Frictionless Innkeeper Podcast
By Steve Short
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Category: Management
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Subscribers: 2
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Episodes: 65
Description
Interesting interviews with innkeepers and lodging experts, aimed to improve the challenging life of the independent innkeeper and lodging professional.
| Episode | Date |
|---|---|
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065: Designing Your Property to Maximize the Guest Experience with James Kuester of Küster Design
|
Apr 11, 2024 |
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064: Elevate the Coffee Experience for Your Guests with Small Batch Roasting
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Mar 14, 2024 |
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063: Money and Water-Saving Shower Heads from an Aerospace Engineer Turned Solopreneur
|
Feb 09, 2024 |
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062: 2024 ALP Conference & Marketplace Preview
|
Jan 25, 2024 |
|
061: Increasing Room Revenue Through Artificial Intelligence with Patty Sung and Chris McPherson of TakeUp
|
Jan 04, 2024 |
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060: Maximizing Bookings Through Google Business Profile
|
Dec 05, 2023 |
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059: Increasing Revenue Through Wedding Offerings
|
Oct 25, 2023 |
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058: State/Regional Association Spotlight: Michigan Bed and Breakfast Association (MBBA)
|
Oct 04, 2023 |
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057: Creating Unique On-Property Experiences
|
Sep 25, 2023 |
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056: How We Doubled Bookings and Our Property’s Value in Five Years
|
Aug 17, 2023 |
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055: Why Professional Lodging Photography Matters
|
Aug 01, 2023 |
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054: The Future of ALP with Sarah Gazi, New CEO
|
Jan 31, 2023 |
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053: The Unforeseen Impact of Google Travel on Bookings
|
Jan 19, 2023 |
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052: Redesigning Your Property and Rejuvenating Your Lodging Career
|
Dec 21, 2022 |
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051: How Travel Influencers can Increase Bookings for your Property with Travel Blogger Valerie Stimac
|
Oct 17, 2022 |
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050: Enhancing Direct and Online Bookings with Ben Ollic, Sr. Digital Marketing Specialist, and Kyle Collins, Sales Representative of Q4Launch
|
Sep 22, 2022 |
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049: Accommodating Vegan Guests with Michele Salisbury, Owner & Chef of Salisbury House at Bethany Beach
|
Aug 15, 2022 |
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048: Why the Guest Experience is Always Paramount, with Steve Short, Founder and CEO of the Frictionless Guest App
|
Jul 17, 2022 |
|
047: Why Outdoor Lighting is Important with Mike Glaeser, Field Support Consultant of Outdoor Lighting Perspectives
|
Jun 19, 2022 |
|
046: Challenging the Status Quo with Eben Viens, Owner of The B&B Team
|
May 16, 2022 |
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045: Supporting the Entire Guest Journey with Christian Holmsen, CEO, and Jeff Hebrink, Customer Success Consultant, of rezStream
|
Apr 05, 2022 |
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044: Unleashing the Power of a Great Guest Service Experience with Samantha Irwin, Owner of Kaizen Business Coaching and Consulting
|
Mar 15, 2022 |
|
043: Nathan Mayfield, Vice President of ResNexus, Discusses Their Extensive Offering
|
Feb 23, 2022 |
|
042: Mark Reichle, CEO of Select Registry, Discusses Upcoming 50th Anniversary Conference and Gala, Feb. 5-6
|
Jan 17, 2022 |
|
041: Tim Wilson, Director of Sales at bnbfinder, Discusses Platform for Direct and Commission-Free Bookings
|
Jan 11, 2022 |
|
040: Kris Ullmer and Erik Spence of the Association of Lodging Professionals (ALP) Discuss the Upcoming 2022 ALP Conference and Marketplace
|
Dec 14, 2021 |
|
039: Randy Bangs, Owner of Get Heads in Beds, Discusses Marketing and Branding your Property
|
Dec 07, 2021 |
|
038: Jim Snediker, Co-Founder and CEO of Stock Mfg Co., Discusses Branded Workwear for Differentiating Your Offerings
|
Nov 22, 2021 |
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037: Richard Aday, Founder, CEO & Principal Engineer at ThinkReservations, Discusses the Evolution of their Offering
|
Nov 01, 2021 |
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036: Paul Wegert and Jenifer Neptune of Boutique Hotel Professionals Discuss Boutique Lodging Differentiation
|
Oct 04, 2021 |
|
035: Karen Thorne, Owner of the Bed and Breakfast Academy, Discusses Training for Innkeepers
|
Aug 13, 2021 |
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034: Darci Bartlett, President of the Non-Profit Interim Innkeepers Network, Discusses Temporary Staffing Options
|
May 05, 2021 |
|
033: Wendy Kelly, Owner of Wall Street Suites and the Agate Beach Motel, Discusses Her Unexpected Innkeeping Journey
|
Apr 26, 2021 |
|
032: Emily and Matthieu Monnier, Managers of Trapper’s Rendezvous, Discuss Increase in Bookings
|
Feb 27, 2021 |
|
031: Christa Freeland, Manager of the Founder House Austin, Provides Insights Into the Millennial Traveler (Part Two)
|
Feb 09, 2021 |
|
030: Wild Man Dan Tatarka and Terri Tatarka, Owners/Innkeepers of WildManDan’s Beercentric Bed and Breakfast, Discuss Their Passion for Beer and Pleasing Guests
|
Nov 24, 2020 |
|
029: Christa Freeland, Manager of the Founder House Austin, Discusses Her Innovative Shared-Use Lodging Concept
|
Nov 04, 2020 |
|
028: Marilyn Bushnell and Eliot Dalton, Innkeeping Consultants and Brokers, Discuss the State of the Lodging Marketplace in the Face of COVID-19
|
Sep 16, 2020 |
|
027: Jim Meade, Owner/Innkeeper of Bear Lodges and Author of “No Cooked Breakfast” Discusses his Non-Traditional Approach to Innkeeping
|
Jul 24, 2020 |
|
026: Teresa Luttrell, Enliven B&B Innkeeper and the “Queen of Hygiene”, Provides Amazing Suggestions for Truly Effective Cleaning in the Post-COVID-19 World
|
Jun 10, 2020 |
|
025: Brian Ontiveros-Kersch with Bed Bug Advisor Discusses Bed Bug Mitigation for Innkeepers
|
May 26, 2020 |
|
024: Kent Schnepp, CEO of Odysys, on the Top 3 Marketing Topics that Innkeepers should Focus on NOW as COVID-19 Winds Down
|
Apr 29, 2020 |
|
023: Teresa Luttrell, Owner/Innkeeper of Enliven Bed and Breakfast, Discusses Her Healthy, Chemical-Free Inn
|
Apr 08, 2020 |
|
022: John Smallwood, Founder and CEO of ExpressRez, Discusses His New Specialized Reservation Service for Innkeepers
|
Mar 04, 2020 |
|
021: Monique Greenwood, Owner/Innkeeper of Akwaaba Bed & Breakfast Inns and Star of Oprah Winfrey Network’s “Checked Inn” Reality TV Show (Part 2)
|
Feb 04, 2020 |
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020: Monique Greenwood, Owner/Innkeeper of Akwaaba Bed & Breakfast Inns and Star of Oprah Winfrey Network’s “Checked Inn” Reality TV Show (Part 1)
|
Nov 26, 2019 |
|
019: Monica Edwards, Successful Innkeeper and Director of the African American Association of Innkeepers International
|
Oct 30, 2019 |
|
018: Linda Hayes, Renowned Innkeeping Consultant, Discusses Creative Investor/Innkeeper Start-Ups, Opening New Boutique/Upscale Properties, and Hiring GMs
|
Sep 18, 2019 |
|
017: Megan Smith, Renowned Innkeeping Consultant, Discusses How to Increase Revenues and Improve Operations
|
Aug 22, 2019 |
|
016: Rob Fulton, CEO of AIHP, Discusses the 2019 State of B&Bs Report and the Future of Independent Hospitality
|
Jul 15, 2019 |
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015: Brian Coleman, GM of the Biltmore Greensboro Hotel, Discusses His Service Mentality
|
Jun 25, 2019 |
|
014: Rob Fulton, CEO of AIHP, Discusses the Recent AIHP Summit and the Overall State of B&B Industry
|
Jun 07, 2019 |
|
013: Peter MacLaren, Owner and Operator of the West Hill House B&B, Discusses Ingredients for Being an Award-Winning Property
|
May 14, 2019 |
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012: Tim Piper, B&B Expert with The Hearthside Group, Discusses Realities of Buying and Selling a Property
|
Apr 03, 2019 |
|
011: Wendy Collins, Co-Owner of The Mission Inn, Discusses Her “High-Tech, High-Touch” Approach to Guest Satisfaction
|
Mar 04, 2019 |
|
010: Kenni Ball, Hired Innkeeper for the Wallingford Victorian Inn, Discusses Her Role as an Outsourced Employee
|
Feb 06, 2019 |
|
009: Isabelle Chicoine and Karim Houry, Owners of the Woodstocker B&B, Discuss Their Property Selection Process and Transition to Being Innkeepers in New England
|
Jan 24, 2019 |
|
008: Linda Smith, Owner and Operator of Rachael’s Dowry Bed & Breakfast, Discusses Airbnb Legislation in Baltimore
|
Dec 20, 2018 |
|
007: Elaine Herbert, Owner and Operator of the Yelton Manor, Discusses Why Millennials Are Her Ideal Guests
|
Nov 07, 2018 |
|
006: Elaine Herbert, Owner and Operator of the Yelton Manor, Discusses How Airbnb Has Ruined Communities Worldwide
|
Oct 18, 2018 |
|
005: Debbi Fotsh, Owner and Operator of Woodridge B&B, Discusses Challenges Innkeepers Face with OTAs
|
Oct 09, 2018 |
|
004: Tom Werman, Owner of Stonover Farm, Discusses Transition from Legendary Rock ‘n’ Roll Producer to Innkeeper
|
Oct 07, 2018 |
|
003: Jim Belote, Owner of The Beall Mansion, Discusses Secrets to Running an Award-Winning Property
|
Sep 11, 2018 |
|
002: Christine Boeke, Owner of Westcott House Bed & Breakfast, Shares Her Story of Becoming an Innkeeper After a High-Profile Media Career
|
Sep 06, 2018 |
|
001: Michelle Heurung, Owner of the Lamberson Guest House, Tells Her Story of Tragedy and Triumph
|
Jun 21, 2018 |