Often Imitated: CX Stories from History
By Caspian Studios
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Category: Management
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Episodes: 66
Description
What can history’s unique experiences teach us about modern customer experience? On this podcast, we examine moments from the past – from Woodstock in 1969 to Edison’s first light bulb to the Pringles can – that have been often imitated but never duplicated.
| Episode | Date |
|---|---|
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Giving Your CX Some Movie Magic with Ruben Harris, CEO, Career Karma
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Aug 10, 2022 |
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CX by the Truckload with Dakota Semler, Co-Founder and CEO, Xos Trucks
|
Jul 22, 2022 |
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Call Your CX up to the Big Leagues with Adam Grossman, CMO, Boston Red Sox and Fenway Sports
|
Jul 15, 2022 |
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Is your CX finger-licking good? with Bob Kraut, 4-Time CMO and Current CMO, Billy Jealousy
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Jul 02, 2022 |
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Making Your CX the GOAT with Andy Pearson, VP of Creative, Liquid Death
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Jun 23, 2022 |
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Unclog Your CX with Dave Fink, Co-Founder and CEO, Postie
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Jun 17, 2022 |
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A Guide to Simple CX with Joe Burton, CEO, TeleSign
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May 20, 2022 |
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How to Win the CX Space Race with Abakar Saidov, Co-Founder & CEO, Beamery
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May 06, 2022 |
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How to Get Highly Rated CX with Jodie Jansen, Chief Customer Officer, Mediafly
|
May 05, 2022 |
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Turning Adversity into Success, Triumph, and Achievement with David Lehman, President and COO, Birdeye
|
Apr 07, 2022 |
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Finding Your Niche with Ineta Jekabsone-Kempela, Global Customer Service Director, Printful
|
Apr 01, 2022 |
|
Send Your CX Back to Work with Amy Yin, Founder and CEO, OfficeTogether
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Mar 19, 2022 |
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Safeguarding Your CX with Ty Smith, Founder and CEO, CommSafe AI
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Mar 12, 2022 |
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Mixing the Best CX Cocktail with Jake Reichert, VP of Engineering, Yotascale
|
Mar 05, 2022 |
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The Ingredients to a Perfect CX with Kimberly Shenk, Co-Founder and CEO, Novi Connect
|
Feb 11, 2022 |
|
Focus on Your CX with Javier Santana, Co-Founder, Launch
|
Jan 28, 2022 |
|
How to Collect Success with Doug Neil, Chief Marketing & Branding Officer, Chronicle
|
Jan 07, 2022 |
|
The Ultimate CX (Christmas Experience)
|
Dec 22, 2021 |
|
Accessorize Your CX with Christopher Maiwald, Founder and Managing Director, Wasserstein Home and Lectron
|
Dec 10, 2021 |
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Give Your Customers Barbie’s Confidence with Ron Schneidermann, CEO, AllTrails
|
Nov 12, 2021 |
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Make Your CX Take Flight with Danielle Harris, Managing Director, Engagement & Innovation, Elemental Excelerator
|
Nov 05, 2021 |
|
Perfecting Your Contact Center with Tim McDougal, Managing Director, Deloitte Consulting, and Contact Center Offering Leader, Deloitte Digital
|
Oct 29, 2021 |
|
Putting Your Customer in the Driver’s Seat with Nathan Hecht, Founder and CEO, Rodo
|
Oct 23, 2021 |
|
How to Strike CX Gold with Michael Gasiorek, Head of Marketing, TrustToken and Founder and CEO, Truth Cartel
|
Oct 21, 2021 |
|
The Power of Feedback with Craig Walker, Founder and CEO, Dialpad
|
Oct 08, 2021 |
|
Give Your CX a Lift with Ian Andrews, Principal & Co-Founder at Power Pro iPad Leasing
|
Oct 01, 2021 |
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Giving Your Customers Their Lightbulb Moment with Shawn Olds, Co-Founder and CEO, boodleAI
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Sep 24, 2021 |
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Making Your CX Go Viral with Krishna Subramanian, Co-Founder and CEO, Captiv8
|
Sep 16, 2021 |
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How to Communicate Like a Comedian with Grad Conn, Chief Experience Officer of Sprinklr
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Sep 09, 2021 |
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Bake the Perfect CX with April Dunford, Founder, CEO of Ambient Strategy
|
Sep 03, 2021 |
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Steering Your Brand Through a Sea of Disinformation with Wasim Khaled, CEO of Blackbird.ai
|
Aug 26, 2021 |
|
How to Give Away Millions with Laura Barbieri, Manager, CSR & Community Relations at LG
|
Aug 13, 2021 |
|
How to Save Your Customer’s (Financial) Life with Varun Krishna, SVP and Head of Consumer Finance at Mint
|
Jul 30, 2021 |
|
Sustainability Now for the Customer of the Future with Holley Chant, Director of Sustainability at Lendlease
|
Jul 20, 2021 |
|
Making Customer Education an Art with Ben Kovalis, Co-founder and CMO, Art AI
|
Jul 02, 2021 |
|
How to Be a CX Gladiator with Chris Hsu, Co-founder and CEO of Zibo
|
Jun 23, 2021 |
|
How to Bring Your CX Out of the Stone Age with Daniel Sines, CEO and Co-Founder of Traitify
|
Jun 09, 2021 |
|
Driving Your CX to the Limit with Oliver Hughes, CMO, Red Bull Racing Honda
|
May 19, 2021 |
|
How to Make CX Magical with Derek Tadashi Morishita, Director of Restaurants at Sahara Las Vegas
|
Apr 29, 2021 |
|
If You Called Your Customers, Would They Pick Up? with Erik Nierenberg, CEO of Litmus
|
Apr 08, 2021 |
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Radically Transparent CX with Aurimas Adomavicious, President of Devbridge
|
Apr 02, 2021 |
|
How to Create Your CX Fantasy with JJ Zachariason, Editor-In-Chief at FanDuel and numberFire
|
Mar 25, 2021 |
|
The Great Wall, Smoke Signals, and Your Communication Ethos with Erica McMannes, Founder and COO of Instant Teams
|
Mar 17, 2021 |
|
Season 2 Coming Soon
|
Mar 12, 2021 |
|
Never Take No For An Answer w/ Nitin Pachisia, Founding Partner of Unshackled Ventures
|
Feb 24, 2021 |
|
Having a Super CX with Mickey Miller, CEO at Vislink
|
Feb 10, 2021 |
|
The Enigma and the Elephant with Wendy Gonzalez, CEO at Sama
|
Feb 04, 2021 |
|
A Sweet Guide to Your CX Crisis with Susy Schöneberg, Founder and Head of Flexport.org
|
Jan 28, 2021 |
|
The Customer Is Always Right… Right? with Mike Murphy, Founder and CEO at ProctorFree
|
Jan 22, 2021 |
|
The CX Genie with Rafi Sweary, Co-founder and President at WalkMe
|
Jan 15, 2021 |
|
Healthcare, Healthcare! Wherefore art Thou Healthcare? with Eren Bali, Co-founder and CEO at Carbon Health
|
Jan 07, 2021 |
|
A Holly Jolly Podcast
|
Dec 16, 2020 |
|
I Want You...to be a Homeowner with Alex Lofton, Co-founder at Landed
|
Dec 09, 2020 |
|
The Wonderful World of CX with Jacob Smith, Co-founder at Packet
|
Dec 03, 2020 |
|
The Leap and the Nudge with Meggie Palmer, CEO at PepTalkHer
|
Nov 19, 2020 |
|
Through the Desert with Ann Holder, CEO at Odonata Health
|
Nov 11, 2020 |
|
The Phone Booth Moment with Kristine Steuart, CEO at Allocadia
|
Oct 29, 2020 |
|
Brick by Brick with Grant Geiger, CEO at EIR Healthcare
|
Oct 21, 2020 |
|
What Burgers Teach Us About Two-Way Conversations with Kyle Lacy, CMO at Lessonly
|
Oct 14, 2020 |
|
Finding Creativity in Constraint with Stephen Kieran, Founder at Kirean Timberlake
|
Oct 07, 2020 |
|
The Art of Anticipating Needs with Ali Diab, CEO at Collective Health
|
Oct 01, 2020 |
|
Overlooked and Underserved with Tonio DeSorrento, Co-Founder & CEO at Vemo Education
|
Sep 23, 2020 |
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The Power of the Outsiders with Dustin Cohn, Head of Marketing at Marcus by Goldman Sachs
|
Sep 16, 2020 |
|
Reinventing the Wheel with Zach Scheel, CEO at Rhumbix
|
Sep 09, 2020 |
|
How Benjamin Franklin Was a Copy Cat with Shari Johnston, Founder of Women in Revenue
|
Sep 02, 2020 |
|
Trailer
|
Aug 20, 2020 |