Resilient Tourism Podcast Series - Accelerating the Digital and Data-Driven Transformation

By Resilient Tourism

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Episodes: 46

Description

This podcast is part of the Swiss Resilient Tourism Flagship Project supported by Innosuisse to support the datafication of the travel sector in Switzerland in order to create resilient digitally supported services, business processes and business models. This improved data intelligence strategy will strengthen the competitiveness, resilience and sustainability of the tourism ecosystem in Switzerland. Learn more about the project at https://www.resilienttourism.ch/. https://www.resilienttourism.ch/podcast

Episode Date
What’s Next for Swiss Tourism? Voices from the 3rd Flagship Annual Conference
Dec 08, 2025
Smart Ships, Human Hearts: Cruising into Tech-Enhanced Hospitality with MSC
Jul 14, 2025
The Future of Tourism: A DMO’s Take on AI and Digital Transformation
Jun 30, 2025
More Time for Guests: Carlo Fontana on Tech That Enables a Smile (Lessons Learned at Hotel Lugano Dante)
Jun 23, 2025
The Power of a Handshake in a Digital World (with UEFA's Damaris Papoutsakis)
Jun 16, 2025
Exploring Empathy and Experience Co-Creation in a High Tech-Driven World, with Prof. Reza Etemad-Sajadi
Jun 13, 2025
"The Interaction Gives the Soul, the Technology Gives the Efficiency": A Conversation with the CEO of Sandoz Foundation Hotels
May 05, 2025
The Constant Pursuit of High Touch Relationship through Seamless Tech (with Claudia Beaufort)
Apr 14, 2025
Ultra-Luxury Hospitality with Toan Ly: Creating the Perfect Blend of High Tech and High Touch
Mar 31, 2025
The Human Soul of Hospitality: How to Counter Loneliness in the Age of Technology, with Christoph Schlatter
Mar 24, 2025
Service Excellence in Action: Francis Reichenbach’s Concrete Strategies for Blending Human Connection with Tech
Mar 17, 2025
Digital Humanism: A Critical Reflection on the Impact of Technology with Prof. Hannes Werthner
Mar 10, 2025
From Service Excellence to the Art of Hosting: A Conversation with Christophe Laurent, EHL Group Values Ambassador
Mar 03, 2025
The Future of Mobility and Tourism: Elevating Customer Experience with Grégory Guzzo
Feb 24, 2025
Balancing High Tech and High Touch: Mastering Hospitality's Future with Michael Thomann
Feb 17, 2025
Season 2 Finale: Embracing Human-Centric Digital Transformation (with Dr. Alessandro Inversini)
Sep 09, 2024
Ljubljana Tourism's Secrets: Shaping a Smart and Sustainable Destination (with Dejan Ristić⁠)
Apr 29, 2024
Navigating the Digital Transformation Landscape in Hospitality: Michael Levie's Path to Success
Feb 15, 2024
Redefining Hospitality Tech: Insights from Accor's CTO (with Floor Bleeker)
Dec 22, 2023
Hospitality Forward: The Seamless Blend of Tech and Guest Services (with Tess Mattisson)
Dec 22, 2023
'You Cannot Manage What You Cannot Measure' in Tourism (with Prof. Marianna Sigala)
Dec 22, 2023
Vienna Tourist Board's Approach: Going Digital for the People (with CEO Norbert Kettner)
Nov 30, 2023
The Transformative Power of AI: Enabling Real-Time Decisions and Hyper-Personalization (with Prof. Dimitrios Buhalis)
Nov 29, 2023
Diving into Tourism Data Spaces and Collaborative Initiatives (with Dolores Ordoñez)
Nov 29, 2023
Exploring Travel Insights: The Power of Data & AI (with Mirko Lalli)
Oct 20, 2023
AI and the Future of Tourism (with Wolfram Höpken)
Oct 20, 2023
Harnessing Data and Digital Innovations for a Sustainable Future in European Destinations (with Eduardo Santander)
Oct 20, 2023
The Evolving Landscape of Travel : Adapting to a Digital World (with Juho Pesonen)
Oct 20, 2023
The Role of Booking.com in Hospitality's Digital Transformation (with Alexei Matouchkine)
Oct 20, 2023
Wrapping Up Season 1 with Dr. Alessandro Inversini
May 09, 2023
Travailler ensemble vers la digitalisation pour mutualiser nos ressources - Dr. Roland Schegg (HES-SO Valais)
May 09, 2023
Unlocking Success in Small Tourism Businesses: The Revenue Management Approach Beyond Airlines and Hotels - Dr. Cindy Heo (EHL)
May 09, 2023
Agieren statt Reagieren: Daten und Technologie für ein besseres Besuchererlebnis nutzen (Erfolgsgeschichten von Saas-Fee) - Mattia Storni (Saastal Tourismus)
May 09, 2023
Aufbau einer gemeinsamen Dateninfrastruktur für den Tourismus: Herausforderungen und Chancen - André Golliez (HSLU & Open Data Consultant)
May 09, 2023
Settore degli eventi: Un approccio innovativo ai modelli di servizio e al cambiamento tecnologico - Simona Gamba (Locarno Film Festival)
May 09, 2023
Wie kleine Hotels die Digitalisierung in ihrem Betrieb umsetzen können - Sebastian Schmid (Hotel Glocke)
Feb 23, 2023
Les enjeux des offices de tourisme en matière de données - Maxime Gervasi et Guillaume Olsommer (BeMobile)
Feb 23, 2023
Der Treffpunkt von Daten und Nachhaltigkeit - Dr. Matthias Fuchs (EHL)
Feb 23, 2023
Mieux connaître ses clients et améliorer la durabilité grâce à la data - Emmanuelle Rose (Lausanne Tourisme)
Feb 23, 2023
Improving Processes and Giving Customer Choice with Technology - Ian Millar (EHL)
Feb 23, 2023
Hôtellerie et restauration: la technologie pour tirer parti des opportunités de marché - Christopher Meignier (BLENT)
Feb 23, 2023
Informationen aus Daten gewinnen, um die Buchungsprozesse von Hotels zu optimieren - Elisha Schoppig (Hotel-Spider)
Feb 03, 2023
Regolamentazione del mercato, pianificazione strategica, controllo dei dati e dei flussi - Luca Preto (Ticino Turismo)
Feb 02, 2023
Exploiter les données pour optimiser la gestion d'un patrimoine et la création de valeur - Vincent Bailly (Association Lavaux Patrimoine mondial)
Feb 02, 2023
Better Communication and Information Flow for Operational Efficiency and Service Excellence - Julia Geffers (Hoxell)
Feb 02, 2023
Introducing the Resilient Tourism Podcast Series with Dr. Alessandro Inversini
Jan 24, 2023