Tell Me Something Good About Retail
By Bob Phibbs, The Retail Doc
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Subscribers: 9
Reviews: 0
Episodes: 132
Description
Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
| Episode | Date |
|---|---|
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Wisdom Behind the Windows: The Greatest Challenge in Retail is Merging Technology with Human Touch
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Apr 10, 2025 |
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Wisdom Behind the Windows: Unlocking the Secrets to Employee Development and Customer Loyalty in Retail
|
Mar 13, 2025 |
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Wisdom Behind the Windows: How Can Retailers Build Stronger Connections with Their Customers?
|
Feb 13, 2025 |
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Wisdom Behind the Windows: How Can Retailers Foster Genuine Human Connections in a Digital Age?
|
Jan 17, 2025 |
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Building Community Through Comics
|
Dec 05, 2024 |
|
The Unexpected Marriage of Luxury Retail and Dining
|
Nov 14, 2024 |
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Battling Retail Burnout and Boosting Sales
|
Oct 24, 2024 |
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Ecom Secrets To Grow Your Sales
|
Sep 05, 2024 |
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Teen Trainee to Retail Innovator: An Inspiring Path
|
Jul 11, 2024 |
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What Went Wrong At Ted Baker?
|
Jun 19, 2024 |
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From Basement Beanbags to Beloved Brand: Lovesac's Entrepreneurial Saga
|
Jun 06, 2024 |
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Behind the Magic: Disney Retail Secrets with Jim Fielding
|
May 09, 2024 |
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Smart Customers, Stupid Companies: Revolutionizing Retail Experience
|
Apr 04, 2024 |
|
Differentiate or Die: Standing Out in Retail
|
Mar 07, 2024 |
|
Cool Ways Retailers Use AI
|
Dec 14, 2023 |
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It's All In The Data Collection
|
Nov 30, 2023 |
|
How to Overcome Theft
|
Nov 16, 2023 |
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When Pennies Matter
|
Nov 02, 2023 |
|
Disarming Unruly Customers
|
Oct 19, 2023 |
|
Invigorating the dignity and loyalty of the frontline
|
Oct 05, 2023 |
|
Bringing a Spark of Joy to Stores
|
Sep 21, 2023 |
|
Hear It From The CPAS
|
Sep 07, 2023 |
|
Janel Anderson: Banishing Difficult Conversations
|
Jun 22, 2023 |
|
Shep Hyken: Getting Customers To Return
|
Jun 01, 2023 |
|
Kimberly McGlonn: Fashion as Catalyst for DEI Dialogues
|
May 11, 2023 |
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Follow The Results: YouTube Ninja Nate Woodbury
|
Apr 20, 2023 |
|
Clint Pulver: The Undercover Millennial Shares Retail Stories
|
Mar 30, 2023 |
|
Emmanuel Probst: Global Lead, Brand Thought-Leadership at Ipsos
|
Feb 16, 2023 |
|
Deanna Wallin: Retail Doesn't Have Time For Disaster
|
Jan 26, 2023 |
|
Naomi Wheeless: Divising a Seamless Retail Strategy
|
Nov 17, 2022 |
|
Dan Hodges: Innovation Comes From Store Tours
|
Nov 03, 2022 |
|
Matt Lafone: The Store As Community Builder
|
Oct 13, 2022 |
|
Serge Khalimsky: The Mall is alive and well
|
Sep 08, 2022 |
|
Elizabeth Herbst-Brady: Keep your customer at the center
|
Aug 18, 2022 |
|
Bruce Winder: Trends in Retail
|
Jul 28, 2022 |
|
Steve Cook: Over-communicating to keep trust with your customers
|
Jul 07, 2022 |
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Helen Herrick: Creating The Best Retail Stores
|
Jun 16, 2022 |
|
Soon Yu: The Value of Friction In Retail
|
May 26, 2022 |
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Howard Prager: Making Kindness a Priority with Howard Prager
|
Apr 28, 2022 |
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Mark Quinn & Mark Kinsley: Celebrating A Good Sleep
|
Jan 13, 2022 |
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Neely Tamminga: A year of vindication for retail
|
Jan 05, 2022 |
|
Phil Thorne: What people do in stores is what matters
|
Dec 16, 2021 |
|
Greg Buzek: The Retail Orphan Initiative
|
Dec 09, 2021 |
|
Brent Hollowell: The mental shift to growing sales with technology
|
Dec 02, 2021 |
|
Robert Christie: There's So Much Opportunity Right Now
|
Nov 23, 2021 |
|
Ron Thurston: Changing the Way We Talk About Retail
|
Nov 18, 2021 |
|
Melissa Gonzalez: The Fabulous Opportunities in pop-up retail
|
Nov 11, 2021 |
|
Tom Sullivan: Be The Company Where You Want to Work
|
Nov 04, 2021 |
|
Nick Ernst: We save the holidays for our customers
|
Oct 28, 2021 |
|
Ethan Chernofsky: Don't Squander Your Uniqueness To Become Like Your Competitor
|
Oct 21, 2021 |
|
Jill Renslow: How the Mall of America Is Coming Back [Episode 508]
|
May 13, 2021 |
|
Patric Richardson, The Laundry Guy: Cleaning Up Retail [Episode 507]
|
Apr 08, 2021 |
|
Patricia Fripp: How to Win More Customers [Episode 506]
|
Mar 18, 2021 |
|
James Rhee: Stories of Kindness, Math, Mindset, and Trust [Episode 505]
|
Feb 05, 2021 |
|
Martin Lindstrom: Branding, Tribes, and More. [Episode 504]
|
Jan 22, 2021 |
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Peter Cohan: How Retailers Are Winning Back Customers [Episode 503]
|
Jan 08, 2021 |
|
Verizon Launches A Call For Kindness Project [Episode 502]
|
Nov 25, 2020 |
|
Mike Sheldrake Stories of Independent Success [Episode 501]
|
Nov 13, 2020 |
|
DeAnna McIntosh on Brand Diversity Strategies [Episode 416]
|
Jun 19, 2020 |
|
Paraic Mulgrew on Innovation in Specialty Games Retailing [Episode 415]
|
Jun 12, 2020 |
|
Ionut Vlad on Increasing Brand Visibility Through Movement [Episode 414]
|
Jun 05, 2020 |
|
Ben Rodier on Relationship Building with Clienteling [Episode 413]
|
May 29, 2020 |
|
Paco Underhill on Reinventing the Retail Experience [Episode 412]
|
May 22, 2020 |
|
Nikki Baird on Reopening Safely and Sanely [Episode 411]
|
May 15, 2020 |
|
Derek O’Carroll on Creating a Retail Culture [Episode 410]
|
May 08, 2020 |
|
Richard Shapiro on Creating Human Connection [Episode 409]
|
May 01, 2020 |
|
Neil Abramson on All Things Resale [Episode 408]
|
Apr 24, 2020 |
|
Shlomo Chopp on Bridging the e-Commerce to Retail Storefront Gap [Episode 407]
|
Apr 17, 2020 |
|
Jacyn Heavens on the Regional Differences in Retail [Episode 406]
|
Apr 10, 2020 |
|
Dan Hodges on the Design of Experience Retail [Episode 405]
|
Apr 03, 2020 |
|
Danielle Ewert on Attaining Transparency with POS [Episode 404]
|
Mar 27, 2020 |
|
Lauren McGuire on How We Experience Sound in Retail [Episode 403]
|
Mar 20, 2020 |
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Carol Leaman on How Playing Games Leads to Better Employee Learning [Episode 402]
|
Mar 13, 2020 |
|
Michael Zakkour on New Models for Consumption and Retail [Episode 401]
|
Mar 06, 2020 |
|
Paco Underhill on the Science of Age When it Comes to Retail [Episode 316]
|
Jan 17, 2020 |
|
Joe and John Gaither on Differentiating Your Product [Episode 315]
|
Jan 10, 2020 |
|
Alex Shuford on How to Manage Expectations When it Comes to Customer Service [Episode 314]
|
Jan 03, 2020 |
|
Emmanuel Probst on How to Succeed in a Saturated Market [Episode 313]
|
Dec 27, 2019 |
|
Melissa Agnes on Managing Crisis in the Digital Age [Episode 312]
|
Dec 20, 2019 |
|
Rick West on Eliminating Shopper Recall [Episode 311]
|
Dec 13, 2019 |
|
Tom Shay on How to Compete with Big Box Stores [Episode 310]
|
Dec 06, 2019 |
|
Ashley Merrill onThe Right Way to Capitalize on Consumer Trend In Retail [Episode 309]
|
Nov 30, 2019 |
|
Bob Phibbs on What a Retailer Really Needs to do to Compete with Online Retailers [Episode 308]
|
Nov 22, 2019 |
|
Greg Goodwin on How To Ensure Your Retail Brand Responds To Change Effectively [Episode 307]
|
Nov 15, 2019 |
|
Andy Heck on the Key to Selling Diverse Product Lines [Episode 306]
|
Nov 08, 2019 |
|
Heidi Owen West on Understanding Your Store’s Purpose [Episode 305]
|
Nov 01, 2019 |
|
Dax Dasilva on Why You Must Work with Others to See the Change You Want [Episode 304]
|
Oct 25, 2019 |
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Bill Jackson on 3 Takeaways for Your Specialty Retail Brand [Episode 303]
|
Oct 18, 2019 |
|
Jordan and Glenn Edwards On Being Entrepreneurial In Retail [Episode 302]
|
Oct 11, 2019 |
|
Neil Saunders on The Three Challenges Every Retailer Faces [Episode 301]
|
Oct 04, 2019 |
|
Martin Lindstrom On Why Legacy Brands Are Toast [Episode 221]
|
Jun 21, 2019 |
|
Luke Kingsnorth, CEO of Charles Tyrwhitt, On Building A Global Brand [Episode 220]
|
Jun 14, 2019 |
|
Al Gerrie, CEO of Zig Zag, On Retail's Dirty Secret: Returns [Episode 219]
|
Jun 07, 2019 |
|
Mark Fletcher, Owner of NewsXpress AU. On Finding Out That Sarcasm Can Sell [Episode 217]
|
May 25, 2019 |
|
Mark Kilens, VP of Content and Community at Drift, On The Conversations You Have With Customers [Episode 216]
|
May 17, 2019 |
|
Nitin Mantani, CEO of PredictSpring, Says It's About Transparency And Convenience [Episode 215]
|
May 10, 2019 |
|
Tammi Ketterman of Ketterman's Jewelers Says Customer Triggers Spark Sales [Episode 213]
|
May 03, 2019 |
|
Chris Bossola, CEO of Need Supply, On The New Luxury Millennial Customer [Episode 214]
|
Apr 24, 2019 |
|
Roy Erez, CEO of Loop Commerce, On Uncoupling Gifting From Shipping [Episode 212]
|
Apr 14, 2019 |
|
Jon and Gila Kurtz, Founders of Dog Is Good, On Building A Brand From An Idea To Product [Episode 211]
|
Apr 05, 2019 |
|
Apu Gupta, CEO of Curalate, On Social Commerce Mistakes and Opportunities [Episode 210]
|
Mar 31, 2019 |
|
Joey Pointer, CEO of Fleet Feet, On Getting Everybody Onboard [Episode 209]
|
Mar 22, 2019 |
|
Greg Petro, CEO of First Insight, On Going To Market Smarter [Episode 208]
|
Mar 16, 2019 |
|
Jonathan Treiber, CEO and Co-Founder of RevTrax, On Getting People Into Stores [Episode 207]
|
Mar 09, 2019 |
|
Ralph Simons, CEO of Tane, Says Clients Buy With Their Eyes, Then Their Wallets [Episode 206]
|
Mar 01, 2019 |
|
Jane Lu, CEO of Showpo, Says Being a Good Business Person Means Being a Good Problem Solver [Episode 205]
|
Feb 22, 2019 |
|
Matt Rhodus, Director & Industry Principal at NetSuite, Asks What Are You Arming The Associate With? [Episode 204]
|
Feb 15, 2019 |
|
Nick Molnar, CEO Afterpay, On The Right Work Creates Entrepreneurial Spirit [Episode 203]
|
Feb 08, 2019 |
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Kevin Harwood, VP Technology at Outdoor Voices, Says Don't Be Scared Of A Crisis [Episode 202]
|
Feb 05, 2019 |
|
NRF 2019: 3 Takeaways from Retail's Big Show [Episode 201]
|
Jan 28, 2019 |
|
Hilary Blair, CEO of Articulate Real and Clear, On The Shifts In Conversation [Episode 123]
|
Nov 25, 2018 |
|
Georganne Bender & Rich Kizer Say Retail Is A Comparison Game [Episode 121]
|
Nov 09, 2018 |
|
Jamie Bettencourt, SVP of Mood Media On Using The Senses To Bring Stores To Life [Episode 120]
|
Nov 02, 2018 |
|
Dean Shulman, SVP of Brother, On Creating A Passionate Network Of Dealers [Episode 119]
|
Oct 24, 2018 |
|
Colby Williams of Parengo Coffee On Small Town Retail Rewards [Episode 118]
|
Oct 08, 2018 |
|
Becky Tyre, Founder of Retail Details On A Love For Independent Retail [Episode 117]
|
Sep 15, 2018 |
|
Bob Phibbs Says When The Mind Goes, So Should You [Episode 116]
|
Sep 09, 2018 |
|
Paula Rosenblum On Cracks In Amazon's Grip [Episode 115]
|
Aug 31, 2018 |
|
Whitney Morgan of Collage On Being Socially Responsible [Episode 114]
|
Aug 17, 2018 |
|
Todd Gill, Former Director of Retail for Calphalon, Says You Can't Over-Communicate [Episode 113]
|
Aug 10, 2018 |
|
Jennifer Grimm, Founder of Lux Beauty Boutique, Says Math Doesn't Lie [Episode 112]
|
Jul 27, 2018 |
|
Patricia Fripp, CEO & Founder of Fripp, Says Work Smarter, Not Harder [Episode 111]
|
Jul 20, 2018 |
|
Tony Post, Founder & CEO, On Listening To Your Customers [Episode 110]
|
Jul 13, 2018 |
|
Melanie Tillett, Founder of Tillets On Building A Vast Online Following [Episode 109]
|
Jul 06, 2018 |
|
Paul LaPonte of Quality Sewing On Finding A Way To Say Yes [Episode 108]
|
Jun 29, 2018 |
|
LaDonna McCarran of Nook & Cranny Says Manage Your Business From Your Customers' Viewpoint [Episode 107]
|
Jun 22, 2018 |
|
Rachel Doyle of Arboretum Garden Centre Says The Glass Is Not Half Full; It's Full All The Time [Episode 106]
|
Jun 15, 2018 |
|
Patrick and Imelda Bourke On Thriving For 90 Years In Retail [Episode 105]
|
Jun 07, 2018 |
|
Roberta Bonoff of Creative Kidstuff Says Everything Is Just A Conversation [Episode 104]
|
May 30, 2018 |
|
Brian Travilla of Petco On Secrets To Managing Retail Employees [Episode 103]
|
May 23, 2018 |
|
Deanna Renda of Naples Soap Co. On The Tenacity of an Entrepreneur [Episode 102]
|
May 17, 2018 |
|
Tony Drockton of Hammit Handbags On The Impact of Knowing Your Customer [Episode 101]
|
May 11, 2018 |