IT Visionaries

By Mission

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Description

Welcome to IT Visionaries, your #1 source for actionable insights, lessons learned, and exclusive interviews with trailblazing IT leaders. When you subscribe to IT Visionaries, you’ll get two weekly episodes. Each is packed with value, stories, and trends - all directly from leaders on the frontlines of technological innovation.

Episode Date
Digitally Transforming Customer and Employee Experience On One Platform with Sarah Joyce Franklin, EVP & GM Platform, Trailhead & Developers at Salesforce
27:28

On this episode of IT Visionaries, Sarah Joyce Franklin, EVP & GM Platform, Trailhead & Developers at Salesforce discusses digital transformation, Salesforce’s Customer 360 Platform, and what the role of CIO will look like in the future. 

Key Takeaways:

  • Salesforce’s Customer 360 Platform has everything a company will need all in one
  • The role of the CIO is changing overnight
  • Digital transformation affects the more than the customer and employees

 

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transormation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Nov 12, 2019
The Progression of Augmented and Virtual Reality with, Ankit Kumar, CTO of Ubiquity6
34:12

On this episode of IT Visionaries, we sit down with Ankit Kumar, CTO of Ubiquity6, whose mission is to unlock new ways for people to connect in physical spaces. Ankit and host Ian Faison take a deep dive into everything currently going on in the computer vision industry, specifically, augmented and virtual reality. Ankit discusses building AR technology and the complexity that goes into it, as well as businesses that can benefit from this type of technology.

Key Takeaways:

 

  • How Ankit got into AR and some use cases
  • The future of deep learning
  • How to stay up-to-date in a rapidly-changing field

 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Nov 08, 2019
All Things Salesforce Einstein with Sanjna Parulekar, Senior Product Marketing Manager of Salesforce Einstein
29:42

Sanjna Parulekar, Salesforce’s Senior Product Marketing Manager for Salesforce Einstein has lived in and around tech her whole life. As both of Sanjna’s parents had careers in tech, Sanjna felt she was destined to follow a similar career path. Fast forward to today when destiny has become reality. Sanjna is currently working with Salesforce Einstein helping to bring to life the influence it has on A.I., CRM, and the world. It comes without surprise that Sanjna is most excited for the future of voice technology, especially considering everything Salesforce is doing with its innovative Einstein Voice Assistant. Sanjna describes the jaw-dropping intricacies of the Einstein Voice Assistant and how it’s going to change the way people do business, view sales, and close deals through the power of A.I. and A.I. personalization.

Key Takeaways:

 

  • Salesforce Einstein and its influence on CRM and A.I. 
  • Thinking about your customer’s customer
  •  A.I. personalization’s impact

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Nov 06, 2019
How A Former Army Ranger is Disrupting the World of Online Identity Verification, with ID.me Founder and CEO Blake Hall
45:51

Blak Hall is the CEO and founder of ID.me, which is solving the problem of verifying your identity online. To be sure, as more and more of our commerce and day-to-day- activities move online, it becomes even more important to keep your identity secure and verified. But we all know how annoying it is to fill out all the same information on form after form on website after website. Why can’t we just verify our identity once and take it with us through all our internet activities? That’s what Blake and his team at ID.me are allowing their customers to do, and it is already making an impact. On this episode, Blake explains the origins of ID.me, which trace back to his time as an Army Ranger, and takes us through some use cases that prove the success of ID.me’s technology.   

 

Key Takeaways:

  • Going from Army Ranger to tech founder
  • The value of verified identity
  • Determining your business model

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Nov 05, 2019
The Marketing and Success of Cloud Technology, with Paul Scott Murphy, VP of Product Management, Big Data/Cloud at WANdisco
44:57

On this episode of IT Visionaries, we sat down with Paul Scott Murphy, VP of Product Management, Big Data/Cloud at WANdisco, a provider of enterprise-ready, non-stop software solutions that enable globally-distributed organizations to meet today's data challenges of secure storage, scalability, and availability. 

Throughout his career, Paul has focused on leadership, strategy, consulting, and product development for major Australian and international organizations. Today, Paul digs deeper into the principals of cloud technology, customer experience, and business strategies.

Key Takeaways:

  • The impact of the cloud
  • WANdisco’s approach to working with customers
  • The role tables stakes plays in business
  • Moving into the IoT and onto the edge

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Nov 01, 2019
Digitally Transforming Enterprises with AHEAD’s Senior Solutions Architect, Brantley Richbourg
42:46

From tinkering with his first 486 SX computer in his early teens to becoming a senior solutions architect at AHEAD, Brantley Richbourg is continuing to eat, sleep, and breath computers. Like all fellow computer nerds, curiosity is his driving force. At an early age, Brantley was stringing pieces of yarn all across his childhood home. Strand by strand, Brantley’s curiosity of connecting things slowly trickled into technology as he grew up. And as a senior solutions architect, Brantley continues to find himself connecting AHEAD’s clients to the cloud. In this episode of IT Visionaries, Brantley delves into the current state of digital transformations into the cloud, the importance of edge computing, and how Brantley handles pushback.

Key Takeaways:

  • Details on digital transformations for enterprise companies
  • The future of edge computing and 5G
  • Advice on overcoming pushback 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 29, 2019
Disrupting the Healthcare Industry with Ali Diab, co-founder, and CEO of Collective Health
57:58

Navigating the healthcare landscape as a patient or caregiver has never been more challenging. Ali Diab, co-founder, and CEO of Collective Health, has experienced this first hand and it was those challenges that motivated him to improve the quality and cost of company-sponsored health care.

On this episode of IT Visionaries, Ali discusses his personal journey through the healthcare system, and how he built Collective Health to help avoid pitfalls in the healthcare industry. Plus he touches on how advancement in technology is making a difference in healthcare, what he is doing to make a difference, and much more. 

Key Takeaways:

  • The need to disrupt the healthcare industry
  • What role technology can and will play in disruption
  • Where does A.I. fit in?

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 25, 2019
Failure is Part of Learning: Insights on Advancing Your Career and Creating an Excellent Employee Experience with Shell Downstream CIO Craig Walker
58:27

Craig Walker was our guest on the first-ever episode of IT Visionaries. We’re so excited to welcome him back for a second interview in which he dives into everything from his origin story to what it means to be a leader. And he should know. Craig is the VP and CIO of Shell Downstream at Shell International Petroleum Company, and he has spent the majority of his career with the company. His journey in tech has taken him all over the world and he’s been forced to learn on the fly and make mistakes. But those mistakes have been the most important learning experiences of his life, and now he’s encouraging his employees to explore and fail and learn in similar ways. Craig shares all of that and more on this episode. We hope you enjoy his insights.  

 

Key Takeaways:

 

  • Progressing your career with one company
  • Lessons learned from unique experiences and failure
  • How to inspire innovation and create an exceptional employee experience
  • The future of data and how to leverage it in new ways

 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 22, 2019
Nutanix CIO Wendy Pfeiffer Explains How To Build Efficiency with Hybrid Clouds and Net Promoter Scores
55:12

While in high school, Wendy Pfeiffer won a contest and was brought on to do a research project at NASA. It was the first time she was exposed to computers and she fell in love with the technology. From there, Wendy slowly grew into a career in tech and now serves as the CIO of Nutanix. On this episode of IT Visionaries, Wendy explains what her role entails, how she works with peers in the industry to make business more efficient through the use of hybrid cloud, and the highs and lows of working with a net promoter score. 

Key Takeaways:

  • How being the Nutanix CIO leads to close work with other CIOs
  • The benefits of a hybrid cloud
  • How customers become more efficient thanks to Nutanix
  • Using a net promoter score to move the business forward

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 18, 2019
Taking Github to the Next Level with SVP of Technology Jason Warner
49:56

There’s no doubt that when Jason Warner joined the team at Github he would have a lot of questions to answer. Github was trying to find its footing in a development industry dominated by the Googles of the world, and as the SVP of Technology, Jason was the man looking to rebuild trust and vision within the company. Jason succeeded and on this episode of IT Visionaries, he explains how. Plus, he dives into what a good employee experience looks like, how developers will evolve over the next decade, and why having a distributed team is the way to go in today’s world. 

Key Takeaways:

  • Mapping success during the early days at Github
  • The future of the industry and developers
  • The merits of having a distributed team

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 15, 2019
Data Lakes, Blockchain and Employee Experience with AWS Executive Rahul Pathak
35:03

Rahul Pathak’s experience in the tech industry dates back to the early days of the internet boom and he’s been riding the wave, monitoring trends ever since. The journey has allowed Rahul to be on the cutting edge of all kinds of new technology, including what he’s doing now with big data and block chain. Rahul currently serves as the GM of Big Data, Data Lakes, Blockchain at Amazon Web Services and on this episode of IT Visionaries, he discusses why those technologies are the future.

Key Takeaways:

  • What the blockchain offers 
  • Who are the stakeholders utilizing these technologies
  • A crash course in data lakes

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 11, 2019
How Retired Army Major General John Davis Helped Stop a Cyberattack on America
52:04

Most people in technology agree that cyberthreats will be one of the biggest dangers we face in the coming years. In our increasingly-connected world, we’re more vulnerable than ever before and the threat of one bad actor taking out an entire power grid or critical network system is real. Retired Army Major General John Davis knows this better than most. While leading a task force responsible for directing the operations and defense of the DOD networks, the U.S. was hit with a cyberattack that infected a number of critical networks. John had to lead the charge against the malicious code, and he believes the event was a key factor in the creation of U.S. Cyber Command, which John served as a director of. 

Today, John is the Chief Security officer for the Federal Sector of Palo Alto Networks, and he spends his time telling the story of that attack to illustrate the need for enhanced cybersecurity everywhere. On this episode of IT Visionaries, John discusses how he dealt with the attack, the ways cybersecurity has changed, and why the way forward is with a prevention mindset. 

Key Takeaways:

  • The security landscape today
  •  Building transparency and clarity
  • John’s first-hand experience stopping cyber attacks against America
  • Advice on how to improve your security

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Palo Alto Networks Federal Ignite 2019, a security conference for the future, brings together leading cybersecurity professionals and government officials for panels and keynotes on Next-Generation security priorities along with hands-on training, best practices and new innovations on Thursday, October 10, and Friday, October 11, in Washington, D.C. Register at ignitefed.paloaltonetworks.com.

Oct 09, 2019
Why Customer Experience Starts with Employee Experience: Discussing AARP’s Digital Transformation with CDO Sami Hassanyeh
22:47

Sami Hassanyeh is the chief digital officer for AARP and throughout the last 18 years with the company, he’s helped lead a vast digital transformation. From the launch of an app to getting into voice technology, AARP has moved leaps and bounds forward when it comes to technology.

But there are a ton of challenges when you are working with a customer population that uses every kind of channel imaginable. Whether its a laptop, desktop, mobile app, in person or talking through the voice app or using automation tools, AARP has to deliver a seamless experience and answer customer questions quickly and efficiently every time. But how? Sami explains on this episode of IT Visionaries. 

Key Takeaways:

  • How technology adds to AARP’s value proposition
  • Launching new technology including apps and voice recognition software
  • Creating a customer feedback loop
  • How employee experience feeds customer experience
  • AR, VR, automation and more emerging technology to be excited about

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 04, 2019
Security at Splunk and Everywhere Else, with Splunk’s SVP and GM of Security Markets, Haiyan Song
44:19

You know all those hacks and data breaches you read about in the newspaper? Do you understand them? It’s fine if you don’t, most people can’t figure out exactly what all that noise means. But Haiyan Song does, and it’s a good thing because as the SVP and GM of Security Markets at Splunk, she is in charge of monitoring all of that nefarious activity and protecting you and your data.

On this episode of IT Visionaries, Haiyan sat down with Mission CEO Chad Grills to dig into the world of cybersecurity and how A.I. and automation can change the game. Plus, she explains how Splunk was already able to move leaps and bounds ahead of others in terms of security. 

 

Key Takeaways:

  • The state of the security landscape
  • What is the future of automation?
  • Advice for securing your operation

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Oct 02, 2019
Being Data-Driven with Splunk Executive Archana Ganapathi
31:11

As the Head of Data and Insights at Splunk, Archana Ganapathi is responsible for accelerating data-driven outcomes for customers. On this special episode of IT Visionaries hosted by Mission CEO Chad Grills, Archana explains what that process looks like, and how Splunk’s focus on solving customer problems has led to personal and professional success.

Key Takeaways:

  • Why join Splunk
  • What is dark data?
  • Should you trust data?

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Sep 27, 2019
How IKEA CTO Susan Standiford is Using Tech to help IKEA Achieve its Mission to Make People’s Lives Better
53:30

Susan Standiford says she was born to be in technology. And if you look at her resume, the proof that she lived out her life mission is right there in black and white. From a stint as VP of Technology at Disney Interactive to leading the tech team at Travelocity to her current role as CTO of IKEA Group, Susan has been on the front lines of every kind of digital transformation. 

On this episode of IT Visionaries, Susan discusses how she’s been able to build an employee experience centered around innovation, and she explains what it means to be an inspirational leader.

Key Takeaways:

 

  • Defining the role of CTO at IKEA
  • Where will AR and VR fit in?
  • How to build an employee experience around innovation
  • Mentorship in the start-up world

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Sep 25, 2019
How A.I. Can Revolutionize Mental Healthcare, with Thiago Marafon, CTO of Youper
27:09

Mental health awareness has become more and more important in today’s world. And that’s great. But there isn’t one right method of monitoring mental health. Different approaches work for different people. One exciting new approach is through the use of A.I. and apps to keep an eye on your mental health and moods. The technology is new, and still being iterated on, but it’s exciting nonetheless.


On this episode of IT Visionaries, we sit down with Thiago Marafon CTO of Youper, an emotional help assistance app that is aimed at helping you feel like the best version of yourself. Thiago and Ian dig deeper into the importance of mental health, Thiago’s secret to success in the A.I. industry, and how that technology can help people in new ways.

Key Takeaways:

 

  • How Thiago got into A.I. 
  • The ways Youper is improving lives
  • What does the future of A.I. look like?

 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Sep 20, 2019
How Blockchain Will Change the World with Splunk Executive Nate McKervey
35:02

Blockchain will improve security, increase efficiency, and lead to new business models for enterprises. Nate McKervey believes that deeply. Nate is the head of blockchain and DLT at Splunk, and he spends his time helping enterprises gain insights and success when adopting this new technology. His work helps Splunk customers have even more trust in the data that they’re using.

But that’s just the beginning of the blockchain story. On this special episode of IT Visionaries hosted by Mission CEO Chad Grills, Nate explains how our lives will change thanks to blockchain and cryptocurrency. Whether it’s creating a ledger system that transforms a food recall process from one that takes days to one that takes seconds, or moving to the tokenization of objects, which could increase world GDP by huge orders of magnitude, there are exciting innovations happening, and Nate has the details on them all.

Key Takeaways:

  • Building trust in data
  • Where you can deploy blockchain
  • The future of blockchain and cryptocurrencies

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Sep 18, 2019
The Ironman of Splunk: Tim Tully, Splunk’s CTO, Discusses Building for The Future
39:41

Inspiration comes from all over. For Tim Tully, the CTO of Splunk, much of the inspiration for his work can be found in science fiction, TV shows and even the world of superheroes. Tim sees himself as a sort of Tony Stark (aka Iron Man) because he’s helping build the tech of the future. In fact, he’s been building forward-looking tech since the early days of the Internet.

On this episode of IT Visionaries hosted by Mission CEO Chad Grills, Tim discusses how you can be aspirational in your design while still delivering exceptional usability. And he touches on the future of technology, including with mobile and where we’re going with AR and VR.

Key Takeaways:

  • How Tim got his start
  • Learning to be a CTO
  • Recruiting talent
  • Why mobile is the future

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Sep 13, 2019
Automation, Gameplay and Turning Kids into Creators with Roblox VP of Engineering, Adam Miller
47:51

It’s a fact of today’s world that everyone is spending more and more time looking at screens. Especially kids. But that doesn’t always have to be a bad thing, especially if looking at that screen is unlocking creativity and new skills. Roblox is making that possible.

Adam Miller is the Vice President of Engineering, Technology at Roblox, which is building a streaming platform architecture for the gaming world. Roblox puts the tools of creating games into the hands of its more than two million users, and they have taken that freedom and run with it. 

On this episode, Adam and Ian discuss how Roblox has helped bring more creativity into the lives of kids, and the challenges of building a gaming platform that is as easy to use and seamless as any traditional streaming platform.  

Key Takeaways:

  • What is Roblox and how are people using it?
  • Technology under the hood
  • The impact Roblox has on the younger generation
  • The future of Roblox and gaming

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Sep 11, 2019
Achieving Gaming Success and 98% Client Retention with Pole to Win president Kasturi Rangan
53:44

Kasturi Rangan, has been a gamer his entire life. But for him, gaming is more than a passion, it’s a calling. Rangan has devoted his professional career to building up the gaming community and helping gamers around the world connect and advance the movement. Today, he is the president of Pole to Win and manages around 2,500 people throughout the world dedicated to that same mission. And they’re succeeding. Pole to Win has worked on some of the biggest games on the market and the clients they partner with are so happy with the experience, Pole to Win has a 98% client retention rate. 

But what does it mean to build a gaming community? How do you actually make sure that the gamer’s experience is not just good, but exceptional? What was the secret sauce that Pole To Win brought to the table to help launch eight of the last 10 games of the year? Rangan answers those questions and more on this episode of IT Visionaries. 

 

Key Takeaways:

 

  • The main focus of Pole To Win.
  • A day in the life of a QA Analyst
  • The future of gaming
  • The secret to client retention

 

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Sep 06, 2019
How Hyper-Personalization Drives Digital Transformation with NEORIS Tech Leader Tony DeLima
47:14

Often in business, you have to change your ways or risk becoming extinct. At least, that’s what Tony DeLima says. As the Head of Digital Transformation and Global CTO for NEORIS, Tony has had a front-row seat for all of the changes in industries from financial services to healthcare and everything in between. Tony has helped companies of all shapes and sizes take giant leaps forward by transforming the way they operate from top to bottom, and that always includes bringing in new and advanced technology. 

On this episode of IT Visionaries, Tony explains how these types of digital transformations happen and why they're important. Plus, he dives deep into the role A.I. will play in the future.  

 

Key Takeaways:

  • What is NEORIS
  • Discussing digital transformations
  • Best practices for driving innovation
  • The future and where A.I. fits in

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Sep 04, 2019
Robot Revolution: Talking RPA with Executives from UiPath and Jolt Advantage Group
01:19:37

When you picture a robot, what images come to your mind? Is it R2-D2 or C3PO? Maybe a Roomba or the Terminator? That’s not unusual, but mostly that is not real life. In today’s world, we have robots, automation, and A.I. everywhere, just not in the way people think.

On this episode of IT Visionaries, Ian chats with Guy Kirkwood, the chief evangelist at UiPath, and Jordan Collard, the CEO and co-founder of Jolt Advantage Group about the robots they’re working on in the RPA industry. RPA stands for Robotic Process Automation and it is working its way into Fortune 500 companies at a rapid pace as everyone tries to find more ways to work more quickly and efficiently. Together, the trio explores how RPA is implemented and go through use cases that prove you can go from a task taking 16 days, to it being done within four hours. Plus, they discuss the future of the industry and how to get more people interested and invested in the technology.  

 

Key Takeaways:

  • What exactly is RPA?
  • Who will be using RPA in the future and how will it be implemented?
  • How to build an ecosystem of customers who are excited and invested.

To learn more about RPA and how to build a robot of your own, look for upcoming events with Jolt here: https://www.joltag.com/webinars-events?utm_source=mission

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Aug 30, 2019
Postlight CEO Paul Ford on Writing, Experimenting and Running A Company
43:39

When you look at technology today, you can be scared, depressed, excited and impatient all at once. That’s how Paul Ford feels. Paul is the CEO of Postlight, as well as a writer and frequent contributor to publications such as Wired and The New York Times. On this episode of IT Visionaries, Paul dives into what he loves about the tech industry, as well as what scares him. And he discusses building his company, the culture within it, and the exciting projects they’ve worked on for everyone from Vice to The Players’ Tribune to the Obama Foundation. 

 Best Advice: “You’re going to find your limits and you shouldn’t pretend you can get past them, you have to work with them.”

Key Takeaways:

  • How Paul got his start and his background in writing
  • How Postlight works and who they work with
  • Creating a culture of innovation
  • Looking toward the future

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Aug 28, 2019
Weaponizing Voice Technology and Improving Employee Experience with Dialpad founder and CEO Craig Walker
01:03:01

We are living in a rapidly changing world, one in which technology is creeping into every area of our lives. When it comes to business, that’s mostly a good thing, especially when we’re talking about voice technology. For instance, imagine you’re a sales rep making a call to a potential client. You’re probably worried about how to pitch, what to say and making sure the notes you’re taking about the call are accurate and helpful after the fact. Now imagine that you didn’t have to do any of that. Instead, you could have a call powered by A.I. that’s able to prep you before the call, give you real-time coaching during the call, and provide a transcript and insights that are automatically logged into your system after the call. 

That’s the reality Craig Walker is creating at Dialpad. Craig is the founder and CEO of Dialpad, and he joins IT Visionaries to dive deep into how they are weaponizing voice to create a revolution in the business world. 

Key Takeaways:

  • How Craig went from lawyer to tech founder.
  • The ways Dialpad is changing how business is done over the phone.
  • Reasons to sell B2B
  • What is the future of voice technology?

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Aug 26, 2019
From Secret Service Agent to Google Exec to White House CISO to CTSO of Checkr: Cory Louie’s Winding Path in Tech
01:03:01

In today’s world, there is no telling exactly who is in charge of a company’s IT Department. Is it the CTO? Sometimes. But what about the CIO? Yep, they often are the IT czars, too. But at Checkr, it’s neither. Instead, the IT Department falls under the jurisdiction of Cory Louie, Checkr’s Chief Trust and Security Officer. 

Cory’s path to technology was definitely not straight, but no matter what his job was there was always a common theme. From Law enforcement to the Secret Service to working at Google, Dropbox and even in the White House, everywhere Cory went, he pursued a higher purpose. 

On this episode of IT Visionaries, Cory takes us through his life and career and gets deep in the weeds about how technology is changing how security is done across industries.

Key Takeaways:

  • The importance of choosing your title and understanding your role.
  • The challenges of being the CISO at the White House.
  • What does the future of security look like?
  • Why Cory always looks for a higher purpose in his work.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Aug 23, 2019
Talking Through McDonald’s Digital Transformation
26:51

This special episode of IT Visionaries was recorded live at MuleSoft CONNECT in San Francisco where guest host Vidya Peters, CMO of MuleSoft, connected with Frank Liberio, the former CIO of McDonald's. Together they talk about the process of bringing McDonald’s through a complete digital transformation, the importance of APIs, and much more. 

Key Takeaways:

  • Learn what digital transformation means to a company as large as McDonald’s.
  • Methods for prioritizing projects, and when to bring in new tools or third parties.
  • How to build a roadmap of APIs.
  • Best practices when dealing with legacy systems

This podcast is sponsored by The Salesforcce Platform, the low-code app development platform that empowers anyone to easily build, publish and manage AI-powered mobile-ready apps for employees and for customers. In this mini series on all things integration, we are excited to partner with MuleSoft, the #1 platform for APIs and integration. With Salesforce and MuleSoft, every business can unlock new connected experiences and drive digital transformation by connecting any app, data or device! Learn more at mulesoft.com/about and salesforce.com/buildmobileapps

Articulating the business impact of IT can be challenging. However, successful digital transformation today requires a tight alignment between business and IT leaders. To explore ways that you can structure, calculate and articulate the business value of your IT initiatives, check out MuleSoft’s new whitepaper: How to articulate the value of integration.

Aug 21, 2019
Zylotech’s Founder and CTO Explains the Growth of Automation and Machine Learning
36:18

Abhi Yadav is the founder and CTO of Zylotech, a company focused on A.I.-driven analytics that businesses can use to help efficiently retain customers and reduce churn. On this episode of IT Visionaries, Abhi explains what all of that means, and he dives into how the field of machine learning will continue to grow.

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Aug 16, 2019
There’s a Zap For That: An Interview with Zapier Co-founder and CTO Bryan Helmig
45:01

Bryan Helmig (LinkedIn), co-founded Zapier with a couple of friends back in 2010 and since then, they’ve been dominating the world of automation. As CTO, Bryan is responsible for all the technology behind Zapier and making sure that all your Zaps are working the way they need to so that you and your company can be as efficient as possible. 

 

On this episode of IT Visionaries, Bryan discusses how he does all that, plus, he touches on the pros and cons of having a completely distributed team, and what the future of automation looks like.

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Aug 14, 2019
The Ever-Evolving World of A.I. with Talla CEO Rob May
55:23

Very few people are more plugged in to the world of A.I. than Rob May (LinkedIn), the CEO of Talla, which is an automation platform designed to completely change the way customer support is done. On this episode of IT Visionaries, Rob and Ian take a deep dive into everything currently going on in the A.I. industry, what should worry people and what they should be excited about. Plus, if you’re interested in learning more about the industry, Rob lists all the resources he uses to stay up to date, and gives some tips to executives who are looking to bring A.I. into their own organizations. Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Aug 09, 2019
What’s the Deal With Lidar? An interview with Cepton CEO Jun Pei
42:00

Autonomous cars aren’t the future, they are the present. And as more and more companies invest in the world of autonomous transportation, a market for a very specific kind of tech has grown bigger as well. Jun Pei (LinkedIn) is the CEO of Cepton, which makes Lidar systems. Lidar is an essential piece of technology that measures distance at a rate that is accurate down tot he millimeter. So, if your autonomous car is driving along and an object flies in front of you, the Lidar system can not only detect it but also measure how far away it is and the rate at which you are moving toward each other. 

On this episode of IT Visionaries, Jun explains all of that and more, and he dives into how Lidar will become even more necessary in the near future.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Aug 07, 2019
Female Tech Leaders Roundtable
59:44

On a very special episode of IT Visionaries, three women who are leading the way in the tech world join Mission co-founder and COO Stephanie Postles and IT Visionaries Producer, Hilary Giorgi for a discussion about all things leadership, tech and building a community of women in IT. 


At the table was Alvina Antar (LinkedIn), the CIO of Zuora, Julie Cullivan (LinkedIn), the Chief People and Technology Officer of Forescout, and Praniti Lakhwara (LinkedIn), CIO of Apttus. They each brought with them a wealth of knowledge and experience from decades in the world of IT, and their energy and drive to keep innovating was contagious.

 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Aug 02, 2019
ICIX Executives Discuss Building Trust and Creating Transparency with Blockchain
01:00:50

On this episode of IT Visionaries, a couple of members of the ICIX team gathered around the table for a discussion about how they are helping to bring blockchain to the enterprise. Joining the discussion are Matt Cromar (LinkedIn), Vice President of Product and Elliott Yama (LinkedIn), Vice President of Marketing, both of whom have long histories in the tech industry and have been working with Salesforce to create a blockchain platform that is built for the enterprise. They discuss some of the challenges and advantages of moving to the blockchain, and they also get into what other exciting things are happening at ICIX.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Jul 31, 2019
CIO Roundtable No. 3 with Kumud Kalia and Brian Lillie
48:18

Welcome to our third CIO Roundtable. Joining us at the table this time are Brian Lillie (LinkedIn), who won CIO of the Year for Silicon Valley in 2014 while he was in the role for Equinix, and Kumud Kalia (LinkedIn), a multiple-time CIO who most recently held the title at Cylance. Together with Ian they discuss having a sounding board of other CIOs to talk to, leveraging your network to get things done internally, work-life balance, and how to be both a good CIO and a good person, and so much more. 

 If you’d like to check out our previous CIO Roundtables click here and here or any of our other episodes check out Mission.org/ITVisionaries.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.


Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperiencece

Jul 26, 2019
Tim Campos: From Facebook CIO to Start-up Co-Founder Part 2
32:05

Imagine accepting the CIO job at Facebook right as the social media network was about to take off. Now imagine that your first task is to fix a complex calendar system that is causing headaches throughout the company and, oh by the way, if you can’t do it you’re fired. That was the scenario Tim Campos (LinkedIn | Twitter) found himself in but don’t worry because, spoiler alert, he was able to figure it out. 

On this special two-part episode of IT Visionaries, Tim joins us to share that story and so much more, including how he lept from Facebook into his own start-up, Woven, what it means to be a CIO, the importance of integration and mentorship, and even a few stories about Mark Zuckerberg and Sheryl Sandberg. 

This is part two of Tim’s interview. To listen to part one, click here.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

This podcast is sponsored by Salesforce. Did you know Salesforce isn't just for Sales? Using Salesforce as an Employee Experience Platform helps make every employee across your organization more productive thanks to a common, mobile-first platform for getting work done faster. Find out more at salesforce.com/EmployeeExperience

Jul 24, 2019
Tim Campos: From Facebook CIO to Start-up Co-Founder Part 1
41:33

Imagine accepting the CIO job at Facebook right as the social media network was about to take off. Now imagine that your first task is to fix a complex calendar system that is causing headaches throughout the company and, oh by the way, if you can’t do it you’re fired. That was the scenario Tim Campos (LinkedIn) found himself in but don’t worry because, spoiler alert, he was able to figure it out. 

On this special two-part episode of IT Visionaries, Tim joins us to share that story and so much more, including how he lept from Facebook into his own start-up, Woven, what it means to be a CIO, the importance of integration and mentorship, and even a few stories about Mark Zuckerberg and Sheryl Sandberg. 

This is part one of Tim’s interview. Stay tuned for part two next week.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

 

Jul 19, 2019
Bringing a Print Enterprise into the Digital World with Conde Nast’s former CDO
01:05:00

Fred Santarpia, former Chief Digital Officer for Conde Nast, had a huge job helping bring all of the Conde Nast brands like Vogue, The New Yorker, Wired and GQ from the print world to the digital realm. On this episode of IT Visionaries, he discusses the challenges of the role and how to build digital experiences and brands that keep you relevant in an increasingly crowded landscape. Plus, he and Ian examine the rise of the Chief Digital Officer and what that role means to different organizations.  

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jul 17, 2019
Solving Communication Problems with Front co-founder Laurent Perrin
29:58

Good communication is one of the most important aspects of any organization. But the communication process gets exponentially harder the more your company grows. From various apps and tools and email chains, employees are constantly communicating in different ways. It’s a process that can be frustrating, and that’s why Laurent Perrin (LinkedIn) co-founded Front. Front is an application that simplifies the communication process and puts everything you need all in one place. 

On this episode of IT Visionaries, Laurent talks about how he helped build Front with his co-founder, the growing pains they went through, the importance of integration and partnership and so much more. 

Best advice: “Don’t overcomplicate things. One trend I notice is that people want to solve an intellectually satisfying problem and in doing so they overcomplicate it. Since they severely over-estimated the problem, they end up not being able to solve it.”

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jul 12, 2019
Bringing Connectivity to the Transportation Industry with Autonomic CEO Gavin Sherry
45:47

Gavin Sherry (LinkedIn) got his start in technology when he pulled a computer out of a dumpster and taught himself how to code. Now he is the CEO of Autonomic, which was acquired by Ford and is helping to connect the transportation industry to the digital world. 

On this episode of IT Visionaries, Gavin talks about the future of transportation and how his team is building ways for mobility and applications to become a larger part of the transportation industry. 

Best Advice: “Find people you respect, who you can talk to about how hard the job is.”

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jul 10, 2019
Customer Empathy, Innovation and more with Intuit CIO Atticus Tysen
41:00

From an initial dream of being a doctor to interning with NASA to eventually landing in the C-Suite at Intuit, Atticus Tysen (LinkedIn) has traveled a long and winding road. As the CIO of Intuit, which makes products such as QuickBooks and TurboTax, and brings in more than $5 billion per year in revenue, Atticus has a lot of responsibilities on his plate. IT, he says, is the Achilles heel of an organization and being in charge of IT for a company as large as Intuit means there are many challenges but just as many exciting innovations and success stories. 

On this episode of IT Visionaries, Atticus discusses all of that and more, and he digs deep into how the processes and products Intuit creates ultimately always comes down to what is best for the customer. 

Best Advice: “Really be curious about the business your company is in and deeply understand that.”

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Articulating the business impact of IT can be challenging. However, successful digital transformation today requires a tight alignment between business and IT leaders. To explore ways that you can structure, calculate and articulate the business value of your IT initiatives, check out MuleSoft’s new whitepaper: How to articulate the value of integration.

Jul 05, 2019
Welcome to the World of Neurotech: An interview with the co-founder of Halo Neuroscience
32:15

Brett Wingeier (LinkedIn) always dreamed of building things that could change the world. Those dreams led him to biomedical engineering and, eventually, to co-founding Halo Neuroscience, which is creating products that are breaking new ground in stimulating the brain to become more productive or high performing. 

On this episode of IT Visionaries, Brett talks about all the science, research and development that goes into creating wearable hardware, plus he details everything Halo has been working on and what he’s most excited about for the future.

Best advice: “While keeping the dream alive, be ...stuff doesn’t always turn out the way you expect it will, but if you’re prepared for it, you’ll make it out okay.”

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Articulating the business impact of IT can be challenging. However, successful digital transformation today requires a tight alignment between business and IT leaders. To explore ways that you can structure, calculate and articulate the business value of your IT initiatives, check out MuleSoft’s new whitepaper: How to articulate the value of integration.

Jul 03, 2019
Measuring the Impact of IT
21:14

Mike Rodgers (LinkedIn) is the chief strategy and information officer for Pilot Flying J, the largest operator of travel centers and travel plazas in North America. Mike is responsible for the enterprise technology and digital transformation that is making the Pilot Flying J app one of the most useful on the market for customers. Whether it’s automating fuel payments or making shower reservations simple and quick, Pilot Flying J’s app has been making the lives of truck drivers more efficient than ever before. He talks about that and more on this special episode of IT Visionaries that was recorded live at MuleSoftCONNECT Atlanta with guest host Vidya Peters, the CMO of MuleSoft.

This podcast is sponsored by The Salesforcce Platform, the low-code app development platform that empowers anyone to easily build, publish and manage AI-powered mobile-ready apps for employees and for customers. In this mini series on all things integration, we are excited to partner with MuleSoft, the #1 platform for APIs and integration. With Salesforce and MuleSoft, every business can unlock new connected experiences and drive digital transformation by connecting any app, data or device! Learn more at mulesoft.com/about and salesforce.com/buildmobileapps

Articulating the business impact of IT can be challenging. However, successful digital transformation today requires a tight alignment between business and IT leaders. To explore ways that you can structure, calculate and articulate the business value of your IT initiatives, check out MuleSoft’s new whitepaper: How to articulate the value of integration.

Jun 28, 2019
The Frontlines of Digital Transformation with Salesforce CIO Jo-ann Olsovsky
41:39

Now in her second year as Salesforce’s CIO, Jo-ann Olsovsky (LinkedIn) has been hard at work leading the digital transformation of the company while it continues to grow globally. She returns to this special episode of IT Visionaries co-hosted by Vidya Peters, the CMO of MuleSoft, to discuss how things have been going. Plus, Jo-ann gives a broad overview of what it means to be a CIO and be a part of the day-to-day business strategy, and what she’s most excited about when it comes to technology of the future.

 

This podcast is sponsored by The Salesforcce Platform, the low-code app development platform that empowers anyone to easily build, publish and manage AI-powered mobile-ready apps for employees and for customers. In this mini series on all things integration, we are excited to partner with MuleSoft, the #1 platform for APIs and integration. With Salesforce and MuleSoft, every business can unlock new connected experiences and drive digital transformation by connecting any app, data or device! Learn more at mulesoft.com/about and salesforce.com/buildmobileapps

Articulating the business impact of IT can be challenging. However, successful digital transformation today requires a tight alignment between business and IT leaders. To explore ways that you can structure, calculate and articulate the business value of your IT initiatives, check out MuleSoft’s new whitepaper: How to articulate the value of integration.

Jun 26, 2019
Raising the Stakes at Comcast with CIO Rick Rioboli
46:47

When he became the CIO of Comcast, Rick Rioboli (LinkedIn) was amazed by just how broad his role had become. Moving from product engineering to having a hand in just about every aspect of the business was a big change for Rick, but one he enjoyed. He discusses that journey on this episode of IT Visionaries, and he also goes into how Comcast views the customer experience, the way he is leading innovation at the company, and what the future of tech, connectivity and IT talent looks like.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 21, 2019
The Drone Revolution
40:12

Everyone knows that drones are cool, but did you also know that drone technology is being used across industries to make work easier, safer and more efficient? Nicholas Pilkington (LinkedIn, Twitter) is one of the people help make that possible thanks to his company, Drone Deploy. Using Drone Deploy, anyone can send out a drone to map an area and then receive detailed imagery and data that can help with oversight, problem-solving, and even disaster relief. Currently, Drone Deploy is used on around 600,000 job sites around the world in more than 180 different countries and has mapped more than 60 million acres of ground.

On this episode of IT Visionaries, Nick talks about how he got into the drone business, the ways he thinks the industry will continue to grow, and what he’s doing to use drone technology to give back to the world.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 19, 2019
How Arijit Mukherji Rose To The Role of CTO
50:07

Throughout his career, Arijit Mukherji (LinkedIn, Twitter) has been able to learn, innovate and lead. As the CTO of SignalFx, he gets to do all those things at once.

On this episode of IT Visionaries, Arijit details his rise through the tech industry, including a number of years at Facebook in the midst of its massive growth. Plus, he explains why he wanted to take a risk and join SignalFx, and what it was like rising from Employee No. 1 to the role of CTO.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 14, 2019
Panasonic’s Customer-First Approach to Innovation
26:42

After more than 20 years with Panasonic, Magnus McDermid (LinkedIn) has learned a lot about what it means to truly partner with a customer, and the types of innovations and advancements that can be born out of those relationships.

Magnus holds a number of positions within Panasonic, including SVP of Panasonic North America and Panasonic Canada, President of Heartland Customer Solutions, SVP Mobility Solutions USA and VP Enterprise Solutions Canada. But regardless of what title he holds, Magnus explains that his success, and the success of the company as a whole, all comes down to the relationship with the customer. It is through those relationships that some of Panasonic’s most popular and important products have been created, and the partnership between company and consumer continues to be a well of innovation. On this episode of IT Visionaries, Magnus talks about all of that and more, plus he gives his advice on how to stick with and grow a company for decades.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 12, 2019
The Highs and Lows of Digital Media: Part 2
43:02

Steve Comstock  (LinkedInTwitter) went from simply wanting to be an “uber-engineer” to the role of CIO of CBS Interactive, where he managed the media conglomerate’s entire digital enterprise. After more than eight years with CBS, Steve recently left the company to pursue new opportunities.

On this special two-part episode of IT Visionaries, Steve generously shares all of his experiences working his way up the IT ladder, including how he first got into technology, what it’s like to be in charge of streaming multiple Super Bowls and other major events, the challenges of the role of CIO, the future of digital media and much more.

For Part One, click here.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 07, 2019
The Highs and Lows of Digital Media: Part 1
33:05

Steve Comstock  (LinkedIn, Twitter) went from simply wanting to be an “uber-engineer” to the role of CIO of CBS Interactive, where he managed the media conglomerate’s entire digital enterprise. After more than eight years with CBS, Steve recently left the company to pursue new opportunities.

On this special two-part episode of IT Visionaries, Steve generously shares all of his experiences working his way up the IT ladder, including how he first got into technology, what it’s like to be in charge of streaming multiple Super Bowls and other major events, the challenges of the role of CIO, the future of digital media and much more.

 

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

Jun 05, 2019
Unbank Yourself: Talking Blockchain and Crypto with Alex Mashinsky
52:15

Few people know disruption as well as Alex Mashinsky (LinkedIn, Twitter). Alex was one of the inventors of voice over IP, a technology that many people use every single day without a second thought to a time before when making calls was difficult, expensive and worked only inconsistently. With that experience in his back pocket — as well as many years and investments in a number of successful start-ups — Alex is at it again, and this time he’s hoping to disrupt the banking industry.

His new company, Celsius Network, works on the blockchain and helps users grow their wealth with cryptocurrency. On this episode of IT Visionaries, Alex and Ian dive into how Celsius is working to build a world without banks, what advantages there are working on the blockchain, and how the future might look different thanks to this technology. IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

May 31, 2019
Welcome to the World of Enterprise Blockchain
32:30

Nitin Gaur (LinkedIn, Twitter) has been with IBM for more than 20 years and currently serves as the director of IBM’s Digital Asset Labs. But, prior to that role, Nitin was instrumental in developing and running IBM’s Blockchain Labs. In this episode, he and Ian discuss all things blockchain, the challenges, and opportunities of the technology, and what blockchain means to enterprises everywhere.

Best Advice for a first-time C-level exec: “Build a good team first. Have a human connection for the people and have empathy, and I think everything will fall into place.”

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Salesforce just introduced Salesforce Blockchain, the industry's first truly declarative blockchain platform, integrated into your CRM. Learn more at https://sforce.co/2wl7IeO.

May 30, 2019
How to Disrupt the Transportation Industry
46:15

From Cisco Systems to SAP to GE Transportation, Wesley Mukai (LinkedIn)  has been building, selling and integrating new products and systems for huge companies and customers for a long time. He recently left GE Transportation after more than three years with the company to take some well-earned time off, and he was kind enough to spend some time with us at IT Visionaries.

In this episode, Wesley discusses how he came up in the world of technology, what it means to find the right product at the right price at the right time, and all the challenges he overcame and innovations he helped lead as CTO of GE Transportation.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 24, 2019
Refocusing Your IT Department with Graeme Thompson of Informatica
54:48

Graeme Thompson (LinkedIn, Twitter) grew up and first started his career in Scotland. When he moved to the U.S., he noticed a lot of differences in the mindset when it came to IT, but he also found a way to blend the practicality of those in the UK with the entrepreneurial spirit of American workers. Now, as the SVP and CIO of Informatica, he is using all of his knowledge and skills to bring real-time tech solutions to customers around the globe.  

In this episode, he discusses what IT looks like at Informatica —including how IT has changed and where it’s going — plus he breaks down the need for real-time hybrid data management and some of the problems and solutions Informatica is seeing in that area of IT.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 22, 2019
How Artificial Intelligence Can Impact Healthcare
38:36

Uli K. Chettipally, MD, MPH, (LinkedIn, Twitter) is a physician, an author, a speaker, and an innovator, and on this episode of IT Visionaries, he joins Ian to discuss the role of A.I. and technology in the world of healthcare. Uli has worked in a number of high-level roles both as a medical doctor and a chief innovator at hospitals as well as medical centers and institutions such as Kaiser Permanente and the University of California, San Francisco. He has led a number of initiatives to bring technology into the medical field and he is on a mission now to inform and empower people with artificial intelligence. He and Ian discuss all that and more in this episode.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 17, 2019
Game On: A Discussion about AR and Gaming with Niantic’s CTO
38:59

Phil Keslin (LinkedIn) first became interested in technology in the eighth grade and saw computers as a “great escape with interesting challenges.” He never lost that passion and today he is the CTO of Niantic, the lab behind the game that broke the internet — Pokemon Go.

In this interview, Phil and Ian go through the painful launch of Pokemon Go and discuss how Niantic was able to scale its system when the game was massively more popular than anyone anticipated. Plus, Phil details what he loves most about AR, which is its ability to open up new avenues of discovery in the real world by getting people up, active and engaged in what is happening around them.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 16, 2019
A Journey Through Tech with Jocelyn Goldfein: Part 2
46:12

Jocelyn Goldfein (LinkedIn, Twitter) is a true IT Visionary. Having worked at VMware and Facebook in the early days of both, and now as Managing Director at Zetta Venture Partners, Jocelyn has been involved in the formative years of the internet and technological innovations.

In part two of their interview, Jocelyn and Ian discuss whether A.I. is an industry in and of itself, what companies are worth investing in, how collaboration works between enterprises and start-ups, and much more.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 11, 2019
A Journey Through Tech with Jocelyn Goldfein: Part 1
43:21

Jocelyn Goldfein (LinkedIn, Twitter)  is a true IT Visionary. Having worked at VMware and Facebook in the early days of both, and now as Managing Director at Zetta Venture Partners, Jocelyn has been involved in the formative years of the internet and technological innovations.

In part one of their interview, Jocelyn and Ian discuss everything from the rise of the computer sciences industry, how to look at investing in start-ups, to the role artificial intelligence will play in businesses moving forward, how the rise of cloud technology could be a precursor to the rise of A.I. and much more. Plus, Jocelyn dives into her years of experience at Facebook working closely with Mark Zuckerberg as well as what it was like riding the VMware rocket ship right as it caught fire.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 08, 2019
How A.I. Is Humanizing Healthcare with Dr. Eric Topol
37:29

Dr. Topol (Website | Twitter) is a geneticist, medical researcher, and author of Deep Medicine. He has written over 1100 peer-reviewed articles and is one of the top most-cited medical researchers in the world.

In this episode, Mission CEO Chad  Grills sits down with Dr. Topol to talk about how A.I. and machine learning are putting the patient experience back at the forefront of healthcare. Dr. Topol also explains why you don’t actually own your own medical data and what steps we need to take to get it back.

Topics Discussed: Machine learning, healthcare, data, AI.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 03, 2019
A.I. Mixdown
17:07

On this special mixdown episode of IT Visionaries we are focusing on artificial intelligence. In the first 65 episodes of IT Visionaries, we’ve had on countless experts who are working with some of the most advanced A.I. technology in the industry, and they spilled all the cool details to us. So on this episode, you’ll hear from Ali Bouhouch of Sephora, who talks about the ways A.I. will continue to enhance customer experience, we’ll listen to Marene Allison of Johnson & Johnson discuss where A.I. is on the maturity curve, and how far it still needs to come to be trusted in certain industries. Eric Tan of Coupa explains how AI and machine learning will better use the mass amounts of data being collected, Julien Sauvage, who works on the Salesforce Einstein team breaks down some A.I. use cases, Vijay Doradla of Sparkcognition reveals the way AI will become part of everyday life, and Andrea Brugger of United Rentals speaks from a sales perspective about the way A.I. is impacting the construction industry.

Topics discussed: A.I., machine learning, apps, data

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

May 01, 2019
Everything You Need to Know About CIOs, CTOs, and Cybersecurity
59:42

Kumud Kalia (LinkedIn) is the Chief Information & Technology Officer at Cylance, responsible for the strategy, implementation, and management of the infrastructure and applications that support Cylance’s business processes.

On this episode, he and Ian talk all things AI, including how Cylance is using AI to protect everything under the sun, and the challenge of finding the right way to use technology to achieve business outcomes.

Topics Discussed: Cybersecurity, AI, machine learning, CIOs, relationship building, business outcomes.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Apr 26, 2019
Getting To Know SignalFx’s Chief Architect
53:56

Rajesh Raman (Twitter, LinkedIn) is the Chief Architect for SignalFx. What does that mean? In this episode, Rajesh and Ian dive into his role and how he focuses on not just the implementation of systems and processes at SignalFx, but also the best strategies and practices that will be needed months down the line. They also go into Rajesh’s history at Google and Facebook, and discuss cloud technology and the future of the industry.

Topics Discussed: Cloud platforms, app development, innovation, coding, monitoring, observability, microservices.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Apr 24, 2019
Getting To Know SignalFX’s Chief Architect

Rajesh Raman (Twitter, LinkedIn) is the Chief Architect for SignalFX. What does that mean? In this episode, Rajesh and Ian dive into his role and how he focuses on not just the implementation of systems and processes at SignalFX, but also the best strategies and practices that will be needed months down the line. They also go into Rajesh’s history at Google and Facebook, and discuss cloud technology and the future of the industry.

Topics Discussed: Cloud platforms, app development, innovation, coding, monitoring, observability, microservices.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Apr 24, 2019
Artificial Intelligence in the Blue-Collar World
36:00

Just because you work in the blue-collar world doesn’t mean you have no need for tech and artificial intelligence. In fact, Gabe Batstone (LinkedIn, Twitter), the CEO of contextere, believes that blue-collar workers can benefit from AI more than most.

In this episode, Gabe and Ian dive into the ways that contextere is delivering relevant information right into the hands of the men and women working on job sites around the world. They discuss how AI and AR will continue to grow and change, and the ways that both will continue to make job sites and the employees on them safer and more efficient than ever before.   

Topics Discussed: Blue-collar work, AI, AR, technology, innovation, mobile

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Apr 19, 2019
The New Way To Teach Tech
45:18

After a career in app development and with experience as a CTO, Josh Knell (LinkedIn, Twitter) joined Lambda School to help change the way students think about coding, school, and learning. As the director of instruction, Josh is constantly innovating and adjusting the Lambda curriculum in order to make sure that his students are as prepared as possible when they graduate from the program and enter the real world.

In this episode, Josh and Ian discuss the challenges associated with creating and maintaining an online coding boot camp designed to change the face of education. Plus they dive into what it means to have a community of well-trained graduates and how Josh’s past experience as a CTO helps him excel in his role today.

Topics Discussed: CSS, innovation, growth, development, education, technology, CTO, coding, HTML, app development.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Apr 17, 2019
From West Point to the C-Suite of Johnson & Johnson: Marene Allison’s Career in IT
53:17

Marene Allison (LinkedIn) has seen a lot in her career and her life. She was one of the first women to graduate from West Point and then went on to a role at the FBI bringing down some of the largest drug rings on the East Coast. Eventually, she moved on to the private sector to head up security for A&P Foods and today, she is the  Vice President and Chief Information Security Officer for Johnson & Johnson.

On this episode of IT Visionaries, Marene discusses her entire journey, as well as everything she’s learned, what it means to lead IT and security for a worldwide organization, what the future of AI and consumer privacy looks like, and much more.

Topics Discussed: Intelligence, security, AI, machine learning, data, West Point, military, women in tech, leadership, FBI, tech, digital threats, cybersecurity

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Apr 12, 2019
A New Autonomous World
33:58

At SparkCognition, Vijay Doradla (LinkedIn) is part of the team that is trying to solve the world’s most challenging problems by using artificial intelligence.

As the Chief Business Officer, Vijay brings his experience in engineering, technology, research and investing to catapulting SparkCognition to new and exciting industries and innovations. In this episode, Vijay and Ian discuss everything from how and why to invest, and the exciting projects SparkCognition is working on including autonomous everything from planes to powerplants and more.

Topics Discussed: AI, investing, market strategy, autonomous vehicles, innovation

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Apr 10, 2019
All Things Einstein and Voice Technology
46:23

Michael Machado (LinkedIn), senior director of product for Einstein deep learning solutions, Ceverly Strand (LinkedIn), product marketer for Einstein, and Julien Sauvage (LinkedIn), head of tech and product marketing for Einstein all stopped by Mission HQ for this special episode of IT Visionaries.

This Salesforce crew is part of the team that is bringing Einstein and voice technology to customers everywhere, and they took some time away from the labs to discuss with Ian all the ways Salesforce is doing innovative work in this exciting field, what is going on in the AI marketplace, explain what deep learning technology actually is, and look into the future and talk about what technology of the future has them most excited.

Topics Discussed: Voice technology, deep learning, AI, IT, unstructured data.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Apr 05, 2019
Everyone Can Innovate
41:48

Eric Tan (LinkedIn,) has been on both sides of the IT coin as a consultant and now in an operations role as the VP of Business Services and IT at Coupa.

In this episode of IT Visionaries, Eric discusses how he grew up destined to be in IT, despite a segue as a CPA, what it means to join and lead a company that has doubled in size twice since he joined the organization and the challenges growth presents, and the excitement that comes when innovation happens in every part of the organization.

Topics Discussed: Cloud technology, AI, machine learning, UI, CIO, growth, innovation.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Apr 03, 2019
Improving Security in the Tech Industry
40:32

There is no question the IT security is becoming one of the most important areas of focus for companies large and small. As more and more data is being collected and shared, it also needs to be more protected. At Forescout, Julie Cullivan (Twitter, LinkedIn) serves as the Chief People and Technology Officer and works to make sure that businesses around the world are prepared with the most advanced tech possible to keep them safe.

 

In this episode of IT Visionaries, Julie discusses with Ian how she found her way into the world of IT and the role of CIO, what it means to be responsible for the IT security of a company, and what the future holds for the industry as a whole.

 

Topics Discussed: Security, cybersecurity, technology, IT, OT, diversity, inclusion, women in tech, AI, machine learning, big data.

 

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 29, 2019
IT in the Retail World
46:11

Ali Bouhouch (LinkedIn) has more than 20 years of experience in the tech industry and he currently serves as the CTO & VP of Enterprise Architecture at SEPHORA. It may seem odd that a makeup company has such an intense focus on tech, but when you dig a little deeper, it’s clear that technology is a key driver in the retail industry and a large part of how Sephora will grow in the future.

 

In this episode, Ali and Ian discuss applications that allow customers to virtually try on Sephora products, how the company is using AI and big data and so much more.

 

Topics Discussed: Innovation, AI, retail, VR, technology, customer experience, machine learning, applications.

 

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 27, 2019
Bringing Technology to Environmental Science
21:32

On this special episode IT Visionaries producers Aaron Gerlitz and Hilary Giorgi interview Louise Charles who head up communications for Climeworks (Twitter, LinkedIn), a carbon-capturing company based in Switzerland.

Louise discusses the origins of Climeworks, how they are using technology to remove carbon from the atmosphere and some of the biggest technical challenges facing their company, and the environmental IT industry as a whole.

Topics Discussed: Carbon capture, innovation, scaling, renewable energy

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 22, 2019
The Future of Cryptocurrency
44:57

Anthony Pompliano (Twitter, LinkedIn) is a Founder & Partner at Morgan Creek Digital and a crypto influencer. What that means is that Anthony is deeply involved and invested in how cryptocurrency will continue to evolve.

Anthony believes crypto and other digital currencies are the way of the future because of their ability to be both secure and transparent. In this episode, he and Ian discuss the ways in which crypto has become more popular even in its infancy, and the path it will take as it matures into a widely-used method of payment and asset management.

Topics Discussed: Cryptocurrency, bitcoin, blockchain, digital assets

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 20, 2019
Working in a Multi-Cloud World
37:08

As the CIO of Rubrik, Avon Puri is leading a team that is creating the infrastructure that makes it possible to work across multiple clouds easily and efficiently, all while keeping your data secure.

Topics Discussed: AI, cloud computing, cloud management systems

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 15, 2019
Getting Closer to Autonomous and 5G-Connected Vehicles
45:05

Alan Amici (LinkedIn) is the Vice President and Chief Technical Officer of Transportation Solutions for TE Connectivity. Which, in layman's terms means that he is responsible for making our cars and vehicles more high tech and connected than ever before.

Alan grew up in Detroit, Michigan, so his love of cars runs deep. He turned that love into a 30-year career at Chrysler and now doing incredible things with TE Connectivity. Throughout his decades in the industry, Alan has not just seen the transformation of cars from simple machines that get us from point A to Point B to highly intelligent vehicles that can drive themselves, he’s been a part of making it a reality. In this episode of IT Visionaries, Alan and Ian discuss everything from how Formula-E Racing informs consumer car technology, to the future of autonomous driving and more.

Topics Discussed: Autonomous vehicles, driverless cars, 5G, transportation, connectivity, electric vehicles, innovation, IoT, wireless technology.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 13, 2019
Insights from the CIO Roundtable
18:07

In this episode of IT Visionaries, Aaron Gerlitz (Twitter, LinkedIn) returns to discuss with Ian the CIO Roundtable No. 2 Episode.

Aaron breaks down for the listeners exactly what it means to be a vendor versus a partner, he details his favorite vendor story and then reveals how the voice of the customer is one of the most important feedback loops for a company to keep an eye on.

Topics Discussed: Vendors, voice of the customer, IT, CIO.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 08, 2019
Discussing Cybersecurity and White-Hat Hackers
48:11

Marcus Carey (Twitter, LinkedIn), the founder and CEO of Threatcare, actually grew up in Texas with very little access to technology. But that changed when he joined the Navy and went into cryptology. While serving the country, Marcus worked with the most advanced tech in the world. And, when his service time was finished, he stayed in the field working in various government agencies for a number of years.

At Threatcare, Marcus applies the lessons he’s learned along the way to help his customers secure their data and test their cybersecurity. In this interview, he and Ian talk about what it means to be a white-hat hacker versus a black-hat hacker, creating automated technology, and finding your superpower.

Topics Discussed: Technology, cryptography, white-hat hacking, black-hat hacking, cybersecurity, entrepreneurship, leadership.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Mar 06, 2019
The Importance of Recruiting and Creating a Diverse Workforce
39:51

In his second appearance on the podcast, Juan Perez, the Chief Information and Engineering Officer for UPS, discusses creating a diverse workforce.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Mar 01, 2019
A New Type of Tech Leader: The CDO
43:16

Gary Scholten is the EVP and CIO of Principal Financial Group. But that’s not all. He recently took on the role of Chief Digital Officer and in this interview, he discusses what that means and how he’s leading both digital and business strategies.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Feb 27, 2019
How Stitch Fix is Creating a Technological Flywheel
47:59

As the CTO of Stitch Fix, Cathy Polinsky is using everything from mobile apps to internal software to completely disrupt the world of online shopping.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Feb 22, 2019
CIO Roundtable No. 2
01:12:53

Three leading CIOs, Alvina Antar (Zuora), Paul Chapman (Box), and Mark Settle (Okta), join Ian for a lively discussion about what it means to be a CIO today.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Feb 20, 2019
What It Takes To Be An IT Leader
11:31

Learn what it takes to be a leader in the tech field from IT Visionaries, Paul Chapman, Juan Perez, Mark Settle, Susie Wee, and Mark Rackley.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

 

Feb 15, 2019
How the Construction Industry Moved to Mobile
32:40

Andrea Brugger, Director of Salesforce Effectiveness for United Rentals, joins Ian to discuss the ways she has helped implement technology and mobile apps to make the construction industry more efficient.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Feb 13, 2019
Creating and Achieving Buy-In on Innovative Ideas
46:18

David Neely joins Ian to discuss how Transamerica has created a culture of innovation and the steps he’s taken to make citizen development a bigger part of what they do.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Feb 08, 2019
Major Takeaways from IT Visionaries’ First 40 Episodes
24:49

IT Visionaries producer Aaron Gerlitz joins the podcast to discuss the most interesting lessons he’s learned from the first 40 episodes of IT Visionaries.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Feb 06, 2019
Providing Healthcare in the Digital World
38:48

David Chou, who has had executive level positions throughout the healthcare field, joins Ian to discuss how technology has changed the entire face of healthcare. From moving from paper to digital forms to allowing patients to connect with doctors from mobile devices, David has helped usher in sweeping technological changes that have revolutionized how healthcare is provided.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Feb 01, 2019
The Ever-Expanding Role of CIOs
52:56

Vala Afshar joins Ian for a discussion about how technology is impacting businesses and business leaders everywhere. They talk about how to engage with citizen developers, what the impact of AI and machine learning will be, and how CIOs must be where the buck stops when it comes to building trust with consumers.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Jan 17, 2019
Mobile Mixdown: 5 Experts On Mobile Trends
16:45

In this compilation episode, we pulled together some of the most interesting things past guest have said about what is going on in the mobile space. Guests such as Leyla Seka, Dion Hinchcliffe and more discuss everything from how they use mobile, to trends they're excited about to best practices.

1:00- Jo-Ann Olsovsky

3:05- Dion Hinchcliffe

6:02- Vala Afshar

7:21- Tony Bradley

10:53- Leyla Seka

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Jan 17, 2019
Marissa Mayer: Building Companies that Change the World
54:47

Marissa Mayer (Twitter: @marissamayer | IG:@marissamayer) is a co-founder of Lumi Labs and formerly served as the president and chief executive officer of Yahoo! She also was a long-time executive and key spokeswoman for Google.

In this exclusive interview, Chad and Marissa discussed the early days of Silicon Valley, the lessons Marissa learned from Google and Yahoo!, and her best lessons for time management and productivity.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Jan 10, 2019
The Current State of Cybersecurity
41:06

Ken Gonzalez is the managing director at NightDragon Security. In this episode, Ian and Ken discuss the current state of cybersecurity and what we can expect in the near future.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Jan 03, 2019
5G, Hybrid Cloud Computing, and Regulating Data Strategy
42:41

Lisa Davis is a top 100 CIO award winner and currently works at Intel as the VP & GM, Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group. In this episode, Ian and Lisa discuss the future of IT, data centers and what’s coming for 5G networks.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Jan 01, 2019
Balancing Desktop and Mobile Development
38:38

Tony Bradley is a regular contributor for Forbes and Editor in Chief for Techspective. In this episode, Ian and Tony discuss the balance of developing applications for desktop and mobile and how building an app for your employees is different than designing for customers.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Dec 26, 2018
Ins-And-Outs of Low Code Development
37:28

Ian sat down with Mike Fitzmaurice, Chief Technology Officer of Skybow. Mike shares with us his thoughts on low code development, citizen development and what the future holds for these two trends.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Dec 19, 2018
How to Build Your IT Team
38:19

Ian sat down with Dion Hinchcliffe, VP and Principal Analyst at Constellation Research. Together they discussed the value of low-code tools, how to lead digital transformation and the best tips to building your IT team.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Dec 18, 2018
The Fourth Industrial Revolution
49:33

Ian and Chad welcome back author, podcast host, and thought leader Dr. Jonathan Reichental. Dr. Jonathan Reichental shares his thoughts on the 4th Industrial Revolution and what you can expect as it approaches.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Dec 12, 2018
Seven Qualities of Successful Engineering Leaders
28:27

Arvind KC is the CIO of Palantir. In part two of this interview, KC discusses what defines a good leader and the seven qualities of a successful engineering leader.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Dec 10, 2018
How To Resist Mediocrity
27:25

Arvind KC is the CIO of Palantir Technologies, a company that builds software that connects data, technologies, humans, and environments. In this episode, Arvind shares his thoughts about the idea of augmented intelligence, how to fight mediocrity and keep resisting it, and the meaning of encouraging employees to “taste the soup.”

If you like this episode, be sure to check out part two!

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Dec 10, 2018
CIO Roundtable with Paul Chapman of Box and Mark Settle of Okta
57:56

We host our first ever CIO Roundtable with Paul Chapman of Box and Mark Settle of Okta joining us in the studio. In this conversation, Ian, Mark, and Paul talk about how not to get fired in 2019, the difference between Marketecture and Architecture, and how to utilize metrics to your advantage.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Dec 05, 2018
Mobile Changes Everything
42:47

Ian sat down with Leyla Seka, Executive Vice President of Mobile for Salesforce. Leyla shares how she got her start with Salesforce, the way brands will win in the coming years and mobile as the fourth industrial revolution.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Dec 03, 2018
The Seven Habits for Effective IT Leadership
37:03

Ian sat down with Earl Newsome, Vice President and CIO of Praxair. Earl shares how he got into IT, the lessons he learned from the military, and his seven habits for effective IT leadership.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Nov 28, 2018
The Building of a 500,000 Developer Network
41:24

Ian sat down with Susie Wee, Senior Vice President and CTO of Cisco DevNet. Susie shares the story of how DevNet began, the essential skills that future IT leaders will need, and her advice for anyone wants to become a CEO, CIO, or CTO.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Nov 26, 2018
What’s Next for IT Visionaries
02:42

Ian reviews the best moments from season one and previews what’s in store for season two.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Nov 21, 2018
The Best of Citizen Development from Season 1
16:43

Season 1 of IT Visionaries brought terrific guests and their takes on citizen development. In this episode of IT Visionaries, here is the best of citizen development from this past season featuring takes on encouraging new developers to the benefits of implementing it.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Nov 19, 2018
Citizen Development in Education
11:14

In this special episode of IT Visionaries, Jamie Smith, Chief Information Officer of the University of Phoenix, shares his thoughts on citizen development, retaining top talent, and why it’s important to understand that all applications have a life cycle.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

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Nov 07, 2018
Advanced Analytics, Logistics, and Instigating Change
46:15

Juan Perez is the Chief Information and Engineering Officer of UPS. Juan has been a driving force in UPS’s evolution into advanced analytics, and in this conversation, he shares how UPS is optimizing delivery routes to improve service and efficiencies. He also shares lessons he’s learned while dealing with technical aspects for a logistics-heavy company and how to instigate change in large businesses.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Oct 31, 2018
How to Build An Ecosystem of Innovation
33:47

On this episode of IT Visionaries, Ian sits down with Paul Chapman, the Chief Information Officer at Box. Paul shares with us how to build an ecosystem of innovation, the future of work and how to become a better CIO.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Oct 29, 2018
How Cities Are The Perfect Platform For Innovation
49:42

Ian sat down with Dr. Jonathan Reichental, Chief Information Officer for the City of Palo Alto. He is an award-winning technology leader, and in 2017, he was named one of the top 100 CIOs in the world.

In this conversation, Dr. Reichental shared his thoughts on the future of blockchain and how cities are the perfect platform for innovation.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe.

Oct 24, 2018
Subtle Innovations, R&D, and Recruiting Talent With Brian Hoyt
30:07

Ian Faison sat down with Brian Hoyt, Chief Information Officer of Unity Technologies. Together they talked about how research and development drive Unity’s business model, why the best innovations aren’t noticeable at first glance, and why you should be looking outside the traditional recruiting areas for IT talent.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning.

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Oct 22, 2018
Machine Learning, Start-up Mentality, and GDPR
28:26

On this episode of IT Visionaries, Ian sits down with Sophia Cui, Chief Technology Officer of Jobscan. Jobscan gives job seekers an instant analysis of how well their resume is tailored for a particular job and how to better optimize their resume. In this conversation, they talk about start-up mentality, how to attract the best and brightest talent, and how GDPR is influencing the future of cybersecurity.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning. Join our community of hundreds of thousands at themission.co/subscribe

Oct 18, 2018
What The Future Looks Like Where Everyone, Not Just IT, Builds Applications
16:40

On this episode of IT Visionaries, we welcome Zach Gray, Chief Technical Officer of MS Companies, an organization that provides workforce solutions to manufacturing companies to help increase their efficiency. 

Zach shares with us how he scaled innovation and application development at MS Companies through Citizen Development, and what the future looks like where everyone, not just IT, builds apps. 

IT Visionaries is brought to you by the Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! 

Learn more at salesforce.com/buildapps 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM

Read AI meets CRM: An MIT Tech Review Whitepaper

Thank you for listening! If you like this episode, please subscribe to IT Visionaries and rate and review us on Apple Podcasts. 

The Mission publishes the #1 newsletter for accelerated learning.

Join our community of hundreds and thousands at themission.co/subscribe

Oct 15, 2018
Mark Settle’s Playbook for new CIOs
51:10

In this episode, we sat down with Chief Information Officer of Okta, Mark Settle. Mark is a seven-time CIO and shares his playbook for how he approached taking the role of CIO.  He gives tactical tips for new CIOs and explores the new wave of authentication software on the horizon.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization!

Learn more at salesforce.com/buildapps 

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Thank you for listening! If you like this episode, please subscribe to IT Visionaries and rate and review us on Apple Podcasts.

The Mission publishes the #1 newsletter for accelerated learning.

Join our community of hundreds of thousands at themission.co/subscribe

 

Oct 12, 2018
Virtual Meeting Spaces, Imagineering, and Minority Report
26:57

On this episode of IT Visionaries, Ian sat down with David Kung, former Disney Imagineer and Vice President of Product Strategy at Oblong. David shares with us the future of collaboration, how art intersects with technology, and how Oblong is taking the cutting edge of science fiction into the business world.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Thank you for listening! If you like this episode, please subscribe to IT Visionaries and rate and review us on Apple Podcasts.

The Mission publishes the #1 newsletter for accelerated learning.

Join our community of hundreds of thousands at themission.co/subscribe

 

Oct 11, 2018
How BMC Turned 15 App Developers into 100 Using Salesforce
21:20

In this episode, Ian sat down with Sudheer Sura at Dreamforce 2018 to discuss SaaS, solution architecture and software development. Sudheer is the IT Director at BMC and has been in the IT field for more than 20 years.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization!

Learn more at salesforce.com/buildapps

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

Thank you for listening! If you like this episode, please subscribe to IT Visionaries and rate and review us on Apple Podcasts.

The Mission publishes the #1 newsletter for accelerated learning.

Join our community of hundreds of thousands at themission.co/subscribe

Oct 03, 2018
IT, Business, and Building Bridges
31:39

In this episode, Ian sat down with Kamran Ziaee and Cindy Breshears to discuss the changing role of IT in the business world. Kamran leads the global IT team at Centurylink. Cindy Breshears is the Chief Transformation Officer at Bluewolf, an IBM Company, where she provides advisory digital transformation thought leadership for IBM and Bluewolf.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: www.TheMission.co/subscribe

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Oct 01, 2018
Banking Innovation and Technology
25:27

On today's episode of IT Visionaries, we are joined by Frédéric Chanfrau, the CIO of Citizens Bank. With extensive CIO and executive experience at companies like Schneider and Ernst and Young, Fredric now heads IT and drives digital initiatives at Citizens Bank. His new charter is to innovate the core IT at Citizens and lead them through the massive fintech disruptions that the industry is currently experiencing.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: www.TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

 

Sep 28, 2018
Innovation, Robotics, and Healthcare
27:13

Alpna Doshi is the CIO of Philips. Philips is a major player in healthcare, with an audacious goal to improve the lives of 3.5 billion people by 2025. As CIO, Alpna has driven transformational initiatives like transitioning to cloud-based IT. She has a laser focus on aligning IT with business to drive groundbreaking innovations around things like mobile, internet of things, and Robotics.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: www.TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

Sep 26, 2018
Blockchain, Bitcoin, and the Future of Information Sharing
44:23

In this episode, Ian sits down with Amber Baldet, the CEO and co-founder of Clovyr, a start-up that helps new companies break into blockchain development. Before founding Clovyr, Amber led JP Morgan Chase's blockchain department.

Together, they're going to talk about blockchain, bitcoin and what Amber believes the future holds for information sharing technologies.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: www.TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

 

Sep 19, 2018
AI, Cloud Computing, and Leadership
33:31

On today’s episode of IT Visionaries, we are joined by Japjit Tulsi, the CTO of Carta. In his 20 year career, Japjit has led engineering teams at Google, Microsoft, and eBay. He’s helped build products like Google Analytics and, most recently, ShopBot, eBay’s AI tool which combines artificial intelligence and commerce to create a highly personalized shopping experience.

In this episode, we discuss the future of AI, Japjit's favorite chatbots, how cloud computing is becoming a commodity, and what Carta is doing to change cap table management.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: www.TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

 

Sep 13, 2018
Data, Customers, Privacy, and Agile Innovation
30:40

On today’s episode, we are joined by not one, but two guests from JP Morgan Chase - Munish Kumar and Sandra Nudelman.

Munish is Vice President of Technology and Sandra is the Chief Data and Analytics Officer.

In this episode, Munish and Sandra share insights about the relationship between data, customers, privacy, legacy systems, and agile innovation. They also discuss the impacts of GDPR and CCPA, and share a few predictions for the future of technology and how it will impact businesses.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and Harvard Business Review recently teamed up to create a study showing how you can use the latest technologies and leadership practices to close the customer experience gap in your business.

Read: How IT and Business Can Work Together to Close the Customer Experience Gap

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: www.TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

 

Sep 11, 2018
Progressing IT through Business Partnership and Citizen Configuration
42:18

Jo-Ann Olsovsky has been involved with technology since she first stepped out of school and into the working world.

At age 19, she worked at AT&T as a technician repairing network gear and modems. She progressed through the ranks becoming an engineer, project manager, and then a manager. After that, she became Director of Enterprise Network Services and Technology Support Services at GTE Verizon before moving to Telecom where she continued her track record of achievement. First as Assistant Vice President, then becoming VP and CIO, and finally SVP.

By this point in time, the energy of the Salesforce community was becoming contagious, so Jo-Ann left Telecom to become the Executive Vice President and CIO of Salesforce.

Jo-Ann joins us today to discuss aligning business strategy with IT strategy, empowering citizen developers, and how to select new technologies for your business.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

Salesforce and Harvard Business Review recently teamed up to create a study showing how you can use the latest technologies and leadership practices to close the customer experience gap in your business.

Read: How IT and Business Can Work Together to Close the Customer Experience Gap

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at:

www.TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

 

Sep 06, 2018
Miniaturizations and Wearables in Healthcare
25:57

Dr. Nersi Nazari is the CEO of Vital Connect. He is a serial entrepreneur with over 30 years of experience in medical device technology and venture funding.  Prior to VitalConnect, Nersi served as CEO of Teranetics which was later acquired by PLX Technology.

On this episode, Nersi joins us to discuss innovations in healthcare. We talk about the impact biosensors have on the patient experience and opportunities for other industries to pursue ‘miniaturization.’

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

You can follow us on Twitter or Instagram @TheMissionHQ

 

Aug 28, 2018
The Future of Computing
29:09

In this episode, we are joined by Alex Wright-Gladstein, CEO and co-founder of Ayar Labs. Ayar Labs has developed new electronic-photonic integrated circuits that move data using light instead of electricity.

Alex shares exciting insights around the future of computing with light, and how the technology she’s building at Ayar labs is revolutionizing data transfer.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

You can follow us on Twitter or Instagram @TheMissionHQ

 

Aug 27, 2018
Hiring and Retaining Technical Talent
31:29

Neil Kumar is the CTO at Karat. As one of the first 12 employees at Yelp, Neil grew the engineering team from himself as an individual contributor to over 200 engineers. In this episode, we discuss best practices for how both tech and non-tech companies can hire technical talent, including how to speed up the hiring process, eliminate bias, and improve the candidate experience.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

You can follow us on Twitter or Instagram @TheMissionHQ

Aug 20, 2018
Creating a 360 Customer Experience
28:18

Cindy Breshears is the Chief Transformational Officer (CTO) at Bluewolf, an IBM Company. In this role, Cindy is responsible for providing digital transformation leadership for Bluewolf and IBM strategic accounts. She has been a CIO for multiple organizations over the last 16 years and recently sat down with us on IT Visionaries to discuss one trend, in particular, that is taking over the IT landscape: customer experience.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

You can follow us on Twitter or Instagram @TheMissionHQ

Aug 20, 2018
Transformation Challenges Facing IT Leaders
30:15

Alvina Antar is the CIO of Zuora and known as ‘The Subscription Economy CIO.’ She previously spent 17 years at Dell focused on Digital Transformation, Global Delivery, and Mergers and Acquisitions.

We had Alvina on IT Visionaries to discuss her road to becoming CIO, the challenges that CIOs face as they transition to this subscription economy, the changing role of IT, and how CIOs need to be visionary.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

You can follow us on Twitter or Instagram @TheMissionHQ

 

Aug 20, 2018
How CIOs Can Use IT to Drive Business Outcomes
37:14

If a company hopes to last in today’s quick-paced, data-driven world, then the CIO and IT department must function at the forefront of innovation. On this episode of IT Visionaries, we have Craig Walker, VP and Global CIO of Shell, join us to discuss how established companies can encourage innovation, incorporate new tech, and utilize the massive amounts of data they are privy to.

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildmobileapps.

Salesforce and MIT recently teamed up to create a whitepaper exploring what happens when AI meets CRM.

Read: AI Meets CRM: An MIT Tech Review Whitepaper

You can follow us on Twitter or Instagram @TheMissionHQ

Aug 20, 2018
About IT Visionaries
01:25

Welcome to IT Visionaries, your #1 source for actionable insights, lessons learned, and exclusive interviews with trailblazing IT leaders.

When you subscribe to IT Visionaries, you’ll get two weekly episodes.

Each is packed with value, stories, and trends - all directly from leaders on the frontlines of technological innovation.

William Gibson famously said that, “The future is already here — it's just not very evenly distributed.”

IT Visionaries is on a mission to discover the technological future at the frontiers of every industry, and then bring that information to you in a way that’s easy to implement.

Whether our guest is a Fortune 50 CEO/CTO/CIO, or a founder of a venture-backed technical startup.. you’ll hear stories that you won’t find anywhere else...

You’ll also learn how these leaders are driving innovation inside their own organization, and how you can implement similar strategies… all from the brightest visionaries in the world.

We’re honored to have you join us on this adventure.

Now sit back - subscribe to IT Visionaries - and prepare to start living in the future.  

IT Visionaries is brought to you by The Lightning Platform by Salesforce. The Lightning Platform is a leading cloud platform that makes building AI-powered apps faster and easier. With Salesforce, now everyone is empowered to build apps for their organization! Learn more at salesforce.com/buildapps.

The Mission publishes the #1 newsletter for accelerated learning each day on Monday through Friday. Join hundreds of thousands of subscribers at: TheMission.co/subscribe

You can follow us on Twitter or Instagram @TheMissionHQ

Aug 20, 2018