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Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com
| Episode | Date |
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EP102: The Agentic AI Revolution: What Companies Need to Know for 2026 with Justin Honaman
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Nov 11, 2025 |
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EP101: How to Build a Brand with Purpose, one Retailer at a Time with April Showers
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Oct 29, 2025 |
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EP100: How America Shops® in Chaos. What’s Worth It Now?
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Oct 07, 2025 |
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EP99: The Future of Category Management with Gina Zilleox, Glanbia Performance Nutrition
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Sep 23, 2025 |
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EP98: AI, Pricing, Supply Chain, Loyalty and First Thoughts on 2026 with Justin Honaman, AWS
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Sep 04, 2025 |
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EP97: Influencing the Future of Retail, with Kenvue, Kroger and InMarket
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Aug 19, 2025 |
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EP96: Beauty Everywhere: Connecting Brands, Retail and Consumers with Liza Rapay
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Jul 21, 2025 |
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EP95: Driving Retail Innovation -- Retail Safari®-ing with NielsenIQ
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Jul 08, 2025 |
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EP94: Transforming Health Care Retail into a Temple of Care with Fiona Sartoretto Verna
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Jun 24, 2025 |
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EP93: Generative AI, Tariffs, and Flexible Leadership with Justin Honaman, AWS
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Jun 04, 2025 |
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EP92: How Retail Can Bring Accessible Health Care to Communities Everyday with Kevin Host, Walmart
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May 21, 2025 |
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EP91: How To Grow a Specialty Retail Business in Chaotic Times with Anna Harman, Studs
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May 06, 2025 |
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EP90: The Next Revolution in Shopper Insights with Keith Sleight
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Apr 22, 2025 |
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EP89: Investing in the Future of Retail – Where, Why, How with Diana Melencio
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Mar 31, 2025 |
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EP88: AI Transforms Innovation…In Real Time. Right Now. With Justin Honaman, AWS
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Mar 11, 2025 |
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EP87: The Future of Brands, Retail, Innovation, and Work with Joanna Jensen, Child's Farm
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Feb 12, 2025 |
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EP86: Women’s Wellness – Opportunities, Challenges and What’s Next with Catherine Magee, Playground
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Jan 30, 2025 |
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EP85: A Preview of 2025. AI, Tech, Culture and More, with Justin Honaman, AWS
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Dec 19, 2024 |
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EP84: Transforming Retail with Norm de Greve, General Motors
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Dec 10, 2024 |
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EP83: Retail 2030 – A Framework for Growth with Jacqueline Windsor, PwC
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Nov 26, 2024 |
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EP82: Gen A – White Space Opportunity or Not…(Yet)? with Candace Corlett
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Oct 28, 2024 |
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EP81: A Vision for the Local Healthcare Store in a Digital Age with Michael Wysong, Care
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Oct 02, 2024 |
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EP80: Thinking Beyond Demographic Stereotypes to Drive Retail Volume with Debbie Kelly
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Sep 19, 2024 |
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EP79: Retail Tension. AI, Retail Media, Pricing. What’s Next? with Justin Honaman, AWS
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Aug 22, 2024 |
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EP78: Retail’s Urgent Search for Volume. How? Now! with Sri Rajagopalan, The CPG Guys
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Aug 08, 2024 |
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EP77: Caregiving – The Next Big Retail Opportunity with AARP
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Jul 25, 2024 |
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EP76: How to Build a Joyful Gen Z Beauty Retail Experience. With Claudia Lloreda, Blush-Bar
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Jul 10, 2024 |
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EP75: The Power of Pets on the Future of Retail, with HABRI
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Jun 05, 2024 |
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EP74: The Future of Retail. A View from the Other Side. With Helena Foulkes, Hudson's Bay Company
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Apr 29, 2024 |
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EP73: Retail Loyalty Programs: What Shoppers Want Now, with Mara Sipzener, CVS Pharmacy
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Apr 17, 2024 |
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EP72: AI, Unified Commerce & Getting It Done with Justin Honaman, AWS
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Mar 13, 2024 |
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EP71: Creating Happy Retail – One CPG Category at a Time, with Craig Dubitsky, Happy™
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Mar 06, 2024 |
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EP70: Innovating Beauty Retail - A Latin View with the WSL team
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Feb 21, 2024 |
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EP69: Building a “Magic” Health Care Box with Alex Gourlay, Holland & Barrett
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Jan 18, 2024 |
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EP68: [ CLOUD CHAT ] A Fast & Furious Take On Emerging Tech & Retail Trends with Justin Honaman, AWS
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Jan 02, 2024 |
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EP67: Reinventing Luxury Beauty Retail on the Corner with Maly Bernstein, Bluemercury
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Dec 21, 2023 |
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EP66: 2024: Caution! Retail Curves Ahead with Candace Corlett, WSL
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Dec 14, 2023 |
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EP65: A Fast & Furious Take On Emerging Tech & Retail Trends with Justin Honaman, AWS
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Dec 06, 2023 |
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EP64: A Retailer’s Lifelong Journey to Wellness with Muriel Gonzalez, the Vitamin Shoppe
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Nov 21, 2023 |
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EP63: The Consumerization of Technology in Health Care with Alissa Hsu Lynch
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Nov 06, 2023 |
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EP62: [ CLOUD CHAT ] A Fast & Furious Take On Emerging Tech & Retail Trends, Justin Honaman, AWS
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Oct 26, 2023 |
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EP61: How to Build a Modern Shopper Experience with Justin Lafoe
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Oct 11, 2023 |
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EP60: Retail Leaders Define 6 Critical Trends for 2024-2025
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Sep 28, 2023 |
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EP59: The Paradox of the New Shopping World with Candace Corlett, WSL
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Aug 31, 2023 |
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EP58: Successfully Navigating Disrupted [Beauty] Retail with Noah Rosenblatt, SpaceNK
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Aug 07, 2023 |
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EP57: Will Retail Media Networks Finally Enable Personalized Shopping? with Parbinder Dhariwal, CVS's CMX
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Jul 25, 2023 |
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EP56: The 50-plus Opportunity. Why Retail is Getting an F. With Michael Clinton
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Jul 10, 2023 |
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EP55: Disrupting Retail Healthcare with Susan Lang, XIL Health
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Jun 13, 2023 |
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EP54: The New Shopper Journey Emerges…From Troubles to Joy with Debbie Kelly, WSL
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May 31, 2023 |
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EP53: The Role of the Store in a Digital Age with Dawn Clark, Starbucks
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May 16, 2023 |
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EP52: How to Build a Modern [Health Care] Company with Lisa Paley, Haleon
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May 02, 2023 |
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EP51: Planned Disruption. You Do Not Own the Shopper. With Candace Corlett
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Apr 17, 2023 |
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EP50: 50:50 Retail. A Prototype for the Future. Right Now with Dan O'Connor
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Mar 27, 2023 |
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EP49: How to Build a Culture of Digital Transformation with Chris Perry and Oskar Kaszubski, Firstmovr
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Mar 01, 2023 |
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EP48: A View from the Cloud on The Future of Retail with Justin Honaman, AWS
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Feb 15, 2023 |
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EP47: Retail Safari® to See the Future of Retail with Joi Pratt, WSL
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Feb 01, 2023 |
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EP46: How to Build A Modern Social Collaborative Brand with Mindy McKnight
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Jan 17, 2023 |
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EP45: Beauty Retail Refined with Jenny B. Fine, WWD
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Dec 28, 2022 |
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EP44: How Retail Can Be A Solution for Loneliness with Matthew Liebmann, Vista Group
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Dec 22, 2022 |
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EP43: Leading Retail in Increasingly Complex Times with Phil Wahba, Fortune Magazine
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Nov 29, 2022 |
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EP42: The Women’s Health & Wellness Revolution Arrives with Dr. Somi Javaid, HerMD
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Nov 15, 2022 |
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EP41: The Next Wellness Frontier: New Challenges, Categories, and Retail with Candace Corlett
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Oct 17, 2022 |
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EP40: Creating Smart, Relevant Shopper Experiences that Build Loyalty with Damian Kernahan, Proto
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Oct 03, 2022 |
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EP39: Shopping in Inflationary Times. Long Slog vs. Whiplash? with Candace Corlett
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Aug 17, 2022 |
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EP38: Analog Retail & The Future of Physical Stores with Kate Ancketill, GDR
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Jul 28, 2022 |
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EP37: Breaking Retail Taboos with Sally Mueller from Womaness
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Jul 15, 2022 |
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EP36: Providing Affordable Access to Under-Served Shoppers with Chris Skyers - Wakefern Food Corp.
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Jun 15, 2022 |
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EP35: The Role of the Store: Retail 5.0 with Candace Corlett
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May 17, 2022 |
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EP34: Amazon, Omni-commerce, the Metaverse and What Comes Next with Andrea Leigh
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Apr 21, 2022 |
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EP33: Predicting the Future of Retail in a Time of Wet Cement with Bryan Gildenberg
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Mar 21, 2022 |
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EP32: How We Eat – The Brave New World of Food and Drink with Paco Underhill
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Mar 07, 2022 |
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EP31: The Future of Beauty. Healthy or Not? with Lauren Brindley from Walgreens
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Feb 07, 2022 |
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EP30: Challenging the Future of Retail. It’s right in front of your eyes! with Candace Corlett
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Jan 18, 2022 |
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EP29: Branding WELLness. The New Dynamics, with Tim Girvin
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Jan 05, 2022 |
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EP28: Learnings from the Front Lines in Dramatically Changing Retail Times with Anne Fink, PepsiCo
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Dec 06, 2021 |
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EP27: Reinventing Healthcare from Pharmacy to Front Door with Jocelyn Konrad from Rite Aid
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Nov 15, 2021 |
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EP26: Building Shopper Loyalty in a Digital World with Peter V.S. Bond
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Oct 27, 2021 |
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EP25: Retail Innovation: What’s Working, and Not with Candace Corlett
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Oct 12, 2021 |
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EP24: How to Rebrand A Retail Icon with Martin Waters from Victoria's Secret
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Sep 28, 2021 |
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EP23: The New Shopper Truths with Candace Corlett
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Sep 13, 2021 |
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EP22: E-Commerce Marketplaces: White Space? Or Black Holes? with Ping Hao & Burke White from Brand3P
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Aug 25, 2021 |
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EP21: How to Make Every Store A Store of the Future with Jo Horgan from Mecca Brands
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Aug 04, 2021 |
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EP20: “Spontaneous” Shopping is the New Efficiency with Candace Corlett
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Jul 27, 2021 |
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EP19: Retail After the Splurge with Steve Sadove
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Jul 06, 2021 |
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EP18: The Future of Retail Leadership, with Professor Stephan Kanlian and Morgan Hagney
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Jun 14, 2021 |
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EP17: Retail Keep Up! Hurry Up!, with Paco Underhill
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May 20, 2021 |
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EP16: The Color of Retail, with Terry Thomas from Unilever
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Apr 22, 2021 |
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EP15: Shopping Next: Myths, Realities and What Will Endure, with Candace Corlett
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Mar 31, 2021 |
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EP14: The Future of Retail from a Global View, with Christine Cross
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Mar 08, 2021 |
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EP13: How Kroger is Helping Americans Live Healthier Lives, with Colleen Lindholz from Kroger
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Feb 08, 2021 |
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EP12: The New Language of Retail, with Norman De Greve from CVS
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Jan 20, 2021 |
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EP11: Why Shopper-Centricity Is More Critical Than Ever Before, with Andy Murray
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Dec 17, 2020 |
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EP10: Reinventing Retail Relationships in the Midst of a Pandemic, with Greg Farrar
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Nov 23, 2020 |
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EP09: The Great Retail Restructuring Begins [ Part 3 ], with Candace Corlett
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Oct 27, 2020 |
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EP08: There is No Going Back [ Part 2 ], with Candace Corlett
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Oct 15, 2020 |
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EP07: Will Shoppers Ever Go Back to the Store? [ Part 1 ], with Candace Corlett
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Oct 07, 2020 |
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EP06: The Power of Retail to Create Calm in Stressful Times, with Dr. Gayatri Devi
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Sep 01, 2020 |
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EP05: How Walmart is Disrupting Health & Wellness, with Matthew Parry from Walmart
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Jul 30, 2020 |
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EP 04: Humanizing Brands, Retail and Corporate Culture in a Post-Pandemic World, with Craig Dubitsky from Hello Products
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Jun 29, 2020 |
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EP 03: What is the Future of Retail in a COVID-19 World?, with Helena Foulkes
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May 20, 2020 |
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EP 02: In A Coronavirus World, Shoppers Demand to be Well, with Wendy Liebmann and Elizabeth Gretkowski
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Mar 18, 2020 |
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EP 01: It’s Not About Amazon, with Wendy Liebmann and Candace Corlett
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Feb 12, 2020 |