Churn It Up: Customer Success Podcast

By Aly Mahan

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Category: Technology

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Subscribers: 5
Reviews: 0
Episodes: 5

Description

Receptive has now been acquired by Pendo. Churn It Up is *the* Customer Success podcast providing tips and tricks from the best and brightest in the world of CS. Hosted by Aly Mahan, it's perfect for anyone working on the frontlines of CS or Support, and for Account Managers at SaaS organizations. We share war wounds, bask in heroic tales, and generally just chat about all things Customer Success. This podcast turns attention to CSMs about the day to day projects they manage, and ideas they have on how to make CS easier for everyone. The aim is to inspire and educate, giving you actionable advice and the help you need to succeed. All CS, no BS.

Episode Date
#10: Why your customer health scores are not working with Irit Eizips, CSM Practice
Jan 12, 2018
#9: How Customer Feedback Impacts Your Entire SaaS Org with Lisa Starita, Beekeeper
Oct 25, 2017
#8: Customer Training Best Practices & Quick Wins with Linda Schwaber-Cohen, Skilljar
Oct 06, 2017
#7: How To Set Up Customer Health Scores from Scratch with Rachel Jennings, Assignar
Aug 25, 2017
#6: Using Video in Customer Success with Amaan Nathoo, Bonjoro
Aug 11, 2017