The PartsEdge Podcast
By PartsEdge
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Category: Management
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Episodes: 195
Description
Conversations that matter. Insights you can use. Hosted by Kaylee Felio, she brings together the voices shaping today’s Fixed Ops landscape—alongside expert insights from Chuck Hartle.
Featuring two core series:
The Parts Girl Series (Hosted by Kaylee Felio) – conversations with industry leaders and operators focused on what’s working and what’s not.
Webinar Replay Series (Led by Chuck Hartle) – structured, in-depth training sessions covering pricing, inventory strategy, and DMS optimization, built from decades of hands-on experience.
Learn more about PartsEdge solutions: www.partsedge.com
| Episode | Date |
|---|---|
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Webinar Replay - Inventory Isn't A Guessing Game
|
Aug 21, 2026 |
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Fixing the Foundation: Microlearning Solutions for Parts Managers with Chris Craig
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Jul 31, 2026 |
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Stop Losing Customers: How Better Communication Drives Service Retention in Auto Dealerships
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Jul 24, 2026 |
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Transforming Dealership Service with Real-Time Communication and Sales Training Insights
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Jul 22, 2026 |
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Fueling the Future of Fixed Ops with AI and Smarter Communication with Danny Zaslavsky
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Jul 20, 2026 |
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Webinar Replay - What the Best Parts Departments Do Differently
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Jul 17, 2026 |
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Driving Customer Retention and Embracing Tech in Part Departments with Dwayne Kinsley
|
Jul 15, 2026 |
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Fixing the Foundation: How Smart Tools Empower Dealerships Parts Managers
|
Jul 13, 2026 |
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Fixing the Foundation of Service Scheduling with Insights from Dave Anderson
|
Jul 06, 2026 |
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How Value-Driven AI Is Transforming Dealership Fixed Ops and Customer Experiences
|
Jul 03, 2026 |
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Building Trust and Boosting Profit: The Power of Video in Fixed Ops with Joe Shaker
|
Jul 01, 2026 |
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Building Strong Service Teams and Tackling Obsolescence in Fixed Ops
|
Jun 30, 2026 |
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Fixing the Foundation: Innovation, Mystery Shops, and Gamifying Car Sales at the NCM Summit
|
Jun 30, 2026 |
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Networking, AI, and Technician Challenges in Fixed Ops with Matt and Justin
|
Jun 25, 2026 |
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Webinar Replay - What Your DMS Isn’t Telling You About Your Inventory
|
Jun 24, 2026 |
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Leveraging 19 Million Reviews to Build Trust and Grow Dealer Profits with Melissa Terrell
|
Jun 19, 2026 |
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Breaking the Mold: Fixing Fixed Ops with AI and Smarter Scheduling
|
Jun 17, 2026 |
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Building Stronger Fixed Ops Teams: Insights from NCM Fuel the Future Summit with Beth and Tricia
|
Jun 17, 2026 |
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Breaking Through the Data Fog in Fixed Ops
|
Jun 12, 2026 |
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The Second Set of Eyes Every Parts Department Needs
|
Jun 05, 2026 |
|
How Top Dealerships Protect Margin Through Better Parts Pricing - Live Webinar Series Replay
|
May 29, 2026 |
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Fixing the Foundation for Parts Success with Joe Castelino’s Multi-Store Strategies
|
May 22, 2026 |
|
Parts Reconciliation Without the Year-End Surprise - Live Webinar Series Replay
|
Apr 17, 2026 |
|
Building Foundational Partnerships to Transform Parts Management in Auto Dealerships
|
Apr 03, 2026 |
|
Stop Running Your Inventory on 5 Sources - Why More Sources = More Control - Live Webinar Series
|
Mar 20, 2026 |
|
Breaking Down Barriers: How Dealer Education and Data Drive Parts Department Success
|
Mar 13, 2026 |
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The Real Impact of Menu Pricing vs. Matrix in Dealerships Parts Departments - Live Webinar Series
|
Mar 06, 2026 |
|
Strategies for Dealer Growth: Employee Engagement, AI, and Tech Shortage Solutions
|
Feb 27, 2026 |
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How Social Media Is Changing Fixed Ops Careers with Austin Conroy
|
Feb 13, 2026 |
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The Future of Search Marketing for Dealerships: Profiles, AI, and Lifecycle Success with Sarah Ciociola
|
Feb 10, 2026 |
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Why Dealerships Need More Sources to Streamline Pricing and Inventory in Fixed Ops
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Jan 30, 2026 |
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Building Strong Teams Across Dealerships: Felicia Barr on Growth, Community, and Co-Ops
|
Jan 23, 2026 |
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How Automotive Careers Evolve: Insights, Growth, and Grit with Gretchen Seidel
|
Jan 16, 2026 |
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Transforming Fixed Ops: How Kyle Morisette Empowers Dealerships with Real Solutions
|
Jan 09, 2026 |
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Creating Efficiency in the Automotive Industry with Brian Fox
|
Jan 02, 2026 |
|
Myths Holding Parts Managers Back
|
Dec 19, 2025 |
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Trust Is the Strategy with Joe Shaker: Using Video to Grow Parts & Service Guest Names: Joe Shaker
|
Dec 12, 2025 |
|
What Type of Parts Manager Are You?
|
Dec 01, 2025 |
|
Ansley Williams Isn’t Following the Rules — And It’s Changing Automotive Consulting
|
Nov 14, 2025 |
|
The Truth About AI in Automotive: Fixing a Broken System or Just a Band-Aid?
|
Nov 07, 2025 |
|
Parts Managers Share Real Success Stories with PartsEdge at Snell Motor Company
|
Oct 31, 2025 |
|
How to Minimize Obsolescence and Boost ROI in Your Parts Department with Chuck Hartle
|
Oct 24, 2025 |
|
Shining the Spotlight on Parts Managers with Kaylee Felio at Snell Motor Company
|
Oct 10, 2025 |
|
Defining What's Broken in Fixed Operations with John Traver
|
Oct 06, 2025 |
|
The Most Innovative Parts Management Strategies You’ve Never Tried
|
Sep 26, 2025 |
|
How Parts Management Has Changed (and What’s Next) with Steve Fishel
|
Sep 11, 2025 |
|
Why Fixed Ops Is the Future of Dealerships | Insights from Sheila Pogue
|
Aug 22, 2025 |
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How Collaboration Unlocks Parts Management Success in Automotive
|
Aug 14, 2025 |
|
The Future of Automotive Parts: What Every Dealership Needs to Know
|
Aug 07, 2025 |
|
Managing Change in the Parts Department: What They Don’t Tell You
|
Jul 31, 2025 |
|
Mike Kraft’s Secrets to Growing with Tech and PartsEdge
|
Jul 24, 2025 |
|
Smarter Parts Management with PartsEdge: Mitch Brady’s Approach to Lean Inventory
|
Jul 17, 2025 |
|
Marriage, Auto, and Mindset: Building Successful Careers and Communities Together
|
Jul 08, 2025 |
|
How More Sources Can Simplify Parts Inventory and Increase Profits
|
Jul 02, 2025 |
|
Empowering Parts Managers: How Technology and Support Helped Zach Don Succeed
|
Jun 28, 2025 |
|
Bridging the Gap in Accessories: How Tech is Changing the Game for Dealerships
|
Jun 12, 2025 |
|
How Supporting Parts Managers Produces a Higher Gross Profit
|
May 29, 2025 |
|
Courage, Content, and Connection ft. Elena Ciccotelli
|
May 22, 2025 |
|
Tariffs, Fear, and Forward Strategy: What Parts Managers Need to Know Now
|
May 15, 2025 |
|
From Lube Shop to Leadership ft. Nos Saleh
|
Apr 22, 2025 |
|
Simplifying Parts Return Process ft. Chuck Hartle
|
Feb 24, 2025 |
|
Olivia Stapleton – Marketing, Sales & Technology: The Perfect Dealership Formula
|
Feb 20, 2025 |
|
Tackling DMS Challenges with DealerTrack and PBS ft. Chuck Hartle
|
Feb 10, 2025 |
|
Jazmine Booker – Mastering Automotive Podcasting
|
Feb 07, 2025 |
|
What Parts Managers Must Know About Inventory Control ft. Chuck Hartle
|
Feb 02, 2025 |
|
Effective Pricing Strategies for Parts Managers ft. Chuck Hartle
|
Jan 27, 2025 |
|
Tim Hayden – How to Build Customer Lifetime Value with AI and Data Management
|
Jan 24, 2025 |
|
Tackling Common Pitfalls for Parts Managers ft. Chuck Hartle
|
Jan 13, 2025 |
|
Grace Stein – ‘Car Girl Grace’ to Future Marketing Leader
|
Jan 10, 2025 |
|
What Parts Managers Must Know About Inventory Control ft. Chuck Hartle
|
Jan 03, 2025 |
|
Julie Douglas – Dealership Payment Challenges
|
Dec 27, 2024 |
|
Are Idle Parts Costing You More Than You Think? ft. Chuck Hartle
|
Dec 20, 2024 |
|
Is Your Staffing Strategy Costing You Customers? ft. Chuck Hartle
|
Dec 02, 2024 |
|
Nick Willey – How Winning the Internal Battle Transforms Dealerships
|
Nov 28, 2024 |
|
Jeffrey Harbaugh – Preserving the Legacy in Automotive
|
Nov 15, 2024 |
|
Exploring Revenue Generation in the Parts Department ft. Chuck Hartle
|
Nov 11, 2024 |
|
The Critical Role of Parts Managers ft. Chuck Hartle
|
Oct 28, 2024 |
|
Jean Reitelbach – Empowered Choices and Resilience in the Automotive Industry
|
Oct 18, 2024 |
|
Prevention Strategies for Obsolescence with Chuck Hartle
|
Oct 11, 2024 |
|
Randy Kobat – Improving Dealership Communication and Profitability
|
Oct 04, 2024 |
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Financial Impact of Obsolescence ft. Chuck Hartle
|
Sep 27, 2024 |
|
Brian Kramer – Appraisal Accuracy and Effective Fixed Operations
|
Sep 20, 2024 |
|
Leveraging Data in Parts Management with Scott Rutherford
|
Sep 19, 2024 |
|
Understanding Inventory Obsolescence with Chuck Hartle
|
Sep 14, 2024 |
|
Inventory Control and Manufacturer ASR's with Chuck Hartle
|
Sep 14, 2024 |
|
Uncovering Hidden Profit Opportunities in Parts Sales with Chuck Hartle
|
Sep 14, 2024 |
|
What Parts Managers Can Do When CDK Is Back Up with Chuck Hartle
|
Sep 14, 2024 |
|
Jamie Farley – The Art of Dealership Buy & Sell
|
Sep 06, 2024 |
|
Liza Borches – Mentoring Women and Driving Automotive Industry Innovation
|
Aug 23, 2024 |
|
Chuck Hartle & Cliff Cope – How PartsEdge Innovates Dealership Inventory Management
|
Jul 20, 2024 |
|
Diana Shubert – Empowering Women in Automotive
|
Jul 12, 2024 |
|
Mark Payne – Managing Parts Inventory Amid CDK Chaos
|
Jul 02, 2024 |
|
Chuck Hartle – What Parts Managers Can Do When CDK Is Back Up
|
Jun 28, 2024 |
|
Glenn Harwood – Innovating Car Appraisals
|
Jun 21, 2024 |
|
Brad Paschal – The Power of Transparency in Dealerships
|
Jun 14, 2024 |
|
Erica Bruno-Martin – Adapting to Industry Shifts and Community Engagement
|
Jun 07, 2024 |
|
Nick Gianake – Transforming Team Dynamics
|
May 31, 2024 |
|
Holden Scott – Building Brands and Developing Mental Fortitude
|
May 24, 2024 |
|
Austin Conroy – Enhancing Parts and Service Collaboration
|
May 10, 2024 |
|
David Long – Winning Mindset and Effective Leadership
|
Apr 26, 2024 |
|
Achieving Optimal Inventory Performance
|
Apr 05, 2024 |
|
Scott Rutherford – Leveraging Data in Parts Management
|
Mar 29, 2024 |
|
Jaime Macias – Employee Relationships and Industry Insights
|
Mar 15, 2024 |
|
Ryan Else – Strategies for Overseeing Multiple Dealerships
|
Mar 08, 2024 |
|
Bob Ghent – Utilizing PartsEdge for Operational Improvement
|
Mar 02, 2024 |
|
Cory Scheer – Strategies for Closing Trust Gaps
|
Feb 23, 2024 |
|
Jeff Denis: Navigating the Complexities of Parts Management
|
Feb 09, 2024 |
|
Allie Peters: Setting Standards for Success
|
Feb 02, 2024 |
|
Venus Toro: Winning Solutions for Specialized Talent
|
Jan 26, 2024 |
|
Steven Adragna: Navigating Growth and Hiring in Automotive
|
Jan 19, 2024 |
|
Jami Alexander: Redefining Leadership and Communication in the Automotive World
|
Jan 12, 2024 |
|
Peter Smith: Pioneering Positive Change in Car Dealerships
|
Dec 29, 2023 |
|
Todd Katcher: Digital Sales Solutions for Fixed Ops Teams
|
Dec 22, 2023 |
|
Emily LaCroix: The Art of Marketing Parts in the Automotive Industry
|
Dec 15, 2023 |
|
Scott Davis: Maximizing Customer Engagement
|
Dec 08, 2023 |
|
Jordan Cox: Aligning Purpose with Passion
|
Dec 01, 2023 |
|
Justin Pomeroy: Navigating the Path to Success
|
Nov 17, 2023 |
|
Chuck Hartle: Uncovering Hidden Profit Opportunities in Parts Sales
|
Nov 10, 2023 |
|
Steve Greenfield: The Pulse of the Future of Automotive
|
Nov 03, 2023 |
|
Jason Goler: Parts Inventory Managed Like an Entrepreneur
|
Oct 27, 2023 |
|
Billy Milone: Starting with a Purpose in the Automotive Industry
|
Oct 20, 2023 |
|
Jeremy Stephens: Inspiring the Next Generation of Automotive Leaders
|
Oct 13, 2023 |
|
Russell Hill: How AI and EV Are Impacting Fixed Operations
|
Oct 06, 2023 |
|
Brandin Wilkinson: The Power of Leadership in the Automotive Industry
|
Sep 29, 2023 |
|
Joe Gibson: Stepping Beyond Comfort in the Dealership
|
Sep 22, 2023 |
|
Kelley Reis: Empowering Employees for Excellent Dealership Experiences
|
Sep 15, 2023 |
|
Paul Daly & Kyle Mountsier: How Dealership Professionals Shape Communities and Lives
|
Sep 08, 2023 |
|
Ron Marvo: What Does Boxing Jake Paul Have to Do With Business?
|
Sep 01, 2023 |
|
Angela Willoughby: Avoiding Vendor Partnership Pitfalls
|
Aug 25, 2023 |
|
Ellen Haney: Combatting Obsolescence In Your Parts Department
|
Aug 18, 2023 |
|
Bob Gower: How to Get Started in The Auto Industry
|
Aug 11, 2023 |
|
Chuck Hartle: Inventory Control and Manufacturer ASR's
|
Aug 04, 2023 |
|
Erick Jauregui: Training With The End in Mind
|
Jul 28, 2023 |
|
Shaun Raines: How Dealerships Can Retain Customers Beyond the Sale
|
Jul 21, 2023 |
|
Mike Bachara: Keeping the Parts Inventory Organized
|
Jul 14, 2023 |
|
Stan Mirzayev: Revolutionizing Ordering Car Parts
|
Jul 07, 2023 |
|
Bill Springer: The Importance of a Successful Tire Business Strategy
|
Jun 30, 2023 |
|
Jess Burkhart: Giving Young Women a Voice in the Automotive Industry
|
Jun 23, 2023 |
|
Jill Trotta: Managing Your Tire Ecosystem
|
Jun 15, 2023 |
|
Jonathan Cabak: Streamlining Shop Efficiency using AI and Automations
|
Jun 09, 2023 |
|
Richard Mueller: Embracing Change in the Automotive Industry
|
Jun 01, 2023 |
|
Darryl Terrell: The Art of Thriving in Fixed Operations
|
May 25, 2023 |
|
Wendy Reeves: Going Back to the Basics
|
May 18, 2023 |
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Corey Smith: Understanding the Risk of Cyber Attacks in Automotive
|
May 11, 2023 |
|
Tom Kline: What’s So Important About Risk Management
|
May 04, 2023 |
|
Ariel Lee: The Benefits of Niche Content on LinkedIn
|
Apr 28, 2023 |
|
Strengthening BDCs Through Collaboration with Martha Alvarado, Sarah Vantine, Wendy Reeves, and Shawn Armorer
|
Apr 20, 2023 |
|
Shawn Parrett: What Parts Managers Can Do To Grow Their Business
|
Apr 14, 2023 |
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Allie Peters: Making an Impact in the Auto Industry
|
Apr 06, 2023 |
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Sean Reyes: Enhancing the Service Experience
|
Mar 30, 2023 |
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Megan Mahon: Megan’s Unique Journey Into the Automotive Industry
|
Mar 23, 2023 |
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Julie Douglas: Paving the Way for How Dealerships Accept Payments
|
Mar 16, 2023 |
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AJ Holst: The Benefits of Working with a Service Consultant
|
Mar 10, 2023 |
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Dave Hines: The Power of Accessory Shopping
|
Mar 02, 2023 |
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Shon Kingrey: What To Look for This Year in Fixed Operations
|
Feb 23, 2023 |
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Tully Williams: Achieve a Well-Rounded Parts Inventory
|
Feb 16, 2023 |
|
Ed Roberts - Ed Robert’s Biggest Lesson Learned
|
Feb 09, 2023 |
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Vanessa Ruck - Life Changing Accident to Motorcycle Rider
|
Feb 03, 2023 |
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Robert Migliaccio - Finding the Drive and Strive To Want and Be More
|
Jan 26, 2023 |
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Laurie Halter - Public Relations and Passion in the Automotive Industry
|
Jan 19, 2023 |
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Owen Moon - What Does Fixed Ops Look Like for 2023
|
Jan 12, 2023 |
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Charity Dunning - Trends in Fixed Ops Marketing
|
Jan 05, 2023 |
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Angela Willoughby - Why having a Fixed Ops Analysts is Crucial for Growth and Success
|
Dec 29, 2022 |
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Marcus Aman - Fixed Ops Director to Entrepreneur
|
Dec 22, 2022 |
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Mark Haeck - Linking the Glass Industry and Fixed Operations
|
Dec 15, 2022 |
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Kyle Winkley - Tips To Reward and Retain Your Employees
|
Dec 08, 2022 |
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Ellen Haney and Shonda Miller - Women in Fixed Ops
|
Dec 01, 2022 |
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Joshua Taylor - Tech and Parts People
|
Nov 24, 2022 |
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Jamie Bowe - Changing the Service Communication Process
|
Nov 17, 2022 |
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Mike Gass - The Divide Among Parts People in Dealerships
|
Nov 10, 2022 |
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Troy Scheer - What Independent Dealerships Have To Be on the Lookout For
|
Nov 03, 2022 |
|
Brooke Furniss - What Should the Auto Biz be Talking More About?
|
Oct 27, 2022 |
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Corey Smith - What it's Like to be a National Fixed Operations Training Manager
|
Oct 20, 2022 |
|
Maureen Martin’s Best Advice To Staying Focused in the Automotive Industry
|
Oct 13, 2022 |
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Shawn Armorer & April Simmons - The Beauty of Meeting on LinkedIn
|
Oct 06, 2022 |
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Tom Deane, Jeff Baker, Becca Kroeger - Why Don't Dealerships Do Physical Inventories More Often?
|
Sep 29, 2022 |
|
Joe Chambers and Erick Jauregui - Service Drive Live
|
Sep 22, 2022 |
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Coralee Zueff - Get To Know the Challenges Independent Shops Are Going Through
|
Sep 15, 2022 |
|
Scott Armstrong - Free Fuel with Fintech Solutions
|
Sep 08, 2022 |
|
Carol Kitts and Her Journey Through the Auto Business
|
Sep 01, 2022 |
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Lessons Learned and Where the Industry Is Headed ft. Scott Gregg
|
Aug 25, 2022 |
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Who Is Sean Welsh? The Journey to Car Biz Done Better ft. Sean Welsh
|
Aug 17, 2022 |
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Building your Fixed Operations Brand Online ft. Charity Dunning and Russell Hill
|
Aug 11, 2022 |
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How to Be a Better Leader to Your Team ft. Rusty Stewart
|
Aug 04, 2022 |
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Obstacles Turn an Entire Fixed Operations around To Double Profit ft. Shawn Butler
|
Jul 28, 2022 |
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Connection, Where You Might Be Missing Chances To Connect ft. Chris Schaubert
|
Jul 21, 2022 |
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Retain Your Team and Create Culture ft. Holden Scott
|
Jul 14, 2022 |
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Get To Know One of the Founders of PartsEdge ft. Chuck Hartle
|
Jul 07, 2022 |
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What Huge Opportunity There Is in Parts Department ft. Michael Barich
|
Jun 30, 2022 |
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Growing Employees from Within ft. Mike Weldon
|
Jun 23, 2022 |
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What Opportunities are Auto Dealers Missing? Steven Apicella
|
Jun 16, 2022 |
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Meet James Holloway! We discuss what Parts Departments should be focusing on
|
Jun 03, 2022 |
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Let's solve the technician shortage! Learn more about Kate Beirowski and who inspires her.
|
May 18, 2022 |
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Join us and be inspired by Russ Mann. We get deep into his journey and what he’s doing now.
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May 06, 2022 |
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The Parts Girl Podcast Intro | Powered by PartsEdge
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Apr 21, 2022 |