Creative Shop Talk with Wendy Batten

By Wendy Batten, Creative Retail Mentor

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Episodes: 100

Description

How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

Episode Date
278. Behind the Counter with Megan Macdonald: How She Built a Profitable Two-Location Shop and Gained Her Freedom
Sep 15, 2025
277. How to Debrief Your Events Like a Pro: The Retailer’s Checklist
Sep 08, 2025
276. What Holiday Prep Actually Looks Like (Step by Step, Inner Circle Style)
Sep 01, 2025
275. How Top Shop Owners Are Planning Their Holiday Strategy
Aug 25, 2025
274. Is Your Customer Journey Working? Audit It Now!
Aug 18, 2025
273. Train Your Retail Team to Sell Without Feeling Pushy
Aug 11, 2025
272. Unlocking Team Potential: Nurturing a Culture of Ownership
Aug 04, 2025
271. Back-of-the-Napkin Math: Simplifying Profit Planning for Retailers
Jul 28, 2025
270. Progress Over Perfection: How to Break Through Retail Business Overwhelm
Jul 21, 2025
269. Coffee Break Chats: Is Your Google Business Listing Costing You Customers in Your Retail Shop?
Jul 14, 2025
268. Awesome Isn’t Accidental: Raise the Retail Standards in Your Shop
Jul 07, 2025
267. Retail Planning Midyear Check-In: The Essential Steps
Jun 30, 2025
266. Behind the Counter: Retail Growth Tips You Want to Try with Yarn Store Guru Cadence Kidwell
Jun 23, 2025
265. How to Have a Summer of Ease Without Losing Retail Momentum
Jun 16, 2025
264. Turn Your Summer Slowdown Into a Retail Reset
Jun 09, 2025
263. Why CEO Time Isn’t Optional in Your Retail Business
Jun 02, 2025
262. 11 Tiny Habits That Will Make Your Retail Business Better
May 26, 2025
261. How to Stay Focused and Get Things Done
May 19, 2025
260. Winning with Community in Your Retail Business: Takeaways from my Mastermind Retreat
May 12, 2025
259. Behind the Counter: Building a Unique Retail Shop with Heart with Amy and Chris Hart
May 05, 2025
258. Five Smart & Ethical Ways to Build Your Email List and Connect with Customers
Apr 28, 2025
257. Spring Cleaning for Your Retail Business: Refresh Your Mind, Shop, and Sales
Apr 21, 2025
256. Retailers in the Wild: Elevate Your Retail Shop Using These Observations From My Time in New Zealand
Apr 14, 2025
255. Resilience, Real Talk & Redefining Success in Your Retail Business (and Life)
Apr 07, 2025
254. The Magic of Joining Forces to Foster Community and Build a Retail Destination Town with Millie and Adam Blackwell
Mar 31, 2025
253. Mastering Social Selling: How Retailers Can Boost Sales and Build Loyal Customers
Mar 24, 2025
252. Creating a Culture of Hospitality in Your Retail Business with Guest Expert Stephanie Miller Vincent
Mar 17, 2025
251. Stop Hiding and Be Known: Part 3 of the Retailer’s Visibility Series
Mar 10, 2025
250. Stop Hiding and Be Known: Part 2 of the Retailer’s Visibility Series
Mar 03, 2025
249. Stop Hiding and Be Known: Part 1 of the Retailer’s Visibility Series
Feb 24, 2025
248. 5 Minute Retail Marketing Tips: Where Do You Spend Your Time?
Feb 17, 2025
247. 5 Minute Retail Marketing Tips: Making Marketing Manageable
Feb 10, 2025
246. 5 Minute Retail Marketing Tips: Relationships are Rocket Fuel
Feb 03, 2025
245. Best of Series: Retail Marketing from Gen Z to Boomers
Jan 27, 2025
244. Behind the Counter: From E-Commerce to Brick and Mortar with Chris Waddy
Jan 20, 2025
243. Behind the Counter: Creating Customer Joy in Retail with Kim Williams of The Polka Dot Press
Jan 13, 2025
242. 6 Areas to Focus on in Your Retail Business in 2025
Jan 06, 2025
241. Year-End Reflections: Mindset, Marketing, and Lessons for Success in 2025
Dec 30, 2024
240. 5 Questions to Ask Yourself Now as You Design Your Year Ahead
Dec 16, 2024
239. Behind the Counter: Building the Business You Wish Existed with Jasmine McCue
Dec 09, 2024
238. Behind The Counter: Building Community Of Beautiful Spaces with Lisa Wrixon
Dec 02, 2024
237. Retailer Success Series: Cindy’s Journey to Building a Thriving Bead Store
Nov 25, 2024
236. How to Clear Inventory Fast and Boost Holiday Sales in Your Retail Store
Nov 18, 2024
235. How to Design Your Best Retail Year Ever
Nov 11, 2024
234. Simple Shifts to Boost Your Bottom Line This Holiday Season
Nov 04, 2024
233. Preparing Your Retail Business for Sale or Expansion: The Essential Checklist
Oct 28, 2024
232. Earning Your Customers’ Support and Sales
Oct 21, 2024
231. 3 Retail Marketing Levers to Push to Increase Your Holiday Sales
Oct 14, 2024
230. Takeaways from my Mastermind Retreat: Building Connections and Strong Businesses
Oct 07, 2024
229. Having a Monthly Playbook for Your Retail Shop
Sep 30, 2024
228. Protecting Your Retail Store: Simple & Effective Loss Prevention Tips
Sep 23, 2024
227. Improve Customer Loyalty and Become Referable with Katrina Scarlett
Sep 16, 2024
226. Does Your Shop’s Reality Match Your Vision?
Sep 09, 2024
225. Practicing Self-Care While Running a Retail Business
Sep 02, 2024
224. An Easy Fix to a Common Retail Marketing Mistake
Aug 26, 2024
223. Behind the Counter: Buying an Existing Business with Shop Owners Dan and Robin Haynes
Aug 19, 2024
222. 6 Things to Do This Month to Prepare Your Shop for the Holidays
Aug 12, 2024
221. How to Raise the Bar on Excellence in Retail with Guest Expert Jeffrey Shaw
Aug 05, 2024
220/149. Best of Retailer Success Series: How Two Friends Turned a Creative Hobby into a Successful Retail Business
Jul 29, 2024
219. Best of Retailer Success Series: Meet Inner Circle Member Jeanne Terrill
Jul 22, 2024
218. Best of Retailer Success Series: Community Marketing Strategies with Millie Blackwell
Jul 15, 2024
217. Best of Retailer Success Series: Simplifying Your Retail Business with Louise McManus
Jul 08, 2024
216. Create A Summer Of Ease for Your Retail Shop
Jul 01, 2024
215. Coffee Break Chat: Customer Service vs. Customer Experience
Jun 24, 2024
214. Coffee Break Chat: Be a Big Deal!
Jun 17, 2024
213. Five Areas Retailers Should Focus on in Q3
Jun 10, 2024
212. Pushing Through Business Blocks with Guest Expert Jane Bellante
Jun 03, 2024
211. Relationship Marketing for Retailers
May 27, 2024
210. What's Working for Social Media and Retail Business Growth with Brooke Riley
May 20, 2024
209. Retail Observations from a Seven-State Road Trip
May 13, 2024
208. Stack Your Team with Guest Expert Shelli Warren
May 06, 2024
207. Let’s Talk About Uniforms and Name Tags for Your Retail Shop
Apr 29, 2024
206. Behind the Scenes: New Retailer’s Inner Circle Support
Apr 22, 2024
205. Workshops and Classes: Added Income for Your Retail Shop
Apr 15, 2024
204. Behind the Counter: Meet Inner Circle Member Jeanne Terrill
Apr 08, 2024
203. Mystery Bags: A Simple Retail Marketing Promotion
Apr 01, 2024
202. Why Every Retail Store Should Consider Selling Souvenirs
Mar 25, 2024
201. Cell Phone Usage - What’s Your Store Policy?
Mar 18, 2024
200. Part 3 of the Retailer’s Visibility Series
Mar 11, 2024
199. Stop Hiding and Be Known: Part 2 of the Retailer’s Visibility Series
Mar 04, 2024
198. Stop Hiding and Be Known: Part 1 of the Retailer’s Visibility Series
Feb 26, 2024
197. A Monthly Debrief: A Simple Activity All Retail Shop Owners Should Be Doing
Feb 19, 2024
196. New Revenue Streams Ideas For Your Retail Business
Feb 12, 2024
195. What Numbers Successful Retail Shop Owners are Measuring
Feb 05, 2024
194. Feeling Stuck? 20 Prompts to Help You Flip Your Mindset
Jan 29, 2024
193. Retailers: First Impressions Count!
Jan 22, 2024
192. Ask Wendy Anything: What Drives Me Crazy in Retail Shops?
Jan 15, 2024
191. Retail Growth Through Small Steps
Jan 08, 2024
190. 5 Areas to Focus on in Your Retail Business in 2024
Jan 01, 2024
189. 3 Quick Things Retailers Can Do This Week, in Your PJs
Dec 25, 2023
188. 10 Tools to Help Your Retail Business in 2024
Dec 18, 2023
187. Make 2024 Your Best Year Ever in Your Retail Shop
Dec 11, 2023
186. Choose Joy: Reframe Your Mindset to End Your Retail Year Happy
Dec 04, 2023
185. Avoid Retail Burnout with Guest Expert Dr. Ashley Margeson
Nov 27, 2023
184. Holiday Retail Sales Tips From Seasoned Shop Owners
Nov 20, 2023
183. Fine Tuning Your Retail Business Operations with Business Strategist Gwen Bortner
Nov 13, 2023
182. Fresh Ways to Wow & Delight Your Customers This Holiday Season
Nov 06, 2023
181. 3 Areas to Focus on in Q4 in Your Retail Shop
Oct 30, 2023
180. Our Retailer’s Mastermind Book Club Book Roundup with Guest Millie Blackwell
Oct 23, 2023
179. Retailer Success Series: Jess Gebauer, using unique marketing and sales strategies
Oct 16, 2023