Action This

By Stingray Podcast Network

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Category: Marketing

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Episodes: 15

Description

Traditional experience management is a round peg. Today's consumer landscape is a square hole. The two no longer fit together – so we're here to guide experience leaders towards a new way of thinking. Join the industry veterans at Chatter, alongside a stacked roster of influential guests, as they dish about what it really takes for brands to achieve CX excellence. We'll be exploring field-tested strategies for turning insights into action, connecting the dots, and bringing about real change within your organization.

Episode Date
S1E15 • Steve Kincanon • Love on the frontline
Oct 12, 2022
S1E14 • Dave Furst • Start with the problem, not the solution
Sep 28, 2022
S1E13 • Nav Thethi • An ode to the CXO
Sep 14, 2022
S1E12 • Devansh Sharma • Digital Customer Feedback is key to identifying experience blindspots
Aug 31, 2022
S1E11 • Mark Cardinale • People & Experiences Deliver Outcomes and Profits
Aug 17, 2022
S1E10 • Ray Riley • Progress Retail • Put me in, coach
Jul 27, 2022
S1E9 • Carl Leskinen • Burt Intelligence • Data through the decades
Jul 14, 2022
S1E8 • Emily Hawkins • The CX playbook for HR professionals
Jun 29, 2022
S1E7 • Tom Wintering • 6 Pitfalls of CX management, Pt. 2
Jun 14, 2022
S1E6 • Tom Wintering • 6 Pitfalls of CX management, Pt. 1
Jun 01, 2022
S1E5 • Shawn Nason • Putting the heart back in business
May 18, 2022
S1E4 • William Folsom, Aaron's • Scaling operational buy-in like a pro
May 04, 2022
S1E3 • Gabor George Burt • Creative thinking conquers all
Apr 20, 2022
S1E2 • Simon Foster, Chatter • Fostering meaningful brand connections
Apr 06, 2022
S1E1 • Zack Hamilton, Chatter • The time for change is now
Mar 30, 2022