PMP Industry Insiders

By Brought to you by Donnie Shelton and Dan Gordon

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Subscribers: 5
Reviews: 0
Episodes: 248

Description

The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.

Episode Date
Episode 240: Return on Motivation (Just When You Thought You Had Enough MBA Buzzwords)
Aug 28, 2025
Episode 239: Culture, Legacy & Leadership at Sherrill Pest Control
Aug 21, 2025
Episode 238: Insider Look: A PMP Shares His Journey to $3M & Peer Group Takeaways
Aug 14, 2025
Episode 237: Turnaround Tactics: Fix Your Team’s Deadline Problems for Good
Aug 07, 2025
Top Takeaways from July | Insiders Rewind
Aug 04, 2025
Episode 236: How to Grow a Pest Company Through Fintech
Jul 31, 2025
Episode 235: How to Establish a Legal, Effective AI Policy
Jul 24, 2025
Episode 234: OBBBA: Operational & Tax Impacts for PMPs
Jul 17, 2025
Episode 233: Opportunities & Challenges for Pest Control Firms Today
Jul 10, 2025
Top Takeaways From June | Insiders Rewind
Jul 07, 2025
Episode 232: From Authority to Ownership: Leadership from the Trenches
Jun 26, 2025
Episode 231: The Biggest Marketing Mistakes We See
Jun 19, 2025
Episode 230: Untapped Talent: How a VA Can Help You Grow
Jun 12, 2025
Episode 229: What’s Trending in Commercial Insurance?
Jun 05, 2025
Top Insights From May's PMP Industry Insider Podcast
Jun 02, 2025
Episode 228: The Ideal Branch Size for Pest Control
May 29, 2025
Episode 227: QualityPro: Taking Your Company to the Next Level
May 22, 2025
Episode 226: Cybersecurity in Pest & Lawn: Real Threats, Real Solutions
May 15, 2025
Episode 225: Are You Recession-Ready? Prepare Your Pest & Lawn Business for a Slowdown
May 08, 2025
Top Insights from April's PMP Industry Insider Podcast
May 05, 2025
Episode 224: Triangle & Voice for Pest: A Field Report
May 01, 2025
Episode 223: Passing the Torch: Part 3
Apr 24, 2025
Episode 222: Are AI CSRs Really Here? An Implementation Q&A
Apr 17, 2025
Episode 221: Tariff-Proof Your Pest Business: What To Do Right Now
Apr 08, 2025
Top Takeaways From March's PMP Industry Insider Podcast | Insiders Rewind
Apr 07, 2025
Episode 220: Why Accurate Reports + Actionable Data = Success
Apr 03, 2025
Episode 219: Creating Cohesion: The Power of a Singular Vision
Mar 27, 2025
Episode 218: Evolving With Your Business: An Entrepreneur's Journey
Mar 20, 2025
Episode 217: Taxes 101: Make Better Decisions & Save Money
Mar 13, 2025
Episode 216: Marketing, Sales & More: The Agent AI Playbook for Service Business Owners
Mar 06, 2025
Insiders Rewind: Top Insights and Takeaways From February
Mar 03, 2025
Episode 215: A Top 100 Turnaround: The Bugman's Brian Olson Returns
Feb 27, 2025
Episode 214: 4 Pest Industry Trends for 2025
Feb 20, 2025
Episode 213: 3 Takeaways from Beyond Service
Feb 13, 2025
Episode 212: A 7-Point Plan to Get Ready for the Season
Feb 06, 2025
Insiders Rewind: Top Insights and Takeaways from January
Feb 03, 2025
Episode 211: Passing the Torch: Part 2
Jan 30, 2025
Episode 210: Passing the Torch: Part 1
Jan 23, 2025
Episode 209: The Long Game: Mastering Exit Planning for Your Business
Jan 16, 2025
Episode 208: Recapping 2024 & Forecasting 2025
Jan 09, 2025
Episode 207: 2025 Marketing Trend Shifts
Jan 02, 2025
Episode 206: How to Make Money with AI in Pest Control
Dec 19, 2024
Episode 205: 60 Years of Growth: Lessons from Arrow’s Leaders
Dec 12, 2024
Episode 204: A Sit-Down with NPMA President Faye Golden
Dec 05, 2024
Episode 203: Search Everywhere Optimization: The Evolving SEO Landscape
Nov 21, 2024
Episode 202: 2024 Election: What It Means for Pest & Lawn Businesses
Nov 14, 2024
Episode 201: Avoiding a ‘Nuclear Verdict’
Nov 07, 2024
Episode 200: Top Insights from 200 Episodes
Oct 31, 2024
Episode 199: The Critical Role of Due Diligence in Pest Control M&A
Oct 24, 2024
Episode 198: Q&A: Listener Mailbag
Oct 17, 2024
Episode 197: End-of-Season Wrap-Up
Oct 10, 2024
Episode 196: Turning Around a Pest Control Business
Oct 03, 2024
Episode 195: PestWorld 2024 Preview
Sep 26, 2024
Episode 194: How to Fuel Growth by Reducing Taxes
Sep 19, 2024
Episode 193: The Blueprint for a Dream Workplace
Sep 12, 2024
Episode 192: From Lead to Lifetime Customer: Transforming Sales in Pest Control
Sep 05, 2024
Episode 191: AI in Action: Enhancing Pest & Lawn Call Centers
Aug 29, 2024
Episode 190: Journey of a Pest Control CEO
Aug 22, 2024
Episode 189: Meta Marketing: What Makes a Great Facebook & Instagram Ad?
Aug 15, 2024
Episode 188: When Private Equity Comes Calling: Navigating the PE Acquisition Process
Aug 08, 2024
Episode 187: Revolutionizing Search for Businesses: What You Need to Know About Search GPT
Aug 01, 2024
Episode 186: The Power of One: Harnessing the 'One Number' to Drive Business Growth
Jul 25, 2024
Episode 185: 8 Critical Factors for Profitability in Pest & Businesses
Jul 18, 2024
Episode 184: GPT-4o: Unleashing Its Power for Your Business
Jul 11, 2024
Episode 183: Review Generation & Its Impact on Your Growth
Jun 27, 2024
Episode 182: Fly On The Wall: What We're Hearing in Peer Group Meetings
Jun 20, 2024
Episode 181 - 6 Keys to Customer-Centric Innovation
Jun 13, 2024
Episode 180: Google AI Overview: The Next Frontier of Digital Marketing
Jun 06, 2024
Episode 179: 3 New Regulations Employers Need to Know
May 30, 2024
Episode 178: Protecting the Future of Pest Management
May 23, 2024
Episode 177: What To Do About Distracted Driving
May 16, 2024
Episode 176: Optimizing Your Taxes as a PMP
May 09, 2024
Episode 175: Rentokil's Leaders Talk Growth Strategy
May 02, 2024
Episode 174: Lawn Care Issues Update
Apr 25, 2024
Episode 173: Optimize Your Organizational Health with Patrick Lencioni
Apr 18, 2024
Episode 172: The Economy Here & Now
Apr 11, 2024
Episode 171: What's on Deck for PPMA
Apr 04, 2024
Episode 170: Say THIS, Not THAT: Mastering Customer Phone Calls
Mar 28, 2024
Episode 169: From Zero to $100 Million+
Mar 21, 2024
Episode 168: Customer Reviews: Do's & Don'ts
Mar 14, 2024
Episode 167: Is Work From Home Dead?
Mar 07, 2024
Episode 166: Q&A with an AI Expert
Feb 29, 2024
Episode 165: How To Be Better Than Average In Pest & Lawn
Feb 22, 2024
Episode 164: The Single Biggest Marketing Mistake & How to Avoid It
Feb 15, 2024
Episode 163: The People Component of EOS
Feb 08, 2024
Episode 162: Get the Most Out of a Selling Technician
Feb 01, 2024
Episode 161: Signs You Might Need a Culture Change
Jan 25, 2024
Episode 160: Reviewing '23, Planning for '24
Jan 18, 2024
Episode 159: Home Service Industry Roll Ups & What It Means for You
Jan 11, 2024
Episode 158: Pest Control Insurance Market Update
Jan 04, 2024
Episode 157: Developing Your Leadership Bench
Dec 21, 2023
Episode 156 - 9 Levers to Control Labor Costs
Dec 14, 2023
Episode 155: How to Leverage AI in 2024
Dec 07, 2023
Episode 154: Why to Host a State of the Company Meeting
Nov 30, 2023
Episode 153: How to Craft a Successful Transition
Nov 16, 2023
Episode 152: The Difference Between Information & Insight
Nov 09, 2023
Episode 151: How to Build a D2D Team
Nov 02, 2023
Episode 150: Lawn Care Wisdom with Joe Kucik
Oct 26, 2023
Episode 149: A Winning AI Strategy for your Pest & Lawn Company
Oct 19, 2023
Episode 148: What’s Next for WorkWave
Oct 12, 2023
Episode 147: Is Demand for Home Services Slowing Down? Part 2
Oct 05, 2023
Episode 146: Is Demand for Home Services Slowing Down? Part 1
Sep 28, 2023
Episode 145: PestWorld 2023 Preview
Sep 21, 2023
Episode 144: Questions to Ask about Noncompetes & Nonsolicitations
Sep 14, 2023
Episode 143: Lead Like a SEAL
Sep 07, 2023
Episode 142: Kolbe Assessment: Get the Right Person in the Right Seat
Aug 31, 2023
Episode 141: D2D: Get the Sales You Need With a Proven Playbook That Works
Aug 24, 2023
Episode 140: One Activity That Improves Every Number
Aug 17, 2023
Episode 139: Plan Next Year — Now
Aug 10, 2023
Episode 138: How to Upgrade Your Safety Protocols
Aug 03, 2023
Episode 137: How Investors Look at Your Pest Control Company
Jul 27, 2023
Episode 136: Doubling Down on Peer Groups & Best Practices
Jul 20, 2023
Episode 135: Q2 Review
Jul 13, 2023
Episode 134: Why Cancels Are the Key to Growth
Jun 29, 2023
Episode 133: Budgeting Mistakes & What to Do Instead
Jun 22, 2023
Episode 132: Is Open Book Management Right for You?
Jun 15, 2023
Episode 131: What You Need to Know About Sales & Use Taxes
Jun 08, 2023
Episode 130: 10 Ways to Get a Tax Audit
Jun 01, 2023
Episode 129: The Most Profitable Pest Ever
May 25, 2023
Episode 128: Termite Liability & You — Part 2
May 18, 2023
Episode 127: Termite Liability & You — Part 1
May 11, 2023
Episode 126: A Chat GPT Field Report
May 04, 2023
Episode 125: Q1 Review: M&A, Door-to-Door & More
Apr 27, 2023
Episode 124: How One LCO Leverages Marketing Automation Tools
Apr 20, 2023
Episode 123: How to Deepen Your Company’s Community Involvement
Apr 13, 2023
Episode 122: When Is It Time to Fire Your Marketing Firm?
Apr 06, 2023
Episode 121: HR Hot Topics: Noncompetes, Independent Contractors & Exempt Employees
Mar 30, 2023
Episode 120: Is My Money Safe? And Other Small Biz Banking Questions
Mar 23, 2023
Episode 119: How to Evolve & Grow in Lawn Care
Mar 16, 2023
Episode 118: How to Expand Your Business Through M&A
Mar 09, 2023
Episode 117: How to Create Dashboards That Work
Mar 02, 2023
Episode 116: EOS Implementation - A Field Report
Feb 23, 2023
Episode 115: Should You Incentivize Your Team with Phantom Stock?
Feb 16, 2023
Episode 114: When to Go Low Tech in a High-Tech World
Feb 09, 2023
Episode 113: ChatGPT: The Pest and Lawn Game Changer
Feb 02, 2023
Episode 112: Everything You Always Wanted to Know About Balance Sheets
Jan 26, 2023
Episode 111: Looking into the Pest Industry Crystal Ball
Jan 19, 2023
Episode 110: Peer Groups — Next Level Opportunity or a Waste of Time?
Jan 12, 2023
Episode 109: Q4 Recap and New Year Predictions
Jan 05, 2023
Episode 108: Rentokil Terminix — an Exclusive Integration Update
Dec 15, 2022
Episode 107: How to 10X Your Pest Control Company
Dec 08, 2022
Episode 106: Strategic Planning Made Simple
Dec 01, 2022
Episode 105: Inside the Mind of a Pest Control Purchaser
Nov 17, 2022
Episode 104: Your Questions — Answered
Nov 10, 2022
Episode 103: Combating the Ever-Rising Cost of Digital Marketing
Nov 03, 2022
Episode 102: PestWorld in Review
Oct 27, 2022
Episode 101: Q3 Reflections
Oct 20, 2022
Episode 100: Analyst Tim Mulrooney Is Back for Our 100th Episode!
Oct 13, 2022
Episode 99: Selling Strong, No Matter the Market
Oct 06, 2022
Episode 98: How to Sell Pest Control via Text Message
Sep 29, 2022
Episode 97: Up Your Hiring & Onboarding Game
Sep 22, 2022
Episode 96: Build an Effective Leadership Incentive Plan
Sep 15, 2022
Episode 95: How To Create a Common Sense Budget
Sep 01, 2022
Episode 94: Inspect What You Expect: The Key to Excellence
Aug 25, 2022
Episode 93: Will the Inflation Reduction Act Prompt More IRS Audits?
Aug 18, 2022
Episode 92: Treat Your Company as an Investment
Aug 11, 2022
Episode 91: Maximize Your Google Paid Budget
Aug 04, 2022
Episode 90: The Most Important Ratio for High Profitability
Jul 28, 2022
Episode 89: Save Fuel with Tighter Routes
Jul 21, 2022
Episode 88: Q2 Wrap: Inflation, Pricing & The Economy
Jul 14, 2022
Episode 87: Building a Company Through Acquisition
Jun 30, 2022
Episode 86: How Captive Insurance Works
Jun 23, 2022
Episode 85: Acquisitions at Arrow Exterminators
Jun 16, 2022
Episode 84: How Much You Need to Raise Prices to Combat Inflation
Jun 09, 2022
Episode 83: How to Develop a Culture of Execution
Jun 02, 2022
Episode 82: When Is It Time to Fire?
May 26, 2022
Episode 81: The Business Case for Partnering with Private Equity
May 19, 2022
Episode 80: How to Grow Your Pest Business with SBA Financing
May 12, 2022
Episode 79: M&A Q&A with Anticimex
May 05, 2022
Episode 78: When Do You Need a Manager?
Apr 28, 2022
Episode 77: Creating Your Brand Through Operational Excellence
Apr 21, 2022
Episode 76: Get to the Next Level with Cross-Functional Sales Teams
Apr 14, 2022
Episode 75: Q1 2022 Wrap-Up & Predictions
Apr 07, 2022
Episode 74: Terminix/Rentokil Update: An Exclusive Sit-Down with John Myers
Mar 31, 2022
Episode 73: 10 Steps for a Killer Customer Experience
Mar 24, 2022
How to Automate Your Critical KPIs
Mar 17, 2022
Episode 71: How to Improve Sales in the Office
Mar 10, 2022
Episode 70: Budgeting for Marketing That Works
Mar 02, 2022
Episode 69: Who Is the Essential Field Technician?
Feb 24, 2022
How to Deal with a Cash Crunch
Feb 17, 2022
Episode 67: Digital Marketing - Beyond the Website
Feb 10, 2022
Episode 66: Motivating Your Team Through Recognition
Feb 03, 2022
Episode 65: Retaining Team Members & Fostering Culture
Jan 27, 2022
Episode 64: 4 Decisions Every Business Must Get Right with ‘Scaling Up’ Author Verne Harnish
Jan 20, 2022
Episode 63: How to Get Your Techs to Sell
Jan 13, 2022
Episode 62: What’s Ahead in 2022?
Jan 06, 2022
Episode 61: Rentokil Buys Terminix: The Deal of the Century and What It Means for You
Dec 15, 2021
Episode 60: Finding Great People in an Impossible Labor Market
Dec 09, 2021
Episode 59: Is Your Pest Control Company Financially Fit?
Dec 02, 2021
Episode 58: What We Heard and Saw at PestWorld 2021
Nov 18, 2021
Episode 57: How to Limit Your EPLI/Cyber Exposures
Nov 11, 2021
Episode 56: How to Get Top Dollar When You Sell Your Pest Control Company
Nov 04, 2021
Episode 55: Q3 in Review and What‘s Ahead?
Oct 28, 2021
Episode 54: From Chaos to Consistency with ‘E-Myth’ Author Michael E. Gerber
Oct 21, 2021
Episode 53: Stress Less and Accomplish More in Your Pest Control Business
Oct 14, 2021
Episode 52: How to Amp Up Your Office with Technology
Oct 07, 2021
NPMA’s Incoming President Talks Industry Issues
Sep 23, 2021
How to Supercharge Your Sales Efforts
Sep 16, 2021
10 Ways to Take Your Digital to the Next Level in the Off Season
Sep 09, 2021
Episode 48: Legal Pitfalls in Pest Control
Aug 26, 2021
Episode 47: The State of M&A in the Pest Control Industry
Aug 19, 2021
Episode 46: COVID 2.0: What Employers Should Know
Aug 12, 2021
Episode 45: Q2 2021 Wrap-Up
Aug 05, 2021
Episode 44: Grow Faster with More Profit through Office Automation and Efficiency
Jul 29, 2021
Episode 43: What PMPs and LCOs Should Know about the Chemical Supply Chain
Jul 22, 2021
Episode 42: Public Pest Companies, Valuations + the Pest Index
Jul 15, 2021
Episode 41: PMP Industry Insiders Launches Standalone Website
Jul 08, 2021
Episode 40: Inside the Blockbuster WorkWave/Real Green Systems Deal
Jun 29, 2021
Episode 39: Why All Companies Need an Operating System
Jun 24, 2021
Episode 38: Technology Trends and Opportunities for the Lawn Industry
Jun 16, 2021
Episode 37: How to Build a Network to Get You to the Next Level
Jun 10, 2021
Episode 36: What Happens After the Deal?
Jun 03, 2021
Episode 35: The Good, Bad and Ugly of Changing Software
May 27, 2021
Episode 35: The Good, Bad and Ugly of Changing Software
May 27, 2021
Episode 34: How to Grow Your Company Brand
May 20, 2021
Episode 33: How to Build Your Business Through Community Involvement
May 13, 2021
Episode 32: How to Lead in a Crisis
May 06, 2021
How to Build a Rock Solid Leadership Team
Apr 29, 2021
Episode 30: The Ins and Outs of Buying Out a Partner
Apr 22, 2021
Episode 29: Reflecting on Q1 & Recalibrating for Q2
Apr 15, 2021
Episode 28: How to Recruit & Retain A Players
Apr 08, 2021
Episode 27: How to Use Data Analytics to Grow Your Business
Apr 01, 2021
Episode 26: 2021 Digital Marketing Strategies That Get Results
Mar 25, 2021
Episode 25: Why Mistakes Matter -- And How to Learn from Them
Mar 18, 2021
Episode 24: How to Grow a Lawn Care Company from the Ground Up
Mar 11, 2021
Episode 23: How Values, Attitudes & Attributes Drive Culture at Fox Pest Control
Mar 04, 2021
Episode 22: Develop a Stellar Sales Team
Feb 25, 2021
Episode 21:What Is Your Why? How to Find Real Success in Business
Feb 18, 2021
Episode 20: How to Lead Your Business to the Next Level
Feb 11, 2021
Episode 19: Building a Large Company in a Small Market
Feb 04, 2021
Episode 18: Transitioning Your Business from Good to Great
Jan 28, 2021
Episode 17: The Business Case for Diversity
Jan 21, 2021
Episode 16: What's Ahead in 2021?
Jan 07, 2021
Episode:15 - What's the Value of your Business?
Dec 20, 2020
Episode:14 - Top Takeaway from CO2@Home
Dec 17, 2020
Episode:13 - Preparing for a Biden Administration
Dec 10, 2020
Episode:12 - The State of the Industry, 2020
Nov 26, 2020
Episode:11 - Election 2020 - How Will Politics impact Pest Control
Nov 19, 2020
Episode:10 - Confessions of a Private Equity M&A Hunter
Nov 12, 2020
Episode:09 - How Does Your Digital Marketing Stack Up?
Nov 05, 2020
Episode:08 - Leveraging Industry Associations to Grow your Business
Oct 29, 2020
Episode:07 - Building Your A-Team
Oct 22, 2020
Episode:06 - Digital Business Transformation
Oct 08, 2020
Episode:05 - Scaling Through Innovation: The Secret to Growth Efficiency
Oct 01, 2020
Episode:04 - Family Ties: Challenges to Scaling a Family Business
Sep 17, 2020
Episode:03 - AI and the Future of Pest & Lawn
Sep 10, 2020
Episode:02 - Impressions of an Investment Analyst
Sep 03, 2020
Episode:01 - PMP Industry Insiders
Aug 27, 2020