Happy to Help | A Customer Support Podcast
By Buzzsprout
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Category: Business
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Episodes: 29
Description
If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you!
Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!
| Episode | Date |
|---|---|
|
Remote Support Team Management with Erica Clayton
|
Sep 09, 2025 |
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Live Demos, Orientations, and Reducing Support Tickets Through Customer Education
|
Aug 12, 2025 |
|
The Role of AI in Customer Support with Conor Pendergrast
|
Jul 08, 2025 |
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Journey Mapping the Customer's Experience with Stacy Sherman
|
Jun 10, 2025 |
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Balancing Inbox Coverage and Support Projects with Chase Clemons
|
May 13, 2025 |
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How to Build and Maintain an Effective Knowledge Base
|
Apr 08, 2025 |
|
Communicating Effectively with Developers and Tech Support
|
Mar 11, 2025 |
|
5 Easy Ways to Instantly Improve Your Customer Service in 2025
|
Feb 11, 2025 |
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Lessons from 20 Episodes of Happy to Help
|
Dec 24, 2024 |
|
Cultivating a Healthy Support Team with Suneet Bhatt
|
Dec 10, 2024 |
|
How Whole Company Support Improves Products and Processes with Kristi Ernst Thompson
|
Nov 26, 2024 |
|
Crisis Management Tips for Customer Success Teams
|
Nov 12, 2024 |
|
Customer Support Strategies for a Stress-Free Holiday Season
|
Oct 29, 2024 |
|
Elevate CX Denver Recap: Top Lessons, AI Tips, and Customer Service Week Ideas
|
Oct 15, 2024 |
|
How to Write Remarkable Emails for Customer Support
|
Oct 01, 2024 |
|
Strategies for Understanding and Implementing Customer Feedback with Chase Clemons
|
Sep 17, 2024 |
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The Importance of Finding Your Community with Sarah Hatter
|
Sep 03, 2024 |
|
Customer Support Scheduling: How to Balance Inbox Coverage & Deep-Work Time
|
Aug 20, 2024 |
|
The Art of Training New Hires Efficiently
|
Aug 06, 2024 |
|
The Power of Kindness in Support and Leadership with Sarah Caminiti
|
Jul 23, 2024 |
|
How to Add After-Hours Customer Support for Small Teams
|
Jul 09, 2024 |
|
Strategies for Working With Angry Customers
|
Jun 25, 2024 |
|
The Evolution of Buzzsprout Support
|
Jun 11, 2024 |
|
Tips for Hiring a Stellar Customer Support Team
|
May 28, 2024 |
|
Setting Brand-Aligned Support Tone That Turns Customers into Fans
|
May 14, 2024 |
|
Establishing Communication Goals for Your Support Team
|
Apr 30, 2024 |
|
From Perfectionism to Mastery: How Real Mistakes Build Customer Loyalty
|
Apr 16, 2024 |
|
The Transformative Power of Empathy in Customer Support
|
Apr 02, 2024 |
|
We're Happy to Help
|
Feb 21, 2024 |