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| Episode | Date |
|---|---|
|
Kids Say It Best: How to Support Lineworkers with Family Storytelling, With Jamie Dopp
|
May 27, 2026 |
|
Age, Price and LEOs: The Latest Rural Broadband Data, With Scott Meyer
|
May 13, 2026 |
|
Fiber Cup Champions: How Team Midwest Scores with Esports Sponsorships, With Candy Riem
|
Apr 01, 2026 |
|
Discovering Key Metrics for Broadband Providers, With Erika Nelson
|
Mar 25, 2026 |
|
Incentives That Build Stronger Teams, With Shelly Hansel
|
Mar 11, 2026 |
|
The Power of Strategic Partnerships, With Chris Townson
|
Feb 25, 2026 |
|
Turning Data Into Direction: How ECE Fiber Turns Metrics Into Momentum, With Ty Houglum
|
Feb 11, 2026 |
|
Improving Your Writing Style with Planning, With Christina Sawyer
|
Jan 28, 2026 |
|
The Keys to Connecting With Kids, With Joey Clift
|
Jan 21, 2026 |
|
Connected Senior: Digital Literacy Program, With Bill Gerski
|
Jan 14, 2026 |
|
Creating Staff Energy Influencers, With Jodi Henderson
|
Dec 31, 2025 |
|
Stories That Stick in the Capitol, With Andy Barth
|
Dec 17, 2025 |
|
Turn Comfort Into Conversations: Let’s Go Over the Line, With Asia Cline
|
Dec 03, 2025 |
|
Branding Beyond the Logo (Sometimes There Are Superheroes), With Casey French
|
Nov 19, 2025 |
|
Personal Branding for Introverts, With Goldie Chan
|
Nov 05, 2025 |
|
Calix ConneXions ReaXions
|
Oct 28, 2025 |
|
When Your Slowest Speed Is a Gig, With Jeff Chrzanowski
|
Oct 22, 2025 |
|
Engage the Next Generation of Co-op Members, With Lydia Walters and Chris Alexander
|
Oct 08, 2025 |
|
What Metrics Are Broadband Marketers Watching?, With Tim Gilford
|
Sep 24, 2025 |
|
How Can Artificial Energy Intelligence Help Tell Your Story?, With John Huneycutt
|
Sep 10, 2025 |
|
Subscriber Study Shows Shifting Attitudes About Satellite Internet, With Scott Meyer
|
Aug 27, 2025 |
|
Are you Saving Time by Design?, With Danny Weston
|
Aug 13, 2025 |
|
From Bribery to Battleships: How to Gamify Staff Storytelling, With Patrick Wood
|
Jul 30, 2025 |
|
Beyond Bridges: Closing the Technology Gap in Rural Communities, With Erma Ratliff
|
Jul 16, 2025 |
|
Wildfires: Are you Ready to Douse a Crisis?, With Kelsey Bozeman
|
Jul 02, 2025 |
|
Voice of the Valley: How One Arizona Telco Launched a Podcast, With Bob Dahlstrom
|
Jun 18, 2025 |
|
Tips from 40 years of Finding Stories, With Craig Reed
|
Jun 04, 2025 |
|
Deploying Digital Advertising for Broadband Providers, With Julie Boles
|
May 21, 2025 |
|
Telling Your Community’s Story with Pictures All Year Long, With Theresa Phillips
|
May 07, 2025 |
|
Take Your Kids to Work Day, With Sarah Johnson
|
Apr 23, 2025 |
|
Changing an Annual Meeting to Energize the Attendees, With Flathead Electric
|
Apr 09, 2025 |
|
Co-op Influencers—How to Find People to Tell Your Story, With Anna Politano
|
Mar 26, 2025 |
|
Status Quo Is Not Company Policy, With David Naylor
|
Mar 12, 2025 |
|
Can Stories Make You A More Effective Speaker?, With Debra Weller
|
Mar 05, 2025 |
|
How Can Subscribers ‘Cash In’ at Community Events?, With Erma Ratliff
|
Feb 26, 2025 |
|
Bringing on Junior Board Members, With Amanda Steeb
|
Feb 12, 2025 |
|
Reducing Broadband Business Churn, With Shannon Stafslien
|
Jan 29, 2025 |
|
The Value Based Approach to Selling Broadband, with Joe Kohegyi
|
Jan 15, 2025 |
|
The Importance of Alignment and How to Get There, With Vernon Johnson
|
Jan 01, 2025 |
|
Food Trucks and Fireworks: How to Creatively Connect Community Events, With Greg Mullis
|
Dec 18, 2024 |
|
Strategies for Getting Out of the TV Business, With Jason Cohen
|
Dec 11, 2024 |
|
Weaving Compelling Narratives into Your Marketing Strategy, With Wendy Crenner
|
Dec 04, 2024 |
|
What Can We Learn from 31 Years in Utility Communications?, With Mike Teegarden
|
Nov 27, 2024 |
|
Frontline Storytellers: How to Train Your Team on Subscriber Experience, With Scott Paul
|
Nov 20, 2024 |
|
Team ThunderForce: How a Dino-Riding Hero Turns Humor Into Sales, With Gene McCoy and Patrick Wood
|
Nov 13, 2024 |
|
Football and WiFi: How One Utility Connects with Fans (and Subscribers) on Friday Nights, With Brenda Overton
|
Nov 06, 2024 |
|
Major Takeaways from the 2024 Calix ConneXions Conference
|
Oct 30, 2024 |
|
Fostering Success Through Surveys, With Cameron Daline
|
Oct 23, 2024 |
|
Raising Your Community’s Story with a Business Summit, With Paige Witham
|
Oct 16, 2024 |
|
How to Make a Splash with Hydromania Summer Science Camp!, With Weston Putman
|
Oct 09, 2024 |
|
Get Out of Gotcha Moments, With Ryan Hall
|
Sep 25, 2024 |
|
Building on Broadband: Utilizing Personal, Targeted Stories for Sales, With Erin McKnight
|
Sep 18, 2024 |
|
Happy Employees, Happy Customers, With Dr. Trish Holliday and Brent Baker
|
Sep 11, 2024 |
|
Getting Ready for 'The Year of the Co-op’ in 2025, With Adam Schwartz
|
Sep 04, 2024 |
|
A Scavenger Hunt and Livestream for World Wi-Fi Day, With Lisa Fannin
|
Aug 28, 2024 |
|
Are you an Explorer, Creator or Servant? Use Brand Archetypes to Strengthen Campaign Strategies, With Sarah Lancaster
|
Aug 21, 2024 |
|
Is Nextdoor a Good Social Media Option for You?, With Adam Spencer
|
Aug 14, 2024 |
|
Broadband Labels Deadline Insights, With Dounia Chikhoune
|
Aug 07, 2024 |
|
SEO's Not Dead in North Carolina, With Edward Hinson
|
Jul 24, 2024 |
|
Putting Pets to Work in the Office, With Scott Peters
|
Jul 17, 2024 |
|
Broadband and Bigfoot: Building Engagement into Your Service Strategy, With Kelly Burns
|
Jul 10, 2024 |
|
Harnessing Your Personal Experiences to Improve Broadband Programs, With Naylor Gray
|
Jun 26, 2024 |
|
The 'Rural Mural' Program, With Marian McLemore
|
Jun 19, 2024 |
|
Cram the Van — A Community Fundraiser Becomes a Storytelling Powerhouse, With Alli Conine
|
Jun 12, 2024 |
|
Line Life – Giving Students a 40-foot View of Utility Careers, With Jessica Parr
|
Jun 05, 2024 |
|
Boosting Member Engagement with Youth Programs, With Tory Tedder-Loffland
|
May 29, 2024 |
|
Telling Timeless Stories in Engaging Ways, With David Latona
|
May 22, 2024 |
|
2024 Rural Broadband Streaming and Social Media Study, With Scott Meyer
|
May 15, 2024 |
|
Unlocking Staff Strengths to Harness Your Internal Storytelling Potential, With Katie Haby
|
May 08, 2024 |
|
Using an Internal Newsletter and Intranet to Engage Employees, With Allison Young
|
May 01, 2024 |
|
How Can Empowered Youth Build Your Brand Story?, With Chinelle Christensen
|
Apr 24, 2024 |
|
Weaving the Co-op Difference into Economic Development and Staff Storytelling, With Marty Walsh
|
Apr 17, 2024 |
|
Managing a New Brand, With Larry Mattox
|
Apr 10, 2024 |
|
Persona Based Marketing, With Chris Lovell
|
Apr 03, 2024 |
|
Broadband Labels Rules and Regulations, With Dereck DeVries
|
Mar 27, 2024 |
|
Staff Leadership Programs to Grow Future Leaders, With Chinelle Christensen
|
Mar 20, 2024 |
|
Working with Different Kinds of Co-ops to Build Our Shared Story, With Cathy Statz
|
Mar 13, 2024 |
|
Photo Tips to Tell Better Stories, With Chris Pietsch
|
Mar 06, 2024 |
|
How Self-Editing Can Make You A Better Writer, With Teddy Feinberg
|
Feb 28, 2024 |
|
Questions to Ask Before You Start Market Research, With John Marling
|
Feb 21, 2024 |
|
Recruitications: Using Communications to Recruit Staff, With Weston Putman
|
Feb 14, 2024 |
|
Storytelling Tactics From Different Types of Cooperatives, With Mary Miller
|
Feb 07, 2024 |
|
Preparing Your Co-op to Launch Fiber in a Competitive Area, With Lindsay Brinker
|
Jan 31, 2024 |
|
Finding Staff Who Champion Your Story, With Gregg Hunter and Peter Davies
|
Jan 24, 2024 |
|
Transforming Communication Skills into Broadband Marketing Tactics, With Bonnie Baty
|
Jan 17, 2024 |
|
Connecting With Your Community Through a New Brand, With Elizabeth Kuhns
|
Jan 10, 2024 |
|
What Do You Need to Know Before Starting a Podcast?, With Michael Rovito
|
Jan 03, 2024 |
|
How Can Culture Get Your Team Through The 'Great Transition’, With Ed Wolff
|
Dec 27, 2023 |
|
Achieving a 4.8 out of 5 on Online Review, With Anne Tetamore and Michael Wynschenk
|
Dec 20, 2023 |
|
Making Your Marketing Campaigns Work, With Lynn Hall
|
Dec 13, 2023 |
|
Building Your Story Into the Communities You Serve, With James Ratterree
|
Dec 06, 2023 |
|
Making Boring Stories Interesting, With Geni Whitehouse
|
Nov 29, 2023 |
|
Activating Your Members for Advocacy, With Garrett Hylton
|
Nov 22, 2023 |
|
How Do You Know What People Think About You?, With Kelly Burns
|
Nov 15, 2023 |
|
Everything Coming Together to Give You a Competitive Advantage, With Tom Williams
|
Nov 08, 2023 |
|
Delivering an Excellent Customer Experience, With Josh Wehe and Jordan Wehe
|
Nov 01, 2023 |
|
What Are Some of the Major Takeaways From the 2023 Calix ConneXions Conference?
|
Oct 25, 2023 |
|
Promote Your Pod: How To Grow Your Listening Audience, With Jacob Puckett
|
Oct 18, 2023 |
|
Truck or Treat!, With Melissa Greenwood
|
Oct 11, 2023 |
|
Is Your Brand Iconic?, With Bryan Rader
|
Sep 27, 2023 |
|
How Can a Podcast Strengthen Your Story?, With Carrie Huckeby
|
Sep 20, 2023 |
|
How Can What You Know About Consumers Change the Way You Tell Your Story? With Brianna Wall
|
Sep 06, 2023 |
|
How Can Data Support Strategic Storytelling?, With Brianna Wall
|
Aug 30, 2023 |
|
(Soft)Serving The Community With A Broadband Ice Cream Truck, With Stuart Gregory and Carrie Binns
|
Aug 23, 2023 |
|
Connecting With Each Other Like Humans Do, With Ginger Johnson
|
Aug 16, 2023 |
|
What’s the Magic Formula for an Engaging Utility Podcast?, With Tiffany Trueblood
|
Aug 09, 2023 |
|
How Can a Pink Hard Hat Transform Your Story?, With Michelle Geans
|
Aug 02, 2023 |
|
When Is It OK to Say No?, With Brianna Wall
|
Jul 18, 2023 |
|
Engaging Young People in Youth Programs, With Elizabeth Brown
|
Jul 10, 2023 |
|
Improving Your Video Storytelling, With Taylor Holland
|
Jul 05, 2023 |
|
Using SMS Messaging to Improve Your Google Reviews, With Andy Henderson
|
Jun 27, 2023 |
|
Building Relationships Between CSRs, Sales and Techs, With Tim Gilford
|
Jun 20, 2023 |
|
Tips for Shooting Better Video, With Melissa Lanzourakis
|
Jun 13, 2023 |
|
How to Be A Better Public Speaker, With Erick Rheam
|
Jun 06, 2023 |
|
How Can Storytelling Be Your Brand's Competitive Edge?, With Mary Miller
|
May 30, 2023 |
|
Realigning Utility Spending to Match Your Mission, With Kyle Allwine
|
May 23, 2023 |
|
How Can You Introduce New Employees to Your Co-op Story?, With Kathryn Green
|
May 09, 2023 |
|
How Can Artificial Intelligence Support Utility Storytelling?, With Kyle Allwine
|
May 02, 2023 |
|
Cutting-Edge Technology — The PR Value of Smart Mowers
|
Apr 25, 2023 |
|
How Can A Podcast Help Your Utility Tell Its Story?, With Krystal Phillips
|
Apr 18, 2023 |
|
How Can Member-focused Roles on Your Team Strengthen Your Story?, With Kyle Coulson and Justin Thompson
|
Apr 11, 2023 |
|
How Can the Smart Rural Community Designation Differentiate Your Brand?, With Tim Gilford
|
Apr 04, 2023 |
|
For the First Time, Reliability is More Important Than Price (and Other Trends), With Scott Meyer
|
Mar 28, 2023 |
|
How Can a Wet, Lost Dog Become a Champion For Your Story?, With Christy Tuckey
|
Mar 21, 2023 |
|
GOATS, Scarves and More: How Can You Share Your Story With Elected Officials?, With Ian Cope
|
Mar 14, 2023 |
|
Helping Consumers Understand New Technology While Sharing Your Story, With Crystal Johnson-Smith
|
Mar 07, 2023 |
|
How Can You Engage Your Community to Celebrate Staff?, With Lorri Freeman
|
Feb 28, 2023 |
|
Writing that Flows Like a River, With Kim Trevathan
|
Feb 14, 2023 |
|
How to Show Your Story, With Robin Conover
|
Feb 07, 2023 |
|
Grant Writing Tips for Communicators, With Will O’Donnell
|
Jan 24, 2023 |
|
Crisis Communications, With Nathalie Strickland
|
Jan 17, 2023 |
|
What You Need to Know About New Broadband Labels, With Jeff Smith
|
Jan 10, 2023 |
|
What Can LinkedIn Do for Your Company (and Yourself)?, With Karrie Carnes
|
Jan 03, 2023 |
|
How One Texas Telco Got 86% of Customers to Use Its App, With Russell Kacer
|
Dec 27, 2022 |
|
Rethinking Your Annual Meetings, With Garrett Hylton
|
Dec 20, 2022 |
|
Using Humor to be 'Non-Boring’, With Chris Gaylord
|
Dec 13, 2022 |
|
Reflecting on 28 Years of Utility Storytelling, With Pam Blair
|
Dec 06, 2022 |
|
Seven Common Grammar Gaffes, With Brenda Dunn
|
Nov 29, 2022 |
|
What Can Utilities Learn From Sled Dogs?, With Quince Mountain
|
Nov 22, 2022 |
|
Video Tips for Utility Communicators, With Sheila Corson
|
Nov 15, 2022 |
|
The Case for Multigig Broadband Service, With Matt Daniel
|
Nov 08, 2022 |
|
How to Communicate Through Alaska-sized Crises, With Meadow Bailey
|
Nov 01, 2022 |
|
The Reluctant Salesperson, With Tom DuBos
|
Oct 25, 2022 |
|
Navigating Social Media, With Ian Cope
|
Oct 18, 2022 |
|
Changing Trends and Expectations for Utility Websites, With Charley Stanley
|
Sep 22, 2022 |
|
After a Rebrand, How Can You Make Sure All of Your Staff are Telling the Same Story?, With Lindsey Tyson
|
Aug 23, 2022 |
|
Writing Tips for Myths, Folklore and Utility Magazines, With Camilla Mortensen
|
Aug 11, 2022 |
|
Leveraging the Smart Rural Community Designation, With Melissa Lanzourakis
|
Aug 09, 2022 |
|
What Stories Resonate With Your Readers? With Michael Rovito
|
Aug 02, 2022 |
|
Amplifying Your Community Relations, With Kurt Gruendling
|
Jul 26, 2022 |
|
How Do You Prove the Value of Communications to Utility Leadership?, With Chris Jones
|
Jul 19, 2022 |
|
Storytelling Through Photography, With Billy Weeks
|
Jul 14, 2022 |
|
Retail Strategies for Broadband Providers, With Gina Shuler
|
Jul 05, 2022 |
|
How can You Strengthen your Personal Brand’s Story?, With Chellie Phillips
|
Jun 28, 2022 |
|
Marketing Broadband to the Newest Members of Your Community, With Laura Withers
|
Jun 21, 2022 |
|
Sales Tips from a Pro, With Jodi Sjolie
|
Jun 08, 2022 |
|
How Can You Effectively Communicate Change?, With Mark Owen
|
Jun 02, 2022 |
|
What Role Should Communications Play in Broadband Funding?, With Josh Seidemann
|
May 24, 2022 |
|
Grilled Cheese and Forums as Membership Engagement, With Jay Sanders
|
May 18, 2022 |
|
Defining the Subscriber Experience, With Naylor Gray
|
Apr 28, 2022 |
|
Internet and Video Trends in Rural America, With Scott Meyer
|
Apr 25, 2022 |
|
Reaching Gamers with an Xbox Tournament, With Lisa Fannin
|
Apr 11, 2022 |
|
Telling the Economic Development Story, With Brad Kimbro
|
Apr 04, 2022 |
|
How to Drop TV Service Gracefully, With Christy Barecky
|
Mar 25, 2022 |
|
Taking an Annual Senior Expo Online, With Cathy Black
|
Mar 07, 2022 |
|
Leveraging Your Cooperative Identity, With Sylandi Brown
|
Feb 21, 2022 |
|
Breaking Down Language Barriers, With Rolando Benitez
|
Feb 07, 2022 |
|
Digital Advertising Trends for Broadband and Utilities, With Tina Potter
|
Jan 31, 2022 |
|
How Can Communicators Help Refine Processes?, With Jeff Marshall
|
Jan 17, 2022 |
|
Communicators Moving into the GM Role (Part 2), With Scott Peters
|
Jan 10, 2022 |
|
Using Video for Internal Communications, With Sabrena Combs
|
Jan 03, 2022 |
|
What the Font? Why Your Brand Needs a Font, With Sharilyn Fairweather
|
Dec 13, 2021 |
|
Communicators Moving into the GM Role (Part 1), With Libby Calnon
|
Dec 06, 2021 |
|
Engaging Customers in a Pandemic, With Will O’Donnell
|
Nov 29, 2021 |
|
Telling the EV Story, With Suzanne Olson
|
Nov 15, 2021 |
|
Rural TV Trends, With Scott Meyer
|
Nov 05, 2021 |
|
Teaching Teachers About Energy, With Maggie Reenstra
|
Sep 21, 2021 |
|
Advocacy — Exploring the Customer Experience
|
Aug 19, 2021 |
|
Retention — Exploring the Customer Journey
|
Aug 12, 2021 |
|
Purchase — Exploring the Customer Experience
|
Aug 05, 2021 |
|
Evaluation — Exploring the Customer Experience
|
Jul 29, 2021 |
|
Awareness — Exploring the Customer Experience
|
Jul 22, 2021 |
|
Journey — Exploring the Customer Experience
|
Jul 15, 2021 |
|
Employees Help Create a Stimulus for Local Businesses, With Kristi Petersen
|
Jun 18, 2021 |
|
Highlights of the Annual Rural Video and Broadband Industry Study, With Scott Meyer
|
May 06, 2021 |
|
Communicating through a Ransomware Attack, With Kevin Beyer
|
Mar 08, 2021 |
|
Lessons Learned from a Fiber Build, With Sean Vanslyke
|
Feb 23, 2021 |
|
Drive-by Retirement Parties, With Jonathan Farmer
|
Feb 16, 2021 |
|
Do you have a sales playbook?, With Larry Montgomery
|
Feb 02, 2021 |
|
The State of Social Media Today, With Gus Wagner
|
Feb 02, 2021 |
|
Are You Ready for Cloud Gaming?, With Brian Lazenby and Zach Moore
|
Nov 30, 2020 |
|
A Drive-Through Annual Meeting?, With Karen Jackson-Furman
|
Nov 16, 2020 |
|
How Can Social Media Liven Up Your Virtual Annual Meeting?, With Taylor Richards
|
Nov 09, 2020 |
|
How To Be Human in a Digital World
|
Sep 18, 2020 |
|
WordSouth Acquired by Pioneer Utility Resources
|
Jul 22, 2020 |
|
Online Voting For Virtual Annual Meetings
|
Jun 30, 2020 |
|
Converting to Usage-Based Broadband
|
Jun 24, 2020 |
|
Webinar Audio: Back to School Promotions and Campaigns
|
Jun 22, 2020 |
|
Focusing on the Customer Experience
|
Jun 22, 2020 |
|
Selling Upgrades in a Pandemic
|
Jun 22, 2020 |
|
Webinar Audio: Marketing Segmentation
|
Jun 22, 2020 |
|
How Telcos are Responding to COVID-19 Part 2
|
Jun 10, 2020 |
|
How Telcos are Responding to COVID-19 Part 3
|
Jun 10, 2020 |
|
How Telcos are Responding to COVID-19 Part 1
|
Jun 03, 2020 |
|
An Annual Meeting Goes Virtual
|
May 18, 2020 |
|
Working (and Managing) Remotely Webinar
|
May 06, 2020 |
|
WordSouth's COVID-19 Resource Kit
|
Apr 13, 2020 |
|
Introducing the Smart Rural Communities Podcast, With Laura Withers
|
Mar 17, 2020 |
|
How To Be Interviewed, With Keith Gabbard
|
Mar 17, 2020 |
|
Using Podcasts To Communicate With Legislators, With Levoy Knowles
|
Mar 17, 2020 |
|
Everyone At Your Company Is A Storyteller, With Ron Laudner
|
Mar 17, 2020 |
|
Telcos And Electric Cooperatives Working Together, With Fred Johnson
|
Mar 17, 2020 |
|
Innovative Systems' 2020 Video and Internet Study, With Scott Meyer
|
Mar 17, 2020 |
|
The story of Freedom Fiber, With Steve Foshee
|
Jan 16, 2020 |
|
Electrics Getting Member Approval to Offer Broadband, With Michael Cornelison
|
Nov 26, 2019 |
|
When a DDoS Attack Derails Your Rebranding Efforts, With Patricia Contic
|
Nov 26, 2019 |
|
Partnership Helps Electric Cooperative Enter Broadband Business, With Mitch Cain
|
Nov 26, 2019 |
|
154 A Framework for Listening to your Customers, With Jim Keiffer
|
Nov 06, 2019 |
|
155 Is the End of Robocalls Near?, With Jamie Gibson
|
Nov 06, 2019 |
|
An Overview of RUS Broadband Funding Programs , With Shawn Arner
|
Nov 06, 2019 |
|
153 Options for Funding Broadband Expansion, With Valerie Wimer
|
Nov 06, 2019 |
|
152 Boost Business with Diversified Services, With Jason Champion
|
Nov 05, 2019 |
|
151 Storytelling and Improv for Business, With Jim Karwisch
|
Oct 25, 2019 |
|
150 Building a Broadband Brand, With James Ratterree
|
Oct 25, 2019 |
|
149 Opti-Fi branding and Digital Ad Tactics, With Wes Triplett
|
Oct 16, 2019 |
|
148 The Latest Data on Rural TV Network Viewership, With Scott Meyer
|
Oct 16, 2019 |
|
147 The Idea Co-Op, With Jill Snyder
|
Aug 08, 2019 |
|
146 RocketFiber Is Having a Blast On Social Media, With Rachel Wujek
|
Aug 01, 2019 |
|
145 The Importance of Print, With Tammy Reierson
|
May 23, 2019 |
|
144 A Winning OTT Campaign, With Dustin Schlaefli
|
May 23, 2019 |
|
143 The PR Value of Movies in the Park, With Rhonda Fitterer
|
May 23, 2019 |
|
142 Communicating About Dropping Video Service, With Connie Hawkins
|
May 08, 2019 |
|
141 Changes Coming to the Smart Rural Communities Program, With Josh Seidemann
|
May 08, 2019 |
|
140 Rebranding a dynamic DUO, With Eric West
|
May 08, 2019 |
|
139 Storytelling with Video Ads, With Tom Metcalfe
|
May 08, 2019 |
|
138 Does Your Internet Stink? With Russell Kacer
|
May 08, 2019 |
|
137 Online Chat for Customer Service, With Mcxie Hurst
|
Mar 27, 2019 |
|
136 Lunch and Learn, With Kerry Sutton
|
Mar 27, 2019 |
|
135 Local Channel Content, With Michelle Strickland
|
Mar 27, 2019 |
|
134 Getting into the Broadband Business with the Right Partner, With Brad Kimbro
|
Mar 27, 2019 |
|
132 Network Support Services, With Lisa Cope
|
Feb 15, 2019 |
|
131 Identifying Expansion Opportunities, With Lee Chambers
|
Feb 15, 2019 |
|
130 Communicating in Times of Change, With Jason Shelton
|
Feb 15, 2019 |
|
129 Bringing Fiber to Two of America's Poorest Counties, With Mark Patterson
|
Feb 15, 2019 |
|
128 ATMC's Connect Grants, With Amanda Floyd
|
Feb 15, 2019 |
|
127 What Channels Are People Actually Watching? With Scott Meyer
|
Feb 15, 2019 |
|
126 Embracing Over-The-Top Video and Broadband Only Service, With Ross Petrick
|
Feb 15, 2019 |
|
125 Accelerating A Fiber Build, With Chris Townson
|
Feb 15, 2019 |
|
124 Explaining a Meter Conversion to Your Customers, With Amy Beyers
|
Nov 28, 2018 |
|
123 Hot Topics at the TVPPA Customer Service and Communications Conference, With Diana Bryant
|
Nov 28, 2018 |
|
122 Hands-on Energy Effeciency Education, With Eddie McKnight
|
Nov 28, 2018 |
|
121 Socrates and Customer Service: Coaching Critical Thinking Skills, With Phil Biesei
|
Nov 28, 2018 |
|
120 Electric-Telco Broadband Partnership in Tennessee, With David Murphy
|
Nov 28, 2018 |
|
119 How can community events help position your company?, With Charlie Cano
|
Nov 28, 2018 |
|
118 KTA-TTA Joint Conference Thoughts, With Tyler Campbell
|
Oct 24, 2018 |
|
117 Survey Says: Video and Broadband Survey Results, With Scott Sobolewski
|
Oct 24, 2018 |
|
116 Ad Insertion Past, Present and Future, With Jeff Morrett
|
Oct 23, 2018 |
|
115 Using data for customer service, With Ashley Harper
|
Oct 23, 2018 |
|
114 KTA-TTA Joint Conference Preview, With Levoy Knowles
|
Oct 22, 2018 |
|
113 Creating a New Brand Identity, With Rusty Moore
|
Oct 18, 2018 |
|
112 From the Marketing Department to the GM's Office, With Tim Brinkman
|
Oct 02, 2018 |
|
110 Inside the Gigazone Gaming Tournament, With Brian Bissonette
|
Oct 02, 2018 |
|
111 What is IRV and will it help when disaster strikes? With Brent Christensen
|
Oct 02, 2018 |
|
109 Hosting a local political forum, With Jeff Leslie
|
Oct 02, 2018 |
|
108 Election Night Coverage on Local Channels , With Karen Wilson
|
Sep 24, 2018 |
|
107 Marketing to Telecommuters, With Chad Young
|
Sep 14, 2018 |
|
106 Expansion, Telco-Electric Partnerships and How to talk About Them, With Dustin Durden
|
Aug 13, 2018 |
|
105 Highlights from the KTA Annual Meeting, With Tyler Campbell
|
Jun 05, 2018 |
|
104 PRTC's Virtual Living For Veterans, With Keith Gabbard
|
Jun 05, 2018 |
|
103 Preparing for Emerging Generations, With Gordon Caverly
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Jun 05, 2018 |
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102 Rural Broadband Is The Flavor Of The Year" With Shirley Bloomfield
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Jun 05, 2018 |
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101 Sharing The Message Of Economic Development, With Hilda Legg
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Jun 05, 2018 |
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100 Episode No. 100! Wrapping up the NTCA PR and Marketing Conference, With Laura Withers
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May 09, 2018 |
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099 PR and Marketing Considerations in Disaster Planning, With Megan Maikowski
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May 09, 2018 |
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098 Retail space and customer experience, With Edward Hinson
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May 08, 2018 |
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097 How to build a Telechoice Award-winning website, With Joe Kohegyi
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May 08, 2018 |
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096 Hot Topics at the NTCA PR and Marketing Conference, With Derek Barr
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May 08, 2018 |
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095 How do you tell your Gig-Certified or Smart Rural story? With Bryan Kell
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May 08, 2018 |
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094 Rebranding CTC, With Andy Isackson
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May 08, 2018 |
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093 How To Explain You Are Dropping Video Service, With Bob Dahlstrom Part 2
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May 08, 2018 |
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092 Facebook Live and Twitter for Telcos, With Bob Dahlstrom
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May 08, 2018 |
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091 Who is Booster the Broadband Buck? Shanna Roe
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Apr 16, 2018 |
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090 What Can ISPs Learn From Customer Education Classes? With Virginia Smith
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Mar 23, 2018 |
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089 Shark Tank For Kids: IGNITE Education Grants With Nathan Collier
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Mar 23, 2018 |
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088 Speaking Your Customers' Language With Carissa Swenson
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Mar 23, 2018 |
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087 Community Service Programs With Brad Kimbro
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Mar 23, 2018 |
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086 The Relationship Part Of Media Relations With Joe Gehrdes
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Mar 23, 2018 |
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085 How Do You Get The Most Out Of Your Internship Program? With Amy Beyers
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Mar 23, 2018 |
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084 Turning Bad Events into Good PR Part 2 With Kyle Randleman
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Mar 13, 2018 |
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083 Turning Bad Events into Good PR Part 1 With Russel Kacer
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Mar 13, 2018 |
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082 Snapchat for Telcos? With Ashley Etter
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Mar 09, 2018 |
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081 Where Is Your Demand For Fiber The Hottest? With Bailey White
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Feb 28, 2018 |
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080 Mack Collier
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Feb 14, 2018 |
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079 Tom Duggin And Nick Nokes
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Feb 12, 2018 |
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078 What are you saying about Net Neutrality? With J.Ed. Marston
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Jan 24, 2018 |
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077 'Reinvigorating' Computer And Device Repair, With Eric Gewiss
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Jan 13, 2018 |
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076 - Insights From Calix Marketing Cloud, With Darren Archbold
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Nov 15, 2017 |
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059 What Can Data Do For You? With Tiffani Rossi
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Aug 24, 2017 |
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058 What Can Disney Teach, With John Formica, The "Ex-Disney Guy"
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Aug 09, 2017 |
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075 The Ins and Outs of Broadband Only, With Matt Pearce
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Jun 08, 2017 |
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074 The Value of Telling Your Story, With Keith Gabbard
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Jun 08, 2017 |
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073 Electric/Telco Partnerships in Broadband Delivery, With Jasper Schneider
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Jun 08, 2017 |
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072 The Importance of Rural Broadband, With Hilda Legg
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Jun 08, 2017 |
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071 Small Business & Information Technology, With Diane St. Onge
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Jun 08, 2017 |
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070 Harvesting Solar to Feed Your Network Devices With Chris Wacker
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Jun 07, 2017 |
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069 How Are Federal Changes Impacting Local Telecommunications Customers? With Brian Ford
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Jun 07, 2017 |
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068 2017 KTA Annual Meeting, With Tyler Campbell
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May 11, 2017 |
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067 Are You Putting Online Video To Work? With Tom Metcalfe
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May 08, 2017 |
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066 Fiber Fridays and employee product reviews, With Shelley Evink
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May 05, 2017 |
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065 Computer Sales, Tech Classes and the Wheel of West Wisconsin: With Randy Simpson
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Apr 11, 2017 |
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064 Cultural Branding: Marketing and HR Working Together, With Chris Castagneri
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Apr 11, 2017 |
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062 Brian Bissonette Part 2
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Mar 30, 2017 |
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061 Brian Bissonette Part 1
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Mar 30, 2017 |
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060 Changing Your Customers' Experience: With Amy Harrelson
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Dec 16, 2016 |
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059 Opening A Retail Center: With Chuck Crabtree
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Dec 12, 2016 |
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058 GigUP South Carolina: With Gina Shuler
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Dec 12, 2016 |
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057 Mobile Device Repair: With Adam Sosa
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Dec 12, 2016 |
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056 2016 NTCA Bundling Report: With Laura Withers
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Nov 28, 2016 |
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055 Print Magazines And Online Chat: With Brent Groome
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Nov 17, 2016 |
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054 Fence Posts to Fiber Optics Tour: With Greg Oleson & Katie Fleming of Golden West
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Sep 22, 2016 |
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053 Marketing To Remote Workers: With Cliff Albertson
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Aug 25, 2016 |
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051 Leveraging your Gig Certification: With Chad Young and Leo Carlson
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Aug 24, 2016 |
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052 Gig Certified Popcorn: With Gina Tomlinson
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Aug 24, 2016 |
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049 What Makes A Good Telco/Electric Partnership: With Kevin Larson
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Aug 18, 2016 |
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050 Slow, Average and Fast Internet Packages: With Dirk Monson
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Aug 18, 2016 |
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048 Rebranding In Central Texas: With Amanda Wood
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Aug 16, 2016 |
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047 Rebranding: How, When and Why, With Randy Grogan
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Aug 09, 2016 |
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046 Highlights of StoryConnect: The Conference
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Aug 06, 2016 |
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038 Marketing Is Becoming Even More Important For Telcos, With Weldon Gray
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Aug 02, 2016 |
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039 Rebranding — Even If You Have To Knock Down Walls, With Russel Kacer
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Aug 02, 2016 |
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040 Sales Goals And Incentives For Everyone, With Aaron Rodriguez
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Aug 02, 2016 |
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041 Marketing Design Talk, With Gabe Herrera
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Aug 02, 2016 |
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042 Topics For Marketing And Customer Service, With Toni Rivas
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Aug 02, 2016 |
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043 Getting Engaged With A New Kind Of Customer, With Brandon Johnson
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Aug 02, 2016 |
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044 Telling Your Story With A Telephone Museum, With Tara Swirczynski
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Aug 02, 2016 |
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045 The Power of Partnerships, With Eric Cramer
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Aug 02, 2016 |
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035 Anatomy Of A Buyout, With Steve Sax
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Jul 21, 2016 |
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036 Standing Up For Public Power, With Sue Kelly
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Jul 21, 2016 |
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037 Tennessee Broadband Survey Results, With Randy Boyd
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Jul 21, 2016 |
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029 50 Years of TMEPA, With Mike Vinson
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Jul 20, 2016 |
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030 Rolling Out Time-Of-Use Billing, With Brian Skelton
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Jul 20, 2016 |
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031 Communicating Through The Customer Bill, With Cindy Stoker
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Jul 20, 2016 |
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032 The Utility Role in Economic Development, With Brian Hercules
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Jul 20, 2016 |
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033 Communicating About Safety, With Donnie Hall
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Jul 20, 2016 |
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034 Legislative Update: The Voice Of Municipal Electrics, With Jeremy Elrod
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Jul 20, 2016 |
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028 The Difference Between PR, Marketing and Public Affairs, With Les Fugate
|
Jun 15, 2016 |
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026 TTA Marketing Roundtable Recap, With Julie Gogel
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Jun 13, 2016 |
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027 What Are The CEOs Thinking, With Bruce Mottern
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Jun 13, 2016 |
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024 Home Solutions Powered By The Gig, With Patrick Moreno
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Jun 10, 2016 |
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025 Making Money On Free Wi-Fi, With Keith Jones
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Jun 10, 2016 |
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023 Moving Into A Competitive Area, With Jonathan West
|
Jun 09, 2016 |
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022 The Challenges Of Twitter For Utilities, With Missy Michaels
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Jun 08, 2016 |
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021 TTA Conference Preview, with Levoy Knowles
|
Jun 03, 2016 |
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020 Metered Broadband, With Matt Krueger And Anthony Ring
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May 21, 2016 |
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019 How To Say No Gracefully, With Glenn Muske
|
May 19, 2016 |
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018 Explaining The Gig, With Eric West of Duo Telecom
|
May 14, 2016 |
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017 360-Degree Marketing, With Lori Vergin of MPower Consulting
|
May 13, 2016 |
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016 Leveraging Your Fiber Network, With Chris Castagneri Of CNS
|
May 12, 2016 |
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015 Creative Ideas For Non-Regulated Services, With Andy Isackson Of CTC
|
May 09, 2016 |
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014 The Video Exchange, With Edward Hinson Of Skyline-Skybest
|
May 08, 2016 |
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013 Rebranding Your Company, With Morgan Lovell Of Clear Lakes
|
May 07, 2016 |
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011 Connecting With Customers, With Storyteller Kelly Swanson
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May 06, 2016 |
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012 Relevant Email Marketing, With Matt Krueger Of Shentel
|
May 06, 2016 |
|
010 Disruptive Technology, With Brad Molander Of NISC
|
Apr 25, 2016 |
|
007 Super-Humanize Your Products, with Mcxie Hurst
|
Apr 11, 2016 |
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008 Are You Selling Speeds Or Benefits, with Carissa Swenson of Consortia Consulting
|
Apr 11, 2016 |
|
009 Telling Your Story To Communicate Your Purpose, With Mark Patterson
|
Apr 11, 2016 |
|
006 The Power of Storytelling, with Andy Johns and Noble Sprayberry
|
Mar 17, 2016 |
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005 Engaging Customers Through Storytelling, with Carrie Huckeby of WK&T
|
Mar 11, 2016 |
|
004 Brand Advocates, with Shannon Sears of West Carolina Tel
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Mar 07, 2016 |
|
003 Harnessing Network Data, with Allison Brausen of Calix
|
Jan 10, 2016 |
|
002 Increasing Program Participation, with Jim Keiffer
|
Jan 04, 2016 |
|
001 NTCA’s Gig-Capable Provider Program, with Laura Withers of NTCA
|
Jan 03, 2016 |