Tech People

By Ken Coyne

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Image by Ken Coyne

Category: Technology

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Episodes: 154

Description

At the heart of any success story are the People who made it happen. Diversity, creativity, and innovation, when nurtured in people, can lead to an unbeatable formula. This series of interviews share the experiences of some truly inspirational leaders on their journey to customer success.

Episode Date
Building Badass Worlds: A Leader's Guide to XR with Rosemary Lokhorst
Oct 02, 2025
Generations at Work: Unlocking Potential and Building Unity!
Apr 09, 2025
Measure Smarter, Know More: Unlocking the Power of Data with the TAP Method!
Feb 25, 2025
From $6.5T to $12T: Doubling the Insurance Industry Through Technology!
Jan 14, 2025
Blockchain and AI: A Secure and Transparent Future
Nov 27, 2024
Building Brands in the Marketplace Era: Insights from Cymbio's CEO
Nov 21, 2024
CX Innovation: Reimagining the Customer Experience!
Nov 14, 2024
The Psychology of CX and Innovation: A Silicon Valley Executive's Unique Perspective on CX and Technology Leadership
Oct 30, 2024
Beauty’s Disruptor: How e.l.f. Beauty Shapes Culture in the Tech Age
Oct 24, 2024
Beyond the Breach: Outsmarting Security Threats in the AI Era!
Aug 28, 2024
How Gen Z is Leveraging Technology to Achieve Financial Independence!
Aug 14, 2024
Unleashing the Power of Customer Service Excellence
Aug 07, 2024
CX Revolution: Redefining the Customer Journey for Unrivaled Loyalty!
Jun 18, 2024
Fractionalized Tech: The Rise of the Part-Time CTO!
Jun 12, 2024
Building Bridges: Delivering World-Class Customer Experiences in a Globalized Market!
May 29, 2024
Building Bridges, Not Walls: A Practical Guide to AI & Data Governance!
May 22, 2024
Beyond Customer Service: Building a Customer-Centric Culture That Drives Growth!
May 15, 2024
How Does CX Survive & Thrive?
May 08, 2024
Vanguard CX: Redefining the investor experience
May 01, 2024
Driving Superior Customer Experience Through Wellbeing!
Apr 24, 2024
Leading From The Front: How Companies Can Address Burnout
Apr 17, 2024
Breaking Glass Ceilings: Women Redefining Boardroom Dynamics
Apr 10, 2024
Enabling The Customer With AI!
Apr 03, 2024
Mastering the Art of Enhancing NPS!
Mar 27, 2024
Revolutionizing the BPO Industry with Digital Technologies and Subscription-Based Models!
Mar 20, 2024
Fan Feedback and Business Impact: A Game-Changing Duo
Mar 13, 2024
AI Marketing: the Future of Customer Engagement!
Mar 06, 2024
The Future of B2B Payments: Embracing Digital Solutions!
Feb 28, 2024
Cultivating Cool: Nurturing Internal Vibes for Company Success
Feb 21, 2024
Seeds of Success: Investing in Early-Stage Culture
Feb 13, 2024
What kind of internet do we want our children to inherit?
Feb 07, 2024
Gen Z Cyber Attacks - What You Need To Know!
Jan 23, 2024
CX Innovation: Reimagining the Customer Experience!
Jan 16, 2024
Why DeFi Matters!
Jan 09, 2024
How to Overcome the Negative Impacts of Technology on Children!
Jan 03, 2024
Leadership Principles - It's not about what you think, but rather, what you believe
Dec 27, 2023
AI: The Future of Startup Coaching For Founders!
Dec 20, 2023
Managing Remote Customer Support in APAC: Lessons Learnt!
Dec 13, 2023
Web3 Unveiled: Unlocking the Transformative Power of Decentralized Technology!
Dec 06, 2023
Calling All Board of Directors: Solve your challenges with a renewed focus on the customer!
Nov 22, 2023
A Guide to Entering the US Market for Founders!
Nov 08, 2023
How to Measure Psychological Safety?
Oct 25, 2023
AI will not eliminate jobs!
Oct 11, 2023
The Foundation of CX in Home Lending!
Oct 04, 2023
Adapting Your CS Strategy to Exceed Customer Expectations!
Sep 27, 2023
Fintechs: Do I Buy, Build, or Lease Software?
Sep 13, 2023
How to Ramp Up Your Customer Support for Seasonal Demand!
Sep 06, 2023
Open Banking And AI: Everything You Should Know!
Aug 02, 2023
Money 20/20: Top Trends From The Payment Industry!
Jul 26, 2023
How are business leaders using AI/ML to improve customer experience?
Jul 12, 2023
Is AI Coming For My Job & Even My Life(Style)?
Jul 05, 2023
CX Tech Trends from Customer Contact Week
Jun 28, 2023
How to Build CX into Your Startup?
Jun 14, 2023
Addressing CS in the Current Market with Paypal!
Jun 08, 2023
Is banking affecting people's well-being?
Jun 02, 2023
Why Build a Crypto Startup Now?
May 31, 2023
Jenna Chau: My CS Journey!
May 17, 2023
How to Build a CS Team?
May 10, 2023
Customer Success Best Practices!
May 04, 2023
Revolutionize Your CX Journey!
Apr 25, 2023
The Dos and Don'ts of Scaling CS!
Apr 12, 2023
How to Craft Your Future?
Apr 05, 2023
Will crypto ever be regulated?
Mar 29, 2023
The Underrated Power of Customer Success in Revenue Growth
Mar 22, 2023
Customer Success - its Real Value and How to Prove it
Mar 15, 2023
Managing CX in a Post-Covid World!
Feb 24, 2023
CX Predictions For 2023!
Jan 26, 2023
Lessons Learn From Building a Tech Startup!
Jan 11, 2023
How is Industry 4.0 is Advancing Digitalisation?
Jan 05, 2023
Avoid These CX Leadership Pitfalls!
Dec 21, 2022
How Integrating Data Can Improve Customer Experience
Dec 01, 2022
How To Tell The Real Story Behind Customer Metrics!
Nov 17, 2022
What is the Future In Retail?
Nov 11, 2022
Strengthening and Engaging Families through Innovation!
Nov 01, 2022
Why Successful Companies Foster Inclusive Environments!
Oct 18, 2022
How 1440 Newsletter Scaled to 2M+ (& growing) Daily Subscribers!
Oct 06, 2022
The Power of Digital Marketing!
Sep 30, 2022
How Qualified Leveraged a Simple Model to Drive Revenue and Pipeline for their Customers!
Sep 23, 2022
People & Culture, The Key to Success in CX!
Sep 12, 2022
Embracing LGBTQIA+ Into Your Digital Strategy!
Sep 05, 2022
How To Implement An Effective Ticketing Tool in CX!
Aug 03, 2022
How to Craft a Successful Customer Story!
Jul 10, 2022
Strategies to Attract & Retain Employees Post COVID!
Jun 30, 2022
Promote Diversity and Optimise Your Team Performance!
Jun 23, 2022
Boost Growth and Satisfaction through CX Processes
Jun 19, 2022
What Makes Customer Service a Unique Category in Machine Learning?
Jun 10, 2022
Why Diversity and Inclusion Really Matter!
Jun 02, 2022
How to Enhance your CX using Chatbots and Smart Conversational AI!
May 26, 2022
Leverage Process & Technology for the Best CX Experience!
May 20, 2022
Let's Be Proactive When It Comes To Customer Experience!
May 12, 2022
Customer Journey - Improve Your Product and Connect With Your Customers!
May 05, 2022
Superior Technology Enhances Customer Satisfaction!
Apr 28, 2022
How to Build a B2B CX in Fintech?
Apr 20, 2022
How Small CX Teams and Budgets Punch Above Their Weight
Apr 01, 2022
The Holistic Customer Experience!
Mar 24, 2022
Top Retail Data Trends for 2022 Revealed!
Mar 02, 2022
How to Raise Pre-Seed Funding: A Guide to Founders
Feb 21, 2022
Why successful innovation begins and ends with customers
Dec 20, 2021
How Vauban is opening up the venture capital space
Dec 02, 2021
Fight for tech talent keeps companies on their toes
Nov 25, 2021
Blockchain: How NFTs are revolutionising sports, art, music, and many more
Nov 17, 2021
How AllianceBlock is bridging the gap between FinTech and traditional finance
Nov 08, 2021
FinTech Comes to the Rescue of Small Businesses
Jul 28, 2021
How AdTech is Helping Brands Step Up Their Video Marketing Game
Jul 19, 2021
Successfully Creating Software Products in 2021
May 26, 2021
From Niche to Mainstream: Blockchain and Crypto Assets Regulation
May 19, 2021
How AI/ML is Scaling Automation
May 06, 2021
A Realistic Outlook on the Future of Work!
Apr 26, 2021
Reflections on establishing a start-up in a pandemic - the good, the bad and the ugly
Apr 20, 2021
Evolving Customer Experience in Fintech
Mar 16, 2021
The Rise of RegTech
Mar 11, 2021
How are CTOs Overcoming Key Challenges in 2021?
Mar 04, 2021
Get Up To Speed With Mobile Communication Compliance!
Mar 01, 2021
Marketing Essentials for Your Startup!
Feb 15, 2021
Marketing Essentials for Your Startup!
Feb 15, 2021
Old Vs New in Fintech!
Jan 30, 2021
The Latest Trends in Fintech!
Jan 18, 2021
Develop an Agile Mindset to Drive Successful Change!
Jan 13, 2021
Technology Trends in Japan
Dec 02, 2020
How effective is staff training in your company? Why VR is fast replacing traditional methods!
Nov 26, 2020
Why HR is Critical to Your Company's Success
Nov 12, 2020
Is Blockchain Still a Trend?
Nov 04, 2020
Life Science Innovation in Poland is Thriving!
Oct 29, 2020
What Can a Virtual Hackathon Offer Your Organisation?
Oct 26, 2020
Know Who You Are & Create a Better Future!
Oct 22, 2020
How Data is Reshaping Video Marketing!
Oct 12, 2020
What’s the latest in Adtech?
Oct 05, 2020
Launching a New Product?
Sep 28, 2020
Trust Online - How?
Sep 16, 2020
Huge Potential for SaaS in the CEE Region!
Sep 09, 2020
Augmented Reality (AR) will impact every industry in the next 5 years!
Aug 31, 2020
Why Massive Budgets aren't Everything in Gaming?
Aug 24, 2020
The Fabulous World of Gaming with Hendrik Lesser
Aug 17, 2020
Is AR/VR about to Revolutionise Gaming?
Aug 10, 2020
Empowering and Passionate, Robin Flodin’s road to gaming success
Aug 04, 2020
Surviving and Thriving in the Gaming Industry
Jul 13, 2020
How The Gaming Industry Has Evolved With Technology
Jul 06, 2020
How Safe and Secure Is Your Workplace? What Could the Future Hold?
Jul 01, 2020
True Company Culture Evolves with Its People!
Jun 18, 2020
Teamwork Depends on Trust
Jun 11, 2020
Combating the Tech Brain Drain in our Regional Cities and Towns
Jun 08, 2020
Follow The Sun To Enhance Your IT Delivery
Jun 04, 2020
Medical translator app thrives in Covid19 pandemic
Jun 01, 2020
Creating Effective Partnerships
May 25, 2020
Hyperloop - Is this the future of transport?
May 12, 2020
Failure leads to Innovation Success?
May 06, 2020
The Gender Divide in Leadership & Technology
May 02, 2020
Nothing could stop the 2020 Wolves summit, not even COVID19
May 02, 2020
VC funding flows into innovation & tech sector - Discover WHY?
May 02, 2020
The hub of business services. Discover the HOW & WHY?
May 02, 2020
Polish innovation is thriving Listen to one entrepreneurs incredible journey
May 02, 2020
Poland is Booming with Bartek Siepracki
May 01, 2020
AI & Blockchain innovation with Gareth Lewis
May 01, 2020
Everything you need to know about Polish talent with Martin Ring
May 01, 2020