Learning Without Scars

By Ron Slee

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Episodes: 177

Description

As a third-generation educator, it is easy to say that teaching and training are in the blood for Ron Slee. From his beginnings as a coach, through his time at McGill University, Ron developed a foundation for the work he does today. From working within dealerships, to operating a consulting company, creating a training business and running twenty groups, Ron has been directly involved in this Industry since 1969. Ron has been known as the industry expert for years, and has brought this expertise to bear through his training programs. Today, Ron provides specialized, job function based internet based subject specific classes, job function skills assessments, as well virtual seminars and webinars. These courses are designed for manufacturers and their dealers, as well as independent businesses in the construction equipment, light industrial, on-highway, engine, and agricultural industries through Learning Without Scars (www.LearningWithoutScars.com). This platform is a continuation of the work begun by Quest, Learning Centers which was established in 1996. This training is aimed at improving dealer parts and service operations through qualified people that are knowledgeable in using operational metrics and current market and operational best practice methods. 


Episode Date
America Can Rebuild Literacy And Work Readiness
Aug 30, 2026
Stop High-Fiving Revenue And Start Banking Cash
Jul 28, 2026
How Educators Build Skills That Stick
Jul 21, 2026
What If ROI Meant Customers And Employees
Jul 14, 2026
What If Data Made Your Next Sale Obvious
Jun 29, 2026
Dealers Must Learn Asset Utilization Fast
Jun 23, 2026
AI Only Works When Leaders Know The Business
May 31, 2026
Stop Skinning The Cat And Start Serving Customers
May 26, 2026
Why UCC Filings Mislead Equipment Sellers
May 18, 2026
How Fractional HR Helps Founder-Led Firms Avoid Landmines And Build Better Teams
Feb 26, 2026
If Best Doesn’t Mean What You Think, What Does It Mean
Feb 13, 2026
Old Tools, New Minds
Feb 08, 2026
What If The Normal Distribution Is The Biggest Lie In Your Business
Feb 02, 2026
How Concentration, Clean Data, And Customer Choice Beat Giants
Oct 20, 2025
Finding Joy in the 9-to-5: How Comedy Transforms Corporate Culture
Oct 06, 2025
Data Before Decision: How AI Enhances Dealer Operations
Sep 29, 2025
Business Value and the Human Connection
Sep 22, 2025
Value First, Technology Second: The AI Implementation Playbook
Sep 15, 2025
Human Intelligence in the AI Era: The Future of Recruitment and Leadership
Sep 08, 2025
Two People, One Transaction: The Naked Truth About Money
Aug 25, 2025
From Conventional Dealership to AI-Driven Operations: A Conversation with Troy Ottmer
Aug 20, 2025
The Fourth Industrial Revolution: Navigating Change
Aug 11, 2025
AI is not your competition—it's your most powerful ally in business.
Aug 04, 2025
Growing From Within
Jun 23, 2025
The Profitable Path: Transforming Service From Cost Center to Profit Engine
Jun 16, 2025
Breaking Down Dealer Reviews
Apr 27, 2025
Breaking Down Service By The Boxes: A Marine's Methodology
Apr 14, 2025
The Vanishing Distribution Channel: A Candid Look at Dealer Challenges
Mar 31, 2025
From Black Books to Watchlists: The Evolution of Modern Sales
Mar 31, 2025
Your Business Is Already a Target, Whether You Know It or Not
Mar 24, 2025
Listen More, Talk Less: A Business Leader's Secret Weapon
Mar 17, 2025
Transforming Sales with Smart Data Strategies
Mar 10, 2025
Ron Wilson's Insights on the Future of Machinery
Mar 03, 2025
Rethinking Business Systems: Innovation and Adaptation for Success
Feb 24, 2025
Navigating the Future of Equipment Manufacturing and Dealerships: Insights from Industry Veteran Steve Day
Feb 17, 2025
Connecting Technicians to Customers Efficiently
Feb 10, 2025
Adapting to Change in a Multigenerational Workplace
Feb 03, 2025
Reimagining Retail and Workforce Empowerment
Jan 27, 2025
Driving Innovation: Transforming Flatbed Trucking Through Safety, Training, and Technology
Jan 20, 2025
From Critique to Conversation Transforming Workplace Reviews
Jan 13, 2025
Coaching Over Commanding in Modern Management
Jan 06, 2025
Cultivating Engagement and Adaptability in the Workplace
Dec 27, 2024
Innovative Paths to Workforce Development
Dec 20, 2024
Data-Driven Transformation: Navigating the Equipment Industry's Future
Dec 14, 2024
Navigating Change: Strategies and Challenges for Growth in the Construction Equipment Dealership Industry
Oct 11, 2024
Revolutionizing Business and Life with Data Analytics
Aug 19, 2024
Mastering Marketing in the Heavy Equipment Industry: Insights and Strategies
Jul 30, 2024
Revolutionizing Strategies with Expertise
Jul 27, 2024
From Machinist to Executive: Technician Training, Retention, and Industry Evolution
Jul 04, 2024
Revolutionizing Dealership Security and Marketing
Jun 30, 2024
Shielding Your Business from Cyber Catastrophes: Insights on Cybersecurity and Insurance
Jun 29, 2024
Protecting Your Business: Unpacking Cybersecurity and Risk Assessments
Jun 13, 2024
Decoding Marketing Mastery: Uniting Strategy, Culture, and Innovation with Stephanie Smith
Apr 29, 2024
Guiding the Tool Belt Generation to Professional Success
Apr 29, 2024
The Impact of Gratitude on Business Vitality and Employee Retention
Apr 24, 2024
Sara Hanks' Story of Professional Growth and Mentorship
Mar 28, 2024
Transforming Enterprises with AI and Business Analytics Insights
Mar 20, 2024
Navigating the Future of Work: Addressing America's Skills Gap and Employment Challenges with Ed Gordon
Mar 13, 2024
Reconciling Technological Innovations with Innate Human Sensibilities
Feb 20, 2024
Decoding the Fusion of Tech and Operations in the Auto Industry
Feb 06, 2024
The Road Ahead for Dealership Dynamics and Software Solutions
Jan 30, 2024
Mastering Failure Analysis: The Collision of Human Skill and Machine Technology with Jim Dettore
Jan 23, 2024
The Future of Equipment Dealerships: Insights from Texada's Matt Harris
Dec 20, 2023
Exploring the 'Say Do' Principle, Business Efficiency, and Leadership in the Modern Workplace
Dec 13, 2023
From Night Shifts to Management: A Journey of Success in Construction Industry
Dec 06, 2023
The Game-changing Role of AI in Equipment Management
Nov 17, 2023
Challenging Traditional Career Norms: A Dive Into Technical Skills, Workplace Efficiency, and Work-Life Balance
Oct 31, 2023
Transforming the Technician Industry: A Discussion on Challenges and Solutions
Oct 30, 2023
Sara Hanks on Embracing Change in the Hiring Space
Oct 23, 2023
Unlocking the Power of Relationships: A Journey with Ed Wallace
Sep 29, 2023
Driving Change: The Evolution of Dealer Management Systems
Sep 29, 2023
Redefining Leadership with Sonya Law: A Deep Dive into Modern Leadership Dynamics
Aug 27, 2023
The March of Technology: Insights into Dealer Systems Evolution
Aug 14, 2023
Transforming Mindsets for Entrepreneurial Success
Jul 06, 2023
Unlocking the Power of Accreditation: Advancements in Workforce Development and Online Learning
Jun 29, 2023
Embracing AI for Positive Change in the Marketplace
Jun 26, 2023
The Iceland Adventure: Discovering Balance and Clarity in Our Lives
Jun 11, 2023
John Andersen and Ron talk about the changes in information and technology and how it fits into the challenges facing equipment dealers and business system providers with the ultimate end user – the customer.
May 22, 2023
Mets Kramer and I talk about the recent changes in the world of dealer business systems
May 18, 2023
Roy Lapa and I talk about branding as a critical element in this Candid Conversation.
Apr 11, 2023
John Andersen and I talk about ChatGPT and Dealer Business Systems.
Mar 06, 2023
Sara Hanks opens up an extremely important aspect of Project Management.
Feb 27, 2023
Alex Kraft brings us up-to-date on his technician program on Heave
Feb 15, 2023
Alex Kraft and his blog on Lazy Management
Feb 08, 2023
Mets Kramer introduces his new dealer management system.
Jan 31, 2023
Christopher Kiely revisits his career and his thinking about how equipment has changed over his working life.
Jan 03, 2023
Sara Hanks introduces us to another method to get going with Process Improvement – Start in the Middle.
Dec 19, 2022
Alex Kraft announces the creation of “Uber” for Equipment Repairs
Dec 12, 2022
Chris Kohart and Ron discuss the industry and change.
Dec 05, 2022
Alex Kraft and Ron discuss his "Getting Better" blog post
Nov 28, 2022
Debbie Frakes and Steve Clegg join us from Mexico to discuss the use of AI and dealer transaction data to forecast and manage the business through the boom-and-bust cycles in this industry through Winsby and Zintoro
Nov 17, 2022
Mets Kramer and I continue to talk about Digitalization of Dealers. This conversation covers what we need to do “internally.”
Nov 02, 2022
Sara Hanks and I talk about Process Improvement integrated with Six Sigma and Project Management.
Oct 31, 2022
Dale Hanna and I talk about the services that are provided by Foresight Intelligence.
Oct 25, 2022
Mike Pentz and Mets Kramer and I continue our conversation about branding, addressing the challenges of getting this done.
Oct 19, 2022
Caroline and I talk about the ongoing changes to our classes from the “Sage on the Stage” through Webinars then the early days on internet learning.
Sep 26, 2022
Bruce Baker brings us up to date on his "Contracting with Executive Leadership" option.
Sep 19, 2022
Mets Kramer and Mike Pentz join us as we identify the value and importance of your Brand
Sep 12, 2022
Bill Pyles joins us for this Candid Conversation on the Service Department Organization
Sep 05, 2022
Mick Vaught talks about attracting, interviewing, hiring, developing and retaining employees
Aug 29, 2022
Alex Kraft and I follow up on his Blog on Customer Service. It seems that Customer Loyalty and Customer Service are inextricably linked.
Aug 22, 2022
Process Mapping Explored with Sara Hanks
Aug 15, 2022
Bonnie Feigenbaum and Ron talk about her lecture series on Basic Marketing hosted by Learning Without Scars
Aug 08, 2022
Sara Hanks brings her strong background from the perspective of an Engineer.
Aug 02, 2022
Debbie Frakes from Winsby talks about engagement and market coverage in the equipment market and the impact on customer retention.
Jul 31, 2022
Mets Kramer and Ron talk about the impending recession and how it won’t affect equipment dealers
Jul 27, 2022
Steve Clegg talks with Ron about the business tools and offerings that are available from Winsby
Jul 11, 2022
Steve Clegg introduces a new subject in our blogs covering data analytics for a dealership from customer transactions to forecasting and everything relating to the business.
Jun 22, 2022
Alex Kraft speaks about selling and various items that are critical to a start up business
Jun 15, 2022
Mets Kramer and Ron are joined by Stephanie Smith for a Candid Conversation on Marketing in the Digital Age
May 30, 2022
Mets Kramer talks about Websites
May 17, 2022
Floyd Jerkins and I introduce the Advisors Activity
May 10, 2022
Alex Kraft and I talk Friction and Adaptability
May 03, 2022
Alex Kraft and Mets Kramer talk about the Digital World
Apr 18, 2022
Alex Kraft covers his recent blog on “Adaptability”
Apr 12, 2022
Helena Sjogren from Reedz introduces us to the text to voice tools they use
Apr 04, 2022
Bonnie Feigenbaum introduces our new Lecture Series on Marketing
Mar 28, 2022
Ron Slee explains what we do, our purpose and goals, at Learning Without Scars (LWS)
Mar 21, 2022
Alex Kraft and Mets Kramer address Technology and the Dealer Sales Efforts
Mar 14, 2022
Floyd Jerkins addresses the Business Model
Mar 07, 2022
Floyd Jerkins goes on a Rant
Feb 28, 2022
Floyd Jerkins on Training
Feb 24, 2022
Floyd Jerkins on Recruiting and Retaining Talented People
Feb 21, 2022
Alex Schuessler continues the discussion on Paper to Glass
Feb 17, 2022
Floyd Jerkins discusses the evolution of dealer ownership
Feb 14, 2022
Alex Kraft covers the opportunities in the world of equipment sales
Feb 10, 2022
Alex Kraft explains his business Heave
Feb 07, 2022
Mets Kramer talks about the different generational expectations
Jan 27, 2022
Mets Kramer talks how we must change from processing Transactions to Transforming our processes
Jan 24, 2022
Dale Hanna and Ron talk about Fleet Management and how it relates to the Maintenance Services business.
Jan 20, 2022
Dale Hanna and Ron talk about the technological tools available to assist in the management of repair labor in the service shops and in the field.
Jan 17, 2022
Ed Wallace and Ron discuss the foundation blocks of sales
Jan 13, 2022
Ed Wallace and Ron talk about a fresh view on how to influence customer loyalty
Jan 10, 2022
Caroline Slee-Poulos and Ron talk about Mentoring in the workplace
Jan 06, 2022
Caroline Slee-Poulos and Ron talk about How Learning Impacts Your Life
Jan 03, 2022
Caroline Slee-Poulos and Ron talk about Potential
Dec 30, 2021
Dale Hanna and Ron talk about Technology and Dealerships
Dec 23, 2021
Dale Hanna and Ron talk about Foresight Intelligence
Dec 16, 2021
Lessons Learned about the Subject Specific Classes offered by Learning Without Scars
Dec 09, 2021
Caroline Slee-Poulos and Ron talk about the recent IACET accreditation of Learning Without Scars
Dec 02, 2021
Dan Slusarchuk talks about Cyber Security
Nov 25, 2021
Dan Slusarchuk brings his expertise to us on IT issues
Nov 18, 2021
Mets Kramer and Ron wrap up their discussion on the Digital Dealership (4 of 4)
Nov 11, 2021
Mets Kramer and Ron continue their discussion on the Digital Dealership (3 of 4)
Nov 11, 2021
Mets Kramer and Ron continue their discussion on the Digital Dealership (2 of 4)
Nov 11, 2021
Mets Kramer and Ron talk more on the Digital Dealership (1 of 4)
Nov 11, 2021
Bruce Baker and Ron talk about Lean - his latest blog
Nov 04, 2021
Mets Kramer and Ron talk about Jargon for the digital world (1 of 3).
Oct 28, 2021
Mets Kramer and Ron talk about Defining Segments for the digital world (2 of 3).
Oct 28, 2021
Mets Kramer and Ron talk about Strategy for the digital world (3 of 3).
Oct 28, 2021
Alex Weaver and Ron discuss the history in the Industry of the Used Parts Business.
Oct 21, 2021
Alex Schuessler and Ron talk about the history in the Industry of Technology and process effectiveness.
Oct 14, 2021
Sonya Law and Ron speak to the Annual Review and how it is a reflection on past performance as well as foretelling and discussing what comes next.
Oct 07, 2021
Bruce Baker and Ron discuss how businesses need to approach the workforce; finding, attracting, hiring, developing, retaining employees.
Sep 30, 2021
Mets Kramer and Ron continue their discussion on the Digital Dealership.
Sep 23, 2021
Alex Schuessler and Ron about the gross profit changes in equipment, the changed world for OEM dealers relative to the Rental Business and Contractors.
Sep 16, 2021
Mets Kramer and Ron review the machine ownership and a better use of information to drive equipment sales.
Sep 09, 2021
Bruce Baker and Ron talk about the Practice of Managing the Human Asset in a business.
Sep 02, 2021
Sonya Law and Ron talk about the Year End Performance Review.
Aug 26, 2021
Caroline Slee-Poulos and Ron talk about the progression of Classroom and Webinar training to the Internet Based Training we offer today.
Aug 19, 2021
Mets Kramer and Ron talk in more detail on the Digital Dealership.
Aug 12, 2021
Floyd Jerkins and Ron talk about leadership within the Capital Goods Industries.
Aug 03, 2021
Amy Claire Wild and Ron talk about Amy's experiences. She is a graduate of the GM Institute which became Kettering University.
Jul 13, 2021
Steve Day and Ron focus on the experiences that Steve had working at a manufacturer and a dealer in the construction equipment world.
Jun 30, 2021
Don Shilling and Ron focus on employee development and working with Technical Schools to "grow your own" technicians.
Jun 15, 2021
Don Buttrey and Ron speak to selling skills in our Industry.
Jun 01, 2021
Chris Wilmot and Ron talk about the changes and the challenges they have faced in the heavy equipment industry.
May 16, 2021
Ryszard Chciuk and Ron talk about a European perspective Parts & Service.
May 09, 2021
Ed Gordon and Ron talk about the challenges we face with education and the workforce.
May 02, 2021
Sonya Law and Ron talk about Human Resources and People.
Apr 15, 2021
Mets Kramer and Ron have a conversation on Data and Information Technology in use in the world around us and how we are being left behind in the digital world.
Apr 11, 2021
Bruce Baker and Ron talk about Human Relations, Data Sets and Data Analytics and Business Challenges
Apr 03, 2021
Ed Wallace and Ron discuss how Sales Forces need to be doing their jobs.
Mar 23, 2021
Ron explains the origins of the name Learning Without Scars.
Mar 19, 2021
Caroline Slee-Poulos and Ron talk about their experiences as teachers.
Mar 18, 2021
Ron speaks to the subject specific classes offered by Learning Without Scars.
Mar 14, 2021
Ron speaks to Skills Assessments offered by Learning Without Scars.
Mar 01, 2021