Offcuts

By Tim Richardson

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Category: Technology

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Subscribers: 1
Reviews: 0
Episodes: 174

Description

Offcuts is a podcast and newsletter about commerce, culture and AI.

 We explore how brands grow in a changing landscape. From shifting consumer behaviour to the rise of AI in digital work. It is part founder’s perspective, part field notes from inside the industry. We speak to founders, operators and technologists about what is working, what is changing and what is next. Expect sharp thinking, useful links and the occasional hot take. All grounded in what is actually happening. Not just what is trending.

 Brought to you by the team at Factory: https://www.factory-digital.com/

Episode Date
Ep 170: AI, Retail, and the Rise of Operator Experience - with Luke Hodgson, co founder of Commerce Thinking & High Cohesion
Nov 06, 2025
Ep 169: Will AEO change the way we search? With Sam Hurley, co founder of NOVOS
Oct 22, 2025
Ep 168: Is the AI Bubble About to Burst? With Luke Hodgson co founder of Commerce Thinking & High Cohesion
Sep 03, 2025
Ep 167: Vibe Searching and the Future of Onsite Discovery, with John Tan, CEO of Depict
Aug 28, 2025
Ep 166: 2025 Commerce Tech Winners & Losers, With Luke Hodgson co founder of Commerce Thinking & High Cohesion
Aug 21, 2025
Ep 165: Building a Modern Footwear Brand, with Douglas Holm, Head of Online at Myrqvist
Aug 13, 2025
Ep 164: What Commercial Leaders Are Really Focused on in 2025, with Kelsey Fahy, Commercial Director at The Fold
Jul 30, 2025
Ep 163: The Future of AI, With Luke Hodgson co founder of Commerce Thinking & High Cohesion
Jul 23, 2025
Ep 162: The Hidden Layer of Commerce: AI, Instant Refunds & Reimagining Returns, with Fernando Pedraz co founder & CEO of Reveni
Jul 18, 2025
Ep 161: The AI Economy: Is It Moving Too Fast?, With Luke Hodgson co founder of Commerce Thinking & High Cohesion
Jul 09, 2025
Ep 160: Are “AI Managers” A Reality For Brands In The Future? With Luke Hodgson, co founder of Commerce Thinking & High Cohesion
Jun 26, 2025
Ep 159: Is AI Discovery the new Discovery? With Lucy Reid, co founder of Factory
Jun 20, 2025
Ep 158: How can brands build loyalty in a hyper-personalised AI world? - With Emily Gray, Founding Partner at Untangld
Jun 04, 2025
Ep 157: Special Podcast! Shopify Summer Editions 2025 - with Ben Homer, Senior Solutions Engineer at Shopify
May 29, 2025
Ep 156: Investing In Creator Brands - with CJ Daniel-Nield, co founder of Planes Studio
May 28, 2025
Ep 155: Fuelling The World’s Athletes - with Matty Martin, Head of Marketing at Cadence
May 21, 2025
Ep 154: Building a $20m App in public - with Hamish McKay, co founder of Order Editing
May 14, 2025
Ep 153: Are Buying Businesses The Best Business in 2025? With Jeremy Horowitz, managing partner at Because Ventures and CEO at Let’s Buy A Biz!
May 08, 2025
Ep 152: Technology state of play, with Luke Hodgson co founder of Commerce Thinking & High Cohesion
Apr 30, 2025
Ep 151: Is System Design A Luxury Or A Necessity For Modern Brands? with Luke Hodgson co founder of Commerce Thinking & High Cohesion
Apr 23, 2025
Ep 150: New Product Development 101 with Luke Hodgson co founder of Commerce Thinking & High Cohesion
Apr 16, 2025
Ep 149: Navigating Trumpenomics with Luke Hodgson co founder of Commerce Thinking & High Cohesion
Apr 09, 2025
Ep 148: Is stock management your secret marketing weapon? with Luke Hodgson co founder of Commerce Thinking & High Cohesion
Apr 02, 2025
Ep 147: Going Global, with Luke Hodgson co founder of Commerce Thinking & High Cohesion
Mar 26, 2025
Ep 146: Why the world should eat more beans, with Ed Whelpton Co founder of Bold Bean Co
Mar 20, 2025
Ep 145: Budgeting for a big digital project, with Luke Hodgson
Mar 12, 2025
Ep 144: Are D2C exits back? with David Franks, Founder of Kick Game and now building Zelph
Mar 05, 2025
Ep 143: Is a legacy mindset the biggest challenge to a digital transformation project? With Luke Hodgson
Feb 25, 2025
Ep 142: Is new media is redefining the way we consume business news? With Sammi Tannor Cohen, Consumer Expert & Founder of Social Currency
Feb 19, 2025
Ep 141: Do We Need To Rethink The Way We Eat? With James Collier, Registered Nutritionist, Author and Co-Founder & Chief Sustainable Nutrition Officer at Huel
Feb 13, 2025
Ep 140: Is saying ‘no’ the most powerful brand strategy? With Luke Hodgson
Feb 12, 2025
Ep 139: Special Live Podcast: Is Post Purchase Your CLTV Secret Weapon?
Feb 06, 2025
Ep 138: Notes from LA, with Luke Hodgson
Feb 05, 2025
Ep 137: Are Disrupter Brands Dead? With Olly Hudson - D2C Growth expert, Founder of Soar With Us & For You Advertising, CMO of JAQ Group
Jan 29, 2025
Ep 136: What is Operator Experience? With Luke Hodgson
Jan 22, 2025
Ep 135: 2025 Predictions with Luke Hodgson
Jan 15, 2025
Ep 134: with Rob Watkiss, CTO at Sungod - Are composable stacks the future of commerce?
Jan 08, 2025
Ep 133: The Most Boring Product Update of 2024: Shopify Winter Editions Ben Homer, Senior Solutions Engineer
Dec 19, 2024
Ep 132: Are brands becoming TV shows? - with Miranda Shanahan, brand consultant
Dec 11, 2024
Ep 131: Should UK brands worry about Trump’s Tariffs? With Luke Hodgson, Co founder at Commerce Thinking.
Dec 06, 2024
Ep 130: Why does bacteria have a bad reputation? With Louise Macnab, founder of JERMS
Dec 04, 2024
Ep 129: Is customer obsession overrated? - with Morgan Fowles, CEO at Tala
Nov 27, 2024
Ep 128: Rating experiential retail with Luke Hodgson, co founder of Commerce Thinking and High Cohesion
Nov 13, 2024
Ep 127: Reimagining a 1,000 year old product - with Rob Abrahams, Founder & CEO at COAT Paints
Nov 06, 2024
Ep 126: The do's and dont's of migration - with James Kearns, Managing Director at Rapanui
Oct 30, 2024
Ep 125: Why Rewear is the future, with Holly Beadle Chief Executive Officer at HERA Clothing
Jul 02, 2024
Ep 124: Modern D2C growth with Ross Allsop, Director of Growth at Pangaia
Jun 26, 2024
Ep 123: Crafting the ideal tech stack, with Lucy Reid, Co-founder at Your Basket Is Empty
Jun 19, 2024
Ep 122: Defining eCommerce OS with Cian Wright, VP of Partnerships at Swap
Jun 12, 2024
Ep 121: Balancing D2C and B2B with Katy Cottam, Founder and CEO of Luna Daily
May 29, 2024
Ep 120: The B2B eCommerce Master Plan with Chloe Thomas eCommerce Consultant & Podcaster
May 22, 2024
Ep 119: B2B at scale with Peter Gough, Chief Operating Officer at ROKA London
May 15, 2024
Ep 118: Is B2B the biggest growth opportunity in commerce right now? With Jason Greenwood, B2B eCommerce Specialist & Consultant
May 08, 2024
Ep 117: Defining modern B2B with Alex Weston, Sales Director at SparkLayer
May 01, 2024
Ep 116: Is the future of commerce Headless or low code? With Martin Jensen, Co-founder at Centra
Apr 24, 2024
Ep 115: Life after a big replatform with Hannah Bennett, Head Of Digital at Paul Smith
Apr 17, 2024
Ep 114: The intersection of content and commerce, with Magnus Hillestad, Co-founder and CEO, Sanity
Apr 10, 2024
Ep 113: Is Magento dying? With Ed Bull, Co-founder at Limesharp
Apr 03, 2024
Ep 112: Will Ai be the future of all personalisation? With Rachel Tonner, VP of Marketing at Klevu
Mar 27, 2024
Ep 111: Will Headless agencies be relevant in 10 years? With Alessandro Desantis, Chief Strategy Officer, Nebulab
Mar 20, 2024
Ep 110: Are design-led brands the best use case for Headless? With Anton Johansson, CEO at Grebban
Mar 13, 2024
Ep 109: Is Headless a sensible architecture for a modern mid market brand? With Rachael Jones, Head of Strategy at Studio Rotate.
Mar 06, 2024
Ep 108: The past, present and future of composable commerce with Kelly Goetsch, Chief Strategy Officer at Commercetools & MACH Alliance Co-founder
Feb 28, 2024
Ep 107: Changing the British perception of speciality coffee with Emma Mckeever, Marketing Director at Origin Coffee
Feb 21, 2024
Ep 106: Are Fractional CMOs the best of both worlds? With Camilla Craven, fractional CMO/Consultant & Advisor/ Mentor
Feb 14, 2024
Ep 105: The brave new world of growth with Richard Chapple, co founder of The Growth Foundation
Feb 07, 2024
Ep 104: William Lynch and Tim Richardson discuss last week’s most interesting eComm and beyond news
Nov 29, 2023
Ep 103: Owning and buying D2C businesses with Ben Cogan, co-founder of Agora and Hubble Contacts
Nov 22, 2023
Ep 102: Tapping into the power of personalised community data with Alex Beyer and Kristin Cardwell, co founders of Sourcerie; the world's first community-driven decision making platform
Nov 15, 2023
Ep 101: How to connect brands with the top 1% of global creative agencies with co founders of AUFI, Toby Wilkinson & Nick Bell
Nov 08, 2023
Ep 100: William Lynch and Tim Richardson discuss last week’s most interesting eComm and beyond news
Nov 01, 2023
Ep 99: Building a marketing automation platform with Rytis Lauris, Co-founder and CEO at Omnisend
Oct 25, 2023
Ep 98: The Customer vs The Consumer with Orla Weir, Head of eCommerce at Denzels
Oct 18, 2023
Bonus: Balancing Content & Commerce with Mel McVeigh (VP Consumer Product, Conde Nast) & David Greenaway (Product Team Manager, We Make Websites)
Oct 17, 2023
Ep 97: Balancing online and offline communities with Isabelle Gormezano Marks, Marketing Director at East London Liquor Company
Oct 11, 2023
Ep 96: The eCommerce Platform Arms Race with Rick Watson, eCommerce Strategy Consultant
Oct 04, 2023
Ep 95: William Lynch and Tim Richardson discuss last week’s most interesting eComm and beyond news
Sep 27, 2023
Ep 94: Building a future-proof data platform with Edward Upton, Founder and CEO of Littledata
Sep 20, 2023
Ep 93: Disrupting dentistry with Dr Simon Chard, co-founder of PÄRLA toothpaste tabs
Sep 13, 2023
Ep 92: Ben Read, founder of Redeployable, on building a purpose-driven platform
Sep 06, 2023
Ep 91: Joseph Fitzgibbon, founder at Growth & Company, on the new marketing paradigm
Aug 30, 2023
Ep 90: Toby Hoppy, co founder at All Things Butter on disrupting dairy
Aug 23, 2023
Ep 89: William Lynch and Tim Richardson discuss last week’s most interesting eComm and beyond news
Aug 16, 2023
Ep 88: Andrzej Dąbrowski, co founder & CEO of Shopstory
Aug 09, 2023
Ep 87: Craig Somerville, Managing Director at The Reload Group on selling an agency
Aug 02, 2023
Ep 86: William Lynch and Tim discuss last week’s most interesting eComm and beyond news
Jun 28, 2023
Ep 85: Oisin O'Connor, CEO/Co-Founder at Recharge on the state of play and future of subscription
Jun 21, 2023
Ep 84: Will Nitze, Founder/CEO at IQBAR on CPG and personal brand growth
Jun 15, 2023
Ep 83: Martijn Wijsmuller and Paul Veen, co-founders at Ask Phill
Jun 07, 2023
Ep 82: Mac King, Managing Director at Half Helix
May 31, 2023
Ep 81: William Lynch, Marketing & Partnerships for Noticed, Founder & Editor of Ecommer News
May 24, 2023
Ep 80: Tash Courtenay-Smith, founder at Bolt Digital - CEO Bolt Digital & D2C Live. Founder Biz Kids. Investor, board advisor, author & broadcaster
May 17, 2023
Ep 79: William Hedley co founder of Loah
May 10, 2023
Ep 78: Joseph Brown, Operations Director at Kubix Media
May 03, 2023
Ep 77: Alex O’Byrne, co-founder at We Make Websites
Apr 26, 2023
Ep 76: Namrata Nayyar-Kamdar, Founder at Plenaire
Apr 19, 2023
Ep 75: Oliver Rhodes, eCommerce Tech Consultant
Apr 13, 2023
Ep 74: Mike Gammell, co-founder at Days
Apr 11, 2023
Ep 73: Georgia Barkell , Chief Operating Officer at Sprint Ventures
Apr 04, 2023
Ep 72: Tom Rees, founder of Wiro Agency
Mar 22, 2023
Ep 71: Tom & Tom, co-founders of Superco
Mar 15, 2023
Ep 70: Piers Thorogood, co-founder at We Make Websites
Mar 08, 2023
Ep 69: Gavin Ballard, founder of Disco Labs and Submarine
Mar 01, 2023
Ep 68: Lauren Kleinman, founder of Dreamday and co-founder of The Quality Edit
Feb 22, 2023
Ep 67: Harry Willis, Director of Partnerships and Business Development at Relo
Feb 15, 2023
Ep 66: Dan Partridge, CEO at Swanky
Feb 08, 2023
Ep 65: Oliver Duffy-Lee, Founder of Authority Agency
Jan 31, 2023
Ep 64: The team at Rotate° agency
Jan 19, 2023
Ep 63: Matt Kennedy, CEO & founder of Fussy
Dec 01, 2022
Ep 62: Georgie Carter, founder of Pepped
Nov 24, 2022
Ep 61: Adison Clark, Co-Founder of P&Co.
Nov 09, 2022
Ep 60: Tim Masek, founder of 1-800-D2C
Nov 02, 2022
Ep 59: Nicole Compen, founder at raye the store
Oct 25, 2022
Ep 58: Jed Coleman, co-founder of Rise & Fall
Oct 18, 2022
Ep 57: Lauren Murrell, CEO/Co-Founder of By Sarah London
Oct 11, 2022
Ep 56: Mike Stevens, founder, consultant and author of The Direct To Consumer Playbook
Oct 04, 2022
Ep 55: Gary Penn, Global eCommerce Consultant at Chameleon Collective.
Sep 27, 2022
Ep 54: John-Ruben Holtback, founder of UNNA
Sep 22, 2022
Ep 53: Lottie Unwin, Founder of The Copy Club
Sep 12, 2022
S1 2022 - Episode 6: Chris Garcin, Co-founder & Co-CEO at Pit Viper
Jul 25, 2022
S1 2022 - Episode 5: Alex Faherty, co-founder & CEO at Faherty
Jul 19, 2022
S1 2022 - Episode 4: Thomas Robson-Kanu, founder of The Turmeric Co
Jul 13, 2022
S1 2022 - Episode 3: Alan Kwok, Growth Lead at Hero Cosmetics
Jul 06, 2022
S1 2022 - Episode 2: Tom Broughton, founder of Cubitts
Jun 30, 2022
S1 2022 Episode 1: Chaz Olajide, founder of Sir Dogwood
Jun 22, 2022
S4 2021 Episode 6: Josh Enzer, co-founder of Swell and VP Strategy at Yotpo
Dec 16, 2021
S4 2021 Episode 5: Sarah Arts, Head of Marketing and Communications at Asket
Dec 09, 2021
S4 2021 Episode 4: Kelsey Moreira, Founder & Fearless Leader of Doughp
Nov 30, 2021
S4 2021 Episode 3: Fanny Damiette, CMO at Girlfriend Collective
Nov 16, 2021
S4 2021 Episode 2: Hannah Samano, Founder & CEO of Unfabled
Nov 09, 2021
S4 2021 Episode 1: Aman Advani, co-founder & CEO of Ministry of Supply
Nov 04, 2021
S3 2021 Episode 5: Matt Bland, co-founder of Ragged Edge
Sep 21, 2021
S3 2021 Episode 4: Liz Whitney, founder of Cove
Sep 15, 2021
S3 2021 Episode 3: Hannah Russell, co founder of Mags Creative.
Aug 25, 2021
S3 2021 Episode 2: Peter Kang - co founder of Barrel.
Aug 18, 2021
S3 2021 Episode 1: CJ Daniel-Nield, co founder of Planes Studio
Aug 11, 2021
S2 2021 Episode 7: Glen Burrows, co founder and CMO at The Ethical Butcher
Jul 06, 2021
S2 2021 Episode 6: Fionn Hart, UK Country Manager at Flipdish
Jul 01, 2021
S2 2021 Episode 5: Emilie Vanpoperinghe, co founder & CEO at Oddbox
Jun 23, 2021
S2 2021 Episode 4: Amanda Hesser, co-founder & CEO at Food 52
Jun 16, 2021
S2 2021 Episode 3: Ian Baron, Chief Papa at Mamamade
Jun 08, 2021
S2 2021 Episode 2: Gini Newton co-founder of Karma Cans & Karma Kitchen
Jun 02, 2021
S2 2021 Episode 1: Claire Warner, co-founder of Aecorn Drinks
May 26, 2021
S1 2021 Episode 6: Eva Pascoe, Director of Ecommerce at The Retail Practice
Mar 17, 2021
S1 2021 Episode 5: Keir Whitaker, Business Consultant & Coach
Mar 10, 2021
S1 2021 Episode 4: Shimona Mehta, Managing Director EMEA at Shopify
Mar 02, 2021
S1 2021 Episode 3: Ana Andjelic, author of 'The Business of Aspiration'
Feb 23, 2021
S1 2021 Episode 2 - Sam Jones, co-founder & CEO of OOOOO
Feb 16, 2021
S1 2021 Episode 1: Connie Nam, founder and CEO of Astrid & Miyu
Feb 09, 2021
Agency Side Series: Piers Thorogood & Alex O'Byrne, co-founders of We Make Websites
Nov 17, 2020
Agency Side Series: Adam Clarke, General Manager EMEA at Reload Digital
Nov 10, 2020
Agency Side Series: Kelly Brown, COO & CFO of The Working Party
Nov 04, 2020
Agency Side Series: Paul Rogers, Co-founder & Managing Director of Vervaunt
Oct 27, 2020
Agency Side Series: Leja Kress, CEO & Founding Partner of Sweden Unlimited
Oct 20, 2020
Agency Side Series: Kelly Vaughn, Founder & CEO of The Taproom
Oct 13, 2020
Episode 18: Chris Nawrocki, co-founder of Heur
Oct 04, 2020
Episode 17: Rob Bridgman, founder and CEO of Snug
Aug 29, 2020
Episode 16: Raphael Babalola, co-founder of Temple
Aug 16, 2020
Episode 15: Katherine Heath, Head of Social at Hug London
Aug 09, 2020
Episode 14: Matt Gillet, Chief Commercial Officer at Slerp
Jul 05, 2020
Episode 13: Hannah Spicer, E-commerce and Digital Marketing Consultant
Jun 21, 2020
Episode 12: Nicola Becerra, Head of eCommerce and Digital at Lightbox Jewelry
May 12, 2020
Episode 11: James Symes, co-founder of The Bike Club
Apr 26, 2020
Episode 10: Shauna Moran, founder of Operate Remote
Mar 31, 2020
Episode 9: International Women's Day with Faye Oakenfull & Hannah Samano
Mar 08, 2020
Episode 8: Lucy Hirom, Marketing & Digital Consultant
Feb 25, 2020
Episode 7: Max Whicher, co-founder at Spin Brands
Feb 09, 2020
Episode 6: Faye Oakenfull, Marketing & Partnerships Manager at We Make Websites
Feb 02, 2020
Episode 5: Hannah Samano, Head of Product at Kasha
Dec 23, 2019
Episode 4: Luke Hodgson, co-founder of High Cohesion
Dec 09, 2019
Episode 3: Ilana Lever, co-founder of Motley
Nov 19, 2019
Episode 2: Diana Pearl, Journalist at Adweek
Oct 23, 2019
Episode 1: Priya Downes, co-founder of Nudea
Oct 01, 2019
Podcast Series Trailer
Aug 11, 2019