IT Visionaries

By Mission

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Description

Welcome to IT Visionaries, your #1 source for actionable insights, lessons learned, and exclusive interviews with trailblazing IT leaders. When you subscribe to IT Visionaries, you’ll get two weekly episodes. Each is packed with value, stories, and trends - all directly from leaders on the frontlines of technological innovation.

Episode Date
Cloning Your Closers with the CEO of Chorus.ai, Jim Benton
35:08

For years, customers have been frustrated with the sales process due to the breakdown in communication that happens when multiple people are involved. But what if that process was streamlined? Imagine a world where a sales representative, regardless of experience with an account, could pick-up where the previous person left off? That’s the world Jim Benton and Chorus.ai are working to create. Jim joined IT Visionaries to discuss the problem, the solution and why technology-empowered reps are the future of the sales industry.

3 Key Takeaways

  • Sales should not be technology-enabled, technology needs to enable the representative
  • Conversational intelligence is closing the gaps in the sales process to prevent breakdowns in the conversation, while also enabling best practices
  • Due to the pandemic, more coaching and teaching is happening than ever before

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Aug 11, 2020
Fighting the Stigma of Mental Health with A.I. and Machine Learning
28:33

In the midst of a global pandemic, when social interactions are limited and many of us only have access to basic necessities that are deemed essential, more and more individuals are pivoting to online therapy to deal with anxiety, depression, and overall strife. Roni Frank, the Co-founder of Talkspace, joined IT Visionaries to discuss how their app is filling an important gap in the healthcare industry and how technology is providing people the help they need at scale.

Key Takeaways:

 

  • There are three key barriers preventing people from receiving healthcare services: cost, convenience and stigma
  • Machine learning and A.I. are revolutionizing the healthcare industry to deliver better care at scale
  • Text messages and quick, efficient conversations are more effective than video conferences

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

 

 

Aug 06, 2020
Working To Streamline Authentication in Online Marketplaces
24:09

As more-and-more of people work from home and restrict their trips out of the home, eCommerce companies continue to be the ones reaping the benefits. One of those companies is The  RealReal, a consignment giant with a focus on bringing luxury brands to everyone. Josh Schlanger, the Head of DevOps and Product Support at The RealReal, joined IT Visionaries to discuss how eCommerce sites operate, how The RealReal is working to sift out fake products, and why he thinks jobs will make a more permanent shift toward remote work moving forward.

Key Takeaways

 

  • The authentication of products is mostly done by humans, but The RealReal team is working to make it more technology-based. The speed at which fakes hit the market make it difficult, though
  • Managing remote-based teams requires constant communication
  • Managing scale and infrastructure are the two main things to focus on

 

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Aug 04, 2020
Leading Through A Crisis with GitHub’s CTO Jason Warner
25:14

At the beginning of the COVID-19 pandemic,  companies around the world were asking the same question: How do I mobilize my workforce and give them the tools and skills they need to work from home? Github employs more than 1,000 employees, all of whom work remotely. So we invited their CTO, Jason Warner, back to the program to discuss how he advised companies on adapting to their new normal. And he gave some best practices he’s learned about leading through a crisis, and explained why Github is one step closer to achieving its mission.

Key Takeaways

  • In many cases, once a company and its leaders became comfortable with remote environments, they begin to embrace it
  • It’s important to be transparent and honest with your employees during a crisis — they are struggling and need to be given the truth of the situation in order to realistically set expectations
  • Github’s mission is to make sure every developer has access to its software, and as the company continues to expand its reach, it is getting closer and closer to achieving that goal

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jul 30, 2020
The New Way of Buying and Selling Your Home with Opendoor’s CTO Ian Wong
53:46

The process of buying and selling a home is one of the most strenuous and frustrating out there. Imagine this: You find a home and make an offer, but that home already has multiple bids so, after a long bidding war, you finally get the home of your dreams. But now after a clean inspection, the appraisal falls through and you ask yourself, ‘Why is this so frustrating? Ian Wong and Opendoor asked that same question. And on this episode of IT Visionaries, Ian discusses how his team built one of the biggest disruptors to the real estate market, and he gives some of the secret sauce to the science behind the Opendoor technology.

3 Key Takeaways

  • Opendoor uses both structured and unstructured data to help price their homes
  • The home buying process is stressful and Opendoor is streamlining the process
  • The real estate industry has not been disrupted because of the lack of frequency in the home-buying process

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jul 28, 2020
How the Cloud is Empowering Fluidized Workflows
41:08

The role of the CTO is one of the most important positions within any organization. It’s also one of the most rapidly-evolving jobs in the C-suite. On this episode of IT Visionaries, Kalyan Kumar, the CTO and Corporate Vice President of HCL Technologies, discusses the way he’s seen the role of the CTO change. Plus he explains why companies are now shifting their focus to how technology can create opportunities and the importance of a streamlined workflow.

3 Key Takeaways

  • Collaboration technologies are shifting to the cloud, empowering fluidized workflow
  • Technology companies are shifting focus toward how they can create more opportunities
  • The role of the CTO is no longer just to be a manager. It now intersects with business and technology and achieving larger business goals

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jul 23, 2020
The Cloud: Why it’s Not A One-Size-Fits-All Solution For Everyone
37:28

We take hundreds of thousands of pictures a year. On our phone, on our tablets, and on our cameras. And while those moments in time are often meaningful parts of our past, rarely do we feel a need to back those memories up. Why is that? Danny Allen is the CTO of Veeam and for years, he’s been asking that same question. On this episode of IT Visionaries, Danny discusses why it is time to take backup solutions more seriously and why the cloud is not actually a one-size-fits-all solution.

3 Key Takeaways

  • If solutions are simple and not complex, the user will have a better experience
  • Backing up data is critical, but companies rarely do this right, which leaves them vulnerable
  • Hybrid clouds are not right for every company, make sure it works for your company before investing

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jul 21, 2020
How ParkMobile is Revolutionizing Parking and the Smart City
43:05

We’ve all been there before. We hop in our cars to head downtown for the big show, but there’s a problem. We’re running late, and along with thousands of other people, we are hunting for the perfect spot. You know... the one that’s close enough to walk, but not too far and still safe. Wouldn’t it be nice if we could just reserve a spot and not think twice about the hassle? Luckily, Jon Ziglar, the CEO of ParkMobile, is here to solve that vexing issue. And on this episode of IT Visionaries, Jon talks how ParkMobile is innovating to make parking a bit more effortless.

3 Key Takeaways

  • Users can use ParkMobile to quickly reserve and pay for spots
  • 35 cities and 100 universities use ParkMobile, making it easy to use across the country
  • ParkMobile works with its customers to navigate and ease traffic patterns

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jul 16, 2020
Why It’s Time to Take the Fear Out of Programming
41:16

There’s an adage that goes “the bigger the risk, the greater the reward.” But there is also an idea that taking risks can backfire and prevent people or companies from achieving their greatest success. For Leo Budin, the CIO of Cascade Financial Services, the risk-reward relationship has always fueled his passions. On this episode of IT Visionaries, Leo discusses how he implements lessons he learned during his days on Wall Street into his current job in the mortgage industry. Plus he explains the growing divide between programmers and the way the industry is evolving right before our eyes.

3 Key Takeaways

  • Technology is not always welcome in the manufactured home industry
  • Fearless Programming is a vital effort that happens when programmers operate without worrying about failing
  • There is a big divide between older and younger programmers in the efficiency and confidence in their skills

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jul 14, 2020
How To (and How Not To) Research A.I. with Intel’s Casimir Wierzynski
39:00

Much like a child experiencing the wonder of life for the first time, there is still so much to discover when it comes to artificial intelligence. The technology is still in its infancy and those in the industry are trying to work out constraints to allow A.I. to constantly learn and gather information but give it boundaries or rules to keep it honest. Casimir Wierzynski is the Senior Director of A.I. Products for Intel and on this episode of IT Visionaries, he discusses some of the ways companies are working together to grow the technology, how encrypted data is leading them down new paths and the importance of an open-source ecosystem.

3 Key Takeaways

  • Federated learning and homomorphic encryption are two techniques used for encrypted data sharing
  • A.I. ecosystems are allowing companies to share large data sets, build models and then distribute them to the private sector
  • Open-source data is critical to the evolution of artificial intelligence

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jul 09, 2020
Empowering and Defending the Defenseless with Jen Miller-Osborn, the Deputy Director of Threat Intelligence for Unit 42 at Palo Alto Networks
29:18

For as long as Jen Miller-Osborn can remember, she’s been infatuated with puzzles. The thought-process behind mining for an isolated piece and finding its greater purpose has always been fuel for her ambition. For Jen, she connects her love of puzzling to her responsibilities as the Deputy Director of Threat Intelligence for Unit 42 at Palo Alto Networks. With the company, she is tasked with identifying, preventing and addressing some of the internet's most dangerous attackers. On this episode of IT Visionaries, Jen details everything that goes into the job, and what her biggest security concerns are these days.

3 Key Takeaways

  • The knowledge you get from data is not what keeps your networks safe. It’s the ability to understand that data and apply defenses against it
  • IT departments have evolved from managers and administrators to defense protection and cybersecurity
  • The downside to publishing threat intel is it allows attackers to adapt strategies

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jul 07, 2020
How To Rewire Your Company For a Digital Transformation
01:02:16

We’ve all heard the term digital transformation. But do any of us really know what it means? According to Tony Saldanha, the President of Transformant, most people within the IT universe don’t, and the confusion is causing a major issue for companies looking to embark on the process. Tony joined IT Visionaries to help bring clarity to the situation. He also discusses his book, Why Digital Transformations Fail, and the five-step process your company should follow when it embarks on its digital transformation odyssey.

Key Takeaways:

 

  • Digital transformations fail due to lack of discipline and language 
  • 70% of Digital Transformations fail because the term is nebulous leadership does not have a clear definition of the term
  • Digital transformation cannot be delegated to the lower levels, it must be handled by the leadership team

 

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jul 02, 2020
How Your Company Can Emulate a Silicon Valley Start-Up
55:26

Mark Settle is a seven-time CIO and one of the most respected and experienced IT leaders in the industry. He is also the author of the book From the Valley: A Practical Primer on the Future of IT Management. On this episode of IT Visionaries, Mark sits down to discuss his latest book and identifies some of the key characteristics that separate Silicon Valley start-ups from their peers.

3 Key Takeaways

  • Brand management will become important from an IT recruiting point of view
  • Business leaders need to be looking for more areas the integrate in order to create a more efficient company
  • Security precautions are often overlooked in IT departments and leaders must establish security cultures

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jun 30, 2020
How to Win Your First 100 Days as CIO
40:26

The first 100 days for any executive are a whirlwind. You’re learning a new job and wrapping your head around your new responsibilities. Now, imagine those first three months when you’re the CIO of Wipro, a company with a net worth of $8.5 billion and more than 160,000 employees. The urgency hits a little quicker. That’s Rohit Adlakha’s story and on this episode of IT Visionaries, Rohit details what those early days as CIO were like and the protocols his team put in place to be successful.

3 Key Takeaways

  • Your first day as a CIO, you become a veteran. You’re constantly learning on the job
  • The role of the CIO is only limited by the boundaries you set for yourself
  • You never have a better opportunity to change things than your first 100 days

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jun 25, 2020
How Blackbaud is Driving Innovation and Change with CTO Mary Beth Westmoreland
42:54

Mary Beth Westmoreland always knew she’d land a job in technology— her love for math and science inspired her too much for her not to end up in the field. What she didn’t know is that she’d become one of the most influential and passionate leaders in the technology space. Mary Beth is the CTO Blackbaud and she joined IT Visionaries to discuss how she is helping to drive change and innovation in the technology space and why working with nonprofits to provide them with the proper technology excites her every day.

3 Key Takeaways

  • Nonprofits deserve to be treated the same as any Fortune 500 company
  • Diverse groups and teams deliver better and more efficient solutions
  • Employees who understand the customers' issues and sympathize with that issue can solve their solutions more efficiently

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jun 23, 2020
Engineering Change: How Cai GoGwilt and Ironclad are Driving Change in the Legal World
42:19

For years, technology developers have focused on streamlining best practices for sales and marketing departments across the country, but the same cannot be said about their legal counterparts. After all, no two contracts are the same, right? On this episode of IT Visionaries hosted by producer Hilary Giorgi, Cai GoGwilt, the Co-founder and CTO of Ironclad talks about how his company is helping legal departments across the country operate more cohesively with their business brethren, why he is an advocate of work-life balance, and why recruiting and training the right people makes all the difference.

3 Key Takeaways

  • Ironclad is a platform designed to help legal departments automate and speed up their workflow
  • Contracting is more than a legal problem, it’s a collaboration issue
  • Building a team is about finding the right people that fit with the company’s mission

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jun 18, 2020
Stepping Outside Your Comfort Zone with Sanjay Poonen
31:55

For as long as Sanjay Poonen can remember, he’s been infatuated with teams. Whether it was the late Koby Bryant and his Los Angeles Lakers or Michael Jordan and the Chicago Bulls, the idea of team success has consistently guided him from one point in life to the next. Today, Sanjay serves as the Chief Operating Officer of VMware, a company that employs more than 10,000 employees and is helping people unlock new opportunities through technology. On this episode of IT Visionaries, he discusses his love of teams as well as the importance of continual learning and how you can unlock your own opportunities within your company.

3 Key Takeaways

  • There are many problems that can be solved with tech
  • Great organizations are built off great team performance, not individual success
  • It’s important to experience different roles within the company

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jun 16, 2020
Eliminating the Back Row: How James Kenigsberg and Technology are Changing the Education System
46:29

Eliminating the back row in education is not just a metaphor for James Kenigsberg, it's his personal mission. When James, the founding CTO of 2U inc., immigrated to America from the Soviet Union, he discovered technology could not only be a pathway to a career, but it could also be a conduit to scale anything that piqued his interests. On this episode of IT Visionaries, James discusses the journey that led him to 2U and the challenges of changing the online learning experience.

3 Key Takeaways

  • 2U is an education platform that produces high-quality content in conjunction with Universities
  • Online degrees had a bad perception and failed to replicate the educational experience
  • Partnering with universities is a necessity to give credibility to classes and programs

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jun 11, 2020
The Future of Work with Ravi Kumar, President at Infosys
45:27

The Pace of Change has never been this fast, yet it will never be this slow again. As technology continues its meteoric rise in the workplace, the workforce around it must adapt and embrace it. On this episode of IT Visionaries, Ravi Kumar, President and Deputy Chief Operating Officer of Infosys, discusses the importance of how we can reshape our education system by adopting life-long learning techniques and how the hiring process will shift in the future.

3 Key Takeaways

  • The future of work is moving from private human capital toward a private+public+machines model
  • Becoming a lifelong learner will be necessary to have success in the future
  • Hiring talent on the potential for learnability is the approach you need to take in order to create a pool of employees that will serve you well in the future

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jun 09, 2020
The Future of Work with Ravi Kumar, President and Deputy Chief Operating Officer at Infosys
45:27

The Pace of Change has never been this fast, yet it will never be this slow again. As technology continues its meteoric rise in the workplace, the workforce around it must adapt and embrace it. On this episode of IT Visionaries, Ravi Kumar, President and Deputy Chief Operating Officer of Infosys, discusses the importance of how we can reshape our education system by adopting life-long learning techniques and how the hiring process will shift in the future.

3 Key Takeaways

  • The future of work is moving from private human capital toward a private+public+machines model
  • Becoming a lifelong learner will be necessary to have success in the future
  • Hiring talent on the potential for learnability is the approach you need to take in order to create a pool of employees that will serve you well in the future

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jun 02, 2020
Entrusting Zero Trust with John Davis
44:22

Over the last few years, how we see and use storage has gone through a major transformation. We no longer carry around bulky hard drives and we’re less concerned about running out of space. Instead, we simply upload everything to the cloud. It’s an invisible, broad infrastructure that feels neverending and sometimes appears too good to be true. It’s a dream come true … for most people. But for someone like John Davis, the Vice President of Public Sector at Palo Alto Networks, the cloud isn’t this amazing, perfect thing. Quite the opposite, in fact. Instead, John sees a technology littered with unknowns and filled with potential threats. On this episode of IT Visionaries, John returns for his second appearance and he updates us on his new role, what some of the best practices are for preventing data breaches, and he tells us why zero-trust isn’t just a buzzword.

3 Key Takeaways

  • There’s beginning to be a shift away from the traditional legacy approaches
  • Cloud security is a two-way relationship & communication between provider and consumer is key
  • Zero Trust is gaining popularity and is the art of securing your most valuable assets from the inside out

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

May 28, 2020
Modernizing and Humanizing the Digital Workforce with Ram Palaniappan
32:09

Hey Google, can you tell me the last time the Chicago Cubs won the World Series?... Digital assistants, we’ve all used them for varying things. Maybe it was scheduling an alarm or checking the weather, the uses of these assistants continue to evolve. And while they reside on our desktops, within our phones, and in the speaker that sits on our countertops and as this digital workforce sits ready in the wings, why are consumers refusing to adopt it at the rate of other technologies? Luckily, Ram Palaniappan of TEKsystems is here to answer those questions. On this episode of IT Visionaries, Ram discusses how he and his team are modernizing the digital workforce with an eye on humanization, and why unstructured data sets are unlocking more doors for today’s companies.

3 Key Takeaways

  • The main concern with the digital workspace is not about automation, it’s about adoption
  • Voice assistants are just starting to scratch the surface of their capabilities
  • Companies like Uber and Airbnb have changed the structure of how businesses now operate

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

May 26, 2020
Adapting to the New Normal with Cognizant’s Allen Shaheen
42:16

For much of his life, Allen Shaheen had no desire for a career in the technology industry. But as time passed — and thanks to some helpful nudges from his parents — much like peanut butter and jelly, Allen and technology naturally gravitated toward one another. Today Allen serves as the Executive Vice President of Digital Engineering at Cognizant, a company he has been with for almost 15 years. On this episode of IT Visionaries, Allen talks about his evolving relationship with technology, how companies are adapting to and embracing technology more than ever, and why reinvesting in STEM programs is the only way to ensure a prosperous future.

3 Key Takeaways

  • Companies that don’t have a digital footprint, need to change their business model
  • STEM programs are a necessity to continue to fuel technology advancements
  • Products do not need to be perfect before it gets to the user. Speed and dynamic feedback are what matters

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

May 21, 2020
Navigating Through The Fog in a Cloud-Based Database
45:48

For Yugabyte CEO and Co-founder, Karthik Ranganathan, his love for technology started like most: with a video game. Those days of sitting in front of a device button-mashing ignited a fire within him that only grew until he asked himself an obvious question: How do these things work? That question and an innate curiosity around technology carried him to stops at Microsoft and Facebook, ultimately leading him to Yugabyte Db. On today’s episode of IT Visionaries, Karthik speaks about the evolution of the cloud, our growing need for our data to be closer to us, and how open-source databases are becoming industry standard, meaning those that refuse to adapt are being left behind.

3 Key Takeaways

  • The biggest shift in the industry has been to cloud
  • Data needs to be as close to the user as possible
  • Open-source databases are now industry standard and companies that refuse to adapt are falling behind

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

May 19, 2020
Surviving the Tech Clash with Accenture’s Michael Biltz
46:52

The intersection of technology and consumers is more prevalent today than it has ever been before. And while many of us continue to utilize the benefits of predictive technology, we’re still slightly uncomfortable with how seeps into our lives. This growing dichotomy often leaves us asking one important question: Can I trust this technology? Luckily, Michael Biltz, the Managing Director at Accenture Labs, is here to answer that question and ease some of our concerns. On this episode of IT Visionaries, he discusses Accenture’s Technology Vision 2020 report, the brewing technology clash between consumer and trust, and how the robot renaissance is upon us.

3 Key Takeaways

  • It’s important to strike a balance between value and values
  • The relationship between the consumer and technology is strained and trust needs to be reestablished
  • We are just at the starting line of everyday use of robots in the workplace

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

May 14, 2020
The Birth and Growth of Bluewolf, with Co-Founder, Eric Berridge
52:30

In an industry filled with computer science and engineering degrees, Eric Berridge is a believer that those with an arts and humanities focus can succeed. He’s an entrepreneur, a techy and literary believer all wrapped in one. In December of 2000, Eric helped start and build a consultancy firm known as Bluewolf. Today, that same company has been acquired by IBM and is a leading consultancy firm, known for producing its yearly report, The State of Salesforce. On this episode of IT Visionaries, Eric tells us why he values those with humanity degrees, the initial pushback he received about the State of Salesforce reports, and why the cloud has created a passion for successful IT all over the world.

Key Takeaways

  • Companies were in a denial phase with the cloud, which helped Bluewolf get off the ground and establish themselves as a power in the professional-services space
  • Bluewolf’s process of hiring people with humanities degrees allowed them to grow and interact with people they couldn’t otherwise
  • State of Salesforce is a very honest report Bluewolf publishes every year, which details where customers are having success within Salesforce, and where they are struggling

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

May 12, 2020
Leading Revolutionary Companies with Norm Fjeldheim, SVP, CIO and Head of Global Facilities at Illumina
40:26

When you spend more than 20 years at a company, you get to see all the ways things change over the years. You may even play a part in revolutionizing a company and sometimes an entire industry. That was the experience Norm Fjeldheim had while he was working at Qualcomm, and today he’s helping to bring about a new kind of revolution. Currently, Norm is the Senior Vice President, Chief Information Officer and Head of Global Facilities at Illumina, a leading developer, manufacturer, and marketer of life science tools and integrated systems for large-scale analysis of genetic variation and function. Companies like 23andMe and Ancestry.com rely on Illumina to do DNA sequencing, and scientists and doctors all over are using Illumina technology in game-changing research. Norm explains how all of this is happening and what it means to be working on such important technology on this episode of IT Visionaries. 

Key Takeaways:

  • You don’t realize how revolutionary the work you are doing is until you look back on it years later
  • When you diversify the work you do and the people you work with, you build your own knowledge and create a beneficial relationship between your company, your customers, partners and peers
  • In order to enable important, potentially life-changing work in the medical field, building trust in the software and ensuring privacy is a key job

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

May 07, 2020
Steps To Become More Sustainable
46:04

There are countless ways that we can make an impact when it comes to addressing the climate crisis. Some of the steps we can take are small, but others have the potential to really make a dent in the goals set by climate leaders. On this episode of IT Visionaries, we wanted to dive into some of those large-scale, hugely impactful projects, so we brought back Patrick Flynn, the Vice President of Sustainability at Salesforce, and welcomed Scott Tew, the Executive Director at the Center for Energy Efficiency & Sustainability at Trane Technologies. One of the major areas both men are looking at to make a difference is in data centers, which, if retrofitted to become more efficient, would eliminate massive amounts of emissions from being pumped into the atmosphere. They explain more about that topic, as well as other ways individuals and businesses can get involved in the fight against climate change, in this discussion.

Key Takeaways

  • It’s easy to get distracted by the “big shiny objects” when it comes to climate action, but the first and most important step to take is to ensure that you are operating as efficiently as possible
  • Technology has a huge role to play in creating more efficient systems, processes and buildings
  • There are countless ways to get involved, but companies that truly want to make an impact need to put forth real plans and take action right now

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Take climate action with a pre-built carbon accounting solution and gain insights into your greenhouse gas emissions.  Learn more at Salesforce.com/solutions/sustainability.

May 05, 2020
Creating A Digital Experience For Every Kind of Person with Scott Strickland of Wyndham Hotels & Resorts
46:43

There are countless ways that humans and technology interact. And those interactions are becoming more and more prevalent in every aspect of daily life. But not everyone likes to use technology in the same way. So when you’re dealing with every single type of person imaginable, like Scott Strickland does as the EVP & Chief Information Officer at Wyndham Hotels & Resorts, you have to really understand and offer every kind of digital experience. It’s a massive job, which takes creativity, coordination, and skill. On this episode of IT visionaries, Scott explains how he manages the job, the role new technologies like A.I. and RPA play in the process, and the other challenges he faces as a CIO. 

Key Takeaways

  • The IT experience is much more front-and-center than ever before in all parts of the business operations and customer journey
  • The hospitality industry has been disrupted in good ways, but there are still areas where technology is lacking or not up to par
  • After you digitally transform, you evolve and must keep evolving

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Apr 30, 2020
What Does Sustainability Mean Today?
48:55

Throughout the years, the idea of sustainability has changed and the metrics by which we measure how sustainable we are have shifted. So where are we on the sustainability timeline? And what should we be focusing on to become more sustainable in business and in life? To answer those questions is Science journalist Wade Roush, and Patrick Flynn, the Vice President of Sustainability at Salesforce. On this episode of IT Visionaries, they discuss the current state of the sustainability efforts, as well as the lessons they’ve learned from the past and how to prepare for and evolve in the future.  

Key Takeaways:

  • Corporate sustainability programs need to start in the places that are most relevant to the company as a whole
  • Prioritizing your efforts is important so that you do not get overwhelmed by the scope of the problem
  • Creating simple, repeatable frameworks that other companies can implement will be a difference-maker in the fight against climate change

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Take climate action with a pre-built carbon accounting solution and gain insights into your greenhouse gas emissions.  Learn more at Salesforce.com/solutions/sustainability.

Apr 28, 2020
Differentiating A.I. from I.T. with Dan Faggella, CEO Emerj A.I. Research
46:33

As artificial intelligence becomes more prevalent in businesses, leaders in the C-suite are trying to figure out when and how to deploy the technology. Many questions will come up within organizations when they are focusing on A.I. deployment, and, luckily, Daniel Faggella is here to help answer them. Daniel is the CEO and Head of Research at Emerj Artificial Intelligence Research, where he and his team map the capabilities of A.I. and hone in on where to deploy A.I.to get the greatest ROI. On this episode of IT Visionaries, Daniel explains the work that goes into making those kinds of projections and he discusses how the A.I field is still growing and changing. 

Key Takeaways:

  • Understanding where and how to deploy A.I. is critical, and will be even more important in the next year or two
  • Emerj thinks about  AI advantage across two spectrums; Critical capabilities and data dominance
  • One of the big hurdles in A.I. is educating people on the difference between A.I. and It. To combat this Emerj has identified three main points they use to help them educate clients they work with on the differences

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Apr 23, 2020
Felix Finkbeiner and the Impact Partnerships and Technology Can Have on the Climate Crisis
35:31

When you were in fourth grade, how'd you pass the time? Maybe playing with Legos, building forts, or playing tag. What you probably weren't doing is developing the foundation of an organization that would make a global impact.

And that brings us to Felix Finkbeiner, the thoughtful kid who was doing just that. Today, Felix is the founder of Plant for the Planet, and on this episode of IT Visionaries, he explains his mission, how technology is helping to connect organizations all over the world, and why the One Trillion Trees project is something he is hoping can positively impact the planet in huge ways. 

Key Takeaways:

  • We might not be able to replace all of the trees that have been cut down, but we can plant enough to make a significant positive impact
  • Technology like the Plant For The Planet app is helping connect and build transparency amongst the many partners and organizations working on the One Million Trees Initiative
  • The initial challenge of the organization was getting people to care, but now that people do care, the challenge is scaling and building an infrastructure capable of doing the things you want to do

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Take climate action with a pre-built carbon accounting solution and gain insights into your greenhouse gas emissions.  Learn more at Salesforce.com/solutions/sustainability.

Apr 21, 2020
Bridging the Gap between R&D and the Client with James Watters
44:40

James Watters is currently the CTO of Modern Application Platforms at VMware, but he has truly done it all. Whether it was working with large corporate companies or helping startups establish themselves in the private sector, James has been there. On this episode of IT Visionaries, James sits down to discuss some of the things he’s learned along the way, including why he believes it’s imperative for research and development teams to work side-by-side with clients, what forced some of the changes we see in enterprise applications today and how these unprecedented times will shape technology moving forward.

Key Takeaways

  • The Connection between research and development and working with clients is imperative, especially when it comes to shaping the end-user experience
  • The evolution of the cloud forced enterprises to alter their applications to a more simplified and streamlined approach.
  • One of the most important things moving forward will be figuring out how to give a 100% digital customer experience

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Apr 16, 2020
Creating a Lasting and Meaningful Impact with Suzanne DiBianca, Chief Impact Officer at Salesforce
46:05

On IT Visionaries, we talk to many different CIOs, but for this episode, the CIO we’re chatting with is different than what you’re probably expecting. Today, we’re excited to welcome Suzanne DiBianca, the Chief Impact Officer and Executive Vice President of Corporate Relations at Salesforce. Suzanne has been with Salesforce for 20 years and helped the company build up its philanthropic arms, including pioneering the 1-1-1 model so many organizations now adopt. In this discussion, Suzanne takes us through her history with the organization and talks about how to build a culture of sustainability. She also explains some of the climate initiatives that Salesforce has been spearheading and why a project like One Trillion Trees is so important right now in this decade of action. 

Key Takeaways:

 

  • Creating a culture of sustainability is about achieving buy-in throughout the organizaition
  • You need to meet people where they are in order to get them to commit to implementing new programs or 
  • We are in a decade of action and One Trillion Trees is an initiative that has the potential to make a difference

 

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Take climate action with a pre-built carbon accounting solution and gain insights into your greenhouse gas emissions.  Learn more at Salesforce.com/solutions/sustainability.

Apr 14, 2020
What’s Next In Edge Computing with Jason Hoffman, Chair Of The Board Of Directors and President & CEO of MobiledgeX
36:08

The world has changed drastically in the last 10 years. From the rise of the smartphone to the move to the cloud to new uses of A.I., how technology is being used keeps evolving. And it’s not slowing down. Jason Hoffman is the Chair Of The Board Of Directors and President & CEO of MobiledgeX, and on this episode of IT Visionaries, he explains why everyone is asking the question, what’s next? And he explains the role edge computing will play in the answer.

Key Takeaways:

 

  • Technically and architecturally, there is no difference between the cloud and the edge 
  • The advancement in technology and the demand for more collaborative or interactive experiences means compute speed needs to increase
  • The biggest question facing the industry is what is coming next?

 

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Apr 09, 2020
The Mission to Track Emissions: Why Salesforce’s Sustainability Cloud is Changing the Game for Environmentalists
45:57

Imagine you’re an environmentalist fresh out of school and you’ve just landed your first opportunity in the corporate world. You’re excited and eager to take on the challenges ahead of you. The only problem is, instead of saving the world and finding new ways to make a difference, you’re looking at spreadsheets...for hours. Welcome to the world of greenhouse gas accounting, or at least the old world. On this episode of IT Visionaries, we brought in two industry leaders who are making a difference. Ari Alexander, GM of Salesforce Sustainability Cloud, and Shengyuan Su, Program Manager, Sustainability at Salesforce, join the show to discuss how Salesforce’s Sustainability Cloud is changing the way environmentalists report emissions, why companies voluntarily report their carbon emissions and how the private sector is being asked to lead the charge for governments around the world.

Key Takeaways:

 

  • Movement in the industry is happening and a lot of that movement is based on peer pressure and the fear of bad publicity
  • Governments are asking private sector companies to carry the torch when it comes to carbon accounting because they believe companies are further along in the process
  • The vast majority of Fortune 1000 companies were using spreadsheets to do their annual greenhouse gas inventory. The Sustainability Cloud was designed to help companies better understand their carbon footprint and more efficiently report it

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Take climate action with a pre-built carbon accounting solution and gain insights into your greenhouse gas emissions.  Learn more at Salesforce.com/solutions/sustainability.

Apr 07, 2020
Creating the State of the Edge Report with Matthew Trifiro, CMO at Vapor IO
20:58

Do you know the current state of the edge? If you do, it’s most likely because of the work that Matthew Trifiro has done in recent years. Matthew is the CMO at Vapor IO and Co-Chair at State of the Edge and on this episode of IT Visionaries, he tells us about how and why he wanted to create the State of the Edge report. Plus, he explains what is going on in the world of edge computing and what might come next.

Key Takeaways

  • The State of the Edge report is an authority on what is really going on in the world of edge computing
  • Moving to edge computing is going to be a necessary part of the re-architecture of the internet
  • The speed with which we need to analyze data is increasing, which means we need to use edge computing to analyze in real-time

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Apr 02, 2020
Protecting and Empowering your Employees, Customers, and Communities During Times of Crisis
49:12

In the last few months, we have seen quite a shift in our world. Our day-to-day lives are vastly different, and the way many of us live and work has changed. Companies around the globe are adjusting to this new normal and trying to navigate how to not only manage their workforces and provide the necessary technology and productivity tools but, more importantly, how to ensure their employees’ wellbeing. On this special episode of IT Visionaries, we brought in two tech leaders, Julie Cullivan, the Chief People, and Technology Officer at ForeScout Technologies, and Sarah Franklin, the EVP & GM Platform, Trailhead & Developers at Salesforce, to discuss how they are navigating through these unprecedented times. Things are hard, there’s no doubt about it, but as both women say, when you put the human element first, have empathy for others, and keep a positive attitude, we can all make it through this together. 

Key Takeaways:

  • The human element and how people are managing on a human level must always come first
  • New work environments pose unique challenges, from how to provide productivity tools to how to encourage employees to maintain a separation between work and home
  • When we get through this, we will be living in a new normal, and it might actually include changes for the better

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Mar 31, 2020
Nationwide’s Technology is On Your Side, with CTO Jim Fowler
46:51

In the IT world, and throughout life in general, there are always going to be jobs that no one else wants to do. They’re hard, time-consuming, and starting them might only lead to more problems and questions. But according to Jim Fowler, those are the jobs you always want to take. Jim is the CTO of Nationwide, and he says that by taking on those tough jobs, he was able to build skills to become a technology leader. He explains that, and discusses all the technology and innovation going on behind the scenes at Nationwide, on this episode of IT Visionaries. 

Key Takeaways

  • Doing jobs nobody wants is a smart career move
  • The term “digital transformation” is both overused and misunderstood
  • Technology is a bridge to help you connect with and keep your promises to customers

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Mar 26, 2020
Digitally Transforming United Way
55:29

United Way is one of the largest nonprofit organizations in the world, and it has more than 120 years of history and a tradition of good work that guides everyone associated with the organization. But if you think back 120 years ago, the way things were done look alien to how things work today. This is a digital world and that carries over into the way the people give back. In order to keep up with the times, United Way has recently been in the process of a major digital transformation and in order to accomplish their digital goals, the folks in charge are relying on the Salesforce Philanthropy Cloud to help make an impact. On this episode of IT Visionaries, we spoke with Ann Edmonds, the Program Lead for Salesforce Philanthropy Cloud at United Way, and William Browning, the Chief Strategy and Transformation Officer for United Way, and they discussed everything involved in the transformation, why Salesforce Philanthropy Cloud has been a great partner, and what the future might hold.

Key Takeaways:

 

  • The demands of the younger generation have created an environment of digital transformation in every industry, including philanthropy 
  • Creating unique experiences will go a long way in building strong, lasting relationships with users
  • You can’t wait for the perfect solution — you have to iterate constantly

 

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Mar 24, 2020
Innovation at Autodesk, with CIO Prakash Kota
40:17

Prakash Kota is the CIO at Autodesk, a company he has been with for 15 years. Obviously, things have changed at the company and in the world since that first day, and Prakash has seen it all and adjusted to all the changes along the way. On this episode of IT Visionaries, he tells us about his journey and he breaks down what is going on at Autodesk today, including the types of internal innovation they are focused on and the new technology and bots they are using every day. 

Key Takeaways:

 

  • Digitizing is about removing friction and creating value
  • Automation is important in digital transformations, but it should be used selectively and intentionally
  • As a CIO, you have to have a mindset where you are always looking to enable your customers and employees to have a better experience and be more productive all the time

 

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Mar 19, 2020
Writing About and Helping Create World-Shifting Technology with Jason Pontin
51:31

As a journalist during the dot-com boom and throughout more than a decade as the Editor In Chief of the MIT Technology Review, Jason Pontin has seen technology of all kinds emerge from its earliest stages to become the world-shifting technology we and use today. After watching that evolution happen for so long, Jason decided he wanted in on the action. Today. He is a Senior Advisor for Flagship Pioneering, where he is focused on how technology can be used to make a larger impact on the world. On this episode, he talks about some of the projects and companies he’s involved with, and he explains why he believes A.I. and deep learning will be huge forces in shaping the world moving forward. 

Key Takeaways:

 

  • Certain technologies — like A.I. and gene editing — will have a greater impact than we currently understand
  • Using computers and A.I. to do things that humans can’t will, hopefully, lead to more breakthroughs
  • New technology can lead to new and better jobs, but it takes time

 

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Mar 17, 2020
Everything You Should Know About Connected Vehicles with Kellen Pucher, Director of Strategic Initiatives at Panasonic North America
37:41

From studying neuroscience to becoming a ski bum to finding a home at Panasonic, Kellen Pucher’s journey has been a one with many twists and turns. But today, Kellen is pretty settled in as a Director of Strategic Initiatives at Panasonic North America. Right now Panasonic is working on deploying the world's first connected vehicle ecosystem and Kellen is helping lead the team that’s building the technology necessary to make it work. He explains all the intricacies of the task and the larger goal of the program on this episode of IT Visionaries.

Key Takeaways:

 

  • There are hidden costs of transportation
  • If you connect all vehicles and other elements of transportation like traffic lights and road signals, the amount of data being generated will need an entirely new operating system to populate through
  • Privacy and security are built into all vehicle technology

 

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Mar 12, 2020
How To Hire Using Thumbtack with CTO Raghavendra Prabhu
43:16

If your roof is leaking or your sink is clogged what do you do? Who would you call? If you don’t know any roofers or plumbers, you might find yourself Googling your problem then crossing your fingers. The problem of finding the right person for the job at hand is one every person faces, and it’s a problem that Thumbtack is solving thanks to technology. On this episode of IT Visionaries, we’re joined by Raghavendra Prabhu, the CTO of Thumbtack, who explains what kind of tech is working behind the scenes to create personalized searches and how innovation at the company could lead to a whole new world of finding the right fit for every job you have.

Key Takeaways

  • You need hyper-personalized technology to solve the problem of finding someone to hire
  • Data is important, but listening to the customers can lead to just as many insights
  • When you encourage innovation, don’t limit participation just to engineers. Support every employee who wants to try something new

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Mar 10, 2020
Innovation at Autodesk, with CIO Prakash Kota
40:17

Prakash Kota is the CIO at Autodesk, a company he has been with for 15 years. Obviously, things have changed at the company and in the world since that first day, and Prakash has seen it all and adjusted to all the changes along the way. On this episode of IT Visionaries, he tells us about his journey and he breaks down what is going on at Autodesk today, including the types on internal innovation they are focused on and the new technology and bots they are using every day.

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Mar 06, 2020
Being Technical In a Personal World with Neesha Hathi, CDO of Charles Schwab
33:17

Your finances are one of the most personal aspects of your life, so the idea of trusting a robot or some technology to guide you on your financial journey might make you uncomfortable. Neesha Hathi is the CDO of Charles Schwab, and she knows exactly how you feel. At Schwab, everything comes down to creating the best possible client experience, and for Neesha, that means finding a way to make the digital experience personal, comfortable and intuitive, yet still joined with the real-life advisors and experts working for the company. It’s a tough job, but one that very much is focused on a future that is more technical than ever. Neesha discusses all of that and more on this episode. 

Key Takeaways

  • Thinking about the client experience means creating excellent, value-added experiences
  • You have to be able to combine the digital experience with the experience of working one-on-one with experts
  • Being a CDO is about building a more agile company with a future-focused mindset

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Mar 05, 2020
Riding the Waves of Working in IT with Karl Mosgofian, CIO at Gainsight
46:22

You hear it all the time, especially on this show — a kid who grew up loving technology makes his way into the IT field. That was the story for Karl Mosgofian, the CIO at Gainsight, but his path has led him on a road that has still been unexpected. The world of IT has changed so much since Karl first entered the field, and as a CIO, he’s learned that there are some things you have to constantly adjust to, and others that will always remain the same. He explains all of the intricacies of the role, as well as the exciting work being done at Gainsight, on this episode of IT Visionaries. 

Key Takeaways

  • Creating customer success has to be an ongoing process about creating overall value
  • CIOs are playing a larger role in the overall business of their companies and they need to be able to work across teams and integrate in a collaborative way
  • The role of IT ebbs and flows throughout time and we will continue to see CIOs playing key roles in the overall business

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Mar 03, 2020
Wikimedia Foundation’s Knowledge Infrastructure with Grant Ingersoll, CTO of Wikimedia Foundation
47:12

After recently joining Wikimedia Foundation, Grant Ingersoll, the foundation’s CTO, is learning on the job each and every day. As the leader of a 120-person team, his opportunities to gain new knowledge from those around him are never-ending. Grant shares what he has found out so far and how that has helped him grow into his role. Plus, he gives us some insights about what projects he and his team are working on and why he has a deep love for data. 

Key Takeaways

 

  • Understanding Wikimedia’s knowledge infrastructure 
  • Wikidata’s innovative way of using data
  • CTO responsibilities of the Wikimedia Foundation

 

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Feb 27, 2020
Combining Science and Technology To Make An Impact with Alexa Dembek, the Chief Technology & Sustainability Officer at DuPont
42:53

From the time she was a little girl competing in science fairs in Chicago, Alexa Dembek has been drawn to the world of science and technology. Today, Alexa is the Chief Technology & Sustainability Officer at DuPont, where she believes she has found the perfect place to use science to make an impact on the world. On this episode of IT Visionaries, Alexa shared with us her role as a champion for growth at the company, and she discussed the way they use failure as a spark for innovation and as a way to propel ideas and people forward. And those ideas are being brought into the world as products designed to create a more sustainable environment for all.   

Key Takeaways:

  • Failure is a great opportunity to learn and advance projects
  • When taking on a project, you need to know what you need to learn, rather than only focusing on what you already know
  • Innovation is to be encouraged if you want to stay ahead of the curve

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Feb 25, 2020
The Time Is Now for Developers: Talking With Jason Warner, CTO of GitHub
42:36

On this episode of IT Visionaries, we’re excited to welcome back Jason Warner, the CTO at GitHub. In his second appearance on the pod, Jason was excited to discuss how there has never been a better time to be a developer or an engineer looking to climb the ranks in the industry. Plus, he took us through some of the trends he’s been seeing in the technology world, including how people are working in the cloud and what ways those in the field are effecting change.

Key Takeaways:

  • There has never been a better time to be a developer
  • As a leader, you have to optimize for the entire team, not just individuals
  • Creating more developers and improving their skills is a top priority

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Feb 20, 2020
Why Security is a UX Problem with Emmanuel Schalit, co-founder and CEO of Dashlane
40:58

Emmanuel Schalit thinks that when it comes to security, convenience is the biggest factor in the choices people make. That’s why, as the co-founder and CEO of Dashlane, he has made building an easy security solution his mission. On this episode of IT Visionaries, Emmanuel explains why he believes the UX of the internet has been the biggest problem when it comes to security and how Dashlane is helping companies overcome that issue.

Key Takeaways:

  • The UX of the internet makes security harder 
  • People tend to do what’s easiest, even if that makes them less secure
  • The traditional perimeter companies used to protect is gone — with more data and resources in the cloud, security has to move there as well

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Feb 18, 2020
Chatting With the Edge Woman of the Year, Farah Papaioannou
16:17

When Farah Papaioannou was first getting into the tech world, she was a bit apprehensive simply due to the fact that there were so many more men in the field than women. But she stuck to her path and in 2019 Farah was named the Edge Woman of the year for the work she has been doing as the Co-Founder and President at Edgeworx, Inc. On this episode, recorded live at Edge Computing World, where Farah accepted her honor, we dove into her journey and the innovative projects she’s been helping to build at Edgeworx.

Key Takeaways:

  • Despite how far the industry has come, women still face unfair questions and discrimination
  • The market is ripe for edge computing because more and more companies realize the need to be analyzing and acting on data in real-time
  • Creating the edge infrastructure will be similar to how the cloud infrastructure was created — by putting many pieces together

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Feb 13, 2020
Operating Across the Entire Internet, with Matt Kraning, CTO and Co-founder of Expanse
51:55

Matt Kraning has always been interested in understanding powerful systems that unified many ideas and then figuring out a way to have those systems grounded in the real world in ways that would actually deliver value for people. As the CTO and co-founder of Expanse, that’s exactly what he is doing today. Expanse is helping to solve huge security and operations problems and build a system of record to track all your IT across the internet. If it sounds complicated that’s because it is, but it’s also important work, and Matt was happy to share what it all means on this episode. 

Key Takeaways:

  • By creating a management platform that can find and control all the IT across the internet, Expanse has created a system of record for all customer IT
  • Maintaining secure networks and proper control of all of your IT is a massive problem that, until recently, most companies could not fully comprehend
  • Having a governance strategy isn’t enough. You need a full operational strategy

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Feb 11, 2020
Creating and Operating in a Cloud-Only System with Bob Worrall, SVP and CIO of Juniper Networks
44:54

For a guy who got into tech accidentally, Bob Worrall has had a ton of success throughout his career. Bob cut his teeth working at Sun Microsystems, and today he serves as the SVP and Chief Information Officer at Juniper Networks. With Juniper, Bob helped lead a shift to a cloud-only system and on this episode of IT Visionaries, he discusses the ups and downs of that seven-year process. Plus, he talks about the role of innovation at Juniper and the way in which the industry has changed throughout his career. 

Key Takeaways:

  • When moving to the cloud, many companies get stuck on obstacles and wind up with a hybrid-cloud system
  • Working in a cloud-only system allows for more innovation
  • The changing landscape of how IT is handled has created a more energized workforce

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Feb 06, 2020
Securing Your Network with Jon Green, VP and Chief Technologist for Security at Aruba
40:55

What keeps you up at night? For Jon Green, it’s making sure that his company’s network is secure because that, in turn, is keeping you secure, too. Jon serves as VP and Chief Technologist for Security at Aruba and in that role, he is responsible for building out secure networks for enterprise companies, federal governments, militaries and more. On this episode of IT Visionaries, he explains what all that means and the challenges he faces to keep bad actors out and our data secure.

Key Takeaways:

  • There are two main questions you must always ask when securing your network
  • The idea that everything has to be connected is a mistake
  • Working with federal agencies as very similar to working with enterprise companies

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Feb 04, 2020
The Future of the Internet, with John Roese, the Global CTO of Products and Operations at Dell Technologies
34:07

John Roese is the Global Chief Technology Officer of Products and Operations at Dell Technologies and he’s helping guide the company on its journey as one of the largest and most influential in the tech world. From hyperconnectivity to 5G to computing on the edge, John says that Dell Technologies has a hand in all of it, and each of those innovations will eventually change the internet and the world as a whole. He explains all of that on this episode. 

Key Takeaways:

  • Being a CTO is about properly calculating and executing business initiatives
  • The future of the internet will be dictated by hyperconnectivity, 5G and edge computing
  • Digital transformation is a never-ending journey

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jan 30, 2020
Emmys, the Streaming Wars and The State of Data Literacy with Sean Wechter, CIO of Qlik
37:06

Not many CIOs are walking around with Emmys. But when you’ve had a career as broad as Sean Wechter, the fact that he and his teams have become Emmy-Award-winners is not all that surprising. From Dell to Comcast, to USA Today to now, as the CIO of Qlik, Sean has seen and done it all. On this episode of IT Visionaries, he walks us through some of his experiences, and he explains the current state of data and what CIOs should be focusing on in their organizations. 

Key Takeaways:

  • Working in media teaches you the importance of countermeasures
  • Consolidation and a search function are coming next in the world of streaming
  • Data literacy is the ability to explore data

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jan 28, 2020
Crafting Better Work Management with Asana’s Head of Product, Alex Hood
42:22

Asana’s Head of Product, Alex Hood explains all things Asana, best practices for teams, the future of A.I. and ML, and advice on any first-time head of products.

Key Takeaways:

  • Asana’s changing work management
  • The future of A.I. and ML
  • Advice to a first-time head of product

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jan 23, 2020
PayPal and the Future of Payments with Sri Shivananda, SVP, CTO of PayPal
01:01:24

Sri Shivananda is PayPal’s SVP and CTO, which is a long way away from his original dream of being a pilot in the Indian Air Force. But being the SVP and CTO of a payment company that in 2018 did $578B in total payment volume and 9.9B transactions in 200 different markets in about a hundred different currencies is still a pretty big deal. On this episode of IT Visionaries, Sri takes us through his journey and explains all the ways that PayPal has made an impact on the way people make payments in the digital age. 

Key Takeaways:

  • Payments are becoming more ambient
  • Cryptocurrencies are more of an asset than a currency
  • PayPal innovates in three main ways

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jan 21, 2020
Building Something that Lasts with Atlatl CEO, Marc Murphy
30:52

What makes a start-up a start-up? And when do you move on from that definition? Marc Murphy, the CEO of Atlatl, is currently trying to answer that question. Atlatl is changing the sales process with AR and VR and the company is selling to top tier enterprise companies looking to transform digitally. On this episode, Marc explains how he’s grown as a CEO and used the lessons he’s learned to bring Atlatl to the point it’s at now.  

Key Takeaways:

  • Building Atlatl
  • What Marc learned as a CEO
  • Finding the right alignment when you’re selling
  • The importance of integrations

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jan 16, 2020
Building the Tech Behind Etsy with Rachana Kumar, Etsy’s Senior Director Of Engineering
38:57

Rachana Kumar  is currently the Senior Director Of Engineering at Etsy, the e-commerce platform made for unique buyers, sellers and creatives. But Etsy isn’t like a normal e-commerce site with traditional vendors and inventory, the tech behind the platform is just as unique as the people using it. Rachana explains it all on this episode of IT Visionaries. Plus, she dives into the importance of creating a diverse workforce and doing mission-driven work. 

Key Takeaways:

  • How Etsy handles the billion-plus data points generated daily
  • Using machine learning to improve customer experience
  • What it means to be mission-driven
  • Creating for mobile versus creating for desktop

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jan 14, 2020
The Edge, Open-Source and Raccoons: A Discussion with Fastly CTO Tyler McMullen
33:54

Computing at the edge is only really starting to come into fashion now. But Tyler McMullen has known the merits of working at the edge for a long time. As the CTO of Fastly, he’s been advocating for the edge and helping companies such as The New York Times and others realize that through Fastly and edge computing, you can create a whole new and better experience for your users. He explains all of that and so much more — including his unexpected love of raccoons — on this episode of IT Visionaries. 

  • Explaining the benefit of working at the edge
  • How being open source is mutually beneficial to the developer community and Fastly
  • What is the current state of the edge and who will be the main users in the future?

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jan 09, 2020
How Salesforce is Embracing Automation with John Kucera and Taksina Eammano
45:04

John Kucera the VP of Product Management at Salesforce and Taksina Eammano, VP, AI & Automation, Service Cloud at Salesforce, work together on a mission to bring automation into the hands of customers. On this episode of IT Visionaries, they explain what they focus on when thinking about automation, and they discuss the role automation and RPA will play in the future of work and life.

Key Takeaways:

  • Automation can create better customer experiences
  • When looking at RPA, you have to understand your process before you automate
  • Automation can and will be used to solve really big problems

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jan 07, 2020
Researching Digital Transformation with Jeanne Ross, Principal Research Scientist at MIT
40:34

The best way to learn about a subject is to study it in depth. Jeanne Ross knows that better than most. As the Principal Research Scientist at MIT’s Center for Information Systems Research, she spends her time really digging into how to get the most out of information technology. One of the subjects she’s looked at closely is the topic of digital transformation — in fact, she recently published a book on the subject titled Designed for Digital. On this episode of IT Visionaries, she tells us about the building blocks of digital transformation and takes us through use cases from Apple to Lego to illustrate how the shift to digital plays out.  

Key Takeaways:

  • Jeanne’s work at MIT and how research is done
  • The building blocks of digital transformation
  • Digital transformation use cases
  • How to create a good employee experience when implementing digital change

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Jan 02, 2020
What’s Next For Salesforce App Dev with Wade Wegner, the SVP of Product for Platform
34:46

Wade Wegner has been focused on building developer tools and platforms for most of his career. Today, he is the SVP of Product for Platform at Salesforce and responsible products that are used by countless customers around the world. What Wade and his team focus on most is helping customers get more done faster so that they can put more of their energy into moving their business forward. On this episode of IT Visionaries, Wade explains how that’s possible with the Salesforce Customer 360 platform, and he shares what we can be excited about coming out of the Salesforce product team soon.

Key Takeaways:

  • The world of app development is focused on creating app factories
  • Putting together different developers will lead to better results in app dev
  • Constant delivery of product should be one of your main focuses

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Dec 31, 2019
Scaling Your Company’s IT Worldwide with Uber’s Head of IT, Shobhana Ahluwalia
34:41

From joining when there were 7,000 employees to, in just four years, scaling the IT behind Uber’s current 43,000 employees, Shobhana Ahluwalia, the head of IT at Uber, was faced with the ultimate challenge. Some IT leaders dream of helping to scale their company’s IT at the rate Uber did, others may fear it. Shobhana confronted this challenge head on and now is responsible for Uber’s IT across 650 offices in 70 different countries around the globe. On this episode of IT Visionaries, Shobhana shares her insights on scaling IT at Uber, the journey automation optimization has taken over the past decades, and how leaders should think about failure.

Key Takeaways:

  • IT’s rate of change is directly correlated with the increase of data
  • Scaling Uber to 43,000 employees
  • Advice on how Uber views failure

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Dec 26, 2019
Inside All Things Mobile with Victor Oliveros, Senior Director, Product Management at Salesforce
39:44

The usage of mobile phones has been sky-rocketing since 2007 and continues to play a major role in our personal and work lives. In the future, will our usage continue to grow? The answer to that question is still unknown. But we do know how and why mobile is so important in the present day. On this episode of IT Visionaries, we chatted with Victor Oliveros, the Senior Director of Product Management at Salesforce, who focuses on leading a product team that works specifically on the Salesforce mobile app. Victor touches on many things including, how to launch a B2B app, the implementations that go into mobile voice technology, and the importance of the CIO in tech companies. 

Key Takeaways:

  • Mobile apps require the least amount of clicks to complete tasks
  • Voice is challenging to implement, but the future of voice is bright
  • CIOs have one of the most difficult jobs in tech

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Dec 24, 2019
Learning Through Founding and Solving Operational Problems with A.I.: A Conversation with Moogsoft CEO Phil Tee
37:54

Phil Tee would tell you he is a math and physics nerd. But his LinkedIn tells a different story, one about a multi-time founder who currently serves as the co-founder, chairman and CEO of Moogsoft. On this episode of IT Visionaries, Phil explains how he went from studying theoretical physics to finding a place in the tech industry and then taking off from there. He dives into the big operational problems Moogsoft is trying to solve with A.I, and he shares all the lessons he has learned through founding multiple companies.

Key Takeaways:

  • How Moogsoft is solving operational problems with A.I.
  • Lessons learned as a multi-time founder
  • The benefits of building a company in Silicon Valley

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Dec 19, 2019
Talking Image-Recognition and Deep Learning with Zineb Laraki, the Deep Learning Senior Product Manager at Salesforce
31:25

The way that technology has expanded throughout the last decade has been impressive. And that expansion is set to continue. As we move into the future, we can expect that technology will be used in more ways than ever before, including for things like image-recognition. Zineb Laraki, the Deep Learning Senior Product Manager at Salesforce, is helping to build out that technology and more, which she says could change the way people work. She explains on this episode of IT Visionaries.

Key Takeaways:

  • The tech behind image-recognition
  • Why understanding the scope of a project is important
  • The ethics of image capture and the future of image-recognition technology

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Dec 17, 2019
The Constant Evolution of Companies, with Flexera CEO Jim Ryan
43:55

Throughout the last twenty-plus years, Jim Ryan has seen his company, Flexera, change and grow in exciting ways. And he’s been able to grow with the company along the way. Today, Jim is the CEO of Flexera, and he joins IT Visionaries to discuss his journey. Plus he dives into how members of the C-suite can find ways to be more efficient, cost-effective, and build out long-lasting companies.

Key Takeaways:

  • How CIOs have evolved
  • Working with the C-suite and identifying ways they can improve business
  • What it means to partner with members of the C-suite

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Dec 12, 2019
Bringing Blockchain to the Education World with Lev Gonick, the CIO of Arizona State University, and Adam Caplan, the SVP, Emerging Technology at Salesforce
47:12

Blockchain is a technology that can change the way people work, how supply chains run, and, as we learned on this episode of IT Visionaries, how students can take control of their education. We talked to Lev Gonick and Adam Caplan, the CIO of Arizona State University and the SVP, Emerging Technology at Salesforce, respectively, about how the two organizations have joined together to bring blockchain into the world of education.  

Key Takeaways:

  • Bringing blockchain to ASU
  • What makes Salesforce the right blockchain partner
  • Use cases that support blockchain

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Dec 10, 2019
Living on the Edge with Vapor IO CEO Cole Crawford
01:08:49

Cole Crawford says that it’s no longer a matter of if we will move to edge computing, it’s a matter of when, and how soon? Cole is the CEO of Vapor IO, which is utilizing colocation facilities and interconnection services in order to bring cloud-like services to the edge of the wireless network. On this episode of IT Visionaries, Cole talks about what that all means, why it makes sense to invest in the edge ecosystem, and what the future of the edge looks like. 

Key Takeaways:

  • How Vapor IO came to be
  • Reasons people are investing in edge technology and infrastructure
  • Where the edge ecosystem is headed

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Dec 05, 2019
Discussing How to Change the World Using APIs and Integration with Lindsey Irvine, SVP, CMO MuleSoft
33:51

Digital transformation is hard. Especially when all of your data is spread across hundreds or thousands of systems. How do you connect them all and work faster and more effectively across the business? Lindsey Irvine, the Senior Vice President and CMO of MuleSoft, joined us on this episode of IT Visionaries to explain the answer: APIs and broad integration.

Key Takeaways:

 

  • What are APIs and why do we need them
  • Some API use cases
  • The challenges of integration

 

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Dec 03, 2019
What Does “Digital” Mean and What is The Future of Work? A Conversation with Cognizant Exec, Paul Roehrig
38:25

We are living in a digital world. But what does the term “digital” actually mean? Paul Roehrig is currently the head of strategy at Cognizant, and he joined IT Visionaries to dive deep into that question. Plus, he discusses what the future of work looks like, and why we should not fear automation and robots. 

Key Takeaways:

  • Redefining the word “digital”
  • The day-to-day responsibilities of the head of strategy
  • What does the future of work look like?
  • Why we should fear not the bot

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Nov 28, 2019
Data, Privacy, and Salesforce’s Focus on Both with Patrick Stokes, EVP Platform Shared Services at Salesforce
39:42

Patrick Stokes, the Executive Vice President of Platform Shared Services at Salesforce, first got into technology the same way many other leaders first get into technology: through video games. Games such as Quake and Doom have a special place in Patrick’s heart not only because of how fun they are, but also because they are open-source. The open-source aspect is what sparked Patrick’s interest in technology and has kept him rising through the industry. Today Patrick is continuing to utilize his passion and drive his interest toward all of the innovative things he and his team are working on at Salesforce. He discusses that and more on this episode.

Key Takeaways:

  • Salesforce has a focus on not only external innovation but also internal innovation 
  • Privacy is on the minds of all tech leaders
  • Patrick’s Dreamforce product launches and how they are changing the data game

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Nov 26, 2019
The Evolution of Big Data with Raffael Marty, VP of Research and Intelligence at Forcepoint
39:18

Data’s evolutionary journey started out like all journeys, nonexistent. However, the evolution of data has been exponential since the dawn of the internet and the birth of the companies that followed. Fast-forward a couple of decades to today, and you may notice that data is everywhere. 

Raffael Marty, VP of Research and Intelligence at Forcepoint talks about this evolution, his own journey into tech, the serial-founder experience, and much more on this episode of IT Visionaries. 

Key Takeaways:

  • Big data’s evolution
  • The underbelly of being a serial-founder
  • Data’s visualization’s current state
  • Human behavior and hacking

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Nov 21, 2019
How Salesforce is Moving Voice Technology Forward with Chief Scientist Richard Socher
52:52

“Hey do you want to go paramotoring?” This may not be the typical way an IT conversation starts, but it just might be the way you begin an interaction with Richard Socher. Especially if you’re near a beautiful vista or in any gorgeous outdoor setting. But paramotoring is only Richard’s hobby, his job is Chief Scientist for Salesforce. As the Chief Scientist, Richard wears a couple of different hats. He and his team focus on publishing new research data, doing applied research, incubating, and working on the capabilities of Salesforce’s platform. The type of work Richard and his team do extends across many fields, but lately, they have been narrowing in on A.I. and all things Salesforce Einstein Voice Assistant. On this episode of IT Visionaries, Richard talks about his origins, including the work he did as the founder, CEO and CTO of MetaMind, the current and future state of affairs of A.I. and voice, and yes, his love of paramotoring.

Key Takeaways:

  • How A.I. can have a positive impact
  • What is the future of voice technology?
  • What out-of-the-box features are available

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/pla

Nov 19, 2019
Pryon CEO Igor Jablokov on Why The Future of Work Is All About Augmented Intelligence
47:51

Igor Jablokov has made a name for himself in the world of voice recognition technology. His former company, Yap, was acquired by Amazon and his technology was used to build Alexa. And before that, Igor was on the team that built IBM’s Watson. 

Now, Igor is the CEO of a new company leading the way on a new frontier: augmented and artificial intelligence. His company, Pryon is helping to change the way people work through augmented technology, and on this episode of IT Visionaries, Igor explains how. Plus, he gives insights into his past, where he thinks the tech industry is headed in the future, and why he thinks the world of augmented intelligence can have an impact on our work and personal lives.

Key Takeaways:

  • What Pryon brings to the table
  • Uses for augmented and artificial intelligence
  • The marketplace for Pryon’s technology
  • Why Pryon’s business model is not based on ads

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transormation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Nov 15, 2019
Digitally Transforming Customer and Employee Experience On One Platform with Sarah Joyce Franklin, EVP & GM Platform, Trailhead & Developers at Salesforce
27:28

On this episode of IT Visionaries, Sarah Joyce Franklin, EVP & GM Platform, Trailhead & Developers at Salesforce discusses digital transformation, Salesforce’s Customer 360 Platform, and what the role of CIO will look like in the future. 

Key Takeaways:

  • Salesforce’s Customer 360 Platform has everything a company will need all in one
  • The role of the CIO is changing overnight
  • Digital transformation affects the more than the customer and employees

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Nov 12, 2019
The Progression of Augmented and Virtual Reality with, Ankit Kumar, CTO of Ubiquity6
34:12

On this episode of IT Visionaries, we sit down with Ankit Kumar, CTO of Ubiquity6, whose mission is to unlock new ways for people to connect in physical spaces. Ankit and host Ian Faison take a deep dive into everything currently going on in the computer vision industry, specifically, augmented and virtual reality. Ankit discusses building AR technology and the complexity that goes into it, as well as businesses that can benefit from this type of technology.

Key Takeaways:

 

  • How Ankit got into AR and some use cases
  • The future of deep learning
  • How to stay up-to-date in a rapidly-changing field

 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Nov 08, 2019
All Things Salesforce Einstein with Sanjna Parulekar, Senior Product Marketing Manager of Salesforce Einstein
29:42

Sanjna Parulekar, Salesforce’s Senior Product Marketing Manager for Salesforce Einstein has lived in and around tech her whole life. As both of Sanjna’s parents had careers in tech, Sanjna felt she was destined to follow a similar career path. Fast forward to today when destiny has become reality. Sanjna is currently working with Salesforce Einstein helping to bring to life the influence it has on A.I., CRM, and the world. It comes without surprise that Sanjna is most excited for the future of voice technology, especially considering everything Salesforce is doing with its innovative Einstein Voice Assistant. Sanjna describes the jaw-dropping intricacies of the Einstein Voice Assistant and how it’s going to change the way people do business, view sales, and close deals through the power of A.I. and A.I. personalization.

Key Takeaways:

 

  • Salesforce Einstein and its influence on CRM and A.I. 
  • Thinking about your customer’s customer
  •  A.I. personalization’s impact

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Nov 06, 2019
How A Former Army Ranger is Disrupting the World of Online Identity Verification, with ID.me Founder and CEO Blake Hall
45:51

Blak Hall is the CEO and founder of ID.me, which is solving the problem of verifying your identity online. To be sure, as more and more of our commerce and day-to-day- activities move online, it becomes even more important to keep your identity secure and verified. But we all know how annoying it is to fill out all the same information on form after form on website after website. Why can’t we just verify our identity once and take it with us through all our internet activities? That’s what Blake and his team at ID.me are allowing their customers to do, and it is already making an impact. On this episode, Blake explains the origins of ID.me, which trace back to his time as an Army Ranger, and takes us through some use cases that prove the success of ID.me’s technology.   

 

Key Takeaways:

  • Going from Army Ranger to tech founder
  • The value of verified identity
  • Determining your business model

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Nov 05, 2019
The Marketing and Success of Cloud Technology, with Paul Scott Murphy, VP of Product Management, Big Data/Cloud at WANdisco
44:57

On this episode of IT Visionaries, we sat down with Paul Scott Murphy, VP of Product Management, Big Data/Cloud at WANdisco, a provider of enterprise-ready, non-stop software solutions that enable globally-distributed organizations to meet today's data challenges of secure storage, scalability, and availability. 

Throughout his career, Paul has focused on leadership, strategy, consulting, and product development for major Australian and international organizations. Today, Paul digs deeper into the principals of cloud technology, customer experience, and business strategies.

Key Takeaways:

  • The impact of the cloud
  • WANdisco’s approach to working with customers
  • The role tables stakes plays in business
  • Moving into the IoT and onto the edge

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Nov 01, 2019
Digitally Transforming Enterprises with AHEAD’s Senior Solutions Architect, Brantley Richbourg
42:46

From tinkering with his first 486 SX computer in his early teens to becoming a senior solutions architect at AHEAD, Brantley Richbourg is continuing to eat, sleep, and breath computers. Like all fellow computer nerds, curiosity is his driving force. At an early age, Brantley was stringing pieces of yarn all across his childhood home. Strand by strand, Brantley’s curiosity of connecting things slowly trickled into technology as he grew up. And as a senior solutions architect, Brantley continues to find himself connecting AHEAD’s clients to the cloud. In this episode of IT Visionaries, Brantley delves into the current state of digital transformations into the cloud, the importance of edge computing, and how Brantley handles pushback.

Key Takeaways:

  • Details on digital transformations for enterprise companies
  • The future of edge computing and 5G
  • Advice on overcoming pushback 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 29, 2019
Disrupting the Healthcare Industry with Ali Diab, co-founder, and CEO of Collective Health
57:58

Navigating the healthcare landscape as a patient or caregiver has never been more challenging. Ali Diab, co-founder, and CEO of Collective Health, has experienced this first hand and it was those challenges that motivated him to improve the quality and cost of company-sponsored health care.

On this episode of IT Visionaries, Ali discusses his personal journey through the healthcare system, and how he built Collective Health to help avoid pitfalls in the healthcare industry. Plus he touches on how advancement in technology is making a difference in healthcare, what he is doing to make a difference, and much more. 

Key Takeaways:

  • The need to disrupt the healthcare industry
  • What role technology can and will play in disruption
  • Where does A.I. fit in?

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 25, 2019
Failure is Part of Learning: Insights on Advancing Your Career and Creating an Excellent Employee Experience with Shell Downstream CIO Craig Walker
58:27

Craig Walker was our guest on the first-ever episode of IT Visionaries. We’re so excited to welcome him back for a second interview in which he dives into everything from his origin story to what it means to be a leader. And he should know. Craig is the VP and CIO of Shell Downstream at Shell International Petroleum Company, and he has spent the majority of his career with the company. His journey in tech has taken him all over the world and he’s been forced to learn on the fly and make mistakes. But those mistakes have been the most important learning experiences of his life, and now he’s encouraging his employees to explore and fail and learn in similar ways. Craig shares all of that and more on this episode. We hope you enjoy his insights.  

 

Key Takeaways:

 

  • Progressing your career with one company
  • Lessons learned from unique experiences and failure
  • How to inspire innovation and create an exceptional employee experience
  • The future of data and how to leverage it in new ways

 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 22, 2019
Failure is Part of Learning: Insights on Advancing Your Career and Creating an Excellent Employee Experience with Shell Downstream CIO Craig Walker
58:38

Craig Walker was our guest on the first-ever episode of IT Visionaries. We’re so excited to welcome him back for a second interview in which he dives into everything from his origin story to what it means to be a leader. And he should know. Craig is the VP and CIO of Shell Downstream at Shell International Petroleum Company, and he has spent the majority of his career with the company. His journey in tech has taken him all over the world and he’s been forced to learn on the fly and make mistakes. But those mistakes have been the most important learning experiences of his life, and now he’s encouraging his employees to explore and fail and learn in similar ways. Craig shares all of that and more on this episode. We hope you enjoy his insights.

Key Takeaways:

 

  • Progressing your career with one company
  • Lessons learned from unique experiences and failure
  • How to inspire innovation and create an exceptional employee experience
  • The future of data and how to leverage it in new ways

 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 22, 2019
Nutanix CIO Wendy Pfeiffer Explains How To Build Efficiency with Hybrid Clouds and Net Promoter Scores
55:12

While in high school, Wendy Pfeiffer won a contest and was brought on to do a research project at NASA. It was the first time she was exposed to computers and she fell in love with the technology. From there, Wendy slowly grew into a career in tech and now serves as the CIO of Nutanix. On this episode of IT Visionaries, Wendy explains what her role entails, how she works with peers in the industry to make business more efficient through the use of hybrid cloud, and the highs and lows of working with a net promoter score. 

Key Takeaways:

  • How being the Nutanix CIO leads to close work with other CIOs
  • The benefits of a hybrid cloud
  • How customers become more efficient thanks to Nutanix
  • Using a net promoter score to move the business forward

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 18, 2019
Taking Github to the Next Level with SVP of Technology Jason Warner
49:56

There’s no doubt that when Jason Warner joined the team at Github he would have a lot of questions to answer. Github was trying to find its footing in a development industry dominated by the Googles of the world, and as the SVP of Technology, Jason was the man looking to rebuild trust and vision within the company. Jason succeeded and on this episode of IT Visionaries, he explains how. Plus, he dives into what a good employee experience looks like, how developers will evolve over the next decade, and why having a distributed team is the way to go in today’s world. 

Key Takeaways:

  • Mapping success during the early days at Github
  • The future of the industry and developers
  • The merits of having a distributed team

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Oct 15, 2019
Data Lakes, Blockchain and Employee Experience with AWS Executive Rahul Pathak
35:03

Rahul Pathak’s experience in the tech industry dates back to the early days of the internet boom and he’s been riding the wave, monitoring trends ever since. The journey has allowed Rahul to be on the cutting edge of all kinds of new technology, including what he’s doing now with big data and block chain. Rahul currently serves as the GM of Big Data, Data Lakes, Blockchain at Amazon Web Services and on this episode of IT Visionaries, he discusses why those technologies are the future.

Key Takeaways:

  • What the blockchain offers 
  • Who are the stakeholders utilizing these technologies
  • A crash course in data lakes

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Oct 11, 2019
How Retired Army Major General John Davis Helped Stop a Cyberattack on America
52:04

Most people in technology agree that cyberthreats will be one of the biggest dangers we face in the coming years. In our increasingly-connected world, we’re more vulnerable than ever before and the threat of one bad actor taking out an entire power grid or critical network system is real. Retired Army Major General John Davis knows this better than most. While leading a task force responsible for directing the operations and defense of the DOD networks, the U.S. was hit with a cyberattack that infected a number of critical networks. John had to lead the charge against the malicious code, and he believes the event was a key factor in the creation of U.S. Cyber Command, which John served as a director of. 

Today, John is the Chief Security officer for the Federal Sector of Palo Alto Networks, and he spends his time telling the story of that attack to illustrate the need for enhanced cybersecurity everywhere. On this episode of IT Visionaries, John discusses how he dealt with the attack, the ways cybersecurity has changed, and why the way forward is with a prevention mindset. 

Key Takeaways:

  • The security landscape today
  •  Building transparency and clarity
  • John’s first-hand experience stopping cyber attacks against America
  • Advice on how to improve your security

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Palo Alto Networks Federal Ignite 2019, a security conference for the future, brings together leading cybersecurity professionals and government officials for panels and keynotes on Next-Generation security priorities along with hands-on training, best practices and new innovations on Thursday, October 10, and Friday, October 11, in Washington, D.C. Register at ignitefed.paloaltonetworks.com.

Oct 09, 2019
Why Customer Experience Starts with Employee Experience: Discussing AARP’s Digital Transformation with CDO Sami Hassanyeh
22:47

Sami Hassanyeh is the chief digital officer for AARP and throughout the last 18 years with the company, he’s helped lead a vast digital transformation. From the launch of an app to getting into voice technology, AARP has moved leaps and bounds forward when it comes to technology.

But there are a ton of challenges when you are working with a customer population that uses every kind of channel imaginable. Whether its a laptop, desktop, mobile app, in person or talking through the voice app or using automation tools, AARP has to deliver a seamless experience and answer customer questions quickly and efficiently every time. But how? Sami explains on this episode of IT Visionaries. 

Key Takeaways:

  • How technology adds to AARP’s value proposition
  • Launching new technology including apps and voice recognition software
  • Creating a customer feedback loop
  • How employee experience feeds customer experience
  • AR, VR, automation and more emerging technology to be excited about

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Oct 04, 2019
Security at Splunk and Everywhere Else, with Splunk’s SVP and GM of Security Markets, Haiyan Song
44:19

You know all those hacks and data breaches you read about in the newspaper? Do you understand them? It’s fine if you don’t, most people can’t figure out exactly what all that noise means. But Haiyan Song does, and it’s a good thing because as the SVP and GM of Security Market at Splunk, she is in charge of monitoring all of that nefarious activity and protecting you and your data.

On this episode of IT Visionaries, Haiyan sat down with Mission CEO Chad Grills to dig into the world of cybersecurity and how A.I. and automation can change the game. Plus, she explains how Splunk was already able to move leaps and bounds ahead of others in terms of security. 

 

Key Takeaways:

  • The state of the security landscape
  • What is the future of automation?
  • Advice for securing your operation

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Oct 02, 2019
Being Data-Driven with Splunk Executive Archana Ganapathi
31:11

As the Head of Data and Insights at Splunk, Archana Ganapathi is responsible for accelerating data-driven outcomes for customers. On this special episode of IT Visionaries hosted by Mission CEO Chad Grills, Archana explains what that process looks like, and how Splunk’s focus on solving customer problems has led to personal and professional success.

Key Takeaways:

  • Why join Splunk
  • What is dark data?
  • Should you trust data?

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Sep 27, 2019
How IKEA CTO Susan Standiford is Using Tech to help IKEA Achieve its Mission to Make People’s Lives Better
53:30

Susan Standiford says she was born to be in technology. And if you look at her resume, the proof that she lived out her life mission is right there in black and white. From a stint as VP of Technology at Disney Interactive to leading the tech team at Travelocity to her current role as CTO of IKEA Group, Susan has been on the front lines of every kind of digital transformation. 

On this episode of IT Visionaries, Susan discusses how she’s been able to build an employee experience centered around innovation, and she explains what it means to be an inspirational leader.

Key Takeaways:

 

  • Defining the role of CTO at IKEA
  • Where will AR and VR fit in?
  • How to build an employee experience around innovation
  • Mentorship in the start-up world

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Sep 25, 2019
How A.I. Can Revolutionize Mental Healthcare, with Thiago Marafon, CTO of Youper
27:09

Mental health awareness has become more and more important in today’s world. And that’s great. But there isn’t one right method of monitoring mental health. Different approaches work for different people. One exciting new approach is through the use of A.I. and apps to keep an eye on your mental health and moods. The technology is new, and still being iterated on, but it’s exciting nonetheless.


On this episode of IT Visionaries, we sit down with Thiago Marafon CTO of Youper, an emotional help assistance app that is aimed at helping you feel like the best version of yourself. Thiago and Ian dig deeper into the importance of mental health, Thiago’s secret to success in the A.I. industry, and how that technology can help people in new ways.

Key Takeaways:

 

  • How Thiago got into A.I. 
  • The ways Youper is improving lives
  • What does the future of A.I. look like?

 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Sep 20, 2019
How Blockchain Will Change the World with Splunk Executive Nate McKervey
35:02

Blockchain has the potential to completely transform the way business is done. Nate McKervey believes that deeply. Nate is the head of blockchain and DLT at Splunk, and he spends his time creating a transparent and secure ledger on the blockchain so that Splunk customers can have even more trust in the data they’re using. 

But that’s just the beginning of the blockchain story. On this special episode of IT Visionaries hosted by Mission CEO Chad Grills, Nate explains how our lives will change thanks to blockchain and cryptocurrency. Whether it’s creating a ledger system that transforms a food recall process from one that takes days to one that takes seconds, or moving to the tokenization of objects, which could increase world GDP by huge orders of magnitude, there are exciting innovations happening, and Nate has the details on them all.

 

Key Takeaways:

 

  • Building trust in data
  • Where you can deploy blockchain
  • The future of blockchain and cryptocurrencies

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Sep 18, 2019
The Ironman of Splunk: Tim Tully, Splunk’s CTO, Discusses Building for The Future
39:41

Inspiration comes from all over. For Tim Tully, the CTO of Splunk, much of the inspiration for his work can be found in science fiction, TV shows and even the world of superheroes. Tim sees himself as a sort of Tony Stark (aka Iron Man) because he’s helping build the tech of the future. In fact, he’s been building forward-looking tech since the early days of the Internet.

On this episode of IT Visionaries hosted by Mission CEO Chad Grills, Tim discusses how you can be aspirational in your design while still delivering exceptional usability. And he touches on the future of technology, including with mobile and where we’re going with AR and VR.

Key Takeaways:

  • How Tim got his start
  • Learning to be a CTO
  • Recruiting talent
  • Why mobile is the future

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Sep 13, 2019
Automation, Gameplay and Turning Kids into Creators with Roblox VP of Engineering, Adam Miller
47:51

It’s a fact of today’s world that everyone is spending more and more time looking at screens. Especially kids. But that doesn’t always have to be a bad thing, especially if looking at that screen is unlocking creativity and new skills. Roblox is making that possible.

Adam Miller is the Vice President of Engineering, Technology at Roblox, which is building a streaming platform architecture for the gaming world. Roblox puts the tools of creating games into the hands of its more than two million users, and they have taken that freedom and run with it. 

On this episode, Adam and Ian discuss how Roblox has helped bring more creativity into the lives of kids, and the challenges of building a gaming platform that is as easy to use and seamless as any traditional streaming platform.  

Key Takeaways:

  • What is Roblox and how are people using it?
  • Technology under the hood
  • The impact Roblox has on the younger generation
  • The future of Roblox and gaming

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Sep 11, 2019
Achieving Gaming Success and 98% Client Retention with Pole to Win president Kasturi Rangan
53:44

Kasturi Rangan, has been a gamer his entire life. But for him, gaming is more than a passion, it’s a calling. Rangan has devoted his professional career to building up the gaming community and helping gamers around the world connect and advance the movement. Today, he is the president of Pole to Win and manages around 2,500 people throughout the world dedicated to that same mission. And they’re succeeding. Pole to Win has worked on some of the biggest games on the market and the clients they partner with are so happy with the experience, Pole to Win has a 98% client retention rate. 

But what does it mean to build a gaming community? How do you actually make sure that the gamer’s experience is not just good, but exceptional? What was the secret sauce that Pole To Win brought to the table to help launch eight of the last 10 games of the year? Rangan answers those questions and more on this episode of IT Visionaries. 

 

Key Takeaways:

 

  • The main focus of Pole To Win.
  • A day in the life of a QA Analyst
  • The future of gaming
  • The secret to client retention

 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Sep 06, 2019
How Hyper-Personalization Drives Digital Transformation with NEORIS Tech Leader Tony DeLima
47:14

Often in business, you have to change your ways or risk becoming extinct. At least, that’s what Tony DeLima says. As the Head of Digital Transformation and Global CTO for NEORIS, Tony has had a front-row seat for all of the changes in industries from financial services to healthcare and everything in between. Tony has helped companies of all shapes and sizes take giant leaps forward by transforming the way they operate from top to bottom, and that always includes bringing in new and advanced technology. 

On this episode of IT Visionaries, Tony explains how these types of digital transformations happen and why they're important. Plus, he dives deep into the role A.I. will play in the future.  

 

Key Takeaways:

  • What is NEORIS
  • Discussing digital transformations
  • Best practices for driving innovation
  • The future and where A.I. fits in

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Sep 04, 2019
Robot Revolution: Talking RPA with Executives from UiPath and Jolt Advantage Group
01:19:37

When you picture a robot, what images come to your mind? Is it R2-D2 or C3PO? Maybe a Roomba or the Terminator? That’s not unusual, but mostly that is not real life. In today’s world, we have robots, automation, and A.I. everywhere, just not in the way people think.

On this episode of IT Visionaries, Ian chats with Guy Kirkwood, the chief evangelist at UiPath, and Jordan Collard, the CEO and co-founder of Jolt Advantage Group about the robots they’re working on in the RPA industry. RPA stands for Robotic Process Automation and it is working its way into Fortune 500 companies at a rapid pace as everyone tries to find more ways to work more quickly and efficiently. Together, the trio explores how RPA is implemented and go through use cases that prove you can go from a task taking 16 days, to it being done within four hours. Plus, they discuss the future of the industry and how to get more people interested and invested in the technology.  

 

Key Takeaways:

  • What exactly is RPA?
  • Who will be using RPA in the future and how will it be implemented?
  • How to build an ecosystem of customers who are excited and invested.

To learn more about RPA and how to build a robot of your own, look for upcoming events with Jolt here: https://www.joltag.com/webinars-events?utm_source=mission

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Aug 30, 2019
Postlight CEO Paul Ford on Writing, Experimenting and Running A Company
43:39

When you look at technology today, you can be scared, depressed, excited and impatient all at once. That’s how Paul Ford feels. Paul is the CEO of Postlight, as well as a writer and frequent contributor to publications such as Wired and The New York Times. On this episode of IT Visionaries, Paul dives into what he loves about the tech industry, as well as what scares him. And he discusses building his company, the culture within it, and the exciting projects they’ve worked on for everyone from Vice to The Players’ Tribune to the Obama Foundation. 

 Best Advice: “You’re going to find your limits and you shouldn’t pretend you can get past them, you have to work with them.”

Key Takeaways:

  • How Paul got his start and his background in writing
  • How Postlight works and who they work with
  • Creating a culture of innovation
  • Looking toward the future

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Aug 28, 2019
Weaponizing Voice Technology and Improving Employee Experience with Dialpad founder and CEO Craig Walker
01:03:01

We are living in a rapidly changing world, one in which technology is creeping into every area of our lives. When it comes to business, that’s mostly a good thing, especially when we’re talking about voice technology. For instance, imagine you’re a sales rep making a call to a potential client. You’re probably worried about how to pitch, what to say and making sure the notes you’re taking about the call are accurate and helpful after the fact. Now imagine that you didn’t have to do any of that. Instead, you could have a call powered by A.I. that’s able to prep you before the call, give you real-time coaching during the call, and provide a transcript and insights that are automatically logged into your system after the call. 

That’s the reality Craig Walker is creating at Dialpad. Craig is the founder and CEO of Dialpad, and he joins IT Visionaries to dive deep into how they are weaponizing voice to create a revolution in the business world. 

Key Takeaways:

  • How Craig went from lawyer to tech founder.
  • The ways Dialpad is changing how business is done over the phone.
  • Reasons to sell B2B
  • What is the future of voice technology?

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Aug 26, 2019
From Secret Service Agent to Google Exec to White House CISO to CTSO of Checkr: Cory Louie’s Winding Path in Tech
01:03:01

In today’s world, there is no telling exactly who is in charge of a company’s IT Department. Is it the CTO? Sometimes. But what about the CIO? Yep, they often are the IT czars, too. But at Checkr, it’s neither. Instead, the IT Department falls under the jurisdiction of Cory Louie, Checkr’s Chief Trust and Security Officer. 

Cory’s path to technology was definitely not straight, but no matter what his job was there was always a common theme. From Law enforcement to the Secret Service to working at Google, Dropbox and even in the White House, everywhere Cory went, he pursued a higher purpose. 

On this episode of IT Visionaries, Cory takes us through his life and career and gets deep in the weeds about how technology is changing how security is done across industries.

Key Takeaways:

  • The importance of choosing your title and understanding your role.
  • The challenges of being the CISO at the White House.
  • What does the future of security look like?
  • Why Cory always looks for a higher purpose in his work.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Aug 23, 2019
Talking Through McDonald’s Digital Transformation
26:51

This special episode of IT Visionaries was recorded live at Mulesoft Connect in San Francisco where guest host Vidya Peters, CMO of Mulesoft, connected with Frank Liberio, the former CIO of McDonald's. Together they talk about the process of bringing McDonald’s through a complete digital transformation, the importance of APIs, and much more. 

Key Takeaways:

  • Learn what digital transformation means to a company as large as McDonald’s.
  • Methods for prioritizing projects, and when to bring in new tools or third parties.
  • How to build a roadmap of APIs.
  • Best practices when dealing with legacy systems

This podcast is sponsored by The Salesforcce Platform, the low-code app development platform that empowers anyone to easily build, publish and manage AI-powered mobile-ready apps for employees and for customers. In this mini series on all things integration, we are excited to partner with MuleSoft, the #1 platform for APIs and integration. With Salesforce and MuleSoft, every business can unlock new connected experiences and drive digital transformation by connecting any app, data or device! Learn more at mulesoft.com/about and salesforce.com/buildmobileapps

Articulating the business impact of IT can be challenging. However, successful digital transformation today requires a tight alignment between business and IT leaders. To explore ways that you can structure, calculate and articulate the business value of your IT initiatives, check out MuleSoft’s new whitepaper: How to articulate the value of integration.

Aug 21, 2019
Zylotech’s Founder and CTO Explains the Growth of Automation and Machine Learning
36:18

Abhi Yadav (LinkedIn) is the founder and CTO of ZyloTech, a company focused on A.I.-driven analytics that businesses can use to help efficiently retain customers and reduce churn. On this episode of IT Visionaries, Abhi explains what all of that means, and he dives into how the field of machine learning will continue to grow.

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Aug 16, 2019
There’s a Zap For That: An Interview with Zapier Co-founder and CTO Bryan Helmig
45:01

Bryan Helmig (LinkedIn), co-founded Zapier with a couple of friends back in 2010 and since then, they’ve been dominating the world of automation. As CTO, Bryan is responsible for all the technology behind Zapier and making sure that all your Zaps are working the way they need to so that you and your company can be as efficient as possible. 

 

On this episode of IT Visionaries, Bryan discusses how he does all that, plus, he touches on the pros and cons of having a completely distributed team, and what the future of automation looks like.

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Aug 14, 2019
The Ever-Evolving World of A.I. with Talla CEO Rob May
55:23

Very few people are more plugged in to the world of A.I. than Rob May (LinkedIn), the CEO of Talla, which is an automation platform designed to completely change the way customer support is done. On this episode of IT Visionaries, Rob and Ian take a deep dive into everything currently going on in the A.I. industry, what should worry people and what they should be excited about. Plus, if you’re interested in learning more about the industry, Rob lists all the resources he uses to stay up to date, and gives some tips to executives who are looking to bring A.I. into their own organizations. Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Aug 09, 2019
What’s the Deal With Lidar? An interview with Cepton CEO Jun Pei
42:00

Autonomous cars aren’t the future, they are the present. And as more and more companies invest in the world of autonomous transportation, a market for a very specific kind of tech has grown bigger as well. Jun Pei (LinkedIn) is the CEO of Cepton, which makes Lidar systems. Lidar is an essential piece of technology that measures distance at a rate that is accurate down tot he millimeter. So, if your autonomous car is driving along and an object flies in front of you, the Lidar system can not only detect it but also measure how far away it is and the rate at which you are moving toward each other. 

On this episode of IT Visionaries, Jun explains all of that and more, and he dives into how Lidar will become even more necessary in the near future.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Aug 07, 2019
Female Tech Leaders Roundtable
59:44

On a very special episode of IT Visionaries, three women who are leading the way in the tech world join Mission co-founder and COO Stephanie Postles and IT Visionaries Producer, Hilary Giorgi for a discussion about all things leadership, tech and building a community of women in IT. 


At the table was Alvina Antar (LinkedIn), the CIO of Zuora, Julie Cullivan (LinkedIn), the Chief People and Technology Officer of Forescout, and Praniti Lakhwara (LinkedIn), CIO of Apttus. They each brought with them a wealth of knowledge and experience from decades in the world of IT, and their energy and drive to keep innovating was contagious.

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Aug 02, 2019
ICIX Executives Discuss Building Trust and Creating Transparency with Blockchain
01:00:50

On this episode of IT Visionaries, a couple of members of the ICIX team gathered around the table for a discussion about how they are helping to bring blockchain to the enterprise. Joining the discussion are Matt Cromar (LinkedIn), Vice President of Product and Elliott Yama (LinkedIn), Vice President of Marketing, both of whom have long histories in the tech industry and have been working with Salesforce to create a blockchain platform that is built for the enterprise. They discuss some of the challenges and advantages of moving to the blockchain, and they also get into what other exciting things are happening at ICIX.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Jul 31, 2019
CIO Roundtable No. 3 with Kumud Kalia and Brian Lillie
48:18

Welcome to our third CIO Roundtable. Joining us at the table this time are Brian Lillie (LinkedIn), who won CIO of the Year for Silicon Valley in 2014 while he was in the role for Equinix, and Kumud Kalia (LinkedIn), a multiple-time CIO who most recently held the title at Cylance. Together with Ian they discuss having a sounding board of other CIOs to talk to, leveraging your network to get things done internally, work-life balance, and how to be both a good CIO and a good person, and so much more. 

 If you’d like to check out our previous CIO Roundtables click here and here or any of our other episodes check out Mission.org/ITVisionaries.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesfoce.com/EmployeeExperience

Jul 26, 2019
Tim Campos: From Facebook CIO to Start-up Co-Founder Part 2
32:05

Imagine accepting the CIO job at Facebook right as the social media network was about to take off. Now imagine that your first task is to fix a complex calendar system that is causing headaches throughout the company and, oh by the way, if you can’t do it you’re fired. That was the scenario Tim Campos (LinkedIn | Twitter) found himself in but don’t worry because, spoiler alert, he was able to figure it out. 

On this special two-part episode of IT Visionaries, Tim joins us to share that story and so much more, including how he lept from Facebook into his own start-up, Woven, what it means to be a CIO, the importance of integration and mentorship, and even a few stories about Mark Zuckerberg and Sheryl Sandberg. 

This is part two of Tim’s interview. To listen to part one, click here.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jul 24, 2019
Tim Campos: From Facebook CIO to Start-up Co-Founder Part 1
41:33

Imagine accepting the CIO job at Facebook right as the social media network was about to take off. Now imagine that your first task is to fix a complex calendar system that is causing headaches throughout the company and, oh by the way, if you can’t do it you’re fired. That was the scenario Tim Campos (LinkedIn) found himself in but don’t worry because, spoiler alert, he was able to figure it out. 

On this special two-part episode of IT Visionaries, Tim joins us to share that story and so much more, including how he lept from Facebook into his own start-up, Woven, what it means to be a CIO, the importance of integration and mentorship, and even a few stories about Mark Zuckerberg and Sheryl Sandberg. 

This is part one of Tim’s interview. Stay tuned for part two next week.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

 

Jul 19, 2019
Bringing a Print Enterprise into the Digital World with Conde Nast’s former CDO
01:05:00

Fred Santarpia, former Chief Digital Officer for Conde Nast, had a huge job helping bring all of the Conde Nast brands like Vogue, The New Yorker, Wired and GQ from the print world to the digital realm. On this episode of IT Visionaries, he discusses the challenges of the role and how to build digital experiences and brands that keep you relevant in an increasingly crowded landscape. Plus, he and Ian examine the rise of the Chief Digital Officer and what that role means to different organizations.  

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jul 17, 2019
Solving Communication Problems with Front co-founder Laurent Perrin
29:58

Good communication is one of the most important aspects of any organization. But the communication process gets exponentially harder the more your company grows. From various apps and tools and email chains, employees are constantly communicating in different ways. It’s a process that can be frustrating, and that’s why Laurent Perrin (LinkedIn) co-founded Front. Front is an application that simplifies the communication process and puts everything you need all in one place. 

On this episode of IT Visionaries, Laurent talks about how he helped build Front with his co-founder, the growing pains they went through, the importance of integration and partnership and so much more. 

Best advice: “Don’t overcomplicate things. One trend I notice is that people want to solve an intellectually satisfying problem and in doing so they overcomplicate it. Since they severely over-estimated the problem, they end up not being able to solve it.”

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jul 12, 2019
Bringing Connectivity to the Transportation Industry with Autonomic CEO Gavin Sherry
45:47

Gavin Sherry (LinkedIn) got his start in technology when he pulled a computer out of a dumpster and taught himself how to code. Now he is the CEO of Autonomic, which was acquired by Ford and is helping to connect the transportation industry to the digital world. 

On this episode of IT Visionaries, Gavin talks about the future of transportation and how his team is building ways for mobility and applications to become a larger part of the transportation industry. 

Best Advice: “Find people you respect, who you can talk to about how hard the job is.”

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jul 10, 2019
Customer Empathy, Innovation and more with Intuit CIO Atticus Tysen
41:00

From an initial dream of being a doctor to interning with NASA to eventually landing in the C-Suite at Intuit, Atticus Tysen (LinkedIn) has traveled a long and winding road. As the CIO of Intuit, which makes products such as QuickBooks and TurboTax, and brings in more than $5 billion per year in revenue, Atticus has a lot of responsibilities on his plate. IT, he says, is the Achilles heel of an organization and being in charge of IT for a company as large as Intuit means there are many challenges but just as many exciting innovations and success stories. 

On this episode of IT Visionaries, Atticus discusses all of that and more, and he digs deep into how the processes and products Intuit creates ultimately always comes down to what is best for the customer. 

Best Advice: “Really be curious about the business your company is in and deeply understand that.”

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Articulating the business impact of IT can be challenging. However, successful digital transformation today requires a tight alignment between business and IT leaders. To explore ways that you can structure, calculate and articulate the business value of your IT initiatives, check out MuleSoft’s new whitepaper: How to articulate the value of integration.

Jul 05, 2019
Welcome to the World of Neurotech: An interview with the co-founder of Halo Neuroscience
32:15

Brett Wingeier (LinkedIn) always dreamed of building things that could change the world. Those dreams led him to biomedical engineering and, eventually, to co-founding Halo Neuroscience, which is creating products that are breaking new ground in stimulating the brain to become more productive or high performing. 

On this episode of IT Visionaries, Brett talks about all the science, research and development that goes into creating wearable hardware, plus he details everything Halo has been working on and what he’s most excited about for the future.

Best advice: “While keeping the dream alive, be ...stuff doesn’t always turn out the way you expect it will, but if you’re prepared for it, you’ll make it out okay.”

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Articulating the business impact of IT can be challenging. However, successful digital transformation today requires a tight alignment between business and IT leaders. To explore ways that you can structure, calculate and articulate the business value of your IT initiatives, check out MuleSoft’s new whitepaper: How to articulate the value of integration.

Jul 03, 2019
Measuring the Impact of IT
21:14

Mike Rodgers (LinkedIn) is the chief strategy and information officer for Pilot Flying J, the largest operator of travel centers and travel plazas in North America. Mike is responsible for the enterprise technology and digital transformation that is making the Pilot Flying J app one of the most useful on the market for customers. Whether it’s automating fuel payments or making shower reservations simple and quick, Pilot Flying J’s app has been making the lives of truck drivers more efficient than ever before. He talks about that and more on this special episode of IT Visionaries that was recorded live at MuleSoftCONNECT Atlanta with guest host Vidya Peters, the CMO of MuleSoft.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Articulating the business impact of IT can be challenging. However, successful digital transformation today requires a tight alignment between business and IT leaders. To explore ways that you can structure, calculate and articulate the business value of your IT initiatives, check out MuleSoft’s new whitepaper: How to articulate the value of integration.

Jun 28, 2019
The Frontlines of Digital Transformation with Salesforce CIO Jo-ann Olsovsky
41:39

Now in her second year as Salesforce’s CIO, Jo-ann Olsovsky (LinkedIn) has been hard at work leading the digital transformation of the company while it continues to grow globally. She returns to this special episode of IT Visionaries co-hosted by Vidya Peters, the CMO of MuleSoft, to discuss how things have been going. Plus, Jo-ann gives a broad overview of what it means to be a CIO and be a part of the day-to-day business strategy, and what she’s most excited about when it comes to technology of the future.

 

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Articulating the business impact of IT can be challenging. However, successful digital transformation today requires a tight alignment between business and IT leaders. To explore ways that you can structure, calculate and articulate the business value of your IT initiatives, check out MuleSoft’s new whitepaper: How to articulate the value of integration.

Jun 26, 2019
Raising the Stakes at Comcast with CIO Rick Rioboli
46:47

When he became the CIO of Comcast, Rick Rioboli (LinkedIn) was amazed by just how broad his role had become. Moving from product engineering to having a hand in just about every aspect of the business was a big change for Rick, but one he enjoyed. He discusses that journey on this episode of IT Visionaries, and he also goes into how Comcast views the customer experience, the way he is leading innovation at the company, and what the future of tech, connectivity and IT talent looks like.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 21, 2019
The Drone Revolution
40:12

Everyone knows that drones are cool, but did you also know that drone technology is being used across industries to make work easier, safer and more efficient? Nicholas Pilkington (LinkedIn, Twitter) is one of the people help make that possible thanks to his company, Drone Deploy. Using Drone Deploy, anyone can send out a drone to map an area and then receive detailed imagery and data that can help with oversight, problem-solving, and even disaster relief. Currently, Drone Deploy is used on around 600,000 job sites around the world in more than 180 different countries and has mapped more than 60 million acres of ground.

On this episode of IT Visionaries, Nick talks about how he got into the drone business, the ways he thinks the industry will continue to grow, and what he’s doing to use drone technology to give back to the world.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 19, 2019
How Arijit Mukherji Rose To The Role of CTO
50:07

Throughout his career, Arijit Mukherji (LinkedIn, Twitter) has been able to learn, innovate and lead. As the CTO of SignalFx, he gets to do all those things at once.

On this episode of IT Visionaries, Arijit details his rise through the tech industry, including a number of years at Facebook in the midst of its massive growth. Plus, he explains why he wanted to take a risk and join SignalFx, and what it was like rising from Employee No. 1 to the role of CTO.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 14, 2019
Panasonic’s Customer-First Approach to Innovation
26:42

After more than 20 years with Panasonic, Magnus McDermid (LinkedIn) has learned a lot about what it means to truly partner with a customer, and the types of innovations and advancements that can be born out of those relationships.

Magnus holds a number of positions within Panasonic, including SVP of Panasonic North America and Panasonic Canada, President of Heartland Customer Solutions, SVP Mobility Solutions USA and VP Enterprise Solutions Canada. But regardless of what title he holds, Magnus explains that his success, and the success of the company as a whole, all comes down to the relationship with the customer. It is through those relationships that some of Panasonic’s most popular and important products have been created, and the partnership between company and consumer continues to be a well of innovation. On this episode of IT Visionaries, Magnus talks about all of that and more, plus he gives his advice on how to stick with and grow a company for decades.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 12, 2019
The Highs and Lows of Digital Media: Part 2
43:02

Steve Comstock  (LinkedInTwitter) went from simply wanting to be an “uber-engineer” to the role of CIO of CBS Interactive, where he managed the media conglomerate’s entire digital enterprise. After more than eight years with CBS, Steve recently left the company to pursue new opportunities.

On this special two-part episode of IT Visionaries, Steve generously shares all of his experiences working his way up the IT ladder, including how he first got into technology, what it’s like to be in charge of streaming multiple Super Bowls and other major events, the challenges of the role of CIO, the future of digital media and much more.

For Part One, click here.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 07, 2019
The Highs and Lows of Digital Media: Part 1
33:05

Steve Comstock  (LinkedIn, Twitter) went from simply wanting to be an “uber-engineer” to the role of CIO of CBS Interactive, where he managed the media conglomerate’s entire digital enterprise. After more than eight years with CBS, Steve recently left the company to pursue new opportunities.

On this special two-part episode of IT Visionaries, Steve generously shares all of his experiences working his way up the IT ladder, including how he first got into technology, what it’s like to be in charge of streaming multiple Super Bowls and other major events, the challenges of the role of CIO, the future of digital media and much more.

 

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 05, 2019
Unbank Yourself: Talking Blockchain and Crypto with Alex Mashinsky
52:15

Few people know disruption as well as Alex Mashinsky (LinkedIn, Twitter). Alex was one of the inventors of voice over IP, a technology that many people use every single day without a second thought to a time before when making calls was difficult, expensive and worked only inconsistently. With that experience in his back pocket — as well as many years and investments in a number of successful start-ups — Alex is at it again, and this time he’s hoping to disrupt the banking industry.

His new company, Celsius Network, works on the blockchain and helps users grow their wealth with cryptocurrency. On this episode of IT Visionaries, Alex and Ian dive into how Celsius is working to build a world without banks, what advantages there are working on the blockchain, and how the future might look different thanks to this technology. IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

May 31, 2019
Welcome to the World of Enterprise Blockchain
32:30

Nitin Gaur (LinkedIn, Twitter) has been with IBM for more than 20 years and currently serves as the director of IBM’s Digital Asset Labs. But, prior to that role, Nitin was instrumental in developing and running IBM’s Blockchain Labs. In this episode, he and Ian discuss all things blockchain, the challenges, and opportunities of the technology, and what blockchain means to enterprises everywhere.

Best Advice for a first-time C-level exec: “Build a good team first. Have a human connection for the people and have empathy, and I think everything will fall into place.”

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

May 30, 2019
How to Disrupt the Transportation Industry
46:15

From Cisco Systems to SAP to GE Transportation, Wesley Mukai (LinkedIn)  has been building, selling and integrating new products and systems for huge companies and customers for a long time. He recently left GE Transportation after more than three years with the company to take some well-earned time off, and he was kind enough to spend some time with us at IT Visionaries.

In this episode, Wesley discusses how he came up in the world of technology, what it means to find the right product at the right price at the right time, and all the challenges he overcame and innovations he helped lead as CTO of GE Transportation.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 24, 2019
Refocusing Your IT Department with Graeme Thompson of Informatica
54:48

Graeme Thompson (LinkedIn, Twitter) grew up and first started his career in Scotland. When he moved to the U.S., he noticed a lot of differences in the mindset when it came to IT, but he also found a way to blend the practicality of those in the UK with the entrepreneurial spirit of American workers. Now, as the SVP and CIO of Informatica, he is using all of his knowledge and skills to bring real-time tech solutions to customers around the globe.  

In this episode, he discusses what IT looks like at Informatica —including how IT has changed and where it’s going — plus he breaks down the need for real-time hybrid data management and some of the problems and solutions Informatica is seeing in that area of IT.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 22, 2019
How Artificial Intelligence Can Impact Healthcare
38:36

Uli K. Chettipally, MD, MPH, (LinkedIn, Twitter) is a physician, an author, a speaker, and an innovator, and on this episode of IT Visionaries, he joins Ian to discuss the role of A.I. and technology in the world of healthcare. Uli has worked in a number of high-level roles both as a medical doctor and a chief innovator at hospitals as well as medical centers and institutions such as Kaiser Permanente and the University of California, San Francisco. He has led a number of initiatives to bring technology into the medical field and he is on a mission now to inform and empower people with artificial intelligence. He and Ian discuss all that and more in this episode.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 17, 2019
Game On: A Discussion about AR and Gaming with Niantic’s CTO
38:59

Phil Keslin (LinkedIn) first became interested in technology in the eighth grade and saw computers as a “great escape with interesting challenges.” He never lost that passion and today he is the CTO of Niantic, the lab behind the game that broke the internet — Pokemon Go.

In this interview, Phil and Ian go through the painful launch of Pokemon Go and discuss how Niantic was able to scale its system when the game was massively more popular than anyone anticipated. Plus, Phil details what he loves most about AR, which is its ability to open up new avenues of discovery in the real world by getting people up, active and engaged in what is happening around them.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 16, 2019
A Journey Through Tech with Jocelyn Goldfein: Part 2
46:12

Jocelyn Goldfein (LinkedIn, Twitter) is a true IT Visionary. Having worked at VMware and Facebook in the early days of both, and now as Managing Director at Zetta Venture Partners, Jocelyn has been involved in the formative years of the internet and technological innovations.

In part two of their interview, Jocelyn and Ian discuss whether A.I. is an industry in and of itself, what companies are worth investing in, how collaboration works between enterprises and start-ups, and much more.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 11, 2019
A Journey Through Tech with Jocelyn Goldfein: Part 1
43:21

Jocelyn Goldfein (LinkedIn, Twitter)  is a true IT Visionary. Having worked at VMware and Facebook in the early days of both, and now as Managing Director at Zetta Venture Partners, Jocelyn has been involved in the formative years of the internet and technological innovations.

In part one of their interview, Jocelyn and Ian discuss everything from the rise of the computer sciences industry, how to look at investing in start-ups, to the role artificial intelligence will play in businesses moving forward, how the rise of cloud technology could be a precursor to the rise of A.I. and much more. Plus, Jocelyn dives into her years of experience at Facebook working closely with Mark Zuckerberg as well as what it was like riding the VMware rocket ship right as it caught fire.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 08, 2019
How A.I. Is Humanizing Healthcare with Dr. Eric Topol
37:29

Dr. Topol (Website | Twitter) is a geneticist, medical researcher, and author of Deep Medicine. He has written over 1100 peer-reviewed articles and is one of the top most-cited medical researchers in the world.

In this episode, Mission CEO Chad  Grills sits down with Dr. Topol to talk about how A.I. and machine learning are putting the patient experience back at the forefront of healthcare. Dr. Topol also explains why you don’t actually own your own medical data and what steps we need to take to get it back.

Topics Discussed: Machine learning, healthcare, data, AI.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 03, 2019
A.I. Mixdown
17:07

On this special mixdown episode of IT Visionaries we are focusing on artificial intelligence. In the first 65 episodes of IT Visionaries, we’ve had on countless experts who are working with some of the most advanced A.I. technology in the industry, and they spilled all the cool details to us. So on this episode, you’ll hear from Ali Bouhouch of Sephora, who talks about the ways A.I. will continue to enhance customer experience, we’ll listen to Marene Allison of Johnson & Johnson discuss where A.I. is on the maturity curve, and how far it still needs to come to be trusted in certain industries. Eric Tan of Coupa explains how AI and machine learning will better use the mass amounts of data being collected, Julien Sauvage, who works on the Salesforce Einstein team breaks down some A.I. use cases, Vijay Doradla of Sparkcognition reveals the way AI will become part of everyday life, and Andrea Brugger of United Rentals speaks from a sales perspective about the way A.I. is impacting the construction industry.

Topics discussed: A.I., machine learning, apps, data

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 01, 2019
Everything You Need to Know About CIOs, CTOs, and Cybersecurity
59:42

Kumud Kalia (LinkedIn) is the Chief Information & Technology Officer at Cylance, responsible for the strategy, implementation, and management of the infrastructure and applications that support Cylance’s business processes.

On this episode, he and Ian talk all things AI, including how Cylance is using AI to protect everything under the sun, and the challenge of finding the right way to use technology to achieve business outcomes.

Topics Discussed: Cybersecurity, AI, machine learning, CIOs, relationship building, business outcomes.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Apr 26, 2019
Getting To Know SignalFx’s Chief Architect
53:56

Rajesh Raman (Twitter, LinkedIn) is the Chief Architect for SignalFx. What does that mean? In this episode, Rajesh and Ian dive into his role and how he focuses on not just the implementation of systems and processes at SignalFx, but also the best strategies and practices that will be needed months down the line. They also go into Rajesh’s history at Google and Facebook, and discuss cloud technology and the future of the industry.

Topics Discussed: Cloud platforms, app development, innovation, coding, monitoring, observability, microservices.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Apr 24, 2019
Getting To Know SignalFX’s Chief Architect

Rajesh Raman (Twitter, LinkedIn) is the Chief Architect for SignalFX. What does that mean? In this episode, Rajesh and Ian dive into his role and how he focuses on not just the implementation of systems and processes at SignalFX, but also the best strategies and practices that will be needed months down the line. They also go into Rajesh’s history at Google and Facebook, and discuss cloud technology and the future of the industry.

Topics Discussed: Cloud platforms, app development, innovation, coding, monitoring, observability, microservices.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Apr 24, 2019
Artificial Intelligence in the Blue-Collar World
36:00

Just because you work in the blue-collar world doesn’t mean you have no need for tech and artificial intelligence. In fact, Gabe Batstone (LinkedIn, Twitter), the CEO of contextere, believes that blue-collar workers can benefit from AI more than most.

In this episode, Gabe and Ian dive into the ways that contextere is delivering relevant information right into the hands of the men and women working on job sites around the world. They discuss how AI and AR will continue to grow and change, and the ways that both will continue to make job sites and the employees on them safer and more efficient than ever before.   

Topics Discussed: Blue-collar work, AI, AR, technology, innovation, mobile

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Apr 19, 2019
The New Way To Teach Tech
45:18

After a career in app development and with experience as a CTO, Josh Knell (LinkedIn, Twitter) joined Lambda School to help change the way students think about coding, school, and learning. As the director of instruction, Josh is constantly innovating and adjusting the Lambda curriculum in order to make sure that his students are as prepared as possible when they graduate from the program and enter the real world.

In this episode, Josh and Ian discuss the challenges associated with creating and maintaining an online coding boot camp designed to change the face of education. Plus they dive into what it means to have a community of well-trained graduates and how Josh’s past experience as a CTO helps him excel in his role today.

Topics Discussed: CSS, innovation, growth, development, education, technology, CTO, coding, HTML, app development.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Apr 17, 2019
From West Point to the C-Suite of Johnson & Johnson: Marene Allison’s Career in IT
53:17

Marene Allison (LinkedIn) has seen a lot in her career and her life. She was one of the first women to graduate from West Point and then went on to a role at the FBI bringing down some of the largest drug rings on the East Coast. Eventually, she moved on to the private sector to head up security for A&P Foods and today, she is the  Vice President and Chief Information Security Officer for Johnson & Johnson.

On this episode of IT Visionaries, Marene discusses her entire journey, as well as everything she’s learned, what it means to lead IT and security for a worldwide organization, what the future of AI and consumer privacy looks like, and much more.

Topics Discussed: Intelligence, security, AI, machine learning, data, West Point, military, women in tech, leadership, FBI, tech, digital threats, cybersecurity

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Apr 12, 2019
A New Autonomous World
33:58

At SparkCognition, Vijay Doradla (LinkedIn) is part of the team that is trying to solve the world’s most challenging problems by using artificial intelligence.

As the Chief Business Officer, Vijay brings his experience in engineering, technology, research and investing to catapulting SparkCognition to new and exciting industries and innovations. In this episode, Vijay and Ian discuss everything from how and why to invest, and the exciting projects SparkCognition is working on including autonomous everything from planes to powerplants and more.

Topics Discussed: AI, investing, market strategy, autonomous vehicles, innovation

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Apr 10, 2019
All Things Einstein and Voice Technology
46:23

Michael Machado (LinkedIn), senior director of product for Einstein deep learning solutions, Ceverly Strand (LinkedIn), product marketer for Einstein, and Julien Sauvage (LinkedIn), head of tech and product marketing for Einstein all stopped by Mission HQ for this special episode of IT Visionaries.

This Salesforce crew is part of the team that is bringing Einstein and voice technology to customers everywhere, and they took some time away from the labs to discuss with Ian all the ways Salesforce is doing innovative work in this exciting field, what is going on in the AI marketplace, explain what deep learning technology actually is, and look into the future and talk about what technology of the future has them most excited.

Topics Discussed: Voice technology, deep learning, AI, IT, unstructured data.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Apr 05, 2019
Everyone Can Innovate
41:48

Eric Tan (LinkedIn,) has been on both sides of the IT coin as a consultant and now in an operations role as the VP of Business Services and IT at Coupa.

In this episode of IT Visionaries, Eric discusses how he grew up destined to be in IT, despite a segue as a CPA, what it means to join and lead a company that has doubled in size twice since he joined the organization and the challenges growth presents, and the excitement that comes when innovation happens in every part of the organization.

Topics Discussed: Cloud technology, AI, machine learning, UI, CIO, growth, innovation.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Apr 03, 2019
Improving Security in the Tech Industry
40:32

There is no question the IT security is becoming one of the most important areas of focus for companies large and small. As more and more data is being collected and shared, it also needs to be more protected. At Forescout, Julie Cullivan (Twitter, LinkedIn) serves as the Chief People and Technology Officer and works to make sure that businesses around the world are prepared with the most advanced tech possible to keep them safe.

 

In this episode of IT Visionaries, Julie discusses with Ian how she found her way into the world of IT and the role of CIO, what it means to be responsible for the IT security of a company, and what the future holds for the industry as a whole.

 

Topics Discussed: Security, cybersecurity, technology, IT, OT, diversity, inclusion, women in tech, AI, machine learning, big data.

 

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 29, 2019
IT in the Retail World
46:11

Ali Bouhouch (LinkedIn) has more than 20 years of experience in the tech industry and he currently serves as the CTO & VP of Enterprise Architecture at SEPHORA. It may seem odd that a makeup company has such an intense focus on tech, but when you dig a little deeper, it’s clear that technology is a key driver in the retail industry and a large part of how Sephora will grow in the future.

 

In this episode, Ali and Ian discuss applications that allow customers to virtually try on Sephora products, how the company is using AI and big data and so much more.

 

Topics Discussed: Innovation, AI, retail, VR, technology, customer experience, machine learning, applications.

 

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 27, 2019
Bringing Technology to Environmental Science
21:32

On this special episode IT Visionaries producers Aaron Gerlitz and Hilary Giorgi interview Louise Charles who head up communications for Climeworks (Twitter, LinkedIn), a carbon-capturing company based in Switzerland.

Louise discusses the origins of Climeworks, how they are using technology to remove carbon from the atmosphere and some of the biggest technical challenges facing their company, and the environmental IT industry as a whole.

Topics Discussed: Carbon capture, innovation, scaling, renewable energy

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 22, 2019
The Future of Cryptocurrency
44:57

Anthony Pompliano (Twitter, LinkedIn) is a Founder & Partner at Morgan Creek Digital and a crypto influencer. What that means is that Anthony is deeply involved and invested in how cryptocurrency will continue to evolve.

Anthony believes crypto and other digital currencies are the way of the future because of their ability to be both secure and transparent. In this episode, he and Ian discuss the ways in which crypto has become more popular even in its infancy, and the path it will take as it matures into a widely-used method of payment and asset management.

Topics Discussed: Cryptocurrency, bitcoin, blockchain, digital assets

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 20, 2019
Working in a Multi-Cloud World
37:08

As the CIO of Rubrik, Avon Puri is leading a team that is creating the infrastructure that makes it possible to work across multiple clouds easily and efficiently, all while keeping your data secure.

Topics Discussed: AI, cloud computing, cloud management systems

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 15, 2019
Getting Closer to Autonomous and 5G-Connected Vehicles
45:05

Alan Amici (LinkedIn) is the Vice President and Chief Technical Officer of Transportation Solutions for TE Connectivity. Which, in layman's terms means that he is responsible for making our cars and vehicles more high tech and connected than ever before.

Alan grew up in Detroit, Michigan, so his love of cars runs deep. He turned that love into a 30-year career at Chrysler and now doing incredible things with TE Connectivity. Throughout his decades in the industry, Alan has not just seen the transformation of cars from simple machines that get us from point A to Point B to highly intelligent vehicles that can drive themselves, he’s been a part of making it a reality. In this episode of IT Visionaries, Alan and Ian discuss everything from how Formula-E Racing informs consumer car technology, to the future of autonomous driving and more.

Topics Discussed: Autonomous vehicles, driverless cars, 5G, transportation, connectivity, electric vehicles, innovation, IoT, wireless technology.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 13, 2019
Insights from the CIO Roundtable
18:07

In this episode of IT Visionaries, Aaron Gerlitz (Twitter, LinkedIn) returns to discuss with Ian the CIO Roundtable No. 2 Episode.

Aaron breaks down for the listeners exactly what it means to be a vendor versus a partner, he details his favorite vendor story and then reveals how the voice of the customer is one of the most important feedback loops for a company to keep an eye on.

Topics Discussed: Vendors, voice of the customer, IT, CIO.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 08, 2019
Discussing Cybersecurity and White-Hat Hackers
48:11

Marcus Carey (Twitter, LinkedIn), the founder and CEO of Threatcare, actually grew up in Texas with very little access to technology. But that changed when he joined the Navy and went into cryptology. While serving the country, Marcus worked with the most advanced tech in the world. And, when his service time was finished, he stayed in the field working in various government agencies for a number of years.

At Threatcare, Marcus applies the lessons he’s learned along the way to help his customers secure their data and test their cybersecurity. In this interview, he and Ian talk about what it means to be a white-hat hacker versus a black-hat hacker, creating automated technology, and finding your superpower.

Topics Discussed: Technology, cryptography, white-hat hacking, black-hat hacking, cybersecurity, entrepreneurship, leadership.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 06, 2019
The Importance of Recruiting and Creating a Diverse Workforce
39:51

In his second appearance on the podcast, Juan Perez, the Chief Information and Engineering Officer for UPS, discusses creating a diverse workforce.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 01, 2019
A New Type of Tech Leader: The CDO
43:16

Gary Scholten is the EVP and CIO of Principal Financial Group. But that’s not all. He recently took on the role of Chief Digital Officer and in this interview, he discusses what that means and how he’s leading both digital and business strategies.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Feb 27, 2019
How Stitch Fix is Creating a Technological Flywheel
47:59

As the CTO of Stitch Fix, Cathy Polinsky is using everything from mobile apps to internal software to completely disrupt the world of online shopping.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Feb 22, 2019
CIO Roundtable No. 2
01:12:53

Three leading CIOs, Alvina Antar (Zuora), Paul Chapman (Box), and Mark Settle (Okta), join Ian for a lively discussion about what it means to be a CIO today.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Feb 20, 2019
What It Takes To Be An IT Leader
11:31

Learn what it takes to be a leader in the tech field from IT Visionaries, Paul Chapman, Juan Perez, Mark Settle, Susie Wee, and Mark Rackley.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

 

Feb 15, 2019
How the Construction Industry Moved to Mobile
32:40

Andrea Brugger, Director of Salesforce Effectiveness for United Rentals, joins Ian to discuss the ways she has helped implement technology and mobile apps to make the construction industry more efficient.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Feb 13, 2019
Creating and Achieving Buy-In on Innovative Ideas
46:18

David Neely joins Ian to discuss how Transamerica has created a culture of innovation and the steps he’s taken to make citizen development a bigger part of what they do.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Feb 08, 2019
Major Takeaways from IT Visionaries’ First 40 Episodes
24:49

IT Visionaries producer Aaron Gerlitz joins the podcast to discuss the most interesting lessons he’s learned from the first 40 episodes of IT Visionaries.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Feb 06, 2019
Providing Healthcare in the Digital World
38:48

David Chou, who has had executive level positions throughout the healthcare field, joins Ian to discuss how technology has changed the entire face of healthcare. From moving from paper to digital forms to allowing patients to connect with doctors from mobile devices, David has helped usher in sweeping technological changes that have revolutionized how healthcare is provided.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Feb 01, 2019
The Ever-Expanding Role of CIOs
52:56

Vala Afshar joins Ian for a discussion about how technology is impacting businesses and business leaders everywhere. They talk about how to engage with citizen developers, what the impact of AI and machine learning will be, and how CIOs must be where the buck stops when it comes to building trust with consumers.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Jan 17, 2019
Mobile Mixdown: 5 Experts On Mobile Trends
16:45

In this compilation episode, we pulled together some of the most interesting things past guest have said about what is going on in the mobile space. Guests such as Leyla Seka, Dion Hinchcliffe and more discuss everything from how they use mobile, to trends they're excited about to best practices.

1:00- Jo-Ann Olsovsky

3:05- Dion Hinchcliffe

6:02- Vala Afshar

7:21- Tony Bradley

10:53- Leyla Seka

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Jan 17, 2019
Marissa Mayer: Building Companies that Change the World
54:47

Marissa Mayer (Twitter: @marissamayer | IG:@marissamayer) is a co-founder of Lumi Labs and formerly served as the president and chief executive officer of Yahoo! She also was a long-time executive and key spokeswoman for Google.

In this exclusive interview, Chad and Marissa discussed the early days of Silicon Valley, the lessons Marissa learned from Google and Yahoo!, and her best lessons for time management and productivity.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Jan 10, 2019
The Current State of Cybersecurity
41:06

Ken Gonzalez is the managing director at NightDragon Security. In this episode, Ian and Ken discuss the current state of cybersecurity and what we can expect in the near future.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Jan 03, 2019
5G, Hybrid Cloud Computing, and Regulating Data Strategy
42:41

Lisa Davis is a top 100 CIO award winner and currently works at Intel as the VP & GM, Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group. In this episode, Ian and Lisa discuss the future of IT, data centers and what’s coming for 5G networks.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Jan 01, 2019
Balancing Desktop and Mobile Development
38:38

Tony Bradley is a regular contributor for Forbes and Editor in Chief for Techspective. In this episode, Ian and Tony discuss the balance of developing applications for desktop and mobile and how building an app for your employees is different than designing for customers.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Dec 26, 2018
Ins-And-Outs of Low Code Development
37:28

Ian sat down with Mike Fitzmaurice, Chief Technology Officer of Skybow. Mike shares with us his thoughts on low code development, citizen development and what the future holds for these two trends.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Dec 19, 2018
How to Build Your IT Team
38:19

Ian sat down with Dion Hinchcliffe, VP and Principal Analyst at Constellation Research. Together they discussed the value of low-code tools, how to lead digital transformation and the best tips to building your IT team.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Dec 18, 2018
The Fourth Industrial Revolution
49:33

Ian and Chad welcome back author, podcast host, and thought leader Dr. Jonathan Reichental. Dr. Jonathan Reichental shares his thoughts on the 4th Industrial Revolution and what you can expect as it approaches.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Dec 12, 2018
Seven Qualities of Successful Engineering Leaders
28:27

Arvind KC is the CIO of Palantir. In part two of this interview, KC discusses what defines a good leader and the seven qualities of a successful engineering leader.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

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Dec 10, 2018
How To Resist Mediocrity
27:25

Arvind KC is the CIO of Palantir Technologies, a company that builds software that connects data, technologies, humans, and environments. In this episode, Arvind shares his thoughts about the idea of augmented intelligence, how to fight mediocrity and keep resisting it, and the meaning of encouraging employees to “taste the soup.”

If you like this episode, be sure to check out part two!

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

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Dec 10, 2018
CIO Roundtable with Paul Chapman of Box and Mark Settle of Okta
57:56

We host our first ever CIO Roundtable with Paul Chapman of Box and Mark Settle of Okta joining us in the studio. In this conversation, Ian, Mark, and Paul talk about how not to get fired in 2019, the difference between Marketecture and Architecture, and how to utilize metrics to your advantage.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Dec 05, 2018
Mobile Changes Everything
42:47

Ian sat down with Leyla Seka, Executive Vice President of Mobile for Salesforce. Leyla shares how she got her start with Salesforce, the way brands will win in the coming years and mobile as the fourth industrial revolution.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Dec 03, 2018
The Seven Habits for Effective IT Leadership
37:03

Ian sat down with Earl Newsome, Vice President and CIO of Praxair. Earl shares how he got into IT, the lessons he learned from the military, and his seven habits for effective IT leadership.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Nov 28, 2018
The Building of a 500,000 Developer Network
41:24

Ian sat down with Susie Wee, Senior Vice President and CTO of Cisco DevNet. Susie shares the story of how DevNet began, the essential skills that future IT leaders will need, and her advice for anyone wants to become a CEO, CIO, or CTO.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Nov 26, 2018
What’s Next for IT Visionaries
02:42

Ian reviews the best moments from season one and previews what’s in store for season two.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Nov 21, 2018
The Best of Citizen Development from Season 1
16:43

Season 1 of IT Visionaries brought terrific guests and their takes on citizen development. In this episode of IT Visionaries, here is the best of citizen development from this past season featuring takes on encouraging new developers to the benefits of implementing it.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Nov 19, 2018
Citizen Development in Education
11:14

In this special episode of IT Visionaries, Jamie Smith, Chief Information Officer of the University of Phoenix, shares his thoughts on citizen development, retaining top talent, and why it’s important to understand that all applications have a life cycle.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Nov 07, 2018
Advanced Analytics, Logistics, and Instigating Change
46:15

Juan Perez is the Chief Information and Engineering Officer of UPS. Juan has been a driving force in UPS’s evolution into advanced analytics, and in this conversation, he shares how UPS is optimizing delivery routes to improve service and efficiencies. He also shares lessons he’s learned while dealing with technical aspects for a logistics-heavy company and how to instigate change in large businesses.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Oct 31, 2018
How to Build An Ecosystem of Innovation
33:47

On this episode of IT Visionaries, Ian sits down with Paul Chapman, the Chief Information Officer at Box. Paul shares with us how to build an ecosystem of innovation, the future of work and how to become a better CIO.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Oct 29, 2018
How Cities Are The Perfect Platform For Innovation
49:42

Ian sat down with Dr. Jonathan Reichental, Chief Information Officer for the City of Palo Alto. He is an award-winning technology leader, and in 2017, he was named one of the top 100 CIOs in the world.

In this conversation, Dr. Reichental shared his thoughts on the future of blockchain and how cities are the perfect platform for innovation.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Oct 24, 2018
Subtle Innovations, R&D, and Recruiting Talent With Brian Hoyt
30:07

Ian Faison sat down with Brian Hoyt, Chief Information Officer of Unity Technologies. Together they talked about how research and development drive Unity’s business model, why the best innovations aren’t noticeable at first glance, and why you should be looking outside the traditional recruiting areas for IT talent.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Oct 22, 2018
Machine Learning, Start-up Mentality, and GDPR
28:26

On this episode of IT Visionaries, Ian sits down with Sophia Cui, Chief Technology Officer of Jobscan. Jobscan gives job seekers an instant analysis of how well their resume is tailored for a particular job and how to better optimize their resume. In this conversation, they talk about start-up mentality, how to attract the best and brightest talent, and how GDPR is influencing the future of cybersecurity.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Oct 18, 2018
What The Future Looks Like Where Everyone, Not Just IT, Builds Applications
16:40

On this episode of IT Visionaries, we welcome Zach Gray, Chief Technical Officer of MS Companies, an organization that provides workforce solutions to manufacturing companies to help increase their efficiency. 

Zach shares with us how he scaled innovation and application development at MS Companies through Citizen Development, and what the future looks like where everyone, not just IT, builds apps. 

IT Visionaries is brought to you by the Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! 

Learn more at salesforce.com/buildapps 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM

Read AI meets CRM: An MIT Tech Review Whitepaper

Thank you for listening! If you like this episode, please subscribe to IT Visionaries and rate and review us on Apple Podcasts. 

The Mission publishes the #1 newsletter for accelerated learning.

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Oct 15, 2018
Mark Settle’s Playbook for new CIOs
51:10

In this episode, we sat down with Chief Information Officer of Okta, Mark Settle. Mark is a seven-time CIO and shares his playbook for how he approached taking the role of CIO.  He gives tactical tips for new CIOs and explores the new wave of authentication software on the horizon.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization!

Learn more at salesforce.com/buildapps 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Thank you for listening! If you like this episode, please subscribe to IT Visionaries and rate and review us on Apple Podcasts.

The Mission publishes the #1 newsletter for accelerated learning.

Join our community of hundreds of thousands at themission.co/subscribe

 

Oct 12, 2018
Virtual Meeting Spaces, Imagineering, and Minority Report
26:57

On this episode of IT Visionaries, Ian sat down with David Kung, former Disney Imagineer and Vice President of Product Strategy at Oblong. David shares with us the future of collaboration, how art intersects with technology, and how Oblong is taking the cutting edge of science fiction into the business world.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Thank you for listening! If you like this episode, please subscribe to IT Visionaries and rate and review us on Apple Podcasts.

The Mission publishes the #1 newsletter for accelerated learning.

Join our community of hundreds of thousands at themission.co/subscribe

 

Oct 11, 2018
How BMC Turned 15 App Developers into 100 Using Salesforce
21:20

In this episode, Ian sat down with Sudheer Sura at Dreamforce 2018 to discuss SaaS, solution architecture and software development. Sudheer is the IT Director at BMC and has been in the IT field for more than 20 years.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization!

Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Thank you for listening! If you like this episode, please subscribe to IT Visionaries and rate and review us on Apple Podcasts.

The Mission publishes the #1 newsletter for accelerated learning.

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Oct 03, 2018
IT, Business, and Building Bridges
31:39

In this episode, Ian sat down with Kamran Ziaee and Cindy Breshears to discuss the changing role of IT in the business world. Kamran leads the global IT team at Centurylink. Cindy Breshears is the Chief Transformation Officer at Bluewolf, an IBM Company, where she provides advisory digital transformation thought leadership for IBM and Bluewolf.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Oct 01, 2018
Banking Innovation and Technology
25:27

On today's episode of IT Visionaries, we are joined by Frédéric Chanfrau, the CIO of Citizens Bank. With extensive CIO and executive experience at companies like Schneider and Ernst and Young, Fredric now heads IT and drives digital initiatives at Citizens Bank. His new charter is to innovate the core IT at Citizens and lead them through the massive fintech disruptions that the industry is currently experiencing.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Sep 28, 2018
Innovation, Robotics, and Healthcare
27:13

Alpna Doshi is the CIO of Philips. Philips is a major player in healthcare, with an audacious goal to improve the lives of 3.5 billion people by 2025. As CIO, Alpna has driven transformational initiatives like transitioning to cloud-based IT. She has a laser focus on aligning IT with business to drive groundbreaking innovations around things like mobile, internet of things, and Robotics.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Sep 26, 2018
Blockchain, Bitcoin, and the Future of Information Sharing
44:23

In this episode, Ian sits down with Amber Baldet, the CEO and co-founder of Clovyr, a start-up that helps new companies break into blockchain development. Before founding Clovyr, Amber led JP Morgan Chase's blockchain department.

Together, they're going to talk about blockchain, bitcoin and what Amber believes the future holds for information sharing technologies.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Sep 19, 2018
AI, Cloud Computing, and Leadership
33:31

On today’s episode of IT Visionaries, we are joined by Japjit Tulsi, the CTO of Carta. In his 20 year career, Japjit has led engineering teams at Google, Microsoft, and eBay. He’s helped build products like Google Analytics and, most recently, ShopBot, eBay’s AI tool which combines artificial intelligence and commerce to create a highly personalized shopping experience.

In this episode, we discuss the future of AI, Japjit's favorite chatbots, how cloud computing is becoming a commodity, and what Carta is doing to change cap table management.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Sep 13, 2018
Data, Customers, Privacy, and Agile Innovation
30:40

On today’s episode, we are joined by not one, but two guests from JP Morgan Chase - Munish Kumar and Sandra Nudelman.

Munish is Vice President of Technology and Sandra is the Chief Data and Analytics Officer.

In this episode, Munish and Sandra share insights about the relationship between data, customers, privacy, legacy systems, and agile innovation. They also discuss the impacts of GDPR and CCPA, and share a few predictions for the future of technology and how it will impact businesses.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and Harvard Business Review recently teamed up to create a study showing how you can use the latest technologies and leadership practices to close the customer experience gap in your business.

Read: How IT and Business Can Work Together to Close the Customer Experience Gap

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: www.TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

 

Sep 11, 2018
Progressing IT through Business Partnership and Citizen Configuration
42:18

Jo-Ann Olsovsky has been involved with technology since she first stepped out of school and into the working world.

At age 19, she worked at AT&T as a technician repairing network gear and modems. She progressed through the ranks becoming an engineer, project manager, and then a manager. After that, she became Director of Enterprise Network Services and Technology Support Services at GTE Verizon before moving to Telecom where she continued her track record of achievement. First as Assistant Vice President, then becoming VP and CIO, and finally SVP.

By this point in time, the energy of the Salesforce community was becoming contagious, so Jo-Ann left Telecom to become the Executive Vice President and CIO of Salesforce.

Jo-Ann joins us today to discuss aligning business strategy with IT strategy, empowering citizen developers, and how to select new technologies for your business.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and Harvard Business Review recently teamed up to create a study showing how you can use the latest technologies and leadership practices to close the customer experience gap in your business.

Read: How IT and Business Can Work Together to Close the Customer Experience Gap

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at:

www.TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

 

Sep 06, 2018
Miniaturizations and Wearables in Healthcare
25:57

Dr. Nersi Nazari is the CEO of Vital Connect. He is a serial entrepreneur with over 30 years of experience in medical device technology and venture funding.  Prior to VitalConnect, Nersi served as CEO of Teranetics which was later acquired by PLX Technology.

On this episode, Nersi joins us to discuss innovations in healthcare. We talk about the impact biosensors have on the patient experience and opportunities for other industries to pursue ‘miniaturization.’

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

 

Aug 28, 2018
The Future of Computing
29:09

In this episode, we are joined by Alex Wright-Gladstein, CEO and co-founder of Ayar Labs. Ayar Labs has developed new electronic-photonic integrated circuits that move data using light instead of electricity.

Alex shares exciting insights around the future of computing with light, and how the technology she’s building at Ayar labs is revolutionizing data transfer.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

 

Aug 27, 2018
Hiring and Retaining Technical Talent
31:29

Neil Kumar is the CTO at Karat. As one of the first 12 employees at Yelp, Neil grew the engineering team from himself as an individual contributor to over 200 engineers. In this episode, we discuss best practices for how both tech and non-tech companies can hire technical talent, including how to speed up the hiring process, eliminate bias, and improve the candidate experience.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

Aug 20, 2018
Creating a 360 Customer Experience
28:18

Cindy Breshears is the Chief Transformational Officer (CTO) at Bluewolf, an IBM Company. In this role, Cindy is responsible for providing digital transformation leadership for Bluewolf and IBM strategic accounts. She has been a CIO for multiple organizations over the last 16 years and recently sat down with us on IT Visionaries to discuss one trend in particular that is taking over the IT landscape: customer experience.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

Aug 20, 2018
Transformation Challenges Facing IT Leaders
30:15

Alvina Antar is the CIO of Zuora and known as ‘The Subscription Economy CIO.’ She previously spent 17 years at Dell focused on Digital Transformation, Global Delivery, and Mergers and Acquisitions.

We had Alvina on IT Visionaries to discuss her road to becoming CIO, the challenges that CIOs face as they transition to this subscription economy, the changing role of IT, and how CIOs need to be visionary.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

 

Aug 20, 2018
How CIOs Can Use IT to Drive Business Outcomes
37:14

If a company hopes to last in today’s quick-paced, data-driven world, then the CIO and IT department must function at the forefront of innovation. On this episode of IT Visionaries, we have Craig Walker, VP and Global CIO of Shell, join us to discuss how established companies can encourage innovation, incorporate new tech, and utilize the massive amounts of data they are privy to.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

Aug 20, 2018
About IT Visionaries
01:25

Welcome to IT Visionaries, your #1 source for actionable insights, lessons learned, and exclusive interviews with trailblazing IT leaders.

When you subscribe to IT Visionaries, you’ll get two weekly episodes.

Each is packed with value, stories, and trends - all directly from leaders on the frontlines of technological innovation.

William Gibson famously said that, “The future is already here — it's just not very evenly distributed.”

IT Visionaries is on a mission to discover the technological future at the frontiers of every industry, and then bring that information to you in a way that’s easy to implement.

Whether our guest is a Fortune 50 CEO/CTO/CIO, or a founder of a venture-backed technical startup.. you’ll hear stories that you won’t find anywhere else...

You’ll also learn how these leaders are driving innovation inside their own organization, and how you can implement similar strategies… all from the brightest visionaries in the world.

We’re honored to have you join us on this adventure.

Now sit back - subscribe to IT Visionaries - and prepare to start living in the future.  

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

Aug 20, 2018