Wendy Susan Richmond, CEO Results Matter Dental Marketing "aka" 5 Star Smiles

By Wendy Susan Richmond

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Category: Marketing

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Episodes: 136

Description

Welcome to the Wendy Susan Richmond, 5 Star Smiles podcast! Wendy talks about growing dental practices through various strategies she has seen and implemented over her 10 + years as a successful Marketing Director for several multi-million dollar dental practices. She is the CEO of 5 Star Smiles and digs deep on how a dental practice can take advantage of a key marketing strategy by optimizing and managing their free Google Business Profiles.

Episode Date
Google Business Profile Heatmap Reports for Dentists
Jul 29, 2025
Optimize Your Google Business Profile for a Dental Practice to Attract New Patients
Jul 25, 2025
Wendy Richmond 5 Star Smiles Easy Ways to Beat the top 3 competitors on Google Maps
Jul 23, 2025
Wendy Richmond 5 Star Smiles Google Business Profile Update Youtube for More Google Juice
Jul 21, 2025
Wendy Richmond 5 Star Smiles FREE Google Business Audit Report
Jul 17, 2025
Wendy Richmond 5 Star Smiles Google Business Profile Why Important for Dental Practice
Jul 12, 2025
Wendy Richmond 5 Star Smiles How to be Successful with your Google Business Profile
Jul 12, 2025
Wendy Richmond 5 Star Smiles How to Use Heatmaps
Jul 12, 2025
Wendy Richmond 5 Star Smiles Google Business Profile Updates July 9 2025
Jun 14, 2025
I like to keep my hands busy to help me focus.
Jul 19, 2024
Tracking Statistics in a Dental Practice Makes Your Marketing Easier
Jul 18, 2024
How My T-shirt, "This Beast is All In!" Inspires Me in My Business and Life
Jul 17, 2024
I've rowed 1.5 million meters in 18 months and how I take that success to my business
Jul 16, 2024
What a Great Book, Atomic Habits!
Jul 16, 2024
I learned to love failure
Jul 14, 2024
No Show Rates and Show Rates Using Insurance and New Patient Paperwork
Nov 08, 2023
Just Because Some Say No, There Are Plenty of People You Can Help
Nov 07, 2023
Wendy Susan Richmond and The Teenage Mutant Ninja Turtles Being Reminded of Trying New Things Can Be a Great Thing
Nov 06, 2023
Follow Up Fighter Fridays...Reactivation Campaigns Are a Great Way to Follow Up
Jun 24, 2022
Wendy Susan Richmond, WSR Results Matter Interviews Todd Cederholm from Paystream Payment Processing Services
Jun 24, 2022
Tech Tuesdays...Content Creation Tool That is Worth 1000's of Times It's Costs
Jun 24, 2022
Tech Tuesdays...Optimizing Your 5 Star Google Reviews
Jun 24, 2022
Marketing Mondays...The value of statistics
Jun 24, 2022
Follow Up Fighter...Thank You Cards
Jun 24, 2022
Tech Tuesdays...Online Chat
Jun 24, 2022
Marketing Mondays...Content is King!!
Jun 24, 2022
Follow Up Fighter...Who Should a Business Follow Up With to Increase Revenue?
Jun 24, 2022
Undercover Marketing Secrets #110: My year of implementation!
Mar 27, 2019
Undercover Marketing Secrets #109: Natural Jersey Summit Update
Mar 25, 2019
Undercover Marketing Secrets #108: Taking Massive Action vs. Massive Learning
Mar 20, 2019
Undercover Marketing Secrets #107: A Lot of Great Things Can Come from a Virtual Summit!
Mar 11, 2019
Undercover Marketing Secrets #106: Turning Your Facebook Lives Into Other Content Over the Internet
Mar 08, 2019
Undercover Marketing Secrets #105: First Facebook Live Recorded!
Mar 07, 2019
Undercover Marketing Secrets #104: No More Being Undercover…It’s Time to Show My Face!
Mar 06, 2019
Undercover Marketing Secrets #103: I need to make the decision, yet I am scared.
Mar 05, 2019
Undercover Marketing Secrets #102: Plan and Implement, Rinse and Repeat
Mar 04, 2019
Undercover Marketing Secrets #101: Getting Sick is a Good Thing?
Mar 03, 2019
Underground Marketing Secrets #100! Today is a very important day!
Feb 26, 2019
Undercover Marketing Secrets #99: Time to focus on being concise, clear and committed to what I am all about while networking.
Feb 21, 2019
Undercover Marketing Secrets #98: Networking, not quite so easy!
Feb 20, 2019
Undercover Marketing Secrets #97: Yesterday, I finally danced again.
Feb 18, 2019
Undercover Marketing Secrets #96: This is one hotel chain that knows how to market!
Feb 17, 2019
Undercover Marketing Secrets #95: Day #7, #8 and #9 of My 30 Day Challenge…I Have Been Busy Implementing
Feb 16, 2019
Undercover Marketing Secrets #94: It’s Official…I’m a New MyIntent Maker!
Feb 15, 2019
Undercover Marketing Secrets #93: They ALMOST Got Me to Pull Out My Wallet!
Feb 13, 2019
Undercover Marketing Secrets #92: Day #6 of My 30 Day Challenge: Intentions for my upcoming Funnel Hacking Live Event
Feb 12, 2019
Undercover Marketing Secrets #91: Day 5 of My 30 Day Challenge…Dream 100 Time!
Feb 11, 2019
Undercover Marketing Secrets #90: Day 4 of My 30 Day Challenge…Reflection and Planning
Feb 09, 2019
Undercover Marketing Secrets #89: Day 3 of my 30 Day Challenge: Making It Happen!!!
Feb 09, 2019
Undercover Marketing Secrets #88: Day 2 of My 30 Day Challenge. My Intentional Day!
Feb 08, 2019
Undercover Marketing Secrets #87: Today is the day I plan my future! My Personal 30 Day Challenge!
Feb 06, 2019
Undercover Marketing Secrets #86: It’s easy to be comfortable...you have a couple of big fish client
Feb 05, 2019
Undercover Marketing Secrets #85: Hit it! My first 1000 podcast listens! Here's how I did it
Feb 04, 2019
Undercover Marketing Secrets #84: Be careful how good of a marketer you are…
Feb 03, 2019
Undercover Marketing Secrets #83: If you invested in something years ago...it didn’t pay off
Feb 02, 2019
Undercover Marketing Secrets #82: Never be afraid to step out and make an offer to help someone.
Feb 01, 2019
Undercover Marketing Secrets #81: I have a cool new tool I am using for my social media!
Jan 29, 2019
Undercover Marketing Secrets #80: My Ideal Clients vs. My “Not Quite Right” Clients
Jan 28, 2019
Undercover Marketing Secrets #79: Play Bigger…About Becoming a Category King
Jan 27, 2019
Undercover Marketing Secrets #78: I have failed and failed and failed…
Jan 26, 2019
Undercover Marketing Secrets #77: How I Went From an Out of Work Marketer to Making the Most
Jan 25, 2019
Undercover Marketing Secrets #76: New Opportunities To Make Money Are EVERYWHERE!
Jan 24, 2019
Undercover Marketing Secrets #75: Russell Brunson’s MarketingSecrets Blackbook #12 The Manifesto
Jan 23, 2019
Undercover Marketing Secrets #74: Interview with SEO Experts Big Surf Media
Jan 21, 2019
Undercover Marketing Secrets #73: Vistaprint.com is Really Good at Marketing!
Jan 20, 2019
Undercover Marketing Secrets #72: Top 10 Most Popular Articles on Content Marketing from 2018
Jan 19, 2019
Undercover Marketing Secrets #71: Who Else Wants a 24/7/365 Day Sales Person That You Pay $0 For?
Jan 18, 2019
Undercover Marketing Secrets #70: Are You Utilizing Your Google My Business Page?
Jan 16, 2019
Undercover Marketing Secrets #69: Russell Brunson’s Blackbook #10 Become Rip-Off Proof
Jan 15, 2019
Undercover Marketing Secrets #68: How I Helped One Dentist Double His Practice in 12 Months
Jan 13, 2019
Undercover Marketing Secrets #67: Donating a Tree to the Animals in the Zoo…Great!
Jan 12, 2019
Undercover Marketing Secrets #66: Top 9 Articles on Facebook Marketing Tips from 2018
Jan 11, 2019
Undercover Marketing Secrets #65: Russell Brunson’s MarketingSecrets Blackbook #10: Are You Proud of
Jan 10, 2019
Undercover Marketing Secrets #64: If I Were to Help You with Your Business, How Would You Want Me To
Jan 09, 2019
Undercover Marketing Secrets #63: Who’s Calling You? Do You Know?
Jan 08, 2019
Undercover Marketing Secrets #62: First Step I Would Take If I Was Looking At Your Marketing
Jan 06, 2019
Undercover Marketing Secrets #61: Get Your FREE Marketing Director Spreadsheet
Jan 04, 2019
Undercover Marketing Secrets #60: Local Pizzeria Scores Big on Word-of-Mouth Marketing!
Jan 03, 2019
Undercover Marketing Secrets #59: NaturalJersey.com Partner Program
Jan 01, 2019
Undercover Marketing Secrets #58: The Disney Christmas Day Parade is a Disney Pitch Fest That Works
Dec 31, 2018
Undercover Marketing Secrets #56: I’m Cookin Up Something Special!
Dec 30, 2018
Undercover Marketing Secrets #56: Will Your Business Stand Up to: Undercover Markting Secrets Test?
Dec 28, 2018
Undercover Marketing Secrets #55: AMC Theatre's Stubs program gets high praise!
Dec 27, 2018
#54: NaturalJersey.com How I am going to build an empire, helping many, many people!
Dec 26, 2018
#53: I bought my first niche specific website!
Dec 24, 2018
Undercover Marketing Secrets #51: Russell Brunson’s MarketingSecrets Blackbook #9 The Prolific Zone
Dec 23, 2018
Undercover Marketing Secrets #50: This one is special!
Dec 20, 2018
Podcast #49: Time for Reflection. How Was Your 2018?
Dec 19, 2018
Undercover Marketing Secrets #48: Russell Brunson's MarketingSecrets Black Book #8 What to do BEFORE
Dec 18, 2018
Undercover Marketing Secrets #47 The Ice Caverns Have Won the Marketing Game!
Dec 17, 2018
Episode #46:Undercover Marketing Secrets: MarketingSecrets Blackbook #7 Become a Buyer to Become
Dec 16, 2018
#45: Russell Brunson’s MarketingSecrets Blackbook Stop Wasting Time On B-Level Opportunities
Dec 14, 2018
Episode #44: Undercover Marketing Secrets: Bright Lights and More Bright Lights!
Dec 12, 2018
Episode #42: Undercover Marketing Secrets…What's in a Testimonial?
Dec 12, 2018
Episode #43: Russell Brunson’s MarketingSecrets Blackbook #5: What You Measure Grows
Dec 11, 2018
Episode #41:Russell Brunson’s Marketing Secrets Blackbook Secret #4 The Doctor With the Apple
Dec 10, 2018
Episode 40: A Fun Filled Day of Helping Vibrance for Life Wellness Center With Their Marketing Plan
Dec 09, 2018
Episode 39: Yesterday I got asked, If you could only use one tool to do your marketing, which one?
Dec 08, 2018
WILD Wendy…what? I was marketing and not even knowing what I was doing.
Dec 07, 2018
Episode #37: MarketingSecrets Black Book #3…The Chicken and the Egg of Marketing
Dec 05, 2018
Podcast Episode #36: Undercover Marketing Secrets of One Fine Online Pet Store…
Dec 04, 2018
Episode #35: Undercover Marketing Secrets of GameStop!
Dec 03, 2018
Episode #34: My Journey to Financial Freedom Starts Today!
Dec 02, 2018
Episode #33: Off to Help Set up a Sales Funnel Today!
Nov 30, 2018
From Full Time Employee to Freelancer in Less Than Three Years Doing Something I Love
Nov 29, 2018
Marketing Secrets Book #2: Outsourcing Marketing is Like Outsourcing Sex
Nov 28, 2018
Marketing Secrets Black Book #1: Your Opinions Don’t Matter
Nov 27, 2018
Podcast #29: I like learning from masters…Russell Brunson is a Master!
Nov 26, 2018
Podcast #28: The Undercover Marketing Secrets of The Macy’s Thanksgiving Day Parade!
Nov 23, 2018
Podcast #27: Being Thankful for All of My Family, Friends, Clients and Listeners!
Nov 22, 2018
Podcast #26: Local Businesses Live or Die By Online Reviews
Nov 21, 2018
Podcast #25: A little to little, a little too late. Universal Studios Missed Their Opportunity
Nov 20, 2018
Podcast #24: One of the best ways I have found to grow multiple businesses, here's how
Nov 19, 2018
Podcast #23: One of the Top 108 Places to Visit in 2018 by Time.com…and how they market
Nov 18, 2018
Podcast #22: My Most Embarrassing Interview: Your Marketing Doesn’t Have to Be Perfect
Nov 17, 2018
Podcast #21: Who has great marketing? I love Amazon.com
Nov 16, 2018
Podcast #20: Undercover Marketing Secrets of Universal Studios…What Could They Have Done to Get MORE
Nov 14, 2018
Podcast#19 Undercover Marketing Secrets of Universal Studios #5…Creating Promotions
Nov 13, 2018
Blog #18: Undercover Marketing Secrets of Universal Studios…The Experience Rules
Nov 12, 2018
Podcast #17: Undercover Marketing Secrets of Universal Studios #4…Everything promotes something else
Nov 11, 2018
Podcast #16: Undercover Marketing Secrets of Universal Studios #3…Always an Upsell
Nov 10, 2018
Podcast #15: Undercover Marketing Secrets of Universal Studios #2 Being Interactive is Key
Nov 09, 2018
Podcast #14 Undercover Marketing Secrets of Disney World. Its All About the Mouse!
Nov 08, 2018
Undercover Marketing Secrets from Universal Studios #1 Building Anticipation
Nov 07, 2018
Hold me accountable!! I’m on a mission.
Nov 04, 2018
Podcast #11: Can't be just study, implementing is key!
Nov 03, 2018
I lived in a 6ft by 9ft trailer, with no heat or electric…by choice!
Nov 02, 2018
I am going to Disney World! (shhhhh. don’t tell anybody…undercover marketing detective reveals)
Nov 01, 2018
Are You THE “Go-To” Expert In Your Local Area?
Oct 31, 2018
I Was a Lost Dental Marketer Until…I Found This One Marketing Strategy That Started Everything!
Oct 30, 2018
Results, Results, Results…It’s All About Results!
Oct 29, 2018
I used to say this to myself, “Either I change or I don’t want to be on the planet anymore.” Which d
Oct 28, 2018
Crying in front of an employer...for what?
Oct 27, 2018
Failure... Why such a good thing?
Oct 26, 2018
Youtube Marketing
Oct 25, 2018
How it all began
Oct 24, 2018