Fintech Insider by 11:FS

By 11:FS

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Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined weekly by a range of fantastic guests, they discuss the latest news, developments, and trends within the industry. On Fintech Insider Insights, they speak to subject matter experts for deep dives on APIs, AI, digital banking, and all other areas disrupting our industry. Fintech Insider Interviews brings you one-on-one interviews with the thought leaders and innovators transforming financial services. Whether you're a fintech expert or you're just keen to know more, then this is the podcast for you! <img src="https://files.fireside.fm/file/fireside-uploads/images/0/02e00478-0ed8-4d67-9876-589c562c93e2/3IpZ0--X.png" alt="Untitled">

Episode Date
349. News: Get rich quick!
59:30
Our expert hosts, Simon Taylor and Sarah Kocianski, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Stephen Lemon - Cofounder and VP at CurrencyCloud Carl Hazeley - VP at Finimize Caroline Plumb - CEO of Fluidly We also hear from Sam Maule, 11:FS MP and Wander Rutgers, VP MD at Robin Hood! We cover the following stories from the fintech and financial services space: Remedies Pool C winners are announced (1:44) Goldman Sachs dips into subprime lending with Apple Card (11:52) Robinhood gains authorisation to open in the UK (21:45) Central Bank of Ireland to skip deadline for SCA rules (28:30) Venmo launches instant transfers to bank accounts (33:40) WeChat Pay and Alipay partner QFPay raises $20 million to develop new digital payment solutions (41:19) Hey Google, lend me a tenner? NatWest trials voice banking (48:45) Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. If you enjoyed don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guests: Carl Hazeley, Caroline Plumb, Sam Maule, Stephen Lemon, and Wander Rutgers.
Aug 19, 2019
348. Interviews: Nick Ogden, Founder of ClearBank and WorldPay
45:43
On this episode of Fintech Insider Interviews, David Brear is joined by fintech "founding father" Nick Ogden to talk about a variety of topics, including: Nick's background and who he is today The businesses he's founded and run including WorldPay Why he set up ClearBank Where he sees the fintech industry in 5 years What drew him into joining Funding Options as a Non Exec Chairman The most important things he's learnt during his career All of that and so much more on todays episode of Fintech Insider! Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. If you enjoyed don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guest: Nick Ogden.
Aug 16, 2019
347. News: Illegal fintech loansharks?
1:04:05
Our expert hosts, Jason Bates and Sarah Kocianski, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Richard Davies, COO at Revolut Simon Dix, CEO and founder of DX Compliance Solutions Joy MacKnight, Managing Editor at The Banker We also hear from Marko Wenthin, CEO at Penta, Brandon Chung, 11:FS JTBD Consultant, and Sam Maule, 11:FS Americas MD We cover the following stories from the fintech and financial services space: America to get real-time payments by 2024 (2:12) Klarna’s multi-billion dollar valuation to help them hit Australia (12:36) Hongkongers are reaping the benefits of virtual banks even before their launch (20:37) Penta’s latest funding round (27:36) HSBC Cuts 4,000 Jobs, starting with the CEO (38:17) Australia passes consumer data rights legislation (47:58) 20-Year Mortgages Hit Zero for the First Time in History (53:55) Indonesia Has Shut Down 826 Fintech Startups This Year Alone (58:31) Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. If you enjoyed don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guests: Brandon Chung, Joy Macknight, Marko Wenthin, Richard Davies, Sam Maule, and Simon Dix.
Aug 12, 2019
346. Insights: Jobs to be Done - The future of product design
43:12
On this episode of Fintech Insider Insights, Ryan Garner is joined by some expert guests to talk about all things Jobs to be Done. Our great guests include: David Brear, 11:FS CEO & Former Mettle CEO Alan Klement, JTBD expert and pioneer Justin Geaney, CPO at Virtual Bank by Standard Chartered Peter Collingridge, Director / Global Head, Entrepreneurs in Residence On this insights episode we take a detailed look at JTBD, including: What JTBD actually is - a lawnmover analogy How impactful it can be when designing digital propositions Why it's the key to making your product an integral part of your customer's life How it can help to create powerful end to end customer journeys Why JTBD is the future of product design Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. If you enjoyed don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guests: Alan Klement, David M. Brear, Justin Geaney, and Peter Collingridge.
Aug 09, 2019
345. News: This is how you make money.
1:01:40
Our expert hosts, Simon Taylor and Jason Bates, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Mark Frampton, Analyst Relations Manager at Finastra Greg Michel, Head of Fintech, Cybersecurity & AI at Tech Nation. Lois Ollerenshaw, Venture principal at Nationwide building society We also hear from Virginie O’Shea, Research director at Aite Group We cover the following stories from the fintech and financial services space: Nubank’s $400 MILLION mega round pushes their valuation to $10 billion (1:59) Goldman Sachs’ billion dollar fintech gamble (9:41) Revolut’s investors predict a $10bn valuation (14:42) Jack Ma’s $290 Billion Loan Machine Is Changing Chinese Banking (24:07) US Women Pay 18% More in Banking Fees Than Men (32:08) Rakuten’s US banking charter application raises concerns with American Banks (39:23) London Stock Exchange in talks to buy Refinitiv for $27bn (48:13) Noel Edmonds reaches compensation deal with Lloyds over scam (57:25) Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. If you enjoyed don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guests: Greg Michel, Lois Ollerenshaw, Mark Frampton, and Virginie O'Shea.
Aug 05, 2019
344. Insights: US Digital Transformation Special
56:04
Today our host, Sam Maule, is joined by some great guests, all from Fifth Third Bank. Our guests for todays episode include: Melissa Stevens, Chief Digital Officer, Head of Design, Innovation, & CX Justin Hendrix, VP & Senior Manager with the Innovation Team Joel Kashuba, SVP Design & Innovation In this episode we cover topics such as: * The innovative strategy of Fifth Third Bank * Why digital banking is actually quite difficult for incumbents * How the digital banking market in America is being transformed * How you avoid building an innovation theatre. All this, and so much more on today's show! Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. If you enjoyed don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guests: Joel Kashuba, Justin Hendrix, and Melissa Stevens.
Aug 02, 2019
343. News: Trump’s gonna shut this down!
1:07:18
This week we have some great stories for you as David Brear and Simon Taylor are joined by a some great guests: Valentina Kristensen, Director, Growth & Communications at OakNorth Gary Rohloff, Co-Founder and Managing Director at Laybuy Sam O’Connor, CEO at Coconut We kick off the episode by taking a look at trading startup, Robinhood's latest raise, which valued the company at $7.6bn! Simon explains how the mobile only players in the market seem to be growing much faster, and Valentina says that this raise points towards them gearing up for an IPO. (2:16) Next up, we talk about a Great British banking switch towards the likes of Monzo and Starling. They talk about how an increase in advertising by those banks has affected this, as well as the almost frictionless opening of a new current account with the challengers in comparison to the incumbents. (14:28) Other stories include: * Monzo and Starling sail ahead in banking apps poll (17:30) * Starling senior executives take flight from app-based bank (24:05) * We hear from Mojo's CEO on teaming up with Monzo (30:48) * Australian smartphone bank 86 400 wins banking licence (45:43) * Metro Bank to replace Vernon Hill as profits dive (48:10) * Chinese e-commerce giant Alibaba is coming to the US in a major way (53:54) * Tally launches banking app tied to gold ownership (59:18) All this and so much more on today's show. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Gary Rohloff, Richard Hayes, Sam O'Connor, and Valentina Kristensen.
Jul 29, 2019
342. Insights: Atom Takeover ft. will.i.am.
1:12:17
Today we have an excellent episode for you! In this takeover show, David Brear and Leda Glyptis are joined by some great guests from Atom Bank including: will.i.am, Musician, Entrepreneur, Innovator, and Strategic Board Advisor Mark Mullen, Chief Executive Officer Simon Brown, Head of Business Banking Clare Framrose, Head of Personal Banking First up, we talk about Atom Bank and what sets them apart from the incumbent banks. Next up, we discuss AI, with will.i.am explaining why now is the most important time to get AI development right. Later on we discuss: the importace of trust and trust as a commodity, why companies should hire a Chief Trust Officer, why data is so valuable just the masses haven't realised it yet, the importance of financial education in schools, will.i.am's relationship with Atom, and so much more! Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Clare Framrose, Mark Mullen, Simon Brown, and will.i.am.
Jul 26, 2019
341. News: More money is always good news!
1:18:50
This week we have some great stories for you as David and Sarah are joined by a couple of great guests: Amy Lewin, Senior Reporter at Sifted James Teodorini, European Partnerships Development Manager at Button Oliver Prill, CEO of Tide Megan Caywood, Global Head of Digital Strategy at Barclays We kick off the episode by taking a look at how British fintech booms as 2019 is set to be a record year for UK investment. To start us off, we have a soundbite from Jo Oliver, Partner at Octopus Ventures, commenting on the story. Jo explains why the trend of signinificant investment is likely to continue and why we shouldn't read too much into a 30% decline in investment deals. James Teodorini makes the point that only 15% of this investment is early stage and he'd like to see this figure increase, as this indicates that we're still seeing new entrants to the market. (4:35) Up next, JPMorgan's CEO is looking for the banks next acquisition, and they're expected to be targeting a US neobank. This sparks a built it vs. buy it debate, with the guests discussing the pros and cons of each, as well as a discussion about how open neobanks are to being acquired and much more. (14:47) Other stories include: * Facebook 'to be fined $5bn over Cambridge Analytica scandal' (28:15) * Fintech in Latin America continues to draw big dollars as Softbank invests $231 million in Creditas (34:34) * Startup Button Rides Mobile Commerce Growth to New Financing (41:53) * Sydney could use facial recognition for public transport payments (46:58) * Private Eye's analysis of UK challenger bank's tube ads (59:08) All this and so much more on today's show. Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Amy Lewin, James Teodorini, Jo Oliver, Megan Caywood, and Oliver Prill.
Jul 22, 2019
340. Interviews: John Glen MP, Economic Secretary to the Treasury
12:47
We start off the episode by discussing John Glen's role in the Treasury and London's fintech boom. He explains why he's excited about London's fintech scene, and that he's a regular user of fintech products. John and David then go on to talk about the potential effect of Brexit on fintech as well as John's vision for the future of financial services. All this and so much more on today's episode. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Fintech Insider is a podcast dedicated to all things fintech, banking and financial services. Together with a brilliant host of guests, we cover the latest news in the fintech world, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. No matter if you are a full-on expert, or an enthusiast who would like to learn more about the fintech world, this podcast if for you! Special Guest: John Glen.
Jul 19, 2019
339. News: Take that, cash. Card is great!
57:18
This week we have some great stories for you as Simon and Laura are joined by a couple of great guests: Jonathan Keeling - Partnerships Director at CrowdCube Alastair Thompson - Head of Business Development at Transferwise Ishaan Malhi - CEO of Trussle Simon Rabin - CEO of Chip We kick off the episode by taking a look at how Deutsche bank has had some pretty bad news lately. Germany's biggest lender has to slash 20,000 jobs and shed €50bn of assets. The first casualty was Deutsche's investment banking chief Garth Ritchie, who resigned on Friday ahead of the restructuring that will cut as many as 20,000 jobs around the world. The cuts have already started, and staff in London were told that their passes would stop working after 11am. The CEO described the job losses as "painful but unavoidable to insure Deutsche Bank's long-term success." Simon argues that compared to competitors, Deutsche Bank have really struggled. With all the costs that comes with the cuts, would it not just be better to start again? (1:43) Next up, we talk about how Dutch banks have been to told to stop using payments data for personalised marketing. ING received complaints after stating that they to planned to start using transaction data to send its customers more relevant email and text message offers and the Dutch Data Protection Authority has had to write to the Dutch Banking Authority making it clear that banks are "not allowed" to simply send their customers personalised offers based on payment details. Simon argues that this is rather odd, as having targeted ads coming to you is not necessarily a bad thing, as long as it is relevant. Is this just a question of relevance being subjective? (12:43) Other stories include: Government-owned bank 'forging signatures' in repossession cases (20:20) Bezos-backed Remitly raises $135m for expansion in remittances (27:02) Fintech is the ‘new normal’ with 55% of consumers regular users (34:53) N26 to launch mobile banking in the US on Thursday (38:44) Another state creates tech sandbox as federal agencies tread warily (46:29) Seven-eleven shuts down mobile payments app following ludicrous security breach (51:50) All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Alastair Thompson, Ishaan Malhi, Jonathan Keeling, and Simon Rabin.
Jul 15, 2019
338. Interviews: Michael Jaconi, CEO of Button
28:11
We start off the episode by discussing Michael's background and what inspired him to found Button. He says that from a young age he's always been an entrepreneur, and explains how the acquisition of one of his first companies, a small startup aiming to help non-profits, lead to his inspiration for Button. Michael then goes on to talk about Button's mission and vision; to enable a consumer to find exactly what they want in a moment of intent, and by being able to do this and on a large enough scale they could build a business. He also explains Button's role in solving a problem that many companies have realised. He says that it's evident that every platform is dying to get into commmerce because they know that the durability of their ads business is going to be dependent on the commerce that they drive. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guest: Michael Jaconi.
Jul 12, 2019
337. After Dark: FINinTheSun
52:24
We hope all of you who could make it enjoyed some #FINInTheSun as much as we all did! For episode 8 of After Dark some of London's finances' finest visited our home turf in Devonshire Square for our fintech street party. The show was buzzing after selling out in just 24 hours, with all of the guests who could get their hands on it, rocking our 'Swag to end all Swag!' For this After Dark show, Simon, Leda and Jason were joined by some great guests: Lianna Brinded - Head of Yahoo Finance UK Luke Griffiths - Head of UK at Klarna Sophie Guibaud - MD Europe at Fidor We kick off the show by taking a look at an article from The Times stating that big banks have been accused of giving fintech start-ups a raw deal! This comes about after the takeover talks of two start-ups collapsed, forcing one to shut down. Additionally, Senior fintech executives have complained that large financial institutions want to take information from them without offering adequate capital or other benefits in return. In reaction to this article Leda explains that after several years of sounding like a broken record, there's no pretence of hiding the fact that big banks have been trying to learn from new start-ups, and that she's still surprised that journalists are surprised by this. (3:11) Next up, we talk about UK fintech Jaja's acquisition of the Bank of Ireland’s UK credit card business for £530M! Jaja Card is a digital credit card managed entirely through the Jaja mobile app, designed to make credit simpler, fairer and easier to manage. The acquisition “forms part of Jaja’s strategy to scale its UK credit card business by working in partnership with other financial institutions and consumer brands.” Luke goes on to explain that this industry is ripe for disruption and that there's been very little innovation at all in credit cards, especially the post-purchase experience. (10:09) Other stories include: * Singapore to issue digital retail and wholesale bank licenses (17:50) * New Lifetime ISA best buy for younger savers keen to get on the property ladder (23:26) * Libra: Mark Zuckerberg’s world domination plans edge closer! (30:35) * RBS Remedies Fund pool D winners announced (37:13) * Possibly the worst bank scam of all time? (47:00) All this and so much more on today's show. As it is Pride Month, there is no better charity for us to be supporting through this event than Stonewall. For those that don’t know Stonewall was founded in 1989 to help advance the rights of the LBGTQ community by campaigning for equal rights, supporting and empowering individuals, and transforming institutions to create inclusive and accepting cultures. Text PRIDE to 70003 to donate £3. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Lianna Brinded, Luke Griffiths, and Sophie Guibaud.
Jul 08, 2019
336. Interviews: Money20/20 International Entrepreneurship Special
1:13:38
For this weeks episode we had the chance to sit down with some of the most interesting people on the fintech scene, straight from Money20/20 in Amsterdam! We got some really interesting insights, found out secrets to success and what the future holds for these companies. Mattias Kroner, formerly of Fidor Stephen Ufford, Trulioo CEO Giles Sutherland, Carta Worldwide MD Paul Riseborough Chief Commercial Officer at Metro Bank Tariq Hassan CEO of Code4000 To kick off this episode, Simon Taylor sits down with Matthias Kroner, formerly of Fidor and a man with many hats! Matthias tells us the story of Fidor and how the idea came about during the financial crisis! Matthias argues that was the best time to set up a new concept when everything is ok and everyone is happy with their bank there is no need for new players. Next up, Jason Bates chats to Stephen Ufford, CEO of Trulioo! Trulioo is a global identity verification provider, offering verification solutions to the whole world. Stephen tells us about his vision of offering alternative identification solutions to everyone on the planet, his passion for bringing more people into the financial system faster, and what is next for Trulioo. We also have a great interview with Giles Sutherland from Carta worldwide and a joint interview with Paul Riseborough from Metro Bank and Tariq Hassan from Code4000, telling us about they recent partnership! All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Giles Sutherland, Matthias Kröner, Paul Riseborough, Stephen Ufford, and Tariq Hassan.
Jul 05, 2019
335. News: You don’t have any unicorns!
55:57
This week we have some great stories for you as David and Simon are joined by a couple of great guests: James Ferretti - Solutions Engineer at Transferwise Alfie Marsh - UK and Ireland Sales Manager at Spendesk Ivo Weevers - Chief Product & Design Officer at Asto Mel Palmer - CMO at Exo Investing We kick off the episode by taking a look at how Bank of England welcomes tech companies! The Bank of England intends to open its vaults to tech companies for the first time, which will enable fintechs to offer payments systems on the same level as commercial banks. James argues that for companies like Transferwise, this is a huge deal. This means that they can now hold funds in a central bank, which adds that extra level of security. Is this a sign of recognition from the big banks that there are other players on the market? (02:38) Next up, we talk about Revolut eyes big bucks before IPO! Revolut, the British digital bank, has ruled out an initial public offering in the near future as it targets another private fundraising later this year. In an interview with Financial News, Nikolay Storonsky, founder and chief executive of Revolut, said the firm needs to hit a valuation of $20bn-$40bn before a stock market float. Mel argues that if that valuation comes through, it could change the whole industry! (10:19) Other stories include: Monzo doubles valuation to £2 billion after fresh capital injection (17:45) TransferWise to open borderless account in US (19:58) Every little helps as RBS goes shopping for Tesco mortgages (26:21) Apple is one step closer to launching its sleek, new credit card (30:55) Lloyds becomes the first bank to sign up to 'Mental Health Accessible' standards (38:15) NatWest introduces selfie-powered current account opening (46:27) Geekiest engagement announcement ever? (52:25) All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Alfie Marsh, Ivo Weevers, James Ferretti, and Mel Palmer.
Jul 01, 2019
334. Fintech Insider Interviews: Money20/20 Payments Special
1:15:30
In this episode, we bring you a payments special, with interviews from some of the top leaders in the fintech payments space! To start the episode, Jason Bates sits down with Harsh Sinha, CTO at Transferwise! Harsh tells us about Transferwise's organisational model, what the pros and cons are, and how you optimise ylou company for speed! We also talk about what it is like moving from Silicon Valley to join a small start-up in Europe, and how you create value for your customers. Next up, Jason sits down with Patrick Gauthier from Amazon Pay! Patrick tells us about frictionless payments, the importance of protecting the consumers' privacy and what he knows now, that he wishes he had known at the start of his career. Also, why is patience so important when starting out in fintech? We also have two more brilliant interviews with Roland Palmer from Alipay, telling us how Chinese tourists have their eyes on Europe, and Mark Barnett from Mastercard who tells us all about the battle for payments! All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Harsh Sinha, Mark Barnett, Patrick Gauthier, and Roland Palmer.
Jun 28, 2019
333. News: Everybody knows a Dave
1:05:25
This week we have some great stories for you as David and Simon are joined by a couple of great guests: Michael Fotis - CEO and Founder, Smart Money People Dean Butler - Head of Innovation at Prudential Shafali Gupta - VP Strategy & Ops at Fluidly We kick off the episode by taking a look at the winners from the latest RBS Remedies pool! Luckily, we actually have someone who is part of the group of winners on the panel! Shafali Gupta from Fluidly gives us some insights on how the last week has been over at Fluidly. The panel discuss the other winners, what the fund can do for SMEs and what the people over at Fluidly are planning on doing with the money! (01:48) Next up, we talk about Monzo going stateside! Monzo was an instant hit when it launched in the UK, and now the challenger bank is looking to expand to America! The panel argues that if this was supposed to be a secret, it is arguably the worst kept secret ever. Challenger banks from the UK have been looking at the American market for a while now, so how will Monzo do over there? Will the American people be intrigued by this British bank? Will the hot coral make as big of an impression over there as it did here? (08:54) Other stories include: Bank investments in technology not yet driving significant revenue growth (18:19) Google and PayPal explored OCC’s fintech charter, then walked away (22:49) Bank of England finds UK challenger banks cut corners (26:37) Kevin Hollinrake accused of hiding conflict of interest (31:32) After Loot runs out of cash, founder and 17 team members join RBS’ digital bank Bó (35:25) Uber is pivoting to fintech, something Asian startups have been doing for years (40:00) Dave, a fintech startup backed by Mark Cuban and Diplo, is launching a checking account that helps users build their credit score (54:52) Amazon selling shock bracelet to help you curb bad habits (1:00:20) All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Dean Butler, Michael Fotis, and Shafali Gupta.
Jun 24, 2019
332. Interviews: Money20/20 CEO special
1:22:48
For this weeks episode we had the chance to sit down with the CEOs of some of the most interesting companies from Money20/20 in Amsterdam! We got some really interesting insights, found out secrets to success and what the future holds for these companies. First up, Jason Bates meets Ralph Hamers, CEO of ING! Last year, Ralph gave a keynote speech at Money20/20 and he tells us what has changed in a years time. Ralph gives us his insights on the digitalisation of banking and how mobile first is rapidly becoming the new normal! If you want to be competing with new platforms, you have to rethink the way you operate. What is ING's secret? Next up, we talk to Des McDaid, managing director at Marcus by Goldman Sachs UK! Simon Taylor sits down with Des to talk about all things Marcus! Marcus was an instant hit when it launched in the UK, what is their secret? Des argues that although the rate is important, no customer wants a bad rate. However, the rate is not everything, and Des explains how they listened closely to their customers and did what they wanted. We also got some incredible insights from Nuno Sebastao CEO of Feedzai, Zach Perret CEO of Plaid, Anne Boden CEO of Starling, Frank Jan Risseeuw CEO of Yolt and Tamaz Georgadze CEO of Raisin. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Michael Bailey. Special Guests: Anne Boden, Des McDaid, Frank Jan Risseeuw, Nuno Sebastao, Ralph Hamers, Tamaz Georgadze, and Zach Perret.
Jun 21, 2019
Fintech Insider USA: Alex Sion, Citi Ventures (S1E6)
20:58
Welcome back to the 6th and final episode of this new show, Fintech Insider USA! In this episode, Sam Maul meets Alex Sion, Co-Head of D10X at Citi Ventures! To start the episode, Alex explains what D10X actually is, and what the name stands for. The programme has been active for about 4 years and the consumer side is organised around two macro themes: modern life and economic vitality. Alex argues that the nuclear family has not existed for many years now and banks have been built around the image of the traditional family. How do you support families that perhaps do not fit into the image of the nuclear family? We continue talking about how you innovate at a company as large as City. Where do you focus? How do you generate relevant ideas on a global scale? With such a global reach, how do you accommodate many very different markets? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guest: Alex Sion.
Jun 19, 2019
331. News: With great data comes great responsibility.
54:01
This week we have some great stories for you as Simon Taylor and Brandon Chung are joined by a couple of great guests: Loral Quinn - CEO of Sustainably Scott Liddell - Head of Channel and Digital, CYBG We kick off the episode by taking a look at, well, ourselves! We are the news! Building the banking platform of the future with 11:FS Foundry! DNB, Norway's largest financial services group, has decided to extend its investment into 11:FS Foundry and is committed to building new services on the platform, initially focussing on loans. Are we going to see more and more fintechs collaborating with bigger banks? Is this the future? (01:29) Next up, we talk about how the FCA has done a major shake-up of overdrafts! Banks and buildings societies will no longer be allowed to charge fixed monthly or daily fees for overdraft. There will also no longer be higher fees for unplanned overdrafts rather than arranged ones. This means that banks have to advertise their APRs to their customers. Is showing a customer an APR really the best strategy? Can you guarantee that your average customer understands words like APR and percentages? (08:58) Other stories include: JPMorgan Closes Finn, Digital-Only Bank, a Year After Launch (15:33) Fintechs risk giving banks a bad name, says Barclays boss (24:17) Brex valued at $2.6B with new cash from Kleiner Perkins (32:28) UK startup fintech TrueLayer just won funding from China's Tencent and Singaporean wealth fund Temasek (38:00) Amazon launches a credit card for the 'underbanked' with bad credit (42:41) Sberbank to open pilot branch in McDonald's outlet (47:03) All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Brandon Chung, Loral Quinn, and Scott Liddell.
Jun 17, 2019
330. Interviews: Patrick Collison, CEO of Stripe
21:50
We start off the episode start by discussing Stripes global success. With the amount of payment companies out there, how have they reached such a success? We take the story so far back as to when the company was called /Dev/Payments! How do you create a successful company? Could it be as easy as listening to your customers and do what they want? David brings up one of Patricks quotes, If people don't think what you are doing is a little bit strange, maybe it's not strange enough. How do you find a strange enough strategy? Is being strange a way of moving away from a mimetic-heard dynamic in an industry where new innovations are key? How do you come up with a good idea and make sure it is different than what everyone else is working on? Patrick also shares what's next for Stripe and why one could argue that we are no longer in ponds, but in a connected ocean. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guest: Patrick Collison.
Jun 14, 2019
Fintech Insider USA: Derek Joyce, Klarna (S1E5)
29:38
Welcome back to the 5th episode of this new show, Fintech Insider USA! In this episode, we are extremely excited to bring you an interview with Derek Joyce, Vice President & General Manager, Global Accounts at Klarna! To start the episode, Derek explains Klarna's new operating model where each team has end to end accountability and ownership. How has this changed the work culture and what are the results? We continue by, of course, talking about the smoooth campaign with Snoop Dog and how the campaign has now reached 660 million impressions online! How has this campaign had an impact on Klarna as a brand, and what is it like being associated with Snoop Dog? Derek and Sam further talk about how the whole business model of payments has moved beyond transactions and Derek argues that companies that focus only the transaction are in a race to the bottom. Looking at statistics, 2/3 of millennials do not have a credit card! How do you work around this? How do you create a credit system without using credit cards? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guest: Derek Joyce.
Jun 12, 2019
329. News: Live from Money20/20
59:49
This weeks news show is coming to you straight from our 11:FS lounge at Money20/20 in Amsterdam! We have some great stories for you as Leda and Jason are joined by a couple of great guests: Bart Leurs - Chief Digital Transformation Officer at Rabobank Conny Dorrestijn - Founding Partner at BankiFi Jordane Giuly - Co-Founder and Head of Product at Spendesk Suresh Vaghjiani - CEO & Co-Founder at Tribe Payments We kick off the episode by taking a look at an article from Finextra about Money20/20 specifically: Money20/20 Europe 2019, Stop innovating, start executing. A big theme over the first day was innovation innovation innovation... is innovation an overused term? Should we stop innovating and start executing? Where is the fine line between being innovative and just doing something that is very niche? (02:23) Next up, we talk about how Tribe Payments is partnering with UnionPay as part of the Chinese giant's 'aggressive' push into Europe! The partnership and the new platform were launched at here Money20/20 and the panel wonders what is going to happen in the payments industry? Is this innovation through connecting people from different places? Is the payment era changing and will it change from only being a MasterCard VS Visa race? Are we going to see transformation and innovation rise through competition?(16:38) Other stories include: Rabobank’s Fundr is in it’s trial phase to help SMEs cope with PSD2 (24:03) ebay partners with Asto to offer a new finance solution (32:50) Tink receives strategic investment from PayPal (37:54) Europe leads the $31tn charge on sustainable investing (42:22) Brits turn to digital banking reveals a new study from Mastercard (49:26) A school in China has made a facial recognition software that scans the students’ behaviour in the classroom every 30 seconds (52:27) All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Bart Leurs, Conny Dorrestijn, Jordane Giuly , and Suresh Vaghjiani.
Jun 10, 2019
328. The F'in Debate - Live from Money20/20 Europe
46:44
How do you transform traditional banks to compete in the digital banking battlefield? Essentially, how do you win? DR Leda Glyptis is hosting this very special debate, live from Money20/20 Europe. The debate will be held between two teams, Brear's Bears and Bates' Bulldogs. The teams are made up of banking and fintech experts, including: Team Brear’s Bears: * David Brear - CEO and Co-Founder 11:FS - Team Captain * Megan Caywood - Managing Director, Global Head of Digital Strateg at Barclays * Gabrielle Inzarillo - Director, FinTech, Plug and Play Tech Center * Edward Maslaveckas - Founder and CEO at Bud Team Bates’ Bulldogs: * Jason Bates - Deputy CEO & Chief Product Officer 11:FS - Team Captain * Simon Vans Colina - Engineer at Monzo * Kristian Luoma - Head of OP Lab at OP Financial Group * Joris Hensen - Founder and Co-Lead of Deutsche Bank API Program, Deutsche Bank AG Alright, here is the format of the debate: There will be four rounds, where the panel will be discussing the following: competition, tech, brand and culture. Each team will have one lead debater who will lead a 90-second pitch on that topic, after which point the floor is open for everyone to join in, and add their expertise or just generally smack talk the other side. First up, we have David Brear and Jason Bates taking on the topic of "who are the biggest competitors to traditional banks?" David is on the side of tech giants, while Jason is arguing for the challenger banks! David argues that in a fight, he would always take the side of the players with the best talent, biggest customer numbers and the brands that people actually trust. Jason's argument is that challenger banks can offer ten times better results for ten times lower cost, how could they not be the bigger threat? Tune in for interesting insights, some heated debates and the coronation of the official winner of The F'in Debate 2019! All this and so much more on today's show. DISCLAIMER: The debate was created and curated in partnership with Money20/20 for entertainment purposes only. The teams were allocated sides and the contestants did not get to choose which side to argue for, so what is said on the debate are only arguments and does not necessarily represent the contestants actual views. In other words, don't quote them on what is said in today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Edward Maslaveckas , Gabrielle Inzirillo, Joris Hensen, Kristian Luoma, Megan Caywood, and Simon Vans-Colina.
Jun 07, 2019
Fintech Insider USA: Matt Burton, QED (S1E4)
38:15
This week Sam got the opportunity to sit down with Matt Burton, Partner at QED and the former CEO of Orchard! To kick off the episode, Matt tells us how he started out in the advertisement technologies space, how he now has three exits behind him and how he became Partner at QED Investors. Sam and Matt further discuss acquisitions, and how unfortunately most of them fail. How important is company culture, and how do you ensure a successful acquisition? Matt tells us his views on this matter! Not to be forgotten, Matt Burton is a three-time Texas State champion in tennis! Three times! Matt also explains how playing tennis can teach you how to be successful in the startup business (or atleast how the mindset is very similar!) Sam and Matt further talk about how having a lot of experience can actually work against you in some sectors! All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guest: Matt Burton.
Jun 05, 2019
327. News: Boom Time
1:05:50
This week we have some really interesting stories for you as David and Simon are joined by a couple of great guests: Gary Turner, a friend of the show and Co-founder and MD of Xero Helene Panzarino, MD of Rainmaking Colab Norris Koppel, CEO of Monese We kick off the episode by talking about the third major acquisition this year: Global Payments buys TSYS for 21.5 billion dollars! The combined company will be lead by a 12 member board and go by the name Global Payments. Gary points out that with a name like Global Payments, the strategy is kind of hiding in plain sight and looking at the current state of the industry, there are quite a lot of things happening, particularly within payments. Also, try and say multi monolithic architecture after a glass of wine or two. Next up, we talk about Revolut. Are they the most-complained-about small online bank? The bank, which has 2 million customers had 171 claims made against them between 2015 and 2018, compared to only 82 claims made against Monzo. Despite receiving more complaints compared to Monzo and similar online banks, the number is still far less than Barclays and Lloyds who both had more than 100 000 complaints made against them during the same time period! Simon argues the title is slightly misleading... and David agrees! It is making a lot of very little. It is also worth pointing out that Revolut has more features and products then Monzo, so is it really fair to compare them both? Other stories include: NatWest is the “most complained about” Plaid comes to the UK A Goldman Sachs rival pulled out of the Apple Card deal on fears it will be a money loser Robinhood on track for at least $7 billion valuation with upcoming funding round French teen banking startup Pixpay raises EUR3.1m CBA invests heavily in tech-for-trust image rebuild NatWest apologises for patronising women, by patronising women All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Gary Turner, Helene Panzarino , and Norris Koppel.
Jun 03, 2019
Ep 326. Fintech Insider Live at FusionONE - a new era of finance
43:03
We are coming to you live from FusionONE! Today we have a brilliant live show for you with our hosts Simon and Sarah, and they are of course joined by some brilliant guests! Eli Rosner, Chief Product and Technology Officer, Finastra Eric Boyd, Corporate Vice President, Azure AI, Microsoft Andrew Smith, CTO ClearBank Today we take a deep dive in the new era of finance and how open platforms, emerging technologies and the rise of development talent will influense the industry. First up, our panel talks about how developers are the future of fintech. Eric Boyd marks that a lot of companies are trying to figure out how to work with these emerging technologies, but some older companies are struggling to apply these new technologies to their already existing business models. Where are we in the adaption circle of new technologies? Do we need to get some culture change in the industry? Also, as an incumbent, how do you attract talent in a quickly emerging industry? Next up, the panel talks about Open Source and Open APIs. Is being open and sharing technologies the way forward? Eli argues that the way to success is through growth, retention and better service to the customers. Also, what is actually the value of having a platform? Last but not least, we discuss what the future of the industry looks like. Are the US and Europe going to catch up with the emerging technologies in China? Eric thinks that AI technology will aid industry leaders in finding better usage for the data that they already have, but will the future involve more laws around data? Andrew sees AI as a "prediction machine" and that better AI users will be better at predicting outcomes. Unfortunately, Eli's crystal ball ran out of battery this morning, but he argues that the big banks have to rethink how they are going to compete with smaller challenger banks in this new era. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Andrew Smith, Eli Rosner, and Eric Boyd.
May 31, 2019
Fintech Insider USA: Michael Schlein, Accion (S1E3)
31:53
Welcome back to the third episode of this brand new show, Fintech Insider USA! In this episode, we are extremely excited to bring you a brilliant interview with Michael Schlein, CEO and president at Accion! Sam and Michael sit down to talk about the importance of financial inclusion and what Accion is doing to achieve that goal globally. Accion is a global non profit organisation dedicated to create a truly financially inclusive world. What needs to be done to achieve this goal and what tools are used to reach the over 3 billion people who would otherwise be excluded from the financial system? Next up, Sam and Michael talk about what the satellite and GPS industry can do for insurtech solutions such as bike insurance and single family farmers and explains why India is extremely exciting right now! Michael tells us his thoughts on what is the biggest global hold up is at the moment and what areas need improvement. Also, can you say that financial inclusion is only 1% finished? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guest: Michael Schlein.
May 29, 2019
325. News: Apple has my face
55:55
Hello from New York! This week, David and parts of his team are over in New York, and what an opportunity to have Sam Maule co-host this episode! This week we have some great stories for you, and of course some brilliant guests: Anna Irrera: Fintech Correspondent and Financial Companies Team Leader at Reuters Ian Kar: Product Consultant We kick off the episode by taking a look at JPMorgan Chase & Co will invest $125 million in programs to encourage people to save money! The goal in this is to aid the expansion of nonprofits that help people become more financially secure. The panel discusses if this should be the banks' perogative, not to enable third parties to do it on their behalf? Other stories include: Plaid (kinda) takes on Zelle Transferwise hits $3.5bn Venmo trials a rewards programme again Venture Funding In Brazil Soars To $1.3B In 2018 Morehouse College Graduates’ Student Loans to Be Paid Off by Billionaire New startup Earnin taking on Payday loans: A Biometric Backlash Is Underway — And A Backlash To The Backlash Monzo rockets to 2 million customers All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Anna Irrera and Ian Kar.
May 27, 2019
324. Insights: BlackRock WealthTech19
1:03:42
The world of wealth is changing and so is our mindset around money. We have new ways of saving money, and we are bombarded with new apps and services every day. We live longer but our lifestyles are changing. Still, we retire at the same age as previous generations which means our pensions have to last for a lot longer. Women and men are forced into the same pension buckets, but women often take time off their careers for parental reasons. Money and mental health are closely linked and we need to think about what money is doing to our mental health and how we can learn to cope with it. This year at WealthTech19, Simon takes the opportunity to speak to some truly inspirational industry experts on topics like generational shifts, relationship with money, investing, mental health and saving for retirement and what can be done for the future. Joe Parkin - Head of UK Sales at iShares and Aladdin Wealth Tech distribution, BlackRock Gonzalo Pradas, Head of Wealth at OpenBank Mark Adams - Vice Media Frank Cooper III - Global CMO BlackRock Noah Kerner - CEO and founder, Acorns Armit Bhambra - Head of UK Retirement for iShares EMEA First up, Simon speaks to Joe Parkin who tells us what the WealthTech 2019 event is all about, and why it is focussing on wealth and wellbeing. Joe also tells us how the last couple of years have changed the way people talk about mental health. Next up, Simon sits down with Frank Cooper III to discuss what wealth and wellbeing mean in the context of brand and marketing for a financial services company. Also, what is the truth of how people live their lives? We also have an exclusive interview with Noah Kerner, CEO and founder of Acorns talking about getting young people into investing and caring about their savings. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Armit Bhambra, Frank Cooper III, Gonzalo Pradas, Joe Parkin, Mark Adams, and Noah Kerner.
May 24, 2019
Fintech Insider USA: Lowell Putnam, Plaid (S1E2)
18:48
Welcome back to the second episode of this brand new show, Fintech Insider USA! In this episode, we are extremely excited to bring you a fantastic interview with Head of Partnerships at Plaid, Lowell Putnam! Sam sits down with Lowell Putnam, Head of Partnerships at Plaid at a very exciting time for the company! Lowell Putnam was previously the CEO and Founder of Quovo which have now been acquired by Plaid. In this interview, Sam and Lowell talk about a recent couple of busy months for the company, writing your own playbook and how being honest about imperfection can actually save your business! Lowell gives us his 30 seconds pitch of what Plaid does, and the duo discusses whether or not open banking will actually hit in America. Furthermore, Lowell explains why you should always make sure that the elevator car has arrived before stepping into it and why you sometimes have to throw out your own ego in order to save yourself time and money. We get to hear about Lowell's vision for the future of Plaid, and what disrupting a legacy really feels like. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guest: Lowell Putnam.
May 22, 2019
323. News: They're coming for Monzo!
1:02:27
This week we have some great stories for you as Sarah and co-host Adam are joined by a couple of great guests : Karen Kerrigan - COO of Seedrs Romi Savova - CEO and founder of PensionBee Iona Bain - blogger at Young Money as well as industry commentator, author and speaker We kick off the episode by taking a look at the remedies for small businesses story. Nationwide Building Society, Investec Bank and The Co-operative Bank have been granted a total of 80 million pounds from the RBS Remedies Fund Pool B. The allocations are as follows: 50 million pounds to Nationwide, 15 million to Investec bank and 15 million for Co-operative bank. The panel discusses the three banks commitments for the money and if there is any significance in the fact that the money was largely given to incumbents? Why wasn't Monzo on the list? Maybe the government thinks that they already have everything sorted out? Next up, we talk about Metro's big short! The bank faced a shareholder revolt when ISS recommended investors to reject Metro's pay report. Since the news, some branches had to face a "run" when rumours spread over WhatsApp that the bank was going to take control over its customer's assets and customers tried to take their cash out in pure panic. The panel discusses the damage social media rumours can have on a company and how the recent events could affect the reputation of the bank? To quote Sarah: Oh dear! A Lady Godiva, a Commodore, Dosh, Dore or Lolly? What do you call your money? Do not miss the final news story of the episode with some hilarious slangs for money and the panel unveiling the country's number one term! Other stories include: HK banking licence wins Brits don’t back banking tech UK fintech investment keeps on growing Silicon Valley’s newest stock exchange All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Adam Davis, Iona Bain, Karen Kerrigan, and Romi Savova.
May 20, 2019
322. Insights: Are mortgages broken?
47:44
David and Jeff take a close look at mortgages, a painful process Jeff recently went through. Research shows that people who have gone through the process felt stressed, lost sleep, half of the couples rowed over the process and 1 in 10 couples stopped having sex! Furthermore, 1 in 10 sought GP help due to effects on mental health. What is broken here? The duo is joined by a panel of fantastic guests to tell us more about the mortgages market, why some of these challenges exist and what changes are coming: Maria Harris - Director of Intermediary Lending, Atom Toril Steinmo - Head of Loans, DNB Dan Hegarty - CEO, Habito Vadim Toader - CEO, Proportunity The panel discusses how applying for mortgages is one of the most stressful processes in our lives, as humans have integral anxiety about shelter for themselves and their family. The panel argues that the product is not built around the consumer's needs, but rather quite simple data made incredibly opaque. Vadim Toader explains the process like planning a wedding, you don't have any prior knowledge about the process, and hopefully, when you have done it once you don't have to think about it ever again. Thoril Steinmo explains how the process is very different in Norway, and the panel asks, what is inhibiting the UK to have the same process as they do in Norway? Is there an urgent need for a clearer and more transparent language that customer actually understands? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Daniel Hegarty, Jeff Tijssen, Maria Harris, Toril Steinmo, and Vadim Toader.
May 17, 2019
Fintech Insider USA: New York Fintech Week (S1E1)
48:53
Welcome to this brand new show brought to you by 11:FS, Fintech Insider USA! In this week's episode, Sam Maule is at Empire Startups’ New York Fintech Week Conference where he was invited to mingle with some of the brightest and the best from the New York fintech scene and was able to record some interviews with some of the top speakers of the conference! We hope that you will enjoy these interviews, just as much as we have enjoyed recording them! Our fantastic guests for today's episode are: * Alexa von Tobel, Founder and Managing Partner at Inspired Capital * Henrique Dubregas, CEO and founder of Brex * Rhian Horgan, CEO and Founder of Kindur * Mariquit Corcoran, MD at Barclays US We kick off the episode by speaking to Alexa von Tobel about her entrepreneurial spirit, her new book Financially Forward and how having control over your wallet can help you take control over your life. Alexa also explains why being an entrepreneur is like being punched in the face every day (02.01). Alexa's book Financially Forward is out and available on this link: https://www.amazon.com/Financially-Forward-Todays-Digital-Smarter-ebook/dp/B07GMSWGCG Next up, we talk to Henrique Dubregas, CEO and founder of Brex who tells the story of how he built an online game at 12 years old, how starting a credit card company is actually quite complicated and how sometimes you just have to walk away (16.35). Our next guest is Rhian Horgan, CEO and Founder of Kindur. Rhian talks about how the company are trying to help baby boomers with their retirement planning, an urgent matter as up to 10.000 baby boomers retire every day! Our last guest is Marquit Corcoran, MD at Barclays US. Sam and Marquit talk about the differences in the market between the US and the UK, how Barclays are hoping to be a household name in the US and the art of good communicational skills. All this and so much more on today's show! Don't forget to subscribe so you never miss an episode of this brand new series, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions or email podcasts@11fs.com. Stay tuned for next episode of Fintech Insider US! This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Alexa von Tobel, Henrique Dubregas, Mariquit Corcoran , and Rhian Horgan.
May 15, 2019
321. News: Everything takes money
1:04:20
This week we have some excellent stories for you as David and Simon are joined by a few fantastic guests: Rebecca Duckworth, Chief Sales Officer at Quotevine Limited Louis Sutton, Co-Founder & Director at The Grapevine and host of I, Fintech Valentina Kristensen, Director of Growth and Comms at OakNorth Ryan Edwards-Pritchard, Managing Director at Funding Options We kick off the episode with Valentina making a big announcement regarding OakNorth entering the mortgage market. As mortgage processes can be considered overlooked and underserved, the discussion goes to whether or not this product could drive incumbents to change existing mortgage processes. OakNorth are hoping that by offering a bespoke customer-centric product, it will become a major player in the sector (03:16). Next up, we talk about Lloyds’ disappointing Q1 results and the fierce competition in the mortgage market. The panel ask where growth is going to come from and how the market is going to change with new challenger banks coming up. Being the "least worst" of the big banks is no longer what is at stake, with new challenger banks delivering new efficient processes (14:36). Also, our recurring guest Ryan Edwards-Pritchard at Funding Options has a big announcement to make! More information about the announcement can be found here: https://www.altfi.com/article/5335_funding-options-and-experian-bid-for-slice-of-rbs-775m-bank-competition-fund Other stories include: RBS Getting Back Into Payments Ten Years After It Unloaded Worldpay Singapore may allow virtual banking licences after Hong Kong ATMs are vanishing SF bans cashless shops The Art of Losing $1BN All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse. Special Guests: Louis Sutton, Rebecca Duckworth, Ryan Edwards-Pritchard, and Valentina Kristensen.
May 13, 2019
320. Interviews: Anthony Thomson, Founder of 86 400
32:29
Anthony Thomson is Founder of 86 400, Atom Bank and Metro Bank. Simon talks to Anthony about the Australian market and how he can apply the lessons he's learned from setting up UK challenger banks to Australia's financial sector, the differences between customer needs in the two countries and how to design a proposition for a brand new market. The pair also discuss the atmosphere Australia's regulatory environment creates for challengers and how new market entrants can operate in an area where incumbents have such entrenched power. They also take a look at Anthony's previous challenger banks and what they've accomplished so far. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guest: Anthony Thomson.
May 10, 2019
319. News: I'm sorry, banks
1:04:26
This week we have some great stories for you as David and Simon are joined by a couple of great guests: Samantha Bedford, Head of Innovation and New Ways of Working, CYBG Freddie Villis, Google Account Manager: Finance at Snowdrop Solutions Oscar Williams-Grut, Senior Correspondent at Yahoo Finance We kick off the episode by taking a look at Central banks becoming the world's newest climate change activists. An open letter in support of climate change came from the Network for Greening the Financial System (the NGFS). Simon comments that customers are making eco-friendly choices all the time as shown by the growing presence of challenger banks (03:17). You can read up on Simon's views around eco-friendly finance here (https://11fs.com/blog/future-fintech-wealth-esg-most-important-thing-youve-never-heard). Next up, we talk about Open Banking one year on. According to the OBIE, in addition to helping individuals with their finances, Open Banking is using technology to combat societal issues such as access to mortgages and debt advice, with benefits for the UK SME community also being perceived. Oscar remarks that Open Banking will only be a success when we're no longer talking about it (15:16). We also have an interview with Chris Woolard, Director of strategy and competition on GFIN's first eight firms for its sandbox (25:55). Other stories include: GFIN’s first 8 firms Snoop Dogg-backed 'try before you buy' payment firm sees sales jump Women are less aware and trusting of challenger banks Mastercard and Visa to slash inter-regional fees for tourist cards in EU And finally, Man dissolves credit card to make contactless ring All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Chris Woolard, Freddie Villis, Oscar Williams-Grut, and Samantha Bedford.
May 06, 2019
318. Interviews: Innovate Finance Global Summit
44:41
We were at the Innovate Finance Global Summit this week to bring you a very special collection of interviews. Sarah sat down with some great guests to get an insight into the breadth of London fintech’s influence on a global scale, she speaks with: Charlotte Crosswell, CEO of Innovate Finance Chris Woolard, Exec Director of Strategy and Competition Rishi Khosla, CEO and Co-founder, Oak North Charles Ng, Associate Director-General of Investment Promotion at Invest Hong Kong. Sarah talks to the interviewees about the summit, now in its fifth year, what the FCA has planned for its sandboxes in the coming year as well as GFIN, commitments that fintechs have made to give back profits and some key insights into the fintech market in Hong Kong with startups finally gaining access to a long-coveted Asian market. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Charles Ng, Charlotte Crosswell, Chris Woolard, and Rishi Khosla.
May 03, 2019
317. News: Nettles and dock leaves
1:02:20
This week we have some great stories for you as David and Simon are joined by a few great guests: Hiroki Takeuchi, CEO of GoCardless Solange Dive-Chamberlain, Head of Commercial Banking Strategy at LBG Chris Maddern, Co-founder & CPO at Button, formerly of Venmo Niall Cameron, Global Head of Corporate and Institutional Digital at HSBC We kick off the episode by taking a look at Station F, could it be France’s F-You to London’s fintech hub? Opened in June 2017, Station F is the world’s largest startup incubator. Station F acts as a statement of ambition. France wants to become the number one country for tech in Europe. Hiroki notes that Paris is five years behind London in terms of fintech environment and David's not a huge fan of the name...(02:50) We speak to Oscar Williams-Grut, who wrote the story, for a bit more insight (03:34). Next up, we talk about the evolution of the US prepaid card ecosystem. There were 10.7 billion prepaid card transactions worth $290 billion in 2016, according to The Federal Reserve. Business Insider Intelligence expects that to grow to $396 billion by 2022. Solange notes that prepaid cards impact on the way people interact with money and each other - driving customer behaviour (13:15). Other stories include: N26’s Viennese whirl Turning the Tide on business registrations Stripe’s new SCA acquisition Robinhood shoots for a banking charter T-Mobile’s Take 2 on digital banking And finally, The Germans hoard more gold than the Bundesbank All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Chris Maddern, Hiroki Takeuchi, Niall Cameron, and Solange Dive-Chamberlain.
Apr 29, 2019
316. Insights: Customer infantstructure
58:40
Ross and Adam are taking a close look at financial literacy, how fintech is encouraging better money management from a young age and how pocket money apps are pushing forwards innovation. They're joined by a couple of experts in the space: Louise Hill, COO of GoHenry Will Carmichael, CEO of Rooster Money The panel talks about the effects of activating customers early on in life, something banks have done really well with student accounts. They take a look at whether there's a responsibility to create educational tools within finance apps aimed at children, if psychological ‘nudges’ early enough in life can make someone far more financially literate as they grow older and what pressure, if any, there is from the regulator to increase financial literacy. They also discuss the complexity of building a digital proposition for such a varied target market and whether the target audience is children or if it's really for the parents. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Adam Davis, Louise Hill, and Will Carmichael.
Apr 26, 2019
315. News: Tech for Tech’s Sake
1:02:34
This week we have some great stories for you as Sarah and Simon are joined by a couple of great guests: Freddy Kelly, CEO and co-founder at Credit Kudos Ben Gleisner, CEO and Co-founder at CoGo Simon Vans-Colina, Engineer at Monzo We kick off the episode by taking a look at US lenders preparing for a recession. U.S. online lenders such as LendingClub Corp, Kabbage Inc and Avant LLC are scrutinizing loan quality, securing long-term financing and cutting costs, as executives prepare for what they fear could be the sector’s first economic downturn. We hear from our Americas MD, Sam Maule for a US perspective (:). Next up, we talk about RBS challenging the challengers with Bo. Despite buying NatWest almost 20 years ago RBS still uses different IT systems at the two banks. Bó, their new digital-only consumer bank in contrast, has been built in a little over a year on a completely new cloud-based system. It will launch to the public later this year. Sarah and Simon VC remark that if Bo are happy to be a companion bank account, the data can't be fully representatives of their customers' finances. Simon T thinks that profitability is at least a five year journey - is the importance of profit early on misguided? (:). Other stories include: * N26 in trouble with German regulators over hypergrowth * 86400 sign a partnership to offer home loans * Halifax rebrand gets slammed for copying Monzo and Starling * Ant Financial take on the Chinese healthcare market * Derek White waves goodbye to BBVA * Facebook calls time on P2P payments * And finally, Joe Lycett Impersonates RBS Boss to Get £8,000 Back to Scammed Customer All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Ben Gleisner, Freddy Kelly, and Simon Vans-Colina.
Apr 22, 2019
314. Insights: Strong Customer Authentication
35:50
This week we take a look at something set to change payments for everybody as we talk about Strong Customer Authentication (SCA) Sarah is joined by some great guests to discuss the subject: Nilixa Devlukia, Head of Regulatory at Open Banking Olivier Godement, Product Manager at Stripe Daniel Chatfield, Engineer at Monzo Fred Liu, VP Identity and Risk Products at Visa We kick off the episode by taking a look at what's driving the introduction of SCA and the theoretical benefits around it. The group explains what SCA is, who's responsible for its implementation and whether any existing SCA can work when SMS-based 2FA has been breached in the past. There's a discussion around whether SCA actually allows or encourages innovation or if it's going to grind innovation to a halt. SCA has had a very fragmented introduction so the outlook isn't particularly clear and the panel discuss what the possible outcomes could be, including whether or not PIN Sentry tools may make a return. They also examine how the payments and fintech ecosystem is preparing for SCA. There's little certainty around what SCA will actually look like and the panel discusses what solutions the people around the table are working on. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Daniel Chatfield, Fred Liu, Nilixa Devlukia, and Olivier Godement.
Apr 19, 2019
313. News: Copy/paste product
1:04:29
This week we have some great stories for you as Jason and Adam are joined by a few great guests: Anthony Craufurd, Director, Venture and Startup Engagement at Visa Europe Chris Low, Senior Advisor at Motive Labs Emily Nicolle, Technology Editor at City AM We kick off the episode by taking a look at Standard Chartered expected to pay just over $1 billion to resolve U.S., U.K. probes. Standard Chartered Plc has agreed to pay $1.1 billion to U.S. and British authorities for conducting illegal financial transactions that violated sanctions against Iran and other countries. Chris comments on the importance of it being based on historic violations and Jason wonders if it's only the people who aren't good at avoiding AML that get caught (02:13). Next up, we talk about London being set to lead the unicorn race. Of the 29 global unicorns, 9 are in San Francisco, 7 are in London and 38% of VC funding went to London with reports suggesting that London will overtake the US tech hub in funding this year, bringing the total number of unicorns up to match or overtake San Francisco. Emily Nicolle remarks that London is the global fintech hub and always has been and Anthony Craufurd adds that the FCA is a dark horse that everybody in the world is copying (08:16). Other stories include: CMA chides big banks for Open Banking delays N26's competitive edge in Africa Visa branches out And finally, how your cat could be the next voice of the world's first 'miaowing' debit card. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Adam Davis, Anthony Craufurd, Chris Low, and Emily Nicolle.
Apr 15, 2019
312. Insights: Live! The future of money
46:39
Live from NYC's New York Fintech Week with the DIT Sam's joined by some great guests to talk about the future of money: Natalie Ceeney, Chair, Innovate Finance Robin Mackenzie, Chief Marketing Officer, De La Rue Andrew Boyajian, Head of North America, Transferwise Farrah Lakhani, Director, Growth and Operations at OakNorth Analytical Intelligence We kick off the episode by taking a look at the story so far and how the UK fintechs have developed world leading challenger brands offering new customer products and services that are focused on the customer. Next up, the panel talk about how customer centricity drives innovation, how that factors in to the notion of digitalisation over digitisation and whether customer focus is something that's gathered appeal on a global scale. They also take a look at the appetite for fintech in the US and what makes breaking America so much more difficult than the European market. And whether there's an unfair advantage built in for UK fintechs. Payments are a major factor in the US financial ecosystem and the panel examines how cross border payments are having an effect on incumbent money transfer services and how faster payments could be brought to the USA. Wrapping things up the group takes a look at future predictions on how UK fintech innovation will affect the global scene, particularly post-Brexit and how important it is for Lodnon to remain a global fintech hub. All this and so much more on today's show. We want to say a huge thank you to the Department for International Trade and De la Rue who helped make this episode of Fintech Insider Live possible. New York Fintech Week was an unmissable event and we hope you enjoyed our panel from the show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Andrew Boyajian, Farrah Lakhani, Natalie Ceeney, and Robin Mackenzie.
Apr 12, 2019
311. News: Make tax great again
49:58
This week we have some great stories for you as David and Ross are joined by a couple of great guests: Ken Hart, CEO and Founder of Snowdrop Solutions Megan Caywood, Managing Director at Barclays We kick off the episode by taking a look at Revolut's newest scandal reveal. The Financial Conduct Authority has made enquiries into Revolut after being contacted by an ex-employee whistleblower who passed on their concerns regarding compliance and the CEO’s conduct as far back as 2016. Megan comments that it seems to have started from the Valentine's incident and snowballed from there and wonders if it could be because the media's loving the scandal and making the culture out to be bad. Ken adds that to be disruptive you have to take risks but if you want to be a trusted financial partner then you need to pivot and do some things differently (02:14). Next up, We spoke to Gary Turner Co-Founder and Managing Director of Xero UK & EMEA to find out more about making tax digital (08:34). The panel talk about how making tax digital and how the initiative is going to affect 1.2M VAT-registered businesses. It's the first step in a process that ultimately aims to automate returns and payments for companies and households for all the main taxes. Megan remarks that this has been going on for a while but it's only just becoming mainstream and that it's great to see the regulator making such a strong push for digital. Ken comments that there's a lot of effort made in the UK to make digital organisation work, especially compared to his experiences with the IRS in the US (10:20). We also talk to Luke from Monzo's vulnerabilty team to find out more about Monzo's involvement with the Big Issue to make magazines resellable (39:37). Other stories include: Cash probe into RBS Remedies Fund Big banks spending billions on digital - again Subscribe to wealth: The Netflix of Data Kroener says auf wiedersehen to Fidor x BPCE Pay it forwards again and again and again And finally some of the best financial pranks across the years All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse. Special Guests: Gary Turner, Ken Hart, and Megan Caywood.
Apr 08, 2019
310. Insights: Finastra takeover
47:26
David and Simon are with some great guests from Finastra, including: Simon Paris, CEO Eli Rosner, Chief Product and Technology Officer Martin Haering, Chief Marketing Officer Nicola Hamilton, Senior Director, Brand and Communications We're bringing you an insight into how to manage diverse sets of client requirements, handling varying paces of change and overcoming the hurdles regarding legacy brands. We also talk to Finastra about their Corporate Social Responsibility (CSR) initiatives, how the company interacts with CSR and what the future has in store for Finastra. Our guests talk to us about creating a platform for financial services that let banks move faster than core banking systems let them. Finastra aims to provide an open platform for innovation in the financial services industry in an age of massive consolidation and doing it in a way that deals with internal silos and prevents them from being formed. They also talk about skill transfer, enabling those without technology skills to use platforms and how big techs are creeping into the banking area. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Eli Rosner, Martin Häring, Nicola Hamilton, and Simon Paris.
Apr 05, 2019
309. News: Sassy AI
1:04:55
This week we have some great stories for you as David and Leda are joined by a couple of great guests: Conny Dorestijn, Founding Partner at BankiFi Ryan Edwards-Pritchard, MD of Funding Options We kick off the episode by taking a look at Apple Card, Apple announced the launch of a credit card designed to help customers lead a healthier financial life. It offers no fees of any kind and encourages customers to pay less interest. Conny comments that it's a cool product that can deliver an excellent user experience across devices, which is where Apple will excel but Leda thinks that this isn't a gamechanger (03:06). Next up, we talk about Oaknorth and Monzo teaming up to launch a savings account, Ryan thinks that this news is a great entry partnership for the companies and Leda adds that Oaknorth are the story right now more than Monzo (17:53). We also talk to Amir Nooriala, COO of OakNorth to get some further insight into the partnership (21:00). Other stories include: Venmo’s going after users with negative balances Standard Chartered wins first Hong Kong virtual licence HSBC Signs Deal to Use BlackRock's 'Aladdin' Software Worldwide Erica’s a hit with America JPM boot out employees in the event of a no-deal Brexit Rick Astley (bank) Rolls his retirement with crypto And finally, The Wetherspoons App Is Now Being Used By Financial Dominatrixes All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and Laura Watkins. Edited by Alex Woodhouse. Special Guests: Amir Nooriala, Conny Dorrestijn, and Ryan Edwards-Pritchard.
Apr 01, 2019
308. Insights: Fintech Friday in Luxembourg
54:34
Last year we introduced you to the wonderful world of Luxembourg fintech through LHoFT, nine months later we've been invited back. Laura Watkins explores how Luxembourg has solidified its place in Europe as a fintech hub and how this tiny country plans to extend its reach globally by talking to some of the key players in Luxembourg's fintech space, including: Pierre Gramegna, Luxembourg Finance Minister, Nasir Zubairi, CEO of LHoFT - (lux House of Fin Tech) Susanne Schartz, Chief Operating Officer, Seqvoia, a homegrown Luxembourg fintech Luc Falempin, CEO at tokeny.com Alberto Dalmasso, Co-Founder and CEO of Satispay Laura finds out how Luxembourg is capitalising on interest in blockchain, supporting 'older' fintechs that sowed the seeds for the fintech hub and what outsiders think about the small country with big ambitions and why some of them are relocating to the picturesque nation surrounded by major European economic players. Luxembourg has managed to attract major global players like Amazon and Alipay, has considerable global ambitions and that's just scratching the surface. It seems as though David has managed to take on Goliath in this situation and Luxembourg is well on its way to becoming a global fintech powerhouse with the ecosystem they've managed to put in place. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Alberto Dalmasso, Luc Falempin, Nasir Zubairi, Pierre Gramegna, and Susanne Schartz.
Mar 29, 2019
307. News: Tinder for banking
59:14
This week we have some great stories for you as David and Jason are joined by two great guests: Caroline Plumb, CEO of Fluidly Simon Balmain, Operations and Community Specialist at Monzo We kick off the episode by taking a look at WorldPay selling to FIS and changing its tech stack. The group comments that it's not a modern way to approach tech stack spending, it's an oldschool way of doing things and 600M is a large amount to spend over 6 years to maintain technology (02:36). Next up, we talk about Barclaycard bringing Alipay payments to UK retailers. There are some suggestions that this could mark the beginning of the end from the panel but they also wonder who the first adopter will be and Jason, for one, welcomes our new overlords (08:52). We spoke to Tao Tao, Alipay's Business Development Director to find out more (13:15). We also talk to our 11:FS Americas MD Sam Maule to get a US insight into why 21% of Americans have no savings (:). Other stories include: 21% of Americans have no savings Grab grabs more market share in SE Asia SC’s startup bridge Female-focused crowd-funding from NatWest And finally, a German bank lets clients vote on dress code All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Caroline Plumb, Simon Balmain, and Tao Tao.
Mar 25, 2019
306. Interviews: Benoit Legrand, CIO of ING
27:48
Benoit Legrand is CIO of ING. Simon talks to Benoit about his unsuccessful startup experiences and what they taught him, how ING sees itself as a 20 year old fintech, why some banks are afraid of PSD2 and how to focus on the problems customers are facing. They also take a look at Yolt, developing resistence to change and the importance of having a team dedicated to delivering change, why the scale of partnerships matter and touch on Brexit. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. ​ If you really loved it, please leave us a review, we love reading them! ​ This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guest: Benoit Legrand.
Mar 22, 2019
305. News: Graceful degradation
1:01:57
This week we have some great stories for you as Sarah and Simon are joined by a couple of great guests: Daniel Hegarty, CEO of Habito Sharon O’Dea, founder of communications and collaboration consultancy Lithos Partners We kick off the episode by taking a look at the RBS trials for a biometric fingerprint bank card. Sarah thinks it's not a terrible idea and a potential solution to upcoming Strong Customer Authentication (SCA) demands. But Simon and Daniel disagree. Simon thinks the whole thing is a gimmick and customers deserve a better UX whereas Daniel just can't see any good use cases for fingerprint cards (01:50). Next up, we talk about Bank of England telling VISA Europe to hire PwC after the 2018 outage. Simon reckons that having more eyes looking at the problem can only be a good thing while the outages problem rumbles on, Sharon agrees and comments that VISA's outage was a human error issue but there's a need to look at why that error could occur in the first place (08:36). We also have an interview with Nick Cook to find out more about the FCA appointing its first Director of Innovation. Other stories include: UK cash on verge of collapse Instant transfers in the US via PayPal and JPMC British Bank Awards - fintechs won big against incumbents Tide to raise funds to match the remedies fund payout eBay founder’s fintech fund for global financial inclusion And finally, Japanese Banks Will Finally Stop Using a Piece of 1800s Technology All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Daniel Hegarty, Nick Cook, and Sharon O'Dea.
Mar 18, 2019
304. Interviews: David Duffy, CEO of CYBG
43:45
David Duffy is the CEO of CYBG. Simon talks to David about CYBG's recent acquisition of Virgin Money, how the challenger narrative is shifting and why integrating a challenger brand into CYBG's existing services might be easier than industry commentators believe. They also take a look at Brexit, the future of the industry, how fintech and banks can partner together and what role the big tech platforms can play. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. ​ If you really loved it, please leave us a review, we love reading them! ​ This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guest: David Duffy.
Mar 15, 2019
303. News: Magic beans
1:01:55
This week we have some great stories for you as Sarah and Simon are joined by three great guests: Mel Palmer, CMO Exo Investing Matt Valentine, Barclays UK Ventures Ali Paterson, Editor in Chief, Fintech Finance We kick off the episode by taking a look at some of the problems Revolut have been suffering from lately and the culture issues that are on-going. The general consensus is that response from Revolut has been tone-deaf at best and a great product is being lost to reputational issues, although Sarah disagrees that a product is still good if it's proven to be unlawful. The story is just the gift that keeps on giving (01:38). Next up, we talk about the Women in Fin Powerlist 2019 featuring two of our very oen 11:FS staff. It came out just in time for International Women's Day. Launched in 2015, the Women in FinTech Powerlist has increasingly attracted a global audience and an unprecedented number of nominations and applications. We take a look at if these lists shine a light on the issues or if it's just political and there are some interesting discussions around who's actually appearing on these lists (08:04). Other stories include: Bank of Ireland’s multi billion euro tech bill AI is a non-starter for 40% of startups Facebook’s cryptocoin Grab gobbles $1.4 billion investment to build super app Chime rounds out epic new fundraising round Nationwide wants in on core banking And finally, Goldman Sachs is loosening its dress code All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Ali Paterson, Matt Valentine, and Mel Palmer.
Mar 11, 2019
302. Insights: Women in financial services
53:57
Coinciding with International Women's Day, Sarah is hosting an episode that shines a spotlight on the financial industry's documented lack of equality and many headlines are made of the gender pay gap and many other negative aspects. But it’s not all doom and gloom. Our roundtable goes over a wide range of topics, looking at their personal experiences as women in financial services, the gender (im)balance at work, what's changed in the industry, differences in gender equality at incumbents and fintechs, how STEM can attract more women, careers advice and so much more. They also talk about approaches to work, mentorships, imposter syndrome, salary expectations and share experiences and advice that apply to everyone. We have some brilliant guests, including: Emma Lindley, VP at VISA and Co-Founder of Women in Identity Val Kristensen, Director of Comms at OakNorth Livia Benisty, Head of Financial Crime at ComplyAdvantage Shafali Gupta, VP Strategy & Operations at Fluidly Diana Parades, CEO of Suade Labs Our Senior Producer Laura Watkins also interviews Megan Caywood, now Head of Digital Strategy at Barclays and formerly Chief Platform Officer at Starling Bank to get her unique perspective on similar issues. We hope you enjoy the show and, as ever, don't forget to subscribe! Want to join the conversation on all the topics discussed? Tweet the show @fintechinsiders and if you really love the show, please leave us a review on iTunes. This episode was made thanks to Senior Producer Laura Watkins and edited by Audio Engineer Alex Woodhouse. Special Guests: Diana Paredes, Emma Lindley, Livia Benisty, Megan Caywood, Shafali Gupta, and Valentina Kristensen.
Mar 08, 2019
301. News: Not cashless but less cash
1:07:00
This week we have some great stories for you as David and Sarah are joined by four great guests: Nick Bortot, CEO of Bux Max Rofagha, CEO of Finimize Nicholas Megaw, Retail Banking correspondent at the FT Damian Richardson, Head of Product, New Digital Customer Propositions, Services at NatWest We kick off the episode with a close look at the winners of the RBS Remedies fund announced last week and wonder why some were snubbed. Max Rofagha points out how anti-competitive the awards were but it remains to be seen if this continues through the the rest of the fund pools available. TSB may have lost out but as Sarah says, TSB have bigger problems than missing out on a fund. And in a quick throwback to last week's news episode, Tom Blomfeld CEO of Monzo was correct to predict that Starling would win the £100M (03:19). Next up we take a look at Goldman Sachs' move into the credit card market with Apple. David notes that a big technology company moving into banking has been the incumbent banks biggest fear for quite some time. Sarah asks if this move could spell the end of the Marcus brand with co-branding alongside ApplePay. Sarah thinks it's been a long time coming considering some of the moves Goldman Sachs has been making over the past few months, the decision to partner with Apple suggests that Goldman Sachs wants to target Apple's demographic and payment network (10:25). Later on in the show we spoke Norris Koppel, CEO of Monese to find out more about the partnership with Avios (56:07). Other stories included: * Have you got PPI? Lloyds have £19.4bn * The Swedish Money Laundering Scandal continues * HSBC launches PayMe in HK * US might legislate against going cashless * And finally, Lithuania’s Top Gear-inspired strategy to become a fintech hub All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Damian Richardson, Max Rofagha, Nicholas Megaw, Nick Bortot, and Norris Koppel.
Mar 04, 2019
300. Insights: This. Is. Fintech.
1:13:15
It's been a long two and a half years. But we've finally hit a huge landmark with our 300th episode. This episode is an 11:FS special with some of your favourite hosts: David Brear Simon Taylor Sarah Kocianski Ross Gallagher Jason Bates Plus extra special guest Marko Wenthin, Co-Founder of Solarisbank. Our panel take a trip down memory lane, going over the early days of trying to figure out audio editing, why we took the approach that we did and how taking a conversation from the pub after a conference created a chart-topping podcast. We go over the rejected theme tunes for the show and some of the show's highlights, including some of the best jokes, live shows, conferences and of course After Dark. We also talk about some of the incredible guests we've had and difficult topics we've tackled. Of course none of this would be possible without you so we asked you to send in whatever questions you want for the hosts to answer. But if we didn't manage to get to yours this time around don't worry, we've made AMAs a regular feature on the podcast so we'll get to yours eventually! To tie off the show we have the favourite moments of ours and yours and some friends of the show. The microphones we used for this recording were six Rode NT1A's with Pop Shield. We take a look at all this and much more on this week's episode of Fintech Insider. Thank you for sticking with us for the past 300 episodes and we hope you'll stick around for next 300. We hope you enjoy the show and, as ever, don't forget to subscribe! Want to join the conversation on all the topics discussed? Tweet the show @fintechinsiders to submit your favourite Fintech Insider moment! And if you really love the show, please leave us a review on iTunes. This episode was produced by Laura Watkins. Edited by Alex Woodhouse. Special Guest: Marko Wenthin.
Mar 01, 2019
299. News: Buzzwords for everyone
1:06:06
This week we have some huge stories for you as David and Simon are joined by two fantastic fintech CEOs: Tom Blomfield, CEO of Monzo Romi Savova, CEO of PensionBee We kick off the episode with a story that'll give you 24 billion reasons to be impressed with the state of the UK's financial industry. It's the first time the four biggest lenders have made more than £20BN since 2007 and while it might appear to be a return to the good old days of pre-financial crisis finances, Romi points out that although the numbers are great, they might not be as great as they would have been in 2007 due to balance sheets. Tom also points out that banks have only made superficial changes so far but that's about to change (02:14). Next up, we talk about Santander's $700M deal with IBM. Tom points out that we only ever see headlines like this at the start of project, never at the end describing the results. Romi talks about how it's a sign that change is coming, but why are companies that market themselves as technology companies outsourcing for technology? (13:34). Later on in the show we discuss the RBS Remedies Fund. In a special segment with 11:FS' Adam Davis we discuss how this situation came to pass and the state of play of the fund at the moment. Tom puts the fund in the context of Monzo and how the challenger bank has £100M, the same amount of the second prize fund, to date on development (34:10). We also announce the winners of the fund, just in case you've missed out (49:42). Other stories included: * Ant Financial buy WorldFirst * SoFi plans new lending products and move into stock trading * Chase goes down * Yolt means business - we've got a great interview with Leon Muis, Chief Business Officer at Yolt to get a bit more insight * And Finally, a Natwest call handler channels his inner Piers Morgan All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse. Special Guests: Adam Davis, Leon Muis, Romi Savova, and Tom Blomfield.
Feb 25, 2019
298. Insights: The future of cloud
1:18:05
Sam Maule talks to AWS, Raifeissen Bank, Broadridge, FICO and Liberty Mutual on how Cloud is the new normal, moving to product and development cycles to Cloud in a matter of days rather than quarters and how capital markets and major banks are driving forwards Cloud adoption. Agility tends to be the main theme behind Cloud adoption and integration but no-one's underestimating the human component. Technology might be a huge factor in financial services but people are the ones who ultimately drive these companies forwards and need to be trained in how to use the technology. Sam talks to companies that have been doing Machine Learning for decades and discusses the issues in coming to the game too early as well as too late. Our guests also talk about how to create a new level of security using data, why failing fast is terrible and how juggling 85 balls at a time means individuals only have 5% of their work week to deal with what they should be doing. We have some amazing guests including: Scott Mullins, Head of Worldwide FS Business Development at AWS Claus Moldt, CIO at FICO Laurence Thiery, Head of Financial Services, Asia at AWS Phil Moyer, Managing Director of the Financial Services for the Americas at AWS Jonathan Allen, Enterprise Strategist and Evangelist at AWS Megan Caywood, was Chief Platform Officer at Starling Bank at time of recording, now Managing Director at Barclays Martin Dow, Engineer at Starling Bank Rob Krugman, Chief Digital Officer at Broadridge John Heveran CIO of Global Risk Solutions at Liberty Mutual Gerhard Froehlich, Group Product Owner at Raiffeisen Bank International Vladimir Simunovic, Deputy Group CTO at Raiffeisen Bank International Thank you to AWS for inviting us to AWS re:Invent 2018. We hope you enjoy the show and, as ever, don't forget to subscribe! Want to join the conversation on all the topics discussed? Tweet the show @fintechinsiders and if you really love the show, please leave us a review on iTunes. This episode was produced by Laura Watkins and Petrit Berisha. Recorded by Michael Bailey and edited by Alex Woodhouse. Cloud is a vital way to transform your business for the modern age, tap here (https://aws.amazon.com/financial-services/) to find out how to do it with AWS. Special Guests: Claus Moldt, Gerhard Froehlich, John Heveran, Jonathan Allen, Laurence Thiery, Martin Dow, Megan Caywood, Philip Moyer, Rob Krugman, Scott Mullins, and Vladimir Simunovic.
Feb 22, 2019
297. News: Talking poop
1:02:58
This week we have some huge stories for you as Sam's joined by: Teana Baker-Taylor, Exec Director and Board Member, Global Digital Finance Alexa Fernandez, Open Innovation & Ecosystem Builder at BBVA Joaquin Ayuso de Paul, CEO of Denizen Mark Meisner, CEO of Gen6 Ventures We kick off the show for a US perspective on the super merger that broke on last week's show. Two of the US’ biggest banks merge to become a super bank, as BB&T buy SunTrust for $28BN in stock. It's a phenomenal merger and every one of our guests has a unique take on the story. The banks are 'super-regional' which just means they're not one of the top five in the USA. They still each have assets of over $200BN. It'll make the new bank the sixth largest bank in the USA with $442BN in assets $301BN in loans and $324BN in deposits. 3100 of their branches are within 20 feet of each other (03:10). You can watch the YouTube video of our panel discussing the story here (https://www.youtube.com/watch?v=5-Swj__ihQU&feature=youtu.be). Next up the US group discuss Chime's incredible acquisition of 10K accounts in a day, starting with a great question from Teana Baker-Taylor on whether digital banks in the US really have different regulations compared to traditional banks. We actually gave them an 11:FS Pulse award for Best US disruptor before this happened, we're geniuses. We take a look at how the UK challengers are eyeing up the USA and how the outage with Wells Fargo was one of the best advertising campaigns for Chime (15:00). Other stories include: Plaid now goes Nationwide - the fintech's now supporting Auth for every bank and credit union in the US Venture Capital investment into fintech companies rose to approximately $31BN in 2018 Revolut's marketing woes continue as the ASA is set to probe the 'spoof' takeaway ad campaign OakNorth aims to put down roots in the US after new investment from Japanese mega-investor Softbank. We also have further insight on this story from OakNorth CEO Rishi Khosla Mastercard's new groove with Linkin Park. The payments infrastructure and processor company is heading to the Grammys and Brit Awards to debut the audio cue for its new sonic brand identity All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Alexa Fernandez, Joaquin Ayuso de Paul, Mark Meisner, Rishi Khosla, and Teana Baker-Taylor.
Feb 18, 2019
296. After Dark: Digital Love
1:09:49
Can you feel the #digitallove? We certainly could at the first After Dark of 2019. Just one day before Valentine's Day over 200 of finances' finest entered the tower of One Canada Square in Canary Wharf. Set high above the city of London at Level 39, it was standing room only for a show that sold out in six hours. Before we started the show with our first fin-couple, a rebearded David kicked off support for the 11:FS charity of 2019, Mind. Text GIVI88 to 70070 with your chosen amount to donate. Our first pairing on stage were, Tom Davenport, Head of Strategic Partnerships at MarketInvoice and Ian Rand, CEO of Business Banking, Barclays. Ready and eager to go through their nascent relationship with 11:FS' very own Sarah Kocianski. The couple took us through just how deep their integration really is, who's giving and who's taking and the tensions they're concerned about for the future. We also have some great Hollywood-style couple names for the iconic pairing...could BarketInvoice be advertising in the near future? Roving reporter Ross Gallagher, aka the Terry Wogan of fintech, was walking through the crowd after each couple to hear questions from the audience and bringing his trademark charm to the event. The next fin-couple on the stage have been together for a little longer, they're past the honemoon phase and they're into the real work of a relationship. Josh Bottomley, Global Head of Digital at HSBC and Ed Maslaveckas, CEO of Bud get on stage and are joined by host Jason Bates. 18 months into the relationship and it's safe to say that they're deep into the realities of the relationship. It's not a simple client/vendor relationship like ones they may have had in the past. It's real. Our second couple explain what they got upto before the settled down, why they picked each other and how their relationship is working out so far. What would digital love be without a bachelor on stage? Representing BBVA we have Derek White, the Global Head of Client Solutions flying solo all the way from Madrid. Derek does a great job sidestepping any awkwardness with his ex in the room and tells us all about the relationships the spanish bank's had with guiding so many fintechs and how happy he is to be back in London - in his opinion the fintech capital of the world. Derek tells us what happens when partnerships don't work out, if having a scattergun approach works and how all BBVA's partners get enough attention. For our final couple we're bringing on a couple near and dear to our hearts. Rasmus Figenschou, Group Executive Vice President at DNB and Leda Glyptis, CEO of 11:FS Foundry. The pair take us through who DNB flirted with partnering before choosing 11:FS, how DNB had to evolve and change in order to secure a partnership with a fintech like 11:FS and how having a long-distance relationship (international) impacts, hurts, or helps the collaboration. A huge thankyou to everyone who came out to the show and made it such a great event. We can't wait to see you at our next After Dark! Details on that will be coming out real soon so be sure to sign up to the 11:FS newsletter and follow us on social media. We hope you enjoy the show and, as ever, don't forget to subscribe! Want to join the conversation on all the topics discussed? Tweet the show @fintechinsiders and if you really love the show, please leave us a review on iTunes. This episode was produced by Laura Watkins. Edited by Alex Woodhouse. Special Guests: Derek White, Ed Maslaveckas, Ian Rand, Josh Bottomley, Rasmus Figenschou, and Tom Davenport.
Feb 15, 2019
295. News: The Revolut will be advertised
59:49
This week we have some massive stories for you as David and Simon are joined by: Mel Palmer, CMO at Exo Investing Saumeel Pachigar, Head of Partnerships at acasa Viktor Nebehaj, CMO at Freetrade Iona Bain, Author, speaker, commentator at Young Money blog We couldn't NOT kick off with the story causing the most noise this week, and we were lucky enough to have Iona join us on the show to give us her perspective. Of course we're talking about THOSE Revolut-ionary Valentine's day tube adverts that caused a Twitterstorm (02:52). We followed that with some breaking news from across the pod as 2 of the US’ biggest banks merge to become a super bank, as BB&T buy SunTrust for $28 BILLION in stock (18:50). Other stories included: * Amex and Curve’s bust-up as Amex blocks access to Curve, 36 hours after reinstating it. * Australian banks may face criminal charges after final royal commission report into their malpractice to try and clean up the sector, and naturally we had to ask our Aussie banking aficianado, Sarah Kocianski for her thoughts on this story. * We round up the week's biggest funding raises * David's favourite story of the year had to be our "and finally" this week as a man in a bank in Sao Paulo turned up to work for his last day in a full Spiderman costume, as you do. All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Edward Maslaveckas , Iona Bain, Mel Palmer, Saumeel Pachigar, and Viktor Nebehaj.
Feb 11, 2019
294. Insights: Money and Mental Health
38:47
There's no question about the impact finances have on mental health and with today being Time to Talk Day (7th February) we wanted to take a closer look at how finance interacts with the mental health problems that affect 1 in 4 of us. Time to Talk Day wants to break down the stigmas around mental health and get people talking more openly about it. Sarah's joined by Katie Evans, Head of Research and Policy, Money and Mental Health Policy Institute, Joe Surtees, Policy Manager at the Single Financial Guidance Body and James Nicholson, Engineer at Monzo to discuss why money's such a taboo subject in everyday discussion, spending for stress and whether technology can solve the problem or if it'll just exacerbate it. The group also discuss positive friction, the trap of frictionless finance those who struggle with spending and the reality that some people will simply never have enough money for their needs. We take a look at these issues and many more on this week's episode of Fintech Insider. We hope you enjoy the show and, as ever, don't forget to subscribe! Want to join the conversation on all the topics discussed? Tweet the show @fintechinsiders and if you really love the show, please leave us a review on iTunes. This episode was produced by Laura Watkins. Edited by Alex Woodhouse. Special Guests: James Nicholson, Joe Surtees, and Katie Evans.
Feb 08, 2019
293. News: Ain't nothing but a GFIN
1:11:52
Our hosts David, Simon and Sarah are joined by Oscar Williams-Grut, Senior City Correspondent at Yahoo Finance, Valentina Kristensen, Director, Growth and Communications at Oak North and Livia Benisty, Head of Financial Crime at Mimiro. First up, China launches an app to dob in debt 04:01 Lloyds unveils 100% mortgage for first-time buyers 10:32 TrueLayer launches Open Banking-based payments API 20:27 FCA launches GFIN 27:37 We spoke to Anna Wallace from the FCA to tell us more 33:37 11:FS AMA with a question on which fintech has the best approach to building a banking marketplace 38:41 Stripe raises $100m at $22.5bn valuation 46:49 We spoke to Andy Challis, MD Principal Investments, and John Stecher, CIO at Barclays to give us insight into Barclays supersized accelerator 53:51 Barclays supersizes New York accelerator 56:30 Chief Innovation Officer, Neal Cross Bids Farewell to DBS Bank in Heartfelt Post 57:45 And Finally, HSBC launches ‘sound identity’ in next phase of global brand refresh 1:00:07 We spoke to VaynerMedia’s Patrick Givens, Head of VaynerSmart - to give us an expert’s perspective 1:03:25 All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders on Twitter ​ This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Andy Challis, Anna Wallace, John Stecher, Livia Benisty, Oscar Williams-Grut, Patrick Givens, and Valentina Kristensen.
Feb 04, 2019
292. Interviews: Michael Rouse, CCO of Klarna
39:17
Michael Rouse is the CCO of Klarna. David talks to Michael about avoiding the trap of copying others, partnering with a brand as unique as Snoop Dogg's, and the evolution of payments in a broad sense, beyond simply moving money into a service and discovering the new areas of innovation. They also look at how to become both big and fast in the space and how that is born from creating a culture that allows people in the company to act autonomously. Michael talks about how empowering the leaders of Klarna's teams to think of it as running a business has been part of its success. Klarna has managed to keep the entrepreneurial spark it started with nearly 14 years ago. Operating in the world of e-commerce and point of sale financing, Klarna is born out of the buy-now pay-later category and started in Sweden. Now they're operating in 18 geographies and around 60M consumers have used its product. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. ​ If you really loved it, please leave us a review, we love reading them! ​ This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guest: Michael Rouse.
Feb 01, 2019
291. News: My relationship is contactless
1:11:11
Our hosts David, Jason and Sarah are joined by Daniel Macklin, Co-founder of So-Fi, board member and Angel Investor, Daniel Lowther, Head of FinTech at CCgroup and Freddy Kelly CEO of Credit Kudos. First up, Snoop Dogg Invests In Klarna, Sweden's $2.5 Billion Unicorn 02:49 We've also got a great cutaway from Aoife Houlihan, VP Communications and Public Policy at Klarna to tell us more about the partnership 11:16 Square launches debit card for businesses 15:04 Google hit with £44m GDPR fine over ads 20:10 Alipay awarded e-money licence in Luxembourg 25:25 11:FS AMA with a question on if the big 4 Australian banks are more engaging than Monzo 39:30 Aussie digital bank Xinja makes crowdfunding move 45:11 Aussie digital bank Volt wins banking licence 48:30 Lloyds to cut costs with Thought Machine platform move 54:20 And Finally, Church of England: Contactless collection payments trialled 1:03:38 All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com ​ This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Aoife Houlihan, Daniel Lowther, Dan Macklin, and Freddy Kelly.
Jan 28, 2019
290. Interviews: Reuben Lai, Grab Financial Group
21:03
Reuben Lai is Senior Managing Director of Grab Financial Group. Simon talks to Reuben about making taxis safe, opening bank accounts for those used to relying on a cash-first economy and how Grab Financial Group rose so high in the markets so fast. Reuben talks about how Grab Financial worked to turn one of the least safe industries in Malaysia into reputable and safe service through fintech, removing the cash element of transactions to improve standards and ensure customers know what they're getting. Grab Financial Group has had off the charts levels of hypergrowth - at only six years old the fintech is now operating in eight countries and 336 cities. Simon and Reuben go over Grab's expansion across South East Asia, the problems of entering a new market, convincing customers to move away from cash and using financial inclusion to encourage opportunities for a swathe of micro-entrepreneurs and consumers. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. ​ If you really loved it, please leave us a review, we love reading them! ​ This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guest: Reuben Lai.
Jan 25, 2019
289. News: Meaningful Merging
1:09:50
Our hosts Ross and Sarah are joined by Lianna Brinded, Head of Yahoo Finance UK at Yahoo, Lucy Woolfenden, Marketing Director at Yolt and Wincie Wong, Head of Innovation for Supply Chain Services at RBS. First up, Fiserv to acquire First Data in all-stock deal with equity value of $22 billion 01:38 We spoke to 11:FS Managing Director of the Americas, Sam Maule to get his perspective on the Fiserv story 08:13 Atom Bank hires advisers ahead of potential Spanish bid 10:56 AccessPay banks $9 million in new funding as VCs hit the North 18:36 We interviewed Anish Kapoor, CEO of AccessPay to get a bit more insight 22:32 Digital bank Tandem eyes IPO as customer numbers continue to surge 24:46 Challenger Bank Tide Joins With ClearBank To Bid For RBS Fund 28:23 11:FS AMA on geographical markets and fintech hotspots 35:58 Fintech firms want to shake up banking, and that worries the Fed 40:23 Peter Thiel Wants To Give Wall Street a Fright 47:57 We got a bit more insight from Sam Maule 52:18 Swift introduces Pay Later API for instant loan financing 55:08 And Finally, Greggs go vegan and gets a boost from millennials 1:02:04 All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com ​ This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Anish Kapoor, Lianna Brinded, Lucy Woolfenden, and Wincie Wong.
Jan 21, 2019
288. Interviews: Steve Bartlett, Social Chain
30:49
Steve Bartlett is an entrepreneur and Founder of Social Chain. David talks to Steve about technological curves, disrupting the mobile phone, building brand love and the power of being transparent. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guest: Steve Bartlett.
Jan 18, 2019
287. News: Bank like Rihanna
1:15:20
Our hosts David, Jason and Leda are joined by Jeppe Rindom, CEO of Pleo, Saalim Chowdhury, Partner at 500 Startups and Simon Vans-Colina, Engineer at Monzo. First up, RBS takes stake in student-focused fintech 02:22 Google gets go-ahead from Central Bank for payments 08:52 Two-Thirds of Financial Decision-Makers Believe Tech Giants Will Offer Retail Banking in Five Years 13:29 Logging In to Your Bank Account Is Now a $3 Billion Business 15:25 Our Open Banking expert, Adam Davis had a few minutes to bring a little more insight 22:09 Starling eyes France and Germany 24:43 We also have an AMA with an intriguing three part question from a listener at Microsoft 34:55 At last, US banks are introducing contactless cards 52:09 New challenger bank on UK scene, Chetwood Financial 56:32 We have a great interview with Chetwood Financial COO, Mark Jenkinson to find out more 57:53 And finally, UK start-up Viola Black tunes in with account launch 1:05:54 All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com ​ This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Adam Davis, Leda Glyptis, Mark Jenkinson, Saalim Chowdhury, and Simon Vans-Colina.
Jan 14, 2019
286. Interviews: Howard Marks, Co-Founder, Activison and StartEngine
39:58
Howard Marks is Co-Founder and CEO of StartEngine with a long history in the gaming industry, he co-founded Activision and founded Acclaim, and has unique expertise in innovating within echnological limitations, turning around failing businesses and raising capital. Simon talks to Howard about how to help entrepreneurs achieve their dreams and the difficulties of raising capital unless you bootstrap the business. Howard wanted to solve the problems entrepreneurs face in raising funding, especially when entrepreneurs don't fit the young straight white male stereotype that VCs typically see. Howard Marks believes crowdfunding is the future of finance and he realised that the public want to be able to invest in companies they support. For a long time it's felt like the system was rigged for the rich to get richer and now regular people have a way to access companies in a similar way. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guest: Howard Marks.
Jan 11, 2019
285. News: Techlash
1:05:38
Our hosts Simon and Adam are joined by Emily Nicolle, Technology Reporter at City AM and Valentina Kristensen, Director of Growth and Comms at OakNorth. First up, Starling Bank reviewing data policy after customer complains his passport was shared in a web link 01:41 (https://fi.11fs.com/449?t=101) 2019 looks to continue another lights-out year for fintech startups 06:51 (https://fi.11fs.com/449?t=409) Google just nabbed an e-money license and it highlights the serious threat tech companies pose to incumbent banks 13:05 (https://fi.11fs.com/449?t=785) Microsoft Partners With Fintech Startup ZestFinance To Bring Transparency To AI-Powered Financial Models 20:22 (https://fi.11fs.com/449?t=1222) Ant Financial in talks to buy WorldFirst 31:06 (https://fi.11fs.com/449?t=1861) Chinese ride-hailing app Didi Chuxing expands into fintech as driver regulation rears its head 36:31 (https://fi.11fs.com/449?t=2191) Denmark shakes up watchdog after Danske Bank scandal 41:58 (https://fi.11fs.com/449?t=2518) We also have a great interview with Sian Lewin to give us a bit more insight 43:29 (https://fi.11fs.com/449?t=2609) Israeli law restricting use of cash goes into effect 50:34 (https://fi.11fs.com/449?t=3034) And Finally, the bank that watches your every move 55:48 (https://fi.11fs.com/449?t=3345) All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com ​ This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Adam Davis, Emily Nicolle, Sian Lewin, and Valentina Kristensen.
Jan 07, 2019
284. Interviews: Bart Leurs, Rabobank
28:39
Bart Leurs is Chief Digital Transformation Officer of Rabobank, he joined the company two years ago to drive its fintech innovation and came from ING where he headed up its digital transformation. Jeff and Bart talk about scaling up to a full fledged digital bank in the retail market, what it's like to be a part of an industry shift, what digital transformation means to Rabo Bank, why customers are driving the change in digital and why the meta of digital is going to disappear. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guests: Bart Leurs and Jeff Tijssen.
Jan 04, 2019
Ep. 283. Bonus: Blooper Reel 2018
3:20
Happy New Year's Eve to all of our listeners. To give you one last fintech laugh before the end of the year we've got a quick collection of the stumbles, fumbles and absurdly mispronounced names from all the recordings this year. The stuff that doesn't usually make it in. We hope you have a great celebration tonight and can't wait to see you for even more fintech goodness in the new year! Produced by Laura Watkins. Edited by Alex Woodhouse.
Dec 31, 2018
Ep. 282. Insights: Our Fintech Predictions 2019
52:15
We've got a roundtable of some of the most beloved fintech podcast hosts there are. They're all ours. Sarah's takes David, Simon, Jason, Ross and Leda through what we think's going to happen in fintech in 2019. We look back at some of our favourite moments that happened in fintech this year, before taking a look at some of the things we're most excited about for 2019. This includes: how big banks are changing, creating their own digital challengers, consolidation in the challenger market and the back office getting a lot more exciting. All this and so much more on this week's episode of Fintech Insider. We hope you enjoy the show and, as ever, don't forget to subscribe! Want to join the conversation on all the topics discussed? Tweet the show @fintechinsiders and if you really love the show, please leave us a review on iTunes. This episode was produced by Laura Watkins. Edited by Alex Woodhouse. Special Guest: Leda Glyptis.
Dec 28, 2018
Ep. 281. Insights: 2018 in Review
1:13:13
You might’ve seen on Twitter we’ve been running an advent calendar of the 11 Days of Christmas, with our top things from across fintech and banking in the last year. Today we’re going to take a deep dive on those: Open Banking. The initiative launched almost exactly a year ago on 13th January and it's not exactly an overnight success. The CMA9 were not ready, but fintechs and FS providers welcomed it. We take a look at how far we have come since it began. We take a look at GDPR, if anyone was ready, how successful it's been and what effect it'll start to have in 2019 and if the acclimatisation period is truly over. 2018 brought us a horde of fintech unicorns. We examine how it happened and what it means for investment in fintech for the future. Borderless accounts. Transferwise borderless bank accounts launched back in April, allowing customers to “bank like a local” in multiple currencies. Revolut are also competing in this market with their free international transfers, could this be the next area of innovation? Mettle was launched in 2018! It's delivering forward-thinking banking for SMEs and it was launched by us with Natwest and Capco. SME’s have been long ignored in terms of FS innovation, 2018 saw the rise of SMB solutions, will this continue over to 2019? Speedy, smooth onboarding processes. A huge shout out for Monzo, KBC and Onfido for seamless onboarding utilising technology to complete KYC checks smoothly and without effort or paperwork on the behalf of the customer. Finally onboarding is becoming painless, how will the bar be raised? We also saw Monzo and Starling grant purchase blocking capabilities for gambling. It seems like fintechs are the ones leading the way in protecting customer welfare. 11:FS Foundry launched. The ability to bypass legacy infrastructure to deliver digitally-native propositions to scale and at speed is going to revolutionise banking and we're making it in partnership with DNB. Good personal finance management tools finally came into play this year. Yolt, reached half a million customers in 2018. Spin off brands/features from incumbents, eg ING and Yolt now exist. Plus the rise of Venmo in the US means that PFM has changed for the better. Monzo IFTTT. Monzo became the first bank to integrate IFTTT back in June. Engineer Simon Vans Colina gave us the exclusive with a demo of how it works. Users can move money between their account and savings pots according to any rule at all. Examples included a swear jar, £5 whenever someone goes for a run, a bonus when their favourite football team won. We love the limitless possibilities of what customers can do with their money. Branding reached a new level and there were plenty of bizarre stories. Meowing cards, a rat with a taste for cash and so much more. This year has seen so many odd things happen. Let's hope that doesn't stop next year! Produced by Laura Watkins. Edited by Alex Woodhouse.
Dec 24, 2018
Ep. 280. Insights: US financial health
35:50
We discover what financial inclusion really is, what it really means, what financial health is and the reasons behind the wealth gap in the USA. We spoke to some of the best industry experts there are to get you the clearest picture: John Hope Bryant, CEO of Operation Hope Dr. Anita Ward, President of Operation Hope Jennifer Tescher, founder of the Center for Financial Services Innovation Isabelle Barrès, Vice President at the Center for Financial Inclusion at Accion and Global Director at the Smart Campaign Ramona Ortega, founder of My Money My Future and also Entrepreneur in Residence with Azlo This episode of Fintech Insider was written and produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Dr. Anita Ward, Isabelle Barres, Jennifer Tescher, John Hope Bryant, and Ramona Ortega.
Dec 21, 2018
Ep. 279. News: It only works if you're alive
1:09:19
Our hosts Simon and Leda are joined by two great guests, Livia Benisty, Head of Financial Crime at ComplyAdvantage and Ryan Edwards-Pritchard, MD at Funding Options. First up, Revolut’s brand new banking licence. British fintech unicorn Revolut wins banking licence. Revolut has secured a European banking licence from authorities in Lithuania, allowing them to start offering current accounts and loans across the EU from early next year. Initial focus on Lithuania, where it has about 150,000 customers, before expanding into larger markets including the UK, France and Poland later next year. However, its plans to offer full banking services in its home market could be delayed in the event of a disorderly Brexit if financial firms lose the right to serve retail customers on licences granted in the rest of the EU. Barclays customers to switch off their spending. Barclays has become the first High Street bank to allow its customers to "switch off" certain types of spending on their debit cards. The idea is to help vulnerable customers, particularly problem gamblers, or those in serious debt. They can’t block specific retailers but all account holders can now block their own spending in a number of categories. Fintech is changing how millennials manage debt. Fintech is moving millennials from credit cards to personal loans in the US. Compared to the previous generations, millennials are more likely to take out a personal loan to cover everyday costs, relying less heavily on credit cards as their predecessors. Fintech firms originated 36% of all personal loans last year, compared to less than 1 percent in 2010. Metro payments go international. Metro Bank is adding international payments through personal and business accounts via its mobile app. The new service enables customers to make same day Swift and next day SEPA (Single Euro Payments Area) payments in Euros, US dollars and Sterling. International payments are integrated alongside the app’s domestic payments functionality, and allows customers to choose whether they or the payee cover the charges. We spoke to Alex Park, Metro Bank’s Director of Digital to tell us more about this, how it was a customer-led initiative, and what’s coming next. HSBC Launches robo advisors. My Investment, an online platform designed to make wealth advice accessible to investors, will be available from as little as £1,000 to invest at an initial charge of 0.5% followed by fees of up to 0.46%. HSBC estimates My Investment could be used by 2.87 million of its existing retail customers, including many who may not have considered wealth management an option in the past. Advice will be given based on investor's answers to questions about their finances, investment experience and appetite to risk. Funding Options bags CMA prize. Business finance marketplace, Funding Options, has been announced as one of the winners of the second phase of Nesta’s ‘Open Up Challenge’ - one of only three companies to have won both stages of this challenge. The Open Up Challenge prize is part of a package of reforms from the Competition and Markets Authority designed to shake up retail banking. Plaid to hit $2.65B valuation. $250M series C fundraising round led by Mary Meeker who will join the board. Other investors include Andreessen Horowitz, Goldman Sachs, Spark Capital and others. The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts. Plaid builds infrastructure that allows a consumer to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub. SoftBank’s record breaking IPO. SoftBank Group Corp is set to raise 2.65 TRILLION yen ($23.5 billion) in Japan’s biggest-ever IPO. The share sale widely regarded as finalizing the group’s transition from domestic telco to a monolithic global tech investor. It also said it will sell all extra shares set aside for excess demand, taking the total just shy of the record $25 billion raised in 2014 by Chinese e-commerce giant Alibaba Group - of which it also owns a 30% share. SoftBank offered nearly 2 billion shares for sale and allocated over 80% of the sale for domestic retail investors. Barclaycard joins up with Evernym. Barclaycard wants to make passwords a thing of the past and as such they have joined an accelerator programme run by self-sovereign identity (SSI) specialist Evernym. SSI is the concept of enabling people to securely store information about their digital identity, totally under their control, so that they can share verifiable proof of who they are, for life. We spoke to Evernym MD Andy Tobin to find our more about this partnership and the Evernym accelerator. And Finally... Finger payments to go campus-wide at Copenhagen Business School. Finger vein payments technology is to be introduced campus-wide at Copenhagen Business School. The technology, named FingoPay, works via an electronic reader which builds a 3D map of the customer’s finger veins, generating a 'natural personal key' - thus removing the need for the individual to enter any personal details upon registration to make a payment. FingoPay successfully processed more than 12,000 transactions in the restaurant and coffee shop of the business school. All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com ​ This week's episode was produced and written by Laura Watkins, and edited by Alex Woodhouse. Special Guests: Leda Glyptis, Livia Benisty, and Ryan Edwards-Pritchard.
Dec 17, 2018
Ep. 278. Fintech Insider: Live - Payments (F)innovation
48:52
In this week's insights show we're bringing you reindeer burgers, christmas trees and death metal. We've also got some great insight into the payments innovation taking place in Scandinavia, what the future of payments will look like and whether or not cash will be removed from society entirely. We've got Finland, Iceland and Sweden represented this evening so there's a ton of local insight for you to enjoy. Our amazing guests include: Kristian Luoma, Head of OP Labs at OP Aoife Houlihan, VP of Communications at Klarna Ásgeir Örn Ásgeirsson, CTO & co-founder, Meniga Anthony Craufurd, Director, Venture and Startup Engagement at Visa Europe Sami Honkonen, CEO and Founder of Tomorrow Tech We also test your payments knowledge with some truly bizarre and interesting payment methods throughout history. A big thank you to all our guests and an even bigger thank you to Kristian, Marjaana and the team at OP for bringing us back to Helsinki for a second year in a row! Slush After Parties are always amazing and we had a fantastic time. Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins. Recorded and edited by Michael Bailey and Alex Woodhouse. Special Guests: Anthony Craufurd, Aoife Houlihan, Ásgeir Örn Ásgeirsson, Kristian Luoma, and Sami Honkonen.
Dec 14, 2018
Bonus Sneak Peek: Vitalik Buterin, Founder of Ethereum
2:14
Simon's with the founder and creator of Ethereum, one of the largest cryptocurrencies, Vitalik Buterin to talk about the future and enterprise capabilities of DLT, blockchain and Ethereum. And just what are zero-knowledge proofs? Here's a little sneak preview on what happened. Listen to the full interview on Thursday 13th December over on Blockchain Insider - bi.11fs.com Special Guest: Vitalik Buterin.
Dec 12, 2018
Ep. 277. News: Sons of Breaches
1:02:06
Our hosts Simon and Ryan are joined by Menno van Leeuwen, Head of Business & Customer Development at Moneyou, Guy Stiebel, VP Products at SCANOVATE and Paul Stamper, Head of Financial Services, Ipsos MORI. First up, all the misinformation in the world. Monzo attacked for lending customers money to buy its shares. Monzo, has been accused of “going beyond the pale” by allowing its customers to get into debt to buy its shares. As discussed on last week’s show, Monzo is aiming to raise £20 million through crowdfunding. The prospectus shows that it will allow eligible customers to go overdrawn by up to £1,000 to buy shares. Brexcellent preparations. As things stand regarding Brexit, banks and others will need bases in the EU27. Danièle Nouy, the head of the supervisory arm of the European Central Bank (ECB), said recently that 37 firms, including 25 banks, had secured new or improved licences or were close to doing so. ECB is insisting that banks set up more than mere “empty shells” and wants banks to avoid being “overly reliant” on “back-to-back” hedging strategies. Scoring, for generation rent. Rental payments now show on your Experian Credit Report. Experian Credit Reports now include the rental payment information of more than 1.2 million tenants from across the UK. Adding rental data to credit reports means 45% more tenants will be able prove their identity online and are more likely to have increased access to financial products. Licence to bank. P2P lender Zopa granted full UK banking licence. Zopa, the 13-year-old peer-to-peer lender, has become the first of its kind to be awarded a full UK banking licence. The new bank will allow Zopa to increase its offerings with a new fixed-term savings account and credit card. Also expected to roll out a new money management app. We spoke to Zopa CEO Jaidev Janardana to get a closer look at what their plans are now they have a full UK banking licence. Line into banking. Line crosses into banking with Mizuho tie-up. Line will launch digital banking services by 2020 in collaboration with Mizuho Financial Group, aiming to break into the sector using its domestic user base of 78 million. Initially, the venture with Mizuho will let users remit small sums by smartphone and offer small loans for that purpose. We spoke to our very own APAC insider, Brandon Chung to get more of an insight into what this means. Not quite 5 star service. Card details at risk in massive Marriott data breach. The details of millions of payment cards may have been exposed in a hack on hotel giant Marriott affecting 500 million guests. Guest reservations database of its Starwood unit has been compromised since 2014. For 327 million, the compromised information includes some combination of name, mailing address, phone number, email address, passport number, date of birth, gender, arrival and departure information, reservation date, and communication preferences. Contactless charity. London installs network of contactless donation points to help the homeless. Londoners can now make contactless donations to homelessness charities through a network of terminals across the city. The TAP donation points have so far been installed in 35 locations across London, with more than 90 to appear across the capital this winter. Each tap of the card on the terminal deducts a £3 donation, which will be split between the 22 charities comprising the London Homeless Charities Group. And Finally… A rat’s gotta eat. A rat broke into an ATM, ate nearly $20,000 worth of cash, died. A rat in Assam state, India, squeezed its way inside an ATM machine, consumed and destroyed $17,662 worth of Rupees, and promptly died. When technicians attended the ATM they found looked like the contents of a paper shredder, with the rat already dead and buried within the mountain of minced up money. No foul play is suspected. All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com ​ This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse. Special Guests: Brandon Chung, Guy Stiebel, Jaidev Janardana, Menno van Leeuwen, Paul Stamper, and Ryan Garner.
Dec 10, 2018
Ep. 276. Insights. Regtech: where innovation meets compliance
53:41
In this week's insights show we're bringing you a deep discussion on what's happening in the regtech space. We have some brilliant experts to take on these issues including: Jason Boud, CEO of Regtech associates Diana Paredes, CEO + Co-founder Suade Labs Nick Cook, Head of Regtech & Advanced Analytics FCA Nas Ahmed, General Counsel, 11:FS Our roundtable talks about what regtech is solving for, the costs of compliance and risk, what hurdles exist to the adoption of regtech by big financial institutions, technological problems that the big institutions face, how to overcome them and how involved regulators should be in setting the agenda. All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts on Twitter @FintechInsiders ​ This week's episode was produced by Petrit Berisha. Edited by Alex Woodhouse. Special Guests: Diana Paredes, Jason Boud, Nas Ahmed, and Nick Cook.
Dec 07, 2018
Ep. 275. News: Ritual Humiliation
59:39
Our hosts Sarah and Simon are joined by Emily Nicolle, Technology Reporter at CityAM, Valentina Kristensen, Director of Growth & Comms at OakNorth and Sophie Winwood, Investment Associate at Anthemis Group. First up, Show me the money! Monzo are crowdfunding for the last chunk of its series E fundraising round. Fundraising with a target of £20M. Existing Monzo investors will get early access to the round from 3 December. The round will then be opened up to other Monzo customers, who can invest up to £2,000. Previously have raised over £4M from two other crowdfunding rounds. Last round in 2016 broke record for fastest equity raise with £1M funded in 96 seconds. Emily wrote this story and has some great insights into what's going on. We also have a great interview with Tristan Thomas, Monzo's Head of Marketing to get his thoughts on crowdfunding, why they're doing it now and much more. Revolut head East as it obtains licenses in Japan and Singapore. The licenses from regulators in Japan and Singapore will enable it to operate in a similar fashion to its UK business through partnerships with local banks. Hoping to launch in the Asia Pacific region in Q1 2019, with over 50,000 users already on its waiting list. The JP and SG launch will happen ahead of the US launch, despite Revolut’s original plan to launch in the US inside 2018. Diversity could always bolster funding...Swift Institute call for gender diversity in fintech. The SWIFT Institute, set up by SWIFT, funds independent research and is offering a €15,000 grant to increase gender diversity. It wants proposals on “Securing the Future of the Financial Industry via Improved Gender Diversity”. Cites a 2017 McKinsey study - companies in the top quartile for gender diversity on their executive teams were 21% more likely to experience above-average profitability than companies in the fourth quartile. Nearly 3/4 of female millennials working in financial services believe that while their organisations talk about diversity, opportunities are not equal for all. Investigating meltdowns. Bank IT failures investigated by Treasury Committee after series of meltdowns. The Treasury Select Committee will examine whether banks can prevent disturbances to services following on from the banking service outages earlier this year. It will look at the common causes of IT failures, how customers lose out and whether the BofE and FCA are able to hold the relevant people to account. Since Nicky Morgan became chair of the committee 16 months ago outages have occurred at Equifax, TSB, Visa, Barclays, Cashplus, RBS and others. Skin in the game. MyBucks and Bibimoney are Sim-Skin kings of Africa. Frankfurt’s MyBucks and UK-based Bibimoney have launched a joint venture aimed at the African microloan market through SIM-Skin technology. Once attached to the SIM card, it enables the Bibimoney app to function on any mobile device (smart and feature phones) and includes an interoperable mobile wallet. The firms say the mobile wallet has full transactional capabilities and will also include functionality to apply for, obtain and repay microloans. We speak to our resident African markets expert, LesleyAnn Vaughan to get her thoughts on this initiative. Put it all on fintech. Where top US banks are betting on fintech. US banks are actively investing in fintech startups. To the end of November this year the top 11 US banks by assets participated in a total of 49 equity rounds to fintech startups. This compares to 19 in 2017 and 33 in 2016. Sometimes banks invest and partner with fintechs to further internal strategic goals. Strategic investing is a growing trend among banks in 2018, as many US banks have solidified their internal digital strategies and are now looking to execute. That wasn’t on the public feed...Venmo payment fraud leads to $40M in losses. The losses occurred in the first three months of 2018 according to internal documents the Wall Street Journal reviewed. Expenses due to fraudulent transactions, otherwise known as the transaction loss rate, increased to 0.40% of overall volume at Venmo in March compared to 0.25% in January. Venmo typically reimburses customers for any money they lose in a fraudulent transaction. We spoke to our US expert, Sam Maule to get his thoughts on Venmo's fraudster issues. They’re watching you. Beijing to judge every resident based on behaviour by end of 2020. Beijing set to adopt a lifelong points program by 2021 that assigns personalized ratings for each resident. The capital city will pool data from several departments to reward and punish some 22 million citizens based on their actions and reputations by the end of 2020. Those with better social credit will get “green channel” benefits (such as access to credit) while those with low scores will find life more difficult - such as being banned from taking trains and buses. And Finally… No way this’ll make a mess at all. Costa and Barclaycard release ‘UK first’ contactless reusable cup. Costa Coffee has partnered with Barclaycard to launch reusable contactless coffee cup, which is said to be the first of its kind in the UK. The Clever Cup is a contactless cup - contactless connected to reusable coffee cups for transactions up to £30. All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com ​ This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse. Special Guests: Emily Nicolle, Sophie Winwood, and Valentina Kristensen.
Dec 03, 2018
Ep. 274. Insights: Open Banking - a never ending story?
51:49
In this week's insights show we're bringing you a deep discussion on what's happening in the Open Banking space. Our roundtable talks about the challenges involved in implementing the rules and regulations around Open Banking and takes a look at the thorny problem of getting customers to buy-in to Open Banking. We have some of the best guests around to help: Adam Davis, Head of Delivery at 11:FS Dan Globerson, Head of Open Banking at RBS Faith Reynolds, Independent Consumer Representative for Open Banking Sam Seaton, CEO at Moneyhub Francesco Simoneski, CEO at Truelayer We kick off the discussion by taking a look at just how hard it's been to implement the rules and regulations, the internal changes that compliance has caused and the costs involved. Then we move on to the toughest parts of the regulations and what about them is preventing positive user journeys and take a close look at how the payment journey, which is meant to be live now, has been affected. We also talk about going beyond mandatory requirements, how open banking is about more than compliance and why customers haven't taken notice of Open Banking yet. In fact 72% of adults haven't even heard of it. To finish off the panel takes a look at what's being done outside of Europe, how and if Brexit willhave any impact on the quality of products and services being offered by Open Banking and what we'll see happen in the near future. All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts on Twitter @FintechInsiders ​ This week's episode was produced by Laura Watkins and edited by Alex Woodhouse. Special Guests: Adam Davis, Dan Globerson, Faith Reynolds, Francesco Simoneschi, and Samantha Seaton.
Nov 30, 2018
Ep. 273. News: The zombie account scenario
1:14:33
Our hosts Simon and Leda are joined by Dave Cunningham, CEO of Priviti and Ryan Weeks, Editor at Altfi. First up, Swiss banks raided by antitrust watchdog over mobile payment allegations. A group of Swiss banks are under investigation by the country's antitrust authorities over whether they boycotted mobile payment services from Apple and Samsung in order to improve the prospects of their own competitive offering called Twint. Offices at UBS, Credit Suisse, PostFinance, Swisscard AECS, and Aduno Holding, have been raided by Comco over allegations that they deliberately refused to release their debit cards for use by Apple Pay and Samsung Pay. Twint a mobile-payment app developed by Postfinance and used by the bank named in the complaint expressed "astonishment" at the watchdog's actions. Tandem Bank strikes HK deal to launch digital banking in Asia. Tandem Bank is set to strike a deal with Hong Kong’s Convoy Global Holdings, as part of a plan to secure funding and launch one of the first digital banks in Hong Kong Convoy is planning to take a £15m stake in Tandem, one of the first app-based banks in the UK, to become the digital lender’s second-largest shareholder, according to people close to the companies. We can’t talk about Tandem and not do their stories in a pair. Tandem has also teamed up with Stripe to launch its new Auto Savings service. It lets customers set up rules to automatically move money from their current accounts with other providers to a savings account with Tandem. The feature’s available through Tandem’s banking app, aggregating financial data from across all of a user’s accounts to offer them personalized feedback on how they’re managing their money. We spoke to Tandem CEO, Ricky Knox to tell us more about both of these stories. People who use mobile fintech apps tend to make worse financial decisions. A study of mobile-payment using millennials (ages 18-34) in the US found they were less likely to be financially literate than others of the same age who didn’t pay for things with their phones. They were also more likely to make other bad financial decisions, according to research by the Global Financial Literacy Excellence Center at the George Washington School of Business. 1/4 of people who use their phones to track spending reported overdrawing their accounts, compared with 20% of those who didn’t use their phones for this. Nationwide takes stake in Moneyhub. Nationwide Building Society is dipping into its £50M venture fund to take a minority stake in UK-based personal financial management app Moneyhub. Moneyhub is the third startup to benefit from the Nationwide fintech fund after acasa and Hazy. Moneyhub recently secured Payment Initiation Services Provider (PISP) authorisation by the FCA, the firm already operates as an Account Information Services Provider (AISP). The company also offers users a series of smart nudges that proactively alert consumers to overspending or better interest rate offers. We spoke to Emma Huntington, Leader in Financial Services Strategy and Innovation at Nationwide to give us their perspective on this partnership. We also spoke to Sam Seaton, CEO of Moneyhub to get her thoughts on this investment as well. Which? ranks highest and lowest banks of 2018. Which? surveyed thousands of current account customers and ask them to rate the service they receive and assigned each account a Which? Customer Score. Which? Then independently rate 40 providers to create a Product Score based on 38 different elements of bank accounts, including rewards, benefits, fees, charges and how users can operate the account. AlipayHK wins bid to provide QR code payment solution for Hong Kong’s MTR. AlipayHK says it has won a bid to provide a QR code mobile payment solution for Hong Kong’s MTR railway system. Commuters will have the option of entering MTR stations by linking their AlipayHK account to a separate MTR app, and scanning a QR code on their smartphones on the readers installed at the entry gates. Users of the mainland Alipay wallet will also be able to link their accounts to the MTR app for payment, according to people familiar with the matter. The aim is to have the new mobile payment system roll out to 91 of 93 MTR stations across the city by mid-2020. Plastiq raises $27M at 2X+ value to let you pay for anything on credit. Kleiner Perkins has just led a $27 million Series C for Plastiq with partner Ilya Fushman joining the board. A source says the raise that also comes from DST Global between doubles and triples Plastiq’s valuation over its 2017 Series B-1 rounds of $11 million and $16 million. That’s $73M in total funding. For a flat 2.5 percent fee, customers use Plastiq through a credit card, and it issues the proper wire transfer, check or deposit for up to $500,000, or even more, on customers behalf. Your salary tomorrow, today! CYBG has agreed a £400M deal to fund loans through UK fintech group Salary Finance Salary Finance, whose founders include the former head of Google UK, enables employees to take out loans that are then repaid automatically through their employer’s payroll system. Deducting repayments automatically from salaries makes the loans more secure and attractive to banks, allowing them to extend credit at a cheaper rate than credit cards or payday loans. And Finally... It’s wingardium levi-O-sa, not wingardium leviosarr! Hundreds of Apple stores are going to start selling this British startup's 'Harry Potter' coding wand. Computing and coding startup Kano is going to release its 'Harry Potter' coding wand in hundreds of Apple stores. CEO and founder Alex Klein told Business Insider that Apple approached Kano to get the wands into stores. From December to January people will be able to demo the wand in stores. British coding and computing startup Kano has struck a partnership with Apple to sell its "Harry Potter"-themed coding wand in more than 300 Apple stores across the US, UK, Australia, and New Zealand in December. All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com ​ This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse. Special Guests: Dave Cunningham and Leda Glyptis.
Nov 26, 2018
Ep. 272. Insights: Live! From Xerocon 2018
1:41:13
In this week's insights show we're bringing you a supersized episode of the best content from Xerocon 2018. A conference like no other is their tagline and this proved to be true, as we bring you some of our highlights from our Xerocon 2018 experience. First off, Sarah Kocianski sat down with some fantastic industry experts from across the world of SMB finance and accounting to get some great insights. You will hear from: Gary Turner - Co-founder and UK CEO, Xero Sian Kelly - MD, Inform Accounting Alexis Prenn - CEO, Receipt Bank Will Farnell - Founder, Farnell Clarke Christoph Rieche - CEO and Co-founder, iwoca Jonathan Bareham - Cofounder and Director, Raedan Caroline Plumb- CEO and founder, Fluidly As if that wasn't enough we also hosted an extra special edition of Fintech Insider: Live from the Xerocon exhibition hall. Sarah and David were joined by some leading voices in this space to talk about bank feeds and APIs; automating payments; access to finance and even an attempt at telling some accounting jokes. We were joined by: Keri Gohman, Chief Platform Business Officer at Xero Becca McClure, Director of Operations at BDO Megan Caywood, Chief Platform Officer at Starling Oliver Prill, CEO at Tide Stuart Gregory, Head of Business at Transferwise Pranav Sood, Director of International Expansion at GoCardless Anil Stocker, CEO at MarketInvoice Hannah Dawson, CEO at Futrli A usual a big thanks to all our guests and an even bigger thanks to Xero for hosting us; Xerocon 2018 lived up to the hype and we hope you enjoyed our highlights! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! Special Guests: Alexis Prenn, Anil Stocker, Becca McClure, Caroline Plumb, Christoph Rieche, Gary Turner, Hannah Dawson, Jonathan Bareham, Keri Gohman , Megan Caywood, Oliver Prill, Pranav Sood, Sian Kelly, Stuart Gregory, and Will Farnell.
Nov 23, 2018
Ep. 271. News: Ericas & 'Mericas
58:38
Our hosts Simon and Jason are joined by three great guests: Joost Lobbes, Product Manager at Rabo Bank, and Diana Paredes, CEO of Suade Labs. First up, CYBG cans Virgin Money deal with Anthony Jenkins startup. The new owner of Virgin Money has canned a long-term deal with a digital banking start-up launched by Anthony Jenkins, the former Barclays chief executive. Not entirely unexpected, since David Duffy, CYBG's chief executive, had hinted since securing a £1.6bn deal to buy the bank that it was likely to use its own technology platform. Confirmation that CYBG is ditching the 10x deal may deal a blow to Mr Jenkins, who has been in talks with investors for several months about a substantial new funding round for his venture. Virgin Money is understood to have committed tens of millions of pounds to creating a digital platform with 10x's support, and CYBG's decision to terminate the deal is likely to trigger a sizeable payment to 10x. Fintech startup Revolut is in talks to raise $500M from Softbank. Several sources have told City A.M. that the deal is set to close early next year, as Revolut tries to launch its banking app in the US, one of fintech’s most notoriously hard to crack markets. Comes less than seven months since Revolut closed its last funding round at $250m, which valued the London startup at $1.7bn as a so-called unicorn company. Not known if previous backers such as Index Ventures, Draper Esprit and DST Global will sign on to this round. Softbank said earlier this year that it was looking to deploy around $200m into fintech from its $100bn Vision Fund, and was reported by Sky News to have explored a similar investment in UK challenger bank Oaknorth. We spoke to Emily Nicolle, the author of this article for City AM to give us her thoughts on this story. Digital bank Starling to roost on the high street. Digital bank Starling is heading to the high street, announcing a tie-up that will enable its personal and business customers to withdraw and deposit cash over the counter at all 11,500 Post Office branches nationwide. Despite falling cash use across the UK, the app-only challenger bank said it was responding to customer needs. “Our customers still want to pay in cash and take money out,” said Julian Sawyer, head of banking services at Starling Bank. “The Post Office has more outlets than all the other banks combined, so it became a very obvious channel to link up with.” The digital bank’s move to the high street comes as larger banks shift customers online, closing hundreds of high street bank branches and free-to-use cash machines in the process. We caught up with Megan Caywood at Xerocon yesterday to tell us more about this announcement and what it means for their users. Simple attracts Amazon exec as new CEO. US neo bank Simple has named a former Amazon executive as its new CEO, in a rare example of talent returning from Big Tech to the banking industry We interviewed the Co-Founder of Simple Bank, Shamir Karkal in ep. 254. David Hijirida moved from Washington Mutual to help build Amazon’s online payments business in 2007 before acting as a director of AWS. Hijirida takes over from Dickson Chu who was working as the interim chief executive of the bank after founding CEO Josh Reich who quit in May. Fluidly raises £5M in Series A Funding. Fluidly is an applied AI business that combines machine learning and financial modelling to automate the forecasting and management of cashflow for SMEs. The £5m Series A funding round was led by New York-based fintech investor Nyca Partners. Existing investors Octopus Ventures, Anthemis and tech angels including Simon Murdoch and Charlie Songhurst also participated in the latest financing round. We caught up with Fluidly CEO Caroline Plumb at Xerocon yesterday, to find out more about what this money will be used for. Alibaba sets new Singles Day record with more than $30.8BN in sales in 24 hours. Alibaba smashed through its Singles Day sales record on Sunday. The gross merchandise value (GMV) hit over $30.8 billion in sales in the 24-hour shopping event. That topped the $25.3 billion record set in 2017. Singles Day got off to a strong start with sales hitting $1 billion in one minute and 25 seconds. BofA faces trademark suit over Erica chatbot. Bank of America has been sued by a man over the use of the name "Erica" for its in-app AI-powered virtual assistant chatbot. Rolled out to BofA's millions of customers over the summer, Erica helps users with a host of simple transactions such as money transfers and balance enquiries. Erik Underwood registered his own virtual assistant, called E.R.I.C.A (electronic repetitious informational clone application) in Georgia in October 2010. PFM app Fintonic to fund interest-free deferred payments at Amazon. Financial management app Fintonic is collaborating with Amazon to provide Spanish clients with the option to fund interest fee purchases at the e-commerce store. Under the agreement, Fintonic's 500,000 Spanish users will be able to defer payments ranging between €200 and €1,000 for up to four months. Marketed as taking 3 minutes and users are given a reusable gift card for Amazon.es that lasts up to 10 years max PayPal bans Tommy Robinson from its platform. PayPal has told the former English Defence League leader Tommy Robinson aka Stephen Yaxley-Lennon it will no longer process payments on his behalf. The online payments system said its services cannot be used to "promote hate, violence, or other forms of intolerance that is discriminatory". Online petitions calling for companies like PayPal to stop processing his payments have gained thousands of signatures. All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com ​ This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse. Special Guests: Caroline Plumb, Diana Paredes, Emily Nicolle, Joost Lobbes, and Megan Caywood.
Nov 19, 2018
Ep. 270. Insights: Wealth Roundtable
51:04
We’re going to talk about digital wealth management and the new models and products that are emerging in this space, and the evolution of some others. We speak to a great line up of experts to get the inside information: Adam Dodds, CEO of Freetrade Dr. Ella Rabener - CMO & Co-Founder of Scalable Capital Joe Parkin - Head of Wealth & Retail at Blackrock Kai Eggert - Chief Product Officer at Huddlestock We begin by discussing the much debated topic that is the democritization of investing. Is it ethical to let anyone invest their money? Our diverse panel had some interesting and varied answers! Next, we discuss the educational aspect within this ecosystem. Whose responsibility is it to educate? Should governments & non-profits make information more accessible? Is it the role of the digital wealth management product to offer educational support? Or should it be schools, the actual education establishment themsleves that should help people understand the value of investment? Moving on, we discuss retention. Do companies want daily interaction with the app? If so how is this done? And if not, how do you keep users interested. Many are disinterested in the idea of investing money, so how is that made more accessible? Is it the jargon at hand or the lack of understanding that often, this is a long term game? Finally, we talk business models and the future of this space. How hard is it to differentiate yourself currently in this industry? How are these models and products catering for these different demographics? And perhaps most interestingly.....what's next for the wealth management industry? All this and more on today's episode of Fintech insider. If you liked what you heard, please subscribe and leave us a review! Want to get involved in the conversation? Hit us up on @FinTechInsiders or podcasts@11fs.com This episode was written and produced by Petrit Berisha. Edited by Alex Woodhouse. Special Guests: Adam Dodds, Dr. Ella Rabener, Joe Parkin, and Kai Eggert.
Nov 16, 2018
Bonus: will.i.am and Atom...Boom Boom Pow!
12:22
Sadly David didn't get to interview will.i.am himself. But Leda Glyptis, 11:FS Chief of Staff managed to catch up with the investor (and singer) to talk about Atom Bank, AI, financial inclusion and the future of finance. This bonus episode was produced by Laura Watkins and Petrit Berisha. Edited by Michael Bailey. Special Guests: Leda Glyptis and will.i.am.
Nov 13, 2018
Ep. 269. News: Mi data, su data
1:02:37
Our hosts, David M. Brear, Simon Taylor and Jason Bates are joined by two great guests, Sigridur Sigurdardottir, CEO of Asto and Ali Paterson from Fintech Finance. First up, Lloyds is 'digitising'. Britain's biggest high street lender will this week announce plans to create 8,000 jobs as part of a £3bn transformation and technology investment programme. Lloyds Banking Group will announce on Tuesday that it is cutting around 6,000 existing roles but establishing approximately 8,000 new posts, leading to a net jobs creation figure of around 2,000. The 8,000 new roles‎ are understood to focus on areas of digital expansion including in the group transformation unit, reflecting the changes taking place across the banking industry. We've got some great comments from Katherine Griffiths from the Times about the story. Marcus by Goldman Sachs is opening a new account every 35 seconds. Marcus, the online savings account from Goldman Sachs, has racked up 100,000 customers since its launch in the UK just forty days ago. Discussed on the show before, they are providing long-suffering savers with a market-beating 1.50% interest rate. Royal Bank of Scotland to launch digital bank for SMEs. Royal Bank of Scotland has become the first of the UK’s big high street lenders to open a standalone digital account, with the launch of a new business-focused current account that will be run independently of its traditional brands. The new bank, called Mettle, is designed for small business customers, and will provide a current account alongside services such as invoicing and cash flow forecasting. We also have a great interview with Alison Rose, CEO of RBS CPB to learn more. HSBC warns customers of data breach. HSBC has locked some customers out their online accounts in response to a data breach that saw unauthorised users gain access to a host of financial and personal information. In a notice to customers, which has been filed with California's Attorney General's office, the bank says: "HSBC became aware of online accounts being accessed by unauthorized users between October 4, 2018 and October 14, 2018. Among the information which may have been accessed is full names, mailing addresses, phone numbers, email addresses, dates of birth, account numbers, account types, account balances, transaction history, payee account information, and statement history. Tech Nation helping fintech play with banks. This PAS provides a guide to fintechs on the terms and approach used by many financial institutions for collaboration and commercialisation of new fintech propositions. We speak to Greg Michel from Tech Nation to find out more. And finally, Anna launches debit card that miaows. Anna, a hybrid digital assistant for SMEs, that combines an app, card and business account, is rolling out the gimmick after consulting "animal psychologist" Ellena Hinson. With 90% of small business failures attributed to cash flow problems, Anna claims that a sharp miaow emanating from its app everytime a payment is made could make users think more carefully about their spending. Hinson goes so far as to suggest small biz owners look to cats for tips on managing their finances. All this and so much more on today's episode of Fintech Insider! ​ Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. ​ Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com ​ This week's episode was produced by Laura Watkins and Petrit Berisha. Edited by Alex Woodhouse. Special Guests: Ali Paterson and Sigridur Sigurdardottir.
Nov 12, 2018
Ep. 268. Interviews: Ben Davey, Barclays UK Ventures
24:51
Ben Davey is the CEO of Barclays UK Ventures, a former chancery barrister, he worked as CSO of Barclays Investment Bank and Group Head of Strategy of Barclays before taking on his current role. Simon and Ben talk about the challenges surrounding fintech startups and how banks are looking to creating strong lasting partnerships with them. They also talk about Ben's journey from the bar to the bank and whether he ever had to wear a wig and gown. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Michael Bailey Special Guest: Ben Davey.
Nov 09, 2018
Ep. 267. News: Initiative Q - witnessing the end of humanity
1:02:05
Our hosts, Simon Taylor and Leda Glyptis are joined by three great guests: Max Rofagha, CEO and Founder at Finimize, Husayn Kassai, CEO at Onfido and Lisa Jacobs, CSO at Funding Circle. First up, Banking services for the unbanked! Singapore-based Grab started as a taxi-booking app but is expanding into areas like parcel and food delivery and financial services. Grab's partnered with Mastercard to issue virtual and physical prepaid cards tailored to Southeast Asian consumers, with the aim of expanding use of Grab's digital wallet and helping its unbanked users transact online. The companies hope to leverage Grab's 110 million app users and Mastercard's network of 3 million merchant outlets. Customers can top up their cards using cash through agents, drivers and merchants on the GrabPay platform. Most banks will be made irrelevant by 2030-Gartner. Within 12 years time, 80% of “heritage financial firms” will either go out of business or be rendered irrelevant by new competition, changing customer behaviour and advancements in technology, according to forecasts by Gartner. They will be replaced by global digital platforms, fintech companies and other nontraditional players. U.S. state banking regulators sue government to stop “fintech charters”. A body of U.S. state banking regulators on Thursday sued the Office of the Comptroller of the Currency (OCC) over its plan, to issue bank charters to online lenders and payment companies. The body, the Conference of State Bank Supervisors (CSBS), said the so-called fintech charter was unconstitutional and puts consumers and taxpayers at risk. Follows a similar suit filed by the New York Department of Financial Services (NYDFS) last month. Initiative Q: Scam, pyramid scheme or next PayPal? No one seems to have any idea if it’s a scam or not. Only detailed has come from David Gerard, author of Attack of the 50ft Blockchain. “It’s not impossible they’ll get something up … but pure ideas are near-worthless. The hard part is always execution.” Trendy challenger bank Monzo is Britain’s latest unicorn startup. Monzo secured a £85 million funding round, giving it a valuation of £1 billion, investors include Stripe, Accel Ventures, and General Catalyst. Most notably, the company has also relied on equity crowdfunding in the past and reportedly plans to raise a further £20 million from ordinary retail investors later this year. And finally, a special 50p coin will mark Brexit. A commemorative 50p coin will be issued to mark the UK's departure from the European Union (EU) next year. The coin would be made available in spring 2019 but it’s not yet known exactly what the new Brexit coins will look like. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was produced by Laura Watkins and Petrit Berisha. Edited by Michael Bailey and written by Dhanum Nursigadoo. Special Guests: Husayn Kassai, Leda Glyptis, Lisa Jacobs, and Max Rofagha.
Nov 05, 2018
Ep. 266. Interviews: Show me the Money20/20 USA Marcus, N26, Tala and more
50:25
We've got some of the best content from Money20/20 USA for you this week. With six interviews from some of the biggest names in the industry: Omer Ismail, Head of Goldman Sachs US Consumer Business (Marcus) Jason Gardner, CEO of Marqueta Shivani Siroya, CEO of Tala John Hope Bryant, CEO of Operation Hope, Promise Homes and Bryant Group Ventures Nicolas Kopp, US CEO of N26 Rilla Delorier, Chief Strategy Officer of Umqua Bank We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Michael Bailey. Special Guests: Jason Gardner, John Hope Bryant, Nicolas Kopp, Omer Ismail, Rilla Delorier, and Shivani Siroya.
Nov 02, 2018
Ep. 265. News: Live from Money20/20 USA
53:19
Our hosts, Simon Taylor, Sam Maule and Sarah Kocianski are joined by great guests in three groups. Group one: Courtney Kelso Senior Vice President at American Express, Samant Nagpal Global Head of Amazon Business Payment Products at Amazon and Mark Heimbouch COO at Worldpay Group two: Shannon Johnson Group President of Financial Institutions at Cardlytics and Ken Lin Founder and CEO at Credit Karma. Group three: Ian Ormerod Head of New Digital Business at BBVA and Matt Loos Senior Product Manager for Global Wholesale Payments in Treasury Services at JPMorgan Chase. First up, we have group one to talk about the American Express and Amazon partnership for co-branded business cards. Amazon Business and American Express will announce the launch of the Amazon Business American Express Card, a tool designed to change the way businesses buy online on October 23. Card Members can choose between cash back or instantly qualify for an interest free payment term to help with working capital or cash flow. American Express and Amazon are thrilled to offer a solution that puts the power of big business into the hands of small business owners. Verifone and Worldpay Introduce EMV-Grade Contactless Solution at Jimmy John’s. Piloting a new EMV-grade contactless payment acceptance solution at Jimmy John’s (a fast food sandwich chain, a bit like Subway, for all our international listeners). By combining Worldpay’s ultra-fast and highly-secure processing services with Verifone’s Engage P400 device, Jimmy John’s will deliver more convenient, powerful and flexible payment options to its customers. Jimmy John’s are the guinea pig/ early adopter for this initiative - combining faster payments and with fast service and fast food. Next we have group two to talk about, Lenders share their underwriting secrets with Credit Karma. Ken broke this news story on the Avant Garde stage here at Money2020 right before our show. Credit Karma CEO Ken believes that within just a few years, computers will help optimize and execute these financial decisions for us. Will cyber risks derail consumer trust and hinder the rise of autonomous finance? Or will advanced data science enable the masses to benefit from the type of specialized financial advice and services previously only available to the super rich. Finn AI closes $11 Million Series A financing. Finn AI today announced it has completed a $11 Million Series A financing round. The new funding will be used to support the growth momentum underway at Finn AI across North America and Europe. The financing will allow Finn AI to enhance enterprise tooling and extend its core product to support additional banking and personal finance capabilities for existing customers including ATB Financial, Bank of Montreal, Banpro Grupo Promerica, Commonwealth Bank, and Fidor Bank. Finally, we have group three to talk about, JPM’s blockchain announcement. J.P. Morgan Interbank Information Networks expands to more than 75 banks. Sept 25th - announced the expansion of its Interbank Information Network (IINSM), the first live blockchain service offered by the firm. More than 75 banks have signed up to be part of IIN, the largest number of banks to join a live application of blockchain technology. IIN, launched as a pilot in 2017, minimizes friction in the global payments process, enabling payments to reach beneficiaries faster and with fewer steps. Using blockchain technology, IIN reduces the time correspondent banks currently spend responding to compliance and other data related inquiries that delay payments. BBVA launches Open Banking platform in the US. BBVA has officially launched its Banking-as-a-Service platform in the US, using APIs to let firms offer their customers financial products without having to take on fulling banking themselves. While PSD2 is driving open banking in Europe, BBVA is taking a proactive approach in the US. Operating its Open Platform in beta for six months, allowing third parties that pass security and compliance checks to access, through APIs, a range of the bank's services. And finally, A day in the (improbable) life of a banking exec. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written and produced by Laura Watkins. Edited by Michael Bailey. Special Guests: Courtney Kelso, Ian Ormerod, Ken Lin, Mark Heimbouch, Matt Loos, Samant Nagpal, and Shannon Johnson.
Oct 29, 2018
Ep. 264. Insights: F’in Debate live from Money20/20 USA
46:02
Today's insights show comes to you live from Money20/20 in Las Vegas at the Leadership Loft. Sarah Kocianski is moderating the debate between Team USA and Team ROW. Sam Maule's representing 11:FS in Team USA and Simon Taylor's doing the same on Team ROW. We debate which parts of the world are best at different parts of banking, with the aim of building a hybrid multi-national bank of the future: Building a bank. Regulation, who does it best? Data, where is it used best? Neobanks and user experience. It's an exciting debate which is sure to decide once and for all where's best to design the bank of the future. Team USA Captain: Sam Maule, 11:FS Ron Shevlin, Cornerstone Jill Castilla, Citizens Bank of Edmond Dan Kimerling, Deciens Capital Team ROW Captain: Simon Taylor, 11:FS Melissa Guzy, Arbor Ventures Derek White, BBVA Megan Caywood, Starling Bank This episode was written and produced by Laura Watkins. Edited by Michael Bailey. Special Guests: Daniel Kimerling, Derek White, Jill Castilla, Megan Caywood, Melissa Guzy, and Ron Shevlin.
Oct 26, 2018
Ep. 263. News: Digital all the way down
1:15:36
Our hosts, David M. Brear and Simon Taylor are joined by two great guests: James Hurley, Enterprise Editor, The Times and Kirsty Grant, Investment Director, Seedrs. First up, we've got an insight into 11:FS Foundry and our partnership with DNB. David sat down with Leda Glyptis, Foundry CEO and Rasmus Figenschou, Group EVP for New Business, and our strategic partner at DNB. Two-thirds of Amazon Prime members would try banking with the retailer, according to Bain study. Bain surveyed 6,000 U.S. consumers recently with a simple question: If Amazon launched a free online bank account that came with 2 percent cash back on all Amazon.com purchases, would you sign up to try it? 2/3s Amazon Prime customers would sign up, 43% of non-Prime Amazon customers would, and 37% of non-Amazon customers. Walmart and Paypal team up. PayPal users will be able to withdraw and deposit cash into their PayPal account at any Walmart store. In addition, PayPal Cash Mastercard customers can access their cash balance using Walmart service desks, ATMs, and cash registers. This is the first time PayPal users are able to transact in cash, but each cash transaction is priced at a flat, $3 service fee. The parties have not disclosed how that fee is divided between Walmart and PayPal. Walmart offers a variety of debit and credit card options, as well as services such as money transfers, remittances, check cashing, tax preparation, and billpay. Contactless payments overtake chip and pin. Contactless payments have become more popular than chip-and-pin card transactions for the first time in the UK, according to Worldpay. Contactless overtook in June, when 51% of in-store card transactions were contactless, rising to 52% in July. Analysis of the company's data showed that use of the newer payment method jumped by 30% between June 2017 and June 2018. Nationwide’s Open Banking for Good challenge. Nationwide Building Society is injecting £3 million in funding to encourage fintech startups and academics to develop Open Banking apps that can help to improve the lives of the one in four UK households who are financially squeezed – equivalent to 12.7 million people. Government-sponsored Open Banking for Good challenge, pairs established fintechs and start-ups with debt and money charities in a bid to develop apps that help drive financial inclusion. FCA Opens the 5th sandbox cohort and Green Fintech Challenge. On Monday the FCA opened again for applications as part of cohort 5 for the regulatory sandbox. Also, this week is Green Great Britain Week and on Friday they are holding an event to launch The Innovate FinTech Challenge, to coincide with the new sandbox. We also have a great interview with Anna Wallace, Head of the Innovate Department at the FCA to learn more. RBS vs Marcus. RBS has launched a savings account paying 1.5 per cent interest, one of the highest rates currently available. It comes weeks after Goldman Sachs shook up the market by announcing its first savings account in the UK, also paying 1.5 per cent. However, the rate only applies to to the first £10,000, which is some way short of Goldman's account which pays 1.5 per cent up to £250,000. From saving to spending. Tandem’s 2nd credit card, the “Journey Card” - targets people in the U.K. who have yet to build up a credit history at all. Credit cards are already one of the most effective ways of improving your credit score. Like Tandem’s other card, Journey Card has low FX fees, but unlike the original card it has no cashback and a higher APR. Both cards offer integrations into Tandem’s banking app, which in turn acts as a PFM and allows you to aggregate your non-Tandem banking data. Inspiring the tech leaders of the future. International Financial Corporation (“IFC”), a member of the World Bank Group, and Ant Financial jointly announced the 10x1000 Tech for Inclusion programme, a comprehensive programme to provide training to 10,000 tech experts in emerging markets from both public and private sectors over the next 10 years. The programme aims to build an interactive and open platform to increase support for tech leaders and skilled individuals who are working to alleviate poverty and make basic financial services more broadly accessible in Indonesia, which will be the first stop of the programme within emerging markets. Britain’s lacklustre fight against money laundering. No one knows how much dirty money is rinsed through London, but Britain’s National Crime Agency (NCA) reckons British banks and their subsidiaries (including those in overseas territories) launder “many hundreds of billions of pounds” each year. British companies and partnerships were prominent among the getaway vehicles used in some of the biggest money-laundering schemes of recent years, including the “Russian laundromat”, in which at least $20bn was siphoned out of Russia in 2010-14, and an even bigger washing exercise through Danske Bank’s Estonian branch. And finally, and following on from the dirty money story, dirty cake money. Patisserie Valerie’s chairman has swooped in with a rescue loan package after a black hole in the company’s accounts led to its finance chief being arrested on suspicion of fraud. Patisserie Holdings said on Wednesday that it has been notified of “significant, and potentially fraudulent, accounting irregularities and therefore a potential material mis-statement of the company’s accounts”. It relates to £1.14 million owed to HMRC. The group’s finance director Chris Marsh, who was suspended from his role earlier this week, has been arrested on suspicion of fraud, but was later released. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written and produced by Laura Watkins. Edited by Michael Bailey. Special Guests: Anna Wallace, James Hurley, Kirsty Grant, Leda Glyptis, and Rasmus Figenschou.
Oct 22, 2018
Ep. 262. Insights: Live from BBVA Open Summit!
33:09
Today's insights show takes a closer look at how to move faster at scale and operating in agile creation models. We also take a look at what happens to data when it enters a platform, understanding how data and platforms interact with businesses and consumers, as well as the dynamics of marketplaces and platforms. We speak to the best experts to find out more: Derek White, Global Head of Customer Solutions at BBVA Ian Ormerod, Head of New Digital Business at BBVA Juho Makkonen, Co-Founder and CEO of Sharetribe This episode was produced by Laura Watkins and Petrit Berisha. Edited by Michael Bailey. Special Guests: Derek White, Ian Ormerod, and Juho Makkonen.
Oct 19, 2018
Ep. 261. News: Reinventing retail
1:05:13
Our hosts, Simon Taylor and Ross Gallagher are joined by two great guests: Bill Gajda, Head of Global Strategic Partnerships at Visa and Dr Sian Lewin, The Reg Doctor. First up, Gambling Blockers aren’t just a gimmick. Monzo and Starling’s gambling blockers have gained praise in the BBC for helping addicts kick the habit. More than 25,000 customers have signed up to Monzo’s block since it went live in June. "Not all of those were problem gamblers [but] about 8,000 people did have a history of gambling," says Mr Blomfield. We have a great interview with Simon Vans-Colina, Engineer at Monzo to hear more. ‘Starling is now the Amazon of banking. Come get an account’. Telegraph article gives an overview of Starling and Anne Boden’s achievements, and clearly followed her about for the period of time where she was pitching to billionaires for funding. Somehow this leads onto a discussion of their marketplace APIs and how this makes them akin to Amazon in the banking world. This is a VERY flashy headline, but is there substance to it? Funding Circle’s shares plummet as they float. Share prices fell by a quarter on their first full day of trading. The flotation valued the company at £1.5bn but by the end of Wednesday its market valued had fallen to £1.25bn. The collapse wiped millions from the paper fortunes of the company’s three founders, who owned 17% of the firm. Klarna raises $20M from H&M, will build financing and payment services for the fashion retailer. H&M invests $20M in Klarna to build an “omni-channel” payments service across both physical and online store fronts. Klarna says the deal will cover “frictionless” in-store, mobile and online payments across the company’s whole footprint, a better delivery and return process, and more flexible payment options, including “try before you buy” pay later services, to be delivered through H&M’s app and its Club loyalty program. We have an illuminating interview with Aoife Houlihan, VP Communications and Public Policy at Klaran to learn more. I spent 53 minutes in Amazon Go and saw the future of retail. There are no cashiers, cash registers, or even self-service checkout stands. You simply walk in, grab what you need, and go. Amazon bills your credit card as you pass through the turnstile on your way out. Moments later, an app in your phone provides a receipt detailing what you've bought, what you paid, and even how long you spent inside. Ireland vs Google on data breaches. At least two U.S. states and two European Union member states are investigating a breach at Alphabet Inc’s Google that may have exposed private profile data of at least 500,000 users to hundreds of external developers. The investigations follow Google’s announcement on Monday that it would shut down the consumer version of its social network Google+ and tighten its data-sharing policies after a “bug” potentially exposed user data that included names, email addresses, occupations, genders and ages. £9bn pulled from UK company funds since Brexit vote. According to figures from the Investment Association, retail investors have pulled large sums from UK equity funds on a monthly basis since the vote in June 2016. Figures for August 2018 also show the first net loss of investment, on aggregate, across all funds available for sale in the UK since the referendum, including those invested overseas. Investors pulled £217m from UK authorised funds over the month. Got £20 a month to spare? Santander has a robo-advisor just for you. The bank's Digital Investment Adviser (DIA) guides people through straightforward questions about their current financial position, what they want to achieve and assess the level of risk they are prepared to take with their money. Customers can choose to select specific long-term investment goals, such as paying for a child’s wedding or a property. Sila - the new venture from the creator of Simple Bank. Shamir Karkal, Co-founder of Simple, is the CEO of newly created Sila, whose mission is to “empower developers by providing open-source infrastructure for the fintech companies of tomorrow” What they are: an API platform and suite of developer tools supported by a new regulatory-compliant, fiat-backed tokenized means of exchange — the Sila Token — that allows developers to rapidly build fintech applications and bring them to market. And finally, In top hat and tails, Spanish debt agents prosper. “El Cobrador del Frac”, the name of a company which specializes in sending men dressed like extras from a 1930s Fred Astaire movie to humiliate debtors into paying up. Its business is booming. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written and produced by Laura Watkins. Edited by Michael Bailey. Special Guests: Aoife Houlihan, Bill Gajda, Sian Lewin, and Simon Vans-Colina.
Oct 15, 2018
Ep. 260. Insights: Product Design in fintech and banking
46:42
Today's insights show takes a closer look at what it means to create good digital products, how to give products room to breathe before they're abandoned and how to make, test and iterate. We speak to the perfect experts to find out: Louise Smith, Head of Design for the Personal and Business Bank, RBS/NatWest Hugo Cornejo, Head of Design at Monzo Rob Brown, Global Head of Marketing, Design and Responsible Business at BBVA Domenico De Fano, Product Owner at Revolut This episode was written and produced by Laura Watkins. Edited by Michael Bailey. Special Guests: Domenico De Fano, Hugo Cornejo, Louise Smith, and Rob Brown.
Oct 12, 2018
Ep. 259. News: We are the news
1:12:50
Our hosts, Simon Taylor and Ross Gallagher are joined by three great guests: Nina Mohanty, Business Development at Bud, Lianna Brinded, Head of Yahoo Finance UK and Lesley-Ann Vaughan, Co-Creator of M-Pesa and 11:FS Product and African Markets Expert. First up, RBS prepares to launch standalone digital bank. RBS announces plans to launch “Bó” a new digital bank to try and compete with Monzo et al. Launching next year, it will only be available on mobile and RBS want to migrate 1M NatWest customers over to it. It is understood that the project will be run as an independent operation with separate premises and a dedicated team, mirroring the startup culture of disruptive FinTech players. Online glitches disrupt payday. Last Friday, (the last Friday of the month and payday for a lot of people in the UK) and many people were locked out of multiple banks’ online banking portals and mobile apps crashed In some cases money actually disappeared from their accounts. Banks affected included Barclays, HSBC and of course TSB, just one week on from similar issues that impacted RBS, NatWest, Ulster and Barclays. We also have a Tweet of the Week this week from Monzo Founder Tom Blomfield. Then we look at lack of choice in bank switching. A CMA study in 2016 concluded that most people haven’t switched banks in more than a decade. Mid-sized banks are planning to launch a lobbying campaign highlighting the role regulation plays in their competitive landscape. TSB and Metro Bank will argue that regulators ought to give them a break from highly prescriptive, burdensome rules because they make it impossible for smaller banks to differentiate themselves from larger rivals. Danske Bank chief steps down. In a call back to last week’s show and the ING money-laundering fine, the boss of Denmark’s biggest bank has resigned after admitting that the vast majority of €200bn (£178bn) flowing through its Estonian branch was money-laundered cash flowing illegally out of Russia, the UK and the British Virgin Islands. The bank said an independent investigation had found “a series of major deficiencies” in its controls to prevent money laundering. BBVA’s Francisco González retires after 18 years. Francisco González, the digital pioneer who has led BBVA for the last 18 years, will step down in December and hand over to Carlos Torres Vila, the former CEO. Mr González, 73, is one of Europe’s longest-serving bank leaders and has won global plaudits for making financial technology a central part of BBVA’s strategy long before most executives awoke to its potential. Facebook could be fined up to $1.63 billion for a massive breach which may have violated EU privacy laws. Facebook may be fined as much as $1.63 billion by a European Union privacy watchdog for a data breach announced Friday that compromised the personal information of up to 50 million users. The hack may have violated the EU's new privacy law, the General Data Protection Regulation, which would result in a hefty fine if EU citizens were affected. Under the law, companies that don't sufficiently protect user data face maximum fines of 20 million euros ($23 million) or 4% of the company's global annual revenue from the prior year, depending on which sum is larger. We got a cutaway interview with Ryan Garner, host of our digital identity and GDPR insights show podcasts, who has some very strong thoughts on how Facebook have behaved. We also speak to the public about their thought on Facebook and whether they deleted their data or not. The rising cost of Brexit. European banks are considering whether to begin closing out their trillions of pounds’ worth of derivatives positions in London in the coming months as the UK struggles to finalise an agreement on leaving the EU. The Bank of England estimates that around £38tn of deals are affected by Brexit, including 90 per cent of euro-denominated interest rate swaps. UBS expects London to lose 25% of a €1 trillion-a-day business due to Brexit. UBS: LCH, the London clearing house owned by the London Stock Exchange, is likely to lose at least 25% of its euro clearing volumes as a result of Brexit. LCH processes the bulk of all euro clearing in the UK, which is a €1 trillion-a-day business. Even if Britain avoids a "hard" Brexit, UBS expects volumes to shift to the continent as regulators order firms to do so to guard against the potential risk. We catch up with Oscar Williams Grut, Senior Reporter at Business Insider who wrote the story. Money Saving Expert advises on packaged bank accounts. If you've got or had a packaged bank account - where you pay a monthly fee for extras incl travel, mobile or breakdown cover - you may be owed £1,000s. Many get these accounts for cheap insurance. Yet they've also been mis-sold on a mass scale. Customers have to pay a monthly fee for the added extra, which can be anything between £9.95 (TSB Silver) to £19 (NatWest Reward Platinum) to name a few examples, but sometimes the rates are better when you buy the insurance separately. LinkedIn names its top 25 UK startups, including 11:FS at #19! LinkedIn have published their list of the top startups to work for in the UK LinkedIn’s criteria: To be eligible, companies must be independent and privately held, have 50 or more employees, be 7 years old or younger. Fintech is overwhelmingly represented in the list with 9/25 startups. Monzo is #1, Revolut at #3, ClearBank at #4, GoCardless at #13, Starling at #18 and #Tandem at 23. Also shoutout to Babylon Health, who were on last Friday’s health tech insights show. Data is the new cash? Shiru Cafe in Providence, R.I., located near Brown University, students pay with their personal data and uni ID, not in cash. To get the free coffee, university students must give away their names, phone numbers, email addresses and majors, dates of birth and professional interests, entering all of the information in an online form. In exchange students open themselves up to receiving information from corporate sponsors who pay the cafe to reach its clientele through logos, apps, digital advertisements on screens in stores and on mobile devices, signs, surveys and even baristas. And finally...Burger King's AI-written ads are beautiful disasters. Burger King is releasing a series of ads that were apparently written by a deep-learning algorithm. One of the ads declares, "Gender reveal bad. Tender reveal young. It is a boy bird with crispy chicken tenders from Burger Thing." All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written and produced by Laura Watkins. Edited by Michael Bailey. Special Guests: Lesley-Ann Vaughan, Lianna Brinded, Nina Mohanty, Oscar Williams-Grut, and Ryan Garner.
Oct 08, 2018
Ep. 258. Insights: Healthtech
50:02
Today's insights show takes a closer look at what's going on in the Healthtech space. We take a look at: how people engage with their health, companies looking towards preventative measures, whether healthcare should be more patient-centric, crossovers with insurtech/fintech/healthtech and much more. We're joined by some fantastic guests: Amit Patel, Director of New Ventures at Bupa Nick Tate, VP Global Digital Innovation at GSK Matt Lenzi, Director at Hanno Paul Bate, Director of NHS services at Babylon Health This episode was written and produced by Laura Watkins and edited by Michael Bailey. Special Guests: Amit Patel, Matt Lenzi, Nick Tate, and Paul Bate.
Oct 05, 2018
Ep. 257. News. My love affair with Marcus
1:18:28
Our host, Sarah Kocianski is joined by four great guests: Leda Glyptis, Chief of Staff at 11:FS, Joy Macknight, Deputy Editor at the Banker, Helene Panzarino, MD at Rainmaking Colab and Angelique Schouten, Global Board Member at Ohpen to talk about all the latest news in fintech. Including: First up, ING’s money laundering fine. Dutch bank ING admitted criminals had been able to launder money through its accounts and agreed to pay €775 million ($900 million) to settle the case. Dutch financial crime prosecutors said ING had violated laws on preventing money laundering and financing terrorism "structurally and for years" by not properly vetting the beneficial owners of client accounts and by not noticing unusual transactions through them. Half a billion stolen from UK banking customers in H1 2018. Industry group UK Finance said £145m of that was due to authorised push payment (APP) scams, in which people are conned into sending money to another account. But £358m was lost to unauthorised fraud, which includes transactions made without account holders' knowledge. Funding Circle’s IPO. Funding Circle has set a price range for its initial public offering (IPO) of 440 pence to 460 pence per share. The flotation will value the firm up to around £1.5 billion. The peer-to-peer lender said it intends to raise £300 million from the IPO. We have a brief comment from Funding Options Managing Director, Ryan Edwards-Pritchard to find out more. Funding Options’ funding. ING Ventures, the fintech venture capital arm of the Netherlands-based global bank, has taken a £5m minority equity stake in Funding Options. This follows the recent announcement that they're partnering with ING in the Netherlands to help Dutch businesses find the right finance for their situation. Monzo’s Million Customers. Tom Blomfield, said the "milestone shows that there’s real, mainstream appetite for a bank that’s doing things differently". Monzo now accounts for 15% of all new current account openings in the UK. Monzo customers now spend £12,000 on their cards every minute, the firm said, with £4bn in payments made so far. Monzo's "unicorn" valuation, of more than $1bn (£770m), is expected to be confirmed when it closes its latest round of fundraising, more than four times higher than its valuation less than a year ago. We have a great comment from Richard Cook, Monzo's Online Community Manager to get a bit of insight into how they reached their milestone. Cleo picks up $10M in series A fundraise. Cleo, the London-based “digital assistant” that wants to replace your banking apps. “Broke into” the US 6 months ago, and now has 350k US users, and 600k in the UK. Adding 30k new users per week. Big London VCs are already invested, including funders of Skype, Wonga and Transferwise and its latest investor is Balderton Capital. Open Banking, the US is behind the times. In the United States currently, there’s no legal requirement stipulating a financial institution must make a consumer’s financial data available to a third party in the event that a consumer provides affirmative consent. Goldman Sachs wants your piggy bank. Goldman Sachs’s US savings bank, Marcus comes to the UK, US savings bank, which was set up two years ago, has been a big success, attracting $20bn (£15bn) of savings. The company offers savers an easy-access online savings account that pays a competitive rate of interest on balances from £1 to £250,000. Revolut’s Luxembourg licence. Revolut plan to apply for an e-money licence in Luxembourg despite claiming they have no plans to leave London, but to hedge their bets against any impact of Brexit. They have also applied for a banking licence in Lithuania, partly to avoid Brexit disruption. HSBC tells Welsh singer to send letter in English. Singer Geraint Lovgreen has complained to the Welsh Language Commissioner after HSBC told him they could not respond to his letter because it was written in Welsh. The bank said they could not reply to him because it was written "in a foreign language" and he was asked to "resend your message in English". HSBC, which describes itself as "the world's local bank", insisted it worked hard to provide Welsh language services for its customers and it also worked "closely" with the Welsh Language Commissioner. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written and produced by Laura Watkins and edited by Holly Blaxill. Special Guests: Angelique Schouten, Helene Panzarino , Joy Macknight, Leda Glyptis, Richard Cook, and Ryan Edwards-Pritchard.
Oct 01, 2018
Ep. 256. Insights: PensionBee takeover
44:45
Simon and Sam are with Romi Savova, CEO of PensionBee, Jasper Martens, CMO of PensionBee and Jonathan Lister Parsons, CTO of PensionBee. We're bringing you an insight into the pensions landscape, how regions outside of London are affecting pensions, the impact of open banking and gender imbalances in saving, as well as how financial education can increase savings. We also talk to PensionBee about their 'battle' with the incumbents of the pension industry as well as how pensions can evolve in the future. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Michael Bailey Special Guests: Jasper Martens, Jonathan Lister Parsons, and Romi Savova.
Sep 27, 2018
Ep. 255. News: Really great at charts
1:13:35
Our hosts, David M. Brear, Sam Maule and Simon Taylor are joined by two great guests: Ahmed Zaidi CTO at Catalyst AI and Kathryn Harris Innovation Lead at Lloyds Banking Group, to talk about all the latest news in fintech. Including: Starling closes their community. Citing several factors for the move, such as lack of use by most customers, the forum being a distraction for the company from core focus and a vocal minority misunderstanding its purpose. Starling’s post also made reference to banking being a highly regulated environment and forum interaction being restricted by that due to ‘tipping off’ rules. Starling says they remain committed to open conversation with customers and the wider fintech community through other channels such as social media, blog and monthly newsletter. We have a couple of great interviews with Sophie Guibaud, Managing Director for Europe at Fidor and Richard Cook, Online Community Manager from Monzo to get an insight into what communities have provided there. Digitised sexism. It turns out that women entrepreneurs who seek to finance their ventures using bank financing are increasingly forced to find solutions elsewhere. And compared to men, women entrepreneurs are pushed into desperate and extreme types of financing. State of concern. New York state’s top banking regulator on Friday sued the federal government to void its decision to award national bank charters to online lenders and payment companies. Maria Vullo, superintendent of New York’s Department of Financial Services, called the decision by the OCC to let financial technology companies, or fintech firms, obtain charters “lawless, ill-conceived, and destabilizing of financial markets.” The fintech hub to watch. Alipay and China UMS to set up EU hub in Luxembourg. At the end of a week-long mission led by Minister of Finance Pierre Gramegna to Beijing, Hangzhou and Shanghai, China’s Ant Financial confirmed the decision of its payment arm – Alipay - to set up its EU hub in Luxembourg. The announcement comes after China UMS, another major Chinese Fintech company, also announced its choice of Luxembourg. During the visit, several cooperation agreements have been signed. Arizona hits London on a mission to woo UK fintechs. Doug Ducey, the Governor of Arizona, hopes Britain’s best Fintechs can be persuaded to look beyond Silicon Valley when expanding into the US for the first time. Arizona is pitching to British fintechs in the UK this week, offering regulation-free access to the US market and promises of help with office space and talent. South African fintech JUMO to expand in Asia with Goldman Sachs backing. South Africa-based financial technology firm JUMO plans to expand in high-growth Asian markets after securing the backing of Goldman Sachs. Since 2014, JUMO, which provides credit and savings products to customers and SMBs through mobile, has mainly focused on Africa where the adoption of mobile money has transformed the banking landscape. We have a great interview with 11:FS' own Lesley-Ann Vaughan to get some deeper insight. Abu Dhabi opens digital sandbox. Abu Dhabi Global Markets (ADGM), the emirate's international financial centre, has further underlined its fintech ambitions with the launch of a digital sandbox. The sandbox is designed to offer banks, fintechs and regulators an open digital marketplace in which to collaborate on the creation, testing and adoption of new products. Mary Meeker, the legendary internet analyst is leaving Kleiner. Meeker’s by far the most senior woman in VC. The departure is rooted in different visions for the types of deals they would like to do. But like so many disputes in recent years at Kleiner Perkins, according to those familiar with the situation, there was also persistent friction between the two sides in ways that had little to do with the firm’s core business — over mundane things such as whether to host a holiday party in San Francisco or closer to Sand Hill Road in Silicon Valley. And finally, the 'first' pub in the UK has gone cashless...and it's near Ipswich. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written and produced by Dhanum Nursigadoo, produced by Laura Watkins and edited by Holly Blaxill. Special Guests: Ahmed Zaidi, Kathryn Harris, Richard Cook, and Sophie Guibaud.
Sep 24, 2018
Ep. 254. Interviews: Shamir Karkal, Co-Founder of Simple Bank
35:16
Shamir Karkal is Co-Founder of Simple Bank, he was the CFO during his time there and is now the CEO and Co-Founder of Sila. Sarah and Shamir talk about the genesis of Simple Bank and how it developed into a unique banking proposition that delivers a minimum loveable product. They also talk about the journey that Simple had to navigate in order to achieve its success and how frustration with an issue no-one else was paying attention to led to a successful business. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Michael Bailey. Special Guest: Shamir Karkal.
Sep 21, 2018
Ep. 253. News: Bucking the trend of Brexit
1:11:15
Our hosts, Sarah Kocianski and David M. Brear sit down with three great guests: Dr. Louise Beaumont, Independent, working with players across the industry to ensure disruption, Daniel Hegarty, CEO of Habito, and Adam Dodds, CEO of Freetrade to talk all about the latest news in fintech. Including: British airways breach and banks’ reactions. The airline said personal and financial details of customers making or changing bookings on two specific dates had been compromised. About 380,000 transactions were affected, but the stolen data did not include travel or passport details. BA said all customers affected by the breach had been contacted on Thursday night. The breach only affects people who bought tickets during the timeframe provided by BA, and not on other occasions. Wells Fargo get investigated by US Dept of Justice. The Justice Department is investigating possible fraud committed at the company’s wholesale banking unit. Quoting unnamed “people familiar with the matter,” the probe follows “revelations that employees improperly altered customer information” – including adding information such as Social Security numbers to documents without those people’s consent. UK fintech valuations flying high. Fintech and finance seemingly unaffected by Brexit as funding and valuations continue to rise, according to the FC. Funding Circle, the peer-to-peer lender, unveiled plans to raise £300m in an initial public offering in October that is expected to value it at more than £1.5bn. British bank OakNorth valued at £1.8 billion in £76m funding round. TransferWise reports a profit for the second year in a row as revenue doubles. Fintech start-up TransferWise reports second year of profit, and with an annual post-tax net profit of £6.2 million for the fiscal year ending March 2018. The firm says that £3 billion worth of transactions is moved around each month by its more than 4 million users. It plans to roll out its traveler-friendly borderless account product to U.S. users later this year. UK's Tech Nation picks 20 fintech programme members. Tech Nation has picked 20 early-stage startups to join its new fintech programme, promising to give them intensive backing to help grow their businesses and the country's financial technology ecosystem. The new programme will see participants get the chance to work with and learn from some of the UK's top fintech entrepreneurs. The 20 firms picked to join the first cohort work in areas such as payments, financial inclusion, regtech, AI, SME financing, Open Banking, and cryptocurrencies. Habito’s life insurance. Underwritten by AIG life, the service aims to offer cover in as few as nine questions, and without the need for any medical data, by using information already given to the provider during the mortgage application process. Daniel Hegarty is on hand to give us more info. The biggest winners in the South-east Asian e-payment market. e-payment players such as ride sharing apps Grab and Go-Jek will be the biggest winners in the South-east Asian e-payment market, going by a latest Morgan Stanley report. Banks will lose between US$13.1 billion and US$15.5 billion in value to non-bank operators by 2022, Telcos will also benefit, taking around US$2 billion to US$2.9 billion according to the report. Fintech changing Africa’s GDP. The contribution of fintech to Sub Saharan Africa’s economic output will increase by at least $40 billion to $150 billion by 2022, according to Financial Sector Deepening Africa, which is a development-finance organisation funded by the UK. Sub Saharan Africa’s gross domestic product is about $1.6 trillion, according to IMF. Most of that money is coming out of mobile-phone companies. Agatha Answers, an AI search & answer engine. Forethought’s Agatha Answers which is an AI engine designed to help customer service staff more efficiently and accurately answer customer questions. It’s an AI search & answer engine that indexes knowledge within an organization and pro-actively delivers it to employees in context. It provides answers but leaves the human agent to go with what answer they think best fits the question and situation. And finally, we take a look at what happened when John McAfee told his Twitter followers to harass the SEC. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com For any startups that are looking for Seed and Series A funding and think Nationwide would be a good strategic investor, you can get in touch with them via @NBSVentures on Twitter or email hello@nbsventures.co.uk This week's episode was written and produced by Laura Watkins. Edited by Michael Bailey. Special Guests: Adam Dodds, Daniel Hegarty, and Dr. Louise Beaumont.
Sep 17, 2018
Ep. 252. Insights: Islamic Fintech
33:53
Today's insights show takes a closer look at what's going on in the Islamic finance space. We take a look at what Islamic Fintech actually is, its global scale, what makes it different from other areas of fintech, how it fits in with the push towards ethical fintech, and much more. We speak to the best experts to answer all these questions: Abdul Haseeb Basit - Co-founder and Principal, Elipses Harris Irfan - Partner at Gateway and Chair of the UK Islamic FinTech Panel Stella Cox - Managing Director, DDCAP Group and Chair of TheCityUK Islamic Finance Markets Advisory Group’ Irfan Khan - Founder and CEO of Yielders This episode was written and produced by Laura Watkins and edited by Michael Bailey. Special Guests: Abdul Haseeb Basit, Harris Irfan, Irfan Khan, and Stella Cox.
Sep 14, 2018
Ep. 251. News: “I haven’t had a debit card for over 2 months”
55:38
Our hosts, Sarah Kocianski and Ross Gallagher sit down with two great guests: Lois Ollerenshaw, Ventures Principal at NBS Ventures and Valentina Kristensen Director of Growth and Communications at Oaknorth to talk all about the latest news in fintech. Including: Standard Chartered’s new CEO and virtual banking licence, David has a great interview with Samir Subberwal, Head of Retail Banking at Standard Chartered to get the inside scoop on the story. Standard Chartered Bank in Hong Kong has set up an entity for its virtual bank and submitted its application for a virtual banking licence to the Hong Kong Monetary Authority. HSBC’s new digital bank. HSBC’s close to launching a new standalone digital bank known as ‘Project Iceberg’ which is expected to focus on small business customers - possible beta launch this year. A banking industry source said: “All the big banks are recruiting hundreds of people to build ‘attacker’ brands within their own organisations.” TSB’s boss to step down after yet another outage. TSBs string of IT failures has ended with TSB chief Paul Pester stepping down after 7 years in charge. Chairman Richard Meddings will take on the role of executive chairman until a new chief executive is appointed. We asked the good people of Aldgate if they had heard of the TSB issues, or any bank outages and if so would that stop them banking with them? Post Brexit boost to African markets. As the UK leaves the European Union, the City of London will play an even greater role in financing the fastest-growing economies across Africa - according to PM Theresa May. UK-Nigeria trade was worth £4.2 billion last year - many UK companies e.g. British Airways, Unilever, GSK, Shell, SCB have successful operations in Nigeria. We have a fantastic interview with Anna Wallace from the FCA, who was with the PM in Africa last week and gave us the inside story on the FCA's plans for fintech in Africa. Yolt partnerships with Homelyfe and PensionBee. Pensionbee customers can now see their live pension balance within Yolt. Clare Reilly, Head of Corporate Development, PensionBee said: “The Yolt-PensionBee integration is a game-changer for UK pension savers, who have sadly been left languishing in the 20th century for far too long.” We have another great interview, this time with Lucy Woolfenden, Marketing Director at Yolt to tell us more about it. Australia's Big Four roll out real-time payments with Osko. Australia's New Payments Platform is expecting a surge in transactions as the country's Big Four banks roll out Osko, an overlay service which enables account-to-account real-time payments via e-mail and mobile phone numbers. With the Big Four now ready to go live, Osko will be available within the online banking channel of more than 60 financial institutions, reaching over 42 million consumer and business accounts. And finally, 'Bingeable,' 'biohacking' and 'fintech' are now officially words. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com For any startups that are looking for Seed and Series A funding and think Nationwide would be a good strategic investor, you can get in touch with them via @NBSVentures on Twitter or email hello@nbsventures.co.uk This week's episode was written by Laura Watkins and Dhanum Nursigadoo, produced by Laura Watkins and edited by Michael Bailey. Special Guests: Anna Wallace, Lois Ollerenshaw, Lucy Woolfenden, Samir Subberwal, and Valentina Kristensen.
Sep 10, 2018
Ep. 250. Insights: Luxembourg (the biggest fintech hub you've never heard of)
36:55
Today's insights show takes a closer look at what's going on in the fintech space in Luxembourg. How can a fintech hub be such a big deal if no one’s ever heard of it? Where is Luxembourg anyway, isn’t it that tiny country sandwiched between France, Belgium and Germany? We speak to the best experts to answer all these questions: Pierre Gramegna - Luxembourg Finance Minister Nicolas Mackel, CEO, Luxembourg for Finance Nasir Zubairi - CEO of LHoFT Denise Voss - Chairman of ALFI, the Association of the Luxembourg Fund Industry. Mike Kane, CEO of Hydrogen Andy Bryant, COO of Bitflyer Europe Elena Poughia, MD of Dataconomy We take a deep dive on the fintech sector at Luxembourg, what the country's doing to create a thriving environment for fintechs, and how the country is building a fintech hub set to rival London, Berlin, and every other European fintech hub. This episode was written and produced by Laura Watkins and edited by Michael Bailey. Special Guests: Andy Bryant, Denise Voss, Elena Poughia, Mike Kane, Nasir Zubairi, Nicolas Mackel, and Pierre Gramegna.
Sep 07, 2018
Ep. 249. News: Hook them with a great service
1:01:10
Our hosts, Sarah Kocianski and Simon Taylor sit down with two great guests: Alexa Fernandez, Open Innovation and Ecosystem Builder at BBVA, and Ryan Edwards-Pritchard, Managing Director at Funding Options to talk about the all the latest news in fintech. Including: Starling’s secret project, Royal Bank of Scotland has enlisted the online-only challenger Starling to assist in its secret project to build a standalone digital bank. Starling has signed “a contract to provide payment services to support new initiatives at RBS/NatWest”. The digital bank reported that its number of personal current accounts has risen to 210K from 43K last November with a average deposit of £900. Are challengers the future of banking - will enough people switch? The new wave of digital-only challengers is threatening to change the high street bank’s position as a fixture of the British financial experience. Monzo expects to have opened 1.5 million current accounts by the end of the year. Currently on 925,465, Starling on 210,000. Goldman Sachs’ Marcus come to the UK. Goldman Sachs has started rolling out its retail bank, Marcus, in the UK, starting with a savings account offered to its 6,000 staff in Britain. Marcus - named after the bank's founder Marcus Goldman - has already amassed more than $20bn in deposits and lent $3bn to customers in the US. In an internal memo, Goldman's Europe boss Richard Gnodde said a nationwide roll-out would follow "in the coming weeks". Warren Buffet invests in Paytm. Berkshire Hathaway, Warren Buffett’s company, made moves to buy a 4% stake of Paytm’s parent company, One97 Communications. The talks have been ongoing since February. As part of the deal Berkshire Hathaway will pay between $300-350M to Paytm which would give it a valuation of over $10BN. Google Tez becomes Google Pay. Last September, Google launched Tez, an app for instant money transfers in India. Now the company announced it’s rebranding the app to Google Pay. It’s global payments services with what it’s built for India. Loan consolidation app Tally raises money to launch robo-advisor. Tally, a 3 year old service that aims to help users better manage their credit card debt, is launching a robo advisor. Tally, which requires users to have a minimum score of 660 analyzes their financial profile to determine the fastest and smartest way to pay down debt. It then offers users a new line of credit at a lower interest rate: between 7.9% to 19.9% per year depending on a user’s credit history. a16z helps raise $102m to build an Amazon Web Services killer. DFINITY, a startup based out of Zug, Switzerland and Palo Alto has a very lofty goal to build what it calls the “Internet Computer”: a blockchain-based, decentralised and non-proprietary network to run the next generation of mega-applications. DFINITY aims to launch an initial version of its public network — which it has also dubbed “Cloud 3.0” — towards the end of the year. Wonga on verge of collapse. Wonga the payday lender which was once one of Britain's fastest-growing consumer finance companies, is on the brink of collapse this weekend following a deluge of customer compensation claims. 5 years ago Wonga were aiming to pursue a New York stock market listing that could have valued it more than $1bn and turned it into a British technology 'unicorn'. Wonga's decision go into administration comes three weeks after the company had received an emergency £10m cash injection to keep it afloat. Are cheques checking out? Debate over the future of cheques has been reignited amid a pay dispute at a company that has been printing cheques for more than 100 years. The use of cheques in the UK peaked in 1990, when there were more than four billion transactions a year. A total of 405 million cheques were processed in the UK last year. And finally, we kid you not, this story is the GOAT. Goat facial recognition is coming soon… or maybe not We thought this was a facial recognition story, which it is, but not quite in the way we thought. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written by Laura Watkins and Dhanum Nursigadoo, produced by Laura Watkins and edited by Holly Blaxill. Special Guests: Alexa Fernandez, Doug Bobenhouse, and Ryan Edwards-Pritchard.
Sep 03, 2018
Ep. 248. Interviews: John Hope Bryant
37:12
John Hope Bryant is CEO and Chairman of Operation Hope, Promise Homes, CEO of Bryant Group Ventures, and Co-Founder of Global Dignity. He was also the first person Sam Maule ever interviewed for 11:FS. The two of them sit down. a year later, to discuss financial inclusion and how it makes everyone wealthier. Promise Homes is a profitable enterprise combining all of John Hope Bryant's passions and interests, aimed at encouraging underserved people to become owners of their own property by renting to them with a goal to becoming part owners and eventually whole owners. It also creates a healthy renter-landlord relationship that benefits everyone in the transaction. A 200 point difference in credit score is all it takes to massively change someone's life, as John Hope Bryant says: there's never been a riot in a 700 credit score neighbourhood. Whereas in a 500 credit score community is where the real problems are found. Raising the value of communities is central to John Hope Bryant's message, it stabilises the area and reduces conflicts. He shares how he's helped uplift people's lives by creating financial structures that increase wealth for everyone involved. When poor people do better it increases the wealth of wealthy people. John Hope Bryant shares what he's doing to increase the wealth of people in communities that works to improve standards for everyone and how important confidence is in building that wealth. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Holly Blaxill. Special Guest: John Hope Bryant.
Aug 31, 2018
Ep. 247. News: Who should we trust?
1:16:34
In this episode the team sit down with top fintech CEOs to tackle the week's top financial news Kicking off with the news that in the ten year anniversary of the financial crisis, Brits still don't trust their banks to act in the interests of society. We explore what this means, whether banks have ever acted in the interests of society and if this really is the case? We asked some people on the streets around our offices to see if they agree. Find out what they said. Big banks have had it tough in this week's headlines - TSB have had another outage in the exact week the FCA have mandated banks to declare their outages, and the Telegraph reveals the slightly underhand dealings with savers' rates, in the days and weeks before the Bank of England's interest rate rise. We spoke to Dominic Lindley Director of Policy, New City Agenda (and a member of the Financial Services Consumer Panel) to get his take on this, and to summarise all the big bank bad news stories we’ve just covered. Amazon have announced their desire to become a price comparison site, sending their competitors' share prices tumbling, we also got some great insight from Oliver Ralph, Insurance Correspondent at the FT on this one. The team also examine: Revolut's customers getting locked out of their accounts in an attempt to crack down on money laundering; JP Morgan's new investment app which is aimed at millennials and first time investors and offers free trades and the big fintech valuations of the week, which predict Monzo will become the next fintech unicorn in Europe. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast @FintechInsiders and join the discussion. This week's episode was written and produced by Laura Watkins and edited by Michael Bailey. Special Guests: Anil Stocker, Caroline Plumb, Dominic Lindley, Oliver Ralph, and Tom Eyre.
Aug 27, 2018
Ep. 246. Insights: Digital Identity
1:13:31
Today's insights show takes a closer look at what it means to have a digital identity and who really controls who you are online? We speak to the perfect experts to find out: Jamie Smith - Strategic Engagement Director - Evernym Emma Lindley - Senior Director of Digital ID and Money at Visa Vinny Lingham - Co-founder and CEO of Civic Diane Joyce - CTO for the Post Office Identity Services Katryna Dow - Founder and CEO of Meeco Our hosts dive deep into the issue, finding out what your digital identity actually means, who owns it, who the biggest players in the space are and how you can reclaim it with self-sovereign ID. Laura and Ryan also take a look at how digital identity works globally and how it's set to develop in the future. This episode was written and produced by Laura Watkins, and co-produced by Petrit Berisha, edited by Michael Bailey. Special Guests: Diane Joyce, Emma Lindley, Jamie Smith, Katryna Dow, Ryan Garner, and Vinny Lingham.
Aug 24, 2018
Ep. 245. News: Everybody's suing everybody
1:14:41
Our hosts, Sarah Kocianski, Simon Taylor, and David M. Brear are sat down with three great guests: Lesley-Ann Vaughan, Director at MiLA Consulting, Andrew Nelson, Vice-President, Banking & Financial Markets at CGI, and Emily Nicolle, Technology Reporter at City AM to talk about the all the latest news in fintech. Including: UK Financial Conduct Authority creates Global Alliance for Fintech Innovation Collaboration. The FCA’s new alliance, the Global Financial Innovation Network (GFIN), is a collaboration between 11 financial authorities and related organization. It will have three functions: A network of regulators collaborating and sharing experience of innovation including emerging technologies (eg AI and DLT) and business models; provide a forum for joint policy work and discussions; and provide firms with an environment in which to trial cross-border solutions - we also have great insight into the story from Anna Wallace, Innovate Head of Department at the FCA. US fintechs are nervous about the fintech federal charter. Fintechs in the US are “cautious” about the specialist fintech charter announced last month. The Office of the Comptroller of the Currency said it would accept applications for special purpose banking licenses for some types of fintech that do business outside the traditional banking system. They then could operate nationwide under one license rather than a patchwork of state-specific regulations. Standard Chartered Bank sees Hong Kong’s virtual bank licence as ticket to new business worldwide. Standard Chartered which was the first traditional bank in the city to apply for the license, hopes it will open up new areas of growth both in the city and overseas. The Hong Kong Monetary Authority (HKMA) is poised to issue the first virtual licences by the end of the year as part of a bid to promote fintech and tap into the growing trend for online finance. Beijing to ban new online lending platforms. Chinese authorities laid out 10 measures to increase restrictions on the online peer-to-peer lending sector, state-run news agency Xinhua reports. Planned steps include banning new online lending platforms and increasing legal punishment on operators of fraudulent schemes, the report says. Neo-bank Xinja to implement SAP core to take on Australia's Big Four. Australian mobile banking startup Xinja has selected the SAP Cloud for Banking platform to try and take on AUS’ Big Four. The contract with SAP will give the challenger a technology backbone which it says will enable rapid customer onboarding and real time risk and financial assessment. Square's stock jumps to all-time high after Cash app downloads surpass PayPal's Venmo. Cumulative downloads of Square's Cash app are now greater than those of Paypal's Venmo for the first time after a monster July, 33.5 million downloads vs 32.9 million. In June 2018, Cash app customers spent $250 million with Cash Card, nearly tripling since December 2017 and representing $3 billion on an annualized basis. And finally, Playboy is reportedly suing a cryptocurrency platform. Playboy's parent company Playboy Enterprises is suing a Canadian based cryptocurrency company called Global Blockchain Technologies (BLOC) alleging fraud and breach of contract. Playboy Enterprises is alleging that BLOC failed to live up to its end of the contract as in the three months since the deal was made, BLOC has yet to integrate its tech into Playboy's platform, and that it also hasn't paid the $4 million it promised to Playboy as a part of the deal. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written and produced by Laura Watkins and edited by Holly Blaxill and Michael Bailey. Special Guests: Andrew Nelson, Anna Wallace, Emily Nicolle, and Lesley-Ann Vaughan.
Aug 20, 2018
Ep. 244. Interviews: Tom Peters - The Excellence Dividend
42:22
Tom Peters is co-author of In Search of Excellence, a book that's often touted as the best business book there is. Nearly 30 years later and with 16 more books under his belt, Tom Peters is still leading the management guru industry he created. Sam Maule talks to him about everything that influenced his life and led up to the moment Peters wrote In Search of Excellence. Emphasising the need for innovation, transparency, honesty, empowerment, openness (all the traits 11:FS stands for) Tom Peters isn't afraid to call out bullshit where he sees it. Although, Tom is just as capable of going off-topic as Sam. This is a chat between two guys who love their jobs, love their careers, and reflect on both well enough to know how they got where they are today. There's a lot of expertise required to know hot to make things better. Tom Peters has led a career that's let him write in great detail what it means to derive the best results from a project. That stems from understanding the things that prevent everyone from delivering. And if you pay him well enough, he'll even tell you politely. Tom Peters makes a living from telling CEO they are doing everything wrong and they love him for it. He'll spend the first five minutes of every speech messing with his audience purely to make a connection with them in the moment it really matters most. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Michael Bailey. Special Guest: Tom Peters.
Aug 17, 2018
Ep. 243. News: We have to have rules!
1:02:46
Our hosts Ross Gallagher and Sarah Kocianski sat down with: Valentina Kristensen, Head of PR and Marketing at OakNorth Bank, Ryan Garner, 11:FS Jobs to be Done guru, and thought-leader, advisor, consultant and blogger, Sharon O’Dea to talk about the all the latest news in fintech. Including: Barclays buys “significant” stake in MarketInvoice. Barclays has acquired a significant minority stake in Marketinvoice, in a deal that will also see them lead MarkitInvoice’s upcoming series B fundraising. As Europe’s largest online invoice financing platform, Marketinvoice has received over £18m in publicly-disclosed funding to date. It is also backed by early Spotify investor Northzone and private equity group MCI Capital. By investing, Barclays will will MI’s technology to provide £1bn in capital for the UK’s small businesses. Wells Fargo customers turfed out of their homes, hundreds of Wells Fargo customers forced out of their homes due to computer glitch. The bank revealed that a coding error hit struggling customers over a five-year period between April 13, 2010, and October 20, 2015. Wells Fargo incorrectly denied them mortgage modifications. 400 customers subsequently lost their homes as the bank foreclosed on the loans. The bank says it has set aside $8 million to compensate customers forced out of their homes. AU Banking industry is an oligopoly. Damning report finds banking industry an “oligopoly” that exploits its customers. AUS top 4 banks dominate market completely. Australia’s banking system has become so concentrated its major banks can pass on costs and set prices to boost profits without fear of losing market share, through every stage of the economic cycle, the Productivity Commission has found. Australian regulator to embed supervisors in banks. Australia’s corporate regulator has been given power to “embed” supervisory officers within the country’s biggest banks in an attempt to improve corporate behaviour following a series of damaging scandals. Facebook shares data with banks. Facebook has asked large U.S. banks to share detailed financial information about customers as it seeks to boost user engagement, but Facebook later denied it. WSJ claimed that Facebook wanted U.S. banks to share detailed financial information about their customers, including card transactions and checking-account balances. Challenger bank Monzo launches accounts for 16-18 year olds. Opening up digital current account offering to 16-18 year olds, opening up the bank to more than 1.5 million new young people. And finally, Ripple hire Bill Clinton as a keynote speaker at their conference. Former U.S. President Bill Clinton will headline Ripple's Swell conference later this year, the cryptocurrency payments startup announced Tuesday. The 42nd President of the United States will both give a keynote address and participate in a question-and-answer session. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written and produced by Laura Watkins and edited by Holly Blaxill and Michael Bailey. Special Guests: Anil Stocker, Harry Ashbridge, Ryan Garner, Sharon O'Dea, and Valentina Kristensen.
Aug 13, 2018
Ep. 242. Insights: Challenging the Banking Battlefield
48:29
Today's insights show takes a closer look at what defines a challenger bank, how the name's stuck, and what it actually means. Is it all because of a grudge or is it seeking to disrupt the banking status quo? We speak to the perfect experts to find out: Anne Boden - CEO and Co-Founder of Starling Anthony Thomson - Founder of Atom Bank, Metro Bank, and a new Australian bank (86 400) Tom Blomfield - CEO and Co-Founder of Monzo Oscar Williams-Grut - Senior Reporter at Business Insider Our intrepid hosts travel around the issue, finding out what the founders of challenger banks think of the classification, what differentiates them from incumbents (after all many features are available from both types of bank), how challengers create competition amongst themselves and how with the banking landscape changing as rapidly as it is, what the future holds for all financial insitutions, both neophyte and incumbent. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was written by Laura Watkins. Produced by Laura Watkins. Edited by Michael Bailey. Special Guests: Anne Boden, Anthony Thomson, Oscar Williams-Grut, and Tom Blomfield.
Aug 10, 2018
Ep. 241. News: You don't need to understand it to use it
1:08:18
Ross, David, and Sarah sit down with Diana Paredes, CEO of Suade Labs and Dr Sian Lewin, AKA the RegDoctor, Client Delivery Director at RegTech Associates. The group discuss the latest news hitting the fintech space this week including: US charter for fintech, the U.S. Treasury on Tuesday backed the creation of a federal charter for financial technology firms, in a boon for online and peer-to-peer lenders that have long complained the current state-by-state licensing regime is expensive and outdated. Apple steps up its fintech game, Apple Pay transactions tripled from a year earlier, to more than 1 billion. Cook said that was more than Square and exceeded mobile transactions via PayPal. Zelle crosses 100 million transaction mark, US based P2P payments network owned and operated by US banks incl Bank of America and JPMorgan Chase. Users can send money to each other online or via a mobile app, from their existing affiliated bank accounts. Steady launches to serve the US economy, Steady is the income-building platform for the Build-Your-Own (BYO) workforce, helping people create financial stability and take charge of their future. They have launched their app that will help US gig economy workers source new opportunities for work/income and to empower them to manage their income better. Chinese regulators are scared of Ant, Ant Financial is now the world’s biggest fintech firm. It handled more payments last year than Mastercard - $8.8trillion vs $5.2trillion, controls the world’s largest money-market fund and tens of millions of people have received loans. No action for RBS GRG scandal, The City watchdog has confirmed that it has no power to take action against the bank’s disgraced Global Restructuring Group over its treatment of small firms. GRG, which operated between 2005 and 2013, has been accused of pushing firms into bankruptcy in order to maintain its own profits. The FCA has said its powers for discipline do not apply in this case. UK fintech tops global lists for investment in 2018, the UK has attracted more investment in fintech than any other country worldwide for the first half of the year, raking in $16.1bn (£12.3bn). China came in second place with $15.1bn, followed by the US with $14.2bn. Four of Europe’s top 10 fintech deals happened in the UK ($250m raise by Revolut, $100m by eToro, $60m by Flender and $54m by MoneyFarm), cementing the UK as a funding hotspot. Brits in the dark on Open Banking, a Yougov survey revealed over 75% of Brits don’t know what it is. Of 2074 adults quizzed by YouGov, just 28% are aware of Open Banking. Even when YouGov gave survey participants a clear description of Open Banking, 45% could not understand the ways they could use it, against 18% who could. Brits can't talk about money, 22% of people are comfortable discussing their finances, found a Starling survey 61, 67, 46 and 29 per cent who are comfortable discusses their weight, political beliefs, mental health and sex lives respectively. Unsurprisingly, the survey also found a strong correlation between people talking about their money and understanding their own financial habits. And finally, McAfee will pay you $100k if you get into his ‘unhackable’ crypto-wallet. He’ll give $100,000 to anyone who can break into the ‘Bitfi’ wallet, the supposedly ‘unhackable’ cryptocurrency storage device he has been parroting about on social media of late. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written and produced by Laura Watkins and edited by Holly Blaxill and Michael Bailey. Special Guests: Diana Paredes and Sian Lewin.
Aug 06, 2018
Ep. 240. Insights: Who will win the race for SMB loyalty?
33:56
Today's insights show takes a closer look at how to solve the major issues of opening a bank account, payments, and getting a loan that are challenging SMBs at the moment. We speak to experts to find out who's going to win the race for SMB loyalty: Edward Berks, Director of Banking, Fintech & Ecosystem, Xero Nadya Hijazi - Global Head of Business Banking Digital, HSBC George Bevis, CEO, Tide Megan Caywood, Chief Platform Officer at Starling Paul Bulpitt, Head of Accounting at Xero and Founder of the Wow Company Last time we looked at SMB banking we heard from independent business owners about their individual experiences with SMB banking. Now we want to know if they're typical and if anything they said was surprising to the experts? We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was written by Laura Watkins. Produced by Laura Watkins & Petrit Berisha. Edited by Michael Bailey & Holly Blaxill. Hosted by Sarah Kocianski. Special Guests: Edward Berks, George Bevis, Megan Caywood, Nadya Hijazi, Oren Greenberg, Paul Bulpitt, and Sam Booth.
Aug 03, 2018
Ep. 239. Fintech Insider: After Dark VI - London and Atlanta
1:17:20
In London, David M. Brear, Simon Taylor, and Sarah Kocianski were our hosts, joined by: Marieke Flament, European Managing Director and CMO of Circle, Simon Vans-Colina, Engineer at Monzo, and Daniel Hegarty, CEO of Habito. Over in Atlanta, Sam Maule and Doug Bobenhouse are joined by three pairs of guests: Rob Frohwein, CEO of Kabbage and Shannon Johnson, Group President of Financial Institutions at Cardlytics; next up was Kathryn Petralia, COO and Co-Founder of Kabbage, and Andrew Morris, Chief Content Officer at Money20/20; rounding out the show we had Howard Bush, Principal on Industry Experiences and Banking and Capital Markets Lead at Microsoft and Ginger Schmeltzer, Owner and Principal at GDS Advisors, LLC. Coming on to incredible music and an epic trailer we kick things off with insight into challenger banks. The UK’s digital banks may be profitable sooner than you think Monzo, Starling and Tandem all expect to have hit profitability by 2020 or sooner. The panel examines if Monzo can hit profitability so soon given losses quadrupling recently, Starling's profitability from new revenue streams like business bank accounts and marketplace partnerships, and Tandem acquiring 250K customers since the start of 2018. Next up Starling Bank ditching the purple for a new set of cards, cards for the bank's consumer accounts will be teal, while its business accounts will be turning navy blue. And all cards are portait. Just by like we have Megan Caywood of Starling fame in the audience to show it off. We move on to Snapchat shutting down Snapcash and giving the space over to Venmo. Snapchat will abandon the peer-to-peer payment space on August 30th. The service was powered by Square Cash. Snapcash gave Snapchat a way to get users to connect payment methods to the app, which were vital to the company’s aim to become a commerce platforms where you can shop without leaving the app. Launched in 2014, ahead of Venmo and Zelle but has ultimately lost customers to both companies. And finally the London team takes a look at what happened to celeb-endorsed cryptocurrencies. Heading over to Atlanta Doug and Sam kick things off with Rob Frohwein and Shannon Johnson on Uber and Venmo partnering to deliver a new payment experience. The four discuss Uber and Venmo are partnering to deliver a seamless new payment experience available with Uber and Uber Eats. More than 6M payments on Venmo mentioned “Uber” in their description over the past year, how big a deal the partnership is, how important it is that Venmo is offering bank-like solutions without being a bank, and Venmo's security. Next up, Kathry Petralia and Andrew Morries walk on stage to a great deal of applause, to discuss Facebook Google and others uniting to let customers transfer data between apps. They take a look at whether this is a bonus for start ups, what it means for privacy and data security and why Apple is conspicuously absent from this initiative. Howard Bush and Ginger Schemltzer are on stage next to discuss VISA MoneyGram and Visa Team preparing to deliver real-time global P2P, whether it's a digital and mobile payment option targeting milennials, if cash is still king, why the plan is starting with Mexico and the Philippines and where they'll go next. And finally the panel takes a look at a woman driving through the streets of South Korea and leaving $14,000 worth of cash in her wake. All this and so much more on today's very special After Dark episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com. Find us on Twitter using #AfterDarkVI to get the latest on what’s happened and what people thought. This episode was written and produced by Laura Watkins and Petrit Berisha. Edited by Michael Bailey and Holly Blaxill. Special Guests: Andrew Morris, Daniel Hegarty, Ginger Schmeltzer, Howard Bush, Kathryn Petralia, Marieke Flament, Rob Frohwein, Shannon Johnson, and Simon Vans-Colina.
Jul 30, 2018
Ep. 238. Insights: Debunking the myth of AI
18:32
AI is a massive subject that's been so spun out by marketing, consultancies, and project proposals as a cure all that it's become difficult to understand what it actually is. To start things off we define what AI really is so you know your AI fact from fiction, then we move on to how AI has developed from simple 'if and then' statements into the powerful applications of Machine Learning. We interview Charlie Wood, Principal Consultant at Capco to get an inside look at what's going on in the AI space. He helps break down the myth behind AI and how it's being used today. We also speak to Scott Seely, Principal Solutions Architect at Microsoft to break down how Computer Vision relates to AI and how advanced image recognition capabilities are becoming as well as where chatbots are becoming reliable with language recognition. We also take a look at where AI is being applied in complex use cases and how skeptical experts are about AIs ability to make you money. Then we take a look at what's going on with AI in financial firms, why AI experts don't want to move into financial services and what needs to be done to make AI a useful product for banks in the future. This episode was written by Petrit Berisha & Sarah Kocianski. Produced by Petrit Berisha & Laura Watkins. Edited by Holly Blaxill & Michael Bailey. Hosted by Sarah Kocianski. Debunking the myth of AI was brought to you by Microsoft Azure. If you’d like to find out more how they could help you out leverage your existing systems for much more head on over to microsoft.11fs.com Special Guests: Charlie Wood and Scott Seely.
Jul 27, 2018
Ep. 237. News: You've got to spend money to make money
57:46
Ross and David sit down with Eric Fulwiler, Executive Director of VaynerMedia and Teana Baker-Taylor, Chief Marketing Officer of Coinfloor. The group discuss the latest news hitting the fintech space this week, including: Challenger bank fury over delays to RBS funding scheme, Revolut reported suspected money laundering, EU wants more competition in fintech, Klarna’s payment card, M-Pesa looks to Ethiopia for expansion, Paypal invests in cross border payments, Payment rules create $1bn in losses for Chinese giants, and Kodak’s bitcoin rigs have had their moment as well as many more stories. We kick things off with challenger banks getting angry over the extended delays to RBS' £775M fund to boost competition in the small business banking market. Payouts have been delayed due to failure to make senior hires on time. Several challengers including Santander, Starling, Metro Bank and CYBG have been preparing bids for the cash, but a number have complained of being left in the dark and out of pocket because of the delays. Communication around the scheme has been “threadbare” but challengers are spending a lot of time and money on their applications for a piece of the fund. The panel discusses whether challenger banks should be relying on this funding at all or indeed spending their own money on applications, whether the banks are just desperate for free money and why executive hiring is having any impact on handing out funding. Next up we move on to the news that Revolut discovering a spate of money laundering on its digital payments system. There are huge implications from a KYC perspective, after HSBC were basically deemed complicit in Mexican money laundering after its KYC was deemed too lax. The panel discusses what this might mean for Revolut especially in regards to their application for a banking license and the larger reputational impact for fintech in general. Then the panel moves on to the EU pushing for more competition in the fintech space. Is the international body behind the times and making unfair assumptions of the industry? How can fintech be more competitive and how old does fintech have to be before it starts to count? The panel discusses all these things and has some interesting takes on the issue. Moving on to better news for the fintech industry, Klarna is launching a payment card and is preparing for expansion. Klarna’s 2,000 workers have been divided into 250 teams, each focusing on a specific problem for customers and how to solve it. Does this prove that digital is a small team sport? Klarna also faces difficulties breaking into the US and UK, two countries with little history of consumers paying by invoices. So, the question remains, can Klarna make headway in the UK? And calling back to the previous story, the panel examines whether this is creating competition within EU fintech. Speaking of expansions, M-Pesa looks to move in to Ethiopia. Could M-Pesa transform the Ethiopian economy in the same way as it has in Kenya? The panel discusses the state of fintech in the country which has no transference options in place at all and 'archaic' systems are ready for reform to help the economy. Tieing in seamlessly to the story, the panel looks at Paypal investing in cross border payments with P-PRO, a cross border payment platform for merchants looking to accept payments from other countries. The panel discuss why PayPal is investing so heavily in the payments space, if anyone previously heard of P-PRO, and how it compares to Mastercard enlisting Worldpay to push Vocalink's Pay by Bank app. Staying international, the panel next looks at losses in revenue from payment rules from the People's Bank of China. Chinese giants Alibaba and Tencent have lost $1BN thanks to these rules, but is $1BN a big deal to Alibaba and Tencent? Is 1.7% of revenue a big loss when your businesses move trillions of dollars? Is this move by the PBOC unprecedented, and is it likely to be rolled out anywhere else? Moving on to the tailend of the show, a scheme to rent out Kodak-branded bitcoin mining rigs has collapsed. The company, Spotlite, has had the scheme blocked by the US financial watchdog. This follows from the scheme being dubbed a scam by some critics, it's worth noting that Kodak and Spotlite had claimed customers would make $375 a month from the rigs but forgotten that mining Bitcoin becomes more difficult over time. And finally, Prime Day technicial issues resulted in a Prime Fail from 3pm EST when moments beforehand reports came in that Amazon's website wasn't working. Amazon issued a statement to say they were working on it at 5PM and instead of deals people were shown pictures of dogs looking sad. Customers missed out on deals, baskets were unexpectedly emptied and the “view deals” UX was taking people on an endless loop. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was written and produced by Laura Watkins and edited by Holly Blaxill. Special Guests: Eric Fulwiler and Teana Baker-Taylor.
Jul 23, 2018
Ep. 236. Interviews: Howard Lindzon - the Angel investor
41:07
Some people think it's lucky to be able to make decisions, but Howard Lindzon doesn't see things that way. It's about practice, not being paralysed by indecision and limiting your options to two positive outcomes and then picking the one that you're able to live with. You've gotta keep moving forward and to keep everyone around you motivated and wanting to move forward. CEOs are vital to the nature of a startup, they need to be able to pull their company in the direction they want to grow in as fast as they can and keep everyone who's with them excited and interested. Sam and Howard also discuss how not everyone can be a great CEO but that isn't a bad thing. The world needs great second-in-commands and people all down the hierarchy, without them there'd be no companies. Being a CEO means being a great recruiter and communicator in addition to raising money. You can't just be good at one of them, all three are vital to being a CEO. It's important to ensure staff know what you need them to be doing, when, and most importantly, why. Angel investors are focused on creating the best possible team for the company, finding the specialists who are capable of operating in the space like a scalpel because they know what they're good at, how to do it, and are solely focused on getting their tasks done. And most importantly, trusting the others to achieve what they need to do too. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Ollie Judge and edited by Michael Bailey. Special Guest: Howard Lindzon.
Jul 20, 2018
Ep. 235. News: Death is [still] no excuse!
55:56
Sarah and Simon sit down with Editor in Chief of Computer Weekly, Bryan Glick, Business Development at Bud, Nina Mohanty, and 11:FS Pulse Analyst, James Safford. The panel discuss the latest news hitting the fintech space this week, including: Google Pay rolls out support for peer-to-peer payments and mobile ticketing, Zimbabwe's eco-cash two day crash exposes the vulnerabilities of going cashless, MasterCard suffering a glitch to Faster Payments with many payments delayed, TSB customers suffer yet again after an app update locked out users; Nordnet fire AI assistant Amelia after a poor performance review, Neobank Space was made in just 8 months, Open Banking is 6 months old and what it's achieved. And finally, of course, death is no reason for breaking the rules according to Paypal. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com This week's episode was produced by Laura Watkins and edited by Michael Bailey. Special Guests: Bryan Glick, James Safford, and Nina Mohanty.
Jul 16, 2018
Ep. 234. Insights: Legacy to Cloud
20:07
COBOL is a programming language that was ubiquitous to the programming world around 60 years ago. It's since been replaced by newer and more useful languages. Unfortunately, COBOL still underpins a great deal of the banking technology in the world, but no-one's trained in it. This has left to a rise in the number of 60-80 year olds who have come out of retirement to maintain the modern banking world. Cowboys who can do what they want because they're the ones maintaining current banking technology. We take a look at what happened to lead us to this point and interview Ewan Silver, CTO of 11:FS to shed some light on the issue. Next up we interview Scott Seely, Principal Solutions Architect at Microsoft. He runs us through the complex process of untangling legacy systems to work with new technology and hopefully escape the COBOL cowboys. People are the main sticking point here, so Microsoft have come up with an ingenious solution to enable the financial industry to work with legacy systems while still engaging with the most modern technology and making APIs a much smaller sticking point by extending legacy systems out to them. We also take a look at the AI problem. It's no secret that the industry has been going wrong with AI for a while now, using it in meetings to get budgets approved or used as a distance promise of results when numbers are flagging. We examine where the industry is making mistakes with AI. This episode was written by Ollie Judge. Produced by Petrit Berisha & Laura Watkins. Edited by Holly Blaxill and hosted by Simon Taylor. Legacy to Cloud was brought to you by Microsoft Azure. If you’d like to find out more how they could help you out leverage your existing systems for much more head on over to microsoft.11fs.com Special Guests: Charlie Wood, Ewan Silver, and Scott Seely.
Jul 13, 2018
Ep. 233. News: We no longer need traditional banks
54:33
Sarah and David sit down with Forbes and The Economist journalist, Monty Munford, and CEO of Onfido, Husayn Kassai. The panel discuss the latest news hitting the fintech space this week. Including: TSB could have up to $150m in debt after their IT systems meltdown back in April - the team discuss whether this amount is accurate (or indeed, even enough); Monzo's losses quadruple in 2017 - but is this in line with what our panel expected? They also take a look at the FCA's latest cohort for their 4th sandbox, their review into “unfair fees” and yet another massive data breach, from a data broker no one has heard of. We even have two "and finally" stories this week as we couldn't decide between them: Goldman Sachs is getting into EDM and rapper Big Sean raps about crypto on his latest album - has it finally gone mainstream?! All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Husayn Kassai and Monty Munford.
Jul 09, 2018
Ep. 232. 11:FS Presents One Fintech Nation - Bringing the Nation Together: The Network Effect
32:16
Today's insights show brings together how everything in the UK fintech space is working together to improve the industry. We want to talk about how the whole nation can start talking about fintech, share knowledge, and work together in unity. But is it even possible in a nation with such strong individual identities? Fantastic insights are given by fintech experts who are working across the UK to bring fintech to those who need it most: Greg Michel, Fintech Lead at Tech Nation John Glen, MP & Economic Secretary to the Treasury Deb Harding, Head of Engagement in Financial Services for the Welsh Government Ben Brabyn, CEO, Level 39 Chris Pond, Vice-Chair, Financial Inclusion Commission Katia Lang, CEO, The Fintech TImes Martin Cook, General Counsel at Funding Circle and founding member of the Fintech Delivery Panel Paul Rippon, Co-founder, Monzo Jon Bradford, Founding partner, Motive Partners Wendy Jephson, Co-founder & Chief Behavioural Specialist, Nasdaq Sybenetix Lisa Wood, CMO, Atom Bank We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! Special Guests: Anna Wallace, Ben Brabyn, Chris Pond, Debs Harding, Gregoire Michel, John Glen, Jon Bradford, Katia Lang, Lisa Wood, Martin Cook, Paul Rippon, and Wendy Jephson.
Jul 06, 2018
Ep. 231. News: Death is no excuse
1:12:41
Simon sits down with Freddy Kelly, Veronique Barbosa, Tanya Andreasyan, and Philip Clarke to discuss the latest news hitting the fintech space this week. Including: Amazon teaming up with American Express for SMBs, Nationwide launch their fintech fund, and Goldman Sachs predict the world cup final. We also have a few great interviews with Emma Huntington from Nationwide, Nick Katz, CEO of Acasa, Harry Keen, CEO of Hazy, and Brian Barnes the CEO of M1 Finance. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Brian Barnes, Doug Bobenhouse, Emma Huntington, Freddy Kelly, Harry Keen, Nick Katz, Ollie Judge, Philip Clarke, Tanya Andreasyan, and Veronique Barbosa.
Jul 02, 2018
Ep. 230. 11:FS Presents One Fintech Nation - Fintech for Good
34:41
Today's insights show shines a light on how fintech is making the world a better place. We want to talk about what makes the UK fintech scene so useful for solving real problems that affect the lives of so many people. We’re going to be taking a look at how customer-centricity helps fintechs cater better to their customers to ensure they have access to better services, and the impact financial education can have on financial inclusion and literacy. Fantastic insights are given by fintech experts who are working across the UK to bring fintech to those who need it most: Greg Michel, Fintech Lead at Tech Nation Anish Kapoor, CEO of AccessPay Jonathan Hollow, Head of Financial Capability, Strategy and Innovation at the Money Advice Service. Richard Theo, CEO and founder of Wealthify Stephen Ingledew, CEO of Fintech Scotland Dr Sue Black, OBE Virraj Jatania, CEO and founder of Pockit We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! Special Guests: Anish Kapoor, Dr. Sue Black, Gregoire Michel, Jonathan Hollow, Richard Theo, Stephen Ingledew, and Virraj Jatania.
Jun 29, 2018
Ep. 229. News: I wanna make Akoin right now now now
52:25
Simon and David sit down with Romi, Megan and Dave to discuss the intriguing and interesting stories from the fintech world this week, including: CYBG buys Virgin Money, Visa's broken switch, and Starling launches joint accounts. Simon also has a quick interview with Francisco Carvalho Araújo, Product Manager at Monzo to learn all about Monzo Web. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Dave Cunningham, Francisco Carvalho Araújo, Megan Caywood, and Romi Savova.
Jun 25, 2018
Ep. 228. 11:FS Presents One Fintech Nation - The UK as a Fintech Hotspot
29:25
Today's insights show shines a light on what makes the UK fintech scene so unique. Fantastic insights are given by fintech experts who are working across the UK and influencing regulation in the fintech space: Frank Jan Risseeuw, CEO of Yolt Greg Michel, Fintech Lead at Tech Nation John Glen, MP Rajesh Agrawal, Deputy Mayor of London Eileen Burbidge, Chair at Tech Nation and Partner at Passion Capital Anthony Lesoismier, CSO and Co-founder at Swissborg Vince Howard, Head of Marketing at Swissborg We want to talk about what makes the UK fintech scene the home of so many success stories. We’re going to be taking a look at the unique UK regulatory environment and why so many international players are keen to come to the country to invest in fintech. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! Special Guests: Anthony Lesoismier, Eileen Burbidge, Frank Jan Risseeuw , Gregoire Michel, John Glen, Rajesh Agrawal, and Vince Howard.
Jun 22, 2018
Ep. 227. News: Pulse Team Takeover
45:32
Sarah and Ross sit down with James and Lisa and go over some of the weird and wonderful stories from the fintech world, including: SCB applying for a licence, Monzo's new IFTTT, and Danske bank attempts to predict the world cup. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: James Safford and Lisa Matzi.
Jun 18, 2018
Ep. 226. 11:FS Presents One Fintech Nation - Bursting the London Fintech Bubble
38:10
Today's insights show shines a light on the regional fintech spaces across the UK. Fantastic insights are given by fintech experts who are working successfully outside of London and making waves in the fintech space: Lisa Wood, CMO at Atom, the challenger bank based in Durham, in North East England Chris Sier, Fintech Envoy for the North of England James Varga, CEO and Co-founder of the ID Company, based in Edinburgh Richard Theo, CEO and Co-founder of Wealthify, based in Cardiff, and newly appointed Fintech Envoy for Wales Virraj Jatania, CEO and founder of Pockit Paul Rippon, Deputy CEO at Monzo We want to burst the London fintech bubble and talk about UK fintech successes across the whole country. We’re going to be taking a look at the under the radar success stories across the UK, particularly those outside of the behemoth of the London bubble. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! Special Guests: Chris Sier, Gregoire Michel, James Varga, Lisa Wood, Paul Rippon, Richard Theo, and Virraj Jatania.
Jun 15, 2018
Ep. 225. News: Live at Money 20/20 Europe
49:24
David Simon and Sam are live on the main stage at Money 20/20 covering the latest and greatest in news across the fintech world. Joined by those at the cutting edge of all things fintech, Leda Glyptis, Rob Frohwein, Anna Irrera and Peter Hazou. It's a different show from usual with our guests coming on in pairs. First up are Leda and Rob to share their views on what's going on in Europe. Kicking things off, European payments seemingly ground to a halt when Visa suffered a system failure over the past week. The panel have an interesting take on the issue, it is a payments conference after all. Next up, Kabbage competes with PayPal. Luckily we have the Kabbage CEO on-hand to give us some absolute insight into what's going on there. Finishing up this section, the panel discuss the (un)surprising revelation that Millennials trust tech companies over banks when it comes to personal data. Our two lovely guests have to leave us but we have two equally brilliant ones in the form of Sara and Jeff, ready to let us know their take on the latest blockchain news. It's been a weird one for blockchain with the world's largest shipping firm, Maersk, now tracking cargo using blockchain. Maersk is planning to use the technology to fight fraud and reduce paperwork. Binance are planning to create a $1BN investment fund, but with a dead ICO how did they manage to raise $7BN this year? Next up we have two of the finest fintech minds in the form of Anna Irrera and Peter Hazou to round up the last of the big news stories in fintech this week. Starling has flown the nest after receiving £80M in funding and splitting from Transferwise, the general thinking is the capital increase is to bid for a share of the Capability and Innovation fund set up by RBS following the banking crisis. Next the panel talk about customer service. Surveys show that UK digital challengers are beating high-street banks on customer satisfaction. Although apparently high-street banks are doing a few things better. We also take a look at Citi and just why they're crushing the competition in investment in US fintech. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Anna Irrera, Jeff Tijssen, Leda Glyptis, Peter Hazou, Rob Frohwein, and Sara Feenan.
Jun 11, 2018
Ep. 224. Insights: SMB Banking... Are you being (under)served?
30:22
Today's insights show lifts the lid on the pain of SMB Banking as Sarah Kocianski guides us through the three biggest SMB Banking pain points: opening an account, getting a loan, and making and receiving payments. Fantastic insights are given by small business owners and experts in this sector who give first hand accounts of their own frustrations: Paul Bulpitt - Head of Accounting at Xero and founder of Wow Company Sam Booth - CEO of Just After Midnight Oren Greenberg - Digital Marketing Manager at Kurve, There are approximately 5.7m SMBs in the UK right now, and they employ almost 16 million people. Together they turn over £1.8 trillion per year, which makes no small contribution to the UK economy and GDP. But why are they so badly served? Sarah endeavours to find out and to look towards the future of SMB Banking and what is going to improve. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! Special Guests: Oren Greenberg, Paul Bulpitt, and Sam Booth.
Jun 08, 2018
Bonus: World's First Smart Bank? Monzo Release IFTTT Integration
11:55
IFTTT (if this, then that) is the easy, free way to get your apps and devices working together. Now, Monzo have enabled IFTTT integration, David M Brear and Simon Vans-Colina discuss how this could be revolutionary for banking services! Special Guest: Simon Vans-Colina.
Jun 07, 2018
Ep. 223. News: More Popular than Beyoncé
49:44
First up with some breaking news: UK banks will be forced to develop develop alerts for customers who may be about to slip into the red as well as a range of prompts and PFM tools that make it easier to keep on top of finances following a review by the Financial Conduct Authority into the high-cost credit market. Find out out what the gang had to say about this crazy bit of news! How much will this impact bank revenue? Next up, we delve deep into GDPR….I mean not as deep as we did in episode 220, but you get the jist! It’s talk of the town, we had to cover it. After discussing some GDPR fails, we had a chat about Google and PayPal teaming up! From Payments to banking, have Square stumbled their way into the banking world? How have they done this by accident? Now iZettle were in the news a fair bit the last few weeks, but can Ayden do what they couldn’t? They plan to go public... Over to China, Ant financial have raised even more billions! Find out What the team think of this one! From raising money, to saving money- RoosterMoney, the pocket money and chore tracking app that specialise in pocket money analytics and financial education advice for parents, can reveal that kids have been saving an impressive 24.9% of their pocket money so far this year. Adult households are only managing to save 5.3% of their income. And I know they’re not quite kids, but apparently 1 in 6 millennials has £100,000 in savings! Insane! Finally, Busking goes digital as street musicians across London are going to accept payments via contactless cards, wearable technology, chip and pin as well as the traditional cash Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Caroline Plumb, Kirsty Grant, Ryan Edwards-Pritchard, and Will Carmichael.
Jun 04, 2018
Ep. 222. Fintech Insider Insights: Gimme Some Credit
27:24
The opaque nature of the credit world is scary, some might say Orwellian, but mostly just really confusing. You have to hand over your data, which is subsequently regurgitated into a number...where that number comes from is seemingly unclear. We speak to industry experts about the current state of credit scoring, and also where it will potentially go in the future. What is being done to avoid a black mirror-esque dystopia? What companies are becoming first movers in this space, to create a more transparent business models that actually help people in their daily lives. We also heard from the general public on their experiences with the credit system and why they find it unfair. The impact credit scoring has on people's lives is extraordinary- yet we're only seeing these business models starting to surface. Some would say it's a been a long time coming... Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders or drop us a line via email podcasts@11fs.com Special Guests: Aneesh Varma, Justin Basini, Ollie Judge, and Rishi Khosla.
Jun 01, 2018
Ep. 221. Fintech Insider: Live at TCF2018
39:48
In this very special episode, David, Simon and Sarah bring you dome fantastic guests and fantastic insights on the subject of truly digital banking recorded live Temenos' TCF2018 event in Dublin. Co-hosted by Temenos' own Dharmesh Mistry, the team were joined by an international rotation of guests including: Niall Cameron - Global Head of Corporate and Institutional Digital at HSBC Mr Ahmed Alrefaie, COO of AL MASRAF Andrew Clouston - COO, VOLT Dan Dickinson - Chief Digital Officer at Equitable Bank (EQ Bank) Fred Cook - CIO, BlueShore Financial Manoj Bhoswani - Managing Director, Head of APAC Private Banking Technology to take on three key topics: The State of Digital; Changing Business Models and Customer-Centric Engagement. Not only that but there was a return of the Fintech Wall of Emoji, updated to a new and improved digital model, keep listening to see where some key trends and topics were placed. Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and send us an email podcasts@11fs.com Special Guests: Ahmed Alrefaie, Andrew Clouston, Dan Dickinson, Dharmesh Mistry, Fred Cook, Manoj Bhoswani, and Niall Cameron.
May 29, 2018
Ep. 220. Fintech Insider Insights: Dirty Data
40:25
Did you know that you have a digital twin? Someone is the data version of yourself that lives and breathes the internet. The problem, in this digital world, is that Digital You leaves a digital footprint everywhere you go. Everywhere... Every app and tab you open, every T-shirt you buy online, every social media account you create, all leave a trail of data behind you. Now you might not think this is important, but have you ever wondered how it's being used. Why are companies like Facebook and Google gathering data about Digital You? Why is it so profitable for them? And if there's so much value at stake....why are we not offered anything in return for it? This is where GDPR steps in. It's power to the people: digital-style. Your inbox may have been flooded by a mixture of panicky, scary and funny emails asking you to read through some updated T's & C's for seemingly everything you've ever signed up to. They may reference something called GDPR, but what is this? How does it help us, the consumer, squeeze more value out of the apps and digital services we use? Ryan and Petrit take us on a data-filled journey, with a series of stories, as well insights from industry experts weaved in to make sure you don't get bored of their voices. Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Frances Coyle, Jamie Smith, Jonathan Williams, Petrit Berisha, Ryan Garner, Simon Vans-Colina, and StJohn Deakins.
May 25, 2018
Ep. 219. Digital Asset Management
51:40
The first half of the show is dedicated to the Irish Funds London Alternative Investments Seminar where Pete sits down with Rupert Watson, the Head of Asset Allocation at Mercer, Emmett Kilduff, CEO and Founder of Eagle Alpha, and Breige Tinnelly, the Head of the UK business for AQMetrics. Next up is the panel at Calastone Connect London Forum, talking to Nigel Walsh, Partner at Deloitte as well as host of the InsurTech Insider podcast, Campbell Brierley, the Chief Innovation Officer at Calastone and Phil Clarke, Founder Partner at Hunch. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Breige Tinnelly, Campbell Brierley, Emmett Kilduff, Nigel Walsh, Pete Townsend, Philip Clarke, and Rupert Watson.
May 23, 2018
Ep. 218. News: From Loot To Hoot
1:03:49
Laura Sarah and David sit down with Charlie Wood, Principal Consultant at Capco, and Simon Vans-Colina, Engineer at Monzo. Laura takes the panel through the latest interesting and in one case, bizarre, stories coming out from the fintech space. Including: Robinhood hits a bullseye, Monzo blocks gambling, and are Irish spies affecting mortgage brokers? All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Charlie Wood and Simon Vans-Colina.
May 21, 2018
Ep. 217. Interview: Frederic Nze, Oakam
33:21
Sarah meets with Frederic Nze, CEO of Oakam, to discuss financial exclusion, doorstep lending, and the size of an almost hidden customerbase. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Frederic Nze.
May 18, 2018
Ep. 216. Interview: Alison Rose, CEO, Commercial and Private Banking RBS
23:26
David chats to Alison Rose, CEO, Commercial and Private Banking RBS at their offices in London. She tells us all about her background, how she got into financial servi es, why she stayed in banking for 25 years and how the industry is always changing and challenging her. She talks about the positives of disruption and how much there is to learn; why humility is important; and how best to help customers through the changes facing them. They also spoke about being a woman in the industry, how she is a role model and a pioneering woman in banking at the peak of her career - how does she do it? Why is it important to have female role models in this industry, how important it is to her to be seen as a good female role model; how she achieves a good work/life balance as a working mum, and why it's so important but also so hard to address the gender imbalance in the industry and how, in her view, it needs to be addressed at all levels, not just the top. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Alison Rose.
May 16, 2018
Ep. 215. News: Insta-Pay
40:35
Sarah and Ross sit down with Daniel Hegarty, CEO and Co-Founder of Habito, and Nina Mohanty, Business Development at Bud. Sarah takes the panel through the latest interesting and divisive issues happening in the fintech space at the moment, including: Instagram's one stop shop, Microsoft's invoice innovation, and Google's uncanny AI. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Daniel Hegarty and Nina Mohanty.
May 14, 2018
Ep. 214. Interviews: Andy Maguire, Group COO, HSBC
44:38
David meets with Group COO of HSBC, Andy Maguire to discuss: how digital banking is transforming the industry, HSBC's approach to innovation and fintechs, and how HSBC is reacting to blockchain. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Andy Maguire.
May 11, 2018
Ep. 213. Interviews: Jeff Nicholson & Patrick Givens, VaynerMedia
42:16
In back to back interviews, David first meets with the CMO of VaynerMedia, Jeff Nicholson to discuss how VaynerMedia's different marketing style, how to measure brand impact, and his unique journey to the height of the brand. Simon then sits down with Head of VaynerSmart Patrick Givens to talk about voice marketing, marketing on the Internet of Things, and the future of audio. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Jeff Nicholson and Patrick Givens.
May 09, 2018
Ep. 212. News: Debutantes and Diversity
53:52
Ross and Sarah sit down with Sameer Gulati, Head of Policy and Regulation at Innovate Finance, Kathryn Harris, Innovation Lead at Lloyds, and James Hurley, Enterprise Editor at The Times. Ross takes the panel through the latest weird and wonderful stories from the fintech world, including: the number of fintechs set to double by 2030, Monese reach the Holy Grail of finance, and Australia's data falls off the back of a truck. All this and so much more on today's episode of Fintech Inisider! Subscribe so you never miss an episode and leave a review on iTunes. Share the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: James Hurley, Kathryn Harris, and Sameer Gulati.
May 07, 2018
Ep. 211. Interview: Suresh Vaghjiani, MD Global Processing Services
25:51
Simon discusses the card outages in detail with Suresh Vaghjiani, including: what happened, how it was fixed, and what GPS have done to prevent it from ever happening again. Special Guest: Suresh Vaghjiani.
May 04, 2018
Ep. 210. News: Underserved and Overcharged
1:06:29
Simon and Ross sit down with Carrie Osman, CEO and founder of Cruxy, Ali Paterson, Editor of Fintech Finance, Amelie Arras, Marketing Director of Adastra Marketing, and Veronique Constans, Programme Manager at 11:FS. Ross takes the panel through the latest interesting and amusing stories from the fintech world, including: Global fintech funding hitting a record high, Revolut's unicorn valuation, Amazon's foray into blockchain and Cryptocurrency means funeral finance? All this and so much more on this episode of Fintech Inisider! Subscribe so you never miss an episode and leave a review on iTunes. Share the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Ali Paterson, Amélie Arras, Carrie Osman, and Veronique Constans.
Apr 30, 2018
Ep. 209. Interviews: Deputy Mayor of London Rajesh Agrawal
25:02
David met with the Deputy Mayor of London, Rajesh Agrawal to talk about how Brexit is set to affect the city, how to encourage entrepreneurship, and how the gender diversity needs to be encouraged to get all we can out of the talent pool. Special Guest: Rajesh Agrawal.
Apr 27, 2018
Ep. 208. CEO Interviews: Luke Johnson, Neat Capital & Mutaz Qubbaj Squirrel
42:38
Simon asks Luke about the state of the US housing market today and how fintech is enabling 20 minute mortgage applications. Neat Capital also boasts the ability to bid offer and close on a home in two weeks. Then Simon met with Mutaz to discuss budgeting and saving in the digital economy and how to help customers from overspending. Go to survey.11fs.com (https://docs.google.com/forms/d/e/1FAIpQLScDC9WxbcyInqZKccCS6opwnjeN_be3AJ76uUazQ8xMM6MK_Q/viewform) to share your views. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Luke Johnson and Mutaz Qubbaj.
Apr 25, 2018
Ep. 207. News: Instant Gratification
56:06
David and Sarah sit down with Lucy Woolfenden, Marketing Director at Yolt, Pol Navarro, Digital Innovation Director and Sarah meets with Alex Park, Digital Director at Metro Bank. Sarah takes the panel through the latest interesting and amusing stories from the fintech world, including Ant Financial’s $150 billion valuation, Revolut launching Vaults, and The One Where Ross Got Mistaken for a Banker. All this and so much more on this Monday episode of Fintech Insider! Go to survey.11fs.com (https://docs.google.com/forms/d/e/1FAIpQLScDC9WxbcyInqZKccCS6opwnjeN_be3AJ76uUazQ8xMM6MK_Q/viewform) to share your views. Subscribe so you never miss an episode and leave a review on iTunes. Share the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Alex Park, Lucy Woolfenden, and Pol Navarro.
Apr 23, 2018
Ep. 206. Fintech Insider: After Dark V - Part 2 San Francisco - Facebook Trust & Silicon Stereotypes
58:27
Sam and Doug sit down with Mike Sigal, VC at 500 Startups, Lisa Gansky, VC at Mosaic, Brit Morin, Founder and CEO of Brit + Co, Mark Jamison, Head of Innovation and Design at Visa, Kate Adamson, Head of Mortgage at Plaid, Tony Morosini, VP Banking at Sofi and Anatoly Kvitnitsky, Head of Growth at Trulioo. Sam takes the panel through the latest and greatest in news stories getting key insights into what's happening and what matters most. Including Mark Zuckerberg's appearance before Congress, Why nobody trusts Facebook, if equal pay is getting any closer and why Silicon Valley Stereotypes are just plain wrong. Guaranteed Fake News free and to teach you at least one thing you didn't already know! Subscribe so you never miss an episode, show us some love and leave a review on iTunes. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Anatoly Kvitnitsky, Brit Morin, Doug Bobenhouse, Kate Adamson, Lisa Gansky, Mark Jamison, Mike Sigal, and Tony Morosini.
Apr 20, 2018
Ep. 205. Fintech in a Flat 3: Bit Conneeeect!!
58:46
Sam starts the show by butchering the names of old friends, talking about the San Francisco housing crisis and if Frisco is a cool name for the city. The panel moves on to podcasts, pitches, the importance of story telling when it comes to brand, and how podcasts can change the world. After the break the panel discusses how to understand the way money works and how decentralised ledgers might have a much bigger impact in other parts of the world. All this and much much more on this episode of Fintech in a Flat. We hope you enjoyed the show! Subscribe so you never miss an episode, and if you want to show us some love then please leave a review on iTunes. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Betsy McCormick, Jason Zaler, Michael Casey, Ollie Judge, and Sheel Mohnot.
Apr 18, 2018
Ep. 204. Fintech in a Flat 2
52:08
Sam and the panel discuss the very latest in fintech news. Kicking things off with the Facebook Cambridge Analytica scandal, Mark Zuckerberg's appearance before Congress, and that grown men need to stop being juvenilised. After a few bowls of home-cooked chilli the panel get back to the mics to talk about Equal Pay Day and how companies are trying to empower people to ask for the money they deserve. Diversity issues are discussed by Founders who come from various backgrounds who share what it's like starting up in the industry. We hope you enjoyed the show! Subscribe so you never miss an episode, and if you want to show us some love then please leave a review on iTunes. Let us know your thoughts @FintechInsiders and join the discussion by signing up at www.fintechinsidernews.com Special Guests: Dan Macklin, Divine, John Waupsh, and Yuliya Tarasava.
Apr 17, 2018
Ep. 203. Fintech Insider After Dark V - Part 1 London - Partying & PayPal
49:47
Our After Dark shows are always exciting and this one’s no different. In front of an amazing audience the panel kicks things off with Paypal’s new movements. M-Pesa wallet goes online thanks to a collaboration between Paypal and Safaricom. Meanwhile over in the USA, Paypal is making moves towards more traditional banking in a bid to connect those without bank accounts to the digital economy. Young coders might be avoiding London over Brexit fears. But is Brexit a real problem for the fintech space and are coders leaving or is the talent rush just slowing down? Andy Murray lobs over an interesting bit of fintech news by betting that British Fintech is going to a smash hit. But how big is he betting? Accenture released their wealth management report on the next era, focusing on Millennials. Despite all the good stats on what Millenials want, can a one-size-fits-all digital experience ever work? Amazon targets teens, the online bookshop-turned-retail-monolith wants to get to teenagers before the banks are able to. It’s a common tactic used to establish brand loyalty while consumers are young. Sweden turns against cashlessness amid fears it puts us at risk of attack, with 70% of Swedes wanting to retain some use of cash. But 40% of Britons say they can see themselves going completely cashless in the future. So why is there such a split? Square’s Cash App arrives in the UK, it’s a potential competitor to Venmo, but can it survive in the UK amongst platforms like Starling and Monzo? Rounding out the stories tonight, it turns out that the wild entrepreneur John McAfee is charging $105,000 per tweet promoting digital coins and Initial Coin Offerings. Yet another dodgy story on the man who had a very suspicious time in Belize with murdered neighbours and suspected drug dealers. His life is a movie deal waiting to happen. We hope you enjoyed the show! Subscribe so you never miss an episode, and if you want to show us some love then please leave a review on iTunes. Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Definitely tweet us if you were at After Dark live with us! We always love hearing from you all. Special Guests: Liz Lumley, Megan Caywood, and Richard Davies.
Apr 16, 2018
Ep. 202 Interview: Ross Dalzell
21:34
We ask Ross about his love for SMEs and how the traditionally underserved market will benefit from the new open banking regulations as well as how critical SMEs will be for fintechs. We get an insight into what Barclays is doing to integrate fintech and making sure that they continue to serve SMEs. Ross also tells us about the wider implications of open banking, what fintechs should be aiming for when pitching to clients, and how banks can partner with agile services in the open banking world. Ross shares his views on the techwave set to hit all industries, how that’s going to impact the role of banks and how they can advise SMEs to adapt to new changes in order to perform in their sector. Cyber-fraudsters have a new target in busy SME owners, Ross explains how banks need to educate themselves and customers to protect them from becoming victims. All this and much more in this episode of Fintech Insider. We hope you enjoyed the show! Tap subscribe so you never miss an episode, and if you want to show us some love then please leave a review on iTunes. Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Ross Dalzell.
Apr 13, 2018
Bonus: Interview with Richard Davies TSB Design Competition
17:05
Ross and Richard discuss the upcoming design competition, how TSB aims to utilise innovative design in a wider business banking context and of course all the rules. TSB is looking to champion SMEs and tackle their problems, thrive and be more productive without having to weighed down by banking admin. Richard Davies tells us what he wants the competition to achieve and how being the first high street bank with a modern banking platform will give TSB an advantage Universities, students, and fintech freelancers are the main audience for the competition. Everyone else would probably be breaking the terms of their contract. TSB want applicants to figure out how to transform banks physical reach and capabilities for helping local business to right across the UK. We learn about the O2O hybrid, fusing the digital and real worlds together, that TSB is moving forward with, and how they’ve been inspired by Alipay’s take on it. The competition is also looking for fresh thinking without any preconceived notions of what banking is, it’s about leading a generation. TSB is working with 11:FS and 12 universities on the competition. The prizes are pretty exciting. £9000 has been set aside in total, 2 x £3000 and 3 x £1000 paid out by TSB directly to the winners. We hope you enjoyed this bonus show! Subscribe so you never miss an episode, and you know you want to show us some love so please leave a review on iTunes. Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Richard Davies.
Apr 12, 2018
Ep. 201 Insights Live: Breaking into Fintech
39:59
Jeff Tijssen, 11:FS Head of Consulting, Sophie Winwood, Head of Partnerships at Innovate Finance, and Valentina Kristensen Head of PR and Marketing at Oak North all speak with Ross Gallagher on the skills you need to make it in the fintech world. Getting things started we’re talking about what backgrounds are best to break into fintech and where all our panel came from to get to where they are now. We explore what the fintech industry is looking for in applicants and who it’s trying to attract. Which matters most, the finance or the technology? And where does the customer fit into it? We also look at where the principles of Fintech and traditional finance converge and separate. Something definitely worth considering for those difficult to answer interview questions. The panel discuss where new technology is disrupting the traditional financial model and whether you really need a background in financial services to break into the fintech world. To round things off we look at where younger people need to go, who they need to be talking to and what questions they need to be asking to become the next generation of fintech talent. We hope you enjoyed the show! Subscribe so you never miss an episode, and if you want to show us some love then please leave a review on iTunes. Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Jeff Tijssen, Sophie Winwood, and Valentina Kristensen.
Apr 11, 2018
Ep. 200. 11:FS Turns TWO! Company culture, consultancy, and cupcakes
59:05
In our birthday episode we take you on a lookback from the entire 11:FS team over the last couple of years. Including the highlights and challenges of taking on clients, applying for projects with banks and everything we do besides make podcasts. Our founders share why the company got together, where they saw a gap in the market and how they made the leap to take it on. Fintechs of the future have to do things in a slightly different way today to stand out from the major consultancies. Growth is the keyword for most banks these days across the world. Can fintechs deliver that level of growth needed or are banks going to be forced to keep repeating the cycles pre-2008? We also take you under the hood of 11:FS Pulse 2, set to launch at the end of the month, and why even with a small team it’s possible for fintechs to deliver next-gen services. Simon shares a few of his favourite rumours about what we do for big banks, but Jason brings it back to what we’ve actually done and what banks actually need in the new era. Doing something new from a business standpoint in an intelligent way. Sophie shares the challenges of actually growing a startup in a smart and sustainable way from an employee numbers standpoint. When word gets out applications shoot up and how finding the right match between roles, people, and the company itself is an art. David and Jason share a few of their core beliefs on making a startup grow properly, how pyramid growth is outdated in an agile market. Even with three distinct business faces, media, consulting and research, 11:FS is, at its heart, only one team. It’s vital to startups for all their teams to adapt and work together. Diversity of thought is a driving factor behind 11:FS growth, Sophie explains why diversity isn’t just about gender but finding people who can blend together different ideas and use them to drive forward the company's goals. Storytelling is a huge part of what we do, Ollie and Laura give their feedback on why 11:FS media has been so successful. Podcasts like this, speaking events, providing narratives with the real facts and the real reasons behind stories instead of focusing on soundbites are all just one part of why. Transparency at all levels only ever helps. Conflict works in a startup, rather than sticking to a company line, Simon shares how it’s proven to be a big help to 11:FS to have disagreements. So long as the entire team is driving towards the same goal having a discussion only helps to achieve that. All this and more on this week’s special Fintech Insider. Of course none of this would be possible without you our listeners and so we want to say thank you for all your support so far and we're looking forward to delivering even better content in the future. Thank you for listening! You can find us on Twitter @FintechInsiders or @11FSTeam or find us on Facebook, YouTube and Instagram or drop us a line podcasts@11fs.com Don’t forget to subscribe to the show so you never miss an episode, and if you really love us, leave us a review on iTunes. Special Guests: Jeff Tijssen, Ollie Judge, Ross Methven, and Sophie Theen.
Apr 09, 2018
Ep. 199. Insights: HL Techover
1:04:05
In this very special takeover episode we uncover exactly who Hargreaves Lansdown are, directly from their new tech centre in Warsaw and why a company like theirs needs to be on the cutting edge. Creating a tech platform and digital focused business has become a key part of their business. We discuss the importance of constant innovation and technology in the industry and how it helps them stand out from the crowd. Hargreaves Lansdown share how they’re making waves in the fintech space outside of the London fintech bubble in the UK and abroad. The digital age doesn’t mean the end of analogue, HL discusses why they still see value in an analogue safety net that puts the client first. Website and mobile functionality have changed, new tech and new feedback has meant that firms have to adapt how they deliver experiences across devices, HL share how they’ve done it. Mobile users suffer from a lack of understanding from companies, the panel discuss how knowing their audience has been key to their growth and how all their tech is routed in essential customer needs. Word of mouth is still a key driver in growth, the panel discuss how much of an impact it has on their business and that the relationship they build with their clients from that is their most valuable asset. We talk about all this any much more on this Friday’s episode of Fintech Insider. Thank you for listening! You can find us on Twitter @FintechInsiders or @11FSTeam or find us on Facebook, YouTube and Instagram or drop us a line podcasts@11fs.com Don’t forget to subscribe to the show so you never miss an episode, and if you really love us, leave us a review on iTunes. Special Guests: Chris Hill, Chris Worle, David Davies, Michal Glowinski, and Pete Townsend.
Apr 06, 2018
Ep. 198. Insights: HMT's International Fintech Conference
48:30
We’re at the IFTC held at London’s Tobacco Dock where Simon is meeting some of the fintech envoys outlined in the Chancellor’s keynote address and getting some insights into how the new fintech strategy will play out. David Duffy explains the excitement behind the fintech bridges and the challenges ahead for fintechs and banks working together. Eileen Burbidge shares key insight on the state of the fintech landscape today, how the UK leads the industry, how fintechs need to adapt in the face of GDPR and the power of transparency. Al Lukies gives us some more information on the fintech bridges and how the Australian bridge will be stronger than the Singapore, Hong Kong, South Korea and China bridges. Collaboration is at the heart of the bridge but it’s at the first step of a long journey. Nikhil Rahti comments from his unique position on fintechs gradual change from the B2C market to financial markets. How new tech is improving sectors the world over and just why open access distributed ledger technology might speed transactions up to transform the global financial market. Adrienne Harris gives her global perspective on fintechs growth, where its future challenges lie, how the UK and US can learn from each other, and the importance of efficient regulation. Imran Gulamhuseinwala tells Simon about the Open Banking implementation and ensuring that the 9 largest banks in the UK implement it properly. He also explains that Open Banking will have a few more iterations before it’s complete and what the next few phases will be. We hope you enjoyed the show! Don’t forget to subscribe so you never miss an episode, and if you really love the show please leave us a review on iTunes. Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Adrienne Harris, Alastair Lukies, David Duffy, Eileen Burbidge, Imran Gulamhuseinwala, John Glen, and Nikhil Rathi.
Apr 04, 2018
Ep. 197. News: Clickbait
59:13
Laura and David take a look at the last week’s biggest stories, alongside Jeff Tijssen, Monzo’s Leah Templeman and Bud’s Ed Masleveckas. Kicking off with a few announcements from some big banks - Deutsche Bank claims the bank account could be a thing of the past in less than 20 years time, which sounds contravertial but in the same speech it appears he’s only just realised banking is ready for disruption. In a similar vein, Citigroup annouce their big banking comeback… with a mobile app. Moving onto the UK banking and fintech scene, TSB have announced the arrival of their marketplace - making them the first of the high street banks to offer such a thing. Ross Gallagher caught up with TSB’s Commercial Director, Richard Davies to find out more. Next up, Leah talks us through Monzo’s integration of Yolt and also helps us dissect Monzo’s diversity report - David is most impressed with their “sexy” graphs. We also talk about Revolut’s virtual disposable cards - and the sheer rate at which Revolut are rolling out new products and services. Laura caught up with Vlad Yatsenko, Revolut’s CTO to find out more about the use case behind the virtual cards and how it helps prevent card fraud in ecommerce. The second half kicks off with two international money transfer stories as Santander team up with Ripple to speed up cross border payments to under 24hours - but they might have been pipped to the post by new BBVA-backed start up, Denizen who claims it has created a “global banking platform” that allows customers to receive money in one country and pay it out in another immediately, avoiding international transfer fees and eliminating currency exchange fees. Rounding out the show with millennials, coffee and cake as Amex acquire UK fintech Cake while Square is encouraging millennials to buy more coffee with their Square Cash cards for discounts… and the chatbot Plum is offering more ethical investment services to its mainly millennial user base. And finally a man beats up a cash machine in Australia and the footage makes the Daily Mail! We hope you enjoyed the show and had an eggs-cellent Easter weekend! Don’t forget to subscribe so you never miss an episode, and if you really love the show please leave us a review on iTunes. Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Ed Maslaveckas, Jeff Tijssen, Leah Templeman, Richard Davies, and Vlad Yatsenko.
Apr 02, 2018
Ep. 196. Insights: Wealth Tech 2018
57:07
Simon has an insightful interview with Blackrock and iShares' Stephen Cohen on the future of wealth finance and tech. We also have a roundtable panel going through the latest jargon, demystifying the ARs from the VRs and explaining why the two are so often confused. Troubles with AI and machine learning and how they apply to the industry? Another two things that sound so similar, those at the cutting edge will take you through it step by step. Fintech is a fast paced world with constantly evolving buzzwords and acronyms. It’s forgivable to let a few things slide, our guests use real world examples to show you how important these new techs are and how they can improve your business. Our roundtable brings you: Rebecca Skiles, Managing Director, Accenture Digital, Olivia Vinden - Tech/Blockchain specialist for Asset and Wealth Management, Alpha Nick Burns, Chairman, EngageWorks And to cap things off we have another interview, this time with Eileen Burbidge, Partner at Passional Capital, on the major trends of the moment and where wealth sits within that. All this and more in this week's show! Don't forget to subscribe so you never miss an episode and if you want to show us some love leave a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Eileen Burbidge, Nick Burns, Olivia Vinden, Rebecca Skiles, and Stephen Cohen.
Mar 30, 2018
Ep. 195. Interviews, IFGS 2018: Alipay, Onfido, InvestHK and More
51:29
In a series of one to one interviews from Innovate Finance Global Summit 2018, Ross Gallagher and Simon Taylor explore the ins and outs of some great fintechs with some exciting movements in the UK, Hong Kong, China, and the EMEA. Including: Benedetta Arese Lucini, Co-founder, Oval Money Charles d’Haussy, Head of Fintech, InvestHK Thomas Eyre, CEO and Co-founder LOQBOX Li Wang, Head of EMEA, Alipay James Mackonochie, COO and Co-founder, Pia Marieke Flament, Managing Director for Europe, Circle Sophie Winwood, Head of Partnerships, Innovate Finance Stephen Ingledew, CEO, Fintech Scotland Husayn Kassai, CEO and Co-founder, Onfido These fintech superstars give us the scoop on where they’ve been, what they’re doing, and where they’re going over the next year. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders or email podcasts@11fs.com. Special Guests: Benedetta Arese Lucini, Charles d'Haussy, Husayn Kassai, James Mackonochie, Li Wang, Marieke Flament, Sophie Winwood, Stephen Ingledew, and Tom Eyre.
Mar 28, 2018
Ep. 194. News: Peter the Leopard
1:09:17
Rainmaking Colab MD Helene Panzarino, journalist/guru Monty Munford and 11FS’ own Ryan Garner speak with Ross and Simon to go through this week’s top stories in UK fintech and banking around the world. We head up the show with a bevy of Fintech stories, starting off with Philip Hammond’s strategy announced at the International Fintech Conference, covering robo-regulations, a new fintech taskforce led by the Treasury, and fintech bridges. We move on to the rest of the week’s fintech news, including Tide’s claim that they’re the fastest business loan service in the world. Pockit Loqbox has a mission to help the UK’s unbanked improve their credit score, Oak North breaks new ground by becoming the first UK fintech to report an annual profit, and we’ve got an illuminating interview with Valentina Kristensen, Director of Growth and Communications at Oak North. Yolt connect to 6 major banks...or is that 4? N26 expand across the pond and Monzo have reached a landmark number of customers. In the second half of the show we delve into Virgin Money and Standard Life’s new deal on asset management, Michael Sheen’s transformation into a fintech vigilante, and why Whatsapp is shifting to payment services in India. Uber pulls its driverless car scheme following a fatal crash in Arizona, the second accident the company’s had with its driverless cars. Religious updates in the fintech sector with the Church of England now taking contactless payments alongside the collection plate powered by iZettle and SumUp. Finally, Rooster Money has partnered with JustGiving to make it easier for children to donate money to a charity of their choice. All this and more in this week's news show! We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Helene Panzarino , Monty Munford, Ryan Garner, and Valentina Kristensen.
Mar 26, 2018
Ep. 193. Interview: Chris Skinner, Author - Digital Human
30:20
Chris Skinner has a blog many of you are sure to know at www.thefinanser.com, it’s packed full of great insights into the financial world. He’s also 11FS’ very own advisor to special projects. Chris is Chair of the European networking forum: the Financial Services Club. He is on the Advisory Boards of many companies including Innovate Finance, Moven and Meniga. The big topic of his upcoming new book is Humanity’s Fourth Revolution and the next generation of finance. How it’s happening right now and soon 4.5 billion more people will be able to access banking services. Digital Humans exist on a Connected Planet, they discuss how those who pay the most to move money often have the least and how this is changing through connectivity. Star Wars vs Star Trek. In an unusual turn for Fintech Insider Chris and David discuss which one's more likely in the future, with a financial twist of course. What are Western companies missing out on and what can they learn from the East and the developing world on financial inclusion and accessibility? They take a close look at Ant Financial, their leap forward to fifth generation architecture and why regenerating every few years works. Are Fintechs just making faster horses? Does it work and should companies be creating something new? We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Chris Skinner.
Mar 23, 2018
Ep. 192. News: Everyone and their grandmother is buying into it
1:07:20
Cruxy&Co's Alexandra Cheung and Capco's Charlie Wood joined David, Jason and Ross to go through this week's top stories in UK fintech and banking and around the world. We kick off with a slew of UK fintech stories, including Starling's launch of cross border payments, and also highlighting their research into "everyday sexism" into financial services marketing which was picked up by the mainstream media. Are we blind to everyday sexism? David says yes, Alexandra says no. We move on to a report by the inimitable Sarah Kocianski on the state of neo banks and how fintechs might have to try harder than before to keep their customers happy. Next up they discuss HSBC's proposed app to take advantage of Open Banking, and Tandem's purchase of Pariti. In the second half of the show we talk tech giants, as Google claim they want to be bank's friends not their rivals .- but do our panel believe them? - Google ban of crypto ads, Square's monumental share increase possibly as a result of embracing bitcoin, Amazon's e-commerce debit in Mexico to encourage shoppers without debit cards to use their services and Tim Berners-Lee's condemnation of the tech giants as exploiting people's data. And finally - in an incredible marketing move, Standard Chartered hires Ivory Coast mega star Didier Drogba as their first customer for their Ivory Coast online bank. All this and more in this week's news show! We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Alexandra Cheung and Charlie Wood.
Mar 19, 2018
Ep.191. Interview: Aneesh Varma, CEO - Aire
27:27
Aneesh founded Aire in January 2014, inspired by his inability to access credit as a migrant in London. Aneesh has a background in risk (Morgan Stanley), analytics (Credit Suisse) and M&A (J.P. Morgan). In 2008, Aneesh founded FabriQate, a mobile customer experience engine helping clients to predict user behaviour. Aire are researching and building a new credit algorithm that helps customers to access an alternative credit score. The app tackles financial inclusion by aiming to provide credit access for customers who are unable to build a credit score. Simon asked Aneesh how their credit model uses alternative data and what their sources are. They also discussed their ambitious long term strategy - to change the way we look at credit and ensure everyone has appropriate access to credit - but how do they go about achieving such a huge aim? Aneesh also talks us through some of their research projects and collaborations. The big topic is also financial inclusion and Aneesh tells us why that's so close to his heart and what other social issues technology will affect in the coming months and years. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News.
Mar 16, 2018
Ep. 190. News: Imagine if the Kardashians could code
56:42
Kicking off with the biggest news, we talked about the gender pay gap, who has 'fessed up and who hasn't, why the disparity in earnings is no great surprise, and what can be done to improve diversity in all its forms across the industry. We also discuss why women are put off tech careers before they even leave school (and why Reddit isn't the most scientific way to collect data), why female tech role models are desperately needed, why enthusiasm for app-only banks is on the wane, Monzo's marketplace launch in beta, and what Atom will do with their latest round of funding. Next up are the two biggest Amazon stories of the week - their proposed plans for a checking account product with either JPMorgan or CapitalOne and Jeff Bezos' refusal to lose India, having conceded China to Alibaba. We also have a mini section on corporate social responsibility as Nuns (and other trading bodies) call out unethical practices at WellsFargo, and Kabbage take a strong stand in the light of the tragiv Parkland shootings. And finally, in the sillier part of the show we take a look at Xinja's glow in the dark payment cards, and Donorfy's GDFR playlist - is it (in REM's words) The End of the World As We Know It? We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Caroline Plumb, Laurel Wolfe, Sarah Kocianski, and Veronique Constans.
Mar 12, 2018
Ep. 189. Insights: Women in Fintech
1:03:17
First up, Laura talked to Rachel Kent about her background and how she's got the position she's in. How has she overcome any restricting factors in a typically male dominated industry? Why is it so important to highlight the contributions for women in this industry? What's the future for women in this industry? Next up, Wendy Jephson joins to talk through what makes Sybenetix so special and why she decided to create this company. What gap did she look to fill in the market? We also talked through Wendy's past, particularly her background in law and psychology, more specifically how this breadth has helped her in this industry. Sophie Bialaszewski was next to give the lowdown on her career! We talk through how she broke into finance and how people actually innovate. How hard is it to instil a culture which promotes innovation? Min Teo was next up to reveal all to Laura, going through the ins and outs of the fascinating business that is 'Yo-yo wallet'. What's the future like for women in Fintech? Last but not least, Adizah Tejani talks through her background and how she got involved with Token. What does the future of Fintech look like and how did you market Token? We hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Adizah Tejani, Min Teo, Rachel Kent, Sophie Bialaszewski, and Wendy Jephson.
Mar 09, 2018
Ep.188. News: Pump that Money
57:06
With Ross Gallagher in the host's seat for the very first time, he led co-host Simon Taylor, Nina Mohanty, Doug Bobenhouse and Valentina Kristensen to take a look at the week's top stories. We kicked off with news that research from Cedr and Trustpilot discovered a way for open banking to pump £1bn into the UK economy. This is obviously great news but is dependent on customers fully adopting the opportunities Open Banking offers and begin sharing their data. The next three stories surround digital banking and new propositions as Lloyds announce plans for a £3bn digital transformation of their services over 3 years (not so long after their last 3 year transformation plan). Hot on their heels is Virgin Money's less pricey but not insignificant £38.3 million investment in a digital bank, which is disparaged by our team as being "just an app" (so far) and "putting lipstick on a pig". Finally there's easyJet CEO launching easyMoney, but kicking off with just an ISA, as the first of several products. Again the team is not impressed, and thinks they could've tried harder. Next up we discuss New York's commitment to fighting cyber crime and the shocking news that previously cyber crime crackdowns had only been voluntary and on a state by state basis, only now the US is cracking down but not, as lamented by Nina, at a federal level. The team also discuss Square continuing to support bitcoin, N26 continuing to grow exponentially, GoHenry teaching kids how to earn and save, contactless cards embedded in coats for the homeless in Amsterdam, and 50 Cent's insistence that he never owned any bitcoin - despite previously claiming to have earned $8million in bitcoin for the sale of his last album - our team have 21 Questions for him on this one. We hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Doug Bobenhouse, Nina Mohanty, and Valentina Kristensen.
Mar 05, 2018
Ep. 187. Interview: Interview with Stefan Ebner, CEO of BrainTribe
33:02
In the next 5 years we're going to see Data commoditised and in an era where data sovereignty is going to be come more prominent, how to large companies use this to create more customer centric products. Many would say data is going to become digital oil, but should it be seen as digital water? Something everyone (should) have access to? BrainTribe aim to create an open source operating system for data and Stefan Ebner explains how their clients use said data to improve their business models. How is it open source? What are data lakes? How much does efficient use of data improve companies? Find out the answer to all of this and more in this interview! Hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Stefan Ebner.
Mar 02, 2018
Ep. 186. News: Fist bumps over the Atlantic
54:12
We kicked off the show with a double whammy of Starling stories. Luckily we had Megan Caywood to tell us more. Firstly this one in CityAM announcing Starling's 4 new partners in their marketplace: Pensionbee, Wealthsimple, Habito and Kasko. Next we move onto Starling’s Settle Up feature which Megan explains as “A really easy way to make payments between friends”. Ross said he struggled to find the use case for this at first but now he properly gets it, and its design is excellent “I struggled at first to see this as a use case… but it’s awesome and design-wise it’s really nice”.  Moving on from Starling to their biggest rival, the team discuss this story from City AM - regarding Monzo's partnership with Moneybox via open banking APIs, which allows Monzo users to invest their cash by rounding up purchases to the nearest pound. From Monzo to Revolut, and ss with seemingly every Revolut CEO interview, this interview in the FT  got a lot of people talking on Fintech Insider News, our forum for discussion of the latest news and stories in the fintech world.Nikolay Storonsky talked to the FT about the long hours and high staff turnover at Revolut, claiming there is little room for work-life balance in a fast-growing start-up. However he also claims he has never come across a burnt-out employee, and pledges to pay for a two-week holiday for any of his staff who feels overwhelmed by the demands of their job. Interesting stuff...what are the chances someone takes him up on that pledge? The next story is one Simon described as "Giving me warm fuzzies" as The UK's FCA and the US' CFTC sign fintech pact. The Financial Conduct Authority (FCA) and the US Commodity Futures Trading Commission (CFTC) have signed an arrangement that commits the regulators to collaborating and supporting innovative firms through each other’s financial technology (FinTech) initiatives – LabCFTC and FCA Innovate. To summarise, Simon described the pact as “fist bumps over the Atlantic”. From one pact that definitely is happening, this one is less clear. In this story from CNBC, Amazon might have teamed up with the Bank of America for its lending programme. If Amazon are working with big banks to get into the lending space, should traditional players in this market be worried? In this next story they discuss a partnership that this time definitely is happening: Azlo, a digital banking startup targets gig economy workers is backed by BBVA. This story impressed the panel slightly more than the speculative Amazon murmurs, with Edward Berks calling it a "solid proposition". From a Spanish backed startup to a Canadian one that’s gaining momentum, is the news in Business Insider regarding robo advisor Wealthsimple's £37 million fund raise. Their business model heavily targets millennials - 80% of their clients are under 45 and 40% are first time investors. Is the age of robo-advisors coinciding with mellenials having more money to invest? Next up we reached the silly story part of the show now, starting with this story from Conservative Home explaining how Conservatives can use the blockchain for activism. This is a bizarre thought piece about a theoretical token called ConservativeCoin and indeed Megan summarised this well, stating that "it sounds like someone had too much time on their times". Continuing with the crypto theme, and setting up new tokens, CoinDesk broke the news this week that Steven Seagal Endorses Questionable 'Bitcoiin' ICO. Instead of kicking ass on screen, it seems the martial arts savant has taken to round-house kicking the blockchain world by endorsing Bitcoiin2Gen....the name alone had eyebrows raised! In a show packed full of good news, we chose one more to end on, this one in the Express regarding the Big Issue magazine seller who takes contactless and saw a huge boost to sales as a result. Big Issue seller Robin Fabian bought a contactless card reader to increase his sales after passers by repeatedly didn’t the have £2.50 in change to buy a magazine. He said the card reader paid for itself on the first day, and since then he estimates he's sold 200 extra copies. Hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Edward Berks and Megan Caywood.
Feb 26, 2018
Ep. 185. Insights: Fintech for All
29:31
Today we’re bringing you an insights show with a difference. A couple of months ago our 11:FS CEO David Brear was invited to be a judge of Tech City UK’s Fintech for All competition. This was a nationwide competition in 2017 to find fintech startups that make financial services work for everyone. As well as some fantastic entrants and eventual winners, this event got us thinking about the wider implications of financial inclusion. Therefore we felt we really needed to do a podcast to delve into the issues raised.and what this competition really highlighted, and how best the problems of financial inclusion and serving the underbanked can be solved in the UK. Joining us we had both the Tech City UK team behind the event and also an event sponsor and an event winner: Laura Coffey - Head of Fintech at Tech City UK Gregoire Michel - Senior Program Manager at Tech City UK Miles Debrah - Evaluation Grant Manager at Money Advice Service Virraj Jatania - CEO & Co-founder, Pockit We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Gregoire Michel, Laura Coffey, Miles Debrah, and Virraj Jatania.
Feb 23, 2018
Ep. 184. Fintech Insider After IV - The Valentine's Day Edition
44:40
Walking on to Barry White blaring out over the sound system, Jason and Simon kicked off After Dark IV, the Valentine's Day special - our biggest ever live After Dark show at WeWork Moorgate. With over 300 fintech fans in attendance, the guys introduced a fantastic panel of guests including Valentina Kristensen, Head of Marketing at Oak North; 11:FS Pulse and Research Director, Ross Gallagher; our most prolific podcast guest, co-host of InsurTech Insider, Business Insider analyst and reporter, Sarah Kocianski, and HSBC’s Global Head of Corporate and Institutional Digital, Niall Cameron. Fully provisioned with alcohol and a wealth of terrible Valentine's day puns the panel were all set to unpick the week's top (and often sillier) stories. We kicked off with the news that venture capital investment into fintech more than doubles, according to Innovate Finance reports; next up we have a swathe of Blockchain Insider stories starting with Jay Z’s Roc Nation investment in Robin Hood, and France and Germany's call for regulation of crypto at the G20. We also touched on an InsurTech story as Uber and Waymo settle their divorce with a $245 million settlement over self-driving-car trade secrets. In part two we cover, Monzo goes stateside as Tom Blomfield hints are early plans for US expansion; Monese goes intergalactic, in a clever piece of PR to celebrate a successful launch for SpaceX’s Falcon Heavy, they have opened the queue for a banking service available on Mars; Alibaba does a thing as Ant Financial seeks $5bn in funding ahead of IPO which will make them the world's biggest unicorn, ahead of Uber. We also play a game with our audience asking who said what? as we read out quotes from execs who denied innovation, even as it was happening around them - test your knowledge and see if you can beat our audience! Thanks to everyone who came on the night - stay tuned for After Dark V! Hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guests: Niall Cameron, Sarah Kocianski, and Valentina Kristensen.
Feb 19, 2018
Ep. 183. Insights: FCA Takeover
47:44
In this very special FCA Takeover Jason speaks to: Anna Wallace - Innovate Head of Department and Nick Cook - Head of Regtech & Advanced Analytics all about Project Innovate and future plans for the sandbox following Chris Woolard's announcement, interview and paper earlier in the week. (For more info on that, check out Ep 182 of Fintech Insider where Jason got the scoop). Next up he and Simon talk PSD2 and Open Banking with Graeme McLean - head of banking and lending policy; and Val Smith - Director of Credit Authorisations. They chat about the successes of Open Banking so far, what could've been better and what the future looks like. And we also had the chance to talk about the FCA’s Competition remit with Mary Starks - Director of Competition and Chief Economist. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Anna Wallace, Graeme McLean, Mary Starks, Nick Cook, and Val Smith.
Feb 16, 2018
Ep. 182. Interview: The FCA's exclusive announcement
23:19
Chris Woolard, Strategy and Competition Director, at the FCA speaks exclusively to Jason Bates about an announcement concerning their regulatory sandbox. Without giving the game away, they discuss the FCA;s latest paper about their future plans for the sandbox, how this will help companies and also take advantage of reg tech. Chris tells us about the success of the previous 4 cohorts of the sandbox to date, and what the future looks like. He explains what the Innovate department of the FCA does and what it focuses on. He tells us about the importance of regulation, especially for start ups and how the FCA is best placed to help start ups, they don't want to appear unfriendly or intimidating so that start ups actively avoid being properly regulated. Additionally they also discuss Chris' background, how he got into the role and the importance of competition in the market. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guest: Chris Woolard.
Feb 14, 2018
Ep. 181. News: [The SME sector is] So Hot Right Now
1:04:39
In this week's news show Simon and Jason are joined by 11:FS NED Chris Skinner, Tanya Andreasyan, Editor at Banking Technology; Kristian Luoma - Head of OP Lab, in town from Helsinki for one night only and Cliff Evans, Head of Digital Banking at Capgemini, to take on the week’s top stories. This week they look at the monumental shifts in both global stock exchanges and crypto markets - what has been going on, can it bounce back and should we be worried?; the US take on Open Banking - what can they learn from the UK?, and exciting developments in the SME space both here and abroad. We speak to TSB Commercial Director Richard Davies to tell us more on their planned £100m injection of funds into the UK"s SME sector. The team also take on, big banks calling for regulation of tech giants, Alipay's new ventures into cashless European tourism, Penta's funding round, the death of the chatbot, the UX revolution in banking that might have passed you by, and how out of date computer systems are allowing hackers to hit the jackpot. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Chris Skinner, Cliff Evans, Kristian Luoma, Richard Davies, and Tanya Andreasyan.
Feb 12, 2018
Ep. 180. Interview: Mike Kelly, CEO - Curl
32:22
Simon Taylor chats to Mike Kelly, CEO and founder of Curl, a new payment network, designed around merchants and consumers. It works via usernames and bank transfers, and is built around Open Banking, and the opportunities that's developed in the market. Simon and Mike dig into what makes the Curl payment network stand out, what the rationale is behind the usernames, and the opportunities available with the arrival of Open Banking. They talk about Curl business model, how it helps both consumers and merchants alike, what the technology is behind the network and how it processes payments, and introduces us to the idea of "hands free" payments. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guest: Mike Kelly.
Feb 08, 2018
Ep. 179. Interview: Scott O'Malia, CEO, ISDA
27:44
Simon Taylor speaks to Scott O'Malia, CEO of ISDA, the International Swaps and Derivatives Association. Kicking off: what IS ISDA? Why is standardisation so important? How do companies work with ISDA? Scott tells us all. He also tells us about his unique background and career, from a front row seat to the financial crisis to regulating for the future to avoid future crises. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guest: Scott O'Malia.
Feb 07, 2018
Ep. 178. News: Always look on the bright side...
57:45
In today's show the team take on: whether Brexit really is more of an opportunity than a threat to fintech, as the MP involved seems to believe, your weekly dose of Open Banking insight, plus special mention of Credit Ladder's new use case for open banking, and the stepping down of Anthony Thomson, Chairman of Atom Bank. They also discuss the Gaurdian's story that 7 in 10 UK workers are “chronically broke”, and why that could be and are people just missing opportunities to save? Opinions are divided on this highly contested topic. Meanwhile in the US millennials are seemingly more financially secure that we thought. Simon takes on Robinhood's cryptotrading and its appeal to the millennial market, could it be using crypto as a way of luring users into their app to make other more traditional trades and investments? We speak also speak to PensionBee CEO Romi Savova about HER open letter to Aegon, accusing them of bullying and preventing users from transitioning out of Aegon into PensionBee. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Caroline Plumb, Charlie Wood, and Romi Savova.
Feb 05, 2018
Ep 177. Insights: Financial Services & Mental Health
33:22
Mental health affect us all, not least when we have financial difficulties or worries. Time to Talk Day opens up the conversation around mental health and removes the taboo, asking all of us to be more open about our mental health. Simon Taylor chaired a panel discussing how financial services can be more astute about mental health and how they can improve the relationship between their products, customers and mental health challenges. We invited along subject matter expert James Routledge from Sanctus, an organisation specifically challenging perceptions of mental health, with the aim of normalising conversations around mental health and how workplaces can better accommodate this, as well as FS experts Ghela Boskovitch and Jo Ann Barefoot and the FCA's Nick Cook to tackle how financial services can offer more frictionless services that better accommodate customers' mental health as well as financial situation. If you’d like to know more, do take a look at some of the Money and Mental Health Policy Institute’s work in the area, and if you’d like to talk about some of the issues raised in the show, visit Sanctus.io, jsbarefoot.com or fca.org.uk. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Ghela Boskovich, James Routledge, Jo Ann Barefoot, and Nick Cook.
Feb 02, 2018
Ep. 176. State of the Union 5
58:31
Coming to you from Kabbage offices in Atlanta, where Sam and our wonderful guests delve deep into the Fintech hub over some beverages. San Francisco has Silicon Valley and Atlanta is has 'Transaction Valley'- but why? Well 70% of payment transactions come through a company listed in Atlanta. If there's someone in fintech in the payment space, they're either in Atlanta or have something to do with the area- safe to say Atlanta really does live and breathe payments. The team also talk about fintech education, organic company cultures and building the backbone of payments. They also take a look at some topical news stories in the payments space. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com (mailto:podcasts@11fs.com) or on Twitter @FintechInsiders (https://twitter.com/FinTechInsiders) and follow us on Facebook. Special Guests: Ginger Schmeltzer, Joe Kleinwaechter, and Kathryn Petralia.
Jan 31, 2018
Ep. 175. News: The War For Talent
59:26
Our show begins by discussing why Fintechs and Banks are duelling for talent, as financial technology startups go in hiring overdrive- thus butting heads with the incumbents for the very best candidates. Are banks worried about losing out on top rate talent? Next we explore some pretty damning stats, as the U.S. big four retail banks dealt with almost 20% increase in credit card losses last year. Financial crash anybody? The team get their bear masks on and discuss how growing credit card debts in individuals could be increasingly concerning for incumbents and the economy in general. Staying with empty bank accounts....Wells Fargo apologise for a a glitch that emptied out bank accounts. According to reports, a glitch caused online bill payments to be processed twice which led to some customers with very unhealthy bank balances. Moving across the world, Australia plan to introduce industry-wide platform for real-time payments called the NPP (New Payments Platform). The infrastructure will allow payments between business accounts and customers at different financial institutions in Australia. Next and staying the the outback, Westpac brings back transactions via text messages. Westpac's new iMessage shortcut will allow customers to make payments. Is this secure? Our team discuss whether or not customers will trust payments via iMessage and whether or not anyone even uses the service anymore! On to technology, Google and Tencent team up agreeing to share patents in a global tech alliance. The 2nd and 5th large companies in the world have teamed up and this should allow Google to rebuild its presence in China. Partnerships continued, Transferwise and Flinks partner up in Canada-which will facilitate instant account verification and will act as the link between Transferwise and the Canadian banking world. We wouldn't want to bring you an episode without some regulatory news and to give you your fix on today's Fintech Insider news show, we discuss 'seven key facts about PSD2 could cause some head scratching'. Our panel run through this story and discuss how some of these could be interpreted. Finally, the man who ordered £3,000 worth of Bitcoin gear online was furious when he received a Boss Baby DVD. Think it's safe to say he was not impressed, and the team discuss whether or not the film itself is worth it? Finally 2.0, 'Grumpy Cat' wins a $710,000 payout in copyright lawsuit. Grumpy Cat Limited sued the owners of coffee company Grenade for exceeding an agreement over the cat's image. You can imagine the cat's owners were 'feline' great after that mega payout! We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com (mailto:podcasts@11fs.com) or on Twitter @FintechInsiders (https://twitter.com/FinTechInsiders) and follow us on Facebook. Special Guests: Patrick Lane and Sophie Winwood.
Jan 29, 2018
Ep. 174. Interview. Derek Corcoran - Chief Experience Officer, Avoka
29:03
Many financial services companies are trying to build from the ground up, creating new banking systems or products that are more in line with creating an efficient and customer centric front end. Avoka on the other hand, are creating acquisition products that work in tandem with core banking systems. Chief Experience Officer Derek Corcoran talks us through how Avoka are creating a platform for better customer experience. Indeed, opening current accounts and signing up for a credit card can be tedious, and it's definitely not mobile friendly. Instead of going through 30 layers of customer on boarding that most users fail to do all in one go, Derek discusses how their business model centres around the 'one and done' instantaneous form submission that makes sign-ups all so simple. Not only is their process faster and more convenient, there's also an added element of security- photo ID recognition means users take photos of their driving licences or passports making the sign-up faster and safer. They handle this transaction layer, until it's ready to be delivered to core banking layer. The culture at Avoka is 'we are going to be successful by making our clients successful', and indeed Derek talks about a meticulous iteration process of creating product after product that aims to satisfy their clients as much as possible, and in turn satisfy the customers they are trying to bring on board. Data analytics are central to these iterations, creating analytics engines which show Avoka where in the application flow the customer is lost. This is imperative to the evolution of their products but also the specificity to each client- they can use this data to show banks exactly what they're missing, and exactly how they can improve upon that. We also discuss Derek's unique role and job title at the company and what being a 'Chief Experience Officer' actually means. He splits his role into 3 parts,The first is of which is thought leadership around this space, Looking at experiences that banks are putting in to the market, to understand who is doing well. The second component is product development, by analysing customer needs and what other platforms/products are succeeding, Derek also helps in terms of innovation. Finally, the third component is client strategy and relations, they have 3 of the 10 top global banks using their platforms so it's key these relationships are managed accordingly to maintain integrity and credibility to Avoka. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com (mailto:podcasts@11fs.com) or on Twitter @FintechInsiders (https://twitter.com/FinTechInsiders) and follow us on Facebook. Special Guest: Derek Corcoran.
Jan 26, 2018
Ep. 173. Investing's Future - a Platform for Your Future Wealth?
1:07:34
So what is an investment platform? According to our panel it's much like a supermarket- you go in and buy lots of things, however you're also doing all the cooking! We discuss how robo advisors can disrupt investment platforms, by scaling the 'do it for you' investment model through technology, and how this interesting supermarket analogy gets altered due to it. We then move on to Millennial wealth and investment, exploring how newer generations don't have the benefit of buying property and seeing prices skyrocket, whilst also being saddled with debt as they begin their working lives. But how does a generation that has grown up with social media, a generation that is exposed to instant gratification so often- grow to understand the non-immediacy of investment? Or is this the responsibility of investment platforms- does this area need to be more accessible? Mitigating the jargon and bridging that financial literacy gap is imperative, but could governments rather than financial isntitutions be the answer in educating? But is the challenge with long term investment an economic one rather than educational-inflation currently sitting at 3% means that many cash ISA's aren't really working. To quote our guest Jon Willis: "you may as well keep your cash under your mattress" and this is very much the view financially literate millennials take- citing the lack of excitement a reason for disinterest, hence- Bitcoin. So how do we make it more accessible? Since millennials don't trust banks, as they have grown up with other brands and services that this generation of users are comfortable with e.g Facebook and Amazon. Is it through gamification? Is that the best way to bridge this literacy gap and make investment more accessible? Our wonderful guests dive deep into this subject and how the challenge posed to investment platforms can be answered. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com (mailto:podcasts@11fs.com) or on Twitter @FintechInsiders (https://twitter.com/FinTechInsiders) and follow us on Facebook. Special Guests: Adam French, Jon Willis, Pete Townsend, and Shaun Port.
Jan 24, 2018
Ep. 172. News: Fintech Insider - The Pub Crawl
1:02:50
David, Jason and Simon were joined by Chris Skinner and Monty Munford for this week's news show from a pub in Bermondsey, complete with pints and pie - the full British pub experience. We’re now past “deadline day” so naturally our first batch of stories concerned Open Banking and what the banking landscape looks like so far in the wake of PSD2 becoming law on 13th January. The guys chat about the impact the media has had on people's perception of open banking and potentially on customer adoption of it. They also touch on how Nationwide (https://fintechinsidernews.com/posts/KMg48gXQKz3Pi8Eg8/nationwide-delays-open-banking-launch)is the latest big bank to ask for an extension to meet the PSD2 deadline, and is meeting the deadline necessarily in correlation with being "good"? Staying on the theme of open banking they also talk through Monzo's interim API (https://fintechinsidernews.com/posts/pJY2Xb9YFyXACiqd6/monzo-launches-their-interim-api-for-open-banking) that they released in conjunction with the PSD2 deadline, and reflect on our interview (https://11fs.com/interview/tom-blomfield-on-monzos-1000-growth-and-taking-on-the-tech-giants/)with Tom Blomfield where he contested that Monzo are potentially better placed that the GAFA companies to take on Alibaba and build the financial control centre for the West. Speaking of Alibaba, the guys muse through their latest developments and the willingness of the Chinese government to support the Eastern tech giants in a way that regulators and governments are yet to do in the West. This leads to a lot of philosophising from all sides on the perpetual East vs West conundrum and who is currently winning? Moving on to arguably the biggest story (https://fintechinsidernews.com/posts/bvHLxrFzGYKkkYATP#zzKN3iLHAnibJEhTn) of the week, the guys discuss the so-called "Crypto blood bath", as all cryptocurrency prices tumbled and no one really knows why the price tumbled for as far as it did for as long as did, or why it happened now. Following on from Business Insider's thoughts on why the prices have fallen so quickly, the team give their predictions, stay tuned to see who is right! Other notable stories of the week include Revolut's foray into travel insurance, Xinja's impressive fund raising, and U2's investment fund getting involved in fintech - could it be a Beautiful Day or maybe he Still Hasn't Found What He's Looking For. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com (mailto:podcasts@11fs.com) or on Twitter @FintechInsiders (https://twitter.com/FinTechInsiders) and follow us on Facebook. Special Guests: Chris Skinner and Monty Munford.
Jan 22, 2018
Ep. 171. Interview With Rishi Khosla, CEO of OakNorth
19:57
OakNorth isn't perhaps the most high profile Challenger bank in the UK, solving a real problem by serving the 'missing middle' who aren't being served well by existing lenders. Their business began by exploring how they can actually solve this issue, rather than how they could become a great bank- Rishi citing this particular outlook as one of the reasons OakNorth has seen success. Looking at OakNorth's social impact, their data shows that they've added about 2,000 to 3,000 new jobs through their lending as well as about 2,500 homes. Now perhaps some of these people may not have had a chance if it wasn't for OakNorth's human element. Their lending committee actually analyses the entrepreneurs behind the projects, rather than using a 'computer says no approach.' Rishi clearly feels OakNorth are still in infancy when looking at their future roadmap, he states that they want to vastly expand the business as they believe they can solve problems in multiple markets. The future certainly seems bright for this challenger bank and their social impact is certainly impressive! We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guest: Rishi Khosla.
Jan 19, 2018
Ep. 170. Understanding Wealth: the Best Asset of Asset Managers
51:09
We bring you the second part of our special wealth series, as we concentrate on asset management trends and how 2018 will impact the investments market. First, our panel discuss how evolving demands from varying types of customer in the asset management industry are challenging legacy ideas. How does millennial inheritance (https://fintechinsidernews.com/posts/Kiw3eMhX8tA3L2N45/millennials-to-secure-inheritance-boom) impact their thinking? And do longer life spans require asset managers to explore different avenues to meet customer needs? Next we move on to discuss the value chain, more specifically distribution, portfolio & management risk, middle & back office and finally 3'rd parties. It wouldn't be an 11:FS podcast if we didn't discuss Fintech to some extent, and the team dissect various trends that are leading indicators of what to come. How could Tech giants become disruptors (https://fintechinsidernews.com/posts/ZDF8nWxK8896guEqz/legg-mason-chief-warns-of-disruptive-period-for-asset) in this space? Robo-advisory platforms have become more and more prevalent but is there a limit to how far they can go? Most data shows that many consumers are more comfortable with human elements in this business model, but could the millennial generation change this? The blockchain hype just won't go away, and rightfully so, as we discuss whether or not blockchain (https://fintechinsidernews.com/posts/XeQ2EFEWENRcuy5kC/vanguard-taps-symbiont-s-private-blockchain-for-index-fund) could become part of the infrastructure that future asset management business models are built upon? AI is another regularly discussed topic in this space, is it all hype? Or is there something there in the technology that asset managers could use to create a better financial product for their customers. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Chris Mills, Pete Townsend, and Zeynep Meric-Smith.
Jan 17, 2018
Ep. 169. FCA Crashes the BYOD Party
1:18:28
First up on today's news show, the FCA bans BYOD (https://fintechinsidernews.com/posts/D7tDghZ69SqA2xMBN/fca-gold-plates-eu-rule-bans-byod-across-entire-uk-finance) (Bring Your Own Device) across the the entire UK finance sector. Whilst regulation is on the tip of everyone's tongue, cryptocurrencies managed to sneak their way onto the show once more as Kodak launched KODAKcoin (https://fintechinsidernews.com/posts/B2tSHmFbx3YHb6tSX/kodak-stock-is-up-44-after-announcing-it-s-launching-a), boosting stock prices an outrageous 44%. From one major announcement to another, tech giant Tencent (https://fintechinsidernews.com/posts/oPsSvRyCDwzQqed3j/tencent-gets-a-licence-to-sell-mutual-funds-to-wechat-s-1) gets a licence to sell mutual funds to WeChat's 1 billion users in China. Moving on, TransferWise is quietly launching its "borderless" debit cards (https://fintechinsidernews.com/posts/FEwBEEzAbDxAsnD5z/transferwise-launches-borderless-accounts-and-debit-card) to 1,000 customers, with a full rollout coming later in the year. We discuss what the future of borderless payments could look like and how this brings the company in closer competition with Revolut. Our next story comes from a report written by FleishmanHillard named 'The Fads, The Fears and the Future' (https://fintechinsidernews.com/posts/E5eDSCuzDA3rHXpAu/fintech-in-2018-the-fads-the-fears-and-the-future) which details the most overhyped technologies and trends in 2017. Simon Taylor interviews Claudia Bate the author, where they discuss the report at length including the methodology behind the statistics and upcoming regulation. Our last episode was named 'Tis The Season of Open Banking and the subject just won't go away. The Guardian published an article which asks whether open banking is a 'radical shake-up, or threat to your private data?' (https://fintechinsidernews.com/posts/zh28p8aPstBsJBGdL/open-banking-radical-shake-up-or-a-threat-to-your-private) and our panel explore this at length. Do people know where their data is going? Our panel explore whether or not consumers actually need to know how their data is being used so long as it creates a better product for them. Next, we discuss Brexit's impact (https://fintechinsidernews.com/posts/znFHkNdZZf66RdfXB/brexit-impact-on-venture-capital-investment-into-uk-fintechs) on the Fintech space and whether or not cynics have been proven wrong. Uncertainty has been prevalent over Brexit particularly in finance and this is something dissected during this episode. Software-only Wealthfront (https://fintechinsidernews.com/posts/Rt4jmRfzbwRg7XQN8/software-only-wealthfront-raises-usd75-million) were also in the news as they raised $75 million as they aim to target millennials. We discuss who the term 'millennial' refers to and also what the traditional demographic usually is. We break down 'Meltdown and Spectre' (https://fintechinsidernews.com/posts/snpu9SKWXHQspERkj/what-bankers-need-to-know-about-meltdown-spectre-chip-flaws) (scary headline for a financial services story), a bug that could be used to compromise computer chips creating security vulnerabilities, what is being done to fix it and how it could impact legacy systems. On the brighter side of things, more than £300m of 'forgotten' money (https://fintechinsidernews.com/posts/RvnKnepuqHJ59qrSy/more-than-gbp300m-of-forgotten-money-to-be-stripped-from) is to be stripped from bank accounts and given to charities and people in debt instead. Robin Hood springs to mind and the team details whether or not this is the right way of dealing with the dormant money. Finally, 'fake cannabis' (https://fintechinsidernews.com/posts/RbqCqs6BQSyKcyA5k/fintech-and-fake-cannabis-drive-record-number-of-swiss-start) drives record number of Swiss start-ups. Are we moving from 'Cash & Cocaine' to 'Bitcoin & Weed'? We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Charlie Wood, Pete Townsend, and Sarah Kocianski.
Jan 15, 2018
Ep. 168. Interview: Tom Blomfield - CEO, Monzo
43:23
From pre-paid card to fully fledged Current Account, Tom Blomfield details the journey of UK challenger bank Monzo with great enthusiasm and vibrance. Tom talks our host Simon Taylor through Monzo's viral growth and how their marketing team has managed to grow the company 1000% in the last year alone, on a very limited budget. 'I don't think we're a million miles away from the mainstream' is a great quote and highlights the ambition of the challenger bank, as we discuss Monzo's roadmap for the future. Regulation has been a hot topic to kick off 2018 and so you won't be surprised that PSD2 is much discussed throughout the interview. Indeed Tom gives his opinions on how large banks and open banking will be impacted by the regulation. Murmurs of both a Monzo IPO and potential acquisition have been constant throughout 2017, and Tom's admirable attitude that an acquisition "would feel like failure" shows just how dedicated the Monzo team is to creating a better banking product for its customers. He takes responsibility for the IPO rumours saying that it was down to a copywriting indiscretion, however also states a future IPO is possible. This episode is sponsored by Toptal, an exclusive network of the top freelance software developers, designers, and finance experts in the world. To find out more, visit Toptal.com (https://www.toptal.com/finance/fintech?utm_source=podcast&utm_medium=fintechinsider&utm_campaign=1). We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guest: Tom Blomfield.
Jan 12, 2018
Ep. 167. Insights: A Wealth of Disruption - How Wealth Management is Changing
51:11
In the first of our three-part series on investments, Simon Taylor is joined by special guests Joe Parkin, Gemma Godfrey, Phil Smith, Olivia Vinden & Gareth Johnson. We kicked things off by asking our panel what IS wealth management? How does it differ from asset management and what does the future of the industry look like? Our guests have a wealth of experience (pun intended) in this industry, and tried to dissect the role of the wealth manager and how technological evolutions will transform this space. We discuss whether or not digitisation of the role would to some extent mitigate the human element behind wealth management, and how exactly this will alter the customer relationship. DLT, Machine learning and AI are all buzzwords, but how could these growing areas of innovation change wealth management? How will data, in tandem with these technologies successfully make wealth management for more accessible to the consumer? The panel discuss how these areas could benefit the industry, offering some very interesting insights. Finally, we explore how changing demographics - both managers and customers - alter the approach to wealth management? It's incredible to think that many children born today, will live close the age of 100. This changes the approach from a wealth management point of view, but also increases the range of people who will understand future technologies that will have a vital role to play in this area. Thanks for listening! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Gareth Johnson, Gemma Godfrey, Joe Parkin, Olivia Vinden, and Phil Smith.
Jan 10, 2018
Ep. 166. News: 'Tis the Season for Open Banking
1:11:03
First up on today's show, Alibaba's Ant Financial has abandoned a $1.2bn takeover of MoneyGram (https://fintechinsidernews.com/posts/ucLFCXmH8NX8GEudL/alibaba-s-ant-financial-abandons-usd1-2bn-moneygram-takeover). So what were the US regulator's concerns over national security and personal data. Continuing the regulatory theme, we explore open banking and traditional banking. The guys discuss why open banking might threaten the survival of traditional banks (https://fintechinsidernews.com/posts/YZr6HXRtQ9EnZg42P/why-new-rules-threaten-the-survival-of-traditional-banks). Plus, new research suggests that consumer awareness of open banking is at a major low (https://fintechinsidernews.com/posts/y6EtbnoKgwTf4C7Ja/consumer-awareness-of-open-banking-at-major-low-spelling), amidst suggestions that in 2018 you'll pay through Amazon and Facebook (https://fintechinsidernews.com/posts/fnbETAJaHgyDYjajZ/forget-banks-in-2018-you-will-pay-through-amazon-and). Next, we ask what is MiFID II (https://fintechinsidernews.com/posts/mzBe234P52F9RmDGP/what-is-mifid-ii-europe-s-sweeping-financial-regulations) and how will it increase transparency and bolster investor protection? The guys discuss why the credit card fees ban has backfired (https://fintechinsidernews.com/posts/kJLm9wg6iYekcJyAY/credit-card-fees-ban-backfires-as-consumers-face-new-service), and why consumers face new 'service charges' and higher prices. Is it right that by 'fat-cat Thursday', top bosses' pay after just three days overtakes workers' average annual salary (http://www.bbc.co.uk/news/business-42559224)? P2P payments are back, so is it true that Apple Pay Cash won't be the death of Venmo (https://fintechinsidernews.com/posts/AyLaQygcTJT33Sxa6/apple-pay-cash-won-t-be-the-death-of-venmo-but-i-found-the)? And if not, could Zelle (https://www.zellepay.com/) do it? And in the world of banking and savings apps, the guys explore news that Thomas Cook is planning a banking app (https://fintechinsidernews.com/posts/bbvN7GjzimqNS6p5M/thomas-cook-plans-banking-app), plus the consequences of news that savings app Folio has gone under (https://fintechinsidernews.com/posts/HRHtkyZwccievPGpe/exclusive-savings-app-folio-goes-under). After a very relevant tweet (https://twitter.com/emilyrauhala/status/948499438141628416), we return to a story from Ep. 141. The future will be tokenised (http://fi.11fs.com/145), with an update on the Chinese government's plans to give every citizen a score based on their trustworthiness (https://fintechinsidernews.com/posts/wm6r2Nmu4SZ4qeFLj/the-chinese-government-wants-to-give-every-citizen-a-score). So does this sound like a great endorsement of your behaviour or an Orwellian intrusion? Let us know your thoughts @FintechInsiders. In the last story for this week's news, why psychedelic stickers are blowing AI minds (https://fintechinsidernews.com/posts/Fv4bqpkZf9RBza46x/these-psychedelic-stickers-blow-ai-minds). We think these might become quite popular in the near future... And finally on today's show, we offer our predictions for 2018. Tune in to hear the team's thoughts on open banking, SMEs and anticipatory design, and check out our 2018 predictions (https://11fs.com/blog/our-2018-predictions/) blog. Thanks for listening! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Andra Sonea and Benedict Shegog.
Jan 08, 2018
Ep. 165. State of the Union 4
1:05:15
Sam Maule is joined by Jason Bates and new 11:FS team member, Doug Bobenhouse in Chicago to discuss the State of the Union in the US, wrapping up 2017 and looking ahead to next year. They discuss the history of fintech, starting with pre-paid cards, and the slowness of movement by the big players in the US in particular to adapt and change. Jason talks through "platformification" and the ability to make fast changes by building new propositions on top of old systems, turning products into services. They discuss the risks and also the opportunities for smaller banks in the space to collaborate and share learnings and also APIs and backend systems, with each other and also the big banks in order to take advantage of the changes in the space, and "take the game to the big guys". What does "ruining the romance" in banking mean? Jason and Sam explain all. Sam and Doug discuss how Chicago made its mark on the financial services landscape of the US, and its benefits for start ups in the space. And Jason asks are faster payments even possible in the US? Sam and Doug debate, and Sam Maule is left speechless by one suggestion - listen out for that! The guys also look ahead to 2018 and give their predictions for the next year in financial services for the US, including Dodd Frank, and marketplace competition vs monopoly. Enjoy the show! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guest: Doug Bobenhouse.
Jan 05, 2018
Ep. 164. Interview: Eric Wilson, Xinja
22:24
Simon Taylor speaks to Eric Wilson, CEO at Xinja, who are building Australia's first digital bank. First off Eric introduces us to Xinja - what is it, how does it work and what makes it unique and of course we had to ask how they came up with the name Xinja and how it's pronounced (like ninja). We ask about Xinja's business model; how they make money, who their customers are and how they acquire them, and what their longterm goals are. Eric also tells us about Xinja's partnership with Equitise to offer equity crowdfunding and the Founding Xinja community, and their aims to bring humanity back to banking and how they feel about the label "neobank". We also get his thoughts on the future of cash, particularly in Australia, and how the Australian market compares to the UK, Europe and the States. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guest: Eric Wilson.
Jan 01, 2018
Ep. 163. Interview: Toby Triebel, Wealthsimple
21:45
Jason Bates meets Toby Triebel, CEO for Europe of Wealthsimple, a leading innovative software company. ] They discuss Toby's background, how he got into fintech and finance, and introduces us to Wealth Simple for those who might not know. They only started in September 2014 and have come a long way since then - $1bn (CAD) in AUM as of May 2017 - we ask how they scaled up so fast? They also discuss Wealthsimple's accomplishments being Canada’s first robo advisor in the space, and the challenges and impact this had, in addition to having real, human advisors on hand via phone, text, email or video call, to give advice - and is this at odds with their business model of fast, digital investment? Toby tells us all. He also talks about their hugely successful social media marketing campaign with their Wealthsimple Money Diaries, using celebrity stories to open up conversations around money and finance. Jason also asks the gritty questions about how they acquire customers, what their customer base looks like, and how they make money, their partnership with Mint and the importance of ethical investment to themselves and their customers. Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders (https://twitter.com/FinTechInsiders) and follow us on Facebook. Special Guest: Toby Triebel.
Dec 29, 2017
Ep. 162. Festive Fintech Blooper Reel
3:17
Merry Christmas and Season's Greetings to all our listeners and thank you for your support over the last year as Fintech Insider has gone from strength to strength. As this episode airs on Christmas Day we thought we'd give the gift of the best bloopers from over the last year on the show, featuring David Brear, Jason Bates, Simon Taylor and guests. Enjoy! Thanks to all our guests over the last year, and thank you for listening. Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook.
Dec 25, 2017
Insurtech Insider - Ep. 6: Aviva Takeover
43:54
David, Nigel and Sarah visit Aviva's Digital Garage for InsurTech Insider's very first takeover show! Recorded from Aviva's offices, the team were joined by Claire Woodcock – Digital Strategy Lead for Digital Product and Design; Anna Stables – Digital Innovation Manager; Alex Allen – Senior Digital Innovation Manager and Colin Richardson – Co-Founder & Head of Marketing at Cocoon for a roundtable discussion of all things Aviva! We kick off with a run through of what Aviva does and in particular the digital garage, their take on the insurance industry at present and how innovation is beginning to take off, and what that looks like for Aviva. They also tell us about the Founders Factory, the digital garage culture and adapting to customer expectations as the industry shifts and changes. They conclude with looking ahead to 2018 and what that will look like for Aviva and the team. It was great fun hosting this show from Aviva's Digital Garage, - don't forget if you enjoy the show to subscribe so you never miss an episode and leave us a review on iTunes. If you want to get in touch, reach out to us on Twitter @InstechInsiders (https://twitter.com/instechinsiders) or email podcasts@11fs.com. Special Guests: Alex Allen, Anna Stables, Claire Woodcock, Colin Richardson , Nigel Walsh, and Sarah Kocianski.
Dec 22, 2017
Ep. 161. After Dark III Christmas Special
1:03:37
It's nearly the end of the year and we're knee-deep in good tidings. So here's a dollop of festive fintech cheer - the third installment of our special live show, After Dark, and it's the Christmas Special, recorded live at our offices in WeWork, London! Simon and the guys steer us through the top news stories from 2017 - and what a year it's been! - with help from an expert panel and an all-star cast. First up it's January (who knew?) and Nigel Walsh, Partner at Deloitte, helps talk us through the amazing story of insurtech startup Lemonade. Into February, and Co-op Bank is up for sale. March saw a deluge of fintech and challenger bank outages, while April saw Will.i.am join Atom Bank. Alexa Fernandez, Director of Fintech Partnerships at BBVA talks us through the launch of BBVA's open banking business in May, and 'Girl, interrupted' Liz Lumley discusses the Dodd Frank repeal in June. Listen in to hear what we covered for the second half of the year, with help from Hugo Cornejo - Head of Design at Monzo; Ben Chisell - Product Director at Starling Bank; Valentina Kristensen - Head of PR and Marketing at OakNorth; Richard Davies - Commercial Banking Director at TSB; Vic Arulchandran - COO at Nivaura; and Chad West - Head of Global Brand & Communications at Revolut. Plus, Nigel makes Christmas dad jokes; a man in a pink unicorn onesie; Chris calls Simon a hipster; and much, much more. Thanks to everyone who came on the night - we couldn't have done it without you. Hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News (https://fintechinsidernews.com/signup). Special Guests: Alexa Fernandez, Ben Chisell, Chad West, Hugo Cornejo, Leda Glyptis, Liz Lumley, Nigel Walsh, Richard Davies, Sarah Kocianski, Valentina Kristensen, and Vic Arulchandran.
Dec 18, 2017
Ep. 160. State of the Union 3
55:24
This week, Sam's joined by Rahmi Serageldin, co-founder & CEO of Honeyfi; Rob Frohwein, CEO & co-founder of Kabbage; Matt Potere, CEO of Sunlight Financial; and Alexandra Villarreal O’Rourke, Financial Services Partner and FinTech Practice Group Co-Leader at McGuireWoods LLP. First up, the guys talk about the South East - why's Charlotte become the go-to location for fintech and what makes it such a vibrant community hub? Alex tells us about the Carolina Fintech Hub - a non-profit group that fosters fintech in the city. Plus, why regulatory and legal can be such big barriers to fintech startups. Is Atlanta the finance capital of the United states? Matt tells us about the Fintech Atlanta Taskforce, and why a lot people might not get what fintech really means. With three years of experience at the Consumer Financial Protection Bureau (CFPB), Alex gives her perspective on her time there, some of the recent changes and what they'll mean for the industry. Plus, the guys discuss how regulators can further encourage fintech startups, and why the picture differs so much internationally. Is it possible to follow the 'right and fair' approach to achieve good regulatory outcomes? We talk through the Equifax hack, and explain why firms should assume that the information they receive is compromised before thinking about how to validate it. And do governments need to take the lead on digital IDs? We look to 2018 - will the financial system look better for consumers? And if so, how? Sam asks whether some version of PSD2 will hit the US, how it will arrive and what the consequences will be. Plus, what can be learned from the European experience? And to finish up this week, what will the industry look like in two years' time? Enjoy the show! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Alexandra Villarreal O'Rourke, Matt Potere, Rahmi Serageldin, and Rob Frohwein.
Dec 15, 2017
Ep. 159. News: Mascots of the Internet
1:09:54
First up this week, the guys tackle the news that Revolut is into crypto! Can they break down the divide between old and new money? And is it dangerous that retail investors have such simple access to cryptocurrencies? And, hot on the heels of Revolut, Square has been running a trial on Cash App, a rival to Venmo, that has allowed a small number of users to purchase bitcoin. Next up, the report on the overhaul of the core banking system. And, as we at 11:FS know only too well, what a task that is! So why is it that banks need help to do it and how can they mitigate the risks involved? The FCA has announced a successful third round of its regulatory sandbox, with 61 applications and 18 accepted into the next stage, including Curl, Bud, Nationwide and Orca. And in a surprising twist (?), the European Commission has announced that it has extended the deadline for banks to meet new payment standards. So what are the most controversial changes and when's the new deadline? We also bring you a special interview with New10 CEO Mark Schroder, who talks about their partnership with ABN AMRO and what it’s like to be a fintech grown within an incumbent bank. Plus, N26 has launched a premium credit card and Liz Lumley is not impressed ("this is not news"); why America might have missed the fintech boat in India; and we couldn't let the news pass without talking about CryptoKitties. Thanks to all our guests, and thank you for listening. Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Ghela Boskovich, Kadhim Shubber, Liz Lumley, and Sharon O'Dea.
Dec 11, 2017
Ep. 158. Insights: Perfect storm for change and digitisation
38:04
This week Jason is joined by Edward Berks, Director of Banking, Fintech & Ecosystem at Xero; Clare Sheehan, Deputy Director of Making Tax Digital for Business at HMRC; Mags Laidlaw, accountant and Partner at Mazars; and Charlie Wood from Capco, representing the fintech angle. We discuss the changes that are coming for small businesses (SMBs), including the digitisation of tax. So how can SMBs keep up, and how can we raise the profile of the changes that are coming? We hear why the traditional role of accountants might be changing, and why we're still going to need them in future! Are professional services business models changing as a result of technology? And among all the change and progress, what will be the role of people and where can they really add value? How far are we really from a set of workable tax APIs? Clare explains what HMRC are doing to streamline the process of filing returns. And finally, what do SMBs have to look forward to in the coming years? We talk about the impact of PSD2, relationship management and where to find support. We hope you enjoy the show - don't forget to subscribe so you never miss an episode, and we'd also love it if you could leave us a review on iTunes! Get in touch at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Charlie Wood, Clare Sheehan, Edward Berks, and Margaret Laidlaw.
Dec 08, 2017
Ep. 157. Fintech Insider LIVE from OP's Beach Party in Helsinki
1:07:07
This week's very special show was recorded live at a beach party in Helsinki (no, really), hosted by Finnish bank, OP. Jason, Simon and Sam bring you three shows in one, as we host an insights panel around the relationships between fintechs and incumbents in Scandianavia, the rise of fintech in the Nordics in particular, why payments are the most popular segment for disruption, and the rise of cashlessness in the region. The panel is made up of Finnish fintech experts, Antti-Jussi Suominen, CEO of Holvi; Jani Tierala, VP of Product at Zervant; banking and innovation expert, Marisol Menendez, Head of Innovation at BBVA and Jamie Campbell from growing UK fintech, Bud. We also have fantastic thought pieces from Mark Pettit from Visa, Jitendra Kavethekar from Accenture, and Tashi Sylten from Tink Technology as well as interviews with Tuomas Toivenen, co-founder of Holvi and our host for the evening, Kristian Luoma, Head of OP Lab and the reason we got the opportunity to put on this amazing show. It was an awesome party, complete with cocktails in coconuts, plenty of sand, an actual boat and Pineapple Pay! We were very privileged to be part of it. Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes and make sure you check our YouTube channel for exclusive content. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Antti-Jussi Suominen, Jamie Campbell, Jani Tierala, Jitendra Kavathekar, Kristian Luoma, Marisol Menendez, Mark Pettit, Tashi Sylten, and Tuomas Toivonen.
Dec 04, 2017
Insurtech Insider - Ep. 5: Insurance as a platform
56:57
David is joined by Sarah Kocianski and James York to discuss insurance as a platform. First up, James talks us through the Worry+Peace origin story, including his background in insurance, and why he strove to not take funding as the company found its feet. He also talks about why insurance is a slightly unique market, and why that warrants a different approach. The guys take on the topic of "insurance as a platform" (with air quotes) - a "trifle of potential platforms". What is it and why has it come about? And if platforms are to take control of the customer relationship, what does that mean for the big players? Plus, as big insurers come to terms with the wealth of data at their disposal, how might they incorporate AI to change the way that data is used? And what's the role of the highstreet in the distribution of insurance? The guys talk discuss the structure of the insurance industry, and why the platform plays the good cop while the underwriter plays the bad cop. Onto the news, where we tackle whether the insurance gap penalises poor households, whether big insurers are ready for the General Data Protection Regulation (GDPR), and why Amazon might pose a very real threat to incumbents. And finally, a guest appearance from Simon Taylor as he talks to Sascha Wischek, founder and CEO of Fjuul, an app-based fitness tool, about fitness tools, Fjuul points and the power of customer data to drive healthy outcomes. Enjoying InsurTech Insider? Tell a friend about us, get in touch at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @InstechInsiders, and please leave us a review on iTunes. Special Guests: James York, Sarah Kocianski, and Sascha Wischek.
Dec 01, 2017
Ep. 156. News: Growing through pain
1:02:56
In this episode, Ali Paterson, Editor of Fintech Finance; Valentina Kristensen, Head of Marketing & PR at Oak North; & Tanya Andreasyan, Editor of Banking Technology join hosts David, Jason and Simon to discuss the last week's news including: Uber's data hack and alleged payoff to the hackers to delete the data; BBVA's iris scanner for mobile phone security which opens up a debate about biometrics and security overall; and as Garmin kick off contactless payments in their watches, it kicks off in the room about card payments vs smart payments, Jason is adamant that card payments are not broken and vetoes similar stories in future. Also, as Tencent's valuation overtakes Facebook for the first time, they discuss the contest between Tencent and Alibaba as well as its competition around the world - is Tencent a threat to the west? They also take on the Revolut founder's latest statements around how he hires and his expectations in the work place - causing a diatribe from Valentina attacking these sentiments that earns a round of applause in the room. They also cover: EU Passporting as Starling is accepted into the EU payments system, Barnier says Brexit could cause UK banks to lose their passports, Atom's latest fund raising and Curve makes its bank cards available to all. Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders (https://twitter.com/FinTechInsiders) and follow us on Facebook (https://www.facebook.com/Fintechinsider/). Special Guests: Ali Paterson, Tanya Andreasyan, and Valentina Kristensen.
Nov 27, 2017
Ep. 155. Insights: New ways of working
37:45
Today, David is joined by Andy Ellis, Head of Strategy & Innovation at RBS; Tunde Olanrewaju, Senior Partner at McKinsey; and Peter Ryan-Bell, Head of Sector and Specialist Businesses at RBS, recording live from the Tavern Stand at Lords Cricket Ground to talk about new ways of working. The guys discuss how working practices are changing, and the things they're having to do to keep up, and the impact this has had on partnerships. What are the best hiring practices and how can you build the best team possible? As the narrative has shifted to big firms that want a more digital and agile workforce, how can this be achieved with a workforce of tens of thousands? Plus, what's the changing nature of procurement and what's the importance of collaboration styles? And of course, we ask the million dollar question - how can firms make innovation an integral part of the way they work? We also learn about "fin-ology" and why it's important in the modern workplace. Plus, how to foster a decision-making culture and how a "free to think" session might help move your team forwards. We hope you enjoy the show - don't forget to subscribe so you never miss an episode, and we'd also love it if you could leave us a review on iTunes! Get in touch at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Andrew Ellis, Peter Ryan-Bell, and Tunde Olanrewaju.
Nov 24, 2017
Ep. 154. News: Winefield
49:19
In our first all female episode, Sarah Kocianski takes the lead alongside Fiserv's Anna Bennett, Bud's Nina Mohanty, Girl Disrupted Liz Lumley and Innovate Finance's Sophie Winwood, to go through the top stories from the world of fintech and financial services in the last seven days. Kicking off with the US' first new payment system in 40 years that seemed slightly underwhelming, especially when compared with Alibaba's spending record on China's Singles Day. They also take on the new AI chatbot from Standard Chartered and whether or not the Apple FaceID hack was or wasn't a hoax, and are bankers right to feel sorry for millennials - and what are they going to do about it if they are? They also discuss Zimbabwe's lack of currency and huge bitcoin surges following the deposition of Robert Mugabe, a new bank card for spending bitcoin and ethereum; how banks such as Monzo stand to make money in the wake of open banking - and finally is it right that David Davis has promised bankers special travel rights in the wake of Brexit? Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Anna Bennett, Liz Lumley, Nina Mohanty, Sarah Kocianski, and Sophie Winwood.
Nov 20, 2017
Ep. 153. Insights: The future of banking and disruption
36:08
Welcome to this week's Insider show, where Simon hosts a panel on the future of banking, featuring Marko Wenthin, co-founder of solarisBank; Leanne Kemp, founder and CEO at Everledger; and Elena Alfaro, Global Head of Data at BBVA. Before getting stuck in to the detail, our expert panel discuss the current situation in banking. What are the biggest challenges and why hasn't banking kept up with the pace of technological change and the change in customer behaviour? How are banks learning to respond to the pace of change, and why shouldn't we just focus on digitising but being truly digital? The panel also explores the evolution of the customer journey and the importance of understanding the customer context. And Elena discusses how data might unlock a truly personalised process. Leanne delves into the importance of understanding your processes and your customers, and Marko talks about his approach to customer data. And we discuss whether machines can ever replace people in customer interactions, or whether customers will always favour a human touch. Finally, what does the future hold for banking? What might the customer relationship look like, and who will own it? And how will we be using data and analytics? Listen in to find out! We hope you're enjoying the show - don't forget to subscribe so you never miss an episode, and we'd also love it if you could leave us a review on iTunes! Get in touch at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Elena Alfaro, Leanne Kemp, and Marko Wenthin.
Nov 17, 2017
Ep. 152. News: High Rate of Return
1:05:20
In this episode Caroline, Pete and the guys break down a trilogy of P2P payment stories featuring Facebook, Apple and... Walmart? Meanwhile Square's Jack Dorsey is frustrated by the time it takes to get a banking license and Deutsche Bank signals the end of fiat money as we know it. The second half of the show is almost entirely devoted to challenger banks as there were so many in the news this week! First up, Revolut apply for a European banking licence ahead of the Brexit agreements in order to not lose access to the European market, whereas N26 announce their plans to launch in the UK in 2018 with or without Brexit. Monzo raises another £71M in VC investment while its rival Starling becomes the first mobile only bank to connect with Yolt, and ASOS and Klarna team up for a buy now pay later scheme that had a lot of people talking about whether its actually beneficial for consumers and will it ultimately cost them more in the long run? Finally, rounding out the show is the news that Snoop Dogg's VC firm is backing a cannabis lab-testing company, ahead of the recreational cannabis market in California opening in 2018 - has he dropped this (like it's hot) just at the right time, and is he expecting a high rate of return?! All this and more in today's news show! Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Caroline Plumb and Pete Townsend.
Nov 13, 2017
Ep. 151. Interview: Amber Baldet
16:28
We have a fascinating interview for you this week as Sam talks to Amber Baldet, who leads the J.P Morgan team developing Quorum, the open source code based on Ethereum that's designed to address the challenges of blockchain adoption in financial services. We hear how Amber and the team have approached developing an open source code base from a highly regulated institution and how they've approached the blockchain community. We also talk about the importance of a transformation agenda and getting to the heart of clients' pain points. Plus, where does Amber rub shoulders with Vitalik Buterin and Brian Armstrong? Amber explains how and why "actual adoption of projects is what we really need what it comes to blockchain right now." So what distinguishes DLT from machine learning, AI and data science, and why are network coordination and marketplace understanding so important? Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guest: Amber Baldet.
Nov 10, 2017
Ep. 150. Fintech Insider: After Dark II
1:00:55
Welcome to an extra special episode of Fintech Insider - our 150th episode and it's a Halloween-themed show recorded in front of a live studio audience at our home in WeWork, London. Simon, David and Jason are joined by Valentina Kristensen, Head of Marketing at Oak North; Charlie Wood from Capco; Monty Munford, Journalist for titles such as Forbes, The Telegraph, The BBC and The Economist; and Jeremy Burge, the founder of Emojipedia. Straight on to the news and the guys discuss why Monzo has become a chat up line in London's bars and how maybe it's all to do with their sense of community. Plus, Britain's fintech boom has pushed finance trademarks to a record high. So where will new fintech company names come from? With reports this week that people trust Amazon almost as much as they trust their bank, we discuss just how close tech firms have got with their customers, and what that might mean for banking in future. Find out who our live audience trusts most. After Dark wasn't going to pass without talking about ICOs - so do they meet William Bernstein's four criteria for a 'bubble'? No live recording is complete without a good feature, so we have a bit of audience participation in Trick or Treat: Celebrity ICO & crypto endorsements, including Bono, Dwayne "The Rock" Johnson, and many more. Plus, the hotly anticipated return of the Fintech Wall of Emoji, introduced by the authority on Emoji interpretation, and Chief Emoji Officer, Jeremy Burge, and featuring Jamie Dimon vs bitcoin, iPhone X and "being the Uber of...". The guys also discuss SMBs; gender equality in banking and further afield; the Uber credit card; and Amazon Alexa's rib-tickling sense of humour. We had a fantastic night an we hope you did too - thanks to everyone who came to party with us, you made the night. Hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders or find us at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a>. Special Guests: Charlie Wood, Monty Munford, and Valentina Kristensen.
Nov 06, 2017
Ep. 149. Interview: Liesbeth Rigter, MoneYou & Eric Mouilleron, Bankable
28:04
This week David talks to Liesbeth about MoneYou, an online European retail bank and subsidiary of ABN Amro. We hear the MoneYou story, including its innovative roots in mortgages and how they added more products and services to evolve with customers across the Netherlands, Belgium, Austria and Germany. Liesbeth explains MoneYou's the importance of their pioneering mentality and their target market, including their focus on empowering customers to be in control of their finances. Plus, how MoneYou engage with millennials to shape their products. David and Liesbeth are joined by Eric to explore the partnership between MoneYou and Bankable. We learn about Bankable's vision to create digital subsidiaries and why they're perceived as the friendliest fintech for incumbents. So how have MoneYou and Bankable made innovation a part of their identity? We also discuss how the best way to compete is to focus on your customers instead of competitors. And what does the future hold for Bankable? Plus: number one productivity tips (should it really be ctrl+A and delete?); the power of saying no; how to build superstar teams and keep them motivated; the strength of diversity; and best career advice. Hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders or find us at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a>. Special Guests: Eric Mouilleron and Liesbeth Rigter.
Nov 04, 2017
Ep. 148. Live from Xerocon: part 2
28:15
We had such a great time at Xerocon 2017 and spoke to so many interesting people that we couldn't possibly give you just one episode. So here's part two, including interviews with Edward Berks, Director of Sales, Banking and Fintech at Xero, Ian Christie, CEO at Boma Technologies, Margaret Laidlaw, Partner at Mazars, Mark Sykes, Partner at BDO and Anna Curzon, Chief Partner Officer at Xero. First on today's show, David chats to Ed about Xerocon, the Xero community and their app ecosystem. We also hear from Ian about his background in advertising and marketing, and how that experience led to Boma - using machine learning in content creation. Next up, David speaks to Margaret at Mazars about how fintechs and SMEs have presented new challenges and new ways of working. Mark Sykes, head of BDODrive, talks to David about how they help businesses of all sizes to make effective decisions and how Xero help them to focus on the right information. And finally, we hear from Anna about why she has the best job as Chief Partner Officer and how Xero are rewiring economies. Plus, why are small businesses so important to the world's economies? Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Anna Curzon, Edward Berks, Ian Christie, Margaret Laidlaw, and Mark Sykes.
Nov 03, 2017
Ep. 147. State of the Union 2
53:06
Sam welcomes us into the Fintech Insider flat, our temporary base while we explored this year's Sibos conference, hosted by SWIFT. He's joined by some fantastic guests - Mike Sigal from 500 FinTechs (part of 500 Startups), Dion Lisle from CapGemini, Jo Lang from IBM, and April Rudin from The Rudin Group - to talk about the state of Canadian fintech. First, the guys talk about the conference circuit and discuss their standout experiences of Sibos, including Sam's interview with Brad Garlinghouse, CEO at Ripple. We hear how Innotribe started out, and how it's evolved since then. Plus, which topics pulled the biggest crowds; how did distributed ledger technology (DLT) fare at Sibos; and why describing yourself as "the Uber of..." might just make you a moron! Are the prices in the payments industry on a race to zero? And why might banks be struggling to bank fintechs? We also hear why some fintech Blockchain "experts" might be talking, um, nonsense, and what might have been the secret to Stripe's success? And it's no surprise that we're talking about Jamie Dimon's views on Blockchain and Bitcoin once more. Think he's spot on or way off? Let us know! Plus, why talking ICOs might make Sam shoot himself. Despite that, we do speculate about the future of cryptocurrencies. The guys talk asset management, how spending patterns have changed across generations, and the transfer of wealth. Also, how have data and ethics impacted investment decisions? Enjoy the show! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: April Rudin, Dion Lisle, Jo Lang, and Mike Sigal.
Nov 01, 2017
Ep. 146. What's the price of getting 5H1T done?
1:00:58
The guys start this week's show by tackling the Revolut founder and CEO Nikolay Storonsky's divisive view on work culture. Should employees be comfortable working 12-13 hours per day and does it make for a sustainable business? And more broadly, does this story hint at a wider issue in the fintech sector? We also discuss the Lessons Learned report from the FCA Regulatory Sandbox, which allows innovative firms to carry out live testing. We talk about what proportion of firms received investment, whether applicants, like many things, are London-centric, and why distributed ledger technology (DLT) was so popular. Plus, why are startups using DLT being denied banking services? Monzo and Starling have both moved closer to payments integration. But are services like Android Pay and Apple Pay building a significant following, or are they just a good news story for the mobile banks? Facebook Messenger has added P2P payments capability - but is PayPal still useful? And why doesn't David Brear make for a good sample population? The guys discuss the partnerships that Alipay has secured to continue expanding its reach in the US. And do members of boards at big firms really have the right digital experience to lead through technological change? N26 have decided to make the brave move of entering the US market by mid-2018; so when will other be following them? The team also talk about how N26 has marketed the benefits of network effects; and the source of regulators' fear at losing control of monetary policy. Plus, the Poppy Appeal has gone contactless; UAE appoints the first Minister for Artificial Intelligence (and why AI is red, red, red hot); childrens' financial education via Digipigi; and why the Bank of England has spent £3000 on Snapchat to promote the new £10 note. Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Kadhim Shubber and Sharon O'Dea.
Oct 30, 2017
Ep. 145. Insights - Transferwise Takeover
41:05
Jason and Simon are joined by Erik Edin, Product Manager in the Business Team, helping businesses to send money abroad; Helena Jaramillo, Product Designer, focussing on first-time customer experiences; Jeremy Buttner, Borderless Banking Lead; and Steve Naudé, Head of Middle East and Africa Banking, bringing the Transferwise experience to customers. We hear how Transferwise serve their customers, who their customers are, and how they’ve created a transparent charging structure for sending money abroad. Plus, why Transferwise see themselves as a financial company, and how they work with banks around the world. We also hear how securing direct access to the Faster Payments System (FPS) in the UK allowed Transferwise to create the best customer experience, and how working with the regulator in Singapore to enable online KYC. Transferwise talk us through their approach to marketing, and why transparency is so important (they’ll tell their customers when a competitor is cheaper!). Plus, the team explain the importance of partnerships in helping other firms get to grips with PSD2 and open banking. We also discuss future products, phase two of Transferwise and focussing on their niche. Plus, the Transferwise view on cryptocurrencies and the why it’s important to engage legal and compliance from the get-go. We hope you're enjoying the show - don't forget to subscribe so you never miss an episode, and we'd also love it if you could leave us a review on iTunes! Get in touch at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Erik Edin, Helena Jaramillo, Jeremy Buttner , and Steve Naudé.
Oct 27, 2017
Ep. 144. Live from Xerocon: part 1
1:00:57
This week's special edition of Fintech Insider Insights was recorded live at Xerocon 2017 from London's Excel Centre. David hosts a panel on Frictionless Finance, discussing how technology is lowering barriers to entry and we hear how the panelists are tackling friction in finance. David talks to Caroline about Fluidly's intelligent cashflow technology and her experience at Xerocon, plus we hear from Shachar about the problem that Curve is trying to solve, connecting all cards and accounts in one app, using one card. Next up, Colin talks to us about iwoca, an online lender specialising in small businesses, and about his background in Strategy. Plus, how a partnership with Xero has fueled iwoca's growth and why Xerocon is so important to them. Stewart Roberts explains how iZettle is changing the way small businesses take payments, as well as all the things they can do after that point. Back on the panel, how does a big bank keep up with its customers' needs and why is it all about connecting people? David also asks about the big pain points for small businesses and some of the solutions, including the importance of saving time, how automation can provide that all-important peace of mind and why it's all about discovery and accessibility. And there's more - the challenges and opportunities created by open banking; how data will be used in the future; Brexit (you knew it would crop up...);the responsibility of running a marketplace; and where will SME banking be in ten years' time? Enjoy the show! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Caroline Plumb, Colin Goldstein, Niall Cameron, Shachar Bialick, and Stewart Roberts.
Oct 25, 2017
Ep. 143. News: O Canada!
1:02:15
In a special news show this week, Sam Maule hosts all the way from Toronto, Canada, where the team have been covering the Sibos conference. The guys have another chance to discuss open banking and APIs, hot topics at Sibos this year; why value generation is seen as one of the biggest challenges posed; and how partnerships with fintech firms will help banks to find those important new sources of revenue. Sam also covers the complicated relationship between Swift, the Sibos organisers, and Blockchain at the same time that Ripple was hosting Swell, a competing event right across town. Sticking with the Blockchain theme, we talk about Bank of Canada's Sibos announcement that they're looking into applying Blockchain technology to the securities market. And in keeping with our location, we cover the launch of Marqeta, a payment processing platform, in Canada next month, and discuss why their Just-in-Time, or JIT, technology is a big draw for firms. And fintech's still hot! Or at least, that's what the latest figures on financial deals tell us. But which are the hottest prospects? And how might Wall Street defend its position against Silicon Valley? The guys round off this week's show with a look at the state of Canadian fintech. Hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders or find us at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a>. Special Guests: Barb MacLean, Dan Eberhard, Kris Hansen, and Zac Cohen.
Oct 23, 2017
Insurtech Insider - Ep. 4: InsureTech Connect, Las Vegas
1:23:34
This week, Nigel’s fresh off the back of InsureTech Connect in Las Vegas – the largest gathering of the insurance technology world on the planet! This year, attendance jumped to 3,800 - congratulations, guys, we look forward to next time. While there, Nigel caught up with Darin Reffitt, Vice President of Marketing at Splice Software, which combines art and science to create stronger customer connections. Nigel and Darin explore the rise of voice and speech-to-speech technologies and emotionally relevant customer messages. Next up, Nigel meets Quentin Colmant, co-Founder of Qover, providing real-time insurance via open APIs. We hear how their solution allows customers to start selling insurance in five minutes. Nigel also talks to Tim Hardcastle, CEO of Instanda, a platform for insurance providers to improve product delivery. Tim talks about the lessons he’s learnt, through the dotcom boom to starting Instanda in 2012, and how the established insurers are responding to insurtech start-ups. Plus, is insurance really no different from any other consumer market? We hear from Chris Cheatham, founder and CEO of Risk Genius, whose mission is to organise the world’s insurance policy information. Chris tells us why the insurance world doesn’t really know what’s in its insurance policies and how Risk Genius is tackling the problem. And finally, Nigel sits down with Caribou Honig, Chairman and cofounder of InsureTech Connect, and cofounder of QED Investors. Caribou explains why right now might just be the most exciting time to be in insurtech. We also ask: how can incumbents evolve and is the centre ground of insurtech shifting between Europe and the US? Enjoying InsurTech Insider? Tell a friend about us, get in touch at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @InstechInsiders, and please leave us a review on iTunes. Special Guests: Caribou Honig, Chris Cheatham, Darin Reffitt, Nigel Walsh, Quentin Colmant, and Tim Hardcastle.
Oct 20, 2017
Ep. 142. Insights: PSD2 Round Table
1:08:37
On this episode, Jason talks to: Gavin Littlejohn, Chair of the Financial Data and Technology Association that led the campaign for open banking; Mike Kelly, founder and CEO of Curl; Anita Kimber, Head of Open Banking and Innovation at Nationwide; and Matt Cox, Head of Insight and Innovation at Nationwide. We get under the skin of the second Payment Services Directive (PSD2) to ask where did it come from? Our team of experts takes us back to the beginning to explore the genesis of PSD2 in payments and account aggregation, and how this has evolved into today's regulation. Jason asks how PSD2 is progressing in the UK and how its being implemented. And is PSD2 a threat or an opportunity for incumbents? We discuss the big challenges to implementing PDS2 and how registration for start-ups will work. What do consumers make of open banking and how can firms illustrate solid use cases to communicate with them? Looking forwards, we ask how the upcoming GDPR legislation will interact with PSD2. Listen in for all this and much more on the challenges, opportunities and consequences of PSD2. Enjoy the show! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Anita Kimber, Gavin Littlejohn, Matt Cox, and Mike Kelly.
Oct 18, 2017
Ep. 141. The future will be tokenised
54:02
What a show we have for you this week and it's a week of firsts - MJ's first time in the hot seat to host the show - on her own, no less - and our very own Benedict Shegog from the 11:FS Pulse team makes his Fintech Insider debut. So what's coming up on the show? David Cameron's back in business! US payments business, that is. The guys discuss his credentials for the job and why he might be acting like a Kardashian. Have we seen the end of the banking heyday? And why might ex-Barclays boss Antony Jenkins be saying so? We also hear about Russian bitcoin bros and Putin's views on cryptocurrencies, suggesting that Russia's central bank may be next in line to introduce regulation. We also caught up with Adam Dodds from Freetrade.io, the challenger stock broker, who shared their exciting news about achieving full FCA authorisation, and told us about their journey on the road to disrupting the stock trading industry. The team discuss Venezuela's reliance on cash and how it's stoking inflation. And how on earth will China give citizens a score based on their trustworthiness? Should they? Will they? Also on today's show: Monzo fending off one takeover offer per month; Starling's latest app feature; Zopa building a new bank; Zazu crowdfunding a digital bank; and why it's finally been shown that Siri is a simpleton! Enjoy the show! Spread the word, tell all your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Benedict Shegog, Charlie Wood, Liz Lumley, and Sarah Kocianski.
Oct 16, 2017
Ep. 140. Interview: Niall Cameron, HSBC
24:10
We hear about Niall's journey to Head of Institutional and Digital at one of the world's biggest banks, including his career highlight, how to stay productive (make lists!) and the best career advice he's ever received. David asks how to find focus and prioritise in a growing digital landscape and we hear why equipping employees with the right digital skills is crucial. Niall tells us about the exciting developments in Utility Settlement Coin (USC), a fiat-backed digital currency, and how the relationship between fintech companies and established firms is evolving. Plus, how HSBC approach their work with fintech companies, why they're easier to engage with than bigger players, and how can we possibly keep up with the pace of change? Enjoy the show, leave us a review on iTunes and tell all your friends! Get in touch and join the conversation @FintechInsiders or head over to <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a>. Special Guest: Niall Cameron.
Oct 13, 2017
Ep. 139. Interview: Ron Herman, Sionic Mobile & Michael Crawford, Fifth Third
41:34
First up on this week's episode, Sam talks to Ron Herman, founder and CEO at Sionic Mobile, an Atlanta cloud-based connected commerce platform company. Sam explores their work on a connected in-car gateway, beacons and how brands can leverage their presence. Next, Sam talks to Michael Crawford from Fifth Third Bank. Michael explains Momentum, Fifth Third's new app to tackle student loan debt, and why the regional bank chose to get into fintech. They also explore Fifth Third's 'skateboard' approach to building out a product and why they set up a project team of millennials. Hope you enjoy the show and don't forget to leave us a review on iTunes! Let us know your thoughts @FintechInsiders or find us at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a>. Special Guests: Michael Crawford and Ron Herman.
Oct 11, 2017
Ep. 138. News: The Brexit Blame Game
56:00
David's representing 11:FS without the other guys this week, but he's not alone as he's joined by Bianca Lopes, Sarah Kocianski, and Jamie Campbell to power through another packed show. First up, and straight off the back of our appearance at XeroCon, we cover Curve's partnership with Xero. Hit or miss? Let us know what you think. The team discusses Starling's launch of Business Accounts - yet another string to their bow - and has the Brexit vote hit Tandem's ability to raise money? The guys talk about two stories on Atom - contrasting their £42m loss last year to the increase in their deposits over £900m. And we discuss whether pensioners are being penalised for saving too much. Are consumers comfortable sharing their financial data and, if not, could the news derail the open banking revolution? Meanwhile, HSBC gets the jump on other large UK banks, announcing a new app to link customer accounts. Plus...Aviva invest in Wealthify, real-time payments on two continents, yet more news on Equifax, and a cryptocurrency for Ghostface Killah. Find all these stories and much, much more over at fintechinsidernews.com (https://fintechinsidernews.com). Sign up to join the discussion, spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Bianca Lopes, Jamie Campbell, and Sarah Kocianski.
Oct 09, 2017
Ep. 137. Interview: Rod Drury, Founder & CEO, Xero
30:29
In this episode, Jason Bates interviews Rod Drury, finding out about his multi-skilled and impressive background which ultimately led to him founding Xero in 2006. We asked about how in his view, Xero is transforming the space for SMBs and accountants, and whether he sees Xero as a disrupter in the space. They also discuss Xero's platform, data and partnership, opportunities post PSD2 and their relationships with banks. All this comes ahead of Xero's flagship event, Xerocon, the London leg of the event that kicked off this week, and we get Rod's view on that, and how he always envisioned Xero being a globally recognised brand. Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guest: Rod Drury.
Oct 06, 2017
Ep. 136. Hacks, hacks and more hacks
1:01:19
In this episode: We talk hacks, hacks and more hacks as the team take on the fallout from the Deloitte hack, the Equifax boss steps down after their hack, and CBS' Showtime gets hacked with code making user's computers mine cryptocurrency in the background as they watched their favourite shows... Phew! They also discuss more traditional Fintech Insider news stories including: Starling's latest funding round, Monzo's new integrations and Alipay's latest partnerships, this time in Scandinavia. And finally... a family of raccoons shut down a Toronto bank - you heard it here first. All that and more on today's show. Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Andra Sonea and Valentina Kristensen.
Oct 02, 2017
Ep. 135. Insights: Assets Management
35:01
Simon is joined by Pete Townsend founder and CEO of Norio Ventures, and Chris Mills from KPMG's Investment Management team. Today's show aims to shine a light onto Asset Management, an industry that is ripe for disruption and yet it is slightly overlooked. Simon starts from the very beginning: what is asset management? How does it work? And who are Asset Managers' clients? The guys rattle through the very basics to make asset management real and accessible before taking a look at topical queries such as why and how is the market ready for disruption? What does the future look like for asset management and how will fintech products influence this. Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Chris Mills and Pete Townsend.
Sep 29, 2017
Ep. 134. Fintech Insider: After Dark I
45:20
In this episode: We have a live audience, a later start than usual and plenty to drink as we dive into the week's most topical stories. First up: digital technology making financial struggles more manageable, how are the underserved or the financially unstable being catered to with fintech?, Is cash still king? And which countries are leading the race to go cashless first? We have shoutouts to our sister podcasts, InsurTech Insider - as we hear from Nigel Walsh on the top 5 changes insurers "must" make - and Blockchain Insider, as YC announces its bid to let investors invest in their startups via blockchain - is blockchain going mainstream? We get into a discussion of gender inequality in fintech, Google's mobile payments debut in India and that Equifax hack. Additionally with the help of our audience, we curated the first ever Fintech Wall of Emoji - what topics and trends did we rate and hate? All this and more on this week's very special Fintech Insider News! Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders and follow us on Facebook. Special Guests: Jamie Campbell, Liz Lumley, Nigel Walsh, and Sarah Kocianski.
Sep 25, 2017
Ep. 133. State of the Union
52:36
In this episode, Sam Maule hosts a roundtable discussion about the state of fintech, banking and financial services in America right now. He is joined by special guests: Matt Harris, MD of Bain Venture Capital, Margaux Avedisian, EVP at Transform Group, Robert Barba, Senior Banking and Fintech Writer and Analyst at Bankrate, Inc., and Laura Spiekerman, co-fouder of Alloy. Between them they cover: The state of VC, is it a bubble? Will it burst? The state of crypto currency and ICOs The state of compliance The state of the media in relation to financial services, banking and fintech Thanks to all our guests for taking part! Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders. Special Guests: Laura Spiekerman , Margaux Avedisian, Matt Harris, and Robert Barba.
Sep 22, 2017
Ep. 132 News: iPhone Ex
1:08:28
In this episode: David and Simon are joined by the FT Alphaville's Kadhim Shubber, Fidor's Sophie Guibaud and Pete Townsend of Norio Ventures to discuss the top news stories of the last week. First up we discuss THAT Apple launch, how Apple's P2P capabilities are a little underwhelming, how Venmo's attempt to fight back against Apple Pay involves a very ugly debit card, and sticking with the theme we discuss Zelle's P2P mobile payments app that recently launched and what it means when banks club together to innovate. They also discuss whether fintech really is the fastest growing industry in the US, what it means for Jamie Dimon to slam bitcoin, is he just wrong or is it a distraction to cover up something else? Finally, they take on Monzo letting their customers decide fees for using ATMs abroad, whether 30% of bank jobs will be gone in 5 years as the CEO of Pandit claimed, and ANZ's restructuring to create 150 "startups", it sounds like nonsense but are they the first traditional bank to really understand how to be agile? Also on the show we have an exclusive interview with digital receipting startup Flux alongside Megan Cawood of Starling, all about their recent partnership and launch on Starling's Marketplace. Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes! If you want to get in touch, drop us a line at <a href="mailto:podcasts@11fs.com">podcasts@11fs.com</a> or on Twitter @FintechInsiders. Special Guests: Kadhim Shubber, Matty Cusden-Ross, Megan Caywood, Pete Townsend, Sophie Guibaud, and Veronique Barbosa.
Sep 18, 2017
Ep. 131. Interview: Stephen Barclay, MP
15:41
In this episode: Jason asks Stephen about his financial services and legal background, how that adds to his current role, and what the Treasury do. He also asks him what his views are on fintech in general and UK fintech in particular, and what it means to the man on the street to enable them with their financial management and give them better services. He also highlights how fintech is changing the reputation of banking for the better. He also discusses the government's role in assisting and enabling the industry, and the uncertainty around Brexit for the industry, especially around attracting and hiring talent outside of the UK, and finally they discuss what fintechs can do for the government, and vice versa. Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes! If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @FintechInsiders. Special Guest: Stephen Barclay.
Sep 15, 2017
Ep. 130. News: How big is the Shadow Economy?
1:03:57
In this episode, Author, speaker and fintech guru Dave Birch joins David, Jason and Simon for the news, alongside Richard Davies, formerly of HSBC, about to start at TSB. We also hear from Alison Rose of RBS at their Entrepreneurial Spark event. This week they discuss what Google's banking app might look like; First Direct repositioning itself because great customer service is no longer a differentiator; is India really overtaking China in fintech adoption? What's the truth behind the "big number" Deutsche Bank staff being replaced by robots, according to their CEO? And could this have been publicised better? As Portugal bans large cash payments we discuss stashes, hoards and how big is the Shadow Economy? As ING promotes itsme in Belgium they discuss who do we trust most with our data? AliPay Smile launches in China proving that electronic face recognition is better than humans and the perfect marketing strategy vis innovation that has been executed here. And finally, following Sam Maule's lead, which song matches these stories best? Check out our Spotify playlist to listen to the ones the team chose and see if you agree! https://open.spotify.com/user/11fs/playlist/4JGfsBeULjw5xHf16zStCO As always, find all the news stories in this episode and many more at fintechinsidernews.com, follow us on Facebook, and don't forget to subscribe so you never miss an episode and we'd also love it if you could leave us a review on iTunes! Special Guests: Dave Birch and Richard Davies.
Sep 11, 2017
InsurTech Insider - Ep 3. The data economy and new business models
47:40
In this episode: David and Nigel are joined by three fantastic guests: Jean-Stephane Gourevich, professional advisor and InsurTech guru, Luca Schnettler founder of Healthy-Health and Erik Abrahamsson, CEO and founder of Digital Fineprint. We kick things off with a debate about how the data economy disrupting the insurance sector and creating new product/business models and what that means for InsurTech and both our guests' companies. They discuss: the importance of collaboration and the value of personal data; millennials' view on data sharing - is it as laissez-faire as we believe?; and the impact regulation may have on insurtech when it comes. In the news section they talk through £218M investment in insurtech in H1 2017 alone and what this means for the industry, drone footage analysis to help insurers; greater European Insurtech partnerships as a result of Brexit, and the bizarre correlation between insurance claims and the Great British Bakeoff! Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes! If you want to get in touch, drop us a line at podcasts@11fs.com or on Twitter @instechinsider. Special Guests: Erik Abrahamsson, Jean-Stephane Gourevitch, Luca Schnettler, and Nigel Walsh.
Sep 08, 2017
Ep. 129. News: Double Ether and Cheese
1:00:10
In this episode: Monty Munford and Sarah Kocianski join Jason Bates, Simon Taylor and David Brear for this week's news show. They discuss how cultural fit might be hurting Fintech Companies and how banks should be working with Fintechs. Whether phone keyboards the gateway to smoother payments or should we also just be using Amazon Cash instead? Canadians get into the personalised banking game and the podcast crew take on Whoppercoin. All this and healthy dose of stories from Monty on this weeks Fintech Insider News. As always, find all the news stories in this episode and many more at fintechinsidernews.com, follow us on Facebook, and don't forget to subscribe so you never miss an episode and we'd also love it if you could leave us a review on iTunes! Special Guests: Monty Munford and Sarah Kocianski.
Sep 04, 2017
Ep. 128. Interviews - Start up Spotlight
33:38
In today’s episode we’re shining a light on new, smaller startups in the fintech industry as Meaghan Johnson interviews Caroline Plumb, founder of Fluidly, a new fintech startup - transforming the way businesses plan and manage their money, launching this October. Later on she also speak to Jonathan Lister and Jasper Martens, CTO and VP of Marketing at PensionBee, which aims to make pensions simpler and accessible to all by easily combining all your old pensions into one new online plan. Don’t forget to subscribe to the podcast so you never miss an episode. If you want to get in touch you can find us on our Fintech Insider Facebook page or follow us on Twitter @FintechInsiders. Thanks for listening!
Sep 01, 2017
Ep. 127. News: Mauled
52:43
In this episode: Sam Maule is joined by David Brear, Jason Bates and Simon Taylor for this week's news show. They discuss: the possibility of US banks making a massive profit if deregulation goes ahead, and at what cost to the consumers?; Co-op Bank's stake falls to just 1%, what happens to the 4M loyal customers who buy into Co-op's ideals if only 1% is still managed by them?; As Barclays allowed customers to make payments via Siri is this actual innovation from them? And is this a huge step forward in accessibility to banking for the handicapped? They also talk through TransferWise's next funding raise and how they properly "get" marketing, Google and Walmart team up to take on Amazon, N26's first 500k customers, and how porn can be an innovative force in banking. Also, if all these news stories were a song, which song would they be? See if you agree with the team's suggestions. As always, find all the news stories in this episode and many more at fintechinsidernews.com, follow us on Facebook, and don't forget to subscribe so you never miss an episode and we'd also love it if you could leave us a review on iTunes!
Aug 29, 2017
Ep. 126 Interview - Beth Knickerbocker, CIO, OCC
19:54
In this episode: Beth tells Simon what the OCC is and what it does, with particular reference to the American dual-banking system and how she became a part of it. We also find out what the OCC is doing to embrace and promote financial innovation and the challenge of balancing that with regulation. To find out more about Beth and the work of the OCC, visit OCC.gov, or email innovation@occ.treas.gov We hope you're enjoying the show - don't forget to subscribe so you never miss an episode, find all the news stories and many more at fintechinsidernews.com, follow us on Facebook, and we'd also love it if you could leave us a review on iTunes! Special Guest: Beth Knickerbocker.
Aug 25, 2017
Ep. 125. News: Are you bad when you're big?
1:04:58
In another packed episode we have a full house of hosts as David, Jason and Simon are joined by global fintech commentator and Girl, Disrupted, Liz Lumley; Editor-in-Chief of Fintech Finance, Ali Paterson; and Capco's Principal Consultant, Charlie Wood. The team discuss WhatsApp adding payment features; First Direct coming consistently top of a customer service poll, and the bigger banks always come last - we discuss if there's a correlation between the size of the bank and their market share and the poor quality of customer service? (are you bad when you're big?); and most topically, what responsibility does PayPal have over KKK donations via their service? And how do you find a middle ground between censoring free speech and social responsibility? They also take on start up shopping; retraining and up-skilling versus job cutting; pocket money startups; and turning trash into tokens in Amsterdam. We also have an interview with James Lloyd, Asia-Pacific Fintech Leader at EY, all about the Chinese fintech and Alipay stories that have been making headlines this week. We hope you're enjoying the show - don't forget to subscribe so you never miss an episode, find all the news stories and many more at fintechinsidernews.com, follow us on Facebook, and we'd also love it if you could leave us a review on iTunes! Special Guests: Ali Paterson, Charlie Wood, James Lloyd, and Liz Lumley.
Aug 21, 2017
Ep. 124 Insights - Starling Bank Takeover
45:04
In this episode: Megan Caywood, Chief Platform Officer, Jason Maude, Head of Customer Analytics and Sarah Guha, Product Director at Starling are joined by David Brear and Simon Taylor for a round table discussion about all things Starling Bank! Megan, Sarah and Jason fill us in on what Starling Bank does right now and it's aim to be the best current account in the industry. They also talk about the beginning of their global expansion, their start up mentality, their total focus on innovation and improvement, and the hurdles of rapid scaling. They also discuss their Marketplace product and some key partnerships as part of that, and how they're making a head start on PSD2. For more information visit StarlingBank.com or follow them on Twitter @StarlingBank. We hope you're enjoying the show - don't forget to subscribe so you never miss an episode, and we'd also love it if you could leave us a review on iTunes! Special Guests: Jason Maude, Megan Caywood, and Sarah Guha.
Aug 18, 2017
Ep. 123. News: Data is the new oil
1:03:46
In this episode: In an episode packed full of guests and news, we kick off with Tandem's takeover of Harrods bank - where did they get the money and what's their next move? Next up is Australia's latest move to make bitcoin an official currency as they continue to fight to become a leader in blockchain, and is bitcoin the key to Chinese investment? Are Monzo the friendliest bank in Britain as yet again they reap praise from open, honest and prompt user communications following another outage. Are SoftBank vying to become the first investor to fund multiple world dominating companies? Are they the best at spotting new unicorns? They also talk Chinese giants - WeChat and Alipay as Chinese banks look to regulate fintechs, and is data the new oil? Reliable data that can be shared, is the new commodity companies want in on. And finally, what is ethical hacking? All this and more in this week's show. We hope you’re enjoying FinTech Insider – don’t forget to tell a friend about us and please leave us a review on iTunes. Special Guests: Andrew Ellis, Sameer Chishty, and Sarah Kocianski.
Aug 11, 2017
Ep.122. Interview - Phillip Keller & Harley Morlet, Tail
22:14
In this episode: Meaghan Johnson interview Phillip Keller and Harley Morlet, CEO and co-founder of Tail respectively. Tail is a rewards platform designed for open banking APIs. Tail provides exclusive offers for Starling and Monzo card holders such as cash back on purchases made with their Starling or Monzo cards and other offers such as discounts on dining out. We ask them about Tail's origin story, what the main pain points were with getting off the ground and what their future plans are. We also ask them what they think the future holds with open banking and which challengers they'd most like to work with next. We hope you’re enjoying FinTech Insider – don’t forget to tell a friend about us and please leave us a review on iTunes.
Aug 11, 2017
InsurTech Insider - Ep. 2 Serial disruption
29:34
In this episode David and Nigel discuss the latest news and trends in insurtech, including the trend of "serial disruptors" - talent moving away from incumbents to create start ups to fix issues with incumbents' services, as TechCrunch runs more insurtech stories lately, is this the start of insurtech going mainstream? They also talk drone insurance and are smart helmets the new frontier of insurtech? And the personalisation of data and risk to ensure that people are not tarred by tied stereotypes, such as young male drivers being more unreliable than any other demographic. Additionally, as Brolly raise over £1M in funding, we have an interview with their CEO Phoebe Hugh to discuss the latest innovations at Brolly and what they're looking to do longterm. Enjoy the show! Spread the word, tell your friends and don't forget to leave us a review on iTunes! Special Guests: Nigel Walsh and Phoebe Hugh.
Aug 09, 2017
Ep. 121. News: Amazon is Everywhere
48:07
In this episode: First up: Amazon is everywhere, should banks be concerned?, and is Amazon more of a threat than Trump? They also talk AI as RBC launches Siri bill paying functionality and USAA launches a pilot on Alexa. Klarna launches P2P product, Wavy, a rival to ABN AMRO's Tikkie but they have 'Pan-European' capabilities that could make them more influential. Alipay's European expansion continues, and the team discuss the scale of growth in Asia, as South Korean bank Kakao gains 800,000 customers in 4 days and it's not viewed as especially notable. They also debate the potential post-Brexit banking exodus and the wider impact of that on the British economy. And finally, as Andy Murray supposedly invests in Revolut, we talk about the impact of celebrity endorsement on fintechs. Special Guests: Andra Sonea and Tanya Andreasyan.
Aug 04, 2017
Ep. 120. Interview: PwC Financial Wellness Report
19:06
In this episode: David interviews Robert Churcher, the author of the Financial Wellness Report and they discuss the growing challenges of financial wellness in today's climate, and the importance of education to help people understand their current financial position, their long term goals and how to achieve them. Advice is also critical, particularly contextual advice that is relative to an individual to help them independently manage their finances and to have confidence in investing. They discuss what the future will look like, especially for young professionals and the different products and services available to them. For further information read the report in full: http://www.pwc.co.uk/financial-services/fintech/assets/boosting-young-professionals-financial-wellness.pdf
Aug 04, 2017
Ep.119. Insights - NFI (Nordic Finance Innovation)
1:12:28
In this episode: We bring you the highlights from an event we attended, organised by NFI, in Scandinavia, where we heard from co-founders and CEOs from some of the most up and coming fintech firms, including Bud, Solaris and Clear Bank, and our very own NED, Chris Skinner. Guests: Edward Maslaveckas - CEO and co-founder, Bud Marko Wenthin - Board Member, Solaris Nick Ogden - Executive Chairman, ClearBank Chris Skinner - Non-Executive Director, 11:FS We hope you’re enjoying FinTech Insider – don’t forget to tell a friend about us and please leave us a review on iTunes.
Aug 02, 2017
Ep.118. News: Tokenaires and the Spiral of Complacency
59:39
In this episode: The team discuss: Revolut's massive crowd-funding pledges - but what will they do with the money?; Musk vs Zuckerberg on the future of AI; Transferwise's team-up with Apple Pay; and alternative credit scoring as Aire get a deal with Zopa. We also have an exclusive interview with Innovate Finance’s CFO, Abdul Haseeb Basit about their H1 Fintech Investment report. We also talk more bad news for Lloyds as they are forced to pay yet another fine; is too much reliance on consumer credit taking us into the next recession?; and finally, Sweden's government leaks critical information of nearly the entire country. You can find all of these stories and more over at fintechinsidernews.com, sign up now to join the discussion! We hope you’re enjoying FinTech Insider – don’t forget to tell a friend about us and please leave us a review on iTunes. Special Guest: Sarah Kocianski.
Jul 31, 2017
Ep. 117. Interview: Tim Schaefer Northwestern Mutual
30:14
In this episode: David Brear interviews Tim Schaefer about his 29 years at Northwestern Mutual, starting as an entry level, programmer, all the way up to his current role as EVP. Tim takes us through how Northwestern Mutual are embracing technological and cultural changes, team structures and digital products to establish excellence in the space, all tied to driving great customer experience. We hope you’re enjoying FinTech Insider – don’t forget to tell a friend about us and please leave us a review on iTunes.
Jul 28, 2017
Ep.116. Insights – Live from TNW 2017
59:38
<h2>In this episode:</h2> <p><span style="font-weight: 400;">We bring you the highlights from The Next Web Conference 2017 in Amsterdam, where we spoke to some fantastic guests &#8211; including actual </span><span style="font-weight: 400;">royalty &#8211; Prince Constantijn of the Netherlands, who speaks to Aden Davies about his new role as a special envoy for StartUpDelta2020.</span></p> <p>Additionally we have <span style="font-weight: 400;">Max Brenssell, International Associate at n26 on their plans for expansion to the UK, followed by Ben Hammersley, of Wired about his views on AI and the impact it’ll have on the jobs market;</span><span style="font-weight: 400;"> Boris Veldhuijzen van Zanten CEO and co-founder of this very event, TNW 2017, talking about The Next Web and what we can look forward to in 2018, followed by Marc Teerlink Chief Business strategist at IBM.</span></p> <p><span style="font-weight: 400;">Aden also chats Reshma Sohoni, Co-founder of Seedcamp straight offstage from giving her speech, and Kathryn Myronuk the Synthesis &amp; Convergence Faculty Lead at Singularity University discussing the fantastic work that they do.</span></p> <h2>Guests:</h2> <ul> <li><a href="https://www.linkedin.com/in/max-brenssell-2a9a09b2/">Max Brenssell </a>&#8211; N26 &#8211; International Associate</li> <li><a href="https://www.linkedin.com/in/mrbenhammersley/">Ben Hammersley</a> &#8211; Wired &#8211; Futurist &amp; Writer</li> <li><a href="https://www.linkedin.com/in/borisvvz/">Boris Veldhuijzen van Zanten</a> &#8211; TNW &#8211; CEO and co-founder</li> <li><a href="https://www.linkedin.com/in/marcteerlink/">Marc Teerlink</a> &#8211; IBM &#8211; Chief Business strategist</li> <li><a href="https://www.linkedin.com/company-beta/9234983/">Prince Constantijn of the Netherlands</a> &#8211; Startup Delta &#8211; Special Envoy</li> <li><a href="https://www.linkedin.com/in/reshmasohoni/">Reshma Sahoni</a> &#8211; Co-Founder &amp; Partner &#8211; Seedcamp</li> <li><a href="https://www.linkedin.com/in/kathrynmyronuk/">Kathryn Myronuk</a> &#8211; Synthesis &amp; Convergence Faculty Lead &#8211; Singularity University</li> </ul> <p>&nbsp;</p> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/episode-116-insights-live-tnw-2017/">Episode 116. Insights &#8211; Live from TNW 2017</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guests: Ben Hammersley, Boris Veldhuijzen van Zanten, Marc Teerlink, and Reshma Sohoni.
Jul 26, 2017
Ep. 115. News: buying jewellery from a bank?
1:13:05
<h2>In this episode:</h2> <p>David, Jason and Simon are joined for this week&#8217;s show by news show regulars Liz Lumley and Kadhim Shubber.</p> <p>First up Jason guides the team through recent current account announcements from both Monzo and Starling &#8211; are they the hipsters of fintech?, Are they racing each other to release products?, and is there not room enough in the industry for both? They myth-bust the &#8220;tech-focus&#8221; of BNY Mellon&#8217;s new CEO; why &#8220;tech&#8221; is the tag everyone seems to covet &#8211; but saying it does not make it so; Kadhim introduces everyone to Shingy (<a href="http://www.shingy.com/">shingy.com</a>) and was the FCA&#8217;s faulty currency convertor tools deliberate or an honest mistake?</p> <p>As Barclays start giving away BPay bands for free they debate whether wearable alternatives to wallets are really a thing? And if they are, should you pay for them?</p> <p>David also chats with David Geale of the FCA on their <span style="font-weight: 400;">latest cohort for the regulatory sandbox.</span></p> <h2>Guests:</h2> <ul> <li><a href="https://www.linkedin.com/in/elizabethlumley/">Elizabeth Lumley</a> FinTech commentator &amp; Author of <a href="http://girl-disrupted.com/">girl-disrupted.com</a></li> <li><a href="https://www.linkedin.com/in/kadhim/">Kadhim Shubber</a>, Reporter at Financial Times</li> <li><a href="https://www.linkedin.com/in/david-geale-516a3023/">David Geale</a> &#8211; Director of Policy, FCA</li> </ul> <h2>News this week:</h2> <ol> <li style="font-weight: 400;"><b>Finextra </b><span style="font-weight: 400;">&#8211; Monzo taking it slowly as first limited-edition current accounts come onstream- </span><a href="https://www.finextra.com/newsarticle/30843/monzo-taking-it-slowly-as-first-limited-edition-current-accounts-come-onstream"><span style="font-weight: 400;">Link</span></a><span style="font-weight: 400;"> </span></li> <li style="font-weight: 400;"><b>Starling Bank YouTube</b><span style="font-weight: 400;"> &#8211; Starling goes live with Apple Pay &#8211; </span><a href="https://www.youtube.com/watch?v=fUBzzLb33DQ&amp;feature=youtu.be"><span style="font-weight: 400;">Link</span></a></li> <li style="font-weight: 400;"><b>Finextra</b><span style="font-weight: 400;"> &#8211; Paypal partners with Samsung Pay &#8211; </span><a href="https://www.finextra.com/pressarticle/70079/paypal-partners-samsung-pay"><span style="font-weight: 400;">Link</span></a></li> <li style="font-weight: 400;"><b>Bloomberg</b><span style="font-weight: 400;"> &#8211; BNY Mellon appoints tech-focused Charles Scharf as its CEO &#8211; </span><a href="https://www.bloomberg.com/amp/news/articles/2017-07-17/bank-of-new-york-mellon-names-scharf-ceo-replacing-hassell"><span style="font-weight: 400;">Link</span></a></li> <li style="font-weight: 400;"><b>Finextra </b><span style="font-weight: 400;">&#8211; FCA issues warning over misleading currency converter tools &#8211; </span><a href="https://www.finextra.com/newsarticle/30856/fca-issues-warning-on-misleading-currency-converter-tools?utm_medium=newsflash&amp;utm_source=2017-7-19"><span style="font-weight: 400;">Link</span></a><b></b></li> <li style="font-weight: 400;"><b>Business Insider</b><span style="font-weight: 400;"> &#8211; Ratesetter has £80m of loans go bad &#8211; </span><a href="http://uk.businessinsider.com/ratesetter-takes-over-companies-bad-loans-provision-fund-2017-7"><span style="font-weight: 400;">Link</span></a></li> <li style="font-weight: 400;"><b>City AM </b><span style="font-weight: 400;"> &#8211; Barclays to give away “BPay” bands for free &#8211; </span><a href="http://www.cityam.com/268725/barclays-bpay-20-contactless-pay-wristband-given-away-free"><span style="font-weight: 400;">Link</span></a><b></b></li> <li style="font-weight: 400;"><b>FT</b><span style="font-weight: 400;"> &#8211; Tech “start-ups” raise $1.3Bn from “ICOs” </span><a href="https://www.ft.com/content/1a164d6c-6b12-11e7-bfeb-33fe0c5b7eaa"><span style="font-weight: 400;">Link</span></a><b></b></li> <li style="font-weight: 400;"><b>Guardian</b> &#8211; End of the &#8216;rip-off&#8217;: all charges for paying by card to be banned &#8211; <a href="https://www.theguardian.com/money/2017/jul/19/charges-paying-card-banned-flights-tax-bills">Link</a></li> <li><b>Chicagotribune </b><span style="font-weight: 400;">&#8211;  Man robs bank while 4 children wait outside in SUV &#8211; </span><a href="http://www.chicagotribune.com/news/local/breaking/ct-fbi-charge-man-in-bank-robbery-20170712-story.html"><span style="font-weight: 400;">Link</span></a></li> </ol> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/episode-115-news-buying-jewellery-bank/">Episode 115. News: buying jewellery from a bank?</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guests: David Geale, Kadhim Shubber, and Liz Lumley.
Jul 24, 2017
Ep. 114. Interview – Mariano Belinky & Shachar Bialick
38:33
<h2>In this episode</h2> <p>Jason Bates and David Brear interview Mariano Belinky,  <span style="font-weight: 400;">Managing Partner of Santander InnoVentures </span>and Shachar Bialick, CEO of Curve, following the announcement last week of Santander&#8217;s recent investment in Curve,<span style="font-weight: 400;"> in an expansion of their growing fintech portfolio</span><span style="font-weight: 400;">.</span></p> <p>They discuss how InnoVentures fits into Santander&#8217;s digital approach, and what the investment of Curve and two other fintechs brings them, the longterm business plan of Curve and how Santander&#8217;s investment will help them achieve this.</p> <p>They also talk APIs, open banking and what our guests&#8217; views on upcoming PSD2 directives are.</p> <p>Find out more about Santander InnoVentures <a href="http://santanderinnoventures.com/santander-innoventures-adds-two-new-uk-and-one-us-fintech-businesses-to-its-portfolio/">here</a> and Curve at <a href="http://imaginecurve.com">imaginecurve.com</a></p> <p>Learn more about Mariano by connecting on <a href="https://www.linkedin.com/in/mbelinky/">LinkedIn</a> or follow him on <a href="https://twitter.com/belimad">Twitter</a>, and you can also find Shachar on <a href="https://www.linkedin.com/in/shacharbialick/">LinkedIn</a> or on <a href="https://twitter.com/ShacharBialick">Twitter</a>.</p> <p>We hope you’re enjoying FinTech Insider – don’t forget to tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-114-interview-mariano-belinky-shachar-bialick/">Ep. 114. Interview &#8211; Mariano Belinky &#038; Shachar Bialick</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guests: Mariano Belinky and Shachar Bialick.
Jul 21, 2017
InsurTech Insider Ep1. – InsurTech 101
48:18
<p>InsurTech Insider is a new show in the 11Media network, hosted by David Brear and co-host Nigel Walsh, of Deloitte, dedicated to all things insurtech.</p> <p>In Nigel&#8217;s words &#8220;there&#8217;s no better time to be in insurance&#8221; &#8211; and both he, David and their special guests will take you through the trends, changes and news stories, and the new startups, disruptors and technology in the insurance industry right now.</p> <p>Fittingly for our very first episode, the guys discuss exactly what is InsurTech? Is it just &#8220;fintech&#8217;s little brother&#8221; &#8211; or so much more than that? We find out the 101.</p> <p>They also discuss how much data is too much?; the importance of incumbent and insurtech relationships, the education of customers, and the overall shift in the industry from price and product to value and service.</p> <h2>Guests:</h2> <ul> <li><a href="https://www.linkedin.com/in/nigelwalsh/">Nigel Walsh</a> &#8211; partner at Deloitte, with focus on InsurTech, Technology Transformation and Digital</li> <li><a href="https://www.linkedin.com/in/ben-green-76141560/">Ben Green</a> &#8211; Digital Director, Tock Insurance</li> <li><a href="https://www.linkedin.com/in/freddy-macnamara-10268125/">Freddy McNamara</a> &#8211; CEO and Founder of Cuvva.</li> </ul> <p>Keep an eye out for Episode 2, coming soon!</p> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/insurtech-insider-ep1-insurtech-101/">InsurTech Insider Ep1. &#8211; InsurTech 101</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guests: Ben Green, Freddy Macnamara, and Nigel Walsh.
Jul 19, 2017
Ep. 113 News: Is Cash Dying?
50:13
<h2>In this episode</h2> <p>In a fun packed episode, David is joined by regular guest Ghela Boskovich, alongside <span style="font-weight: 400;">Edward Maslaveckas, J</span><span style="font-weight: 400;">eff Tijssen and </span><span style="font-weight: 400;">Gabrielle Inzirillo, who made her Fintech Insider debut, having only just stepped off the Eurostar from Paris.</span></p> <p>The team discuss whether or not cash transactions are dying out in the UK thanks to the convenience of contactless payments &#8211; (1/3 of all card transactions are now contactless) &#8211; and the UK&#8217;s reduction in reliance on credit cards overall. Conversely, on the other side of the pond the US are now &#8220;hooked on credit&#8221;, is this the result of glamorous loyalty programmes or poor financial education?</p> <p>They also debate whether or not the UK cares about challenger banks; what the implications are of Stripe going after the Chinese market with integration of Alipay; US&#8217;s reluctance to adopt APIs; Revolut&#8217;s move to take on the Asian market following major investment; and how freaked out you&#8217;d be if your ATM started sending you handwritten messages, along with much more.</p> <h2>Guests</h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/ghelaboskovich/">Ghela Boskovich</a> &#8211; Founder and Global Ambassador, FemTech</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/edmas/">Edward Maslaveckas</a> &#8211; CEO and Co-founder, Bud</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/jeffreytijssen/">Jeff Tijssen</a> &#8211; Head of Fintech and Partnerships, Capco</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/gainzirillo/">Gabrielle Inzirillo</a> &#8211; Founding Member, BNP Paribas, Plug and Play</span></li> </ul> <p>News this week</p> <ol> <li><b>Business Insider </b><span style="font-weight: 400;">&#8211; </span><span style="font-weight: 400;">UK card payments overtake cash, but less bought on credit</span><a href="https://fintechinsidernews.com/out?url=http%3A%2F%2Fuk.businessinsider.com%2Fuk-card-payments-overtake-cash-credit-2017-7"><span style="font-weight: 400;"> &#8211; Link</span></a><span style="font-weight: 400;"> &#8211;</span></li> <li><b>Business Insider</b><span style="font-weight: 400;"> &#8211; America is hooked on credit cards — and it&#8217;s pretty clear why &#8211; </span><span style="font-weight: 400;"><a href="http://uk.businessinsider.com/why-credit-cards-more-popular-than-debit-cards-2017-6/#forty-percent-of-respondents-from-the-tsys-study-picked-credit-cards-as-their-favorite-form-of-payment-followed-by-debit-cards-35-and-cash-11-credit-cards-have-been-gaining-on-debit-cards-for-several-years-now-1">Lin</a>k</span></li> <li><b>Finextra</b><span style="font-weight: 400;"> &#8211; Brits unmoved by new digital challengers &#8211; </span><span style="font-weight: 400;"><a href="https://www.finextra.com/newsarticle/30808/brits-unmoved-by-new-digital-challengers">Link</a></span></li> <li><b>Guardian &#8211; <span style="font-weight: 400;">Lloyds Bank brings in single overdraft rate in radical shake-up &#8211; </span><span style="font-weight: 400;"><a href="https://www.theguardian.com/business/2017/jul/12/lloyds-bank-brings-in-single-overdraft-rate-in-radical-shake-up">Link</a></span></b></li> <li><b>Tech Crunch &#8211;</b><span style="font-weight: 400;"> Confirmed: London fintech Curve raises $10M Series A &#8211; </span><a href="https://techcrunch.com/2017/07/11/funding-curve/"><span style="font-weight: 400;">Link</span></a><span style="font-weight: 400;"> </span></li> <li><b>Business Insider &#8211; </b><span style="font-weight: 400;">Worldpay shares drop sharply after it agrees a £9.1 billion deal with Vantiv &#8211; </span><a href="http://uk.businessinsider.com/worldpay-close-to-8-billion-vantiv-merger-ft-reports-2017-7"><span style="font-weight: 400;">Link</span></a></li> <li><b>Finextra &#8211;</b><span style="font-weight: 400;"> HSBC and Barclays join EU project to test the use of digital IDs for cross-border banking- </span><a href="https://www.finextra.com/newsarticle/30814/hsbc-and-barclays-join-eu-project-to-test-the-use-of-digital-ids-for-cross-border-banking?utm_medium=newsflash&amp;utm_source=2017-7-11"><span style="font-weight: 400;">Link</span></a></li> <li><b>Tech Crunch</b><span style="font-weight: 400;"> &#8211; Stripe adds support for Alipay and WeChat Pay, China’s top digital payment services- </span><a href="https://techcrunch.com/2017/07/09/stripe-alipay-wechat-pay/"><span style="font-weight: 400;">Link</span></a><span style="font-weight: 400;"> </span></li> <li><b>Finextra</b><span style="font-weight: 400;"> &#8211; Nacha sets sights on standardised APIs &#8211; </span><a href="https://www.finextra.com/newsarticle/30801/nacha-sets-sights-on-standardised-apis"><span style="font-weight: 400;">Link</span></a><span style="font-weight: 400;"> </span></li> <li><b>BBC News</b><span style="font-weight: 400;">&#8211;  RBS agrees £3.65bn settlement over risky mortgages in US &#8211; </span><a href="http://www.bbc.co.uk/news/business-40584399"><span style="font-weight: 400;">Link</span></a><span style="font-weight: 400;"> </span></li> <li><b>CNBC</b><span style="font-weight: 400;"> &#8211;  Revolut raises $66 million in venture capital investment; eyes expansion in Asia &amp; US- </span><a href="https://www.cnbc.com/amp/2017/07/12/revolut-raises-66-million-in-venture-capital-investment-eyes-expansion-in-asia-us.html"><span style="font-weight: 400;">Link</span></a></li> <li><b>Guardian</b><span style="font-weight: 400;"> &#8211; Texas man trapped inside ATM rescued after passing notes through receipt slot &#8211; </span><a href="https://www.theguardian.com/us-news/2017/jul/13/texas-man-atm-bank-of-america-escape"><span style="font-weight: 400;">Link</span></a></li> </ol> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-113-news-cash-dying/">Ep. 113 News: Is Cash Dying?</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guests: Edward Maslaveckas , Gabrielle Inzirillo, Ghela Boskovich, and Jeff Tijssen.
Jul 17, 2017
Ep. 112. Interview – Laurent le Moal, CEO, PayU
16:06
<h2>In this episode</h2> <p>Jason Bates interviews Laurent le Moal, CEO of PayU, the leading online payments provider, dedicated to growth markets, at Money20/20 Europe in Copenhagen.</p> <p>PayU&#8217;s primary focus is to help merchants accept payments and they operate in a wide range countries around the world including India, Latin America, Turkey and Russia. Laurent tells us that PayU currently manage an incredible 250 different ways to accept payments &#8211; including globally recognised cards, regional payment schemes, bank based accounts, legacy systems based on cash. Their focus being on digital transactions and they process 60% of all e-commerce transactions in India alone.</p> <p>Laurent and Jason discuss PayU&#8217;s existing huge market share and their plans for expansion into further digital payment products to serve consumers based around credit scoring in less developed countries. They also debate fintech changes and developments worldwide and where the trends are coming from, and where to watch for future investment opportunities.</p> <p>For more information on Laurent, connect with him on <a href="https://twitter.com/laurentlemoal">Twitter</a> or <a href="https://www.linkedin.com/in/laurentlemoal/">LinkedIn</a> or check out <a href="https://corporate.payu.com/">PayU.</a></p> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-112-interview-laurent-le-moal-ceo-payu/">Ep. 112. Interview &#8211; Laurent le Moal, CEO, PayU</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guest: Laurent Le Moal.
Jul 14, 2017
Ep. 111. Insights: Money20/20 Europe, Part 2
36:42
<h2>In this episode:</h2> <p>We bring you the second roundup of  highlights from Money20/20 Europe in Copenhagen.</p> <p>We caught up with some fascinating guests, speakers and interviewees; starting with the founder of Moola and ITV&#8217;s resident Money Expert, Gemma Godfrey, who chatted to Simon about Moola &#8211; the online investment services she founded to help people invest their money easily and intuitively, and her time as an adviser to Arnold Schwarzernegger on The Celebrity Apprentice USA. Jason then catches up with Marko and Nigel from Solaris who give us an exclusive announcement of their new partnership; followed by Jaidev Janardana, the CEO of Zopa who discusses Zopa&#8217;s expansion from P2P lending to marketplace lending, and the company&#8217;s overall evolution since its launch in 2005.</p> <p>Jason also speaks to Jack Harris of Wirecard, a German-based company who collaborate with start ups and fintechs to empower them using Wirecard&#8217;s own banking licence; Jack tells Jason about their plans for future development and their global aspirations. Next up, Simon chats to Amy Neal from Mastercard about their engagement with startups and the 6 new startups they&#8217;ve just partnered with, including Tonetag who are introducing sound-based contactless payments. Finally, Meaghan interviews Pranay Jain, CEO of Enterprise Bot who are revolutionising customer service using AI to humanise response systems.</p> <h2>Guests:</h2> <ul> <li><a href="https://www.linkedin.com/in/gemmagodfrey/">Gemma Godfrey</a> &#8211; Founder, Moola and ITV&#8217;s Money Expert</li> <li><a href="https://www.linkedin.com/in/markowenthin/">Marko Wethin</a> – Board Member, Solaris</li> <li><a href="https://www.linkedin.com/in/jaidev-janardana-a4071b3/">Jaidev Janarnada</a> – CEO, Zopa</li> <li><a href="https://www.linkedin.com/in/jack-harris-8a28686/">Jack Harris</a> &#8211; Vice President, Financial Institutions &amp; Fintech, Wirecard</li> <li><a href="https://www.linkedin.com/in/nealeamy/">Amy Neal </a>&#8211; VP and Senior Business Lead, Mastercard</li> <li><a href="https://www.linkedin.com/in/kbpranay/">Pranay Jain</a> &#8211; CEO, Enterprise Bot</li> </ul> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <div class="nc_socialPanel swp_flatFresh swp_d_fullColor swp_i_fullColor swp_o_fullColor scale-100 scale-fullWidth swp_one" data-position="below" data-float="floatBottom" data-count="5" data-floatcolor="#ffffff" data-emphasize="0"></div> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-275-insights-money2020-europe-part-2/">Ep. 111. Insights: Money20/20 Europe, Part 2</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guests: Amy Neale, Gemma Godfrey, Jack Harris, Jaidev Janardana, Marko Wenthin, and Pranay Jain.
Jul 12, 2017
Ep. 274. News: Digitising Pocket Money
59:56
<h2>In this episode</h2> <p>David and Simon are joined by regular Sarah Kocianski, and RFi and Sky News Australia&#8217;s Chloe James, who makes her Fintech Insider  debut, for this week&#8217;s news.</p> <p>First up, they discuss the pros and cons of &#8220;screen-scraping&#8221; &#8211; do banks only want open banking on their terms and to pick and choose the bits of it they want?; is it right that challengers only get one representative at the Open Banking Initiative- and is Atom really a challenger bank?;  and is a CIO title unnecessary?  You can&#8217;t innovate in a silo, it needs to go company wide, nor can one person or department &#8220;own&#8221; innovation, that only creates turf wars.</p> <p>There are also strong views on the &#8216;culture of harassment&#8217; for women in tech as reported by the New York Times and how sad it is that this culture already permeates an industry that&#8217;s so young. The necessity of speaking up to shatter unconscious bias in the industry is paramount.</p> <p>They also take on Danske Bank&#8217;s pocket money app to allow parents the ability to digitise pocket money for their children and have an online overview of what they do with it &#8211; could this be a key to improved financial education for children?</p> <p>The team also reflect on the &#8216;changing of the guard&#8217; at Tesco Bank as their CEO steps down after 10 years; on MBank putting themselves forward as a template for others as they licence their tech platform, and on Tide&#8217;s $14M raise from the same backers as Spotify &#8211; can they now live up to their hype of being the &#8220;Monzo of business&#8221;?</p> <h2>Guests</h2> <ul> <li><a href="https://www.linkedin.com/in/sarahkocianski/">Sarah Kocianski</a>, Senior Research Analyst Fintech at Business Insider UK</li> <li><a href="https://www.linkedin.com/in/chlo%C3%A9-james-95844536/">Chloe James </a>&#8211; Group Media Director &#8211; RFi Group &amp; Presenter at Sky News Australia</li> </ul> <h2>News this week</h2> <ol> <li><span style="font-weight: 400;"><strong>Finextra</strong> &#8211; EBA rejects Commission amendments on screen scraping under PSD2 &#8211; </span><a href="https://www.finextra.com/newsarticle/30772/eba-rejects-commission-amendments-on-screen-scraping-under-psd2"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;"><strong>Open Banking</strong> &#8211; Atom Bank CEO Joins Open Banking Initiative As Challenger Bank Representative &#8211; </span><a href="https://www.openbanking.org.uk/2017/06/30/atom-bank-ceo-joins-open-banking-initiative-challenger-bank-representative/"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;"><strong>Finextra</strong> &#8211; HSBC hires Diana Biggs to lead business model innovation &#8211; </span><a href="https://www.finextra.com/newsarticle/30755/hsbc-hires-biggs-to-lead-business-model-innovation"><span style="font-weight: 400;">Link</span></a></li> <li><b>Bloomberg</b><span style="font-weight: 400;"> &#8211; T</span><span style="font-weight: 400;">esco Bank Says Chief Executive Higgins to Retire Next Year</span><span style="font-weight: 400;"> &#8211;<a href="https://fintechinsidernews.com/out?url=https%3A%2F%2Fwww.bloomberg.com%2Fnews%2Farticles%2F2017-07-04%2Ftesco-bank-says-chief-executive-higgins-to-retire-next-year%3Fcmpid%3Dsocialflow-twitter-business%26utm_content%3Dbusiness%26utm_campaign%3Dsocialflow-organic%26utm_source%3Dtwitter%26utm_medium%3Dsocial"> Link</a></span></li> <li><span style="font-weight: 400;"><strong>Techcrunch</strong> &#8211; Curve now lets you ‘go back in time’ and switch the card you paid with retroactively &#8211; </span><span style="font-weight: 400;"><a href="https://techcrunch.com/2017/07/03/back-to-the-future/">Link</a></span></li> <li><span style="font-weight: 400;"><strong>FinTech Insider News</strong> &#8211;  </span><span style="font-weight: 400;">Poland&#8217;s mBank to license tech platform to third party financial institutions &#8211; <a href="https://fintechinsidernews.com/out?url=https%3A%2F%2Fwww.finextra.com%2Fnewsarticle%2F30738%2Fpolands-mbank-to-license-tech-platform-to-third-party-financial-institutions%3Futm_medium%3Drss%26utm_source%3Dfinextrafeed">Link</a></span></li> <li><span style="font-weight: 400;"><strong>FinTech Insider News</strong> &#8211; </span><span style="font-weight: 400;">Danske Bank develops pocket money app &#8211; move over Osper / GoHenry &#8211; <a href="https://fintechinsidernews.com/out?url=https%3A%2F%2Fwww.finextra.com%2Fnewsarticle%2F30768%2Fdanske-bank-develops-pocket-money-app">Link</a></span></li> <li><span style="font-weight: 400;"><strong>New York Times</strong> &#8211; Women in Tech Speak Frankly on Culture of Harassment &#8211; </span><a href="https://mobile.nytimes.com/2017/06/30/technology/women-entrepreneurs-speak-out-sexual-harassment.html?referer=https://t.co/tzEU7QBFVK"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;"><strong>Business Insider</strong> &#8211; </span><span style="font-weight: 400;">Fintech startup Tide: $14 million boost from Spotify backers Creandum &#8211; <a href="https://fintechinsidernews.com/out?url=http%3A%2F%2Fuk.businessinsider.com%2Ffintech-startup-tide-14-million-boost-from-spotify-backers-creandum-2017-7">Link</a></span></li> <li><strong>Medium</strong> &#8211; Bag Snatchers, Monzo, and a night of adventure in London. &#8211; <a href="https://medium.com/@tristanwatson/bag-snatchers-monzo-and-a-night-of-adventure-in-london-d051a3eeb4cb"><span style="font-weight: 400;">Link</span></a></li> </ol> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-274-news-digitising-pocket-money/">Ep. 274. News: Digitising Pocket Money</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guests: Chloé James and Sarah Kocianski.
Jul 10, 2017
Ep. 273. Interviews – Rita Liu & Edward Budd
20:26
<h2>In this episode</h2> <p>From last week&#8217;s magnificent Money20/20 Europe, Jason interviews <span style="font-weight: 400;">Rita Liu, Head of Alipay (Europe, the Middle East and Africa), the world&#8217;s largest mobile and online payments platform since 2014, and Simon catches up with Edward Budd, </span>Managing Director and Chief Digital Officer of Global Transaction Banking at Deutsche Bank.</p> <p>Rita tells us about the European expansion of Alipay, and the innovations in fintech coming from China and the Asian market; and some of the new, cool initiatives from Ant Financial and Alipay, including carbon saving monitoring, (e.g. paperless payments), resulting in Alipay planting trees once you reach a certain threshold.</p> <p>She also explains Alipay&#8217;s ethos in relation to testing and creating new products at scale, and partnerships with retailers to grow Alipay&#8217;s use and exposure in Europe.</p> <p>Edward Budd tells Simon about Deutsche Bank&#8217;s digital trade opportunities, opening up the market for new clients, and new market segments. Their particular focus currently is on small business owners and international trade between them, drawing on collaboration between multiple banks to serve an existing but underserved segment to help improve the dedicated financial services for this sector.</p> <p>Edward goes onto explain how experimentation is important to Deutsche bank, and changing up traditional business model from the top down to change culture and leadership in order to innovate.</p> <p>Find out more from Rita at Alipay.com, connect with her on <a href="https://www.linkedin.com/in/rita-liu-75877b5/">LinkedIn</a>, or follow her on <a href="https://twitter.com/rita2016alipay">Twitter</a>.</p> <p>Learn more about Edward by: <a href="https://www.db.com/company/index.htm">DB.com</a> or connect with him on <a href="https://www.linkedin.com/in/edward-budd-b111b35/?ppe=1">LinkedIn</a>.</p> <p>We hope you&#8217;re enjoying FinTech Insider &#8211; don&#8217;t forget to tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>&nbsp;</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-273-interviews-rita-liu-edward-budd/">Ep. 273. Interviews &#8211; Rita Liu &#038; Edward Budd</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jul 07, 2017
Ep. 272. Insights: Money20/20 Europe, Part 1
57:38
<h2>In this episode:</h2> <p>We bring you the highlights from last week&#8217;s amazing event at Money20/20 Europe in beautiful Copenhagen.</p> <p>We caught up with some fascinating guests, speakers and interviewees including: Derek White from BBVA speaking to Simon about open platforms, APIs and customer input in development of new products; Jason interviews Andrew and Tac from JCB International; and Bill Gajda, SVP at VISA announcing their partnership with Klarna; and Simon catches up with Bianca Lopes, SVP of BioConnect, about data privacy, online identification and online reputation management.</p> <p>Next up, Simon chats to Aaron Phethean from Temenos about their software, marketplace partnerships and scalability with fintechs and incumbents; followed by Eugene Danilkis the CEO of Mambu, the SaaS banking software provider. David interviews Don Ginsel, the founder of Holland Fintech, ahead of Money20/2o Europe going to Amsterdam next year; and finally Meaghan talks to Lav Odorović, CEO of Penta.</p> <h2>Guests:</h2> <ul> <li><a href="https://www.linkedin.com/in/derek-white-99825ab/">Derek White</a> &#8211; Creating, BBVA</li> <li><a href="https://www.linkedin.com/in/andrew-doukanaris-84156b1/">Andrew Doukanaris</a> &#8211; SVP, Sales &amp; Marketing, JCB International (Europe) Ltd</li> <li><a href="https://www.linkedin.com/in/tac-watanabe-9640517/">Tac Watanabe </a>&#8211; EVP, Brand Infrastructure &amp; Technologies, JCB Co., Ltd.</li> <li><a href="https://www.linkedin.com/in/billgajda/">Bill Gajda</a> &#8211; SVP, Innovation and Strategic Partnerships at Visa</li> <li><a href="https://www.linkedin.com/in/biasmlopes/">Bianca Lopes</a> &#8211; Vice President Business Development &amp; Strategic Marketing, BioConnect</li> <li><a href="https://www.linkedin.com/in/aaron-phethean-a223ba33/">Aaron Phethean </a>&#8211; MarketPlace Director at Temenos</li> <li><a href="https://www.linkedin.com/in/edanilkis/">Eugene Danilkis</a> &#8211; Co-Founder &amp; CEO at Mambu</li> <li><a href="https://www.linkedin.com/in/donginsel/">Don Ginsel</a> &#8211; Founder, Holland Fintech</li> <li class="pv-top-card-section__name Sans-26px-black-85% mb1"><a href="https://www.linkedin.com/in/lavodorovic/">Lav Odorović</a> &#8211; Co-founder &amp; CEO, Penta</li> </ul> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-272-insights-money-2020-part-1/">Ep. 272. Insights: Money20/20 Europe, Part 1</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jul 05, 2017
Ep. 271. News: LIVE from Money20/20 Europe
49:33
<h2>In this episode</h2> <p>We bring you our first ever live podcast, recorded in front of a live audience at Money20/20 Europe, Copenhagen.</p> <p>With all four of our regular hosts, David Brear, Jason Bates, Simon Taylor and Chris Skinner, plus six fantastic guests from the world of fintech and banking (and previous podcasts), they discuss the latest news and stories with additional audience interaction, including:</p> <p>Goldman Sachs&#8217; lending business hitting its first $1bn mark, is this a good thing or is it old news?, the pros and cons of card use and card readers vs smartphone points of sale &#8211; as pioneered by Jack Dorsey&#8217;s Square; and the merits of Will.i.am as an advisor to Atom Bank and personification of their market sector, which opens up discussion of who other banks would be if they were a pop star.</p> <p>We also hear Starling&#8217;s own Megan Cawood on their European expansion and Simon and Ajit lead the audience into a cryptocurrency Q&amp;A explaining the Ethereum &#8220;flash crash&#8221; and what this means for Ethereum&#8217;s future, and cryptocurrency in general, and they attempt to address the same old question: is it a bubble, should I hold or sell?</p> <h2>Guests</h2> <ul> <li><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/alipaterson1/">Ali Patterson</a> &#8211; Editor in Chief, FinTech Finance </span></li> <li><span style="font-weight: 400;"><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/leda-glyptis-phd-272492/">Leda Glyptis</a> &#8211; </span></span>Chief Innovation Officer, Qatar National Bank</li> <li><a href="https://www.linkedin.com/in/meaghan-johnson-b5506613/">Meaghan Johnson </a>&#8211; Co-founder and Director of Research at 11:FS</li> <li><a href="https://www.linkedin.com/in/jamie-campbell-84735314/">Jamie Campbell</a> – Head of Awareness at Bud</li> <li><a href="https://www.linkedin.com/in/ajitkt/">Ajit Tripathi </a>&#8211; Director, Fintech and Digital Banking, PWC</li> <li><a href="https://www.linkedin.com/in/megcaywood/">Megan Caywood</a> &#8211; Chief Platform Officer, Starling Bank</li> </ul> <h2>News this week</h2> <ol> <li><span style="font-weight: 400;"><strong>Business Insider</strong> &#8211; Goldman Sachs&#8217; new online lending business has already hit a $1 billion milestone &#8211; </span><a href="http://uk.businessinsider.com/goldman-sachs-online-lending-business-already-hit-the-1-billion-milestone-2017-6?r=US&amp;IR=T"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;"><strong>Financial Review</strong> &#8211; Square gets green light to take on banks with &#8216;PIN on glass&#8217; mobile technology &#8211; </span><a href="http://www.afr.com/technology/square-gets-green-light-to-take-on-banks-with-pin-on-glass-mobile-technology-20170616-gwsw1p?utm_content=buffer83ff0&amp;utm_medium=social&amp;utm_source=twitter.com&amp;utm_campaign=buffer"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;"><strong>Tech City News</strong> -Will.i.am reveals why he became an advisor to UK FinTech startup Atom Bank &#8211; </span><a href="http://techcitynews.com/2017/06/22/will-reveals-became-advisor-uk-fintech-atom-bank/"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;"><strong>Venture Beat</strong> &#8211; Stripe refocuses European effort with 6 new markets and expanded payments platform &#8211; </span><a href="https://venturebeat.com/2017/06/22/stripe-launches-in-6-new-european-markets-and-expands-its-connect-payments-platform-for-marketplaces/"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;"><strong>Tech Crunch</strong> &#8211; Starling Bank passports to Europe, first stop Ireland &#8211; </span><a href="https://techcrunch.com/2017/06/25/starling-bank-passports-to-europe-first-stop-ireland/">Link</a></li> <li><span style="font-weight: 400;"><strong>CNBC</strong> &#8211;  Despite $319 to 10 cents flash crash, ethereum still has massive potential, says digital currency expert</span><b> &#8211; </b><a href="https://www.cnbc.com/amp/2017/06/23/ethereum-has-massive-potential-blockchain-expert-william-mougayar.html">Link</a></li> <li><span style="font-weight: 400;"><strong>Techcrunch</strong> &#8211; Coinbase is reimbursing losses caused by the Ethereum flash crash &#8211; </span><a href="https://techcrunch.com/2017/06/24/coinbase-is-reimbursing-losses-caused-by-the-ethereum-flash-crash/"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;"><strong>Bloomberg &#8211; </strong>Jack Ma&#8217;s Ant Financial Nearly Doubles Profits Amid Deal Push &#8211; </span><a href="https://www.bloomberg.com/news/articles/2017-06-22/jack-ma-s-ant-financial-nearly-doubles-profits-amid-deal-push"><span style="font-weight: 400;">Lin</span></a>k</li> </ol> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-271-news-live-money-2020/">Ep. 271. News: LIVE from Money20/20 Europe</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jul 03, 2017
Ep. 270. Interview – Jonathan Larsen, Chief Innovation Officer, Ping An
14:07
<h2>In this episode</h2> <p>David is joined by the multi-talented Jonathan Larsen, who is simultaneously CIO of Ping An, based in Hong Kong and CEO of their Global Voyager Fund.</p> <p>The Global Voyager Fund is a $1billion fund for investment in global fintech, and Jonathan and his team ensure that via this fund they have access to the best innovation around the globe and the best partnerships opportunities.</p> <p>He discusses the impact of financial innovation in China and the enormous opportunities for scalability that China offers, unlike anywhere else. Equally, he tells us about the international opportunities that have arisen from this, reversing the flow of technological advancement from China to the rest of the world whereas previously the flow was going in the opposite direction. The biggest opportunity in China is fintech for healthcare but this is also branching out worldwide with platforms sponsored by the Global Voyager Fund, such as <a href="http://gooddoctor.com/">gooddoctor.com</a> the &#8220;uber of doctors&#8221;.</p> <p>Jonathan also shares with us his visions for the future where businesses are information led and data is the biggest asset, meaning companies are no longer tied into one fixed industry.</p> <p>Want to know more? Check out <a href="http://www.pingan.cn/en/index.shtml">Ping An,</a> or connect with Jonathan on <a href="https://www.linkedin.com/in/jonathan-larsen-125210127/">LinkedIn</a>.</p> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-270-interview-jonathan-larsen-chief-innovation-officer-ping/">Ep. 270. Interview – Jonathan Larsen, Chief Innovation Officer, Ping An</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jun 30, 2017
Ep. 269. Interview – Ali Niknam, CEO of Bunq
24:48
<h2><b>In this episode</b></h2> <p>Simon interviews Ali Niknam, CEO of Bunq, who firstly, tells us all about where the name Bunq came from, what the brand name means and stands for, and how important that is to the company ethos and their overall mantra of being &#8220;the bank of the free&#8221;.</p> <p>Bunq is a small company with big ambitions for geographic expansion and scalability; Ali tells us that control and ownership is so important to them (they do not outsource their development); and he deliberately chose to run a small team to deliver the best quality products and experience for the end user. It is also part of Bunq&#8217;s USP that they take on user feedback when developing their products and are not afraid to experiment, for example they were first bank in the world to try face recognition software.</p> <p>Ali also explains Bunq&#8217;s target market and customer demographics, and the Bunq service-orientated business model, in essence: &#8220;not making money with money&#8221;.</p> <p>Want to know more? Check out <a href="http://www.Bunq.com">Bunq.com</a>, follow them on <a href="https://twitter.com/bunq">Twitter</a>, or connect with Ali on <a href="https://www.linkedin.com/in/ali-niknam-50253913/">LinkedIn</a>.</p> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-269-interview-ali-niknam-ceo-bunq/">Ep. 269. Interview &#8211; Ali Niknam, CEO of Bunq</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jun 28, 2017
Ep. 268. News: It’s raining money in Durham
1:09:21
<h2>In this episode</h2> <p>We have a whole host of hosts as David, Jason, Simon and Aden are joined by <span style="font-weight: 400;">Mariano Belinky and Jamie Campbell </span><span style="font-weight: 400;">for the news.</span></p> <p>This week in a European-led section of the show the team discuss Swedish giant Klarna getting it&#8217;s official banking licence to begin delivering financial services, Spain&#8217;s first fully digital bank, European &#8220;robo advice&#8221;, and the European Central Bank demanding declaration of all cyber security breaches.</p> <p>It&#8217;s raining money in Durham as Atom gets a further £30 million investment from the government, and why did Will.i.am became an advisor to Atom &#8211; and does it work?</p> <p>Additionally, they also take on the Barclays execs&#8217; fraud charges during the financial crisis in 2008, ahead of their hearing next week; and an equally political story on the other side of the pond: Elizabeth Warren&#8217;s attempts to remove 12 Wells Fargo board members.</p> <p>Finally, the guys also discuss whether PayPal are right to dismiss the Apple Pay challenge; and the impact of two thirds of the world&#8217;s population now having mobile phone access and what does that mean for digital innovation?</p> <h2>Guests</h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/mbelinky/">Mariano Belinky</a> &#8211; Managing Partner at Santander InnoVentures</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/jamie-campbell-84735314/">Jamie Campbell</a> &#8211; Head of Awareness at Bud</span></li> </ul> <h2>News this week</h2> <ol> <li><b> </b><b>Techcrunch</b><span style="font-weight: 400;"> &#8211; Klarna gets a full banking license, gears up to go beyond financing payments &#8211; </span><a href="https://techcrunch.com/2017/06/19/klarna-gets-a-full-banking-license-gears-up-to-go-beyond-financing-payments/"><span style="font-weight: 400;">Link</span></a></li> <li><b>Techcrunch</b><span style="font-weight: 400;"> &#8211; Monese adds Direct Debits to become even more like a regular bank account &#8211; </span><a href="https://techcrunch.com/2017/06/16/monese-adds-direct-debits-to-become-even-more-like-a-regular-bank-account/"><span style="font-weight: 400;">Link</span></a></li> <li><b>Banking Tech</b><span style="font-weight: 400;"> &#8211; Spain’s first fully digital bank Openbank in major transformation &#8211; </span><a href="http://www.bankingtech.com/873881/spains-first-fully-digital-bank-openbank-in-major-transformation/"><span style="font-weight: 400;">Link</span></a></li> <li><b>Bloomberg</b><span style="font-weight: 400;"> &#8211; Barclays and Four Former Execs Charged Over Qatar Probe &#8211; </span><a href="https://www.bloomberg.com/news/articles/2017-06-20/barclays-four-former-executives-charged-over-qatar-fundraising"><span style="font-weight: 400;">Link</span></a></li> <li><b>CNBC</b><span style="font-weight: 400;"> &#8211; Sen. Elizabeth Warren calls for removal of 12 Wells Fargo board members &#8211; </span><span style="font-weight: 400;"><a href="http://www.cnbc.com/2017/06/19/sen-elizabeth-warren-calls-for-removal-of-all-12-wells-fargo-board-members.html">Link</a></span></li> <li><span style="font-weight: 400;"> </span><b>Business Insider</b><span style="font-weight: 400;"> &#8211; BlackRock gets into European &#8216;robo advice&#8217; as it leads €30 million investment in Scalable Capital &#8211; </span><a href="http://uk.businessinsider.com/blackrock-robo-advice-investment-scalable-capital-fintech-2017-6"><span style="font-weight: 400;">Link</span></a></li> <li><b>Business Insider</b><span style="font-weight: 400;"> &#8211; Atom Bank gets £30 million from the government as Philip Hammond pledges investment boost &#8211; </span><a href="http://uk.businessinsider.com/atom-bank-british-business-bank-tier-2-investment-2017-6?r=US&amp;IR=T"><span style="font-weight: 400;">Lin</span></a></li> <li><b>Tech City News</b><span style="font-weight: 400;"> &#8211; Will.i.am reveals why he became an advisor to UK FinTech startup Atom Bank &#8211; </span><a href="http://techcitynews.com/2017/06/22/will-reveals-became-advisor-uk-fintech-atom-bank/"><span style="font-weight: 400;">Link</span></a></li> <li><b>The Telegraph</b><span style="font-weight: 400;"> &#8211; PayPal chief dismisses Apple Pay challenge &#8211; </span><span style="font-weight: 400;"><a href="http://www.telegraph.co.uk/technology/2017/06/17/paypal-chief-dismisses-apple-pay-challenge/">Link</a></span></li> <li><b>City AM</b><span style="font-weight: 400;"> &#8211; Banks to be forced to reveal all cyber security breaches to the European Central Bank &#8211; </span><a href="http://www.cityam.com/266919/banks-forced-reveal-all-cyber-security-breaches-european"><span style="font-weight: 400;">Link</span></a></li> <li><b>NFC World</b> &#8211; Swedish commuters validate tickets using NFC microchips implanted in their hands &#8211; <a href="https://www.nfcworld.com/2017/06/15/353369/swedish-commuters-validate-tickets-using-nfc-microchips-implanted-hands/">Link</a></li> <li><b>Daily Fintech</b> &#8211; International Regtech Association Launch and IBM Watson announce Regtech Apps &#8211; <a href="https://dailyfintech.com/2017/06/16/international-regtech-association-launches-and-ibm-watson-announce-regtech-applications/">Link</a></li> <li><b>Venture Beat</b><span style="font-weight: 400;"> &#8211; 5 billion people now have a mobile phone connection &#8211; </span><a href="https://venturebeat.com/2017/06/13/5-billion-people-now-have-a-mobile-phone-connection-according-to-gsma-data/"><span style="font-weight: 400;">Link</span></a></li> </ol> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-268-news-raining-money-durham/">Ep. 268. News: It&#8217;s raining money in Durham</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jun 28, 2017
Ep. 267. Interview – Nathan Bostock, CEO Santander UK
17:52
<h2><b>In this episode</b></h2> <p>Simon interviews Nathan Bostock, CEO of Santander UK.</p> <p>Nathan explains how Santander is embracing the tech changes facing the banking industry, and the shifting customer behaviours in their interactions with the bank with the help of digital innovation.</p> <p>He also tells us that digital innovation evolves around good customer service so Santander tries maintain &#8220;customer-centricity&#8221; in all it does, to drive its customer experience forward, and that hiring strong digital talent is so important to them to help them achieve this.</p> <p>Nathan also tells us that the Santander company ethos and mindset is that of a challenger, not an incumbent, so they are always looking for opportunities for innovation that can challenge the status quo, while simultaneously taking customer data security very seriously. One key opportunity for innovation is that of partnership with fintech companies and Nathan explains the success of their partnership with small business lending company, Kabbage.</p> <p>Want to know more? Visit<a href="http://www.santander.co.uk/uk/index"> http://www.santander.co.uk/uk/index</a> or <a href="https://uk.kabbage.com/">https://uk.kabbage.com/</a></p> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-267-interview-nathan-bostock-ceo-santander-uk/">Ep. 267. Interview &#8211; Nathan Bostock, CEO Santander UK</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jun 23, 2017
Ep. 266. Insights – RFI Global Banking Summit
55:25
<h2>In this episode:</h2> <p>We bring you the highlights from the RFI global banking summit where we were lucky enough to speak to a variety of different guests, on a range of topics.</p> <p>First up, Aden spoke with Louise Beaumont, Co-Chair at Open Bank Working Group, to talk about all things open banking, before he dived into a chat with regular FinTech Insider guest Ghela Boskovich.</p> <p>Later on he chats to Luis Rodriguez, VP Strands Lab and Ricky Knox, founder of Tandem.</p> <p>Later on, Simon Taylor takes the reigns as he chats with Mike Kelly, the Founder of Curl, Jesse McWaters of the World Economic Forum, Charles Green, CEO of RFi Group, the host of the event, and Yarrick, CEO of NBank.</p> <h2>Guests:</h2> <ul> <li><a href="https://www.linkedin.com/in/louisebeaumont/">Louise Beaumont</a> &#8211; Co chair, Open Bank Working Group</li> <li><a href="https://www.linkedin.com/in/luisjrodriguez/">Luis Rodriguez,</a> VP Strands Labs</li> <li><a href="https://www.linkedin.com/in/ghelaboskovich/">Ghela Boskovich</a></li> <li><a href="https://www.linkedin.com/in/rickyknox/">Ricky Knox</a> &#8211; founder of Tandem</li> <li><a href="https://www.linkedin.com/in/mikekelly123/">Mike Kelly</a> &#8211; Founder of Curl</li> <li><a href="https://www.linkedin.com/in/r-jesse-mcwaters-8319347/">Jesse McWaters</a> &#8211; Financial Innovation Lead, The World Economic Forum</li> <li><a href="https://www.linkedin.com/in/charles-green-68123a8/">Charles Green</a> &#8211; Founder and Group CEO RFi</li> </ul> <p>&nbsp;</p> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-266-insights-rfi-global-banking-summit/">Ep. 266. Insights &#8211; RFI Global Banking Summit</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guest: Ghela Boskovich.
Jun 21, 2017
Ep. 265. News: Guess who’s back?
58:30
<h2>In this episode</h2> <p>David is back! He and Aden are joined by regulars Liz and Sarah for the news.</p> <p>This week the team take on <span style="font-weight: 400;">The FCA&#8217;s cohort 3 and reveals cohort 2 for their sandbox; Amazon flexing it&#8217;s financial services muscles; and the &#8220;demise of a fintech darling&#8221; as Monetise is to be acquired by Fiserv for £70million, when it was previously valued at £2billion.</span></p> <p>They also ask &#8220;what the hell is Zelle?&#8221; &#8211; the instant transfer app taking the US by storm, a key rival of Venmo, a product of six banks working together with 86million instantly available customers, it looks set to make big waves. The team also tackle Uber upheavals, and the ongoing sexism disputes threatening to tear the company apart,  leaving it currently without a CEO, CTO or COO &#8211; is this the beginning of the end for them? Even if it&#8217;s not, being the &#8220;Uber of banking&#8221; may no longer be a thing to aspire to.</p> <p>They also discuss what is the future for the small town bank branches and is honesty the best policy?, as Monzo sends out open communications explaining the need to verify 20,000 customer accounts or else to shut them down.</p> <p>And finally&#8230; Potcoin Dennis Rodman and North Korea &#8211; is this a movie waiting to happen?</p> <h2>Guests</h2> <ul> <li><a href="https://www.linkedin.com/in/sarahkocianski/">Sarah Kocianski</a>, Senior Research Analyst Fintech at Business Insider UK</li> <li><a href="https://www.linkedin.com/in/elizabethlumley/">Elizabeth Lumley</a> FinTech commentator &amp; Author of <a href="http://girl-disrupted.com/">girl-disrupted.com</a></li> </ul> <h2>News this week</h2> <ol> <li>FCA &#8211; <span style="font-weight: 400;">Financial Conduct Authority provides update on regulatory sandbox &#8211;</span> <a href="https://www.fca.org.uk/news/press-releases/financial-conduct-authority-provides-update-regulatory-sandbox">Link</a></li> <li>Reuters<span style="font-weight: 400;"> &#8211; Amazon lent $1 billion to merchants to boost sales on its marketplace </span><a href="https://uk.reuters.com/article/us-amazon-com-loans-idUKKBN18Z0DY"><span style="font-weight: 400;">Link</span></a></li> <li>Finextra<span style="font-weight: 400;"> &#8211; Fiserv to acquire Monitise for £70 million &#8211; </span><a href="https://www.finextra.com/newsarticle/30685/fiserv-to-acquire-monitise-for-70-million"><span style="font-weight: 400;">Link</span></a></li> <li>New York Times<span style="font-weight: 400;"> &#8211; Cash Faces a new challenger in Zelle, A mobile banking service </span><a href="https://mobile.nytimes.com/2017/06/12/business/dealbook/mobile-banking-zelle-venmo-apple-pay.html"><span style="font-weight: 400;">Link</span></a></li> <li>BizJournals<span style="font-weight: 400;"> &#8211; Bank of America launches new high-tech financial centers around U.S </span><a href="http://www.bizjournals.com/charlotte/news/2017/06/09/bank-of-america-launches-new-high-tech-people-less.html"><span style="font-weight: 400;">Link</span></a></li> <li>The Guardian<span style="font-weight: 400;"> &#8211; As we wave goodbye to cash, ATMs have had to get a whole lot smarter </span><a href="https://www.theguardian.com/money/2017/jun/10/atm-touchscreen-technology?CMP=Share_AndroidApp_Tweet"><span style="font-weight: 400;">Link</span></a></li> <li>Finextra<span style="font-weight: 400;"> &#8211; Monzo may have to freeze some accounts under new money laundering rules &#8211; </span><a href="https://www.finextra.com/newsarticle/30686/monzo-may-have-to-freeze-some-accounts-under-new-money-laundering-rules"><span style="font-weight: 400;">Link</span></a></li> <li>The FT<span style="font-weight: 400;"> &#8211; Deutsche Bank wealth arm targets Asia super-rich </span><a href="https://www.ft.com/content/d6f609da-4cf0-11e7-a3f4-c742b9791d43"><span style="font-weight: 400;">Link</span></a></li> <li>New York Times<span style="font-weight: 400;"> &#8211; Uber embraces major reforms as Travis Kalanick, steps away </span><a href="https://www.nytimes.com/2017/06/13/technology/uber-travis-kalanick-holder-report.html?ribbon-ad-idx=4&amp;rref=business&amp;module=Ribbon&amp;version=context&amp;region=Header&amp;action=click&amp;contentCollection=Business%20Day&amp;pgtype=article"><span style="font-weight: 400;">Link</span></a></li> <li>New York Times<span style="font-weight: 400;"> &#8211; David Bonderman resigns from Uber board after Sexist remark &#8211; </span><a href="https://www.nytimes.com/2017/06/13/technology/uber-sexual-harassment-huffington-bonderman.html?hp&amp;action=click&amp;pgtype=Homepage&amp;clickSource=story-heading&amp;module=first-column-region&amp;region=top-news&amp;WT.nav=top-news"><span style="font-weight: 400;">Link</span></a></li> <li>The Register<span style="font-weight: 400;"> &#8211; Ta-ta, security: Bungling Tata devs leaked banks&#8217; code on public GitHub repo, says IT bloke </span><a href="https://www.theregister.co.uk/2017/06/12/tata_bank_code_github/"><span style="font-weight: 400;">Link</span></a></li> <li>FNLondon<span style="font-weight: 400;"> &#8211; Email hoaxer catches out top brass at Citi and Goldman </span><span style="font-weight: 400;"><a href="https://www.fnlondon.com/articles/email-hoaxer-catches-out-top-brass-at-citi-and-goldman-20170612">Link</a></span></li> <li>The Verge<span style="font-weight: 400;"> &#8211; A cryptocurrency for weed is sending Dennis Rodman back to North Korea </span><a href="https://www.theverge.com/2017/6/13/15767632/dennis-rodman-north-korea-potcoin-marijuana-currency"><span style="font-weight: 400;">Link</span></a></li> </ol> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-265-news-guess-whos-back/">Ep. 265. News: Guess who&#8217;s back?</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guests: Liz Lumley and Sarah Kocianski.
Jun 19, 2017
Ep. 264. Interview – Daphne de Kluis – CEO of Commercial Banking, ABN AMRO
19:23
<h2><b>In this episode</b></h2> <p>Jason interviews Daphne de Kluis, CEO of commercial banking at ABN AMRO, the Dutch banking giant.</p> <p>Speaking at the Beyond Banking event in Amsterdam, Daphne and Jason discuss the importance of the event to enhance co-creation between partners, external clients, and customers to shape the future of banking and products. She believes in the importance of asking clients for their feedback and what they want from their bank to create more collaborative development that allows ABN AMRO to reach beyond the boundaries of the traditional bank and offer better customer service. They discuss the value of entrepreneurship and ABN AMRO&#8217;s ongoing efforts to change the company culture to challenge their employees to think outside the box and work more like entrepreneurs, no small feat in such a giant organisation!</p> <p>Jason also asks her for her views on fintech and challenger banks &#8211; does she see them as a threat? They also discuss her thoughts on digitisation in banking &#8211; is it almost complete or barely begun?, ABN AMRO&#8217;s route to innovation and how talent is always key priority.</p> <p>Want to know more? Reach out to Daphne via the <a href="https://www.abnamro.com/en/contact-abn-amro/index.html">ABN AMRO website</a>, or <a href="https://www.linkedin.com/in/daphne-de-kluis-1271161/">connect with her</a> on LinkedIn.</p> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-264-interview-daphne-de-kluis-ceo-commercial-banking-abn-amro/">Ep. 264. Interview &#8211; Daphne de Kluis &#8211; CEO of Commercial Banking, ABN AMRO</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jun 16, 2017
Ep. 263 – News: Dodd Frank, Trump, Elections, Unicorns – what didn’t happen this week?
56:17
<h2>In this episode</h2> <p>Simon and Aden are joined by regulars Ghela and Sarah for the news.</p> <p>This week we discuss all things politics on both sides of the pond, especially THAT Dodd Frank legislation repeal proposed by Trump, that seems to have flown slightly under the radar while we were all looking the other way, watching Comey&#8217;s testimony- and what this would mean for banks and their customers if it happens. Also on the table is the UK election result and the potential &#8220;Brexit dilemma&#8221;: other European fintech hubs could take the talent and budget away from London &#8211; will London fight back?</p> <p>They also tackle whether it&#8217;s possible for incumbents to ever truly become fintech firms, or will innovation always get bogged down in middle management? On the flipside is Coinbase, who has just achieved unicorn status with their latest valuation &#8211; is it a game-changer to have a cryptocurrency firm inducted into unicornland?</p> <p>The team also debate whether it&#8217;s a big deal that Apple have announced a peer-to-peer payment service, to compete with Venmo; and with Atom postponing the launch of their current accounts, are they struggling to be truly digital? Additionally they all agree that Ant Financial is a beast but it is not yet a bank, can it successfully make the switch?</p> <p>Finally, how do we feel about Australia&#8217;s attempt to rename its currency the Dollarydoo &#8211; and can the change of a currency&#8217;s name affect it&#8217;s worth?</p> <h2>Guests</h2> <ul> <li><a href="https://www.linkedin.com/in/ghelaboskovich/">Ghela Boskovich</a></li> <li><a href="https://www.linkedin.com/in/sarahkocianski/">Sarah Kocianski</a>, Senior Research Analyst Fintech at Business Insider UK</li> </ul> <h2>News this week</h2> <ol> <li style="list-style-type: none;"> <ol> <li style="font-weight: 400;"><b>Politics! </b>Trump and Comey, Dodd Frank legislation repeals, and the UK election result.</li> <li style="font-weight: 400;"><span style="font-weight: 400;">Recode &#8211;  Apple just announced its own Venmo competitor built into iMessage &#8211; </span><a href="https://www.recode.net/2017/6/5/15741636/apple-pay-p2p-venmo-competitor-apple-pay-cash-money-transfer"><span style="font-weight: 400;">Link</span></a></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Atom postpones current account launch &#8211; </span><a href="https://www.ft.com/content/a7efa072-48fb-11e7-919a-1e14ce4af89b"><span style="font-weight: 400;">Link</span></a></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The Telegraph &#8211; Aviva eyeing AI and big data in bid to become fintech firm &#8211; </span><a href="http://www.telegraph.co.uk/business/2017/05/28/aviva-eyeing-ai-big-data-bid-become-fintech-firm/"><span style="font-weight: 400;">Link</span></a></li> <li style="font-weight: 400;"><b><span style="font-weight: 400;"> Coin Telegraph &#8211; Coinbase Valued at $1 Bln, Could Target More Aggressive Global Expansion &#8211; </span><a href="https://cointelegraph.com/news/coinbase-valued-at-1-bln-could-target-more-aggressive-global-expansion"><span style="font-weight: 400;">Link</span></a></b></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Nikkei Asian Review &#8211; Ant Financial seen becoming world&#8217;s top consumer bank &#8211; </span><a href="http://asia.nikkei.com/Business/AC/Ant-Financial-seen-becoming-world-s-top-consumer-bank"><span style="font-weight: 400;">Link</span></a></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Polish fintech companies face Brexit dilemma &#8211; </span><span style="font-weight: 400;"><a href="https://www.ft.com/content/dfd5364a-3998-11e7-821a-6027b8a20f23">Link</a></span></li> <li style="font-weight: 400;">Marketwatch &#8211; A petition to call Australia’s currency ‘the Dollarydoo’ has 50,000 signatures &#8211; <a href="http://www.marketwatch.com/story/a-petition-to-call-australias-currency-the-dollarydoo-has-50000-signatures-2015-10-19"><span style="font-weight: 400;">Link</span></a></li> </ol> </li> </ol> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-263-news-dodd-frank-trump-elections-unicorns-didnt-happen-week/">Ep. 263 &#8211; News: Dodd Frank, Trump, Elections, Unicorns &#8211; what didn&#8217;t happen this week?</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guests: Ghela Boskovich and Sarah Kocianski.
Jun 14, 2017
Ep 262. State of Fintech: Amsterdam
49:08
<h2>In this episode</h2> <p><span style="font-weight: 400;">Jason and Simon catch up with ABN AMRO’s Freek de Steenwinkel &amp; Roland Booijen, and Ali Niknam, CEO of Dutch challenger bank, <a href="https://www.bunq.com/en/">Bunq</a> to discuss traditional banking vs challenger banks and fintech in the Netherlands. Are fintechs competing with incumbents or assisting incumbents? </span></p> <p><span style="font-weight: 400;">They find out how our guests feel about hackathons, hiring developer talent, APIs and the up-coming PSD2 directive. They also discuss regulations, compliance and new product development, in particular ABN AMRO&#8217;s <a href="https://tikkie.me/">Tikkie</a> &#8211; an easy-to-use payment management tool, allowing peer to peer transfers via WhatsApp. </span></p> <p><span style="font-weight: 400;">Freek, Roland and Ali also give their predictions on the future of the Dutch fintech market as a whole, and its impact on existing banks and financial products.</span></p> <h2>Guests</h2> <ul> <li><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/freekdesteenwinkel/">Freek de Steenwinkel </a>&#8211; Lead Product owner Tikkie (ABN AMRO) </span></li> <li><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/roland-booijen-484a521/">Roland Booijen </a>&#8211;  Director of Digital Strategy &amp; Innovation &#8211; ABN AMRO </span></li> <li><span style="font-weight: 400;"><a href="https://www.linkedin.com/in/ali-niknam-50253913/">Ali Niknam</a> &#8211; CEO of Bunq</span></li> </ul> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-262-state-fintech-amsterdam/">Ep 262. State of Fintech: Amsterdam</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jun 12, 2017
Ep 261. Interview – Paul Lipman, CEO of Bullguard
23:43
<p><b>In this episode</b></p> <p><span style="font-weight: 400;">David interviews Paul Lipman, CEO of Bullguard, the consumer cyber security experts. Following very topical compromises of ransomware around the world, Paul explains how Bullguard are always fighting a constant battle with the “bad guys” to stay ahead of cyber threats to protect their customers across all their devices. </span></p> <p><span style="font-weight: 400;">We learn how institutions are still too reliant on old software, exposing their vulnerability and that “patching up” fixes are not enough. Paul reminds us that any software can be hacked and that cyber security education across all businesses and industries is paramount as often it’s us humans that let the side down, no matter how secure the internal systems are!</span></p> <p><span style="font-weight: 400;">Paul also discusses his new product, <a href="http://dojo.bullguard.com/">Dojo by Bullguard,</a> a smart home security solution that is designed to protect all your smart devices in the home from being compromised and inadvertently sharing your data to unwanted third parties; and the Dojo Pebble, a notification device that updates you on the data security of your home and lets you know in real time if any threats are found.</span></p> <p><span style="font-weight: 400;">Want to know more? Read all about Bullguard and the Dojo product on their </span><a href="https://www.bullguard.com/"><span style="font-weight: 400;">website</span></a><span style="font-weight: 400;"> or follow Paul on </span><a href="https://twitter.com/paullipman"><span style="font-weight: 400;">Twitter</span></a><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">Enjoying FinTech Insider? Tell a friend about us and </span><a href="http://goo.gl/6wM9ul"><span style="font-weight: 400;">please leave us a review on iTunes</span></a><span style="font-weight: 400;">.</span></p> <p>&nbsp;</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-261-interview-paul-lipman-ceo-bullguard/">Ep 261. Interview &#8211; Paul Lipman, CEO of Bullguard</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jun 09, 2017
Ep. 260 – Blockchain Special Part 3: EEA and ZCash – Open Blockchains for Enterprise?
1:08:47
<h2><b>In this episode</b></h2> <p><span style="font-weight: 400;">In the third of our three part Blockchain Special, Simon and Colin are joined by some very special guests to discuss EEA, ZCash and the potential similarities between blockchain and the rise of cryptocurrencies and the dot-com bubble in the 90s, and asks the question: “Why should we be paying attention?”. They also debate the anonymity of blockchain and user privacy; and centralisation vs decentralisation in blockchain APIs &#8211; do we still need the middle man?</span></p> <p><span style="font-weight: 400;">In the second half they discuss highly topical news stories such as the EU’s pledge to invest in blockchain research and Theresa May’s proposal for greater internet security and access to public data &#8211; is she asking for the impossible? </span></p> <p>Like what you heard? Look out for Blockchain Insider &#8211; a dedicated podcast to all things blockchain, coming soon!</p> <h2><b>Guests</b></h2> <ul> <li style="font-weight: 400;"><a href="https://www.linkedin.com/in/jackgavigan/\"><span style="font-weight: 400;">Jack Gavigan</span></a><span style="font-weight: 400;"> &#8211; COO at Z-Cash (The Zerocoin Electric Coin Company)</span></li> <li style="font-weight: 400;"><a href="https://www.linkedin.com/in/batlin/"><span style="font-weight: 400;">Alex Batlin</span></a><span style="font-weight: 400;"> &#8211; </span><span style="font-weight: 400;">Co-Founder at </span><span style="font-weight: 400;">Enterprise</span> <span style="font-weight: 400;">Ethereum</span> <span style="font-weight: 400;">Alliance and Global Head of Emerging Business &amp; Technology and Global Blockchain Lead at BNY Mellon</span></li> </ul> <p><span style="font-weight: 400;">Enjoying FinTech Insider? Tell a friend about us and </span><a href="http://goo.gl/6wM9ul"><span style="font-weight: 400;">please leave us a review on iTunes</span></a><span style="font-weight: 400;">.</span></p> <p>&nbsp;</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep-260-blockchain-special-part-3-eea-zcash-open-blockchains-enterprise/">Ep. 260 &#8211; Blockchain Special Part 3: EEA and ZCash &#8211; Open Blockchains for Enterprise?</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jun 07, 2017
Ep259 – News: Dirty Money
1:07:42
<h2>In this episode</h2> <p><span style="font-weight: 400;">Aden and Simon are joined by regulars Kadhim and Liz for the news. This week we find out if it’s really necessary to use VR in banking; and, as ATMs are dying and costing banks to run, we discuss the pros and cons of hard cash versus digital transactions &#8211; and the various reasons why people are still keen on cash. </span><br /> <span style="font-weight: 400;">We also myth-bust the theory that consumers are less trusting of robots or AI for banking and money movements than they would be for major surgery; and if it’s true Google can track what you’re buying online and offline via your credit card purchases &#8211; and how do we feel about this? Finally, the team debate the importance of big banks and banking regulators beginning to pay attention to fintech, and why Chicago </span><i><span style="font-weight: 400;">should</span></i><span style="font-weight: 400;"> be a fintech hub, but isn’t.</span></p> <h2>Guests</h2> <ul> <li><a href="https://www.linkedin.com/in/elizabethlumley/">Elizabeth Lumley</a> FinTech commentator &amp; Author of <a href="http://girl-disrupted.com/">girl-disrupted.com</a></li> <li><a href="https://www.linkedin.com/in/kadhim/">Kadhim Shubber</a>, Reporter at Financial Times</li> </ul> <h2>News this week</h2> <ol> <li><span style="font-weight: 400;">Finextra &#8211;  BNP Paribas jumps into virtual reality &#8211; </span><a href="https://www.finextra.com/newsarticle/30637/bnp-paribas-jumps-into-virtual-reality"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">Finextra &#8211; Bank of America preps data sharing service &#8211; </span><a href="https://www.finextra.com/newsarticle/30625/bank-of-america-preps-data-sharing-service"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">Finextra &#8211; Dutch banks bid to manage falling cash use through joint ATM network &#8211; </span><a href="https://www.finextra.com/newsarticle/30644/dutch-banks-bid-to-tackle-falling-cash-use-through-joint-atm-network"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">HSBC partners with AI startup to combat money laundering &#8211; </span><a href="https://www.reuters.com/article/us-hsbc-ai-idUSKBN18S4M5"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">Bloomberg &#8211; HSBC Discovers Consumers Trust Robots for Surgery Over Savings &#8211; </span><a href="https://www.bloomberg.com/news/articles/2017-05-23/hsbc-discovers-consumers-trust-robots-for-surgery-over-savings"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">MIT Techreview &#8211; Google Now Tracks Your Credit Card Purchases and Connects Them to Its Online Profile of You &#8211; </span><a href="https://www.technologyreview.com/s/607938/google-now-tracks-your-credit-card-purchases-and-connects-them-to-its-online-profile-of-you/"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">President of the ECB talks Fintech  &#8211; </span><a href="https://www.ecb.europa.eu/press/key/date/2017/html/ecb.sp170529.en.html"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">Sydney Morning Herald &#8211;  China&#8217;s P2P lending market 24x bigger than the US fintech lending market  &#8211; </span><a href="http://www.smh.com.au/business/banking-and-finance/the-other-credit-risk-to-watch-in-china-fintechfuelled-debt-20170529-gwf7hr.html"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">Coindesk &#8211; India&#8217;s &#8216;BankChain&#8217; Consortium Launches Blockchain KYC System &#8211; </span><a href="http://www.coindesk.com/indias-bankchain-consortium-launches-blockchain-kyc-system/"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">Chicago should be a fintech hub but why isn&#8217;t it? &#8211; </span><a href="http://www.chicagobusiness.com/article/20170527/ISSUE01/170529907/fintech-should-be-big-in-chicago-heres-why-it-isnt"><span style="font-weight: 400;">Link</span></a></li> </ol> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep259-news-dirty-money/">Ep259 &#8211; News: Dirty Money</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guests: Kadhim Shubber and Liz Lumley.
Jun 05, 2017
Ep258 – Interview: Valentin Stalf, Co-Founder & CEO at N26
19:20
<h2>In this episode</h2> <p>We welcome back Valentin Stalf, CEO of N26 back to the show. Simon spends some time to catch up with Valentin on N26&#8217;s growth and how they&#8217;ve forged ahead expanding to new countries. Valentin talks about what is needed to be done to enter the UK market.</p> <p>We cover N26&#8217;s growing pains related to cyber security, Valentin&#8217;s approach to countering it and using bug bounty programs to create a sustained defence. We talk to advantages of digital on boarding and what the future looks like for N26 and open API&#8217;s. We then find out what it&#8217;s like to be a young CEO and how to stay productive while having the world on your shoulders.</p> <p>You can follow Valentin on Twitter <a href="https://twitter.com/valentinstalf">here</a> and learn more about <a href="https://n26.com/eu/">N26</a> on their website.</p> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>&nbsp;</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep258-interview-valentin-stalf-co-founder-ceo-n26/">Ep258 &#8211; Interview: Valentin Stalf, Co-Founder &#038; CEO at N26</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
Jun 02, 2017
Ep257 – Blockchain Special Part 2: Consensus Recap
51:51
<h2>In this episode</h2> <p>&nbsp;</p> <p>Part 2 of our Blockchain Special, Simon and Colin with a roster of fascinating guests focus on the recent Consensus conference. We cover what the conference is, who should be attending and where it means to the industry. We give you a crash course on the difference between cryptocurrencies and DLT, what the main impacts ledger technology will have on banks and what is causing the major spikes in crypto currency prices right now.</p> <p>Stay tuned in for our final part next week.</p> <h2>Guests</h2> <ul> <li><a href="https://www.linkedin.com/in/ghelaboskovich/">Ghela Boskovich</a></li> <li><a href="https://www.linkedin.com/in/ajitkt/">Ajit Tripathi</a>, Director, Fintech and Digital Banking at PwC</li> <li><a href="https://www.linkedin.com/in/jemillar/">Jeremy Millar</a>, Chief Of Staff at ConsenSys</li> </ul> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep257-blockchain-special-part-2-consensus-recap/">Ep257 &#8211; Blockchain Special Part 2: Consensus Recap</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p> Special Guest: Ghela Boskovich.
Jun 01, 2017
Ep256 – News: We’re Breaking Free
1:08:22
<h2>In this episode</h2> <p>David, Jason and Simon jump into the news accompanied by Richard Davies. This week borderless bank accounts, can your voice be secure and we make Simon talk Apple pay.</p> <p>We also have interviews from Transferwise, Seedrs and Pensionbee to cover their big announcements this week.</p> <h2>Guests</h2> <ul> <li><a href="https://www.linkedin.com/in/richard-davies-1323b2/">Richard Davies</a> Global Head of Propositions at HSBC</li> <li><a href="https://linkedin.com/in/joemcross">Joe Cross</a> General Manager at Transferwise</li> <li><a href="https://linkedin.com/in/jefflynn">Jeff Lynn</a> CEO at Seedrs</li> <li><a href="https://uk.linkedin.com/in/romina-savova-49477a25">Romina Savova</a> CEO at Pensionbee</li> </ul> <h2>News this week</h2> <ol> <li><b><span style="font-weight: 400;">Techcrunch &#8211; TransferWise launches ‘Borderless’ account for businesses, sole traders and freelancers &#8211; </span><a href="https://techcrunch.com/2017/05/22/borderless-banking/"><span style="font-weight: 400;">Link</span></a></b></li> <li><span style="font-weight: 400;">BBC fools HSBC voice recognition security system &#8211; </span><a href="http://www.bbc.co.uk/news/technology-39965545"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">Apple Pay now supports higher value transactions at most UK contactless tills &#8211; </span><a href="https://techcrunch.com/2017/05/22/apple-pay-now-supports-higher-value-transactions-at-most-uk-contactless-tills/"><span style="font-weight: 400;">Link</span></a></li> <li><span style="font-weight: 400;">American Banker &#8211; If banks wait for APIs to be mandated, it will be too late &#8211; </span><a href="https://www.americanbanker.com/opinion/if-banks-wait-for-apis-to-be-mandated-it-will-be-too-late"><span style="font-weight: 400;">Link</span></a></li> <li><b><span style="font-weight: 400;">British firm Seedrs plans a secondary market for crowd-funded shares &#8211; </span><a href="http://www.economist.com/news/business-and-finance/21722133-obstacle-crowd-funding-investors-have-wait-so-long-sell-their?fsrc=scn/tw/te/bl/ed/"><span style="font-weight: 400;">Link</span></a></b></li> <li><span style="font-weight: 400;">afr.com &#8211; How Pocketbook went from a Sydney spreadsheet to a fintech with 300,000 users</span> <span style="font-weight: 400;">&#8211; </span><a href="http://www.afr.com/technology/apps/business/how-pocketbook-went-from-a-sydney-spreadsheet-to-a-fintech-with-300000-users-20170523-gwbp5j"><span style="font-weight: 400;">Link</span> </a></li> <li><span style="font-weight: 400;">PensionsBee partners with Revolut</span></li> <li><span style="font-weight: 400;">Crypto craziness! A story on it all going off! </span></li> <li><span style="font-weight: 400;">Reuters &#8211; BofA, HSBC, Intel, others invest $107 mln in blockchain startup R3 &#8211; </span><a href="http://www.reuters.com/article/r3-cev-blockchain-fundraising-idUSL1N1IO1FW"><span style="font-weight: 400;">Link</span></a></li> </ol> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep256-news-breaking-free/">Ep256 &#8211; News: We&#8217;re Breaking Free</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
May 30, 2017
Ep255 – Interview: Christopher Giancarlo, Acting Chairman CFTC
22:26
<p>For this very special edition of Fintech Insider Interviews, Simon had the chance to talk to Christopher Giancarlo, Acting Chairman of the CFTC.</p> <p>Christopher walks us through what the CFTC is and how they differ from the SEC. He talks about how the CTFC are trying to foster new innovation through their LabCFTC initiative.</p> <p>LabCFTC is an effort to become an early adopter regulator looking into applications of machine learning, AI, DLT and Blockchain technologies being applied to regulatory challenges.</p> <p>Christopher speaks to Simon about the value of new technology and what an updated regulatory environment could look like going forward.</p> <p>Want more of Christopher? You can follow him on Twitter <a href="https://twitter.com/ccalmeja">here</a>. You can find out more about the CFTC on their <a href="http://www.cftc.gov/index.htm">website</a>.</p> <p>Enjoying FinTech Insider? Tell a friend about us and <a href="http://goo.gl/6wM9ul">please leave us a review on iTunes</a>.</p> <p>The post <a rel="nofollow" href="https://11fs.com/podcasts/ep255-interview-christopher-giancarlo-acting-chairman-cftc/">Ep255 &#8211; Interview: Christopher Giancarlo, Acting Chairman CFTC</a> appeared first on <a rel="nofollow" href="https://11fs.com">11:FS</a>.</p>
May 26, 2017
Ep254 – Blockchain Special Part 1: Tokens
1:22:22