Special guest Elizabeth Larios, MPA is the gBETA Program Manager for Gener8tor OKC. She is a community engagement-focused economic development professional with a brand range of experience in business, non-profit, higher education and politics. She connects startups with funding opportunities, serves on several boards and has dedicated her life to public service and community development. Larios has a Bachelor of International Business Administration and a Master's in Public Administration from the University of Central Oklahoma. The Strategic Growth Podcast offers expert business insights, interviews with thought leaders and business plan triage for business owners, start-ups or anyone with a specific business problem. Listen/Stream/Watch/Subscribe at https://bit.ly/SGPodListen

Special guest Hoang Lam is a man of many pursuits. He is CEO of CMM Financial, Founder of Storm Check and co-host of the Defining Moments podcast. We discuss the entrepreneurial spirit, changing careers, the unique perspective of a first-generation American and how to host a podcast while barely speaking. Lam shares his insights into financial health, community building and why it was so important to start a business that employs veterans.

 

CMM Financial https://www.cmmfinancialservices.com

Storm Check https://www.stormcheck.team

Defining Moments Podcast https://www.definingmomentspod.com

 

The Strategic Growth Podcast offers expert business insights, interviews with thought leaders and business plan triage for business owners, start-ups or anyone with a specific business problem. Listen/Stream/Watch/Subscribe at https://bit.ly/SGPodListen

Tech entrepreneur Zacharias Voulgaris is in the process of starting a company in ed-tech world and looking for our advice on finding a cofounder who can also undertake some of the responsibility. The Golding Group CEO Kyle Golding offers his best advice with a business plan triage to help Voulgaris get his start-up off the ground. Listen/Stream/Watch/Subscribe at https://bit.ly/SGPodListen

JackBe is an Oklahoma-based start-up disrupting the grocery shopping experience. Your order is placed via their app (nothing new there) and then delivered to your car when you arrive. You never go inside the store. It's as convenient as a fast food drive-thru. Instead of burgers or tacos, you get everything on your grocery shopping list. Kyle and Alex discuss essential elements of a great business opportunity: solving a problem, presenting a clearly different option and letting consumer feedback guide decision-making. More info at https://jackbenimble.com/.Listen/Stream/Watch/Subscribe at https://bit.ly/SGPodListen

We're learning valuable lessons about leadership through planning, goal setting and managing the process from yearly to weekly schedules with our special guest Kitt Letcher, CEO and President of the Better Business Bureau of Central Oklahoma. Letcher uses tools like EOS, Full Focus Planner and the 12 Week Year to create systems of success for her team at the BBB. She also makes big plans for her family in the exact same way. Listen/Stream/Watch/Subscribe at https://bit.ly/SGPodListen

We're sharing more of our favorite snippets of advice from 2022 as we launch 2023. All episodes are available to Listen/Stream/Subscribe at https://bit.ly/SGPodListen

• 00:22 Jan. 19th Ep136 Lifetime Value
• 01:31 March 16th Ep140 Misinformation, Malinformation and Disinformation
• 02:26 June 15th Ep147 5 Additional Strategies For Crisis Communication
• 04:52 July 20th Ep150 Listening Is The Most Important Skill
• 07:20 Aug. 17th Ep152 Maximize Decency and Civility To Build Trust
• 10:24 Nov. 2nd Ep158 Embracing Change + New Office & Podcast Studio Update

We're sharing some of our favorite snippets of advice from the past 12 months as we all wrap up 2022 and look forward to 2023. Listen/Stream/Watch/Subscribe at https://bit.ly/SGPodListen

• 00:20 Ep135 2022 Business Trend Predictions
• 02:23 Ep137 Top Trend for 2022 Data Activation
• 04:03 Ep139 Common Start-Up And Small Business Mistakes
• 06:41 Ep142 New Name For The Former #NeoMarketing Podcast
• 08:12 Ep144 The Single Most Important Key To Success
• 10:27 Ep146 Professional Podcast Types For Business
• 12:14 Ep149 How To Be A Good B2B Client and Service Provider
• 13:18 Ep151 Everyone Wants To Be A Gangster, until...
• 14:52 Ep154 Business Process Management (BPM)
• 17:16 Ep155 Social Analytics Tools For Crisis Communications
• 21:08 Ep156 How To Avoid Quiet Quitting And Quiet Firing

On this episode, we discuss the fine art of corporate culture with Kitt Letcher, CEO and President of the Better Business Bureau of Central Oklahoma. Letcher is well-recognized for her smart and impactful approach to building and maintaining a highly productive staff. We dive deep into her thoughts on remote work, communication, leadership styles (good and bad) and the actual ROI of a positive work environment. Let’s talk about it. Listen/Stream/Watch/Subscribe at https://bit.ly/SGPodListen

Our special guest on this episode is Suzette Chang, Founder and Executive Director of Thick Descriptions https://thickdescriptions.org/. This non-profit organization disrupts traditional education to help humans thrive where they are, building better communities. How are they doing that? Through the application of anthropological processes. This can also apply to business in numerous ways such as innovation, protocol development, corporate culture, etc. Let's talk about it. Listen/Stream/Watch/Subscribe at https://bit.ly/SGPodListen

Embracing change is an opportunity. Opportunity leads to success. Challenge yourself and your business team. Get out of your comfort zone personally and professionally. Take smart risk - not wild, not too safe, but with a desired outcome. We have major news updates. A new office, new podcast studio and new Strategic Growth podcast format featuring an emphasis on interviews with business leaders and business plan triage (we answer your toughest questions). We're planning more strategy, process and execution insights and analysis. All based on your feedback. Let's talk about it. Listen/Stream/Watch/Subscribe at https://bit.ly/SGPodListen

On this episode, "The Professor" Pritch Pritchard, APR & Fellow PRSA sheds light upon the pros and cons of Corporate Social Responsibility (CSR) programs. This includes social issue marketing, philanthropic efforts, employee volunteer initiatives and diversity/inclusion programs to build brands and satisfy customers. But, consumers and other stakeholders want companies that see social good as a necessity, not just a marketing strategy. Where is the balance? When should company leadership speak up and when should they avoid interaction? Let's talk about it. Listen/Stream/Watch/Subscribe to the podcast at https://bit.ly/SGPodListen

Quiet Quitting is a relatively new phenomenon in which young professionals claim to be doing the bare minimum to reprioritize work-life balance. Employees doing the bare minimum of effort to earn a paycheck to renew an emphasis on life outside of work. But, this is not popular with employers, some of which are countering with Quiet Firing or giving employees less responsibility, limiting their role and potential for advancement. Both Quiet Quitting and Quiet Firing are detrimental to both employees and employers. We have advice for avoiding both on the podcast today. Listen/Stream/Watch Subscribe to the podcast https://bit.ly/SGPodListen

"The Professor" Pritch Pritchard, APR and Fellow PRSA, has some advice for CEOs, Vice Presidents, Directors and Managers who might not consider social media metrics and analytics to be a critical need. You don't need to be an expert yourself, but you do need to keep your marketing and PR team in control of social media. Not just outward messaging but also social listening, brand relations and in worse-case scenarios: crisis communication. Pritch discusses various potential crisis communication issues and the tools you might suggest your in-house or 3rd party communications team utilizes for keeping aware of your online reputation and possible brand-damaging social posts. Many of the tools referenced in this episode can be found in the article 17 Best Social Media Analytics Tools For 2022: Reporting Made Easy by Adam Connell on Blogging Wizard https://bloggingwizard.com/social-media-analytics-and-reporting-tools/ Listen/Stream/Watch Subscribe to the podcast https://bit.ly/SGPodListen

Business Process Management (BPM) is a strategic approach to creating effectiveness, efficiency and dependability in the execution of business activity. By focusing on ALL processes necessary for day-to-day operations, you (business leader) can better manage your business outcomes.

The Golding Group Definition of BPM: Business Process Management is a strategic approach to aligning company workflow, procedures, communication and human assets (talents) to create the most effective, efficient and manageable systems for sustainable business growth and longevity. We have a variety of podcast episodes addressing BPM theory and execution. https://bit.ly/BPMplaylist

Listen/Stream/Subscribe to the podcast https://bit.ly/SGPodListen

On this BONUS 5th Wednesday of the Month episode, Co-Host Kyle Golding asks Professor Pritch Pritchard, APR & Fellow PRSA two pop quiz style business ethics questions for his unscripted answers and advice. We examine hot takes on adding an "inflation surcharge" to bills as a type of tax and if journalists should take PR jobs.

The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe so you never miss an episode. Please tell a friend, leave a review and engage with us on social media. To contact us for advice, assistance or collaboration, please visit https://thegoldinggroup.com/contact-us/

We return to a common subject on this podcast but we all (personal, business and society) need to do better – treating each other with decency and civility. “The Professor” Pritch Pritchard, APR & Fellow PRSA breaks down our favorite expert advice for incorporating decency and civility in business relationships.

The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe so you ever miss an episode. Please tell a friend, leave a review and engage with us on social media. To contact us for advice, assistance or collaboration, please visit https://thegoldinggroup.com/contact-us/

There is a romanticism in entertainment about being a mob boss. But, being an actual gangster requires a lot of unsavory efforts that most people aren't capable of doing. It's similar to being an entrepreneur, business owner, boss or leader. It's much more complicated than it looks on TV or in the movies. We will break it down for you and apply lessons from the great gangster bosses (Tony Soprano, Vito Corleone, etc...) for legal, legit business in 2022. Listen, watch, stream or subscribe: https://bit.ly/SGPodListen The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe so you ever miss an episode. Please tell a friend, leave a review and engage with us on social media. To contact us for advice, assistance or collaboration please visit https://thegoldinggroup.com/contact-us/

On Episode 150, we discuss the most important skill in business leadership: Listening. Not just being a part of the conversation but actively listening. Quality listening skills benefit every aspect of your business and personal life. We provide you insights on how to actively listen to do more than just hear words but understand the information being communicated to you. The best leaders are the best listeners. Let's talk about it. Listen, watch, stream or subscribe: https://bit.ly/SGPodListen The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe so you ever miss an episode. Please tell a friend, leave a review and engage with us on social media. To contact us for advice, assistance or collaboration please visit https://thegoldinggroup.com/contact-us/

A business opportunity often missed is making the most of B2B collaborations by being a good client or service provider. This advice goes for both parties in a business relationship. We give you 5 areas of emphasis to strengthen and extend your potential business partnerships for Win/Win opportunities. 1) Focus 2) Honesty 3) Expectations 4) Communication 5) Partnership. Let's talk about it. Listen, watch, stream or subscribe: https://bit.ly/SGPodListen The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Please tell a friend, leave a review and engage with us on social media. Twitter https://twitter.com/GoldingGroup @GoldingGroup LinkedIn https://www.linkedin.com/company/the-golding-group Facebook https://www.facebook.com/StrategicBusinessGrowth Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Our special guest on this bonus 5th Wednesday of The Month episode is an award-winning entrepreneur, personal stylist and image consultant focused on personal branding and self-confidence. Gregory Jerome combines fashion, psychology and marketing into a formula for professionals to look, feel and perform their best. Jerome has lots of tips, advice and fashion puns to share on the podcast today. Listen, watch, stream or subscribe: https://bit.ly/SGPodListen The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Please tell a friend, leave a review and engage with us on social media. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Just like insurance (health, car, home, etc.) well-developed crisis communications protocols and training are essential for business BEFORE a problem arises. A public relations crisis can come from a major issue, a minor misunderstanding or an internet fake controversy. The only way to survive is to be prepared so your team can take decisive actions quickly, effectively and on message. Article Source: Jim Lukaszewski https://www.e911.com/ Let's talk about it today.

Listen, watch, stream or subscribe: https://bit.ly/SGPodListen

The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Please tell a friend, leave a review and engage with us on social media.

Twitter https://twitter.com/GoldingGroup @GoldingGroup .LinkedIn https://www.linkedin.com/company/the-golding-group .Facebook https://www.facebook.com/StrategicBusinessGrowth .Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Podcasts are very popular, for good reason. It's the perfect platform for unobtrusively conveying information via passive consumption. The most common types are entertainment (pop culture, sports, fiction) or information (news, politics, how-to) but the possible uses for businesses, non-profits, trade organizations and self brands is still wide open. Let's talk about the value creation and audience development power of podcasting.

Listen, watch, stream or subscribe: https://bit.ly/SGPodListen

The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Please tell a friend, leave a review and engage with us on social media.

The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Tell a friend, leave a review and engage with us on social media.

Twitter https://twitter.com/GoldingGroup @GoldingGroupLinkedIn https://www.linkedin.com/company/the-golding-groupFacebook https://www.facebook.com/StrategicBusinessGrowthInstagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

"The Professor" Pritch Pritchard was inspired again today to expand on the idea of doing the right thing is always the right thing to do but also good for business too. The big picture approach to brand, reputation and thought leadership is directly connected to efforts to utilize goodness, decency and civility. Let's talk about it. Listen, watch, stream or subscribe: https://bit.ly/SGPodListen The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Please tell a friend, leave a review and engage with us on social media. The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Tell a friend, leave a review and engage with us on social media. Twitter https://twitter.com/GoldingGroup @GoldingGroup LinkedIn https://www.linkedin.com/company/the-golding-group Facebook https://www.facebook.com/StrategicBusinessGrowth Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

The single most important key to success is... you have to listen to find out. We will reveal the word, concept, discipline, execution, etc. in the first 2 minutes and then discuss all of the aspects for utilization, implementation and maximization in your pursuit of success in your business, self-brand or career. Listen, watch, stream or subscribe: https://bit.ly/SGPodListen The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Please tell a friend, leave a review and engage with us on social media. The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Tell a friend, leave a review and engage with us on social media. Twitter https://twitter.com/GoldingGroup @GoldingGroup LinkedIn https://www.linkedin.com/company/the-golding-group Facebook https://www.facebook.com/StrategicBusinessGrowth Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

On Ep143, "The Professor" Pritch Pritchard, APR & Fellow PRSA breaks down, analyses and leads the discussion regarding an Aug 25th, 2020 Forbes magazine article 16 Business Strategies For Dealing With ‘Fake News’ (link below). We agree with some of the advice, offer our own opinions and correlate to the state of mass media + social media in 2022. Original Article: https://www.forbes.com/sites/forbescommunicationscouncil/2020/08/25/16-business-strategies-for-dealing-with-fake-news/?sh=21d1a4d453e8 Listen/Watch/Stream/Subscribe: https://bit.ly/SGPodListen The Golding Group Strategic Growth Podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Please tell a friend, leave a review and engage with us on social media. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

After 149 episodes (141 + 8 bonus eps) of the #NeoMarketing Podcast, it was time for a change. The new and improved Strategic Growth Podcast begins today by discussing the new name and exactly how and why strategic growth is good for your business today and in the future. Strategic: Informed, Intentional, Actionable, Measurable, Repeatable, Sustainable Growth: Expanding, Improving, Moving in the right direction. Not growing is stagnant or contracting. Growth happens after contraction to replace what was lost. Every aspect of growth is positive. Strategic Growth = Smart Success The Golding Group Strategic Growth podcast (formerly known as the #NeoMarketing podcast) offers real-world advice, expert analysis and smart success strategies for entrepreneurs, investors, decision-makers and business leaders. Make sure to subscribe, so you ever miss an episode. Tell a friend, leave a review and engage with us on social media. Future episodes will have the same content, with additional content, but under this new name that better reflects our professional practice in 2022 (and beyond). Listen/Stream/Subscribe to the podcast https://bit.ly/NMPodListen To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Twitter https://twitter.com/GoldingGroup LinkedIn https://www.linkedin.com/company/the-golding-group Facebook https://www.facebook.com/StrategicBusinessGrowth Instagram https://www.instagram.com/TheGoldingGroup/ 

We have 3 major announcements on this bonus 5th Wednesday of the Month bonus episode. 1. We are changing the name of this podcast. What will the new name be? You have to listen to find out. 2. Inspired by advice from Gary Vaynerchuk, we will be adding a lot more interviews with business leaders and decision-makers. 3. We will be starting a new series where we diagnose and then triage a business problem for a business owner or investor. Real advice for real problems of a real business. After 140 episodes of the #NeoMarketing Podcast, it's time for a change. This is the last episode using the original podcast title. Future episodes will have the same content, with the additions mentioned previously, but under a new name that better reflects our professional practice in 2022 (and beyond). On this podcast series, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications. Educational, informative and (hopefully) entertaining. https://bit.ly/NeoMarketingSubscribe  To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

"The Professor" Pritch Pritchard, APR & Fellow PRSA is taking a deep dive into the scourge of modern communications: Misinformation, Malinformation and Disinformation. We identify, define and discuss the different types of media manipulations prevalent in today's 24/7 global media mix. Misinformation is false, but not created or shared with the intention of causing harm. Disinformation is deliberately created to mislead, harm, or manipulate a person, social group, organization, or country. Malinformation is based on fact, but used out of context to mislead, harm, or manipulate. Pritch references the disinformation literacy resources of PRSA: http://voices4everyone.prsa.org/disinformation/disinformation-literacy/ To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

We’re discussing all the mistakes and missteps of many start-ups and small businesses that can add up to presenting a picture of failure, not success. These minor errors can collectively harm or kill a new or small brand. We cover basics like having a proper website with corresponding email addresses, official phone numbers, and cohesive social media accounts. Failure to explain product/service, differentiation, value proposition, the people involved or not telling your story (you assume no one cares, but they do). Too much focus on sales numbers or marketing before product/service development. Making way too many assumptions, not being patient enough and chasing fast cash are just a few of the topics we cover on this episode. On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://bit.ly/NeoMarketingSubscribe To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

The ability to delegate is an often misunderstood and overlooked leadership skill. Yet, delegation is the quickest way to promote, or stagnate, business growth. Without delegation within an organization, you have a much higher potential for inefficiency, employee burnout and missed opportunities. On this episode, we discuss the how and why of delegation for success. On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://bit.ly/NeoMarketingSubscribe Pritch was inspired to talk about delegation as a leadership skill after reading Leadership: The Importance of Knowing How to Delegate by Brett & Kate McKay https://www.artofmanliness.com/career-wealth/leadership/leadership-the-importance-of-knowing-how-to-delegate/ so check out that article as well. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Consumers are more sophisticated than ever in 2022. They know businesses are collecting data on them, some of which they voluntarily share via search engines, website clicks and opt-ins. It's not enough to stop at basic, generic demographic data for marketing. In 2022, all businesses (big and small) need to further inspect, analyze and activate the data they have on current and prospective customers to highly customize marketing, customer service and sales process. Spend more time exploring curated product/service offerings, inventory on demand and unique offers for the smallest audience subgroups. Focus on repeat business, referrals, brand loyalty and highly focused differentiation.

On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://bit.ly/NeoMarketingSubscribe

To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

An old idea that's very, very relevant in 2022: Lifetime Value of advertising, marketing, public relations and customer service. We discuss the impact of lifetime value in '22 based on an article written in the 1980's by Pritch's dad (an original "Mad Man" advertising pro): Pritchard Jr, H. O. "A Member’s Lifetime Value: Seeing Member Acquisition as an Investment in Your Organization’s Future." Association Management 36.6 (1991): 35-39. There is huge profitability in retaining clients instead of constant attraction, thus lifetime value of repeat business along with recommendations, endorsements and (potential) brand evangelist. We break down the why, how to execute, measurement, budgeting and management of creating lifetime value as an investment, not an expense. 00:00 From expense to investment 00:39 Intro 02:42 The longer they stay, the more value created 06:48 Evaluation of your product/service/program offering 08:30 The answer isn't always "just charge more" 11:00 Value added 14:50 All based on research of what's valuable to your audience 16:50 Profitable and sustainable On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://bit.ly/NeoMarketingSubscribe To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

New for '22 our predictions of essential and impactful business trends for 2022 - NOT new normal, just normal business in the new year. 1. Because of Covid: The Great Resignation and Consumer Experimentation 2. Continuing Trends: Niche Inside a Niche 3. The Opportunity: Data Activation (More In A Future Episode) 4. What To Watch For In 2022: Crypto, Blockchain, NFT, Hybrid Events, Democratization of Everything, New Money in New Places On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://bit.ly/NeoMarketingSubscribe To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Episode 134 was inspired by a recent conversation we had with a new business owner who was overwhelmed by too much information. He had taken a multi-week class on starting a business, read blogs, listened to podcasts and purchased a franchise that came with a huge marketing manual. The problem was where to start, how to focus on what's most important and how all the advice in the world could b put into the simplest version possible to get his business off the ground. That's what we did for him and we hope to do for you with this episode.

His 800 pages instruction manual had 798 too many pages. Everything necessary was on the first two pages: Brand, Products & Services, SWOT, Audience, Advertising (all of it), Public Relations, Sales. We break all of these segments down to simple, easiest-to-understand action plans.

• 05:00 It was all on the first two pages
• 10:38 Brand + Product/Service DIFFERENTIATION #1
• 13:37 POSITION vs. competition #2
• 20:41 Target AUDIENCE #3
• 24:54 SET and MEET EXPECTATIONS #4
• 29:50 FOCUS on most effective channel(s) first #5

 

On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

On Ep133 of The Golding Group #NeoMarketing Podcast, Pritch Pritchard, APR & Fellow PRSA will react to the PR disaster of the Michigan Attorney General Dana Nessel who made a minor crisis much worse by responding in all the wrong ways. Pritch will utilize Jim Lukaszewski's “Profiles in Failure" list of things NOT to do during crisis management. Nessel somehow managed to do everything on this list of actions to avoid. Not just a teachable moment, but a whole series of "what not to do" examples.

"Sometimes the only way to help organizations avoid embarrassment, humiliating visibility, enormous litigation, and just plain stupidity is to illustrate dramatically the pattern of behaviors and attitudes that lead to catastrophic reputational trouble." Jim Lukaszewski calls this pattern “Profiles in Failure.” https://www.e911.com/profiles-failure-behavior-patterns-precipitate-perpetuate-trouble/

NBC NEWS: Michigan's AG got drunk before a football game and wrote about it on Facebook. Attorney General Dana Nessel said she declined pleas from staff members to hire a crisis management firm to handle the fallout from the incident. https://www.nbcnews.com/news/us-news/michigans-ag-got-drunk-football-game-wrote-facebook-rcna5207

On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

On #NeoMarketing Podcast Ep132 we are discussing media relations rules of engagement (ROE). "The Professor" Pritch Pritchard, APR gives his guidelines to remember for successfully engaging members of the media as a public relations professional. Here's the baker's dozen list of tips:

1. Hot mics and cameras
2. When an interview starts and ends
3. Your words up in lights 
4. It's OK to say "I Don't Know" when you don't
5. On The Record
6. On Background 
7. Off The Record 
8. NEVER Spin
9. Perception is reality 
10. Always tell the truth
11. Speak in personal terms
12. Never argue 
13. Never Let an S.O.B. know...

On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA  discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

This month, The Golding Group will celebrate our 10th anniversary as a company. On this episode, we reflect on the lessons learned over a decade of ups, downs and less-than-perfect outcomes that have shaped the company. We also look forward to the next 10 years (and beyond).

On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA  discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast: iTunes https://bit.ly/TheGoldingGroup Videos on YouTube https://bit.ly/GoldingGroupYouTube Spotify https://bit.ly/NeoPodcast (Login First) iHeartRadio https://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast https://bit.ly/NeoMarketingGP Podchaser https://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer https://bit.ly/NeoPodDeezer  Podcast Addict https://bit.ly/NeoPodAddict

To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

How exactly does a business mission statement or expressed values translate into public reputation? "The Professor" Pritch Pritchard, APR & Fellow PRSA is here to explain. We discuss the value of a Code Of Conduct for business and how to manage the process.

01:16 Civility01:26 An Old Ohio Code of Conduct Has a Point - WSJ 9/22 02:22 Revisit Mission and Value Statements 02:58 Public (foul) language 04:30 Honesty (do we have to actually say this?!?) 05:26 Volume and tone 08:20 Do the right thing 09:02 The Golden Rule 09:30 Tossing candy wrappers on other people's lawn 10:27 Gary V. says "don't tear down other people's buildings" 11:53 Zero cost to a Code of Conduct 12:46 Start with the basics 13:31 Corporate culture

On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast:iTunes https://bit.ly/TheGoldingGroupVideos on YouTube https://bit.ly/GoldingGroupYouTubeSpotify https://bit.ly/NeoPodcast (Login First)iHeartRadio https://bit.ly/NeoMarketingPodSpreaker https://www.spreaker.com/user/thegoldinggroupGoogle Podcast https://bit.ly/NeoMarketingGPPodchaser https://bit.ly/NeoPodchaserPod Link https://pod.link/1275659816Deezer https://bit.ly/NeoPodDeezer Podcast Addict https://bit.ly/NeoPodAddict

To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/Let’s engage! Follow us:Twitter https://twitter.com/GoldingGroup @GoldingGroupFacebook https://www.facebook.com/StrategicBusinessGrowthLinkedIn https://www.linkedin.com/company/the-golding-groupInstagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

On this episode, we're discussing the measurable value of ethical business practices and the potentially catastrophic effects of ethical failings along with the reasons we are sponsors of the Better Business Bureau Serving Central Oklahoma award for Woman Of Integrity 2021.

BBB Revere & Revel™ Event 10/20/21 honoring and celebrating women of integrity and their supporting allies. Oklahoma women will join their advocates to learn together: to cultivate leadership skills, to stand on their core values and to engage in discussion on topics that matter. We invite all to honor and celebrate women who live out their personal missions boldly, who challenge and break the molds set before them. We are honored to sponsor the Woman Of Integrity Award at the Revere & Revel event. RSVP today and book your calendars for this all-inclusive conference.

On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast:iTunes https://bit.ly/TheGoldingGroupVideos on YouTube https://bit.ly/GoldingGroupYouTubeSpotify https://bit.ly/NeoPodcast (Login First)iHeartRadio https://bit.ly/NeoMarketingPodSpreaker https://www.spreaker.com/user/thegoldinggroupGoogle Podcast https://bit.ly/NeoMarketingGPPodchaser https://bit.ly/NeoPodchaserPod Link https://pod.link/1275659816Deezer https://bit.ly/NeoPodDeezer Podcast Addict https://bit.ly/NeoPodAddict

To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Let’s engage! Follow us:Twitter https://twitter.com/GoldingGroup @GoldingGroupFacebook https://www.facebook.com/StrategicBusinessGrowthLinkedIn Oct 06, 2021

"The Professor" Pritch Pritchard, APR & Fellow PRSA challenges co-host and Golding Group CEO Kyle Golding to a philosophical debate on the Friedman Doctrine: The Social Responsibility of Business is to Increase Its Profits. Friedman is known as one of the most influential economists of the 20th century. The Friedman doctrine has been very influential in the corporate world but has also attracted criticism. We go deep and wide in the back-and-forth discussion. Reference: https://en.wikipedia.org/wiki/Friedman_doctrine.

The pair also discuss the Top 4 Corporate Social Responsibility (CSR) Trends To Watch In 2021. Reference article: https://everfi.com/blog/community-engagement/corporate-social-responsibility-trends.On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. https://bit.ly/NeoMarketingSubscribe.

On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast:iTunes https://bit.ly/TheGoldingGroupVideos on YouTube https://bit.ly/GoldingGroupYouTubeSpotify https://bit.ly/NeoPodcast (Login First)iHeartRadio https://bit.ly/NeoMarketingPodSpreaker https://www.spreaker.com/user/thegoldinggroupGoogle Podcast https://bit.ly/NeoMarketingGPPodchaser https://bit.ly/NeoPodchaserPod Link https://pod.link/1275659816Deezer https://bit.ly/NeoPodDeezer Podcast Addict https://bit.ly/NeoPodAddict

To contact us for advice, assistance or collaboration https://thegoldinggroup.com/contact-us/

On the #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR & Fellow PRSA discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast: iTunes https://bit.ly/TheGoldingGroup Videos on YouTube https://bit.ly/GoldingGroupYouTube Spotify https://bit.ly/NeoPodcast (Login First) iHeartRadio https://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast https://bit.ly/NeoMarketingGP Podchaser https://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer https://bit.ly/NeoPodDeezer  Podcast Addict https://bit.ly/NeoPodAddict

To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

Corporate Social Responsibility (CSR) is often a major component of brand marketing and public relations. But is it always the right thing to do? What are the guidelines and considerations for communications professionals when crafting CSR statements from a brand, not a person? "The Professor" Pritch Pritchard, APR and Fellow PRSA will explain the when and how of proper CSR statements and pitfalls to avoid.

Subscribe to the podcast:iTunes https://bit.ly/TheGoldingGroupSpotify https://bit.ly/NeoPodcast (Login First)iHeartRadio https://bit.ly/NeoMarketingPodSpreaker https://www.spreaker.com/user/thegoldinggroupGoogle Podcast https://bit.ly/NeoMarketingGPPodchaser https://bit.ly/NeoPodchaserPod Link https://pod.link/1275659816Deezer https://bit.ly/NeoPodDeezerPodcast Addict https://bit.ly/NeoPodAddictYouTube https://bit.ly/GoldingGroupYouTube

On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Let’s engage! Follow us:Twitter https://twitter.com/GoldingGroup @GoldingGroupFacebook https://www.facebook.com/StrategicBusinessGrowthLinkedIn https://www.linkedin.com/company/the-golding-groupInstagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

With a lot of businesses transitioning from work from home (WFH) back to the office the concept and execution of Corporate Culture is once again becoming more important. But corporate culture doesn’t happen overnight. We have two real-world examples of (1) how to build and (2) how to erode corporate culture through attention to (or lack of) details to discuss, analyze and craft teachable moments.

Subscribe to the podcast:iTunes https://bit.ly/TheGoldingGroupSpotify https://bit.ly/NeoPodcast (Login First)iHeartRadio https://bit.ly/NeoMarketingPodSpreaker https://www.spreaker.com/user/thegoldinggroupGoogle Podcast https://bit.ly/NeoMarketingGPPodchaser https://bit.ly/NeoPodchaserPod Link https://pod.link/1275659816Deezer https://bit.ly/NeoPodDeezerPodcast Addict https://bit.ly/NeoPodAddictYouTube https://bit.ly/GoldingGroupYouTube

On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

#NeoMarketing COVID-19 Business Support EpisodesVideo Playlist: https://bit.ly/COVIDBusinessAdviceAudio Playlist: https://thegoldinggroup.com/series/covid/

To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Let’s engage! Follow us:Twitter https://twitter.com/GoldingGroup @GoldingGroupFacebook https://www.facebook.com/StrategicBusinessGrowthLinkedIn https://www.linkedin.com/company/the-golding-groupInstagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

On Ep124, "The Professor" Pritch Pritchard APR & Fellow PRSA dives into a concept he's seeing more for top-level public relations professionals like Helio Fred Garcia and Jim Lukaszewski considering civility and decency at a higher rate and value than previously. In fact, Lukaszewski has a definition and call to action that we will discuss in detail today: "All questionable, inappropriate, unethical, unconscionable, immoral, predatory, improper, victim-producing and criminal behaviors are intentional. All ethical, moral, compassionate, decent, civil, and lawful behaviors are also intentional. The choice is always clear and always yours." – https://emailmarketing.secureserver.net/s/17af721   Subscribe to the podcast: iTunes https://bit.ly/TheGoldingGroup Spotify https://bit.ly/NeoPodcast (Login First) iHeartRadio https://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast https://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer https://bit.ly/NeoPodDeezer Podcast Addict https://bit.ly/NeoPodAddict YouTube https://bit.ly/GoldingGroupYouTube   On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.   To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

A #NeoMarketing Podcast deep dive into this statement from The Golding Group CEO Kyle Golding "An idea is not a product, which is not a company, which is not a brand." What can we learn from this statement and how will this idea help your business or career? Listen to find out.  02:26 Don't wait for a revolutionary idea, get started 04:04 Your idea will change 07:39 Don't start with the product, but with the audience 09:30 Do what the audience wants, not what you want 11:00 A business has structure and profit 12:26 Don't try to be "the Uber of....." 13:20 Differentiation is the key 16:25 Always grow, or you are dying 19:12 Know your WHY Subscribe to the podcast: iTunes http://bit.ly/TheGoldingGroup Spotify http://bit.ly/NeoPodcast (Login First) iHeartRadio http://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast http://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer http://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict YouTube http://bit.ly/GoldingGroupYouTube On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-grou

Recorded via Zoom Thu, Jun 3rd 2021 for the launch of the Better Business Bureau of Central Oklahoma Value of BBB Accreditation presentation series. I talk through how to adapt, adopt and pivot your business model while using the challenges of the COVID-19 pandemic as an opportunity to provide value to consumers and how BBB events and information is different than the other professional and community groups. Subscribe to the podcast: iTunes http://bit.ly/TheGoldingGroup Spotify http://bit.ly/NeoPodcast (Login First) iHeartRadio http://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast http://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer http://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict YouTube http://bit.ly/GoldingGroupYouTube On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. #NeoMarketing COVID-19 Business Support Episodes Video Playlist: https://bit.ly/COVIDBusinessAdvice Audio Playlist: https://thegoldinggroup.com/series/covid/ To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

BONUS 5th Wednesday Ep: We are taking our Oklahoma Business Incubator questions straight to an expert - Vicki Langford, Founding Partner of Project 3810, an accredited incubator program. We discuss common questions about the requirements, benefits and expectations of an accredited incubator program like the one Langford manages at Project 3810 since 2018. Project 3810 is a commercial office and warehouse space for lease, coworking and commercial kitchen. In 2020, Project 3810 added the Broke Brewing taproom and brewery. Langford is involved in several existing businesses, startups and business coaching (SCORE). Her "day job" is VP of Resonance Inc. parent company of several brands (DD Audio, Soundqubed) manufacturing hand-built, high-performance audio equipment like car audio woofers, amplifiers and components, consumer and professional powered monitors, powered subwoofers and satellite speakers. https://project3810.com/ Subscribe to the podcast: iTunes http://bit.ly/TheGoldingGroup Spotify http://bit.ly/NeoPodcast (Login First) iHeartRadio http://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast http://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer http://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict YouTube http://bit.ly/GoldingGroupYouTube On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. #NeoMarketing COVID-19 Business Support Episodes Video Playlist: https://bit.ly/COVIDBusinessAdvice Audio Playlist: https://thegoldinggroup.com/series/covid/ To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

We're discussing how anyone - especially young professionals - can utilize The Three Minute Drill developed by Jim Lukaszewski, America’s Crisis Guru® when briefing the boss for crisis management or regular communications. "The Professor" Pritch Pritchard, APR and Fellow PRSA breaks down each step, how to use it and (most importantly) how to get the best results when communicating with your boss, the CEO or anyone in charge. The full 6 step, 450-word format Three Minute Drill: https://www.e911.com/three-minute-drill/ Subscribe to the podcast: iTunes http://bit.ly/TheGoldingGroup Spotify http://bit.ly/NeoPodcast (Login First) iHeartRadio http://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast http://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer http://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict YouTube http://bit.ly/GoldingGroupYouTube On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

Now that COVID-19 restrictions on most businesses have ended, many owners and decision-makers want to "go back" to pre-covid operations. That would be a mistake. Instead, you should look at the tools, training and technology utilized by you and your audience over the last year as assets for creating an even better working relationship in 2021, 2022, etc... Subscribe to the podcast: iTunes https://bit.ly/TheGoldingGroup Spotify https://bit.ly/NeoPodcast (Login First) iHeartRadio https://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast https://bit.ly/NeoMarketingGP Podchaser https://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer https://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict YouTube https://bit.ly/GoldingGroupYouTube On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. #NeoMarketing COVID-19 Business Support Episodes Video Playlist: https://bit.ly/COVIDBusinessAdvice Audio Playlist: https://thegoldinggroup.com/series/covid/ To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

The last episode in our Adapt, Adopt, Pivot COVID-19 series. Time to move past the pandemic and focus on the future. Ep119 we discuss the value of keeping many or all the forced changes to your business model during COVID-19 while moving forward. Not a "new normal" just normal business operations in May of 2021 and beyond (not 2020 or 2000 or 1985). The definitive roundup of lessons learned and how to grow your business now. Subscribe to the podcast: iTunes http://bit.ly/TheGoldingGroup Spotify http://bit.ly/NeoPodcast (Login First) iHeartRadio http://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast http://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer http://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict YouTube http://bit.ly/GoldingGroupYouTube linktr.ee/TheGoldingGroup On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. #NeoMarketing COVID-19 Business Support Episodes Video Playlist: https://bit.ly/COVIDBusinessAdvice Audio Playlist: https://thegoldinggroup.com/series/covid/ To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

There is a great deal of motivation and potential opportunity in every process that starts with a Yes instead of No. "The Professor" Pritch Pritchard, APR and PRSA Fellow breaks down the reasons to say Yes and how changing your mindset to not instinctually say No can be greatly beneficial. How does the power of Yes work for your business? We're here to tell you all about it. Ep118 Subscribe to the podcast: iTunes https://bit.ly/TheGoldingGroup Spotify https://bit.ly/NeoPodcast (Login First) iHeartRadio https://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast https://bit.ly/NeoMarketingGP Podchaser https://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer https://bit.ly/NeoPodDeezer Podcast Addict https://bit.ly/NeoPodAddict YouTube https://bit.ly/GoldingGroupYouTube On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. #NeoMarketing COVID-19 Business Support Episodes Video Playlist: https://bit.ly/COVIDBusinessAdvice Audio Playlist: https://thegoldinggroup.com/series/covid/ To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

That's right, a podcast about podcasting. But, this episode of the #NeoMarketing Podcast is focused specifically on the value of adding podcasting to your business marketing mix. Favorite Podcasting Tools: Anchor.fm Podchaser.com Clubhouse App: https://apps.apple.com/us/app/id1503133294 Bonus Social Media: HiHo App https://www.hiho.video/ Subscribe to the podcast: iTunes http://bit.ly/TheGoldingGroup Spotify http://bit.ly/NeoPodcast (Login First) iHeartRadio http://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast http://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer http://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict YouTube http://bit.ly/GoldingGroupYouTube On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. #NeoMarketing COVID-19 Business Support Episodes Video Playlist: https://bit.ly/COVIDBusinessAdvice Audio Playlist: https://thegoldinggroup.com/series/covid/ To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ + Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

Episode 116: We can all learn from our mistakes, but isn't it better when you learn from the mistakes of others? On Ep116, Co-host Kyle Golding and Pritch Pritchard, APR & PRSA Fellow will break down to failures (and lessons to be learned) of one yet-to-become-public customer service and public relations worst-case scenario and two very public missteps by major brands who should have known better (but still failed big).   Subscribe to the podcast: iTunes http://bit.ly/TheGoldingGroup Spotify http://bit.ly/NeoPodcast (Login First) iHeartRadio http://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast http://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer http://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict   On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.   #NeoMarketing COVID-19 Business Support Episodes Video Playlist: https://bit.ly/COVIDBusinessAdvice Audio Playlist: https://thegoldinggroup.com/series/covid/   To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ + Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

Rural business expert Becky McCray joins us on this episode via Zoom to talk about the distinct advantages that small town (and small in scale) businesses have against big box and online competitors. Becky tweeted some sound advice that caught our eye and prompted this discussion: "You have special advantages as a small town retailer. You can be even more competitive when you tap these special advantages and combine them with some of the best tricks online retailers have been using against you." @BeckyMcCray https://twitter.com/BeckyMcCray There is so much more you can learn from Becky. Check out "Trends in Small Town Retail" https://smallbizsurvival.com/trends-in-small-town-retail.html at SmallBizSurvival.com and Beating the Online Competition https://learnto.saveyour.town/beating-online-competition at SaveYour.Town for the full story. LinkedIn: Becky McCray Twitter: @BeckyMcCray @SBSurvival @SaveYourTown Instagram: @BeckyMcCray & @SaveYourTown Facebook: Small Biz Survival, SaveYour.Town Subscribe to the podcast: iTunes http://bit.ly/TheGoldingGroup Spotify http://bit.ly/NeoPodcast (Login First) iHeartRadio http://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast http://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer http://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. #NeoMarketing COVID-19 Business Support Episodes Video Playlist: https://bit.ly/COVIDBusinessAdvice Audio Playlist: https://thegoldinggroup.com/series/covid/ To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.fac

On this episode, we continue our conversations about when, why and how of utilizing crisis communications protocols in place of out-of-date plans. "The Professor" Pritch Pritchard, APR & PRSA Fellow explains the ideas behind our 10 Protocols (+ a bonus protocol) for Crisis Communications. 03:19 Protocol #1 Responsible 04:34 Protocol #2 Timely 06:45 Protocol #3 Openness 07:43 Protocol #4 Respect 08:57 Protocol #5 Cooperation 09:42 Protocol #6 Integrity 11:05 Protocol #7 Compassion 12:19 Protocol #8 Generosity 12:56 Protocol #9 Honesty 14:20 Protocol #10 Word and Deeds 14:43 Protocol #11 Include Your Employees 16:28 Give us your feedback Subscribe to the podcast: iTunes http://bit.ly/TheGoldingGroup Spotify http://bit.ly/NeoPodcast (Login First) iHeartRadio http://bit.ly/NeoMarketingPod Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast http://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer http://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. #NeoMarketing COVID-19 Business Support Episodes Video Playlist: https://bit.ly/COVIDBusinessAdvice Audio Playlist: https://thegoldinggroup.com/series/covid/ To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ + Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

After a year of business being disrupted by Covid-19, there are still too many business decision-makers failing to Adapt, Adopt or Pivot to the situation. Not only that, but there is plenty of opportunities to do very well during this pandemic if you are willing to make the right moves. On Ep113, The Golding Group partners Kyle Golding and Pritch Pritchard, APR discuss a multitude of ideas, provide answers and give you real-world examples you can learn from to benefit your business. On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. #NeoMarketing COVID-19 Business Support Episodes Video Playlist: https://bit.ly/COVIDBusinessAdvice Audio Playlist: https://thegoldinggroup.com/series/covid/ Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe iTunes http://bit.ly/TheGoldingGroup Spotify http://bit.ly/NeoPodcast (Login First) iHeartRadio http://bit.ly/NeoMarketingPod YouTube http://bit.ly/GoldingGroupYouTube Spreaker https://www.spreaker.com/user/thegoldinggroup Google Podcast http://bit.ly/NeoMarketingGP Podchaser http://bit.ly/NeoPodchaser Pod Link https://pod.link/1275659816 Deezer http://bit.ly/NeoPodDeezer Podcast Addict http://bit.ly/NeoPodAddict To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter https://twitter.com/GoldingGroup @GoldingGroup Facebook https://www.facebook.com/StrategicBusinessGrowth LinkedIn https://www.linkedin.com/company/the-golding-group Instagram https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup

#NeoMarketing Podcast co-host and Golding Group CEO Kyle Golding had an opportunity this week to participate (via Zoom) in a Q/A with students in an Entrepreneur program at a local university. On Ep112 we hear the discussion of his entrepreneurial journey from teenager to today and the answers to great questions like his favorite marketing tactics, 3 skills every entrepreneur needs, how to begin the audience development process and much more. A full hour discussion of all things entrepreneurial. On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Subscribe to the #NeoMarketing podcast: iTunes: bit.ly/TheGoldingGroup Videos on YouTube: bit.ly/GoldingGroupYouTube Spotify: bit.ly/NeoPodcast (Login First) iHeartRadio: bit.ly/NeoMarketingPod Spreaker: spreaker.com/user/thegoldinggroup Google Podcast: bit.ly/NeoMarketingGP Podchaser: bit.ly/NeoPodchaser Deezer: bit.ly/NeoPodDeezer Podcast Addict: bit.ly/NeoPodAddict Pod Link: pod.link/1275659816 To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Professor Pritch Pritchard, APR goes through the applications of protocols for crisis communications laid out by Jim Lukaszewski in his article "Establishing Individual and Corporate Crisis Communications Standards, Principles and Protocols". We explain how to apply each of these protocols to your business communications in 2021. SOURCE: https://www.hsdl.org/?abstract&did=471222 02:12 Protocol is an accepted code of conduct or behavior or systems of rules for how to act in formal situations 04:18 How to exchange information with stakeholders 05:04 Rules and test to apply to achieve effective, problem-anticipating, ethically sound communication 06:07 Attitudes, behaviors and specific language 06:32 Responsiveness (1-hour response) 09:23 Have brutally honest conversations with your leadership team - or else 10:37 Openness and transparency 11:33 Concern for stakeholders 12:04 Respect 12:45 Cooperation 14:10 Communicate with compassion 14:30 Responsibility 15:51 The public doesn't trust "PR People" for unbiased news (sorry, but it's true) 16:35 Sensitivity 18:05 Integrity 19:05 Compassion 20:38 Concern, Empathy, Sympathy, Contrition and Remorse 21:39 The consent of those affected 22:14 No SPIN - ever! 22:30 Accountability in 7 steps 22:58 Generacity 23:12 Honesty On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Subscribe to the #NeoMarketing podcast: iTunes: bit.ly/TheGoldingGroup Videos on YouTube: bit.ly/GoldingGroupYouTube Spotify: bit.ly/NeoPodcast (Login First) iHeartRadio: bit.ly/NeoMarketingPod Spreaker: spreaker.com/user/thegoldinggroup Google Podcast: bit.ly/NeoMarketingGP Podchaser: bit.ly/NeoPodchaser Deezer: bit.ly/NeoPodDeezer Podcast Addict: bit.ly/NeoPodAddict Pod Link: pod.link/1275659816

Subtitle: Notes From The Chick-Fil-A Drive Thru. It's not enough for businesses to do what they do well, but every business also needs to innovate to grow and profit. 2020, the year of COVID-19 definitely focused everyone on making the right changes in order to survive and/or thrive. But, you can't innovate just for the sake of innovation. You should make changes that your audience wants, needs or demands. It's not about building the coolest widget but delivering your product/service to your client/customer in a way that fits their situation the best. 01:06 COVID-19 Forces Innovation 02:21 What you can learn from the drive thru of a Chick-Fla-La? 07:59 How can you adapt this to your business? 08:08 Company Culture 09:23 Brand semantics of "My Pleasure" as a response to "Thank You" 10:31 Keep It Simple 11:34 Predictive business data 12:45 Create a demand for your product through customer service 13:25 Make a positive out of a negative 13:55 Don't complain, go fix the problem 14:47 It's not about the chicken sandwich 15:19 Create and then meet expectations 15:28 The key is innovation for the consumer, not the business 16:06 Innovate now, pay for it later 17:01 The cost of not innovating 18:05 You don't have to accept the status quo 20:03 A good way to miss opportunity 21:31 Again, create and then meet expectations (it's that important) 23:16 Dedication to process, culture and brand 23:47 How does this help you/your business? 24:09 The podcast not sponsored by Chick-Fla-A (unfortunately) 25:00 Differentiation by process 26:32 How it all goes together 27:30 Become an iconic brand 28:06 Invest in your customer On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ On every #NeoMarketing podcast, we discuss best practices, the latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Subscribe to the #NeoMarketing podcast: iTunes: bit.ly/TheGoldingGroup Videos on YouTube: bit.ly/GoldingGroupYouTube Spotify: bit.ly/NeoPodcast (Login First) iHeartRadio: bit.ly/NeoMarketingPod Spreaker: spreaker.com/user/thegoldinggroup Google Podcast: bit.ly/NeoMarketingGP Podchaser: bit.ly/NeoPodchaser Deezer: bit.ly/NeoPodDeezer Podcast Addict: bit.ly/NeoPodAddict Pod Link: pod.link/1275659816

"The Professor" Pritch Pritchard breaks down all the benefits of delegation, a true sign of leadership. For this podcast, we define Delegation as: "Dividing up responsibilities in order to be most efficient in the chain of command. Giving control, authority and responsibility to another person as an opportunity to provide value." Delegating, when done correctly, is a whole lot more than just telling people what to do. A quite example of leadership. 04:10 Saves time 05:21 Reduce burnout 06:29 Increase value and credibility 07:48 More/better executive experience 08:38 Benefits For employees 10:45 Self-esteem for the team 11:20 Think like an owner, not "just" an employee 12:01 Job enhancement and enjoyment (yes, that's important!) 14:02 Developing leadership skills in your organization 14:30 Overall effectiveness 14:37 How to delegate effectively 15:08 Stop saying "easier to do it myself" 15:49 "We've always done it that way" red flag 17:00 Delegate by strengths and weaknesses of team members 17:23 Delegate in chunks 18:10 Share the big picture 19:22 Define responsibilities 19:34 Provide authority when you delegate 20:28 Make it possible for team members to ask for help 21:46 Don't micromanage, no one appreciates it We also reference (a few times) The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations by Kouzes and Posner. On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Subscribe to the #NeoMarketing podcast: iTunes: bit.ly/TheGoldingGroup Videos on YouTube: bit.ly/GoldingGroupYouTube Spotify: bit.ly/NeoPodcast (Login First) iHeartRadio: bit.ly/NeoMarketingPod Spreaker: spreaker.com/user/thegoldinggroup Google Podcast: bit.ly/NeoMarketingGP Podchaser: bit.ly/NeoPodchaser Deezer: bit.ly/NeoPodDeezer Podcast Addict: bit.ly/NeoPodAddict Pod Link: pod.link/1275659816

Because we have an "extra" Wednesday in December, we decided to drop one last #Bonus episode to end the year right. We are running down the top topics, discussions, guests and feedback from you for all of 2020.

• 00:47 Mr. #SaturdayMorningHustle
• 01:15 What a year 2020 has been!
• 02:40 #Adapt #Adopt #Pivot your business
• 04:02 Cashflow vs. Profitability (just survive)
• 05:07 The value of leadership
• 05:30 The Apology Impulse
• 05:57 #CancelCulture
• 07:30 The speed of crisis communications
• 08:00 Protocols over plans 1
• 0:40 Goals, Objectives and Strategy
• 12:56 COVID-19 has an effect on everyone
• 13:40 Let's talk about business ethics
• 14:40 Plans for this podcast in 2021
• 16:07 Tell us what you want to see/hear on this show

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter: https://twitter.com/GoldingGroup @GoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group/ Instagram: https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup Listen, Watch, Subscribe or Stream: bit.ly/NeoMarketingSubscribe iTunes: bit.ly/TheGoldingGroup Spotify: bit.ly/NeoPodcast (Login First) iHeartRadio: bit.ly/NeoMarketingPod Spreaker: spreaker.com/user/thegoldinggroup Google Podcast: bit.ly/NeoMarketingGP Podchaser: bit.ly/NeoPodchaser Pod Link: https://pod.link/1275659816 Deezer: bit.ly/NeoPodDeezer Podcast Addict: bit.ly/NeoPodAddict Thanks!

The next chapter in our Adapt, Adopt or Pivot During COVID-19 series. We discuss how your business decisions during the Coronavirus will not go "back to normal" in the future. Instead, utilize what you have learned, new tools added and continuing to pay attention to your audience for direction.

• Unpredictability is very bad for business
• Adapt, Adopt or Pivot your business model
• There is no such thing as a "New Normal"
• COVID-19 stress is impacting everyone
•  No, you're not pivoting back soon - Slow Down!
• You can't force people to like your business model
• Start with a question, solve an actual problem
• Don't be ostentatiously braggadocious 16:09 Listening is more important than ever before
• The only way your business survives COVID-19 is by listening to your audience
• Social listening and social proof

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Let’s engage! Follow us: Twitter: https://twitter.com/GoldingGroup @GoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group/ Instagram: https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup Listen, Watch, Subscribe or Stream the #NeoMarketing podcast: http://bit.ly/NeoMarketingSubscribe

Special guest Corey Walker, Managing Partner of Ncite Partners (https://ncitepartners.com) shares his expertise in talent recruiting, corporate culture building, the value of retention vs. turnover, the value of diversity in employees and much more. Walker offers great advice for building a better business structure and red flags mistakes to avoid. 01:41 - About Ncite Partners 3:21 - What drew Walker to Talent Recruiting? 4:00 - Building Corporate Culture 5:58 - Working with 3rd party professional service providers 8:04 - Customized approach to recruiting 9:56 - The value of diversity in hiring 14:43 - Overcoming preconceived notations to improve processes 16:22 - Benefits of retaining employees vs. turn over churn 19:02 - Employees as brand evangelist 20:37 - Bradford Smart "Topgrading" strategy in talent acquisition 23:08 - Post-COVID changes in the C-suite 25:30 - Use of new technology in the hiring process 27:21 - Changes in hiring due to COVID-19 31:00 - Hiring family / friends 32:07 - HR red flags 36:39 - Favorite advice for hiring right On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter: https://twitter.com/GoldingGroup @GoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group/ Instagram: https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup Listen, Watch, Subscribe or Stream the podcast: http://bit.ly/NeoMarketingSubscribe Subscribe: iTunes: http://bit.ly/TheGoldingGroup Spotify: http://bit.ly/NeoPodcast (Login First) iHeartRadio: http://bit.ly/NeoMarketingPod Spreaker: https://www.spreaker.com/user/thegoldinggroup Google Podcast: http://bit.ly/NeoMarketingGP Podchaser: http://bit.ly/NeoPodchaser Pod.Link: https://pod.link/1275659816 Deezer: http://bit.ly/NeoPodDeezer Podcast Addict: http://bit.ly/NeoPodAddict Audry: Dec 02, 2020

"The Professor" Pritch Pritchard, APR has found a new (and what we think is much better) way to explain the concept and execution of Strategy for students and professionals. On this episode, we discuss a better explanation of Strategy and Strategic Execution based on a new definition by Andrew Bellay, who runs https://straty.com/ and holds (among other degrees) a Masters of Science in Management Science & Engineering from Stanford University. We discuss, dissect and elaborate on this definition: Strategy is the process of creating a well-aligned set of activities with the aim of occupying a valuable position in a competitive landscape. Then, we detail how these ideas fit into an overall approach to business, communication, etc.... Listen, Watch, Subscribe or Stream this podcast: http://bit.ly/NeoMarketingSubscribe On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter: https://twitter.com/GoldingGroup @GoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group/ Instagram: https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup Subscribe to the #NeoMarketing podcast: iTunes: http://bit.ly/TheGoldingGroup Spotify: http://bit.ly/NeoPodcast (Login First) iHeartRadio: http://bit.ly/NeoMarketingPod Spreaker: https://www.spreaker.com/user/thegoldinggroup Google Podcast: http://bit.ly/NeoMarketingGP Podchaser: http://bit.ly/NeoPodchaser Pod Link: https://pod.link/1275659816 Deezer: http://bit.ly/NeoPodDeezer Podcast Addict: http://bit.ly/NeoPodAddict Audry: https://bit.ly/NeoPodAudry Thanks!

There are lessons we can all learn from very recent (and still ongoing) failures in crisis communications from our local electric company and elected officials during a weather event, bowing to cancel culture by a national non-profit org. and a billion-dollar tech company that can't live up to basic expectations. Strap in, we're calling out leaders for their mistakes and piecing together the lessons we can all learn. The key is learning from our (and other people's) mistakes. Crisis Communication: 1. There is no such thing as over-communication in crisis situations. 2. You have to meet expectations, not do the minimum. 3. Protocols are better than plans for adapting as a situation changes. 4. Keep your tools (analog and digital) up to date at all times, so you are prepared for a crisis situation. 5. Put a human face on a crisis. Let the people you need to connect with see and hear a real person. 6. Use everything, multiple times. See item #1 again. 7. Actual transparency and authenticity, the way real people (your stakeholders) expect it. Cancel Culture: You cannot appease your way back from being canceled. (Unless you really, really screwed up) the attempt to do so will only cost you, supporters while doing nothing to "un-cancel" your reputation online. Unmet Expectations: How can a Billion (with a B) dollar tech company like T-Mobile have a poorly designed and performing website? They must not care about customer appreciation. What do all of these have to do with each other? More communication, even if it's incomplete or not what people are happy to hear, is always better than less communication. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter: https://twitter.com/GoldingGroup @GoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group Instagram: https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup Subscribe to the #NeoMarketing podcast: iTunes: http://bit.ly/TheGoldingGroup Spotify: http://bit.ly/NeoPodcast (Login First) iHeartRadio: http://bit.ly/NeoMarketingPod Spreaker: https://www.spreaker.com/user/thegoldinggroup Google Podcast: http://bit.ly/NeoMarketingGP Podchaser: http://bit.l

"The Professor" Pritch Pritchard, APR and PRSA Fellow breaks down the top 10 crisis communications myths according to "Effective Crisis Communication - Moving From Crisis to Opportunity" by three of today’s most respected crisis/risk communication scholars: Robert R. Ulmer, University of Nevada/University of Arkansas at Little Rock, Timothy L. Sellnow, University of Central Florida and Matthew W. Seeger - Wayne State University. The Effective Crisis Communication https://www.sagepub.com/hi/nam/effective-crisis-communication/book246198 textbook examines the latest theories and innovative approaches for handling crisis. Unlike other crisis communication texts, this acclaimed book answers the question, “what now?” and explains how organizations can create the potential for opportunity, renewal, and growth through effective crisis communication. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities. Practical lessons and in-depth case studies highlight successes and failures in dealing with core issues of crisis leadership, including managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter: https://twitter.com/GoldingGroup @GoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group Instagram: https://www.instagram.com/thegoldinggroup/ @TheGoldingGroup Subscribe to the #NeoMarketing podcast: iTunes: http://bit.ly/TheGoldingGroup Spotify: http://bit.ly/NeoPodcast (Login First) iHeartRadio: http://bit.ly/NeoMarketingPod Spreaker: https://www.spreaker.com/user/thegoldinggroup Google Podcast: http://bit.ly/NeoMarketingGP Podchaser: http://bit.ly/NeoPodchaser Pod.Link: https://pod.link/1275659816 Deezer: Oct 21, 2020

Welcome to the first full week of Q4 2020. No matter how far from normal this year has been so far, there are still lessons to be learned, business processes to be evaluated and (most importantly) planning for 2021 should be in full swing. This year, you can't just create a Plan "A" but you also need plans "B" "C" and "D" to cover the variations of COVID-19 recovery, the presidential elections and general uncertainty in the world for the upcoming year. Since COVID-19 started impacting business transactions in early 2020, we have been telling you to Adapt, Adopt or Pivot. On this episode, we will discuss how to evaluate, measure and utilize what we have all learned from 2020 and how to best move your business forward into the still very uncertain 2021. Thanks to 2020, you should have made changes (minor or major) to your business operations with NEW and DIFFERENT tools (digital and brick/mortar) for marketing and selling, insights/data, competitive landscape, audience/potential audience and expectations. The key to 2021 will be taking advantage of what's working right now and in the future along with recovering the investments you have made to survive 2020. If you need help, don't know where to start or just don't want to go it alone please contact us - that's what we're here for! https://thegoldinggroup.com/contact-us/ BONUS: Do NOT use the term "New Normal" because in business every day is new and nothing about our current business situations can be considered "Normal". Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe. Please Like (❤️  👍 ) make a comment and leave a rating. On every #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter: https://twitter.com/GoldingGroup @GoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group/ Instagram: https://www.instagram.com/TheGoldingGroup/ @TheGoldingGroup

Thanks to a 5th Wednesday this month, we present a special guest bonus episode of the #NeoMarketing podcast featuring Rachel Mathew, Co-owner of Polston Tax taking with our CEO Kyle Golding via Zoom about PPP/EIDL Covid-19 relief for businesses, IRS red flags/best practices, developing corporate culture, business marketing and self-brand balance. Mathew is an attorney, accountant, small business owner, author, public speaker, monthly TV segment contributor. She is also an Oklahoma Bar Association Foundation trustee along with being a board member of the Metropolitan Library Endowment and OCU Law School. Full bio: https://www.linkedin.com/in/attorney-rachel-mathew/. Join the discussion. Leave a comment, subscribe to the channel and rate the podcast. Thanks! Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe. On every #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter: https://twitter.com/GoldingGroup @GoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group/ Instagram: https://www.instagram.com/TheGoldingGroup/ @TheGoldingGroup

Cancel Culture is a relatively new but powerful social media movement causing a tremendous negative impact on brands, businesses and individuals both famous and unknown. "The Professor" Pritch Pritchard breaks down the definitive actions necessary to make the best of a bad situation like becoming a target of cancel culture or other negative online reputation scenarios. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe. Leave a comment, subscribe to the channel and rate the YouTube video (thumbs up). On every #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ Let’s engage! Follow us: Twitter: https://twitter.com/GoldingGroup @GoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group/ Instagram: https://www.instagram.com/TheGoldingGroup/ @TheGoldingGroup

EPISODE 100!!! A big THANK YOU to all the support over the last three years. Check out the new graphics package, voice-over and theme song. On this episode, we dive deep into keeping the boss/clients super happy by fully developing your marketing process. Specifically, with a focus on managing expectations, crafting the strategy, conducting research, setting goals, establishing objectives, defining tactics (last, not first) and following up with measurement and reporting. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe. Leave a comment and rating too. On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Episode 99 with special guest Mike Groshong, Master Brewer and Charn Langford, CEO from Broke Brewing Co. one of OKC’s newest breweries. So new, they opened their taproom located on the NW side of Oklahoma City (right off Route 66) just two weeks before the entire state of Oklahoma went into lockdown due to COVID-19. So how did they handle the lockdown as a startup? How did they manage through the following months and how are they doing now as the coronavirus situation changes on a weekly and monthly basis? We discuss their experiences adapting and adopting new policies and procedures along with how the brand went from idea to reality, what motivates a master brewer to stay creative, what is a "beer engineer" and how is making beer is a lot like any manufacturing process - but also completely different.  We also sample a few of their brew styles, talk about adult beverage trends and regulations plus tips for aspiring brewers to know, study and expect from a career in the beer business. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe. On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/. You can find out more about Broke Brewing at Broke.Beer. Look for a lot of new things from our 100th episode on the first Wednesday of September 2020. A big THANK YOU to all the support over the last three years.

We're coming to you via Zoom this episode with special Guest Steve Davis, Business Performance Advisor for Insperity and past Oklahoma Venture Forum chairman. We discuss how your business can manage COVID-19 from an HR, compliance and legal standpoint. We also discuss the future prospects of remote working and the effects on commercial real estate. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe. On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/ To contact Steve Davis on LinkedIn or Instagram or at Insperity OKC.

A full hour breaking down Business Development into 10 easy-to-understand sections. It's our longest episode for a good reason - Business Development is the central nervous system of any organization. Let's break it all down:

Kyle's Top 5: * Marketing is a 2-way conversation * Community building for brands * Business Process Management (BPM) * Change Management * 2 ways to profit

Pritch's Top 5: * Leadership training and development * Internal and external communication protocols * Crisis Management protocols * Red Teaming / R&D * PR predictions for 2020/21

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

There are a lot of marketing, communication and PR acronyms like RPIE, RACE, SMART, SWOT and ROI. On this episode, we add one more: A.M.M.O.

• Audience
• Message
• Measurement
• Objectives
• (just not exactly in that order)

"The Professor" Pritch Pritchard, APR breaks down the acronym pieces, why each is important and how to use them in business communication. This works for external and internal communications which is extra important right now due to stress, concern and changes related to COVID-19 safety protocols, limitations and restrictions. Use A.M.M.O. to focus your aim at the target market before taking your shot at effective communication. Bullseye!

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

There's a MAJOR hurdle to a successful reopening transition period all business owners and decision-makers in all industries are dealing with right now. On this episode, we define the problem and give you advice, strategy and tactics needed to overcome this obstacle with minimal extra budget (but plenty of extra focus and effort).

Along with corporate culture, employee relations and how to best utilize your stimulus checks (Spoiler Alert: #BuyLocal) we also discuss maximizing coronavirus slowdowns to build brand loyalty, jumpstart sales without "selling" and NOT apologizing for doing things your way (while being open to feedback).

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe

To contact us for advice, assistance or collaboration: https://thegoldinggroup.com/contact-us/

Do you know the difference between Goals, Objectives, Strategy & Tactics? Too many business people don't get it, often confusing the various important part of the business plan, getting them out of order or just not paying attention to each aspect. So we're going to walk you through the differences and uses for each business planning element so you can create more effective practices. "The Professor" Pritch Pritchard, APR will explain why he objects to objectives (he really objects to people incorrectly labeling tactics as objectives).

The Powerpoint download link Pritch mentioned on the podcast is here: https://bit.ly/ObjectivesPPT

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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Now more than ever, customer service is paramount to establishing, maintaining and leveraging your best consumer relationships. We discuss customer service philosophy, best practices and give you a few examples of great and terrible coronavirus customer service. Customer service can make or break any business, so let's spend some time talking about it.

While you are adapting, adopting or pivoting your business for COVID-19 limitations and restrictions, you have the opportunity (yes, that the right word during this pandemic) to attract new customers, build better relationships and strengthen your business future by doubling or tripling down on customer service. After all, it's on of the few things you have complete control of before, during and after the coronavirus impact on business and society.

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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Ep92: "The Professor" Pritch Pritchard breaks down the elements of a clear and captivating message via the acronym CUBE A (created by Brad Phillips, one of the world’s top media trainers) for internal and external communication.

• C is for Consistent
• U is for Unburdened
• B is for Brief
• E is for Earworthy
• A is for Audience Focused

We discuss messages v. slogans, types of messages and tips for crafting your memorable message. We also discuss WiFM "What's in it For Me?" and "Not In My Backyard" or NIMBY.

According to Wikipedia, NIMBY first appears in a June 1980 newspaper article from Virginia, but was popularized in the 1980s by British politician Nicholas Ridley, who was Conservative Secretary of State for the Environment and comedian George Carlin used the term in a comedy skit, implying that people had already heard of it. https://en.wikipedia.org/wiki/NIMBY

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With major restrictions placed on business by the COVID-19 outbreak, we go long (46 mins) and very deep into what small businesses need to do RIGHT NOW to survive. #Adapt #Adopt or #Pivot. This episode includes a massive amount of actionable content for businesses in all stages or Coronavirus reaction. Here's the outline.

Big Ideas:

• Adapt & Adopt Before Pivot
• During, After and the future of business
• Minor To Major, Big To Small
• Creating Ethical Opportunity From Struggle

Hit the Hardest: Concert Artist and Production / Trade Shows and Industry Events / Events Planning - wedding, fundraisers, professional orgs. / Non-Profit / Hospitality (bars, clubs) / Sports / Movie Theaters / Gyms / Arts and Entertainment

Those Already Adapting: Restaurants & Retail - Online, Delivery / Education - Online Classes, Distance learning / Medical - Drive-Up triage, adapting devices, etc. (long, long list)

B2B Model Adapting: Work From Home and Remote - Video Conferencing / Digital, Online, Mobile tools / Manufacturing retooling to fill needs (examples) DD Audio, Auto Makers making ventilators (Ford, GM, Musk, Dyson, MIT), Rouge Fitness, Apparel Manufacturers

Hard Hit: Support Industry such as Sales / Marketing / PR / Accounting / Legal / Insurance / Continuing Education Programs / Employee Training and Development

The T is SWOT is Threat. This is what you (should have) planned for.

Business Model: Adapt / Adopt / Pivot (but can you go back?) Public Goodwill for only so long / Meet them more than half way / Have 2-way conversation, learn from this experience / Don’t go "back to normal" as soon as possible

The Whole Market Has To Change, So Do You! What You Need: Speed / Attention / Speed / Not once, but over and over / Did we mention Speed?

Do NOT do this ALONE. Let your third-party experts (like us) help you make hard decisions to plan for an immediate response and then manage into the future. This isn't just an economic decision, it's personal for most business owners and entrepreneurs.

Be Smart / Be Strategic / Be Flexible / Be Fast and Decisive / Brand over SALES (if you can)

If your business is secure or barely affected, do your part while focusing on: GOING LONG (Attitude and Planning) / BRAND BUILDING / PUBLIC RELATIONS / CORPORATE CULTURE Note: ALL CAPS for a reason, it's that important.

You are NOT taking advantage (being unethical) by doing business/sales if you are providing value with intent. Let your ethics guide the process. Protect your family, your employees, your vendors, your subcontractors, your community and your country. Fight like hell! Good luck!

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe

"Crisis doesn't build character, it reveals it." You've heard this many times before. Unless you're Jared Leto or filming the Big Brother Germany tv show you know the world, the United States and the collective business community are in a crisis based on the Covid-19 panic. We discuss best practices for managing any crisis (health-related or not) and why having lapses in ethical standards or taking a "shortcut" is the last thing you want to do in a time of uncertainty. We filmed this a few weeks ago, before the current state of the nation, but these ideas are always (and universally) the best actions, attitudes and tactics for your business, nonprofit, professional organization, etc... On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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How does saying "NO" as often as possible make it possible to say "YES" as much as possible? This theory might seem counterintuitive, but our CEO Kyle Golding is here to explain it all along with how to implement this into your startup, business or career development. How does saying Yes and No appropriately factor into creating success, what are the practical applications and what exactly is "business karma"? Listen to find out. On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe

Social media is the ultimate double-edged sword. A great opportunity for communication but also a tool for trolls to attack businesses they are unhappy with (warranted or not).

According to America's Crisis Management Guru Jim Lukaszewski, there are three steps to managing a social media crisis: (1) Sacrifice (2) Show - Don't Tell (3) Be Transparent. (via e911.com)

Pritch and Kyle discuss the ideas behind these three steps for managing crisis but then connect specifically to social media via three key terms: (1) Call-Out Culture (2) Cancel Culture (3) Shout Out / Shaming Culture which Pritch references from an article by Richard Levick, Chairman and CEO of Levick communications and public affairs firm.

In the discussion, we also reference good examples to learn from via The Apology Impulse (book) by Cary Cooper and Sean O'Meara, the transparency of Buffer.com, Rudy Giuliani on 911 and OKC PD handling of the recent Penn Square Mall shooting. We also discuss failure examples from Wal Mart, Starbucks and (the worst of all) Twitter political shenanigans.

When it comes to corporate culture, #SpoilerAlert you’re probably doing it wrong. There are two major types of failure when building and maintaining corporate culture: 1) Not trying hard enough or 2) Trying too hard. Corporate culture should start from the C-Suite and work Top/Down but will continue to work best of it's managed from the bottom of the corporate ladder back toward the C-Suite Bottom/Up. On this episode, we'll explain the best theories behind building and maintaining a productive corporate culture with both good and bad examples and real-world analogies. We also have a bonus discussion about the changing ethics of certain professions that traditionally didn't advertise but are now more inclined to run commercials and ads. On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe

Welcome to a BONUS VIDEO EPISODE of the #NeoMarketing podcast. We're going to spend just a couple of minutes talking very specifically about an approach that a retailer has taken that Pritch thinks he's figured out what they're doing. Here we go with the breakdown of Christmas retail by Pritch Pritchard, APR & Fellow PRSA.

The commercial we're talking about is Jared® Jewelers with a smooth R&B trio singing while a young man is pulling out a Jared box across the table from the beautiful young lady. What happens next? There's a little necklace inside, not a ring. He's not proposing to her, because it's the start of the relationship. What does he say? "Let's see where this goes."

Pritch thinks the underlying message is a new business strategy: Give somebody something at the beginning of the relationship.

The Golding Group Chief Strategic Council Pritch Pritchard, APR gives us his top 5 podcast episodes for 2019 with a short explanation for each. BONUS: suggestions for other podcasts you should check out (below). BONUS X2 Did you catch the Gary Vee. reference? The episodes we're discussing today are:

• 1. Avoiding PR Tone Deafness https://youtu.be/Xnq2qx2wwTg
• 2. Addressing Rumors In The Digital Age https://youtu.be/eFtZqcmRPSE
• 3. Handling Crisis: The Power of Protocol (Part 1 of 2) https://youtu.be/l_q-JBFX8GY
• 4. Handling Crisis: The Power of Protocol (Part 2 of 2) https://youtu.be/5PunTsR9Jk0
• 5. The Apology Impulse https://youtu.be/Ii6-5-qNloc

Bonus podcast suggestions: The Warrior For Freedom podcast by Major Ed Pulido http://bit.ly/MajorEdPodcast The #GirlyBliss podcast by Stacey Johnson http://bit.ly/GirlyBlissPod

Last episode's bonus podcast suggestions: The #SaturdayMorningHustle https://saturdaymorninghustle.com The General and The Ambassador https://generalambassadorpodcast.org American Diplomat https://amdipstories.org

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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On this episode, The Golding Group CEO Kyle Golding gives us his top podcast episodes for 2019 with a short explanation for each. BONUS: suggestions for other podcasts you should check out. Next episode (1/15/2020) Pritch will provide his picks.

The episodes we're discussing today are: 1. Business Strategy vs. Corporate Culture https://youtu.be/Bx8xaCJOJIQ 2. The Value Of Self-Worth In Your Career https://youtu.be/1NbdrxvyjGo 3. Starting A Business Is Hard https://youtu.be/G7qWOBs7RQw 4. Think Strategic, Act Tactical https://youtu.be/6OXvLVCShCo 5. Summer Special Guest Steve Davis and Che’ Loessberg https://youtu.be/DIF2WKvOPPs from OVF, Terry Furrh of Eyes Etc. https://youtu.be/dppKHKhTlkw fashion retail, Vicki Langford https://youtu.be/DsBGfrhvtFI VP of Resonance, Kitt Letcher https://youtu.be/3Y-PLLfJFvU BBB Central Oklahoma 6. How To Get Started Podcasting https://youtu.be/6bIYQoxOWbU

Bonus podcast suggestions: The #SaturdayMorningHustle https://saturdaymorninghustle.com The General and The Ambassador https://generalambassadorpodcast.org American Diplomat https://amdipstories.org

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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On Episode #84, Pritch will be breaking down the ideas behind a proper and improper apology from a brand, business, personality, etc.... and discussing the 6 elements of an correct apology from the book "The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It" by Cary Cooper and Sean O'Meara.

So how do you decide when and for what reasons your business, brand or representative should issue a public apology? What are the parameters, who decides what to do and when? On a previous podcast, we set a "One Hour" rule for starting the crisis communication protocol when a negative situation arises. With the speed of "Cancel Culture" and political correctness via social media, do you (or should you) have protocols for issuing an apology (or not issuing an apology) if your brand gets caught up in a controversy?

On every #NeoMarketing podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Listen, Watch, Subscribe or Stream:

Do you have your 2020 strategic plan in place yet? If not you're way behind. On this episode, Golding Group partners Pritch Pritchard, APR and Kyle Golding will discuss the ideas behind business planning and actionable items to help you start, manage and maintain the process.

It all begins with this simple trust: Business success comes from balance.

• Planning vs. Adaptability
• Structure vs. Creativity
• Long-Term Thinking vs. Short-Term Actions

So, where and how do you get started creating a strategy and plan for your business? We'll tell you. Plus, several key takeaways such as:

• How to achieve balance in your business
• Just do it (but not like Nike)
• No plan is sacred
• Structure will set you free

On every podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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On this episode, Pritch Pritchard, APR breaks down, simplifies and demystifies the communication planning process. We explain the difference between Goals, Objectives and Tactics as well as walk you through S.M.A.R.T. (yes, it's an acronym and we'll explain it) planning and how to "bake in" measurements for every project from the very beginning.

Its Q4 of 2019 and 2020 is right around the corner. You really need to have all your planning done for next year right now: communications, budget, economic forecast, marketing, etc.... Don't wait, get started today!

On every podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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This time last year (2018) everyone was making their predictions about what would be the most important marketing trends for the upcoming 2019. That includes us, right here on this podcast.

So, how did we do? Did we get our predictions right and how are these predicted trends working in 2019? What's next for 2020? Let's talk about it.

On every podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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Part 2 of our Crisis Communication Protocol keynote that we recently presented to the YMCA National CMO Conference. We're going deep and complete on this conversation, so we did it in two parts. Presentation Slide deck: http://bit.ly/CrisisCommProtocol

Preparation for even unplanned crises starts well before the accident/incident. Time spent preparing today – in the calm – pays off in the heat of the fray. No matter how prepared you are…you will ALWAYS be surprised!

The best protection for brand reputation is a well-written crisis management protocols (not plans) containing systems for internal communications, media relations and reputation management. These protocols keep an organization viable while a media crisis (big or small) occurs and in the immediate time-frame after. Where business leaders often fail is waiting to “see how bad the damage is” before making a crisis management plan. This is a mistake. You need your protocols in place and communicated to everyone in your organization before any problem arises.

Basic Definition of a Crisis: An organizational crisis is a specific, unexpected and non- routine event or series of events that create high levels of uncertainty and simultaneously present an organization with both opportunities for and threats to its high-priority goals.

On every #NeoMarketing podcast, The Golding Group partners Kyle Golding and Pritch Pritchard, APR discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe

We go through our Crisis Communication Protocol keynote that we recently presented to the YMCA National CMO Conference. We're going deep and complete on this conversation, so we did it in two parts. (next episode in two weeks 10/16).

Basic Definition of a Crisis: An organizational crisis is a specific, unexpected and non- routine event or series of events that create high levels of uncertainty and simultaneously present an organization with both opportunities for and threats to its high-priority goals.

Preparation for even unplanned crises starts well before the accident/incident. Time spent preparing today - in the calm - pays off in the heat of the fray. No matter how prepared you are…you will ALWAYS be surprised!

The best protection for brand reputation is a well-written crisis management protocols (not plans) containing systems for internal communications, media relations and reputation management. These protocols keep an organization viable while a media crisis (big or small) occurs and in the immediate time-frame after. Where business leaders often fail is waiting to “see how bad the damage is” before making a crisis management plan. This is a mistake. You need your protocols in place and communicated to everyone in your organization before any problem arises.

Here's the presentation slide deck for you: http://bit.ly/CrisisCommProtocol

On every podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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That's right, a podcast all about podcasts. How to get started, what tech you need and why podcast are so important for modern audience development. We nuke any excuses you have about "waiting for the perfect time" to start your next great podcast series. Strategy, successful examples, tactical advice.

Podcast we reference is this video include: The #SaturdayMoringHustle http://bit.ly/SatMornHustle The Oklahoma Venture Forum http://bit.ly/OVFpodcast Warrior For Freedom http://bit.ly/MajorEdPodcast The General and The Ambassador http://bit.ly/General-Ambassador The American Diplomat http://bit.ly/AmericanDiplomat

On every podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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After a summer away, #NeoMarketing podcast co-host Pritch Pritchard, APR is back from Italy with tales of teaching PR abroad over the summer semester for the University of Oklahoma. We also discuss international marketing, value-added services and (of course) Italian wine.

On every podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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Our special guest this episode is Kitt Letcher, President & CEO at Better Business Bureau of Central Oklahoma, Inc. She has been the leading BBB-OKC since 2013 and has a tremendous amount of experience building/leading teams, creating business structure and creating very effective corporate culture. She does all this by staying true to herself, her staff and the ideas behind the Better Business Bureau.

We touch on these topics plus many other ways to make any business or non-profit run more effectively and efficiently. In her leadership role at BBB, Letcher councils local businesses (from less than 10 employees to major corporations) on how to be better every day. But, she had to rebuild her BBB from the ground up to be the well-oiled machine it is today. Listen to her lessons learned along the way, including how to manage a local chapter of a 100+ year-old national brand without losing touch with the business ecosphere in Oklahoma.

On every podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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While regular co-host Pritch Pritchard, APR is teaching PR out of the country for the Summer, we will be featuring interesting guest on the #NeoMarketing podcast. This episode we talk with Vicki Langford, VP of Resonance, Inc. (DD Audio, Digital Designs, Soundqubed) and Partner of Project 3810.

Langford is involved in several existing businesses, startups and business coaching (SCORE). Her "day job" is VP of Resonance Inc. parent company of several brands manufacturing hand-built, high-performance audio equipment: car audio woofers, amplifiers and components plus consumer and professional powered monitors, powered subwoofers and satellite speakers.

Her second gig is Partner at Project 3810, a commercial office and warehouse space for lease, co-working, maker space and certified business incubator. She is also a SCORE business mentor.

On the podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

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This episode we have an in-depth discussion of high fashion eyewear retail with special guest Terry Furrh, Owner of Eyes Etc. in Nichols Hills, OK.

From a purely medical device to a fashion statement, the eyewear retail industry has seen major changes over the last decade. Furrh has over 40 years of eyewear industry experience. We discuss how he got started, authentic audience development and the challenges of retail sales face today.

#NeoMarketing Podcast Ep74. Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe

On each podcast, we discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

While regular co-host Pritch Pritchard, APR is teaching PR out of the country for the Summer, we will be featuring interesting guest on the podcast. This episode we talk with two great Oklahoma City business professionals, both working to make Oklahoma a better place to start and run a business.

Steve Davis, M.Ed is a Business Performance Advisor for Insperity HR outsourcing service. We discuss the impact of HR on small and growing businesses and how bigger businesses can create tremendous value from better (or best) HR practices. Davis is also a past Chairman of the Oklahoma Venture Forum (OVF).

OVF was founded in 1987 and continues to be the champion for small businesses ventures and economic development in Oklahoma by connecting and recognizing venture talents.

Our second guest is Che' Loessberg, OVF Executive Director. Loessberg has been instrumental in moving OCF into the digital world and social media. She has also worked to restructure OVF membership levels and introduced evening events, podcast and video interviews.

OVF members are Venture Capital Investors, Founders, Incubators and some of the city’s most experienced business professionals.  It's the best hour per month anyone can spend in pursuit of opportunity and connection with like-minded professionals. Membership also allows you to directly support economic development in Oklahoma through OVF’s sponsorship of entrepreneurial events such as Global Entrepreneurship Week.

On the #NeoMarketing podcast, we briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Our goal is to be educational, informative and (hopefully) entertaining.

Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe

Everyone thinks of marketing by tactics: ads, commercials, social media, online video, email, etc…. But tactical execution without strategic planning is just busy work and a potential waste of time, money or opportunity. You have to work smart before you work hard.

How do you know you're being strategic? Are you keeping the (metaphorical) Big Picture in mind, planning for 50 years from now, 25 years. 10 years, 18 months, next quarter, etc….? If so, you're planning strategically. If not, you just being tactical. You need both, but strategy always comes first, dictates how tactical execution will happen and takes the most experience to do well. Strategy comes from the top, delegated to the operational team for tactical execution.

On the tactical side, we discuss how to best maximize marketing effort and budget with 3 tips that anyone can utilize.

Finally, we connect strategy, tactics and measurement for a positive cycle of marketing maximization.

Bonus: Kyle explains how to use the Gary Vaynerchuk 80% / 20% concept with practical tips for execution.

On the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Our goal is to be educational, informative and (hopefully) entertaining.

Listen, Watch, Subscribe or Stream: http://bit.ly/NeoMarketingSubscribe

In business, we need to utilize every essential tool, asset and employee skill to create an advantage. One of the most often missed skills is listening. Critical, open-minded data collection from your clients, customers, vendors and especially your employees can be extremely informative and powerful IF you (person in charge) are willing to LISTEN.

On the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Our goal is to be educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup videos on YouTube http://bit.ly/GoldingGroupYouTube and streaming on Spotify http://bit.ly/NeoPodcast.

Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group

One of the most damaging things in the world is an unfounded rumor. Personal and professional reputations, businesses and brands have been destroyed by rumor. In the past, you had days or even weeks to confront rumors, but in 2019 you have hours or even minutes to push back on rumors, gossip and hearsay.

So, what's the best formula for doing that? This week, Pritch goes way back to 1946 to the basic ideas behind the classic Allport and Postman "Study of Rumor" to give us some guidance that can be applied today.

Like all things crisis communication management, addressing rumor is a manageable task when planned ahead of need and with active protocols for maximum effectiveness.

On the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Our goal is to be educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup videos on YouTube http://bit.ly/GoldingGroupYouTube and streaming on Spotify http://bit.ly/NeoPodcast.

Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group

Out-of-the-box thinking and innovative ideas make the business world run. On this episode, we look at three different ways to be different in your professional pursuits.

First, we have a special guest interview with Apollo Woods, Founder of OKC Black Eats and the NE OKC Developers Conference. Then we'll discuss the DD Audio #SpeakerSeries on 5/2/19 featuring internationally known yoga teacher Allison Candelaria, Owner of Soul Yoga OKC and an amazing tweet involving Buffalo Wild Wings, The OKC Thunder basketball franchise and #AvengersEndgame.

On the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Our goal is to be educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup videos on YouTube http://bit.ly/GoldingGroupYouTube and streaming on Spotify http://bit.ly/NeoPodcast.

Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup Facebook: https://www.facebook.com/StrategicBusinessGrowth LinkedIn: https://www.linkedin.com/company/the-golding-group

Today, media moves at the speed of light. With 24-hour news cycles, the internet, social media and hundreds of electronic media outlets continually searching for news, your corporate communication needs to be on point and prepared.

When a crisis occurs involving your company, well-prepared professionals spring into action immediately with a predetermined plan. But, when major events (weather, crime, elections, world-changing events, etc.) happens like this week at the Notre Dame cathedral, how soon (or if at all) should your business address the news of the day? Do you post on social media, send official emails or update the website when big news events happen? Can you demonstrate good corporate citizenship without being self-serving or lacking authenticity?

Should your business "memorialize" public events? Let's discuss!

On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Our goal is to be educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube and streaming on Spotify http://bit.ly/NeoPodcast.

Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

https://thegoldinggroup.com/

It takes a lot of confidence and faith in yourself to start a business. But it also takes a lot of talent, assets and planning. The only way a business finds success is a well-developed strategy based on research, market analysis and experience. So why do so many people try to run a business without all the necessary pieces? How can you avoid these costly mistakes? That's what we'll discuss on this episode.

Solid advice for entrepreneurs, business decision makers or anyone who manages a business. We discuss common mistakes and pitfalls you should stay clear of (if your ego will let you).

BONUS: You cannot launch a successful business that relies 100% on free (not paid placement / boosted post) social media marketing. You need much more than that to be successful. You need much more effort than that.

This episode holds solid advice for entrepreneurs, business decision makers or anyone who manages a business. We discuss common mistakes and pitfalls you should stay clear of (if your ego will let you).

On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Our goal is to be educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube and streaming on Spotify http://bit.ly/NeoPodcast.

Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

https://thegoldinggroup.com/

Most business decision makers understand the need for a positive brand voice when it comes to advertising and public relations, but too many are tone deaf in response to negative media attention. We discuss several high profile examples from the world of high fashion that have been in the news recently.

Pritch defines brand tone deafness as: "A lack of situational awareness and/or understanding of the business environment." So how can you protect your business from brand tone deafness? We'll tell you.

Amongst other tactical advice, we will discuss thinking like the consumer, not a content creator, not falling in love with your ideas until being tested by others and the "12 year old boy" rule. What's that? Listen to find out.

Shoutout to our new friends at the Podcast Village in DC. We took a tour of their top-notch facility right before we shot this impromptu episode from our room in The Wink Hotel.

On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Our goal is to be educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube and streaming on Spotify http://bit.ly/NeoPodcast.

Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

https://thegoldinggroup.com/

We're on the road this week in Washington DC but, the show must go on! The is a prime example of how the key to modern business is adaptability. Like the saying goes "Adapt or Die". Business practices that have worked in the past don't necessarily work in 2019 (and beyond).

Changes in the economy, technology, consumer attention, competition, communication, etc.... have all created opportunities for success is your adaptable and open to change as needed. If your attitude is correct, you can find the right tools, techniques and strategies to take advantage of change, not be crushed by it.

Shout-outs to the reason we're in DC this week, our new clients The American Academy of Diplomacy (AAD). We're working with two AAD podcasts American Diplomat and The General and the Ambassador to reach a broader public in the American heartland while developing engaged audiences and a sustainable business model.

We recording this episode from The Wink Hotel, a great place to stay in DC. Thus, proving our adaptability and good taste in travel arrangements.

On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Our goal is to be educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube and streaming on Spotify http://bit.ly/NeoPodcast.

Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

https://thegoldinggroup.com/

You don't need to enroll in an MBA program to develop your professional career skill set. On the #NeoMarketing Podcast Ep64, "The Professor" Pritch Pritchard, APR breaks down how to incorporate professional development into your routine to be effective and efficient while developing talents and acumen to grow your professional potential.

This solid advice applies to entrepreneurs, those fresh out of college, mid-career adults and top-level business veterans. Anyone can achieve more if they take control of the learning process, in a casual or formal way. Let's discuss and learn together.

On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options.

Our goal is to be educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube and NOW on Spotify http://bit.ly/NeoPodcast as well.

Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

https://thegoldinggroup.com/

We begin a little explicit this week, but it's for a good reason. So many people need to stop letting BS (from others and in your own head) stop you or even slow you down from setting goals and then pursuing excellence. Don't wrap your whole self-identity in your job title, pay scale, awards or other external situations because there are way too many dynamics out of your control.

If you're a working professional, you have (or eventually will) been fired, laid off, let go, not asked back or (often the case of marketing departments) had the workforce reduction that included you. It happens to everyone, but that first setback hurts a lot more than the second, third, etc....

This temporary setback is not the end of your career pursuits, potential success or personal happiness. It's more like a speed bump on your life travels. The best person doesn't always get the job, but that just doesn't equal you being an awful employee or person. Don't let any single setback kill your dreams and desire to succeed. Kyle and Pritch discuss and provide examples from their careers you can learn from.

On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube and NOW on Spotify http://bit.ly/NeoPodcast as well.

Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

https://thegoldinggroup.com/

We discuss a very specific social media post from a major brand that completely misses the mark (and why). Some things don't translate so well on social media, like humor and sarcasm. A great example is this tweet from the UPS Store at Christmas (2018): "If your child addresses a letter to the North Pole, you can leave it with us. We do shredding."

The problem(s) with this tweet are many. First, it's not authentic to the UPS and UPS Store brand. Second, the tone and attitude do not match the typical UPS customer. Third, the attempt to create a selling point of a holiday, when the brand is better known for shipping on that holiday is misinformed. Fourth, the timing was all wrong. Christmas is for shipping, but the upcoming tax season is for shredding. Finally, the UPS Store is just trying too hard here. Pritch and Kyle discuss these points (in detail) and add a few more insights as well.

On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining.

Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube and NOW on Spotify http://bit.ly/NeoPodcast as well.

Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

https://thegoldinggroup.com/

New year, new #NeoMarketing podcast opening and graphics but the same attitude and expert advice for 2019. On Ep61 we debunk the idea "Culture Eats Strategy for Breakfast/Lunch". Our CEO Kyle Golding makes the definitive statement: "That's just stupid!" The Golding Group partners will debate the merits of strategy, corporate culture and the value of each. Which comes first, is more important and necessary for business success? We discuss, you decide. On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (12-15 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

On this episode, Pritch is sharing his favorite presentation tool for PR professionals to use during crisis management situations. The system is called THE THREE MINUTE DRILL developed by Jim Lukaszewski. "The Three Minute Drill is a compact, direct process for giving those you help focused, accurate, and complete information – framed in a strategic way – from which to choose a course of action." The full system can be found here: https://www.e911.com/three-minute-drill/ Pritch and Kyle go through each of the 6 steps and explain the How and Why of this well-developed thought process for communicating with important decision-makers in your organization. On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (15-20 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

In November, we made our 2019 Business Trend prediction that Collaboration would be the most valuable asset to creating business success opportunities. Today, we follow-up and expand on this idea. Kyle and Pritch detail how developing audiences via win/win partnerships, authentic community building and engagement is the best path forward in 2019 (and beyond). On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (15-20 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube All episodes of the #NeoMarketing Podcast can be found on iTunes: http://bit.ly/TheGoldingGroup YouTube: http://bit.ly/GoldingGroupYouTube and Spreaker: https://www.spreaker.com/user/thegoldinggroup Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Ep58: The biggest questions in Crisis Communications are 1. Do you respond at all? and 2. What time frame works best? This week, #TheProfessor Pritch provides the definitive answer for both questions. From there, we both discuss When, Why and How of managing each aspect of Crisis Communication. We also challenge PR and communication professionals to proactively develop the relationships, mentors and connections necessary to continually grow yourself in your chosen career field. But, we also give ideas and tips on how to develop your professional skills and connections from beginner to expert.  On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (15-20 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Today we're discussing many the alternatives to traditional B2B, B2C and B2G business models that exist in 2018. We also have a special guest interview with Mark Masters, CEO of Chloeta Fire detailing his journey from humble beginnings to major success via a business incubator. After that, our CEO Kyle Golding will tell you his prediction for the most important business activity for 2019.  Pritch and Kyle discuss the various ways people can start and operate a side-hustle, startup or small business (that can become a big business) which are often non-standard business models. Some of this discussion includes SaaS, Social Media, Twitch, YouTube, Podcast and disruptions to the food service industry - plus many other ideas and options.  Chloeta Fire is an Oklahoma based 8(a)-certified Native American B2G firm providing mission-critical program and complex project support with elite professionals. This includes combating and preventing wildfires, emergency management, environmental consulting and infrastructure management. CEO Mark Masters tells us about how Chloeta Fire began (in a dirt floor barn) and how they have gained huge national success after graduating from the Moore Norman Technology Incubator just a few years ago. https://www.chloeta.com/ Finally, we end the show on a bold prediction for the most important business trend in 2019. You don't want to miss that.  On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (15-20 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Continuing on from our previous discussions of Starting With Why (with of course reference back to Simon Sinek) this week we discuss not only Starting With Why but the strategy and logical conclusions based on our audience as to how to best deliver the message of “Why”. Pritch derives an academic corollary with his next question “Does it make sense?” for the audience. This can be obvious or not, but you need to ask the question before moving forward. We dive deep and spend 16 full minutes breaking down theory along with examples in the media today from Dominos Pizza (street paving) and Arby’s with a bonus Burger King beat down as well. On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (15-20 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

The power of audio started with radio, commercial jingles and the record business. But we don't listen to, buy, share or promote records the same way we once did. The music industry is prime for disruption by the very artist that supports it now. The system was always rigged against musicians in favor of the record companies. It's time the artist took it back. The latest advances in recording technology, mobile devices, digital storage and social media promotion are flipping the music business model. The cost of production, distribution, audience development and cross-promotional opportunities can pay off big for artists willing to take the chance and operate in a new way.  You don't need a record deal to get attention today. You don't need a label to get on radio or TV. You don't need traditional radio or TV to build a fan base. You don't need to be Beyoncé to be super successful. You can control the cost, the price for fans, the profit and the artistry if your willing to take a long-term business approach to brand-building your music career. So let's talk about it. (Rap Devil pun intended). On each episode of the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (15-20 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

On show 2 of our second podcast year, we revisit a common theme now that Pritch is reading Simon Sinek's book "Start With Why". The guys discuss the motivation behind great business decision-making and how not knowing "Why" most often leads to bad thought processes. Plenty of examples and tips for incorporating these ideas into any business, non-profit or brand. The reason behind the #NeoMarketing podcast and each of the co-host motivation is also discussed in detail. Each episode, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (15-20 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Welcome to year two of the NeoMarketing podcast. This is our first biweekly episode. New episodes of the show on the 1st and 3rd Wednesday of every month. Today we're going to discuss the power of sound in modern communication. We’re talking about podcasts, passive audio, “smart” devices and other audio cues marketing, advertising, public relations and communications professional should utilize.  The old ways are out! New technologies like smartphones, streaming device and voice-activated assistants have changed the way we gain and keep the attention of audiences. Business is all about adaptation. That now includes adding audio, but not your father's (or grandfather's) am/fm radio. Podcasts are back as serious tools. Lots of loyalty being created by podcast sponsorship. Utilize podcast to tell your story, reach an audience without advertising. Passive delivery and selective targeting make for content opportunities to let people understand who you are and what you do. Tell your story. Create deeper dialogue and connect with audiences via digital channels for selective topics.  Let your audience get to know the people involved in your business. Create a podcast that is simple or complex based on your brand. Podcast sponsorship is influencer marketing with a twist. Audio creates new ways to create conversations with new target audiences. How does that change the idea of PR? According to Pritch, PR is more important now than ever before. The strategy behind PR tool is what’s important to incorporate. So the questions we have for you are:  • How are you going to communicate in 2018? • How do you pay attention to your audience?  • How are you going to communicate your message the way your audience wants, not the way you want it? We recommend you start experimenting with audio soon. All this, plus a bonus Simon Senik reference.  Each episode, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (15-20 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Our goal is to be educational, informative and (hopefully) entertaining. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Advocacy has become increasingly effective as a Marketing, Public Relations and Audience Development tool. But, this is not a one-size-fits-all idea. There are plenty of ways to incorrectly utilize advocacy that might cause more harm (to your business) than good. On today's podcast, we provide pros/cons plus examples of good and bad execution. This is episode #52. We celebrate a full year of the #NeoMarketing Podcast. As of the first week in September, this podcast will switch from a once-a-week format to biweekly on the first and third WEDNESDAY of the month. The shows will be longer and we will incorporate more guest and your questions, responses and interactions. Stay tuned! Every week on the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Too often, people confuse the different disciplines of business communications: Marketing, Advertising and Public Relations. On this episode, Kyle and Pritch will clear up the confusion with real-world definitions of each word plus how each is implemented and build the communication process. Information everyone needs to know, not just the marketing department. But we're not just talking about definitions. We discuss how each communication segment is used, in what order and how they collaborate to deliver effective messaging. We also provide advice on how to avoid mistakes in branding, creating campaigns and strategy. Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. This is episode #51. In 1 week, we will celebrate a full year of 52 episodes of the #NeoMarketing Podcast. As of the first week in September, this podcast will switch from a once-a-week format to biweekly on the first and third WEDNESDAY of the month. The shows will be longer and we will incorporate more guest and your questions, responses and interactions. Stay tuned! Every week on the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

Pritch points out the age-old concept "perception is reality" in today's news for Public Relations missteps with tips for a more effective approach to communications in less-than-perfect conditions. Thanks to modern technology, 24/7 news cycles and peer-to-peer communications we all need to be better prepared and ready to go when bad news hits your business, non-profit or persona. It's all a matter of context, perspective and information. No spinning, but telling your side of the story.  Kyle tosses out the question of "which is better?" an In-house public relations team or the impartial third-party PR pros. After a bit of debate, they both agree that the most important aspects are having people in place who can and will tell you the truth plus being ready to put that advice into action and not wait for the issue to (hopefully) go away. Make sure someone on your team is willing to "tell the emperor he has no clothes" along with the great advice "don't bring me problems, bring me solutions".  This is episode #50. In 2 more weeks, we will celebrate a full year of 52 episodes of the #NeoMarketing Podcast. As of the first week in September, this podcast will switch from a once-a-week format to biweekly on the first and third weeks of the month. The shows will be longer and we will incorporate more guest and your questions, responses and interactions. Stay tuned!  Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

That might be a bit dramatic, but not too far off the mark. The way business gets done today is rapidly changing and evolving. This includes every type of business, not just technology. So how do you keep up? By breaking your own model and doing things in new ways. Check your ego and serve your audience. Kyle and Pritch break down the how and why, with examples and thought process behind successful business model adaptation.  This is episode #49. In three more weeks, we will celebrate a full year of 52 episodes of the #NeoMarketing Podcast. As of the first week in September, this podcast will switch from a once-a-week format to biweekly on the first and third weeks of the month. The shows will be longer and we will incorporate more guest and your questions, responses and interactions. Stay tuned!  Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

It's easy to fall into the Summertime procrastination trap, but we're here to help you avoid the pitfalls of putting off what needs to be done. Kyle will share the motivation tips that helped him while working at home in 2011-12 and Pritch will add bits of wisdom he learned as a Public Affairs Officer for the Navy Seals. If it's good enough for the Seals, it's good enough for your small business.  Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

That's right, we're challenging one of the best-known business concepts: Return On Investment (ROI). Is this term outdated? Does it need to be replaced? Is there a better way to measure your marketing effectiveness? Let's discuss! Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Building off last week's podcast (Ep45: Strategy Starts With Why) we're breaking down the differences between strategy, objectives and tactics from the beginning. Literally. Too many people want to start with tactics just to get something done or checked off their To-Do list. Big mistake! So, what's the right order, the plan components and how does all of this add up to a strategy that is effective and efficient? How does this approach help a business grow today and long-term? We discuss in detail with all the information and tips you need to get great ROI out of your marketing plan and not just being "busy to be busy".  Subscribe to the #NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the #NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Too often, really smart people running a business or non-profit organization focus on day-to-day tactics without creating a strategy first. If you will put in the time and effort to craft (or adjust) your strategy before moving through the process then you have a much higher chance at positive results.  What is the #1 reason so many business leaders fail to work the process in the right way? Too much focus on what you're doing to sell your product / service (act now) and too little focus on why you're doing it (conceptual). Today, we discuss putting the Why first and the proper process from start to finish for effective, efficient marketing with great ROI. Plus, we have a bonus business book recommendation on strategic thinking. Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Straight from Professor Pritch, advice for finding your target Public, Audience or Stakeholder - anybody who is affected by or has an effect on an organization. How do you find that person you want your communications campaign to (effectively) resonate with?  We will have the answer to that question and more when trying to influence others to do something beneficial for your business or organization. We start with theory, but talk through research, planning, tactics and finally measurement for you to utilize for your next public relations campaign.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

The key to business success? Not being trapped in the "how we have always done it" mentality or business model. The path the victory is full of twist and turns, you need to be prepared to adjust as you move forward. Technology is changing how business gets done every day. Not just tech businesses, but all businesses. The need for adaptability has never been greater.  So how can you commit to a strategy and business plan if you need to change it tomorrow? By creating measured flexibility in your plan and not holding hard and fast to old ways of "how business goes" from years past. Even if you wrote your business plan just a few years ago, it still might be in need of updating and adjustments. Creating a plan is a good idea and staying as consistent as possible is also a good idea. But being overly rigid to your plan without adjustments is a recipe for disaster. Even worse, when you hold to your original plan for too long due to ego, vanity or hubris of the decision makers.  Pay attention to your numbers, customer feedback, trends and even the competition as ways to determine when and where to make changes as needed. Do NOT hold your company back because of old business plans. Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Have you noticed how combative communication has become? We definitely have! As a follow-up to last week's discussion about the ways to best utilize success, today we discuss how we can make our society a better place with more honest, open and civil discussion and not rhetoric, half-truths and trolling. Communication professionals, business leaders and digital influencers can make a difference in the tone and tactics of modern communication. Now is the time to create better examples.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

What is the key to success? We'll tell you on this episode of the #NeoMarketing Podcast. The topic was inspired by an episode of the #SaturdayMorningHustle podcast our CEO Kyle Golding produces each week. www.saturdaymorninghustle.com What is the definition of success, and what will you if you reach your own success goals? How will you react, how would success change you and what does you being successful have to do with other people? All items we discuss this week. How would being a success in business, in your community or your personal life change you? What would you be able to do, for yourself or others, that you can't do now? What doors do you expect success to open for you?  We answer these questions and give examples of how very successful people create value for others by sharing their influence, knowledge or good name.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Pritch has put together an amazing five-part outline for ethical leadership every business owner, manager, decision maker, team member, employee and entrepreneur needs to consider. Listen to the podcast to hear the full details for each of these five categories: 1. Respect Others - It's the Golden Rule 2. Serve Others - Servant leadership in the interest of others 3. Be Just - Concern for fairness, justice, diversity and inclusion 4. Honesty - More than just telling the truth 5. Build Community - Concern for the common good, not just the leader (that is a dictatorship) Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Why do marketing pros and business decision makers need to hear from and collaborate with artist, musicians, etc....? Because creatives have influence, connect with audiences, draw attention, reflect current culture and predict what happens next.  1. Artist are the original storytellers 2. Storytelling is content creation 3. In marketing content is king 4. This is why business needs to embrace artist On this week's #NeoMarketing Podcast, we'll be discussing visionary marketing tactics, the use of technology and innovative approaches to starting or running a small business, personal brand or passion project as part of the DD Audio #SpeakerSeries event at Project 3810 tonight (5/24) featuring special guest speaker Jabee @mynameisjabee Williams. Details and RSVP for the event are at http://bit.ly/DDAudioSpeaker. DD Audio is so much more than just car stereo speakers. Introducing a new live event for the creative community: DD Audio 2018 #SpeakerSeries. Twice a year, DD Audio will invite interesting and exciting people to speak with audiences about visionary marketing tactics, the use of technology and innovative approaches to starting or running a small business, personal brand or passion project. The Golding Group is excited to be partnering with DD Audio and Project 3810 on this event series.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Our inaugural event will feature Jabee Williams and be hosted by our CEO Kyle Golding. Jabee is a multi-talented Emmy award-winning rap artist from Oklahoma City, OK who has been a DD Audio ambassador since 2015. Hear about artist/business partnerships, product endorsement and the power of collaboration from one of OKC's brightest voices in music and community. Kyle is an award-winning creative professional with 30+ years of business experience. He's known for his No BS style of communicating as the host of the Beers And Branding live events, co-host of this podcast and his #SaturdayMorningHustle social media videos. "It's not 1950, 1990 or even 2000 it's 2018. There are lots of ways for businesses to connect with their audience via the internet, digital channels, traditional channels, etc..... Artist have always been the auditors of culture. They have always been the people that have reflect what's happening in our culture and predicted what happens next. Business needs to understand the power of artist and how to connect to them. Not in a 'take advantage way' but in a collaborative way....." Join us for a casual but informative conversation about inspired ideas and practical execution from Jabee and Kyle along with food and craft beer (over 21 with ID) from local partners. FREE WITH RSVP ONLY. Please reserve your spot today. DD Audio will also be providing door prize drawings, including DD Audio headphones. There will be plenty of time for networking before the program and Q/A. Everyone will also get a chance to tour the Project 3810 facility and meet everyone involved in this new office, co-working and start-up space for entrepreneurs and small business. Later in 2018, we will have new guest speakers and topics based on your feedback.

• When: Thursday, May 24th, 2018
• Time: 5:30pm Networking, 6:00-6:4

This week, Pritch is motivated by a recent visit to OKC from PRSA CEO Joe Truncale, APR and National Chair Tony D’Angelo, APR on a "Listening Tour" of the US concerning membership in PRSA by young professionals.  Pritch and Kyle discuss the impact on a career from continuing education, networking and challenging yourself by interacting with your professional peers. Not just fresh out of school and low-level employees, but all professionals can benefit from memberships. At the same time CEO's, Directors, etc. need to be encouraging (if not paying for) employees to participate in professional organizations based on career field.  Bonus advice for our Chief Strategic Idealist: "If you are going to become the best at what you do, the CEO, the #1 superstar in any industry you have to push yourself, compete with other professionals, learn from them and not be afraid you might be out-shined by anyone else." Shoutout this week to such as OKC Ad Club (AAF), PRSA OKC, IABC Central Oklahoma, AMA OKC plus we announce our upcoming podcast series with the Oklahoma Venture Forum.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

There are two major mistakes businesses make: 1. failure to position correctly and 2. attempting to attract too broad of an audience. "Everyone" is not your audience. Kyle and Pritch break down how to avoid these pitfalls. Positioning is finding the best way for your business to compete with others in the market by finding and aligning your business strengths in a competitive scenario against the areas of weakness for your competition. This gives the advantage to you. Finding your position in the market is a lot of work, but well worth it. Failure to do this work often results in closing up shop. Audience is not defined as "everyone" but only as those most likely to engage your business. It's not about being "better" it's about being different. Set yourself apart via differentiation. Only attempt to draw an audience of those who want what you offer, the way you offer it. Be as distinct, direct and different as possible. Let the rest of the potential audience go. Never spend time, money or effort trying to attract the attention of anyone outside the very core of your best, highly targeted audience. If they show up, bonus.  BONUS QUESTION: Both Kyle and Pritch give the best piece of advice they each received directly from a mentor. Both of them have very different but helpful tidbits of wisdom to share. Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

We have a special guest on today's podcast. Jennifer Bryant Robbins is a conversion copywriting expert who started her professional life as an accountant before transitioning to creative services by forming J Bryant Creative in 2011. Jennifer has a specific approach to creating effective copy for websites, blogs and sales funnel collateral. She says "Content tells, Copy sells and Conversion Copy is copy on steroids". She starts with research, then writing and then testing and validation. Too many people just toss copy on a page a hope for the best. General copy tells people what you do, but conversion copy has a specific role or goals to accomplish. It's "selling with a purpose" according to Jennifer. You can find out more about conversion copy services J Bryant Creative at http://jbryantcreative.com or email her at jennifer@jbryantcreative.com or call her directly at (405) 353-COPY.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/  

On this special episode, We talk with Joe Hendrix from Mariner Wealth Advisors about economic issues specific to entrepreneurs, business owners and investors. This includes new changes in tax law, the difference between C-Corp and S-Corp filings and more. Joe is a huge advocate (and we agree) of assembling a team of professionals for your personal/family wealth management in the same way you hire teams for your business endeavors. More than just wealth management, this team should include your legal counsel, insurance, banker, CPA, etc. to cover all the important area of asset protection and assurance.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Pritch and Kyle discuss "lightning round style" the most common communication mistakes they see businesses make every single day. Listen along as they detail what each of the most these missteps are, how it hurts your business communication and how to avoid them.   Pritch's Top 5 Communication Mistakes

1. Spin Is A 4 Letter Word
2. Ethical Lapses (big and small)
3. The Micro-Managing Boss
4. Objectives (that aren't really)
5. These Are Tactics, Not Strategy

Kyle's Top 5 Communication Mistakes

1. Not Using Brand Voice On Social Media
2. It's Social Media, not Selling Media (bonus: social listening)
3. One And Done Content Use
4. Not Adapting Message Per Each Channel
5. Measuring Quantity Over Quality - Because Conversion Is The Only Metric That Matters

We get a little fired up this week. In fact, Kyle issues not 1 but 2 challenges to the audience. Listen and then make comments if you agree, disagree or just want to add more to the conversations.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

There are a plethora of options for entrepreneurs, non-traditional business owners and non-profit organizations can operate without huge upfront cost or commitments. On #NeoMarketing Ep. 35, Kyle and Pritch discuss some of these options including co-working, startup incubators/accelerators, civic and professional organizations. Today's episode was recorded in the co-working space at Project 3810, right down the hall from The Golding Group office. We've been a fan of co-working for years, which we offered at 1219 Creative from 2014-2017. Find ways to connect with others doing what you're doing. Just a few options for young professionals include:

• OU Innovation Hub
• Oklahoma Venture Forum
• PRSA-OKC New Pros
• Metro Tech
• OKC Chamber of Commerce
• IABC-OKC
• AMA-OKC
• Ad Club OKC
• OKC Philharmonic Overture
• Museum of Art Young Professionals
• OKC Arts Council Artisans

If you need more startup and side hustle advice, just ask us. That's what we're here for.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

Today we discuss our business advice reading list. Both Pritch and Kyle detail the books they are currently reading and recommending to others. The full list is below, but listen to find out why they like these specific writers and who can benefit from each of the books recommended. Pritch didn't feel comfortable mentioning his book The Comprehensive Public Relations Reader: Function and Practice but we think you might like it as well.  Kyle's List: Start With Why by Simon Sinek and Crush It + Crushing It by Gary Vaynerchuk Pritch's List: A Leaders Legacy by James M. Kouzes / Barry Z. Posner and How To Work A Room by Susan RoAne  What's on your list? What are you reading or have read that really stuck with you? Let us know in the comments below. Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com … Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

One of the most important elements of crisis communication management is delivering important information in a professional manner, without emotions or additional judgment. Always start with the truth. Facts are your best defense against negative opinions.  If you are going to be a communications professional, entrepreneur or business decision maker then you really need very thick skin. Overly emotional responses are less efficient and less effective. Slow down, take your time and get it right. Authentic empathy is appreciated, but don't get lost in your job of communicating facts and pertinent information. You will have time for personal feelings after the job is done and the situation resolved. Other tactics to incorporate include staff training, crisis protocols and compartmentalization of information and actions in order to stay focused and factual. The best crisis management is to avoid a crisis altogether(or making a small crisis bigger). If you don't have experienced crisis communication managers on your team or a working relationship with third-party professionals, consider reaching out to the local chapter of PRSA or a nearby university for support during a stressful communication period.  During a recent misinformation campaign against one of our non-profit clients, The Golding Group CEO Kyle Golding found himself personally agitated at the amount of misinformed and unrelated individuals interjecting rumors, false information and assumptions into an already misconstrued situation. The stress put on the individuals who work for the NP org. added to his concern. Luckily, everyone's professional training and pre-set protocols ended the situation before any damage was done with some simple but direct communication.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. … https://thegoldinggroup.com … Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

In this bonus podcast episode, Diana Rogers Jaeger from Love To Appreciate discusses the business benefits of creating a Culture of Appreciation in the workplace. Diana breaks down the competitive advantages and costs savings for recruiting, retention and performance when your corporate culture includes appreciation. We discuss how to orientate these cultural changes based on the company's goals and core values for maximum impact. Diana breaks down the 5 Languages of Appreciation in detail: 1. Words of Affirmation 2. Quality Time 3. Acts of Service 4. Tangible Gifts 5. Appropriate Physical Touching Employee appreciation and recognition are similar and work together but also have distinct differences such as performance vs. value measurement. Your top employees benefit from performance recognition but all employees can benefit from a culture of appreciation. Like all good things in business, utilizing appreciation tactics in your workplace is most effective when executed consistently, strategically and with measurable outcomes.  Hear Diana on Thursday 4/5/18 as she presents "The Business Impact of Appreciation" to the IABC-OKC monthly meeting for April or contact her at diana@lovetoappreciate.com.

Highlight audio from the #ResultsJunkies North American Tech Tour in Stillwater, OK featuring The Golding Group CEO Kyle Golding speaking very specifically about how to create effective branding for your start-up. This special episode was recorded and edited by Sarah Zubair. Check out her YouTube channel. Sarah's video edit of this episode is on our YouTube Channel http://bit.ly/GoldingGroupYouTube. The full 45-minute talk will be available soon. In less than 4 minutes, Kyle discusses Branding concepts with the live audience:

• Branding is knowing who you are and how you will compete 
• Advertising is the outward execution of your Branding 
• Branding is the management of dichotomy 
  • • A division or contrast between two things that are or are represented as being opposed or entirely different
    • Branding concurrently connects with your BEST audience & separates your business from the multitude of competition (differentiation)
    • Specific but universal 
    • Immediate with longevity
    • Should be able to stand the test of time, still be relevant and attractive 5, 10 and 25 years from now
    • On (or before) trend but not trendy
• Branding cannot save a bad idea, product or company
• Good branding makes your marketing more efficient
• Good marketing makes your brand understandable

Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. ... https://thegoldinggroup.com ... Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

It's a special guest dual episode of the #NeoMarketing podcast this week. Pritch is on Spring Break so we have two special guest segments. First, we have Diana Rogers Jaeger discussing how to create business success through employee and customer/client appreciation, loyalty and retention. Learn more about Diana and the culture of appreciation at LoveToAppreciate.com. Our second special guest is Joe Hendrix, CPA from Mariner Wealth Advisors talking with our CEO Kyle Golding about building a team to manage your economic assets. Making a profit in business is good, but not protecting or maximizing your cash flow is not. Joe shares his approach to wealth management, risk assessment and what the new tax laws change for entrepreneurs.  We will have longer, more detailed episodes with both Diana and Joe in the future. But for now, check out their advice and tips for success.  Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com … Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

This week on the #NeoMarketing podcast we will be talking about "Branding For Start-Ups" from the recent presentations by our CEO Kyle Golding for the Stillwater, OK stop of the Paul Singh #ResultsJunkies North America Tech Tour and the NW-OKC Chamber #MarketingMonday workshops. "Everyone wants to know about Marketing and Advertising for business, but Branding is step #1. It's where you start. There are a lot of misconceptions still about Branding. Especially when it comes to Start-Ups. Everyone wants to get so focus on the product and the idea. They want to launch so fast. They just want to get out in the world. Branding is ESSENTIAL for a solid launch, connecting with the right audience, getting the right feedback early so that you can position your product or service correctly to continue to draw the right audiences in the future." - Kyle Golding Recorded in the NEW podcast production studio on the campus of the University of Oklahoma. Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com ... Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

#NeoMarketing Podcast from the NEW podcast production studio on the campus of the University of Oklahoma. Today, we're talking about how college students and young professionals are preparing for careers in communications. This includes the use of the latest technology, techniques and trends in content distribution, advertising and public relations. The lines between the disciplines continue to blur, so universities are adapting so they can best provide the skill sets today's student/tomorrow's professionals need to achieve career success in the "business world" after college.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube . Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com . Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

High ethics are essential to any business, non-profit or other organization in the modern information age. Being a professional, we have to hold ourselves to high standards to honest business practices. Your Marketing and Public Relations teams have an additional level of ethical consideration when communicating with the public, stakeholders, employees, etc.  This week, Pritch and Kyle break down the pros/cons of ethics and decision-making. Every communication professional will face situations where someone wants you to break your ethical code. What will you do, how will you correct the situation? Being ahead of this conversation with education, collaboration and professionalism can keep your business out of the (negative) media spotlight.  Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube . Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com . Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

This week, The Golding Group partners Kyle Golding and Pritch Pritchard, APR explain the similarities, differences and crossover of the 4 types of business communications. The pair discuss in what order you start (spoiler: it's marketing) and how to keep your focus on the right area of communication at all times in the sales process.   Bonus: What's the worst sales experience you've ever had? Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube . Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com . Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ Facebook: https://www.facebook.com/StrategicBusinessGrowth/ LinkedIn: https://www.linkedin.com/company/the-golding-group/

A new business faces different challenges than an existing business. Some of these challenges are financing, cash flow management and credit. On this episode of the #NeoMarketing podcast, The Golding Group Partners discuss many of the popular financing and alternative ways to get a start-up off the ground. This includes: • Traditional Bank Loans and Lines of Credit • Venture Capital • Angel Investors • Accelerators and Incubators  • Friends and Family • Grants • Credit Cards Also, Jennifer Seaton, President of the Oklahoma AAF Chapter the OKC Ad Club stops by to talk about the ADDY awards, upcoming meetings and good reasons to join the Ad Club.  Bonus: It's the day after Valentine's Day. Did you forget or did you do a good job showing your love interest how much they mean to you? Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube⠀ ⠀ Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com⠀ ⠀ Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/thegoldinggroup LinkedIn: https://www.linkedin.com/company/the-golding-group Facebook: https://www.facebook.com/StrategicBusinessGrowth  

The professor of PR Pritch Pritchard, APR is breaking down the essential business topic everyone needs but never wants to talk about - Crisis Communications Management. Our discussions include creating protocols not plans, training and empowering your staff to react in case of a crisis. The key is preparation, training and reinforcement. All things you must do before a crisis happens, not as it's happening. Training should include reviews, table-top exercises and real-life scenario role-playing.  The next most important aspect of crisis communication is never, ever spinning to make your situation better than it really is. Like Pritch says: "Bad news doesn't age well" and "Go ugly first" to get the bad news out of the way. Never mislead or omit details you know to be true. Have a selected communication professional pre-designated as your spokesperson (with a plan B and plan C) speak in a single voice for clarity. Winning back the public trust will be hard if you are secretive or too optimistic in your communication. Be realistic.  Pritch suggest 3 things to always include in crisis communications. 1. What you know 2. What you do not know 3. What you are doing to find out more Finally, make sure you crisis communications, which includes risk assessment, written protocol and training program is prepared, administered and audited by an experienced professional. This is too important to leave in the hands of an amateur.  Our special guest this week is Linda Wesley, President of IABC-OKC. She drops by to talk about their upcoming events and membership benefits. News Flash: The Project 3810 Open House and NW OKC Chamber of Commerce #MarketingMonday lunch-and-learn series kickoff are both next Monday, Feb. 12th. For more information click the links.  ⠀ Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube⠀ ⠀ Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com⠀ ⠀ Let’s engage. Follow us on⠀ Twitter: https://twitter.com/GoldingGroup⠀ LinkedIn: https://www.linkedin.com/company/the-golding-group⠀ Facebook: https://www.facebook.com/StrategicBusinessGrowth

This week, Pritch wants to show some love to earned media. In particular, creating relationships with media sources and how to professionally pitch your story ideas. The key is doing a good job sending topics, news releases and story ideas with an actual "News Peg" to it and not everything your client wants "news" for. The relationship should work both ways, with you giving your media contacts tips on newsworthy events and stories that have nothing to do with you or your clients. Just a win for them. Special Guest: This week, President of PRSA-OKC Kristin Ewing, APR drops by to talk about current and upcoming events at PRSA. http://prsaokc.com/index.php Bonus Question: What's the oddest thing you have ever been asked to do for client or boss? Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let's engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/thegoldinggroup LinkedIn: https://www.linkedin.com/company/the-golding-group Facebook: https://www.facebook.com/StrategicBusinessGrowth

"Too many businesses today are set up to benefit themselves and not their audience. It should be the other way around." To compete or be disruptive, business should be providing products/service in a way that benefits the client/customer first. Then, find a way to accomplish that with a profit margin (every business has to make a profit or die) and you now have a viable business model. Give them what they want, how they want it! Learn the lessons of old-school cable companies and cell phone providers. Don't force your customer to do business the way you want, but in a way they want. Build brand loyalty and repeat business through your attitude and structure. Develop real audience profiles and then use that information to be a better business option. Switch the way you think, serving your audience first, to benefit you (more) later. Think long-term, not short. It's harder up front, but so much better and more stable in the long term. It's simply a better way to do business.  Bonus Question: What TV shows, publications, websites, podcast and video shows do you follow for business advice? For Pritch, industry publications like PRSA and Ad Week. For Kyle, Shark Tank, The Profit and Gary V. He's also a big fan of The Pursuit by Kelsey Humphreys on YouTube. What are you watching and reading online to get your business advice (besides the NeoMarketing Podcast of course)? Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let's engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/thegoldinggroup LinkedIn: https://www.linkedin.com/company/the-golding-group Facebook: https://www.facebook.com/StrategicBusinessGrowth

In a special guest segment "bonus" podcast, Alyssa Murphy drops in to talk about Next Thought Online Learning and Next Thought Studios, a Norman, OK-based technology company with an online learning and content focus. We discuss the ways technology is changing how we learn, communicate and do business in 2018. Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube. Every week on the NeoMarketing podcast, The Golding Group partners briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let's engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/thegoldinggroup LinkedIn: https://www.linkedin.com/company/the-golding-group Facebook: https://www.facebook.com/StrategicBusinessGrowth

Employee communications have always been an HR issue, but why? PR and marketing professionals are better equipped to drive internal employee communications. Employees need to know the company mission, position, offers and value statement. Employees are your greatest ambassadors. Word-of-mouth from employees has huge value in-person, online and via social media. A company stands for what the employees stand for. The keys are building relationships and engagement. Can you mid-level employees do a better job with internal communications? Probably so. Your PR team can help. Often, companies with rapid growth (existing and startups) lose their effectiveness due to a lack of internal communication structure. Like our Golding Group partner Felicite Moorman says: "Death By Success" from rapid growth. The lack of employee communications is as detrimental as gaps in internal structure, inventory or cash flow. Special guest Alyssa Murphy drops by to discuss AMA-OKC, our local chapter of the American Marketing Association. Alyssa tells us about upcoming signature speaker series, their annual Super Bowl Ad review and upcoming "Marketini" awards. http://amaokc.org/ Subscribe to the NeoMarketing podcast on iTunes and videos on YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/thegoldinggroup LinkedIn: https://www.linkedin.com/company/the-golding-group Facebook: https://www.facebook.com/StrategicBusinessGrowth

It's that time in the new year when we set resolutions for ourselves. In business, we set goals to track our successes (or lack thereof). This allows a business to do more of what works and less of what doesn’t. Just because your business is profitable, doesn’t mean there isn't room for improvement. Side Note: Almost no one is doing 5-year strategic plans anymore. Business moves too fast today. Prepare a 12-18 month plan with a 36-month max. When setting goals, never start with tactics (the fun stuff). Instead, use these 3 concepts for setting the proper goals.

• Obtainable: Set your goals high, but not so high you cannot obtain them. Set an additional “stretch” goal to push yourself but in a realistic way. Factors within and outside your business will affect you throughout the year. Don't just set goals against your primary competition, but all discretionary spending options.
• Measureable: According to Pritch, measurement is the most important part. If you can’t quantify it via math, it’s not measurable. You have to start somewhere (X) and end the year somewhere else (+/-X). Goals need to be connected to audience and market factors such as share percentage, scope, etc.
• Specific: You can’t measure something if you don't set a specific goal. "More Sales" is not specific, but "increase sales by X% or $X" is. The other aspect of being specific is setting a timeline and budget. What do you want to accomplish, when and how much will you spend? Only do those things that have positive ROI. You need to be profitable to survive. 

Once you have taken these three steps, the strategy and tactics will be obvious. Now, divide up your set budget based on impact, priority, etc. then execute! Bonus question: On a personal note, what’s your New Years Resolution? Subscribe to the NeoMarketing podcast on iTunes and videos on YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let's engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/thegoldinggroup LinkedIn: https://www.linkedin.com/company/the-golding-group Facebook: https://www.facebook.com/StrategicBusinessGrowth

As we welcome in 2018, take a listen to some of the top moments from the #NeoMarketing podcast in 2017. Great advice, some argumentative statements, a few bloopers and an invitation to ask us questions or be a podcast guest. All of it happened in 2017, and we expect a whole lot more in 2018. We want to thank everyone for listening, subscribing, sharing online and supporting the show. We do this every week to help small business, entrepreneurs and those looking to hustle and grind their way to a better future. to be a guest or ask a specific question, contact us at http://bit.ly/ContactTheGroup Next week, we're back with a regular episode. Subscribe to the NeoMarketing podcast on iTunes and videos on YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. Let's engage. Follow us on social media. Twitter  Instagram LinkedIn Facebook

In today's market, speed is essential. Waiting for the perfect scenario to launch your blog, vlog, podcast or startup is a huge mistake. Ideas are great, but execution is the key to success. Consistent delivery of information is more valuable than a flawless launch. There is no "perfect" time for anything. Even Gary V. and Casey Neistat had to learn as they worked. Technology is making it possible to bring the best ideas to reality fast. We started the #NeoMarketing podcast with no real idea what would happen or when. With only 20 episodes posted, the connections and interactions have been amazing. Keep watching and asking questions. The key is falling in love with the process of creating valuable content, not the final product. What are you waiting for? Subscribe to the NeoMarketing podcast on iTunes and videos on YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. Let’s engage. Follow us on Twitter Instagram LinkedIn Facebook

The Golding Group's resident Professor of PR Pritch Pritchard, APR starts a multi-part series of discussions about overlooked aspects of public relations with a conversation about community involvement and relationship building. Philanthropy, public events and employee giving programs all benefit businesses as responsible members of the local community. But there is so much more a business can do, for all the right reasons. . Bonus question: What are your family plans for the Christmas holiday? . Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube . Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. . https://thegoldinggroup.com . Let's engage. Follow us on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/thegoldinggroup LinkedIn: https://www.linkedin.com/company/the-golding-group Facebook: https://www.facebook.com/StrategicBusinessGrowth

The first video podcast from the new #ContentFactory in the Project 3810 space. There are plenty of resources for how to develop content marketing (including this video podcast series) but what is the key that everyone is missing? Don't just listen to experts advice, but watch what they do. Reverse engineering others success is a very effective way of finding your path to the same success. The first key not waiting, but getting started with what you know and improve from there. Subscribe to the NeoMarketing podcast on iTunes and videos on YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. Let's engage. Follow us on social media. Twitter  Instagram LinkedIn Facebook

Authenticity is an ever-increasing element of modern marketing. Advertisers are using community content and social causes to draw attention, such as the recent anti-bullying ads from Burger King, but is it authentic concern or a disguised sales pitch? Did the ad connect with the right audience as intended? Is it authentic to the BK brand? Why or why not? So what can BK do to prove the authenticity of a campaign like this? By sharing background, decision making process, planning and collaborators. The Golding Group partners discuss how to stay authentic to your brand by being open, transparent and honest about the good and bad. Show the "warts and all" as the saying goes. Don't forget, you can't fake the funk. The public sees through deception and dirty tricks. Bonus: Pritch is apparently afraid of the Burger King and finds the TV character to be a bully of sorts. Recorded at the OU Innovation Hub, a great space for creative professionals and entrepreneurs. http://www.ou.edu/innovationhub.html Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let’s engage. Follow up on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ LinkedIn: https://www.linkedin.com/company/the-golding-group/ Facebook: https://www.facebook.com/StrategicBusinessGrowth

How are communications professionals utilizing new innovations in technology, tactics and strategy? You have to begin the conversation with social media. Not only the platforms themselves but the engagement, paid placement and analytic tools on the “backside” of Twitter, Instagram, Facebook, etc. The “big” data that can be collected and utilized is providing tremendous innovation, but is still in its infancy with so much more potential to come. How do you put a number on relationships? Social media is innovating the way we build relationships with clients, stakeholders, supporters, etc. It’s not a 1-to-1 sales scenario like traditional advertising. We also discuss innovations in thought process, such as the current definition of Public relations and Edelman's theory of Communications Marketing (as opposed to marketing communications). "There are three governing principles of communications marketing according to Edelman: Evolve, Promote and Protect. This is a very different way of thinking for the advertising, marketing, public relations profession." https://www.edelman.com/insights/intellectual-property/the-rise-of-communications-marketing/ Other innovations to be considered include the current size, portability and low cost of Audio / Video production equipment. Being able to produce a video (just like this video) on a laptop or iPad in a remote location was not possible just a few years ago. The speed at which we can set up, produce content and distribute without cost barriers is empowering to professional and non-professional communicators alike. The ability to plan, schedule and measure analytics of customized content for multiple channels now allows for smart, informative information to reach larger, broader and more diverse audiences. Add mobile, wireless and stream delivery and the communications industry is truly benefiting from current innovations. Special thanks to Sarah Zubair for the clip for the OU PRSSA Diversity in PR panel discussion. Check out her killer video production work: SarahSeeks.com and YouTube. Don’t forget, November is #NoShaveNovember or #Movember. Gentlemen, please consider getting a health checkup this month (or next). Know your numbers. Recorded at the OU Innovation Hub, a great space for creative professionals and entrepreneurs. Subscribe to the NeoMarketing podcast on iTunes http://bit.ly/TheGoldingGroup and videos on YouTube http://bit.ly/GoldingGroupYouTube Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining. https://thegoldinggroup.com Let's engage. Follow up on Twitter: https://twitter.com/GoldingGroup Instagram: https://www.instagram.com/TheGoldingGroup/ LinkedIn: https://www.linkedin.com/company/the-golding-group/ and Facebook: Nov 30, 2017

It's #MensHealthMonth #Movember #NoShaveNovember. For Golding Group partner Pritch Pritchard, it's personal. He had a close call with prostate cancer a few years back, so today we're putting the word out about getting a check-up as part of Men' Health November also known as Movember. Recorded at the OU Innovation Hub on the Norman, OK campus a great space for creative professionals and entrepreneurs. The Innovation Hub aims to bring ideas to life. The resources are at your discretion and they want to assist you in your creations. The possibilities are endless.The Innovation Hub offers a variety of resources like FabLab, CCEW, Center for Entrepreneurship, iHub Cafe and Collaborate Spaces. Subscribe to the NeoMarketing podcast on iTunes or Spreaker or YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

The communications industry has done a pretty good job of addressing gender, racial and ethnic diversity and inclusion over the last 10-15 years, but more work still needs to be done in areas such as age, experience, backgrounds and diversity of thought. Diversity creates value in organizations due to the mix of thought processes that come along with different life experiences. But how can organizations how conversations about sensitive subjects like race, gender, sexual orientation or politics in a positive manner? The answer is an open corporate culture. But, this culture will not happen overnight. Business leaders must foster open attitudes over time while allowing for dialog and challenges without repercussions. The best employees are drawn to and remain loyal to diverse, inclusive organizations with a culture of positivity and open-mindedness. Clip for the OU PRSSA Diversity and Inclusion panel 11/13/17 (referenced in the first minute and again at 9:48) featuring Kyle Golding discussion deeper areas of focus for diversity and inclusion.  Special thanks to the OU Innovation Hub on the Norman, OK campus. A dedicated space for increasing innovation and entrepreneurship across The University of Oklahoma and our community. The Innovation Hub aims to bring ideas to life. The resources are at your discretion and they want to assist you in your creations. The possibilities are endless.The Innovation Hub offers a variety of resources like FabLab, CCEW, Center for Entrepreneurship, iHub Cafe and Collaborate Spaces. Subscribe to the NeoMarketing podcast on iTunes or Spreaker or YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

Everyone asks us "What makes a marketing, advertising, public relations or community campaign successful?". The Golding Group partners discuss their top tips for ensuring the success of a campaign. 

• Consistency - You just can't stop after a few attempts, keep it up
• Research - The How and Why, Googling isn't research
• Audience Focus - Customers and Stakeholders, Pain Points, Motivation, Behavior and Goals
• Customization - Audience, Reason for Campaign, Delivery Channel, Time Table
• Objectives - Need to be Specific, Realistic (Obtainable), Measurable Goals and Stretch Goals

Special thanks to the OU Innovation Hub on the Norman, OK campus. A dedicated space for increasing innovation and entrepreneurship across The University of Oklahoma and our community. The Innovation Hub aims to bring ideas to life. The resources are at your discretion and they want to assist you in your creations. The possibilities are endless.The Innovation Hub offers a variety of resources like FabLab, CCEW, Center for Entrepreneurship, iHub Cafe and Collaborate Spaces. Subscribe to the NeoMarketing podcast on iTunes or Spreaker or YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.  

"Big Data" was a major topic at the recent PRSA ICON Conference. The Golding Group partners Pritch Pritchard, APR and Kyle Golding discuss exactly what the term Big Data means and how startups, small business and corporations use information in different ways.  Ultimately, Big Data is research for understanding your customer and target stakeholders as part of the marketing 2-way conversation. Big Data by itself powerful, but even more so when combined with real-world input and balanced by refining and adapting your processes to market factors.  Bonus Question: What is your favorite social media platform? Subscribe to the NeoMarketing podcast on iTunes or Spreaker or YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

Profit is the name of the game in business. Everyone defaults to increasing sales to drive profitability but there is also a second powerful way to more profit. That is internal efficiency. If you can lower the cost of doing business, you can make more per transaction. The Golding Group partners examine both sides of the conversation and how to utilize both for maximum efficiency, effectiveness and business success.  Bonus Question: What is the role of creativity in business?

Subscribe to the NeoMarketing podcast on iTunes or Spreaker or YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

We revisit a theory our CEO Kyle Golding proposed during a speech to the Little Rock, AR chapter of PRSA in 2012, that the basis of all current digital marketing is public relations. Social media, blogging, vlogging, etc.... backed by content, influencer, inbound, relationship-based and/or push+pull marketing strategy is essentially PR. Solidly written core messaging, consistent across all digital and traditional media, that creates a truthful impression of a business, non-profit, event, etc.... currently called digital marketing has traditionally been public relations. The tools, channels and delivery methods have changed but the core ideas are based on PR. Story, relationship and audience without a hard sales pitch - all basis of traditional PR and current digital marketing (when executed well). Social media and public relations are most effective when there is an honest transfer of information without a direct call-to-action. People do not want to be "sold".

The Golding Group partners Kyle Golding and Pritch Pritchard break down this theory and discuss the ideas in depth with clips from the original presentation from 2012: Kyle Golding explains how creativity and public relations work together to create some of today's hottest marketing trends. 7 minutes from his 45-minute presentation to PRSA Little Rock in October 2012. (Vimeo)

Bonus Question: What are your communication pet peeves?  Subscribe to the NeoMarketing podcast on iTunes or Spreaker or YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

The Golding Group's Chief Strategic Counsel Pritch Pritchard, APR just returned (yesterday) from the Public Relations Society of America (PRSA) International Conference in Boston, Massachusetts with some interesting thoughts and ideas for more effective public relations. Here are just a few of the topics that are changing the role of PR professionals today:

• Big Data
• Diversity in PR
• The Dark Web / Hacking
• Online Reputation Management
• Change Management
• Research Availability
• Strategic Planning

Also at the PRSA Icon Conference, Pritch was named the 2018-2020 Director for the Southwest District. He will be representing the professional concerns of the area and be part of a strategic plan for PRSA's future. Congratulations Pritch!

Bonus Question: Do you like traveling, and do you travel "well" or not? Subscribe to the NeoMarketing podcast on iTunes or Spreaker or YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

Unfortunately, crisis communication planning has become essential for business, non-profits, events and government agencies in the current age of scandals, weather events and terrorism. The speed of today's 24-hour news cycle and social media reporting makes preparation and protocol for crisis communications an absolute necessity. The Golding Group partners discuss when and how to manage information flow during a crisis that directly affects your business. We also discuss when to comment or stay out of the public discussion of current news events not directly related to your business. Our thoughts and prayers go out to everyone currently dealing with and affected by storms, wildfires, mass shootings, terrorist attacks and other disasters. First responders, rescue and relief efforts are always most important but clear, professional communications are also important aspects of managing tragic events. 

Bonus Question: Crisis Communication missteps of the week. Subscribe to the NeoMarketing podcast on iTunes or Spreaker or YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining

The rise of audio and short-form video in content marketing. On this episode, The Golding Group partners discuss:

• Podcast
• Anchor.fm
• Passive audio
• Short form video
• Shrinking attention spans
• Blogging and social media today
• Vlogging
• Engagement
• Aggregation of content
• Use, reuse, consistency

Want to be a guest on the NeoMarketing podcast? Contact us: http://bit.ly/GGContact Have a question or topic suggestion? Ask on Twitter @GoldingGroup or Instagram @TheGoldingGroup or Facebook /StrategicBusinessGrowth.

Bonus Question: Who would be your "dream" guest on the podcast? We discuss why we want to interview Mark Cuban, Gary Vaynerchuk and Simon Sinek.  Subscribe to the NeoMarketing podcast on iTunes or Spreaker or YouTube.  Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

The how, when and why of crisis communication management when news travels at the speed of light thanks to internet, mobile and social media. Topics include:

• 24 Hour News Cycle or 24 Second News Cycle
• Social Media: Friend or Foe
• Controlling The Message (or not)
• Give Answers, But Also GIve Prospective
• Ethics = Creditability
• Respond To A Crisis or No Response

Bonus Question: Describe your dream project or perfect client? For Pritch, it's a prime example of thought leadership. For Kyle, a full scope startup to a realized brand. Subscribe to the NeoMarketing podcast on iTunes or Spreaker or YouTube. Every week on the NeoMarketing podcast, The Golding Group partners Pritch Pritchard, APR and Kyle Golding briefly (5-8 mins.) discuss best practices, latest trends and modern techniques for professional business communications including advertising, marketing, digital channels, social media, public relations and alternative options. Educational, informative and (hopefully) entertaining.

We discuss how to say "Yes" or "No" to prospective clients and how to let a current client go when it's just not working. A business relationship is like any other relationship, with both parties deserving respect, consideration and clearly defined roles. When that can't be achieved or your client is just not the right "fit" you should end that working relationship, otherwise know as firing the client. These things happen in business all the time, but it's nerve-racking the first time you say No or fire an existing client. 

Bonus Question: Have you ever fired a client due to an ethical issue? Both Pritch and Kyle have great stories about refusing to break their own ethical code even if it costs money, a job or business relationship. Subscribe to the podcast on iTunes or Spreaker or YouTube

The Golding Group Chief Strategic Counsel Bob “Pritch” Pritchard, APR ask the very relevant question "What does the term NeoMarketing mean?" to our CEO and Chief Strategic Idealist Kyle Golding. After all, this was a term he created specifically for this podcast. The two discuss the integration of modern technology with traditional tactics, creating NeoMarketing. Stop marketing like it's 1950, 1980 or even 2014! Bonus Question: What are you working on right now? Kyle is involved in a tech startup VORTTX Training and Testing. Pritch is wrapping up his second university text book for PR students. Subscribe to the podcast on iTunes or Spreaker or YouTube

On Episode 2, we discuss the value of consistency in brand voice, message and delivery in your marketing execution. We give a few examples of what to do and NOT do in creating efficiency from the street to the C-Suite.  Bonus Material: Kyle discusses his love of college football and Pritch professes his love for Monty Python movies. Subscribe to the podcast on iTunes or Spreaker or YouTube

Our first episode. Meet the host: Kyle Golding and Pritch Pritchard, APR. On this episode, we dive into communication integration and what it means for business and non-profits in 2017 and beyond.  Bonus Material: Get to know a little more about each of the show host: Kyle Golding and Pritch Pritchard. Subscribe to the podcast on iTunes or Spreaker or YouTube