Creative Shop Talk with Wendy Batten

By Wendy Batten, Creative Retail Mentor

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Episodes: 325

Description

How do I attract more customers to my store? How do I get more sales? How do I book out my shop's events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that "accidental shopkeepers" and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and "winging" the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

Episode Date
322. Energy Debt and Burnout: Running on Empty Isn't a Time Management Problem, with Dr. Sarah Vadeboncoeur
Oct 12, 2026
321. Customizing Your Vision and Values as Your Business Grows
Oct 05, 2026
320. Curating Your Business: When Your Ambition Evolves
Sep 28, 2026
319. The One Thing Retailers Need to Know Before October
Sep 21, 2026
318. Navigating the "Messy Middle" of Business Growth
Sep 14, 2026
317. Take Control of Your Time as a Business Owner
Sep 07, 2026
316. How to Build a Business That Works for Your Life
Aug 31, 2026
315. What Really Happens at a Mastermind Retreat and Why It Matters for Business Growth
Jun 29, 2026
314. The Memento Generation: Creating More Meaningful Buying Experiences in Retail
Jun 22, 2026
313. Why Community Is the Future of Retail with Guest Expert Mark Schaefer
Jun 15, 2026
312. Midyear Business Review: Are You Building a Business or a Passion Project?
Jun 08, 2026
311. Why Real Connection Matters More Than Ever in the Age of AI with Deanne Fitzpatrick
Jun 01, 2026
310. 7 Things That Might Be Holding You Back in Your Retail Business
May 25, 2026
309. From Good to Great: Dream Bigger Now
May 18, 2026
308. Hospitality is the Product in Brick-and-Mortar Retail with Guest Expert Chris Deferio
May 11, 2026
307. Spring Cleaning Your Retail Business Starts With Your Mindset
May 04, 2026
306. How to Handle Donation Requests: A Simple System for Shop Owners
Apr 27, 2026
305. Building Loyalty Through Positive Customer Experience
Apr 20, 2026
304. Hospitality is an Inside Job: How Leadership and Small Moments Shape Your Shop's Reputation with Guest Expert Stephanie Miller Vincent
Apr 13, 2026
303. How to Build an Exceptional Retail Brand That Attracts the Right Customers
Apr 06, 2026
302. Retail Mystery March: Why Your Shop Has a Big Following but You Aren't Making Money
Mar 30, 2026
301. Retail Mystery March: Why Strong Sales Don't Always Equate to Healthy Profits
Mar 23, 2026
300. Episodes Later: Consistency, Passion, and the Reality of Long Haul Leadership
Mar 16, 2026
299. Retail Mystery March: Is Your Inventory Priced for Profit?
Mar 09, 2026
298. Mystery March: Why Sales Decline When Shop Standards Slip
Mar 02, 2026
297. The 15-Minute Monthly Reset for Retailers
Feb 23, 2026
296. Building a Retail Business Through Live Social Selling with Mastermind Member Amy Cseh of Schoolhouse Salvage
Feb 16, 2026
295. Staying, Selling, or Stepping Back: A Thoughtful Look at Your Future as a Retail Shop Owner
Feb 09, 2026
294. The Rise of Analog Wellness and Why Brick-and-Mortar Retail Is Perfectly Positioned to Thrive
Feb 02, 2026
293. The Difference Between 'Nice' and 'Kind' in Leadership
Jan 26, 2026
292. The Real Starting Point for Building a Profitable Retail Business
Jan 19, 2026
291. It's Not for Me…Until It Is
Jan 12, 2026
290. 7 Things to Focus on in 2026 If You Want a Retail Business That Lasts
Jan 05, 2026
289. Become the CEO Your Life May Need in 2026
Dec 01, 2025
288. Become the CEO Your Retail Business Actually Needs in 2026
Nov 24, 2025
287. Design Your Best Retail Year Ever: Stop Drifting and Start Planning for Success
Nov 17, 2025
286. 5 Simple Prompts to Help Your Retail Team Sell with Confidence
Nov 10, 2025
285. Avoiding Retail Burnout: Closing Loops and Leaning In to Your People
Nov 03, 2025
284. KISS Retail Overwhelm Goodbye: The Power of Keeping it Super Simple
Oct 27, 2025
283. Why Your Shop Matters More Than Ever - and How to Keep It Thriving in a Disconnected World
Oct 20, 2025
282. Raise Your Standards, Raise Your Results: A Peek Inside a Real Coaching Call for Retailers
Oct 13, 2025
281. 5 Holiday Retail Takeaways: How to Prep for Profit Without the Chaos
Oct 06, 2025
280. Future-Proof Your Holiday Retail: Strategies for Independent Shop Owners
Sep 29, 2025
279. Two Types of Retail Shop Owners: Which One Are You?
Sep 22, 2025
278. Behind the Counter with Megan Macdonald: How She Built a Profitable Two-Location Shop and Gained Her Freedom
Sep 15, 2025
277. How to Debrief Your Events Like a Pro: The Retailer's Checklist
Sep 08, 2025
276. What Holiday Prep Actually Looks Like (Step by Step, Inner Circle Style)
Sep 01, 2025
275. How Top Shop Owners Are Planning Their Holiday Strategy
Aug 25, 2025
274. Is Your Customer Journey Working? Audit It Now!
Aug 18, 2025
273. Train Your Retail Team to Sell Without Feeling Pushy
Aug 11, 2025
272. Unlocking Team Potential: Nurturing a Culture of Ownership
Aug 04, 2025
271. Back-of-the-Napkin Math: Simplifying Profit Planning for Retailers
Jul 28, 2025
270. Progress Over Perfection: How to Break Through Retail Business Overwhelm
Jul 21, 2025
269. Coffee Break Chats: Is Your Google Business Listing Costing You Customers in Your Retail Shop?
Jul 14, 2025
268. Awesome Isn't Accidental: Raise the Retail Standards in Your Shop
Jul 07, 2025
267. Retail Planning Midyear Check-In: The Essential Steps
Jun 30, 2025
266. Behind the Counter: Retail Growth Tips You Want to Try with Yarn Store Guru Cadence Kidwell
Jun 23, 2025
265. How to Have a Summer of Ease Without Losing Retail Momentum
Jun 16, 2025
264. Turn Your Summer Slowdown Into a Retail Reset
Jun 09, 2025
263. Why CEO Time Isn't Optional in Your Retail Business
Jun 02, 2025
262. 11 Tiny Habits That Will Make Your Retail Business Better
May 26, 2025
261. How to Stay Focused and Get Things Done
May 19, 2025
260. Winning with Community in Your Retail Business: Takeaways from my Mastermind Retreat
May 12, 2025
259. Behind the Counter: Building a Unique Retail Shop with Heart with Amy and Chris Hart
May 05, 2025
258. Five Smart & Ethical Ways to Build Your Email List and Connect with Customers
Apr 28, 2025
257. Spring Cleaning for Your Retail Business: Refresh Your Mind, Shop, and Sales
Apr 21, 2025
256. Retailers in the Wild: Elevate Your Retail Shop Using These Observations From My Time in New Zealand
Apr 14, 2025
255. Resilience, Real Talk & Redefining Success in Your Retail Business (and Life)
Apr 07, 2025
254. The Magic of Joining Forces to Foster Community and Build a Retail Destination Town with Millie and Adam Blackwell
Mar 31, 2025
253. Mastering Social Selling: How Retailers Can Boost Sales and Build Loyal Customers
Mar 24, 2025
252. Creating a Culture of Hospitality in Your Retail Business with Guest Expert Stephanie Miller Vincent
Mar 17, 2025
251. Stop Hiding and Be Known: Part 3 of the Retailer's Visibility Series
Mar 10, 2025
250. Stop Hiding and Be Known: Part 2 of the Retailer's Visibility Series
Mar 03, 2025
249. Stop Hiding and Be Known: Part 1 of the Retailer's Visibility Series
Feb 24, 2025
248. 5 Minute Retail Marketing Tips: Where Do You Spend Your Time?
Feb 17, 2025
247. 5 Minute Retail Marketing Tips: Making Marketing Manageable
Feb 10, 2025
246. 5 Minute Retail Marketing Tips: Relationships are Rocket Fuel
Feb 03, 2025
245. Best of Series: Retail Marketing from Gen Z to Boomers
Jan 27, 2025
244. Behind the Counter: From E-Commerce to Brick and Mortar with Chris Waddy
Jan 20, 2025
243. Behind the Counter: Creating Customer Joy in Retail with Kim Williams of The Polka Dot Press
Jan 13, 2025
242. 6 Areas to Focus on in Your Retail Business in 2025
Jan 06, 2025
241. Year-End Reflections: Mindset, Marketing, and Lessons for Success in 2025
Dec 30, 2024
240. 5 Questions to Ask Yourself Now as You Design Your Year Ahead
Dec 16, 2024
239. Behind the Counter: Building the Business You Wish Existed with Jasmine McCue
Dec 09, 2024
238. Behind The Counter: Building Community Of Beautiful Spaces with Lisa Wrixon
Dec 02, 2024
237. Retailer Success Series: Cindy's Journey to Building a Thriving Bead Store
Nov 25, 2024
236. How to Clear Inventory Fast and Boost Holiday Sales in Your Retail Store
Nov 18, 2024
235. How to Design Your Best Retail Year Ever
Nov 11, 2024
234. Simple Shifts to Boost Your Bottom Line This Holiday Season
Nov 04, 2024
233. Preparing Your Retail Business for Sale or Expansion: The Essential Checklist
Oct 28, 2024
232. Earning Your Customers' Support and Sales
Oct 21, 2024
231. 3 Retail Marketing Levers to Push to Increase Your Holiday Sales
Oct 14, 2024
230. Takeaways from my Mastermind Retreat: Building Connections and Strong Businesses
Oct 07, 2024
229. Having a Monthly Playbook for Your Retail Shop
Sep 30, 2024
228. Protecting Your Retail Store: Simple & Effective Loss Prevention Tips
Sep 23, 2024
227. Improve Customer Loyalty and Become Referable with Katrina Scarlett
Sep 16, 2024
226. Does Your Shop's Reality Match Your Vision?
Sep 09, 2024
225. Practicing Self-Care While Running a Retail Business
Sep 02, 2024
224. An Easy Fix to a Common Retail Marketing Mistake
Aug 26, 2024
223. Behind the Counter: Buying an Existing Business with Shop Owners Dan and Robin Haynes
Aug 19, 2024
222. 6 Things to Do This Month to Prepare Your Shop for the Holidays
Aug 12, 2024
221. How to Raise the Bar on Excellence in Retail with Guest Expert Jeffrey Shaw
Aug 05, 2024
220/149. Best of Retailer Success Series: How Two Friends Turned a Creative Hobby into a Successful Retail Business
Jul 29, 2024
219. Best of Retailer Success Series: Meet Inner Circle Member Jeanne Terrill
Jul 22, 2024
218. Best of Retailer Success Series: Community Marketing Strategies with Millie Blackwell
Jul 15, 2024
217. Best of Retailer Success Series: Simplifying Your Retail Business with Louise McManus
Jul 08, 2024
216. Create A Summer Of Ease for Your Retail Shop
Jul 01, 2024
215. Coffee Break Chat: Customer Service vs. Customer Experience
Jun 24, 2024
214. Coffee Break Chat: Be a Big Deal!
Jun 17, 2024
213. Five Areas Retailers Should Focus on in Q3
Jun 10, 2024
212. Pushing Through Business Blocks with Guest Expert Jane Bellante
Jun 03, 2024
211. Relationship Marketing for Retailers
May 27, 2024
210. What's Working for Social Media and Retail Business Growth with Brooke Riley
May 20, 2024
209. Retail Observations from a Seven-State Road Trip
May 13, 2024
208. Stack Your Team with Guest Expert Shelli Warren
May 06, 2024
207. Let's Talk About Uniforms and Name Tags for Your Retail Shop
Apr 29, 2024
206. Behind the Scenes: New Retailer's Inner Circle Support
Apr 22, 2024
205. Workshops and Classes: Added Income for Your Retail Shop
Apr 15, 2024
204. Behind the Counter: Meet Inner Circle Member Jeanne Terrill
Apr 08, 2024
203. Mystery Bags: A Simple Retail Marketing Promotion
Apr 01, 2024
202. Why Every Retail Store Should Consider Selling Souvenirs
Mar 25, 2024
201. Cell Phone Usage - What's Your Store Policy?
Mar 18, 2024
200. Part 3 of the Retailer's Visibility Series
Mar 11, 2024
199. Stop Hiding and Be Known: Part 2 of the Retailer's Visibility Series
Mar 04, 2024
198. Stop Hiding and Be Known: Part 1 of the Retailer's Visibility Series
Feb 26, 2024
197. A Monthly Debrief: A Simple Activity All Retail Shop Owners Should Be Doing
Feb 19, 2024
196. New Revenue Streams Ideas For Your Retail Business
Feb 12, 2024
195. What Numbers Successful Retail Shop Owners are Measuring
Feb 05, 2024
194. Feeling Stuck? 20 Prompts to Help You Flip Your Mindset
Jan 29, 2024
193. Retailers: First Impressions Count!
Jan 22, 2024
192. Ask Wendy Anything: What Drives Me Crazy in Retail Shops?
Jan 15, 2024
191. Retail Growth Through Small Steps
Jan 08, 2024
190. 5 Areas to Focus on in Your Retail Business in 2024
Jan 01, 2024
189. 3 Quick Things Retailers Can Do This Week, in Your PJs
Dec 25, 2023
188. 10 Tools to Help Your Retail Business in 2024
Dec 18, 2023
187. Make 2024 Your Best Year Ever in Your Retail Shop
Dec 11, 2023
186. Choose Joy: Reframe Your Mindset to End Your Retail Year Happy
Dec 04, 2023
185. Avoid Retail Burnout with Guest Expert Dr. Ashley Margeson
Nov 27, 2023
184. Holiday Retail Sales Tips From Seasoned Shop Owners
Nov 20, 2023
183. Fine Tuning Your Retail Business Operations with Business Strategist Gwen Bortner
Nov 13, 2023
182. Fresh Ways to Wow & Delight Your Customers This Holiday Season
Nov 06, 2023
181. 3 Areas to Focus on in Q4 in Your Retail Shop
Oct 30, 2023
180. Our Retailer's Mastermind Book Club Book Roundup with Guest Millie Blackwell
Oct 23, 2023
179. Retailer Success Series: Jess Gebauer, using unique marketing and sales strategies
Oct 16, 2023
178. 3 Top Success Mindset Musts for Retailer Owners
Oct 09, 2023
177. Local SEO Simplified with Matt Diamante from HeyTony
Oct 02, 2023
176. Retail Marketing for Gen Z to Boomers
Sep 25, 2023
175. How to Audit Your Brand Assets
Sep 18, 2023
174. 5 Ways to Network in Your Own Community
Sep 11, 2023
173. Find The Right Customer For Your Shop
Sep 04, 2023
172. Solve Any Problem and Get Better Results By Doing This
Aug 28, 2023
171. Colorful, Cute, and Creative Ways to Grow Your Business with Madeline Muñoz-Bustamante from Colorful Cute
Aug 21, 2023
170. Get Your Shop Holiday-Ready Now!
Aug 14, 2023
169. 5 Easy Ways to Improve Your Profit Margins (and Why You Should!)
Aug 07, 2023
168 Merchandising to Sell: Intuitive Merchandising
Jul 31, 2023
167 Protecting Your Passion in Business with Deanne Fitzpatrick
Jul 24, 2023
166. Simple Sales Strategy Series: Return Customer Rate
Jul 17, 2023
165. Simple Sales Strategy Series: Increasing Your Average Order Value
Jul 10, 2023
164. Simple Sales Strategy Series: Foot Traffic and Conversion
Jul 03, 2023
163. Simple Sales Strategy Series: Where to Start
Jun 26, 2023
162. What to focus on in Q3
Jun 19, 2023
161. Lessons and Takeaways from my Recent Level Up Mastermind Retreat
Jun 12, 2023
160. Simplifying Social Media with Guest Expert Leanne Pressly
Jun 05, 2023
159 Remix. Best of Series: Prepare to Sell, Franchise, or Expand: Four Areas That Need to be Under Contr
May 29, 2023
158. Re-air Best of Series: Becoming a Destination Shop
May 22, 2023
157. Best of series - Growth Mindset with Jeff Lee
May 15, 2023
156. Proven Ways To Improve Your Shop's Merchandising
May 08, 2023
155. Setting Boundaries and Prioritizing Rest: The Key to Sustainable Retail Growth
May 01, 2023
154. Retail Success Series: Christie Carter-Tokairin 10 Years In
Apr 24, 2023
153. Recipe for Success: 4 Leadership Lessons We Can Learn from Erin French of The Lost Kitchen
Apr 17, 2023
152. Listener's Question - What is a Pop-up Vendor and Why Consider It?
Apr 10, 2023
151. How to Have Difficult Conversations with Good Staff
Apr 03, 2023
150 Small Business Marketing (and Life) with Natalie Davison - Why Being True to Yourself Matters
Mar 27, 2023
149. Retailer Success Stories: How Two Friends Turned a Creative Hobby into a Successful Retail Business Partnership with Susan Mocker & Devon Cretella
Mar 20, 2023
148. Four Things Every Retailer Should Do Before Signing a Lease
Mar 13, 2023
147. How to Reframe Your Mindset on Competition
Mar 06, 2023
146. Why Industry Trade Shows are Valuable for You and Your Retail Business with Darrin Stern
Feb 27, 2023
145. How to Market Promotional Events in your Retail Shop
Feb 20, 2023
144. How to Create a Customer Journey Map
Feb 13, 2023
143. How to Plan and Host Successful Events and Promotions in Your Shop
Feb 06, 2023
142. How to Make Real Progress in Your Business with Guest Expert Richard Ralston
Jan 30, 2023
141. Are You Running the Store of Your Dreams?
Jan 23, 2023
140. 2023 Retail Trends
Jan 16, 2023
139. 6 Things To Focus On In 2023
Jan 09, 2023
We're taking a short break, but didn't want to leave you without some helpful tips this week!
Jan 02, 2023
We're taking a short break, but didn't want to leave you without some helpful tips this week!
Dec 26, 2022
138. Coffee Break Chats with Wendy: Wins, Insights, Lessons, and Struggles
Dec 19, 2022
137. *Coffee Break Chats with Wendy: The Line of Fine
Dec 12, 2022
136. Coffee Break Chats with Wendy: Annual Planning That Fills Your Life Buckets
Dec 05, 2022
135. Coffee Break Chats with Wendy: Set You & Your Customers Up For Success This Holiday Season
Nov 28, 2022
134 Easier Content & Copywriting with Guest Expert Lacy Boggs
Nov 21, 2022
133 Retailer Success Series: Community, Culture, and CEO Mindset with Amy Cseh
Nov 14, 2022
132. Retailer Success Series: Community Marketing Strategies with Millie Blackwell
Nov 07, 2022
131. Flying Into 2023 - Is Your Business Ready For What's Coming in 2023?
Oct 31, 2022
130. The Karate Kid Stages Will Help Your Retail Business
Oct 24, 2022
129. Retailer Success Series: Community Attract Strategy with Inner Circle Member Michelle Emmons
Oct 17, 2022
128. 5 Ways to Recreate That Disney Cash Flow Magic Inside Your Shop
Oct 10, 2022
127. Level Up Mastermind Q & A - Invest In Yourself
Oct 03, 2022
126. 10 Simple Ways to Level Up Your Shop
Sep 26, 2022
125. Listener's Question: Sharing Mistakes I've Made
Sep 19, 2022
124. Confident Decision Making Made Easy with Business & Life Coach Andrea Liebross
Sep 12, 2022
123. How To Find a VA for your Brick and Mortar Business with Guest Expert Emily Reagan
Sep 05, 2022
122. Retail Success Series: CEO Mindset and Community with Sylvia Davis from Louisville Mercantile
Aug 29, 2022
121. Holiday Prep: 5 Tips to Help You See More Profits & Ease During the Holidays
Aug 22, 2022
120. Simplifying & Amplifying Your Business with Shop Owner Louise McManus
Aug 15, 2022
119. Master Canva with Verified Canva Expert: Brenda Cadman
Aug 08, 2022
118. How To Create Loyalty and Amazing Customer Experiences with Guest Expert & Author: Shep Hyken
Aug 01, 2022
117. Five Takeaways From My Vacation for YOU!
Jul 25, 2022
116. What To Do If It's Slow: Summer Strategy Series
Jul 18, 2022
115. Summer Strategy Series: How To Tame All of Those Great Ideas
Jul 11, 2022
114. Summer Strategy Series: How To Disconnect From Your Business
Jul 04, 2022
113. Retail Success Series: Growth Mindset with Jeff Lee from The Vintage Nest
Jun 27, 2022
112. How To Do a Mid Year Review and Check Up
Jun 21, 2022
111. Recession Proof Your Shop - How Should We Prepare
Jun 13, 2022
110. Permission to Pause, Reflect & Make Change Now
Jun 06, 2022
109. Money Mindset, Abundance and Bad Ideas with Guest Expert Emily King
May 30, 2022
108. How To Conquer Loneliness in Your Retailer Life
May 23, 2022
107. Turn Browsers Into Buyers
May 16, 2022
106. Multi-Passionate Jo Packham and The Creative Business Journey
May 09, 2022
105. Listener's Question: How to Handle Bad Reviews
May 02, 2022
104. Tight on Cash Flow? Let's Turn Your Old Inventory Into Cash for You
Apr 25, 2022
103. Increase Sales With Your Silent Salesperson: Signage
Apr 18, 2022
102. Three Ways to Effortlessly and Easily Increase Sales After Events
Apr 11, 2022
101. Making Email Marketing Fun with Kate Doster
Apr 04, 2022
100. Why It's Important to Celebrate Your Business Milestones
Mar 28, 2022
99. Listener's Question: How Should We Greet Customers?
Mar 21, 2022
98. My Top Business Books For Retailers, And a Chance For You to Win Them
Mar 14, 2022
97. Five Mistakes to Avoid On Your Website
Mar 07, 2022
96. Before You Pay For Ads - Do These 3 Things
Feb 28, 2022
95. Tips to Tame the Admin and Stay Ahead of Business Trouble
Feb 21, 2022
94. The Retailer's Ecosystem: Where To Spend Your Time and Focus Within Your Business
Feb 14, 2022
93. How to Wow and Delight Your Customers to Keep Them Coming Back
Feb 07, 2022
92. Morning Routines and Why They Work - Even for People Who Hate Morning Routines
Jan 31, 2022
91. The CEO Confessions with Retailers Wendy and Malinda
Jan 24, 2022
90. Retail Trends in 2022: Customer's Expectations and Experience
Jan 17, 2022
89. Money Talk & Mindset with Profits First Coach April Stroink
Jan 10, 2022
88. Retailer Success Series: Making Pivotal (and scary) CEO Decisions with retailer Melanie Kolb
Jan 03, 2022
87. Retail Success Series: The Journey to CEO Level Confidence with Stacey Allgood
Dec 27, 2021
86. Avoid Biz Burnout - Take Control and See the Full Potential of Your Business
Nov 29, 2021
85. Four Ways to Wow and Delight Your Holiday Shoppers So That They Keep Coming Back
Nov 22, 2021
84. Six Tips to Help You Amplify Your Team's Performance This Holiday
Nov 15, 2021
83. What Does Success Look Like For You In 2022?
Nov 08, 2021
82. Five Steps to Simplify Your Content Planning
Nov 01, 2021
81. Optimize Your Google My Business Profile with Expert Chris Hickle
Oct 25, 2021
80. Managing Your Energy and Expectations - Don't Hit a Wall
Oct 18, 2021
79. Your Competitive Advantage Over Amazon
Oct 11, 2021
78. Retail Success Stories - Learning to Level Up with Amy Hart
Oct 04, 2021
77. The 1% Difference - Easily Increase Your Average Order Value Today
Sep 27, 2021
76. Stop DIY'ing Your Business
Sep 20, 2021
75. Adding Ecommerce to Your Brick and Mortar: With Special Guest Susan Bradley
Sep 13, 2021
74. Maximize Your Business With The Right Size Audience
Sep 06, 2021
73. Encore Series: Three Simple Sales Metrics Retailers Need to Measure for Better Sales
Aug 30, 2021
72. Encore Series: Five Simple Things You Can Do To Get Ready For What's Coming In Retail
Aug 23, 2021
71. Encore Series: The 3 Biggest Time Wasters for Retailers and How to Avoid Them
Aug 16, 2021
70. Encore Series: You're Not Just a Shopkeeper, You're a Creative CEO
Aug 09, 2021
69. Becoming A Destination Shop
Aug 02, 2021
68. Special Guest Marian Parsons On Growing and Doing Business Your Own Way
Jul 26, 2021
67. How To Pause and Let New Opportunities In: Retail Success Series with Inner Circle Member Jane Bellante
Jul 19, 2021
66. Find Revenue Streams That Light You Up: Retail Success Series with Inner Circle Member Virginia Warner
Jul 12, 2021
65. Staying Positive While Building Community and Profits: Retail Success Series with Inner Circle Member Lee Hawn
Jul 05, 2021
64. How To Use Other Retailer's Success To Fuel You
Jun 28, 2021
63. Making Bookkeeping Simple With Guest Expert, Kelly Christian
Jun 21, 2021
62. Three Pitfalls to Watch Out For So You Don't Lose Your Business
Jun 14, 2021
61. The Foundations You Need to Make Radical Decisions in Your Business with Inner Circle member retailer Ann Schneider
Jun 07, 2021
60. How Focused Learning Increases Can Grow Your Business
May 31, 2021
59. How To Do A Mid Year Review: Set Yourself Up for the Best of the Rest of 2021!
May 24, 2021
58. Three Simple Sales Metrics Retailers Need to Measure for Better Sales
May 17, 2021
57. Prepare to Sell, Franchise, or Expand: Four Areas That Need to be Under Control
May 10, 2021
56. How to Add Additional Revenue Streams to your retail business
May 03, 2021
55. Unscalable Conversations - a free, simple and powerful marketing tool to use
Apr 26, 2021
54. Stop "Shoulding" All Over Yourself
Apr 19, 2021
53. Branding Yourself vs. Branding Your Product
Apr 12, 2021
52. Why a Culture of Accountability is Critical in Your Retail Business
Mar 29, 2021
51. How Brands Work With Retailers to Make a Win-Win Situation with Suzanne Fulford
Mar 22, 2021
50. Five Simple Things You Can Do To Get Ready For What's Coming In Retail
Mar 15, 2021
49. Helping Lisa Get Better Known and More Customers in the Door
Mar 08, 2021
48. The 3 Biggest Time Wasters for Retailers and How to Avoid Them
Mar 02, 2021
47. The Secret to Getting Your Customers to Choose You Over Your Competition
Feb 22, 2021
46. Season 2 and Retailer Success Story - Melanie Curley
Feb 15, 2021
45. How To Fall Back In Love With Your Business
Jan 11, 2021
44. The Four Must-have Ingredients For a Successful Business
Jan 05, 2021
43. Plan Your Best Retail Year Ever (Part 4)
Dec 28, 2020
42. Plan Your Best Retail Year Ever (Part 3)
Dec 21, 2020
41. Plan Your Best Retail Year Ever (Part 2)
Dec 14, 2020
40. Plan Your Best Retail Year Ever (Part 1)
Dec 07, 2020
39. Retailer Success Series: How Jill Went from Hobbyist to Creative CEO
Nov 30, 2020
38. The One Big Thing Retailers Must Do This Holiday Season
Nov 23, 2020
37. Expert Sharvette Mitchell Shares Customer-Focused Branding Tips for Retailers
Nov 09, 2020
36. Retail Success Series: How Planning Kept Emily Kerley Thriving Through Pandemic
Nov 02, 2020
35. Five Tips for Finding Success as a Creative Retailer
Oct 26, 2020
34. Knowing Your Business Stage is Key to Reaching Retail Success
Oct 19, 2020
33. This Non-Negotiable Habit is Key to Creative CEO Success
Oct 12, 2020
32. Retailer Success Series: Susanne Dropped a Huge Revenue Stream and Made More Profit
Oct 05, 2020
31. Seven Tactics to Attract Foot Traffic to Your Brick and Mortar
Sep 28, 2020
30. What to Stop Doing in Your Retail Business
Sep 21, 2020
29. Reducing the Stress with Procrastination Coach Dr. Christine Li
Sep 14, 2020
28. How to Rethink Your Holiday Retail Events for 2020
Sep 07, 2020
27. Closing the Sale in your Creative Store with Sales Maven Nikki Rausch
Aug 31, 2020
26. What Is The Story You're Telling Yourself?
Aug 24, 2020
25. Three Reasons Your Marketing Might Not be Working Well
Aug 19, 2020
24. Four Focus Strategies to Harness the Momentum of the Small Business Boom During COVID
Aug 11, 2020
23. The Nonnegotiable Paycheck and How to Start Paying Yourself
Aug 04, 2020
22. 10 Things to Consider Before You Open a Retail Business
Jul 27, 2020
21. Introduction to Subscription Boxes with Sarah Williams
Jul 21, 2020
20. 5 Goals to Set for Your Retail Business in Q3 and Q4
Jul 08, 2020
19. What's Possible: She Had Her Best Month EVER in Sales during the Pandemic Shutdowns (A Retailer Case Study)
Jun 24, 2020
18. What's Possible: The Accidental Shopkeeper with a Thriving Store (A Retailer Case Study)
Jun 23, 2020
17. What's Possible: She made a BIG decision based on her numbers (A Retailer Case Study)
Jun 22, 2020
16. How to Prepare your Entrepreneurial Grit
Jun 16, 2020
15. A Powerful Lesson from my Café Days
Jun 04, 2020
14. Unless You Know, You Really Really Don't Know
May 28, 2020
13. Information Overload - How to Handle all the Retail Customer Communication & Orders
May 12, 2020
12. Are you Attached or Committed to Your Retail Business?
May 04, 2020
11. "Shifting to Serve Your Community as a Retailer" - Retailer Spotlight with Kim Smith
Apr 29, 2020
10. "Making it Work with No Foot Traffic" - Retailer Spotlight with Lisa Casey
Apr 20, 2020
9. After Coronavirus … What will be on the Other Side for Retail Business?
Apr 15, 2020
8. How to Navigate through the Next 8 Weeks as a Creative Retailer
Mar 31, 2020
7. Taking Care of Your Retail Business and Yourself During the Coronavirus Shutdowns
Mar 23, 2020
6. Promote your Retail Products & Enthusiasm with Free Demos
Mar 16, 2020
5. How to Stand Out (and be Remarkable) in Your Brick and Mortar Retail Business
Mar 09, 2020
4. Two Types of Creative Retailers and Where They Get Stuck in Their Retail Business
Mar 02, 2020
3. How an Unusual Marketing Strategy Helped Grow a Creative Shop Owner's Empire with Neely Powell
Feb 13, 2020
2. You're Not Just a Shopkeeper, You're a Creative CEO
Feb 13, 2020
1. Mom, You Need a Hobby Other Than Me
Feb 13, 2020
Creative Shop Talk trailer
Jan 22, 2020