IA Forward

By Shane Tatum and Tonya Lied

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Category: Entrepreneurship

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Episodes: 332

Description

The Independent Insurance Agency Playbook: The insurance business is all about playing an infinite game. Shane, Tonya, and Mike discuss how to play the long-term game of being a successful agent and creating a culture of freedom for yourself.

Learn more at www.integrapartnernetwork.com


Episode Date
Where Are My Leads? The Truth About Marketing Your Agency
Aug 25, 2026
Would You Buy Your Own Agency? Stay Ready to Sell, Even If You Never Do
Aug 11, 2026
It's Not the Chicken: The Chick-fil-A Model for Agency Success
Aug 04, 2026
What It Takes to Win Is Simple (But Not Easy)
Jul 28, 2026
Ignore the Noise: Why Every Agency Owner Needs Fewer Outside Opinions
Jul 21, 2026
The Hidden Cost of Chasing Everything
Jul 14, 2026
Why Agency Owners Dread Mondays (And How To Change It)
Jul 07, 2026
Halftime Adjustments: Winning the Second Half of 2026
Jun 30, 2026
Who Makes the Rules? The Great State Farm Shakeup
Jun 23, 2026
Don't Put Your Logo on That: Why Cheap Marketing Can Cost You
Jun 16, 2026
How Customers Really Find an Insurance Agent
Jun 09, 2026
The Market Is Stabilizing. Are You? - With Mitzi Fox
Jun 02, 2026
AI Is Here. No Panic Required.
May 26, 2026
Built Your Way: Questions Every Exclusive Agent Should Ask Before Going Independent
May 19, 2026
Non-Resident Licensing: Are You Growing or Chasing?
May 12, 2026
The Secret to Growing a Successful Insurance Agency
May 05, 2026
Think Like a Business Owner, Prepare Like an Athlete
Apr 28, 2026
Building the Business Behind the Bonus, Part Two: Profit Sharing Strategy
Apr 21, 2026
Building the Business Behind the Bonus: The Truth About Profit Sharing, Part One
Apr 14, 2026
Can Your Agency Run Without You?
Apr 07, 2026
Office, Hybrid, or Fully Remote: Designing Your Agency Your Way
Mar 31, 2026
Start Now or Sit Still: Building Your Agency in Uncertain Times
Mar 24, 2026
From Survival to Thriving
Mar 17, 2026
Base Hits Build Better Agencies
Mar 10, 2026
Hire Your Weakness, Scale Your Strength
Mar 03, 2026
Random Revenue Versus Profit: Being A Strategic Dabbler
Feb 24, 2026
If Don't Tell Your Story, Someone Else Will
Feb 17, 2026
Turning Connections into Clients
Feb 10, 2026
What Independent Agents Should Expect From a Network
Feb 03, 2026
Can Agency Owners Really Take a Vacation?
Jan 27, 2026
Not Viral, Just Consistent: What We've Learned About Agency Ownership in 300 Episodes
Jan 20, 2026
Say No Without Going Broke
Jan 13, 2026
Say No to the Noise (And Yes to the 20%)
Jan 06, 2026
Resolutions or Results: The New Year Reality Check
Dec 30, 2025
Welcome To The Week When Nobody Gets Anything Done
Dec 23, 2025
Where AI Helps and Where Customers Say No
Dec 16, 2025
Creating the Profit Portfolio: How Many Carriers Are Enough?
Dec 09, 2025
Cloning Yourself: Building An Agency That Runs Without You
Dec 02, 2025
Don’t Waste the Last Six Weeks: Making the Most of Thanksgiving to New Year
Nov 25, 2025
Beyond 10X Hype: A Real-World Take on Growth and Chaos
Nov 18, 2025
Turning Sales into Sustainability: The Accounting Mindset for Agency Owners
Nov 11, 2025
The Shutdown Showdown: When Politics Hit Your Agency
Nov 04, 2025
Building Trust Without the Label
Oct 30, 2025
Ask Shane: Tough Questions, Honest Answers
Oct 21, 2025
Playing Defense: Keeping Clients When Rates Keep Rising
Oct 14, 2025
Hard Market Hangover: Battling Burnout
Oct 07, 2025
What Does $20 Billion Mean For You: The Personal Lines Shift to Independent Agencies
Sep 30, 2025
From Just Do It to Why Do It: What Nike’s Change Means for Independent Agency Owners
Sep 23, 2025
Paper, Texts, or FaceTime: Bridging Communication Gaps
Sep 16, 2025
Chasing New Business and Cultivating Clients
Sep 09, 2025
What Got You Here Won’t Get You There
Sep 02, 2025
Pitching Gen Z Perspectives with Campbell Bagshaw
Aug 26, 2025
Buying Dreams, Blaming Insurance: FHA Loans Under the Microscope
Aug 20, 2025
The Legislation That Could Change Your Agency and Why It Matters
Aug 12, 2025
Building Your Agency Like Jeter Played Ball
Aug 05, 2025
Delegate to Elevate with Beaux Pilgrim
Jul 22, 2025
Quoting Is For The Weak: A Conversation with Charles Specht
Jul 15, 2025
Lessons from the Inside: What’s Working for Us
Jul 01, 2025
Midyear Micro Moves for Maximum Impact
Jun 24, 2025
Renewal Isn’t Retention (Wait, What?)
Jun 17, 2025
Still Thinking About It? It’s Not Too Late
Jun 10, 2025
Cash Out vs. Cash Flow: What is Your Retirement Plan?
Jun 03, 2025
Micro Moves, Massive Results
May 27, 2025
Swing Big. Miss Big. Win Big.
May 13, 2025
From Burnout to Balance
May 06, 2025
More than a Green Jacket: Lessons from Augusta for Your Agency
Apr 29, 2025
Visibility or Sustainability? Defining Your Agency’s Path
Apr 22, 2025
Resilience, Relationships & Real Conversations
Apr 15, 2025
What AI Really Means for Independent Agents (with Chad Jackson and Justin White)
Apr 08, 2025
Fees & Fumbles: Avoiding E&S Mistakes
Apr 01, 2025
Don’t Lose Your Agency Identity at Baggage Claim
Mar 25, 2025
Own Your Business, Don’t Let It Own You: The Power of JOMO
Mar 18, 2025
Don't Just Complain, Create Change: How Agents Can Shape the Industry
Mar 11, 2025
We’re Here to Run A Business with Aaron and Justin Husman
Mar 04, 2025
60-Second Stories: Selling Insurance With Real-Life Lessons
Feb 25, 2025
Fail. Learn. Grow. Repeat. Celebrate.
Feb 18, 2025
The Power of Personalization with Kristyn Klaes and Kylie Lowery
Feb 11, 2025
Resilience: How to Thrive Through Challenges
Feb 04, 2025
From Mac and Cheese to McLaren: Financial Expectations of Success
Jan 28, 2025
Follow the Directions (Or Skip Them): Balancing Tradition With Innovation
Jan 21, 2025
From Comfort Zones to Milestones: Celebrating 250 Episodes of IA Forward Insights
Jan 14, 2025
Reflect, Realign, Reset: Starting 2025 Strong
Jan 07, 2025
Business Moves from Holiday Movies: Inspiration for the New Year
Dec 31, 2024
Unwrapping the Unexpected: Hidden Gifts of the Insurance Industry
Dec 24, 2024
How Carriers Are Pivoting for 2025
Dec 17, 2024
Capacity Crunch: Why Progressive's Dwelling Fire Exit Is Good News
Dec 10, 2024
The Cycle Turns: Preparing for a Softer Commercial Market
Dec 03, 2024
Turkeys, Traditions, and the Power of Thanks
Nov 26, 2024
Spray Painted Grass: The Cost of Change
Nov 19, 2024
The Power of Perspective
Nov 12, 2024
Agency Stability and the Hard Market Reality Check
Nov 05, 2024
How the Underdog Wins: What Agency Owners Can Learn from Vanderbilt’s Big Upset
Oct 29, 2024
Social Media vs. Insurance: Fighting the Scam Label
Oct 22, 2024
Hurricane Season Realities: Navigating the Insurance Storm
Oct 15, 2024
Unlocking the Potential of Your Management System with Beaux Pilgrim
Oct 08, 2024
Enhancing Efficiency with CSRs
Oct 01, 2024
Turning Chaos into Opportunity
Sep 24, 2024
Market Trends and Insurance Gossip
Sep 17, 2024
Turning Auto Rate Increases into Conversations
Sep 10, 2024
Hunter, Farmer, or Trapper: Building the Strongest Team for Your Agency
Sep 03, 2024
Scaling Smart: When and How to Grow Your Agency
Aug 27, 2024
Defining Your Agency's Identity: Creating Culture & Brand
Aug 20, 2024
Chasing Authentic Success: Your Dream, Your Agency
Aug 13, 2024
Politics and Social Media: Balancing Business and Beliefs
Aug 06, 2024
Bucket Lists and Business Goals
Jul 30, 2024
Weathering the Aftermath: Preparedness as an Agency Owner
Jul 23, 2024
Halfway There: A Mid-Year Check In For Your Agency
Jul 16, 2024
Changing the Insurance Narrative: Positivity in a Negative World
Jul 09, 2024
Gen Z Insights with Olivia Bruno: From D1 Athlete to Insurance Intern
Jul 02, 2024
Play The Game, Not the Occasion
Jun 25, 2024
Growing Your Business During Turbulent Times
Jun 18, 2024
Are You Booked & Busy?
Jun 11, 2024
From Salesperson to CEO: Mastering The Achievement Mindset
Jun 04, 2024
The W in SWOT Does Not Mean Worry
May 28, 2024
Finding The Solution For What Annoys You The Most
May 21, 2024
The Big Deal About Dwelling Fire (And Why It Matters To Your Agency)
May 14, 2024
The DBW Principle For Success
May 07, 2024
Think Long-Term, But Sometimes You Need A Win NOW
Apr 30, 2024
Leveraging Spring Opportunities For Agency Promotion
Apr 23, 2024
What The State Farm Downgrade Means For The Independent Channel
Apr 16, 2024
Diplomacy: Building, Strengthening, and Repairing Carrier Relationships
Apr 08, 2024
Management Versus Leadership - And Why You Need Both
Apr 04, 2024
Compensation, Agency Culture, and Keeping Your People Happy
Apr 01, 2024
Do Your Processes Make Sense?
Mar 28, 2024
Telematics, Risk Evaluation, and Car Companies Selling Data
Mar 25, 2024
The Comfort Zone: Getting Comfortable With Being Uncomfortable
Mar 21, 2024
Walks vs Strikes: Why Understanding "Your Pitch" Is Important
Mar 18, 2024
Hard Market Mindset: Claiming This As "Our Market"
Mar 14, 2024
Claims Shift: Carriers Want Agents Back In The Conversation
Mar 11, 2024
ACV vs Replacement Costs - And The Long-Term Effects The Insurance Industry
Mar 04, 2024
Taking A Leap of Faith: Our 200th Episode on Leap Day
Feb 29, 2024
Rising Above Your Competition
Feb 26, 2024
Client Expectations, Marketing Challenges, and Conversations
Feb 22, 2024
Measuring Success: Choosing Benchmarks and KPIs
Feb 19, 2024
Profit & Loss, Cash Flow, and The "Not Fun" Financial Stuff
Feb 15, 2024
Executive Strategies from Abraham Lincoln
Feb 12, 2024
The Loud Budgeting Trend and What It Means To Agency Owners
Feb 08, 2024
Excess & Surplus Lines - The Good, The Bad, and The Stuff You Need To Know
Feb 05, 2024
Location, Location, Location - Does Your Agency Office Space Matter?
Feb 01, 2024
Agency Fees For Personal and Commercial Insurance - And Why The Polarization of Opinions
Jan 29, 2024
Creating the Work-Life Balance You Need
Jan 25, 2024
Should An Established Independent Agency Join An Agency Group?
Jan 18, 2024
Should You Join an Agency Group When Starting A New Agency?
Jan 15, 2024
Does Buying Leads Actually Work?
Jan 11, 2024
The Annual Word of the Year Episode
Jan 08, 2024
You Are Not Behind - The Year Is Just Starting!
Jan 04, 2024
Happy New Year! Technology We Are Excited About (And Not Excited About) For 2024
Jan 01, 2024
Twixtmas: Saying Goodbye (and Good Riddance) to 2023
Dec 28, 2023
The Christmas Episode: Unwrapped With Julie and The Cute Boy
Dec 25, 2023
Here's Your Sign: Marketing To Real People
Dec 21, 2023
The Charlie Munger Mindset: Wisdom For Your Agency
Dec 18, 2023
The One-Hour Business Plan For Success in 2024
Dec 14, 2023
Staying Sane During The Holidays With Kylie Lowery
Dec 11, 2023
Insurance Agency Marketing Dos and Don'ts
Dec 07, 2023
Santa's List Day and the Lists You Should Be Making For Your Agency
Dec 04, 2023
Getting Noticed In the Home and Auto Insurance Crowd
Nov 30, 2023
Christmas Bonuses, Client Gifts, and the Dreaded Holiday Open House
Nov 27, 2023
The Thanksgiving Episode: Lessons From The Pilgrims For The Hard Market
Nov 23, 2023
Overcoming FOPO and Be Successful Your Way
Nov 20, 2023
Talking InsurTech with Mike Boesl
Nov 16, 2023
An Attitude of Gratitude
Nov 13, 2023
Sales Objections in the Hard Market
Nov 09, 2023
The 4 S's to Success: Sales
Nov 06, 2023
The 4 S's to Success: Strategy
Nov 02, 2023
Changing the Customer Perception of the Insurance Agent
Oct 29, 2023
The 4 S's to Success: Systems
Oct 26, 2023
Great Advice For Growing Your Agency with Beaux Pilgrim
Oct 23, 2023
Agency Ownership Trifecta: Your Banker, Attorney, and CPA
Oct 16, 2023
Great Advice and What We've Learned From Listening To It
Oct 12, 2023
Communication and The Plain Language Movement
Oct 09, 2023
Just Keep Pushing - The Momentum Will Build
Oct 05, 2023
The 4 S's to Success: Service
Oct 02, 2023
The Tom Bradyfication of Your Insurance Agency
Sep 28, 2023
Keeping Your Agency Safe When Carrier Ratings Change
Sep 25, 2023
College Football and The Hard Market - Are You Team Alabama or Colorado?
Sep 21, 2023
Playing Offense & Defense = Iron Man Insurance
Sep 18, 2023
Does Your Agency Brand Really Matter?
Sep 14, 2023
When Financial Professionals Use Insurance Agents As Their Scapegoat
Sep 11, 2023
CEO Gone Rogue
Sep 07, 2023
Getting Unstuck and Overcoming FOMO
Sep 04, 2023
Us vs Them: Perceptions of Exclusive Agents vs Independent Agents
Aug 31, 2023
Celebrating Shane's 50th Birthday and What He Has Learned In A Half Century
Aug 28, 2023
Buying Homeowners Insurance in a Hard Market (A Customer Perspective)
Aug 24, 2023
Success Lessons from Arthur ‘The Fonz’ Fonzarelli
Aug 21, 2023
What You're Teaching Your Family As An Agency Owner
Aug 17, 2023
Who Are You Listening To? (The Chocolate Deviled Egg Discussion)
Aug 14, 2023
Playing the Insurance Game Successfully - Part Two
Aug 10, 2023
Playing the Insurance Game Successfully - Part One
Aug 07, 2023
Want To Help Shape The Future of The Insurance Industry? Get Involved!
Aug 03, 2023
Why Being A Semi-Professional Economist Is Important As An Agency Owner
Jul 31, 2023
What Millennials & Gen Z Think About Insurance - And It's Not What You're Assuming
Jul 27, 2023
Where NOT To Spend Your Marketing Dollars
Jul 24, 2023
It's Not About Selling - It's About Being The Expert
Jul 20, 2023
Need, Price, Perception of Value, and Being a Connector
Jul 17, 2023
Hitting the Hard Market Panic Button
Jul 13, 2023
Changing Perspective on Telematics
Jul 10, 2023
Success and Survival When Working With Family
Jul 06, 2023
Google & Facebook Reviews: Creating Five-Star Solutions After A Negative Review
Jul 03, 2023
Building Relationship With Video and LSU Wins the Men's College World Series
Jun 29, 2023
Changes In The Insurance Industry and The Long-Term Outlook
Jun 26, 2023
Getting Political - Insurance Commissioners, Regulations, & The Free Market
Jun 22, 2023
Honor Your Commitments
Jun 19, 2023
Cybersecurity for Your Agency (And Why It Matters)
Jun 15, 2023
The Independent Agency Channel is Dead (And Other Myths)
Jun 12, 2023
Using "Game Tape" To Improve Your Agency
Jun 08, 2023
Prep Your Agency For Hurricane Season
Jun 05, 2023
Simplify, Automate, and Use Your Technology Effectively
Jun 01, 2023
FAQ on Mergers & Acquisitions
May 29, 2023
Be An Authentic Chameleon
May 25, 2023
Energy Management Versus Time Management
May 22, 2023
How To Survive Your First Year As An Agency Owner
May 18, 2023
Exit Strategy To Start A New Agency (For Producers & Agency Owners)
May 15, 2023
Lessons for Business from Bull Durham
May 11, 2023
Creating Long-Term Clients Through Claims
May 08, 2023
Avoiding the Pitfalls in Surplus Lines
May 04, 2023
Playing Defense in a Hard Market
May 01, 2023
The Second "Ask Shane" Episode
Apr 27, 2023
Your Agency Brand - And Does It Matter?
Apr 24, 2023
Stop Quoting! Why Are You Bidding On Business?
Apr 20, 2023
Rejection, Ghosting, and LSU Women's Basketball
Apr 17, 2023
Social Media, Your Personal Brand, and Tonya's Experience With A Personal Trainer
Apr 13, 2023
Carrier Relationships and MLB's New Rules
Apr 10, 2023
Let's Talk Life Insurance with Jeff Havard and Robby Jabbour (The Bromance Episode)
Apr 06, 2023
It's Profit Sharing Season!
Apr 03, 2023
Balancing Relationship and Automation with Beaux Pilgrim
Mar 30, 2023
How Old Is Too Old To Start Over?
Mar 27, 2023
How To Keep Good Employees
Mar 20, 2023
The "Ask Shane" Episode
Mar 16, 2023
Finding and Hiring the Right Candidates
Mar 13, 2023
Remote & Hybrid Working Environments Post-Covid
Mar 09, 2023
Our 100th Episode - And What We've Learned About Starting Something New
Mar 06, 2023
Are Conferences Worth The Investment?
Mar 02, 2023
How To Talk Value When Everyone Is Focused On Price
Feb 27, 2023
Creating Momentum
Feb 23, 2023
Focus, Funding, and Failure
Feb 20, 2023
Perfection Paralysis, Procrastination, and Priorities
Feb 16, 2023
Paying Yourself, Contingency Bonuses, and Finance Hully-Gully
Feb 13, 2023
When Does A Hard Market Look Like A Soft Market?
Feb 09, 2023
Your Agency Needs A Hedgehog (Seriously)
Feb 02, 2023
Working With Clients Through Language Barriers
Jan 30, 2023
What Role Should Government Play In The Insurance Industry?
Jan 26, 2023
Lessons From The Dallas Cowboys Kicker Debacle And How They Apply To Our Agencies
Jan 23, 2023
Breaking of Cycle of Living Month-to-Month
Jan 19, 2023
Time Poverty, Over-Commitment, Schedule Management, And Just Saying No
Jan 16, 2023
Choosing Your "Word Of The Year" - And Why It's Important To Your Success
Jan 12, 2023
The Independent Insurance Industry: The Good, The Bad, and What We Can Do Better
Jan 09, 2023
Liberty Mutual, Safeco, Trusted Choice, and Aunt Mitzi's Auto Claim
Jan 05, 2023
Crisis Management: Staying In Control When The Sky Is Falling
Dec 29, 2022
Merry Twixtmas - Making This Week Count
Dec 26, 2022
Let's Talk Christmas
Dec 22, 2022
Do You Have Customers or Clients? And What Is The Difference?
Dec 19, 2022
Setting Goals and Looking Ahead to 2023
Dec 15, 2022
Reflecting Back On Your Year In Business
Dec 12, 2022
Getting Everything Done During The Holiday Season
Dec 08, 2022
Is The Customer Always Right?
Dec 05, 2022
People Are Insane And How This Affects The Insurance Industry
Dec 01, 2022
Using Holiday Gifts To Get Your Agency Noticed & Lessons Learned from National Lampoon's Christmas Vacation
Nov 28, 2022
Budgeting and Branding During the Holiday Season
Nov 24, 2022
Black Friday, Small Business Saturday, Cyber Monday, and Giving Tuesday
Nov 21, 2022
Let's Talk Commercial Lines with Bryan Modisette
Nov 17, 2022
Looking at Insurance Through A Military Lens with Jon Marc Whittington
Nov 14, 2022
Do Clothes Really Make the Man (or Woman)?
Nov 10, 2022
Start With Why - Then Get to What
Nov 07, 2022
Work Life Balance and the "Day in the Life of a Twitter Employee" Video
Nov 03, 2022
Why Small Business Commercial Lines Should Be The Next Step in Growing Your Agency
Oct 31, 2022
Accolades, Awards, Letters Behind Your Name, and the Forbes Business Council
Oct 27, 2022
Independent versus Captive / Exclusive - Who Wins?
Oct 24, 2022
Earning Professional Respect as a Risk Manager
Oct 20, 2022
Your Agency Is Not a DIY Project
Oct 17, 2022
Adopting a Championship Mindset as an Agency Owner
Oct 13, 2022
Creating Realistic Expectations, Playing the Comparison Game, and Betting On Yourself
Oct 10, 2022
The Fear of Failure, What Ifs, and Colt McCoy
Oct 06, 2022
Bridging the Digital Divide and Choosing the Right Words with Kylie Lowery
Oct 03, 2022
Finding Contentment, Being Driven, and Tom Brady
Sep 29, 2022
Thoughts When Starting a New Agency (or Getting One Back on Track) with Tara Graham
Sep 26, 2022
Expecting Everyday to Be Amazing is Unrealistic
Sep 22, 2022
Business Lessons Learned from Fantasy Football with Robby Jabbour
Sep 19, 2022
Excuses, Rate Increases, and Derek Jeter
Sep 15, 2022
Dedication, FOBO, and the Florida State Football Fan
Sep 12, 2022
Marketing Strategy, Imitation, and Do You Respond or React?
Sep 08, 2022
Frustration, Being a Bull Durham Lollygagger, and Enjoying the Journey
Sep 05, 2022
Just Do It, Never Feeling Ready, and Competence Equals Confidence
Sep 01, 2022
Building Trust, Dumb Online Articles, and the Insurance Paid for this Roof Sign
Aug 29, 2022
Community Involvement, Marketing, and the High School Football Program
Aug 25, 2022
Too Much Data, Choosing Your KPIs, the No More Smell Sign
Aug 22, 2022
Shane's Daily Routine, Making Time for Your Spouse, and Where the Crawdads Sing
Aug 18, 2022
Why Do Insurance Agencies Succeed?
Aug 15, 2022
Why Do Insurance Agencies Fail?
Aug 11, 2022
Choose Your Lens and Change the Conversation
Aug 08, 2022
Stop Spuddling - Business Hacks That Don't Work
Aug 04, 2022
Agency Digitization, Time Savers, and Using What You're Paying For
Aug 01, 2022
Marketing to Millennials and Gen Z
Jul 28, 2022
Always Do The Right Thing, Attorneys, and Industry Changes with Holly Howard
Jul 25, 2022
Empowering Your Employees, Mentoring, and the Virtual Assistant World with Beaux Pigrim
Jul 21, 2022
Simplify (Enough Said)
Jul 18, 2022
Act Like You've Been There Before - Success, Failure, and Staying on an Even Keel
Jul 14, 2022
Vacation - The Who, What, When, Where, Why, and How
Jul 11, 2022
Motivation, No Man's Land, and The Tipping Point
Jul 07, 2022
The Best Business Advice We've Ever Been Given
Jun 30, 2022
Respect (Adding P&C Products to Your Life & Health Agency, Wealth Management, Tax Prep, or Real Estate Business)
Jun 27, 2022
Everyone Says They Offer The Best Service - But What Does That Really Mean?
Jun 23, 2022
Underdogs, Guerrilla Marketing, and Being the David in a Goliath World
Jun 20, 2022
The Stop Doing List, Protecting Your Time, the Power of Saying No
Jun 16, 2022
Commercial Lines Selling - And Somebody Forgot Shane's Steaks
Jun 13, 2022
Being an Entrepreneur, Expectations, and Why You Need An Org Chart - Even If It's Only You
Jun 09, 2022
Doing Nothing Is An Option - And It Can Be A Good One For Your Agency
Jun 06, 2022
Managing Choices, Efficiency, and Walmart versus Neiman Marcus
Jun 02, 2022
Find Your Niche, Have Fun, and Do What You Love
May 30, 2022
Referrals, Being Relational vs Transactional, and the College Baseball RPI
May 26, 2022
Being a Chief Translation Officer, Networking, and that State Farm Commercial with the Fisherman
May 23, 2022
Technology, Listening Intentionally, and Taking Your Shoes Off At the Airport
May 19, 2022
Buckle Up Buttercup, Hard Markets, and Taking Risks
May 16, 2022
Starting Over, the Risk of Losing, and Choosing the Right Game to Play
May 12, 2022
Rules, Best Practices, and High School Baseball
May 09, 2022
Education versus Experience to be a Successful Independent Agent
May 05, 2022
If Only My Employees Would Think Like Me... It's Not Going To Happen
May 02, 2022
Unwritten Rules, The Fear of Change, and MLB Scouts
Apr 28, 2022
Let's Talk Commercial Lines
Apr 25, 2022
Your Agency Needs an Office - because the carriers said so (and other reasons)
Apr 21, 2022
Acting Important, Staying Humble, and Wooden Bats
Apr 18, 2022
Profits, Paying Yourself, and the B Word
Apr 14, 2022
Decluttering, Julie-izing, and the Cross-Sell Later Myth
Apr 11, 2022
How to Know More Than You Know, Core Values, and the Jayhawks Win
Apr 07, 2022
Being Independent, Shane's Walmart Survey, and the Power to Walk Away
Apr 04, 2022
Humility, Authenticity, Passion, and the Final Four
Mar 31, 2022
Insurance and the Laws of Physics
Mar 28, 2022
Give A Pig A Pancake
Mar 24, 2022
Grinding, Women in Insurance, and the Challenge For Authenticity
Mar 21, 2022
Insurance, Netflix, and Amazon Prime
Mar 17, 2022
Are You a Rainmaker or a Technician?
Mar 14, 2022
Are You Playing The Infinite Game?
Mar 10, 2022
Why Your Insurance Agency Needs A Playbook
Feb 18, 2022