Gartner ThinkCast

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Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at

Episode Date
194: Netflix Co-founder Marc Randolph: That Will Never Work

Netflix co-founder Marc Randolph stopped dreaming and finally decided to mail it in. On this episode, we talk with Marc Randolph (2:08) about Netflix’s unusual path to success and Marc’s new book, “That Will Never Work.” Plus, Don Scheibenreif (36:33) previews the Gartner IT Symposium/Xpo 2019 keynote and James Atkinson (51:33) raises our Talent IQ.

 Related Links

Gartner IT Symposium/Xpo 2019

Sep 17, 2019
Sci-Fi Storytelling for Continuous Foresight

You can't have a discussion about the future without eventually referring to a book, a comic, a television show or some other science fiction. Reference stories and especially world-building are very powerful tools for Continuous Foresight. In this episode, we discuss the power of storytelling in business with the CEO of SciFutures, Ari Popper, who has worked with some of the world’s largest companies using sci-fi storytelling for transformation.

Sep 13, 2019
193: Your Next Negotiation Is Life or Death

Your next negotiation really is life or death – or should feel like it. Ex-FBI lead hostage negotiator Chris Voss (18:55) provides his negotiation insights. Plus, Oversight CEO Terrence McCrossan (01:38) looks at the CFO’s role in digital transformation, and Ewan McIntyre (41:26) previews the 2019-20 Gartner CMO Spend Survey results.


Webinar: The Art of the 1-Page Strategy

Webinar: The Future of Data Management

Webinar: Gartner CMO Survey 2019-2020

Gartner ReimagineHR Conference (London)

Gartner ReimagineHR Conference (Orlando)

Gartner Supply Chain Planning Summit

Sep 03, 2019
Continuous Foresight: Episode 1

Continuous Foresight is a discipline that organizations perpetually use to gather, process, and take action on information about their future business models and operating environments. This first episode introduces the concept of Continuous Foresight and how this podcast series will provide a good mix of practical application, case studies, trends, and special guests informing listeners how to scan, analyze, and recommend a list of plausible futures and strategies, to anticipate and embrace change, and manage uncertainty and ambiguity, to invent the future of the organization.




Aug 29, 2019
192: Your Organization Is Not Really Innovative – But It Can Be

So you think you’re an innovative organization? Chances are, you’re wrong. Author Marissa Orr (24:26) joins Gartner ThinkCast to discuss how your organization can establish a truly innovative, empowering culture. Plus, Gartner experts Whit Andrews and Chris Howard (01:30) gives us the latest on digital transformation and Gartner IT Symposium/Xpo 2019. 


Related Links

Webinar: Panel Discussion: Why Taking a Risk with External Partners Can Be Good for Business

Webinar: The Cloud Computing Scenario; Strategy and Tactics for Success

Webinar: The Art of the 1-Page Strategy

 Gartner IT Symposium/Xpo 2019

 Gartner ThinkCast homepage

Aug 20, 2019
191: Get a Winning Edge in Any Economy

The key to success – in sports or business – is to make your move at the unlikeliest moment. In this episode, a panel of Gartner experts (1:43) reveals how even an economic downturn is a great opportunity for winning in the turns. Plus, Gartner Artificial Intelligence research lead Whit Andrews (32:00) guides us through the present and future state of AI.


Webinar: Panel Discussion: Drive Growth in the Face of Change

Webinar: The Present and Future of AI

Webinar: The Top Technology Trends Impacting Customer Experience

Webinar: Why Your Organization Needs RPA: A Discussion with Finance, Audit and IT Experts

Gartner Security and Risk Management Summit (London)

Gartner CSO and Sales Leader Conference

Gartner ReimagineHR

Aug 06, 2019
190: Risk Rewards: Danger Lurks in Your Third-Party Partnerships

As digital business significantly expands your partner ecosystem, your risk exposure grows exponentially. Gartner expert Chris Audet (01:26) reveals how you can spot the lurking dangers with your third-party partnerships, and helps you build better relationships with your providers. Also, Gartner expert Arup Roy (34:57) helps you build a stronger business case for Intelligent Automation Services.


WEBINAR: Five Propositions for the Future of Work

WEBINAR: The Current State and Future of the Chief Data Officer

WEBINAR: Panel Discussion: Why Taking a Risk With External Partners Can Be Good Business

Gartner IT Symposium/Xpo 2019

Jul 23, 2019
189: Chart a Higher Flight Path for Your Career

Only you can set limits on your career. Pioneering U.S. Air Force Col. Nicole Malachowski (1:38), the first woman pilot in the elite Thunderbirds unit, shares her insights on flying through your career and life headwinds. Plus, Mike Griswold (42:59) tells us what separates the leaders in the Gartner Supply Chain Top 25.


Webinar: Panel Discussion: Lead and Enable Digital Transformation

Webinar: Five Best Practices of High-Performing Teams

Webinar: How CIOs Lead CX Innovation for Midsize Enterprises

Gartner Catalyst Conference, August 12-15, San Diego

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit, September 4-6, Dallas

Gartner CSO and Sales Leader Conference, September 17-19, Las Vegas


  • 00:00 – Opening Thoughts
  • 01:38 – Your New Career Flight Plan (Col. Nicole Malachowski)
  • 19:44 – Upcoming Gartner Webinars
  • 21:03 – Col. Nicole Malachowski, continued
  • 41:38 – Gartner Conferences Calendar
  • 42:59 – Gartner Supply Chain Top 25 (Mike Griswold)
  • 1:05:59 – Ahead on Gartner ThinkCast
  • 01:06:51 – Closing Thoughts
Jul 09, 2019
188: Supply Chain: Intel Fights Modern Slavery

Yes, your supply chain can save the world – and no, that’s not hyperbole. We find out how Intel (01:53) is using its supply chain to lead the fight against modern slavery. Then, Gartner’s Dana Stiffler (40:06) tracks the progress of women in supply chain management. It’s a program about supply chain that everybody needs to hear.


Webinar: The Present and Future of AI

Webinar: 3 Key Roles HR Must Play to Drive Digital Transformation

Webinar: Panel Discussion: Lead and Enable Digital Transformation

Gartner IT Symposium/Xpo 2019

Jun 25, 2019
187: What Your Boss Expects You to Do

What’s your boss thinking? We go inside your CEO’s mind as Mark Raskino (01:33) delves into the results of the 2019 Gartner CEO and Senior Business Executive Survey. Plus, we find out why you don’t need robots for robotic process automation (24:30), but you almost definitely need RPA to improve any facet of your business, from operations to audit to finance.


WEBINAR: CEO Concerns 2019 – Implications and Actions for CIOs

WEBINAR: Panel Discussion: Drive Growth in the Face of Change

WEBINAR: Stop Cutting, Start Growing – Lessons from Gartner CFO Conference 

Gartner IT Symposium/Xpo 2019


  • 00:00 – Opening thoughts
  • 01:33 – Gartner CEO Survey, with Mark Raskino
  • 15:50 – Upcoming Gartner Webinars
  • 16:56 – Gartner CEO Survey, continued
  • 23:35 – Gartner Conferences Calendar
  • 24:30 – RPA Panel: Cathy Tornbohm, Dennis Gannon & Malcolm Murray
  • 39:44 – Ahead on Gartner ThinkCast
  • 40:34 – Robotic Process Automation, continued
  • 56:51 – Closing thoughts
Jun 11, 2019
186: Stay Focused on the Day After Tomorrow

We all think we are staying focused on the future, but are looking far enough ahead? Serial entrepreneur Peter Hinssen (01:46) helps us look beyond tomorrow. Plus, Gartner expert Ian Beale (20:53) brings us together for Aligned Assurance, and author Patrick Lencioni (37:50) helps us find the ideal team player.


WEBINAR: Panel Discussion: Drive Growth in the Face of Uncertainty

WEBINAR: CEO Concerns 2019 – Implications and Actions for CIOs

Gartner Security and Risk Management Summit 2019

Gartner Catalyst Conference


00:00 – Opening thoughts

01:46 – Peter Hinssen: The Day After Tomorrow

02:16 – Looking past tomorrow

04:28 – Why are we shortsighted?

06:51 – What’s holding us back?

09:14 – How do we change our mindset?

11:37 – Embracing change in good times

14:58 – Processes we need to embrace

17:49 – Does size or location matter?

19:53 – Upcoming Gartner Webinars

20:53 – Ian Beale: Aligned Assurance

21:16 – The problem we need to fix

23:59 – What is Aligned Assurance?

25:42 – Why does this problem occur?

28:39 – Who should lead Aligned Assurance?

30:01 – Who should be involved?

31:26 – What is the first step?

36:42 – Gartner Conferences Calendar

37:50 – Patrick Lencioni: The Ideal Team Player

38:37 – Are we good at self-assessment?

39:38 – 3 virtues of ideal team players

40:48 – Can you be too humble?

42:57 – Too much value on arrogance

43:57 – Can you be too hungry?

45:34 – The “people smarts” to look for

47:48 – The need for supportive leaders

48:53 – Ahead on Gartner ThinkCast

49:59 – Patrick Lencioni, continued

50:13 – Can you train current team members?

54:04 – Creating the right environment

56:07 – Why didn’t you help me sooner?

56:49 – Striking the right team balance

59:41 – Closing thoughts

May 28, 2019
185: Unlock Your Hidden Business Transformation Funds

You already have the funds to support your digital transformation. Gartner expert Dennis Gannon (01:52) helps you unlock them by “winning in the turns.” Also, Gartner expert Avivah Litan (19:18) tells you why you need to take a fresh look at blockchain. Plus, former DuPont sales leader Maria Boulden (39:43) explains why the personal touch works best for energizing your team.


Webinar: 3 Bold Strategies for CX Victory

Webinar: 5 Ways to Deliver Business Results Through AI & ML

Webinar: Panel Discussion: Drive Growth in the Face of Change

Gartner CFO & Finance Executive Conference 2019

Gartner Security & Risk Management Summit 

Podcast: Legacy of a Sales Leader -- Maria Boulden


00:00 – Opening Thoughts

01:52 – Dennis Gannon: Winning in the Turns

02:37 – Cost optimization as growth driver

04:48 – Winning in the Turns

07:27 – The three questions you must ask

11:50 – Are we disciplined at resource management?

14:05 – Steps to take now

18:09 – Coming up on Gartner Webinars

19:18 – Avivah Litan: Blockchain

19:52 – Overhyped or mainstream?

21:44 – Remaining hurdles

25:37 – New uses of blockchain

31:32 – Is it dessert or required vegetables?

34:34 – Determining the right use case

38:40 – The Gartner Conferences calendar

39:43 – Brent Adamson & Maria Boulden: Lessons in Sales Leadership

40:00 – The first 100 days

41:38 – Finding the needed skills

43:37 – What a salesperson must have

45:27 – The biggest difference

46:44 – Changing a traditional organization

49:11 – Helping through the negatives

51:51 – Ahead on Gartner ThinkCast

52:55 – Closing thoughts

May 14, 2019
184: Don't Be a Digital Transformation Loser

The majority of digital transformation initiatives fail. Yours does not have to join them. Gartner Chief of Research Mike Harris tells us what gives the innovation leaders their edge (01:37). Also, on Episode 184 of Gartner ThinkCast, Gartner experts Helen Huntley and Scott Morrison (17:26) help tech product managers survive the digital era. Then, Gartner expert Mike Griswold (38:47) reveals why adding digital to your supply chain does not make it a digital supply chain -- and how you can truly transform your supply chain and your organization. 


Gartner Supply Chain Executive Conference 2019

Gartner Tech Growth & Innovation Conference 2019 (USA)

Gartner Tech Growth & Innovation Conference 2019 (UK)

Gartner Conferences 

Winning in a World of Digital Dragons

Emerging Practices for a Data-Driven Strategy

Gartner Webinars


00:00 – Opening Thoughts

01:33 – Do Not Be a Digital Transformation Failure: Mike Harris

  • 01:53 – Why is digital transformation so vital?
  • 03:07 – How successful are our digital transformation initiatives?
  • 03:52 – What’s hindering our efforts?
  • 05:00 – The biggest digital transformation mistake
  • 07:20 – What separates the leading organizations?
  • 09:29 – Does size or location matter?
  • 11:22 – What your organization can do now
  • 14:32 – How do we introduce innovations?

16:14 – Upcoming Gartner Webinars

17:26 – The Evolving Product Manager: Helen Huntley and Scott Morrison

  • 18:20 – The challenges facing product managers
  • 20:57 – More challenges
  • 22:21 – The changing role of the product manager
  • 23:49 – Catalysts for innovation
  • 25:00 – Regional differences
  • 26:42 – Common pitfalls
  • 30:00 – What not to do
  • 31:18 – The greatest challenge
  • 32:54 – What you can do now
  • 34:54 – Key takeaways
  • 36:03 – Final thoughts

37:39 – Gartner Conferences

38:47 – The Digital Supply Chain: Mike Griswold

  • 39:23 – Are organizations rethinking their supply chains?
  • 40:18 – What is a digital supply chain?
  • 41:16 – Supply chain as digital transformation enabler
  • 42:42 – What to do differently
  • 44:39 – What industries are out in front?
  • 46:22 – Steps to exert more influence
  • 48:37 – What not to do
  • 50:22 – Action to take now

51:51 – “Lessons in Sales Leadership”

53:01 – Ahead on Gartner ThinkCast

53:28 – Closing thoughts


Apr 30, 2019
183: The Art of the 1-Page Strategy

Toss out those 250-page strategy documents. You only need one page. Gartner expert Heather Colella helps you master the art of the one-page strategy (01:41). Also, Gartner's Mark Driver makes sure you stay in compliance with Java's latest release and support changes (21:37); and we revisit a conversation with former NATO military commander Admiral James Stravidis on a common fear for all of us -- cybersecurity (43:37). 


The Art of the 1-Page Strategy: Gartner Answers Audience Questions

Manage Disruptive Changes in Java Release and Support Options

Getting Real About AI, Data Science and Machine Learning: Gartner Talks

Gartner Supply Chain Executive Conference 2019

Gartner Tech Growth & Innovation Conference 2019

Gartner Symposium/Xpo 2019 (Toronto)

Gartner Security & Risk Management Summit 2019


00:00 – Opening Thoughts

01:41 – Heather Colella: Art of the 1-Page Strategy

02:12 – What is the one-page strategy?

04:55 – The 3 dimensions of winning

07:20 – Helping the Business narrow its focus

08:57 – Do I need something beyond the one page?

12:01 – Demonstrating business value

13:27 – Who should develop the one-pager?

15:14 – How it works for the public sector

18:01 – How can employees impact the message?

20:24 – Upcoming Gartner Webinars

21:37 – Mark Driver: Java Release & Support Changes

21:58 – What are the Java support changes?

23:21 – Will we be in violation with Java 8?

25:55 – The disadvantages to not upgrading

28:34 – What happens if we do nothing?

32:27 – When is a vendor responsible?

35:59 – Is this all-or-nothing?

37:29 – Options to Java

42:22 – Upcoming Gartner Conferences

43:37 – Admiral James Stravidis: Cybersecurity

44:33 – Blurring lines between national and business security

45:47 – How does this change national security?

47:45 – Biggest cybersecurity concerns

50:18 – Is there hope?

53:53 – Enabling culture change

57:51 – Final thoughts on cybersecurity

59:53 – Ahead on Gartner ThinkCast

1:00:40 – Closing Thoughts

Apr 16, 2019
182: Make Your Groups Elite; Good is the New Cool

Forget the unicorns and rainbows. We all don’t have to sing “Kumbaya” to establish a good company culture. 

“We think of good cultures as these places where people are happy, happy, happy all the time, where there’s no arguments. That is not true. Good cultures are places where people have strong, vibrant, energetic arguments all the time.” (Dan Coyle, Best-selling Author)

We won’t be argumentative, but we always want to challenge to standard notions for driving success, and this time on Gartner ThinkCast, we look at what elevates the best groups and teams above the rest of us. Spoiler alert – it does not mean making everyone feel comfortable. Then, marketing guru, branding expert and author Afdhel Aziz helps you elevate your brand above the noise in today’s marketplace: “Know your purpose. Know why you exist as a company beyond just making money.” 

And many companies are taking the approach of, “Ask not what you can do for our brand. Ask what our brand can do for you.” But Gartner expert Rick DeLisi says you might want to ask it differently: “It already feels like a smarter, more contemporary, most sophisticated approach. The problem is, so many companies are taking the same, exact approach simultaneously, it’s real hard to differentiate.” 


Tell an IT Value Story that Executives Will Care About 

The Future of Data and Analytics: Tales and Trends from the Center to the Edge 

Transform Security and Risk into a Business Function (Panel Discussion) 

The Looming Impact of the Emerging Digital Society (Panel Discussion) 

Managing the Risk of Artificial Intelligence 

The Gartner Top 10 Strategic Technology Trends for 2019 

Gartner Marketing Symposium/Xpo 2019 

Gartner Conferences homepage


00:00 – Opening Thoughts

01:53 – Daniel Coyle: Groupthink – Building Great Teams

  • 02:47 – What’s holding our teams back?
  • 04:32 – Three universal rules of successful groups
  • 07:05 – The most important element
  • 08:57 – The Pixar Story
  • 11:34 – Reflecting on the U.S. Navy SEALs

14:08 – The Gartner Webinars

15:30 – Daniel Coyle (continued): The San Antonio Spurs’ champion dynamic

  • 18:40 – Building sincere trust
  • 22:21 – How do we encourage true collaboration?

25:33 – Gartner Conferences

26:54 – Afdhel Aziz: Good is the New Cool

  • 28:39 – Why “good is the new cool”
  • 30:35 – Market like you give a damn
  • 34:01 – They’re not consumers, they’re citizens
  • 36:19 – People are the new media
  • 40:32 – Don’t advertise; solve problems
  • 44:15 – Steps to being a purpose-driven organization

46:40 – Ahead on Gartner ThinkCast

47:38 – Rick DeLisi: Brands Need More Than Values

  • 48:02 – What distinguishes the “corporate brand”?
  • 49:13 – Rising above the brand crowd
  • 52:07 – Are companies aware they need a new approach?
  • 54:28 – How do we differentiate our brand?
  • 57:01 – Nine categories of personalization
  • 1:00:20 – Where do you focus your efforts?

1:02:18 – Closing thoughts

We’re all about winning teams and attractive brands this time on Gartner ThinkCast.

Apr 02, 2019
181: Make Business Personal

Here's THE winning formula for your career: "Act 1, introduce your hero and put him in a tree. Act 2, set fire to the tree. Act 3, get him out of the tree.” Yeah, there’s a story behind that quote, which is only fitting, because we’re going to talk about how storytelling can open new doors for you and your organization (1:42). We also see how work-life balance could shift in the future with Tamara McCleary (20:57), and assert ourselves with Leadership Power Language (43:57).


Webinar: Storytelling for Success 

Webinar: The Future of Work (with Tamara McCleary) 

Webinar: The Gartner 2019 CIO Resolutions 

Report: Gartner's Essential Guide to Marketing Personalization 


0:00 -- Introduction

1:42 -- Ed Gabrys: You Must Tell Stories

2:09 -- Aren't stories too soft?

4:51 -- Is it a matter of semantics?

7:23 -- Can you tell too many stories?

8:14 -- When a story doesn't work

10:11 -- Stories for employees

14:01 -- Can we all be storytellers?

17:18 -- A powerful story in six words

19:21 -- Upcoming Gartner Webinars

20:57 -- Tamara McCleary: Are you ready for the future of work?

21:58 -- The future of work-life balance

27:58 -- AI for the other guy

30:14 -- Gartner Conferences calendar

31:32 -- Tamara McCleary: Why will AI create more free time?

40:57 -- Gartner ThinkCast Deeper Thinking

42:15 -- Ahead on Gartner ThinkCast

43:57 -- Tina Nunno: Leadership Power Language

44:16 -- Impact of digital culture on IT leaders

46:27 -- Enterprise biases you must curtail

49:51 -- Effective leadership power language

52:38 -- Closing Thoughts


Mar 19, 2019
180: Build Powerful Partnerships

Take it from a combat pilot … battlefield lessons also apply to your workplace.

 “We knew that we would absolutely be there, period, because lives were on the line. And I believe that if we execute it that way in business, our relationship with our teams, our leadership, our timelines, our processes, our digital transformation would look quite different.” (Vernice “FlyGirl Armour, Combat Pioneer)

We’ve enlisted groundbreaking U.S. Marine Corps pilot Vernice “FlyGirl” Armour on a mission to empower you, your team and your company to be stronger and more effective. We also follow your money down potentially dangerous wrong paths.


Dennis Gannon: Build Business-Finance Partnerships

01:52 – Financial pain points

03:50 – The staggering costs of poor decisions

05:34 – Flaws in the Business-Finance partnership model

08:24 – Hamstrung by the model

11:18 – Top changes to make

14:36 – Must-see Gartner Webinars

Dennis Gannon: Build Business-Finance Partnerships (continued)

15:48 – What Finance decision-makers must do

19:42 – Educating the Business

25:03 – Upcoming Gartner Conferences

Vernice “FlyGirl” Armour: Who Needs a Runway?

26:15 – What keeps us from taking off?

29:20 – Make a commitment to the commitment

31:21 – Helping yourself take off

35:51 – The need for urgency

38:11 – Be an Ambassador of Diversity

40:31 – How to manage diversity

42:30 – Building a diverse culture

44:22 – What can each of us do now?

47:00 – Ahead on Gartner ThinkCast

Bruce Robertson/Graham Waller: Hacking Your Culture

48:01 – What’s a culture hack?

51:18 – Make it personal

53:19 – If you have a minute …

55:18 – Try Carpool Karaoke

00:57:39 – Closing Thoughts

Click here for the complete show notes and links mentioned

Mar 05, 2019
179: Lead Culture Change Across the Enterprise

Enterprises need more than technology to enable digital transformation. They must change their culture, and CIOs and IT leaders must be at the forefront of those efforts. Also on this episode of Gartner ThinkCast, find out why Sales must stop selling and start enabling buyers, and hear more from smart decision-making expert Annie Duke.

Feb 19, 2019
178: The Faster Way to Digital Transformation

Digital transformation cannot come fast enough for business leaders. So how do you speed up the process and ensure success? In this Gartner ThinkCast conversation, Gartner expert Brook Selassie says the key is digital business model transformation. Then, we have an extended interview with smart decision-making expert (and renowned poker champion) Annie Duke on how to ensure you use the right data among all that data you're collecting. Finally, Gartner expert Alan Duncan looks at the digital challenges most impacting midsize enterprises and what MSE leaders can do to get big results.


Executive Guidance Q1

Feb 05, 2019
Gartner ThinkCast 177: Your People Will Drive Innovation

Digital transformation demands more than finding the right digital skills  -- you need digital talent that drives innovation. Join us as we look at how to attract and keep the best digital talent, how HR can drive innovation, and what's most impacting Customer Service and Support leaders.

Jan 22, 2019
Gartner ThinkCast 177: Your People Will Drive Innovation

Digital transformation demands more than finding the right digital skills  -- you need digital talent that drives innovation. Join us as we look at how to attract and keep the best digital talent, how HR can drive innovation, and what's most impacting Customer Service and Support leaders.

Jan 22, 2019
Gartner ThinkCast 176: Predictions -- What Lies Ahead for You in 2019 and Beyond

As 2019 unfolds, a prevailing question lingers: Will this be a good year or bad year? We talk with leading experts on what to expect to impact your strategy, influence your IT spend, and transform your Marketing in 2019 and beyond.

Jan 07, 2019
Gartner ThinkCast 175: The True Business Value of IT

It's the digital era, yet business leaders don't often realize the true business value of IT. That changes now as we ensure IT gets the attention it merits.

Dec 25, 2018
Gartner ThinkCast 174: Break Through to a Digital Culture

Changing corporate culture can seem too big to tackle, but to enable digital transformation, it's too big to fail. How do you create a culture of innovation? The secret is to fail.

Dec 11, 2018
Gartner ThinkCast 173: Fortify Your 2019 Agenda_120418

As the year draws to a close, we turn our attention to 2019 and the technologies, trends and priorities you need to track to frame a successful 2019 agenda.

Dec 04, 2018
Gartner ThinkCast 172: Transform into a Customer-Centric Organization

Customers are the lifeblood of our organizations, but chances are, your organization is not customer-centric. Find out how to truly put your customers first -- both today and in the future. 

Nov 27, 2018
Gartner ThinkCast 171: Let Data Drive Your Organization

Data drives every organization, but that does not mean your organization is data driven. Find out how to organize, process and even speak data to gain the maximum benefits of your information.

Nov 20, 2018
Gartner ThinkCast 170: Be a Digital Leader and Add Business Value

Digital transforms every organization, but to reap the full benefits, they need their IT leaders to transform into digital leaders. Find out how to step up and drive business value in your organization.

Nov 13, 2018
Gartner ThinkCast 169: Be a Digital Disruptor, Not Disrupted

Every organization is disrupted by digital, but very few become true digital disruptors. Find out how to turn digital into your advantage, no matter your size or location.

Nov 06, 2018
Gartner ThinkCast 168: Introducing the New Gartner ThinkCast

You spoke, we listened, so get ready for the new Gartner ThinkCast -- an expanded format designed to give you more insights and advice on the topics that most impact your agenda -- all crafted to better fit your busy schedule and your commute or business travel.

Nov 01, 2018
Gartner ThinkCast 167: Changing Cyber Culture to Solve the Digital Problem

Everyone says they want to go digital, so why does it still seem as if Business and IT do not understand each other's goals and needs? Former U.S. Secretary of the Air Force Deborah Lee James shares her insights on how to build a more collaborative cyber culture.

Oct 23, 2018
Gartner ThinkCast 166: The Intersection of AI & CX

The intersection of artificial intelligence and customer experience is very busy these days. We help you navigate using AI to enhance your CX initiatives by addressing questions put forward by you and your peers.

Oct 02, 2018
Gartner ThinkCast 165: Can SFA Still Give You an Advantage?

As more organizations deploy sales force automation, can it still provide a competitive advantage? Gartner Research Director Tad Travis looks at the steps to take and the mistakes to avoid to get an edge with your SFA initiative. 

Sep 18, 2018
Gartner ThinkCast 164: Sales + Marketing = More

it seems obvious: Better integration of your Sales and Marketing will yield better results. But it's not easy. Find out why the Gartner Sales & Marketing Conference can help you solve the winning equation.

Sep 18, 2018
Gartner ThinkCast 163: Bigger Insights for Midsize Enterprises

Midsize enterprises face similar challenges as larger firms, but they need different solutions. The Gartner Symposium/ITxpo 2018 MSE Program offers tailored answers.

Aug 31, 2018
Gartner ThinkCast 162: Better Data Will Expand Your Customer Base

We're still not using our data as a true market differentiator. Find out how to transform your sales and marketing initiatives into a larger customer base.

Aug 31, 2018
Gartner ThinkCast 161: How IoT Service Providers Can Hone Their Edge

What do IoT service providers need to do to truly stand out in the market? What do end users expect -- and what should they expect -- from IoT services?

Aug 31, 2018
Gartner ThinkCast 160: Gartner Keynote Preview

The Gartner Keynote does more than set the tone for Gartner Symposium/ITxpo. Find out how the 2018 address could change what's on your organization's radar screen.

Aug 22, 2018
Gartner ThinkCast 159: Symposium/ITxpo 2018 Preview

Where can you go to find out what will change your business in the future, what you need to be doing now to succeed, and what an NFL legend thinks of it all? We find out what's on the agenda at Gartner Symposium/ITxpo 2018.

Aug 22, 2018
Gartner ThinkCast 158: Don't Believe the Hype ... or Believe It

Hype is a constant in anything IT-related, but it does not have to be a barrier. Find out how the Gartner Emerging Technologies Hype Cycle can help you target the right solutions to meet your current and future needs.

Aug 22, 2018
Gartner ThinkCast 157: Future-proof Your Company and Career

The heart of digital transformation is people, not technology. So how do you become the leader who can future-proof your team, your company and your career? 

Aug 01, 2018
Gartner ThinkCast 156: Are You Where You Should Be Now with AI?

We know we need to be looking at AI now, but is your AI initiative really where it should be at this time? We help you determine the answer, plus preview why you'll find more of the AI answers you need at Gartner Symposium/ITxpo 2018.

Jul 30, 2018
Gartner ThinkCast 155: We All Need a Digital Social Contract

As digital transformation reshapes how we live and work, companies and governments must take more responsibility and enter into a digital social contract.

Jul 02, 2018
Gartner ThinkCast 154: Be a True Digital Leader

Digital transformation comes down to one word: Leadership. Are you the right kind of leader to lead your enterprise to digital success?

Jun 13, 2018
Gartner ThinkCast 153: A Conversation with Box CEO Aaron Levie (3/3)

Digital transformation demands a renewed focus on data security and privacy. Box CEO Aaron Levie shares his security insights and your next steps to go digital.

Jun 11, 2018
Gartner ThinkCast 152: A Conversation with Box CEO Aaron Levie (2/3)

Technology really does matter in digital transformation. Box CEO Aaron Levie talks about why a new cultural approach needs the right technology.

Jun 11, 2018
Gartner ThinkCast 151: A Conversation with Box CEO Aaron Levie (1/3)

Digital transformation goes well beyond just implementing digital technology. Box CEO Aaron Levie discusses why digital demands a new corporate culture shift and mindset.

Jun 11, 2018
Gartner ThinkCast 150: Government Elects to Use Blockchain

Despite the hype, most organizations right now do not use blockchain. So it may be surprising that government is taking a lead role in adopting blockchain.

May 25, 2018
Gartner ThinkCast 149: Artificial Intelligence -- Start Them Young

Forget the apocalyptic hype; artificial intelligence offers a burgeoning array of new job opportunities. But it's imperative on all of us to start preparing students now for the future of work.

May 22, 2018
Gartner ThinkCast 148: Find Your Unicorn -- Gartner Cool Vendors 2018

Beyond the next great technology out there, you need to know where to find the next great technology solution. The answer might be waiting among the Gartner Cool Vendors 2018.

May 22, 2018
Gartner ThinkCast 147: Career Advice -- Read More Science Fiction

Forget the tech manuals and the latest leadership books. To boost your AI acumen and your IT career, it's time that you start reading more science fiction.

May 17, 2018
Gartner ThinkCast 146: Your Impact on the Gartner IoT Reference Model

You need a clear, impactful IoT blueprint. And as your IoT needs evolve, Gartner factors them into improving the Gartner IoT Reference Model to help you achieve your initiatives. 

May 17, 2018
Gartner ThinkCast 145: Can't Humans and Robots Just Get Along?

As artificial intelligence permeates more and more of what we do, you must plan for humans and robots to work side by side. And you must start by treating them more like equals.

May 17, 2018
Gartner ThinkCast 144: Gartner Answers Your AI & Machine Learning Questions

You and your peers asked your most pressing AI and Machine Learning questions, and Gartner analyst Alexander Linden joins us with the answers.

May 16, 2018
Gartner ThinkCast 143: Prove Your Customer Experience ROI

Your business leaders hold customer experience in greater importance, and one question looms large over your CX initiatives: What is our return on investment? Gartner analyst Ed Thompson helps you deliver the right answers.

May 09, 2018
Gartner ThinkCast 142: Why You Need a More Diverse Supply Chain Staff

Diversity can improve your team's decision-making abilities by 87 percent. One group's efforts to expand opportunities for women in supply chain hold lessons for all of us.

May 01, 2018
Gartner ThinkCast 141: Supplying Sustainable Business Success

Sustainable Business will do more than save the planet -- it will save your business. And your supply chain is the key to creating a successful sustainable business.

Apr 24, 2018
Gartner ThinkCast 140: Midsize Enterprise Creates a Big Disruption

Digital disruption impacts businesses of all sizes. Find out how one midsize enterprise turned disruption into a competitive advantage -- and why that offers lessons for every organization.

Apr 17, 2018
Gartner ThinkCast 139: Digital Fusion Teams; Products Over Projects

Empower your IT talent by setting up digital fusion teams. We'll also explore why it’s time for you and your team to start placing products over projects. 

Apr 17, 2018
Gartner ThinkCast 138: The Future Workplace -- Humans Need Not Apply?

Will there be room for humans in the workplace of the future? Gartner analyst Helen Poitevin looks at how you and your organization can survive -- and thrive -- in our changing work environment.

Apr 13, 2018
Gartner ThinkCast 137: Assess Your Emerging Technology Risk

We take major steps to protect our information security, but are we doing enough to protect against the bigger threat of emerging technology risk. CEB now Gartner's Josh Downie says, probably not. 

Apr 12, 2018
Gartner ThinkCast 136: 7 Deadly Sins of I&O Cost Optimization

Chances are very good that you are hindering your I&O initiatives by committing one of seven deadly cost optimization sins. What sins are you guilty of, and how can you repent?

Apr 12, 2018
Gartner ThinkCast 135: The Internet of Things Gets Practical

The Internet of Things is no longer on its way. It's here. Find out why it's time to take a practical approach to the IoT and how it can fit in your organization.

Apr 11, 2018
Gartner ThinkCast 134: Blockchain -- What to Expect in 2018

Sift through all the hype around blockchain, and you'll start to find some practical use cases across all industries and regions. But is blockchain ready for your organization to use to its advantage?

Apr 10, 2018
Gartner ThinkCast 133: Tech Providers' Digital Disruption Strategy

Digital disruption also gives tech and service providers a new opportunity for greater success and a competitive advantage. We look at what providers must do to survive and thrive in the digital era.

Apr 10, 2018
Gartner ThinkCast 132: Devise Your Digital Disruption Strategy

Digital disruption creates new opportunities to gain a competitive advantage. So what kind of digital disruption strategy do you need to get you there?

Apr 10, 2018
Gartner ThinkCast 131: Take Advantage of Digital Disruption

Digital disruption is so omnipresent that we're all beginning to suffer from digital fatigue. Here is how to wake up your organization and gain the advantage from digital disruption. 

Mar 30, 2018
Gartner ThinkCast 130: The Public and Private Sector Digital Game Plan

What must business and government leaders do to maximize the benefits of digital transformation for all of us? We catch up with Gartner analyst Jorge Lopez on Capitol Hill in Washington, D.C.

Mar 28, 2018
Gartner ThinkCast 129: Reading the Global IT Spend Tea Leaves

We want to know what 2018 holds for IT spend patterns in our region and across the globe. Gartner Chief Forecaster John Lovelock parses the final 2017 numbers for what they forecast for this year and beyond.

Mar 05, 2018
Gartner ThinkCast 128: CIO Resolutions -- Go Back to Middle School

IT leaders must take a proactive role in shaping the next generation of IT and business professionals. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio say it's time to get involved in your local education system.

Mar 05, 2018
Gartner ThinkCast 127: CIO Resolutions -- Get Execs Some Tech

When your business executives ask what new technology can do for the business, don't answer them -- show them. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss what new technologies to track and how to introduce them.

Mar 05, 2018
Gartner ThinkCast 126: CIO Resolutions -- Be a Better Leader

Everyone talks about the CIO taking more vocal role in digital transformation initiatives. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss how to do it without hindering your career.

Mar 05, 2018
Gartner ThinkCast 125: CIO Resolutions -- Mind, Body & Tech

Digital transformation calls on CIOs to take an assertive, vocal role. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss what you must resolve to do to build a better organization, team and career.

Mar 05, 2018
Gartner ThinkCast 124: Answers to Your AI Questions

One thing you are definitely have is questions on how to use and benefit from artificial intelligence. Gartner AI expert Whit Andrews tackles the top AI concerns of you and your peers.

Feb 26, 2018
Gartner ThinkCast 123: Speaking Data as a Second Language

There’s an emerging language we all need to learn to speak properly – information. We explore the benefits of speaking data.

Feb 22, 2018
Gartner ThinkCast 122: Use Your Data to Tell Your Story

It’s time to unlock your organization’s most powerful storyteller: Your data. Turn your data and analytics into a narrative of business success.

Feb 22, 2018
Gartner ThinkCast 121: Tech Provider Success Requires Strong Positioning

Vendor positioning is not the same as the messaging, yet they share a couple of core traits: They must be strong and clear. Find out how to strengthen your position.

Feb 22, 2018
Gartner ThinkCast 120: Artificial Intelligence, The Provider View

Let’s spin the artificial intelligence lens around to see how AI impacts tech providers. Find out what they should be doing and what all enterprises must be asking.

Feb 22, 2018
Gartner ThinkCast 119: EU Privacy Rules Have Global Implications

Get to know these four letters: GDPR. The European Union is rolling out new data privacy rules that will impact every organization around the globe.

Feb 22, 2018
Gartner ThinkCast 118: 7 Questions to Ask AI Providers

If you’re looking for an artificial intelligence solution, how do you find the right provider? Gartner’s Whit Andrews offers up seven questions you should be asking to find out if an AI solution is truly effective and the right one for your organization.

Feb 16, 2018
Gartner ThinkCast 117: Must-Have Skills for Today’s CIOs

Digital transformation requires CIOs to build an ever-expanding set of skills, but not just technical skills. In this Gartner ThinkCast conversation, Gartner’s Suzanne Adnams and Bruce Robertson discuss the people skills today’s CIO needs for success.

Feb 16, 2018
Gartner ThinkCast 116: You Need to Become Radically Inspired

What if you have radically inspired leadership — and a radically inspired life — just waiting for you to unleash it? In this Gartner ThinkCast conversation, John O’Leary shares his powerful personal tale of survival, but the real story he wants to convey is your story: that you can do great things and you don’t need an accident or Mt. Everest to become a better you.

Feb 16, 2018
Gartner ThinkCast 115: CIOs Must Transform into Digital Leaders

What if the key to being a great CIO in the digital age was being a great storyteller? In this Gartner ThinkCast conversation, Gartner’s Suzanne Adnams and Bruce Robertson explain why leadership is the keyword for CIOs in the Digital Age, as they must move beyond directing just IT and be more vocal, impactful leaders across the enterprise.

Feb 16, 2018
Gartner ThinkCast 114: Digital Culture Change: What CIOs Must Do

How can CIOs enact a true digital culture change? In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss how CIOs must drive their organizations to new success with an impactful digital culture change.

Feb 16, 2018
Gartner ThinkCast 113: Digital Culture Change: What Not to Do

CIOs have a great opportunity to use culture change to improve their organization, but can sometimes get in their own way. In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss why CIOs should stop fearing the culture change that comes with digital transformation.

Feb 16, 2018
Gartner ThinkCast 112: CIOs Must Lead Digital Culture Change

Digital transformation demands we change how we do business, but sometimes that change can be risky to employee satisfaction and culture. In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss why the CIO must lead the digital culture change, what they must be careful not to do, and what the proper steps are to successfully create a winning digital culture.

Feb 16, 2018
Gartner ThinkCast 111: 3 Keys to IoT Strategy Implementation

Can IoT implementation really be as easy as 1-2-3? In this Gartner ThinkCast conversation, Gartner Research Vice President Erik Heidt joins us to discuss the three major steps you need to take to start acting on your Internet of Things strategy.

Feb 16, 2018