Amas Talks Podcast
By Amas Tenumah
Listen to a podcast, please open Podcast Republic app. Available on Google Play Store and Apple App Store.
Image by Amas Tenumah
Category: Self-Improvement
Open in Apple Podcasts
Open RSS feed
Open Website
Rate for this podcast
Subscribers: 1
Reviews: 0
Episodes: 36
Description
Amas is a modern day prophet and Polymath. He brings a mix of Philosophy, storytelling, technology and humor to make sense of complex topics. You will love his sense of humor and irreverence in every episode.
| Episode | Date |
|---|---|
|
Evolution of CX w Bruce Temkin
|
Feb 09, 2026 |
|
Why Contact Centers Still Don’t Know Why You’re Calling — with Dan Mannion, CEO of Spark CX
|
Oct 19, 2025 |
|
Evolution of cx -Insights from Imran Noormohamed
|
Jul 13, 2025 |
|
State of customer experience w Luke Jamieson
|
Jun 12, 2025 |
|
The CX Illusion: Scores Are Up, Satisfaction Is Down w/ Ed Murphy
|
May 14, 2025 |
|
Improving Customer Service using KCS w Laurel Poertner
|
May 09, 2025 |
|
Navigating Leadership in the Age of AI w Jim Carlough
|
Apr 30, 2025 |
|
Agent attrition w Jeremy Hyde
|
Mar 18, 2025 |
|
Navigating the AI hype w Allen Mann
|
Dec 11, 2024 |
|
The problem with Net Promoter Score w Martha Brooke
|
Nov 04, 2024 |
|
Getting to the core of CX w/Vaishali Dialani
|
Sep 02, 2024 |
|
useful Ideas for AI in contact centers w Jim
|
Aug 18, 2024 |
|
Is it time to retire NPS? w Rob Dwyer
|
Aug 07, 2024 |
|
Fixing the contact center agent experience for good w Brian K
|
Jul 31, 2024 |
|
Call center managers are the source of employee pain w Brian
|
Jul 26, 2024 |
|
Fixing the grind in contact centers w Brian K
|
Jun 25, 2024 |
|
How the call center agent job got so bad w Brian Kearney
|
Jun 11, 2024 |
|
Rethinking AI in contact centers w Brian Jeppeson
|
May 22, 2024 |
|
Government agencies can teach us about customer experience w Stephanie Thum Ph.D.
|
Apr 02, 2024 |
|
Unleashing the limitless potential of A.I. w Carrie Steyer
|
Mar 10, 2024 |
|
The exciting, scary future of customer service? W Lucas Anderson
|
Mar 03, 2024 |
|
Eternal truths in contact center networking w David Hadobas
|
Feb 26, 2024 |
|
The future of Telephony w Steve Infante
|
Feb 18, 2024 |
|
Can we fix Customer Experience? W/Michelle Martinez
|
Dec 29, 2023 |
|
Revolutionizing Knowledge w AI - Dr Blumer
|
Nov 27, 2023 |
|
Customer Service & Life Lessons with Bob Furniss
|
Nov 06, 2023 |
|
Transformation is About Leadership
|
Oct 28, 2023 |
|
Fixing Voice of the Customer with Nate Brown
|
Oct 09, 2023 |
|
Legendary service stories to inspire you
|
Sep 25, 2023 |
|
Can Gen X Save us from our Tech addiction? w Christine Mchone
|
Sep 17, 2023 |
|
Is anger useful?
|
Aug 23, 2023 |
|
What is Good Service?
|
Aug 17, 2023 |
|
The Uber Ratings Inflation
|
Aug 08, 2023 |
|
How technology changes us
|
Aug 06, 2023 |
|
What happened to board diversity? w/Adam Dumey
|
Jul 31, 2023 |
|
What separates the .000% from the rest
|
Jul 10, 2023 |