Hospitality Strategy Lab with Jason Littrell
By Jason Littrell
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Episodes: 53
Description
Welcome to Hospitality Strategy Lab, the podcast where science meets service. Join host Jason Littrell as he dives into the cutting-edge world of hospitality covering industry pioneers, tech innovators, and behavioral economics.
Each episode explores how AI, automation and data-driven strategies can enhance guest experiences and drive repeat business. From practical tips to big-picture insights, we’re here to give you the strategies you need to stay ahead in this ever-evolving industry.
Whether you’re a bar owner, restaurant manager, or hospitality operator, this podcast is your playbook for creating habit-forming guest experiences and sustainable growth.
Tune in and change the way you think about hospitality.
- Templates, Tools, and Training: https://hospitalitystrategylab.com
- Ready to get to the next level? Head to https://jlittrell.com
| Episode | Date |
|---|---|
|
AI as a Pressure Test
|
Apr 30, 2026 |
|
The Quiet Exit
|
Mar 31, 2026 |
|
NYC Hospitality Law: HR, Paperwork & Growth Strategies with David Helbraun
|
Mar 27, 2026 |
|
Why We Buy: The Neuroscience of Pricing with Dr. Kai-Markus Mueller
|
Mar 24, 2026 |
|
“Win the Morning” Strategy with Spread Bagelry CEO Tom Selementi
|
Mar 23, 2026 |
|
Why Most Hospitality Tech Fails (with Matt Wallaert)
|
Mar 18, 2026 |
|
Luxury Hospitality Secrets: Chef Franck Desplechin on Leadership, Guest Experience & Mystery Audits
|
Mar 17, 2026 |
|
Restaurant Startup Legal Guide: NYC Hospitality Lawyer Rob Ontell on Leases, Compliance & Avoiding Costly Mistakes
|
Mar 16, 2026 |
|
Joe Mikulich on the Future of Las Vegas Dining, Guest Experience, and Restaurant Operations
|
Mar 09, 2026 |
|
[Mistakes Were Made] Do Not Pass Go — Fraud, Bankruptcy, Drained Bank Accounts, and Building Something Better
|
Mar 05, 2026 |
|
[Mistakes Were Made] Don't Trust the Dream — A 4-State Launch Disaster and the F. Scott Fitzgerald Granddaughter
|
Mar 05, 2026 |
|
[Mistakes Were Made] The Day You Learn Your Place — A Million-Dollar Disaster, a Doombox, and the GM Who Got Fired
|
Mar 05, 2026 |
|
Clementine’s “Feed Me” Experience: Reinventing Hospitality in San Antonio
|
Mar 02, 2026 |
|
Kevin Pedeaux on Building St. Roch Market: Community, Vendors & Hospitality Entrepreneurship
|
Feb 20, 2026 |
|
Jim Marsh on AI in Hospitality: Scaling Personalization, Chatbots & Customer Experience
|
Feb 10, 2026 |
|
The Silicon Sous-Chef: Automation and the Future of Hospitality
|
Dec 30, 2025 |
|
How Cordelia Became Cleveland’s Best Place to Work by Putting People First
|
Dec 12, 2025 |
|
How AI Content Creation Is Transforming Hospitality Marketing for Bars, Restaurants, and Brands
|
Dec 02, 2025 |
|
Community, Trust, and Advocacy: Winning Over Women Customers in Food and Beverage
|
Nov 17, 2025 |
|
From Staff Growth to Guest Loyalty: Behavioral Science Techniques for Modern Hospitality Operators
|
Nov 10, 2025 |
|
High-Performing Teams: Leadership, Onboarding, and Culture in Hospitality with Felicia Shakiba
|
Nov 03, 2025 |
|
The Art of Team Engagement with Geoffrey Toffetti from Frontline Performance Group
|
Oct 27, 2025 |
|
Future-Proofing Restaurants: AI, Labor, and Value Strategies for 2026 with Barbara Castiglia
|
Oct 20, 2025 |
|
Leif Huckman: Building Trust in Hospitality, CheckMyChecks.com
|
Oct 13, 2025 |
|
Consumer Psychology in Hospitality - Daniel Burstein on the Hospitality Strategy Lab Podcast
|
Oct 06, 2025 |
|
How Bars & Restaurants Can Easily Boost Local SEO with AI-Powered Listicles
|
Aug 26, 2025 |
|
Deep Listening
|
Aug 19, 2025 |
|
Consistent Cocktails- The "How You Do Anything" Secret
|
Aug 12, 2025 |
|
Restaurant Project Management Secrets REVEALED
|
Aug 05, 2025 |
|
Don't sleep on WiFi or Waitlists...
|
Jul 31, 2025 |
|
Introducing KMS Community
|
Mar 17, 2025 |
|
Social Media: A necessary Pain in the A$$ for Restaurants (and how to automate it)
|
Feb 03, 2025 |
|
Cold and Brutal Truths about Loyalty in Restaurants
|
Jan 30, 2025 |
|
The Hunter who Chases Two Rabbits -- Makes it work
|
Jan 27, 2025 |
|
Hospitality Data Magic: Turning Guests into Regulars
|
Jan 13, 2025 |
|
Interview with Shawn Soole LIVE on the Post Shift Podcast
|
Jan 11, 2025 |
|
How to Effectively Communicate Business Changes to Customers Online
|
Jan 10, 2025 |
|
Strategies for Maximizing Takeout and Delivery Sales
|
Jan 09, 2025 |
|
The Flywheel Effect: Building and Retaining Your Customer Database
|
Jan 06, 2025 |
|
Gratitude and Strategy: How Independent Bars and Restaurants Are Thriving
|
Dec 20, 2024 |
|
How Imperfect Action Fills Your Bar Faster Than Overthinking
|
Dec 19, 2024 |
|
Why Charging Cocktail Prices for Mocktails Hurts Hospitality
|
Nov 20, 2024 |
|
Rethinking Restaurant SEO: Using ChatGPT for Better Optimization and Higher Rankings
|
Nov 19, 2024 |
|
Never Miss a Guest: How Missed Call Text-Back and AI Can Revolutionize Your Hospitality Business
|
Nov 19, 2024 |
|
Why Responding to Every Review is Critical for Your Hospitality Business (and How It Boosts Your SEO and Reputation)
|
Nov 11, 2024 |
|
Unlocking Customer Loyalty Through NPS Feedback
|
Nov 09, 2024 |
|
Maximizing Discoverability: Why Your Tequila Drink is LIKE a Margarita
|
Nov 04, 2024 |
|
Engage Guests & Boost Sales with an Evergreen Scavenger Hunt for Your Bar, Restaurant, or Event.
|
Nov 02, 2024 |
|
Mastering Reputation Management: How to Make Your Hospitality Brand Grow
|
Nov 01, 2024 |
|
Why Your Hospitality Business Needs a Feedback Loop
|
Nov 01, 2024 |
|
The Ultimate Guide to Data-Driven Decision Making for Hospitality Operators
|
Nov 01, 2024 |
|
Behavioral Psychology Hacks to Keep Guests Coming Back for More
|
Nov 01, 2024 |
|
How AI and Automation are Revolutionizing Guest Experience in Hospitality
|
Nov 01, 2024 |