Your Call is Very Important to Us

By Tom Brannen and Vic Cooper

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Category: Management

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Subscribers: 1
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Episodes: 8

Description

With all of the advancements in technology, why is customer service getting worse instead of better? That is the key question “Your Call is Very Important to Us” seeks to answer. Please subscribe to the podcast on the platform of your choice. You can also visit our YouTube channel at: https://www.youtube.com/@yourcallis. Do you have a customer service fail you'd like to share? Would you be interested in sponsoring an episode? Want to just reach out and provide some feedback? Feel free to drop us an email at info@yourcallis.com. Thanks for joining us and be sure to spread the word!

Episode Date
Ep: 8 - “The Ensh!ttification of Everything: Why Customer Service Still Sucks”
Jan 06, 2025
Ep: 7 - Revolutionizing Public Service: How AI is Transforming the Citizen Experience
Dec 09, 2024
Ep: 6 - The Future of AI in CX: Letting AI Drive
Oct 08, 2024
Ep:5 What are some of the most common CX mistakes?
Apr 10, 2024
Ep:4 Why are we so excited about Enterprise Connect 2023?
Mar 16, 2023
Ep: 3 Why is leadership so critical to CX? - Interview with Brad Cleveland
Jan 09, 2023
Ep:2 What's the difference between good chat vs. bad chat?
Jan 09, 2023
Ep:1 Why does customer service still suck?
Jan 06, 2023