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As a third-generation educator, it is easy to say that teaching and training are in the blood for Ron Slee. From his beginnings as a coach, through his time at McGill University, Ron developed a foundation for the work he does today. From working within dealerships, to operating a consulting company, creating a training business and running twenty groups, Ron has been directly involved in this Industry since 1969. Ron has been known as the industry expert for years, and has brought this expertise to bear through his training programs. Today, Ron provides specialized, job function based internet based subject specific classes, job function skills assessments, as well virtual seminars and webinars. These courses are designed for manufacturers and their dealers, as well as independent businesses in the construction equipment, light industrial, on-highway, engine, and agricultural industries through Learning Without Scars (www.LearningWithoutScars.com). This platform is a continuation of the work begun by Quest, Learning Centers which was established in 1996. This training is aimed at improving dealer parts and service operations through qualified people that are knowledgeable in using operational metrics and current market and operational best practice methods.
| Episode | Date |
|---|---|
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America Can Rebuild Literacy And Work Readiness
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Aug 30, 2026 |
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Stop High-Fiving Revenue And Start Banking Cash
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Jul 28, 2026 |
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How Educators Build Skills That Stick
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Jul 21, 2026 |
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What If ROI Meant Customers And Employees
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Jul 14, 2026 |
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What If Data Made Your Next Sale Obvious
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Jun 29, 2026 |
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Dealers Must Learn Asset Utilization Fast
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Jun 23, 2026 |
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AI Only Works When Leaders Know The Business
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May 31, 2026 |
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Stop Skinning The Cat And Start Serving Customers
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May 26, 2026 |
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Why UCC Filings Mislead Equipment Sellers
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May 18, 2026 |
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How Fractional HR Helps Founder-Led Firms Avoid Landmines And Build Better Teams
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Feb 26, 2026 |
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If Best Doesn’t Mean What You Think, What Does It Mean
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Feb 13, 2026 |
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Old Tools, New Minds
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Feb 08, 2026 |
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What If The Normal Distribution Is The Biggest Lie In Your Business
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Feb 02, 2026 |
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How Concentration, Clean Data, And Customer Choice Beat Giants
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Oct 20, 2025 |
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Finding Joy in the 9-to-5: How Comedy Transforms Corporate Culture
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Oct 06, 2025 |
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Data Before Decision: How AI Enhances Dealer Operations
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Sep 29, 2025 |
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Business Value and the Human Connection
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Sep 22, 2025 |
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Value First, Technology Second: The AI Implementation Playbook
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Sep 15, 2025 |
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Human Intelligence in the AI Era: The Future of Recruitment and Leadership
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Sep 08, 2025 |
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Two People, One Transaction: The Naked Truth About Money
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Aug 25, 2025 |
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From Conventional Dealership to AI-Driven Operations: A Conversation with Troy Ottmer
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Aug 20, 2025 |
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The Fourth Industrial Revolution: Navigating Change
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Aug 11, 2025 |
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AI is not your competition—it's your most powerful ally in business.
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Aug 04, 2025 |
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Growing From Within
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Jun 23, 2025 |
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The Profitable Path: Transforming Service From Cost Center to Profit Engine
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Jun 16, 2025 |
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Breaking Down Dealer Reviews
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Apr 27, 2025 |
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Breaking Down Service By The Boxes: A Marine's Methodology
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Apr 14, 2025 |
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The Vanishing Distribution Channel: A Candid Look at Dealer Challenges
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Mar 31, 2025 |
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From Black Books to Watchlists: The Evolution of Modern Sales
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Mar 31, 2025 |
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Your Business Is Already a Target, Whether You Know It or Not
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Mar 24, 2025 |
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Listen More, Talk Less: A Business Leader's Secret Weapon
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Mar 17, 2025 |
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Transforming Sales with Smart Data Strategies
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Mar 10, 2025 |
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Ron Wilson's Insights on the Future of Machinery
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Mar 03, 2025 |
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Rethinking Business Systems: Innovation and Adaptation for Success
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Feb 24, 2025 |
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Navigating the Future of Equipment Manufacturing and Dealerships: Insights from Industry Veteran Steve Day
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Feb 17, 2025 |
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Connecting Technicians to Customers Efficiently
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Feb 10, 2025 |
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Adapting to Change in a Multigenerational Workplace
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Feb 03, 2025 |
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Reimagining Retail and Workforce Empowerment
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Jan 27, 2025 |
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Driving Innovation: Transforming Flatbed Trucking Through Safety, Training, and Technology
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Jan 20, 2025 |
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From Critique to Conversation Transforming Workplace Reviews
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Jan 13, 2025 |
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Coaching Over Commanding in Modern Management
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Jan 06, 2025 |
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Cultivating Engagement and Adaptability in the Workplace
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Dec 27, 2024 |
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Innovative Paths to Workforce Development
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Dec 20, 2024 |
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Data-Driven Transformation: Navigating the Equipment Industry's Future
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Dec 14, 2024 |
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Navigating Change: Strategies and Challenges for Growth in the Construction Equipment Dealership Industry
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Oct 11, 2024 |
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Revolutionizing Business and Life with Data Analytics
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Aug 19, 2024 |
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Mastering Marketing in the Heavy Equipment Industry: Insights and Strategies
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Jul 30, 2024 |
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Revolutionizing Strategies with Expertise
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Jul 27, 2024 |
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From Machinist to Executive: Technician Training, Retention, and Industry Evolution
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Jul 04, 2024 |
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Revolutionizing Dealership Security and Marketing
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Jun 30, 2024 |
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Shielding Your Business from Cyber Catastrophes: Insights on Cybersecurity and Insurance
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Jun 29, 2024 |
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Protecting Your Business: Unpacking Cybersecurity and Risk Assessments
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Jun 13, 2024 |
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Decoding Marketing Mastery: Uniting Strategy, Culture, and Innovation with Stephanie Smith
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Apr 29, 2024 |
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Guiding the Tool Belt Generation to Professional Success
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Apr 29, 2024 |
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The Impact of Gratitude on Business Vitality and Employee Retention
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Apr 24, 2024 |
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Sara Hanks' Story of Professional Growth and Mentorship
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Mar 28, 2024 |
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Transforming Enterprises with AI and Business Analytics Insights
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Mar 20, 2024 |
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Navigating the Future of Work: Addressing America's Skills Gap and Employment Challenges with Ed Gordon
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Mar 13, 2024 |
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Reconciling Technological Innovations with Innate Human Sensibilities
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Feb 20, 2024 |
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Decoding the Fusion of Tech and Operations in the Auto Industry
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Feb 06, 2024 |
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The Road Ahead for Dealership Dynamics and Software Solutions
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Jan 30, 2024 |
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Mastering Failure Analysis: The Collision of Human Skill and Machine Technology with Jim Dettore
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Jan 23, 2024 |
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The Future of Equipment Dealerships: Insights from Texada's Matt Harris
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Dec 20, 2023 |
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Exploring the 'Say Do' Principle, Business Efficiency, and Leadership in the Modern Workplace
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Dec 13, 2023 |
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From Night Shifts to Management: A Journey of Success in Construction Industry
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Dec 06, 2023 |
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The Game-changing Role of AI in Equipment Management
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Nov 17, 2023 |
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Challenging Traditional Career Norms: A Dive Into Technical Skills, Workplace Efficiency, and Work-Life Balance
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Oct 31, 2023 |
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Transforming the Technician Industry: A Discussion on Challenges and Solutions
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Oct 30, 2023 |
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Sara Hanks on Embracing Change in the Hiring Space
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Oct 23, 2023 |
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Unlocking the Power of Relationships: A Journey with Ed Wallace
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Sep 29, 2023 |
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Driving Change: The Evolution of Dealer Management Systems
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Sep 29, 2023 |
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Redefining Leadership with Sonya Law: A Deep Dive into Modern Leadership Dynamics
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Aug 27, 2023 |
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The March of Technology: Insights into Dealer Systems Evolution
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Aug 14, 2023 |
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Transforming Mindsets for Entrepreneurial Success
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Jul 06, 2023 |
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Unlocking the Power of Accreditation: Advancements in Workforce Development and Online Learning
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Jun 29, 2023 |
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Embracing AI for Positive Change in the Marketplace
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Jun 26, 2023 |
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The Iceland Adventure: Discovering Balance and Clarity in Our Lives
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Jun 11, 2023 |
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John Andersen and Ron talk about the changes in information and technology and how it fits into the challenges facing equipment dealers and business system providers with the ultimate end user – the customer.
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May 22, 2023 |
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Mets Kramer and I talk about the recent changes in the world of dealer business systems
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May 18, 2023 |
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Roy Lapa and I talk about branding as a critical element in this Candid Conversation.
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Apr 11, 2023 |
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John Andersen and I talk about ChatGPT and Dealer Business Systems.
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Mar 06, 2023 |
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Sara Hanks opens up an extremely important aspect of Project Management.
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Feb 27, 2023 |
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Alex Kraft brings us up-to-date on his technician program on Heave
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Feb 15, 2023 |
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Alex Kraft and his blog on Lazy Management
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Feb 08, 2023 |
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Mets Kramer introduces his new dealer management system.
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Jan 31, 2023 |
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Christopher Kiely revisits his career and his thinking about how equipment has changed over his working life.
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Jan 03, 2023 |
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Sara Hanks introduces us to another method to get going with Process Improvement – Start in the Middle.
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Dec 19, 2022 |
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Alex Kraft announces the creation of “Uber” for Equipment Repairs
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Dec 12, 2022 |
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Chris Kohart and Ron discuss the industry and change.
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Dec 05, 2022 |
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Alex Kraft and Ron discuss his "Getting Better" blog post
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Nov 28, 2022 |
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Debbie Frakes and Steve Clegg join us from Mexico to discuss the use of AI and dealer transaction data to forecast and manage the business through the boom-and-bust cycles in this industry through Winsby and Zintoro
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Nov 17, 2022 |
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Mets Kramer and I continue to talk about Digitalization of Dealers. This conversation covers what we need to do “internally.”
|
Nov 02, 2022 |
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Sara Hanks and I talk about Process Improvement integrated with Six Sigma and Project Management.
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Oct 31, 2022 |
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Dale Hanna and I talk about the services that are provided by Foresight Intelligence.
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Oct 25, 2022 |
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Mike Pentz and Mets Kramer and I continue our conversation about branding, addressing the challenges of getting this done.
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Oct 19, 2022 |
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Caroline and I talk about the ongoing changes to our classes from the “Sage on the Stage” through Webinars then the early days on internet learning.
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Sep 26, 2022 |
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Bruce Baker brings us up to date on his "Contracting with Executive Leadership" option.
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Sep 19, 2022 |
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Mets Kramer and Mike Pentz join us as we identify the value and importance of your Brand
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Sep 12, 2022 |
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Bill Pyles joins us for this Candid Conversation on the Service Department Organization
|
Sep 05, 2022 |
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Mick Vaught talks about attracting, interviewing, hiring, developing and retaining employees
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Aug 29, 2022 |
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Alex Kraft and I follow up on his Blog on Customer Service. It seems that Customer Loyalty and Customer Service are inextricably linked.
|
Aug 22, 2022 |
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Process Mapping Explored with Sara Hanks
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Aug 15, 2022 |
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Bonnie Feigenbaum and Ron talk about her lecture series on Basic Marketing hosted by Learning Without Scars
|
Aug 08, 2022 |
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Sara Hanks brings her strong background from the perspective of an Engineer.
|
Aug 02, 2022 |
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Debbie Frakes from Winsby talks about engagement and market coverage in the equipment market and the impact on customer retention.
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Jul 31, 2022 |
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Mets Kramer and Ron talk about the impending recession and how it won’t affect equipment dealers
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Jul 27, 2022 |
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Steve Clegg talks with Ron about the business tools and offerings that are available from Winsby
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Jul 11, 2022 |
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Steve Clegg introduces a new subject in our blogs covering data analytics for a dealership from customer transactions to forecasting and everything relating to the business.
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Jun 22, 2022 |
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Alex Kraft speaks about selling and various items that are critical to a start up business
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Jun 15, 2022 |
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Mets Kramer and Ron are joined by Stephanie Smith for a Candid Conversation on Marketing in the Digital Age
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May 30, 2022 |
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Mets Kramer talks about Websites
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May 17, 2022 |
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Floyd Jerkins and I introduce the Advisors Activity
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May 10, 2022 |
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Alex Kraft and I talk Friction and Adaptability
|
May 03, 2022 |
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Alex Kraft and Mets Kramer talk about the Digital World
|
Apr 18, 2022 |
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Alex Kraft covers his recent blog on “Adaptability”
|
Apr 12, 2022 |
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Helena Sjogren from Reedz introduces us to the text to voice tools they use
|
Apr 04, 2022 |
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Bonnie Feigenbaum introduces our new Lecture Series on Marketing
|
Mar 28, 2022 |
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Ron Slee explains what we do, our purpose and goals, at Learning Without Scars (LWS)
|
Mar 21, 2022 |
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Alex Kraft and Mets Kramer address Technology and the Dealer Sales Efforts
|
Mar 14, 2022 |
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Floyd Jerkins addresses the Business Model
|
Mar 07, 2022 |
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Floyd Jerkins goes on a Rant
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Feb 28, 2022 |
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Floyd Jerkins on Training
|
Feb 24, 2022 |
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Floyd Jerkins on Recruiting and Retaining Talented People
|
Feb 21, 2022 |
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Alex Schuessler continues the discussion on Paper to Glass
|
Feb 17, 2022 |
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Floyd Jerkins discusses the evolution of dealer ownership
|
Feb 14, 2022 |
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Alex Kraft covers the opportunities in the world of equipment sales
|
Feb 10, 2022 |
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Alex Kraft explains his business Heave
|
Feb 07, 2022 |
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Mets Kramer talks about the different generational expectations
|
Jan 27, 2022 |
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Mets Kramer talks how we must change from processing Transactions to Transforming our processes
|
Jan 24, 2022 |
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Dale Hanna and Ron talk about Fleet Management and how it relates to the Maintenance Services business.
|
Jan 20, 2022 |
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Dale Hanna and Ron talk about the technological tools available to assist in the management of repair labor in the service shops and in the field.
|
Jan 17, 2022 |
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Ed Wallace and Ron discuss the foundation blocks of sales
|
Jan 13, 2022 |
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Ed Wallace and Ron talk about a fresh view on how to influence customer loyalty
|
Jan 10, 2022 |
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Caroline Slee-Poulos and Ron talk about Mentoring in the workplace
|
Jan 06, 2022 |
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Caroline Slee-Poulos and Ron talk about How Learning Impacts Your Life
|
Jan 03, 2022 |
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Caroline Slee-Poulos and Ron talk about Potential
|
Dec 30, 2021 |
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Dale Hanna and Ron talk about Technology and Dealerships
|
Dec 23, 2021 |
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Dale Hanna and Ron talk about Foresight Intelligence
|
Dec 16, 2021 |
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Lessons Learned about the Subject Specific Classes offered by Learning Without Scars
|
Dec 09, 2021 |
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Caroline Slee-Poulos and Ron talk about the recent IACET accreditation of Learning Without Scars
|
Dec 02, 2021 |
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Dan Slusarchuk talks about Cyber Security
|
Nov 25, 2021 |
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Dan Slusarchuk brings his expertise to us on IT issues
|
Nov 18, 2021 |
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Mets Kramer and Ron wrap up their discussion on the Digital Dealership (4 of 4)
|
Nov 11, 2021 |
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Mets Kramer and Ron continue their discussion on the Digital Dealership (3 of 4)
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Nov 11, 2021 |
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Mets Kramer and Ron continue their discussion on the Digital Dealership (2 of 4)
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Nov 11, 2021 |
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Mets Kramer and Ron talk more on the Digital Dealership (1 of 4)
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Nov 11, 2021 |
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Bruce Baker and Ron talk about Lean - his latest blog
|
Nov 04, 2021 |
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Mets Kramer and Ron talk about Jargon for the digital world (1 of 3).
|
Oct 28, 2021 |
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Mets Kramer and Ron talk about Defining Segments for the digital world (2 of 3).
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Oct 28, 2021 |
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Mets Kramer and Ron talk about Strategy for the digital world (3 of 3).
|
Oct 28, 2021 |
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Alex Weaver and Ron discuss the history in the Industry of the Used Parts Business.
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Oct 21, 2021 |
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Alex Schuessler and Ron talk about the history in the Industry of Technology and process effectiveness.
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Oct 14, 2021 |
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Sonya Law and Ron speak to the Annual Review and how it is a reflection on past performance as well as foretelling and discussing what comes next.
|
Oct 07, 2021 |
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Bruce Baker and Ron discuss how businesses need to approach the workforce; finding, attracting, hiring, developing, retaining employees.
|
Sep 30, 2021 |
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Mets Kramer and Ron continue their discussion on the Digital Dealership.
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Sep 23, 2021 |
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Alex Schuessler and Ron about the gross profit changes in equipment, the changed world for OEM dealers relative to the Rental Business and Contractors.
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Sep 16, 2021 |
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Mets Kramer and Ron review the machine ownership and a better use of information to drive equipment sales.
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Sep 09, 2021 |
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Bruce Baker and Ron talk about the Practice of Managing the Human Asset in a business.
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Sep 02, 2021 |
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Sonya Law and Ron talk about the Year End Performance Review.
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Aug 26, 2021 |
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Caroline Slee-Poulos and Ron talk about the progression of Classroom and Webinar training to the Internet Based Training we offer today.
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Aug 19, 2021 |
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Mets Kramer and Ron talk in more detail on the Digital Dealership.
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Aug 12, 2021 |
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Floyd Jerkins and Ron talk about leadership within the Capital Goods Industries.
|
Aug 03, 2021 |
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Amy Claire Wild and Ron talk about Amy's experiences. She is a graduate of the GM Institute which became Kettering University.
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Jul 13, 2021 |
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Steve Day and Ron focus on the experiences that Steve had working at a manufacturer and a dealer in the construction equipment world.
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Jun 30, 2021 |
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Don Shilling and Ron focus on employee development and working with Technical Schools to "grow your own" technicians.
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Jun 15, 2021 |
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Don Buttrey and Ron speak to selling skills in our Industry.
|
Jun 01, 2021 |
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Chris Wilmot and Ron talk about the changes and the challenges they have faced in the heavy equipment industry.
|
May 16, 2021 |
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Ryszard Chciuk and Ron talk about a European perspective Parts & Service.
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May 09, 2021 |
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Ed Gordon and Ron talk about the challenges we face with education and the workforce.
|
May 02, 2021 |
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Sonya Law and Ron talk about Human Resources and People.
|
Apr 15, 2021 |
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Mets Kramer and Ron have a conversation on Data and Information Technology in use in the world around us and how we are being left behind in the digital world.
|
Apr 11, 2021 |
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Bruce Baker and Ron talk about Human Relations, Data Sets and Data Analytics and Business Challenges
|
Apr 03, 2021 |
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Ed Wallace and Ron discuss how Sales Forces need to be doing their jobs.
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Mar 23, 2021 |
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Ron explains the origins of the name Learning Without Scars.
|
Mar 19, 2021 |
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Caroline Slee-Poulos and Ron talk about their experiences as teachers.
|
Mar 18, 2021 |
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Ron speaks to the subject specific classes offered by Learning Without Scars.
|
Mar 14, 2021 |
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Ron speaks to Skills Assessments offered by Learning Without Scars.
|
Mar 01, 2021 |