Gartner ThinkCast

By Gartner

Listen to a podcast, please open Podcast Republic app. Available on Google Play Store.


Category: Tech News

Open in Apple Podcasts


Open RSS feed


Open Website


Rate for this podcast

Subscribers: 180
Reviews: 0

Description

Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/podcasts/thinkcast

Episode Date
How to Maximize AI Success (and What to Avoid)
14:26

Nearly half of CIOs say they now employ artificial intelligence (AI) or intend to within the next 12 months. But how to make AI a core IT competency still eludes most organizations. In this epsiode, Gartner ThinkCast host Kasey Panetta interviews Whit Andrews, Vice President and Distinguished Analyst at Gartner. Whit shares five crucial habits for successful AI programs and one major mistake that organizations tend to make.

Related Links:

Download: Gartner Emerging Technology Roadmap

Read more: 5 Habits of Organizations With Successful AI

Learn more: Gartner CIO Conferences

Nov 24, 2020
Gartner Experts Explain Strategic Technology Trends for 2021
19:30

This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years.  Hyperautomation, AI engineering and distributed cloud are among the nine technologies that have significant transformative potential.  In this episode, Kasey Panetta, Gartner ThinkCast Host, hears from Mary Mesaglio, Distinguished VP Analyst, and Brian Burke, Research VP as they discuss the trends. Mary and Brian share the trends they find most interesting and what will have the most impact.

Nov 10, 2020
7 Characteristics of Successful Digital Leaders
22:37
What are the seven characteristics of a successful digital leader? In this episode, Gartner ThinkCast host Kasey Panetta interviews Mary Mesaglio, Distinguished VP Analyst about her recent research that dives into how leaders need to think differently in a digital world.
Oct 27, 2020
Why Employee Work Hacks Aren't Sustainable
20:33

Increasing pressure to keep pace has HR executives scrambling to hire and retain talent prepared for agility. 

In this episode, Gartner VP Caroline Walsh explains to Jackie Wiles, Associate Content Director, why organizations must prioritize resilience, not just efficiency, to succeed. The need to respond at speed to the impact of the pandemic revealed that years of focusing heavily on efficiency had often led to organizational fragility and vulnerability. Now organizations must adjust. During this interview, Walsh Walsh discusses the highs and lows for employees as organizations try to build more
sustainable processes and work design.
Oct 13, 2020
Advancing Diversity, Equity and Inclusion: Why Traditional Recruiting Doesn't Work in 2020
20:20
In this episode of ThinkCast, host Kasey Panetta interviews Dion Love, a Vice President of Advisory Services at Gartner.  In order to deliver on diversity, equity and inclusion initiatives, leaders must take a look at how the traditional hiring process needs to change for organizations to create diverse digital workforces.
Oct 08, 2020
Advancing Diversity, Equity and Inclusion: How to Confront Marginalization in the Workplace
26:18

In part 2 of the Gartner ThinkCast special series on the Executives Role in Advancing Diversity, Equity and Inclusion, Kasey Panetta interviews Christie Struckman, VP Analyst to talk about confronting behaviors that marginalize underrepresented employees.

Christie explains that any employee can marginalize or be the target of marginalization and once these behaviors are recognized, they must be confronted.

Sep 24, 2020
Select the Right Digital Initiatives to Drive Digital Acceleration
28:35

2020 has caused many organizations to push digital initiatives forward at unprecedented speed. This acceleration of digital business means making choices on what initiatives move forward or slow down. 

Hung LeHong, VP and Gartner Fellow, joins Gartner ThinkCast to discuss the framework for digital business acceleration and how to use the five lanes to prioritize your digital initiatives for better results.

Sep 15, 2020
Advancing Diversity, Equity and Inclusion: What Organizations Get Wrong
22:39

In this Gartner ThinkCast special series on the Executives Role in Advancing Diversity, Equity and Inclusion, Kasey Panetta interviews Lauren Romansky, Managing VP of Gartner’s HR practice. Lauren explains how the summer of 2020 has presented a real opportunity for change.

Employees across the globe are engaging in discussions of racial justice, leaders are seizing this moment to consider their role and opportunities to advance diversity, equity and inclusion at their organizations. 

Related Links

Learn More: Gartner Diversity, Equity and Inclusion Resource Center

Read More: Making the Case for Diversity, Equity and Inclusion During Disruption

Attend Webinar: How HR Can Sustain Diversity & Inclusion to Create Change in Moments of Unrest

Sep 10, 2020
Gartner Hype Cycle for Emerging Technologies, 2020: Part 2
29:50

Featured at the Gartner Symposium IT/Xpo®, the Hype Cycle for Emerging Technologies, 2020 highlights the 30 emerging technologies with significant impact on business, society and people over the next five to 10 years.

In the second episode of our two-part series, we'll talk through the final three trends with experts Brian BurkeNick Heudecker, Svetlana Sicular and Sylvain Fabre

Sep 01, 2020
Gartner Hype Cycle for Emerging Technologies, 2020: Part 1
15:38

Featured at the Gartner Symposium IT/Xpo, the Hype Cycle for Emerging Technologies, 2020 highlights the 30 emerging technologies with significant impact on business, society and people over the next five to 10 years.

In the first episode of our two-part series, we'll explore how the hype cycle is created, the year's trends and featured technology. In this episode, Kasey Panetta speaks with Gartner analysts, Brian BurkeYefim Natis and Avivah Litan to discuss their research.

Aug 18, 2020
Are You Prepared for the Future of Work?
30:01

Workforce planning, employee performance and employee experience have all taken on a new meaning post COVID-19.

In this episode of Thinkcast, Heather Levy, Vice President of Content Marketing at Gartner has a conversation with Adriana Duque Hughes, Senior Director for Gartner’s HR practice to talk about the changes HR executives and employees are facing and how that trickles down to expectations. This interview dives into the concept of future of work and some specific trends in this uncertain time.

Aug 04, 2020
Spot the Fakes in a Counterfeit World
35:50

From olive oil to pharmaceuticals to news, fakes are everywhere. In this episode, Gartner ThinkCast host Kasey Panetta speaks with Avivah Litan, Vice President and Distinguished Analyst, about the current state of counterfeits and the dangers they pose to consumers. We’re also going to learn how to distinguish genuine products and contents from their fake counterparts and what industries are most at risk. 

Jul 21, 2020
Balance Safety, Privacy and Productivity When Employees Return to Work
30:09

What if organizations thought about privacy not as something dictated by laws, but rather driven by principles? In this ThinkCast episode, Gartner analyst Bart Willemsen explains why companies should be taking a risk-based approach to privacy and what that means for balancing safety, productivity and privacy.

Related Links:

Read More: 7 Security Areas to Focus on During COVID-19

Download Guide: The Executive’s Guide to Returning to the Workplace

Learn More: Gartner Diversity, Equity and Inclusion Resource Center

Read More: Gartner Top 9 Security and Risk Trends for 2020

Jul 07, 2020
Post-COVID-19: Reset Your Business Strategy
26:29

As organizations begin to recover from COVID-19, a critical question remains unanswered: How must business strategy change to meet reset goals and ambitions. In this episode of Gartner ThinkCast, Gartner Associate Director of Content Marketing , Jackie Wiles speaks with Chris Howard, Gartner Chief of Research. Chris shares new research on a framework to help business leaders navigate the phases of pandemic recovery and reset strategy in these highly disrupted times.

Jun 23, 2020
How Gamification Plays a Role in the Fight Against COVID-19
24:07

What is gamification? How might it impact the spread of COVID-19? Gartner ThinkCast host Kasey Panetta is joined by Brian Burke, Research Vice President at Gartner and author of Gamifiy: How Gamification Motivates People to Do Extraordinary Things. In this episode, Brian discusses the use of gamification and technology to curb the spread of the virus. He also notes the role that culture plays on implementation and what that might mean for the future.

Related Links:

Read More: How Gamification Boosts Consumer Engagement

Watch Webinar: Leading Through COVID-19: Cross-Functional Strategy for Returning to the Workplace

Get the Book: Gamifiy: How Gamification Motivates People to Do Extraordinary Thing

Read More: How to Communicate Important COVID-19 Data

Jun 09, 2020
Make Smart Spending Decisions
16:32

Enterprise leaders face unprecedented budget pressure as the COVID-19 pandemic continues, but that urgency only increases the need to assess all cost decisions strategically. In this episode, Cesar Lozada, Senior Principal Analyst, Gartner, describes how enterprise leaders can use the Gartner cost optimization decision framework to evaluate both the risks and benefits of cost proposals — to hold down costs and still fund future growth.

Related Links: 

Gartner Cost Optimization Framework

May 26, 2020
How Supply Chain Leaders Navigate the Phases of COVID-19 Recovery
31:19

Supply Chain has been on the front lines of the pandemic.  It’s a critical business function and the people who work in it are particularly important, given how much we all rely on them. 

Gartner host Heather Pemberton Levy introduces this live interview, recorded in late April, between Chris Howard, Gartner Chief of Research and Michael Uskert, Chief of Research for our supply chain practice. They discussed how supply chain leaders can manage the three phases of response, recovery and renewal.

Related Links:

Read more: 2 Best Practices for Rebooting the Supply Chain

Learn more: Gartner for Supply Chain Leaders

Read more: Improve Transporation Worker Safety During COVID-19

Learn more: Gartner Coronavirus Resource Center

May 12, 2020
Coronavirus: Securing the Business in a Shifting Landscape
35:05

COVID-19 has changed the way businesses around the world operate. Many of these changes — the shift to working remotely, an increase in automation, and the addition of new technologies — have direct consequences in security and risk. And with an uptick in cyber incidents, it’s vital that security and risk management leaders understand vulnerabilities and prepare for changes -- all while thinking about cost management in the face of volatile markets and limited resources.

In this final episode of Gartner ThinkCast’s Special COVID-19 series, host Kasey Panetta interviews experts Richard Addiscott, Senior Director, Katell Thielemann, VP Analyst, and Jeffrey Wheatman, VP Analyst from Gartner’s Security and Risk practice.

Related Links:

Read more: 7 Security Areas to Focus on During COVID-19

Learn more: Gartner Coronavirus Resource Center

Read more: Smarter With Gartner COVID-19 Articles

Apr 28, 2020
Coronavirus: Help Employees Manage the Emotional Toll of COVID-19
32:38

During this time of disruption, it’s vitally important that employees take care of themselves first in order to be an asset to their organization. In this episode Gartner Host Heather Pemberton Levy speaks to Christie Struckman, Vice President and Analyst in Gartner CIO research group about how to help your employees manage the emotional toll of the Covid- 19 crisis. Christie, who holds a doctorate in organizational behavior, shares her views on how leadership and managers can help employees manage the stress, fear and uncertainty that come with a pandemic of this size and scale. Christie’s research focuses on the psychological elements of leadership. Now she’s helping clients address the challenges of leading their teams through this particularly disruptive environment. 

Related Links:

Read more: Manage Employee Stress With Flexibility and Transparency

Read more: Smarter With Gartner COVID-19 Articles

Learn more: Gartner Coronavirus Resource Center

Apr 23, 2020
Coronavirus: How to Support Your Remote Employees
33:04

Do you think remote employees are more or less productive? The answer might surprise you. In this episode of Thinkcast, a part of Gartner’s coronavirus series, Gartner Host Kasey Panetta introduces a conversation that took place remotely between Gartner’s Heather Pemberton Levy and Brian Kropp. Brian, the chief of Gartner’s HR practice, shares recent research that focuses on employee satisfaction and productivity.

Related Links:

Explore Gartner Resource Center: Lead Your Organization Through the Disruption of Coronavirus

Read more: 9 Tips for Managing Remote Workers

Read more: Smarter With Gartner COVID-19 Articles

Apr 21, 2020
Coronavirus: Leadership Priorities to Support People and Sustain the Organization
32:52

In this Gartner Thinkcast special episode, Host Heather Pemberton Levy is joined by  Chris Howard, Gartner Chief of Research to discuss ways executives can support employees and sustain the organization through the response and recovery from COVID-19.  In his role, Chris has a unique view into Gartner expert research, inquiry conversations and what’s on the horizon for research.

Apr 14, 2020
Coronavirus: Actions for Strong Leadership During a Pandemic
24:38

In this Gartner ThinkCast Special COVID-19 Series episode, Host Heather Levy is joined by Gartner Distinguished Vice President and Analyst, Mary Mesaglio. Mary joins from her home office  in Barcelona, Spain to discuss methods for strong leadership during pandemic disruption. Mary provides practical advice that leaders apply now and moving forward.

Related Links:

Read more: Smarter With Gartner COVID-19 Articles

Learn more: Gartner Coronavirus Resource Center

Attend webinar: Remote Work During COVID-19 and Beyond

Apr 07, 2020
Coronavirus: Boost Business Continuity Management Across the Enterprise
17:43

In this Gartner ThinkCast Special COVID-19 Series episode, Host Kasey Panetta is joined by Gartner Vice President, Roberta Witty. Roberta shares her unique perspective coordinating research across HR, IT, supply chain, risk and marketing functions during this period of disruption. She speaks to the challenges in business continuity, lessons to be learned and missteps to avoid in organizational response.

Related Links:

Explore Gartner Coronavirus (COVID-19) Resource Center: Lead New Ways of Working

Read more: Smarter With Gartner COVID-19 Articles

Read more: 4 Actions to Be a Strong Leader During COVID-19 Disruption

Mar 31, 2020
Coronavirus: Lead Your Organization Through Disruption
21:29

With the rapid spread of Coronavirus or COVID-19, leaders must prepare for how to manage and respond to the impact of a global pandemic. Heather Pemberton Levy and co-host Kasey Panetta present a special edition of Gartner Thinkcast. 

In this episode, we talked with Gartner experts from our IT, supply chain, HR, and risk practices to learn how executives should be responding, where they are vulnerable to misstep and what questions are on the minds of leaders from each practice.

Related Links:

Explore Gartner Resource Center: Lead Your Organization Through the Disruption of Coronavirus

Read more: 10 Pillars of Pandemic Preparation

Read more: Coronavirus: CIO Areas of Focus During the COVID-19 Outbreak

Mar 16, 2020
Continuous Foresight: The Emerging Digital Society
25:01

A quick programming note to all of our listeners. This podcast was recorded on February 3rd 2020, long before the Covid 19 coronavirus became a pandemic. On behalf of the Continuous Foresight team and Gartner, we remain confident in the ability of our clients to continue to lead and create a better future for all of us - even when working through times of unprecedented disruption. 

Do you wonder what’s next after digital transformation? Frank Buytendijk, distinguished VP analyst, Gartner, joins Continuous Foresight hosts Marty Resnick, Kevin Gabbard and Steve Shapiro to talk about his research on the future and a post-transformation digital society.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Mar 13, 2020
Gartner Marketing Priorities for 2020
34:31

Where are CMOs spending their budget? From content to agencies, modern marketers have a lot to support with finite resources.  In this interview, Gartner expert Christopher Ross shares the highlights from the Gartner CMO Spend Survey and gives insight into what the results mean for the marketing industry. Learn where your peers are spending and how to build a marketing organization fit for 2020.

Related Links

Read More: 4 Key Findings in the Annual Gartner CMO Spend Survey 2019-2020

Learn More: Gartner Marketing Symposium/Xpo

Read More: 3 Questions CMOs Must Answer in 2020

Read More: CMO Spend Survey Deep Dive: Insights and Analytics as Key Enablers of Marketing Strategy

Learn More: The Annual CMO Spend Survey

Mar 03, 2020
Continuous Foresight: Methods for Futurists
23:52

What does it take to be a futurist? Continuous Foresight guest Jerome Glenn, Executive Director of the Millenium Project, joins hosts Marty Resnick, Steve Shapiro, and Kevin Gabbard to discuss what makes a futurist successful, research methodologies and how to create impact for your organization.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Feb 28, 2020
How to Get Transformation Right
32:00

Do you know the three magical ingredients for a successful digital transformation? Wouldn’t it be great if there were ‘hacks’ for culture change? Hear from Gartner expert Mary Mesaglio to understand how organizations approach these initiatives and leverage culture to accelerate change. Learn where organizations typically get stuck and specific tactics to move forward.

Related Links

Learn more: Gartner IT Symposium/Xpo™

Read more: Avoid These 9 Corporate Digital Business Transformation Mistakes

Read more: 10 Culture Hacks for Digital Transformation

Download now: Speed Up Your Digital Business Transformation

Feb 18, 2020
Continuous Foresight: Skills for Inventing the Future
24:46

Are you equipped to explore the future of any topic?  Do you have the required skills? Dr. Andy Hines, Foresight Program Coordinator and Professor at the University of Houston, joins Gartner Continuous Foresight hosts Marty Resnick, Kevin Gabbard and Steve Shapiro to talk about his experience running a foresight program and the critical skills that he focuses on to prepare his students for foresight work.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Feb 14, 2020
Gartner CIO New Year's Resolutions for 2020
30:29

The beginning of the year is a popular time for resolutions. Did you plan to work out more, eat better or read more? Professional resolutions aren’t that different from personal ones. They should focus on ways to reduce waste (both time and resources) and develop skills in new areas. Gartner expert Tina Nunno shares the list of 10 New Year’s resolution ideas for 2020 to help CIO and IT leaders grow through the year.

Related Links:

Read More: 10 CIO Resolutions for 2020

Learn more: Complimentary Report: 2020: Gartner CIO Agenda

Read More: Smarter With Gartner

Feb 04, 2020
Continuous Foresight: Iterative Change Techniques
28:24

Bring your strategy toolkit into the future with Continuous Foresight tools. René Rohrbeck, Professor of Strategy and Foresight, Innovation &Transformation Chair at EDHEC Business School in Lille, France, is back for part two of the continuous foresight discussion. This time he tackles how organizations can use Continuous Foresight tools to connect external trends and insights with critical internal decisions — and define the partnerships that will span the business ecosystem. The first discussion took place on January 17.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Jan 31, 2020
Gartner 2020 CIO Agenda: Winning in the Turns
33:47

Fit organizations outperform fragile ones during uncertainty and unexpected “turns” such as economic shifts and acquisitions. Hear from Gartner Distinguished Vice President Andy Rowsell-Jones on what separates the fit from the fragile, why organizations that lean into uncertainty come out stronger and what IT leaders and other business executives can learn from the Gartner 2020 CIO Agenda.

Related Links

Read more: The Gartner 2020 CIO Agenda: Winning in the Turns

Learn more: Complimentary Report: 2020: Gartner CIO Agenda

Learn more: Gartner IT Symposium/Xpo

Jan 21, 2020
Continuous Foresight: Leading Through Uncertainty
24:18

Are you prepared to manage your strategy through an uncertain future? Have you led a critical decision by presenting a paradox? René Rohrbeck, Professor of Strategy and Foresight, Innovation & Transformation Chair at EDHEC Business School in Lille, France, joins Continuous Foresight hosts Marty Resnick, Kevin Gabbard and Steve Shapiro to discuss the development of foresight its’ growing importance in strategy discussions and ways to use uncertainty to enterprise advantage. This is part one of that discussion. Join us on January 31 for part two, which will focus on tools and tactics used to connect external trends and insights.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Jan 17, 2020
Gartner Top Strategic Predictions for 2020 and Beyond
35:04

Wouldn’t it be great if you could see what lies ahead for your business? We sit down with Gartner expert Daryl Plummer to find out which trends you should have on your radar. From AI to cryptocurrency to online shopping, these trends are changing how we live and what it means to be human.  We also discuss the laborious process of developing predictions and why you must act.

Related Links

Read More: Gartner Top Strategic Predictions for 2020 and Beyond

Learn more: Gartner IT Symposium/Xpo™

Read More: Smarter With Gartner

Jan 07, 2020
200: Best of Gartner ThinkCast Episodes of 2019
43:19

Sit back and listen as we revisit some of our favorite episodes from Gartner ThinkCast in 2019. Wondering what our most popular episode of this year was? It was far and away an interview with Gartner expert Brooke Selassie on digital business transformation models. We'll revisit this interview along with some previously-unreleased audio and take a look at other highlights from external guests. Lastly, we'll take a deeper dive into the Gartner LinkedIn Live series.

RELATED LINKS
Smarter with Gartner

Dec 24, 2019
An Interview With Malcolm Gladwell: Fast Tech, Slow People
33:34

The ATM. Audio books. The telephone. Now part of our everyday lives, it took years before these innovations hit mainstream adoption. Hear from author Malcolm Gladwell on why this gap between innovation and adoption exists and the societal paradigm shifts needed for innovation to take off. Then take a peek into his new book, Talking To Strangers, which explains why what we think we see in others isn’t always the truth. This replay of a live broadcast features audience Q&A.

Related Links

Learn more: Gartner IT Symposium/Xpo™

Read more: 3 Reasons Why VR and AR Are Slow to Take Off

Read more: Top Trends on the Gartner Hype Cycle for Artificial Intelligence, 2019

Learn more: Malcolm Gladwell Books

Dec 23, 2019
Continuous Foresight: Developing a Sustainable Business
26:10

The world is fast changing. Leaders are struggling to keep up, much less look ahead. Is continuous foresight part of your organization’s DNA? Dejan Paravan, Chief Innovation Officer at European energy trading company GEN-I, joins Continuous Foresight hosts Marty Resnick and Kevin Gabbard to discuss the role of innovation in business and how his organization developed a sustainable business through continuous innovation and intentional thinking about what lies ahead. 

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Dec 13, 2019
Gartner IT Symposium/Xpo Keynote Highlights
34:16

Place yourself in the middle of the world’s most important gathering of CIOs and IT executives for a conversation with two of this year’s keynote presenters on the major research featured on the big stage. Don Scheibenreif, Vice President, Distinguished Analyst with Gartner’s Customer Experience research group and Mbula Schoen, Senior Principal Analyst in the Program and Portfolio Management team explain Gartner’s new concept of TechQuilibrium and how organizations can achieve the optimal balance between traditional and digital business. They discuss how CIOs can manage conflicting customer priorities, reach the “everything customer,” and the important role CIOs play in leading digital society. This replay of a live broadcast also features answers to audience questions on how CIOs impact culture and how the future of work changes the role of the CIO.

Related Links

Learn more: Gartner IT Symposium/Xpo™

Read more: Gartner Keynote: Find Your Digital Business TechQuilibrium

Read more: How CIOs Design for the Everything Customer

Watch now: Leading the Digital Society

Dec 10, 2019
Mastering Leadership Politics
36:00

Culture. It’s the No. 1 challenge executives face in the digital era. Gartner expert Tina Nunno offers practical advice for CIOs and IT leaders on how to tackle the challenge head on, with a mix of Machiavellian strategies and political maneuvering — including how to know if you’re predator or prey within your organization and when to move from defense to offense. If IT is not within your purview, listen in because the tips Tina shares help all executives navigate the C-suite. Bonus: Audience Q&A.   

RELATED LINKS

Buy book: The Wolf in CIO’s Clothing, by Tina Nunno

Take quiz: Are You a Wolf CIO? 

Learn more: Gartner IT Symposium/Xpo™

Read more: Why CIOs Need to Move From Offense to Defense

Watch now: CIO Power Politics: How to Say No Assertively

Watch now: CIO Power Politics: Discover Hidden Agendas

Dec 03, 2019
Your Business Plan is Science Fiction
31:51

Why should a business utilize science fiction? What do you think your business plan is? That’s the message of Brian David Johnson, a leading expert on science fiction prototyping and threatcasting. Threatcasting is a sub-genre of forecast that details future threats and how the organization can track threat development and know when to respond. Brian David Johnson joins Continuous Foresight to walk us through why threatcasting is effective and how you can use it in your forecasting work.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Meet Brian David Johnson

Brian David Johnson is a Professor of Practice at Arizona State University’s School for the Future of Innovation in Society, and a Futurist and Fellow at Frost & Sullivan. He also works with governments, militaries, trade organizations and startups to help them envision their future. He has over 30 patents and is the author of a number of books of fiction and nonfiction, including Science Fiction PrototypingScreen Future: The Future of Entertainment, Computing and the Devices We LoveHumanity and the Machine: What Comes After Greed?; and Vintage Tomorrows: A Historian and a Futurist Journey through Steampunk into the Future of Technology. His writing has appeared in publications ranging from The Wall Street Journal and Slate to IEEE Computer and Successful Farming, and he appears regularly on Bloomberg TV, PBS, Fox News, and the Discovery Channel. He has directed two feature films and is an illustrator and commissioned painter.

Nov 29, 2019
199: Don’t Think So Much: The Key to Digital Transformation
56:09

IT definitely puts the digital in digital transformation, but now it’s time for IT to drive the transformation side of it, too. IDEX CIO Jim MacLennan (33:13) joins us with a simple message for IT: Stop thinking so much, and start doing. Plus, Gartner expert Tina Nunno (1:11) helps you make a bigger impact with insights on how to be a more effective leader.

RELATED LINKS

Nov 26, 2019
Continuous Foresight: Every Organization Needs a Futurist
30:48

David Houle warns to fasten your seatbelts, that the 2020s will be the most transformative, disruptive decade in human history. As a futurist, David’s job is to anticipate trends great and small. That same approach can transform your organization, giving you a competitive edge in strategy and change. But can just anyone be a futurist? Join the Continuous Foresight discussion as David Houle, futurist and author of the new book, “Moving to a Finite Earth Economy – Crew Manual,” helps you determine what’s right for your and your organization’s future.

David Houle

FUTURIST. THINKER. SPEAKER. David Houle is the author of the book Moving to a Finite Earth Economy – Crew Manual. To learn more about David Houle, visit davidhoule.com.

Nov 15, 2019
198: Gaming Your Future to Make Risk a Winning Move
01:06:42

As digital business upends the business landscape, how do you stay ahead of the next risks that could derail your business? Futurist Jane McGonigal says you need to make a game of it (13:15). Plus, a panel of Gartner experts reveals why you need to tap into Infrastructure-Led Disruption (1:47), and we go deeper into the Real Business of Blockchain (50:11).

 Related Links

Nov 12, 2019
Continuous Foresight: FIBRES Online CEO Panu Kause
25:15

Here’s a riddle for you: What comes first – foresight or innovation? The answer is not as straightforward as you might think. FIBRES Online CEO Panu Kause joins Continuous Foresight hosts Marty Resnick and Kevin Gabbard to not only solve that riddle, but help you solve how to best put continuous foresight to work for you and your organization.

DISCLAIMER: Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Nov 01, 2019
197: The Rebel Guide to Managing and Customer Service
01:01:51

Better customer service demands a revolution! You need to strive for rebel hospitality. Entrepreneur and author Chip Conley of AirBnB (2:05) shares his secrets for better customer service and how to be a better mentor. Plus, we see how CMO spend will shape Marketing’s 2020 agenda with Gartner expert Ewan McIntyre (26:01) and unlock why you need more diversity in your cybersecurity initiatives with Women in Identity Co-founder Emma Lindley (42:46).

Related Links

WEBINAR: AI Use Cases, Implementation and Adoption: Gartner Talks With AI Expert

WEBINAR: Q&A Discussion: Finance Priorities for 2020

WEBINAR: CSO & Sales Leader Conference Recap: Overcome Complexity in B2B Sales

Gartner Application Strategies & Solutions Summit

Gartner IT Infrastructure, Operations & Cloud Strategies Conference

Gartner Identity & Access Management Summit

Oct 29, 2019
Continuous Foresight: Why You Need Nowcasting
27:09

When it comes to the economy, how high is your anxiety index? Of course, we need to do financial forecasting, but can we look too far ahead? Gartner expert Tim Raiswell joins the Continuous Foresight discussion to look at why you need to embrace nowcasting. How can we predict the next recession – or are we wasting our time trying? Here is Marty Resnick’s and Kevin Gabbard’s conversation with Gartner colleague Tim Raiswell.

Oct 18, 2019
196: Cybersecurity Needs You: How We All Can Make the World Safer
01:03:03

October is National Cybersecurity Awareness Month, but cybersecurity is a year-round challenge for individuals, enterprises and governments alike. National Cybersecurity Alliance Executive Director Kelvin Coleman (01:53) joins us with advice on how we all can make the world safer. Plus, we’ll hear from the co-founder of Women in Identity Emma Lindley (31:19) on how to address our latest Identity challenges, and Gartner experts David Furlonger and Christophe Uzureau (49:16) help us take advantage of the Real Business of Blockchain.

Related Links

Webinar: Delivering an Effective Digital Customer Experience

Webinar: Reduce the Costs of Poor Operational Decisions

Webinar: Gartner Answers Viewers' AI Questions

Gartner ReimagineHR Conference

Gartner Supply Chain Planning Summit

Gartner IT Infrastructure, Operations and Cloud Strategies Conference

Oct 15, 2019
195: Every IT and Business Leader Needs a Strong Poetic Voice
01:10:57

Your business and IT strategy is missing a key ingredient: Your poetic voice. Really. We talk with poetic voice artist Sekou Andrews (2:06) on the communication techniques you need to drive new success. Plus, we boost your Talent IQ (35:54) and find out why Connected Managers (55:10) are the best managers.

RELATED LINKS

WEBINAR: Lead Your Supply Chain Down the Road to Digital Success

WEBINAR: Create a Culture Powered by Purpose

WEBINAR: The Real Business of Blockchain

Gartner IT Symposium/Xpo 2019

Oct 01, 2019
Trendspotting for Continuous Foresight
29:40

We are all futurists and trendspotters. We all try to look at signals in our personal and professional lives and respond in one form or another. Hopefully, we are proactive in our response, but admittedly most of us are reactive. Trendspotting is about detecting signs or, we call them, signals, of change happening right now, and these indicate plausible futures. In this episode, we discuss Trendspotting for Continuous Foresight.

Sep 27, 2019
194: Netflix Co-founder Marc Randolph: That Will Never Work
58:39

Netflix co-founder Marc Randolph stopped dreaming and finally decided to mail it in. On this episode, we talk with Marc Randolph (2:08) about Netflix’s unusual path to success and Marc’s new book, “That Will Never Work.” Plus, Don Scheibenreif (36:33) previews the Gartner IT Symposium/Xpo 2019 keynote and James Atkinson (51:33) raises our Talent IQ.

 Related Links

Gartner IT Symposium/Xpo 2019

Sep 17, 2019
Sci-Fi Storytelling for Continuous Foresight
28:14

You can't have a discussion about the future without eventually referring to a book, a comic, a television show or some other science fiction. Reference stories and especially world-building are very powerful tools for Continuous Foresight. In this episode, we discuss the power of storytelling in business with the CEO of SciFutures, Ari Popper, who has worked with some of the world’s largest companies using sci-fi storytelling for transformation.

Sep 13, 2019
193: Your Next Negotiation Is Life or Death
53:51

Your next negotiation really is life or death – or should feel like it. Ex-FBI lead hostage negotiator Chris Voss (18:55) provides his negotiation insights. Plus, Oversight CEO Terrence McCrossan (01:38) looks at the CFO’s role in digital transformation, and Ewan McIntyre (41:26) previews the 2019-20 Gartner CMO Spend Survey results.

RELATED LINKS

Webinar: The Art of the 1-Page Strategy

Webinar: The Future of Data Management

Webinar: Gartner CMO Survey 2019-2020

Gartner ReimagineHR Conference (London)

Gartner ReimagineHR Conference (Orlando)

Gartner Supply Chain Planning Summit

Sep 03, 2019
Continuous Foresight: Episode 1
16:17

Continuous Foresight is a discipline that organizations perpetually use to gather, process, and take action on information about their future business models and operating environments. This first episode introduces the concept of Continuous Foresight and how this podcast series will provide a good mix of practical application, case studies, trends, and special guests informing listeners how to scan, analyze, and recommend a list of plausible futures and strategies, to anticipate and embrace change, and manage uncertainty and ambiguity, to invent the future of the organization.

RELATED LINKS

Blog: https://blogs.gartner.com/marty-resnick/

Facebook: https://www.facebook.com/groups/continuousforesight

Aug 29, 2019
192: Your Organization Is Not Really Innovative – But It Can Be
56:44

So you think you’re an innovative organization? Chances are, you’re wrong. Author Marissa Orr (24:26) joins Gartner ThinkCast to discuss how your organization can establish a truly innovative, empowering culture. Plus, Gartner experts Whit Andrews and Chris Howard (01:30) gives us the latest on digital transformation and Gartner IT Symposium/Xpo 2019. 

SHOW NOTES

Related Links

Webinar: Panel Discussion: Why Taking a Risk with External Partners Can Be Good for Business

Webinar: The Cloud Computing Scenario; Strategy and Tactics for Success

Webinar: The Art of the 1-Page Strategy

 Gartner IT Symposium/Xpo 2019

 Gartner ThinkCast homepage

Aug 20, 2019
191: Get a Winning Edge in Any Economy
53:45

The key to success – in sports or business – is to make your move at the unlikeliest moment. In this episode, a panel of Gartner experts (1:43) reveals how even an economic downturn is a great opportunity for winning in the turns. Plus, Gartner Artificial Intelligence research lead Whit Andrews (32:00) guides us through the present and future state of AI.

RELATED LINKS

Webinar: Panel Discussion: Drive Growth in the Face of Change

Webinar: The Present and Future of AI

Webinar: The Top Technology Trends Impacting Customer Experience

Webinar: Why Your Organization Needs RPA: A Discussion with Finance, Audit and IT Experts

Gartner Security and Risk Management Summit (London)

Gartner CSO and Sales Leader Conference

Gartner ReimagineHR

Aug 06, 2019
190: Risk Rewards: Danger Lurks in Your Third-Party Partnerships
54:23

As digital business significantly expands your partner ecosystem, your risk exposure grows exponentially. Gartner expert Chris Audet (01:26) reveals how you can spot the lurking dangers with your third-party partnerships, and helps you build better relationships with your providers. Also, Gartner expert Arup Roy (34:57) helps you build a stronger business case for Intelligent Automation Services.

RELATED LINKS

WEBINAR: Five Propositions for the Future of Work

WEBINAR: The Current State and Future of the Chief Data Officer

WEBINAR: Panel Discussion: Why Taking a Risk With External Partners Can Be Good Business

Gartner IT Symposium/Xpo 2019

Jul 23, 2019
189: Chart a Higher Flight Path for Your Career
01:08:10

Only you can set limits on your career. Pioneering U.S. Air Force Col. Nicole Malachowski (1:38), the first woman pilot in the elite Thunderbirds unit, shares her insights on flying through your career and life headwinds. Plus, Mike Griswold (42:59) tells us what separates the leaders in the Gartner Supply Chain Top 25.

RELATED LINKS

Webinar: Panel Discussion: Lead and Enable Digital Transformation

Webinar: Five Best Practices of High-Performing Teams

Webinar: How CIOs Lead CX Innovation for Midsize Enterprises

Gartner Catalyst Conference, August 12-15, San Diego

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit, September 4-6, Dallas

Gartner CSO and Sales Leader Conference, September 17-19, Las Vegas

THE CONVERSATION RUNDOWN

  • 00:00 – Opening Thoughts
  • 01:38 – Your New Career Flight Plan (Col. Nicole Malachowski)
  • 19:44 – Upcoming Gartner Webinars
  • 21:03 – Col. Nicole Malachowski, continued
  • 41:38 – Gartner Conferences Calendar
  • 42:59 – Gartner Supply Chain Top 25 (Mike Griswold)
  • 1:05:59 – Ahead on Gartner ThinkCast
  • 01:06:51 – Closing Thoughts
Jul 09, 2019
188: Supply Chain: Intel Fights Modern Slavery
01:01:32

Yes, your supply chain can save the world – and no, that’s not hyperbole. We find out how Intel (01:53) is using its supply chain to lead the fight against modern slavery. Then, Gartner’s Dana Stiffler (40:06) tracks the progress of women in supply chain management. It’s a program about supply chain that everybody needs to hear.

RELATED LINKS

Webinar: The Present and Future of AI

Webinar: 3 Key Roles HR Must Play to Drive Digital Transformation

Webinar: Panel Discussion: Lead and Enable Digital Transformation

Gartner IT Symposium/Xpo 2019

Jun 25, 2019
187: What Your Boss Expects You to Do
58:06

What’s your boss thinking? We go inside your CEO’s mind as Mark Raskino (01:33) delves into the results of the 2019 Gartner CEO and Senior Business Executive Survey. Plus, we find out why you don’t need robots for robotic process automation (24:30), but you almost definitely need RPA to improve any facet of your business, from operations to audit to finance.

RELATED LINKS

WEBINAR: CEO Concerns 2019 – Implications and Actions for CIOs

WEBINAR: Panel Discussion: Drive Growth in the Face of Change

WEBINAR: Stop Cutting, Start Growing – Lessons from Gartner CFO Conference 

Gartner IT Symposium/Xpo 2019

THE CONVERSATION RUNDOWN

  • 00:00 – Opening thoughts
  • 01:33 – Gartner CEO Survey, with Mark Raskino
  • 15:50 – Upcoming Gartner Webinars
  • 16:56 – Gartner CEO Survey, continued
  • 23:35 – Gartner Conferences Calendar
  • 24:30 – RPA Panel: Cathy Tornbohm, Dennis Gannon & Malcolm Murray
  • 39:44 – Ahead on Gartner ThinkCast
  • 40:34 – Robotic Process Automation, continued
  • 56:51 – Closing thoughts
Jun 11, 2019
186: Stay Focused on the Day After Tomorrow
01:00:57

We all think we are staying focused on the future, but are looking far enough ahead? Serial entrepreneur Peter Hinssen (01:46) helps us look beyond tomorrow. Plus, Gartner expert Ian Beale (20:53) brings us together for Aligned Assurance, and author Patrick Lencioni (37:50) helps us find the ideal team player.

RELATED LINKS

WEBINAR: Panel Discussion: Drive Growth in the Face of Uncertainty

WEBINAR: CEO Concerns 2019 – Implications and Actions for CIOs

Gartner Security and Risk Management Summit 2019

Gartner Catalyst Conference

THE CONVERSATION RUNDOWN

00:00 – Opening thoughts

01:46 – Peter Hinssen: The Day After Tomorrow

02:16 – Looking past tomorrow

04:28 – Why are we shortsighted?

06:51 – What’s holding us back?

09:14 – How do we change our mindset?

11:37 – Embracing change in good times

14:58 – Processes we need to embrace

17:49 – Does size or location matter?

19:53 – Upcoming Gartner Webinars

20:53 – Ian Beale: Aligned Assurance

21:16 – The problem we need to fix

23:59 – What is Aligned Assurance?

25:42 – Why does this problem occur?

28:39 – Who should lead Aligned Assurance?

30:01 – Who should be involved?

31:26 – What is the first step?

36:42 – Gartner Conferences Calendar

37:50 – Patrick Lencioni: The Ideal Team Player

38:37 – Are we good at self-assessment?

39:38 – 3 virtues of ideal team players

40:48 – Can you be too humble?

42:57 – Too much value on arrogance

43:57 – Can you be too hungry?

45:34 – The “people smarts” to look for

47:48 – The need for supportive leaders

48:53 – Ahead on Gartner ThinkCast

49:59 – Patrick Lencioni, continued

50:13 – Can you train current team members?

54:04 – Creating the right environment

56:07 – Why didn’t you help me sooner?

56:49 – Striking the right team balance

59:41 – Closing thoughts

May 28, 2019
185: Unlock Your Hidden Business Transformation Funds
54:27

You already have the funds to support your digital transformation. Gartner expert Dennis Gannon (01:52) helps you unlock them by “winning in the turns.” Also, Gartner expert Avivah Litan (19:18) tells you why you need to take a fresh look at blockchain. Plus, former DuPont sales leader Maria Boulden (39:43) explains why the personal touch works best for energizing your team.

RELATED LINKS

Webinar: 3 Bold Strategies for CX Victory

Webinar: 5 Ways to Deliver Business Results Through AI & ML

Webinar: Panel Discussion: Drive Growth in the Face of Change

Gartner CFO & Finance Executive Conference 2019

Gartner Security & Risk Management Summit 

Podcast: Legacy of a Sales Leader -- Maria Boulden

THE CONVERSATION RUNDOWN

00:00 – Opening Thoughts

01:52 – Dennis Gannon: Winning in the Turns

02:37 – Cost optimization as growth driver

04:48 – Winning in the Turns

07:27 – The three questions you must ask

11:50 – Are we disciplined at resource management?

14:05 – Steps to take now

18:09 – Coming up on Gartner Webinars

19:18 – Avivah Litan: Blockchain

19:52 – Overhyped or mainstream?

21:44 – Remaining hurdles

25:37 – New uses of blockchain

31:32 – Is it dessert or required vegetables?

34:34 – Determining the right use case

38:40 – The Gartner Conferences calendar

39:43 – Brent Adamson & Maria Boulden: Lessons in Sales Leadership

40:00 – The first 100 days

41:38 – Finding the needed skills

43:37 – What a salesperson must have

45:27 – The biggest difference

46:44 – Changing a traditional organization

49:11 – Helping through the negatives

51:51 – Ahead on Gartner ThinkCast

52:55 – Closing thoughts

May 14, 2019
184: Don't Be a Digital Transformation Loser
54:52

The majority of digital transformation initiatives fail. Yours does not have to join them. Gartner Chief of Research Mike Harris tells us what gives the innovation leaders their edge (01:37). Also, on Episode 184 of Gartner ThinkCast, Gartner experts Helen Huntley and Scott Morrison (17:26) help tech product managers survive the digital era. Then, Gartner expert Mike Griswold (38:47) reveals why adding digital to your supply chain does not make it a digital supply chain -- and how you can truly transform your supply chain and your organization. 

RELATED LINKS

Gartner Supply Chain Executive Conference 2019

Gartner Tech Growth & Innovation Conference 2019 (USA)

Gartner Tech Growth & Innovation Conference 2019 (UK)

Gartner Conferences 

Winning in a World of Digital Dragons

Emerging Practices for a Data-Driven Strategy

Gartner Webinars

THE CONVERSATION RUNDOWN

00:00 – Opening Thoughts

01:33 – Do Not Be a Digital Transformation Failure: Mike Harris

  • 01:53 – Why is digital transformation so vital?
  • 03:07 – How successful are our digital transformation initiatives?
  • 03:52 – What’s hindering our efforts?
  • 05:00 – The biggest digital transformation mistake
  • 07:20 – What separates the leading organizations?
  • 09:29 – Does size or location matter?
  • 11:22 – What your organization can do now
  • 14:32 – How do we introduce innovations?

16:14 – Upcoming Gartner Webinars

17:26 – The Evolving Product Manager: Helen Huntley and Scott Morrison

  • 18:20 – The challenges facing product managers
  • 20:57 – More challenges
  • 22:21 – The changing role of the product manager
  • 23:49 – Catalysts for innovation
  • 25:00 – Regional differences
  • 26:42 – Common pitfalls
  • 30:00 – What not to do
  • 31:18 – The greatest challenge
  • 32:54 – What you can do now
  • 34:54 – Key takeaways
  • 36:03 – Final thoughts

37:39 – Gartner Conferences

38:47 – The Digital Supply Chain: Mike Griswold

  • 39:23 – Are organizations rethinking their supply chains?
  • 40:18 – What is a digital supply chain?
  • 41:16 – Supply chain as digital transformation enabler
  • 42:42 – What to do differently
  • 44:39 – What industries are out in front?
  • 46:22 – Steps to exert more influence
  • 48:37 – What not to do
  • 50:22 – Action to take now

51:51 – “Lessons in Sales Leadership”

53:01 – Ahead on Gartner ThinkCast

53:28 – Closing thoughts

 

Apr 30, 2019
183: The Art of the 1-Page Strategy
01:01:38

Toss out those 250-page strategy documents. You only need one page. Gartner expert Heather Colella helps you master the art of the one-page strategy (01:41). Also, Gartner's Mark Driver makes sure you stay in compliance with Java's latest release and support changes (21:37); and we revisit a conversation with former NATO military commander Admiral James Stravidis on a common fear for all of us -- cybersecurity (43:37). 

RELATED LINKS

The Art of the 1-Page Strategy: Gartner Answers Audience Questions

Manage Disruptive Changes in Java Release and Support Options

Getting Real About AI, Data Science and Machine Learning: Gartner Talks

Gartner Supply Chain Executive Conference 2019

Gartner Tech Growth & Innovation Conference 2019

Gartner Symposium/Xpo 2019 (Toronto)

Gartner Security & Risk Management Summit 2019

THE CONVERSATION RUNDOWN

00:00 – Opening Thoughts

01:41 – Heather Colella: Art of the 1-Page Strategy

02:12 – What is the one-page strategy?

04:55 – The 3 dimensions of winning

07:20 – Helping the Business narrow its focus

08:57 – Do I need something beyond the one page?

12:01 – Demonstrating business value

13:27 – Who should develop the one-pager?

15:14 – How it works for the public sector

18:01 – How can employees impact the message?

20:24 – Upcoming Gartner Webinars

21:37 – Mark Driver: Java Release & Support Changes

21:58 – What are the Java support changes?

23:21 – Will we be in violation with Java 8?

25:55 – The disadvantages to not upgrading

28:34 – What happens if we do nothing?

32:27 – When is a vendor responsible?

35:59 – Is this all-or-nothing?

37:29 – Options to Java

42:22 – Upcoming Gartner Conferences

43:37 – Admiral James Stravidis: Cybersecurity

44:33 – Blurring lines between national and business security

45:47 – How does this change national security?

47:45 – Biggest cybersecurity concerns

50:18 – Is there hope?

53:53 – Enabling culture change

57:51 – Final thoughts on cybersecurity

59:53 – Ahead on Gartner ThinkCast

1:00:40 – Closing Thoughts

Apr 16, 2019
182: Make Your Groups Elite; Good is the New Cool
01:03:57

Forget the unicorns and rainbows. We all don’t have to sing “Kumbaya” to establish a good company culture. 

“We think of good cultures as these places where people are happy, happy, happy all the time, where there’s no arguments. That is not true. Good cultures are places where people have strong, vibrant, energetic arguments all the time.” (Dan Coyle, Best-selling Author)

We won’t be argumentative, but we always want to challenge to standard notions for driving success, and this time on Gartner ThinkCast, we look at what elevates the best groups and teams above the rest of us. Spoiler alert – it does not mean making everyone feel comfortable. Then, marketing guru, branding expert and author Afdhel Aziz helps you elevate your brand above the noise in today’s marketplace: “Know your purpose. Know why you exist as a company beyond just making money.” 

And many companies are taking the approach of, “Ask not what you can do for our brand. Ask what our brand can do for you.” But Gartner expert Rick DeLisi says you might want to ask it differently: “It already feels like a smarter, more contemporary, most sophisticated approach. The problem is, so many companies are taking the same, exact approach simultaneously, it’s real hard to differentiate.” 

RELATED LINKS

Tell an IT Value Story that Executives Will Care About 

The Future of Data and Analytics: Tales and Trends from the Center to the Edge 

Transform Security and Risk into a Business Function (Panel Discussion) 

The Looming Impact of the Emerging Digital Society (Panel Discussion) 

Managing the Risk of Artificial Intelligence 

The Gartner Top 10 Strategic Technology Trends for 2019 

Gartner Marketing Symposium/Xpo 2019 

Gartner Conferences homepage

THE CONVERSATION RUNDOWN

00:00 – Opening Thoughts

01:53 – Daniel Coyle: Groupthink – Building Great Teams

  • 02:47 – What’s holding our teams back?
  • 04:32 – Three universal rules of successful groups
  • 07:05 – The most important element
  • 08:57 – The Pixar Story
  • 11:34 – Reflecting on the U.S. Navy SEALs

14:08 – The Gartner Webinars

15:30 – Daniel Coyle (continued): The San Antonio Spurs’ champion dynamic

  • 18:40 – Building sincere trust
  • 22:21 – How do we encourage true collaboration?

25:33 – Gartner Conferences

26:54 – Afdhel Aziz: Good is the New Cool

  • 28:39 – Why “good is the new cool”
  • 30:35 – Market like you give a damn
  • 34:01 – They’re not consumers, they’re citizens
  • 36:19 – People are the new media
  • 40:32 – Don’t advertise; solve problems
  • 44:15 – Steps to being a purpose-driven organization

46:40 – Ahead on Gartner ThinkCast

47:38 – Rick DeLisi: Brands Need More Than Values

  • 48:02 – What distinguishes the “corporate brand”?
  • 49:13 – Rising above the brand crowd
  • 52:07 – Are companies aware they need a new approach?
  • 54:28 – How do we differentiate our brand?
  • 57:01 – Nine categories of personalization
  • 1:00:20 – Where do you focus your efforts?

1:02:18 – Closing thoughts

We’re all about winning teams and attractive brands this time on Gartner ThinkCast.

Apr 02, 2019
181: Make Business Personal
54:17

Here's THE winning formula for your career: "Act 1, introduce your hero and put him in a tree. Act 2, set fire to the tree. Act 3, get him out of the tree.” Yeah, there’s a story behind that quote, which is only fitting, because we’re going to talk about how storytelling can open new doors for you and your organization (1:42). We also see how work-life balance could shift in the future with Tamara McCleary (20:57), and assert ourselves with Leadership Power Language (43:57).

HIGHLIGHTED LINKS

Webinar: Storytelling for Success 

Webinar: The Future of Work (with Tamara McCleary) 

Webinar: The Gartner 2019 CIO Resolutions 

Report: Gartner's Essential Guide to Marketing Personalization 

THE CONVERSATION RUNDOWN

0:00 -- Introduction

1:42 -- Ed Gabrys: You Must Tell Stories

2:09 -- Aren't stories too soft?

4:51 -- Is it a matter of semantics?

7:23 -- Can you tell too many stories?

8:14 -- When a story doesn't work

10:11 -- Stories for employees

14:01 -- Can we all be storytellers?

17:18 -- A powerful story in six words

19:21 -- Upcoming Gartner Webinars

20:57 -- Tamara McCleary: Are you ready for the future of work?

21:58 -- The future of work-life balance

27:58 -- AI for the other guy

30:14 -- Gartner Conferences calendar

31:32 -- Tamara McCleary: Why will AI create more free time?

40:57 -- Gartner ThinkCast Deeper Thinking

42:15 -- Ahead on Gartner ThinkCast

43:57 -- Tina Nunno: Leadership Power Language

44:16 -- Impact of digital culture on IT leaders

46:27 -- Enterprise biases you must curtail

49:51 -- Effective leadership power language

52:38 -- Closing Thoughts

 

Mar 19, 2019
180: Build Powerful Partnerships
59:22

Take it from a combat pilot … battlefield lessons also apply to your workplace.

 “We knew that we would absolutely be there, period, because lives were on the line. And I believe that if we execute it that way in business, our relationship with our teams, our leadership, our timelines, our processes, our digital transformation would look quite different.” (Vernice “FlyGirl Armour, Combat Pioneer)

We’ve enlisted groundbreaking U.S. Marine Corps pilot Vernice “FlyGirl” Armour on a mission to empower you, your team and your company to be stronger and more effective. We also follow your money down potentially dangerous wrong paths.

THE CONVERSATION RUNDOWN

Dennis Gannon: Build Business-Finance Partnerships

01:52 – Financial pain points

03:50 – The staggering costs of poor decisions

05:34 – Flaws in the Business-Finance partnership model

08:24 – Hamstrung by the model

11:18 – Top changes to make

14:36 – Must-see Gartner Webinars

Dennis Gannon: Build Business-Finance Partnerships (continued)

15:48 – What Finance decision-makers must do

19:42 – Educating the Business

25:03 – Upcoming Gartner Conferences

Vernice “FlyGirl” Armour: Who Needs a Runway?

26:15 – What keeps us from taking off?

29:20 – Make a commitment to the commitment

31:21 – Helping yourself take off

35:51 – The need for urgency

38:11 – Be an Ambassador of Diversity

40:31 – How to manage diversity

42:30 – Building a diverse culture

44:22 – What can each of us do now?

47:00 – Ahead on Gartner ThinkCast

Bruce Robertson/Graham Waller: Hacking Your Culture

48:01 – What’s a culture hack?

51:18 – Make it personal

53:19 – If you have a minute …

55:18 – Try Carpool Karaoke

00:57:39 – Closing Thoughts

Click here for the complete show notes and links mentioned

Mar 05, 2019
179: Lead Culture Change Across the Enterprise
01:10:25

Enterprises need more than technology to enable digital transformation. They must change their culture, and CIOs and IT leaders must be at the forefront of those efforts. Also on this episode of Gartner ThinkCast, find out why Sales must stop selling and start enabling buyers, and hear more from smart decision-making expert Annie Duke.

Feb 19, 2019
178: The Faster Way to Digital Transformation
01:08:46

Digital transformation cannot come fast enough for business leaders. So how do you speed up the process and ensure success? In this Gartner ThinkCast conversation, Gartner expert Brook Selassie says the key is digital business model transformation. Then, we have an extended interview with smart decision-making expert (and renowned poker champion) Annie Duke on how to ensure you use the right data among all that data you're collecting. Finally, Gartner expert Alan Duncan looks at the digital challenges most impacting midsize enterprises and what MSE leaders can do to get big results.

RELATED LINK

Executive Guidance Q1

Feb 05, 2019
Gartner ThinkCast 177: Your People Will Drive Innovation

Digital transformation demands more than finding the right digital skills  -- you need digital talent that drives innovation. Join us as we look at how to attract and keep the best digital talent, how HR can drive innovation, and what's most impacting Customer Service and Support leaders.

Jan 22, 2019
Gartner ThinkCast 177: Your People Will Drive Innovation
01:03:50

Digital transformation demands more than finding the right digital skills  -- you need digital talent that drives innovation. Join us as we look at how to attract and keep the best digital talent, how HR can drive innovation, and what's most impacting Customer Service and Support leaders.

Jan 22, 2019
Gartner ThinkCast 176: Predictions -- What Lies Ahead for You in 2019 and Beyond
01:01:35

As 2019 unfolds, a prevailing question lingers: Will this be a good year or bad year? We talk with leading experts on what to expect to impact your strategy, influence your IT spend, and transform your Marketing in 2019 and beyond.

Jan 07, 2019
Gartner ThinkCast 175: The True Business Value of IT
01:05:40

It's the digital era, yet business leaders don't often realize the true business value of IT. That changes now as we ensure IT gets the attention it merits.

Dec 25, 2018
Gartner ThinkCast 174: Break Through to a Digital Culture
01:03:33

Changing corporate culture can seem too big to tackle, but to enable digital transformation, it's too big to fail. How do you create a culture of innovation? The secret is to fail.

Dec 11, 2018
Gartner ThinkCast 173: Fortify Your 2019 Agenda_120418
01:03:04

As the year draws to a close, we turn our attention to 2019 and the technologies, trends and priorities you need to track to frame a successful 2019 agenda.

Dec 04, 2018
Gartner ThinkCast 172: Transform into a Customer-Centric Organization
01:03:50

Customers are the lifeblood of our organizations, but chances are, your organization is not customer-centric. Find out how to truly put your customers first -- both today and in the future. 

Nov 27, 2018
Gartner ThinkCast 171: Let Data Drive Your Organization
58:31

Data drives every organization, but that does not mean your organization is data driven. Find out how to organize, process and even speak data to gain the maximum benefits of your information.

Nov 20, 2018
Gartner ThinkCast 170: Be a Digital Leader and Add Business Value
51:51

Digital transforms every organization, but to reap the full benefits, they need their IT leaders to transform into digital leaders. Find out how to step up and drive business value in your organization.

Nov 13, 2018
Gartner ThinkCast 169: Be a Digital Disruptor, Not Disrupted
46:21

Every organization is disrupted by digital, but very few become true digital disruptors. Find out how to turn digital into your advantage, no matter your size or location.

Nov 06, 2018
Gartner ThinkCast 168: Introducing the New Gartner ThinkCast
02:47

You spoke, we listened, so get ready for the new Gartner ThinkCast -- an expanded format designed to give you more insights and advice on the topics that most impact your agenda -- all crafted to better fit your busy schedule and your commute or business travel.

Nov 01, 2018
Gartner ThinkCast 167: Changing Cyber Culture to Solve the Digital Problem
24:52

Everyone says they want to go digital, so why does it still seem as if Business and IT do not understand each other's goals and needs? Former U.S. Secretary of the Air Force Deborah Lee James shares her insights on how to build a more collaborative cyber culture.

Oct 23, 2018
Gartner ThinkCast 166: The Intersection of AI & CX
25:19

The intersection of artificial intelligence and customer experience is very busy these days. We help you navigate using AI to enhance your CX initiatives by addressing questions put forward by you and your peers.

Oct 02, 2018
Gartner ThinkCast 165: Can SFA Still Give You an Advantage?
17:22

As more organizations deploy sales force automation, can it still provide a competitive advantage? Gartner Research Director Tad Travis looks at the steps to take and the mistakes to avoid to get an edge with your SFA initiative. 

Sep 18, 2018
Gartner ThinkCast 164: Sales + Marketing = More
10:31

it seems obvious: Better integration of your Sales and Marketing will yield better results. But it's not easy. Find out why the Gartner Sales & Marketing Conference can help you solve the winning equation.

Sep 18, 2018
Gartner ThinkCast 163: Bigger Insights for Midsize Enterprises
17:16

Midsize enterprises face similar challenges as larger firms, but they need different solutions. The Gartner Symposium/ITxpo 2018 MSE Program offers tailored answers.

Aug 31, 2018
Gartner ThinkCast 162: Better Data Will Expand Your Customer Base
14:38

We're still not using our data as a true market differentiator. Find out how to transform your sales and marketing initiatives into a larger customer base.

Aug 31, 2018
Gartner ThinkCast 161: How IoT Service Providers Can Hone Their Edge
16:57

What do IoT service providers need to do to truly stand out in the market? What do end users expect -- and what should they expect -- from IoT services?

Aug 31, 2018
Gartner ThinkCast 160: Gartner Keynote Preview
12:01

The Gartner Keynote does more than set the tone for Gartner Symposium/ITxpo. Find out how the 2018 address could change what's on your organization's radar screen.

Aug 22, 2018
Gartner ThinkCast 159: Symposium/ITxpo 2018 Preview
21:26

Where can you go to find out what will change your business in the future, what you need to be doing now to succeed, and what an NFL legend thinks of it all? We find out what's on the agenda at Gartner Symposium/ITxpo 2018.

Aug 22, 2018
Gartner ThinkCast 158: Don't Believe the Hype ... or Believe It
14:49

Hype is a constant in anything IT-related, but it does not have to be a barrier. Find out how the Gartner Emerging Technologies Hype Cycle can help you target the right solutions to meet your current and future needs.

Aug 22, 2018
Gartner ThinkCast 157: Future-proof Your Company and Career
43:26

The heart of digital transformation is people, not technology. So how do you become the leader who can future-proof your team, your company and your career? 

Aug 01, 2018
Gartner ThinkCast 156: Are You Where You Should Be Now with AI?
14:28

We know we need to be looking at AI now, but is your AI initiative really where it should be at this time? We help you determine the answer, plus preview why you'll find more of the AI answers you need at Gartner Symposium/ITxpo 2018.

Jul 30, 2018
Gartner ThinkCast 155: We All Need a Digital Social Contract
20:11

As digital transformation reshapes how we live and work, companies and governments must take more responsibility and enter into a digital social contract.

Jul 02, 2018
Gartner ThinkCast 154: Be a True Digital Leader
17:00

Digital transformation comes down to one word: Leadership. Are you the right kind of leader to lead your enterprise to digital success?

Jun 13, 2018
Gartner ThinkCast 153: A Conversation with Box CEO Aaron Levie (3/3)
13:33

Digital transformation demands a renewed focus on data security and privacy. Box CEO Aaron Levie shares his security insights and your next steps to go digital.

Jun 11, 2018
Gartner ThinkCast 152: A Conversation with Box CEO Aaron Levie (2/3)
16:37

Technology really does matter in digital transformation. Box CEO Aaron Levie talks about why a new cultural approach needs the right technology.

Jun 11, 2018
Gartner ThinkCast 151: A Conversation with Box CEO Aaron Levie (1/3)
12:01

Digital transformation goes well beyond just implementing digital technology. Box CEO Aaron Levie discusses why digital demands a new corporate culture shift and mindset.

Jun 11, 2018
Gartner ThinkCast 150: Government Elects to Use Blockchain
19:19

Despite the hype, most organizations right now do not use blockchain. So it may be surprising that government is taking a lead role in adopting blockchain.

May 25, 2018
Gartner ThinkCast 149: Artificial Intelligence -- Start Them Young
12:42

Forget the apocalyptic hype; artificial intelligence offers a burgeoning array of new job opportunities. But it's imperative on all of us to start preparing students now for the future of work.

May 22, 2018
Gartner ThinkCast 148: Find Your Unicorn -- Gartner Cool Vendors 2018
11:08

Beyond the next great technology out there, you need to know where to find the next great technology solution. The answer might be waiting among the Gartner Cool Vendors 2018.

May 22, 2018
Gartner ThinkCast 147: Career Advice -- Read More Science Fiction
09:18

Forget the tech manuals and the latest leadership books. To boost your AI acumen and your IT career, it's time that you start reading more science fiction.

May 17, 2018
Gartner ThinkCast 146: Your Impact on the Gartner IoT Reference Model
12:01

You need a clear, impactful IoT blueprint. And as your IoT needs evolve, Gartner factors them into improving the Gartner IoT Reference Model to help you achieve your initiatives. 

May 17, 2018
Gartner ThinkCast 145: Can't Humans and Robots Just Get Along?
12:45

As artificial intelligence permeates more and more of what we do, you must plan for humans and robots to work side by side. And you must start by treating them more like equals.

May 17, 2018
Gartner ThinkCast 144: Gartner Answers Your AI & Machine Learning Questions
18:56

You and your peers asked your most pressing AI and Machine Learning questions, and Gartner analyst Alexander Linden joins us with the answers.

May 16, 2018
Gartner ThinkCast 143: Prove Your Customer Experience ROI
19:08

Your business leaders hold customer experience in greater importance, and one question looms large over your CX initiatives: What is our return on investment? Gartner analyst Ed Thompson helps you deliver the right answers.

May 09, 2018
Gartner ThinkCast 142: Why You Need a More Diverse Supply Chain Staff
41:23

Diversity can improve your team's decision-making abilities by 87 percent. One group's efforts to expand opportunities for women in supply chain hold lessons for all of us.

May 01, 2018
Gartner ThinkCast 141: Supplying Sustainable Business Success
22:02

Sustainable Business will do more than save the planet -- it will save your business. And your supply chain is the key to creating a successful sustainable business.

Apr 24, 2018
Gartner ThinkCast 140: Midsize Enterprise Creates a Big Disruption
14:12

Digital disruption impacts businesses of all sizes. Find out how one midsize enterprise turned disruption into a competitive advantage -- and why that offers lessons for every organization.

Apr 17, 2018
Gartner ThinkCast 139: Digital Fusion Teams; Products Over Projects
13:47

Empower your IT talent by setting up digital fusion teams. We'll also explore why it’s time for you and your team to start placing products over projects. 

Apr 17, 2018
Gartner ThinkCast 138: The Future Workplace -- Humans Need Not Apply?
15:10

Will there be room for humans in the workplace of the future? Gartner analyst Helen Poitevin looks at how you and your organization can survive -- and thrive -- in our changing work environment.

Apr 13, 2018
Gartner ThinkCast 137: Assess Your Emerging Technology Risk
08:48

We take major steps to protect our information security, but are we doing enough to protect against the bigger threat of emerging technology risk. CEB now Gartner's Josh Downie says, probably not. 

Apr 12, 2018
Gartner ThinkCast 136: 7 Deadly Sins of I&O Cost Optimization
15:28

Chances are very good that you are hindering your I&O initiatives by committing one of seven deadly cost optimization sins. What sins are you guilty of, and how can you repent?

Apr 12, 2018
Gartner ThinkCast 135: The Internet of Things Gets Practical
12:08

The Internet of Things is no longer on its way. It's here. Find out why it's time to take a practical approach to the IoT and how it can fit in your organization.

Apr 11, 2018
Gartner ThinkCast 134: Blockchain -- What to Expect in 2018
30:22

Sift through all the hype around blockchain, and you'll start to find some practical use cases across all industries and regions. But is blockchain ready for your organization to use to its advantage?

Apr 10, 2018
Gartner ThinkCast 133: Tech Providers' Digital Disruption Strategy
09:53

Digital disruption also gives tech and service providers a new opportunity for greater success and a competitive advantage. We look at what providers must do to survive and thrive in the digital era.

Apr 10, 2018
Gartner ThinkCast 132: Devise Your Digital Disruption Strategy
11:37

Digital disruption creates new opportunities to gain a competitive advantage. So what kind of digital disruption strategy do you need to get you there?

Apr 10, 2018
Gartner ThinkCast 131: Take Advantage of Digital Disruption
10:56

Digital disruption is so omnipresent that we're all beginning to suffer from digital fatigue. Here is how to wake up your organization and gain the advantage from digital disruption. 

Mar 30, 2018
Gartner ThinkCast 130: The Public and Private Sector Digital Game Plan
09:12

What must business and government leaders do to maximize the benefits of digital transformation for all of us? We catch up with Gartner analyst Jorge Lopez on Capitol Hill in Washington, D.C.

Mar 28, 2018
Gartner ThinkCast 129: Reading the Global IT Spend Tea Leaves
06:18

We want to know what 2018 holds for IT spend patterns in our region and across the globe. Gartner Chief Forecaster John Lovelock parses the final 2017 numbers for what they forecast for this year and beyond.

Mar 05, 2018
Gartner ThinkCast 128: CIO Resolutions -- Go Back to Middle School
10:26

IT leaders must take a proactive role in shaping the next generation of IT and business professionals. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio say it's time to get involved in your local education system.

Mar 05, 2018
Gartner ThinkCast 127: CIO Resolutions -- Get Execs Some Tech
12:41

When your business executives ask what new technology can do for the business, don't answer them -- show them. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss what new technologies to track and how to introduce them.

Mar 05, 2018
Gartner ThinkCast 126: CIO Resolutions -- Be a Better Leader
13:10

Everyone talks about the CIO taking more vocal role in digital transformation initiatives. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss how to do it without hindering your career.

Mar 05, 2018
Gartner ThinkCast 125: CIO Resolutions -- Mind, Body & Tech
11:14

Digital transformation calls on CIOs to take an assertive, vocal role. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss what you must resolve to do to build a better organization, team and career.

Mar 05, 2018
Gartner ThinkCast 124: Answers to Your AI Questions
16:03

One thing you are definitely have is questions on how to use and benefit from artificial intelligence. Gartner AI expert Whit Andrews tackles the top AI concerns of you and your peers.

Feb 26, 2018
Gartner ThinkCast 123: Speaking Data as a Second Language
15:05

There’s an emerging language we all need to learn to speak properly – information. We explore the benefits of speaking data.

Feb 22, 2018
Gartner ThinkCast 122: Use Your Data to Tell Your Story
16:41

It’s time to unlock your organization’s most powerful storyteller: Your data. Turn your data and analytics into a narrative of business success.

Feb 22, 2018
Gartner ThinkCast 121: Tech Provider Success Requires Strong Positioning
17:56

Vendor positioning is not the same as the messaging, yet they share a couple of core traits: They must be strong and clear. Find out how to strengthen your position.

Feb 22, 2018
Gartner ThinkCast 120: Artificial Intelligence, The Provider View
15:32

Let’s spin the artificial intelligence lens around to see how AI impacts tech providers. Find out what they should be doing and what all enterprises must be asking.

Feb 22, 2018
Gartner ThinkCast 119: EU Privacy Rules Have Global Implications
16:55

Get to know these four letters: GDPR. The European Union is rolling out new data privacy rules that will impact every organization around the globe.

Feb 22, 2018
Gartner ThinkCast 118: 7 Questions to Ask AI Providers
05:29

If you’re looking for an artificial intelligence solution, how do you find the right provider? Gartner’s Whit Andrews offers up seven questions you should be asking to find out if an AI solution is truly effective and the right one for your organization.

Feb 16, 2018
Gartner ThinkCast 117: Must-Have Skills for Today’s CIOs
10:08

Digital transformation requires CIOs to build an ever-expanding set of skills, but not just technical skills. In this Gartner ThinkCast conversation, Gartner’s Suzanne Adnams and Bruce Robertson discuss the people skills today’s CIO needs for success.

Feb 16, 2018
Gartner ThinkCast 116: You Need to Become Radically Inspired
22:59

What if you have radically inspired leadership — and a radically inspired life — just waiting for you to unleash it? In this Gartner ThinkCast conversation, John O’Leary shares his powerful personal tale of survival, but the real story he wants to convey is your story: that you can do great things and you don’t need an accident or Mt. Everest to become a better you.

Feb 16, 2018
Gartner ThinkCast 115: CIOs Must Transform into Digital Leaders
12:02

What if the key to being a great CIO in the digital age was being a great storyteller? In this Gartner ThinkCast conversation, Gartner’s Suzanne Adnams and Bruce Robertson explain why leadership is the keyword for CIOs in the Digital Age, as they must move beyond directing just IT and be more vocal, impactful leaders across the enterprise.

Feb 16, 2018
Gartner ThinkCast 114: Digital Culture Change: What CIOs Must Do
12:32

How can CIOs enact a true digital culture change? In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss how CIOs must drive their organizations to new success with an impactful digital culture change.

Feb 16, 2018
Gartner ThinkCast 113: Digital Culture Change: What Not to Do
09:37

CIOs have a great opportunity to use culture change to improve their organization, but can sometimes get in their own way. In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss why CIOs should stop fearing the culture change that comes with digital transformation.

Feb 16, 2018
Gartner ThinkCast 112: CIOs Must Lead Digital Culture Change
10:33

Digital transformation demands we change how we do business, but sometimes that change can be risky to employee satisfaction and culture. In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss why the CIO must lead the digital culture change, what they must be careful not to do, and what the proper steps are to successfully create a winning digital culture.

Feb 16, 2018
Gartner ThinkCast 111: 3 Keys to IoT Strategy Implementation
09:19

Can IoT implementation really be as easy as 1-2-3? In this Gartner ThinkCast conversation, Gartner Research Vice President Erik Heidt joins us to discuss the three major steps you need to take to start acting on your Internet of Things strategy.

Feb 16, 2018