Scale Tale - The Customer Success Podcast
By ZapScale
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Category: Management
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Subscribers: 1
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Episodes: 23
Description
Welcome to Scale Tale, the podcast that takes you on an exciting journey through the world of customer success. Let’s go beyond theory and explore real-life case studies and examples, unveiling the strategies that drive sustainable revenue growth for businesses.
Have you ever wondered how top CS leaders achieve remarkable success? We'll reveal their tactical tips and insider secrets, empowering you to supercharge your CS strategy. From building customer-centric cultures to measuring success and forging long-term relationships, we'll guide you through the essential steps for creating a thriving customer base.
Join Mausmi Ambastha, a 2X SaaS founder (currently Co-Founder of ZapScale), as she sits down with seasoned experts in the field of Customer Success to discuss real-world challenges and triumphs of CS.
| Episode | Date |
|---|---|
|
Customer Success Challenges While Scaling Up W/ Parul Bhandari
|
Dec 23, 2024 |
|
How To Create A Positive Impact As A Customer Success Manager w/ Jeff Mar
|
Nov 14, 2024 |
|
Tactics To Decrease Churn And Expand Revenue w/ Peter Armaly
|
Nov 12, 2024 |
|
Can Advocacy Generate Revenue w/ Christian Jakenfelds
|
Nov 11, 2024 |
|
Is Customer Success Becoming Sales? w/ Jason Noble
|
Jul 24, 2024 |
|
Understanding Escalation Management with Parker Chase Corwin
|
Jun 06, 2024 |
|
Revenue-centric customer success culture w/ Maranda Dziekonski
|
Apr 24, 2024 |
|
5 Costly Customer Success Mistakes ft. Markus Rentsch
|
Apr 08, 2024 |
|
Professional Education in Customer Success w/ Vijay Mehrotra
|
Mar 07, 2024 |
|
What an Ideal Customer Success Platform Must Look Like ft. Wyeth Goodenough
|
Feb 05, 2024 |
|
How to Spot Bad-Fit Customers in a SaaS Business ft. Anita Toth
|
Jan 23, 2024 |
|
Aligning Sales, Revenue and Customer Success ft. Alex Farmer
|
Dec 29, 2023 |
|
Customer Success Metrics That Actually Matter ft. Rick Adams
|
Nov 22, 2023 |
|
Importance of Documentation and Its Impact on CS Operations w/ Rachel Baker
|
Oct 23, 2023 |
|
How To Nail Upselling In Customer Success w/ Rachel Provan
|
Sep 21, 2023 |
|
Avoiding Mistakes That Derail Early-Stage Startups w/ Irit Eizips
|
Sep 05, 2023 |
|
Crafting Your Online Presence in Customer Success w/ Ashna Patel
|
Aug 22, 2023 |
|
Mastering the art of customer journey mapping w/ Mike Sasaki
|
Aug 10, 2023 |
|
Mastering Customer Success Metrics for Early Stage Startups w/ Donna Weber
|
Jul 31, 2023 |
|
How To Successfully Drive Customer Centric Onboarding w/ Clay Telfer
|
Jun 16, 2023 |
|
Trailer: Scale Tale - The Customer Success Podcast
|
Jun 14, 2023 |
|
Prioritizing Customer Success in the Zero to One Journey w/ Jarvis Harris
|
Jun 14, 2023 |
|
Driving Early Stage Startup Growth Through Customer Success w/ Angela Guedes
|
Jun 14, 2023 |