Customer Centric Retailing Podcast

By Anil Patel

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Category: Business

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Episodes: 57

Description

This podcast is a forum for retail leaders to discuss industry trends, challenges, and the future of customer-centric retailing. We discuss eCommerce, mobile commerce, omnichannel technology, brick-and-mortar operations, culture, innovation, and how all of these elements come together to create customer-centric retailing. Join us to hear the brightest minds in the retail industry share their experiences and thoughts on the most relevant topics today. [To read more follow us on www.hotwax.co]

Episode Date
Evolving a 70-Year-Old Brand Without Losing Its Essence with Geraldo Jose
Feb 03, 2025
Balancing Tech, Sales and CX at Fleet Feet with Alex Tallman
Jan 20, 2025
How Nanso Group Shapes Personalized Retail Experiences Using Data with Jenni Homer
Jan 03, 2025
Exploring Use Cases of AI in Fashion Retail with Armen Momejian
Dec 23, 2024
Connecting Digital and Physical Commerce in Fashion Retail with Akash Samtani
Dec 16, 2024
Turning Store Associates into Stylists and Fulfillment Experts with Karrie Helm
Nov 14, 2024
How Tech and Sustainability Shaped Cotopaxi’s Brand Identity with Stephan Jacob
Nov 07, 2024
Connecting Buying Experiences Across Channels in Luxury Retail with Natalia Jablonka
Nov 05, 2024
Role of KPIs in building Winning Customer Experience with Breanna Moreno
Aug 26, 2024
Balancing Profit and Purpose in Skincare Retail with Cameron Baty
Aug 22, 2024
Embracing Circular Fashion in Kidswear Retail with Johan Munck
Jul 22, 2024
Role of OMS in Customer-Centric Retailing with Darko Tushev
Jul 22, 2024
Cultivating a Winning Culture in Retail with Joe Lopardi
Jul 03, 2024
Building Brand Love in Retail with Amy Carr
Jun 27, 2024
Phygital Retailing & Beyond with Jeff Fisher
Jun 11, 2024
The Journey of 25-year Overnight Success of Charleston Shoes
Jun 03, 2024
Decoding CX in Prescription Footwear with John Prothro
May 15, 2024
From Store to Door: Revolution of Ship from Store with Nate Skiver
Apr 05, 2024
Retail Entrepreneurship: A Journey from Clicks to Bricks with Jamie Schisler
Nov 15, 2023
Achieving real-time inventory availability with Nick Nedev
Jun 22, 2023
Embracing Diversity and Inclusion in Retail with Matthew Lafone
Sep 28, 2022
The Evolution Of Responsible Retailing With Louise du Toit
Jun 17, 2022
Building A Successful Omnichannel Program with Filipp Labkovskiy
Mar 31, 2022
Retail Stores - A Bridge Between eCommerce and the Customer with Angela Picin
Mar 14, 2022
Get Answered Your Most Burning Questions About Store Fulfillment With Fred Schofield
Feb 28, 2022
Role of Omnichannel Stores in Retail Recovery with Mark Pilkington
Feb 03, 2022
Championing BOPIS Implementation with Worth Darling
Jan 27, 2022
Exciting Trends in Retail With Barbara Thau
Aug 12, 2021
What Makes For Remarkable Retail With Steve Dennis
Jul 26, 2021
What Does Post-Pandemic Success In Retail Look Like With Greg Buzek
Jul 20, 2021
5 Retail Trends With Chris Walton
Jul 09, 2021
Staying Agile While Staying True with Ashley Merrill
Jun 29, 2021
Why Data is King With Rick Watson
Jun 24, 2021
The Store of the Future With Sylvain Nigra
Jun 17, 2021
The Evolution of Merchandising with Kenny Anderson
Jun 09, 2021
Championing Sustainability & Diversity with Liza Amlani
May 23, 2021
How To Avoid Pre-Order Disasters with Sylvain Nigra
May 18, 2021
Really Great eCommerce with Sucharita Kodali
May 11, 2021
Talking Ever-Changing Retail with Sandra Duff
Apr 29, 2021
The Reason Humans Shop with Nicole Reyhle
Apr 24, 2021
Why Experience Still Matters with Melissa Gonzalez
Apr 22, 2021
What Makes In-Store Shopping Great With Sylvain Nigra
Apr 19, 2021
Retail Localization with George MacDonald
Apr 15, 2021
Putting The Service in Customer Service with Alison Hop
Apr 13, 2021
Beyond Buzzwords with Jason Goldberg
Apr 05, 2021
The RFID Revolution with Ted McCaffrey
Mar 21, 2021
Why Tech Is The Way To Customer’s Hearts with Sylvain Nigra
Mar 18, 2021
Unpacking Retail Transformation with Oliver Banks
Mar 13, 2021
Mission Critical Supply Chain with Gary Newbury
Mar 10, 2021
The Why Behind The Bankruptcies with George Nahra
Mar 02, 2021
Blending Art and Science in Retail with Carl Boutet
Feb 27, 2021
Letting Go Of Legacy with Cynthia Hollen
Feb 25, 2021
Breaking Channel Silos With Miya Knights
Feb 23, 2021
How To Run Operationally Excellent Stores with Rachel Williamson
Feb 07, 2021
Why Employees Are Key To Customer Centricity with Bob Phibbs
Feb 04, 2021
The Path To Omnichannel with Chris Walton
Jan 23, 2021
Why Physical Retail Isn’t Dead with Ron Thurston
Dec 28, 2020