Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

By Metis Strategy

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Description

Weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and CDOs.

Episode Date
Greylock Partners Partner Sarah Guo
43:59
<p>411: Greylock Partners general partner Sarah Guo provides perspectives on robotic process automation, machine learning, artificial intelligence, cybersecurity, and more. We also discuss what Sarah looks for when making investments, the benefits of having parents who are entrepreneurs, why Sarah believes that a company’s size and scale can prohibit its ability to remain current, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sarah-guo/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sarah-guo/">Greylock Partners Partner Sarah Guo</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 16, 2019
Humu CEO Laszlo Bock
20:27
<p>410: Humu Co-Founder and CEO Laszlo Bock describes the genesis, development, and deployment of Nudges, which were created to address that problem that great numbers of people are miserable in their jobs. Nudges are digital reminders that prompt the small actions that are most impactful when driving five factors: organizational performance, retention, individual happiness, inclusion, and innovation. In addition to using the product themselves, Humu targets large organizations as customers in order to make the greatest impact toward their mission and to ensure that they are developing products around data sets that are representative of the general population of workers. We also discuss the values that Laszlo draws from his time at Google, why he believes analytics, statistics, and computer science will drive a revolution in HR, and how immigrants, such as Laszlo himself, are fundamentally entrepreneurial in character. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/laszlo-bock/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/laszlo-bock/">Humu CEO Laszlo Bock</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 09, 2019
McAfee CEO Chris Young
24:02
<p>409: McAfee CEO Chris Young explains how the cybersecurity industry faces a duel challenge of keeping up with the transformations that happen within core technologies and simultaneously tracking the innovative nature of cyber attackers. Staying current requires consistent research, collaboration within the industry, acquisitions, and partnerships. Chris describes some of the best practices he sees within the cybersecurity space, including red teaming and risk prioritization. We also discuss the future of advanced forms of analytics and AI within cybersecurity, Chris’s career path, the CEO’s advice to individuals on protecting their information, among a variety of other topics.     </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/chris-young/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/chris-young/">McAfee CEO Chris Young</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 02, 2019
Tenet Healthcare CIO Paola Arbour
37:41
<p>408: Tenet Healthcare CIO Paola Arbour describes the process of transforming Tenet’s IT organization from a cost focus to an investment focus. The transformation centered around 4 imperatives: enhancing the voice of the customer, changing the language of IT, building an innovation culture, and focusing on talent. Paola highlights the importance of transparency, communication, and collaboration among teams to successfully lead an organizational change of great scale. We also discuss Paola’s prior experiences serving CIOs, the need for greater mentorship for women in technology, artificial intelligence, data analytics, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/paola-arbour/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/paola-arbour/">Tenet Healthcare CIO Paola Arbour</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 26, 2019
Hunt Consolidated Chief Digital & Information Officer Diane Schwarz
24:51
<p>407: Hunt Consolidated, Inc. CIO and CDO Diane Schwarz describes her methodology for transitioning into new executive roles using her arrival at Hunt to explain the 90-day process. Extensive planning, learning the business and stakeholders, meeting the company, and, lastly, focusing on suppliers develops the extensive knowledge of an organization needed to effectively lead it. Diane emphasizes the importance of understanding company culture to successfully rally support for changes to foundational pieces of IT, which she did at Hunt after careful investigation and planning. We also discuss the agile skills required for employees working in technology today, Diane’s journey to her leadership role as a woman in a male-dominated field, and the future of women in STEM. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/diane-schwarz-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/diane-schwarz-2/">Hunt Consolidated Chief Digital & Information Officer Diane Schwarz</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 19, 2019
CBRE Chief Digital & Technology Officer Chandra Dhandapani
27:51
<p>406: CBRE CDO/CTO Chandra Dhandapani breaks down the process of digital transformation through her experience of modernizing technology and rapidly creating agile teams at CBRE. She explains that technology is at the core of any business model, making it crucial to insource the talent necessary for software development and understand the ecosystem of technology trends. Dhandapani describes how building collaboration between product designers and clients yields entrepreneurial services, such as the new flexible spaces and tenant experience lines at CBRE. We also discuss a powerful WhatsApp group for women leaders in technology, the difference between digital and technology, the value of efficient leadership teams, and various other topics.</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/chandra-dhandapani/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/chandra-dhandapani/">CBRE Chief Digital & Technology Officer Chandra Dhandapani</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 12, 2019
Royal Caribbean CIO Martha Poulter
21:16
<p>405: Royal Caribbean Cruises CIO Martha Poulter describes the growth minded business strategy of Royal Caribbean which places emphasis on differentiating products, gaining value from scale, engaging employees and guests, and reducing business risk. The company responds to the distinct needs of diverse demographics of guests and creates unique brand experiences on each cruise, a task that requires the collection and optimization of data from numerous sources. Poulter explains how data drives the innovation of systems and technologies that support all of Royal Caribbean’s operations. We also discuss Poulters own experiences on Royal Caribbean cruises, the unique features of IT organization in the industry, and exciting trends such as algorithmic intuition and miniaturization.</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/martha-poulter-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/martha-poulter-2/">Royal Caribbean CIO Martha Poulter </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 05, 2019
Align Technology SVP of Global Information Technology Sreelakshmi Kolli
19:44
<p>404: Align Technology Senior Vice President of Information Technology Sreelakshmi Kolli discusses how the company is leading the evolution in digital dentistry by transforming the industry from analog to digital. Kolli claims that there are over 300 million consumers that could benefit from teeth straightening, and the only way to reach all of them is through digital technologies. Because of this, Kolli cites that everything the company does is dependent on digital and that IT is the central nervous system for the company. Through this transformation, Kolli is focused on delivering great treatment outcomes with data science, driving consumer demand to doctors’ offices, helping with conversion as customers become Invisalign patients, using global scalable infrastructure to support real-time ordering from over 100 countries, and manufacturing over 400,000 customized aligners per day. We also discuss Kolli’s take on IoT and blockchain, Align Technology’s value proposition to potential employees, how being a consumer of the product helps the company better understand the customers’ needs, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sreelakshmi-kolli/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sreelakshmi-kolli/">Align Technology SVP of Global Information Technology Sreelakshmi Kolli</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 29, 2019
Sierra Ventures Managing Director Mark Fernandes
26:11
<p>403: Sierra Ventures Managing Director Mark Fernandes discusses the five attributes he looks for in an entrepreneur. These five attributes include their ability to raise money beyond the early stages, their ability to attract talent, their ability to generate momentum, if they come prepared, and their ability to tell their story. In terms of what Mark looks for in a company, he cites that there needs to be a technology platform shift or a business model innovation that is applicable to something that they are doing. We also discuss Mark’s accidental path to the VC community, the CXO Advisory Board Sierra has started, the importance of approaching investing from a bottoms-up and top-down approach, among other topics.</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mark-fernandes/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mark-fernandes/">Sierra Ventures Managing Director Mark Fernandes </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 22, 2019
UPS CIO Juan Perez
31:50
<p>402: UPS CIO Juan Perez details how the company has taken data from simply being an input for descriptive analytics to prescriptive analytics, which goes beyond predictive analytics. Juan has played an integral role in developing the company’s on-road integrated optimization and navigation system [ORION], which helps optimize the delivery paths that the company’s drivers take to make sure that they efficiently satisfy their service commitments to its customers. Juan also describes an advanced big data analytics project, which is designed to constantly take the massive amount of data points the company collects, learn from them, and use them to better predict what volume is going to come into their operations. We also discuss UPS’ strategic pillars, Juan’s take on artificial intelligence, the cloud, drones, and robotics, how UPS is using digital to enhance the physical experience that the customer receives, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/juan-perez/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/juan-perez/">UPS CIO Juan Perez</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 15, 2019
Express Scripts CTO Emeritus Phil Finucane
32:42
<p>401: Express Scripts CTO emeritus Phil Finucane details Express Scripts’ integration with Cigna. While Cigna has a strong engineering organization, the two companies have different visions for how to execute a successful integration. Because of this, a large part of Phil’s job was to help Cigna understand how Express Scripts operated, to understand how Cigna operated, and to understand how the combined entity would interface with its business partners. From there, Phil looked to build a path that brought together the best of both worlds by bringing complementary strengths together. We also discuss the lessons Phil has pulled from his time in Silicon Valley, Express Scripts’ approach to eliminating technical debt, his take on artificial intelligence, and a variety of other topics.  </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/phil-finucane/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/phil-finucane/">Express Scripts CTO Emeritus Phil Finucane</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 08, 2019
New York Times Best-Selling Author Michael Lewis
55:22
<p>400: Bestselling author Michael Lewis tells the story of his career and dives deeply into several of his most notable books, including Moneyball, Liar’s Poker, and The Undoing Project. Despite being discouraged from his thesis advisor at Princeton to pursue writing and consistent rejections from publishers, Michael always had a passion for writing, and he knew that it was only a matter of time before he left Wall Street to pursue this passion. We also discuss how Michael organizes his ideas, how he has been able to defy pigeonholing his writing, how he is able to write about complex topics for those who are not expert in the topics, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/michael-lewis/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/michael-lewis/">New York Times Best-Selling Author Michael Lewis</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 01, 2019
Intuit CIO Atticus Tysen
12:13
<p>399: Intuit CIO Atticus Tysen describes how the company is looking to use data to give insights back to its small business owners and self-employed individuals regarding how their businesses are doing, as well as how the company can give consumers insight into their finances and help individuals file their taxes with more confidence using artificial intelligence and machine learning. While many believe that big data will only benefit large corporations, Atticus provides examples of how big data can help the little guy, whether he be a small business owner or a self-employed individual. We also discuss Atticus’ advice to CIOs looking to become more product-focused, Atticus’ take on AI and conversational user experiences, the evolution of TurboTax Live, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/atticus-tysen-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/atticus-tysen-2/">Intuit CIO Atticus Tysen</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 24, 2019
Zoom CIO Harry Moseley
22:00
<p>398: Zoom CIO Harry Moseley discusses how collaboration needs are changing with new generations. Millennials and Generation Z make up about a third of the global population, and since these generations have grown up in a digital world, they have different expectations regarding how they collaborate in their personal, academic, and professional lives. We also discuss Harry’s view on artificial intelligence and 5G, his experience on the board of Rewards Network, his time as the first ever CIO of Zoom and his first experience as a CIO of a technology company, as well as a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/harry-moseley/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/harry-moseley/">Zoom CIO Harry Moseley</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 17, 2019
Atlassian President Jay Simons & Atlassian CIO Archana Rao
36:48
<p>397: Atlassian’s President, Jay Simons, and CIO, Archana Rao, discuss the unique culture of Atlassian. Both note that the company is extremely open, honest, and direct. The work of the executives is transparent to the rest of the company. Archana believes that allowing people to see other’s work, performance, and perspectives provides a recognition that there are challenges everywhere and it builds an immensely strong culture because people tend to work well together in this way. Jay has seen the company go from 100 to 3,000 employees in his 11 years with the company, and he declares that this culture has scaled remarkably, which in his mind is a testament to foundational parts of the culture that the company created. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jay-simons-and-archana-rao/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jay-simons-and-archana-rao/">Atlassian President Jay Simons & Atlassian CIO Archana Rao</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 10, 2019
E. & J. Gallo Winery CIO Sanjay Shringarpure
29:56
<p>396: E. & J. Gallo Winery CIO Sanjay Shringarpure elaborates on the changes the company has made to achieve its transformational vision. One of the major changes has involved transitioning IT toward supporting four verticals supporting each of the business functions of the company. We also discuss the cultural changes necessary to realize this vision, Sanjay’s take on blockchain and the cloud, the Wine OS platform the company has created, and a variety of other topics.</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sanjay-shringarpure/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sanjay-shringarpure/">E. & J. Gallo Winery CIO Sanjay Shringarpure</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 03, 2019
Liberty Mutual CIO James McGlennon
40:48
<p>395: Liberty Mutual CIO James McGlennon discusses the company’s agile and cloud transformation, which has included a multi-pronged approach designed to eliminate or refactor legacy technology, send existing employees to coding immersion programs, have 90 percent of teams working in an agile fashion, and move from one percent to 25 percent of technology in the cloud with a goal to reach 100 percent. We also discuss James’ take on artificial intelligence, robotics, and augmented and virtual reality, how Liberty Mutual works with its different customer groups, what the company does at the business unit level versus the enterprise level, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/james-mcglennon/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/james-mcglennon/">Liberty Mutual CIO James McGlennon</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 27, 2019
Schneider Electric CDO Herve Coureil
34:53
<p>394: Schneider Electric CDO Herve Coureil discusses how Schneider has blended talent in the new digital unit. Herve believes the organization needs to balance the internal and external view, Herve does not believe in a digital organization that only includes external digital talent looking in from the outside or an exclusively internal team that is made up of subject matter experts, without an infusion of external talent. To create a mix, Schneider has focused on reskilling, retraining, and learning internally so everybody has the basic skills that go with digital while simultaneously recruiting new talent that can bring subject matter expertise and new digital skills to the team. We also discuss Herve’s take on the cloud, AI, and blockchain, how Herve manages such a large, distributed team, how his experience as a CFO helps him in his current role, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/herve-coureil/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/herve-coureil/">Schneider Electric CDO Herve Coureil </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 20, 2019
Adobe CIO Cynthia Stoddard
23:34
<p>393: Adobe CIO Cynthia Stoddard discusses how the company has modernized its technology stack. She notes that architecture needed to lead the company’s decisions and be in everything that it did going forward. Through this modernization, Adobe has switched to being cloud-enabled and it has enabled architecture and business capability changes without causing disruption along the way. We also discuss Cynthia’s take on immersive technologies, how Adobe is using AI to complement its workforce, how the company has transitioned from selling box software to becoming more customer-facing, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cynthia-stoddard-3/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cynthia-stoddard-3/">Adobe CIO Cynthia Stoddard </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 13, 2019
Ingram Micro CIO & CDO Tom Peck
28:02
<p>392: Ingram Micro CIO & CDO Tom Peck says that Ingram Micro is in race to win the customer experience. The speed in which IT is delivered has changed dramatically. In response, Ingram Micro has made massive changes around its IT team. These changes include shifting from a traditional waterfall approach to agile and scrum methodologies, changing its technology stack to be more reliant on microservices, getting people to collaborate in small teams, and showing businesses that a near-perfect product delivered in a short period of time is better than a perfect one in a long period of time. We also discuss Tom’s view on AI, IoT, and zero-trust architecture, why CIOs need to focus on strategy, ways in which the CIO role has remained the same over Tom’s several decades in the role, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-peck/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-peck/">Ingram Micro CIO & CDO Tom Peck</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 06, 2019
Washington Post CIO and Chief Product Officer Shailesh Prakash
38:29
<p>391: Washington Post Chief Product and Information Officer Shailesh Prakash describes the genesis story of Arc Publishing. Arc was initially built by the company to meet its own needs, but after realizing it had built one of the best media tech stacks in the industry, the company began selling it to other publishers. The Post now believes Arc Publishing has the ability to become a $100 million business. Shaliesh also shares his view on building technology in-house versus buying and integrating, his experience on the board of Blue Origin, how Jeff Bezos has helped the company further its technology abilities, and how the company partners with large tech organizations, such as Google, Apple, and Facebook, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/shailesh-prakash-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/shailesh-prakash-2/">Washington Post CIO and Chief Product Officer Shailesh Prakash</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 29, 2019
LinkedIn Co-Founder Reid Hoffman
52:41
<p>390: LinkedIn co-Founder Reid Hoffman argues that companies should value speed over efficiency. In the modern world of network effects, being the first to scale often provides significant first mover advantages in creating a transformative company. While second place can be a decent consolation prize, Reid believes that if you are third or worse, you.!!. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/reid-hoffman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/reid-hoffman/">LinkedIn Co-Founder Reid Hoffman</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 22, 2019
Nationwide CIO Jim Fowler
33:15
<p>389: Nationwide CIO Jim Fowler shares what drew him to Nationwide after nearly two decades at GE. He also elaborates on his three pillars of focus as CIO. Jim is focused on modernizing the technology team itself, which involves becoming more agile, the modernization of all the underlying platforms, such as Nationwide’s policy management, claims, life insurance systems, and leveraging the first two pillars to create a set of customer journeys. We also discuss the evolution of the CIO role, Jim’s take on AI, digital twins, and quantum computing, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jim-fowler-3/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jim-fowler-3/">Nationwide CIO Jim Fowler</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 15, 2019
CDO & CIO of Volvo Cars
32:44
<p>388: Volvo CDO/CIO Atif Rafiq discusses Volvo’s evolution into a mobility company. While Volvo has been around since 1927, the company’s executives’ first order of business is to define the future state of the company, which allows them to understand the ambition they need to fulfill. If a company can put together a plan to move towards that higher ambition, it will gain momentum, which builds on itself. Atif claims that once a global company has clarity on this aspect, it will have the necessary resources to chase that. We also discuss Atif’s focus on the customer experience, Volvo’s partnership with Silicon Valley firms, the company’s value proposition to potential employees, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/atif-rafiq/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/atif-rafiq/">CDO & CIO of Volvo Cars</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 08, 2019
Schneider Electric CIO Elizabeth Hackenson
36:31
<p>387: Schneider Electric CIO Elizabeth Hackenson provides details from her first 100 days as CIO when she made multiple trips around the world to speak with as many business peers, customers, and employees as possible. Early in her tenure, a key IT leader stepped down, resulting in Elizabeth being forced into the dual role of Global CIO and Head of IT for North America. Though more than she expected, the dual role allowed Elizabeth to immerse herself into some of the challenges that operations were facing, and she was exposed to new leaders, challenges, and opportunities in IT. We also discuss Elizabeth’s relationship with her predecessor and current Chief Digital Officer Herve Coureil, Schneider's approach to eliminating technical debt, and Elizabeth's take on the evolution of the CIO role. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/elizabeth-hackenson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/elizabeth-hackenson/">Schneider Electric CIO Elizabeth Hackenson </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 01, 2019
Akamai CEO Tom Leighton
28:37
<p>386: Akamai CEO Tom Leighton details the private and public sector’s growing security concerns, which has led to the company’s pivot from its traditional internet offerings to a fast-growing security business. Today, there are billions of devices in homes and offices that are not adequately secured. Bad actors have the ability to wipe out any cloud data center, which can isolate many countries from the rest of the world. Tom believes that this damage is a fraction of what could be done in future attacks, and the only way to stop these attacks is to absorb it out at the edge. We also discuss Akamai’s founding story, how the company survived the difficult times following the dot.com crash, why Tom believes the firewall’s time has passed, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-leighton-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-leighton-2/">Akamai CEO Tom Leighton</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 25, 2019
Toyota CDO & Toyota Connected CEO Zack Hicks
29:00
<p>385: Toyota (TMNA) CDO and Toyota Connected CEO Zack Hicks shares his vision for how technology will transform driving. As the CEO of Toyota Connected, Zack and his team use data to provide an enhanced and seamless driving experience. To do so, Zack is focused on removing friction points throughout the entire process by having 3rd party services integrate with Toyota’s technologies. He claims to be agnostic about who owns the experience, and that his only goal is to enable it. While he is focused on augmenting the driving experience, he asserts that full autonomy is still far in the future. We also discuss Zack’s experience as a board-level executive, his view on the future of autonomous vehicles, the benefits of containers and server-less technologies, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/zack-hicks/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/zack-hicks/">Toyota CDO & Toyota Connected CEO Zack Hicks </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 18, 2019
Fortinet CISO Phil Quade
30:40
<p>384: Fortinet CISO Phil Quade argues that cybersecurity needs to act like a science in order to understand its core strategies and implement the complex elements that can be layered on top of that strategy. Phil believes that doing so starts with building a foundation based on speed, integration, and connectivity. Fortinet, which was built on these elements, is focused on making sure they provide the fastest possible cybersecurity solutions out there, as well as providing the ability to connect them together. We also discuss the differences between private and public sector cybersecurity, Phil’s approach to mitigating risk, the advantages of being an internal first user, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/phil-quade/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/phil-quade/">Fortinet CISO Phil Quade</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 11, 2019
Symantec's CEO Talks Cybersecurity
37:36
<p>383: Symantec’s CEO In this interview, Greg argues that detection and automation are absolutely critical in the era of prevention. He cites that in today’s cyberspace, companies report as little as seven minutes between first infection and disaster, so it is critical that organizations be able to detect and automate the response to those threats. At Symantec, the company has used artificial intelligence to improve its ability to defend, as Greg describes in this interview. We also discuss Symantec’s four pillar cyber safety umbrella, the importance of having consequences for those who try to steal data, the value of zero trust infrastructure, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/greg-clark/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/greg-clark/">Symantec's CEO Talks Cybersecurity</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 04, 2019
Workday CIO Diana McKenzie
36:16
<p>382: Workday CIO Diana McKenzie discusses the importance of understanding how the customer experiences the company’s product and the competitors’ products. Diana notes that CIOs have a unique opportunity to collaborate with customers, hear their feedback regarding what they hope to see from their products, and bring those insights back to the company. To better understand the product, the company has rolled out a Workday-on-Workday program, where IT is the first user of Workday’s product. This allows Diana’s function to influence how the product evolves and enables Workday to ensures that their product strategy always reflects what the marketplace is likely to need most. We also discuss Diana’s experience serving on a public board, the employee engagement survey Workday has rolled out, Workday’s acquisition of Adaptive Insights, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/diana-mckenzie-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/diana-mckenzie-2/">Workday CIO Diana McKenzie</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 25, 2019
Sequoia Capital Partner Roelof Botha and Ethos Life Co-founder Peter Colis
42:41
<p>381: Sequoia Partner Roelof Botha and Ethos Life co-founder and CEO Peter Colis dive into the major issues with life insurance and how Ethos Life can make a difference. A great life insurance company has not been built for 150 years, and while the existing players have massive amounts of capital, Ethos is relying on their speed of execution and digital advantage. We also discuss how Ethos is using behavioral science and product testing for ease of use, how Ethos is able to overcome the faster process, Roelof’s take on AI and voice technologies, why Roelof was determined to immigrate to the United States, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/roelof-botha-and-peter-colis/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/roelof-botha-and-peter-colis/">Sequoia Capital Partner Roelof Botha and Ethos Life Co-founder Peter Colis</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 18, 2019
TGI Friday's Chief Experience Officer Sherif Mityas
21:48
<p>380: TGI Friday’s Chief Experience Officer Sherif Mityas highlights the importance of intertwining strategy and technology, and he argues that because of the overlap between the two, that every CIO should serve in the Chief Experience Officer role. From his perspective, every CIO today is dealing with the experience of the customer because, from an experiential perspective, technology permeates everything that the guest does. Technologies, such as artificial intelligence and voice-assisted devices, have provided the company with ways to better understand and engage with their guests. By leveraging AI specifically, the organization has shifted from a one size fits all approach to a more specific engagement, which provides a more relevant, frictionless, and convenient experience for the guest. We also discuss the ways in which the company segments the guest journey, the use case Sherif’s sees for blockchain, and how companies need to engage with the consumer. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sherif-mityas/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sherif-mityas/">TGI Friday's Chief Experience Officer Sherif Mityas</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 11, 2019
Estee Lauder CIO Michael Smith
15:44
<p>379: Estee Lauder CIO Michael Smith stresses the importance of talent and culture. On the talent side, Michael has brought in business leadership from several Fortune 500 companies, and he has helped open a new technology hub in Long Island City, New York, which is part of a two-campus model in New York that has formed after consolidating down from nine location. Michael notes that culture is Estee Lauder’s number one asset. We discuss how consumer expectations will change as technology evolves, the benefits Michael gets from being a consumer of his own products, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/michael-smith/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/michael-smith/">Estee Lauder CIO Michael Smith</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 04, 2019
Winnebago CIO Jeff Kubacki
30:12
<p>378: Winnebago CIO Jeff Kuback argues that a strong IT team is an essential element in all industries, even non-technical ones such as RVs and boats. In the past, the industry has been hesitant to invest in IT due to its reputation for high fixed costs, and in fact, Winnebago did not have a CIO when Mike Happe joined as CEO. However, Jeff has worked to make IT more efficient, which includes spending the appropriate amount of money on cybersecurity and moving from an on-premise data center to the cloud. We also discuss how Winnebago has gone from a traditional RV company to focusing on the outdoor lifestyle as a whole, how Winnebago has leveraged Microsoft tools, what Jeff looks for in external partners, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jeff-kubacki-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jeff-kubacki-2/">Winnebago CIO Jeff Kubacki</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 28, 2019
Equifax CTO Bryson Koehler
19:59
<p>377: Last year, Equifax experienced one of the most devastating security breaches ever, which exposed the private information of 143 million individuals. In this interview, Bryson, who joined the firm after the breach, explains the company’s response and its goals to rebuild customer’s trust through security and compliance work, to build a sustainable future, and to constantly invest in new technologies. We also discuss Bryson’s take on blockchain and the cloud, how Equifax invests in artificial intelligence, his approach to obtaining the best talent, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bryson-koehler/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bryson-koehler/">Equifax CTO Bryson Koehler </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 21, 2019
Ocado's CTO Disrupts Retail
27:34
<p>376: Ocado CTO Paul Clarke has guided the company to differentiate itself by focusing not on how fast they can innovate, but on how fast they can innovate their system for innovation. Paul discusses the broad and deep technology estate that has enabled Ocado’s online grocery business to operate with scale, sustainability, and profitability. Through a focused but balanced approach to innovation, the company has developed a unique end-to-end operating solution for online grocery retail that includes massive automated warehouses and an e-commerce, fulfillment, and logistics platform. In a strategy that resembles Amazon’s AWS, Ocado is now making its technology available to other retailers through the B2B-focused Ocado Solutions arm. We also discuss Ocado’s roadmap for a frictionless customer experience, the advantages of its business model, its culture of disruptive innovation, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/paul-clarke/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/paul-clarke/">Ocado's CTO Disrupts Retail</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 14, 2019
Future of AI with Max Tegmark
26:28
<p>375: MIT's Max Tegmark, author of “Life 3.0" and co-founder of the Future of Life Institute, asserts that the most important conversation in the world is the one about humanity's future with artificial intelligence. Technology is a neutral force, and it is our responsibility to manage it wisely and steer it towards a beneficial future. As our technology becomes more powerful, so too do the positive and negative consequences. Max notes that we need to decide what type of future we want to have with AI so that its impact on society is beneficial, rather than harmful. We also discuss how governments, academia, and companies can help create a better future with AI, the comparisons between prior science advancements and today’s intelligence advancements, how Max became interested in AI, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/max-tegmark/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/max-tegmark/">Future of AI with Max Tegmark</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 07, 2019
Milind Wagle, CIO of Equinix
31:59
<p>374: Equinix CIO Milind Milind stresses the importance of creating a positive customer experience. Equinix's core value is to put the customer at the center of everything that they do, and the company has laid out a recipe for customer focus and success consisting of five major components. These components are treating their customers like assets, looking at the entire life cycle of customers, building a customer listening system to receive feedback, using a prioritization system to interpret that feedback, and delivering that feedback to the entire organization. We also discuss how Equinix’s annual revenue grew from $1 billion to $5 billion over an eight year period, the importance of culture in a digital transformation, and Milind’s view on artificial intelligence and machine learning. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/milind-wagle/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/milind-wagle/">Milind Wagle, CIO of Equinix </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 31, 2018
Matt Minetola, CIO of Travelport
19:40
<p>373: Travelport CIO Matt Minetola asserts that as a CIO of a technology company, a critical part of his job is to bring in technology that allows Travelport to distinguish itself, rather than simply managing technology. He cites that if you are the leader of a technology company in today’s world, it is your responsibility to change how the organization builds and develops products. To do this, Matt is focused on constantly identifying key technology enablers to help Travelport set itself apart. We also discuss the value of the cloud, the importance of quickly digesting and managing data, Travelport’s focus on the customer experience, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/matt-minetola/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/matt-minetola/">Matt Minetola, CIO of Travelport</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 24, 2018
Future of FinTech with Bain's Matt Harris
42:31
<p>372: Bain Capital Ventures Managing Director Matt Harris analyzes how the FinTech competitive landscape has dramatically shifted over his career, from the domination of large financial institutions, which grew ever larger through mergers and acquisitions to the emergence of startups. We also discuss Matt’s interest in real estate tech and InsurTech, his views on Bitcoin and blockchain, what he looks for when making investing decisions, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/matt-harris/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/matt-harris/">Future of FinTech with Bain's Matt Harris</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 17, 2018
Stanley McChrystal, Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command
36:18
<p>371: General McChrystal is a retired four-star general of the US Army and the author of multiple books, including his most recent one, Leaders: Myth and Reality. Following a 34-year career in the United States Army, General McChrystal founded the McChrystal Group, an advisory services firm that specializes in leadership consulting. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stanley-mcchrystal/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stanley-mcchrystal/">Stanley McChrystal, Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 10, 2018
Lessons from Cisco's John Chambers
40:50
<p>370: John Chambers, the former CEO of Cisco, reflects on his 25 years at Cisco, from his greatest professional regret, to the key factors behind Cisco's massively successful acquisition strategy, to the critical importance of culture. We also discussed his work with the leaders of France and India to digitize their countries, what he looks for when evaluating companies to invest in, insights from his new book, Connecting The Dots: Lessons For Leadership In A Startup World, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/john-chambers/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/john-chambers/">Lessons from Cisco's John Chambers</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 03, 2018
From CIO to CEO of Intuit
22:58
<p>369: Sasan Goodarzi stresses the importance of a strong culture and why it is critical to deliver to your customers quickly. Since its founding in 1983, it has been Intuit’s goal to innovate, empower their employees, and remove obstacles so that they can best serve their customer. Intuit was recently recognized as the thirteenth best place to work by Fortune Magazine, which Sasan credits to the people’s kindness and how all employees will do anything to help others achieve greatness for their customer. We also discuss Sasan’s view on AI, what Sasan gained from the CIO role, and how Sasan career ambitions have changed over time. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sasan-goodarzi/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sasan-goodarzi/">From CIO to CEO of Intuit</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 26, 2018
Shaleen Devgun, CIO of Schneider National
23:26
<p>368: Schneider National CIO Shaleen Devgun asserts that in the age of instant gratification, every company must be a technology company regardless of industry. Even as a trucking company, Shaleen highlights how Schneider’s ability to present timely information is crucial for their success, and how every aspect of Schneider’s value chain is impacted by technology. We also discuss how great competitors can make great customers, how they leverage technology to optimize load assignments from 373 trillion combinations, and the relationship between the CIO and VC communities. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/shaleen-devgun/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/shaleen-devgun/">Shaleen Devgun, CIO of Schneider National</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 19, 2018
Honest Tea Co-Founder Seth Goldman
31:01
<p>367: Honest Tea co-founder Seth Goldman discusses the origins and growth of Honest Tea, how they overcame the company’s 2003 bottling crisis, and the unique equity structure that put them in a position of strength when they sold to Coca-Cola. We also discuss Seth’s board membership with Beyond Meat and Bethesda Green. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/seth-goldman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/seth-goldman/">Honest Tea Co-Founder Seth Goldman</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 12, 2018
Red Hat CIO Mike Kelly: Next-gen IT
24:05
<p>366: Red Hat CIO MIke Kelly discusses the companies strategic priorities and mission to become the default choice for next-generation IT, which culminated in the massive IBM deal that could reshape the cloud landscape. We also discussed how IT differentiates itself within a technology organization, how the company’s Red Hat on Red Hat approach enables IT to be the first and best customer of their products, and how Red Hat engages with the CIO community to learn from their different experiences. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/red-hat-cio-mike-kelly/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/red-hat-cio-mike-kelly/">Red Hat CIO Mike Kelly: Next-gen IT</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 05, 2018
Art Hu, CIO of Lenovo
30:26
<p>365: Lenovo CIO Art Hu asserts that as digital disruption accelerates, CIOs must lead the way in showing the organization how technology can be embedded into the business, and how technology can create new opportunity for companies and their customers. He also discusses Lenovo's IT roadmap, the commonalities and differences between working in the US and China, the three intersecting elements of a business transformation, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/art-hu/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/art-hu/">Art Hu, CIO of Lenovo</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 29, 2018
Shafiq Khan, Founding President, Teach the World Foundation
47:59
<p>364: Shafiq Khan, the President of the Teach the World Foundation, shares how he’s leveraging his experience as a digital pioneer to establish and deploy models of literacy and learning effectively and at scale through the power of digital technology. Globally, two of every seven people are functionally illiterate, and Shafiq argues that traditional models of education cannot effectively close this gap, especially in the developing world. Shafiq’s believes digital technology can democratize education to benefit not just the individuals receiving it, but the global economy as a whole. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/shafiq-khan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/shafiq-khan/">Shafiq Khan, Founding President, Teach the World Foundation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 22, 2018
Kai-Fu Lee, Author of AI Superpowers
29:43
<p>363: Ex-Google China head Kai-Fu Lee discusses his new book, “AI Superpowers,” in which he highlights the stunning, government-supported progress China’s technology sector has made in recent years. He goes on to argue that China is well positioned to surpass the US in AI prowess, and the reasons for that country’s gains. They also discuss the risk of job displacement, why US companies struggle to break into the Chinese market, and why the reverse is also true, what Sinovation Ventures looks for when identifying new opportunities, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kai-fu-lee/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kai-fu-lee/">Kai-Fu Lee, Author of AI Superpowers</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 15, 2018
Kimberly Johnson, COO of Fannie Mae
22:49
<p>362: In this interview, Peter High speaks with Kimberly Johnson, Chief Operating Officer of Fannie Mae. Among the topics they discuss include Kimberly belief that Fannie Mae’s new mission, its focus on operational risk and cybersecurity, its tremendous data and predictive analytics, and the company’s innovation efforts have the company on a strong footing. They also discuss how Kimberly made the jump from CCO to CRO to COO, her advice for rising female executives, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kimberly-johnson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kimberly-johnson/">Kimberly Johnson, COO of Fannie Mae </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 08, 2018
Steve Randich, CIO of FINRA
26:39
<p>361: In this interview, Peter High speaks with Steve Randich, CIO of FINRA. Among the topics they discuss include:</p> <ul> <li>Steve’s role as the Chief Information Officer of FINRA, where he leads a 1,100-person organization.</li> <li>FINRA’s switch to open-source, which was designed to handle the massive amounts of data, as well as their increasing focus on machine learning.</li> <li>How FINRA partnered with organizations such as Amazon, Cloudera, and Hortonworks during its transition to the public cloud.</li> <li>FINRA’s ability to attract talent through displaying their innovative environment, attending conferences, hosting events, and winning awards.</li> <li>A look into the DC metro area’s highly skilled IT market, which holds one of the highest concentration of data centers and internet providers in the country.</li> <li>The advantages of transitioning to the public cloud, including leveraging Moore’s Law, improved cybersecurity, and the ability to pay for the service on-demand.</li> <li>The financial advantages FINRA realizes with cloud computing, including ability to increase data volumes while simultaneously reducing cloud costs.</li> <li>Steve’s belief that the CIO has not changed much, and that successful IT team looks for innovative solutions that the business could not otherwise find.</li> <li><b>Eye on the trends:</b> Robotics and automation.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/steve-randich/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/steve-randich/">Steve Randich, CIO of FINRA</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 01, 2018
Bill Ritter, Former Governor of Colorado
<p>360: Former Colorado Governor Bill Ritter discusses his work in both the public and private sector to promote clean energy, sustainable development, and entrepreneurship. We also discuss his roles as Founding Director of The Center for the New Energy Economy and Strategy Partner at Blackhorn Ventures. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-ritter/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-ritter/">Bill Ritter, Former Governor of Colorado </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 24, 2018
Bill Murphy, CTO at Blackstone
31:57
<p>359: In this interview, Peter High speaks with Bill Murphy, Chief Technology Officer at Blackstone. Among the topics they discuss include: </p> <ul> <li>Blackstone’s IT strategy, which focuses on the coordination of many small use cases across an extremely broad spectrum versus</li> <li>Blackstone’s focus on optimizing their business to ensure that all professionals have a secure and stable set of applications and the tools needed to be as efficient as possible in driving productivity.</li> <li>How larger companies have been overtaken by startups by failing to update their legacy technology, and how Blackstone has worked tirelessly to ensure that the innovation-preventing technical debt does not accumulate.</li> <li>How the CTO role has evolved, and its current focus on integration solutions.</li> <li>Why companies need to embrace and dream ahead with technology, how the CIO and CTO roles vary in difficulty based on the CEO’s approach to innovation, and the difficulty across all companies to find the necessary talent to innovate.</li> <li>Sapient’s culture of teamwork and collaboration, his role at Capital IQ focused on what their customers were being delivered, and Blackstone’s long-term view of investing, which originally drew Bill’s interest.</li> <li>Google, Microsoft, and Amazon’s innovation in a space that all companies can take advantage of.</li> <li><b>An eye on the trends</b>: The cloud, Machine learning, and Artificial Intelligence [AI]</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-murphy/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-murphy/">Bill Murphy, CTO at Blackstone</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 17, 2018
Mike Capone, CEO at Qlik
22:54
<p>358: In this interview, Peter High speaks with Mike Capone, Chief Executive Officer of Qlik. Among the topics they discuss include:</p> <ul> <li>An overview of Qlik’s, a leading provider of analytics software and visualization analytics, and their focus on the user experience.</li> <li>How Qlik engages their diverse customers, which include end users, department heads, functional areas, and IT.</li> <li>How Qlik solves a larger problem than their competitors by focusing on the entire data platform as opposed to just end-user analytics.</li> <li>How the complexity of analytics results in a slightly slower transition to a full cloud model, and how Qlik is at the forefront of that transformation.</li> <li>The value Qlik provides its customers by giving them an integrated platform to solve all their analytics needs.</li> <li>How Mike’s experience as a former CIO allows him to better understand the product and persona Qlik is selling as well as empathize with the customer’s difficult task of dealing with a heterogeneous vendor environment.</li> <li>Mike’s decision to hold a variety of different experiences in his 26 years at ADP as opposed to holding the same title at multiple firms.</li> <li>Advice to CIO’s looking to advance beyond the CIO role such as ignoring those who say it is not possible, leveraging your network, and having the willingness to take unique experiences that force you out of your comfort zone.</li> <li>Qlik’s free data literacy program, and the company's social responsibility to increase data literacy around the world.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-capone-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-capone-2/">Mike Capone, CEO at Qlik </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 10, 2018
Mike Volpi, General Partner at Index Ventures
49:54
<p>357: In this interview, Peter High speaks with Mike Volpi, a General Partner at Index Ventures. Among the topics they discuss include:</p> <ul> <li>Why autonomous vehicles are beneficial such as creating a safer driving environment and the reduction of traffic and parking lots.</li> <li>Why Mike believes autonomous vehicles are still a few years away, including the immaturity of technology, the integration the technology requires, and the location-specific difficulties.</li> <li>An overview of the legislation and regulation component, and Mike’s view that will be the equivalent of a driver’s license for self-driving cars.</li> <li>How traditional automakers are taking different approaches - including building, buying, and partnering - to develop autonomous capabilities.</li> <li>How legacy organizations are transforming for digital competitiveness, including the need for new technology across all departments as opposed to just IT, and the switch from servers to the cloud.</li> <li>An overview of the wide range of business functions that SaaS solutions are offering, and why first-generation SaaS systems need to evolve to meet evolving customer needs.</li> <li>How open source software has become increasingly popular in companies due to its superior security and ability to avoid vendor lock-in.</li> <li>Mike’s reflection on his time at Cisco, including how his expectation that the internet would take off led him to Cisco, and how he surrounded himself with innovators and risk-takers who embrace transformative changes in the world.</li> <li>Index Ventures’ perspective that when making investments, it is more important to look at the entrepreneur and founding team, as opposed to the specific sector.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-volpi/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-volpi/">Mike Volpi, General Partner at Index Ventures</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 03, 2018
HBS's Sunil Gupta on Digital Transformation
41:47
<p>356: In this interview, Peter High speaks with Sunil Gupta, the Edward W. Carter Professor of Business Administration at Harvard Business School. Among the topics they discuss include: </p> <ul> <li>The four parts of an organization that should be the focus on any digital transformation effort, including business strategy and business model, internal operations, customer touchpoints, and skills and operating model.</li> <li>Gupta believes that transformation should begin with an examination of customer pain points, rather than bigger technology changes.</li> <li>How the blurring of industrial boundaries is forcing companies to ask, “What business am I in,” and develop competitive advantages by creating compliments and network effects.</li> <li>How Best Buy redefined its business to successfully compete with Amazon by changing its cost structure with the store-within-a-store model, and then used that revenue to build out service and subscription offerings.</li> <li>How the New York Times successfully moved to a profitable subscription model, despite traditional media facing challenges in realizing significant online advertising revenue.</li> <li>How John Deere changed its business model and began hiring data scientists after realizing it wasn’t in the business of selling farm equipment, but rather, was in the business of farm management and making farmers more productive.</li> <li>How the nature of competition has shifted from across products to across ecosystems and platforms, and why companies should look to partner externally to succeed here.</li> <li>Why innovation labs alone are not effective, and companies instead need to focus on transforming the core of their business proposition and not just the sides.</li> <li>The responsibility senior management has to retrain employees in order to stay competitive, and how Unilever has done so by pairing junior and senior employees to create a diverse mentorship platform.</li> <li>Advice on how to pitch a multi-year digital transformation to a skeptical management team or board</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sunil-gupta/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sunil-gupta/">HBS's Sunil Gupta on Digital Transformation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 27, 2018
Albert Hitchcock, COO/CTO at Pearson
32:03
<p>355: In this interview, Peter High speaks with Albert Hitchcock the Chief Operating and Technology Officer at Pearson. Among the topics they discuss include: </p> <ul> <li>How Albert took on COO responsibilities beyond the CIO role by identifying the need to streamline not just the companies underlying technology, but the operational processes as well.</li> <li>Albert’s responsibilities, which in addition to IT and digital transformation include product development, procurement, supply chain, customer service, and real estate.</li> <li>The evolution of the CIO role from the back office to the front office and Albert’s view that the role has become transformative to the point where it needs to encompass the operating model of the business</li> <li>The three-phased transformation Albert is leading, which includes radical simplification, platform strategy, and execution strategy</li> <li>How Pearson is working towards a single platform, similar to Netflix for education, which would be highly scalable, global in nature, high-quality, and one that can deliver all of their experiences around the world to millions of learners.</li> <li>An overview of the changes occurring at Pearson, including radical simplification and consolidation of systems, moving from data centers to the cloud, and people and culture changes.</li> <li>How Pearson has looked to an innovation ecosystem for idea generation</li> <li>How the company is using AI and augmented reality to make a difference in education and the workforce.</li> <li>How Pearson is preparing for the skills revolution with its Technology Academy, and how they are working to assist other companies in doing the same.</li> <li>Albert’s view on companies needs to re-equip their workforce and the challenges that arise with it.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/albert-hitchcock/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/albert-hitchcock/">Albert Hitchcock, COO/CTO at Pearson</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 20, 2018
Ann Dozier, Senior Vice President and Chief Information Officer of Southern Glazer's Wine and Spirits
18:31
<p>354: In this interview, Peter High speaks with Ann Dozier, the Senior Vice President and Chief Information Officer of Southern Glazer's Wine and Spirits. Among the topics they discuss include: </p> <ul> <li>An overview of Glazer’s, North America’s largest wine and spirit distributor with over five thousand brands.</li> <li>Ann’s role as CIO, where she is responsible for infrastructure, information security, the supply chain, digital, among other areas.</li> <li>Glazer’s objective with digital as it relates to the customer experience, which is to ensure that customers and supplier-partners can interact with them on their terms</li> <li>How Glazer’s has merged the IT organizations to ensure that the company is meeting State regulations while maintaining an entrepreneurial spirit within the company.</li> <li>How the merger and integration with Legacy Glazer’s provided an opportunity to both integrate and update legacy systems.</li> <li>How Glazer’s has leveraged their network of partners to drive the technology for the future.</li> <li>How Glazer’s was able to complete a high-profile merger and add a national partnership while making sure the users did not feel the burden of all the movement by making excellent decisions and having the support of senior executives.</li> <li><b>An eye on the trends</b>: Business Intelligence, AI, IoT, Blockchain</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ann-dozier/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ann-dozier/">Ann Dozier, Senior Vice President and Chief Information Officer of Southern Glazer's Wine and Spirits</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 13, 2018
Bask Iyer, EVP of Dell Digital and CIO/CDO of Dell and VMware
39:34
<p>353: In this interview, Peter High speaks with Bask Iyer, the Executive Vice President and Chief Information Officer of Dell Technologies and the Executive Vice President, Chief Information Officer, and General Manager of IoT at VMware. Among the topics they discuss include: </p> <ul> <li>The relationship between Dell and VMware, which are two separate companies</li> <li>How Bask balances his dual responsibilities as an executive at both companies, including owning IT and e-commerce responsibilities at Dell, and working closely with R&D at VMware</li> <li>The challenges of bimodal IT, including the difficulty of motivating people who are on the “slow IT” team</li> <li>The differences between the IT organizations at VMware and Dell: <ul> <li>VMware was a digital native whereas Dell’s IT had to transition to digital</li> <li>The organization structure at VMware is straightforward IT with heads of infrastructure, apps, and information and physical secretly, IT, whereas Dell is centered around portfolio leaders</li> </ul> </li> <li>Bask’s perspective that digital transformations must start with people, then processes, and then technology; and how Bask has focused on attracting the right people with the right skills to the companies</li> <li>What it takes to implement a successful digital transformation centered around cutting bureaucracy, putting the transformation under a leader while avoiding a bimodal approach, and ensuring that the transformation extends past IT to the entire organization.</li> <li>An eye on the trends: Artificial Intelligence, Internet of Things.</li> <li>Bask’s view on age discrimination which is excluding older employees despite their talent, wisdom, and creativity, and the importance of avoiding that by multigenerational workplaces where younger and older employees can learn from each other</li> <li>A rundown on the future of IT which involves all businesses becoming digital, a growing CIO role, and changing expectations among consumers</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bask-iyer/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bask-iyer/">Bask Iyer, EVP of Dell Digital and CIO/CDO of Dell and VMware</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 06, 2018
Mayank Prakash, CDO/CIO of the United Kingdom’s Department of Work and Pensions
22:33
<p>352: In this interview, Peter High speaks with Mayank Prakash, the Chief Digital and Information Officer of the United Kingdom’s Department of Work and Pensions. Among the topics they discuss include</p> <ul> <li>How the DWP touches all lives in the United Kingdom whether that be looking after children with separated parents, the working class, disabled people, or retired people to produce better outcomes for them and society</li> <li>The DWP’s digital goal to become more efficient by meeting the emerging customer experiences to improve outcomes for society</li> <li>How the DWP is able to satisfy the diverse group of people that they serve by avoiding a one size fits all strategy in favor of active segmentation that leads to better delivery of targeted services</li> <li>How being an older company can be an advantage during a digital transformation due to the diverse mature analytics on data spanning over decades</li> <li>How the DWP has balanced retaining existing employees and hiring new talent by holding a series of interventions to help existing employees think about their values while additionally bringing in new people for the people in-house to learn from</li> <li>Why Mayank prefers a more combined approach to IT versus a bimodal IT approach</li> <li>Why Mayank switched from the private to the public sector including the opportunity to catch up to the private sector in technology transformation, the opportunity to make an impact on 22 million real people’s lives, and the chance to work with the most talented and humble people</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mayank-prakash/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mayank-prakash/">Mayank Prakash, CDO/CIO of the United Kingdom’s Department of Work and Pensions</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 30, 2018
Bill Ruh, CEO of GE Digital; and SVP and CDO of General Electric
38:10
<p>351: In this interview, Peter High speaks with Bill Ruh, the Chief Executive Officer of GE Digital and the Senior Vice President and Chief Digital Officer of General Electric. Among the topics they discuss include</p> <ul> <li>Bill’s perspective on the digital transformation taking place in the industrial sector and how this transformation will eventually impact all sectors.</li> <li>The challenges of executing a digital transformation, and Bill’s thoughts on the critical “soft” elements, such as culture, leadership, and talent.</li> <li>Bill’s advice on how to blend talent by bringing new people into work with existing employees as opposed to less effective approaches such as not bringing people from the outside at all or segregating new employees.</li> <li>A rundown of the digital reporting structure at GE, where Chief Digital Officers report to the CEOs of their business, as well as to Bill.</li> <li>An overview of the roles and responsibilities of the three programs created for digital:  GE for GE, GE for installed base customers, and GE for the industrial world.</li> <li>The importance of realizing that change must be reflected by the entire organization and that it is something that cannot be done overnight.</li> <li>An emphasis on how digital is able to drive greater productivity and efficiency while giving clear outcomes that companies can show to their customers, something GE always starts.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-ruh/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-ruh/">Bill Ruh, CEO of GE Digital; and SVP and CDO of General Electric </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 23, 2018
Gary Reiner, Operating Partner at General Atlantic
23:47
<p>350: In this interview, Peter High speaks with Gary Reiner, an Operating Partner at General Atlantic. Among the topics they discuss include.</p> <ul> <li>Gary’s responsibility as Operating Partner focused on helping companies which he advises grow.</li> <li>Gary’s perspective from serving on boards such as Citigroup and Hewlett-Packard Enterprise and the different experience resulting from them.</li> <li>How Gary keeps up with the pulse of enterprise buying by keeping in touch with previous colleagues and through the exposure being a board provides.</li> <li>Ways in which the CIO has evolved and become more exciting due to the migration to machine learning, new technology, and the increasing importance of developing software quickly.</li> <li>Ways in which companies can make the challenging technological transformation by either leveraging and refactoring old software, or by developing applications that replace their legacy.</li> <li><b>Eye on the Trends:</b> Machine Learning</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gary-reiner/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gary-reiner/">Gary Reiner, Operating Partner at General Atlantic </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 16, 2018
Tom Keiser, COO at Zendesk
33:04
<p>349: In this interview, Peter High speaks with Tom Keiser, the Chief Operating Officer at Zendesk. Among the topics they discuss include:</p> <ul> <li>An overview of Zendesk’s business and the growth the company has experienced going from a startup to a $500 million public company in eleven years</li> <li>Tom’s responsibilities as COO which include IT responsibilities such as business analytics and security, as well as operational responsibilities such as go-to-market and customer-facing functions</li> <li>Tom’s perspective on the ever changing customer service world and how the company has been able to evolve by focusing on having an agile foundation while making sure the right technologies are in place.</li> <li>The difference in how CIO’s of traditional companies with monolithic systems and modern companies with cloud-based technology are trying to incorporate new technology to keep up with the competition.</li> <li>An overview of Tom’s adjustment from a retail company to Zendesk, as well as Tom’s perspective on how the CIO role has been reinvigorated over the past year going from back-office focused to customer-focused</li> <li>How reporting directly to the CEO has benefited Toms career by allowing him increased access conversations around value from the standpoint of operational improvement, and Tom’s advice for how CIOs can take on additional (CIO Plus) responsibilities, including leveraging the unique position of IT within the organization</li> <li>Tom’s advice to older companies looking to leverage modern technology, which includes trialing new software to see what works best for the company.</li> <li><b>Eye on the Trends: </b>AI and machine learning</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-keiser/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-keiser/">Tom Keiser, COO at Zendesk</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 09, 2018
Cathie Kozik, Senior Vice President and Chief Information Officer at PSAV
38:04
<p>348: In this interview, Peter High speaks with Cathie Kozik, the Senior Vice President and Chief Information Officer at PSAV. Among the topics they discuss include:</p> <ul> <li>An overview of PSAV’s business as well as Kozik’s role as CIO to bring the company to a point where technology is an enabler instead of something in the way, which has been done with increased mobility among other things</li> <li>Cathie’s view on the company’s digital transformation focused on the technician experience, business insight through data analytics, and looking to other industries for ideas</li> <li>Ways Cathie finds opportunities for her staff to learn such as sending them to spend a day out in the field as a technician giving them the chance to see how the company makes money</li> <li>An overview of Cathie’s experience on a board which includes her personal path to membership and the lessons she has learned in terms of leadership by watching managers deal with the challenge of growing immensely while not losing focus on the core vision of the business</li> <li>Cathie’s advice to peers looking to join a board which is centered around the importance of showing your interest, exposing yourself to organizations beyond your own, and joining impactful clubs to build your profile</li> <li>An overview of the work necessary with women’s involvement in IT including showing young women the benefits of IT, refuting the notion that women cannot be mothers and business leaders, and most importantly, giving women the crucial business experience to grow and develop</li> <li>A glimpse into the future of technology trends which includes blockchain, AI, and user interfaces focusing on how to implement these technologies and what they can provide.</li> <li>Cathie’s view on the benefits and downfalls of technology and her hope to plot a practical course through them 732229</li> <li>732229</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cathie-kozik/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cathie-kozik/">Cathie Kozik, Senior Vice President and Chief Information Officer at PSAV</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 02, 2018
Kim Stevenson, Senior Vice President and General Manager of Data Center Infrastructure at Lenovo
36:00
<p>347: In this interview, Peter High speaks with Kim Stevenson, the Senior Vice President and General Manager of Data Center Infrastructure of Lenovo. Among the topics they discuss include:</p> <ul> <li>Kim’s purview at Lenovo, which includes leading the data center infrastructure segment, the high-performance computing and artificial intelligence segment, the software-defined infrastructure segment, and the IoT segment</li> <li>The three things boards and CEOs expect from their CIO, which are (1) to reimagine and define the customer experience, (2) extreme productivity, and (3) that they invent and deliver new products and services</li> <li>The values of having worked in technology-centric organizations and the advantages of having been both a buyer and a seller of technology, including being able to work with more knowledgeable customers</li> <li>The diversity of Lenovo, where the company’s top 25 executives represent 16 different nationalities, and a great many women hold executive leadership positions</li> <li>The benefits of Fu Pan, Lenovo’s unique take on the post-mortem analysis, which focuses on what went right and how to replicate it rather than what went wrong and how to avoid it</li> <li>Kim’s experience on corporate boards, and her belief that the end-to-end visibility and well-rounded set of experiences make technologists increasingly attractive for board membership</li> <li>Kim’s thoughts on the state of women in technology, including her belief that there are more than enough qualified women, but the challenge is that people recruit from their own network, which is often limited</li> <li><b>Eye on the Trends:</b> private cloud, containers, micro-services, and 5G</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kim-stevenson-3/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kim-stevenson-3/">Kim Stevenson, Senior Vice President and General Manager of Data Center Infrastructure at Lenovo</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 25, 2018
Randy Mott, Senior Vice President, Global Information Technology and Chief Information Officer of General Motors
51:29
<p>346: In this interview, Peter High speaks with Randy Mott, Senior Vice President and Chief Information Officer of General Motors. Among the topics they discuss include:</p> <ul> <li>How GM has evolved over the years that Randy has spent as CIO including switching from an outsourced IT workforce to an entirely incourced one by hiring thousands of new IT employees, consolidating data center operations into two enterprise data centers, and expanding the footprint towards new talent by creating four innovation centers.</li> <li>Randy’s perspective on how GM has been able to cut costs by providing automation for manual processes and the importance of taking advantages of new technologies.</li> <li>How GM’s IT team has been able to innovate including delivering new products and services driven by technology by creating a mobile center for customers, and developing a private cloud to increase efficiency.</li> <li>An overview of GM’s organizational structure, which is a centralized organization with both a vertical executives that have teams and report up the line and horizontal executives that support the vertical executives.</li> <li>Randy’s take on GM’s recruiting successes and pitch which is made successful by having a large footprint and ability to reach a large audience of college graduates, giving graduates the ability to pick which innovation center to work for, and having a reputation of being a successful company that gives them a lot of choice and opportunity.</li> <li>Randy’s perspective on driverless cars and how the company has been working on Cruise Automation.</li> <li>Randy’s advice to boards of smaller companies including increasing the use of direct reports of global CIO’s due to their amount of talent and exposure to what is happening across a broad technology.</li> <li>Randy’s advice to CIO’s looking to be on a board of an external company as well as his advice to CEO’s who are hesitant to allow CIO’s of that opportunity to be more progressive as it is a win-win situation.</li> <li>Randy’s emphasis on the application of new technology and the importance of evaluating the advancements of technology annually in a period of time where failure to innovate will result in major losses.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/randy-mott/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/randy-mott/">Randy Mott, Senior Vice President, Global Information Technology and Chief Information Officer of General Motors</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 18, 2018
Mickey Boodaei, Co-Founder and CEO of Transmit Security
30:25
<p>345: In this interview, Peter High speaks with Mickey Boodaei, Co-Founder and CEO of Transmit Security. Among the topics they discuss include:</p> <ul> <li>An overview of Transmit Security and its goal of building a cross-channel identity platform that is designed to simplify, accelerate, and reduce the cost of identity-related projects</li> <li>The advantages to self-funding Transmit Security, including the strong drive and motivation to succeed that it instills</li> <li>An overview of the cybersecurity landscape, which includes network security, endpoint security, and identity</li> <li>The rationale behind starting Transmit Security – Mickey and Rakesh already founded companies in network security and endpoint security, so identity was the logical next step</li> <li>How Transmit Security is able to stay ahead of the competition by working closely with its customers and having a flexible, scalable platform that allows them to build capabilities extremely quickly</li> <li>The main criteria Mickey looks at when investing in startups, which is personal interest</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mickey-boodaei/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mickey-boodaei/">Mickey Boodaei, Co-Founder and CEO of Transmit Security</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 11, 2018
Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven
33:18
<p>344: In this interview, Peter High speaks with Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven. Among the topics they discuss include:</p> <ul> <li>7-Eleven’s multi-year journey to become a digitally-enabled organization, including Gurmeet’s “full stack transformation” approach which encompasses consumer-facing technology, back-end technology, infrastructure, and the organizational stack</li> <li>How digital is a strategic pillar at 7-Eleven, mandated directly by the CEO</li> <li>The critical importance of technical talent to 7-Eleven’s future, and Gurmeet’s strategy for attracting top talent - such as highlighting his credibility as a leader and telling a compelling story</li> <li>The ways in which Gurmeet is redefining convenience with software, such as the recognition that the closest store to a customer is the phone in their pocket, and 7-Eleven’s use of APIs and new interfaces to create delightful experiences</li> <li>The expansion of 7-Eleven’s loyalty program from its initial focus on beverages to as a full-fledged loyalty offering that is available on mobile, web, digital loyalty card, and even chatbot</li> <li>7-Eleven’s approach to experimenting with emerging technologies, including their distinction between technologies that are ready to scale and technologies that are still in the proof of concept phase, a new R&D center, and a CTO function that reports to Gurmeet</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gurmeet-singh/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gurmeet-singh/">Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 04, 2018
Dan Olley, Chief Technology Officer and Executive Vice President of Product Development at Elsevier
32:04
<p>343: In this interview, Peter High speaks with Dan Olley, Chief Technology Officer and Executive Vice President of Product Development at Elsevier. Among the topics they discuss include:</p> <ul> <li>An overview of Elsevier’s business, including its focus on the legal field, the academic and health research fields, the business risk and financial fields, and their exhibitions business</li> <li>Dan’s responsibilities as CTO, which include customer-facing responsibilities such as overseeing product development, as well as more traditional responsibilities such as applying technology to internal efficiency as well as revenue generation</li> <li>Dan’s perspective on our rapidly accelerating digital world and the emerging symbiotic era, where intelligent conversational interfaces, mixed reality, and other technologies essentially eliminate the boundary between man and machine</li> <li>The implications of machine learning at Elsevier, such as how it has enabled the creation of a new generation of products that move beyond providing static information and in to real-time recommendation and decision support</li> <li>Dan’s perspective on the human element of AI, such as the idea that the human-machine system becomes greater than the sum of its parts, how digital intelligence can augment human decision making, and how Elsevier creates cross-functional teams with the necessary skills</li> <li>How Dan’s background in agile development prepared him for his current customer-facing responsibilities, and his belief that customers must be embedded in the development process</li> <li>How Dan aligns the fast moving R&D function with the broader, more traditional organizational strategy</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/dan-olley/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/dan-olley/">Dan Olley, Chief Technology Officer and Executive Vice President of Product Development at Elsevier</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 28, 2018
Stephen Gillett, Co-Founder and CEO of Chronicle
28:39
<p>342: In this interview, Peter High and Stephen Gillett discuss World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT and Business Partnership. Among the other topics they discuss include: </p> <ul> <li>Stephen’s transition from Symantec to Google/Alphabet, including how his original role as Entrepreneur-in-Residence at GV led to his work with their moonshot factory, X</li> <li>X’s process for identifying which moonshots to pursue, which include (1) addressing a huge problem, (2) employing a radical solution, and (3) using relatively feasible technology</li> <li>Stephen’s ambition to work on an ambitious enterprise security project, and how that led to a cybersecurity project within X that resulted in Chronicle</li> <li>A high level overview of Chronicle, which will offer an intelligence and analytics platform to help enterprises manage their own security-related data, and a malware intelligence service</li> <li>The benefits of being an Alphabet company, including the ability to leverage Google’s infrastructure and machine learning expertise, their ability to attract talent, and the credibility they have with potential customers</li> <li>Stephen’s diverse career and how that prepared him to be a CEO, such as honing the ability to see things from a holistic perspective, which is one of the advantages IT has over many other functions within an organization</li> <li>Stephen’s perspective on digital, having been one of the first executive to carry the digital title, such as how digital can be applied to internal operations as well as to the customer experience</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stephen-gillett-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stephen-gillett-2/">Stephen Gillett, Co-Founder and CEO of Chronicle</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 21, 2018
Pawan Verma, Chief Information Officer and Chief Technology Officer of Foot Locker
38:45
<p>341: In this interview, Peter High and Pawan Verma discuss World Class IT Principle Four, IT and Business Partnership, and Principle Five, External Partnerships. Among the other topics they discuss include: </p> <ul> <li>Pawan’s diverse role as Global CIO/CTO, which encompasses overseeing Foot Locker’s global technology function, the digital supply chain, digital marketing and the customer experience across physical and digital touchpoints, and driving loyalty</li> <li>How Foot Locker uses customer journey mapping to activate strong signals and amplify weak signals to better understand the rapidly changing expectations of their customers</li> <li>Why machine learning and data analytics is playing an increasingly important role in enabling rapid decision making, and the ways in which the technical team of data scientists collaborates with the business</li> <li>The three foundational elements of Foot Locker’s customer loyalty strategy, which include (1) engage and earn, (2) redeem, and (3) freshness</li> <li>The customer-facing aspects of Pawan’s responsibilities, and how having end-to-end visibility enables him to find synergies, respond to customers more quickly, and serve them in a more meaningful way</li> <li>Eye on the Trends: artificial intelligence, blockchain, experiential commerce, connectivity and networks</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/pawan-verma/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/pawan-verma/">Pawan Verma, Chief Information Officer and Chief Technology Officer of Foot Locker</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 14, 2018
Srini Koushik, Chief Information Officer and Chief Technology Officer of Magellan Health
39:23
<p>340: In this interview, Peter High and Srini Koushik discuss World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT and Business Partnership. Among the other topics they discuss include:</p> <ul> <li>An overview of Magellan’s business, including its two primary growth platforms: healthcare and pharmacy benefits management</li> <li>Magellan’s Massive Transformative Purpose of "Leading humanity to healthy, vibrant lives," and how that leads them to unconventional but extremely impactful offerings such as Magellan Complete Care, a first-of-its-kind benefits plan aimed at the seriously mentally ill in Florida, or managing specialty care</li> <li>How Srini leverages innovative organizational techniques and emerging technologies to compete with larger healthcare companies, a concept he calls Exponential IT. Some examples of this include leveraging cloud services instead of building solutions in-house, adopting platforms its employees were already familiar with such as Workplace by Facebook to reduce training needs and facilitate adoption, and building solutions for tomorrow’s technology like 5G, instead of yesterday’s technology</li> <li>How operating in a high-touch industry that requires the company to be empathetic and sensitive to the needs of its customers has shaped its approach to digital</li> <li>The unique perspective on technology that Srini has developed over his career, which includes both time at large companies like IBM, Hewlett Packard, Nationwide, as well as entrepreneurial experience as CEO of a startup</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/srini-koushik/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/srini-koushik/">Srini Koushik, Chief Information Officer and Chief Technology Officer of Magellan Health</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 07, 2018
Anil Cheriyan, Former Chief Information Officer of SunTrust
35:46
<p>339: In this interview, Anil discussed World Class IT Principle Four, IT and Business Partnerships, Principle Five, External Partnerships, among other topics including: </p> <ul> <li>Anil’s plans after he retires from SunTrust, including traveling, continuing to serve on advisory boards for late-stage growth startups, continuing to consult and advise companies, and pursuing a board position at a public company</li> <li>How Anil came to advise growth-stage startups by developing relations during his tenure as CIO, and the ways in which startups benefit from a CIOs perspective, such as on the topics of attracting talent and pursuing revenue opportunities</li> <li>How Anil addressed SunTrust’s fragmented approach to digital by hiring business segment CTOs, a Chief Data Officer, and an enterprise-level Chief Digital Officer, all of which reported to him as CIO</li> <li>The siloed state SunTrust’s technology group was in when Anil joined, and how Anil broke those silos down over the course of a six-year transformation that implemented a new operating model to drive alignment, cost transparency, and strategic investment decisions</li> <li>The advantages Anil sees to having been a consultant earlier in his career, including gaining experience in driving change management and business alignment, as well as working closely with the leadership team at SunTrust</li> <li>SunTrust’s transition from an innovation strategy of ad hoc hackathons and collaborative office hours to a comprehensive framework that leveraged an agile way of working, a DevOps mindset, and new technologies like the cloud and AI</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/anil-cheriyan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/anil-cheriyan/">Anil Cheriyan, Former Chief Information Officer of SunTrust</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 30, 2018
Toomas Hendrick Ilves, Former President of Estonia
<p>338: In this interview, President Ilves discussed World Class IT Principle Two, Infrastructure, and Principle Five, External Partnerships, among other topics including: </p> <ul> <li>How President Ilves’ international upbringing shaped his worldview, including the influences of growing up bilingual, being a child of refugee parents, and learning to program at a young age</li> <li>The role that President Ilves played in pushing the digitization narrative, both before he was President as part of the underground Communist resistance, as well as during his presidency</li> <li>The impact that becoming a newly independent nation around the time that the internet was exploding had on Estonia’s ability to recognize the power of a digital society, and Estonia’s early digitization efforts such as e-identity and the X-Roads distributed architecture which was implemented in 2001</li> <li>The collaboration required between the government, the private sector, and the public that was required to digitize the nation, why the private sector and general public have been more enthusiastic than the government due to the business efficiencies and personal conveniences, and how thee digital system is decoupled from politics in the mind of the Estonian people</li> <li>Estonia’s cyber-war with Russia, which was the first of its kind, and how it resulted in the creation of the NATO Center for excellence in Cyber Security, which is located in Estonia</li> <li>The features of Estonia’s e-residency program, such as being able to become an e-citizen and set up an online business registered in the European Union, and how that helps Estonia’s economy compensate despite its small geography and population</li> <li>President Ilves’ focus since leaving office, including his academic focus on threats to democracy in the digital era, and work with other nations that are interesting in emulating Estonia’s digital society</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/toomas-hendrick-ilves/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/toomas-hendrick-ilves/">Toomas Hendrick Ilves, Former President of Estonia</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 23, 2018
Vince Campisi, Senior Vice President Digital and Chief Information Officer
30:12
<p>337: In this interview, Vince discussed World Class IT Principle One, People; Principle Three, Project and Portfolio Management; Principle Four, Business and IT Partnerships; and Principle Five, External Partnerships, among other topics including: </p> <ul> <li>How United Technologies approaches IT and digital in a way that maximizes synergies</li> <li>How IT and digital are organized and governed within the organization</li> <li>How United Technologies manages offensive and defensive capabilities</li> <li>How United Technologies organizes its innovation functions into United Technologies Digital and United Technologies Research Center</li> <li>United Technologies Digital Accelerator in Dumbo Brooklyn, how priorities are set, and the unique processes they employ</li> <li>Vince’s perspective on the advantages of companies operating at scale, versus the advantages of a digitally native organization</li> <li>How United Technologies manages cybersecurity risk as an increasing number of its products are connected to the IoT</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/vince-campisi/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/vince-campisi/">Vince Campisi, Senior Vice President Digital and Chief Information Officer</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 16, 2018
David Bray, Executive Director of People-Centered Internet
42:57
<p>336: In this interview, David discussed World Class IT Principle Three, Project and Portfolio Management, Principle Five, External Partnerships, among other topics including: </p> <ul> <li>David’s work as Executive Director of the People-Centered Internet, which seeks to create demonstration projects of the internet’s ability to measurably improve people’s lives and serve as a catalyst for change</li> <li>The reason engineers are not well equipped to recognize the unintended consequences of technology, and the growing challenge as the pace of technological progress accelerates</li> <li>How David prioritizes PCIs efforts, and their current focus on rebuilding power and communications infrastructure in Puerto Rico, helping restore the identity documents of those affected by the California wildfires, and providing internet services to Native American communities</li> <li>David’s approach to developing partnerships bringing together diverse groups of positive change agents</li> <li>The advantage of David having grown his career in the government, such as learning how to thrive in a resource-constrained environment, and how to navigate multiple constituencies</li> <li>David’s experience as a Marshall Fellow in 2018, where he looks at the rise in preferences for direct democracy and mistrust of government</li> <li>How and why David engages the academic community on topics concerning the future</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-bray-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-bray-2/">David Bray, Executive Director of People-Centered Internet</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 09, 2018
Barry Eggers, Founder and Managing Partner of Lightspeed Venture Partners
26:15
<p>335: In this interview, Barry discussed industry 4.0, how Lightspeed approaches investments, among other topics including:</p> <ul> <li>Industry 4.0 as the digitization of the manufacturing sector</li> <li>The core technology trends that are enabling Industry 4.0, such as connectivity and computational power, intelligence, human/machine interactions, and digital/physical conversions</li> <li>Barry’s timescale for the adoption of Industry 4.0 technologies amongst large enterprises</li> <li>The degree to which established manufacturing companies understand and are responding to the threats and opportunities presented by Industry 4.0</li> <li>How Lightspeed, as a theme-oriented venture firm, approaches investing in the Industry 4.0 space</li> <li>How Lightspeed investigates technology themes and their applicability across sectors and industries</li> <li>How Barry thinks about the security implications of new technologies such as IoT</li> <li>The differentiating factors Barry looks for when making an investment, such as the management team and core technologies</li> <li>The genesis of Lightspeed Ventures, which Barry founded in 1999</li> <li>How the partners divide up themes and determine where each will focus</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/barry-eggers/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/barry-eggers/">Barry Eggers, Founder and Managing Partner of Lightspeed Venture Partners</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 02, 2018
Vint Cerf, 'Father of the Internet' and Chief Internet Evangelist at Google
43:45
<p>334: In this interview, Vint discussed World Class IT Principle Two, Infrastructure, and Principle Five, External Partnerships. Among the topics discussed include: </p> <ul> <li>Vint’s early work pioneering what would become the internet, including his time at UCLA, Stanford, and DAPRA</li> <li>Early milestones that hinted at the vast implications of/commercialization potential for the internet, such as networked electronic mail, document production and sharing, hyperlinking, web browser, and eventually, the iPhone</li> <li>The internet as the common thread unifying Vint’s work across his many spheres of influence, such as academia, the public sector, the private sector, and not-for-profits</li> <li>Vint’s role as Google’s Chief Internet Evangelist, where he works with developing economies to create the conditions for internet infrastructure to be built</li> <li>The unintended consequences of the global infrastructure that is the internet, such as misinformation and spam, and why international policy collaboration is a necessary part of the solution</li> <li>Vint’s work as Chairman of the People Centered Internet (PCI), which focuses on materially improving the value of the internet to the growing, connected population. For example, PCI may ensure information is available in local languages, or promote services that improve economic stability, safety, or health.</li> <li>How recent natural disasters such as the California wildfires and hurricanes in the Caribbean have led PCI’s to also focus on the role of internet infrastructure in disaster relief</li> <li>The double-edged sword of technology, and the responsibility that engineers have to consider the ethical implications of the technology they are developing</li> <li><b>Eye on the trends:</b> cyber-physical systems, making IoT ecosystem a safe and trusted environment</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/vint-cerf/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/vint-cerf/">Vint Cerf, 'Father of the Internet' and Chief Internet Evangelist at Google</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 26, 2018
Naresh Shanker, Chief Information Officer of HP Inc.
35:10
<p>333: In this interview, Naresh discussed World Class IT Principle Two, Infrastructure, Principle Three, Project and Portfolio Management, and Principle Four, IT and Business Partnerships. Among the topics discussed include:</p> <ul> <li>The way in which Naresh approached separating HP into HP Inc. and HP Enterprise, including the process he used to define the scope and the five-year roadmap he implemented to transform the company’s focus from hardware transactions to software contracts.</li> <li>The IT changes necessary to complete in the on-demand technology economy, such as moving from systems of record to systems of engagement</li> <li>How they transformed back-office and front-office operations to create a digital experience</li> <li>How they align IT strategy and the business strategy, and the process for developing business cases for where to invest</li> <li>Focus areas for HP Inc. going forward</li> <li>How they re-engineered the CRM system to transform the customer experience</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/naresh-shanker-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/naresh-shanker-2/">Naresh Shanker, Chief Information Officer of HP Inc.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 19, 2018
Brad Strock, Chief Information Officer of PayPal
24:51
<p>332: In this interview, Brad discussed World Class IT Principle Three, Project and Portfolio Management, and Principle Five, External Partnerships. Among the topics discussed include: </p> <ul> <li>An overview of PayPal’s business, as well as Brad’s purview as CIO</li> <li>PayPal’s transformation into a more customer-centric company, such as giving customers more choices of funding vehicles</li> <li>How PayPal has successfully navigated the shift to mobile, resulting in a 50 percent increase in mobile payment volume in 2017</li> <li>The top priorities that Brad is focused on, including security, stability, strategically enabling the company’s business strategy, and improving the company’s ability to effectively collaborate</li> <li>Brad’s experience going from Bank of America, a traditional finance organization, to PayPal, one of the first digitally native companies in the finance space</li> <li>Brad’s career path, including his path from engineer to finance industry to technology executive</li> <li>Eye on the Trends: financial inclusion of the over 2 billion people globally without financial services, AI/ML/process robotics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brad-strock/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brad-strock/">Brad Strock, Chief Information Officer of PayPal</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 12, 2018
Manjit Singh, Chief Information Officer of The Clorox Company
28:51
<p>331: In this interview, Manjit discussed World Class IT Principle One, People, and World Class IT Principle Four, IT and Business Partnerships. Among the topics discussed include: </p> <ul> <li>Clorox’s increasing focus on developing direct relationships with the end-customer, and the ways in which this is enabled such as enhanced understanding of the customer journey through digital marketing as well as direct shipping enabled through supply chain efficiencies</li> <li>The techniques Clorox uses to build consumer journey maps, and the ways in which their brands use the consumer journey maps to determine how and where to engage</li> <li>The ways in which IT immerses itself in the day-to-day operations of different groups so that they can better understand their challenges and thus better serve them</li> <li>Clorox’s focus on data and analytics, and the focus on helping groups find the right data sets rather than just analyzing as much data as possible</li> <li>How and why the IT team has gotten involved in new product innovation, especially in the early stages</li> <li>The skill mix changes required for Clorox to reach its goals, and the ways in which they bring in people with new skills or perspective</li> <li><b>Eye on the Trends:</b> AI/ML, Agile, DevOps, IoT, Connectivity</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/manjit-singh/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/manjit-singh/">Manjit Singh, Chief Information Officer of The Clorox Company</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 05, 2018
Denis Robitaille and Gill Haus, Chief Information Officer of World Bank Group and Direct Bank CIO at Capital One
49:46
<p>330: Among the topics discussed with Denis and Gill include: </p> <ul> <li>The role of technology in advancing the World Bank Group’s mission, and how it goes about exploring how it can leverage emerging technologies</li> <li>How Capital One is balancing the need to explore and leverage new technologies with the reality of its legacy systems</li> <li>The rationale, key activities, and challenges around both organizations’ migration to the cloud</li> <li>The World Bank’s transition from waterfall development to agile development</li> <li>The value WBG sees in blockchain, and some of the proof of concepts they are exploring in their blockchain-focused innovation lab such as land titles and remittances</li> <li>The implications of blockchain in the financial services industry, especially regarding the security benefits</li> <li>How large organizations can facilitate trust with their customers, and the challenges of competing  with consumer-focused technology companies</li> <li>The challenges facing the WBG ITS department, such as budget cuts and expectation to deliver more results with less resources</li> <li>Gill’s perspective on Capital One’s innovation lab, such as the way in which it is organized, its impact on attracting talent, and some of the innovations that have come out of the lab</li> <li><b>Eye on the trends:</b> artificial intelligence, voice interfaces, and cognitive insights</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/denis-robitaille-and-gill-haus/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/denis-robitaille-and-gill-haus/">Denis Robitaille and Gill Haus, Chief Information Officer of World Bank Group and Direct Bank CIO at Capital One</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 26, 2018
Theodor Forselius and Larry Sanger, Chief Executive Officer and Chief Information Officer of Everipedia
42:57
<p>329: Among the topics discussed with Larry and Theador include: </p> <ul> <li>The genesis of, and vision for Everipedia, including the company’s unique business model and its plans for growth</li> <li>The differences between Wikipedia and Everipedia, such as unrestricted topics and blockchain infrastructure</li> <li>The benefits of building Everipedia on the blockchain, such as self-governance, immutability, incentivizing contributions, among others</li> <li>Everipedia’s forthcoming cryptocurrency token, IQ, and how it enables self-governance and incentives contributions by aligning the interests of editors with the overall success of the site</li> <li>How the peer-to-peer hosting, rather than central hosting, enables Everipedia to provide access to information even in countries that typically censor free speech</li> <li>Larry’s outlook on the future of blockchain and implications for the enterprise</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/theodor-forselius-and-larry-sanger/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/theodor-forselius-and-larry-sanger/">Theodor Forselius and Larry Sanger, Chief Executive Officer and Chief Information Officer of Everipedia</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 19, 2018
Melanie Kalmar, Chief Information Officer of Dow
42:02
<p>328: In this interview, Melanie Kalmar discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>An overview of Melanie’s responsibilities, including cybersecurity, digital transformation, infrastructure, corporate facilities, DOW services business, among others</li> <li>DOW’s digital transformation initiatives, including their focus on improving the employee experience through procedure automation and voice-based data collection, as well as their efforts to transform the customer experience</li> <li>The future of work and how facilities and technology can work in tandem to make employees happier and more productive</li> <li>Melanie’s “dual horizon” approach to using the mega-merger between Dow and Dupont as an opportunity to fundamentally rethink the approach to IT and digital</li> <li>Dow’s Diamonds Systems Solutions group (DSS), which brings together cross-functional teams to break down silos within the company</li> <li>Melanie’s experience as a female CIO, and what can be done to encourage girls and women to enter STEM fields</li> <li><b>Eye on the trends:</b> blockchain, artificial intelligence/machine learning, the boundaryless organization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/melanie-kalmar/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/melanie-kalmar/">Melanie Kalmar, Chief Information Officer of Dow</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 12, 2018
Dinu Parel, Chief Information Officer of Dover Corporation
25:32
<p>327: In this interview, Dinu Parel discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>An overview of Dover Corporation and its structure, including its four diverse business segments - Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment</li> <li>How IT is organized, including Dinu’s efforts to establish the enterprise IT function to provide strategy, governance, and shared services to the traditionally decentralized, operating business-based IT</li> <li>Dinu’s experience as Dover’s first-ever CIO, and the rationale behind Dover creating a CIO role after 60 years without one</li> <li>How Dinu finds the right balance between standardization at the enterprise level and customization at the business-unit level, including standardization priorities such as security and infrastructure</li> <li>Which efforts Dinu has prioritized, such as high enterprise risk, modernizing infrastructure, people, and governance</li> <li>Dinu’s current strategic priorities, and his focus on transforming IT from a focus on back-office support to becoming a leader in business growth and innovation</li> <li><strong>Eye on the Trends:</strong> blockchain</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/dinu-parel/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/dinu-parel/">Dinu Parel, Chief Information Officer of Dover Corporation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 05, 2018
Steve Phillpott, Chief Information Officer of Western Digital
38:28
<p>326: In this interview, Steve Phillpott discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>How Steve used the multibillion-dollar acquisitions of HGST and SanDisk as an opportunity to transform Western Digital’s systems, processes, and technologies and lay the foundation for the company to scale</li> <li>The journey of integrating 3000+ applications, and specifically the importance of focusing first on putting communications and collaboration tools in place to enhance the speed and efficiency with which the organization can move forward</li> <li>How the focus on good governance has allowed them to build out program work streams and application roadmaps around ERP, Human Capital Management, PLM, among others</li> <li>How Steve set up change management programs within each workstream to ensure that the users can adapt to the new technology at the same rate it is implemented</li> <li>The criteria Steve uses to prioritize the integration effort</li> <li>Western Digital’s Predictive Analytics as a Service offering and how Steve created a big data platform that is flexible enough to support users at all maturity levels across the business</li> <li>How Western Digital leverages on-premise and cloud-based CPU and GPU high-performance computing clusters to run massive engineering simulations that greatly improve speed to market as well as reduce the cost of development</li> <li><b>Eye on the trends</b>: artificial intelligence and machine learning, and the industrial IoT</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/steve-phillpott/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/steve-phillpott/">Steve Phillpott, Chief Information Officer of Western Digital</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 29, 2018
Diane Schwarz, VP and Chief Information Officer of Textron Inc.
30:06
<p>325: In this interview, Diane Schwarz discusses World Class IT Principle One, People, World Class IT Principle Three, Project & Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>How IT is structured within Textron, and how dual reporting structures are used to enable business-unit IT and enterprise-level IT effectively collaborate</li> <li>The criteria that business units use to find a balance between shared services and specialized solutions</li> <li>How Diane’s strategic plan – which focuses on (1) advancing the business, (2) making IT easy, (3) protecting the enterprise, and (4) succeeding with talent – keeps the business units moving in a coordinating direction while allowing variability for specific strategies</li> <li>How Diane uses ideation events and hackathons to drive innovation across the business and provide the environment for employees to grow outside of their comfort zone</li> <li>How IT is made easy by emphasizing communication and maintaining comprehensive knowledge bases on IT tools</li> <li>Diane’s career progression, and why she advises aspiring CIOs to gain experience both inside and outside of IT</li> <li><b>Eye on the trends:</b> the diffusion of technology through all business functions, and machine learning and artificial intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/diane-schwarz/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/diane-schwarz/">Diane Schwarz, VP and Chief Information Officer of Textron Inc.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 22, 2018
Taavi Kotka, former CIO of Estonia
52:50
<p>324: In this interview, Taavi Kotka discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The conditions that enabled Estonia’s transformation into the world’s most advanced digital society</li> <li>Taavi’s transition from CEO of one of the largest software development companies in the Baltic states to Estonian Government CIO, as well as some of the early projects he led</li> <li>How blockchain technology can provide an extra layer of data security</li> <li>How Estonia reduces friction for citizens by using regulation to encourage data sharing between government entities</li> <li>The ways in which digital technology improves efficiency and simplifies life for Estonian citizens in areas such as healthcare, banking, taxes, education, voting, law enforcement, among others</li> <li>How giving citizens control over their data creates a self-enforcing mechanism that protects privacy and provides security</li> <li>The genesis of Estonia’s e-Residency program, and how it allows Estonia to grow its economy without relying on increased birth rates or immigration</li> <li>Taavi’s view on the disruption of government and the future of digital society</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/taavi-kotka/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/taavi-kotka/">Taavi Kotka, former CIO of Estonia</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 15, 2018
Jody Davids, SVP and CIO of PepsiCo
28:56
<p>323: In this interview, Jody Davids discusses World Class IT Principle Two, Infrastructure, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Jody’s career path from administrative assistant to Global CIO</li> <li>The contrast in leadership styles between Apple’s Steve Jobs and Nike’s Bill Knight, and the impact that had on her own development as a leader</li> <li>The broad experience she gained at Cardinal Health, including overseeing the expansion of IT shared services</li> <li>Her focus on standardizing data and using analytics to improve organizational decision making</li> <li>How her organization provides services to an incredibly wide range of customers in over 200 countries</li> <li>The value of CIOs serving on corporate boards, both to the board as well as to the CIO</li> <li><b>Eye on the trends:</b> Blockchain</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jody-davids/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jody-davids/">Jody Davids, SVP and CIO of PepsiCo</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 08, 2018
Clay Johnson, Chief Information Officer of Walmart
30:38
<p>322: In this interview, Clay Johnson discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>How the unification of the back-office technology and shared services teams under Clay enables Walmart to operate more efficiently</li> <li>The consumerization of IT, and how that drives Clay’s focus on providing intuitive digital tools that enhance the productivity of Walmart’s two million employees</li> <li>The importance of having employees with the right skills and mindset in the right roles, and how Walmart ensures it has the proper skills mix</li> <li>Clay’s three-pronged approach to gaining an understanding of the needs of Walmart’s business and its massive workforce, and how that informs project prioritization within his 10,000-person team</li> <li>The four key elements to creating a healthy culture: transparency, encouraging healthy debate, empowering people to speak up, and celebrating failure</li> <li>How the shift to a product model and end-to-end ownership has improved internal efficiency</li> <li>Walmart’s network of innovation centers, and how they leverage the surrounding ecosystem of academic institutions and startups</li> <li>The key lessons Clay has taken away from the various experiences across his career</li> <li>Walmart’s approach to artificial intelligence and the tangible benefits they are seeing</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/clay-johnson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/clay-johnson/">Clay Johnson, Chief Information Officer of Walmart</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 01, 2018
Linda Jojo, EVP of Technology and Chief Digital Officer of United Airlines
24:02
<p>321: In this interview, Linda Jojo discusses World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Linda’s expanded purview as Executive Vice President of Technology and Chief Digital Officer</li> <li>United’s digital strategy, and how they use digital to enhance both the customer-facing experience as well as internal operations</li> <li>Evolving customer expectations in the travel space</li> <li>How Linda has seen the role of the CIO evolve during the past 10+ years</li> <li>Linda’s view on the role of the Chief Digital Officer</li> <li>Advice for CIOs who aspire to join corporate Boards</li> <li>How United thinks about cyber risk, and how to have the conversation with the Board</li> <li>The importance of machine learning for leveraging data across the company</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/linda-jojo/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/linda-jojo/">Linda Jojo, EVP of Technology and Chief Digital Officer of United Airlines</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 25, 2017
Thaddeus Arroyo, Chief Executive Officer of AT&T Business
27:44
<p>320: In this interview, Thaddeus Arroyo discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The progression of Thaddeus’ career through a variety of roles in many industries</li> <li>The value AT&T Business provides customers and Thaddeus’ role as CEO</li> <li>Shift of AT&T business from hardware appliances to software, and the resulting change to the organizational structure (and CIO role)</li> <li>The changing role of the CIO from integrator and enabler to transformation leader, and how business leaders can use innovation as a disruptive tool</li> <li>The mindset successful CIOs of the future need to have to help their business partners and customers thrive</li> <li>AT&T’s network of innovation centers</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/thaddeus-arroyo/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/thaddeus-arroyo/">Thaddeus Arroyo, Chief Executive Officer of AT&T Business</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 18, 2017
Cynthia Earhart, Chief Financial Officer of Norfolk Southern
20:38
<p>319: In this interview, Cynthia Earhart discusses World Class IT Principle One, People, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Cynthia’s accounting and HR background prior to IT, how she found her way into IT, and how her new role represents the culmination of her skills and experiences</li> <li>The myriad ways that Cynthia's experience as a CIO will help her succeed as a CFO</li> <li>Cynthia’s perspective on the CIO-CFO relationship, given her exposure to both sides</li> <li>The value that IT delivers to Norfolk Southern</li> <li>How the company drives itself to innovate, despite being in an industry with a high barrier to entry</li> <li>Cynthia’s strategy going forward, as compared to that of her predecessor</li> <li>The gains women have made in senior IT and finance positions</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cynthia-earhart/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cynthia-earhart/">Cynthia Earhart, Chief Financial Officer of Norfolk Southern</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 11, 2017
Fletcher Previn, Chief Information Officer of IBM
26:30
<p>318: In this interview, Fletcher Previn discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Fletcher’s accent to the CIO position, and how he prepared for the role</li> <li>IBM’s cultural transformation, and the role of IT in driving this on the digital front</li> <li>How IBM views cognitive business solutions and the ways in which IT supports and enables these efforts both internally and externally</li> <li>How Fletcher approaches delivering IT value to a highly technical company</li> <li>The philosophy and practice of “embedding security into everyone’s job”</li> <li>How Fletcher engages with CIOs that are both his peers and his clients</li> <li>Fletcher’s perspective, as a young CIO, on making IBM more attractive to millennials</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/fletcher-previn/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/fletcher-previn/">Fletcher Previn, Chief Information Officer of IBM</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 04, 2017
Scott Galloway, Author of, “The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google
24:50
<p>317: In this interview, Scott Gallloway discusses :</p> <li>How these companies fulfill our needs for God, love, consumption, and sex</li> <li>Why society is willing to ignore the destructive policies and behaviors of these companies, and the economic and societal dangers of doing so</li> <li>The potential benefits of these companies competing against each other</li> <li>Society’s reverence for founder CEOs</li> <li>Why the companies should break themselves up</li> <li>The Amazon singularity: how consumer stocks trades depend on what Amazon is doing in their sector</li> <li>The new problems that the companies create for tax policy and regulation</li> <li>Characteristics of the U.S. that fostered the creation and grown of the companies</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/scott-galloway/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/scott-galloway/">Scott Galloway, Author of, “The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 27, 2017
Paula Tolliver, Corporate Vice President and Chief Information Officer of Intel Corporation,
26:55
<p>316: In this interview, Paula Tolliver, discusses World Class IT Principle Four, IT & Business Partnerships, and World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Paula’s decision to move to Intel after 20 years at Dow Chemical</li> <li>IT’s role in the transformation and growth of Intel’s portfolio of products and services</li> <li>How IT’s partnerships with businesses within Intel help shape the products and solutions Intel brings to the market </li> <li>The Intel IT Annual Performance Report </li> <li>Implementing predictive analytics, machine learning, and artificial intelligence to drive efficiency, effectiveness, and value</li> <li>Paula’s career path and the diverse roles that she has held</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/paula-tolliver/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/paula-tolliver/">Paula Tolliver, Corporate Vice President and Chief Information Officer of Intel Corporation,</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 20, 2017
Neal Sample, Senior Vice President and Chief Information Officer of Express Scripts
26:28
<p>315: In this interview, Neal Sample, discusses World Class IT Principle One, People, and World Class Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>Neal’s transformation of the Express Script’s IT department</li> <li>Technology driven health care</li> <li>Express Script’s apprenticeship to hire program</li> <li>The steps Neal takes to prepare for new roles</li> <li>The value Neal has derived from his Ph.D. in Computer Science</li> <li>Fostering personal growth while adding value at a new position: change scale, function, or domain</li> <li>Eye on the trends: high utility wearables </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/neal-sample/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/neal-sample/">Neal Sample, Senior Vice President and Chief Information Officer of Express Scripts</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 13, 2017
Yoshua Bengio, Professor of Computer Science at the University of Montreal, Co-Founder of Element AI
25:09
<p>314: In this interview, Yoshua Bengio, discusses World Class IT Principle One, People, and World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Supervised verses unsupervised deep learning</li> <li>The heart of deep learning: disentangled representations</li> <li>The genesis and mission of Element AI</li> <li>Exploratory AI research verses applied AI research</li> <li>The development of the Montreal Institute of Learning Algorithms (MILA)</li> <li>The significance Yoshua places on supportive and collaborative cultures</li> <li>The evolution of AI in Montreal</li> <li>Yoshua’s concerns bout lethal autonomous weapons (LAWs)</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/yoshua-bengio/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/yoshua-bengio/">Yoshua Bengio, Professor of Computer Science at the University of Montreal, Co-Founder of Element AI</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 06, 2017
Andrew Moore, Dean of the School of Computer Science at Carnegie Mellon University
34:44
<p>313: In this interview, Andrew Moore, discusses World Class IT Principle One, People; World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The genesis of Carnegie Mellon University’s School of Computer Science</li> <li>The history of artificial intelligence</li> <li>Aspects of human intelligence that have been automated to date</li> <li>The impact of automation on jobs</li> <li>Automated personal assistants as the predictor for the future eminent AI company</li> <li>CMU’s strategies for retaining faculty talent</li> <li>The two distinct safety concerns of AI</li> <li>The supportive relationship between Pittsburgh’s government, universities, and tech and manufacturing companies</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/andrew-moore/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/andrew-moore/">Andrew Moore, Dean of the School of Computer Science at Carnegie Mellon University</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 30, 2017
Greg Carmichael, President and Chief Executive Officer of Fifth Third Bank
20:49
<p>312: In this interview, Greg Carmichael, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <li>The role of technology in Fifth Third’s business-to-business (B2B) and business-to-customer (B2C) relationships</li> <li>Fifth Third’s multi-pronged technology division</li> <li>Firth Third’s three-phrased strategy for developing and delivering new technologies </li> <ul> <li>Why CIOs need to know each business within the enterprise</li> <li>Greg’s career path from CIO to CEO</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/greg-carmichael-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/greg-carmichael-2/">Greg Carmichael, President and Chief Executive Officer of Fifth Third Bank</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 23, 2017
Bill Graff, Chief Information Officer of Cerner
26:14
<p>311: In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Bill’s 13-year career path at Cerner</li> <li>The critical skills needed for IT leaders</li> <li>How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT </li> <li>Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance</li> <li>Advice for scaling quickly: robust processes, internal relationships and external relationships</li> <li>Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-graff/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-graff/">Bill Graff, Chief Information Officer of Cerner</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 16, 2017
Sheila Jordan, Senior Vice President and CIO at Symantec
26:55
<p>310: In this interview, Sheila Jordan, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <li>Symantec’s Integrated Cyber Defense Platform</li> <li>Using the integration of acquisitions as an opportunity to transform and simplify</li> <li>End-to-end reference architecture: engineering to frictionless delivery</li> <li>Building an IT workforce: balancing core competencies, augmenting skills, and outsourcing</li> <li>Staying agile with your team to meet shifting priorities and opportunities</li> <li>The IT department as Symantec’s CustomerONE</li> <li>Women in technology</li> <li>The expanding and strengthening role of IT in organizations</li> <li>Broadening your definition of innovation to spur innovation</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sheila-jordan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sheila-jordan/">Sheila Jordan, Senior Vice President and CIO at Symantec</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 09, 2017
Toptal Co-Founder & CEO Taso Du Val
31:08
<p>309: In this interview, Taso Du Val, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Toptal’s mission</li> <li>Finding, screening, and monitoring talent</li> <li>Toptal’s two engagement models: Talent Model and Toptal Projects</li> <li>Taso’s entrepreneurial journey</li> <li>Advantages Toptal has gained by developing their own CRM, ERP, VPM systems</li> <li>Future talent verticals</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/taso-du-val/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/taso-du-val/">Toptal Co-Founder & CEO Taso Du Val</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 02, 2017
What are Microservices?, Matt Miller, Partner at Sequoia Capital & Jay Kreps, Co-Founder & CEO of Confluent
49:44
<p>308: This is the first episode of our “What is?” series, where we tackle topics of rising importance in technology and business, more generally speaking. We will tackle, “What is artificial intelligence?,” “What is Blockchain?,” “What is robotics?,” “What is 3d printing?,” and the like. Today, my question is: “What is microservices?” To answer that question, I speak with a Matt Miller, a Partner at Sequoia Capital and Jay Kreps, the CEO of Confluent. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/what-are-microservices/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/what-are-microservices/">What are Microservices?, Matt Miller, Partner at Sequoia Capital & Jay Kreps, Co-Founder & CEO of Confluent</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 25, 2017
Alan Trefler, Founder & CEO of Pegasystems
30:09
<p>307: In this interview, Alan Trefler, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>The evolution of business process management to digital process automation</li> <li>Pegasystem’s Model-Driven platform</li> <li>The value of “cloud choice” for customers</li> <li>Pegasystems’ customer- driven acquisition strategy</li> <li>The rational for Pegasystem’s decision to not pursue venture capital </li> <li>Alan’s book: Build for Change: Revolutionizing Customer Engagement through Continuous Digital Innovation </li> <li>How Alan’s passion for chess influenced his career path</li> <ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/alan-trefler/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/alan-trefler/">Alan Trefler, Founder & CEO of Pegasystems</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 18, 2017
Cynthia Stoddard, SVP & CIO of Adobe Systems
32:06
<p>306: In this interview, Cynthia Stoddard, discusses World Class IT Principle One, People. Some of the topics discussed include:</p> <ul> <li>Adobe’s transition to a software as a service company</li> <li>Evolving Adobe’s IT strategy and culture using the characteristics of cloud technology</li> <li>Applying customer experience principles to improve the employee experience</li> <li>Tailoring tools to the needs of “personas,” or type of work an individual does </li> <li>Evolving to meet the needs of millennial employees’ expectations</li> <li>Using responsive design principles to create a consistent and seamless employee experience across surfaces (phones, tablets, computers) </li> <li>Lab 82: Adobe’s collaborative workspace </li> <li>Adobe’s work with Girls Who Code</li> <li>Cynthia’s advice for women interested in a career in technology</li> <li>Eye on the trends: big data, analytics, and AI</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cynthia-stoddard-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cynthia-stoddard-2/">Cynthia Stoddard, SVP & CIO of Adobe Systems </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 11, 2017
Eash Sundaram, Executive Vice President and Chief Digital & Technology Officer of JetBlue Airways
19:41
<p>305: In this interview, Eash Sundaram, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include: </ul> <li>JetBlue’s Mission: “to bring humanity back to air travel”</li> <li>JetBlue’s biometrics boarding process</li> <li>The two measures JetBlue uses to measure the success of their culture</li> <li>Improving customer experience by merging technology and culture</li> <li>JetBlue Technology Ventures: a venture capital subsidiary of JetBlue</li> <li>JetBlue’s Innovation Lab</li> <li>Eash’s board experience with Champ CargoSystems and SITA</li> <li>Bringing multiple disciplines together to drive success</li> <li>Eye on the trends: near field communication technologies</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/eash-sundaram/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/eash-sundaram/">Eash Sundaram, Executive Vice President and Chief Digital & Technology Officer of JetBlue Airways</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 04, 2017
Jeff Pashalides, Head of Corporate at Sequoia Capital
20:55
<p>304: In this interview, Jeff Pashalides, discusses World Class IT Principle One, People and World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The symbiotic relationship between practitioners, the venture community, and the founding community </li> <li>Sequoia’s CIO activities and events</li> <li>Jeff’s insights into the importance of security, artificial intelligence, and the public cloud to CIOs</li> <li>How Sequoia helps clients cut through the noise to see what is real </li> <li>Strategies for the successful development and implementation of new technology</li> <li>Two things enterprise technology can learn from consumer technology</li> <li>Eye on the trends: cloud security, focus on talent</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jeff-pashalides/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jeff-pashalides/">Jeff Pashalides, Head of Corporate at Sequoia Capital</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 28, 2017
Stuart Sackman, Corporate Vice President of Global Product and Technology for ADP
28:21
<p>303: In this interview, Stuart Sackman, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>The value of combining product and technology under one executive</li> <li>The advantages of having multiple diverse roles in one organization for both the individual and the organization</li> <li>Adapting in an evolving competitive landscape </li> <li>Strategies for recruiting millenials and technologists</li> <li>The development of Lifion, ADP’s innovation lab</li> <li>Using hackathons to improve how services are developed and delivered</li> <li>ADP Ventures: an internal team that builds and tests new product offerings</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stuart-sackman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stuart-sackman/">Stuart Sackman, Corporate Vice President of Global Product and Technology for ADP</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 21, 2017
Ken Xie, Founder, Chairman of the Board, and Chief Executive Officer of Fortinet
29:30
<p>302: In this interview, Ken Xie, discusses World Class IT Principle One, People and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Staying agile and innovative in a dynamic field</li> <li>The three elements of Fortinet’s culture: openness, teamwork and innovation</li> <li>Fortinet’s Five Stages of Security</li> <li>Forming an ecosystem of external partnerships to mitigate risk for customers</li> <li>The significant impact Stanford’s entrepreneurial culture and industry connections had on Ken’s career path</li> <li>Ken’s complimentary relationship with his brother and collaborator, Michael Xie</li> <li>Attributes of an effective entrepreneur</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ken-xie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ken-xie/">Ken Xie, Founder, Chairman of the Board, and Chief Executive Officer of Fortinet </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 14, 2017
Julia Davis, Senior Vice President and the Chief Information Officer of Aflac
18:15
<p>301: In this interview, Julia Davis, discusses World Class IT Principle One, People. Some of the topics discussed include:</p> <ul> <li>Using technology to improve the customer experience in the insurance space</li> <li>Aflac’s Apprenticeship Program</li> <li>Strategies for attracting younger team members</li> <li>The workplace of the future</li> <li>Utilizing metrics to improve employee and customer satisfaction</li> <li>Eyes on the trends: big data and artificial intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/julia-davis/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/julia-davis/">Julia Davis, Senior Vice President and the Chief Information Officer of Aflac</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 07, 2017
General Stanley McChrystal (Retired), Managing Partner at McChrystal Group, Former Commander Joint Special Operations Command
52:30
<p>300: In this interview, General Stan McChyrstal (Ret.) Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command , discusses World Class IT Principle One, People. Some of the topics discussed include:</p> <ul> <li>The connections between the speed of change, agility, and decision making</li> <li>Recognizing that you can be technically and tactically correct, and still be functionally incorrect</li> <li>The benefits gained from decentralization, pumping information down the organization, and harnessing insights from younger, less experienced team members</li> <li>Building an organizational structure of organically connected small cohesive teams</li> <li>Creating a mandate for necessary change in organizations that are comfortable with their status quo </li> <li>The General’s upcoming book on leadership which explores the metrics of leadership</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/general-stanley-mcchrystal-retired/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/general-stanley-mcchrystal-retired/">General Stanley McChrystal (Retired), Managing Partner at McChrystal Group, Former Commander Joint Special Operations Command </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 31, 2017
Kumud Kalia, Senior Vice President & Chief Information Officer of Akamai Technologies
30:01
<p>In this interview, Kumud Kalia, Chief Information Officer at Akamai Technologies, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The challenges and advantages of being a CIO in a tech company</li> <li>Agility in a fast-growing, evolving organization verses agility in a mature organization</li> <li>The partnership between Akamai’s IT and product teams in developing and testing new solutions</li> <li>Adding higher value as a CIO: developing internal solutions that can be adopted by the end- customer</li> <li>Driving enterprise strategy by leveraging a culture of expansive thinking</li> <li>Eye on the trends: disrupting infrastructure paradigms</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kumud-kalia/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kumud-kalia/">Kumud Kalia, Senior Vice President & Chief Information Officer of Akamai Technologies</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 24, 2017
Chris Corrado, Chief Operating Officer & Chief Information Officer at London Stock Exchange Group
35:44
<p>In this interview, Chris Corrado, Chief Information Officer & Chief Operating Officer at London Stock Exchange Group, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The importance and evolution of the role of information for CIOs</li> <li>The CIO as strategist</li> <li>The significance of a technologist being able to understand and respond to the culture of an organization</li> <li>The state of technology in the U.K. compared to the U.S.</li> <li>Mitigating risk</li> <li>Implications of Brexit for financial information companies</li> <li>Eye on the trends: augmented intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/chris-corrado/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/chris-corrado/">Chris Corrado, Chief Operating Officer & Chief Information Officer at London Stock Exchange Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 17, 2017
Bill Burnett & Dave Evans, Co-Authors of 'How to Build a Well-Lived, Joyful Life”
29:38
<p>In this interview, Dave Evans & Bill Burnett, Co-authors of “Designing Your Life: How to Build a Well-Lived, Joyful Life” discussed:</p> <ul> <li>Design thinking </li> <li>How “dysfunctional beliefs” constrain our choices</li> <li>Design thinking tools: reframing, empathetic thinking, Odyssey Plans</li> <li>Idea generation</li> <li>Designing Your Life for Women</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-burnett-dave-evans/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-burnett-dave-evans/">Bill Burnett & Dave Evans, Co-Authors of 'How to Build a Well-Lived, Joyful Life” </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 10, 2017
Ann Kono, Partner, Chief Information Officer, and Risk Officer at Ares Management
28:36
<p>In this interview, Ann Kono, Partner, Chief Information Officer, and Risk Officer at Ares Management , discussed World Class IT Principle One, People and World Class Principle Five, External Partnerships. She also discussed:</p> <ul> <li>The interplay of Ann’s dual role as Chief Information Officer and Chief Risk Officer </li> <li>Data as the primary driver of success</li> <li>Using technology to separate the signal from the noise in data</li> <li>The talent challenge</li> <li>Creating a collaborative culture to increase innovation</li> <li>Balancing innovation and risk</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ann-kono/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ann-kono/">Ann Kono, Partner, Chief Information Officer, and Risk Officer at Ares Management</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 03, 2017
Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix
33:23
<p>In this interview, Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix, discussed World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. He also discussed:</p> <ul> <li>Back office verses front office CIOs</li> <li>The Four Pillars of CIO Excellence</li> <li>Shadow IT as a signifier of service gaps</li> <li>Eye on the Trends: artificial intelligence, big data, software defined networking </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brian-lillie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brian-lillie/">Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 26, 2017
Catherine Bessant, Chief Operations and Technology Officer of Bank of America
33:29
<p>In this interview, Catherine Bessant, Chief Operations and Technology Officer of Bank of America, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The necessity of combining technology and operations </li> <li>Responsible automated intelligence</li> <li>Bank of America is not a fintech company</li> <li>Guidelines for maximizing external partnerships</li> <li>Advantages businesses of scale have over startups</li> <li>Balancing innovation and risk</li> <li>The war for talent</li> <li>Talent planning and analysis</li> <li>Cloud security</li> <li>The importance of breadth and depth of experience</li> <li>The impact of board involvement on the individual and the organization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/catherine-bessant/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/catherine-bessant/">Catherine Bessant, Chief Operations and Technology Officer of Bank of America</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 19, 2017
David Trone, Co-Founder & Co-Owner of Total Wine & More
29:40
<p>In this interview, David Trone, Co-Founder & Co-Owner of Total Wine & More, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Total Wine & More’s bricks and clicks growth strategy</li> <li>The evloution of the customer expereince in the adult beverage industry</li> <li>The three Cs of Total Wine and More’s operating philoslphy</li> <li>Doing business in a heavily regulated industry</li> <li>Total Wine and More’s community involvment intitiatives</li> <li>David’s campaign for the Democratic nominaiton in Maryland’s 8th Congressional Distrcit</li> <li>The imporance of risk taking and failure</li> <li>David’s favorite wine varietals</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-trone/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-trone/">David Trone, Co-Founder & Co-Owner of Total Wine & More</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 12, 2017
Andrew Ng, Co-Founder & Co-Chairman of Coursera
28:59
<p>In this interview, Andrew Ng discusses World Class IT Principle One, People, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Andrew’s unique, evolving, and passion-driven career path</li> <li>The impact of AI on existing industries</li> <li>Recommendations for CIOs and CEOs starting their AI journey</li> <li>Advantages of implementing a centralized AI org structure</li> <li>Opportunities for smaller organizations to leverage AI</li> <li>How lifelong learning can minimize jobs displaced through AI</li> <li>The importance of building strong teams and cultures</li> <li>Key cultural components for success: work ethic and lifelong leaning</li> <li>Chinese verses US business culture</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/andrew-ng/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/andrew-ng/">Andrew Ng, Co-Founder & Co-Chairman of Coursera</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 05, 2017
Nick Colisto, Senior Vice President and Chief Information Officer of Xylem
21:06
<p>In this interview, Nick Colisto, CIO of Xylem, discusses World Class IT Principle Four, IT & Business Partnerships and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Xylem’s transformative journey into a digital business</li> <li>The advantages of evolving from individual systems to platforms</li> <li>Xylem’s Integrated System IT platform that enables customer engagement, operating efficiency, and growth</li> <li>Utilizing technology platforms to serve overall business priorities</li> <li>Xylem’s Five Star Model</li> <li>Methods for gaining insights from within and outside of the organization</li> <li>Xylem’s five strategic priorities</li> <li>The evolving organizational structure of IT</li> <li>Eyes on the trends: IoT for the front office, Iot for the back office, managed services</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/nick-colisto-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/nick-colisto-2/">Nick Colisto, Senior Vice President and Chief Information Officer of Xylem</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 29, 2017
Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP
27:00
<p>In this interview, Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Terry’s role as AARP’s chief enterprise strategy and innovation officert</li> <li>AARP’s innovation lab</li> <li>Driving an IT team to “be” the business, not only support the business</li> <li>AARP’s Formula for innovation: Innovation= Culture + Process</li> <li>Why CIOs make great strategy leaders</li> <li>AARP’s mission to close the digital literacy gap</li> <li>AARP’s broad ecosystem of external partners</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/terry-bradwell/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/terry-bradwell/">Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 22, 2017
George Corbin, SVP of Digital at Marriott International
43:31
<p>In this interview, George Corbin, Senior Vice President of Digital for Marriott International, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Marriott’s place among the highest revenue earners by a digital channel</li> <li>The maturity curve and the challenge of disruption for incumbent companies</li> <li>Advantages that incumbents have over startups in evolving industries</li> <li>Disrupting your own organization</li> <li>The millennial mindset that spans across multiple age demographics</li> <li>Marriott’s transformation of the service experience</li> <li>Leading and managing a transforming organization</li> <li>The impact of Airbnb on the hospitality industry</li> <li>Adapting across an organization to fundamental shifts in customers' needs and expectations</li> <li>The influence of culture and existing operating models on a company’s management of digital disruption</li> <li>Marriott’s embracement of the localization of the travel experience</li> <li>Characteristics of a successful Chief Digital Officer</li> <li>Building alliances and coalitions to drive and support change</li> <li>Using pilot programs to de-risk change for internal and external partners</li> <li>Messaging as a service, not marketing</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/george-corbin/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/george-corbin/">George Corbin, SVP of Digital at Marriott International</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 15, 2017
Kyle Nel, Executive Director of Lowe's Innovation Labs
37:23
<p>In this interview, Kyle Nel, Executive Director of Lowe's Innovation Labs, discusses World Class IT Principle One, People, Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Lowe’s Innovation Labs</li> <li>Lowe’s uncommon partnerships</li> <li>Maximizing efficiency and success by integrating internal and external talent</li> <li>Lowe’s Innovation Labs’ Collider</li> <li>The value of external partnerships</li> <li>Incremental verses meaningful innovation</li> <li>Lowe’s Narrative-driven innovation model</li> <li>Using behavioral science to drive transformation</li> <li>Metrics for measuring the success of innovation labs</li> <li>Lowe’s Innovation Labs’ projects: Lowe’s Holoroom, self-roaming robots, additive manufacturing</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kyle-nel/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kyle-nel/">Kyle Nel, Executive Director of Lowe's Innovation Labs</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 07, 2017
Mike Keller, CIO of Nationwide
36:51
<p>In this interview, Mike Keller, CIO of Local Nationwide, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Nationwide’s One-Brand alignment</li> <li>IT’s role in Nationwide’s initiatives to simplify, modernize, and reinvent their core businesses</li> <li>Optimizing for both business intimacy and economies of scale</li> <li>Vendor goverance</li> <li>Workforce planning for developing and transitioning team members for evolving organizations</li> <li>The opportunities provided by a long tenure as CIO</li> <li>Leadership strategies for creating an environment of learning, collaboration, and innovation</li> <li>Executive development and internal rotational development</li> <li>Columbus 2020: a private/public partnership to encourage economic development </li> <li>Eye on the trends: autonomous vehicles, the sharing economy, smart mobility </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-keller/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-keller/">Mike Keller, CIO of Nationwide</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 01, 2017
Bill Miller, SVP & CIO of NetApp
37:33
<p>In this interview, Bill Miller, CIO & SVP of NetApp, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Bill’s role in NetApp’s transformation from a data storage to a data management company</li> <li>NetApp’s internal product testing initiatives: Customer-1 and NetApp on NetApp</li> <li>The development of NetApp’s Data Fabric for seamlessly managing data</li> <li>The valuable feedback loop created when your CIO or IT peers are your customers</li> <li>How a culture of fraternity and flexibility encourages innovation</li> <li>The three topics on every CIO’s mind</li> <li>The importance of civility and collaboration for successfully running an IT department in a tech organization</li> <li>Pre-working the First 100 Days plan</li> <li>Eye on the Trends: Companies utilizing a hybrid of cloud-based utilities; Pay-as-you-go cloud model</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-miller/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-miller/">Bill Miller, SVP & CIO of NetApp</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 24, 2017
Brad Stone, Author of The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World
26:10
<p>In this interview, Brad Stone, author of <em>The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World</em>, discusses:</p> <ul> <li>The similarities and differences between the cultures of Airbnb and Uber</li> <li>The influence of Jeff Bezos and Amazon on Airbnb and Uber</li> <li>The successful balance of idealism and aggression as an indicator of a startup’s success</li> <li>The importance of startups having a strong executive team around a CEO</li> <li>Travis Kalanick’s and Brian Chesney’s leadership styles</li> <li>The role of tech companies in managing the cultural anxiety caused by technological advance</li> <li>Growing pains experienced by startups as they attempt to transition to public companies</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brad-stone/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brad-stone/">Brad Stone, Author of <em>The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World</em></a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 17, 2017
Angela Yochem, CIO of Rent-A-Center
26:28
<p>In this interview, Angela Yochem, CIO of Rent-A-Center, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Executing Rent-A-Center’s digital transformation</li> <li>CIOs driving business innovationt</li> <li>Taking intelligent risks</li> <li>The impact of a single decision across the enterprise</li> <li>Keeping the end-customer at the front of the decision making process</li> <li>Excelling in the First 100 Days</li> </li> <p>The two characteristics that board search committees are seeking in CIOs</li> </li> <p>Methods for staying abreast of and understanding cutting edge technology</li> </li> <p>Angela’s Entrepreneur as Residence experience</li> </li> <p>Eyes on the trends: Fast prototyping and feedback, Artificial intelligence, STEM education</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/angela-yochem-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/angela-yochem-2/">Angela Yochem, CIO of Rent-A-Center</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 10, 2017
Rick King, EVP and CIO of Thomson Reuters
31:37
<p>In this interview, Rick King, EVP and CIO of Thomson Reuters, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The role of the CIO in an information based company</li> <li>Recruiting and retaining talent</li> <li>Providing employees with opportunities for growth and advancement</li> <li>Leading with the mindset of a teacher or coach</li> <li>Proven techniques for increasing the presence of women in all levels of an organization</li> <li>Veteran advice for technologists seeking a board position</li> <li>The benefits of involving CIOS when developing strategic partnerships</li> <li>Creating symbiotic relationships with partners to drive and support growth and innovation </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rick-king-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rick-king-2/">Rick King, EVP and CIO of Thomson Reuters</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 03, 2017
Yvonne Wassenaar, CIO of New Relic
28:36
<p>In this interview, Yvonne Wassenaar, CIO of New Relic, discusses World Class IT Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Being a CIO in a cloud based company</li> <li>The importance of CIOs having both a horizontal viewpoint and a technological mindset</li> <li>Taking intelligent risks</li> <li>IT departments as integrators and collaborators</li> <li>The role of CIOs on corporate boards</li> <li>The internal and external functions of a modern CIO</li> </li> <p>Diversity in STEM fields</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/yvonne-wassenaar/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/yvonne-wassenaar/">Yvonne Wassenaar, CIO of New Relic</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 27, 2017
Tom Miller, CIO of Anthem
31:30
<p>In this interview, Tom Miller, CIO of Anthem, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Transferring knowledge and leadership skills across departments and industries</li> <li>Operating from a master plan to increase agility and support success</li> <li>The importance of customer-centricity both internally and externally</li> <li>Digital trends in healthcare</li> <li>The creation, design, and staffing of Anthem’s Innovation Studio</li> <li>Encouraging innovation and creating value by balancing freedom and a rigorous methodology</li> <li><strong>Eye on the Trends:</strong> The empowered consumer, Cognitive computing, Genomics </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-miller/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-miller/">Tom Miller, CIO of Anthem</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 20, 2017
Norm Fjeldheim, CIO and Head of Global Facilities of Illumina
38:53
<p>In this interview, Norm Fjeldheim, CIO and Head of Global Facilities at Illumina, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Illumina’s role in improving health</li> <li>Multiple management and organizational roles for CIOs</li> <li>Importance of technology to drive strategic decisions</li> <li>Cyber security</li> <li>Marriage of technology and facilities</li> <li>Collaboration between employees and divisions</li> <li><strong>Eye on the Trends</strong>: DevOps Model</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/norm-fjeldheim-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/norm-fjeldheim-2/">Norm Fjeldheim, CIO and Head of Global Facilities of Illumina</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 13, 2017
Eric Yuan, CEO, Zoom
29:05
<p>In this interview, Eric Yuan, CEO of Zoom, discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <p style="padding-left: 30px;">• Differentiation in the web conferencing space<br /> • Differentiation in the web conferencing space<br /> • Rationale behind deliberately controlling growth of Zoom in early days<br /> • Importance of having a company philosophy to deliver happiness to customers<br /> • Possibilities of Augmented Reality in the business world<br /> • Impact of Silicon Valley on new and upcoming companies<br /> • The need to create a culture of self-motivation for employees<br /> • Trade-offs required to build a sustainable company<br /> • Hybrid approach to selling to Small Businesses and Large Enterprises<br /> • Focus on existing customers rather than only pursuing new customers<br /> • Sequoia Capital’s impact on Zoom’s growth</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/eric-yuan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/eric-yuan/">Eric Yuan, CEO, Zoom</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 06, 2017
Keith Collins, EVP and CIO, SAS Institute, Inc.
31:21
<p>In this interview, Keith Collins, CIO of SAS Institute, discusses World Class IT Principle Two, Infrastructure and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <p style="padding-left: 30px;">• Orienting IT towards value<br /> • Differentiating IT within a company whose business is technology<br /> • The transformation and evolution taking place in the data analytics space<br /> • Perspectives on the cloud first strategy<br /> • Being “Customer Zero”<br /> • Internal and external security concerns<br /> • Eye on the trends: sensor-enabled IoT; the continued use of data to provide a holistic view in order to improve companies’ forecasts and decision-making</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/keith-collins/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/keith-collins/">Keith Collins, EVP and CIO, SAS Institute, Inc.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 27, 2017
Jay Rogers, CEO of Local Motors
33:09
<p>In this interview, Jay Rogers, CEO of Local Motors, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Local Motor’s micromanufacturing</li> <li>The development of a bespoke community</li> <li>The changes Local Motors provides in product development</li> <li>Strategic partnerships with their clients</li> <li>Jay’s history with entrepreneurship</li> <li>The “waking hours” of artificial intelligence and what it means for traditional industries</li> <li>Product education and its role in making the consumer ask, “Why do we care?”</li> <li>The changes on the horizon for the automotive industry</li> <li>Cars as upgradable hardware</li> <li>Customers as the only force able to push back on the supply driven economy of the automotive industry</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jay-rogers/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jay-rogers/">Jay Rogers, CEO of Local Motors</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 20, 2017
Mike Giresi, CIO of Royal Caribbean
37:04
<p>In this interview, Mike Giresi, CIO of Royal Caribbean Cruises, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Digital Transformation journey at Royal Caribbean</li> <li>Importance of Executive sponsorship for IT</li> <li>Role of CIO to as an interconnector between Enterprise strategy and IT implementation</li> <li>Value of technology from a customer point of view</li> <li>IT's ability to gain customer feedback in a B2C organization</li> <li>The needs of Data management and analytics</li> <li>Implications of shadow IT</li> <li>Bleeding technology trends for IT</li> <li>Relevance of cross functional teams to help push innovation within IT forward</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-giresi/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-giresi/">Mike Giresi, CIO of Royal Caribbean</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 13, 2017
Mark Settle, CIO of Okta
34:59
<p>In this interview, Mark Settle, CIO of Okta, discusses his book, The Truth From the Trenches: A Practical Guide to the Art of IT Management. He also discusses World Class IT Principle One, People, Principle Three, Project and Portfolio Management, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The nuances between the role of leadership and management</li> <li>Importance of financial management to help drive innovation within IT</li> <li>A need for IT to be involved with business partners beyond transactional relationships</li> <li>Demand management from the business partners to meet IT’s capacity</li> <li>Strategic techniques of attracting and retaining talent in Silicon Valley</li> <li>The importance of innovation labs to gather feedback from the broader organization</li> <li>Significance of how IT affects relationships with customers</li> <li><strong>Eye on the Trends:</strong> Agile Methodology, DevOps, Integrations</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mark-settle-3/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mark-settle-3/">Mark Settle, CIO of Okta</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 06, 2017
Peter Diamandis, Co-Founder, XPRIZE, Singularity University
22:45
<p>In this interview, Peter Diamandis, Co-Founder of XPRIZE and Singularity University, discusses World Class IT Principle One, People, and Principle Three, Project and Portfolio Management. Some of the topics discussed include:</p> <ul> <li>Peter’s interest in space and technology innovation, and how these common themes run through his various companies and initiatives</li> <li>How Peter divides his time and delegates responsibilities across his organizations</li> <li>The accelerating pace of technological change and the challenges and opportunities this presents for companies</li> <li>Best practices for corporate innovation, including scaling at the edges, experimentation,and more</li> <li>How companies can anticipate the disruptive forces in their industries and respond accordingly</li> <li>Peter’s views on artificial intelligence, and why he believes the opportunities outweigh the risks of the technology</li> </li> <p>Where Peter sees the greatest innovation taking place over the next one to three years</li> </li> <p>Peter’s thoughts on radical health and life extension</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/peter-diamandis/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/peter-diamandis/">Peter Diamandis, Co-Founder, XPRIZE, Singularity University</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 30, 2017
Mayor Bill Peduto, Mayor of Pittsburgh
23:05
<p>In this interview, Bill Peduto, Mayor of Pittsburgh, discusses WorldClass IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include </p> <ul> <li>Uber’s autonomous car fleet</li> <li>Pittsburgh as an urban test lab</li> <li>The City of Pittsburgh’s strategic partnerships with Carnegie Mellon and other institutions</li> <li>The pace of cultural and digital changes</li> <li>The sharing of data between government and private entities</li> <li>MetroLab and the benefits of municipal collaboration</li> <li>Pittsburgh’s innovation roadmap</li> <li>Technology’s impact on the Pittsburgh renaissance</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mayor-bill-peduto/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mayor-bill-peduto/">Mayor Bill Peduto, Mayor of Pittsburgh</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 23, 2017
Rob Nail, CEO, Singularity University
32:24
<p>In this interview, Rob Nail, Chief Executive Officer of Singularity University, discusses World Class IT Principle One, People, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerhips. Some of the topics discussed include:</p> <ul> <li>Rob’s path from entrepreneur to CEO, and the growth he has led at SingularityUniversity</li> <li>The accelerating pace of technology progress, and the importance of thoughtful and creative futures thinking</li> <li>How the lack of long-term thinking has contributed to economic instability and political and social unrest in the US and across the world</li> <li>The natural tendency for people to be pessimistic, and why the world needs rational optimists and storytellers</li> <li>Why current frameworks are insufficient for keeping pace with change, and how leaders can begin to change their mindset</li> <li>Best practices for corporations to experiment with new technologies and leverage innovation ecosystems</li> </li> <p>Intrapreneurship, innovation and scaling at the edges</li> </li> <p>Best practices from Lowe’s innovation lab Biography</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rob-nail/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rob-nail/">Rob Nail, CEO, Singularity University </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 16, 2017
Tristan Boutros, COO at The New York Times
24:21
<p>In this interview, Tristan Boutros, COO at The New York Times, discusses WorldClass IT Principle One, People, Principle Three, Project & Portfolio Management and Principle Four, IT and Business Partnerships. Some of the topics discussed include </p> <ul> <li>Tristan’s role at The New York Times</li> <li>The intersection between technology, product, and design</li> <li>The creation of holistic portfolios and teams</li> <li>Digital transformations internally and in consumer experiences</li> <li>The changes in offered products as digital transformations occur</li> <li>Organizational change in response to changing digital landscapes</li> <li>Industry trends</li> <li>Identifying skill sets for digital transformation</li> <li>Discovery and Experimentation</li> <li>Agile Project Management</li> <li>Global team structure and communication</li> <li><strong>Eye on the trends</strong>: process driven leaders, enterprise level agile mindset, data driven insights</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tristan-boutros/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tristan-boutros/">Tristan Boutros, COO at The New York Times</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 09, 2017
Dave Smoley, CIO of AstraZeneca
37:52
<p>In this interview, Dave Smoley, CIO of AstraZeneca discusses WorldClass IT Principle One, People, Principle Two, Infrastructure and Principle Four, IT and Business Partnerships. Some of the topics discussed include </p> <ul> <li>Transforming IT: Five pillars that guided the move to insourcing</li> <li>Leveraging cloud computing through use of a six-point cloud tool kit</li> <li>Effective change management</li> <li>Realizing the goal of making IT “twice as good at half the cost”</li> <li>Recruitment in light of the move to insourcing</li> <li>Innovation and experimentation</li> </li> <p>Eye on the trends: machine learning, cloud computing, mobile apps, UX, voice recognition, video, cyber</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/dave-smoley-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/dave-smoley-2/">Dave Smoley, CIO of AstraZeneca </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 02, 2017
Baljit Dail, CEO of JDA Software
30:36
<p>In this interview, Baljit Dail, CEO of JDA Software, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Importance of cross-functional team work to figure out product offerings</li> <li>Continually improving talent management and building people skills</li> <li>Importance of technology to drive strategic decisions</li> <li>Staying abreast of the competitive landscape</li> <li>Importance of investments in R&D towards developing more integrations</li> <li>Traditional brick and mortar retails versus digital natives</li> <li><strong>Eye on the Trends</strong>: Talent Management; Integration Platform; Supply Chain Solutions</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/baljit-dail/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/baljit-dail/">Baljit Dail, CEO of JDA Software</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 26, 2016
Shamim Mohammad, SVP and CIO of CarMax
21:33
<p>In this interview, Shamim Mohammad, Senior Vice President and Chief Information Officer of CarMax, discusses World Class IT Principle One, People, and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Online finance and home delivery as examples of digital transformation at CarMax</li> <li>Co-location and product teams</li> <li>Dev Ops’ role in innovation and execution</li> <li>Product teams consist of individuals from across the company and are responsible for business outcomes</li> <li>Open houses to showcase product teams’ work and current projects</li> <li>Recruiting top IT talent for the digital transformation</li> <li>“cloud first, mobile first” strategy</li> <li>Key trends: block chain, machine learning, mobile, cloud</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/shamim-mohammad/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/shamim-mohammad/">Shamim Mohammad, SVP and CIO of CarMax</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 19, 2016
Rob Alexander, CIO of Capital One
43:20
<p>In this interview, Rob Alexander, CIO of Capital One, discusses World Class IT Principle One, People, Principle Two, Infrastructure, Principle Three, Project & Portfolio Management, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Rob’s preview as CIO of Capital One, and his untraditional IT background</li> <li>How the organization has adopted agile development, as well as the agile mindset</li> <li>The IT department’s implementation of Dev Ops, and how they measure its effectiveness</li> <li>Using technology and organizational best practices to facilitate collaboration</li> <li>The company’s digital transformation, and the importance of understanding and positioning for disruptive change</li> <li>Competing with as well as partnering with Fin Tech startups, tapping into innovation ecosystems, and how Capital One leverages the advantages of its scale</li> <li>Some of the forward-looking products Capital One is developing for its customers</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rob-alexander/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rob-alexander/">Rob Alexander, CIO of Capital One</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 12, 2016
Peter Zeihan, Author of The Accidental Superpower and Shale New World
41:12
<p>In this interview, Peter Zeihan discusses the U.S.’s changing role in global security and trade; the precipitating factors responsible for these changes; the dominance of the U.S. as a superpower given global changes in geopolitics, demography and energy production; and the reasons why Mexico is uniquely positioned for continued growth, as well as other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/peter-zeihan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/peter-zeihan/">Peter Zeihan, Author of The Accidental Superpower and Shale New World</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 05, 2016
Terry West, SVP and CIO, Performance Food Group
39:55
<p>In this interview, Terry West, Senior Vice President and CIO of the Performance Food Group, discusses World Class IT Principle Two, Infrastructure and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>The hybrid model of IT organization at Performance Food Group</li> <li>PFG's transformation from a private equity owned company to going public</li> <li>How IT prepared PFG to meet compliance regulations and go public</li> <li>Simplifying and standardizing business processes and systems</li> <li>Using technology to enhance the customer experience</li> <li>Eye on the trends: Internet of Things, cloud services, analytics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/terry-west/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/terry-west/">Terry West, SVP and CIO, Performance Food Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 28, 2016
Susan Swart, CIO, International Monetary Fund
<p>In this interview, Susan Swart, CIO of the International Monetary Fund, discusses World Class IT Principle One, People, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Organization of the IT department given the broad purview of the IMF</li> <li>Sought-after skills and qualities of IT team members</li> <li>Creating a new ecosystem with the engagement of new partners</li> <li>Her path as an executive and advice for women in the field</li> <li>Mentoring programs and the importance of increasing the pool of potential female hires</li> <li>Eye on the trends: AI in surveillance and natural language processing, Fintech, block chain</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/susan-swart/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/susan-swart/">Susan Swart, CIO, International Monetary Fund</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 21, 2016
Scott Farquhar, Co-CEO, Co-Founder of Atlassian
<ul> </ul> <p>In this interview, Scott Farquhar, Co-CEO of Atlassian, discusses World Class IT Principle One, People; Principle Three: Project and Portfolio Management; Principle Four, IT and Business Partnerships; and Principle Five: External Partnerships. Some of the topics discussed include:</p> <ul> <li>The genesis of Atlassian</li> <li>Using the IT team as a point of entry</li> <li>The timing of venture capital funding and taking the company public</li> <li>Fostering a culture of innovation at Atlassian</li> <li>Serving multiple functions across a company</li> <li>Prospects for future growth</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/scott-farquhar/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/scott-farquhar/">Scott Farquhar, Co-CEO, Co-Founder of Atlassian</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 14, 2016
Stewart Butterfield, Founder and CEO of Slack
27:58
<p>In this interview,Stewart Butterfield, Founder and CEO of Slack, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The genesis of Slack</li> <li>How Slack was scaled to an enterprise level application</li> <li>What metrics are used to gauge the health of the business</li> <li>External inputs into Slack and the value they add</li> <li>Developers and partners in the Slack ecosystem</li> <li>The Slack Fund and its role in driving innovative ideas</li> <li>Stewart’s mentors and lessons learned from his entrepreneurial ventures</li> <li>How culture can drive productivity</li> <li>How talent management develops in a rapidly growing company</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stewart-butterfield/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stewart-butterfield/">Stewart Butterfield, Founder and CEO of Slack</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 07, 2016
David Thompson, EVP, Global Operations and Technology, CIO of Western Union
30:34
<p>This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.</p> <ul> </ul> <p>In this interview, David Thompson, Executive Vice President of Global Operations and Technology and the Chief Information Officer at The Western Union Company, discusses World Class IT Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Approaches to safeguarding company data</li> <li>Building partnerships to facilitate innovation</li> <li>The role IT plays in enhancing customer experience and supporting the engineering team’s new technologies</li> <li>Increasing significance of omnichannel experience in financial services</li> <li>Real time risk assessment tools used to address changing regulations</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-thompson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-thompson/">David Thompson, EVP, Global Operations and Technology, CIO of Western Union</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 31, 2016
Nuria Simo, CIO of Inter-American Development Bank
31:23
<p>This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.</p> <ul> </ul> <p>In this interview, Nuria Simo, CIO of Inter-American Development Bank, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>New Opportunities that can be leveraged through upcoming technologies</li> <li>IT’s structure across multiple regions and countries</li> <li>Importance of interacting with people on the field across different countries</li> <li>Incorporating technologies that serve the 21st century consumer</li> <li>Changing IT’s mindset to becoming customer centric</li> <li>Focusing on improving collaboration and knowledge sharing capabilities</li> <li><strong>Eye on the Trends</strong>: Internet of Things; Analytics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/nuria-simo/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/nuria-simo/">Nuria Simo, CIO of Inter-American Development Bank</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 24, 2016
Stephanie von Friedeburg, CIO of the World Bank
35:04
<p>In this interview, Stephanie von Friedeburg, CIO and VP for Information Technology Solutions of the World Bank, discusses World Class IT Principle One, People, Principle Three, Project/Portfolio Management, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The simplification of IT within the World Bank with the consolidation of the IT Department</li> <li>The changing skillsets needed in a simplified organization</li> <li>Digital, and the balance between marketing and IT in a digital organization</li> <li>How IT can act as an advisor to other parts of the business that may not have full visibility into the entire organization</li> <li>How she has utilized the venture capital community in her role as CIO</li> <li>Interesting technologies where the World Bank is actively exploring investment, including drones and satellite imagery</li> <li>How she develops insights from younger employees to develop new ideas </li> <li>How she ensures that she continues to develop insights from the existing employee set as well</li> <li>How she prioritizes ideas at the bank and her take on Waterfall compared to Agile methodologies</li> <li>Crowdsourcing and the areas that it can impact parts of her organization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stephanie-von-friedeburg-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stephanie-von-friedeburg-2/">Stephanie von Friedeburg, CIO of the World Bank</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 17, 2016
Michael Baresich, CIO of Ally Financial Inc
30:24
<p>This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.</p> <ul> </ul> <p>In this interview, Michael Baresich, CIO of Ally Financial Inc, discusses World Class IT Principle One, People; Principle Four, IT and Business Partnerships; and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Importance of cross-functional team work to figure out product offerings</li> <li>Keeping an eye out at various human interface platforms to integrate</li> <li>Being involved with external partners to understand technology landscape</li> <li>Incorporating technologies that serve the 21st century consumer</li> <li>Glimpse into the importance of how IT affects decisions requiring acquisitions of companies</li> <li>Strategic importance of being involved in Silicon Valley and Silicon Alley</li> <li><strong>Eye on the Trends</strong>: Human Machine Interface; Blockchain; Digital Assistants</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/michael-baresich-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/michael-baresich-2/">Michael Baresich, CIO of Ally Financial Inc</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 10, 2016
Rob Lux, EVP and CIO of Freddie Mac
25:53
<p>In this interview, Rob Lux, EVP and CIO of Freddie Mac discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>An overview of the recent projects where IT played an integral role</li> <li>Utilizing metrics to drive customer satisfaction</li> <li>The transformation undertaken by the IT department following the financial crisis</li> <li>The technologically-informed business executives present Freddie Mac</li> <li>Enhancing IT’s relationship with the organization through the BTO</li> <li>Governance practices for large scale agile projects</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rob-lux-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rob-lux-2/">Rob Lux, EVP and CIO of Freddie Mac</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 03, 2016
Yasir Anwar, Senior VP, Head of Digital Technology, Macy’s
29:01
<p>In this interview, Yasir Anwar, Senior VP, Head of Digital, Macy's, discusses World Class IT principle one, People, principle two, Infrastructure, and principle three, Project & Portfolio Management, with Metis Strategy. Some of the topics discussed include: </p> <ul> <li>Working across internal departments and with external partners to reach customer-centric goals</li> <li>Advantages Macy’s has as a long-standing brand vs. competition from digital native organizations</li> <li>Digital development to create the “omni customer” experience</li> <li>Restructuring of the organization based on the customer’s journey—the use of “domains”</li> <li>Macy’s Labs and the focus on entrepreneurship within the larger organization</li> <li>Talent attraction</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/yasir-anwar/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/yasir-anwar/">Yasir Anwar, Senior VP, Head of Digital Technology, Macy’s</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 26, 2016
Kathy McElligott, CIO of McKesson
25:53
<p>In this interview, Kathy discusses the following issues with Metis Strategy:</p> <ul> <li>The balance in a federated business model between shared services and independent business units</li> <li>Interoperability in the healthcare industry</li> <li>IT’s role in effectively using data analytics across the businesses/enterprise</li> <li>Board service</li> <li>Creation of technology hubs across the country to attract talent</li> <li>Relationship between McKesson Ventures (VC), IT, McKesson business units and startups</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kathy-mcelligott/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kathy-mcelligott/">Kathy McElligott, CIO of McKesson</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 19, 2016
Mike Heim, CIO of Whirlpool
29:25
<p>In this interview, Mike Heim, CIO of Whirlpool, discusses World Class IT principle one, People; principle three, Project and Portfolio Management; and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His responsibilities as CIO</li> <li>The benefits of being a product owner as well as a leader</li> <li>How dramatic change has allowed him and his team to become front office collaborators as well as back office support</li> <li>The future of IoT and its effects on home appliances</li> <li>How IT addresses security in an increasingly digital world</li> <li>A glimpse into how he managed to transform the workplace using Google Apps</li> <li>IT's role in the collaboration and development of new ideas</li> <li>The governance and culture required to create an organization that is able to respond quickly</li> <li><strong>Eye on the Trends</strong>: Cloud computing, 3D printing, Machine learning</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-heim/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-heim/">Mike Heim, CIO of Whirlpool</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 12, 2016
Craig Newmark, Founder of Craigslist and Craigconnects
24:25
<p>In this interview, Craig Newmark, Founder of Craigslist, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How Craigslist grew from a simple "cc" list</li> <li>The rationale for Craigslist's simple design</li> <li>Why he avoided investments from venture capitalists and bankers</li> <li>How Craigslist attracted employees</li> <li>The utilization of social media to connect people for mutual good</li> <li>Individuals of personal influence</li> <li>How the Bay Area has grown to attract so many talented people</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/craig-newmark/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/craig-newmark/">Craig Newmark, Founder of Craigslist and Craigconnects</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 05, 2016
Steve Phillips, SVP and CIO of Avnet
26:46
<p>In this interview, Steve Phillips, SVP and CIO of Avnet, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>An overview of Avnet and his responsibilities as the CIO</li> <li>Navigating Avnet through the technological changes of the past decade</li> <li>Delivering continuous improvement to achieve enterprise effectiveness</li> <li>Avnet's journey to the cloud</li> <li>Advantages of being an externally-facing CIO</li> <li>Criteria to distinguish the use of waterfall from agile for software development projects</li> <li>Insights he has garnered from serving as the chairman of the board at a local publications company</li> <li><strong>Eye on the Trends:</strong> Industrial Internet of Things, Machine Learning, Mobility</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/steve-phillips/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/steve-phillips/">Steve Phillips, SVP and CIO of Avnet</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 29, 2016
Diana McKenzie, CIO of Workday
32:17
<p>In this interview, Diana McKenzie, CIO of Workday, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How prior experience as a Workday customer has helped her transition into her role as the CIO</li> <li>Her thoughts on the evolving responsibilities of today’s CIO</li> <li>Tying enterprise architecture and microservices to empower business partners and stakeholders</li> <li>How technology advancement has driven collaboration among Workday’s C-suite executives</li> <li>IT's role in prospecting emerging technologies to create competitive advantage for the organization </li> <li>A glimpse into the priorities and strategic plans of the team she leads at Workday</li> <li><strong>Eye on the Trends</strong>:Big Data, Analytics, Virtual Personal Assistants</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/diana-mckenzie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/diana-mckenzie/">Diana McKenzie, CIO of Workday</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 22, 2016
Mike Schroepfer, Chief Technology Officer of Facebook
25:05
<p>In this interview, Mike Schroepfer, Chief Technology Officer of Facebook, discusses World Class IT Principle One, People, and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>The three innovation pillars that underpin Facebook’s ten-year roadmap</li> <li>The talent needs of Facebook extending beyond computer engineering</li> <li>Strategies for unifying a diverse talent pool to achieve a common goal</li> <li>Engaging in partnerships within the industry to accelerate the rate of technological change</li> <li>How utilizing Facebook in the workplace can bolster productivity and collaborative efforts among employees</li> <li>The idea of “cultural engineering” to build cohesion across an organization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-schroepfer/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-schroepfer/">Mike Schroepfer, Chief Technology Officer of Facebook</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 15, 2016
Rick Hopfer, CIO of Molina Healthcare
26:59
<p>In this interview, Rick Hopfer, CIO of Molina Healthcare, discusses World Class IT Principle Two, Infrastructure; Principle Three, Project and Portfolio Management; and Principle 5, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Strategic planning for dramatic projected growth</li> <li>Leveraging infrastructure</li> <li>Smart sourcing</li> <li>Nurturing innovation</li> <li>Striking a balance on employee security issues</li> <li><strong>Eye on the Trends</strong>: Social, Mobile, and Cloud Analytics; DNA/ Genomics; IoT connectivity in healthcare in real time</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rick-hopfer/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rick-hopfer/">Rick Hopfer, CIO of Molina Healthcare</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 08, 2016
Roger Pilc, Chief Innovation Officer of Pitney Bowes
25:19
<p>In this interview, Roger Pilc, Chief Innovation Officer of Pitney Bowes discusses World Class IT principle two, Infrastructure, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Exploring the roles and responsibilities of the Chief Innovation Officer</li> <li>Defining innovation, and the various types that exist at Pitney Bowes</li> <li>The importance of cultivating an ecosystem of partners to accelerate efforts for innovation</li> <li>The global innovation team at Pitney Bowes and how it approaches and organizes its work</li> <li>Processes and methodologies for incubating innovation</li> <li>Where Pitney Bowes draws its inspiration for innovation</li> <li><strong>Eye on the Trends:</strong> Internet of Everything, Commerce Cloud, Digital</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/roger-pilc/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/roger-pilc/">Roger Pilc, Chief Innovation Officer of Pitney Bowes</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 01, 2016
John Hagel, Co-Chairman of Deloitte's Center for the Edge
25:58
<p>In this interview, John Hagel, Co-Chairman of Deloitte's Center for the Edge, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The meaning and intent of Deloitte’s Center For the Edge</li> <li>Why the constant drive for efficiency will undermine the requirements of economic success for the future</li> <li>The importance of scalable learning and its implications on performance improvement</li> <li>Practices for instituting enterprise wide transformations</li> <li>Defining the “Passion of the Explorer” and how to unlock the passion of your employees</li> <li>How the American school system inhibits the development of true passion among its students</li> <li>Business strategies of the most successful tech-companies in Silicon Valley</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/john-hagel/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/john-hagel/">John Hagel, Co-Chairman of Deloitte's Center for the Edge</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 25, 2016
Jeff Dean, Head of Google Brain
44:18
<p>In this interview, Jeff Dean, Google Senior Fellow & Head of Google Brain, discusses World Class IT Principle One, People, Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>How Jeff’s role at Google (and the company itself) has evolved since he joined in 1999, and his current role as the head of Google Brain</li> <li>How Google resists organizational stasis and remains innovative, despite growing into a corporate behemoth</li> <li>Google’s vision for an AI first world, and how the company applies its fundamental AI research to improving and creating new products and service</li> <li>Trends in artificial intelligence such as open source software and conversational assistants</li> <li>Major challenges AI presents</li> <li>How companies in any industry can leverage artificial intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jeff-dean/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jeff-dean/">Jeff Dean, Head of Google Brain </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 18, 2016
Mike Macrie, CIO of Land O’Lakes
27:18
<p>In this interview, Mike Macrie, CIO of Land O'Lakes, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The ongoing digital transformation that is taking place in the farms of America</li> <li>How Land O’Lakes’ IT has evolved from a supporting function to an industry leader in innovation</li> <li>An overview of technologies that he and his team have developed to help revolutionize the way farmers work</li> <li>Successful management practices that he uses to streamline IT with the needs of the business, its partners, and clients</li> <li>Important emerging skills to be considered by all aspiring technologists</li> <li>The role of cybersecurity at Land O’Lakes</li> <li>Methods to prospect new technologies for the business</li> <li><strong>Eye on the Trends:</strong> Internet of Things, Artificial Intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-macrie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-macrie/">Mike Macrie, CIO of Land O’Lakes</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 11, 2016
Mike McNamara, CIO of Target
21:08
<p>In this interview, Mike McNamara, CIO of Target, discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Target, and the design decisions of the workplace</li> <li>The methods he uses to maintain customer prospective</li> <li>How he sees differences in customer behaviors between Europe and the United States</li> <li>The disappearance of “omnichannel” terminology in retail</li> <li>The absence of a digital-physical divide in retail</li> <li>The management of “offline” versus “online”</li> <li>The organizational systems he has used to promote efficiency</li> <li>What his priorities are for the foreseeable future</li> <li>Target’s reaction to information breaches and improved security</li> <li><strong>Eye on the Trends</strong>: Open Source</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-mcnamara/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-mcnamara/">Mike McNamara, CIO of Target</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 04, 2016
Nick Bostrom, Author of Superintelligence: Paths, Dangers, Strategies
32:47
<p>In this interview, Nick Bostrom, Author of <em>Superintelligence: Paths, Dangers, Strategies</em> discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>The increasing need for a focus on ethical behavior in a technology-driven world</li> <li>The role of existential risks in the field of research</li> <li>Current trends that are fueling the advancement of artificial intelligence</li> <li>The inherent implications that artificial intelligence has on the human civilization</li> <li>The complication that artificial intelligence presents as it is introduced to the business landscape</li> <li>The Future of Humanity Institute that he oversees</li> <li>People of influence on Nick’s personal development and the work he conducts</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/nick-bostrom/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/nick-bostrom/">Nick Bostrom, Author of Superintelligence: Paths, Dangers, Strategies</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 27, 2016
Geoff Hinton, the Father of Deep Learning
36:16
<p>In this interview, Geof Hinton, Distinguished Emeritus Professor at the University of Toronto, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>His day to day work as a professor at the University of Toronto and as a distinguished researcher at Google</li> <li>His thoughts on the current progress of the development of true artificial intelligence</li> <li>What inspired him to pursue his PhD in Artificial Intelligence when the topic was less prominent than it is today</li> <li>The founding of the Neural Computation and Adaptive Perception Program (NCAP) and how he brought these world class thinkers together</li> <li>The outcomes of his work at the NCAP</li> <li>His perspectives on non-profit work being a major player within the Artificial Intelligence space</li> <li>How much crossover there is between his work at the University of Toronto and his work at Google</li> <li>DeepMind, the importance of it, and how contests like the recent AlphaGo are important in the field of Artificial Intelligence</li> <li>His perspectives on the risk vs. opportunity within AI</li> <li>Whether the government has a role to play in pending job losses due to artificial intelligence</li> <li>His thoughts on the recent trend of skipping university to move straight into entrepreneurship</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/geoff-hinton/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/geoff-hinton/">Geoff Hinton, the Father of Deep Learning</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 20, 2016
Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University
51:36
<p>In this interview, Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>Singularity University and his role as co-chair of the Artificial Intelligence and Robotics track</li> <li>The ways in which AI can mitigate the heuristics inherent in human cognition</li> <li>How AI can be used to augment current human capability</li> <li>Strategies technology executives should use to think about AI</li> <li>The role the government should play in helping mitigate the potential job losses from AI</li> <li>His perspectives on the dangers of artificial intelligence that have been expressed by major thought leaders</li> <li>Advice on how to train workers to be prepared for the coming wave of AI</li> <li>How individuals can prepare themselves for the opportunity of AI</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/neil-jacobstein/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/neil-jacobstein/">Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 13, 2016
Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence
33:41
<p>In this interview, Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>High impact Artificial Intelligence research and engineering at the Allen Institute for Artificial Intelligence</li> <li>Some promising future outcomes of developments within the artificial intelligence field</li> <li>Why equating intelligence with autonomy is inaccurate</li> <li>His perspectives on the dangers of artificial intelligence that have been expressed by major technology leaders</li> <li>Job displacement and the role of government in ensuring an easier transition</li> <li>Methods he uses to stay current on upcoming technology trends</li> <li>The role Paul Allen plays in the day to day operations</li> <li>Partner organizations and the benefits of those partnerships</li> <li>The people who most influenced him to become a serial entrepreneur</li> <li>The significance of Alpha Go defeating the human international champion of Go</li> <li>Advice on the use of artificial intelligence for enterprises considering the use of AI</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/oren-etzioni/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/oren-etzioni/">Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 06, 2016
Greg Meyers, CIO of Motorola Solutions
29:41
<p>In this interview, Greg Meyers, CIO of Motorola Solutions, discusses World Class IT Principle One, People, and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Motorola Solutions, and his role as CIO of the organization</li> <li>Items on his roadmap for the year ahead</li> <li>How he engages external customers and utilize those insights to create his IT strategy</li> <li>The ways in which he interacts with other CIOs at customer organizations</li> <li>The processes and skills that have been necessary to shift to a “customer-first” culture within IT</li> <li>The methods he used to shift IT from a support organization to becoming a strategic enabler</li> <li>How he has worked to insource some previously outsourced business processes</li> <li>His career path through the pharmaceutical industry to his eventual hiring at Motorola Solutions</li> <li><strong>Eye on the Trends</strong>: The Internet of Things, Big Data, Artificial Intelligence, and the Cloud</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/greg-meyers/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/greg-meyers/">Greg Meyers, CIO of Motorola Solutions</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 30, 2016
Angela Duckworth, Author of Grit: The Power of Passion and Perseverance
<p>In this interview, Angela Duckworth, Author of <em>Grit: The Power of Passion and Perseverance</em>, discusses World Class IT Principle One, People. Some of the topics discussed include:</p> <ul> <li>The definition of “Grit” and how she had made it part of her life’s work</li> <li>How passion is something that must be found and how it contributes to “Grit”</li> <li>The development of the “Hard Thing Rule” and what that means</li> <li>The traits of gritty people: interest, practice, purpose, and hope</li> <li>Her background teaching math in NYC and how that influences her thoughts on “Grit”</li> <li>Lessons for organizations that have formulated a gritty culture</li> <li>How you should factor grittiness into recruiting</li> <li>The Character Lab in Philadelphia that she runs, and its mission</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/angela-duckworth/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/angela-duckworth/">Angela Duckworth, Author of Grit: The Power of Passion and Perseverance</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 23, 2016
Scott McNealy, CEO of Wayin
<p>In this interview, Scott McNealy, CEO of Wayin, talks with Peter High. Some of the topics discussed include:</p> <ul> <li>The inspiration behind Wayin, his digital marketing software company</li> <li>The disadvantages of locating a company in the San Francisco Bay Area</li> <li>The tremendous growth of Wayin and EngageSciences</li> <li>The sophistication and evolution of executives who have worked with Wayin’s offering</li> <li>How Wayin uses insights and real-time campaign tweaking to change the decisions it makes</li> <li>How his work at multiple times of the Internet’s growth will fuel his activities around new trends including cloud, mobile, and social</li> <li>The resources he uses to remain abreast of innovation and technology</li> <li>The future of the Chief Information Officer role</li> <li><strong>Eye on the Trends</strong>: Big Data, and the intersection of new and old industries</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/scott-mcnealy/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/scott-mcnealy/">Scott McNealy, CEO of Wayin</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 16, 2016
Atticus Tysen, CIO of Intuit
<p>In this interview, Atticus Tysen, CIO of Intuit, discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His journey across multiple parts of Intuit, culminating with the CIO position</li> <li>Working in a technology company where all employees are tech-savvy</li> <li>The advantage of being both a “consumer” and now producer of IT’s value to the organization</li> <li>Methods IT has used to become “product leaders” rather than “order takers” within the organization</li> <li>How he has ensured that the team understands how “customer-centric” technology is used within the organization</li> <li>The skills and roles that are rising in importance within Intuit</li> <li>Advice he would give to CIOs not at technology companies, as a CIO who has worked at multiple tech-centric organizations</li> <li>Resources he uses to remain abreast of innovation and technology</li> <li><strong>Eye on the Trends</strong>: Data, and the shift to managed and hosted solutions</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/atticus-tysen/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/atticus-tysen/">Atticus Tysen, CIO of Intuit</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 09, 2016
Guy Chiarello, President of First Data Corporation
<p>In this interview, Guy Chiarello, President of First Data Corporation discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His role as President of First Data Corporation</li> <li>Strategic priorities of the organization</li> <li>Innovation, and how he measures whether the organization is innovating appropriately</li> <li>The balance between innovation and security</li> <li>How he thinks about “digital” and the evolution of digital business</li> <li>How he has expanded beyond the typical “back-office” function of many CIOs to become client-facing</li> <li>How he recruited the team around him, and what he looks for as an IT executive</li> <li>How his experience as a CIO shapes his current relationship with First Data Corporation’s CIO</li> <li>Recruiting and talent acquisition from colleges and universities</li> <li>Advice he would give to other CIOs to rise beyond that position</li> <li><strong>Eye on the Trends</strong>: Cloud, Mobile, Social, Data, Security, and BlockChain</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/guy-chiarello/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/guy-chiarello/">Guy Chiarello, President of First Data Corporation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 02, 2016
Paul Chapman, CIO of Box
<p>In this interview, Paul Chapman, CIO of Box, discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His role as Chief Information Officer of Box and how he prepared for that role</li> <li>The ways in which he thinks about differentiating the business of Box</li> <li>How his organization operates as the first “customer” of the company’s products</li> <li>How he has built his team and planned his workforce from a skills and responsibilities standpoint, as a digital-native organization</li> <li>What it is like to operate in an organization where change is not only inevitable, but also viewed as a source of strength</li> <li>How Box views security as it invests in other forms of security, as well as its own</li> <li><strong>Eye on the Trends</strong>: Cloud, Security, and new work style</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/paul-chapman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/paul-chapman/">Paul Chapman, CIO of Box</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 25, 2016
Greg Brockman, Co-Founder and CTO of OpenAI
<p>In this interview, Greg Brockman, Co-Founder and CTO of OpenAI discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>The great potential for artificial intelligence to positively impact humanity</li> <li>Greg’s experience as CTO of stripe, and the transition from high-growth startup to mission driven non-profit</li> <li>How Greg thinks about staffing, and how OpenAI’s bold mission and unique structure acts as a magnet for top talent</li> <li>How AI may replace more jobs than it creates, the economic disruption it could cause, and the role of government in easing the societal shift</li> <li>The risks of AI, and the pressures of AI development versus AI safety</li> <li>The role investor-founders Elon Musk and Sam Altman play in OpenA, and where Greg draws inspiration from</li> <li>The trend of open sourcing AI development</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/greg-brockman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/greg-brockman/">Greg Brockman, Co-Founder and CTO of OpenAI</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 18, 2016
Scott Phoenix, Co-Founder of Vicarious
<p>In this interview, Scott Phoenix, Co-Founder of Vicarious discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>The Artificial General Intelligence differs from Artificial Narrow Intelligence</li> <li>How Vicarious is applying cognitive science to build next generation general intelligence algorithms</li> <li>How AI may replace more jobs than it creates, and new economic and social constructs that could ease the societal shift</li> <li>Vicarious’s decision to prioritize social good over investor returns, and why more companies should do the same</li> <li>How Vicarious assembled an all-star group of investors including Elon Musk, Mark Zuckerberg, Jeff Bezos, and more</li> <li>Education and if entrepreneurship can be taught in the classroom</li> <li>The balance between the promise and peril of AI</li> <li>World’s Fair style demonstrations of AI, including the recent AlphaGo win and Vicarious’s 2013 cracking of CAPTCHA</li> <li>How Scott thinks about staffing, and how Vicarious’s bold mission acts as a magnet for top talent</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/scott-phoenix/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/scott-phoenix/">Scott Phoenix, Co-Founder of Vicarious</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 11, 2016
Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com
<p>In this interview, Arne Josefsberg, Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Background on GoDaddy’s business</li> <li>Arne’s strategic priorities at GoDaddy for the future</li> <li>International expansion and the role that IT plays in the GoDaddy’s international growth strategy</li> <li>How he has built and organized his team to focus on the global cloud</li> <li>Openstack and how he has focused a large amount of his efforts in that area</li> <li>The launch of a social-minded intranet at GoDaddy</li> <li>How he sees the role of CIO within an organization where everybody has a high level of technology expertise</li> <li><strong>Eye on the Trends</strong>: Big Data and Analytics, Security, DevOps, Software Defined Networks</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/arne-josefsberg/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/arne-josefsberg/">Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 04, 2016
Anne Margulies, University CIO of Harvard
<p>In this interview, Anne Margulies, University Chief Information Officer of Harvard discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Her role as the CIO of Harvard University</li> <li>The strategic plans and future priorities of the IT organization</li> <li>The IT Academy and how she builds new skills for her staff</li> <li>How the IT Academy is administered, and how it functions</li> <li>The toolkit of every IT professional and how she determines what skills are necessary within IT teams</li> <li>Her history with massive open online courses (MOOCs) including edX and HarvardX</li> <li><strong>Eye on the Trends:</strong> The Internet of Things, Online Learning</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/anne-margulies/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/anne-margulies/">Anne Margulies, University CIO of Harvard</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 28, 2016
Kevin Steele, CTO of Cars.com
<p>In this interview, Kevin Steele, Vice President of Technology of Cars.com discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>How he thinks about the experience for both the car buyer and the dealership</li> <li>His role as Vice President of Technology</li> <li>The way he collaborates with other areas of the organization</li> <li>How he gauges success amongst the customers of his organization</li> <li>The growth of mobility as a channel and how that has evolved the customer experience</li> <li>His strategic planning process</li> <li>How he works to understand emerging technology trends</li> <li>The move from Waterfall to Agile development</li> <li>Common elements from the multiple companies where he has worked within IT departments</li> <li>How he has gone about shaping and instilling the culture of the organizations he has worked in</li> <li><strong>Eye on the Trends:</strong> Mobile, Autonomous vehicles, and the Big Data space</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kevin-steele/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kevin-steele/">Kevin Steele, CTO of Cars.com</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 21, 2016
Marcy Klevorn, CIO of Ford Motor Company
<p>In this interview, Marcy Klevorn, CIO of Ford Motor Company discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Her experience transitioning into the role of CIO of Ford</li> <li>Strategic priorities for the past several years</li> <li>How she has modified her strategic plans to encompass technology simplification</li> <li>Innovation, and IT’s role in shaping the driver experience</li> <li>The One Ford strategic business plan of the organization</li> <li>Women in Technology and how she encourages other women to join the ranks of technology</li> <li>The talent factory within Ford, and how its many alumni, including multiple Fortune 500 CIOs have been so successful</li> <li>Her favorite vehicles, and the future of driverless technology in automobiles</li> <li>How IT is able, as customers of the company, to provide feedback about its products</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/marcy-klevorn/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/marcy-klevorn/">Marcy Klevorn, CIO of Ford Motor Company</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 14, 2016
Kim Stevenson, CIO of Intel
<p>In this interview, Kim Stevenson, CIO of Intel, discusses World Class IT Principle one, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>Her priorities for the next year, including Big Data and Analytics</li> <li>Methods she is using to communicate and create cultural change across the organization</li> <li>The IT Annual Plan, how it was been honed, and its wide distribution</li> <li>IT’s role in bringing innovation to the business units</li> <li>Security and how she balances risk taking with risk mitigation</li> <li>Her membership on the board of Cloudera and how she began the process of board membership</li> <li>What she has brought back to her job from her board memberships</li> <li>Transparency in operations and how she approaches social media in that way</li> <li>The state of women in technology and how she advocates for continuing progress</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kim-stevenson-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kim-stevenson-2/">Kim Stevenson, CIO of Intel</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 07, 2016
Antoine Blondeau, CEO of Sentient Technologies
<p>In this interview, Antoine Blondeau, CEO of Sentient Technologies, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>The state of the artificial intelligence industry and his work over the past fifteen years</li> <li>How Sentient Technologies has applied there work to the retail and online shopping industry</li> <li>How the technology maps out the process of interaction to create a better user experience</li> <li>The large amount of capital currently held by Sentient Technologies and his plans for those funds</li> <li>The war for talent in Silicon Valley</li> <li>The balance between innovation and safety within the artificial intelligence industry</li> <li>How he thinks about artificial intelligence in his daily life</li> <li>The strategic planning process, and what he sees coming in the next five to ten years</li> <li>Why he chose to pursue his career in the United States as opposed to Europe</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/antoine-blondeau/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/antoine-blondeau/">Antoine Blondeau, CEO of Sentient Technologies</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 29, 2016
Lidia Fonseca, CIO of Quest Diagnostics
<p>In this interview, Lidia Fonseca, CIO of Quest Diagnostics, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Quest Diagnostics, their scale, technology, and partnerships</li> <li>Her role as Chief Information and the responsibilities of her role</li> <li>How she encourages her team to engage with customers</li> <li>Big Data and how her team structures and analyzes the huge amount of data at Quest Diagnostics</li> <li>Security and how she balances innovation and risk-taking with security considerations</li> <li>Her membership on the board of Gannett, and how she came across the opportunity to join</li> <li>How boards of directors will continue to look for technical expertise as companies try to become digital</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/lidia-fonseca/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/lidia-fonseca/">Lidia Fonseca, CIO of Quest Diagnostics</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 22, 2016
Amy Doherty, CIO of AARP
<p>In this interview, Amy Doherty, CIO of AARP, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Her role as Chief Information Office of the AARP, and how he transitioned from the interim CIO role</li> <li>Continuity during the transition of CIOs</li> <li>Leadership and her approach to culture within IT</li> <li>Communication within and outside of IT and the value inherent from improved communications</li> <li>Innovation and how it is encouraged within IT</li> <li>Security and how risk is managed across the enterprise</li> <li>Women in IT and how she has helped improve opportunities for rising women in technology</li> <li><strong>Eye on the Trends:</strong> Cohesive user experiences, wearable technology, and autonomous vehicles </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/amy-doherty/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/amy-doherty/">Amy Doherty, CIO of AARP</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 15, 2016
Chris Perretta, Global Head of Enterprise Data and Technology of State Street
<p>In this interview, Chris Perretta, Global Head of Enterprise Data and Technology of State Street, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His responsibilities as Global Head of Enterprise Data and Technology of State Street Bank</li> <li>How his staff has been re-organized as the emphasis on data and technology has taken place</li> <li>The digital enterprise, and how he thinks about digital customer experience</li> <li>The implementation of Industrial Agile</li> <li>How he tracks the value and ROI of investments within the IT department</li> <li>Projects that have been innovative within the organization</li> <li>How he has managed the portfolio of projects and ensured that IT has become more standardized</li> <li>The value of technology and how non-technical people have become more interested in technology</li> <li>Security and how he balances the need for security with innovation and risk-taking</li> <li><strong>Eye on the Trends:</strong> Blockchain (a distributed database based on bitcoin protocol)</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/chris-perretta/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/chris-perretta/">Chris Perretta, Global Head of Enterprise Data and Technology of State Street</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 08, 2016
Jim Swanson, CIO of Monsanto
<p>In this interview, Jim Swanson, Chief Information Technology Officer of Monsanto, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His role as Chief Information Officer of Monsanto</li> <li>The digital revolution occurring in the agriculture industry</li> <li>How IT works with other parts of the organization to develop digital plans across the enterprise</li> <li>How the recruiting and skills needed within IT have changed</li> <li>The internal brand of IT within Monsanto to assure its place within the enterprise</li> <li>How IT interacts with the ultimate customers of the organization</li> <li>His career path to agriculture through the pharmaceutical industry and others</li> <li>Universal similarities across multiple industries within the IT department </li> <li><strong>Eye on the Trends:</strong> Decision science and analytics, predictive and prescriptive modeling, the Internet of Things</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jim-swanson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jim-swanson/">Jim Swanson, CIO of Monsanto</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 01, 2016
Jim Fowler, CIO of General Electric
<p>In this interview, Jim Fowler, Chief Information Officer at General Electric, discusses World Class IT Principle One, People, and Principle Two, Infrastructure, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How he has transitioned to the role of GE’s CIO, having come from GE Capital</li> <li>His area of responsibility</li> <li>The financial acumen required for the job, and how he associates with those that have a deeper financial background.</li> <li>Digital, and his vision for it within the company, including the Predix platform</li> <li>Succession and career planning within GE</li> <li>How he has organized his first few months within the role of CIO</li> <li>Security and how data is secured within GE</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jim-fowler-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jim-fowler-2/">Jim Fowler, CIO of General Electric</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 25, 2016
Mike Rhodin, SVP of IBM Watson
<p>In this interview, Mike Rhodin, Senior Vice President of IBM Watson, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>• Whether Watson was always planned as a business line, and how things evolved within the Watson idea</li> <li>• The mechanics of Watson, and who is involved with the creation of knowledge for Watson to pull from</li> <li>• The three service offerings, Watson Discovery Advisor, Watson Analytics, and Watson Explorer</li> <li>• Some of the common threads across industries that make them ripe for usage of Watson</li> <li>• Whether there is a traditional functional head who utilizes and procures Watson</li> <li>• The balance between Artificial Intelligence and the safety needed with Artificial Intelligence</li> <li>• The divide between those who are leveraging the Watson platform and those who are/will not</li> <li>• How he sees Watson developing over the next five and ten years</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-rhodin/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-rhodin/">Mike Rhodin, SVP of IBM Watson</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 18, 2016
Trevor Schulze, CIO of Micron Technology
<p>In this interview, Trevor Schulze, Chief Information Officer of Micron Technology , discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>How he became the first CIO of Micron Technology, and how he prepared to start the role</li> <li>How his experience as an IT executive has helped him converse with senior management</li> <li>How he organized himself during his first 100 days in the role of CIO</li> <li>Some examples of the quick wins and organization changes he made upon joining Micron technology</li> <li>Strategic imperatives within IT that he determined early in his tenure</li> <li>Measures of success and how he has tracked the success of IT</li> <li>How he has worked in companies that have IT as a focal area of the organization during his career path at many major technology brands</li> <li>The war for talent within IT companies and how Micron’s university grants have helped benefit the organization to find strong talent within IT</li> <li>How he considers the input of younger employees and the experience of more tenured employees</li> <li><strong>Eye on the Trends:</strong> Data as a strategic asset, machine learning, security</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/trevor-schulze/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/trevor-schulze/">Trevor Schulze, CIO of Micron Technology</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 11, 2016
Tom Reilly, CEO of Cloudera
<p>In this interview, Tom Reilly, Chief Executive Officer of Cloudera, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His organization, Cloudera, where it stands now, and the current priorities at Cloudera</li> <li>The path to success for older organizations with large antiquated infrastructures and for Digital-native organizations</li> <li>Industries that Cloudera is working with the most</li> <li>How Cloudera maintains its competitive advantages</li> <li>How he came to be at Cloudera after the founding of the organization</li> <li>The way in which he has forged a strong relationship with the founders of the organization</li> <li>How the organization thinks about remaining a private company compared to going public</li> <li>The team at Cloudera and the methods he uses to build and retain the team</li> <li>How he thinks about strategic planning and how the organization continues to pivot</li> <li>The relationships that have been built with several MOOCs (Massive Online Open Courses)</li> <li>Some industry-specific use cases </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-reilly/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-reilly/">Tom Reilly, CEO of Cloudera</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 04, 2016
Cynthia Stoddard, SVP and CIO of Netapp
<p>In this interview, Cynthia Stoddard, Senior Vice President and Chief Information Officer of Netapp, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Her organization, Netapp, the significant transformation it is undergoing, and IT’s role in that transformation</li> <li>How her organization uses its own products and the advantages of being a CIO in an organization that serves IT departments</li> <li>The way that she and her team engages with Netapp’s customer base</li> <li>IT’s role in innovation at Netapp</li> <li>The methods used to track and retain excellent IT talent</li> <li>Her career path and areas of commonality between IT departments in different industries</li> <li>The strengths of younger employees of the organization and the talent they bring to the organization</li> <li><strong>Eye on the Trends</strong>: Cloud infrastructure, the Digitization of Business</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cynthia-stoddard/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cynthia-stoddard/">Cynthia Stoddard, SVP and CIO of Netapp</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 28, 2015
Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink
<p>In this interview, Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His organization, CenturyLink, and his role within the organization</li> <li>His multi-decade tenure at the organization, and how IT’s contribution to the organization has changed over that period of time</li> <li>How IT recruits individuals from other parts of the organization, and the rotational program that exists within CenturyLink</li> <li>Innovation, the role that IT plays in innovation, and the methods of innovation within the organization</li> <li>The on-demand resource model within IT, and the rationale behind the model</li> <li>Growth through acquisition, and the role that IT plays in M&A at CenturyLink</li> <li>The importance of gaining knowledge of the business, rather than just the technology</li> <li><strong>Eye on the Trends</strong>: Mobile-first mentality, services approach to architecture, Agile methodologies, and analytics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-bradley/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-bradley/">Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 21, 2015
Michael Baresich, Chief Information Officer of Ally Financial
<p>In this interview, Michael Baresich, Chief Information Officer at Ally Financial, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His company, Ally Financial</li> <li>How his organization transitioned from 70% government ownership, and the role IT played in that transition </li> <li>The culture of the organization</li> <li>Metrics used to gauge progress during his initial time at the organization</li> <li>How he maintained the balance of IT activities needed for growth with cost-cutting in the wake of the recession </li> <li>Digital, and how he partners with other parts of the organization from a digital perspective</li> <li>The extent to which he has in-sourced some IT activities and how he set the organization on that path</li> <li>His strategy and priorities for the future</li> <li>The skill inventory of the organization and how he builds out the skills needed within his team</li> <li>The process he uses to ensure that his team is up to date on new technologies</li> <li><strong>Eye on the Trends</strong>: Existing consumer technology being optimized for enterprise uses</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/michael-baresich/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/michael-baresich/">Michael Baresich, Chief Information Officer of Ally Financial</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 14, 2015
Ron Ross, Fellow of the National Institute of Standards and Technology
<p>In this interview, Ron Ross, Fellow at the National Institute of Standards and Technology, discusses World Class IT Principle Two, Infrastructure and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>His organization, the National Institute of Standards and Technology, and his role within it</li> <li>The paradigm shift in the complexity of technology and our ability to protect it</li> <li>How the Internet of Things complicates the security problems already in place</li> <li>NIST’s publication - Systems Security Engineering: An Integrated Approach to Building Trustworthy Resilient Systems</li> <li>Who NIST engages for their publications and how they engage with their partners</li> <li>TACIT Security – Threats, Assets, Complexity, Integration, and Trustworthiness</li> <li>How people-centric security problems can be better addressed</li> <li>The role that business continuity and disaster recovery plans play in security</li> <li>Building security into systems to increase the level of confidence in systems</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ron-ross/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ron-ross/">Ron Ross, Fellow of the National Institute of Standards and Technology</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 07, 2015
Roger Gurnani, Chief Information and Technology Architect of Verizon Communications
<p>In this interview, Roger Gurnani, Chief Information and Technology Architect of Verizon Communications, discusses World Class IT principle one, People, and principle two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>What his title of Chief Information and Technology Architect encompasses</li> <li>His strategic imperatives that he and his team are pursuing</li> <li>The digital revolution and how he has handled the pace of change within the organization</li> <li>ThinkSpace and the Internet of Things within Verizon</li> <li>His career path and his experience within multiple areas of Verizon’s large organization</li> <li>How talent management is undertaken at the organization</li> <li><strong>Eye on the Trends:</strong> Digital, Cloud Technology, 5G Wireless Technology</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/roger-gurnani/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/roger-gurnani/">Roger Gurnani, Chief Information and Technology Architect of Verizon Communications</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 30, 2015
Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands
<p>In this interview, Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>What the Chief Information Officer role entails at Dunkin’ Brands </li> <li>How employees, as customers of Dunkin’ Brands, are able to suggest innovative ideas and technologies to enhance the customer experience</li> <li>The strategy side of his role, and how that opportunity came under his purview</li> <li>How technology is driving the corporate strategy and some examples within Dunkin’ Brands</li> <li>Strategic planning, the process currently in place, and how IT strategy informs corporate strategy</li> <li>Whether the role of strategy creation within businesses will continue to be undertaken by CIOs</li> <li>The rotational program at Dunkin’ Brands to find talented future leaders in other areas of the company </li> <li>How his role as CIO has changed across multiple industries in his career path</li> <li>How he thinks about security</li> <li><strong>Eye on the Trends:</strong> Cloud Infrastructure, the growth of consumer technology, and Mobile Technology</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jack-clare/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jack-clare/">Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 23, 2015
Sophie Vandebroek, CTO of Xerox and President of the Xerox Innovation Group
<p>In this interview, Sophie Vandebroek, Chief Technology Officer of Xerox and President of the Xerox Innovation Group, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Her roles as Chief Technology Officer of Xerox and as President of the Xerox Innovation Group</li> <li>The creation of strategy and interaction with customers that the team focuses on</li> <li>“Dreaming” sessions and the process of innovation at Xerox</li> <li>What skills are growing in demand at Xerox</li> <li>How the innovation and creative idea creation process are linked with the idea of fun </li> <li>Xerox’s path ahead to bringing more female talent into the technical ranks of the organization</li> <li>PARC (the Palo Alto Research Center) and its influence on the greater Xerox organization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sophie-vandebroek/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sophie-vandebroek/">Sophie Vandebroek, CTO of Xerox and President of the Xerox Innovation Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 16, 2015
Donagh Herlihy, EVP of Digital and CIO of Bloomin' Brands
<p>In this interview, Donagh Herlihy, Executive Vice President of Digital and CIO of Bloomin' Brands, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>A review of Bloomin Brands and its entities across the United States</li> <li>His role and responsibilities as EVP of Digital</li> <li>How he manages the digital team, managing digital separately from IT</li> <li>The digital consumer journey and how he engages customers to find insights amongst customer groups</li> <li>How he feels about CIOs undertaking the responsibility of “Digital” within an enterprise</li> <li>How he has taken on additional responsibilities within the organization</li> <li>How he encourages his IT team to translate consumer technology advances to enterprise technology change</li> <li><strong>Eye on the Trends:</strong> Improving consumer technology and the consumerization of IT</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/donagh-herlihy/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/donagh-herlihy/">Donagh Herlihy, EVP of Digital and CIO of Bloomin' Brands</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 09, 2015
John Marcante, Chief Information Officer of the Vanguard Group
<p>In this interview, John Marcante, Chief Information Officer of the Vanguard Group, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How he works with colleagues and customers to develop technology to serve clients and manage investments</li> <li>What traits he believes CIOs need in order to be successful given changing technology trends</li> <li>The rotational program within Vanguard to move employees between IT and other divisional roles</li> <li>IT’s role in championing digital within the organization</li> <li>The methods he has used to bring start-up methodologies within a much larger organization</li> <li>Talent management, and how he trains and recruits for needed new skills</li> <li>The advantage of having IT personnel within other parts of the organization</li> <li>The benefits of having IT’s own employees as customers of the organization</li> <li><strong>Eye on the Trends:</strong> Predictive Analytics, and Artificial Intelligence Engines </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/john-marcante/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/john-marcante/">John Marcante, Chief Information Officer of the Vanguard Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 02, 2015
Timothy Kasbe, Chief Operating Officer of Gloria Jeans
<p>In this interview, Timothy Kasbe, Chief Operating Officer of Gloria Jeans, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>A review of Gloria Jeans and his role as Chief Operating Officer</li> <li>Strategic priorities and his roadmap for the next several years</li> <li>His international career, and how he has adjusted to a role within Russia</li> <li>Retail within Russia and how he has found the technical capabilities of Gloria Jeans, and Russia, from a broader perspective</li> <li>Sources of innovation and how they have changed in the retail space across his career</li> <li>How his time as CIO has prepared him to be the COO</li> <li>Advice on how to follow this same path as a CIO at another company</li> <li>How he handles internal versus external security capabilities</li> <li><strong>Eye on the Trends:</strong> Human Technology Interfaces, Virtual Reality, the Internet of Things, Machine Learning, Cloud Computing, the Digitization of Enterprise, Customer Centricity, Security</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/timothy-kasbe/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/timothy-kasbe/">Timothy Kasbe, Chief Operating Officer of Gloria Jeans</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 26, 2015
Linda Clement-Holmes, CIO of Proctor & Gamble
<p>In this interview, Linda Clement-Holmes, CIO of Proctor & Gamble, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The preparation process to begin her role as Chief Information Officer of Proctor & Gamble</li> <li>Her diverse set of experiences within the company and how she thinks about her experiences for the future leaders of Proctor & Gamble</li> <li>Her former role as Chief Diversity Officer, and some of the paths that she has seen work well to ensure promote diversity within IT</li> <li>Some of her strategic plans that are current imperatives</li> <li>The increasing important of security and how she balances security with innovative activities within the organization</li> <li>Her involvement on multiple boards including Cincinnati Insurance Company and several non-profit boards</li> <li>How she spent her first 100 days as CIO</li> <li><strong>Eye on the Trends:</strong>The Internet of Things, Mobile Technology </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/linda-clement-holmes/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/linda-clement-holmes/">Linda Clement-Holmes, CIO of Proctor & Gamble</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 19, 2015
Dick Daniels, EVP and CIO of Kaiser Permanente
<p>In this interview, Dick Daniels, Executive Vice President and CIO of Kaiser Permanente, discusses World Class IT principle three, Project/Portfolio Management, principle four, IT & Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role as CIO of Kaiser Permanente and how he organized his work starting on an interim basis</li> <li>Some of the fine-tuning of the IT organization that he undertook upon rising to his CIO post</li> <li>How Agile vs. Waterfall methodologies are used to ensure that projects continue moving forward</li> <li>Whether he developed quick wins and areas of focus to prove success </li> <li>How his prior work experience within the financial service industry compares to the healthcare space from a pace of technology adoption point of view</li> <li>What methods he uses to engage his colleagues from internal and external partners of the IT department </li> <li>How he organizes his team to bring innovation into the organization</li> <li>What role external partners play in innovative activities and as sources of new ideas</li> <li><strong>Eye on the Trends:</strong> Mobile platforms, Video-conferencing with doctors, Digital membership cards</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/dick-daniels/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/dick-daniels/">Dick Daniels, EVP and CIO of Kaiser Permanente</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 12, 2015
Mark Dajani, Senior Vice President and Chief Information Officer of Mondelez International
<p>In this interview, Mark Dajani, Chief Information Officer at Mondelez International, discusses World Class IT principle one, People, principle two, Infrastructure, Principle four, and IT & Business Partnerships, and Principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Background on Mondelez International</li> <li>His role as Chief Information Officer and his area of purview</li> <li>The responsibility of processes in Mark’s CIO role and how he proactively added that role to his set of responsibilities</li> <li>How he organizes his team</li> <li>The external focus of IT and ways in which he has tuned his organization to be customer-centric</li> <li>His views on Chief Digital Officers and how digital responsibility should be leveraged within an organization</li> <li>The focus on innovation and how he ensures the innovation process at the organization</li> <li>Some thoughts about how organizations can change their infrastructure to realize higher benefits</li> <li>Ensuring a strong infrastructure floor to ensure that legacy technology doesn’t get in the way</li> <li>How he manages change management to prepare the organization for new areas</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mark-dajani/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mark-dajani/">Mark Dajani, Senior Vice President and Chief Information Officer of Mondelez International</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 05, 2015
Mark Brewer, Chief Information Officer of Seagate Technology
<p>In this interview, Mark Brewer, Chief Information Officer of Seagate Technology, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <li>• His nearly two decade tenure as CIO and the changes he has seen</li> <li>• How he creates a culture of innovation</li> <li>• The changing role that IT plays in the business </li> <li>• Communication, transparency, and the multiple platforms he uses to communicate internally and externally</li> <li>• How he manages a broadly distributed workforce </li> <li><strong>Eye on the Trends:</strong> Balancing Innovation and security, Cloud Storage, and Increasing Digital Content</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mark-brewer/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mark-brewer/">Mark Brewer, Chief Information Officer of Seagate Technology</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 28, 2015
Andi Karaboutis, Vice President of Technology and Business Solutions of Biogen
<p>In this interview, Andi Karaboutis, Vice President of Technology and Business Solutions of Biogen, discusses World Class IT principle one, People, principle four, and IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Her new role as the Vice President of Technology and Business Solutions at Biogen</li> <li>How she has gone from a CIO to a Beyond-CIO role in a new industry, and how others could follow</li> <li>The role of traditional education in her history, at Biogen, and within the industry</li> <li>Her innovation mandate and how she plans resources to develop innovative ideas</li> <li>Her recent appointment to the board of Advance Auto Parts, and how she became board-ready as an IT leader</li> <li>Her working relationship with Biogen’s new CIO (Matt Griffiths) and how he she works with the CIO</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/andi-karaboutis-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/andi-karaboutis-2/">Andi Karaboutis, Vice President of Technology and Business Solutions of Biogen</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 21, 2015
David Guzman, Chief Information Officer of H.D. Smith
<p>In this interview, David Guzman, Chief Information Officer of H.D. Smith, discusses World Class IT principle 1, People, Principle 4, IT & Business Partnerships, and Principle 5, External Partnerships with Metis Strategy. Some of the topics discussed include:</p> <li>The business of HD Smith</li> <li>The role that IT plays in the business</li> <li>His strategy and the plans that he has for strategic imperatives and the future of IT</li> <li>How he thinks about organizing IT to realize the strategic vision for the organization</li> <li>The development of a portfolio of vendor partners, and best practices for managing vendors</li> <li>How the strategic role of the CIO has changed throughout his career at multiple organizations</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-guzman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-guzman/">David Guzman, Chief Information Officer of H.D. Smith</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 14, 2015
David Bray, Chief Information Officer of the Federal Communications Commission
<p>In this interview, David Bray, Chief Information Officer of the Federal Communications Commission, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <li>His role as CIO within the FCC</li> <li>How he prioritized his work as he began at the organization</li> <li>How he has matched the skillsets needed at the FCC to the skills needed for future technology trends</li> <li>The drive towards cloud infrastructure and how he balances that desire with security concerns</li> <li>His prolific use of social media</li> <li>His quest for learning and how he has balanced it against his professional work</li> <li>His path to the public sector and public service</li> <li>The desire for increased collaboration between the public and private sector</li> <li><strong>Eye on the Trends:</strong> International relationships in Australia and Taiwan as a bridge from East to West, the Internet of Everything, Crowdsourcing</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-bray/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-bray/">David Bray, Chief Information Officer of the Federal Communications Commission</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 07, 2015
Meg Whitman, Chief Executive Officer of Hewlett Packard
<p>In this interview, Meg Whitman, Chief Executive Officer of Hewlett Packard, discusses World Class IT principle 1, People, principle 2, Infrastructure, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include: </p> <li>The progress made thus far in splitting HP into Hewlett Packard Enterprise and HP Inc.</li> <li>How the sequencing of the split was envisioned</li> <li>How she plans on splitting her time between the two new companies</li> <li>The synergies anticipated between the two new organizations</li> <li>How HP, as an acquirer of businesses, considers today’s large technology company valuations</li> <li>The process of identifying future partners and acquisition targets for HP</li> <li>The paucity of women in technology and her opinion on how this has progressed in Silicon Valley</li> <li>Her career path from traditional business into technology at eBay and HP</li> <li>What she’s taken from her political experience running for governor of California, and how that’s affected her professional career since then</li> <li><strong>Eye on the Trends:</strong> Enterprise technology change (versus to consumer technology change), Cloud, Hybrid Datacenter, automation and monitoring, the business model shift from capital expenses to operating expenses</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/meg-whitman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/meg-whitman/">Meg Whitman, Chief Executive Officer of Hewlett Packard</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 31, 2015
Rob Webb, Chief Information Technology Officer of the Etihad Aviation Group
<p>In this interview, Rob Webb, Chief Information Technology Officer of the Etihad Aviation Group, discusses World Class IT principle 1, People, principle 4, IT and Business Partnerships, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include: </p> <li>Leveraging technology platforms across airlines to achieve economies of skill and scale</li> <li>The role of the Chief Information Technology Officer versus the CIO and CTO</li> <li>Implementing a cloud-first approach and mobility solutions</li> <li>Parallels between the hospitality space and the airline industry</li> <li>Investing in people to meet the demand rapid business growth places on IT</li> <li>Enabling safe growth by focusing on better prioritization and program management</li> <li>Using a strategic approach to external partnerships to realize economies of scale and human capital development</li> <li>How Gulf culture encourages investment in leading-edge technologies</li> <li>Eye on the Trends: Integrating data analytics from synthesized loyalty programs and location-based services to improve customer experience and targeted marketing.</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rob-webb-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rob-webb-2/">Rob Webb, Chief Information Technology Officer of the Etihad Aviation Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 24, 2015
Marina Levinson, Partner at Benhamou Global Ventures
31:26
<p>In this interview, Marina Levinson, Partner at Benhamou Global Ventures, discusses World Class IT principle 1, People, principle 2, Infrastructure, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include: </p> <li>Her career path from CIO to Venture Capital</li> <li>Advice on utilizing the VC community and building relationships within Silicon Valley</li> <li>Her recent board positions and how she turned her CIO position into board level participation</li> <li>Advice on how to become more board-ready as a CIO</li> <li>Eye on the Trends: Cloud, Virtualization, Security, Big Data and Mobile Analytics</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/marina-levinson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/marina-levinson/">Marina Levinson, Partner at Benhamou Global Ventures</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 17, 2015
Steve Betts, SVP and CIO of Health Care Service Corporation
35:12
<p>In this interview, Steve Betts, SVP and CIO of Health Care Service Corporation, discusses World Class IT principle 1, People, and principle 3, Project and Portfolio Management, with Metis Strategy. Some of the topics discussed include: </p> <ul> <li>Healthcare Service Corporation and his role within the organization</li> <li>How he transitioned to a new industry and how that affected his initial plans on joining the organization</li> <li>How he organized his time to understand his new team and organization</li> <li>The strategy that came out of his initial time at the organization</li> <li>Some of the ways in which he has gauged success</li> <li>How he has contemplated change within the organization amongst its people</li> <li>Lessons as to how he has harnessed the power of Big Data</li> <li>Developing more member-centric capabilities</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/steve-betts/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/steve-betts/">Steve Betts, SVP and CIO of Health Care Service Corporation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 10, 2015
Mark Sunday, CIO of Oracle
<p>In this interview, Mark Sunday, CIO of Oracle, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role and the areas under his purview within Oracle</li> <li>The culture of being within a major technology company within the IT department </li> <li>The way in which he tests and integrates new solutions to give feedback to other parts of the organization</li> <li>As CIO how he acts as an initial customer to his organization, and how he can lend an empathetic ear to other customers of Oracle</li> <li>Strategic priorities for the future</li> <li>His service on the boards of a variety of other organizations</li> <li>The digital transformation and how the role of CIO should play a strategic role in this area</li> <li>Pushing the innovation agenda and how he has balanced security against innovative activities</li> <li><strong>Eye on the Trends:</strong> Crowdsourcing, Crowdfunding, the Internet of Things, and Big Data</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mark-sunday/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mark-sunday/">Mark Sunday, CIO of Oracle</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 03, 2015
Abe Lietz, CIO of Jenny Craig and Curves International
<p>In this interview, Abe Lietz, CIO of Jenny Craig and Curves International, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The synergies between Jenny Craig and Curves and the effects of their merger</li> <li>The role of IT at Jenny Craig and Curves encouraging collaboration between businesses</li> <li>His responsibilities as CIO and VP of Service Operations</li> <li>The unique technological demands of Jenny Craig and Curves’s core demographic</li> <li>The implementation of e-business and mobile technology</li> <li>The role of a CIO in a consumer facing context</li> <li><strong>Eye on the Trends:</strong> Data analytics to improve the experience and weight loss success, cloud based infrastructure, and bio-metric tracking</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/abe-lietz/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/abe-lietz/">Abe Lietz, CIO of Jenny Craig and Curves International</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 27, 2015
Jim Dubois, CIO of Microsoft
<p>In this interview, Jim Dubois, CIO of Microsoft, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role and how he prepared for his role as an interim CIO</li> <li>How he drove progress during his initial time as CIO</li> <li>How he ensured that IT was on the same page with business units from a strategic standpoint</li> <li>The changes that are reflected in the way IT now does its work</li> <li>As CIO he acts as an initial customer to his organization, and how he can lend an empathetic ear to other customers of Microsoft</li> <li>Some of the ways that the IT organization is able to work across multiple levels of the organization</li> <li>The strategic roadmap for the future at Microsoft (including the ongoing integration with Nokia, as well as the move to a subscription basis for major Microsoft products)</li> <li>Advice on how to move from an interim CIO to a full time fit for the position</li> <li>Balancing innovation and security with his background as Chief Information Security Officer for Microsoft</li> <li><strong>Eye on the Trends:</strong> Big Data, Machine learning, BYOD capabilities, Digitization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jim-dubois/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jim-dubois/">Jim Dubois, CIO of Microsoft</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 20, 2015
Marc Lore, CEO and Founder of Jet
<p>In this interview, Marc Lore, CEO and Founder of Jet, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships , with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Overcoming the inefficiencies of the existing market and what market opportunities exist for Jet</li> <li>How he defines the areas of focus for Jet.com</li> <li>Some of the things he has learned from Beta testing the website</li> <li>His sources of profitability by being in a subscription model with a membership fee</li> <li>His time at Quidsi and how his experiences have colored his perspective while launching another retail space venture</li> <li>The advantages of his experience in the financial world as it applies to his current work</li> <li>How he has planned his leadership team to balance strengths and weaknesses</li> <li>How he plans the strategic direction of the new organization</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/marc-lore/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/marc-lore/">Marc Lore, CEO and Founder of Jet</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 13, 2015
Peretz Lavie, President of the Technion - Israel Institute of Technology
<p>In this interview, Peretz Lavie, President of the Technion - Israel Institute of Technology, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The Technion’s mission and its role in driving entrepreneurship and engineering success in Israel</li> <li>The innate entrepreneurial nature of Israelis as an immigrant nation and their unique geo-political context</li> <li>What degree entrepreneurship can be taught to students, and what innate traits future entrepreneurs bring with them to the Technion</li> <li>How alumni contribute in the classroom and providing business opportunities to Technion students</li> <li>The Technion’s successful partnership with Cornell University to establish the Jacobs Technion-Cornell Institute in New York City and the contribution of JTCI to the city</li> <li>Faculty’s involvement in the companies that Technion’s students develop, and how the Technion financially encourages faculty’s start-ups</li> <li>Lavie’s own research on sleep and an individual’s peak creativity and alertness <li><strong>Eye on the Trends:</strong> Nanotechnology’s role in monitoring health and automatic translations capacity to globalize education</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/peretz-lavie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/peretz-lavie/">Peretz Lavie, President of the Technion - Israel Institute of Technology</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 06, 2015
Bob Fecteau, CIO of SAIC
<p>In this interview, Bob Fecteau, CIO of SAIC, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>What SAIC does and what IT’s role is in the organization</li> <li>How he can act as an empathetic advisor to his customer organizations as a client of the products themselves</li> <li>The methods involved in how he empowers the workforce to improve efficiency</li> <li>The way in which he organizes himself with all the change that has occurred recently, as a new hire at an organization now undergoing a split</li> <li>How he thinks about balancing the risk of fast-moving innovation with the potential for finding new opportunities with innovative ideas</li> <li><strong>Eye on the Trends:</strong> SaaS, and the security of cloud platforms, the Internet of Things</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bob-fecteau-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bob-fecteau-2/">Bob Fecteau, CIO of SAIC</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 29, 2015
Andre Mendes, Interim CEO of the Broadcast Board of Governors
<p>In this interview, Andre Mendes, Interim CEO of the Broadcast Board of Governors, discusses World Class IT principle one, People, and principle two, Infrastructure, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The missions and goals of the Broadcasting Board of Governors</li> <li>How BBG is able to get its information across in regimes where a free press is unavailable</li> <li>How he measures success, and what kind of metrics he uses to determine whether progress is being made</li> <li>How he leverages social media and “multi-directional” communication, and what roles those methods play in reaching the audience today</li> <li>How he works with other agencies within the government and how they are able to coordinate their message</li> <li>How his career path has led him to chief executive role, and how his previous CIO roles have prepared him for his current position</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/andre-mendes/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/andre-mendes/">Andre Mendes, Interim CEO of the Broadcast Board of Governors</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 22, 2015
Gopichand Katragadda, CTO of Tata Group
<p>In this interview, Gopichand Katragadda, CTO of Tata Group, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role as the within Tata, and his mandate as the first CTO of the organization</li> <li>The ways in which he has pursued the goal of shifting the organization to become one of the 10 most technologically innovative companies in the world</li> <li>The structure he has set between members of his team at the group level and on a company-by-company level</li> <li>Areas of innovation that he has pursued</li> <li>The extent to which he has focused on the Indian market compared to the global market</li> <li>His role at General Electric India’s technology center, and how he has leveraged talent processes in India across the global reach of the company</li> <li>The rise of Indian education and his diverse set of hobbies including film, writing, and music development</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gopichand-katragadda/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gopichand-katragadda/">Gopichand Katragadda, CTO of Tata Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 15, 2015
Martha Poulter, CIO of Starwood Hotels & Resorts Worldwide
<p>In this interview, Martha Poulter, Executive Vice President and CIO of Starwood Hotels & Resorts Worldwide, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Her role and vision for the IT organization at Starwood</li> <li>The way in which the IT team gets involved in the customer experience</li> <li>How her experiences as a customer of Starwood colors her experience to developing internal plans</li> <li>How she divided her time during her first 100 days as she came on-board at Starwood</li> <li>Some of the early plans Martha had for the organization and how she sees those plans moving forward into the future</li> <li>IT’s role from an innovation perspective and how they organize around those activities</li> <li>How her tenure at GE Capital helped her transition to Starwood </li> <li><strong>Eye on the Trends:</strong> Data as an asset, computing miniaturization - mobile, wearables, etc, and the Internet of Things</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/martha-poulter/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/martha-poulter/">Martha Poulter, CIO of Starwood Hotels & Resorts Worldwide</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 08, 2015
Serge Leduc, CIO of Canadian National
<p>In this interview, Serge Leduc, CIO of Canadian National, discusses World Class IT principle one, People, and principle two, Infrastructure with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role at Canadian National and his technology plans</li> <li>How he thinks about data integration with the large network he has built amongst customers and vendors</li> <li>How his organization has thought about the Internet of Things and how to bring that trend to life</li> <li>How he rose to the role of CIO in a new industry</li> <li>His past experience at consulting firms and British American Tobacco and methods he has transferred from those roles</li> <li>How he has attracted and retained talent at Canadian National to stay up-to-date on technology</li> <li><strong>Eye on the Trends:</strong> Predictive Analytics and the Internet of Things</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/serge-leduc/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/serge-leduc/">Serge Leduc, CIO of Canadian National</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 01, 2015
Celso Guiotoko, Alliance Global VP, Corporate VP, and CIO of Renault-Nissan
<p>In this interview, Celso Guiotoko, Alliance Global VP, Corporate Vice President, and CIO of Renault-Nissan, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His areas of responsibility at Renault/Nissan</li> <li>Leadership characteristics underneath Celso (decentralized v. centralized) for Nissan and Renault respectively</li> <li>Best and Vitesse programs at Renault Nissan</li> <li>Technology changing the way in which consumers are likely to experience driving in their car</li> <li>The future of autonomous automobiles</li> <li>How IT and the engineering/research areas work together</li> <li><strong>Eye on the Trends:</strong> 3D modeling, and the internet of things in the manufacturing/production line</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/celso-guiotoko/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/celso-guiotoko/">Celso Guiotoko, Alliance Global VP, Corporate VP, and CIO of Renault-Nissan</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 25, 2015
Jim Fowler, CIO of GE Capital
<p>In this interview, Jim Fowler, CIO of GE Capital, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>An Overview of the position of CIO at GE Capital</li> <li>The role of IT at GE Capital and the development of a digital strategy</li> <li>Jim’s view of how technological innovation should be developed and how it can add value to all the business ventures of GE and their customers</li> <li>The importance of setting up IT as the technology arm of the company trough effective development, training, and recruiting programs</li> <li>Jim’s approach to problem solving by understanding how and where to leverage technological developments across business units</li> <li>How IT should treat data as an asset and have it move through an IT value chain</li> <li>The critical role IT plays in keeping a company like GE Capital ahead of the curve</li> <li><strong>Eye on the Trends:</strong> The Internet of Things and Financial Services Marketplaces</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jim-fowler/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jim-fowler/">Jim Fowler, CIO of GE Capital</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 18, 2015
Christopher Hjelm, Senior VP, CIO for The Kroger Co.
<p>In this interview, Christopher Hjelm, Senior VP, CIO for The Kroger Co., discusses World Class IT principle two, infrastructure, and principle four, IT & business partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role at Kroger</li> <li>How his team manages to interact with customers and vendors within this industry</li> <li>Innovation in self-service and customers' adoption of and interaction with developments in technology</li> <li>His experience as a board member on Kindred Healthcare, Inc. and Rehabcare Group, Inc., among others</li> <li><strong>Eye on the Trends:</strong> open sourcing of technology to increase productivity and increasing data analytics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/christopher-hjelm/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/christopher-hjelm/">Christopher Hjelm, Senior VP, CIO for The Kroger Co.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 04, 2015
Emerson Spartz, CEO of Spartz Media
<p>In this interview, Emerson Spartz, CEO of Spartz Media, discusses World Class IT principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Emerson’s entrepreneurial spirit and his founding of MuggleNet at a very young age</li> <li>His educational background, the rationale behind his early home-schooling, and his attendance at college despite the archetype of young entrepreneurs skipping higher education</li> <li>Common characteristics of successful people and positive influences to Emerson</li> <li>The science of virality; how Emerson became enamored with the idea of media influence, how Spartz media utilizes it today for generation of its content, and whether viral media represents a change in the future of media consumption</li> <li>How businesses should be viewing virality</li> <li>His take on parenting in the future</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/emerson-spartz/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/emerson-spartz/">Emerson Spartz, CEO of Spartz Media</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 20, 2015
Stephanie von Friedeburg, CIO of World Bank Group
<p>In this interview, Stephanie von Friedeburg, CIO of the World Bank Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Roles and Responsibilities within the World Bank Group</li> <li>The challenges of collaboration within a very diverse set of employees</li> <li>Her path to IT leadership without traditional education in the area</li> <li>Cloud, and the way in which security at the World Bank addresses those technology trends</li> <li>What she's gained by being at "board level" within the bank and advising with Box.Org</li> <li><strong>Eye on the Trends:</strong> Data, and the digitization and structuring of existing data</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stephanie-von-friedeburg/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stephanie-von-friedeburg/">Stephanie von Friedeburg, CIO of World Bank Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 06, 2015
Gerri Martin-Flickinger, CIO of Adobe
<p>In this interview, Gerri Martin-Flickinger, CIO of Adobe, discusses World Class IT principle one, people, two, infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Adobe's transformation into becoming cloud-centric</li> <li>The ways in which she engages Adobe's customer set</li> <li>Changing skillsets needed in technology leadership</li> <li>Benefits of her association to the venture capital community</li> <li><strong>Eye on the Trends:</strong> Technology integration, identity management, and the unification of user experience</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gerri-martin-flickinger/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gerri-martin-flickinger/">Gerri Martin-Flickinger, CIO of Adobe</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 23, 2015
Joe Locandro, IT Director of Cathay Pacific
<p>In this interview, Joe Locandro, IT Director for Cathay Pacific, the flag carrier airline of Hong Kong, discusses World Class IT principle two, infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How Cathay Pacific's mission statement of having the best technology is translated</li> <li>The rising importance of digital customer experience</li> <li>Ways in which innovation is managed at Cathay Pacific</li> <li>Similarities across industries based on Joe's previous IT leadership experiences</li> <li><strong>Eye on the Trends:</strong> Mobile consumption and the changing form factors. Increasing usage of biometrics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/joe-locandro/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/joe-locandro/">Joe Locandro, IT Director of Cathay Pacific</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 09, 2015
Gene Kim, Entrepreneur and Author of The Phoenix Project
<p>In this interview, Gene Kim, Entrepreneur and Author of <em>The Phoenix Project</em> discusses World Class IT Principle two, Infrastructure, and Principle three, Project and Portfolio Management, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> The concept of DevOps and its impactful presence in tech giants such as Amazon, Netflix, and Etsy </li> <li> The transferability of the DevOps perspective across a wide variety of industries, sectors, and organizational models </li> <li> Characteristics, as noted by Gene, that the best and most impactful leaders managing DevOps tend to have </li> <li> The confluence of changes in technology, people, and processes that has led to the era of DevOps </li> <li> Themes from Gene’s forthcoming book, The DevOps Cookbook</li> <li><strong>Eye on the Trends:</strong> Containers as a mechanism for rapid, automated testing by developers</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gene-kim/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gene-kim/">Gene Kim, Entrepreneur and Author of The Phoenix Project</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 23, 2015
Ed Robben, SVP and CIO of Fossil
<p>In this interview, Ed Robben, SVP and CIO of Fossil, a global retailer specializing in fashion, especially watches, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>IT's role in a retail and brand managed organization</li> <li>The incorporation of omni-channel and digital capabilities</li> <li>The relationship between CIO and CMO and its broad implications</li> <li><strong>Eye on the Trends:</strong> Mobile and cloud-enabled capabilities,wearable technology</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ed-robben/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ed-robben/">Ed Robben, SVP and CIO of Fossil</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 09, 2015
Jean-Michel Ares, Group Head of Technology & Operations, BMO Financial Group
<p>In this interview, Jean-Michel Ares, Group Head of Technology & Operations at BMO Financial Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> The imperative, at BMO Financial Group and within the broader financial services industry, to combine the functions of technology and operations under a single executive </li> <li> Jean-Michel’s belief in the ability of leadership along the lines of operational excellence, transformation, and innovation to set every CIO on the path to greatness </li> <li> The four outlined “areas of focus” for Jean-Michel’s team in the coming year </li> <li> Jean-Michel’s renewed focus on enterprise security, as well as the important role of external partnerships and networks in securing an organization’s data and resources </li> <li> The great opportunity of each CIO to build strong personal networks, later leveraging those networks to solve complex challenges faced by those within and external to their industry or role</li> <li><strong>Eye on the Trends:</strong> The combination of analytics, mobility, social networks, and the Internet of Things in shaping the new technological enterprise </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jean-michel-ares/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jean-michel-ares/">Jean-Michel Ares, Group Head of Technology & Operations, BMO Financial Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 26, 2015
Vicente Fox, Former President of Mexico
<p>In this interview, Vicente Fox, former President of Mexico and Latin American business leader, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> The innovative ways in which President Fox has leveraged his business acumen and political knowledge to build Mexico and Latin America as hubs of Information Technology </li> <li> The decision behind President Fox’s move from the private to public sector, as well as the progression in experience and motivation that led him to the Presidency </li> <li> The importance, to President Fox, of setting ambitious goals and how they allowed him to achieve the ends that he sought to accomplish </li> <li> The important role that marketing and communications have played in President Fox’s accomplishments across both the public and private sectors </li> <li> The underlying philosophies, many of which stem from his Jesuit education, that drive Fox to success</li> <li> President Fox’s opinion on the future of Latin American economies as they become increasingly competitive in the global landscape </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/vicente-fox/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/vicente-fox/">Vicente Fox, Former President of Mexico</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 12, 2015
Brian Watson and Dan Roberts, Confessions of a Successful CIO
<p>In this interview, Brian and Dan, co-authors of Confessions of a Successful CIO: How the Best CIOS tackle their toughest business challenges, discuss World Class IT Principle Four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brian-watson-and-dan-roberts/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brian-watson-and-dan-roberts/">Brian Watson and Dan Roberts, Confessions of a Successful CIO</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 29, 2014
Mike Gioja, SVP of IT and Product Management & Development of Paychex, Inc.
<p>In this interview, Mike Gioja, SVP of IT and Product Management for Paychex, Inc., discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> Mike’s unique experiences outside of the IT function, many of which lead and continue to enhance to his now “CIO+” role at Paychex</li> <li> The innovative mechanisms Mike employs that encourage his IT team to build a broader understanding of how their products are being used in the field </li> <li> The challenges and opportunities Mike identified when leading Paychex’s product portfolio transformation from that which was service-oriented to a more software-oriented set of offerings</li> <li> The ability of open source platforms that provide employee-basic services that enable the easy creation of a new business, as well as how that has resulted in loosened barriers to entry</li> <li> Mike’s continuing journey in transforming the Paychex organization into one that fully utilizes the Agile approach</li> <li><strong>Eye on the Trends:</strong> Open source platforms, Mobility, frameworks, social media, Platform-as-a-Service, Software-as-a-Service </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-gioja/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-gioja/">Mike Gioja, SVP of IT and Product Management & Development of Paychex, Inc.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 15, 2014
Suren Gupta, EVP of Technology & Operations at Allstate Insurance Company
<p>In this interview, Suren Gupta, EVP of Technology & Operations of Allstate Insurance Company, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> The innovative ways in which Allstate has structured its organization to most effective facilitate a significant business transformation, specifically the various mechanisms used to capture and fund innovative ideas from the ground up</li> <li>The various ways in which Stewart has built cross-functional capabilities to pull knowledge from the disparate functions of R&D, IT, and business, in a way that enables a greater understanding of the organization’s needs.</li> <li> The importance of sourcing technologists that are first and foremost businesspeople when building talent</li> <li>The challenges and opportunities Stewart identified when serving as the lead integrator of two merging companies with distinctive cultures and processes</li> <li> Suren’s hesitance, throughout his career, to focus on getting to that “next level” and his prescribed alternative</li> <li> The increasing importance of a flexible and effective organizational structure through which the key principles of operation, execution, enablement, development, innovation, and differentiation are supported</li> <li><strong>Eye on the Trends:</strong> The societal changes and possibilities that will come with leveraging data for wisdom, Allstate’s “innovation councils” composed of senior technology and business leaders with the purpose of bringing new ideas to life </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/suren-gupta/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/suren-gupta/">Suren Gupta, EVP of Technology & Operations at Allstate Insurance Company</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 24, 2014
Stewart McCutcheon, EVP and CIO of Ecolab, Inc.
<p>In this interview, Stewart McCutcheon, CIO of Ecolab, Inc., discusses World Class IT principle one, People, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The imperative of the IT organization’s strategy to look to become a source of competitive advantage for global organizations in the future</li> <li>The various ways in which Stewart has built cross-functional capabilities to pull knowledge from the disparate functions of R&D, IT, and business, in a way that enables a greater understanding of the organization’s needs.</li> <li>The important yet difficult conundrum of “build” versus “buy” in a global information technology organization, and the strategic importance of customization of systems and processes in creating competitive advantage</li> <li>The challenges and opportunities Stewart identified when serving as the lead integrator of two merging companies with distinctive cultures and processes</li> <li>Stewart’s unique promotion to CIO from the company acquired in a merger, and potential reasons behind the decision</li> <li><strong>Eye on the Trends:</strong> The success of high intensity, goal-oriented task forces formed to improve flawed processes, the growing trend of the CIO having core competency as a business person more so than a technologist </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stewart-mccutcheon/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stewart-mccutcheon/">Stewart McCutcheon, EVP and CIO of Ecolab, Inc.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 10, 2014
Eric Singleton, Chief Information Officer of Chico's, Inc.
<p>In this interview, Eric Singleton, CIO of Chico's, Inc., discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The benefits of drawing from IT experience across different verticals and industries to deliver game-changing solutions to a new sector.</li> <li>Eric’s innovation in applying the “customer perspective” to the traditionally internally focused organization of IT, as well as how it has led him to become a more externally-focused and sensitive CIO.</li> <li>• The comprehensive approach Eric took when developing Chico’s innovative FAS Digital Retail Theater to seamlessly blur the line between the “bricks and clicks.”</li> <li>The imperative of “relentless transparency” with the customer when capturing information at the point of sale, both to build trust and communicate enhanced value to the customer experience in a way that sustains the relationship between consumer and brand.</li> <li>The ability of the Tech Tables to leverage technology in a way that elicits a natural and memorable social interaction with customers while significantly decreasing inventory carrying costs for Chico’s.</li> <li><strong>Eye on the Trends:</strong> The blurring of lines between the augmented reality digital experience and its spillover into everyday reality, the idea of real life interaction with technology as a continuum that now extends to each moment of the customer lifestyle and the ability of a brand to tap into that connectedness.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/eric-singleton/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/eric-singleton/">Eric Singleton, Chief Information Officer of Chico's, Inc.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 27, 2014
Colin Boyd, Chief Information Officer of Johnson Controls
<p>In this interview, Colin Boyd, CIO of Johnson Controls, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The challenges of enabling the IT function to be valuable partners to colleagues outside of IT, particularly how his team was able to weave itself into the technical depth of the broader organization</li> <li>The evolving role of IT as it moves to support the technology behind the actual product being sold</li> <li>The early challenges Colin faced when transitioning to a new company, industry, and technical role amidst the 2008 financial crisis</li> <li>Colin's view of the “transportability of IT” as a skill that CIOs can master, regardless of their previous experience within industry</li> <li>His tactical approach in shifting the culture around information technology from a static, cost-oriented center to a dynamic, value-oriented function</li> <li><strong>Eye on the Trends:</strong> The ascending trend of computing capacity within the automotive and transportation industries, the lessening imperative of companies to consolidate transactional systems in pursuit of business intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/colin-boyd/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/colin-boyd/">Colin Boyd, Chief Information Officer of Johnson Controls</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 13, 2014
Timothy McCabe, SVP and Chief Information Officer of Delphi
<p>In this interview, Timothy McCabe, SVP and CIO of Delphi, discusses World Class IT principle one, People, principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His formative experience managing large technological changes at a critical time for the organization </li> <li>The impact of Tim’s nontraditional career path and academic training on his role as an innovative IT leader </li> <li>The way in which technology strategy, when aligned with both top-level and bottom-level needs, can enable the broader strategic direction of an organization to flourish </li> <li>The importance of communicating and educating colleagues on the value that an IT investment will bring to the organization as a whole </li> <li><strong>Eye on the Trends:</strong> The growing potential of data-driven analytics and insights within a global organization, the influence of digital capabilities on information sharing in and outside of the workplace </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/timothy-mccabe/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/timothy-mccabe/">Timothy McCabe, SVP and Chief Information Officer of Delphi</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 29, 2014
Peter High, Implementing World Class IT Strategy: How IT Can Drive Organizational Innovation
<p>Peter High discusses his Book "Implementing World Class IT Strategy: How IT Can Drive Organizational Innovation." Some of the topics discussed include:</p> <ul> <li>Principles that the best information technology executives follow</li> <li>The acute need for IT strategy to be developed with the broader organizational strategy</li> <li>The role of CIO as a driver of a technology strategy that is woven into overall business objectives at the enterprise and business unit levels</li> <li>Specific case examples that illustrate the various ways that IT strategy can be developed to do more than simply fall in line with business strategy</li> <li>Thoughts on real, actionable steps for CIOs that both increase the executive’s value to the organization and unite business with IT in a manner that produces highly successful outcomes</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/peter-high-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/peter-high-2/">Peter High, Implementing World Class IT Strategy: How IT Can Drive Organizational Innovation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 22, 2014
Matt Carey, Executive Vice President and Chief Information Officer of The Home Depot
<p>In this interview, Matt Carey, EVP and CIO of The Home Depot, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> Matt’s role at Home Depot and the steps Home Depot has taken to improve its technology preparedness since he joined</li> <li> How Home Depot used technology to transform itself to a customer-centric retailer despite the global economic downturn of 2007 and 2008 </li> <li> How Home Depot integrate IT and Business functions to facilitate understanding across the enterprise and ultimately improve customer experience</li> <li> Matt’s involvements in multiple Board of Directors and the unique advantages that can be gained from serving as a member of a Board of Directors</li> <li> The historical reasons behind why CIOs haven’t traditionally served on Boards and Matt’s advice for other CIOs who wish to become Board-ready </li> <li> The changing expectation, roles, and responsibilities in today’s corporate IT departments </li> <li><strong>Eye on the Trends:</strong> The increasing desire of boards to include CIOs as companies, regardless of industry, and their customers become more technology centric with regard to the services provided or desired </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/matt-carey/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/matt-carey/">Matt Carey, Executive Vice President and Chief Information Officer of The Home Depot</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 15, 2014
Andi Karaboutis, Vice President and Global Chief Information Officer of Dell
<p>In this interview, Andi Karaboutis, VP and Global CIO of Dell, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> How the recent privatization has manifested itself in Dell and Dell’s IT development</li> <li> How the IT department changed to support Dell’s migration to a solution-based business from a hardware centric business </li> <li> The unique advantages of serving as a CIO in a technology company and the steps Andi and her team took to leverage these advantages</li> <li> How the IT team at Dell is both internally and externally focused, and the benefits this practice has brought to the Dell enterprise</li> <li> The close partnership between the CIO and CMO and how the customer-centric mentality at Dell helps facilitate understanding among the leadership team</li> <li> How Andi manages social media both internally and externally</li> <li> How Andi’s background in the automobile industry contributed to her success and shaped her as a Chief Information Officer</li> <li><strong>Eye on the Trends:</strong> How the combination of analytics and the Internet of Things presents great opportunities and potential benefits across different industries</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/andi-karaboutis/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/andi-karaboutis/">Andi Karaboutis, Vice President and Global Chief Information Officer of Dell</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 01, 2014
Yves Behar, Founder of Fuseproject
<p>In this interview, Yves Behar, Founder of Fuseproject, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His beginnings in design, his influencers, and how he places design at the intersection of commerce and culture</li> <li>How Fuseproject engages clients like Jawbone and Herman Miller in order to craft contextualized designs</li> <li>Fuseproject’s notable collaborative approach to design, and the role of universities in fostering this collaboration</li> <li>Yves’ perspective on how to make a design successful across cultures</li> <li>His inspirations and current work, including the upcoming launch of SmartLab from one of his many startups, August</li> <li><strong>Eye on the Trends:</strong> The ever growing importance of industrial design for businesses</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/yves-behar/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/yves-behar/">Yves Behar, Founder of Fuseproject</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 25, 2014
Rich Karlgaard, Publisher of Forbes Magazine
<p>In this interview, Rich Karlgaard, Publisher of Forbes Magazine, discusses World Class IT principle one, People, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> How he came up with the idea for his new book, The Soft Edge, while chatting with Fred Smith, CEO of Fedex, and how Smith included CIOs in strategic, board-level discussions as early as the 80s</li> <li> How companies can enhance their overall performance, survive setbacks, and better leverage data and analytics through cultural development </li> <li> Northwestern Mutual’s impressive culture of trust</li> <li> Rich’s career path, from security guard to publisher of Forbes</li> <li><strong>Eye on the Trends:</strong> The evolution of Forbes and other legacy media companies in the Google Age</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rich-karlgaard/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rich-karlgaard/">Rich Karlgaard, Publisher of Forbes Magazine</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 11, 2014
Bruce Hoffmeister, Global Chief Information Officer of Marriott International
<p>n this interview, Bruce Hoffmeister, Global CIO at Marriott International, discusses World Class IT principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> Discussion on the unique paths taken by Bruce as a CIO, and the benefits of a financial background in a tech-oriented position </li> <li> Marriot’s digital business, and the role of IT and its partnership with other departments to facilitate technologic development and to create the best guest experience </li> <li> The opportunity, because of smart devices, to communicate with customers and connect with them at all points of their journey, and to allow guests to interact with the company in the ways that they want to</li> <li> The future of loyalty programs for hotels, and the changing habits and desires of younger travelers, and the implication those changes have on hotel’s programming </li> <li> Marriot’s structure of IT, and the benefits of having an outward-focused technology system that possesses a better understanding of the overall business </li> <li><strong>Eye on the Trends:</strong> An “invisible” technology system, in which technology is able to meet customers’ needs so well that it is almost invisible in its seamless and effortless execution </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bruce-hoffmeister/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bruce-hoffmeister/">Bruce Hoffmeister, Global Chief Information Officer of Marriott International</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 28, 2014
Angela Yochem, Global Chief Information Officer for BDP International
<p>In this interview, Angela Yochem, Global CIO at BDP International, discusses World Class IT principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The unique learning experiences she gained at BDP by virtue of being a global company with close ties to the global economy and marketplace</li> <li>Angela’s rise to becoming a Board-level CIO and the unique advantages that can be gained from serving as a member of a Board of Directors</li> <li>The historical reasons behind why CIOs haven’t traditionally served on Boards and her advice for other CIOs who wish to become Board-ready</li> <li>The current state of women in IT, it’s potential growth and her concerns for the future</li> <li>The unique advantages she gained from her non-traditional background with an undergraduate degree in Music</li> <li><strong>Eye on the Trends:</strong> The increasing impact of technology in companies and how the recognition of that fact is causing Boards to seek out CIOs</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/angela-yochem/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/angela-yochem/">Angela Yochem, Global Chief Information Officer for BDP International</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 14, 2014
Stephen Gold, Senior Vice President and Chief Information Officer for CVS Caremark
<p>In this interview, Stephen Gold, SVP and CIO of CVS Caremark, discusses World Class IT principle one, People, and principle four, Business and IT Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The current set-up of his role at CVS Caremark</li> <li>The strategies he leveraged as he prepared for his first 100 days at the organization</li> <li>Discussion of five strategic pillars that Steve prioritizes, and how he uses the ACT framework (accountability, collaboration, and tenacity) to develop metrics against those strategic pillars</li> <li>How CIOs need to be great business leaders and strong technologists</li> <li><strong>Eye on the Trends:</strong> The recent changes in the healthcare sector combined with consumerization of technology will continue to empower people in better managing their healthcare</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stephen-gold/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stephen-gold/">Stephen Gold, Senior Vice President and Chief Information Officer for CVS Caremark</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 30, 2014
Vic Bhagat, Executive Vice President, Enterprise Business Solutions and Chief Information Officer of EMC Corporation
<p>In this interview, Vic Bhagat, EVP and CIO of EMC Corporation, discusses World Class IT principle four, IT Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The logic and detailed set up of his role at EMC </li> <li>Insights and techniques he learned from managing vendors at GE </li> <li>How he conducts strategic planning to make it a more collaborative process for various silos under his leadership </li> <li>His advice on preparing for CIO-Plus roles </li> <li><strong>Eye on the Trends:</strong> How large organizations are increasingly looking at CIOs to become more than “information officers” and help them grow and enable the business </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/vic-bhagat-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/vic-bhagat-2/">Vic Bhagat, Executive Vice President, Enterprise Business Solutions and Chief Information Officer of EMC Corporation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 23, 2014
Tom Nealon, Board Member at Southwest Airlines and Fossil Group
<p>In this interview, Tom Nealon, Board member at Southwest Airlines and Fossil Group, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Tom’s journey from company to company and what led him to become a CIO and a member of the Board of Directors and his emphasis of being a “business guy specializing in technology.”</li> <li>The uniqueness of Tom’s background always having technology being a part of his life but not necessarily having the requisite technology background and instead having a business background.</li> <li>How Tom, as an IT executive, ended up taking on the responsibility of corporate strategy – a traditionally very “business” role.</li> <li>The value from the perspective gained from being on a management team and a Board of Directors simultaneously.</li> <li>Tom’s belief in being driven, motivated and curious about the work one does and not specifically being ambitious to achieve a specific title or board position.</li> <li><strong>Eye on the Trends:</strong> The growing importance of and requirement for CIOs gaining a business understanding and driving towards being business leaders with deep technology understanding rather than being technology specialists working with the business.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-nealon/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-nealon/">Tom Nealon, Board Member at Southwest Airlines and Fossil Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 16, 2014
Michael Lucas, Global Chief Information Officer of Hogan Lovells
<p>In this interview, Mike Lucas, Global Chief Information Officer of Hogan Lovells, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> The steps he took to prepare for the Global CIO job at Hogan Lovells</li> <li> The most important processes or technologies implemented within the first “100 days” on the job </li> <li> Movement towards the role of “global” CIO, and the implications this position will have for firms in the future </li> <li> Defining the parameters of success from an IT standpoint in a global organization</li> <li><strong>Eye on the Trends:</strong> The growing importance of IT services in the legal field - enabling remote working capabilities for lawyers and protecting client data </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/michael-lucas/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/michael-lucas/">Michael Lucas, Global Chief Information Officer of Hogan Lovells</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 09, 2014
Ralph Szygenda, Former Group Vice President and Chief Information Officer of General Motors
<p>In this interview, Ralph Szygenda, former Group Vice President and Chief Information Officer of General Motors, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Ralph’s opportunities and the key factors that led to him being invited and accepting a variety of board positions.</li> <li>The advantages of and value added from holding board positions while still being an active CIO.</li> <li>The necessity of having the correct “mixture” of a business and a technology background to become a board level CIO.</li> <li>The current state of the CIO role and how it has evolved over the past few decades.</li> <li>The importance of guiding younger IT leaders and training them to succeed as C-level executives.</li> <li><strong>Eye on the Trends:</strong>1) Mobility – the ability to have 24/7 access to information from both the internal and customer side 2) Big data and analytics – how companies can use the vast amounts of data they have access to 3) Cloud – how to leverage the vast knowledge and resources accessible through the cloud while ensuring security and compliance 4) Computing Innovation – what does the future, in form, anatomy and capabilities of the computer.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ralph-szygenda/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ralph-szygenda/">Ralph Szygenda, Former Group Vice President and Chief Information Officer of General Motors</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 02, 2014
Gary Beach, Publisher Emeritus of CIO Magazine
<p>In this interview, Gary Beach, publisher emeritus of CIO magazine, discusses World Class IT principle one, People, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Discussion of Gary Beach’s bestselling book, <em> The U.S. Technology Skills Gap</em>, and the need for America to produce more IT talent</li> <li>The technology skill gap in America, and potential education solutions to resolve the problem </li> <li>The growing importance of emerging MOOCs, and their necessary emphasis on STEM subjects</li> <li>The state of the CIO today in comparison to the last five years, and the stagnation of business perception of IT</li> <li><strong>Eye on the Trends:</strong>Positive potential of big data mining in relation to customer happiness and product development; downside of this data cache from the security point of view</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gary-beach/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gary-beach/">Gary Beach, Publisher Emeritus of CIO Magazine</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 26, 2014
Jamie Miller, Senior Vice President and Chief Information Officer of General Electric
<p>In this interview, Jamie Miller, Senior Vice President and Chief Information Officer at General Electric, the Fortune 500 American multinational giant, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The uniqueness and advantages of taking on the role of the CIO coming from a deep Finance and Accounting background.</li> <li>The advantages of having sat on the customer/user side of the table in determining IT strategy during a CIO’s first 100 days.</li> <li>The value of seeking advice from a variety of sources when understanding technology during strategic planning – from large corporations to small tech startups.</li> <li>The intricacies of interacting with and leading business unit CIOs in a company of the size and scale of GE.</li> <li>The importance of metrics and the various ways metrics can be structured around a strategic plan or vice-versa.</li> <li><strong>Eye on the trends:<strong> Mobility and the Cloud. While mobility is much more well-formed than Cloud technology, there is significant innovation in the ways mobility can be thought of and applied to various industries and companies. In terms of the cloud, the growing understanding and implications of the various facets of Cloud technology – SaaS base and Infrastructure as a Service base.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jamie-miller/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jamie-miller/">Jamie Miller, Senior Vice President and Chief Information Officer of General Electric</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 19, 2014
Dr. Jim Goodnight, CEO of SAS Institute
<p>In this interview, Dr. Jim Goodnight, Co-creator of SAS Software and CEO of SAS Institute, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The creation of SAS Software</li> <li>The founding of the SAS Institute</li> <li>The unique culture at the SAS Institute</li> <li><strong>Eye on the Trends:</strong> Analytics, although a field that has been in existence for many years, is growing in importance as the focus on processing larger volumes of data faster becomes even more central to a company’s strategic growth.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/dr-jim-goodnight/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/dr-jim-goodnight/">Dr. Jim Goodnight, CEO of SAS Institute</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 12, 2014
Jon Harding, Global CIO of Conair Corporation
<p>In this interview, Jon Harding, Global CIO of Conair Corporation, discusses World Class IT principle one, People, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The centralized structure of IT within Conair</li> <li>The methodology of expanding an organization’s information technology system on a global scale</li> <li>Vendor management practices, and the implications of local and more global partnerships for a major corporation</li> <li><strong>Eye on the Trends:</strong> The potential of big data, and the internet of things – ability of all sorts of devices to communicate</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jon-harding/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jon-harding/">Jon Harding, Global CIO of Conair Corporation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 05, 2014
Patty Morrison, Executive Vice President of Customer Care Shared Services and Chief Information Officer of Cardinal Health
<p>In this interview, Patty Morrison, EVP and CIO of Cardinal Health, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The ways Patty’s experiences as a CIO have lent themselves to taking on additional roles in a customer facing business</li> <li>The importance of having reliable and effective teams from direct reports down to below management levels to be an effective and successful “CIO plus” </li> <li>The learnings from participating as a member of a Board of Directors and the value added to the Board from having a CIO’s perspective</li> <li>The importance of analytics and the ways in which an IT department can include analytics as a core competency to further drive growth and success of a company through the IT team’s work </li> <li><strong>Eye on the Trends:</strong> The growing importance of and focus on speed – the various software and methodologies being developed with the aim of increasing speed of delivery and support as a driver of strategic growth </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/patty-morrison/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/patty-morrison/">Patty Morrison, Executive Vice President of Customer Care Shared Services and Chief Information Officer of Cardinal Health</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 28, 2014
Brian Bonner, Vice President and Chief Information Officer of Texas Instruments
<p>In this interview, Brian Bonner, VP and CIO of Texas Instruments, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The unique paths that bring CIOs to the Information Officer position</li> <li>Transition of IT from simply a “support role” to an integral aspect of organization’s innovative processes</li> <li>The role of information technology in a business’s strategic planning</li> <li>The benefits to the CIO position for members to hold advisory positions in other organizations</li> <li><strong>Eye on the Trends:</strong> The growing importance of big data, cloud computing, analytics, and the importance of not innovating for innovations sake </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brian-bonner/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brian-bonner/">Brian Bonner, Vice President and Chief Information Officer of Texas Instruments</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 14, 2014
Lee Congdon, Chief Information Officer of Red Hat
<p>In this interview, Lee Congdon, Chief Information Officer of Red Hat, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The evolution of Lee’s responsibilities as a CIO within Red Hat, and the challenges of heading an engineer-dominant staff</li> <li>The significance and direction of innovation within the IT department at Red Hat</li> <li>How open-source, non-hierarchical organizations can flourish with the implementation of an Agile infrastructure</li> <li><strong>Eye on the Trends:</strong> The ever-increasing importance of cloud-computing and consumer based collaboration solutions </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/lee-congdon-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/lee-congdon-2/">Lee Congdon, Chief Information Officer of Red Hat</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 31, 2014
Helen Cousins, Executive Vice President and Chief Information Officer of Lincoln Trust Company
<p>In this interview, Helen Cousins, Executive Vice President and Chief Information Officer of Lincoln Trust Company, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Helen’s unorthodox path to CIO and how it contributed to her understanding of IT as part of a business </li> <li>The value of the broader perspective due to a business background in Helen’s success as a CIO </li> <li>The challenges and strategies in mending the relationship between IT and business to garner support and trust </li> <li> The importance of appropriately marketing accomplishments in IT both internally as well as across the organization </li> <li> Helen’s rise to becoming a Board level CIO and the impact of an IT executive’s perspective to the rest of the board </li> <li><strong>Eye on the Trends:</strong> The growing importance of cloud and mobile technology and the need to understand how to analyze and leverage risks to gain support for related projects </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/helen-cousins/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/helen-cousins/">Helen Cousins, Executive Vice President and Chief Information Officer of Lincoln Trust Company</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 17, 2014
Rob Carter, Co-CEO and CIO of FedEx Corporate Services
<p>In this interview, Rob Carter, Co-CEO and Chief Information Officer of FedEx Corporate Services, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>What technology trends Rob is keen to leverage in the next 3-4 years</li> <li>The evolution of Rob’s responsibilities as a CIO within FedEx, and the benefits of having a position dedicated solely to the pursuits of IT advancement and development </li> <li>The significance of board level access for CIOs within organizations </li> <li> Rob’s personal ideology of engagement over complacency in a leadership position within IT </li> <li><strong>Eye on the Trends:</strong> The increasing importance of the connection between physical and digital networks, and the resulting innovations derived from the intersection of these two networks </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rob-carter/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rob-carter/">Rob Carter, Co-CEO and CIO of FedEx Corporate Services</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 03, 2014
Stuart McGuigan, Chief Information Officer of Johnson and Johnson
<p>In this interview, Stuart McGuigan, Chief Information Officer of Johnson and Johnson, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Stuart’s takeaways from his first 100 days as CIO at three different companies</li> <li> J&J IT’s organizational divisions and how IT balances standardization and customization across its 250 operating companies</li> <li>J&J IT’s effort to promote transparency in the use of dashboards </li> <li><strong>Eye on the Trends:</strong> Understanding and serving the customer through actionable data and analytics; facilitating real-time IT operations with virtual computing embedded in cloud </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stuart-mcguigan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stuart-mcguigan/">Stuart McGuigan, Chief Information Officer of Johnson and Johnson</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 24, 2014
Tracey Rothenberger, Executive Vice President and Chief Operating Officer of Ricoh Americas Corporation
<p>In this interview, Tracey Rothenberger, Executive Vice President and Chief Operating Officer of Ricoh Americas Corporation, a multinational imaging and electronics company, discusses World Class IT principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The role and evolution of the role of CIOs and COOs</li> <li>The advantages gained as a C-level executive from having a CIOs perspective</li> <li>The importance of strategy to being a successful leader</li> <li>The role of social media both internally and externally in a company</li> <li><strong>Eye on the Trends:</strong>The growth of smartphones and tablets and their impact on augmented reality's presence and power in marketing</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tracey-rothenberger/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tracey-rothenberger/">Tracey Rothenberger, Executive Vice President and Chief Operating Officer of Ricoh Americas Corporation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 17, 2014
Nic Borg, Chief Product Officer and Co-Founder of Edmodo
<p>In this interview, Nic Borg, Chief Product Officer and Co-Founder of Edmodo, a privake K-12 classroom communication tool, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Revolution of the distribution model utilized by Edmodo and other virtual education platforms</li> <li>The significance of focusing exclusively on as pre-K to grade 12 audience, and the challenges of reaching those of a younger age</li> <li>The need for a digital platform in education</li> <li>How Edmodo is designed primarily from the teacher's point of view</li> <li><strong>Eye on the Trends:</strong>The growing importance and power of a global education network</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/nic-borg/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/nic-borg/">Nic Borg, Chief Product Officer and Co-Founder of Edmodo</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 10, 2014
Umar Saif, Vice Chancellor of Information Technology University, Pakistan
<p>In this interview, Umar Saif, Vice-Chancellor of Information Technology University in Pakistan, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How he leveraged experiences at Cambridge and MIT to bring back lessons to Pakistan </li> <li>How LUMS first responded to the entrepreneurial ethos that Umar brought to the table </li> <li>Umar’s innovations and projects that have had real social and private sector impact in Pakistan</li> <li>Cultural and logistical constraints faced by tech entrepreneurs in Pakistan, including a murky intellectual property legal space</li> <li>The rise of citizen journalism</li> <li><strong>Eye on the Trends:</strong> Fundamental changes occurring in the education and media fields, which create great opportunities for entrepreneurs like Umar in Pakistan </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/umar-saif/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/umar-saif/">Umar Saif, Vice Chancellor of Information Technology University, Pakistan</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 03, 2014
Daniel Huttenlocher, Dean and Vice Provost of the Cornell NYC Tech Campus
<p>In this interview, Dan Huttenlocher, Dean and Vice Provost of Cornell's new NYC tech campus, discusses World Class IT principle one, People and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Cornell Tech NYC's mission </li> <li>Why Cornell chose to locate the school in New York City</li> <li>The school's matrixed learning structure and three organizing themes, which focus on customer-centric technology</li> <li>How the school is building a culture that equally values real-world engagement and academic accomplishments</li> <li>Dan's definition of success for the school</li> <li><strong>Eye on the Trends:</strong>Innovation in educational content delivery, MOOCs, IT as an increasingly user-centric field</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/daniel-huttenlocher/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/daniel-huttenlocher/">Daniel Huttenlocher, Dean and Vice Provost of the Cornell NYC Tech Campus</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 27, 2014
Anant Agarwal, President of edX
<p>In this interview, Anant Agarwal, President of edX, a prominent MOOC, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The genesis of the idea behind edX</li> <li>Four aspects that make edX different from the other MOOCs</li> <li>How edX benefits both its university partners and other universities unaffiliated with edX</li> <li>edX's KPIs</li> <li>edX’s new strategic forays in to content for Advanced Placement (AP) tests and corporate training</li> <li><strong>Eye on the Trends:</strong> Increasing focus on research at MOOC-partner universities, blended courses at universities that combine online and traditional learning </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/anant-agarwal/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/anant-agarwal/">Anant Agarwal, President of edX</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 20, 2014
Simon Nelson, Chief Executive Officer of FutureLearn
<p>In this interview, Simon Nelson, CEO of FutureLearn, a prominent MOOC, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Simon’s vision for FutureLearn, and how he started the company</li> <li>How he has leveraged his non-academic background to run a MOOC</li> <li>FutureLearn’s revenue model, and what Simon thinks about his company’s position vis-à-vis traditional educational institutions and other MOOCs</li> <li>How FutureLearn engages cultural institutions to enhance its product</li> <li><strong>Eye on the Trends:</strong> Mobile learning, changing technology to make MOOC learning more conducive to non-STEM subjects </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/simon-nelson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/simon-nelson/">Simon Nelson, Chief Executive Officer of FutureLearn</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 13, 2014
Salman Khan, Executive Director and Founder of Khan Academy
<p>In this interview, Salman Khan, Executive Director and Founder of Khan Academy, a leader in online education, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The genesis of the idea behind Khan Academy</li> <li>Khan Academy’s aim to fill skill and knowledge gaps but not to compete with or replace the physical classroom</li> <li>Khan Academy's revenue model and examples of performance metrics used</li> <li>How Khan Academy scales and develops its team</li> <li><strong>Eye on the Trends:</strong> Khan Academy, like other MOOCs, will further enable access to the best education and push for a competency based education and hiring system - a departure from the current setup that give excessive importance to an institute’s brand name </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/salman-khan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/salman-khan/">Salman Khan, Executive Director and Founder of Khan Academy</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 06, 2014
Mike Feerick, CEO and Founder of ALISON
<p>In this interview, Mike Feerick, Founder and CEO of ALISON, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The strategy behind ALISON’s focus on corporate and vocational training content online</li> <li>ALISON’s revenue model and and key performance indicators used</li> <li>How ALISON functions as a filter for the content that exists online in the vocational space</li> <li>The promise that education technology and MOOCs have in transforming education around the world</li> <li><strong>Eye on the Trends:</strong> There will be great emphasis on skills-based hiring in the future, a departure from the traditional route that heavily weights an applicant’s college or university name, and ALISON is positioning itself to provide employers with such candidates</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-feerick/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-feerick/">Mike Feerick, CEO and Founder of ALISON</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 30, 2013
Rob Lux, Senior Vice President & Chief Information Officer of Freddie Mac
<p>In this interview, Rob Lux, Senior Vice President and Chief Information Officer of Freddie Mac, a public government sponsored enterprise , discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Rob's team's role in helping Freddie Mac recover from the economic downturn </li> <li>How Freddie Mac approached Walmart, Visa, and other private sector firms for data management advice </li> <li>The external benchmarks and KPIs used at Freddie Mac </li> <li>The work culture at Freddie Mac, including IT innovation competition and bring-your-own-devise policy for employees </li> <li><strong>Eye on the Trends:</strong> Organizations in the mortgage industry like Freddie Mac are aggressively leveraging big data for predictive analytics and investing in technology to simplify and enable mobile mortgage transactions</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rob-lux/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rob-lux/">Rob Lux, Senior Vice President & Chief Information Officer of Freddie Mac</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 23, 2013
Daphne Koller, Co-Founder and Co-Chief Executive Officer of Coursera
<p>In this interview, Daphe Koller,co-founder and co-CEO of Coursera, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The genesis of the idea behind Coursera</li> <li>How Coursera differentiates itself from other MOOCs by facilitating a “social” aspect to learning</li> <li>The competitive landscape, business strategy, and KPIs for Coursera</li> <li>The promise that education technology and MOOCs have in transforming education around the world</li> <li><strong>Eye on the Trends:</strong> Internationalization of content and enabling of mobile solutions so students have access to the material even if they are not in class 24/7. Coursera intends to expand internationally, given only a third of its current students are from the US</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/daphne-koller/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/daphne-koller/">Daphne Koller, Co-Founder and Co-Chief Executive Officer of Coursera</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 16, 2013
Sebastian Thrun, Chief Executive Officer and Co-Founder of Udacity
<p>In this interview, Sebastian Thrun, CEO of Udacity, a for-profit education company offering MOOCs, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, principle five, External Partnership, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The motivations and influences in launching the Udacity project</li> <li>How Udacity aims to solve the real problem of “access” to higher education</li> <li>The competitive landscape and business strategy for Udacity and other MOOCs</li> <li>The metrics used to assess Udacity’s performance</li> <li><strong>Eye on the Trends:</strong> MOOCs will complement as opposed to replace the traditional university learning, which provides a fundamentally different experience to students</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sebastian-thrun/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sebastian-thrun/">Sebastian Thrun, Chief Executive Officer and Co-Founder of Udacity</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 09, 2013
Brook Colangelo, Senior Vice President & Chief Information Officer of Houghton Mifflin Harcourt
<p>In this interview, Brook Colangelo, Senior Vice President and Chief Information Officer of Houghton Mifflin Harcourt, an educational and trade publisher, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His transition from CIO role at the White House to his current role</li> <li>Steps he took to prepare for his new job</li> <li>How he focused on "meta-listening" to identify problems and achieve results in his first 100 days</li> <li>His philosophy to focus on customer and user experience first and then designing the technology behind it</li> <li><strong>Eye on the Trends:</strong> Education and the ways to enable and adapt to the learning process as the next frontier in technological innovation</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brook-colangelo/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brook-colangelo/">Brook Colangelo, Senior Vice President & Chief Information Officer of Houghton Mifflin Harcourt</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Dec 02, 2013
Cathy Bessant, Global Technology and Operations Executive of Bank of America
<p>In this interview, Cathy Bessant, Group Technology and Operations executive at Bank of America, the second largest bank holding company in the US by assets, discusses World Class IT principle one, People, principle four, IT & Business Partnership, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How she manages multiple CIOs and senior IT executives that report to her</li> <li>Reducing spending should not equate to under-spending, which curtails growth</li> <li>The shifting away of focus on deeply technical and engineering backgrounds for IT executives at large corporations</li> <li>The complementary roles of chief marketing officer and IT executives</li> <li>How board work can be a valuable training for executives to rise within their own organizations </li> <li><strong>Eye on the Trends:</strong>It is a hard time for the banking industry in general, and firms like BOA will continue to reduce risk, integrate acquisitions, and decrease operating costs through superior IT</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cathy-bessant/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cathy-bessant/">Cathy Bessant, Global Technology and Operations Executive of Bank of America</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 18, 2013
Ken Venner, Chief Information Officer of SpaceX
<p>In this interview, Ken Venner, Chief Information Officer of SpaceX, discusses World Class IT principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The need for business units and IT departments to communicate with and understand each other</li> <li>The strategies he undertook to build a resilient IT workflow structure needed in a lean organization like SpaceX</li> <li>Working with Elon Musk and deriving value and insights from other companies in his portfolio</li> <li>The unique challenge of blue-printing and institutionalizing a CIO office at a dynamic organization like SpaceX</li> <li><strong>Eye on the Trends:</strong>Because of security regulations for aerospace companies, SpaceX aims to achieve efficiency and scale by vertically integrating all processes and maintaining full ownership of any solutions developed</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ken-venner-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ken-venner-2/">Ken Venner, Chief Information Officer of SpaceX</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Nov 04, 2013
Jay Ferro, Chief Information Officer of American Cancer Society
<p>In this interview, Jay Ferro, Chief Information Officer of the American Cancer Society, a nationwide voluntary health organization, discusses World Class IT principle two, Infrastructure, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The specifics of his CIO role at American Cancer Society</li> <li>The differences and similarities in managing IT at non-profit and the for-profit sectors</li> <li>The critical role of IT in enabling functionality of a volunteer based organization like American Cancer Society</li> <li>How Jay prepared and gathered his team around him to achieve early wins</li> <li><strong>Eye on the Trends:</strong>The increased role of technology and platforms like CRMs, mobile devices, and big data to improve operational and research performance of organizations like American Cancer Society</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jay-ferro/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jay-ferro/">Jay Ferro, Chief Information Officer of American Cancer Society</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 21, 2013
Marc Saffer, Chief Information Officer of J.Crew
<p>In this interview, Marc Saffer, Chief Information Officer of J. Crew discusses World Class IT principle one, People, principle two, Infrastructure, principle three, Project & Portfolio Management, and four, IT & Business Partnership, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The structure and dynamics of the CIO office at J.Crew</li> <li>Marc’s focus on company culture, business strategy and people management in preparation of his role as J.Crew’s new CIO</li> <li>Marc’s multi-staged people assessment and project selection strategies in the first few days in his new job</li> <li><strong>Eye on the Trends:</strong> The critical role of business and IT alignment in success of J.Crew’s new projects: international expansion and supporting websites, enterprise selling capability</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/marc-saffer/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/marc-saffer/">Marc Saffer, Chief Information Officer of J.Crew</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Oct 07, 2013
Kevin Hart, EVP and CTO of Cox Communications
27:39
<p>In this interview, Kevin Hart, Executive Vice President and Chief Technology Officer of Cox Communications, the third-largest cable entertainment and broadband services provider in the country, discusses World Class IT principle one, People, principle three, Project and Portfolio, and principle four, IT & Business Partnership, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The uniqueness of his role at CTO at Cox</li> <li>His first 100 days plan for his CTO role</li> <li>How he has implemented a faster pace of innovation within technology at Cox, in order to compete within the rapidly-evolving video entertainment market</li> <li><strong>Eye on the Trends:</strong> Aligning IT initiatives with overall business goals at firms through evolving roles of the CIOs and CTO, and the steps Ken has undertaken to institutionalize formalized training programs such as CIO University</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kevin-hart/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kevin-hart/">Kevin Hart, EVP and CTO of Cox Communications</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 23, 2013
Aaron Levie, CEO and Co-Founder of Box
<p>In this interview, Aaron Levie, Chief Executive Officer and Co-Founder of Box, a leader in online file sharing and cloud content management, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Themes of the upcoming BoxWorks conference</li> <li>Box's ability to attract and retain top talent from other IT firms</li> <li>Box's focus on delivering enterprise IT solutions through a consumer IT approach</li> <li><strong>Eye on the Trends:</strong> Yesterday’s competitors are becoming today’s partners in IT. As consumers and enterprises demand more flexibility, connectivity, and functionality often from the same device, different solutions providers have to collaborate</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/aaron-levie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/aaron-levie/">Aaron Levie, CEO and Co-Founder of Box</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Sep 09, 2013
Randy Krotowski, Vice President and Chief Information Officer of Caterpillar
<p>In this interview, Randy Krotowski, Chief Information Officer and Vice President of Caterpillar, a $54 billion manufacturing company, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The strategic value of a dual VP Global Information Services and CIO role</li> <li>The importance of talent management and legacy planning for operational excellence and business transformation</li> <li>Caterpillar's strategic focus on customer facing IT capabilities</li> <li>How to include business leaders in developing IT</li> <li><strong>Eye on the Trends:</strong> The exciting possibilities for manufacturing companies like Caterpillar to move into commercial software, promote supply chain agility, and achieve IT-enabled integration of a network of independent dealers</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/randy-krotowski/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/randy-krotowski/">Randy Krotowski, Vice President and Chief Information Officer of Caterpillar</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 26, 2013
John Michelsen, Chief Technology Officer of CA Technologies
<p>In this interview, John Michelsen, Chief Technology Officer of CA Technologies, a $4.6 billion software and solutions company, discusses World Class IT principle two, Infrastructure, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The internal and external facing role of the CTO in a tech company</li> <li>The need for speed in IT delivery</li> <li>Employing Agile principles to segment large projects into multiple manageable threads</li> <li>How IT should advise, rather than fight, business units that want to build their own applications</li> <li><strong>Eye on the Trends:</strong> The exciting possibilities of the “Internet of Things,” and how cloud computing, mobile, big data, and consumerization of IT will be trailblazers in developing a fully interconnected world</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/john-michelsen/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/john-michelsen/">John Michelsen, Chief Technology Officer of CA Technologies</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Aug 12, 2013
Gary Wimberly, Senior Vice President and Chief Information Officer of Express Scripts
33:51
<p>In this interview, Gary Wimberly, Senior Vice President and Chief Information Officer at Express Scripts, discusses World Class IT principle four, IT and Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>IT's role in innovation and analytics at Express Scripts</li> <li>Gary's leadership in IT integration with Express Scripts' recent acquisition of Medco</li> <li>How Gary consistently aligns IT with business strategy</li> <li>Gary's policy of treating vendors as partners, and how he engages vendors in the innovation process</li> <li>Express Script IT's communication and talent development practices</li> <li><strong>Eye on the Trends:</strong> mobile technology, virtualization and the cloud</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gary-wimberly/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gary-wimberly/">Gary Wimberly, Senior Vice President and Chief Information Officer of Express Scripts</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 29, 2013
Stephen Gillett, Executive Vice President, Chief Operating Officer of Symantec
41:50
<p>In this interview, Stephen Gillett, Executive Vice President and Chief Operating Officer at Symantec, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His career progression to the CIO role and beyond</li> <li>Stephen's role in transforming the use of technology during his time at Starbucks</li> <li>How Stephen leveraged his experiences with innovation in his role at Best Buy Digital</li> <li>Stephen's current experience as COO of Symantec</li> <li>Stephen's advice for CIOs and IT VPs who aspire to CIO Plus and Beyond CIO roles</li> <li><strong>Eye on the Trends:</strong> The transformation of IT’s role within the enterprise and the emergence of a new generation of CIOs</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stephen-gillett/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stephen-gillett/">Stephen Gillett, Executive Vice President, Chief Operating Officer of Symantec</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 15, 2013
David Pogue, Author and Technology Columnist of the New York Times
28:30
<p>In this interview, David Pogue, Author and Technology Columnist for the New York Times discusses a variety of topics with Metis Strategy:</p> <ul> <li>David’s background in music, and his gradual career shift from music to technology writing</li> <li>David’s experience covering Apple during periods of significant transition</li> <li>David’s path to joining the New York Times as a columnist</li> <li>The process by which David interacts with technologies he evaluates</li> <li><strong>Eye on the Trends:</strong> Portable touchscreens and how they will develop over the years, as well as technology that you wear such as glasses, wristbands, watches, etc.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-pogue/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-pogue/">David Pogue, Author and Technology Columnist of the New York Times</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jul 01, 2013
Vivek Kundra, Executive Vice President, Emerging Markets of Salesforce.com
<p>In this interview, Vivek Kundra, Executive Vice President of Emerging Markets at Salesforce.com, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His career progression from first federal CIO to his role at Salesforce.com</li> <li>Technology in the Obama presidential campaign</li> <li>How brand ownership is shifting to consumers</li> <li>The evolution of the CIO</li> <li>Why IT leaders can and must use technology to invent and reinvent new markets</li> <li><strong>Eye on the Trends:</strong> With close to 5 billion mobile devices globally, Kundra foresees the ability for users to “instrument the planet.”- how big data algorithms can be used to look at the grievances and recommendations that consumers are sharing, and analyze that data to determine how to better and more personally serve them</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/vivek-kundra/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/vivek-kundra/">Vivek Kundra, Executive Vice President, Emerging Markets of Salesforce.com</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 17, 2013
John Hinshaw, Executive Vice President, Technology and Operations of Hewlett-Packard
<p>In this interview, John Hinshaw, Executive Vice President of Technology & Operations of Hewlett-Packard, a $116 billion diversified technology company, and discusses World Class IT principle one, People,and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His unique purview of responsibilities as EVP of Technology & Operations</li> <li>How he uses technology to impact P&Ls across business units</li> <li>The unique culture and pace of innovation at HP</li> <li>Planning and building great IT leadership teams</li> <li><strong>Eye on the Trends:</strong> the innovations that HP is making in a variety of exploding realms. He foresees an even larger growth of the use of mobile and social technologies, and talks about the advantages of smaller and cheaper data centers</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/john-hinshaw/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/john-hinshaw/">John Hinshaw, Executive Vice President, Technology and Operations of Hewlett-Packard</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jun 03, 2013
Greg Carmichael, President and Chief Operating Officer of Fifth Third Bank
<p>In this interview, Greg Carmichael, President and COO of Fifth Third Bank, a $6 billion financial services company, and discusses World Class IT principle one, People,and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His career progression from CIO to COO and President</li> <li> Transferable skills between manufacturing and financial services</li> <li>Increasing value of technology leadership at a financial services company</li> <li>The benefits of being a CIO before being a broader business leader</li> <li><strong>Eye on the Trends:</strong> the opportunities presented by mobile and self-service technology, the benefits that arise from a ubiquitous, positive customer experience across these platforms, and the cost-savings due to the digitization of infrastructure</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/greg-carmichael/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/greg-carmichael/">Greg Carmichael, President and Chief Operating Officer of Fifth Third Bank</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 20, 2013
Chris Lofgren, Chief Executive Officer of Schneider National
33:39
<p>In this interview, Chris Lofgren, CEO of Schneider National, a multi-billion dollar trucking, logistics, and intermodal service provider, and discusses World Class IT principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Schneider National's history as a early technology adopter</li> <li>The transition from CIO to COO to CEO</li> <li>The intersection of marketing and technology</li> <li>Interacting with a CIO as a current CEO and former CIO</li> <li><strong>Eye on the Trends:</strong> the power of business analytics to find valuable trends that allow Schneider to proactively tackle both issues and opportunities</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/chris-lofgren/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/chris-lofgren/">Chris Lofgren, Chief Executive Officer of Schneider National</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
May 06, 2013
Brian Flynn, Executive Vice President and Global Chief Information Officer of Crawford & Company
<p>In this interview, Brian Flynn, EVP and Global CIO of Crawford & Company, an insurance claims management company, and discusses World Class IT principle one, People, principle three, Project & Portfolio Management, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His top IT priorities to improve organizational agility</li> <li>Using strong communication in driving culture change</li> <li>Breaking the conceptual silos of IT <em>and</em> "the business"</li> <li>Crawford IT's leadership of an innovation program</li> <li>The importance of measurement to prove results</li> <li><strong>Eye on the Trends:</strong> empowering mobility in all aspects of business, going paperless, yielding insights from analytics, enhancing processes through social media analytics, preparing for globalization, the evolution of culture change and embracing new ways of working, as well as the marriage of mapping out organizational business processes to drive innovation</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brian-flynn/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brian-flynn/">Brian Flynn, Executive Vice President and Global Chief Information Officer of Crawford & Company</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 22, 2013
Asiff Hirji, Partner at TPG Capital, Former President, COO, & CIO of TD Ameritrade
<p>In this interview, Asiff Hirji, Partner at TPG Capital and Former President, COO, & CIO of TD Ameritrade, discusses World Class IT principle one, People, principle four, IT and Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>A career progression from application developer to business leader</li> <li>The technical and business challenges to address through a merger</li> <li>The importance of attracting, retaining, and developing the best talent</li> <li>How vendors should articulate value to CIOs</li> <li><strong>Eye on the Trends:</strong> how to transform a business model through technology, and companies' ability to position themselves amid technology change- such as cloud computing</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/asiff-hirji/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/asiff-hirji/">Asiff Hirji, Partner at TPG Capital, Former President, COO, & CIO of TD Ameritrade</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Apr 08, 2013
Horace Chu, Head of Information Management Services, Gammon Construction
21:17
<p>In this interview, Horace Chu, the Head of Information Management Services at Gammon Construction, a leading construction company based in Hong Kong, discusses World Class IT principle one, People, principle three, Project and Portfolio Management, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The benefits of being jointly owned by two parent companies</li> <li>The alignment of all projects to IT and business strategy</li> <li>Identifying opportunities for improvement through an internal satisfaction survey</li> <li>Gammon's approach to career development</li> <li>How Gammon fosters an innovative culture</li> <li><strong>Eye on the Trends:</strong> The internal application of social computing for knowledge management and information sharing, as well as the use of smartphone technology to enhance awareness and opportunities in the recruiting process</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/horace-chu/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/horace-chu/">Horace Chu, Head of Information Management Services, Gammon Construction</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 25, 2013
Tomasz Smaczny, Former Chief Information Officer of Cathay Pacific
27:17
<p>In this interview, Tomasz Smaczny, the former Chief Information Officer of Cathay Pacific, an international airline of Hong Kong, discusses World Class IT principle one, People, principle two, Infrastructure, principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Tomasz' path into IT and to the role of CIO</li> <li>IT's role in enabling shared services and channel integration</li> <li>How Enterprise Architecture acts as a tool to bring IT and the business closer together </li> <li>The need to recruit and retain top talent</li> <li><strong>Eye on the Trends:</strong> The mobile channel and how it delivers value to customers, provides a high degree of personalization, and drives innovation</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tomasz-smaczny/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tomasz-smaczny/">Tomasz Smaczny, Former Chief Information Officer of Cathay Pacific</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Mar 11, 2013
Gaurav Dhillon, Chief Executive Officer of SnapLogic
27:21
<p>In this interview, Gaurav Dhillon, the Chief Executive Officer of SnapLogic, an enterprise application and data integration software development company, discusses World Class IT principle two, Infrastructure, principle four, IT and Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Technologies and capabilities that are ripe for the Cloud</li> <li>SnapLogic's strategic advisor CIO Council</li> <li>The criticality of integrating technologies and capabilities </li> <li>Embracing the changing technology landscape</li> <li>CIO as the Chief Integration Officer</li> <li>Companies' need for data scientists</li> <li><strong>Eye on the Trends:</strong> The potential of leveraging the Cloud and Big Data together, the potential to access customers and employees in new ways through mobile technologies, and how Analytics will evolve from Business Intelligence to influence everything from pricing, to fraud detection, to product optimization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gaurav-dhillon/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gaurav-dhillon/">Gaurav Dhillon, Chief Executive Officer of SnapLogic</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 25, 2013
Joe Topinka, Chief Information Officer of Red Wing Shoe Company
26:58
<p>In this interview, Joe Topinka, the Chief Information Officer of Red Wing Shoe Company, discusses World Class IT principle four, IT and Business Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Joe's role as Red Wing's first CIO</li> <li>The importance of field research for IT</li> <li>How Joe conveys IT strategies in business terms</li> <li>Red Wing's ongoing eCommerce initiative</li> <li>The importance of R&D and learning from other companies</li> <li><strong>Eye on the Trends:</strong> Cloud computing and the plethora of available cloud-based solutions, as well as Big Data and the implications it has for Red Wing’s evolving eCommerce initiative</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/joe-topinka/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/joe-topinka/">Joe Topinka, Chief Information Officer of Red Wing Shoe Company</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Feb 11, 2013
Bill Schlough, Senior Vice President and Chief Information Officer of the San Francisco Giants
<p>In this interview, Bill Schlough, the SVP and Chief Information Officer of the San Francisco Giants and <em>InformationWeek</em> 2012 IT Chief of the Year, discusses World Class IT principle two, Infrastructure, principle four, IT and Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Delivering value through baseball competitive advantage, business optimization, and the fan experience</li> <li>Partnering with innovative companies in the San Francisco Bay Area</li> <li>Being CEO of the Giants' Class A affiliate team</li> <li>Seasonal planning, executing, and supporting around a baseball season</li> <li>The value of a tech savvy executive team</li> <li><strong>Eye on the Trends:</strong> Leveraging cloud computing in order to refocus on core competencies and the power of social media, mobility, and TV everywhere in improving the fan experience</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-schlough/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-schlough/">Bill Schlough, Senior Vice President and Chief Information Officer of the San Francisco Giants</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p>
Jan 28, 2013