The RTO Show: "Let's talk Rent to Own"

By Pete Shau

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Episodes: 153

Description

The RTO Show Podcast is the podcast for the rent-to-own industry, hosted by Pete Shau, an industry insider with more than 20 years of experience in RTO operations, sales, leadership, marketing, and store growth. 


Each episode brings candid conversations, practical insights, and real stories from the people shaping the RTO community, including operators, vendors, association leaders, store teams, industry veterans, and innovators helping move rent-to-own forward. 


Pete’s conversations are built for seasoned veterans, newcomers, owners, managers, vendors, and anyone who wants to learn from the shared experiences, hard-earned lessons, and fresh perspectives inside the rent-to-own industry. 


From lead generation, lead management, customer behavior, store traffic, door swings, sales process, collections, training, recruitment, and leadership development to technology, CRM integration, mobile-first shopping, Google ranking, Facebook ads, video marketing, advocacy, APRO, TRIB Group, RTO World, LegCon, and the future of the rent-to-own business model, The RTO Show helps listeners understand what is really happening in RTO. 


If you work in RTO, serve the RTO industry, or want to better understand the people, challenges, trends, and opportunities behind rent-to-own, The RTO Show Podcast is your insider’s guide to the industry’s pulse. 


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Episode Date
How To Make Your Grand Opening Pay Off Big!
Aug 17, 2026
What If Training Is Really About Trust
Aug 10, 2026
AI Is Rewriting Rent-to-Own Marketing Now
Aug 03, 2026
Great Rent To Own Stores Are Built On Relationships
Jul 27, 2026
Verify First, Chase Less: How DataTrue Helps RTO Dealers Make Smarter Deals with Dan Jobrack
Jul 20, 2026
You Know What to Do, So Why Aren't You Doing It? John Preston on Decision Paralysis
Jul 13, 2026
Legacy Of Service: The History Behind the Kirk Kaye Volunteer Award
Jul 06, 2026
The Seven Principles That Make Sales Easier
Jun 29, 2026
Jeff Smith: From Recovery To RTO Leadership
Jun 22, 2026
Why RTO Still Wins Today
Jun 15, 2026
Fix Customer Service Before It Costs You
Jun 08, 2026
Inside the Legal Side of Rent-to-Own Sheds
Jun 01, 2026
Should AI Be Your Next New Hire
May 25, 2026
Building Beyond RTO: Mark Connelly on Expansion Done Right
May 18, 2026
The Future of RTO Buying, AI, and Omnichannel Retail with AMPTAB
May 11, 2026
How Lauren Talicska and APRO’s LedgeCon 2026 Are Shaping the Future of Rent to Own
May 04, 2026
Inside LegCon 2026: How APRO Is Protecting the Future of Rent to Own
Apr 27, 2026
How RNR Tire Express Builds Better Shops Through Training, Service, and Leadership
Apr 20, 2026
RTO Legend: Honoring Ernie Lewallen’s Legacy in the Rent To Own Industry
Apr 14, 2026
David David’s Leadership Lessons for Rent To Own Operators and Entrepreneurs
Apr 07, 2026
Family, Advocacy, and Leadership in Rent to Own with John Cleek Jr.
Mar 31, 2026
How Kevin Silvers Built Relationships Across the Rent to Own Industry
Mar 30, 2026
Darrell Tissot’s Rent to Own Legacy and the Future of Customer First Leadership
Mar 24, 2026
How Mike Strong Built a 44 Year Rent to Own Legacy in Small Town America
Mar 17, 2026
Gary Ferriman on Building Trust, Customer Loyalty, and Long Term Growth in Rent to Own
Mar 10, 2026
Trooper Earle on RTO Franchising, Leadership, and Building a Successful Rent to Own Business
Mar 03, 2026
Clover’s Certified Refurbished Strategy for Rent to Own Dealers and Consumers
Mar 02, 2026
Michael Bennett on Leadership, Rent to Own Growth, and the Future of the RTO Industry
Feb 24, 2026
How AI Search, Advocacy, and Industry Leadership Are Changing Rent to Own Forever
Feb 23, 2026
How APRO Built the Modern Rent to Own Industry with Ed Winn
Feb 17, 2026
RTO Legend Bill Keese: How A Lobbyist, A Judge, And Grit Kept An Industry Alive
Feb 10, 2026
Bill French on Building the Rent-To-Own Industry From the Ground Up
Feb 03, 2026
Leading Multi-Unit Teams Through Change with Sean Knupp
Feb 02, 2026
Chris Korst Explains Rent-To-Own Advocacy, CFPB Risks, and the Future of RTO
Jan 27, 2026
A Former General Counsel Brad Dennison Explains Why Rent-To-Own Is A Lease, Not Credit
Jan 20, 2026
Wake for Warriors: Healing Veterans Through Water and Brotherhood
Jan 19, 2026
How Kevin Quinn Helped Build and Protect the Rent to Own Industry
Jan 13, 2026
Building a Rent to Own Empire | Larry Carrico on Leadership, Training, and Industry Evolution
Jan 06, 2026
The Future of Small Business Healthcare with StretchDollar CEO Marshall Darr
Jan 05, 2026
The Reverend of RTO | Larry Sutton’s Entrepreneurial Journey from Champion to RNR Tire Express
Dec 30, 2025
Behind the Scenes of RTO Video Magic with EssToo Creative
Dec 23, 2025
John Blair on the History of TRIB, APRO, and the Growth of the Rent to Own Industry
Dec 16, 2025
Building a High Growth Rent to Own Business with Wayland Russell
Dec 09, 2025
Dennis Shields on Vendor Relationships, Buying Power, and the Future of RTO
Dec 02, 2025
Black Friday Strategy, Family Legacy, and Customer Loyalty in Rent to Own with Ben Leach
Nov 26, 2025
How Dan Fisher Built One of the Best Cultures in Rent to Own
Nov 25, 2025
From Small Markets To 50 Stores: How Shannon & Cynthia Strunk Shaped RTO
Nov 18, 2025
Building A Debt-Free Rent-To-Own Empire With Family, Grit, And Community with Kathy Windsor
Nov 11, 2025
How A Family’s Grit Built A Consumer-First Rent-To-Own Company with Lyn Leach
Nov 04, 2025
Show Your Face, Adjust Your Sound, And Watch Store Traffic Climb
Oct 20, 2025
From Bonus Depreciation to Buyouts: How RG & Co. Navigate Taxes, Valuations, and Cash Flow in Rent-to-Own
Oct 13, 2025
How Introverted Employees Can Succeed in Rent to Own Sales with Angelica Felix-Damas
Oct 06, 2025
From Cleats to Clipboards: Building Effective Leaders in Rent-to-Own
Sep 29, 2025
Why Most Business Owners Stay Stuck and How 40 Flushes Changes That | John Preston
Sep 22, 2025
Why Modern POS Systems Matter for Rent to Own Business Growth
Sep 15, 2025
From Job to Career: The Hidden Power of Industry Connection with APRO CEO Charles Smitherman
Sep 08, 2025
Inside Franchise Growth, Acquisitions, and Multi Unit Expansion in RTO with Mitchell Lee
Sep 01, 2025
RTO World 2025 Live from Omaha | Aaron’s, APRO, and the Future of Rent to Own
Aug 25, 2025
Franchise Leadership, Customer Experience, and Growth Strategies with RNR Tire Express CEO Adam Sutton
Jul 28, 2025
Atlog's AI Powered Customer Service for RTO Business Growth
Jul 14, 2025
Building Customer Loyalty: From First Hello to Final Payment with Jason Winters
Jun 30, 2025
Are You Still Selling Like It's 2019!? Here's how you Fix it!
Jun 23, 2025
From Glass to Gold: How Leonard Alonzo Transformed Rent-to-Own
Jun 02, 2025
Stop Chasing Ghosts: How to Bring Fresh Blood to Your RTO Store
May 26, 2025
Retire With Your Name on the Building: Gary Ferriman's Showplace Story
May 19, 2025
From Store Managers to Capitol Hill: Why Your Voice Matters
May 05, 2025
40 Years of Fighting for an Industry: Ed Winn's RTO Legacy
Apr 22, 2025
The Rent-to-Own Revolution: Ken Butler's Industry-Changing Journey
Mar 31, 2025
From Basic to Beautiful: Heath Perkins on Elevating RTO with Quality Rugs
Mar 17, 2025
Inside Ashley Furniture’s Strategy for Rent To Own Success and Retail Expansion with Mike Kays
Mar 10, 2025
Nav-Air's Streaming Success in a Rent-to-Own World
Mar 03, 2025
Part 6: How AI Can Transform Rent To Own Operations and Store Management
Feb 24, 2025
Part 5: How AI Helps Rent To Own Dealers Understand and Serve Customers Better
Feb 17, 2025
Part 4: AI Marketing Strategies for Customer Growth and Higher Sales
Feb 17, 2025
Part 3: How AI Is Transforming Rent To Own Sales, Training, and Productivity
Feb 03, 2025
Part 2: What's Already Working with AI? Retail, Marketing, Customer Service, and Business Automation Explained
Jan 27, 2025
Part 1: ChatGPT, Claude, and AI Tools Explained for the Rent-to-Own Industry
Jan 20, 2025
Rethinking the Rent-to-Own Experience with Brandon Jin of Living Essentials
Jan 13, 2025
Flipping the Script: Host Pete Shau's Journey in the Rent-to-Own Industry
Nov 18, 2024
Opening an RTO Store? What Every Operator Needs to Know About Business Funding w/ Thomas Murphy of Capital Concierges
Nov 04, 2024
Where Is Wondersign? The Real Story Behind One of Rent to Own's Biggest Technology Successes w/ Kaspar Fopp CEO
Oct 18, 2024
Maximizing Digital Advertising Success in the RTO Industry w/ Ryan Krass of Wowbrands
Sep 30, 2024
Inside RTO World 2024: APRO CEO Charles Smitherman on the Future of Rent to Own
Sep 16, 2024
Innovative Video Marketing Strategies w/ Justin Burns at RTO World 2024
Sep 02, 2024
Adapting to Retail Challenges w/ Jennifer Harrod at RTO World 2024
Aug 27, 2024
Mastering Social Media Marketing w/ Chad Fosdick & Jeraud Norman at RTO World 2024
Aug 26, 2024
Navigating Economic Turmoil in RTO w/ Jason Winters
Aug 12, 2024
Shop Talk w/Brad Denison at Benefit Marketing Solutions
Jul 29, 2024
A New York State of Mind just might be the end of RTO in that state
Jun 24, 2024
The Omnipresence of Cleek's Home Furnishings w/ "Tiger" John Cleek Jr.
Jun 12, 2024
Overcoming Obstacles w/ Karen Martin
May 21, 2024
How to create success from single store ownership
May 06, 2024
Opening your own RTO location w/ Leroy Steen
May 01, 2024
Vendor Spotlight: Nektova w/ Brian Rosen
Apr 15, 2024
Digital Conversations w/ Jeraud Norman
Apr 01, 2024
Sales vs Marketing w/ Andrew Hajduk
Mar 18, 2024
The benefits of a RTO War Room w/ Joe Milligan
Mar 04, 2024
The importance of celebrating small wins
Feb 19, 2024
Collections Fundamentals with James Harvey
Feb 12, 2024
Esquire Advertising's Game Changing Marketing software w/Adam Ball
Feb 05, 2024
The new way to view HR in todays world w/ Katie Marie Meyer
Jan 29, 2024
Why analyzing your advertising data matters! w/Jeraud Norman
Jan 15, 2024
Just one Store, Just one Shot w/Jamison's Rentals
Jan 08, 2024
Build your Brand W/ Andrew Hajduk
Jan 01, 2024
It Starts with the Manager w/Jason Winters
Nov 28, 2023
Proper Pricing w/guest host Jason Winters
Nov 20, 2023
Bridging the Gap w/ Mike Skehan
Nov 13, 2023
Reading the future from the past w/ Dan Companion
Nov 06, 2023
Staying Hungry w/Josh Ciesicki
Oct 30, 2023
Be the best at your Marketing Management with Jess Mahon
Oct 23, 2023
How to develope Rent to Own leaders for success (Part 2 of 2)
Oct 16, 2023
How to develope Rent to Own leaders for success (Part 1 of 2)
Oct 09, 2023
The Majik to Creating Sales Leaders
Oct 02, 2023
APRO's review of RTO World 2023 - What you missed!
Sep 25, 2023
Staying relevant in an Age of Adaptability
Sep 18, 2023
How to Stay Ahead of the Curve!
Sep 04, 2023
APRO's RTO World Conference 2023 invades San Antonio, TX
Aug 14, 2023
Paul Metivier on being the FRDA President & VP of Impact RTO Holdings
Aug 07, 2023
RTO2 the new automated collections superpower?
Jul 31, 2023
Vendor Spotlight: Dialectic has the Goods
Jul 18, 2023
How Pawn & RTO Under the Same roof Works
Jul 04, 2023
How does TRIB really work and why you need it
Jun 20, 2023
Shop the competition before its too late!
Jun 05, 2023
Man Down
May 08, 2023
Retention Interviews: Holding on to Employees
Apr 10, 2023
Why you need a Monday Morning Mind Set
Mar 27, 2023
Why you should role play with your Sales Team
Mar 20, 2023
Meeting of the Minds - What TRIB is doing to the RTO business
Mar 06, 2023
Make the most from Tax refunds
Feb 19, 2023
Leadership, Collections & Culture: Winning in RTO
Feb 14, 2023
Why the Las Vegas Winter Furniture Market Matters
Feb 06, 2023
Structure and Creativity the 1 - 2 punch for success!
Jan 30, 2023
Overcoming our failures
Jan 23, 2023
How to Close the Sale!
Jan 16, 2023
Why Your Goals Aren't Working
Jan 09, 2023
In Hindsight... let's review
Dec 26, 2022
Being real is a Superpower
Dec 19, 2022
Want true Success - How to train your team successfully
Dec 12, 2022
How YOU can stand out from the RTO Crowd!
Dec 05, 2022
Realizing Your Sweet Spot can hold you back
Nov 28, 2022
Black Friday's here - Make it count!
Nov 21, 2022
How to turn slow days into GO days!
Nov 14, 2022
What makes the best drivers in Rent to Own
Nov 07, 2022
New as a GM?! Here's what you need to know!
Oct 31, 2022
How to leverage Social Media Marketing in Rent to Own
Oct 24, 2022
Interviewing 101: Tips and questions to land the best candidates in Rent to Own
Oct 17, 2022
The long work week effect on family life - The time away from home
Oct 09, 2022
7 tips to grow your customer base today!
Sep 28, 2022
"To Retain or to Replace" Why bad hires are costing your store thousands!
Sep 26, 2022
How removing mental limitations from your growth potential can affect your success
Sep 14, 2022
"Hello Indy!" APRO's RTO World Convention 2022 Recap - What Really Happened!?
Sep 06, 2022
RTO 101 - The breakdown of the rental agreement - How it works!
Sep 03, 2022
Pilot - Who are we? The story behind the RTO show
Aug 31, 2022