Listen to a podcast, please open Podcast Republic app. Available on Google Play Store and Apple App Store.
Entrepreneurs and online business owners can no longer grow with great marketing alone. If you want to scale your course, membership, or coaching program, I’ll teach you how to maximize your profit and multiply your impact by creating a thriving online community. Be sure to connect with me on IG: http://instagram.com/shanaspeaks
I’ve spent over a decade working with top brands and entrepreneurs to cultivate thriving online communities and empowered community teams that increase their reach, retention, and revenue. This podcast is a space for community creators like you and me to share our insights, best practices, and what’s working now in the community space.
You’ll discover proven strategies, actionable tactics, and innovative ideas that you and your team can use to reduce refunds and increase retention. You won’t want to miss an episode! Subscribe now and let’s get started! Show notes & more: https://ShanaLynn.com
| Episode | Date |
|---|---|
|
The Hidden Kiss of Death for Your Membership
|
Jun 23, 2026 |
|
7-Figure Direct Message Selling Strategy
|
Jun 16, 2026 |
|
The Life Cycle of an Online Community
|
Jun 09, 2026 |
|
The Mindset Shift Needed to Maximize Collaborations
|
Jun 02, 2026 |
|
Stop Undercharging: The Psychology of Pricing Your Membership
|
May 26, 2026 |
|
A Simple Reengagement Campaign to Increase Retention Fast
|
May 19, 2026 |
|
The Squeakiest Wheel Shouldn’t Get the Grease
|
May 12, 2026 |
|
#1 Reason You’re Not Getting Referrals and 3 Ways to Start
|
May 05, 2026 |
|
The Key Onboarding Step You’re Missing
|
Apr 28, 2026 |
|
Revenue Impact of Personal Branding
|
Apr 21, 2026 |
|
How to Audit Your Program Onboarding
|
Apr 14, 2026 |
|
How to Train Your Team to Pivot Fast
|
Apr 07, 2026 |
|
The #1 Way to Increase Retention Fast
|
Mar 31, 2026 |
|
How Your Marketing is Sabotaging Your Retention Efforts
|
Mar 24, 2026 |
|
The Best Community Platform for Your Membership
|
Mar 17, 2026 |
|
How to Design a Live Event Experience
|
Mar 10, 2026 |
|
Should I Include Everything in My Membership?
|
Mar 02, 2026 |
|
Why You’re Not Moving Forward
|
Feb 24, 2026 |
|
The Cancellation Process Fix That Boosts Retention and Reputation
|
Feb 17, 2026 |
|
The Launch Strategy that 3x’ed Her Membership
|
Feb 10, 2026 |
|
The 7-Figure Lie: What Every Business Owner Must Know
|
Feb 03, 2026 |
|
The Keys to a Great Framework
|
Jan 27, 2026 |
|
The Membership Growth Ceiling & Retention’s Revenue Impact
|
Jan 20, 2026 |
|
Break Through The Membership Plateau and Scale Effectively
|
Jan 13, 2026 |
|
How to Use Outreach to Slash Membership Churn
|
Jan 06, 2026 |
|
What You Need to Focus on After the Sale
|
Dec 30, 2025 |
|
If You’re Secretly Annoyed by Your Members, Watch This
|
Dec 23, 2025 |
|
Creating Boundaries Around Your Big Why
|
Dec 16, 2025 |
|
Why Great Community Managers Burn Out (and How to Fix it)
|
Dec 09, 2025 |
|
Why Thinking in Silos Leads to Failed Membership Design
|
Dec 02, 2025 |
|
Is Engagement the Wrong Goal for Your Membership Community?
|
Nov 25, 2025 |
|
How to Host Live Calls & Events That Scale Transformation and Belonging
|
Nov 18, 2025 |
|
5 Strategic Video Messages That Increase Retention (Fast)
|
Nov 11, 2025 |
|
Reducing Membership and Subscription Churn: Where to Start
|
Nov 04, 2025 |
|
Why You Need to Track Cohort Retention
|
Oct 28, 2025 |
|
The Missing Link to Great Copywriting
|
Oct 21, 2025 |
|
How to Create a Community People Never Want to Leave
|
Oct 14, 2025 |
|
From Being the Only Face of the Brand to Having a Team of Rockstars
|
Oct 07, 2025 |
|
How to Calculate Churn and Retention Rate
|
Sep 30, 2025 |
|
Risks of a Faceless Brand
|
Sep 23, 2025 |
|
How to Apply the Retention Accelerator Framework to Onboarding
|
Sep 16, 2025 |
|
How to Leverage SEO on Pinterest
|
Sep 09, 2025 |
|
The 5 Biggest Obstacles to Member Progress (And How to Overcome Them)
|
Sep 02, 2025 |
|
Avoid These Common Hiring Mistakes
|
Aug 26, 2025 |
|
Which Subscription Billing Cycle is Best for your Membership
|
Aug 19, 2025 |
|
Modeling a Core Framework & Why You Need One
|
Aug 12, 2025 |
|
3 Accelerators to Reduce Churn & Keep Members Longer
|
Aug 05, 2025 |
|
All Roads Lead to One Community
|
Jul 29, 2025 |
|
Why Tracking Retention and Churn Isn’t Enough - Leading vs. Lagging Metrics
|
Jul 22, 2025 |
|
The #1 Red Flag to Watch for as Your Business Scales
|
Jul 15, 2025 |
|
Why Your Community Manager Feels Like More Work (And How to Fix It)
|
Jul 08, 2025 |
|
How Showing Up Authentically Impacts Business Success
|
Jul 01, 2025 |
|
How to Adjust Pricing for Your Membership Without Losing Members
|
Jun 24, 2025 |
|
Create Intentional Connection with the REACH Framework
|
Jun 17, 2025 |
|
The Stoplight Strategy - How to Identify and Retain At Risk Members
|
Jun 10, 2025 |
|
Million Dollar Personal Branding Strategies
|
Jun 03, 2025 |
|
The Membership Growth Ceiling- Why Your Membership Has Stalled (And What to Do About It)
|
May 27, 2025 |
|
How to Create a Success Path in Your Membership with Stu McLaren
|
May 20, 2025 |
|
Why You Need a Success Path in Your Membership with Stu McLaren [Highlight]
|
May 13, 2025 |
|
How to Keep from Losing Yourself in Work and Family with Dayna Abraham [Highlight]
|
May 06, 2025 |
|
The Simple Secret to Stopping Churn That Most Membership Owners Miss
|
Apr 29, 2025 |
|
Pacing Launches and Scaling Memberships with Ali Kay [Highlight]
|
Apr 22, 2025 |
|
How Systems Create Space for WOW Moments in Your Membership
|
Apr 15, 2025 |
|
Why Neglecting What Really Matters is so Dangerous [Highlight]
|
Apr 08, 2025 |
|
The Psychology of Retention: Why Progress Matters in Your Membership
|
Apr 01, 2025 |
|
Why Growth Requires Slowing Down and Cutting Back with AJ Vaden [Highlight]
|
Mar 25, 2025 |
|
The Most Important Number Every Membership Owner Should Know
|
Mar 18, 2025 |
|
How to Run Paid Ads on Pinterest with Meagan Williamson [Highlight]
|
Mar 11, 2025 |
|
Why Gamification Fails and What Membership Owners Should Do Instead
|
Mar 04, 2025 |
|
Be Impossible to Misunderstand with Steve D. Sims [Highlight]
|
Feb 25, 2025 |
|
Why Industry Benchmarks Don’t Matter for Your Membership
|
Feb 18, 2025 |
|
How to Create Connection Among Event Attendees with Phil Mershon [Highlight]
|
Feb 11, 2025 |
|
How to Scale Intimacy & Personalization in a Membership
|
Feb 04, 2025 |
|
The 3 C’s of Hiring Success with Paula Maidens [Highlight]
|
Jan 28, 2025 |
|
Fastest Way to Reduce Churn
|
Jan 21, 2025 |
|
The Secret to a Successful Team Member Onboarding with Savannah Bananas Co-Founder, Emily Cole [Highlight]
|
Jan 14, 2025 |
|
Understanding the Growth Path of a Member
|
Jan 07, 2025 |
|
Wisdom from a Decade of Being Mom, Entrepreneur and Community Strategist with Amy Wine
|
Dec 31, 2024 |
|
Online Communities and AI: What Does the Future Hold? [Highlight]
|
Dec 24, 2024 |
|
Do This Before You Add New Deliverables to Your Program
|
Dec 17, 2024 |
|
How to Hire a Rockstar Community Manager with Paula Maidens
|
Dec 10, 2024 |
|
Unlock Your Authentic Identity: How Tracy Harris Broke Free of Perfectionism and Inferiority Complex [Highlight]
|
Dec 03, 2024 |
|
How to Wrangle Your Big Ideas to Reduce Distraction and Overwhelm
|
Nov 26, 2024 |
|
Pinterest Marketing Secrets to Build Your List and Grow Your Membership with Meagan Williamson
|
Nov 19, 2024 |
|
How to Set Your Team Up for Success as Your Business Scales with Alex Charfen [Highlight]
|
Nov 12, 2024 |
|
Accelerate Your Retention with this Simple Framework
|
Nov 05, 2024 |
|
How to Leverage Culture & Mystery to Get More Sales with Steve D. Sims
|
Oct 29, 2024 |
|
The Copywriting Skills You Need in an AI World with Julia McCoy [Highlight]
|
Oct 22, 2024 |
|
The Hidden Retention Gold Mine in Your Business
|
Oct 15, 2024 |
|
Designing Unforgettable Live Event Experiences with Phil Mershon
|
Oct 08, 2024 |
|
The ROI of Showing Unexpected Appreciation by Blake Fly [Highlight]
|
Oct 01, 2024 |
|
How Crying at Muffins with Moms Led to a Key Business Lesson
|
Sep 24, 2024 |
|
40%+ Conversion and 3X Members in 1 Launch with Ali Kay
|
Sep 17, 2024 |
|
Creating Content For All Funnel Levels with Lauren Tickner [Highlight]
|
Sep 10, 2024 |
|
Why Is It So Hard To Stop Working So Much?
|
Sep 03, 2024 |
|
Unlock your Full Potential in Life and Business with Tracy Harris
|
Aug 27, 2024 |
|
3 Keys to Conversion Copywriting with Anna Powers [Highlight]
|
Aug 20, 2024 |
|
Why Your Retention Problem Could Be a Marketing Problem and How to Solve It
|
Aug 13, 2024 |
|
Create a Valuable Personal Brand with AJ Vaden
|
Aug 06, 2024 |
|
Creative Ways to Collaborate and Grow Your List with Jordan Gill [Highlight]
|
Jul 30, 2024 |
|
How to Combat a Lack of Ownership and Initiative in a Team Member
|
Jul 23, 2024 |
|
The Sabbatical Method: Preparing for Maternity Leave or Extended Vacations with Alyson Caffrey
|
Jul 16, 2024 |
|
When to Hire Your First Team Member with Corinne Crabtree [Highlight]
|
Jul 09, 2024 |
|
The Big Business Mistake That’s Hurting your Profitability
|
Jul 02, 2024 |
|
Create a Custom Member Experience with Drs. Jen and Dom Fraboni
|
Jun 25, 2024 |
|
How to Revive a Struggling Community [Highlight]
|
Jun 18, 2024 |
|
4 Simple Questions for More Effective Copywriting
|
Jun 11, 2024 |
|
Attracting and Converting the Perfect Customer with Rachel Miller
|
Jun 04, 2024 |
|
Deliverables of an 8-Figure Membership with Corinne Crabtree [Highlight]
|
May 28, 2024 |
|
Do This Before Giving Buyers Access to Your Community
|
May 21, 2024 |
|
How Low Ticket Offers Create a Community of Buyers with Sarah Temte & Justin DeMers
|
May 14, 2024 |
|
[Highlight] How Billing Cycles Impact Subscription Retention with Matt Gartland
|
May 07, 2024 |
|
How to Choose a Community Platform
|
Apr 30, 2024 |
|
How to Hire and Lead a High Performing Team with Paula Maidens
|
Apr 23, 2024 |
|
The Simple but Overlooked Way to Create Connection in your Community
|
Apr 16, 2024 |
|
Not All Cancellations are Bad
|
Apr 09, 2024 |
|
Foster a Fans First Team Culture with Emily Cole of The Savannah Bananas
|
Apr 02, 2024 |
|
Leveraging AI to Create Stronger Communities
|
Mar 26, 2024 |
|
The Often Overlooked Retention Killer
|
Mar 19, 2024 |
|
How to Launch, Optimize, and Scale Facebook Ads with Adrienne Richardson
|
Mar 12, 2024 |
|
Uncovering the Real Value in Your Business
|
Mar 05, 2024 |
|
How to Incentivize Progress with Gamification
|
Feb 27, 2024 |
|
A Legacy of Community Building with Dan Miller
|
Feb 20, 2024 |
|
Why you Don’t Love your Community Anymore
|
Feb 13, 2024 |
|
Basic Tools You Need to Manage a Community Team
|
Feb 06, 2024 |
|
The Future of Community for Business with Mark de Grasse, President of DigitalMarketer
|
Jan 30, 2024 |
|
Create Space for Revenue Generating Activities
|
Jan 23, 2024 |
|
How to Manage a Community Manager
|
Jan 16, 2024 |
|
Preparing Your Business for Scale with Alex Charfen
|
Jan 09, 2024 |
|
Stop the Hidden Revenue Leak in your Membership
|
Jan 02, 2024 |
|
What Does a Community Manager Actually Do
|
Dec 26, 2023 |
|
How this One Question can be Rocket Fuel for your Business with Blake Fly
|
Dec 19, 2023 |
|
An Unexpected Lesson from a Cereal Company
|
Dec 12, 2023 |
|
How I Decide What to Outsource
|
Dec 05, 2023 |
|
Millionaire Sales Secrets and the Power of Personal Branding with Lauren Tickner
|
Nov 28, 2023 |
|
Why your Onboarding Isn’t Working & How to Fix It
|
Nov 21, 2023 |
|
The Hidden Problem That’s Costing You Time & Money in Your Business
|
Nov 14, 2023 |
|
Create Clickworthy Copy that Keeps Your Customers Engaged with Anna Powers
|
Nov 07, 2023 |
|
The Value Myth: How Guilt Can Sabotage Your Business
|
Oct 31, 2023 |
|
3 Must-Haves to Kickstart Member Progress
|
Oct 24, 2023 |
|
How to Leverage Collabs to Skyrocket Your Revenue with Jordan Gill
|
Oct 17, 2023 |
|
5 Undeniable Benefits of a Thriving Community
|
Oct 10, 2023 |
|
Create Defining Moments for Your Customers
|
Oct 03, 2023 |
|
AI-Accelerated SEO: The Marketing Channel You’re Missing with Julia McCoy
|
Sep 26, 2023 |
|
Shifting Community Models: Free vs. Paid
|
Sep 19, 2023 |
|
My Must-Have Tool for Content Repurposing
|
Sep 12, 2023 |
|
Q&A with 8-figure Membership Owner, Corinne Crabtree of No BS
|
Sep 05, 2023 |
|
Behind-the-scenes with 8-figure Membership Owner, Corinne Crabtree of No BS
|
Aug 29, 2023 |
|
5 Business Lessons from Inside a Waterslide
|
Aug 22, 2023 |
|
Community First Offers with CEO of Smart Passive Income Matt Gartland
|
Aug 15, 2023 |
|
The Savannah Bananas: 3 Community Lessons from Jesse Cole's Baseball Show
|
Aug 08, 2023 |
|
The One Question you Need to Ask your Members
|
Aug 01, 2023 |
|
3 Evergreen Offer Traps to Avoid with Scott Paley
|
Jul 25, 2023 |
|
Solve the Right Problem
|
Jul 18, 2023 |
|
Creating Connection: Your Community Engagement Blueprint
|
Jul 11, 2023 |
|
The Balancing Act: Parenting and Entrepreneurship with Dayna Abraham
|
Jul 04, 2023 |
|
3 Surprising Ways to Better Serve your Community
|
Jun 27, 2023 |
|
The #1 Business Metrics You Need to Know & How to Calculate It
|
Jun 20, 2023 |
|
How to Develop a Winning Framework with Mel Abraham
|
Jun 13, 2023 |
|
6 Game Changing Ways to Use this Custom AI Tool for Your Online Business
|
Jun 06, 2023 |
|
What to Do When Stuff Hits the Fan in Your Community
|
May 30, 2023 |
|
Why you MUST Know Your Avatar if you Want to Grow with Ginger Dean
|
May 23, 2023 |
|
Gamification: The Missing Piece of Your Business
|
May 16, 2023 |
|
The Community Vibe Killer You're Completely Unaware Of
|
May 09, 2023 |
|
Ops Management: The Game-Changer for Streamlining Your Business with Natalie Gingrich
|
May 02, 2023 |
|
The Ultimate Blueprint to Scaling Live Calls
|
Apr 25, 2023 |
|
Essential Qualities for Community Manager Hires
|
Apr 18, 2023 |
|
How to Have Raving Fans and Lead a Meaningful Community with Lauren Golden
|
Apr 11, 2023 |
|
The Key to Unlocking Member Progress
|
Apr 04, 2023 |
|
Video Messaging | 3 Proven Ways to Boost Sales and Retention
|
Mar 28, 2023 |
|
Email Newsletters that Connect and Convert with Liz Wilcox
|
Mar 21, 2023 |
|
Secrets to Closing the Customer Service Gap
|
Mar 14, 2023 |
|
Project Prioritization Made Easy: How to Use the Action Priority Matrix for Better Results
|
Mar 07, 2023 |
|
Mastering Course Design: Creating Engaging Content That Keeps Customers Hooked with Dr. Carrie Rose
|
Feb 28, 2023 |
|
Finding the Right Fit: Identifying and Serving the Right Members
|
Feb 21, 2023 |
|
Navigating Negative Comments In Your Online Community
|
Feb 14, 2023 |
|
Reviving your Email List: 7 Steps to Re-engage Subscribers
|
Feb 07, 2023 |
|
AI, Deep Tech, and The Empathy Economy's Impact on Business & Society with Dr. Jacqui Taylor
|
Jan 31, 2023 |
|
Connected at a Distance: Building Strong Communities in an Online World with Sam Ovens
|
Jan 24, 2023 |
|
An Apology I Wasn't Expecting: Proactive Customer Service Strategies
|
Jan 17, 2023 |
|
Authenticity vs Transparency: Why Being Real is the Key to Building Trust Online
|
Jan 10, 2023 |
|
Get More Referrals by Turning Customers into Affiliates with Matt McWilliams
|
Jan 03, 2023 |
|
Two Types of Member Outreach
|
Dec 27, 2022 |
|
Uncovering Hidden Objections and Limiting Beliefs
|
Dec 20, 2022 |
|
Create a Highly Engaged Community That Converts with Sebastian Mencía
|
Dec 13, 2022 |
|
Operational VS Strategic Thinking Why You Need Both
|
Dec 06, 2022 |
|
Do I Have to Have a Community for my Course or Membership?
|
Nov 29, 2022 |
|
How To Create a Win-Win Business Relationship w/ Laura Meyer
|
Nov 22, 2022 |
|
The Most Profitable Marketing Strategy
|
Nov 15, 2022 |
|
Four Ways to Support your Team During a Launch
|
Nov 08, 2022 |
|
How to Create a Collaborative Community with Dan Miller
|
Nov 01, 2022 |
|
Community Conflicts the Business Owner SHOULD Know About!
|
Oct 25, 2022 |
|
How to Calculate your Retention Rate
|
Oct 18, 2022 |
|
How a Strong Culture Led to a 97% Retention Rate
|
Oct 11, 2022 |
|
Client Case Study: How We Used This 4-Step Process to Increase Client Retention From 89% to 92%
|
Oct 04, 2022 |
|
How To Set Boundaries in Your Business – You Are Not Responsible For Your Client’s Results
|
Sep 27, 2022 |
|
Partnerships & Collaborations Through Your Community Ecosystem with Candace D'Agnolo
|
Sep 20, 2022 |
|
How To Leverage Customer Success Stories
|
Sep 13, 2022 |
|
The Key Onboarding Step You're Missing
|
Sep 06, 2022 |
|
Secret Strategy to Get New Members Showing Up & Taking Action with Susan Bradley
|
Aug 30, 2022 |
|
The Secret of 7-Figure Business Owners
|
Aug 23, 2022 |
|
Resolving Customer Support Issues | The Good, The Bad, & The Ugly
|
Aug 16, 2022 |
|
The Accountability Challenge That Creates More Results, Better Stories, & Stickier Members
|
Aug 09, 2022 |
|
4 Keys To Increasing Conversions from Your Free Group
|
Aug 02, 2022 |
|
3 Ways to Leverage Member Success Calls In Your Program
|
Jul 26, 2022 |
|
The 3 Types of Instagram Reels to Grow Your Audience, Email List, and Sales
|
Jul 19, 2022 |
|
Stop Hiding Your Cancellation Process
|
Jul 12, 2022 |
|
4 Community Building Lessons from Target
|
Jul 05, 2022 |
|
Online Networking Events That Get Your Community Showing Up
|
Jun 28, 2022 |
|
Creating Connection in Your Online Community With the 5 Love Languages
|
Jun 21, 2022 |
|
Why Engagement Isn't the Goal
|
Jun 14, 2022 |
|
How to Build an Online Community Without a Private Group w/ Sarah Williams
|
Jun 07, 2022 |
|
When to Shut Down a Free Facebook Group
|
May 31, 2022 |
|
3 Reasons Why Community Managers Are Essential to Your Online Business
|
May 24, 2022 |
|
The 3-Minute Method to Segment New Community Members w/ Jamie Bright
|
May 17, 2022 |
|
Is This "Top" Business Trend a Threat to Your Community?
|
May 10, 2022 |
|
Navigate Change in Your Community Like a Pro
|
May 03, 2022 |
|
Can Voice Broadcasts Boost Your Community Engagement Rate? w/ Janice Anderson
|
Apr 26, 2022 |
|
The BIGGEST Mistake Community Managers Make...
|
Apr 19, 2022 |
|
Is Conflict Hurting Your Community?
|
Apr 12, 2022 |
|
Stu McLaren Shares the Secret to Member Progress
|
Apr 05, 2022 |
|
Best Way to Increase Your Client Retention FAST
|
Mar 29, 2022 |
|
The Community Development Life Cycle (Full Breakdown)
|
Mar 22, 2022 |
|
How to Build Connection in Your Community (Part 4 of 4)
|
Mar 18, 2022 |
|
Key Community Communication Principles (Part 3 of 4)
|
Mar 15, 2022 |
|
How to Cultivate Community Culture (Part 2 of 4)
|
Mar 15, 2022 |
|
How to Create a Thriving Community (Part 1 of 4)
|
Mar 15, 2022 |
|
Trailer Episode - Community Creators with Shana Lynn
|
Mar 03, 2022 |