Restauranttopia: A Show for Local Independent Restaurants

By Brian Seitz, David Ross, and Anthony Hamilton

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Episodes: 194

Description

We love locally owned independent restaurants. These businesses build strong communities by linking neighbors in a web of economic and social relationships. The more the independent restaurants are thriving, the healthier the community will be! We want to help restaurant owners and operators hone their competitive edge through effective marketing and business practices. Restauranttopia focuses on all things related to restaurant management and operations from hosts David Ross, Brian Seitz, and chef Anthony Hamilton. We feature interviews and restaurant success stories, along with insights on cost control, marketing, management and personnel issues. Tune in for marketing ideas and tactics from restaurant business experts, gathered from lessons from restaurants around the US.

Episode Date
Financial Resiliency: Preparing for the Next Disruption
Dec 06, 2025
AI in Your Restaurant: How Operators Can Save Hours, Increase Profit, and Build Smarter Systems Today
Nov 15, 2025
6 Financial Mistakes That Are Killing Your Restaurant (and How to Fix Them)
Oct 25, 2025
Culture Beyond the 4 Walls
Oct 07, 2025
From Break Room to Boardroom: Turning Staff Ideas Into Restaurant Wins (Ep. 180)
Sep 13, 2025
Big Beautiful Bill (BBB): How Restaurant CFOs and Operators Can Navigate Major Financial Changes
Aug 30, 2025
Investing in the future of your Restaurant
Aug 16, 2025
Secret Cost Killers in your Restaurant (Ep. 177)
Aug 02, 2025
Surviving the Squeeze – Strategies for Restaurants in a Tight Economy
Jul 19, 2025
Tipflation: How Digital Guilt and Hidden Fees Are Changing Hospitality
Jul 06, 2025
The Hidden Costs of Dirty Fryer Oil—and How to Fix Them
Jun 21, 2025
Comfort is a Slow Death (Ep. 173)
Jun 07, 2025
The Art and Science of Menu Design and Printing (Ep. 172)
May 24, 2025
Smart Marketing Tactics That Work (Ep. 171)
May 10, 2025
Beyond the Buzz – Embracing the Non-Alcoholic Beverage Movement in Restaurants
Apr 26, 2025
5 Things I Learned in Vegas to Increase Restaurant Profitability (Ep. 169)
Apr 12, 2025
Pain and Suffering – How It Can Lead to Better Leadership (Ep. 168)
Mar 29, 2025
The Hidden Danger of Merchant Service Loans (Ep. 167)
Mar 15, 2025
MALT – The 4 Key Elements That Shape Your Restaurant's Atmosphere (Ep. 166)
Mar 01, 2025
5 Mistakes Restaurants Are Making (Ep. 165)
Feb 15, 2025
Transforming Restaurant Managers into Hospitality Leaders with Jason Brooks - PART 2 (Ep. 164)
Feb 01, 2025
Restaurant Industry Challenges with Jason E. Brooks - PART 1 (Ep. 163)
Jan 18, 2025
Online Ordering with Better Photos and Descriptions (Ep. 162)
Dec 28, 2024
Are You Not Entertained?!? (Ep. 161)
Dec 14, 2024
Treat Your Employees Like Customers (Ep. 160)
Nov 29, 2024
How to buy or sell a restaurant with Brad Ruth.
Oct 21, 2023
Diving Deep into "The Restaurant Marketing Mindset" with Chip Klose
Oct 14, 2023
PART 2 of our series with Chef Doug Katz and Todd Thompson talking about their Restaurant Group, how they navigated the pandemic and operating multiple successful restaurants in northeast Ohio.
Oct 07, 2023
PART 1: A Culinary Odyssey with Chef Doug Katz and Todd Thompson
Sep 30, 2023
Buying a Restaurant with Robin Gagnon of We Sell Restaurants
Sep 23, 2023
Preparing Your Business for Sale with Robin Gagnon of We Sell Restaurants
Aug 19, 2023
Increasing Efficiency with Mobile Communication Platforms
Aug 12, 2023
How to Get Younger in Your Dining Room
Aug 05, 2023
151 Is Your Restaurant Prepared for Economic Downturns? Insights and Strategies to Protect Your Business Now
May 27, 2023
150 How to fight DoorDash's new menu pricing policy
May 13, 2023
Mastering the Art of SOPs: Streamline Your Restaurant Operations
Apr 29, 2023
Maximizing Your Profits with Ice Cream: An Expert's Perspective from Brian Zeit
Apr 22, 2023
Where did all the restaurant labor go?
Apr 15, 2023
Gain followers three times faster with Abraham McCune's Hashtag strategy
Apr 08, 2023
Maximizing Your Restaurant's Instagram Presence with Abraham McCune from Eat Local Ohio
Apr 01, 2023
How to Effectively Onboard a Manager
Mar 04, 2023
Community Connections: How to Drive In-Unit and Catering Sales for Your Local Independent Restaurant
Feb 25, 2023
Mastering Restaurant Marketing with ChatGPT: How to Attract More Customers and Boost Your Business!
Feb 18, 2023
Restaurant industry predictions and trends for 2023
Feb 11, 2023
How to Prepare Your Restaurant for Valentine's Day
Feb 01, 2023
Becoming a Student of The Game
Jan 28, 2023
David Ross and Anthony Hamilton talking about Josh Kopel's Restaurant Marketing School Podcast
Jan 21, 2023
Menu pricing and what your restaurant should do?
Jan 16, 2023
Restauranttopia in 2023: More great content and good haircuts.
Jan 09, 2023
Using quality ingredients to elevate your restaurant's operations with Chef Alvaro Lima
Nov 27, 2022
Don't Hire for Skills, Hire for Personality Instead
Nov 19, 2022
Fair Kitchens with Chefs Lima and Tuori
Nov 12, 2022
How to make more money for your restaurant during the holidays.
Nov 05, 2022
Protect your brand with Greg Moses from Unilever
Oct 31, 2022
Pro-tips to maximize your restaurant's profits by using Third-Party Delivery
Oct 23, 2022
Food Safety Program Inspection Tips & Tricks with Andrew Harris from Summit County Public Health
Oct 16, 2022
Trackable Marketing…That Costs Very Little Money
Oct 08, 2022
How to get your restaurant featured by Eat Local Ohio with Dustin Overholser
Sep 24, 2022
How to Create Raving Fans of Your Restaurants with Roger Beaudoin
Sep 17, 2022
Episode 126 Part 2 Social Media Tips and Tricks with Abraham McCune from Eat Local Ohio
Sep 10, 2022
Part 1 of 2: Social Media Tips and Tricks with Abraham McCune from Eat Local Ohio
Sep 03, 2022
Q&A with Michelin-rated restaurateur Josh Kopel and Attorney Brian Seitz
Aug 27, 2022
How to Use QR Codes in Your Restaurant
Aug 20, 2022
Michelin-rated restaurateur Josh Kopel in Cleveland talking about the Servies by Yelp
Aug 19, 2022
How to Make Your Restaurant More Profitable with Roger Beaudoin
Aug 14, 2022
Building a Friendly Ghost Kitchen with Shawn Walchef
Aug 06, 2022
How multi-unit restaurants can market to their local community with Susie Liberatore
Jul 30, 2022
How to build an all-star restaurant team with Roger Beaudoin
Jul 23, 2022
Courage – Restaurant Entrepreneurs embracing digital marketing with Shawn Walchef. Get out your phone and Record!
Jul 16, 2022
Reducing Restaurant Turnover, Best Practice
Jul 09, 2022
Founder's Disease
Jul 02, 2022
The Lost Episode
Jun 30, 2022
Episode 115: Transforming vendors into raving fans with Josh Kopel and Natasha Miller
Jun 18, 2022
Episode 114: Developing a SWOT Analysis for Your Restaurant
Jun 11, 2022
Discounting VS. FREE
Jun 04, 2022
Menu Costing, the Best Way, the Easy Way and What You'll Need to Get Started
May 28, 2022
The Art and Science of an LTO Limited Time Offer
May 21, 2022
Celebrating your Restaurant's Anniversary
May 15, 2022
What you need in a Letter of Intent / Term Sheet when Buying a Restaurant
May 09, 2022
What if you stopped publishing your marketing content?
Apr 30, 2022
How Do I Prepare To Sell My Restaurant
Apr 23, 2022
How to keep restaurant customers coming back over and over again with Matt Plapp
Apr 16, 2022
How to build a restaurant customer database
Apr 09, 2022
Learn How To Attract Customers With Matt Plapp
Apr 02, 2022
How to get 2000 LinkedIn connections in 45 days
Mar 26, 2022
Make Changing Your Menu Easier, Quicker and More Effective
Mar 19, 2022
Never think you deserve it.
Mar 12, 2022
Episode 100, a look back at all our great guests!
Mar 05, 2022
How can I make dietary restrictions part of my marketing strategy?
Feb 26, 2022
3 Challenges that Face Restaurants in 2022 and How to Handle.
Feb 19, 2022
How to Get Off On the Right Foot When Starting a Restaurant Management Job
Feb 12, 2022
Pro Tip: Send promo codes to your customers.
Feb 10, 2022
96 Now is the time to be aggressive.
Feb 05, 2022
95 Having the Difficult Conversations with Staff
Jan 29, 2022
Staff is Your Greatest Loyalty Program with Ashish Tulsian
Jan 22, 2022
93. Restaurant funding that should be avoided.
Jan 16, 2022
Episode 92 Inflation and Your Restaurant with Professor Hamilton
Jan 08, 2022
Restauranttopia Best of 2021 Part 2
Jan 01, 2022
How to quickly edit and post a video?
Dec 28, 2021
90 Restauranttopia Best of 2021 Part 1 of 2
Dec 25, 2021
How to get great audio when filming in the kitchen.
Dec 22, 2021
89 What is contributing to the broken foodservice supply chain?
Dec 18, 2021
Make Waiting for a Table Nice
Dec 11, 2021
Ep. 87 Marketing Technology with Rev Ciancio
Dec 04, 2021
86 The 9 Kitchen Management Systems You Should Not Live Without
Nov 27, 2021
85 Marketing for Customer Retention with Rev Ciancio
Nov 20, 2021
84 How to Sell More Restaurant Gift Cards
Nov 13, 2021
83 Marketing for Customer Acquisition with Rev Ciancio
Nov 06, 2021
82: How to hold restaurant staff accountable with David Jones
Oct 30, 2021
81 Growing sales at your restaurant using video is faster, easier, and cheaper than you think, with marketing expert Luke LaBree and professional chef Tim Labonte.
Oct 24, 2021
#80 Customer Data: How to Collect and best practices.
Oct 16, 2021
Ep. 79 Restaurant Digital Marketing Fails & How to Fix Them
Oct 09, 2021
78 How to Design a Profitable Catering Program.
Oct 01, 2021
#77, Are People Leaving the Restaurant Industry for Work From Home Jobs?
Sep 25, 2021
#76 Marketing Hacks to Increase Ticket Size With Josh Kopel
Sep 18, 2021
75: Simple is Best, but it is Not Easy
Sep 11, 2021
74: YELP! It's a Powerful Toolpisode 74: YELP! It's a Powerful Tool
Sep 04, 2021
#73 Restaurant Website Mistakes That You May Be Making
Aug 29, 2021
#72 Review Of Roadrunner: A Film About Anthony Bourdain
Aug 22, 2021
#71 Books Every Restaurant Owner and Operator Must Read
Aug 15, 2021
70 How Not To Absorb Negativity Around You
Aug 07, 2021
69 How to Handle Online Reviews
Jul 31, 2021
#68 Ken McGarrie Managing Through Data vs Emotion
Jul 26, 2021
67 Fryer Shortening, The best way to get the best life out of your oil
Jul 17, 2021
66 Restaurant KPI Benchmarks and What to Make of Them
Jul 10, 2021
Ep 65 Drive More Revenue by Making Your Restaurant More Family Friendly
Jul 03, 2021
Ep. 64 Do You Want Your Kids to Work at a Restaurant?
Jun 26, 2021
Episode 63: It is about YOU, not them. "You are the average of the 5 people you spend the most time with."
Jun 19, 2021
Episode 62 Hospitality 101 with Aunt Polly and Cousin Anna
Jun 12, 2021
Episode 61 How to Recognize Your Employees' Excellent Performance
Jun 05, 2021
Episode 60 The War for Talent in a Post Pandemic World
May 29, 2021
Episode 59 Pro Tips for an Amazing Patio Season
May 21, 2021
Episode 58: Marketing a New Restaurant Location with Josh Lang
May 15, 2021
Episode 57: What you need to know about the SBA Restaurant Revitalization Fund.
May 05, 2021
Bonus Episode: Drive More After Dinner Revenue with Great Coffee.
May 01, 2021
Episode 56: Your Restaurant Can Increase Ticket Size with Dessert and Coffee Sales.
Apr 24, 2021
Episode 55 Put the Salary on the Job Post
Apr 17, 2021
Episode 54: How to Price Your Restaurant Menu Properly… Long Term.
Apr 10, 2021
53: Issues with the supply chain have a great effect on your restaurant.
Apr 03, 2021
52: Creating an impression that LASTS with Bob Pacanovsky
Mar 27, 2021
Episode 51: Discipline Equals Freedom
Mar 22, 2021
Episode 50: How Many Decisions Do Your Employees Make Each Day?
Mar 14, 2021
Episode 49: 3 Challenges that Face Restaurants and How to Handle.
Mar 06, 2021
Episode 48: You're a Role Model…It's part of the Job
Feb 26, 2021
Episode 47: In the Trenches With a Listener Question
Feb 20, 2021
Episode 46 How To Audit Your Digital Assets
Feb 13, 2021
Episode 45 Goals VS. Systems with Bonus Interview of Adam Boone
Feb 06, 2021
Episode 44 The Anatomy Of A Social Media Post with Bonus Interview of Dominic Lofreso️
Jan 30, 2021
43 The Great Divide: FOH vs. BOH
Jan 23, 2021
#42 How to Show Your Customers Appreciation.
Jan 16, 2021
# 41 Top Restaurant Complaints and How to Handle
Jan 09, 2021
Episode 40: Restauranttopia BEST of 2020
Jan 01, 2021
#39 Step by Step, Lists on Lists
Dec 27, 2020
Episode 38: (PART 2 0f 2) 10 Steps Every Restaurant Owner Should Take to Get Started with Marketing with Chip Klose
Dec 19, 2020
Episode 37: PART 1 of 2. 10 Steps Every Restaurant Owner Should Take to get Started with Marketing
Dec 12, 2020
#36 Interview with Bruce Nelson, author of Restaurant Management: The Myth, the Magic, the Math
Dec 05, 2020
35: Specials vs. Features… and other things to make more money.
Nov 28, 2020
#34, Drive Time with David Ross Part 2
Nov 21, 2020
33: Real talk with Chef Adam Stafford of 86'd: Straight Dialogue w/ Restaurant Leaders
Nov 14, 2020
32 Optimizing Google My Business for your Restaurant
Nov 07, 2020
31 Generation Z and your restaurant.
Oct 31, 2020
#30 Episode 30 TO GO Cocktails
Oct 25, 2020
# 29 Prepping your restaurant for winter.
Oct 18, 2020
#28: Evaluating Mental Health In Today's Restaurants
Oct 10, 2020
#27 Time Management Strategies of Highly Effective People
Oct 03, 2020
26: Stop spamming me!!! BIG mistakes salespeople make when prospecting.
Sep 26, 2020
25: Never Stop, Never Stopping. The Continual Improvement Cycle
Sep 20, 2020
#24 Traditional marketing for your restaurant.
Sep 13, 2020
#23 Selecting a Distributor
Sep 07, 2020
#22, Drive Time with David Ross
Aug 16, 2020
#21: How to use LinkedIn to market your restaurant.
Aug 09, 2020
#20 Guidance and Checklist for Restaurants Responding to Employees with COVID-19
Jul 21, 2020
#19 Aces in Places
Jul 13, 2020
#18 Menu Engineering
Jul 03, 2020
#17 Big Infrastructure, Small Biz, Huge Advantage
Jun 25, 2020
#16 Restaurant marketing with Jason Therrien from thunder::tech
Jun 08, 2020
#15 Post-Pandemic Menus
Jun 02, 2020
# 14 Who's right, who's wrong…or all we all right and wrong?
May 26, 2020
#13 Re-Opening Playbook Post COVID-19
May 11, 2020
#12 Full-Time Equivalent FTE and new rule on forgiveness under the Paycheck Protection Program PPP Loans with Jamie Romano.
May 09, 2020
11. You got your PPP loan. Now what? COVID-19 Dynamic Pro Tips
May 01, 2020
#10 Trying to Make Sense of the Uncertainty of COVID 19
Apr 25, 2020
#9 COVID 19 Things you can do today
Apr 11, 2020
#8 What You Need to Do NOW: COVID-19 SBA Loans & More
Apr 05, 2020
#7 Off premises strategy Part 1. 3rd party Food Delivery
Mar 16, 2020
#6 G.A.M.E. of Life
Mar 05, 2020
#5 Key restaurant lease terms every tenant must consider
Mar 02, 2020
Episode #5 Key restaurant lease terms every tenant must consider
Mar 02, 2020
#4 Managing cost
Feb 24, 2020
#2 Are there disadvantages in being an independent operator
Feb 23, 2020
#3 Hiring and training your way to a great culture
Feb 17, 2020
#2 Are there disadvantages in being an independent operator
Feb 06, 2020
#1 Advantages of being an Independent Restaurant
Jan 28, 2020
Restauranttopia
Aug 28, 2019