Questions for now - Compelling perspectives on digital CX
By TELUS International
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Episodes: 45
Description
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
| Episode | Date |
|---|---|
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What is the Frank And Oak secret for adapting to changing customer preferences?
|
Apr 29, 2024 |
|
What trends are shaping customer experiences in 2024?
|
Mar 27, 2024 |
|
How can employee-facing technology improve your customer experience?
|
Feb 27, 2024 |
|
Has the time come to prioritize voice-first experiences?
|
Jan 11, 2024 |
|
Are these digital CX resolutions on your list for 2024?
|
Dec 08, 2023 |
|
What do people get wrong about automation?
|
Nov 14, 2023 |
|
How can start-ups achieve the same world-class customer experience as a Fortune 500 company?
|
Oct 13, 2023 |
|
How can brands rethink data security to maintain customer trust?
|
Sep 07, 2023 |
|
How can brands leverage innovation to recruit top-tier talent?
|
Jul 31, 2023 |
|
How do customer expectations change in difficult economic climates?
|
Jun 29, 2023 |
|
How can brands keep up with algospeak?
|
May 25, 2023 |
|
A trailer for now: Questions for now - Compelling perspectives on digital CX
|
May 18, 2023 |
|
Matt Dixon on overcoming customer indecision
|
Aug 17, 2022 |
|
Seth Earley on setting the groundwork for AI implementation
|
Feb 18, 2022 |
|
Bitpanda on the future of investing
|
Dec 06, 2021 |
|
How a modern fintech is transforming traditional banking
|
Nov 23, 2021 |
|
Spotify and the future of intelligent automation
|
Oct 25, 2021 |
|
How to engage a remote workforce with technology
|
Oct 12, 2021 |
|
Tackling modern governance with Diligent
|
Sep 27, 2021 |
|
Coding the future with Sinead Bovell
|
Aug 16, 2021 |
|
The Home Depot on shaping CX with strong values
|
Jul 26, 2021 |
|
How Melio uses CX as a brand-defining moment
|
Jul 12, 2021 |
|
Is your business plan future-proof?
|
Jun 22, 2021 |
|
Employers as educators
|
May 22, 2021 |
|
How Daily Harvest delivers premium CX at scale
|
May 17, 2021 |
|
Brian Solis on the novel economy and Gen-N
|
Apr 16, 2021 |
|
Annette Franz on tackling CX pain points
|
Mar 05, 2021 |
|
Twilio on digital transformation and software developers
|
Jan 14, 2021 |
|
How Patagonia's employee engagement leads to great CX
|
Sep 24, 2020 |
|
How Shopify adapted to demand during the pandemic
|
Aug 13, 2020 |
|
What CX means to venture capitalists
|
Jul 10, 2020 |
|
The voice activated CX platform simplifying the smart home industry
|
May 01, 2020 |
|
How Indeed.com views and masters client success
|
Oct 16, 2019 |
|
Shifting customer engagement from transactional to human
|
Oct 04, 2019 |
|
Using data to understand customers from Wix.com
|
Jun 21, 2019 |
|
How Dropbox converts freemium users into premium payers
|
Jun 07, 2019 |
|
The CX guru showing great companies how to be amazing
|
May 31, 2019 |
|
Meet the CX leader who learned her trade in the trenches
|
Apr 24, 2019 |
|
How Headspace converts new users into customers for life
|
Mar 15, 2019 |
|
Getting clever about CRM - Insights from Salesforce
|
Feb 11, 2019 |
|
The importance of a customer-first mindset - Insights from HubSpot
|
Mar 19, 2018 |
|
Scaling CX - A talk with Airbnb's head of global customer experience
|
Mar 05, 2018 |
|
7 imperatives for moving your customer experience to the next level
|
Feb 19, 2018 |
|
Leadership coaching - Insights from tech giant Airbnb (with Renn Vara)
|
Jan 08, 2018 |
|
Getting personal: Leveraging the power of IoT and big data (with Strava)
|
Nov 27, 2017 |