Community Creators with Shana Lynn

By Shana Lynn Bresnahan

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Category: Marketing

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Subscribers: 2
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Episodes: 228

Description

Entrepreneurs and online business owners can no longer grow with great marketing alone. If you want to scale your course, membership, or coaching program, I’ll teach you how to maximize your profit and multiply your impact by creating a thriving online community. Be sure to connect with me on IG: http://instagram.com/shanaspeaks

I’ve spent over a decade working with top brands and entrepreneurs to cultivate thriving online communities and empowered community teams that increase their reach, retention, and revenue. This podcast is a space for community creators like you and me to share our insights, best practices, and what’s working now in the community space.

You’ll discover proven strategies, actionable tactics, and innovative ideas that you and your team can use to reduce refunds and increase retention. You won’t want to miss an episode! Subscribe now and let’s get started! Show notes & more: https://ShanaLynn.com


Episode Date
The Hidden Kiss of Death for Your Membership
Jun 23, 2026
7-Figure Direct Message Selling Strategy
Jun 16, 2026
The Life Cycle of an Online Community
Jun 09, 2026
The Mindset Shift Needed to Maximize Collaborations
Jun 02, 2026
Stop Undercharging: The Psychology of Pricing Your Membership
May 26, 2026
A Simple Reengagement Campaign to Increase Retention Fast
May 19, 2026
The Squeakiest Wheel Shouldn’t Get the Grease
May 12, 2026
#1 Reason You’re Not Getting Referrals and 3 Ways to Start
May 05, 2026
The Key Onboarding Step You’re Missing
Apr 28, 2026
Revenue Impact of Personal Branding
Apr 21, 2026
How to Audit Your Program Onboarding
Apr 14, 2026
How to Train Your Team to Pivot Fast
Apr 07, 2026
The #1 Way to Increase Retention Fast
Mar 31, 2026
How Your Marketing is Sabotaging Your Retention Efforts
Mar 24, 2026
The Best Community Platform for Your Membership
Mar 17, 2026
How to Design a Live Event Experience
Mar 10, 2026
Should I Include Everything in My Membership?
Mar 02, 2026
Why You’re Not Moving Forward
Feb 24, 2026
The Cancellation Process Fix That Boosts Retention and Reputation
Feb 17, 2026
The Launch Strategy that 3x’ed Her Membership
Feb 10, 2026
The 7-Figure Lie: What Every Business Owner Must Know
Feb 03, 2026
The Keys to a Great Framework
Jan 27, 2026
The Membership Growth Ceiling & Retention’s Revenue Impact
Jan 20, 2026
Break Through The Membership Plateau and Scale Effectively
Jan 13, 2026
How to Use Outreach to Slash Membership Churn
Jan 06, 2026
What You Need to Focus on After the Sale
Dec 30, 2025
If You’re Secretly Annoyed by Your Members, Watch This
Dec 23, 2025
Creating Boundaries Around Your Big Why
Dec 16, 2025
Why Great Community Managers Burn Out (and How to Fix it)
Dec 09, 2025
Why Thinking in Silos Leads to Failed Membership Design
Dec 02, 2025
Is Engagement the Wrong Goal for Your Membership Community?
Nov 25, 2025
How to Host Live Calls & Events That Scale Transformation and Belonging
Nov 18, 2025
5 Strategic Video Messages That Increase Retention (Fast)
Nov 11, 2025
Reducing Membership and Subscription Churn: Where to Start
Nov 04, 2025
Why You Need to Track Cohort Retention
Oct 28, 2025
The Missing Link to Great Copywriting
Oct 21, 2025
How to Create a Community People Never Want to Leave
Oct 14, 2025
From Being the Only Face of the Brand to Having a Team of Rockstars
Oct 07, 2025
How to Calculate Churn and Retention Rate
Sep 30, 2025
Risks of a Faceless Brand
Sep 23, 2025
How to Apply the Retention Accelerator Framework to Onboarding
Sep 16, 2025
How to Leverage SEO on Pinterest
Sep 09, 2025
The 5 Biggest Obstacles to Member Progress (And How to Overcome Them)
Sep 02, 2025
Avoid These Common Hiring Mistakes
Aug 26, 2025
Which Subscription Billing Cycle is Best for your Membership
Aug 19, 2025
Modeling a Core Framework & Why You Need One
Aug 12, 2025
3 Accelerators to Reduce Churn & Keep Members Longer
Aug 05, 2025
All Roads Lead to One Community
Jul 29, 2025
Why Tracking Retention and Churn Isn’t Enough - Leading vs. Lagging Metrics
Jul 22, 2025
The #1 Red Flag to Watch for as Your Business Scales
Jul 15, 2025
Why Your Community Manager Feels Like More Work (And How to Fix It)
Jul 08, 2025
How Showing Up Authentically Impacts Business Success
Jul 01, 2025
How to Adjust Pricing for Your Membership Without Losing Members
Jun 24, 2025
Create Intentional Connection with the REACH Framework
Jun 17, 2025
The Stoplight Strategy - How to Identify and Retain At Risk Members
Jun 10, 2025
Million Dollar Personal Branding Strategies
Jun 03, 2025
The Membership Growth Ceiling- Why Your Membership Has Stalled (And What to Do About It)
May 27, 2025
How to Create a Success Path in Your Membership with Stu McLaren
May 20, 2025
Why You Need a Success Path in Your Membership with Stu McLaren [Highlight]
May 13, 2025
How to Keep from Losing Yourself in Work and Family with Dayna Abraham [Highlight]
May 06, 2025
The Simple Secret to Stopping Churn That Most Membership Owners Miss
Apr 29, 2025
Pacing Launches and Scaling Memberships with Ali Kay [Highlight]
Apr 22, 2025
How Systems Create Space for WOW Moments in Your Membership
Apr 15, 2025
Why Neglecting What Really Matters is so Dangerous [Highlight]
Apr 08, 2025
The Psychology of Retention: Why Progress Matters in Your Membership
Apr 01, 2025
Why Growth Requires Slowing Down and Cutting Back with AJ Vaden [Highlight]
Mar 25, 2025
The Most Important Number Every Membership Owner Should Know
Mar 18, 2025
How to Run Paid Ads on Pinterest with Meagan Williamson [Highlight]
Mar 11, 2025
Why Gamification Fails and What Membership Owners Should Do Instead
Mar 04, 2025
Be Impossible to Misunderstand with Steve D. Sims [Highlight]
Feb 25, 2025
Why Industry Benchmarks Don’t Matter for Your Membership
Feb 18, 2025
How to Create Connection Among Event Attendees with Phil Mershon [Highlight]
Feb 11, 2025
How to Scale Intimacy & Personalization in a Membership
Feb 04, 2025
The 3 C’s of Hiring Success with Paula Maidens [Highlight]
Jan 28, 2025
Fastest Way to Reduce Churn
Jan 21, 2025
The Secret to a Successful Team Member Onboarding with Savannah Bananas Co-Founder, Emily Cole [Highlight]
Jan 14, 2025
Understanding the Growth Path of a Member
Jan 07, 2025
Wisdom from a Decade of Being Mom, Entrepreneur and Community Strategist with Amy Wine
Dec 31, 2024
Online Communities and AI: What Does the Future Hold? [Highlight]
Dec 24, 2024
Do This Before You Add New Deliverables to Your Program
Dec 17, 2024
How to Hire a Rockstar Community Manager with Paula Maidens
Dec 10, 2024
Unlock Your Authentic Identity: How Tracy Harris Broke Free of Perfectionism and Inferiority Complex [Highlight]
Dec 03, 2024
How to Wrangle Your Big Ideas to Reduce Distraction and Overwhelm
Nov 26, 2024
Pinterest Marketing Secrets to Build Your List and Grow Your Membership with Meagan Williamson
Nov 19, 2024
How to Set Your Team Up for Success as Your Business Scales with Alex Charfen [Highlight]
Nov 12, 2024
Accelerate Your Retention with this Simple Framework
Nov 05, 2024
How to Leverage Culture & Mystery to Get More Sales with Steve D. Sims
Oct 29, 2024
The Copywriting Skills You Need in an AI World with Julia McCoy [Highlight]
Oct 22, 2024
The Hidden Retention Gold Mine in Your Business
Oct 15, 2024
Designing Unforgettable Live Event Experiences with Phil Mershon
Oct 08, 2024
The ROI of Showing Unexpected Appreciation by Blake Fly [Highlight]
Oct 01, 2024
How Crying at Muffins with Moms Led to a Key Business Lesson
Sep 24, 2024
40%+ Conversion and 3X Members in 1 Launch with Ali Kay
Sep 17, 2024
Creating Content For All Funnel Levels with Lauren Tickner [Highlight]
Sep 10, 2024
Why Is It So Hard To Stop Working So Much?
Sep 03, 2024
Unlock your Full Potential in Life and Business with Tracy Harris
Aug 27, 2024
3 Keys to Conversion Copywriting with Anna Powers [Highlight]
Aug 20, 2024
Why Your Retention Problem Could Be a Marketing Problem and How to Solve It
Aug 13, 2024
Create a Valuable Personal Brand with AJ Vaden
Aug 06, 2024
Creative Ways to Collaborate and Grow Your List with Jordan Gill [Highlight]
Jul 30, 2024
How to Combat a Lack of Ownership and Initiative in a Team Member
Jul 23, 2024
The Sabbatical Method: Preparing for Maternity Leave or Extended Vacations with Alyson Caffrey
Jul 16, 2024
When to Hire Your First Team Member with Corinne Crabtree [Highlight]
Jul 09, 2024
The Big Business Mistake That’s Hurting your Profitability
Jul 02, 2024
Create a Custom Member Experience with Drs. Jen and Dom Fraboni
Jun 25, 2024
How to Revive a Struggling Community [Highlight]
Jun 18, 2024
4 Simple Questions for More Effective Copywriting
Jun 11, 2024
Attracting and Converting the Perfect Customer with Rachel Miller
Jun 04, 2024
Deliverables of an 8-Figure Membership with Corinne Crabtree [Highlight]
May 28, 2024
Do This Before Giving Buyers Access to Your Community
May 21, 2024
How Low Ticket Offers Create a Community of Buyers with Sarah Temte & Justin DeMers
May 14, 2024
[Highlight] How Billing Cycles Impact Subscription Retention with Matt Gartland
May 07, 2024
How to Choose a Community Platform
Apr 30, 2024
How to Hire and Lead a High Performing Team with Paula Maidens
Apr 23, 2024
The Simple but Overlooked Way to Create Connection in your Community
Apr 16, 2024
Not All Cancellations are Bad
Apr 09, 2024
Foster a Fans First Team Culture with Emily Cole of The Savannah Bananas
Apr 02, 2024
Leveraging AI to Create Stronger Communities
Mar 26, 2024
The Often Overlooked Retention Killer
Mar 19, 2024
How to Launch, Optimize, and Scale Facebook Ads with Adrienne Richardson
Mar 12, 2024
Uncovering the Real Value in Your Business
Mar 05, 2024
How to Incentivize Progress with Gamification
Feb 27, 2024
A Legacy of Community Building with Dan Miller
Feb 20, 2024
Why you Don’t Love your Community Anymore
Feb 13, 2024
Basic Tools You Need to Manage a Community Team
Feb 06, 2024
The Future of Community for Business with Mark de Grasse, President of DigitalMarketer
Jan 30, 2024
Create Space for Revenue Generating Activities
Jan 23, 2024
How to Manage a Community Manager
Jan 16, 2024
Preparing Your Business for Scale with Alex Charfen
Jan 09, 2024
Stop the Hidden Revenue Leak in your Membership
Jan 02, 2024
What Does a Community Manager Actually Do
Dec 26, 2023
How this One Question can be Rocket Fuel for your Business with Blake Fly
Dec 19, 2023
An Unexpected Lesson from a Cereal Company
Dec 12, 2023
How I Decide What to Outsource
Dec 05, 2023
Millionaire Sales Secrets and the Power of Personal Branding with Lauren Tickner
Nov 28, 2023
Why your Onboarding Isn’t Working & How to Fix It
Nov 21, 2023
The Hidden Problem That’s Costing You Time & Money in Your Business
Nov 14, 2023
Create Clickworthy Copy that Keeps Your Customers Engaged with Anna Powers
Nov 07, 2023
The Value Myth: How Guilt Can Sabotage Your Business
Oct 31, 2023
3 Must-Haves to Kickstart Member Progress
Oct 24, 2023
How to Leverage Collabs to Skyrocket Your Revenue with Jordan Gill
Oct 17, 2023
5 Undeniable Benefits of a Thriving Community
Oct 10, 2023
Create Defining Moments for Your Customers
Oct 03, 2023
AI-Accelerated SEO: The Marketing Channel You’re Missing with Julia McCoy
Sep 26, 2023
Shifting Community Models: Free vs. Paid
Sep 19, 2023
My Must-Have Tool for Content Repurposing
Sep 12, 2023
Q&A with 8-figure Membership Owner, Corinne Crabtree of No BS
Sep 05, 2023
Behind-the-scenes with 8-figure Membership Owner, Corinne Crabtree of No BS
Aug 29, 2023
5 Business Lessons from Inside a Waterslide
Aug 22, 2023
Community First Offers with CEO of Smart Passive Income Matt Gartland
Aug 15, 2023
The Savannah Bananas: 3 Community Lessons from Jesse Cole's Baseball Show
Aug 08, 2023
The One Question you Need to Ask your Members
Aug 01, 2023
3 Evergreen Offer Traps to Avoid with Scott Paley
Jul 25, 2023
​​​​Solve the Right Problem
Jul 18, 2023
Creating Connection: Your Community Engagement Blueprint
Jul 11, 2023
The Balancing Act: Parenting and Entrepreneurship with Dayna Abraham
Jul 04, 2023
3 Surprising Ways to Better Serve your Community
Jun 27, 2023
The #1 Business Metrics You Need to Know & How to Calculate It
Jun 20, 2023
How to Develop a Winning Framework with Mel Abraham
Jun 13, 2023
6 Game Changing Ways to Use this Custom AI Tool for Your Online Business
Jun 06, 2023
What to Do When Stuff Hits the Fan in Your Community
May 30, 2023
Why you MUST Know Your Avatar if you Want to Grow with Ginger Dean
May 23, 2023
Gamification: The Missing Piece of Your Business
May 16, 2023
The Community Vibe Killer You're Completely Unaware Of
May 09, 2023
Ops Management: The Game-Changer for Streamlining Your Business with Natalie Gingrich
May 02, 2023
The Ultimate Blueprint to Scaling Live Calls
Apr 25, 2023
Essential Qualities for Community Manager Hires
Apr 18, 2023
How to Have Raving Fans and Lead a Meaningful Community with Lauren Golden
Apr 11, 2023
The Key to Unlocking Member Progress
Apr 04, 2023
Video Messaging | 3 Proven Ways to Boost Sales and Retention
Mar 28, 2023
Email Newsletters that Connect and Convert with Liz Wilcox
Mar 21, 2023
Secrets to Closing the Customer Service Gap
Mar 14, 2023
Project Prioritization Made Easy: How to Use the Action Priority Matrix for Better Results
Mar 07, 2023
Mastering Course Design: Creating Engaging Content That Keeps Customers Hooked with Dr. Carrie Rose
Feb 28, 2023
Finding the Right Fit: Identifying and Serving the Right Members
Feb 21, 2023
Navigating Negative Comments In Your Online Community
Feb 14, 2023
Reviving your Email List: 7 Steps to Re-engage Subscribers
Feb 07, 2023
AI, Deep Tech, and The Empathy Economy's Impact on Business & Society with Dr. Jacqui Taylor
Jan 31, 2023
Connected at a Distance: Building Strong Communities in an Online World with Sam Ovens
Jan 24, 2023
An Apology I Wasn't Expecting: Proactive Customer Service Strategies
Jan 17, 2023
Authenticity vs Transparency: Why Being Real is the Key to Building Trust Online
Jan 10, 2023
Get More Referrals by Turning Customers into Affiliates with Matt McWilliams
Jan 03, 2023
Two Types of Member Outreach
Dec 27, 2022
Uncovering Hidden Objections and Limiting Beliefs
Dec 20, 2022
Create a Highly Engaged Community That Converts with Sebastian Mencía
Dec 13, 2022
Operational VS Strategic Thinking Why You Need Both
Dec 06, 2022
Do I Have to Have a Community for my Course or Membership?
Nov 29, 2022
How To Create a Win-Win Business Relationship w/ Laura Meyer
Nov 22, 2022
The Most Profitable Marketing Strategy
Nov 15, 2022
Four Ways to Support your Team During a Launch
Nov 08, 2022
How to Create a Collaborative Community with Dan Miller
Nov 01, 2022
Community Conflicts the Business Owner SHOULD Know About!
Oct 25, 2022
How to Calculate your Retention Rate
Oct 18, 2022
How a Strong Culture Led to a 97% Retention Rate
Oct 11, 2022
Client Case Study: How We Used This 4-Step Process to Increase Client Retention From 89% to 92%
Oct 04, 2022
How To Set Boundaries in Your Business – You Are Not Responsible For Your Client’s Results
Sep 27, 2022
Partnerships & Collaborations Through Your Community Ecosystem with Candace D'Agnolo
Sep 20, 2022
How To Leverage Customer Success Stories
Sep 13, 2022
The Key Onboarding Step You're Missing
Sep 06, 2022
Secret Strategy to Get New Members Showing Up & Taking Action with Susan Bradley
Aug 30, 2022
The Secret of 7-Figure Business Owners
Aug 23, 2022
Resolving Customer Support Issues | The Good, The Bad, & The Ugly
Aug 16, 2022
The Accountability Challenge That Creates More Results, Better Stories, & Stickier Members
Aug 09, 2022
4 Keys To Increasing Conversions from Your Free Group
Aug 02, 2022
3 Ways to Leverage Member Success Calls In Your Program
Jul 26, 2022
The 3 Types of Instagram Reels to Grow Your Audience, Email List, and Sales
Jul 19, 2022
Stop Hiding Your Cancellation Process
Jul 12, 2022
4 Community Building Lessons from Target
Jul 05, 2022
Online Networking Events That Get Your Community Showing Up
Jun 28, 2022
Creating Connection in Your Online Community With the 5 Love Languages
Jun 21, 2022
Why Engagement Isn't the Goal
Jun 14, 2022
How to Build an Online Community Without a Private Group w/ Sarah Williams
Jun 07, 2022
When to Shut Down a Free Facebook Group
May 31, 2022
3 Reasons Why Community Managers Are Essential to Your Online Business
May 24, 2022
The 3-Minute Method to Segment New Community Members w/ Jamie Bright
May 17, 2022
Is This "Top" Business Trend a Threat to Your Community?
May 10, 2022
Navigate Change in Your Community Like a Pro
May 03, 2022
Can Voice Broadcasts Boost Your Community Engagement Rate? w/ Janice Anderson
Apr 26, 2022
The BIGGEST Mistake Community Managers Make...
Apr 19, 2022
Is Conflict Hurting Your Community?
Apr 12, 2022
Stu McLaren Shares the Secret to Member Progress
Apr 05, 2022
Best Way to Increase Your Client Retention FAST
Mar 29, 2022
The Community Development Life Cycle (Full Breakdown)
Mar 22, 2022
How to Build Connection in Your Community (Part 4 of 4)
Mar 18, 2022
Key Community Communication Principles (Part 3 of 4)
Mar 15, 2022
How to Cultivate Community Culture (Part 2 of 4)
Mar 15, 2022
How to Create a Thriving Community (Part 1 of 4)
Mar 15, 2022
Trailer Episode - Community Creators with Shana Lynn
Mar 03, 2022