The Resilient Retail Game Plan

By Resilient Retail Club's Catherine Erdly

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Category: Entrepreneurship

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Episodes: 270

Description

Welcome to the Resilient Retail Game Plan - a small business podcast with me, independent UK-based small business and retail expert Catherine Erdly, founder of The Resilient Retail Club. A podcast for anyone wanting to start, grow, or scale a profitable small business. Aimed at independent retailers, e-commerce brands, indie sellers, online shops, independent boutiques, shopkeepers, brands and makers. The Resilient Retail Game Plan is a small business podcast dedicated to one thing - breaking down the concepts and tools I’ve gathered from twenty years in the retail industry in the UK and USA and showing you how you can use them in your small business.

Episode Date
Scaling your product retail business beyond six figures
Sep 11, 2025
Your Q4 Retail Marketing Plan (PR, email, ads, social) That Works!
Sep 04, 2025
Christmas Stock Planning For Product Retail Businesses: Avoid Sell outs & overbuying
Aug 28, 2025
The four best ways to grow your small product retail business
Aug 21, 2025
Just £170 could save your retail business from disaster!
Aug 14, 2025
Controlling Cash Flow - The SHOPS Framework
Aug 07, 2025
The Jellycat drama explained
Jul 31, 2025
Product pricing and the value triangle
Jul 24, 2025
Sell Less, Make More: Pricing and Profit Margin Tips for Retailers
Jul 17, 2025
5 retail lessons from 5 years of this podcast
Jul 10, 2025
Sure-fire Shopify Conversion Rate Improvements with Pip Hounslow
Jul 03, 2025
How Bird and Blend Turned Tea into an Experience at Retail ROAR with Mike Turner
Jun 26, 2025
Turn Comments Into Sales: Using Social Listening to Grow Revenue with Brooke Sellas
Jun 19, 2025
Stop Bleeding Cash - Fix Your Stock System
Jun 12, 2025
5 Lessons in Growing with Your Customers from Retail ROAR with Claire Burrows
Jun 05, 2025
Storytelling That Sells (Without Sounding Salesy) with Char Dixon
May 29, 2025
How Retail by Design Helped a Founder Fall Back in Love With Her Business with Katie Glickman
May 22, 2025
Holiday? Heck Yes! 3 Systems That Keep Sales Rolling
May 15, 2025
Idea → Aisle: Ship Your Product Faster
May 08, 2025
Payday for the Boss: Cash-Flow Moves to Fund You
May 01, 2025
Stuck at Six Figures? Why Retailers Must Shift Gears to Scale (Without Burning Out)
Apr 24, 2025
TikTok Till-Ringer: Retail Hacks That Sell
Apr 17, 2025
How to Create Irresistible Displays That Drive Sales with Michelle Sherrier
Apr 10, 2025
Track the Right Numbers to Reach Your Q2 Goals
Apr 03, 2025
The Wholesale Strategies That Took Bare Kind to One Thousand Retailers with Andrew Kemp
Mar 27, 2025
The Email Strategy That Keeps Customers Coming Back with Hannah Spicer
Mar 20, 2025
The Talks You Can't Miss at Retail ROAR 2025
Mar 13, 2025
How a Stock Doctor Helps Small Businesses Think Like Big Retailers
Mar 06, 2025
RETAIL ROAR 2025: The Must-Attend Summit for Small Product Businesses
Feb 27, 2025
Scroll → Sale: 2025 Social Moves That Ring Up Revenue
Feb 20, 2025
Retail Stock Stress to Profit Pop: Beat Inventory Pain
Feb 13, 2025
The Power of Setting Goals: Why Your Retail Business Needs a Clear Vision
Feb 06, 2025
The Link Between Mindset and Sales Performance with Sophie French
Jan 30, 2025
Four Seasonal Events Every Retailer Should Use to Drive Sales
Jan 23, 2025
Can retail owners learn to be successful?
Jan 16, 2025
How to Clear Out Dead Stock While Protecting Your Brand
Jan 09, 2025
Turn a Side Project into a Profitable Retail Brand
Jan 02, 2025
Four Retail Trends Shaping 2025
Dec 26, 2024
How retail businesses can leverage Meta ads and ad trends
Dec 19, 2024
How retail businesses can leverage PR
Dec 12, 2024
Want your product retail or e-commerce business ranking on Google?
Dec 05, 2024
Simplifying Small Business Marketing with Constant Contact
Nov 28, 2024
Have you ever felt overwhelmed by your business numbers?
Nov 21, 2024
How Instagram Chatbots can transform your retail business
Nov 14, 2024
How to use Black Friday to Clear Your Dead Stock
Nov 07, 2024
Retail Customer Service Horror Stories
Oct 31, 2024
Retailer Survival Guide: managing cash flow from September to November
Oct 24, 2024
Is the High Street Dead? A Look at the Future of UK Retail
Oct 17, 2024
Avoiding Stock Shortages and Curbing Impulse Buying: Practical Steps for Retailers
Oct 10, 2024
Meet the Stock Doctor: The Retail Inventory Expert Every Shop Needs
Oct 03, 2024
Christmas 2024 Unwrapped: Key Insights Every Retailer Should Know
Sep 26, 2024
How Leaning into Expertise Turned One Retailer Around
Sep 19, 2024
Purpose‑Led Retail Success: Lessons from Lucy & Yak
Sep 12, 2024
Finding Purpose in Your Brand: A Conversation with Jo Tucker
Sep 05, 2024
Mastering Retail Profit Margins with Catherine Erdly
Aug 29, 2024
Secrets to Successful Amazon Selling with Vicki Weinberg
Aug 22, 2024
Clearing Slow Stock Without Damaging Your Brand with Catherine Erdly
Aug 15, 2024
Routines Of Highly Successful Retailers with Catherine Erdly
Aug 08, 2024
Crafting Creative Christmas Content: Innovative Ideas for Retailers
Aug 01, 2024
Stress-Free Christmas Marketing: Practical Strategies for Retailers
Jul 25, 2024
Creating Irresistible Christmas Gift Bundles and Offerings
Jul 18, 2024
Christmas in July: Finding Your Perfect Product
Jul 11, 2024
Thriving Through the Festive Season: Your Christmas in July Strategy
Jul 04, 2024
Why Now Is the Time to Plan Your Christmas Strategy
Jun 27, 2024
5 Elements for Better Retail Cash Flow (SHOPS)
Jun 20, 2024
How Your Mindset Impacts Your Business Success
Jun 13, 2024
5 Lessons Learned from Ambitious Product Business Owners
Jun 06, 2024
Celebrating 200 Episodes: Milestones and Lessons Learned
May 30, 2024
12 Essential Father's Day Marketing Tips for Retailers
May 23, 2024
5 Truths About Cash Flow in Retail
May 16, 2024
Social Media Content Creation Secrets for Retail Success
May 09, 2024
Your Stock Management Questions Answered
May 02, 2024
The Third Golden Rule of Stock Management
Apr 25, 2024
194 | The Second Golden Rule of Stock Management
Apr 18, 2024
The First Golden Rule for Effective Stock Management
Apr 11, 2024
A Retail Owner's Guide to Effective Branding and Website Design
Apr 04, 2024
Mastering Google Shopping Ads for Retail Success
Mar 28, 2024
Four Golden Rules for Building a Business You Love
Mar 21, 2024
Uncovering What Your Customers Really Want: A Guide to Customer Insights
Mar 14, 2024
Breaking Through Sales Myths: Strategies for Retail Success
Mar 07, 2024
Preparing Your Retail Business for the UK Recession: A Pep Talk
Feb 29, 2024
Making the Most of Retail ROAR
Feb 22, 2024
185 | Creating a Productive Team with Hayley Watts
Feb 15, 2024
184 | Celebrating One Year of Tame Your Tiger
Feb 08, 2024
183 | Creating Memories: Ruth Sturdy and the Colour Chronicles Story
Feb 01, 2024
182 | Creating an Effective Retail Sales Plan for 2024
Jan 25, 2024
181 | How to create a business that feels good (not just looks good)
Jan 18, 2024
180 | 10 Reasons Your Customers Buy in January
Jan 11, 2024
179 | 7 Lessons I Learned from My Mastermind Members
Jan 04, 2024
178 | 5 Questions To Ask As You Scale Your Retail Business
Dec 28, 2023
177 | 4 Trends That Will Reshape the Retail Industry in 2024
Dec 21, 2023
176 | The Power of Influencer Marketing in Retail with Lindsay Schneider
Dec 14, 2023
175 | Negotiation Strategies and Techniques for Retail Business Growth with Simon Duncan
Dec 07, 2023
174 | Scaling Your E-commerce Business with Yoni Kozminski
Nov 30, 2023
173 | Finding Value Beyond Business with Toks Aruoture
Nov 23, 2023
172 | From Fast To Slow Fashion With Emma & Leanne Duncan
Nov 16, 2023
171 | Your Business And Black Friday
Nov 09, 2023
170 | All Things TikTok With Penny Walker
Nov 02, 2023
169 | Strategic Content Production & Youtube With Matthew Hughes
Oct 26, 2023
168 | The Fourth Quarter Cash Flow Crisis
Oct 19, 2023
167 | Founding, Funding, Fabrication And Fashion With Caroline Gogolak
Oct 12, 2023
166 | What Role A Physical Store Can Play For A Retail Brand With Katie Mitchell
Oct 05, 2023
165 | All About Paid Advertising With Melanie Eilers
Sep 28, 2023
164 | Five Ways That Being Part Of A Community Is A Secret Weapon For You And Your Product Business
Sep 21, 2023
163 | Selling Socks, Saving Wildlife And The Art Of Wholesale With Lucy Jeffrey
Sep 14, 2023
162 | How To Strategise For Christmas Success
Sep 07, 2023
161 | My Predictions For Christmas 2023
Aug 31, 2023
160 | How To Make More Money In Your Business
Aug 24, 2023
159 | Staying Agile And Revolutionising Wholesale For Independent Retailers With Charlotte Broadbent
Aug 17, 2023
158 | Scaling Up And Growing A Supportive Team With Helen Dukes
Aug 10, 2023
157 | Building In Sustainability And Changing The Fashion Business Model With Cally Russell
Aug 03, 2023
156 | Post-Purchase Upselling With Ruth Even Haim
Jul 27, 2023
155 | Building A Business On Amazon With Emily Johnson
Jul 20, 2023
154 | Seven Tips For Using Summer To Get Ready For Christmas
Jul 13, 2023
153 | The Difference Between Being A Designer/Maker And Building A Brand With Sabira Silcock
Jul 06, 2023
152 | Getting Serious With Jen Fuller
Jun 29, 2023
151 | The Slow Burn To Success With Sallie King
Jun 22, 2023
150 | Ten Minute Tips: Running A Promotion That Doesn’t Damage Your Brand
Jun 15, 2023
149 | Ten Minute Tips: Creating A Product Your Customer Really Wants
Jun 08, 2023
148 | Using Artificial Intelligence In Your Creative Product Business
Jun 01, 2023
147 | Seven Vital Ways To Avoid Giving Up On Slow Sales Days
May 25, 2023
146 | From Side Hustle To Full Time With Hannah Burn
May 18, 2023
145 | A Resilient Retail Reflection: Ten Highlights From The Last Three Years
May 11, 2023
144 | Making The Most Of Father’s Day In Your Business
May 04, 2023
143 | Four Key Traits That Product Business Owners Need To Have In Order To Flourish
Apr 27, 2023
142 | Building Your Small Business On A Budget: Elizabeth Stiles
Apr 20, 2023
141 | Building Your Small Business On A Budget: Jayne Lasley of Fairlie Curved
Apr 13, 2023
140 | Building Your Business On A Budget: Steph Douglas of Don't Buy Her Flowers
Apr 06, 2023
139 | Building Your Business On A Budget: Rebecca Gibbions of Last Night I Dreamt
Mar 30, 2023
138 | Building Your Business On A Budget: Laura Schofield of Otto & Ivy
Mar 23, 2023
137 | The Importance Of Investing In Product Photography
Mar 16, 2023
136 | Five Ways To Share The Reality Behind Your Business Without Guilting Your Customer
Mar 09, 2023
135 | Building Brilliant Brands And Buyer Behaviour with Cara Bendon
Mar 02, 2023
134 | “Tame Your Tiger: How To Stop Your Product Business Eating You Alive”
Feb 23, 2023
133 | Five Crucial Figures That You Need To Know To Boost Your Business In 2023
Feb 16, 2023
132 | 12 Ways Your Small Business Can Make The Most Of Mother’s Day
Feb 09, 2023
131 | 5 Essential Traits That Product Business Owners Need To Have To Thrive In 2023
Feb 02, 2023
130 | Four Ways You Can Get Your Small Business Ready For Spring And Beyond
Jan 26, 2023
129 | Six Seductive Reasons Why Your Customer Will Buy From Your Small Business This Valentine’s Day
Jan 19, 2023
128 | Four Trends That Will Shape Retail In 2023
Jan 12, 2023
127 | The Most Important Thing You Can Do For Your Business In 2023
Jan 05, 2023
126 | The Importance Of Stress Relief
Dec 29, 2022
125 | Four Ways To Boost Your Sales In January
Dec 22, 2022
124 | Five Things You Can Do In Your Business During The Quiet Time  
Dec 15, 2022
123 | Five Cash-Boosting Tips For Managing Your Stock At Christmas
Dec 08, 2022
122 | Getting Your Website and Email Marketing Ready For 2023 With Elle Williamson
Dec 01, 2022
121 | Education, Representation & Inspiration With Natalie Bent
Nov 24, 2022
120 | My Five Observations In The Run-Up To Christmas
Nov 17, 2022
119 | Four Easy Ways To Maximise Your Sales At Christmas Events
Nov 10, 2022
118 | Four Ways To Grow Your Sales At Christmas
Nov 03, 2022
117 | Creating, Curating And Community With Beck Prior
Oct 27, 2022
116 | Five Crucial Factors To Keep In Mind When Planning Christmas Promotions 
Oct 20, 2022
115 | Advertising, Algorithms And More With Narada McKoy
Oct 13, 2022
114 | Making The Most Of Markets With Nicki Capewell
Oct 06, 2022
113 | Leveraging Live Streaming With Rob Smith
Sep 29, 2022
112 | My Top Five Tips For Running Your Business In A Recession
Sep 22, 2022
111 | Troubleshooting Trademarks and Cultivating Collabs with Rosie Greener
Sep 15, 2022
110 | My Resilient Retail Predictions For Christmas 2022
Sep 08, 2022
109 | Nine Ways To Create An Extraordinary Customer Experience
Sep 01, 2022
108 | Five Ways To Avoid Your Product Business Becoming A Burden
Aug 25, 2022
107 | Being Visible, Showing Up And Selling More With Elizabeth Stiles
Aug 18, 2022
106 | Six Key Tips For Sustainable Seasonal Selling
Aug 11, 2022
105 | Risk And Resilience With Emily Canino
Aug 04, 2022
104 | Representation In Retail With Cherelle Brown
Jul 28, 2022
103 | From Social Housing To Design Studio: Significant Shifts with Gayle Mansfield
Jul 21, 2022
102 | B Corps: Doing Better Business with Sarah Jordan
Jul 14, 2022
101 | The State Of Wholesale in 2022 With Therese Ortenblad
Jul 07, 2022
100 | The Resilient Retail Recap: Your Top Five Interviews
Jun 30, 2022
99 | Rethinking Your Instagram Strategy
Jun 23, 2022
98 | Playing Your Cards Right With Vicky Simmons
Jun 16, 2022
97 | The Intersection Of Personalisation And Technology With Simon Belsham
Jun 09, 2022
96 | Brand Building, Pivoting And Sustainability With David Abrahamovitch
Jun 02, 2022
95 | A Resilient Retail Pep Talk
May 26, 2022
94 | Five main areas to consider to fully leverage your profit potential
May 19, 2022
93 | The Importance Of Strategy In Growing Your Sales
May 12, 2022
92 |The Important Role Websites Play For Small Business With Aime Cox-Tennant
May 05, 2022
91 | Social Entertainment and Embracing The Creative with Thomas Rankin
Apr 28, 2022
90 | The Evolution Of Etsy And Harnessing Hyper Narrow Markets With Lauren Keplinger
Apr 21, 2022
89 | Managing Different Revenue Streams With Fiona Fawcett
Apr 14, 2022
88 | People, Planet and Profit with Mary Portas and Nicky Chenery
Apr 07, 2022
87 | Five Key Factors Impacting The Retail Industry Right Now
Mar 31, 2022
86 | The Creative Combining Of Content And Commerce
Mar 24, 2022
85 | How can retailers thrive in the virtual world?
Mar 17, 2022
84 | Resilient Retail: The Book - A Sneak Preview!
Mar 10, 2022
83 | Collaboration, Personalisation and On-Demand Designs with Taymoor Atighetchi
Mar 03, 2022
82 | Pricing And Profitability In The Era Of Rising Costs
Feb 24, 2022
81 | Classics, Candles, Community And Circularity With Thalia Caddy Of Wild Books
Feb 17, 2022
80 | Innovation In The Circular Economy With Charlotte Morley Of The Little Loop
Feb 10, 2022
79 | Empowerment, Experience and Innovation With Connie Nam of Astrid & Miyu
Feb 03, 2022
78 | Recommerce With Wilson Griffin and Karin Dillie of Recurate 
Jan 27, 2022
77 | What Does Success Look Like In 2022?
Jan 20, 2022
76 | Making Plans For Uncertain Times
Jan 13, 2022
75 | Creating Communities With Jessica Rose
Jan 06, 2022
74 | 2021: A Year In Review
Dec 30, 2021
73 | Value and Values: What Lies Ahead For Retail In 2022?
Dec 23, 2021
72 | Slow Marketing, Social Enterprise And The Personal Touch With Charlotte Pearce
Dec 16, 2021
71 | Staying Resilient: Self Care and Rest with Ekua Cant
Dec 09, 2021
70 | Managing The Demands Of Your Business And Your Body With Beth Coldrick
Dec 02, 2021
69 | Charitable Giving And Purpose-Led Product Businesses with Veronica Bamford-Deane
Nov 25, 2021
68 | Real-life Retail With Club Members Rani, Annabelle and Emily
Nov 18, 2021
67 | Quick Wins And Tik Tok With Charis Varley
Nov 11, 2021
66 | The Importance Of Showing Up At Christmas With Elizabeth Stiles
Nov 04, 2021
65 | What Does Black Friday Mean For Your Business?
Oct 28, 2021
64 | Anxiety-Reducing Accounting with Rachel Martin
Oct 21, 2021
63 | Spreading Happiness with John’s Crazy Socks
Oct 14, 2021
62 | Connected Packaging With Cameron Worth
Oct 07, 2021
61 | Consumer Personalization with Michael Osborne
Sep 30, 2021
60 | How Can You Maximise Your Efficiency?
Sep 23, 2021
59 | Mapping Out And Planning For The Festive Season
Sep 16, 2021
58 | Bringing Big Retail And Small Brands Together With Matt Hopkins
Sep 09, 2021
57 | Three Questions To Ask Yourself When Ordering Your Christmas Stock
Sep 02, 2021
56 | 5 Books That Have Made An Impact On Me And My Business
Aug 26, 2021
55 | The Power Of The Personal: PR And Branding With Lucy Werner
Aug 19, 2021
54 | Mastering Management with Pip Foulsham
Aug 12, 2021
53 | Seeing The Funny Side With Small Biz Memes
Aug 05, 2021
52 | Santa’s Little Helpers: Hiring and HR with Mandy Hamerla
Jul 29, 2021
51 | (Merry) Digital Marketing with Narada McKoy
Jul 22, 2021
50 | PR, Press And Product Placement With Rosie Davies-Smith
Jul 15, 2021
49 | Getting Ready For Christmas…In July with Joanne Griffin
Jul 08, 2021
48 | Pitching To The Press with Komal Pandya-Rao
Jul 01, 2021
47 | Purchase-Planning and Pinterest with Vanessa Rinaldi 
Jun 24, 2021
46 | Guest Blogging with Colette Machado
Jun 17, 2021
45 | SEO Strategy with Khaleelah Jones
Jun 10, 2021
44 | Effective E-Commerce With Anna Hennebeck
Jun 03, 2021
43 | The Power Of Email Marketing With Eman Ismail
May 27, 2021
Birthday Bonus Episode - 5 things I've Learnt About Creative Product Businesses From Running My Membership
May 26, 2021
42 | Lessons in Loyalty With Fiona Stevens
May 20, 2021
41 | Etsy And Empowerment with Silvina De Vita
May 13, 2021
40 | The World Of Wholesaling With Therese Ørtenblad
May 06, 2021
39 | Sharing your journey with Manmeet Sokhi
Apr 29, 2021
38 | All Things Video With Jessica Wreford
Apr 22, 2021
37 | Award-Winning Aspirations with Katie Glickman of Bibbily Boo Bibs
Apr 15, 2021
36 | The Resilient Retail Product Business Survey: Part 3
Apr 08, 2021
35 | The Resilient Retail Product Business Survey: Part 2
Apr 01, 2021
34 | The Resilient Retail Product Business Survey: Part 1
Mar 25, 2021
33 | Workload Management: Balancing The Demands Of Your Business
Mar 18, 2021
32 | The State Of Retail In 2021
Mar 11, 2021
31 | My Breakdown Of Break-Even Analysis
Mar 04, 2021
30 | Paying Yourself In 2021
Feb 25, 2021
29 | The Trading Mentality - from Aggressive Arcadia to Positive Patagonia
Feb 18, 2021
28 | Where To Sell Your Creative Products
Feb 11, 2021
27 | Postage And Packaging
Feb 04, 2021
26 | Six Steps To Being More Productive
Jan 28, 2021
25 | What Success In 2021 Looks Like
Jan 21, 2021
24 | The Planning Process: SWOT Up And Get SMART
Jan 14, 2021
23 | Festive Feedback And Lessons Learnt
Jan 07, 2021
22 | 2021 Retail Trends
Dec 31, 2020
21 | Post Christmas Spring Cleaning
Dec 24, 2020
20 | Growing And Scaling Your Creative Product Business
Dec 17, 2020
19 | Driving Traffic To Your Website
Dec 03, 2020
18 | Christmas Spending In 2020: Five Key Takeaways
Nov 26, 2020
17 | How To Have A Sale
Nov 19, 2020
16 | Staying Sane In The Run-up To Christmas
Nov 12, 2020
15 | My Guide To Christmas Promotions
Nov 05, 2020
Lockdown 2.0: 7 things you can do to help your business right now
Nov 02, 2020
14 | Selling On Third-Party Marketplaces
Oct 29, 2020
13 | The Fundamental Flaws Of Financial Quick Fixes
Oct 22, 2020
12 | Paying Yourself From Your Product Business Is Essential
Oct 18, 2020
11 | Getting Ready (And Resilient) For Christmas
Oct 11, 2020
10 | Creating A Sales Plan For Your Business
Oct 04, 2020
9 | Selling On Social Media
Sep 27, 2020
8 | Four Ways To Grow Your Sales For Your Creative Product Business
Sep 06, 2020
7 | Five Things You Need To Know Before Starting Your Creative Product Business
Aug 23, 2020
6 | Correct Pricing And The Value Triangle
Aug 09, 2020
5 | Controlling your stock
Jul 26, 2020
4 | Great Products Sell Themselves
Jul 13, 2020
3 | Healthy Profit Margins
Jun 29, 2020
2 | Retail: A Modern History
Jun 29, 2020
1 | To Resilience...and Beyond!
Jun 29, 2020
Welcome to The Resilient Retail Game Plan
Jun 19, 2020