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"Live with Sondra" is hosted by Sondra Shannon, the CEO of Gatemaster Technology. In this engaging series, Sondra explores the latest attractions and amusement park trends, offering invaluable insights to owners and operators. Each episode features discussions with industry experts, focusing on enhancing guest satisfaction through innovative technology and legendary service. The show aims to provide practical solutions and creative ideas to improve the overall guest experience and operational efficiency in amusement parks and attractions.
| Episode | Date |
|---|---|
|
Haunt Design: Scoring 15M+ Views with Emotional Storytelling
|
Jul 08, 2026 |
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Stop Losing Profit: The Power of Embedded Payments ft. Mark Passifione
|
Apr 28, 2026 |
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Waterpark Wealth: Maximize Revenue from Concept to Launch ft. Ken Handler
|
Apr 27, 2026 |
|
From Vision to Reality: Secrets of Themed Fabrication ft. Michael Acevedo
|
Apr 24, 2026 |
|
Quilting Culture: Kind Leadership for Growth ft. Nathan Caldwell
|
Feb 13, 2026 |
|
The Invisible Guide: AI's Role in a Seamless Visit ft. Takashi Nakaguchi & Antonio Giordano
|
Jan 09, 2026 |
|
Canadian Strategy: Pricing, People & Park Profit ft. Bob Williams
|
Jan 09, 2026 |
|
The CEO's Guide to Multi-Unit Action Park Strategy ft. Bron Launsby
|
Jan 09, 2026 |
|
Secure Automation: Stop Losing $25M+ to Risk Gaps ft. Shannon Noonan
|
Nov 07, 2025 |
|
Tech Meets Nostalgia: Building Future Parks ft. Markus Mack-Even
|
Nov 07, 2025 |
|
Data-Driven Culture: Engaging Modern Audiences ft. Chloé Grossmann
|
Nov 07, 2025 |
|
Strategic Resilience: Leading Attractions Through Change & AI ft. Steve Gavatorta
|
Nov 06, 2025 |
|
The Future of Refund Protection in Theme Parks & Attractions ft. Morgan Abney
|
Nov 06, 2025 |
|
Power Up Your Success With Collaborative Strategies ft. Deana Jean
|
Nov 06, 2025 |
|
F&B as Destination: Driving Attraction Success ft. Ken Whiting
|
Oct 30, 2025 |
|
Live Experience Data: From Insights to Audience Impact ft. Cody Lassen
|
Oct 30, 2025 |
|
Exceeding Expectations: Culture & Experience Design ft. Phil Bruno
|
Oct 30, 2025 |
|
Community Powered Economies: A New Era for Attractions ft. Jaye Watts
|
Oct 23, 2025 |
|
Spatial Computing: AI, VR, and The Future of Attractions ft. Steve Smith
|
Oct 23, 2025 |
|
The Secret to 60% Foot Traffic Growth ft. Chelsea Warner
|
Oct 23, 2025 |
|
The Power of Imagery: Your Park's Visual Story ft. Stephanie Tassone
|
Oct 10, 2025 |
|
Transforming Spaces: The Rise of Downloadable Theme Parks ft. Aidan Wolf
|
Jul 11, 2025 |
|
Mastering Resilience: Leading Attractions Through Change & AI ft. Steve Gavatorta
|
Jul 10, 2025 |
|
Data-Driven Culture: Engaging Modern Audiences ft. Chloé Grossmann
|
Jul 09, 2025 |
|
Bowling & Beyond: Social Gaming's Attraction Impact ft. Bart Burger
|
Jul 08, 2025 |
|
Inclusive Innovation: Empowering Teams & Enhancing Guest Experiences in Attractions ft. Marah Rodriguez
|
Jul 07, 2025 |
|
The Principled Path: Leading Attractions Through Transformation & AI ft. Bruce Wren
|
Jul 04, 2025 |
|
Storytelling Magic: Building Brands for Attractions ft. Peter Jude Ricciardi
|
Jul 04, 2025 |
|
F&B as Destination: Driving Attraction Success ft. Ken Whiting
|
Jul 04, 2025 |
|
Exceeding Expectations: Culture & Experience Design ft. Phil Bruno
|
Jul 04, 2025 |
|
The Tech Behind the Tap: Innovations in Self-Serve F&B ft. Jose Hevia
|
May 03, 2025 |
|
Breaking Barriers to Inclusion: Creating Inclusive, Sustainable Experiences ft. Emmanuel Kelly
|
May 03, 2025 |
|
The Power of Improv in Leadership: Boosting Culture & Resiliency ft. Heather Barnes
|
May 03, 2025 |
|
Smart Restrooms, Happier Guests: The Cleanliness KPI You’re Missing ft. Sara Muntner
|
Apr 11, 2025 |
|
Savor the Story: F&B That Shapes the Guest Journey ft. Sarah Bisacca
|
Apr 11, 2025 |
|
Bringing Stories to Life: The Power of Video in Attractions ft. Joshua Leppert
|
Mar 28, 2025 |
|
AI-Powered Messaging: Transforming Audience Connections ft. Kreda McCullough
|
Mar 28, 2025 |
|
Boost Retention & Culture Without Breaking the Budget ft. Anthony Poponi
|
Mar 28, 2025 |
|
The Power of Being Rememorable: Elevating Guest Loyalty & Experiences ft. Bob Pacanovsky
|
Mar 28, 2025 |
|
Redefining Safety & Operations in a Changing Industry ft. Jakob Wahl
|
Mar 28, 2025 |
|
Unlock Peak Performance: Proven Coaching Strategies for Revenue Boost ft. Jake Shannon
|
Mar 28, 2025 |
|
Streamlining Season Pass Renewals
|
Mar 13, 2025 |
|
GT Summit April 9-10, 2025, Innovate, Inspire, Impact
|
Mar 13, 2025 |
|
Join us at the GT Summit This April!
|
Mar 13, 2025 |
|
Do You Really Care About Your People?
|
Mar 13, 2025 |
|
LIVE with Sondra: Partnering with Us is as Easy as 1,2,3,4!
|
Mar 13, 2025 |
|
Unlock the Gates to Excellence with Gatemaster Tech's 24/7 Support & Proactive Solutions
|
Mar 13, 2025 |
|
Navigating Pricing Strategies in the Ticketing Business
|
Mar 13, 2025 |
|
Power Up Your Success with Collaborative Strategies ft. Deana Jean
|
Mar 13, 2025 |
|
Exceed Customer Expectations & Blast Off to Loyalty!
|
Mar 13, 2025 |
|
Transform Your Attraction's Purchasing Process and Usher in the Era of Guest-Driven Transactions
|
Mar 13, 2025 |
|
Scary Truths About Not Having a Thought-Out Buyer Journey for Your Attractions
|
Mar 10, 2025 |
|
Guest-Driven Transactions Empower Both Your Team and Your Guests in Today's Amazon Buyer’s Economy
|
Mar 10, 2025 |
|
Optimizing Park Operations: Practical Solutions for Common Challenges ft. Tiffany Blair
|
Mar 10, 2025 |
|
Signs it's time for a new ticketing and customer management platform
|
Feb 28, 2025 |
|
Gatemaster Tech's 30th Anniversary Celebration and IAAPA Party Sneak Peek
|
Feb 21, 2025 |
|
Don't Let Anyone Tell You You Can't Have It All!
|
Feb 21, 2025 |
|
IAAPA Meetup at Meow Wolf
|
Feb 21, 2025 |
|
Live with Sondra: Sharing Wild Waterpark Stories!
|
Feb 21, 2025 |
|
The Steps That Businesses Can Take to be Prepared for Outages
|
Feb 21, 2025 |
|
The Value Proposition of a Premium Ticket
|
Feb 21, 2025 |
|
Goals and Targets for the First of the Month!
|
Feb 21, 2025 |
|
The First of the Month: A Fresh Start for Setting Goals and Targets
|
Feb 21, 2025 |
|
Wild Waterpark Stories
|
Feb 21, 2025 |
|
Gatemaster's Innovative Technology
|
Feb 21, 2025 |
|
Creating Customer Loyalty
|
Feb 10, 2025 |
|
How to Integrate Work and Life Live from Hollywood, California
|
Feb 10, 2025 |
|
The Art of Hospitality: Elevating the Attractions Industry ft. Bob Pacanovsky
|
Jan 30, 2025 |
|
From Barriers to Belonging: Transforming Attractions for Everyone ft. Dani Rose
|
Jan 30, 2025 |
|
Revolutionizing Customer Experience: The Future of Refund Protection in Theme Parks & Attractions ft. Morgan Abney
|
Jan 30, 2025 |
|
The Future of Guest Service: Striking the Balance Between Technology and Personalization ft. Vincent Mavente
|
Jan 30, 2025 |
|
Dreams to Reality: Innovations in Entertainment ft. Megan Gannon
|
Jan 30, 2025 |
|
People-First Strategies: Revolutionizing Sales and Service in Attractions ft. Beth Standlee
|
Jan 30, 2025 |
|
Mastering Marketing - Strategies for Growth & Success ft. Stacy Reed
|
Jan 30, 2025 |
|
Leading with Purpose: DEI & Innovation in the Attractions Industry ft. Colin Cheadle
|
Jan 29, 2025 |
|
Navigating the F&B Landscape, Embracing Innovation and Enhancing Guest Experiences ft. James McQuade
|
Jan 29, 2025 |
|
Guarantee the Good Times: Building Trust & Satisfaction in Waterparks & Theme Parks ft. Jim Kunau
|
Jan 29, 2025 |
|
Are You Listening? Using Tech to Elevate Guest Feedback in Attractions ft. Jamie Flaherty
|
Jan 23, 2025 |
|
The Psychology Behind Haunted Attraction Design ft. Professor Lynne Vincent
|
Jan 23, 2025 |
|
Leading High-Performance Teams in Waterpark Operations ft. Shawn Kidd
|
Jan 23, 2025 |
|
From Breakup to Breakthrough: Thriving After a Company Split ft. Aurora Elicerio
|
Jan 23, 2025 |
|
The Human Factor in Ride Safety and Queue Design ft. Neil Wilson
|
Jan 23, 2025 |
|
Inside FEC Success: Insights on Food, Beverage, and Operational Strategy ft. Tim Murphy
|
Jan 23, 2025 |
|
Safety First: Innovative Approaches to First Response & Injury Tracking ft. Jennifer Mifsud
|
Jan 23, 2025 |
|
The Power of Giving: Transforming Community Engagement Through Charitable Marketing ft. Renee Zau
|
Jan 23, 2025 |
|
Beyond Borders: How International Staff Elevate U.S. Attractions ft. Renee Clarke
|
Jan 23, 2025 |
|
Behind the Screams of Scare Acting & Show Ushering ft. Dustin Parro
|
Jan 23, 2025 |
|
Robotic Vending Machines in Family Entertainment ft. Malik Subhan
|
Jan 23, 2025 |
|
Unlocking Fear: The Art of Haunted Attraction Design ft. Leonard Pickel
|
Jan 23, 2025 |
|
Engineering Thrills: Merging Technology with Human Experience in Modern Attraction ft. Brendan Walker
|
Sep 26, 2024 |
|
The Essentials of Refund Protect ft. Morgan Abney
|
Sep 26, 2024 |
|
Experience Excellence: Innovating Guest Interactions in Attractions ft. Dave Mugnaini
|
Jul 01, 2024 |
|
From Thrills to Loyalty - Building a 7-Star Guest Experience Empire ft. Ruby Newell-Legner
|
Jun 27, 2024 |
|
Innovate to Captivate: Enhancing Guest Engagement in Attractions ft. Barry Zelickson
|
May 23, 2024 |
|
Engaging All Ages: Interactive Experiences for a Thriving Attraction ft. Mary Tannous
|
May 20, 2024 |
|
Embracing the Right Problems: Unlocking Growth and Innovation
|
May 15, 2024 |
|
Innovating Attractions: Special Effects, Mobile Trends, and Anticipating Guest Needs ft. Nathan & Caitlin Hodges
|
May 09, 2024 |