Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

By Metis Strategy

Listen to a podcast, please open Podcast Republic app. Available on Google Play Store.


Category: Podcasting

Open in Apple Podcasts


Open RSS feed


Open Website


Rate for this podcast

Subscribers: 49
Reviews: 0

Description

Weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and CDOs.

Episode Date
Ryder System Senior Vice President and Chief Information Officer Rajeev Ravindran
27:02

In this interview, we discuss an overview of Ryder and Rajeev’s purview as CIO, the IT function’s four strategic goals, and the company’s approach to eliminating technical debt. We also discuss the COVID-19 pandemic, including why Ryder was prepared for it and how the company has created a sense of community throughout it. Lastly, we discuss Rajeev’s take on a variety of rising trends, such as AI modeling, robotics, and autonomous vehicles.

Read More...

The post Ryder System Senior Vice President and Chief Information Officer Rajeev Ravindran appeared first on Metis Strategy.

Sep 21, 2020
Unlocking Digital Change with Emmet B. Keeffe III of Insight Partners
32:03

In this interview, we discuss the three parts of Insight’s investment thesis, an overview of the company’s digital acceleration program, Insight IGNITE, and the challenges of communication between IT and the rest of the business. We also discuss how Insight Partners can save IT leaders many trips to Silicon Valley by finding tech globally, and how the COVID-19 pandemic has accelerated many of the areas the company has invested in. Further, we discuss the four types of boards that exist based on the size and maturity of those companies and the assistance each needs from its directors, the increased importance on creativity for humans with more AI and automation, Emmet’s take on IoT, the cloud, automation, 5G, and RPA, and a variety of other topics.

Read More...

The post VC Emmet Keefe on what Corporate Incubators Get Wrong appeared first on Metis Strategy.

Sep 17, 2020
Data Strategy with Ally Finanial's Chief Information Data and Digital Officer
40:09

In this interview, we discuss Sathish’s three-pillared IT strategy, which is focused on driving customer value, creating a compelling financial trajectory for all its shareholders and investors, and executing that through great culture. We also discuss the company’s transition to a mobile workforce due to the pandemic and Sathish’s experience being onboarded largely in quarantine. Finally, we discuss the approach Sathish used to create his data strategy, what he has learned from his prior experiences as CIO, and a variety of other topics.

Read More...

The post Ally Chief Information Data and Digital Officer Sathish Muthukrishnan appeared first on Metis Strategy.

Sep 14, 2020
Lenovo's CISO says Cyber Attacks Increased 3x During COVID
39:11

In this interview, we discuss how Jason has navigated working with three variations of the same company, and how Lenovo operates as a global firm. We also discuss the pandemic’s impact on the company, and how the fact that Lenovo has a major manufacturing operation in Wuhan, China led to early warnings as to the issues that arose related to COVID-19. We cover how the pandemic has led to a 3x increase in cyber attacks, and the methods Jason and his team have undertaken to counteract them. We also cover his CIO and CISO responsibilities and how he segments his thoughts processes related to each and a variety of other topics.

Read More...

The post Lenovo CISO Jason Ruger appeared first on Metis Strategy.

Sep 10, 2020
NetApp CIO Bill Miller
32:36

In this interview, we discuss Bill’s purview as the CIO of NetApp and how the company works with external partners to build capabilities. We also discuss how the company acts as an internal first user, including NetApp on NetApp and the Customer One Platform, as well as The Cloud One Platform and The DevOps framework the company has built. We discuss Bill’s view on the COVID-19 pandemic, including how it will impact the world in the long term and how the company responded to it. Finally, we discuss the importance of CIOs getting advantages out of data and the biggest threats to CIOs today.

Read More...

The post NetApp CIO Bill Miller appeared first on Metis Strategy.

Sep 07, 2020
Index Ventures Partner Shardul Shah
37:58

In this interview, we discuss Shardul’s thoughts on how COVID-19 has accelerated a tech-enabled shift to an employee-focused culture rather than customer-focused culture, how a younger workforce deals with unprecedented economic shock, and how investment decisions and collaboration have been impacted by virtual communication. We also discuss how his investment philosophy is tied to empathy and community, the story of the least successful investment he’s ever made, among other topics.

Read More...

The post Index Ventures Partner Shardul Shah appeared first on Metis Strategy.

Sep 03, 2020
Security as a Strategic Weapon with Mastercard's President of Ops & Tech
34:32

In this interview, we discuss how Ed balances innovation with risk mitigation, and how security can be used as a strategic weapon. We also discuss his thoughts on the current pandemic, including how it will result in a permanent shift in certain behaviors and why bold pronouncements about the future of work can’t be made just yet. Finally, we discuss Ed’s view on blockchain, and Mastercard’s lab group, whose job is to investigate new technologies, along with a variety of other topics.

Read More...

The post Mastercard President of Operations & Technology Ed McLaughlin appeared first on Metis Strategy.

Aug 31, 2020
John Chambers on Leading through Crisis
26:02

In this interview, we discuss John’s experience with previous financial crises and the playbook he is running with his 18 startups through the current pandemic. We discuss why John went into venture capital after his time at Cisco, why John is partnering with 18 startups, rather than just one, and how the current crisis has impacted John’s investment theses. We discuss the playbook John ran when making acquisitions at Cisco, and the successes and failures he has experienced with digital transformations. Lastly, we discuss the impact COVID is going to have long-term, including how COVID has and will continue to accelerate the shift to digital, why the top ten companies in each industry will be shuffled, why we won’t have an environment where everyone works from home, and a variety of other topics.

Read More...

The post John Chambers on Leading through Crisis appeared first on Metis Strategy.

Aug 27, 2020
Ocean Spray Cranberries Chief Digital and Technology Officer Jamie Head
18:40

In this interview, we discuss Jamie’s purview as Chief Digital and Technology Officer and Ocean Spray’s five-year plan to transform from a cranberry business to a health and wellness business. We also discuss the company’s innovation plan, the digital hub his team is building, and the company’s relationship with the farmers who grow the cranberries. Finally, we discuss how the company approaches external partnerships, Jamie’s interest in the health and wellness space, and a variety of other topics.

Read More...

The post Ocean Spray Cranberries Chief Digital and Technology Officer Jamie Head appeared first on Metis Strategy.

Aug 24, 2020
Silicon Valley Legend Reid Hoffman
30:03

In this interview, we discuss the current pandemic and the economic crisis, and how one must lean on one’s ecosystem for insights and support while offering the same back into the ecosystem. We also cover how the pandemic has caused previous market failures to move to market readiness. We discuss the importance of entrepreneurs co-designing their go-to-market strategy and the precise definition of blitzscaling and its application to large companies, as well as a variety of other topics.

Read More...

The post Silicon Valley Legend Reid Hoffman appeared first on Metis Strategy.

Aug 20, 2020
Yum! Brands CDO & CTO Clay Johnson
31:18

In this interview, Clay provides an overview of the Yum! Brands ecosystem, how the company delivers an excellent customer experience, and how the company has implemented customer feedback to deliver contactless payments. We also discuss Clay’s perspective on the current pandemic, including how it has accelerated the company's digital journey, as well as Clay’s view on the future of the mobile workforce post pandemic. We discuss how agile thinking applies to operations, and how switching from a project to a product mindset can accelerate product development and delivery. Finally, we discuss Clay’s take on the evolution of the CIO role and the innovation lab at Yum! Brands.

Read More...

The post Yum! Brands CDO & CTO Clay Johnson appeared first on Metis Strategy.

Aug 17, 2020
Unqork CEO Gary Hoberman
31:14

In this interview, we discuss an overview of no code, why the metrics that gauge success or lack thereof for IT departments are flawed, and how companies need to reward their technologists based on the value they achieve, rather than being on time and on budget. We also discuss why Gary left the CIO ranks, and we cover his advice for others looking to do the same and start their own companies. Lastly, we discuss why Gary believes that you can always improve a big company, some of the groundbreaking things Unqork has done with large enterprises, and a variety of other topics.

Read More...

The post Unqork CEO Gary Hoberman appeared first on Metis Strategy.

Aug 13, 2020
Commonwealth Bank of Australia CIO Pascal Boillat
29:27

In this interview, we discuss Pascal’s 6-pillared IT strategy, the advantages Pascal gains having technology and operations disciplines under his purview, and some of the innovation efforts Commonwealth Bank is undergoing. We also discuss why working remotely due to COVID-19 was even more of a transition for Australians than other parts of the world, the tech landscape in Australia, and how the company works with other FinTechs. Lastly we discuss Pascal’s take on quantum computing, AI, and the cloud among a variety of other topics.

Read More...

The post Commonwealth Bank of Australia CIO Pascal Boillat appeared first on Metis Strategy.

Aug 10, 2020
Woven CEO Tim Campos
34:26

In this interview, we discuss the genesis story of Woven, the most successful go to market model for productivity software, and why Woven decided not to directly compete with Apple, Microsoft, and Google. We also discuss how Tim has built his team at Woven, how the CIO role prepared Tim for the CEO role, and three elements that are needed to start a company successfully. Lastly, we discuss how Tim has managed during this time of crisis, Tim’s experience on boards, and a variety of other topics.

Read More...

The post Woven CEO Tim Campos appeared first on Metis Strategy.

Aug 06, 2020
Intel Global CIO Archana Deskus
27:36

In this interview, we discuss Archana’s purview as the global CIO of Intel and her experience coming up to speed in the role. We discuss the current pandemic, including Intel’s response to it, how it will impact the long-term future of work, and how her team has been enabling the shift to remote work. Finally, Archana provides insight into the company’s data-first mindset and their Corporate Data Office, how the company is using artificial intelligence, how the CIO role has evolved in Archana’s 17+ years in the post, among other topics.

Read More...

The post Intel Global CIO Archana Deskus appeared first on Metis Strategy.

Aug 03, 2020
Slack CEO Stewart Butterfield on COVID and Microsoft Teams
47:42

In this interview, we discuss COVID’s impact on enterprises, including the productivity benefits and accompanying loss of socialization, how this can cause employee burnout, and what leaders can do to alleviate uncertainty. We also discuss how COVID has impacted the amount of Slack users positively and negatively and the potential challenges a hybrid model of working will present. Lastly, we discuss how people are more attracted to new features versus core improvement to the existing features, the main difference between Slack and Microsoft Teams and how they can be used together, how the demand for synchronous communication can be disruptive to people's time management and their ability to focus, among a variety of other topics.

Read More...

The post Slack CEO Stewart Butterfield on COVID and Microsoft Teams appeared first on Metis Strategy.

Jul 30, 2020
Mars CDO Sandeep Dadlani
33:57

In this interview, Sandeep discusses his purview as the CDO of Mars, the three pillars that drive Mars’ digital engine, and the five cultural principles that guide Mars as a company. We discuss the extreme focus Sandeep has put on customer centricity, including the creation of user centricity teams and how this mindset has been applied to the courses developed by Mars University, the company’s internal training platform. We also cover why Sandeep believes creating a culture of curiosity is as important as creating the right data infrastructure. Finally, we discuss Mars’ movement to come up with 100 insights in the next 100 weeks, the prevalence of AI in the company, how the company is using Snickers to show gratitude to frontline workers, among other topics.

Read More...

The post Mars CDO Sandeep Dadlani appeared first on Metis Strategy.

Jul 27, 2020
Lessons from Past Pandemics with "The Great Influenza" author John Barry
49:33

In this interview, we discuss the genesis story of John’s book The Great Influenza, and the lessons of the pandemic of 100 years ago to today. We discuss some of the most interesting aspects of the 1918 pandemic, while also getting into some of the deeper scientific details in comparing the influenza virus and the coronavirus. We also talk about the critical importance of honesty and transparency of leadership in the face of this crisis, the failures of the federal government in its response to COVID-19, and a variety of other topics.

Read More...

The post Lessons from Past Pandemics with "The Great Influenza" author John Barry appeared first on Metis Strategy.

Jul 23, 2020
Facebook CIO Atish Banerjea
36:46

In this interview, we discuss Atish’s career path and his experience as CIO of a technology giant, including how the CIO role is more similar to CTO roles that he has held in the past, the focus on engineering and building internal products, and the three main functions he oversees. Also, Atish shares his thoughts on the two biggest ways COVID will change the business world. Lastly, we discuss the value an executive with technology expertise can bring to a corporate boards, as Atish sits on the boards of Hibu a multinational digital and print marketing solutions company, and of Nelson Education, an education publishing company.

Read More...

The post Facebook CIO Atish Banerjea appeared first on Metis Strategy.

Jul 20, 2020
Board Member Daphne Jones
25:56

In this interview, we discuss Daphne’s transition from CIO to board membership. We discuss her advice for CIOs looking to join boards, including why not-for-profit boards are a good stepping stone to for-profit boards and how CIOs can bring both an offensive and defensive mindset to the boardroom. We also discuss how the CIO role has dramatically evolved over her career, Daphne’s view on the progress of women in technology, and a variety of other topics.

Read More...

The post Board Member Daphne Jones appeared first on Metis Strategy.

Jul 16, 2020
Tyson's CTO Talks COVID & Digital
30:21

In this interview, we discuss Scott’s purview as CTO and how it compares to his past CIO roles. Scott also shares insight into the company’s digital transformation and data strategy. We discuss how COVID-19 has changed the ways in which people work, as well as the new normal that Scott sees emerging. Additionally, Scott shares his advice to CIOs who have ambitions to join a board, his take on big data, among a variety of other topics.

Read More...

The post Tyson's CTO Talks COVID & Digital appeared first on Metis Strategy.

Jul 13, 2020
P&G CIO Vittorio Cretella
26:21

In this interview, we discuss Vittorio’s purview as CIO, how he made the most of his first 100 days in the role, and his thoughts on how the CIO role is evolving. We discuss the impact of COVID-19, including the three principles that are guiding the company through the pandemic, and how COVID-19 has accelerated the company’s technology plans. We also cover the two-pronged approach to P&G’s digital transformation, the importance of building and maintaining internal expertise, Vittorio’s take on deep learning and machine learning, among a variety of other topics.

Read More...

The post P&G CIO Vittorio Cretella appeared first on Metis Strategy.

Jul 06, 2020
Zoho Founder & CEO Sridhar Vembu
45:25

In this interview, we discuss an overview of Zoho's evolution across the years, why Shidhar has elected to keep his company private, and has not sought outside investors. We discuss his plan to expand the company’s offices from major cities to rural areas in some cases. Additionally, we cover Zoho’s participatory and informal culture, which has a focus on treating people well, including offering nap and playrooms for its employees. Sridhar also shares how the company is responding to COVID-19, his views on the future of mobile workforces, and a variety of other topics.

Read More...

The post Zoho Founder & CEO Sridhar Vembu appeared first on Metis Strategy.

Jul 02, 2020
SAIC CIO Nathan Rogers
20:08

In this interview, we discuss SAIC’s business, Nathan’s purview as CIO, the interesting complexities of being a CIO of a business-to-government (B2G) company. We also discuss SAIC’s acquisition of Engility and Nathan’s role in that, his first few months as CIO, SAIC’s goal to make IT customer zero of the company, why the cultural element of the future of work is a challenge, and a variety of other topics.

Read More...

The post SAIC CIO Nathan Rogers appeared first on Metis Strategy.

Jun 29, 2020
Microsoft CTO Kevin Scott
38:49

In this interview, we discuss Kevin's upbringing in rural Virginia and why he felt he had to leave his hometown to pursue opportunity, how people can have successful careers by using sophisticated technological tools without having to move to technology hubs like Silicon Valley, Kevin's thoughts on improving technology knowledge and expertise, the importance of teaching kids technology, how COVID-19 will make distance learning and working more prevalent, how AI and ML can be used for positive benefit with healthcare applications, such as disease detection, why everyone must play a role in shaping technologies future, not just a select privileged few, Scott’s take on synthetic biology, among other topics.

Read More...

The post Microsoft CTO Kevin Scott appeared first on Metis Strategy.

Jun 22, 2020
Project to Product Author Mik Kersten
34:44

In this interview, we discuss insights from Mik’s book, the massive IT productivity discrepancies between digitally native organizations and legacy enterprises, the economic impact of technological revolutions, and how and why companies must shift from project orientation to product orientation. We also discuss why IT executives must measure the value they create and not simply if they deliver initiatives on time and on budget, the importance and the shortcomings of traditional project management, what legacy enterprises can learn from both startups and tech giants, and a variety of other topics.

Read More...

The post Project to Product Author Mik Kersten appeared first on Metis Strategy.

Jun 18, 2020
Insurtech with Travelers CTO/COO
29:24

In this episode, Mojgan discusses the company’s commitment to making innovation part of its DNA and the strategic pillars the company has put in place, which are focused on evolving the way the company works to drive integrated teams to push the blurring of lines between business and technology. First, the company leverages design thinking methodologies and always starts with the customer and works backward, and it has small multifunctional teams of technologists and business experts. Second, the company has developed a strategic architecture, driving modernization and simplification where appropriate. Lastly, but most importantly is talent, which the company considers its advantage multiplier. Mojgan cites that Travelers drives new skill sets and engineering talent in a variety of ways. We also discuss Mojgan’s view on the future of women in technology, and the revolution she sees happening in that regard, how Mojgan looks at the company's 160-year old history as a position of extreme strength, how Mojgan’s diverse career path has colored her experience at Travelers, and a variety of other topics.

Read More...

The post Insurtech with Travelers CTO/COO appeared first on Metis Strategy.

Jun 15, 2020
Syngenta Group CIO & CDO Greg Meyers
23:53

460: Syngenta Group chief information and digital officer Greg Meyers asserts that we are now heading into the third wave of technology change, which he believes can help reverse some of the effects that we have seen with climate change. Agriculture is responsible for about one third of the world's greenhouse gas emissions, and it consumes about 70 percent of the world's freshwater supply, which is 30 percent more than we can naturally replenish. This third wave entails bringing computer and data science to the farms to try to find these breakthroughs that allow farmers to continue to increase food production as the world population grows in a way that is more regenerative, keeps more carbon in the soils, and allows us to conserve more water. We also discuss the extreme difference between different market segments that the company operates in, the talent landscape in Switzerland, the evolution of IT going from trying to get IT on the agenda of management teams to extreme excitement around the function, among other topics.

Read More...

The post Syngenta Group CIO & CDO Greg Meyers appeared first on Metis Strategy.

Jun 08, 2020
CIO to Founding CEO with ProntoForms' Alvaro Pombo
18:56

459: ProntoForms Corporation CEO Alvaro Pombo gives valuable advice to other CIOs who would wish to follow in his footsteps to become a CEO. First, he notes that technologists can become too enamored with technology. He notes that since businesses ultimately care most about outcomes, he advises focusing on transformations that impact the broader business. He also underscores the importance of being proximate to customers, noting that they care most about outcomes that are scalable. We also discuss the genesis story of ProntoForms, how the company managed through the 2008 financial crisis, and other advice for CIOs who wish to rise above the role, among other topics.

Read More...

The post CIO to Founding CEO with ProntoForms' Alvaro Pombo appeared first on Metis Strategy.

Jun 04, 2020
Innovation Strategy with TD Ameritrade’s CIO
30:15

458: TD Ameritrade CIO Vijay Sankaran discusses how TD Ameritrade approaches innovation. The company looks to apply a systematic design thinking process to innovation and seeks to understand the problem it is trying to solve. It then determines  what the internal or external consumers pain points are , apply a disciplined discovery approach to understanding those pain points, experiment with what the best possible solution is for that pain point, and then experiment through a set of tests, develop a minimum viable product, and generate feedback to cultivate a solution that best addresses those pain points for the consumer. We also discuss the Discotech incubator, how Vijay used his experiences at a complex organization such as Ford to be successful in his new post at TD Ameritrade, how the company uses artificial intelligence, among other topics.

Read More...

The post Innovation Strategy with TD Ameritrade’s CIO appeared first on Metis Strategy.

Jun 01, 2020
Oshkosh CIO Anupam Khare
34:17

457: Oshkosh CIO Anupam Khare outlines the company’s five strategic pillars, which are being people-first; running digital technology as a business; modernizing and innovating; building advanced capabilities in analytics and process automation, among other areas; and securing the organization in a way that reduces friction and makes experiences better for its employees, customers, and partners. We also discuss how the company has been able to recruit new employees, how the team has mixed retraining with bringing in new people externally, how the Information Technology function has rebranded to “Digital Technology” to change its perception internally and externally, among other topics.

Read More...

The post Oshkosh CIO Anupam Khare appeared first on Metis Strategy.

May 25, 2020
Equinix CEO Charles Meyers
23:01

456: Equinix CEO Charles Meyers discusses the trend for organizations to get out of the data center business, which puts Equinix in a solid position to support CIOs in their digital transformation journey. Charles cites that companies are noticing that building, operating, maintaining, and ensuring that data centers are equipped to meet their go-forward needs is not in line with their differentiation and their capability nor is it the best use of their capital. Instead, they have looked for highly distributed IT infrastructure to meet a variety of needs, and the cloud is playing a large role. We also discuss the benefits Equinix gains from being an internal first user, how the CIO role has evolved to be more customer-facing and strategic, Charles' takes on AI, IoT, the Digital Edge, and 5G, among other topics.

Read More...

The post Equinix CEO Charles Meyers appeared first on Metis Strategy.

May 21, 2020
From CIO to CEO with Commvault's Sanjay Mirchandani
20:14

455: Commvault CEO Sanjay Mirchandani covers a variety of topics, including the company's strategic plan, which focuses on simplification, execution, and innovation, how his time as CIO of EMC prepared him for the CEO role,  how data has gone from something companies only use when they absolutely need it to being at the forefront of the business, the tech landscape in Tinton Falls, New Jersey, his take on AI/ML, automation, and DevOps, among other topics.

Read More...

The post From CIO to CEO with Commvault's Sanjay Mirchandani appeared first on Metis Strategy.

May 18, 2020
Unity Technologies CIO Brian Hoyt
20:56

454: Unity Technologies CIO Brian Hoyt discusses how as enterprise becomes more consumerized, employees gain autonomy and the nature of IT work changes. He cites his and his team’s focus on employee productivity. We also discuss the merging of business operations and IT, what it’s like being in a CIO within a tech-centric business, how to manage a fast-growing organization, among other topics.

Read More...

The post Unity Technologies CIO Brian Hoyt appeared first on Metis Strategy.

May 11, 2020
Democratizing AI with Anima Anandkumar
26:17

453: NVIDIA Director and Caltech Professor of AI Research Anima Anandkumar discusses the synergy of working in both academia and in the industry, from her previous positions at AWS and University of California, Irvine, to her current research at NVIDIA and Caltech. She shares how AI can accelerate scientific discovery with engineering capabilities, such as powerful GPUs, that continuously push AI forward at a very fast pace. We also discuss what is known as the Trinity of the deep-learning revolution: algorithms, data, and compute infrastructure. Anima shares insights on scaling, self-supervision techniques, embodied intelligence, and her thoughts on the future of AI. Finally, we end with a discussion of Anima’s mission of globally democratizing and diversifying AI.

Read More...

The post Democratizing AI with Anima Anandkumar appeared first on Metis Strategy.

May 07, 2020
How Visteon's CIO Netflixed The Competition Before Becoming Blockbusted
28:51

452: Visteon CIO Raman Mehta discusses how IT has enhanced its role and gained the trust of the business. Historically, IT at Visteon has been great at solving problems it was presented with. However, IT was never given a voice in the company’s strategy or product roadmap. That has changed, and the board and executive committee now has great confidence in the capabilities of IT, which has enabled the organization to take on a more strategic role. We also discuss Raman’s take on 3D printing and autonomous driving, the tech landscape in Detroit, where Visteon is based, how the company is looking to turn its technology debt into a dividend, and a variety of other topics. 

Read More...

The post How Visteon's CIO Netflixed The Competition Before Becoming Blockbusted appeared first on Metis Strategy.

May 04, 2020
Digital Innovation at Dow
33:01

451: Dow CIO and CDO Melanie Kalmar recaps the merger with DuPont, subsequent executive shuffle, and ultimately the spinoff that resulted in Dow and two other publicly traded companies, Corteva and Dupont. The new Dow is a material science company that heavily invests in research and development and collaborating with customers to drive innovation. She notes that mergers present an opportunity to invest in future capabilities, and that Dow invested heavily in its digital transformation. We also discuss the expansion of her role to include the CDO title, the three anchors of Dow’s digital and IT strategy, her interest in artificial intelligence and Dow’s artificial intelligence competency center, and a variety of other topics.

Read More...

The post Digital Innovation at Dow appeared first on Metis Strategy.

Apr 27, 2020
XPRIZE fights COVID with Tech & Innovation
25:46

450: XPRIZE Foundation CEO Anousheh Ansari discusses XPRIZE’s Pandemic Alliance, a global coalition of corporate, academic, and non-governmental partners focused on accelerating solutions to the coronavirus pandemic. In the short-term, that means expanding visibility into solutions underway in areas such as remote care and access to testing. We also discuss the XPRIZE Data Collaborative which provides access to exclusive data sets and AI capabilities, how XPRIZE facilitates resource and idea sharing between alliance members, and why XPRIZE is well positioned to bring together uncommon partners to tackle this historic challenge.

Read More...

The post XPRIZE fights COVID with Tech & Innovtion appeared first on Metis Strategy.

Apr 23, 2020
Connected Vehicles with Navistar's CIO
19:02

449: Navistar CIO Julie Ragland discusses how the IT team has evolved its approach and positioned itself to mirror the business organization by embedding its people within the business units, Julie’s approach to creating new value streams, and how IT has grown in strategic importance inside the company. We also discuss the OnCommand intelligent vehicle platform and how Navistar uses insights from the platform to change internal processes, trends in telematics and connected vehicles, and a variety of other topics.

Read More...

The post "The Art of the Possible" with Navistar's CIO appeared first on Metis Strategy.

Apr 20, 2020
Innovating at Scale with Johnson Controls Chief Digital and Customer Officer
26:24

448: Johnson Controls CCO/CDO Mike Ellis discusses his experience joining the company after the recent merger with Tyco, the digital agenda that drives innovation across Johnson Controls’ multiple businesses, and his role as Chief Customer and Digital Officer. We also discuss the importance of the different customer personas that he must be aware of and attuned to, the importance of internal partnerships, and the capabilities that drive innovation in the business, specifically data-edge capabilities, smart edge, IoT, and AI and machine learning. We end with Mike’s outlook on the growing importance of AI and machine learning.

Read More...

The post Innovating at Scale with Johnson Controls Chief Digital and Customer Officer appeared first on Metis Strategy.

Apr 13, 2020
AI Analytics with ThoughtSpot's Co-Founder
23:27

447: ThoughtSpot Executive Chairman and co-founder Ajeet Singh discusses the value of transparency within a company. In his time in Silicon Valley, Ajeet has noticed situations where there is a disconnect between how executives are thinking, what is happening in reality, and how much the board gets to know. However, Ajeet has built a culture with absolutely nothing to hide, as he notes. He has chosen to invite all the employees to board meetings because he claims that employees should know everything that is going on in the company. Further, he cites that this has given young engineers the opportunity to present to some of the most respected investors in Silicon Valley. We also discuss Ajeet’s goal for 10 unicorns to come out of ThoughtSpot, the benefits Ajeet gains from taking a personal off-site alone frequently to contemplate the company’s priorities, the partnerships ThoughtSpot has formed with a variety of different companies, and brainstorm new ideas, among other topics. 

Read More...

The post AI Analytics with ThoughtSpot's Co-Founder appeared first on Metis Strategy.

Apr 09, 2020
Talent Strategy with World Fuel Services COO Jeff Smith
18:36

446: World Fuel Services COO Jeff Smith discusses the form that digital transformation has taken at World Fuel Services. Jeff talks about how the company’s updated data systems now allow for customer and supplier information to be processed digitally and how applications of artificial intelligence and machine learning are improving the company’s operating margins and the customer experience. We also discuss how Jeff went about evaluating what needed to change in the company, and how he used the concept of job content to attract the necessary talent to drive change. We end our discussion with Jeff’s outlook on the importance of cloud capabilities in digital transformation.

Read More...

The post Talent Strategy with World Fuel Services COO Jeff Smith appeared first on Metis Strategy.

Apr 06, 2020
AI at Experian with Shri Santhanam
24:12

445: In this interview, Shri shares the details and challenges of his new position, his mission to fundamentally democratize analytics and AI, his objective to create a team of people from diverse knowledge backgrounds, and his predictions for the future of the analytics and AI space. We also discuss solutions to the growing demand for data science talent and how Experian is working to attract talent to achieve their goals.

Read More...

The post AI at Experian with Shri Santhanam appeared first on Metis Strategy.

Mar 30, 2020
Strategic Priorities for Citrix's CEO
22:20

444: Citro CEO David Henshall lays out his three strategic pillars as CEO. First, David is focused on driving an organizational and strategy shift from product to platform. Second, he is looking to move the company’s products from on-premise to being cloud-first, and third, he is focused on a business model shift to move from perpetual licensing to a subscription model. We also discuss how Citrix’s technology allows the company to be a virtual organization, the challenges of attracting the right employees and retaining them, the partnerships Citrix has developed over the years, among other topics.

Read More...

The post Citrix CEO David Henshall appeared first on Metis Strategy.

Mar 26, 2020
Digital Transformation with AES's CIO/CDO
25:11

443: In this interview, Sanjeev discusses how AES is applying its digital vision and strategy across the core business, specifically technologies such as strategic data platforms, artificial intelligence, IoT, and robotics. Sanjeev also elaborates on AES’s three strategic dimensions and five specific themes in their plan for digital transformation. Additionally, Sanjeev shares how he developed the framework for growth when he arrived at AES Corp in October of 2018 and how far AES has come since then. We also discuss the importance of cultural transformation, the customer experience, Sanjeev’s experience as a board member, among other topics.

Read More...

The post Digital Transformation with AES's CIO/CDO appeared first on Metis Strategy.

Mar 23, 2020
Carnival CIO Greg Sullivan
19:18

442: In this interview, Greg Sullivan describes how the company works to exceed its guest expectations in every possible way. To surprise and delight, the company has rolled out the ocean medallion wearable, a coin-size device that can be sensed by location and transaction sensors throughout the ship. This wearable removes friction by allowing crew members to provide a personalized experience, and allowing guests to pay and unlock doors. We also discuss the benefits of being an internal first customer, Greg’s take on data privacy, data virtualization, blockchain, and edge computing, his background as a CEO, among other topics.

Read More...

The post Carnival Corporation CIO Greg Sullivan appeared first on Metis Strategy.

Mar 16, 2020
CIOs on Project to Product-Focused IT
28:59

In this interview, Metis Strategy Central Region Office Head Mike Bertha interviews Art Hu, Atticus Tysen, and Srini Koushik, the CIOs of Lenovo, Intuit, and Magellan Health respectively who have pioneered the shift from a project orientation to product orientation. These CIOs share the challenges they have encountered during their transitions, such as finding product managers with the necessary skills and how to manage traditional perceptions of IT through culture changes. They also discuss the limits of product-based IT in specific situations where there are static goals, among other topics.

Read More...

The post CIOs on Project to Product-Focused IT appeared first on Metis Strategy.

Mar 12, 2020
"The Unicorn Project" Author Gene Kim
41:19

440: In this interview, Gene elaborates on each of the five ideals the book introduces, which are locality and simplicity, focus, flow, and joy, the improvement of daily work, psychological safety, and customer focus. For each one, he provides his definition, examples of it working and not working, and explains why it is important. We also discuss why the days of taylorism, project management, and people treating others as fungible and replaceable resources is coming to an end, why he writes his books as novels, among other topics.

Read More...

The post Author of The Unicorn Project appeared first on Metis Strategy.

Mar 09, 2020
"The Infinite Game" Author Simon Sinek
30:41

439: Best-selling author Simon Sinek talks at length about his book The Infinite Game, explaining what the difference is between finite and infinite games, and what factors are most key in the latter. Simon warns about the dangers of playing infinite games with a finite mindset, which hurts trust, cooperation, and innovation. Simon also shares that there is no such thing as a natural-born leader, as well as the importance of having empathy in leadership. He also explains how he became obsessed with the idea of “why,” and a variety of other topics. 

Read More...

The post "The Infinite Game" Author Simon Sinek appeared first on Metis Strategy.

Mar 02, 2020
Business Capabilities with Lowe's CIO & Novant Health CDO/CTO
32:33

In this interview, Alex, Angela, and Seemantini discuss how they are using business capabilities including people, processes, tools, technology, metrics, and culture, to manage and strategically guide their businesses. Both Angela and Seemantini speak on the strategic and foundational capabilities in their businesses and how digital is impacting both retail and healthcare. Seemantini shares how she transformed Lowe’s omnichannel customer experience and the process of managing project teams through successes and failures.. They also discuss the digital transformation of healthcare, the rise of delivering healthcare digitally, and the importance of data.

Read More...

The post Bonus: Business Capabilities appeared first on Metis Strategy.

Feb 27, 2020
Discovery Limited Founder and CEO Adrian Gore
36:20

473: In this interview, Adrian Gore discusses why and how he founded Discovery in South Africa in 1992. As the country was going through dramatic changes, Adrian saw an opportunity in the health insurance market as there was a shortage of doctors, extreme inequality, and a dramatic rate of medical inflation. Adrian set his company.!!.

Read More...

The post Discovery Limited Founder and CEO Adrian Gore appeared first on Metis Strategy.

Feb 24, 2020
Avery Dennison CIO Nick Colisto
36:44

In this episode, Nick discusses how Avery Dennison’s IT team shows its value to other functions by capturing, reporting, and then communicating how IT is contributing value to the company. This process starts by aligning IT’s goals with other functions and influencing how IT can help the company achieve its key strategic pillars over a five-year planning horizon. Moreover, the team has created an IT-value scorecard, which contains metrics regarding health, delivery, outcomes, and agility. Lastly, the team communicates the value it is providing through quarterly business reviews and a well written annual report that communicates the value across the spectrum. We also discuss the three parts of the company’s digital workplace strategy, the education program that the company has put in place, which has sent leaders to UC Berkeley and looks to improve digital literacy throughout the organization, Nick’s take on IoT, AI, and quantum computing, among other topics. 

Read More...

The post Avery Dennison CIO Nick Colisto appeared first on Metis Strategy.

Feb 17, 2020
Tekion CEO Jay Vijayan
23:11

In this episode, Jay provides an overview of the fragmented automotive industry, highlights the industry’s shortcomings, and describes how Tekoin is using advanced technology and their automotive retail cloud platform to create a win-win-win situation for the large OEMs [original equipment manufacturers], retailers, and consumers. Additionally, Jay discusses the importance of delivering a seamless customer experience, how his time as CIO of Tesla prepared him for his current role, Tekion’s global ambitions, among other topics.

Read More...

The post Tekion CEO Jay Vijayan appeared first on Metis Strategy.

Feb 13, 2020
Dilbert Creator Scott Adams
36:11

432: Dilbert creator Scott Adams shares his story of leaving the corporate setting to become a cartoonist. While he wanted to be a cartoonist from a young age, this dream was temporarily put on hold at the age of 11. When he discovered that the corporate world was not for him, Scott took a chance and reached out to legendary cartoonist Jack Cassady for advice. Based on that conversation, Scott sent his work to the big magazines, but he was rejected and had all but given up on his dream once again. However, one year later, Cassady reached out to Scott to check in. This prompted Scott to try again and send his work to the major cartoon syndication companies, he got a contract with United Media, and Dilbert got published. We also discuss how Scott has made his life more efficient so he can fit more into his day, the formula Scott uses when turning a tweet into a joke, how people don’t think about the world productively, and why we need to think more like economists, scientists, and engineers, among other topics. 

Read More...

The post Dilbert Creator Scott Adams appeared first on Metis Strategy.

Feb 10, 2020
Xerox CTO Naresh Shanker
34:49

431: Xerox’s CTO Naresh Shanker discusses the three key elements of a successful digital transformation. Naresh cites bold leadership that has grit as the most exciting ingredient for transformation. Second, he describes the importance of culture in preparing for the future. As the pace of change accelerates, he notes that it is critical to bridge the established culture that sustains companies at scale with the next-generation culture that has the mental muscle of a startup. Lastly, he discusses the need for a team that is passionate, driven, energized, and exceedingly mission-focused. We also discuss the outside-in and inside-out approach Xerox is using to make its digital transformation, how Xerox uses AI and IoT, Naresh’s experience as a board-level CIO, among other topics. 

Read More...

The post Xerox CTO Naresh Shanker appeared first on Metis Strategy.

Feb 03, 2020
Bonus: The Digital Imperative
40:20

In this episode Hunt Consolidated CIO/CDO Diane Schwarz and National Grid CIO/CDO Adriana Karaboutis explain how they are taking digital back in their respective positions. When they joined Hunt and National Grid, the CIDO’s met with board members to envision the future of digital in their organizations. Andi outlines the “North Star” that defines the direction of long term digital initiates that are developed in the NGDigital Labs. Meanwhile, Diane explains how Hunt’s Collaborative Resource Group is used to “frack for talent” that is motivated to be a part of digital initiatives. This panel also includes a discussion of AI and predictive analytics uses, the reasons digital strategies fail, and the challenge and utility of the two-in-one CIDO role.

Read More...

The post Bonus: The Digital Imperative appeared first on Metis Strategy.

Jan 30, 2020
MIT CISR Principal Research Scientist
35:49

430: MIT Sloan's Center for Information Systems Research Principal Research Scientist Jeanne Ross lays out the three characteristics companies must have to implement a successful digital transformation, which are experimenting repeatedly, co-creating with customers, and assembling cross-functional development teams. The experiment aspect involves recognizing that the digital economy is making new directions possible, but for companies to succeed, they need to find the intersection between what they can do and what their customers will pay for. Co-creating with customers, which solves the same problem, entails starting a workshop where everybody puts the issues on the table and are asked, "What can we do to creatively solve this?" Lastly, cross-functional teams are about recognizing that you do not want to simply throw all your money at your R&D or IT unit and ask them to get it done. Instead, Jeanne argues that it is an iterative process that requires many teams. We also discuss the evolution of the CIO role, why companies should not get so hung up on set roles of what a CIO or CDO should do but look to get away from structure, why having only 5% of revenue come from digital is actually an accomplishment, among other topics.

Read More...

The post MIT CISR Principal Research Scientist appeared first on Metis Strategy.

Jan 27, 2020
Mayfield Fund Managing Director Navin Chaddha
29:56

429: Mayfield Fund Managing Director Navin Chaddha discusses what the company looks for when deciding which entrepreneurs to invest in and which do not fit the Mayfield model. The company looks closely into what the entrepreneur is doing, which entails determining what is driving them, what their values are, what their vision is, what their mission is, and if they are interested in creating a product company and flipping it or if they are interested in building an industry-defining company and changing the way people work, live, and play. To do that, the company must spend a great deal of time with the entrepreneur outside of the pitch meetings to truly understand what is driving and motivating them. Further, Navin cites that it is critical to find out who they are, which involves determining if they have high EQ and IQ, how hungry they are, and what their ethics are. We also discuss Mayfield’s work in China and India, three attributes of millennials and how to reach them, what makes for a great partnership between partners and the early-stage companies, among other topics.

Read More...

The post Mayfield Fund Managing Director Navin Chaddha appeared first on Metis Strategy.

Jan 20, 2020
Bonus: Merits of Blockchain in the Enterprise
31:04

Bonus Episode: Express Scripts COO Neal Sample and Mastercard President of Operations and Technology Ed McLaughlin debate the usefulness of blockchain. Neal believes that there is no use case for which blockchain is an optimal solution. He argues that for whatever problem an enterprise is trying to solve, there is already a better technology out there, and it has likely been out for decades. Neal claims that executives often look to blockchain because of the hype, which he claims is the wrong reason to look at it. Ed agrees that the enthusiasm runs amok when people are simply using it to get funded or just to use it. However, Ed considers himself a highly skeptical and jaded enthusiast, and he argues that blockchain can be useful, especially when dealing with trust across enterprise boundaries. As the enterprise lines become less fluid, Ed cites that the ability to have something to immediately give to regulators as a validation of what has occurred is an interesting concept.

Read More...

The post Bonus: Neal Sample and Ed McLaughlin debate blockchain at the Metis Strategy Summit appeared first on Metis Strategy.

Jan 15, 2020
AI Pioneer Stuart Russell, author of "Human Compatible"
33:58

428: AI Pioneer and UC Berkeley Professor Stuart Russell warns that AI is reshaping society in unintended ways. For example, social media content selection algorithms that choose what individuals watch and read do not even know that human beings exist. As AI becomes more capable, he suggests that we are going to see bigger failures of this kind unless we change the way we think about AI altogether. Stuart argues that to ensure AI is provably beneficial for human beings, we must design machines to be inherently uncertain about human preferences. This way, we can ensure they are humble, altruistic, and committed to pursuing our objectives even as they set their own goals. We also discuss why AI needs regulation similar to civil engineering and medicine, the impact AI is going to make over the next decade, autonomous vehicles, among other topics.

Read More...

The post AI Pioneer and UC Berkeley Professor Stuart Russell appeared first on Metis Strategy.

Jan 13, 2020
Blackstone CEO Stephen Schwarzman
48:16

427: Blackstone CEO Stephen Schwarzman shares stories from his childhood, his time as an undergraduate at Yale, on Wall Street, and business school at Harvard, and his experiences at Lehman Brothers and Blackstone. These stories how he went from nearly failing in an English course in college to the Dean’s List, how he offered constructive criticism to the Dean of Harvard Business School while he was a student, how he led one of the biggest mergers in history to date as a fourth-year associate at Lehman Brothers who had never done a merger, as well as tales from the founding and growth of Blackstone. We also discuss the importance of having a strong culture and hiring the best people, how and why China bought 9.9 percent of the firm when Blackstone was going public, the Schwarzman Scholars program that he has developed in China, among other topics.

Read More...

The post Blackstone CEO Stephen Schwarzman appeared first on Metis Strategy.

Jan 06, 2020
Chancellor of the University of California San Diego Pradeep Khosla
19:31

426: UCSD Chancellor Pradeep Khosla details the strategic plan he has led. While he cites that he found a great university when he arrived, he knew it was destined for greater things and he set out to create a vision to realize that goal. We also discuss how the University of California System schools interact and share best practices, why Pradeep preferred an 8-word strategic plan over a longer form plan, why he misses being a professor, among other topics.

Read More...

The post Chancellor of the University of California San Diego Pradeep Khosla appeared first on Metis Strategy.

Dec 30, 2019
UCLA Professor and author of Beyond the Valley Ramesh Srinivasan
27:35

425: UCLA Professor Ramesh Srinivasan discusses why and how we should look past Silicon Valley for innovation. He argues that innovation is happening all around the world, and he shares his experiences in countries like Kenya and Mexico. Citing how these countries are doing more with less and being resourceful, rather than feeling as if economic or infrastructural constraints are restricting their ability to act, he claims that individuals in these countries are innovating with constraints. Further, he cautions against creating a world in which the inequalities that we currently see are amplified by technological innovations that are only defined within the Valley. Instead, he advocates for an internet that lifts all of us up because it creates a win-win scenario. We also discuss Ramesh’s goal to have a digital bill of rights, his Lab's attempt to bring a variety of scholars and researchers into contact with one another and share their learnings with the wider public through workshops, engaging with journalists, and writing books, companies Ramesh has seen emerge in the countries he has worked in, among other topics.

Read More...

The post UCLA Professor and author of Beyond the Valley Ramesh Srinivasan appeared first on Metis Strategy.

Dec 23, 2019
Workday EVP, Planning Business Unit Tom Bogan
22:37

424: Workday’s Executive Vice President of the Planning Business Unit Tom Bogan explains the rationale behind the Workday and Adaptive merger. From Adaptive’s perspective, finding the right partner was about how the company delivered the most value to the market and its impact on Adaptive’s various constituencies. Tom cites that investors primarily care about the valuation, customers care about who the acquiring entity is, and the team cares about both. Because the company had the right valuation and is the leader in both human capital management and financial planning, Adaptive saw Workday as a tremendous partner. We also discuss the benefits of operating in the Bay Area, the elements that have remained the same and those that have changed since the acquisition, how having a broad range of experiences as an operator, executive, and board member helped Tom coming into Adaptive, among other topics.

Read More...

The post Workday EVP, Planning Business Unit Tom Bogan appeared first on Metis Strategy.

Dec 16, 2019
AES President & CEO Andrés Gluski
46:15

423: AES’ President and CEO Andrés Gluski discusses how AES is transitioning into cleaner energy. While the company’s coal technology was among the best in the world, AES realized that was not a sustainable driver of growth. Under Andrés’ leadership, the company has reduced its generation capacity from 60 percent coal to 30 percent, it has become a big builder of renewables, and it is looking to reduce its carbon footprint by 50 percent by 2022. We also discuss the advantages Andrés has enjoyed being from a multicultural family, AES’ work in China and India, the value Andrés gained from his education, among other topics.

Read More...

The post AES President & CEO Andrés Gluski appeared first on Metis Strategy.

Dec 09, 2019
General Electric CIO Chris Drumgoole
22:40

422: General Electric CIO Chris Drumgoole discusses the changes GE has made through a period of great change for the company. While the company led the way in outsourcing technology, Chris points out that that is not aligned with the digital world. Because of this, the company has decided to invest in IT talent and grow that capability within the company. Also, in an effort to modernize IT, the company has spent a great deal of time transforming end-user technology. We also discuss GE's two-fold approach to attracting talent, how Chris looks to ride the fine line between standardization across business unit IT versus investing in solutions specific to one BU versus another. We also cover the cultural change afoot in the company and how the company is in the process of shifting from being a deep domain expert instead of a generalist, and a variety of other topics.

Read More...

The post General Electric CIO Chris Drumgoole appeared first on Metis Strategy.

Dec 02, 2019
Steven Rogelberg, author of "The Surprising Science of Meetings"
25:34

421: Steven Rogelberg, the author of "The Suprise Science of Meetings," exposes the main reasons why meetings are inefficient and shares his tips on how organizations can improve the effectiveness of meetings. Steven points out that there are roughly 55 million meetings per day, and most of them are ineffective or at least suboptimal. He notes that part of the reason is that 20 percent of leaders ever receive any training on how to run a meeting, the training they do receive is not meaningful, organizations have no type of accountability on how their meetings are going, and no one in the organization is owning meetings. To improve meetings, Steven suggests that organizations consider shortening the meeting times, structuring meeting agendas around questions to be answered, banning the mute button for remote meetings, and limiting attendance at meetings to those who must be there. We also discuss the importance of being intentional in meetings, how Steven got the inspiration to write a book on meetings, how a positive mindset from the leader is the best predictor of the mood of the entire team, among other topics. 

Read More...

The post Steven Rogelberg, author of "The Surprising Science of Meetings" appeared first on Metis Strategy.

Nov 25, 2019
Blue Shield of California EVP of Customer Experience & CIO Michael Mathias
12:47

420: Blue Shield California CIO Michael Mathiasl discusses the company’s mission to move healthcare into the digital age, which is at the front and center of its agenda. Michael claims that as customer service is evolving, it is doing so around the digital experience, and since customers want to interact with the company in that way, that is what the company is driving towards. We also discuss how the CIO role has evolved to working more closely with the business, Michael’s take on artificial intelligence, Blue Shield of California's enterprise architecture approach, among other topics.

Read More...

The post Blue Shield of California EVP of Customer Experience & CIO Michael Mathias appeared first on Metis Strategy.

Nov 18, 2019
Arity President Gary Hallgren
31:00

419: Arity President Gary Hallgren highlights the three main issues in the transportation industry. Most importantly, driving is extremely inefficient as the average car is used for four percent of the day. Further, 40,000 people die on the roads each year, and driving is extremely expensive, both in time and money. To make a difference in these areas, Arity is working with shared mobility companies, insurance companies, and automobile companies to solve these issues. We also discuss why Gary believes fully autonomous vehicles are further away than many think, how the company mixes the stability, strength, and resources of a Fortune 80 company with the entrepreneurial spirit of a startup, how Arity attracts talent, among other topics.

Read More...

The post Arity President Gary Hallgren appeared first on Metis Strategy.

Nov 11, 2019
GSK Chief Digital and Technology Officer Karenann Terrell
24:55

418: GSK’s Chief Digital and Technology Officer Karenann Terrell discusses GSK’s 40, 50, 10 framework for thinking about technology and digital's impact. The company spends 40 percent of its efforts on digital as usual, which involves its ability to change its landscape of looking cross-enterprise for strikes in value. It spends 50 percent on digital through a reinvention window of its existing business, and it spends 10 percent on the true disruption, which entails the high-end innovation of how digital is disrupting the business that the company works in. We also discuss the benefits Karenann gains from board membership, why GSK’s CEO added the CDO role as a remit to the technology organization, rather than separately, how GSK has looked to mix an infusion of talent externally with skilling the folks in a transformative way internally, among other topics.

Read More...

The post GSK Chief Digital and Technology Officer Karenann Terrell appeared first on Metis Strategy.

Nov 04, 2019
C3.ai CEO Tom Siebel
25:23

417: C3.ai CEO Tom Seibel discusses how AI is going to impact commercial, industrial, and government systems. Tom believes that the global information technology market will jump from 3.5 trillion to 8.5 trillion in the next five years, mostly because of AI. This will be achieved by lowering the cost of production and delivering products and services with greater safety, greater cybersecurity, and lower environmental impact. That said, Tom recognizes the consequences of AI. He warns companies that if they do not adapt to new technologies, they will cease to be competitive, and he believes the U.S. will be in trouble if they do not win what he describes as a non-kinetic war over AI with China. We also Tom’s belief that large organizations have the advantage in the new generation of 21st-century technology, how Tom stays motivated after a long career of success, Tom's view on the global rush at the boardroom and the CEO's office to digitally transform their company, among other topics.

Read More...

The post C3.ai CEO Tom Siebel appeared first on Metis Strategy.

Oct 28, 2019
Aaron's CIO John Trainor
21:09

416: Aaron’s CIO John Trainor discusses the benefits of operating in a product mindset, rather than a project mindset. John’s team avoids the “throw it over the wall” approach to IT. Instead, the company strives to deploy working software into production as soon as possible. John argues that this product mindset leads to more cohesive teams and eliminates separate interests within the organization. We also discuss the tech landscape in Atlanta, John’s take on blockchain, the importance of having a fail-safe environment, among other topics.

Read More...

The post Aaron's CIO John Trainor appeared first on Metis Strategy.

Oct 21, 2019
Axon Enterprise CEO Rick Smith
28:47

415: Axon CEO Rick Smith shares his entrepreneurship journey and details how Axon has pursued its mission to protect life without taking life. The company began by selling TASERS to consumers as a way to incapacitate a threat without hurting them. However, when that failed to gain traction, the company began selling the weapon to police officers, which was a huge success. Later, the company pivoted to selling body-worn cameras backed by the cloud as a way to protect police officers and increase transparency between law enforcement and the public. We also discuss the future of facial recognition and AI in law enforcement, the Policing Technology Ethics Board the company has developed, Rick’s new book The End of Killing: How Our Newest Technologies Can Solve Humanity's Oldest Problem, among other topics.

Read More...

The post Axon Enterprise CEO Rick Smith appeared first on Metis Strategy.

Oct 14, 2019
Comcast CIO Rick Rioboli
20:51

414: Comcast CIO Rick Rioboli details Comcast’s heavy focus on the customer experience and the unique focus of Comcast’s digital transformation. In addition to digital sales and e-commerce, the main emphasis of Comcast’s digital transformation is on self-service from a service and support standpoint, which involves enabling digital interactions and providing customers with a frictionless experience. We also discuss Comcast’s use of artificial intelligence, how the IT team partners with the rest of the business, an overview of the new Comcast Technology Center, among other topics.

Read More...

The post Comcast CIO Rick Rioboli appeared first on Metis Strategy.

Oct 07, 2019
Discovery Bank CEO Barry Hore
34:24

413: Discovery Bank CEO Barry Hore explains how Discovery Bank looks into behavior to improve people's financial and overall health. South Africa faces extremely high levels of credit indebtedness, more people have loans than jobs, the country has one of the lowest savings rates in the world, and people are not well prepared for retirement. Barry claims that by improving these behaviors, the bank can help South Africans become financially healthier, and he cites that helping people change their behaviors will improve their physical health and society as a whole. We also discuss how Discovery Bank taps into South Africa’s talent ecosystem, how Discovery Bank is looking to scale its client base smoothly, the specific programs that Discovery Bank uses to incentivize its customers to be healthier, among other topics.

Read More...

The post Discovery Bank CEO Barry Hore appeared first on Metis Strategy.

Sep 30, 2019
Omnitracs CEO Ray Greer
36:30

412: Omnitracs CEO Ray Greer discusses innovations in the $800 billion trucking industry. Ray describes the issues that truck drivers face today, and he cites that the single greatest advancement Omnitracs can make for the driver is to automate their life so that they just have to drive. Truck drivers spend too much time finding the loading dock, going in and out of navigation applications, and waiting. To provide a more user-friendly experience, Ray has engaged third parties to accelerate the modernization of Omnitracs’ platform, to bring automation to the driver’s lives, and to migrate Omnitracs’ to a cloud-native platform. We also discuss Omnitracs’ usage of machine learning, why technologist focused on autonomy are not thinking about the potential challenges autonomous trucks would cause, the massive impact Omnitracs is able to have on the industry, among other topics.

Read More...

The post Omnitracs CEO Ray Greer appeared first on Metis Strategy.

Sep 23, 2019
Greylock Partners Partner Sarah Guo
43:59

411: Greylock Partners general partner Sarah Guo provides perspectives on robotic process automation, machine learning, artificial intelligence, cybersecurity, and more. We also discuss what Sarah looks for when making investments, the benefits of having parents who are entrepreneurs, why Sarah believes that a company’s size and scale can prohibit its ability to remain current, and a variety of other topics.

Read More...

The post Greylock Partners Partner Sarah Guo appeared first on Metis Strategy.

Sep 16, 2019
Humu CEO Laszlo Bock
20:27

410: Humu Co-Founder and CEO Laszlo Bock describes the genesis, development, and deployment of Nudges, which were created to address that problem that great numbers of people are miserable in their jobs. Nudges are digital reminders that prompt the small actions that are most impactful when driving five factors: organizational performance, retention, individual happiness, inclusion, and innovation. In addition to using the product themselves, Humu targets large organizations as customers in order to make the greatest impact toward their mission and to ensure that they are developing products around data sets that are representative of the general population of workers. We also discuss the values that Laszlo draws from his time at Google, why he believes analytics, statistics, and computer science will drive a revolution in HR, and how immigrants, such as Laszlo himself, are fundamentally entrepreneurial in character.

Read More...

The post Humu CEO Laszlo Bock appeared first on Metis Strategy.

Sep 09, 2019
McAfee CEO Chris Young
24:02

409: McAfee CEO Chris Young explains how the cybersecurity industry faces a duel challenge of keeping up with the transformations that happen within core technologies and simultaneously tracking the innovative nature of cyber attackers. Staying current requires consistent research, collaboration within the industry, acquisitions, and partnerships. Chris describes some of the best practices he sees within the cybersecurity space, including red teaming and risk prioritization. We also discuss the future of advanced forms of analytics and AI within cybersecurity, Chris’s career path, the CEO’s advice to individuals on protecting their information, among a variety of other topics.    

Read More...

The post McAfee CEO Chris Young appeared first on Metis Strategy.

Sep 02, 2019
Tenet Healthcare CIO Paola Arbour
37:41

408: Tenet Healthcare CIO Paola Arbour describes the process of transforming Tenet’s IT organization from a cost focus to an investment focus. The transformation centered around 4 imperatives: enhancing the voice of the customer, changing the language of IT, building an innovation culture, and focusing on talent. Paola highlights the importance of transparency, communication, and collaboration among teams to successfully lead an organizational change of great scale. We also discuss Paola’s prior experiences serving CIOs, the need for greater mentorship for women in technology, artificial intelligence, data analytics, and a variety of other topics.

Read More...

The post Tenet Healthcare CIO Paola Arbour appeared first on Metis Strategy.

Aug 26, 2019
Hunt Consolidated Chief Digital & Information Officer Diane Schwarz
24:51

407: Hunt Consolidated, Inc. CIO and CDO Diane Schwarz describes her methodology for transitioning into new executive roles using her arrival at Hunt to explain the 90-day process. Extensive planning, learning the business and stakeholders, meeting the company, and, lastly, focusing on suppliers develops the extensive knowledge of an organization needed to effectively lead it. Diane emphasizes the importance of understanding company culture to successfully rally support for changes to foundational pieces of IT, which she did at Hunt after careful investigation and planning. We also discuss the agile skills required for employees working in technology today, Diane’s journey to her leadership role as a woman in a male-dominated field, and the future of women in STEM.

Read More...

The post Hunt Consolidated Chief Digital & Information Officer Diane Schwarz appeared first on Metis Strategy.

Aug 19, 2019
CBRE Chief Digital & Technology Officer Chandra Dhandapani
27:51

406: CBRE CDO/CTO Chandra Dhandapani breaks down the process of digital transformation through her experience of modernizing technology and rapidly creating agile teams at CBRE. She explains that technology is at the core of any business model, making it crucial to insource the talent necessary for software development and understand the ecosystem of technology trends. Dhandapani describes how building collaboration between product designers and clients yields entrepreneurial services, such as the new flexible spaces and tenant experience lines at CBRE. We also discuss a powerful WhatsApp group for women leaders in technology, the difference between digital and technology, the value of efficient leadership teams, and various other topics.

Read More...

The post CBRE Chief Digital & Technology Officer Chandra Dhandapani appeared first on Metis Strategy.

Aug 12, 2019
Royal Caribbean CIO Martha Poulter
21:16

405: Royal Caribbean Cruises CIO Martha Poulter describes the growth minded business strategy of Royal Caribbean which places emphasis on differentiating products, gaining value from scale, engaging employees and guests, and reducing business risk. The company responds to the distinct needs of diverse demographics of guests and creates unique brand experiences on each cruise, a task that requires the collection and optimization of data from numerous sources. Poulter explains how data drives the innovation of systems and technologies that support all of Royal Caribbean’s operations. We also discuss Poulters own experiences on Royal Caribbean cruises, the unique features of IT organization in the industry, and exciting trends such as algorithmic intuition and miniaturization.

Read More...

The post Royal Caribbean CIO Martha Poulter appeared first on Metis Strategy.

Aug 05, 2019
Align Technology SVP of Global Information Technology Sreelakshmi Kolli
19:44

404: Align Technology Senior Vice President of Information Technology Sreelakshmi Kolli discusses how the company is leading the evolution in digital dentistry by transforming the industry from analog to digital. Kolli claims that there are over 300 million consumers that could benefit from teeth straightening, and the only way to reach all of them is through digital technologies. Because of this, Kolli cites that everything the company does is dependent on digital and that IT is the central nervous system for the company. Through this transformation, Kolli is focused on delivering great treatment outcomes with data science, driving consumer demand to doctors’ offices, helping with conversion as customers become Invisalign patients, using global scalable infrastructure to support real-time ordering from over 100 countries, and manufacturing over 400,000 customized aligners per day. We also discuss Kolli’s take on IoT and blockchain, Align Technology’s value proposition to potential employees, how being a consumer of the product helps the company better understand the customers’ needs, among other topics.

Read More...

The post Align Technology SVP of Global Information Technology Sreelakshmi Kolli appeared first on Metis Strategy.

Jul 29, 2019
Sierra Ventures Managing Director Mark Fernandes
26:11

403: Sierra Ventures Managing Director Mark Fernandes discusses the five attributes he looks for in an entrepreneur. These five attributes include their ability to raise money beyond the early stages, their ability to attract talent, their ability to generate momentum, if they come prepared, and their ability to tell their story. In terms of what Mark looks for in a company, he cites that there needs to be a technology platform shift or a business model innovation that is applicable to something that they are doing. We also discuss Mark’s accidental path to the VC community, the CXO board Sierra has started, the importance of approaching investing from a bottoms-up and top-down approach, among other topics.

Read More...

The post Sierra Ventures Managing Director Mark Fernandes appeared first on Metis Strategy.

Jul 22, 2019
UPS CIO Juan Perez
31:50

402: UPS CIO Juan Perez details how the company has taken data from simply being an input for descriptive analytics to prescriptive analytics, which goes beyond predictive analytics. Juan has played an integral role in developing the company’s on-road integrated optimization and navigation system [ORION], which helps optimize the delivery paths that the company’s drivers take to make sure that they efficiently satisfy their service commitments to its customers. Juan also describes an advanced big data analytics project, which is designed to constantly take the massive amount of data points the company collects, learn from them, and use them to better predict what volume is going to come into their operations. We also discuss UPS’ strategic pillars, Juan’s take on artificial intelligence, the cloud, drones, and robotics, how UPS is using digital to enhance the physical experience that the customer receives, and a variety of other topics.

Read More...

The post UPS CIO Juan Perez appeared first on Metis Strategy.

Jul 15, 2019
Express Scripts CTO Emeritus Phil Finucane
32:42

401: Express Scripts CTO emeritus Phil Finucane details Express Scripts’ integration with Cigna. While Cigna has a strong engineering organization, the two companies have different visions for how to execute a successful integration. Because of this, a large part of Phil’s job was to help Cigna understand how Express Scripts operated, to understand how Cigna operated, and to understand how the combined entity would interface with its business partners. From there, Phil looked to build a path that brought together the best of both worlds by bringing complementary strengths together. We also discuss the lessons Phil has pulled from his time in Silicon Valley, Express Scripts’ approach to eliminating technical debt, his take on artificial intelligence, and a variety of other topics. 

Read More...

The post Express Scripts CTO Emeritus Phil Finucane appeared first on Metis Strategy.

Jul 08, 2019
New York Times Best-Selling Author Michael Lewis
55:22

400: Bestselling author Michael Lewis tells the story of his career and dives deeply into several of his most notable books, including Moneyball, Liar’s Poker, and The Undoing Project. Despite being discouraged from his thesis advisor at Princeton to pursue writing and consistent rejections from publishers, Michael always had a passion for writing, and he knew that it was only a matter of time before he left Wall Street to pursue this passion. We also discuss how Michael organizes his ideas, how he has been able to defy pigeonholing his writing, how he is able to write about complex topics for those who are not expert in the topics, and a variety of other topics.

Read More...

The post New York Times Best-Selling Author Michael Lewis appeared first on Metis Strategy.

Jul 01, 2019
Intuit CIO Atticus Tysen
12:13

399: Intuit CIO Atticus Tysen describes how the company is looking to use data to give insights back to its small business owners and self-employed individuals regarding how their businesses are doing, as well as how the company can give consumers insight into their finances and help individuals file their taxes with more confidence using artificial intelligence and machine learning. While many believe that big data will only benefit large corporations, Atticus provides examples of how big data can help the little guy, whether he be a small business owner or a self-employed individual. We also discuss Atticus’ advice to CIOs looking to become more product-focused, Atticus’ take on AI and conversational user experiences, the evolution of TurboTax Live, and a variety of other topics.

Read More...

The post Intuit CIO Atticus Tysen appeared first on Metis Strategy.

Jun 24, 2019
Zoom CIO Harry Moseley
22:00

398: Zoom CIO Harry Moseley discusses how collaboration needs are changing with new generations. Millennials and Generation Z make up about a third of the global population, and since these generations have grown up in a digital world, they have different expectations regarding how they collaborate in their personal, academic, and professional lives. We also discuss Harry’s view on artificial intelligence and 5G, his experience on the board of Rewards Network, his time as the first ever CIO of Zoom and his first experience as a CIO of a technology company, as well as a variety of other topics.

Read More...

The post Zoom CIO Harry Moseley appeared first on Metis Strategy.

Jun 17, 2019
Atlassian President Jay Simons & Atlassian CIO Archana Rao
36:48

397: Atlassian’s President, Jay Simons, and CIO, Archana Rao, discuss the unique culture of Atlassian. Both note that the company is extremely open, honest, and direct. The work of the executives is transparent to the rest of the company. Archana believes that allowing people to see other’s work, performance, and perspectives provides a recognition that there are challenges everywhere and it builds an immensely strong culture because people tend to work well together in this way. Jay has seen the company go from 100 to 3,000 employees in his 11 years with the company, and he declares that this culture has scaled remarkably, which in his mind is a testament to foundational parts of the culture that the company created.

Read More...

The post Atlassian President Jay Simons & Atlassian CIO Archana Rao appeared first on Metis Strategy.

Jun 10, 2019
E. & J. Gallo Winery CIO Sanjay Shringarpure
29:56

396: E. & J. Gallo Winery CIO Sanjay Shringarpure elaborates on the changes the company has made to achieve its transformational vision. One of the major changes has involved transitioning IT toward supporting four verticals supporting each of the business functions of the company. We also discuss the cultural changes necessary to realize this vision, Sanjay’s take on blockchain and the cloud, the Wine OS platform the company has created, and a variety of other topics.

Read More...

The post E. & J. Gallo Winery CIO Sanjay Shringarpure appeared first on Metis Strategy.

Jun 03, 2019
Liberty Mutual CIO James McGlennon
40:48

395: Liberty Mutual CIO James McGlennon discusses the company’s agile and cloud transformation, which has included a multi-pronged approach designed to eliminate or refactor legacy technology, send existing employees to coding immersion programs, have 90 percent of teams working in an agile fashion, and move from one percent to 25 percent of technology in the cloud with a goal to reach 100 percent. We also discuss James’ take on artificial intelligence, robotics, and augmented and virtual reality, how Liberty Mutual works with its different customer groups, what the company does at the business unit level versus the enterprise level, among other topics.

Read More...

The post Liberty Mutual CIO James McGlennon appeared first on Metis Strategy.

May 27, 2019
Schneider Electric CDO Herve Coureil
34:53

394: Schneider Electric CDO Herve Coureil discusses how Schneider has blended talent in the new digital unit. Herve believes the organization needs to balance the internal and external view, Herve does not believe in a digital organization that only includes external digital talent looking in from the outside or an exclusively internal team that is made up of subject matter experts, without an infusion of external talent. To create a mix, Schneider has focused on reskilling, retraining, and learning internally so everybody has the basic skills that go with digital while simultaneously recruiting new talent that can bring subject matter expertise and new digital skills to the team. We also discuss Herve’s take on the cloud, AI, and blockchain, how Herve manages such a large, distributed team, how his experience as a CFO helps him in his current role, among other topics.

Read More...

The post Schneider Electric CDO Herve Coureil appeared first on Metis Strategy.

May 20, 2019
Adobe CIO Cynthia Stoddard
23:34

393: Adobe CIO Cynthia Stoddard discusses how the company has modernized its technology stack. She notes that architecture needed to lead the company’s decisions and be in everything that it did going forward. Through this modernization, Adobe has switched to being cloud-enabled and it has enabled architecture and business capability changes without causing disruption along the way. We also discuss Cynthia’s take on immersive technologies, how Adobe is using AI to complement its workforce, how the company has transitioned from selling box software to becoming more customer-facing, among other topics.

Read More...

The post Adobe CIO Cynthia Stoddard appeared first on Metis Strategy.

May 13, 2019
Ingram Micro CIO & CDO Tom Peck
28:02

392: Ingram Micro CIO & CDO Tom Peck says that Ingram Micro is in race to win the customer experience. The speed in which IT is delivered has changed dramatically. In response, Ingram Micro has made massive changes around its IT team. These changes include shifting from a traditional waterfall approach to agile and scrum methodologies, changing its technology stack to be more reliant on microservices, getting people to collaborate in small teams, and showing businesses that a near-perfect product delivered in a short period of time is better than a perfect one in a long period of time. We also discuss Tom’s view on AI, IoT, and zero-trust architecture, why CIOs need to focus on strategy, ways in which the CIO role has remained the same over Tom’s several decades in the role, among other topics.

Read More...

The post Ingram Micro CIO & CDO Tom Peck appeared first on Metis Strategy.

May 06, 2019
Washington Post CIO and Chief Product Officer Shailesh Prakash
38:29

391: Washington Post Chief Product and Information Officer Shailesh Prakash describes the genesis story of Arc Publishing. Arc was initially built by the company to meet its own needs, but after realizing it had built one of the best media tech stacks in the industry, the company began selling it to other publishers. The Post now believes Arc Publishing has the ability to become a $100 million business. Shaliesh also shares his view on building technology in-house versus buying and integrating, his experience on the board of Blue Origin, how Jeff Bezos has helped the company further its technology abilities, and how the company partners with large tech organizations, such as Google, Apple, and Facebook, among other topics.

Read More...

The post Washington Post CIO and Chief Product Officer Shailesh Prakash appeared first on Metis Strategy.

Apr 29, 2019
LinkedIn Co-Founder Reid Hoffman
52:41

390: LinkedIn co-Founder Reid Hoffman argues that companies should value speed over efficiency. In the modern world of network effects, being the first to scale often provides significant first mover advantages in creating a transformative company. While second place can be a decent consolation prize, Reid believes that if you are third or worse, you.!!.

Read More...

The post LinkedIn Co-Founder Reid Hoffman appeared first on Metis Strategy.

Apr 22, 2019
Nationwide CIO Jim Fowler
33:15

389: Nationwide CIO Jim Fowler shares what drew him to Nationwide after nearly two decades at GE. He also elaborates on his three pillars of focus as CIO. Jim is focused on modernizing the technology team itself, which involves becoming more agile, the modernization of all the underlying platforms, such as Nationwide’s policy management, claims, life insurance systems, and leveraging the first two pillars to create a set of customer journeys. We also discuss the evolution of the CIO role, Jim’s take on AI, digital twins, and quantum computing, among other topics.

Read More...

The post Nationwide CIO Jim Fowler appeared first on Metis Strategy.

Apr 15, 2019
Digital Transformation with Volvo's CDO / CIO
32:44

388: Volvo CDO/CIO Atif Rafiq discusses Volvo’s evolution into a mobility company. While Volvo has been around since 1927, the company’s executives’ first order of business is to define the future state of the company, which allows them to understand the ambition they need to fulfill. If a company can put together a plan to move towards that higher ambition, it will gain momentum, which builds on itself. Atif claims that once a global company has clarity on this aspect, it will have the necessary resources to chase that. We also discuss Atif’s focus on the customer experience, Volvo’s partnership with Silicon Valley firms, the company’s value proposition to potential employees, among other topics.

Read More...

The post CDO & CIO of Volvo Cars appeared first on Metis Strategy.

Apr 08, 2019
Schneider Electric CIO Elizabeth Hackenson
36:31

387: Schneider Electric CIO Elizabeth Hackenson provides details from her first 100 days as CIO when she made multiple trips around the world to speak with as many business peers, customers, and employees as possible. Early in her tenure, a key IT leader stepped down, resulting in Elizabeth being forced into the dual role of Global CIO and Head of IT for North America. Though more than she expected, the dual role allowed Elizabeth to immerse herself into some of the challenges that operations were facing, and she was exposed to new leaders, challenges, and opportunities in IT. We also discuss Elizabeth’s relationship with her predecessor and current Chief Digital Officer Herve Coureil, Schneider's approach to eliminating technical debt, and Elizabeth's take on the evolution of the CIO role.

Read More...

The post Schneider Electric CIO Elizabeth Hackenson appeared first on Metis Strategy.

Apr 01, 2019
Akamai CEO Tom Leighton
28:37

386: Akamai CEO Tom Leighton details the private and public sector’s growing security concerns, which has led to the company’s pivot from its traditional internet offerings to a fast-growing security business. Today, there are billions of devices in homes and offices that are not adequately secured. Bad actors have the ability to wipe out any cloud data center, which can isolate many countries from the rest of the world. Tom believes that this damage is a fraction of what could be done in future attacks, and the only way to stop these attacks is to absorb it out at the edge. We also discuss Akamai’s founding story, how the company survived the difficult times following the dot.com crash, why Tom believes the firewall’s time has passed, among other topics.

Read More...

The post Akamai CEO Tom Leighton appeared first on Metis Strategy.

Mar 25, 2019
Toyota CDO & Toyota Connected CEO Zack Hicks
29:00

385: Toyota (TMNA) CDO and Toyota Connected CEO Zack Hicks shares his vision for how technology will transform driving. As the CEO of Toyota Connected, Zack and his team use data to provide an enhanced and seamless driving experience. To do so, Zack is focused on removing friction points throughout the entire process by having 3rd party services integrate with Toyota’s technologies. He claims to be agnostic about who owns the experience, and that his only goal is to enable it. While he is focused on augmenting the driving experience, he asserts that full autonomy is still far in the future. We also discuss Zack’s experience as a board-level executive, his view on the future of autonomous vehicles, the benefits of containers and server-less technologies, among other topics.

Read More...

The post Toyota CDO & Toyota Connected CEO Zack Hicks appeared first on Metis Strategy.

Mar 18, 2019
Fortinet CISO Phil Quade
30:40

384: Fortinet CISO Phil Quade argues that cybersecurity needs to act like a science in order to understand its core strategies and implement the complex elements that can be layered on top of that strategy. Phil believes that doing so starts with building a foundation based on speed, integration, and connectivity. Fortinet, which was built on these elements, is focused on making sure they provide the fastest possible cybersecurity solutions out there, as well as providing the ability to connect them together. We also discuss the differences between private and public sector cybersecurity, Phil’s approach to mitigating risk, the advantages of being an internal first user, among other topics.

Read More...

The post Fortinet CISO Phil Quade appeared first on Metis Strategy.

Mar 11, 2019
Symantec's CEO Talks Cybersecurity
37:36

383: Symantec’s CEO In this interview, Greg argues that detection and automation are absolutely critical in the era of prevention. He cites that in today’s cyberspace, companies report as little as seven minutes between first infection and disaster, so it is critical that organizations be able to detect and automate the response to those threats. At Symantec, the company has used artificial intelligence to improve its ability to defend, as Greg describes in this interview. We also discuss Symantec’s four pillar cyber safety umbrella, the importance of having consequences for those who try to steal data, the value of zero trust infrastructure, and a variety of other topics.

Read More...

The post Symantec's CEO Talks Cybersecurity appeared first on Metis Strategy.

Mar 04, 2019
Workday CIO Diana McKenzie
36:16

382: Workday CIO Diana McKenzie discusses the importance of understanding how the customer experiences the company’s product and the competitors’ products. Diana notes that CIOs have a unique opportunity to collaborate with customers, hear their feedback regarding what they hope to see from their products, and bring those insights back to the company. To better understand the product, the company has rolled out a Workday-on-Workday program, where IT is the first user of Workday’s product. This allows Diana’s function to influence how the product evolves and enables Workday to ensures that their product strategy always reflects what the marketplace is likely to need most. We also discuss Diana’s experience serving on a public board, the employee engagement survey Workday has rolled out, Workday’s acquisition of Adaptive Insights, among other topics.

Read More...

The post Workday CIO Diana McKenzie appeared first on Metis Strategy.

Feb 25, 2019
Sequoia Capital Partner Roelof Botha and Ethos Life Co-founder Peter Colis
42:41

381: Sequoia Partner Roelof Botha and Ethos Life co-founder and CEO Peter Colis dive into the major issues with life insurance and how Ethos Life can make a difference. A great life insurance company has not been built for 150 years, and while the existing players have massive amounts of capital, Ethos is relying on their speed of execution and digital advantage. We also discuss how Ethos is using behavioral science and product testing for ease of use, how Ethos is able to overcome the faster process, Roelof’s take on AI and voice technologies, why Roelof was determined to immigrate to the United States, among other topics.

Read More...

The post Sequoia Capital Partner Roelof Botha and Ethos Life Co-founder Peter Colis appeared first on Metis Strategy.

Feb 18, 2019
TGI Friday's Chief Experience Officer Sherif Mityas
21:48

380: TGI Friday’s Chief Experience Officer Sherif Mityas highlights the importance of intertwining strategy and technology, and he argues that because of the overlap between the two, that every CIO should serve in the Chief Experience Officer role. From his perspective, every CIO today is dealing with the experience of the customer because, from an experiential perspective, technology permeates everything that the guest does. Technologies, such as artificial intelligence and voice-assisted devices, have provided the company with ways to better understand and engage with their guests. By leveraging AI specifically, the organization has shifted from a one size fits all approach to a more specific engagement, which provides a more relevant, frictionless, and convenient experience for the guest. We also discuss the ways in which the company segments the guest journey, the use case Sherif’s sees for blockchain, and how companies need to engage with the consumer.

Read More...

The post TGI Friday's Chief Experience Officer Sherif Mityas appeared first on Metis Strategy.

Feb 11, 2019
Estee Lauder CIO Michael Smith
15:44

379: Estee Lauder CIO Michael Smith stresses the importance of talent and culture. On the talent side, Michael has brought in business leadership from several Fortune 500 companies, and he has helped open a new technology hub in Long Island City, New York, which is part of a two-campus model in New York that has formed after consolidating down from nine location. Michael notes that culture is Estee Lauder’s number one asset. We discuss how consumer expectations will change as technology evolves, the benefits Michael gets from being a consumer of his own products, among other topics.

Read More...

The post Estee Lauder CIO Michael Smith appeared first on Metis Strategy.

Feb 04, 2019
Winnebago CIO Jeff Kubacki
30:12

378: Winnebago CIO Jeff Kuback argues that a strong IT team is an essential element in all industries, even non-technical ones such as RVs and boats. In the past, the industry has been hesitant to invest in IT due to its reputation for high fixed costs, and in fact, Winnebago did not have a CIO when Mike Happe joined as CEO. However, Jeff has worked to make IT more efficient, which includes spending the appropriate amount of money on cybersecurity and moving from an on-premise data center to the cloud. We also discuss how Winnebago has gone from a traditional RV company to focusing on the outdoor lifestyle as a whole, how Winnebago has leveraged Microsoft tools, what Jeff looks for in external partners, among other topics.

Read More...

The post Winnebago CIO Jeff Kubacki appeared first on Metis Strategy.

Jan 28, 2019
Equifax CTO Bryson Koehler
19:59

377: Last year, Equifax experienced one of the most devastating security breaches ever, which exposed the private information of 143 million individuals. In this interview, Bryson, who joined the firm after the breach, explains the company’s response and its goals to rebuild customer’s trust through security and compliance work, to build a sustainable future, and to constantly invest in new technologies. We also discuss Bryson’s take on blockchain and the cloud, how Equifax invests in artificial intelligence, his approach to obtaining the best talent, among other topics.

Read More...

The post Equifax CTO Bryson Koehler appeared first on Metis Strategy.

Jan 21, 2019
Ocado's CTO Disrupts Retail
27:34

376: Ocado CTO Paul Clarke has guided the company to differentiate itself by focusing not on how fast they can innovate, but on how fast they can innovate their system for innovation. Paul discusses the broad and deep technology estate that has enabled Ocado’s online grocery business to operate with scale, sustainability, and profitability. Through a focused but balanced approach to innovation, the company has developed a unique end-to-end operating solution for online grocery retail that includes massive automated warehouses and an e-commerce, fulfillment, and logistics platform. In a strategy that resembles Amazon’s AWS, Ocado is now making its technology available to other retailers through the B2B-focused Ocado Solutions arm. We also discuss Ocado’s roadmap for a frictionless customer experience, the advantages of its business model, its culture of disruptive innovation, among other topics.

Read More...

The post Ocado's CTO Disrupts Retail appeared first on Metis Strategy.

Jan 14, 2019
Future of AI with Max Tegmark
26:28

375: MIT's Max Tegmark, author of “Life 3.0" and co-founder of the Future of Life Institute, asserts that the most important conversation in the world is the one about humanity's future with artificial intelligence. Technology is a neutral force, and it is our responsibility to manage it wisely and steer it towards a beneficial future. As our technology becomes more powerful, so too do the positive and negative consequences. Max notes that we need to decide what type of future we want to have with AI so that its impact on society is beneficial, rather than harmful. We also discuss how governments, academia, and companies can help create a better future with AI, the comparisons between prior science advancements and today’s intelligence advancements, how Max became interested in AI, among other topics.

Read More...

The post Future of AI with Max Tegmark appeared first on Metis Strategy.

Jan 07, 2019
Milind Wagle, CIO of Equinix
31:59

374: Equinix CIO Milind Milind stresses the importance of creating a positive customer experience. Equinix's core value is to put the customer at the center of everything that they do, and the company has laid out a recipe for customer focus and success consisting of five major components. These components are treating their customers like assets, looking at the entire life cycle of customers, building a customer listening system to receive feedback, using a prioritization system to interpret that feedback, and delivering that feedback to the entire organization. We also discuss how Equinix’s annual revenue grew from $1 billion to $5 billion over an eight year period, the importance of culture in a digital transformation, and Milind’s view on artificial intelligence and machine learning.

Read More...

The post Milind Wagle, CIO of Equinix appeared first on Metis Strategy.

Dec 31, 2018
Matt Minetola, CIO of Travelport
19:40

373: Travelport CIO Matt Minetola asserts that as a CIO of a technology company, a critical part of his job is to bring in technology that allows Travelport to distinguish itself, rather than simply managing technology. He cites that if you are the leader of a technology company in today’s world, it is your responsibility to change how the organization builds and develops products. To do this, Matt is focused on constantly identifying key technology enablers to help Travelport set itself apart. We also discuss the value of the cloud, the importance of quickly digesting and managing data, Travelport’s focus on the customer experience, and a variety of other topics.

Read More...

The post Matt Minetola, CIO of Travelport appeared first on Metis Strategy.

Dec 24, 2018
Future of FinTech with Bain's Matt Harris
42:31

372: Bain Capital Ventures Managing Director Matt Harris analyzes how the FinTech competitive landscape has dramatically shifted over his career, from the domination of large financial institutions, which grew ever larger through mergers and acquisitions to the emergence of startups. We also discuss Matt’s interest in real estate tech and InsurTech, his views on Bitcoin and blockchain, what he looks for when making investing decisions, among other topics.

Read More...

The post Future of FinTech with Bain's Matt Harris appeared first on Metis Strategy.

Dec 17, 2018
Stanley McChrystal, Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command
36:18

371: General McChrystal is a retired four-star general of the US Army and the author of multiple books, including his most recent one, Leaders: Myth and Reality. Following a 34-year career in the United States Army, General McChrystal founded the McChrystal Group, an advisory services firm that specializes in leadership consulting.

Read More...

The post Stanley McChrystal, Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command appeared first on Metis Strategy.

Dec 10, 2018
Lessons from Cisco's John Chambers
40:50

370: John Chambers, the former CEO of Cisco, reflects on his 25 years at Cisco, from his greatest professional regret, to the key factors behind Cisco's massively successful acquisition strategy, to the critical importance of culture. We also discussed his work with the leaders of France and India to digitize their countries, what he looks for when evaluating companies to invest in, insights from his new book, Connecting The Dots: Lessons For Leadership In A Startup World, among other topics.

Read More...

The post Lessons from Cisco's John Chambers appeared first on Metis Strategy.

Dec 03, 2018
From CIO to CEO of Intuit
22:58

369: Sasan Goodarzi stresses the importance of a strong culture and why it is critical to deliver to your customers quickly. Since its founding in 1983, it has been Intuit’s goal to innovate, empower their employees, and remove obstacles so that they can best serve their customer. Intuit was recently recognized as the thirteenth best place to work by Fortune Magazine, which Sasan credits to the people’s kindness and how all employees will do anything to help others achieve greatness for their customer. We also discuss Sasan’s view on AI, what Sasan gained from the CIO role, and how Sasan career ambitions have changed over time.

Read More...

The post From CIO to CEO of Intuit appeared first on Metis Strategy.

Nov 26, 2018
Shaleen Devgun, CIO of Schneider National
23:26

368: Schneider National CIO Shaleen Devgun asserts that in the age of instant gratification, every company must be a technology company regardless of industry. Even as a trucking company, Shaleen highlights how Schneider’s ability to present timely information is crucial for their success, and how every aspect of Schneider’s value chain is impacted by technology. We also discuss how great competitors can make great customers, how they leverage technology to optimize load assignments from 373 trillion combinations, and the relationship between the CIO and VC communities.

Read More...

The post Shaleen Devgun, CIO of Schneider National appeared first on Metis Strategy.

Nov 19, 2018
Honest Tea Co-Founder Seth Goldman
31:01

367: Honest Tea co-founder Seth Goldman discusses the origins and growth of Honest Tea, how they overcame the company’s 2003 bottling crisis, and the unique equity structure that put them in a position of strength when they sold to Coca-Cola. We also discuss Seth’s board membership with Beyond Meat and Bethesda Green.

Read More...

The post Honest Tea Co-Founder Seth Goldman appeared first on Metis Strategy.

Nov 12, 2018
Red Hat CIO Mike Kelly: Next-gen IT
24:05

366: Red Hat CIO MIke Kelly discusses the companies strategic priorities and mission to become the default choice for next-generation IT, which culminated in the massive IBM deal that could reshape the cloud landscape. We also discussed how IT differentiates itself within a technology organization, how the company’s Red Hat on Red Hat approach enables IT to be the first and best customer of their products, and how Red Hat engages with the CIO community to learn from their different experiences.

Read More...

The post Red Hat CIO Mike Kelly: Next-gen IT appeared first on Metis Strategy.

Nov 05, 2018
Art Hu, CIO of Lenovo
30:26

365: Lenovo CIO Art Hu asserts that as digital disruption accelerates, CIOs must lead the way in showing the organization how technology can be embedded into the business, and how technology can create new opportunity for companies and their customers. He also discusses Lenovo's IT roadmap, the commonalities and differences between working in the US and China, the three intersecting elements of a business transformation, among other topics.

Read More...

The post Art Hu, CIO of Lenovo appeared first on Metis Strategy.

Oct 29, 2018
Shafiq Khan, Founding President, Teach the World Foundation
47:59

364: Shafiq Khan, the President of the Teach the World Foundation, shares how he’s leveraging his experience as a digital pioneer to establish and deploy models of literacy and learning effectively and at scale through the power of digital technology. Globally, two of every seven people are functionally illiterate, and Shafiq argues that traditional models of education cannot effectively close this gap, especially in the developing world. Shafiq’s believes digital technology can democratize education to benefit not just the individuals receiving it, but the global economy as a whole.

Read More...

The post Shafiq Khan, Founding President, Teach the World Foundation appeared first on Metis Strategy.

Oct 22, 2018
Kai-Fu Lee, Author of AI Superpowers
29:43

363: Ex-Google China head Kai-Fu Lee discusses his new book, “AI Superpowers,” in which he highlights the stunning, government-supported progress China’s technology sector has made in recent years. He goes on to argue that China is well positioned to surpass the US in AI prowess, and the reasons for that country’s gains. They also discuss the risk of job displacement, why US companies struggle to break into the Chinese market, and why the reverse is also true, what Sinovation Ventures looks for when identifying new opportunities, and a variety of other topics.

Read More...

The post Kai-Fu Lee, Author of AI Superpowers appeared first on Metis Strategy.

Oct 15, 2018
Kimberly Johnson, COO of Fannie Mae
22:49

362: In this interview, Peter High speaks with Kimberly Johnson, Chief Operating Officer of Fannie Mae. Among the topics they discuss include Kimberly belief that Fannie Mae’s new mission, its focus on operational risk and cybersecurity, its tremendous data and predictive analytics, and the company’s innovation efforts have the company on a strong footing. They also discuss how Kimberly made the jump from CCO to CRO to COO, her advice for rising female executives, among other topics.

Read More...

The post Kimberly Johnson, COO of Fannie Mae appeared first on Metis Strategy.

Oct 08, 2018
Steve Randich, CIO of FINRA
26:39

361: In this interview, Peter High speaks with Steve Randich, CIO of FINRA. Among the topics they discuss include:

  • Steve’s role as the Chief Information Officer of FINRA, where he leads a 1,100-person organization.
  • FINRA’s switch to open-source, which was designed to handle the massive amounts of data, as well as their increasing focus on machine learning.
  • How FINRA partnered with organizations such as Amazon, Cloudera, and Hortonworks during its transition to the public cloud.
  • FINRA’s ability to attract talent through displaying their innovative environment, attending conferences, hosting events, and winning awards.
  • A look into the DC metro area’s highly skilled IT market, which holds one of the highest concentration of data centers and internet providers in the country.
  • The advantages of transitioning to the public cloud, including leveraging Moore’s Law, improved cybersecurity, and the ability to pay for the service on-demand.
  • The financial advantages FINRA realizes with cloud computing, including ability to increase data volumes while simultaneously reducing cloud costs.
  • Steve’s belief that the CIO has not changed much, and that successful IT team looks for innovative solutions that the business could not otherwise find.
  • Eye on the trends: Robotics and automation.

Read More...

The post Steve Randich, CIO of FINRA appeared first on Metis Strategy.

Oct 01, 2018
Bill Ritter, Former Governor of Colorado

360: Former Colorado Governor Bill Ritter discusses his work in both the public and private sector to promote clean energy, sustainable development, and entrepreneurship. We also discuss his roles as Founding Director of The Center for the New Energy Economy and Strategy Partner at Blackhorn Ventures.

Read More...

The post Bill Ritter, Former Governor of Colorado appeared first on Metis Strategy.

Sep 24, 2018
Bill Murphy, CTO at Blackstone
31:57

359: In this interview, Peter High speaks with Bill Murphy, Chief Technology Officer at Blackstone. Among the topics they discuss include:

  • Blackstone’s IT strategy, which focuses on the coordination of many small use cases across an extremely broad spectrum versus
  • Blackstone’s focus on optimizing their business to ensure that all professionals have a secure and stable set of applications and the tools needed to be as efficient as possible in driving productivity.
  • How larger companies have been overtaken by startups by failing to update their legacy technology, and how Blackstone has worked tirelessly to ensure that the innovation-preventing technical debt does not accumulate.
  • How the CTO role has evolved, and its current focus on integration solutions.
  • Why companies need to embrace and dream ahead with technology, how the CIO and CTO roles vary in difficulty based on the CEO’s approach to innovation, and the difficulty across all companies to find the necessary talent to innovate.
  • Sapient’s culture of teamwork and collaboration, his role at Capital IQ focused on what their customers were being delivered, and Blackstone’s long-term view of investing, which originally drew Bill’s interest.
  • Google, Microsoft, and Amazon’s innovation in a space that all companies can take advantage of.
  • An eye on the trends: The cloud, Machine learning, and Artificial Intelligence [AI]

Read More...

The post Bill Murphy, CTO at Blackstone appeared first on Metis Strategy.

Sep 17, 2018
Mike Capone, CEO at Qlik
22:54

358: In this interview, Peter High speaks with Mike Capone, Chief Executive Officer of Qlik. Among the topics they discuss include:

  • An overview of Qlik’s, a leading provider of analytics software and visualization analytics, and their focus on the user experience.
  • How Qlik engages their diverse customers, which include end users, department heads, functional areas, and IT.
  • How Qlik solves a larger problem than their competitors by focusing on the entire data platform as opposed to just end-user analytics.
  • How the complexity of analytics results in a slightly slower transition to a full cloud model, and how Qlik is at the forefront of that transformation.
  • The value Qlik provides its customers by giving them an integrated platform to solve all their analytics needs.
  • How Mike’s experience as a former CIO allows him to better understand the product and persona Qlik is selling as well as empathize with the customer’s difficult task of dealing with a heterogeneous vendor environment.
  • Mike’s decision to hold a variety of different experiences in his 26 years at ADP as opposed to holding the same title at multiple firms.
  • Advice to CIO’s looking to advance beyond the CIO role such as ignoring those who say it is not possible, leveraging your network, and having the willingness to take unique experiences that force you out of your comfort zone.
  • Qlik’s free data literacy program, and the company's social responsibility to increase data literacy around the world.

Read More...

The post Mike Capone, CEO at Qlik appeared first on Metis Strategy.

Sep 10, 2018
Mike Volpi, General Partner at Index Ventures
49:54

357: In this interview, Peter High speaks with Mike Volpi, a General Partner at Index Ventures. Among the topics they discuss include:

  • Why autonomous vehicles are beneficial such as creating a safer driving environment and the reduction of traffic and parking lots.
  • Why Mike believes autonomous vehicles are still a few years away, including the immaturity of technology, the integration the technology requires, and the location-specific difficulties.
  • An overview of the legislation and regulation component, and Mike’s view that will be the equivalent of a driver’s license for self-driving cars.
  • How traditional automakers are taking different approaches - including building, buying, and partnering - to develop autonomous capabilities.
  • How legacy organizations are transforming for digital competitiveness, including the need for new technology across all departments as opposed to just IT, and the switch from servers to the cloud.
  • An overview of the wide range of business functions that SaaS solutions are offering, and why first-generation SaaS systems need to evolve to meet evolving customer needs.
  • How open source software has become increasingly popular in companies due to its superior security and ability to avoid vendor lock-in.
  • Mike’s reflection on his time at Cisco, including how his expectation that the internet would take off led him to Cisco, and how he surrounded himself with innovators and risk-takers who embrace transformative changes in the world.
  • Index Ventures’ perspective that when making investments, it is more important to look at the entrepreneur and founding team, as opposed to the specific sector.

Read More...

The post Mike Volpi, General Partner at Index Ventures appeared first on Metis Strategy.

Sep 03, 2018
HBS's Sunil Gupta on Digital Transformation
41:47

356: In this interview, Peter High speaks with Sunil Gupta, the Edward W. Carter Professor of Business Administration at Harvard Business School. Among the topics they discuss include:

  • The four parts of an organization that should be the focus on any digital transformation effort, including business strategy and business model, internal operations, customer touchpoints, and skills and operating model.
  • Gupta believes that transformation should begin with an examination of customer pain points, rather than bigger technology changes.
  • How the blurring of industrial boundaries is forcing companies to ask, “What business am I in,” and develop competitive advantages by creating compliments and network effects.
  • How Best Buy redefined its business to successfully compete with Amazon by changing its cost structure with the store-within-a-store model, and then used that revenue to build out service and subscription offerings.
  • How the New York Times successfully moved to a profitable subscription model, despite traditional media facing challenges in realizing significant online advertising revenue.
  • How John Deere changed its business model and began hiring data scientists after realizing it wasn’t in the business of selling farm equipment, but rather, was in the business of farm management and making farmers more productive.
  • How the nature of competition has shifted from across products to across ecosystems and platforms, and why companies should look to partner externally to succeed here.
  • Why innovation labs alone are not effective, and companies instead need to focus on transforming the core of their business proposition and not just the sides.
  • The responsibility senior management has to retrain employees in order to stay competitive, and how Unilever has done so by pairing junior and senior employees to create a diverse mentorship platform.
  • Advice on how to pitch a multi-year digital transformation to a skeptical management team or board

Read More...

The post HBS's Sunil Gupta on Digital Transformation appeared first on Metis Strategy.

Aug 27, 2018
Albert Hitchcock, COO/CTO at Pearson
32:03

355: In this interview, Peter High speaks with Albert Hitchcock the Chief Operating and Technology Officer at Pearson. Among the topics they discuss include:

  • How Albert took on COO responsibilities beyond the CIO role by identifying the need to streamline not just the companies underlying technology, but the operational processes as well.
  • Albert’s responsibilities, which in addition to IT and digital transformation include product development, procurement, supply chain, customer service, and real estate.
  • The evolution of the CIO role from the back office to the front office and Albert’s view that the role has become transformative to the point where it needs to encompass the operating model of the business
  • The three-phased transformation Albert is leading, which includes radical simplification, platform strategy, and execution strategy
  • How Pearson is working towards a single platform, similar to Netflix for education, which would be highly scalable, global in nature, high-quality, and one that can deliver all of their experiences around the world to millions of learners.
  • An overview of the changes occurring at Pearson, including radical simplification and consolidation of systems, moving from data centers to the cloud, and people and culture changes.
  • How Pearson has looked to an innovation ecosystem for idea generation
  • How the company is using AI and augmented reality to make a difference in education and the workforce.
  • How Pearson is preparing for the skills revolution with its Technology Academy, and how they are working to assist other companies in doing the same.
  • Albert’s view on companies needs to re-equip their workforce and the challenges that arise with it.

Read More...

The post Albert Hitchcock, COO/CTO at Pearson appeared first on Metis Strategy.

Aug 20, 2018
Ann Dozier, Senior Vice President and Chief Information Officer of Southern Glazer's Wine and Spirits
18:31

354: In this interview, Peter High speaks with Ann Dozier, the Senior Vice President and Chief Information Officer of Southern Glazer's Wine and Spirits. Among the topics they discuss include:

  • An overview of Glazer’s, North America’s largest wine and spirit distributor with over five thousand brands.
  • Ann’s role as CIO, where she is responsible for infrastructure, information security, the supply chain, digital, among other areas.
  • Glazer’s objective with digital as it relates to the customer experience, which is to ensure that customers and supplier-partners can interact with them on their terms
  • How Glazer’s has merged the IT organizations to ensure that the company is meeting State regulations while maintaining an entrepreneurial spirit within the company.
  • How the merger and integration with Legacy Glazer’s provided an opportunity to both integrate and update legacy systems.
  • How Glazer’s has leveraged their network of partners to drive the technology for the future.
  • How Glazer’s was able to complete a high-profile merger and add a national partnership while making sure the users did not feel the burden of all the movement by making excellent decisions and having the support of senior executives.
  • An eye on the trends: Business Intelligence, AI, IoT, Blockchain

Read More...

The post Ann Dozier, Senior Vice President and Chief Information Officer of Southern Glazer's Wine and Spirits appeared first on Metis Strategy.

Aug 13, 2018
Bask Iyer, EVP of Dell Digital and CIO/CDO of Dell and VMware
39:34

353: In this interview, Peter High speaks with Bask Iyer, the Executive Vice President and Chief Information Officer of Dell Technologies and the Executive Vice President, Chief Information Officer, and General Manager of IoT at VMware. Among the topics they discuss include:

  • The relationship between Dell and VMware, which are two separate companies
  • How Bask balances his dual responsibilities as an executive at both companies, including owning IT and e-commerce responsibilities at Dell, and working closely with R&D at VMware
  • The challenges of bimodal IT, including the difficulty of motivating people who are on the “slow IT” team
  • The differences between the IT organizations at VMware and Dell:
    • VMware was a digital native whereas Dell’s IT had to transition to digital
    • The organization structure at VMware is straightforward IT with heads of infrastructure, apps, and information and physical secretly, IT, whereas Dell is centered around portfolio leaders
  • Bask’s perspective that digital transformations must start with people, then processes, and then technology; and how Bask has focused on attracting the right people with the right skills to the companies
  • What it takes to implement a successful digital transformation centered around cutting bureaucracy, putting the transformation under a leader while avoiding a bimodal approach, and ensuring that the transformation extends past IT to the entire organization.
  • An eye on the trends: Artificial Intelligence, Internet of Things.
  • Bask’s view on age discrimination which is excluding older employees despite their talent, wisdom, and creativity, and the importance of avoiding that by multigenerational workplaces where younger and older employees can learn from each other
  • A rundown on the future of IT which involves all businesses becoming digital, a growing CIO role, and changing expectations among consumers

Read More...

The post Bask Iyer, EVP of Dell Digital and CIO/CDO of Dell and VMware appeared first on Metis Strategy.

Aug 06, 2018
Mayank Prakash, CDO/CIO of the United Kingdom’s Department of Work and Pensions
22:33

352: In this interview, Peter High speaks with Mayank Prakash, the Chief Digital and Information Officer of the United Kingdom’s Department of Work and Pensions. Among the topics they discuss include

  • How the DWP touches all lives in the United Kingdom whether that be looking after children with separated parents, the working class, disabled people, or retired people to produce better outcomes for them and society
  • The DWP’s digital goal to become more efficient by meeting the emerging customer experiences to improve outcomes for society
  • How the DWP is able to satisfy the diverse group of people that they serve by avoiding a one size fits all strategy in favor of active segmentation that leads to better delivery of targeted services
  • How being an older company can be an advantage during a digital transformation due to the diverse mature analytics on data spanning over decades
  • How the DWP has balanced retaining existing employees and hiring new talent by holding a series of interventions to help existing employees think about their values while additionally bringing in new people for the people in-house to learn from
  • Why Mayank prefers a more combined approach to IT versus a bimodal IT approach
  • Why Mayank switched from the private to the public sector including the opportunity to catch up to the private sector in technology transformation, the opportunity to make an impact on 22 million real people’s lives, and the chance to work with the most talented and humble people

Read More...

The post Mayank Prakash, CDO/CIO of the United Kingdom’s Department of Work and Pensions appeared first on Metis Strategy.

Jul 30, 2018
Bill Ruh, CEO of GE Digital; and SVP and CDO of General Electric
38:10

351: In this interview, Peter High speaks with Bill Ruh, the Chief Executive Officer of GE Digital and the Senior Vice President and Chief Digital Officer of General Electric. Among the topics they discuss include

  • Bill’s perspective on the digital transformation taking place in the industrial sector and how this transformation will eventually impact all sectors.
  • The challenges of executing a digital transformation, and Bill’s thoughts on the critical “soft” elements, such as culture, leadership, and talent.
  • Bill’s advice on how to blend talent by bringing new people into work with existing employees as opposed to less effective approaches such as not bringing people from the outside at all or segregating new employees.
  • A rundown of the digital reporting structure at GE, where Chief Digital Officers report to the CEOs of their business, as well as to Bill.
  • An overview of the roles and responsibilities of the three programs created for digital:  GE for GE, GE for installed base customers, and GE for the industrial world.
  • The importance of realizing that change must be reflected by the entire organization and that it is something that cannot be done overnight.
  • An emphasis on how digital is able to drive greater productivity and efficiency while giving clear outcomes that companies can show to their customers, something GE always starts.

Read More...

The post Bill Ruh, CEO of GE Digital; and SVP and CDO of General Electric appeared first on Metis Strategy.

Jul 23, 2018
Gary Reiner, Operating Partner at General Atlantic
23:47

350: In this interview, Peter High speaks with Gary Reiner, an Operating Partner at General Atlantic. Among the topics they discuss include.

  • Gary’s responsibility as Operating Partner focused on helping companies which he advises grow.
  • Gary’s perspective from serving on boards such as Citigroup and Hewlett-Packard Enterprise and the different experience resulting from them.
  • How Gary keeps up with the pulse of enterprise buying by keeping in touch with previous colleagues and through the exposure being a board provides.
  • Ways in which the CIO has evolved and become more exciting due to the migration to machine learning, new technology, and the increasing importance of developing software quickly.
  • Ways in which companies can make the challenging technological transformation by either leveraging and refactoring old software, or by developing applications that replace their legacy.
  • Eye on the Trends: Machine Learning

Read More...

The post Gary Reiner, Operating Partner at General Atlantic appeared first on Metis Strategy.

Jul 16, 2018
Tom Keiser, COO at Zendesk
33:04

349: In this interview, Peter High speaks with Tom Keiser, the Chief Operating Officer at Zendesk. Among the topics they discuss include:

  • An overview of Zendesk’s business and the growth the company has experienced going from a startup to a $500 million public company in eleven years
  • Tom’s responsibilities as COO which include IT responsibilities such as business analytics and security, as well as operational responsibilities such as go-to-market and customer-facing functions
  • Tom’s perspective on the ever changing customer service world and how the company has been able to evolve by focusing on having an agile foundation while making sure the right technologies are in place.
  • The difference in how CIO’s of traditional companies with monolithic systems and modern companies with cloud-based technology are trying to incorporate new technology to keep up with the competition.
  • An overview of Tom’s adjustment from a retail company to Zendesk, as well as Tom’s perspective on how the CIO role has been reinvigorated over the past year going from back-office focused to customer-focused
  • How reporting directly to the CEO has benefited Toms career by allowing him increased access conversations around value from the standpoint of operational improvement, and Tom’s advice for how CIOs can take on additional (CIO Plus) responsibilities, including leveraging the unique position of IT within the organization
  • Tom’s advice to older companies looking to leverage modern technology, which includes trialing new software to see what works best for the company.
  • Eye on the Trends: AI and machine learning

Read More...

The post Tom Keiser, COO at Zendesk appeared first on Metis Strategy.

Jul 09, 2018
Cathie Kozik, Senior Vice President and Chief Information Officer at PSAV
38:04

348: In this interview, Peter High speaks with Cathie Kozik, the Senior Vice President and Chief Information Officer at PSAV. Among the topics they discuss include:

  • An overview of PSAV’s business as well as Kozik’s role as CIO to bring the company to a point where technology is an enabler instead of something in the way, which has been done with increased mobility among other things
  • Cathie’s view on the company’s digital transformation focused on the technician experience, business insight through data analytics, and looking to other industries for ideas
  • Ways Cathie finds opportunities for her staff to learn such as sending them to spend a day out in the field as a technician giving them the chance to see how the company makes money
  • An overview of Cathie’s experience on a board which includes her personal path to membership and the lessons she has learned in terms of leadership by watching managers deal with the challenge of growing immensely while not losing focus on the core vision of the business
  • Cathie’s advice to peers looking to join a board which is centered around the importance of showing your interest, exposing yourself to organizations beyond your own, and joining impactful clubs to build your profile
  • An overview of the work necessary with women’s involvement in IT including showing young women the benefits of IT, refuting the notion that women cannot be mothers and business leaders, and most importantly, giving women the crucial business experience to grow and develop
  • A glimpse into the future of technology trends which includes blockchain, AI, and user interfaces focusing on how to implement these technologies and what they can provide.
  • Cathie’s view on the benefits and downfalls of technology and her hope to plot a practical course through them 732229
  • 732229

Read More...

The post Cathie Kozik, Senior Vice President and Chief Information Officer at PSAV appeared first on Metis Strategy.

Jul 02, 2018
Kim Stevenson, Senior Vice President and General Manager of Data Center Infrastructure at Lenovo
36:00

347: In this interview, Peter High speaks with Kim Stevenson, the Senior Vice President and General Manager of Data Center Infrastructure of Lenovo. Among the topics they discuss include:

  • Kim’s purview at Lenovo, which includes leading the data center infrastructure segment, the high-performance computing and artificial intelligence segment, the software-defined infrastructure segment, and the IoT segment
  • The three things boards and CEOs expect from their CIO, which are (1) to reimagine and define the customer experience, (2) extreme productivity, and (3) that they invent and deliver new products and services
  • The values of having worked in technology-centric organizations and the advantages of having been both a buyer and a seller of technology, including being able to work with more knowledgeable customers
  • The diversity of Lenovo, where the company’s top 25 executives represent 16 different nationalities, and a great many women hold executive leadership positions
  • The benefits of Fu Pan, Lenovo’s unique take on the post-mortem analysis, which focuses on what went right and how to replicate it rather than what went wrong and how to avoid it
  • Kim’s experience on corporate boards, and her belief that the end-to-end visibility and well-rounded set of experiences make technologists increasingly attractive for board membership
  • Kim’s thoughts on the state of women in technology, including her belief that there are more than enough qualified women, but the challenge is that people recruit from their own network, which is often limited
  • Eye on the Trends: private cloud, containers, micro-services, and 5G

Read More...

The post Kim Stevenson, Senior Vice President and General Manager of Data Center Infrastructure at Lenovo appeared first on Metis Strategy.

Jun 25, 2018
Randy Mott, Senior Vice President, Global Information Technology and Chief Information Officer of General Motors
51:29

346: In this interview, Peter High speaks with Randy Mott, Senior Vice President and Chief Information Officer of General Motors. Among the topics they discuss include:

  • How GM has evolved over the years that Randy has spent as CIO including switching from an outsourced IT workforce to an entirely incourced one by hiring thousands of new IT employees, consolidating data center operations into two enterprise data centers, and expanding the footprint towards new talent by creating four innovation centers.
  • Randy’s perspective on how GM has been able to cut costs by providing automation for manual processes and the importance of taking advantages of new technologies.
  • How GM’s IT team has been able to innovate including delivering new products and services driven by technology by creating a mobile center for customers, and developing a private cloud to increase efficiency.
  • An overview of GM’s organizational structure, which is a centralized organization with both a vertical executives that have teams and report up the line and horizontal executives that support the vertical executives.
  • Randy’s take on GM’s recruiting successes and pitch which is made successful by having a large footprint and ability to reach a large audience of college graduates, giving graduates the ability to pick which innovation center to work for, and having a reputation of being a successful company that gives them a lot of choice and opportunity.
  • Randy’s perspective on driverless cars and how the company has been working on Cruise Automation.
  • Randy’s advice to boards of smaller companies including increasing the use of direct reports of global CIO’s due to their amount of talent and exposure to what is happening across a broad technology.
  • Randy’s advice to CIO’s looking to be on a board of an external company as well as his advice to CEO’s who are hesitant to allow CIO’s of that opportunity to be more progressive as it is a win-win situation.
  • Randy’s emphasis on the application of new technology and the importance of evaluating the advancements of technology annually in a period of time where failure to innovate will result in major losses.

Read More...

The post Randy Mott, Senior Vice President, Global Information Technology and Chief Information Officer of General Motors appeared first on Metis Strategy.

Jun 18, 2018
Mickey Boodaei, Co-Founder and CEO of Transmit Security
30:25

345: In this interview, Peter High speaks with Mickey Boodaei, Co-Founder and CEO of Transmit Security. Among the topics they discuss include:

  • An overview of Transmit Security and its goal of building a cross-channel identity platform that is designed to simplify, accelerate, and reduce the cost of identity-related projects
  • The advantages to self-funding Transmit Security, including the strong drive and motivation to succeed that it instills
  • An overview of the cybersecurity landscape, which includes network security, endpoint security, and identity
  • The rationale behind starting Transmit Security – Mickey and Rakesh already founded companies in network security and endpoint security, so identity was the logical next step
  • How Transmit Security is able to stay ahead of the competition by working closely with its customers and having a flexible, scalable platform that allows them to build capabilities extremely quickly
  • The main criteria Mickey looks at when investing in startups, which is personal interest

Read More...

The post Mickey Boodaei, Co-Founder and CEO of Transmit Security appeared first on Metis Strategy.

Jun 11, 2018
Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven
33:18

344: In this interview, Peter High speaks with Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven. Among the topics they discuss include:

  • 7-Eleven’s multi-year journey to become a digitally-enabled organization, including Gurmeet’s “full stack transformation” approach which encompasses consumer-facing technology, back-end technology, infrastructure, and the organizational stack
  • How digital is a strategic pillar at 7-Eleven, mandated directly by the CEO
  • The critical importance of technical talent to 7-Eleven’s future, and Gurmeet’s strategy for attracting top talent - such as highlighting his credibility as a leader and telling a compelling story
  • The ways in which Gurmeet is redefining convenience with software, such as the recognition that the closest store to a customer is the phone in their pocket, and 7-Eleven’s use of APIs and new interfaces to create delightful experiences
  • The expansion of 7-Eleven’s loyalty program from its initial focus on beverages to as a full-fledged loyalty offering that is available on mobile, web, digital loyalty card, and even chatbot
  • 7-Eleven’s approach to experimenting with emerging technologies, including their distinction between technologies that are ready to scale and technologies that are still in the proof of concept phase, a new R&D center, and a CTO function that reports to Gurmeet

Read More...

The post Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven appeared first on Metis Strategy.

Jun 04, 2018
Dan Olley, Chief Technology Officer and Executive Vice President of Product Development at Elsevier
32:04

343: In this interview, Peter High speaks with Dan Olley, Chief Technology Officer and Executive Vice President of Product Development at Elsevier. Among the topics they discuss include:

  • An overview of Elsevier’s business, including its focus on the legal field, the academic and health research fields, the business risk and financial fields, and their exhibitions business
  • Dan’s responsibilities as CTO, which include customer-facing responsibilities such as overseeing product development, as well as more traditional responsibilities such as applying technology to internal efficiency as well as revenue generation
  • Dan’s perspective on our rapidly accelerating digital world and the emerging symbiotic era, where intelligent conversational interfaces, mixed reality, and other technologies essentially eliminate the boundary between man and machine
  • The implications of machine learning at Elsevier, such as how it has enabled the creation of a new generation of products that move beyond providing static information and in to real-time recommendation and decision support
  • Dan’s perspective on the human element of AI, such as the idea that the human-machine system becomes greater than the sum of its parts, how digital intelligence can augment human decision making, and how Elsevier creates cross-functional teams with the necessary skills
  • How Dan’s background in agile development prepared him for his current customer-facing responsibilities, and his belief that customers must be embedded in the development process
  • How Dan aligns the fast moving R&D function with the broader, more traditional organizational strategy

Read More...

The post Dan Olley, Chief Technology Officer and Executive Vice President of Product Development at Elsevier appeared first on Metis Strategy.

May 28, 2018
Stephen Gillett, Co-Founder and CEO of Chronicle
28:39

342: In this interview, Peter High and Stephen Gillett discuss World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT and Business Partnership. Among the other topics they discuss include:

  • Stephen’s transition from Symantec to Google/Alphabet, including how his original role as Entrepreneur-in-Residence at GV led to his work with their moonshot factory, X
  • X’s process for identifying which moonshots to pursue, which include (1) addressing a huge problem, (2) employing a radical solution, and (3) using relatively feasible technology
  • Stephen’s ambition to work on an ambitious enterprise security project, and how that led to a cybersecurity project within X that resulted in Chronicle
  • A high level overview of Chronicle, which will offer an intelligence and analytics platform to help enterprises manage their own security-related data, and a malware intelligence service
  • The benefits of being an Alphabet company, including the ability to leverage Google’s infrastructure and machine learning expertise, their ability to attract talent, and the credibility they have with potential customers
  • Stephen’s diverse career and how that prepared him to be a CEO, such as honing the ability to see things from a holistic perspective, which is one of the advantages IT has over many other functions within an organization
  • Stephen’s perspective on digital, having been one of the first executive to carry the digital title, such as how digital can be applied to internal operations as well as to the customer experience

Read More...

The post Stephen Gillett, Co-Founder and CEO of Chronicle appeared first on Metis Strategy.

May 21, 2018
Pawan Verma, Chief Information Officer and Chief Technology Officer of Foot Locker
38:45

341: In this interview, Peter High and Pawan Verma discuss World Class IT Principle Four, IT and Business Partnership, and Principle Five, External Partnerships. Among the other topics they discuss include:

  • Pawan’s diverse role as Global CIO/CTO, which encompasses overseeing Foot Locker’s global technology function, the digital supply chain, digital marketing and the customer experience across physical and digital touchpoints, and driving loyalty
  • How Foot Locker uses customer journey mapping to activate strong signals and amplify weak signals to better understand the rapidly changing expectations of their customers
  • Why machine learning and data analytics is playing an increasingly important role in enabling rapid decision making, and the ways in which the technical team of data scientists collaborates with the business
  • The three foundational elements of Foot Locker’s customer loyalty strategy, which include (1) engage and earn, (2) redeem, and (3) freshness
  • The customer-facing aspects of Pawan’s responsibilities, and how having end-to-end visibility enables him to find synergies, respond to customers more quickly, and serve them in a more meaningful way
  • Eye on the Trends: artificial intelligence, blockchain, experiential commerce, connectivity and networks

Read More...

The post Pawan Verma, Chief Information Officer and Chief Technology Officer of Foot Locker appeared first on Metis Strategy.

May 14, 2018
Srini Koushik, Chief Information Officer and Chief Technology Officer of Magellan Health
39:23

340: In this interview, Peter High and Srini Koushik discuss World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT and Business Partnership. Among the other topics they discuss include:

  • An overview of Magellan’s business, including its two primary growth platforms: healthcare and pharmacy benefits management
  • Magellan’s Massive Transformative Purpose of "Leading humanity to healthy, vibrant lives," and how that leads them to unconventional but extremely impactful offerings such as Magellan Complete Care, a first-of-its-kind benefits plan aimed at the seriously mentally ill in Florida, or managing specialty care
  • How Srini leverages innovative organizational techniques and emerging technologies to compete with larger healthcare companies, a concept he calls Exponential IT. Some examples of this include leveraging cloud services instead of building solutions in-house, adopting platforms its employees were already familiar with such as Workplace by Facebook to reduce training needs and facilitate adoption, and building solutions for tomorrow’s technology like 5G, instead of yesterday’s technology
  • How operating in a high-touch industry that requires the company to be empathetic and sensitive to the needs of its customers has shaped its approach to digital
  • The unique perspective on technology that Srini has developed over his career, which includes both time at large companies like IBM, Hewlett Packard, Nationwide, as well as entrepreneurial experience as CEO of a startup

Read More...

The post Srini Koushik, Chief Information Officer and Chief Technology Officer of Magellan Health appeared first on Metis Strategy.

May 07, 2018
Anil Cheriyan, Former Chief Information Officer of SunTrust
35:46

339: In this interview, Anil discussed World Class IT Principle Four, IT and Business Partnerships, Principle Five, External Partnerships, among other topics including:

  • Anil’s plans after he retires from SunTrust, including traveling, continuing to serve on advisory boards for late-stage growth startups, continuing to consult and advise companies, and pursuing a board position at a public company
  • How Anil came to advise growth-stage startups by developing relations during his tenure as CIO, and the ways in which startups benefit from a CIOs perspective, such as on the topics of attracting talent and pursuing revenue opportunities
  • How Anil addressed SunTrust’s fragmented approach to digital by hiring business segment CTOs, a Chief Data Officer, and an enterprise-level Chief Digital Officer, all of which reported to him as CIO
  • The siloed state SunTrust’s technology group was in when Anil joined, and how Anil broke those silos down over the course of a six-year transformation that implemented a new operating model to drive alignment, cost transparency, and strategic investment decisions
  • The advantages Anil sees to having been a consultant earlier in his career, including gaining experience in driving change management and business alignment, as well as working closely with the leadership team at SunTrust
  • SunTrust’s transition from an innovation strategy of ad hoc hackathons and collaborative office hours to a comprehensive framework that leveraged an agile way of working, a DevOps mindset, and new technologies like the cloud and AI

Read More...

The post Anil Cheriyan, Former Chief Information Officer of SunTrust appeared first on Metis Strategy.

Apr 30, 2018
Toomas Hendrick Ilves, Former President of Estonia

338: In this interview, President Ilves discussed World Class IT Principle Two, Infrastructure, and Principle Five, External Partnerships, among other topics including:

  • How President Ilves’ international upbringing shaped his worldview, including the influences of growing up bilingual, being a child of refugee parents, and learning to program at a young age
  • The role that President Ilves played in pushing the digitization narrative, both before he was President as part of the underground Communist resistance, as well as during his presidency
  • The impact that becoming a newly independent nation around the time that the internet was exploding had on Estonia’s ability to recognize the power of a digital society, and Estonia’s early digitization efforts such as e-identity and the X-Roads distributed architecture which was implemented in 2001
  • The collaboration required between the government, the private sector, and the public that was required to digitize the nation, why the private sector and general public have been more enthusiastic than the government due to the business efficiencies and personal conveniences, and how thee digital system is decoupled from politics in the mind of the Estonian people
  • Estonia’s cyber-war with Russia, which was the first of its kind, and how it resulted in the creation of the NATO Center for excellence in Cyber Security, which is located in Estonia
  • The features of Estonia’s e-residency program, such as being able to become an e-citizen and set up an online business registered in the European Union, and how that helps Estonia’s economy compensate despite its small geography and population
  • President Ilves’ focus since leaving office, including his academic focus on threats to democracy in the digital era, and work with other nations that are interesting in emulating Estonia’s digital society

Read More...

The post Toomas Hendrick Ilves, Former President of Estonia appeared first on Metis Strategy.

Apr 23, 2018
Vince Campisi, Senior Vice President Digital and Chief Information Officer
30:12

337: In this interview, Vince discussed World Class IT Principle One, People; Principle Three, Project and Portfolio Management; Principle Four, Business and IT Partnerships; and Principle Five, External Partnerships, among other topics including:

  • How United Technologies approaches IT and digital in a way that maximizes synergies
  • How IT and digital are organized and governed within the organization
  • How United Technologies manages offensive and defensive capabilities
  • How United Technologies organizes its innovation functions into United Technologies Digital and United Technologies Research Center
  • United Technologies Digital Accelerator in Dumbo Brooklyn, how priorities are set, and the unique processes they employ
  • Vince’s perspective on the advantages of companies operating at scale, versus the advantages of a digitally native organization
  • How United Technologies manages cybersecurity risk as an increasing number of its products are connected to the IoT

Read More...

The post Vince Campisi, Senior Vice President Digital and Chief Information Officer appeared first on Metis Strategy.

Apr 16, 2018
David Bray, Executive Director of People-Centered Internet
42:57

336: In this interview, David discussed World Class IT Principle Three, Project and Portfolio Management, Principle Five, External Partnerships, among other topics including:

  • David’s work as Executive Director of the People-Centered Internet, which seeks to create demonstration projects of the internet’s ability to measurably improve people’s lives and serve as a catalyst for change
  • The reason engineers are not well equipped to recognize the unintended consequences of technology, and the growing challenge as the pace of technological progress accelerates
  • How David prioritizes PCIs efforts, and their current focus on rebuilding power and communications infrastructure in Puerto Rico, helping restore the identity documents of those affected by the California wildfires, and providing internet services to Native American communities
  • David’s approach to developing partnerships bringing together diverse groups of positive change agents
  • The advantage of David having grown his career in the government, such as learning how to thrive in a resource-constrained environment, and how to navigate multiple constituencies
  • David’s experience as a Marshall Fellow in 2018, where he looks at the rise in preferences for direct democracy and mistrust of government
  • How and why David engages the academic community on topics concerning the future

Read More...

The post David Bray, Executive Director of People-Centered Internet appeared first on Metis Strategy.

Apr 09, 2018
Barry Eggers, Founder and Managing Partner of Lightspeed Venture Partners
26:15

335: In this interview, Barry discussed industry 4.0, how Lightspeed approaches investments, among other topics including:

  • Industry 4.0 as the digitization of the manufacturing sector
  • The core technology trends that are enabling Industry 4.0, such as connectivity and computational power, intelligence, human/machine interactions, and digital/physical conversions
  • Barry’s timescale for the adoption of Industry 4.0 technologies amongst large enterprises
  • The degree to which established manufacturing companies understand and are responding to the threats and opportunities presented by Industry 4.0
  • How Lightspeed, as a theme-oriented venture firm, approaches investing in the Industry 4.0 space
  • How Lightspeed investigates technology themes and their applicability across sectors and industries
  • How Barry thinks about the security implications of new technologies such as IoT
  • The differentiating factors Barry looks for when making an investment, such as the management team and core technologies
  • The genesis of Lightspeed Ventures, which Barry founded in 1999
  • How the partners divide up themes and determine where each will focus

Read More...

The post Barry Eggers, Founder and Managing Partner of Lightspeed Venture Partners appeared first on Metis Strategy.

Apr 02, 2018
Vint Cerf, 'Father of the Internet' and Chief Internet Evangelist at Google
43:45

334: In this interview, Vint discussed World Class IT Principle Two, Infrastructure, and Principle Five, External Partnerships. Among the topics discussed include:

  • Vint’s early work pioneering what would become the internet, including his time at UCLA, Stanford, and DAPRA
  • Early milestones that hinted at the vast implications of/commercialization potential for the internet, such as networked electronic mail, document production and sharing, hyperlinking, web browser, and eventually, the iPhone
  • The internet as the common thread unifying Vint’s work across his many spheres of influence, such as academia, the public sector, the private sector, and not-for-profits
  • Vint’s role as Google’s Chief Internet Evangelist, where he works with developing economies to create the conditions for internet infrastructure to be built
  • The unintended consequences of the global infrastructure that is the internet, such as misinformation and spam, and why international policy collaboration is a necessary part of the solution
  • Vint’s work as Chairman of the People Centered Internet (PCI), which focuses on materially improving the value of the internet to the growing, connected population. For example, PCI may ensure information is available in local languages, or promote services that improve economic stability, safety, or health.
  • How recent natural disasters such as the California wildfires and hurricanes in the Caribbean have led PCI’s to also focus on the role of internet infrastructure in disaster relief
  • The double-edged sword of technology, and the responsibility that engineers have to consider the ethical implications of the technology they are developing
  • Eye on the trends: cyber-physical systems, making IoT ecosystem a safe and trusted environment

Read More...

The post Vint Cerf, 'Father of the Internet' and Chief Internet Evangelist at Google appeared first on Metis Strategy.

Mar 26, 2018
Naresh Shanker, Chief Information Officer of HP Inc.
35:10

333: In this interview, Naresh discussed World Class IT Principle Two, Infrastructure, Principle Three, Project and Portfolio Management, and Principle Four, IT and Business Partnerships. Among the topics discussed include:

  • The way in which Naresh approached separating HP into HP Inc. and HP Enterprise, including the process he used to define the scope and the five-year roadmap he implemented to transform the company’s focus from hardware transactions to software contracts.
  • The IT changes necessary to complete in the on-demand technology economy, such as moving from systems of record to systems of engagement
  • How they transformed back-office and front-office operations to create a digital experience
  • How they align IT strategy and the business strategy, and the process for developing business cases for where to invest
  • Focus areas for HP Inc. going forward
  • How they re-engineered the CRM system to transform the customer experience

Read More...

The post Naresh Shanker, Chief Information Officer of HP Inc. appeared first on Metis Strategy.

Mar 19, 2018
Brad Strock, Chief Information Officer of PayPal
24:51

332: In this interview, Brad discussed World Class IT Principle Three, Project and Portfolio Management, and Principle Five, External Partnerships. Among the topics discussed include:

  • An overview of PayPal’s business, as well as Brad’s purview as CIO
  • PayPal’s transformation into a more customer-centric company, such as giving customers more choices of funding vehicles
  • How PayPal has successfully navigated the shift to mobile, resulting in a 50 percent increase in mobile payment volume in 2017
  • The top priorities that Brad is focused on, including security, stability, strategically enabling the company’s business strategy, and improving the company’s ability to effectively collaborate
  • Brad’s experience going from Bank of America, a traditional finance organization, to PayPal, one of the first digitally native companies in the finance space
  • Brad’s career path, including his path from engineer to finance industry to technology executive
  • Eye on the Trends: financial inclusion of the over 2 billion people globally without financial services, AI/ML/process robotics

Read More...

The post Brad Strock, Chief Information Officer of PayPal appeared first on Metis Strategy.

Mar 12, 2018
Manjit Singh, Chief Information Officer of The Clorox Company
28:51

331: In this interview, Manjit discussed World Class IT Principle One, People, and World Class IT Principle Four, IT and Business Partnerships. Among the topics discussed include:

  • Clorox’s increasing focus on developing direct relationships with the end-customer, and the ways in which this is enabled such as enhanced understanding of the customer journey through digital marketing as well as direct shipping enabled through supply chain efficiencies
  • The techniques Clorox uses to build consumer journey maps, and the ways in which their brands use the consumer journey maps to determine how and where to engage
  • The ways in which IT immerses itself in the day-to-day operations of different groups so that they can better understand their challenges and thus better serve them
  • Clorox’s focus on data and analytics, and the focus on helping groups find the right data sets rather than just analyzing as much data as possible
  • How and why the IT team has gotten involved in new product innovation, especially in the early stages
  • The skill mix changes required for Clorox to reach its goals, and the ways in which they bring in people with new skills or perspective
  • Eye on the Trends: AI/ML, Agile, DevOps, IoT, Connectivity

Read More...

The post Manjit Singh, Chief Information Officer of The Clorox Company appeared first on Metis Strategy.

Mar 05, 2018
Denis Robitaille and Gill Haus, Chief Information Officer of World Bank Group and Direct Bank CIO at Capital One
49:46

330: Among the topics discussed with Denis and Gill include:

  • The role of technology in advancing the World Bank Group’s mission, and how it goes about exploring how it can leverage emerging technologies
  • How Capital One is balancing the need to explore and leverage new technologies with the reality of its legacy systems
  • The rationale, key activities, and challenges around both organizations’ migration to the cloud
  • The World Bank’s transition from waterfall development to agile development
  • The value WBG sees in blockchain, and some of the proof of concepts they are exploring in their blockchain-focused innovation lab such as land titles and remittances
  • The implications of blockchain in the financial services industry, especially regarding the security benefits
  • How large organizations can facilitate trust with their customers, and the challenges of competing  with consumer-focused technology companies
  • The challenges facing the WBG ITS department, such as budget cuts and expectation to deliver more results with less resources
  • Gill’s perspective on Capital One’s innovation lab, such as the way in which it is organized, its impact on attracting talent, and some of the innovations that have come out of the lab
  • Eye on the trends: artificial intelligence, voice interfaces, and cognitive insights

Read More...

The post Denis Robitaille and Gill Haus, Chief Information Officer of World Bank Group and Direct Bank CIO at Capital One appeared first on Metis Strategy.

Feb 26, 2018
Theodor Forselius and Larry Sanger, Chief Executive Officer and Chief Information Officer of Everipedia
42:57

329: Among the topics discussed with Larry and Theador include:

  • The genesis of, and vision for Everipedia, including the company’s unique business model and its plans for growth
  • The differences between Wikipedia and Everipedia, such as unrestricted topics and blockchain infrastructure
  • The benefits of building Everipedia on the blockchain, such as self-governance, immutability, incentivizing contributions, among others
  • Everipedia’s forthcoming cryptocurrency token, IQ, and how it enables self-governance and incentives contributions by aligning the interests of editors with the overall success of the site
  • How the peer-to-peer hosting, rather than central hosting, enables Everipedia to provide access to information even in countries that typically censor free speech
  • Larry’s outlook on the future of blockchain and implications for the enterprise

Read More...

The post Theodor Forselius and Larry Sanger, Chief Executive Officer and Chief Information Officer of Everipedia appeared first on Metis Strategy.

Feb 19, 2018
Melanie Kalmar, Chief Information Officer of Dow
42:02

328: In this interview, Melanie Kalmar discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • An overview of Melanie’s responsibilities, including cybersecurity, digital transformation, infrastructure, corporate facilities, DOW services business, among others
  • DOW’s digital transformation initiatives, including their focus on improving the employee experience through procedure automation and voice-based data collection, as well as their efforts to transform the customer experience
  • The future of work and how facilities and technology can work in tandem to make employees happier and more productive
  • Melanie’s “dual horizon” approach to using the mega-merger between Dow and Dupont as an opportunity to fundamentally rethink the approach to IT and digital
  • Dow’s Diamonds Systems Solutions group (DSS), which brings together cross-functional teams to break down silos within the company
  • Melanie’s experience as a female CIO, and what can be done to encourage girls and women to enter STEM fields
  • Eye on the trends: blockchain, artificial intelligence/machine learning, the boundaryless organization

Read More...

The post Melanie Kalmar, Chief Information Officer of Dow appeared first on Metis Strategy.

Feb 12, 2018
Dinu Parel, Chief Information Officer of Dover Corporation
25:32

327: In this interview, Dinu Parel discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • An overview of Dover Corporation and its structure, including its four diverse business segments - Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment
  • How IT is organized, including Dinu’s efforts to establish the enterprise IT function to provide strategy, governance, and shared services to the traditionally decentralized, operating business-based IT
  • Dinu’s experience as Dover’s first-ever CIO, and the rationale behind Dover creating a CIO role after 60 years without one
  • How Dinu finds the right balance between standardization at the enterprise level and customization at the business-unit level, including standardization priorities such as security and infrastructure
  • Which efforts Dinu has prioritized, such as high enterprise risk, modernizing infrastructure, people, and governance
  • Dinu’s current strategic priorities, and his focus on transforming IT from a focus on back-office support to becoming a leader in business growth and innovation
  • Eye on the Trends: blockchain

Read More...

The post Dinu Parel, Chief Information Officer of Dover Corporation appeared first on Metis Strategy.

Feb 05, 2018
Steve Phillpott, Chief Information Officer of Western Digital
38:28

326: In this interview, Steve Phillpott discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • How Steve used the multibillion-dollar acquisitions of HGST and SanDisk as an opportunity to transform Western Digital’s systems, processes, and technologies and lay the foundation for the company to scale
  • The journey of integrating 3000+ applications, and specifically the importance of focusing first on putting communications and collaboration tools in place to enhance the speed and efficiency with which the organization can move forward
  • How the focus on good governance has allowed them to build out program work streams and application roadmaps around ERP, Human Capital Management, PLM, among others
  • How Steve set up change management programs within each workstream to ensure that the users can adapt to the new technology at the same rate it is implemented
  • The criteria Steve uses to prioritize the integration effort
  • Western Digital’s Predictive Analytics as a Service offering and how Steve created a big data platform that is flexible enough to support users at all maturity levels across the business
  • How Western Digital leverages on-premise and cloud-based CPU and GPU high-performance computing clusters to run massive engineering simulations that greatly improve speed to market as well as reduce the cost of development
  • Eye on the trends: artificial intelligence and machine learning, and the industrial IoT

Read More...

The post Steve Phillpott, Chief Information Officer of Western Digital appeared first on Metis Strategy.

Jan 29, 2018
Diane Schwarz, VP and Chief Information Officer of Textron Inc.
30:06

325: In this interview, Diane Schwarz discusses World Class IT Principle One, People, World Class IT Principle Three, Project & Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • How IT is structured within Textron, and how dual reporting structures are used to enable business-unit IT and enterprise-level IT effectively collaborate
  • The criteria that business units use to find a balance between shared services and specialized solutions
  • How Diane’s strategic plan – which focuses on (1) advancing the business, (2) making IT easy, (3) protecting the enterprise, and (4) succeeding with talent – keeps the business units moving in a coordinating direction while allowing variability for specific strategies
  • How Diane uses ideation events and hackathons to drive innovation across the business and provide the environment for employees to grow outside of their comfort zone
  • How IT is made easy by emphasizing communication and maintaining comprehensive knowledge bases on IT tools
  • Diane’s career progression, and why she advises aspiring CIOs to gain experience both inside and outside of IT
  • Eye on the trends: the diffusion of technology through all business functions, and machine learning and artificial intelligence

Read More...

The post Diane Schwarz, VP and Chief Information Officer of Textron Inc. appeared first on Metis Strategy.

Jan 22, 2018
Taavi Kotka, former CIO of Estonia
52:50

324: In this interview, Taavi Kotka discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • The conditions that enabled Estonia’s transformation into the world’s most advanced digital society
  • Taavi’s transition from CEO of one of the largest software development companies in the Baltic states to Estonian Government CIO, as well as some of the early projects he led
  • How blockchain technology can provide an extra layer of data security
  • How Estonia reduces friction for citizens by using regulation to encourage data sharing between government entities
  • The ways in which digital technology improves efficiency and simplifies life for Estonian citizens in areas such as healthcare, banking, taxes, education, voting, law enforcement, among others
  • How giving citizens control over their data creates a self-enforcing mechanism that protects privacy and provides security
  • The genesis of Estonia’s e-Residency program, and how it allows Estonia to grow its economy without relying on increased birth rates or immigration
  • Taavi’s view on the disruption of government and the future of digital society

Read More...

The post Taavi Kotka, former CIO of Estonia appeared first on Metis Strategy.

Jan 15, 2018
Jody Davids, SVP and CIO of PepsiCo
28:56

323: In this interview, Jody Davids discusses World Class IT Principle Two, Infrastructure, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Jody’s career path from administrative assistant to Global CIO
  • The contrast in leadership styles between Apple’s Steve Jobs and Nike’s Bill Knight, and the impact that had on her own development as a leader
  • The broad experience she gained at Cardinal Health, including overseeing the expansion of IT shared services
  • Her focus on standardizing data and using analytics to improve organizational decision making
  • How her organization provides services to an incredibly wide range of customers in over 200 countries
  • The value of CIOs serving on corporate boards, both to the board as well as to the CIO
  • Eye on the trends: Blockchain

Read More...

The post Jody Davids, SVP and CIO of PepsiCo appeared first on Metis Strategy.

Jan 08, 2018
Clay Johnson, Chief Information Officer of Walmart
30:38

322: In this interview, Clay Johnson discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • How the unification of the back-office technology and shared services teams under Clay enables Walmart to operate more efficiently
  • The consumerization of IT, and how that drives Clay’s focus on providing intuitive digital tools that enhance the productivity of Walmart’s two million employees
  • The importance of having employees with the right skills and mindset in the right roles, and how Walmart ensures it has the proper skills mix
  • Clay’s three-pronged approach to gaining an understanding of the needs of Walmart’s business and its massive workforce, and how that informs project prioritization within his 10,000-person team
  • The four key elements to creating a healthy culture: transparency, encouraging healthy debate, empowering people to speak up, and celebrating failure
  • How the shift to a product model and end-to-end ownership has improved internal efficiency
  • Walmart’s network of innovation centers, and how they leverage the surrounding ecosystem of academic institutions and startups
  • The key lessons Clay has taken away from the various experiences across his career
  • Walmart’s approach to artificial intelligence and the tangible benefits they are seeing

Read More...

The post Clay Johnson, Chief Information Officer of Walmart appeared first on Metis Strategy.

Jan 01, 2018
Linda Jojo, EVP of Technology and Chief Digital Officer of United Airlines
24:02

321: In this interview, Linda Jojo discusses World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Linda’s expanded purview as Executive Vice President of Technology and Chief Digital Officer
  • United’s digital strategy, and how they use digital to enhance both the customer-facing experience as well as internal operations
  • Evolving customer expectations in the travel space
  • How Linda has seen the role of the CIO evolve during the past 10+ years
  • Linda’s view on the role of the Chief Digital Officer
  • Advice for CIOs who aspire to join corporate Boards
  • How United thinks about cyber risk, and how to have the conversation with the Board
  • The importance of machine learning for leveraging data across the company

Read More...

The post Linda Jojo, EVP of Technology and Chief Digital Officer of United Airlines appeared first on Metis Strategy.

Dec 25, 2017
Thaddeus Arroyo, Chief Executive Officer of AT&T Business
27:44

320: In this interview, Thaddeus Arroyo discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • The progression of Thaddeus’ career through a variety of roles in many industries
  • The value AT&T Business provides customers and Thaddeus’ role as CEO
  • Shift of AT&T business from hardware appliances to software, and the resulting change to the organizational structure (and CIO role)
  • The changing role of the CIO from integrator and enabler to transformation leader, and how business leaders can use innovation as a disruptive tool
  • The mindset successful CIOs of the future need to have to help their business partners and customers thrive
  • AT&T’s network of innovation centers

Read More...

The post Thaddeus Arroyo, Chief Executive Officer of AT&T Business appeared first on Metis Strategy.

Dec 18, 2017
Cynthia Earhart, Chief Financial Officer of Norfolk Southern
20:38

319: In this interview, Cynthia Earhart discusses World Class IT Principle One, People, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Cynthia’s accounting and HR background prior to IT, how she found her way into IT, and how her new role represents the culmination of her skills and experiences
  • The myriad ways that Cynthia's experience as a CIO will help her succeed as a CFO
  • Cynthia’s perspective on the CIO-CFO relationship, given her exposure to both sides
  • The value that IT delivers to Norfolk Southern
  • How the company drives itself to innovate, despite being in an industry with a high barrier to entry
  • Cynthia’s strategy going forward, as compared to that of her predecessor
  • The gains women have made in senior IT and finance positions

Read More...

The post Cynthia Earhart, Chief Financial Officer of Norfolk Southern appeared first on Metis Strategy.

Dec 11, 2017
Fletcher Previn, Chief Information Officer of IBM
26:30

318: In this interview, Fletcher Previn discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Fletcher’s accent to the CIO position, and how he prepared for the role
  • IBM’s cultural transformation, and the role of IT in driving this on the digital front
  • How IBM views cognitive business solutions and the ways in which IT supports and enables these efforts both internally and externally
  • How Fletcher approaches delivering IT value to a highly technical company
  • The philosophy and practice of “embedding security into everyone’s job”
  • How Fletcher engages with CIOs that are both his peers and his clients
  • Fletcher’s perspective, as a young CIO, on making IBM more attractive to millennials

Read More...

The post Fletcher Previn, Chief Information Officer of IBM appeared first on Metis Strategy.

Dec 04, 2017
Scott Galloway, Author of, “The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google
24:50

317: In this interview, Scott Gallloway discusses :

  • How these companies fulfill our needs for God, love, consumption, and sex
  • Why society is willing to ignore the destructive policies and behaviors of these companies, and the economic and societal dangers of doing so
  • The potential benefits of these companies competing against each other
  • Society’s reverence for founder CEOs
  • Why the companies should break themselves up
  • The Amazon singularity: how consumer stocks trades depend on what Amazon is doing in their sector
  • The new problems that the companies create for tax policy and regulation
  • Characteristics of the U.S. that fostered the creation and grown of the companies
  • Read More...

    The post Scott Galloway, Author of, “The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google appeared first on Metis Strategy.

    Nov 27, 2017
    Paula Tolliver, Corporate Vice President and Chief Information Officer of Intel Corporation,
    26:55

    316: In this interview, Paula Tolliver, discusses World Class IT Principle Four, IT & Business Partnerships, and World Class Principle Five, External Partnerships. Some of the topics discussed include:

    • Paula’s decision to move to Intel after 20 years at Dow Chemical
    • IT’s role in the transformation and growth of Intel’s portfolio of products and services
    • How IT’s partnerships with businesses within Intel help shape the products and solutions Intel brings to the market
    • The Intel IT Annual Performance Report
    • Implementing predictive analytics, machine learning, and artificial intelligence to drive efficiency, effectiveness, and value
    • Paula’s career path and the diverse roles that she has held

    Read More...

    The post Paula Tolliver, Corporate Vice President and Chief Information Officer of Intel Corporation, appeared first on Metis Strategy.

    Nov 20, 2017
    Neal Sample, Senior Vice President and Chief Information Officer of Express Scripts
    26:28

    315: In this interview, Neal Sample, discusses World Class IT Principle One, People, and World Class Principle Two, Infrastructure. Some of the topics discussed include:

    • Neal’s transformation of the Express Script’s IT department
    • Technology driven health care
    • Express Script’s apprenticeship to hire program
    • The steps Neal takes to prepare for new roles
    • The value Neal has derived from his Ph.D. in Computer Science
    • Fostering personal growth while adding value at a new position: change scale, function, or domain
    • Eye on the trends: high utility wearables

    Read More...

    The post Neal Sample, Senior Vice President and Chief Information Officer of Express Scripts appeared first on Metis Strategy.

    Nov 13, 2017
    Yoshua Bengio, Professor of Computer Science at the University of Montreal, Co-Founder of Element AI
    25:09

    314: In this interview, Yoshua Bengio, discusses World Class IT Principle One, People, and World Class Principle Five, External Partnerships. Some of the topics discussed include:

    • Supervised verses unsupervised deep learning
    • The heart of deep learning: disentangled representations
    • The genesis and mission of Element AI
    • Exploratory AI research verses applied AI research
    • The development of the Montreal Institute of Learning Algorithms (MILA)
    • The significance Yoshua places on supportive and collaborative cultures
    • The evolution of AI in Montreal
    • Yoshua’s concerns bout lethal autonomous weapons (LAWs)

    Read More...

    The post Yoshua Bengio, Professor of Computer Science at the University of Montreal, Co-Founder of Element AI appeared first on Metis Strategy.

    Nov 06, 2017
    Andrew Moore, Dean of the School of Computer Science at Carnegie Mellon University
    34:44

    313: In this interview, Andrew Moore, discusses World Class IT Principle One, People; World Class Principle Five, External Partnerships. Some of the topics discussed include:

    • The genesis of Carnegie Mellon University’s School of Computer Science
    • The history of artificial intelligence
    • Aspects of human intelligence that have been automated to date
    • The impact of automation on jobs
    • Automated personal assistants as the predictor for the future eminent AI company
    • CMU’s strategies for retaining faculty talent
    • The two distinct safety concerns of AI
    • The supportive relationship between Pittsburgh’s government, universities, and tech and manufacturing companies

    Read More...

    The post Andrew Moore, Dean of the School of Computer Science at Carnegie Mellon University appeared first on Metis Strategy.

    Oct 30, 2017
    Greg Carmichael, President and Chief Executive Officer of Fifth Third Bank
    20:49

    312: In this interview, Greg Carmichael, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • The role of technology in Fifth Third’s business-to-business (B2B) and business-to-customer (B2C) relationships
  • Fifth Third’s multi-pronged technology division
  • Firth Third’s three-phrased strategy for developing and delivering new technologies
    • Why CIOs need to know each business within the enterprise
    • Greg’s career path from CIO to CEO

    Read More...

    The post Greg Carmichael, President and Chief Executive Officer of Fifth Third Bank appeared first on Metis Strategy.

    Oct 23, 2017
    Bill Graff, Chief Information Officer of Cerner
    26:14

    311: In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:

    • Bill’s 13-year career path at Cerner
    • The critical skills needed for IT leaders
    • How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT
    • Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance
    • Advice for scaling quickly: robust processes, internal relationships and external relationships
    • Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification

    Read More...

    The post Bill Graff, Chief Information Officer of Cerner appeared first on Metis Strategy.

    Oct 16, 2017
    Sheila Jordan, Senior Vice President and CIO at Symantec
    26:55

    310: In this interview, Sheila Jordan, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • Symantec’s Integrated Cyber Defense Platform
  • Using the integration of acquisitions as an opportunity to transform and simplify
  • End-to-end reference architecture: engineering to frictionless delivery
  • Building an IT workforce: balancing core competencies, augmenting skills, and outsourcing
  • Staying agile with your team to meet shifting priorities and opportunities
  • The IT department as Symantec’s CustomerONE
  • Women in technology
  • The expanding and strengthening role of IT in organizations
  • Broadening your definition of innovation to spur innovation
  • Read More...

    The post Sheila Jordan, Senior Vice President and CIO at Symantec appeared first on Metis Strategy.

    Oct 09, 2017
    Toptal Co-Founder & CEO Taso Du Val
    31:08

    309: In this interview, Taso Du Val, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Toptal’s mission
    • Finding, screening, and monitoring talent
    • Toptal’s two engagement models: Talent Model and Toptal Projects
    • Taso’s entrepreneurial journey
    • Advantages Toptal has gained by developing their own CRM, ERP, VPM systems
    • Future talent verticals

    Read More...

    The post Toptal Co-Founder & CEO Taso Du Val appeared first on Metis Strategy.

    Oct 02, 2017
    What are Microservices?, Matt Miller, Partner at Sequoia Capital & Jay Kreps, Co-Founder & CEO of Confluent
    49:44

    308: This is the first episode of our “What is?” series, where we tackle topics of rising importance in technology and business, more generally speaking. We will tackle, “What is artificial intelligence?,” “What is Blockchain?,” “What is robotics?,” “What is 3d printing?,” and the like. Today, my question is: “What is microservices?” To answer that question, I speak with a Matt Miller, a Partner at Sequoia Capital and Jay Kreps, the CEO of Confluent.

    Read More...

    The post What are Microservices?, Matt Miller, Partner at Sequoia Capital & Jay Kreps, Co-Founder & CEO of Confluent appeared first on Metis Strategy.

    Sep 25, 2017
    Alan Trefler, Founder & CEO of Pegasystems
    30:09

    307: In this interview, Alan Trefler, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • The evolution of business process management to digital process automation
    • Pegasystem’s Model-Driven platform
    • The value of “cloud choice” for customers
    • Pegasystems’ customer- driven acquisition strategy
    • The rational for Pegasystem’s decision to not pursue venture capital
    • Alan’s book: Build for Change: Revolutionizing Customer Engagement through Continuous Digital Innovation
    • How Alan’s passion for chess influenced his career path
    Sep 18, 2017
    Cynthia Stoddard, SVP & CIO of Adobe Systems
    32:06

    306: In this interview, Cynthia Stoddard, discusses World Class IT Principle One, People. Some of the topics discussed include:

    • Adobe’s transition to a software as a service company
    • Evolving Adobe’s IT strategy and culture using the characteristics of cloud technology
    • Applying customer experience principles to improve the employee experience
    • Tailoring tools to the needs of “personas,” or type of work an individual does
    • Evolving to meet the needs of millennial employees’ expectations
    • Using responsive design principles to create a consistent and seamless employee experience across surfaces (phones, tablets, computers)
    • Lab 82: Adobe’s collaborative workspace
    • Adobe’s work with Girls Who Code
    • Cynthia’s advice for women interested in a career in technology
    • Eye on the trends: big data, analytics, and AI

    Read More...

    The post Cynthia Stoddard, SVP & CIO of Adobe Systems appeared first on Metis Strategy.

    Sep 11, 2017
    Eash Sundaram, Executive Vice President and Chief Digital & Technology Officer of JetBlue Airways
    19:41

    305: In this interview, Eash Sundaram, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • JetBlue’s Mission: “to bring humanity back to air travel”
  • JetBlue’s biometrics boarding process
  • The two measures JetBlue uses to measure the success of their culture
  • Improving customer experience by merging technology and culture
  • JetBlue Technology Ventures: a venture capital subsidiary of JetBlue
  • JetBlue’s Innovation Lab
  • Eash’s board experience with Champ CargoSystems and SITA
  • Bringing multiple disciplines together to drive success
  • Eye on the trends: near field communication technologies
  • Read More...

    The post Eash Sundaram, Executive Vice President and Chief Digital & Technology Officer of JetBlue Airways appeared first on Metis Strategy.

    Sep 04, 2017
    Jeff Pashalides, Head of Corporate at Sequoia Capital
    20:55

    304: In this interview, Jeff Pashalides, discusses World Class IT Principle One, People and World Class Principle Five, External Partnerships. Some of the topics discussed include:

    • The symbiotic relationship between practitioners, the venture community, and the founding community
    • Sequoia’s CIO activities and events
    • Jeff’s insights into the importance of security, artificial intelligence, and the public cloud to CIOs
    • How Sequoia helps clients cut through the noise to see what is real
    • Strategies for the successful development and implementation of new technology
    • Two things enterprise technology can learn from consumer technology
    • Eye on the trends: cloud security, focus on talent

    Read More...

    The post Jeff Pashalides, Head of Corporate at Sequoia Capital appeared first on Metis Strategy.

    Aug 28, 2017
    Stuart Sackman, Corporate Vice President of Global Product and Technology for ADP
    28:21

    303: In this interview, Stuart Sackman, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • The value of combining product and technology under one executive
    • The advantages of having multiple diverse roles in one organization for both the individual and the organization
    • Adapting in an evolving competitive landscape
    • Strategies for recruiting millenials and technologists
    • The development of Lifion, ADP’s innovation lab
    • Using hackathons to improve how services are developed and delivered
    • ADP Ventures: an internal team that builds and tests new product offerings

    Read More...

    The post Stuart Sackman, Corporate Vice President of Global Product and Technology for ADP appeared first on Metis Strategy.

    Aug 21, 2017
    Ken Xie, Founder, Chairman of the Board, and Chief Executive Officer of Fortinet
    29:30

    302: In this interview, Ken Xie, discusses World Class IT Principle One, People and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

    • Staying agile and innovative in a dynamic field
    • The three elements of Fortinet’s culture: openness, teamwork and innovation
    • Fortinet’s Five Stages of Security
    • Forming an ecosystem of external partnerships to mitigate risk for customers
    • The significant impact Stanford’s entrepreneurial culture and industry connections had on Ken’s career path
    • Ken’s complimentary relationship with his brother and collaborator, Michael Xie
    • Attributes of an effective entrepreneur

    Read More...

    The post Ken Xie, Founder, Chairman of the Board, and Chief Executive Officer of Fortinet appeared first on Metis Strategy.

    Aug 14, 2017
    Julia Davis, Senior Vice President and the Chief Information Officer of Aflac
    18:15

    301: In this interview, Julia Davis, discusses World Class IT Principle One, People. Some of the topics discussed include:

    • Using technology to improve the customer experience in the insurance space
    • Aflac’s Apprenticeship Program
    • Strategies for attracting younger team members
    • The workplace of the future
    • Utilizing metrics to improve employee and customer satisfaction
    • Eyes on the trends: big data and artificial intelligence

    Read More...

    The post Julia Davis, Senior Vice President and the Chief Information Officer of Aflac appeared first on Metis Strategy.

    Aug 07, 2017
    General Stanley McChrystal (Retired), Managing Partner at McChrystal Group, Former Commander Joint Special Operations Command
    52:30

    300: In this interview, General Stan McChyrstal (Ret.) Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command , discusses World Class IT Principle One, People. Some of the topics discussed include:

    • The connections between the speed of change, agility, and decision making
    • Recognizing that you can be technically and tactically correct, and still be functionally incorrect
    • The benefits gained from decentralization, pumping information down the organization, and harnessing insights from younger, less experienced team members
    • Building an organizational structure of organically connected small cohesive teams
    • Creating a mandate for necessary change in organizations that are comfortable with their status quo
    • The General’s upcoming book on leadership which explores the metrics of leadership

    Read More...

    The post General Stanley McChrystal (Retired), Managing Partner at McChrystal Group, Former Commander Joint Special Operations Command appeared first on Metis Strategy.

    Jul 31, 2017
    Kumud Kalia, Senior Vice President & Chief Information Officer of Akamai Technologies
    30:01

    In this interview, Kumud Kalia, Chief Information Officer at Akamai Technologies, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • The challenges and advantages of being a CIO in a tech company
    • Agility in a fast-growing, evolving organization verses agility in a mature organization
    • The partnership between Akamai’s IT and product teams in developing and testing new solutions
    • Adding higher value as a CIO: developing internal solutions that can be adopted by the end- customer
    • Driving enterprise strategy by leveraging a culture of expansive thinking
    • Eye on the trends: disrupting infrastructure paradigms

    Read More...

    The post Kumud Kalia, Senior Vice President & Chief Information Officer of Akamai Technologies appeared first on Metis Strategy.

    Jul 24, 2017
    Chris Corrado, Chief Operating Officer & Chief Information Officer at London Stock Exchange Group
    35:44

    In this interview, Chris Corrado, Chief Information Officer & Chief Operating Officer at London Stock Exchange Group, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • The importance and evolution of the role of information for CIOs
    • The CIO as strategist
    • The significance of a technologist being able to understand and respond to the culture of an organization
    • The state of technology in the U.K. compared to the U.S.
    • Mitigating risk
    • Implications of Brexit for financial information companies
    • Eye on the trends: augmented intelligence

    Read More...

    The post Chris Corrado, Chief Operating Officer & Chief Information Officer at London Stock Exchange Group appeared first on Metis Strategy.

    Jul 17, 2017
    Bill Burnett & Dave Evans, Co-Authors of 'How to Build a Well-Lived, Joyful Life”
    29:38

    In this interview, Dave Evans & Bill Burnett, Co-authors of “Designing Your Life: How to Build a Well-Lived, Joyful Life” discussed:

    • Design thinking
    • How “dysfunctional beliefs” constrain our choices
    • Design thinking tools: reframing, empathetic thinking, Odyssey Plans
    • Idea generation
    • Designing Your Life for Women

    Read More...

    The post Bill Burnett & Dave Evans, Co-Authors of 'How to Build a Well-Lived, Joyful Life” appeared first on Metis Strategy.

    Jul 10, 2017
    Ann Kono, Partner, Chief Information Officer, and Risk Officer at Ares Management
    28:36

    In this interview, Ann Kono, Partner, Chief Information Officer, and Risk Officer at Ares Management , discussed World Class IT Principle One, People and World Class Principle Five, External Partnerships. She also discussed:

    • The interplay of Ann’s dual role as Chief Information Officer and Chief Risk Officer
    • Data as the primary driver of success
    • Using technology to separate the signal from the noise in data
    • The talent challenge
    • Creating a collaborative culture to increase innovation
    • Balancing innovation and risk

    Read More...

    The post Ann Kono, Partner, Chief Information Officer, and Risk Officer at Ares Management appeared first on Metis Strategy.

    Jul 03, 2017
    Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix
    33:23

    In this interview, Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix, discussed World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. He also discussed:

    • Back office verses front office CIOs
    • The Four Pillars of CIO Excellence
    • Shadow IT as a signifier of service gaps
    • Eye on the Trends: artificial intelligence, big data, software defined networking

    Read More...

    The post Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix appeared first on Metis Strategy.

    Jun 26, 2017
    Catherine Bessant, Chief Operations and Technology Officer of Bank of America
    33:29

    In this interview, Catherine Bessant, Chief Operations and Technology Officer of Bank of America, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • The necessity of combining technology and operations
    • Responsible automated intelligence
    • Bank of America is not a fintech company
    • Guidelines for maximizing external partnerships
    • Advantages businesses of scale have over startups
    • Balancing innovation and risk
    • The war for talent
    • Talent planning and analysis
    • Cloud security
    • The importance of breadth and depth of experience
    • The impact of board involvement on the individual and the organization

    Read More...

    The post Catherine Bessant, Chief Operations and Technology Officer of Bank of America appeared first on Metis Strategy.

    Jun 19, 2017
    David Trone, Co-Founder & Co-Owner of Total Wine & More
    29:40

    In this interview, David Trone, Co-Founder & Co-Owner of Total Wine & More, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

    • Total Wine & More’s bricks and clicks growth strategy
    • The evloution of the customer expereince in the adult beverage industry
    • The three Cs of Total Wine and More’s operating philoslphy
    • Doing business in a heavily regulated industry
    • Total Wine and More’s community involvment intitiatives
    • David’s campaign for the Democratic nominaiton in Maryland’s 8th Congressional Distrcit
    • The imporance of risk taking and failure
    • David’s favorite wine varietals

    Read More...

    The post David Trone, Co-Founder & Co-Owner of Total Wine & More appeared first on Metis Strategy.

    Jun 12, 2017
    Andrew Ng, Co-Founder & Co-Chairman of Coursera
    28:59

    In this interview, Andrew Ng discusses World Class IT Principle One, People, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

    • Andrew’s unique, evolving, and passion-driven career path
    • The impact of AI on existing industries
    • Recommendations for CIOs and CEOs starting their AI journey
    • Advantages of implementing a centralized AI org structure
    • Opportunities for smaller organizations to leverage AI
    • How lifelong learning can minimize jobs displaced through AI
    • The importance of building strong teams and cultures
    • Key cultural components for success: work ethic and lifelong leaning
    • Chinese verses US business culture
    • Read More...

      The post Andrew Ng, Co-Founder & Co-Chairman of Coursera appeared first on Metis Strategy.

    Jun 05, 2017
    Nick Colisto, Senior Vice President and Chief Information Officer of Xylem
    21:06

    In this interview, Nick Colisto, CIO of Xylem, discusses World Class IT Principle Four, IT & Business Partnerships and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

    • Xylem’s transformative journey into a digital business
    • The advantages of evolving from individual systems to platforms
    • Xylem’s Integrated System IT platform that enables customer engagement, operating efficiency, and growth
    • Utilizing technology platforms to serve overall business priorities
    • Xylem’s Five Star Model
    • Methods for gaining insights from within and outside of the organization
    • Xylem’s five strategic priorities
    • The evolving organizational structure of IT
    • Eyes on the trends: IoT for the front office, Iot for the back office, managed services

    Read More...

    The post Nick Colisto, Senior Vice President and Chief Information Officer of Xylem appeared first on Metis Strategy.

    May 29, 2017
    Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP
    27:00

    In this interview, Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • Terry’s role as AARP’s chief enterprise strategy and innovation officert
    • AARP’s innovation lab
    • Driving an IT team to “be” the business, not only support the business
    • AARP’s Formula for innovation: Innovation= Culture + Process
    • Why CIOs make great strategy leaders
    • AARP’s mission to close the digital literacy gap
    • AARP’s broad ecosystem of external partners

    Read More...

    The post Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP appeared first on Metis Strategy.

    May 22, 2017
    George Corbin, SVP of Digital at Marriott International
    43:31

    In this interview, George Corbin, Senior Vice President of Digital for Marriott International, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

    • Marriott’s place among the highest revenue earners by a digital channel
    • The maturity curve and the challenge of disruption for incumbent companies
    • Advantages that incumbents have over startups in evolving industries
    • Disrupting your own organization
    • The millennial mindset that spans across multiple age demographics
    • Marriott’s transformation of the service experience
    • Leading and managing a transforming organization
    • The impact of Airbnb on the hospitality industry
    • Adapting across an organization to fundamental shifts in customers' needs and expectations
    • The influence of culture and existing operating models on a company’s management of digital disruption
    • Marriott’s embracement of the localization of the travel experience
    • Characteristics of a successful Chief Digital Officer
    • Building alliances and coalitions to drive and support change
    • Using pilot programs to de-risk change for internal and external partners
    • Messaging as a service, not marketing

    Read More...

    The post George Corbin, SVP of Digital at Marriott International appeared first on Metis Strategy.

    May 15, 2017
    Kyle Nel, Executive Director of Lowe's Innovation Labs
    37:23

    In this interview, Kyle Nel, Executive Director of Lowe's Innovation Labs, discusses World Class IT Principle One, People, Principle Five, External Partnerships. Some of the topics discussed include:

    • Lowe’s Innovation Labs
    • Lowe’s uncommon partnerships
    • Maximizing efficiency and success by integrating internal and external talent
    • Lowe’s Innovation Labs’ Collider
    • The value of external partnerships
    • Incremental verses meaningful innovation
    • Lowe’s Narrative-driven innovation model
    • Using behavioral science to drive transformation
    • Metrics for measuring the success of innovation labs
    • Lowe’s Innovation Labs’ projects: Lowe’s Holoroom, self-roaming robots, additive manufacturing

    Read More...

    The post Kyle Nel, Executive Director of Lowe's Innovation Labs appeared first on Metis Strategy.

    May 07, 2017
    Mike Keller, CIO of Nationwide
    36:51

    In this interview, Mike Keller, CIO of Local Nationwide, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • Nationwide’s One-Brand alignment
    • IT’s role in Nationwide’s initiatives to simplify, modernize, and reinvent their core businesses
    • Optimizing for both business intimacy and economies of scale
    • Vendor goverance
    • Workforce planning for developing and transitioning team members for evolving organizations
    • The opportunities provided by a long tenure as CIO
    • Leadership strategies for creating an environment of learning, collaboration, and innovation
    • Executive development and internal rotational development
    • Columbus 2020: a private/public partnership to encourage economic development
    • Eye on the trends: autonomous vehicles, the sharing economy, smart mobility

    Read More...

    The post Mike Keller, CIO of Nationwide appeared first on Metis Strategy.

    May 01, 2017
    Bill Miller, SVP & CIO of NetApp
    37:33

    In this interview, Bill Miller, CIO & SVP of NetApp, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • Bill’s role in NetApp’s transformation from a data storage to a data management company
    • NetApp’s internal product testing initiatives: Customer-1 and NetApp on NetApp
    • The development of NetApp’s Data Fabric for seamlessly managing data
    • The valuable feedback loop created when your CIO or IT peers are your customers
    • How a culture of fraternity and flexibility encourages innovation
    • The three topics on every CIO’s mind
    • The importance of civility and collaboration for successfully running an IT department in a tech organization
    • Pre-working the First 100 Days plan
    • Eye on the Trends: Companies utilizing a hybrid of cloud-based utilities; Pay-as-you-go cloud model

    Read More...

    The post Bill Miller, SVP & CIO of NetApp appeared first on Metis Strategy.

    Apr 24, 2017
    Brad Stone, Author of The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World
    26:10

    In this interview, Brad Stone, author of The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World, discusses:

    • The similarities and differences between the cultures of Airbnb and Uber
    • The influence of Jeff Bezos and Amazon on Airbnb and Uber
    • The successful balance of idealism and aggression as an indicator of a startup’s success
    • The importance of startups having a strong executive team around a CEO
    • Travis Kalanick’s and Brian Chesney’s leadership styles
    • The role of tech companies in managing the cultural anxiety caused by technological advance
    • Growing pains experienced by startups as they attempt to transition to public companies

    Read More...

    The post Brad Stone, Author of The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World appeared first on Metis Strategy.

    Apr 17, 2017
    Angela Yochem, CIO of Rent-A-Center
    26:28

    In this interview, Angela Yochem, CIO of Rent-A-Center, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Executing Rent-A-Center’s digital transformation
    • CIOs driving business innovationt
    • Taking intelligent risks
    • The impact of a single decision across the enterprise
    • Keeping the end-customer at the front of the decision making process
    • Excelling in the First 100 Days
    • The two characteristics that board search committees are seeking in CIOs

      Methods for staying abreast of and understanding cutting edge technology

      Angela’s Entrepreneur as Residence experience

      Eyes on the trends: Fast prototyping and feedback, Artificial intelligence, STEM education

    Read More...

    The post Angela Yochem, CIO of Rent-A-Center appeared first on Metis Strategy.

    Apr 10, 2017
    Rick King, EVP and CIO of Thomson Reuters
    31:37

    In this interview, Rick King, EVP and CIO of Thomson Reuters, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

    • The role of the CIO in an information based company
    • Recruiting and retaining talent
    • Providing employees with opportunities for growth and advancement
    • Leading with the mindset of a teacher or coach
    • Proven techniques for increasing the presence of women in all levels of an organization
    • Veteran advice for technologists seeking a board position
    • The benefits of involving CIOS when developing strategic partnerships
    • Creating symbiotic relationships with partners to drive and support growth and innovation

    Read More...

    The post Rick King, EVP and CIO of Thomson Reuters appeared first on Metis Strategy.

    Apr 03, 2017
    Yvonne Wassenaar, CIO of New Relic
    28:36

    In this interview, Yvonne Wassenaar, CIO of New Relic, discusses World Class IT Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Being a CIO in a cloud based company
    • The importance of CIOs having both a horizontal viewpoint and a technological mindset
    • Taking intelligent risks
    • IT departments as integrators and collaborators
    • The role of CIOs on corporate boards
    • The internal and external functions of a modern CIO
    • Diversity in STEM fields

    Read More...

    The post Yvonne Wassenaar, CIO of New Relic appeared first on Metis Strategy.

    Mar 27, 2017
    Tom Miller, CIO of Anthem
    31:30

    In this interview, Tom Miller, CIO of Anthem, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

    • Transferring knowledge and leadership skills across departments and industries
    • Operating from a master plan to increase agility and support success
    • The importance of customer-centricity both internally and externally
    • Digital trends in healthcare
    • The creation, design, and staffing of Anthem’s Innovation Studio
    • Encouraging innovation and creating value by balancing freedom and a rigorous methodology
    • Eye on the Trends: The empowered consumer, Cognitive computing, Genomics

    Read More...

    The post Tom Miller, CIO of Anthem appeared first on Metis Strategy.

    Mar 20, 2017
    Norm Fjeldheim, CIO and Head of Global Facilities of Illumina
    38:53

    In this interview, Norm Fjeldheim, CIO and Head of Global Facilities at Illumina, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

    • Illumina’s role in improving health
    • Multiple management and organizational roles for CIOs
    • Importance of technology to drive strategic decisions
    • Cyber security
    • Marriage of technology and facilities
    • Collaboration between employees and divisions
    • Eye on the Trends: DevOps Model

    Read More...

    The post Norm Fjeldheim, CIO and Head of Global Facilities of Illumina appeared first on Metis Strategy.

    Mar 13, 2017
    Eric Yuan, CEO, Zoom
    29:05

    In this interview, Eric Yuan, CEO of Zoom, discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

    • Differentiation in the web conferencing space
    • Differentiation in the web conferencing space
    • Rationale behind deliberately controlling growth of Zoom in early days
    • Importance of having a company philosophy to deliver happiness to customers
    • Possibilities of Augmented Reality in the business world
    • Impact of Silicon Valley on new and upcoming companies
    • The need to create a culture of self-motivation for employees
    • Trade-offs required to build a sustainable company
    • Hybrid approach to selling to Small Businesses and Large Enterprises
    • Focus on existing customers rather than only pursuing new customers
    • Sequoia Capital’s impact on Zoom’s growth

    Read More...

    The post Eric Yuan, CEO, Zoom appeared first on Metis Strategy.

    Mar 06, 2017
    Keith Collins, EVP and CIO, SAS Institute, Inc.
    31:21

    In this interview, Keith Collins, CIO of SAS Institute, discusses World Class IT Principle Two, Infrastructure and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

    • Orienting IT towards value
    • Differentiating IT within a company whose business is technology
    • The transformation and evolution taking place in the data analytics space
    • Perspectives on the cloud first strategy
    • Being “Customer Zero”
    • Internal and external security concerns
    • Eye on the trends: sensor-enabled IoT; the continued use of data to provide a holistic view in order to improve companies’ forecasts and decision-making

    Read More...

    The post Keith Collins, EVP and CIO, SAS Institute, Inc. appeared first on Metis Strategy.

    Feb 27, 2017
    Jay Rogers, CEO of Local Motors
    33:09

    In this interview, Jay Rogers, CEO of Local Motors, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • Local Motor’s micromanufacturing
    • The development of a bespoke community
    • The changes Local Motors provides in product development
    • Strategic partnerships with their clients
    • Jay’s history with entrepreneurship
    • The “waking hours” of artificial intelligence and what it means for traditional industries
    • Product education and its role in making the consumer ask, “Why do we care?”
    • The changes on the horizon for the automotive industry
    • Cars as upgradable hardware
    • Customers as the only force able to push back on the supply driven economy of the automotive industry

    Read More...

    The post Jay Rogers, CEO of Local Motors appeared first on Metis Strategy.

    Feb 20, 2017
    Mike Giresi, CIO of Royal Caribbean
    37:04

    In this interview, Mike Giresi, CIO of Royal Caribbean Cruises, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • Digital Transformation journey at Royal Caribbean
    • Importance of Executive sponsorship for IT
    • Role of CIO to as an interconnector between Enterprise strategy and IT implementation
    • Value of technology from a customer point of view
    • IT's ability to gain customer feedback in a B2C organization
    • The needs of Data management and analytics
    • Implications of shadow IT
    • Bleeding technology trends for IT
    • Relevance of cross functional teams to help push innovation within IT forward

    Read More...

    The post Mike Giresi, CIO of Royal Caribbean appeared first on Metis Strategy.

    Feb 13, 2017
    Mark Settle, CIO of Okta
    34:59

    In this interview, Mark Settle, CIO of Okta, discusses his book, The Truth From the Trenches: A Practical Guide to the Art of IT Management. He also discusses World Class IT Principle One, People, Principle Three, Project and Portfolio Management, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • The nuances between the role of leadership and management
    • Importance of financial management to help drive innovation within IT
    • A need for IT to be involved with business partners beyond transactional relationships
    • Demand management from the business partners to meet IT’s capacity
    • Strategic techniques of attracting and retaining talent in Silicon Valley
    • The importance of innovation labs to gather feedback from the broader organization
    • Significance of how IT affects relationships with customers
    • Eye on the Trends: Agile Methodology, DevOps, Integrations

    Read More...

    The post Mark Settle, CIO of Okta appeared first on Metis Strategy.

    Feb 06, 2017
    Peter Diamandis, Co-Founder, XPRIZE, Singularity University
    22:45

    In this interview, Peter Diamandis, Co-Founder of XPRIZE and Singularity University, discusses World Class IT Principle One, People, and Principle Three, Project and Portfolio Management. Some of the topics discussed include:

    • Peter’s interest in space and technology innovation, and how these common themes run through his various companies and initiatives
    • How Peter divides his time and delegates responsibilities across his organizations
    • The accelerating pace of technological change and the challenges and opportunities this presents for companies
    • Best practices for corporate innovation, including scaling at the edges, experimentation,and more
    • How companies can anticipate the disruptive forces in their industries and respond accordingly
    • Peter’s views on artificial intelligence, and why he believes the opportunities outweigh the risks of the technology
    • Where Peter sees the greatest innovation taking place over the next one to three years

      Peter’s thoughts on radical health and life extension

    Read More...

    The post Peter Diamandis, Co-Founder, XPRIZE, Singularity University appeared first on Metis Strategy.

    Jan 30, 2017
    Mayor Bill Peduto, Mayor of Pittsburgh
    23:05

    In this interview, Bill Peduto, Mayor of Pittsburgh, discusses WorldClass IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include

    • Uber’s autonomous car fleet
    • Pittsburgh as an urban test lab
    • The City of Pittsburgh’s strategic partnerships with Carnegie Mellon and other institutions
    • The pace of cultural and digital changes
    • The sharing of data between government and private entities
    • MetroLab and the benefits of municipal collaboration
    • Pittsburgh’s innovation roadmap
    • Technology’s impact on the Pittsburgh renaissance

    Read More...

    The post Mayor Bill Peduto, Mayor of Pittsburgh appeared first on Metis Strategy.

    Jan 23, 2017
    Rob Nail, CEO, Singularity University
    32:24

    In this interview, Rob Nail, Chief Executive Officer of Singularity University, discusses World Class IT Principle One, People, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerhips. Some of the topics discussed include:

    • Rob’s path from entrepreneur to CEO, and the growth he has led at SingularityUniversity
    • The accelerating pace of technology progress, and the importance of thoughtful and creative futures thinking
    • How the lack of long-term thinking has contributed to economic instability and political and social unrest in the US and across the world
    • The natural tendency for people to be pessimistic, and why the world needs rational optimists and storytellers
    • Why current frameworks are insufficient for keeping pace with change, and how leaders can begin to change their mindset
    • Best practices for corporations to experiment with new technologies and leverage innovation ecosystems
    • Intrapreneurship, innovation and scaling at the edges

      Best practices from Lowe’s innovation lab Biography

    Read More...

    The post Rob Nail, CEO, Singularity University appeared first on Metis Strategy.

    Jan 16, 2017
    Tristan Boutros, COO at The New York Times
    24:21

    In this interview, Tristan Boutros, COO at The New York Times, discusses WorldClass IT Principle One, People, Principle Three, Project & Portfolio Management and Principle Four, IT and Business Partnerships. Some of the topics discussed include

    • Tristan’s role at The New York Times
    • The intersection between technology, product, and design
    • The creation of holistic portfolios and teams
    • Digital transformations internally and in consumer experiences
    • The changes in offered products as digital transformations occur
    • Organizational change in response to changing digital landscapes
    • Industry trends
    • Identifying skill sets for digital transformation
    • Discovery and Experimentation
    • Agile Project Management
    • Global team structure and communication
    • Eye on the trends: process driven leaders, enterprise level agile mindset, data driven insights

    Read More...

    The post Tristan Boutros, COO at The New York Times appeared first on Metis Strategy.

    Jan 09, 2017
    Dave Smoley, CIO of AstraZeneca
    37:52

    In this interview, Dave Smoley, CIO of AstraZeneca discusses WorldClass IT Principle One, People, Principle Two, Infrastructure and Principle Four, IT and Business Partnerships. Some of the topics discussed include

    • Transforming IT: Five pillars that guided the move to insourcing
    • Leveraging cloud computing through use of a six-point cloud tool kit
    • Effective change management
    • Realizing the goal of making IT “twice as good at half the cost”
    • Recruitment in light of the move to insourcing
    • Innovation and experimentation
    • Eye on the trends: machine learning, cloud computing, mobile apps, UX, voice recognition, video, cyber

    Read More...

    The post Dave Smoley, CIO of AstraZeneca appeared first on Metis Strategy.

    Jan 02, 2017
    Baljit Dail, CEO of JDA Software
    30:36

    In this interview, Baljit Dail, CEO of JDA Software, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

    • Importance of cross-functional team work to figure out product offerings
    • Continually improving talent management and building people skills
    • Importance of technology to drive strategic decisions
    • Staying abreast of the competitive landscape
    • Importance of investments in R&D towards developing more integrations
    • Traditional brick and mortar retails versus digital natives
    • Eye on the Trends: Talent Management; Integration Platform; Supply Chain Solutions

    Read More...

    The post Baljit Dail, CEO of JDA Software appeared first on Metis Strategy.

    Dec 26, 2016
    Shamim Mohammad, SVP and CIO of CarMax
    21:33

    In this interview, Shamim Mohammad, Senior Vice President and Chief Information Officer of CarMax, discusses World Class IT Principle One, People, and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

    • Online finance and home delivery as examples of digital transformation at CarMax
    • Co-location and product teams
    • Dev Ops’ role in innovation and execution
    • Product teams consist of individuals from across the company and are responsible for business outcomes
    • Open houses to showcase product teams’ work and current projects
    • Recruiting top IT talent for the digital transformation
    • “cloud first, mobile first” strategy
    • Key trends: block chain, machine learning, mobile, cloud
    • Read More...

      The post Shamim Mohammad, SVP and CIO of CarMax appeared first on Metis Strategy.

    Dec 19, 2016
    Rob Alexander, CIO of Capital One
    43:20

    In this interview, Rob Alexander, CIO of Capital One, discusses World Class IT Principle One, People, Principle Two, Infrastructure, Principle Three, Project & Portfolio Management, and Principle Five, External Partnerships. Some of the topics discussed include:

    • Rob’s preview as CIO of Capital One, and his untraditional IT background
    • How the organization has adopted agile development, as well as the agile mindset
    • The IT department’s implementation of Dev Ops, and how they measure its effectiveness
    • Using technology and organizational best practices to facilitate collaboration
    • The company’s digital transformation, and the importance of understanding and positioning for disruptive change
    • Competing with as well as partnering with Fin Tech startups, tapping into innovation ecosystems, and how Capital One leverages the advantages of its scale
    • Some of the forward-looking products Capital One is developing for its customers
    • Read More...

      The post Rob Alexander, CIO of Capital One appeared first on Metis Strategy.

    Dec 12, 2016
    Peter Zeihan, Author of The Accidental Superpower and Shale New World
    41:12

    In this interview, Peter Zeihan discusses the U.S.’s changing role in global security and trade; the precipitating factors responsible for these changes; the dominance of the U.S. as a superpower given global changes in geopolitics, demography and energy production; and the reasons why Mexico is uniquely positioned for continued growth, as well as other topics.

    Read More...

    The post Peter Zeihan, Author of The Accidental Superpower and Shale New World appeared first on Metis Strategy.

    Dec 05, 2016
    Terry West, SVP and CIO, Performance Food Group
    39:55

    In this interview, Terry West, Senior Vice President and CIO of the Performance Food Group, discusses World Class IT Principle Two, Infrastructure and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

    • The hybrid model of IT organization at Performance Food Group
    • PFG's transformation from a private equity owned company to going public
    • How IT prepared PFG to meet compliance regulations and go public
    • Simplifying and standardizing business processes and systems
    • Using technology to enhance the customer experience
    • Eye on the trends: Internet of Things, cloud services, analytics

    Read More...

    The post Terry West, SVP and CIO, Performance Food Group appeared first on Metis Strategy.

    Nov 28, 2016
    Susan Swart, CIO, International Monetary Fund

    In this interview, Susan Swart, CIO of the International Monetary Fund, discusses World Class IT Principle One, People, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • Organization of the IT department given the broad purview of the IMF
    • Sought-after skills and qualities of IT team members
    • Creating a new ecosystem with the engagement of new partners
    • Her path as an executive and advice for women in the field
    • Mentoring programs and the importance of increasing the pool of potential female hires
    • Eye on the trends: AI in surveillance and natural language processing, Fintech, block chain

    Read More...

    The post Susan Swart, CIO, International Monetary Fund appeared first on Metis Strategy.

    Nov 21, 2016
    Scott Farquhar, Co-CEO, Co-Founder of Atlassian

    In this interview, Scott Farquhar, Co-CEO of Atlassian, discusses World Class IT Principle One, People; Principle Three: Project and Portfolio Management; Principle Four, IT and Business Partnerships; and Principle Five: External Partnerships. Some of the topics discussed include:

    • The genesis of Atlassian
    • Using the IT team as a point of entry
    • The timing of venture capital funding and taking the company public
    • Fostering a culture of innovation at Atlassian
    • Serving multiple functions across a company
    • Prospects for future growth

    Read More...

    The post Scott Farquhar, Co-CEO, Co-Founder of Atlassian appeared first on Metis Strategy.

    Nov 14, 2016
    Stewart Butterfield, Founder and CEO of Slack
    27:58

    In this interview,Stewart Butterfield, Founder and CEO of Slack, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

    • The genesis of Slack
    • How Slack was scaled to an enterprise level application
    • What metrics are used to gauge the health of the business
    • External inputs into Slack and the value they add
    • Developers and partners in the Slack ecosystem
    • The Slack Fund and its role in driving innovative ideas
    • Stewart’s mentors and lessons learned from his entrepreneurial ventures
    • How culture can drive productivity
    • How talent management develops in a rapidly growing company

    Read More...

    The post Stewart Butterfield, Founder and CEO of Slack appeared first on Metis Strategy.

    Nov 07, 2016
    David Thompson, EVP, Global Operations and Technology, CIO of Western Union
    30:34

    This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.

    In this interview, David Thompson, Executive Vice President of Global Operations and Technology and the Chief Information Officer at The Western Union Company, discusses World Class IT Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

    • Approaches to safeguarding company data
    • Building partnerships to facilitate innovation
    • The role IT plays in enhancing customer experience and supporting the engineering team’s new technologies
    • Increasing significance of omnichannel experience in financial services
    • Real time risk assessment tools used to address changing regulations

    Read More...

    The post David Thompson, EVP, Global Operations and Technology, CIO of Western Union appeared first on Metis Strategy.

    Oct 31, 2016
    Nuria Simo, CIO of Inter-American Development Bank
    31:23

    This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.

    In this interview, Nuria Simo, CIO of Inter-American Development Bank, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

    • New Opportunities that can be leveraged through upcoming technologies
    • IT’s structure across multiple regions and countries
    • Importance of interacting with people on the field across different countries
    • Incorporating technologies that serve the 21st century consumer
    • Changing IT’s mindset to becoming customer centric
    • Focusing on improving collaboration and knowledge sharing capabilities
    • Eye on the Trends: Internet of Things; Analytics

    Read More...

    The post Nuria Simo, CIO of Inter-American Development Bank appeared first on Metis Strategy.

    Oct 24, 2016
    Stephanie von Friedeburg, CIO of the World Bank
    35:04

    In this interview, Stephanie von Friedeburg, CIO and VP for Information Technology Solutions of the World Bank, discusses World Class IT Principle One, People, Principle Three, Project/Portfolio Management, and Principle Five, External Partnerships. Some of the topics discussed include:

    • The simplification of IT within the World Bank with the consolidation of the IT Department
    • The changing skillsets needed in a simplified organization
    • Digital, and the balance between marketing and IT in a digital organization
    • How IT can act as an advisor to other parts of the business that may not have full visibility into the entire organization
    • How she has utilized the venture capital community in her role as CIO
    • Interesting technologies where the World Bank is actively exploring investment, including drones and satellite imagery
    • How she develops insights from younger employees to develop new ideas
    • How she ensures that she continues to develop insights from the existing employee set as well
    • How she prioritizes ideas at the bank and her take on Waterfall compared to Agile methodologies
    • Crowdsourcing and the areas that it can impact parts of her organization

    Read More...

    The post Stephanie von Friedeburg, CIO of the World Bank appeared first on Metis Strategy.

    Oct 17, 2016
    Michael Baresich, CIO of Ally Financial Inc
    30:24

    This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.

    In this interview, Michael Baresich, CIO of Ally Financial Inc, discusses World Class IT Principle One, People; Principle Four, IT and Business Partnerships; and Principle Five, External Partnerships. Some of the topics discussed include:

    • Importance of cross-functional team work to figure out product offerings
    • Keeping an eye out at various human interface platforms to integrate
    • Being involved with external partners to understand technology landscape
    • Incorporating technologies that serve the 21st century consumer
    • Glimpse into the importance of how IT affects decisions requiring acquisitions of companies
    • Strategic importance of being involved in Silicon Valley and Silicon Alley
    • Eye on the Trends: Human Machine Interface; Blockchain; Digital Assistants

    Read More...

    The post Michael Baresich, CIO of Ally Financial Inc appeared first on Metis Strategy.

    Oct 10, 2016
    Rob Lux, EVP and CIO of Freddie Mac
    25:53

    In this interview, Rob Lux, EVP and CIO of Freddie Mac discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • An overview of the recent projects where IT played an integral role
    • Utilizing metrics to drive customer satisfaction
    • The transformation undertaken by the IT department following the financial crisis
    • The technologically-informed business executives present Freddie Mac
    • Enhancing IT’s relationship with the organization through the BTO
    • Governance practices for large scale agile projects

    Read More...

    The post Rob Lux, EVP and CIO of Freddie Mac appeared first on Metis Strategy.

    Oct 03, 2016
    Yasir Anwar, Senior VP, Head of Digital Technology, Macy’s
    29:01

    In this interview, Yasir Anwar, Senior VP, Head of Digital, Macy's, discusses World Class IT principle one, People, principle two, Infrastructure, and principle three, Project & Portfolio Management, with Metis Strategy. Some of the topics discussed include:

    • Working across internal departments and with external partners to reach customer-centric goals
    • Advantages Macy’s has as a long-standing brand vs. competition from digital native organizations
    • Digital development to create the “omni customer” experience
    • Restructuring of the organization based on the customer’s journey—the use of “domains”
    • Macy’s Labs and the focus on entrepreneurship within the larger organization
    • Talent attraction
    • Read More...

      The post Yasir Anwar, Senior VP, Head of Digital Technology, Macy’s appeared first on Metis Strategy.

    Sep 26, 2016
    Kathy McElligott, CIO of McKesson
    25:53

    In this interview, Kathy discusses the following issues with Metis Strategy:

    • The balance in a federated business model between shared services and independent business units
    • Interoperability in the healthcare industry
    • IT’s role in effectively using data analytics across the businesses/enterprise
    • Board service
    • Creation of technology hubs across the country to attract talent
    • Relationship between McKesson Ventures (VC), IT, McKesson business units and startups
    • Read More...

      The post Kathy McElligott, CIO of McKesson appeared first on Metis Strategy.

    Sep 19, 2016
    Mike Heim, CIO of Whirlpool
    29:25

    In this interview, Mike Heim, CIO of Whirlpool, discusses World Class IT principle one, People; principle three, Project and Portfolio Management; and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • His responsibilities as CIO
    • The benefits of being a product owner as well as a leader
    • How dramatic change has allowed him and his team to become front office collaborators as well as back office support
    • The future of IoT and its effects on home appliances
    • How IT addresses security in an increasingly digital world
    • A glimpse into how he managed to transform the workplace using Google Apps
    • IT's role in the collaboration and development of new ideas
    • The governance and culture required to create an organization that is able to respond quickly
    • Eye on the Trends: Cloud computing, 3D printing, Machine learning

    Read More...

    The post Mike Heim, CIO of Whirlpool appeared first on Metis Strategy.

    Sep 12, 2016
    Craig Newmark, Founder of Craigslist and Craigconnects
    24:25

    In this interview, Craig Newmark, Founder of Craigslist, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

    • How Craigslist grew from a simple "cc" list
    • The rationale for Craigslist's simple design
    • Why he avoided investments from venture capitalists and bankers
    • How Craigslist attracted employees
    • The utilization of social media to connect people for mutual good
    • Individuals of personal influence
    • How the Bay Area has grown to attract so many talented people

    Read More...

    The post Craig Newmark, Founder of Craigslist and Craigconnects appeared first on Metis Strategy.

    Sep 05, 2016
    Steve Phillips, SVP and CIO of Avnet
    26:46

    In this interview, Steve Phillips, SVP and CIO of Avnet, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • An overview of Avnet and his responsibilities as the CIO
    • Navigating Avnet through the technological changes of the past decade
    • Delivering continuous improvement to achieve enterprise effectiveness
    • Avnet's journey to the cloud
    • Advantages of being an externally-facing CIO
    • Criteria to distinguish the use of waterfall from agile for software development projects
    • Insights he has garnered from serving as the chairman of the board at a local publications company
    • Eye on the Trends: Industrial Internet of Things, Machine Learning, Mobility

    Read More...

    The post Steve Phillips, SVP and CIO of Avnet appeared first on Metis Strategy.

    Aug 29, 2016
    Diana McKenzie, CIO of Workday
    32:17

    In this interview, Diana McKenzie, CIO of Workday, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • How prior experience as a Workday customer has helped her transition into her role as the CIO
    • Her thoughts on the evolving responsibilities of today’s CIO
    • Tying enterprise architecture and microservices to empower business partners and stakeholders
    • How technology advancement has driven collaboration among Workday’s C-suite executives
    • IT's role in prospecting emerging technologies to create competitive advantage for the organization
    • A glimpse into the priorities and strategic plans of the team she leads at Workday
    • Eye on the Trends:Big Data, Analytics, Virtual Personal Assistants

    Read More...

    The post Diana McKenzie, CIO of Workday appeared first on Metis Strategy.

    Aug 22, 2016
    Mike Schroepfer, Chief Technology Officer of Facebook
    25:05

    In this interview, Mike Schroepfer, Chief Technology Officer of Facebook, discusses World Class IT Principle One, People, and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

    • The three innovation pillars that underpin Facebook’s ten-year roadmap
    • The talent needs of Facebook extending beyond computer engineering
    • Strategies for unifying a diverse talent pool to achieve a common goal
    • Engaging in partnerships within the industry to accelerate the rate of technological change
    • How utilizing Facebook in the workplace can bolster productivity and collaborative efforts among employees
    • The idea of “cultural engineering” to build cohesion across an organization

    Read More...

    The post Mike Schroepfer, Chief Technology Officer of Facebook appeared first on Metis Strategy.

    Aug 15, 2016
    Rick Hopfer, CIO of Molina Healthcare
    26:59

    In this interview, Rick Hopfer, CIO of Molina Healthcare, discusses World Class IT Principle Two, Infrastructure; Principle Three, Project and Portfolio Management; and Principle 5, External Partnerships. Some of the topics discussed include:

    • Strategic planning for dramatic projected growth
    • Leveraging infrastructure
    • Smart sourcing
    • Nurturing innovation
    • Striking a balance on employee security issues
    • Eye on the Trends: Social, Mobile, and Cloud Analytics; DNA/ Genomics; IoT connectivity in healthcare in real time

    Read More...

    The post Rick Hopfer, CIO of Molina Healthcare appeared first on Metis Strategy.

    Aug 08, 2016
    Roger Pilc, Chief Innovation Officer of Pitney Bowes
    25:19

    In this interview, Roger Pilc, Chief Innovation Officer of Pitney Bowes discusses World Class IT principle two, Infrastructure, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

    • Exploring the roles and responsibilities of the Chief Innovation Officer
    • Defining innovation, and the various types that exist at Pitney Bowes
    • The importance of cultivating an ecosystem of partners to accelerate efforts for innovation
    • The global innovation team at Pitney Bowes and how it approaches and organizes its work
    • Processes and methodologies for incubating innovation
    • Where Pitney Bowes draws its inspiration for innovation
    • Eye on the Trends: Internet of Everything, Commerce Cloud, Digital

    Read More...

    The post Roger Pilc, Chief Innovation Officer of Pitney Bowes appeared first on Metis Strategy.

    Aug 01, 2016
    John Hagel, Co-Chairman of Deloitte's Center for the Edge
    25:58

    In this interview, John Hagel, Co-Chairman of Deloitte's Center for the Edge, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

    • The meaning and intent of Deloitte’s Center For the Edge
    • Why the constant drive for efficiency will undermine the requirements of economic success for the future
    • The importance of scalable learning and its implications on performance improvement
    • Practices for instituting enterprise wide transformations
    • Defining the “Passion of the Explorer” and how to unlock the passion of your employees
    • How the American school system inhibits the development of true passion among its students
    • Business strategies of the most successful tech-companies in Silicon Valley

    Read More...

    The post John Hagel, Co-Chairman of Deloitte's Center for the Edge appeared first on Metis Strategy.

    Jul 25, 2016
    Jeff Dean, Head of Google Brain
    44:18

    In this interview, Jeff Dean, Google Senior Fellow & Head of Google Brain, discusses World Class IT Principle One, People, Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • How Jeff’s role at Google (and the company itself) has evolved since he joined in 1999, and his current role as the head of Google Brain
    • How Google resists organizational stasis and remains innovative, despite growing into a corporate behemoth
    • Google’s vision for an AI first world, and how the company applies its fundamental AI research to improving and creating new products and service
    • Trends in artificial intelligence such as open source software and conversational assistants
    • Major challenges AI presents
    • How companies in any industry can leverage artificial intelligence

    Read More...

    The post Jeff Dean, Head of Google Brain appeared first on Metis Strategy.

    Jul 18, 2016
    Mike Macrie, CIO of Land O’Lakes
    27:18

    In this interview, Mike Macrie, CIO of Land O'Lakes, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • The ongoing digital transformation that is taking place in the farms of America
    • How Land O’Lakes’ IT has evolved from a supporting function to an industry leader in innovation
    • An overview of technologies that he and his team have developed to help revolutionize the way farmers work
    • Successful management practices that he uses to streamline IT with the needs of the business, its partners, and clients
    • Important emerging skills to be considered by all aspiring technologists
    • The role of cybersecurity at Land O’Lakes
    • Methods to prospect new technologies for the business
    • Eye on the Trends: Internet of Things, Artificial Intelligence

    Read More...

    The post Mike Macrie, CIO of Land O’Lakes appeared first on Metis Strategy.

    Jul 11, 2016
    Mike McNamara, CIO of Target
    21:08

    In this interview, Mike McNamara, CIO of Target, discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Target, and the design decisions of the workplace
    • The methods he uses to maintain customer prospective
    • How he sees differences in customer behaviors between Europe and the United States
    • The disappearance of “omnichannel” terminology in retail
    • The absence of a digital-physical divide in retail
    • The management of “offline” versus “online”
    • The organizational systems he has used to promote efficiency
    • What his priorities are for the foreseeable future
    • Target’s reaction to information breaches and improved security
    • Eye on the Trends: Open Source

    Read More...

    The post Mike McNamara, CIO of Target appeared first on Metis Strategy.

    Jul 04, 2016
    Nick Bostrom, Author of Superintelligence: Paths, Dangers, Strategies
    32:47

    In this interview, Nick Bostrom, Author of Superintelligence: Paths, Dangers, Strategies discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • The increasing need for a focus on ethical behavior in a technology-driven world
    • The role of existential risks in the field of research
    • Current trends that are fueling the advancement of artificial intelligence
    • The inherent implications that artificial intelligence has on the human civilization
    • The complication that artificial intelligence presents as it is introduced to the business landscape
    • The Future of Humanity Institute that he oversees
    • People of influence on Nick’s personal development and the work he conducts

    Read More...

    The post Nick Bostrom, Author of Superintelligence: Paths, Dangers, Strategies appeared first on Metis Strategy.

    Jun 27, 2016
    Geoff Hinton, the Father of Deep Learning
    36:16

    In this interview, Geof Hinton, Distinguished Emeritus Professor at the University of Toronto, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • His day to day work as a professor at the University of Toronto and as a distinguished researcher at Google
    • His thoughts on the current progress of the development of true artificial intelligence
    • What inspired him to pursue his PhD in Artificial Intelligence when the topic was less prominent than it is today
    • The founding of the Neural Computation and Adaptive Perception Program (NCAP) and how he brought these world class thinkers together
    • The outcomes of his work at the NCAP
    • His perspectives on non-profit work being a major player within the Artificial Intelligence space
    • How much crossover there is between his work at the University of Toronto and his work at Google
    • DeepMind, the importance of it, and how contests like the recent AlphaGo are important in the field of Artificial Intelligence
    • His perspectives on the risk vs. opportunity within AI
    • Whether the government has a role to play in pending job losses due to artificial intelligence
    • His thoughts on the recent trend of skipping university to move straight into entrepreneurship

    Read More...

    The post Geoff Hinton, the Father of Deep Learning appeared first on Metis Strategy.

    Jun 20, 2016
    Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University
    51:36

    In this interview, Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • Singularity University and his role as co-chair of the Artificial Intelligence and Robotics track
    • The ways in which AI can mitigate the heuristics inherent in human cognition
    • How AI can be used to augment current human capability
    • Strategies technology executives should use to think about AI
    • The role the government should play in helping mitigate the potential job losses from AI
    • His perspectives on the dangers of artificial intelligence that have been expressed by major thought leaders
    • Advice on how to train workers to be prepared for the coming wave of AI
    • How individuals can prepare themselves for the opportunity of AI

    Read More...

    The post Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University appeared first on Metis Strategy.

    Jun 13, 2016
    Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence
    33:41

    In this interview, Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • High impact Artificial Intelligence research and engineering at the Allen Institute for Artificial Intelligence
    • Some promising future outcomes of developments within the artificial intelligence field
    • Why equating intelligence with autonomy is inaccurate
    • His perspectives on the dangers of artificial intelligence that have been expressed by major technology leaders
    • Job displacement and the role of government in ensuring an easier transition
    • Methods he uses to stay current on upcoming technology trends
    • The role Paul Allen plays in the day to day operations
    • Partner organizations and the benefits of those partnerships
    • The people who most influenced him to become a serial entrepreneur
    • The significance of Alpha Go defeating the human international champion of Go
    • Advice on the use of artificial intelligence for enterprises considering the use of AI

    Read More...

    The post Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence appeared first on Metis Strategy.

    Jun 06, 2016
    Greg Meyers, CIO of Motorola Solutions
    29:41

    In this interview, Greg Meyers, CIO of Motorola Solutions, discusses World Class IT Principle One, People, and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

    • Motorola Solutions, and his role as CIO of the organization
    • Items on his roadmap for the year ahead
    • How he engages external customers and utilize those insights to create his IT strategy
    • The ways in which he interacts with other CIOs at customer organizations
    • The processes and skills that have been necessary to shift to a “customer-first” culture within IT
    • The methods he used to shift IT from a support organization to becoming a strategic enabler
    • How he has worked to insource some previously outsourced business processes
    • His career path through the pharmaceutical industry to his eventual hiring at Motorola Solutions
    • Eye on the Trends: The Internet of Things, Big Data, Artificial Intelligence, and the Cloud

    Read More...

    The post Greg Meyers, CIO of Motorola Solutions appeared first on Metis Strategy.

    May 30, 2016
    Angela Duckworth, Author of Grit: The Power of Passion and Perseverance

    In this interview, Angela Duckworth, Author of Grit: The Power of Passion and Perseverance, discusses World Class IT Principle One, People. Some of the topics discussed include:

    • The definition of “Grit” and how she had made it part of her life’s work
    • How passion is something that must be found and how it contributes to “Grit”
    • The development of the “Hard Thing Rule” and what that means
    • The traits of gritty people: interest, practice, purpose, and hope
    • Her background teaching math in NYC and how that influences her thoughts on “Grit”
    • Lessons for organizations that have formulated a gritty culture
    • How you should factor grittiness into recruiting
    • The Character Lab in Philadelphia that she runs, and its mission

    Read More...

    The post Angela Duckworth, Author of Grit: The Power of Passion and Perseverance appeared first on Metis Strategy.

    May 23, 2016
    Scott McNealy, CEO of Wayin

    In this interview, Scott McNealy, CEO of Wayin, talks with Peter High. Some of the topics discussed include:

    • The inspiration behind Wayin, his digital marketing software company
    • The disadvantages of locating a company in the San Francisco Bay Area
    • The tremendous growth of Wayin and EngageSciences
    • The sophistication and evolution of executives who have worked with Wayin’s offering
    • How Wayin uses insights and real-time campaign tweaking to change the decisions it makes
    • How his work at multiple times of the Internet’s growth will fuel his activities around new trends including cloud, mobile, and social
    • The resources he uses to remain abreast of innovation and technology
    • The future of the Chief Information Officer role
    • Eye on the Trends: Big Data, and the intersection of new and old industries

    Read More...

    The post Scott McNealy, CEO of Wayin appeared first on Metis Strategy.

    May 16, 2016
    Atticus Tysen, CIO of Intuit

    In this interview, Atticus Tysen, CIO of Intuit, discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • His journey across multiple parts of Intuit, culminating with the CIO position
    • Working in a technology company where all employees are tech-savvy
    • The advantage of being both a “consumer” and now producer of IT’s value to the organization
    • Methods IT has used to become “product leaders” rather than “order takers” within the organization
    • How he has ensured that the team understands how “customer-centric” technology is used within the organization
    • The skills and roles that are rising in importance within Intuit
    • Advice he would give to CIOs not at technology companies, as a CIO who has worked at multiple tech-centric organizations
    • Resources he uses to remain abreast of innovation and technology
    • Eye on the Trends: Data, and the shift to managed and hosted solutions

    Read More...

    The post Atticus Tysen, CIO of Intuit appeared first on Metis Strategy.

    May 09, 2016
    Guy Chiarello, President of First Data Corporation

    In this interview, Guy Chiarello, President of First Data Corporation discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • His role as President of First Data Corporation
    • Strategic priorities of the organization
    • Innovation, and how he measures whether the organization is innovating appropriately
    • The balance between innovation and security
    • How he thinks about “digital” and the evolution of digital business
    • How he has expanded beyond the typical “back-office” function of many CIOs to become client-facing
    • How he recruited the team around him, and what he looks for as an IT executive
    • How his experience as a CIO shapes his current relationship with First Data Corporation’s CIO
    • Recruiting and talent acquisition from colleges and universities
    • Advice he would give to other CIOs to rise beyond that position
    • Eye on the Trends: Cloud, Mobile, Social, Data, Security, and BlockChain

    Read More...

    The post Guy Chiarello, President of First Data Corporation appeared first on Metis Strategy.

    May 02, 2016
    Paul Chapman, CIO of Box

    In this interview, Paul Chapman, CIO of Box, discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • His role as Chief Information Officer of Box and how he prepared for that role
    • The ways in which he thinks about differentiating the business of Box
    • How his organization operates as the first “customer” of the company’s products
    • How he has built his team and planned his workforce from a skills and responsibilities standpoint, as a digital-native organization
    • What it is like to operate in an organization where change is not only inevitable, but also viewed as a source of strength
    • How Box views security as it invests in other forms of security, as well as its own
    • Eye on the Trends: Cloud, Security, and new work style

    Read More...

    The post Paul Chapman, CIO of Box appeared first on Metis Strategy.

    Apr 25, 2016
    Greg Brockman, Co-Founder and CTO of OpenAI

    In this interview, Greg Brockman, Co-Founder and CTO of OpenAI discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • The great potential for artificial intelligence to positively impact humanity
    • Greg’s experience as CTO of stripe, and the transition from high-growth startup to mission driven non-profit
    • How Greg thinks about staffing, and how OpenAI’s bold mission and unique structure acts as a magnet for top talent
    • How AI may replace more jobs than it creates, the economic disruption it could cause, and the role of government in easing the societal shift
    • The risks of AI, and the pressures of AI development versus AI safety
    • The role investor-founders Elon Musk and Sam Altman play in OpenA, and where Greg draws inspiration from
    • The trend of open sourcing AI development

    Read More...

    The post Greg Brockman, Co-Founder and CTO of OpenAI appeared first on Metis Strategy.

    Apr 18, 2016
    Scott Phoenix, Co-Founder of Vicarious

    In this interview, Scott Phoenix, Co-Founder of Vicarious discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • The Artificial General Intelligence differs from Artificial Narrow Intelligence
    • How Vicarious is applying cognitive science to build next generation general intelligence algorithms
    • How AI may replace more jobs than it creates, and new economic and social constructs that could ease the societal shift
    • Vicarious’s decision to prioritize social good over investor returns, and why more companies should do the same
    • How Vicarious assembled an all-star group of investors including Elon Musk, Mark Zuckerberg, Jeff Bezos, and more
    • Education and if entrepreneurship can be taught in the classroom
    • The balance between the promise and peril of AI
    • World’s Fair style demonstrations of AI, including the recent AlphaGo win and Vicarious’s 2013 cracking of CAPTCHA
    • How Scott thinks about staffing, and how Vicarious’s bold mission acts as a magnet for top talent

    Read More...

    The post Scott Phoenix, Co-Founder of Vicarious appeared first on Metis Strategy.

    Apr 11, 2016
    Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com

    In this interview, Arne Josefsberg, Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Background on GoDaddy’s business
    • Arne’s strategic priorities at GoDaddy for the future
    • International expansion and the role that IT plays in the GoDaddy’s international growth strategy
    • How he has built and organized his team to focus on the global cloud
    • Openstack and how he has focused a large amount of his efforts in that area
    • The launch of a social-minded intranet at GoDaddy
    • How he sees the role of CIO within an organization where everybody has a high level of technology expertise
    • Eye on the Trends: Big Data and Analytics, Security, DevOps, Software Defined Networks

    Read More...

    The post Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com appeared first on Metis Strategy.

    Apr 04, 2016
    Anne Margulies, University CIO of Harvard

    In this interview, Anne Margulies, University Chief Information Officer of Harvard discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Her role as the CIO of Harvard University
    • The strategic plans and future priorities of the IT organization
    • The IT Academy and how she builds new skills for her staff
    • How the IT Academy is administered, and how it functions
    • The toolkit of every IT professional and how she determines what skills are necessary within IT teams
    • Her history with massive open online courses (MOOCs) including edX and HarvardX
    • Eye on the Trends: The Internet of Things, Online Learning

    Read More...

    The post Anne Margulies, University CIO of Harvard appeared first on Metis Strategy.

    Mar 28, 2016
    Kevin Steele, CTO of Cars.com

    In this interview, Kevin Steele, Vice President of Technology of Cars.com discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • How he thinks about the experience for both the car buyer and the dealership
    • His role as Vice President of Technology
    • The way he collaborates with other areas of the organization
    • How he gauges success amongst the customers of his organization
    • The growth of mobility as a channel and how that has evolved the customer experience
    • His strategic planning process
    • How he works to understand emerging technology trends
    • The move from Waterfall to Agile development
    • Common elements from the multiple companies where he has worked within IT departments
    • How he has gone about shaping and instilling the culture of the organizations he has worked in
    • Eye on the Trends: Mobile, Autonomous vehicles, and the Big Data space

    Read More...

    The post Kevin Steele, CTO of Cars.com appeared first on Metis Strategy.

    Mar 21, 2016
    Marcy Klevorn, CIO of Ford Motor Company

    In this interview, Marcy Klevorn, CIO of Ford Motor Company discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Her experience transitioning into the role of CIO of Ford
    • Strategic priorities for the past several years
    • How she has modified her strategic plans to encompass technology simplification
    • Innovation, and IT’s role in shaping the driver experience
    • The One Ford strategic business plan of the organization
    • Women in Technology and how she encourages other women to join the ranks of technology
    • The talent factory within Ford, and how its many alumni, including multiple Fortune 500 CIOs have been so successful
    • Her favorite vehicles, and the future of driverless technology in automobiles
    • How IT is able, as customers of the company, to provide feedback about its products

    Read More...

    The post Marcy Klevorn, CIO of Ford Motor Company appeared first on Metis Strategy.

    Mar 14, 2016
    Kim Stevenson, CIO of Intel

    In this interview, Kim Stevenson, CIO of Intel, discusses World Class IT Principle one, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • Her priorities for the next year, including Big Data and Analytics
    • Methods she is using to communicate and create cultural change across the organization
    • The IT Annual Plan, how it was been honed, and its wide distribution
    • IT’s role in bringing innovation to the business units
    • Security and how she balances risk taking with risk mitigation
    • Her membership on the board of Cloudera and how she began the process of board membership
    • What she has brought back to her job from her board memberships
    • Transparency in operations and how she approaches social media in that way
    • The state of women in technology and how she advocates for continuing progress

    Read More...

    The post Kim Stevenson, CIO of Intel appeared first on Metis Strategy.

    Mar 07, 2016
    Antoine Blondeau, CEO of Sentient Technologies

    In this interview, Antoine Blondeau, CEO of Sentient Technologies, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • The state of the artificial intelligence industry and his work over the past fifteen years
    • How Sentient Technologies has applied there work to the retail and online shopping industry
    • How the technology maps out the process of interaction to create a better user experience
    • The large amount of capital currently held by Sentient Technologies and his plans for those funds
    • The war for talent in Silicon Valley
    • The balance between innovation and safety within the artificial intelligence industry
    • How he thinks about artificial intelligence in his daily life
    • The strategic planning process, and what he sees coming in the next five to ten years
    • Why he chose to pursue his career in the United States as opposed to Europe

    Read More...

    The post Antoine Blondeau, CEO of Sentient Technologies appeared first on Metis Strategy.

    Feb 29, 2016
    Lidia Fonseca, CIO of Quest Diagnostics

    In this interview, Lidia Fonseca, CIO of Quest Diagnostics, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • Quest Diagnostics, their scale, technology, and partnerships
    • Her role as Chief Information and the responsibilities of her role
    • How she encourages her team to engage with customers
    • Big Data and how her team structures and analyzes the huge amount of data at Quest Diagnostics
    • Security and how she balances innovation and risk-taking with security considerations
    • Her membership on the board of Gannett, and how she came across the opportunity to join
    • How boards of directors will continue to look for technical expertise as companies try to become digital

    Read More...

    The post Lidia Fonseca, CIO of Quest Diagnostics appeared first on Metis Strategy.

    Feb 22, 2016
    Amy Doherty, CIO of AARP

    In this interview, Amy Doherty, CIO of AARP, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • Her role as Chief Information Office of the AARP, and how he transitioned from the interim CIO role
    • Continuity during the transition of CIOs
    • Leadership and her approach to culture within IT
    • Communication within and outside of IT and the value inherent from improved communications
    • Innovation and how it is encouraged within IT
    • Security and how risk is managed across the enterprise
    • Women in IT and how she has helped improve opportunities for rising women in technology
    • Eye on the Trends: Cohesive user experiences, wearable technology, and autonomous vehicles

    Read More...

    The post Amy Doherty, CIO of AARP appeared first on Metis Strategy.

    Feb 15, 2016
    Chris Perretta, Global Head of Enterprise Data and Technology of State Street

    In this interview, Chris Perretta, Global Head of Enterprise Data and Technology of State Street, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • His responsibilities as Global Head of Enterprise Data and Technology of State Street Bank
    • How his staff has been re-organized as the emphasis on data and technology has taken place
    • The digital enterprise, and how he thinks about digital customer experience
    • The implementation of Industrial Agile
    • How he tracks the value and ROI of investments within the IT department
    • Projects that have been innovative within the organization
    • How he has managed the portfolio of projects and ensured that IT has become more standardized
    • The value of technology and how non-technical people have become more interested in technology
    • Security and how he balances the need for security with innovation and risk-taking
    • Eye on the Trends: Blockchain (a distributed database based on bitcoin protocol)

    Read More...

    The post Chris Perretta, Global Head of Enterprise Data and Technology of State Street appeared first on Metis Strategy.

    Feb 08, 2016
    Jim Swanson, CIO of Monsanto

    In this interview, Jim Swanson, Chief Information Technology Officer of Monsanto, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • His role as Chief Information Officer of Monsanto
    • The digital revolution occurring in the agriculture industry
    • How IT works with other parts of the organization to develop digital plans across the enterprise
    • How the recruiting and skills needed within IT have changed
    • The internal brand of IT within Monsanto to assure its place within the enterprise
    • How IT interacts with the ultimate customers of the organization
    • His career path to agriculture through the pharmaceutical industry and others
    • Universal similarities across multiple industries within the IT department
    • Eye on the Trends: Decision science and analytics, predictive and prescriptive modeling, the Internet of Things

    Read More...

    The post Jim Swanson, CIO of Monsanto appeared first on Metis Strategy.

    Feb 01, 2016
    Jim Fowler, CIO of General Electric

    In this interview, Jim Fowler, Chief Information Officer at General Electric, discusses World Class IT Principle One, People, and Principle Two, Infrastructure, with Metis Strategy. Some of the topics discussed include:

    • How he has transitioned to the role of GE’s CIO, having come from GE Capital
    • His area of responsibility
    • The financial acumen required for the job, and how he associates with those that have a deeper financial background.
    • Digital, and his vision for it within the company, including the Predix platform
    • Succession and career planning within GE
    • How he has organized his first few months within the role of CIO
    • Security and how data is secured within GE

    Read More...

    The post Jim Fowler, CIO of General Electric appeared first on Metis Strategy.

    Jan 25, 2016
    Mike Rhodin, SVP of IBM Watson

    In this interview, Mike Rhodin, Senior Vice President of IBM Watson, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • • Whether Watson was always planned as a business line, and how things evolved within the Watson idea
    • • The mechanics of Watson, and who is involved with the creation of knowledge for Watson to pull from
    • • The three service offerings, Watson Discovery Advisor, Watson Analytics, and Watson Explorer
    • • Some of the common threads across industries that make them ripe for usage of Watson
    • • Whether there is a traditional functional head who utilizes and procures Watson
    • • The balance between Artificial Intelligence and the safety needed with Artificial Intelligence
    • • The divide between those who are leveraging the Watson platform and those who are/will not
    • • How he sees Watson developing over the next five and ten years

    Read More...

    The post Mike Rhodin, SVP of IBM Watson appeared first on Metis Strategy.

    Jan 18, 2016
    Trevor Schulze, CIO of Micron Technology

    In this interview, Trevor Schulze, Chief Information Officer of Micron Technology , discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • How he became the first CIO of Micron Technology, and how he prepared to start the role
    • How his experience as an IT executive has helped him converse with senior management
    • How he organized himself during his first 100 days in the role of CIO
    • Some examples of the quick wins and organization changes he made upon joining Micron technology
    • Strategic imperatives within IT that he determined early in his tenure
    • Measures of success and how he has tracked the success of IT
    • How he has worked in companies that have IT as a focal area of the organization during his career path at many major technology brands
    • The war for talent within IT companies and how Micron’s university grants have helped benefit the organization to find strong talent within IT
    • How he considers the input of younger employees and the experience of more tenured employees
    • Eye on the Trends: Data as a strategic asset, machine learning, security

    Read More...

    The post Trevor Schulze, CIO of Micron Technology appeared first on Metis Strategy.

    Jan 11, 2016
    Tom Reilly, CEO of Cloudera

    In this interview, Tom Reilly, Chief Executive Officer of Cloudera, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

    • His organization, Cloudera, where it stands now, and the current priorities at Cloudera
    • The path to success for older organizations with large antiquated infrastructures and for Digital-native organizations
    • Industries that Cloudera is working with the most
    • How Cloudera maintains its competitive advantages
    • How he came to be at Cloudera after the founding of the organization
    • The way in which he has forged a strong relationship with the founders of the organization
    • How the organization thinks about remaining a private company compared to going public
    • The team at Cloudera and the methods he uses to build and retain the team
    • How he thinks about strategic planning and how the organization continues to pivot
    • The relationships that have been built with several MOOCs (Massive Online Open Courses)
    • Some industry-specific use cases

    Read More...

    The post Tom Reilly, CEO of Cloudera appeared first on Metis Strategy.

    Jan 04, 2016
    Cynthia Stoddard, SVP and CIO of Netapp

    In this interview, Cynthia Stoddard, Senior Vice President and Chief Information Officer of Netapp, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

    • Her organization, Netapp, the significant transformation it is undergoing, and IT’s role in that transformation
    • How her organization uses its own products and the advantages of being a CIO in an organization that serves IT departments
    • The way that she and her team engages with Netapp’s customer base
    • IT’s role in innovation at Netapp
    • The methods used to track and retain excellent IT talent
    • Her career path and areas of commonality between IT departments in different industries
    • The strengths of younger employees of the organization and the talent they bring to the organization
    • Eye on the Trends: Cloud infrastructure, the Digitization of Business

    Read More...

    The post Cynthia Stoddard, SVP and CIO of Netapp appeared first on Metis Strategy.

    Dec 28, 2015
    Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink

    In this interview, Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

    • His organization, CenturyLink, and his role within the organization
    • His multi-decade tenure at the organization, and how IT’s contribution to the organization has changed over that period of time
    • How IT recruits individuals from other parts of the organization, and the rotational program that exists within CenturyLink
    • Innovation, the role that IT plays in innovation, and the methods of innovation within the organization
    • The on-demand resource model within IT, and the rationale behind the model
    • Growth through acquisition, and the role that IT plays in M&A at CenturyLink
    • The importance of gaining knowledge of the business, rather than just the technology
    • Eye on the Trends: Mobile-first mentality, services approach to architecture, Agile methodologies, and analytics

    Read More...

    The post Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink appeared first on Metis Strategy.

    Dec 21, 2015
    Michael Baresich, Chief Information Officer of Ally Financial

    In this interview, Michael Baresich, Chief Information Officer at Ally Financial, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

    • His company, Ally Financial
    • How his organization transitioned from 70% government ownership, and the role IT played in that transition
    • The culture of the organization
    • Metrics used to gauge progress during his initial time at the organization
    • How he maintained the balance of IT activities needed for growth with cost-cutting in the wake of the recession
    • Digital, and how he partners with other parts of the organization from a digital perspective
    • The extent to which he has in-sourced some IT activities and how he set the organization on that path
    • His strategy and priorities for the future
    • The skill inventory of the organization and how he builds out the skills needed within his team
    • The process he uses to ensure that his team is up to date on new technologies
    • Eye on the Trends: Existing consumer technology being optimized for enterprise uses

    Read More...

    The post Michael Baresich, Chief Information Officer of Ally Financial appeared first on Metis Strategy.

    Dec 14, 2015
    Ron Ross, Fellow of the National Institute of Standards and Technology

    In this interview, Ron Ross, Fellow at the National Institute of Standards and Technology, discusses World Class IT Principle Two, Infrastructure and Principle Five, External Partnerships. Some of the topics discussed include:

    • His organization, the National Institute of Standards and Technology, and his role within it
    • The paradigm shift in the complexity of technology and our ability to protect it
    • How the Internet of Things complicates the security problems already in place
    • NIST’s publication - Systems Security Engineering: An Integrated Approach to Building Trustworthy Resilient Systems
    • Who NIST engages for their publications and how they engage with their partners
    • TACIT Security – Threats, Assets, Complexity, Integration, and Trustworthiness
    • How people-centric security problems can be better addressed
    • The role that business continuity and disaster recovery plans play in security
    • Building security into systems to increase the level of confidence in systems

    Read More...

    The post Ron Ross, Fellow of the National Institute of Standards and Technology appeared first on Metis Strategy.

    Dec 07, 2015
    Roger Gurnani, Chief Information and Technology Architect of Verizon Communications

    In this interview, Roger Gurnani, Chief Information and Technology Architect of Verizon Communications, discusses World Class IT principle one, People, and principle two, Infrastructure. Some of the topics discussed include:

    • What his title of Chief Information and Technology Architect encompasses
    • His strategic imperatives that he and his team are pursuing
    • The digital revolution and how he has handled the pace of change within the organization
    • ThinkSpace and the Internet of Things within Verizon
    • His career path and his experience within multiple areas of Verizon’s large organization
    • How talent management is undertaken at the organization
    • Eye on the Trends: Digital, Cloud Technology, 5G Wireless Technology

    Read More...

    The post Roger Gurnani, Chief Information and Technology Architect of Verizon Communications appeared first on Metis Strategy.

    Nov 30, 2015
    Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands

    In this interview, Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • What the Chief Information Officer role entails at Dunkin’ Brands
    • How employees, as customers of Dunkin’ Brands, are able to suggest innovative ideas and technologies to enhance the customer experience
    • The strategy side of his role, and how that opportunity came under his purview
    • How technology is driving the corporate strategy and some examples within Dunkin’ Brands
    • Strategic planning, the process currently in place, and how IT strategy informs corporate strategy
    • Whether the role of strategy creation within businesses will continue to be undertaken by CIOs
    • The rotational program at Dunkin’ Brands to find talented future leaders in other areas of the company
    • How his role as CIO has changed across multiple industries in his career path
    • How he thinks about security
    • Eye on the Trends: Cloud Infrastructure, the growth of consumer technology, and Mobile Technology

    Read More...

    The post Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands appeared first on Metis Strategy.

    Nov 23, 2015
    Sophie Vandebroek, CTO of Xerox and President of the Xerox Innovation Group

    In this interview, Sophie Vandebroek, Chief Technology Officer of Xerox and President of the Xerox Innovation Group, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • Her roles as Chief Technology Officer of Xerox and as President of the Xerox Innovation Group
    • The creation of strategy and interaction with customers that the team focuses on
    • “Dreaming” sessions and the process of innovation at Xerox
    • What skills are growing in demand at Xerox
    • How the innovation and creative idea creation process are linked with the idea of fun
    • Xerox’s path ahead to bringing more female talent into the technical ranks of the organization
    • PARC (the Palo Alto Research Center) and its influence on the greater Xerox organization

    Read More...

    The post Sophie Vandebroek, CTO of Xerox and President of the Xerox Innovation Group appeared first on Metis Strategy.

    Nov 16, 2015
    Donagh Herlihy, EVP of Digital and CIO of Bloomin' Brands

    In this interview, Donagh Herlihy, Executive Vice President of Digital and CIO of Bloomin' Brands, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

    • A review of Bloomin Brands and its entities across the United States
    • His role and responsibilities as EVP of Digital
    • How he manages the digital team, managing digital separately from IT
    • The digital consumer journey and how he engages customers to find insights amongst customer groups
    • How he feels about CIOs undertaking the responsibility of “Digital” within an enterprise
    • How he has taken on additional responsibilities within the organization
    • How he encourages his IT team to translate consumer technology advances to enterprise technology change
    • Eye on the Trends: Improving consumer technology and the consumerization of IT

    Read More...

    The post Donagh Herlihy, EVP of Digital and CIO of Bloomin' Brands appeared first on Metis Strategy.

    Nov 09, 2015
    John Marcante, Chief Information Officer of the Vanguard Group

    In this interview, John Marcante, Chief Information Officer of the Vanguard Group, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • How he works with colleagues and customers to develop technology to serve clients and manage investments
    • What traits he believes CIOs need in order to be successful given changing technology trends
    • The rotational program within Vanguard to move employees between IT and other divisional roles
    • IT’s role in championing digital within the organization
    • The methods he has used to bring start-up methodologies within a much larger organization
    • Talent management, and how he trains and recruits for needed new skills
    • The advantage of having IT personnel within other parts of the organization
    • The benefits of having IT’s own employees as customers of the organization
    • Eye on the Trends: Predictive Analytics, and Artificial Intelligence Engines

    Read More...

    The post John Marcante, Chief Information Officer of the Vanguard Group appeared first on Metis Strategy.

    Nov 02, 2015
    Timothy Kasbe, Chief Operating Officer of Gloria Jeans

    In this interview, Timothy Kasbe, Chief Operating Officer of Gloria Jeans, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • A review of Gloria Jeans and his role as Chief Operating Officer
    • Strategic priorities and his roadmap for the next several years
    • His international career, and how he has adjusted to a role within Russia
    • Retail within Russia and how he has found the technical capabilities of Gloria Jeans, and Russia, from a broader perspective
    • Sources of innovation and how they have changed in the retail space across his career
    • How his time as CIO has prepared him to be the COO
    • Advice on how to follow this same path as a CIO at another company
    • How he handles internal versus external security capabilities
    • Eye on the Trends: Human Technology Interfaces, Virtual Reality, the Internet of Things, Machine Learning, Cloud Computing, the Digitization of Enterprise, Customer Centricity, Security

    Read More...

    The post Timothy Kasbe, Chief Operating Officer of Gloria Jeans appeared first on Metis Strategy.

    Oct 26, 2015
    Linda Clement-Holmes, CIO of Proctor & Gamble

    In this interview, Linda Clement-Holmes, CIO of Proctor & Gamble, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:

    • The preparation process to begin her role as Chief Information Officer of Proctor & Gamble
    • Her diverse set of experiences within the company and how she thinks about her experiences for the future leaders of Proctor & Gamble
    • Her former role as Chief Diversity Officer, and some of the paths that she has seen work well to ensure promote diversity within IT
    • Some of her strategic plans that are current imperatives
    • The increasing important of security and how she balances security with innovative activities within the organization
    • Her involvement on multiple boards including Cincinnati Insurance Company and several non-profit boards
    • How she spent her first 100 days as CIO
    • Eye on the Trends:The Internet of Things, Mobile Technology

    Read More...

    The post Linda Clement-Holmes, CIO of Proctor & Gamble appeared first on Metis Strategy.

    Oct 19, 2015
    Dick Daniels, EVP and CIO of Kaiser Permanente

    In this interview, Dick Daniels, Executive Vice President and CIO of Kaiser Permanente, discusses World Class IT principle three, Project/Portfolio Management, principle four, IT & Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:

    • His role as CIO of Kaiser Permanente and how he organized his work starting on an interim basis
    • Some of the fine-tuning of the IT organization that he undertook upon rising to his CIO post
    • How Agile vs. Waterfall methodologies are used to ensure that projects continue moving forward
    • Whether he developed quick wins and areas of focus to prove success
    • How his prior work experience within the financial service industry compares to the healthcare space from a pace of technology adoption point of view
    • What methods he uses to engage his colleagues from internal and external partners of the IT department
    • How he organizes his team to bring innovation into the organization
    • What role external partners play in innovative activities and as sources of new ideas
    • Eye on the Trends: Mobile platforms, Video-conferencing with doctors, Digital membership cards

    Read More...

    The post Dick Daniels, EVP and CIO of Kaiser Permanente appeared first on Metis Strategy.

    Oct 12, 2015
    Mark Dajani, Senior Vice President and Chief Information Officer of Mondelez International

    In this interview, Mark Dajani, Chief Information Officer at Mondelez International, discusses World Class IT principle one, People, principle two, Infrastructure, Principle four, and IT & Business Partnerships, and Principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:

    • Background on Mondelez International
    • His role as Chief Information Officer and his area of purview
    • The responsibility of processes in Mark’s CIO role and how he proactively added that role to his set of responsibilities
    • How he organizes his team
    • The external focus of IT and ways in which he has tuned his organization to be customer-centric
    • His views on Chief Digital Officers and how digital responsibility should be leveraged within an organization
    • The focus on innovation and how he ensures the innovation process at the organization
    • Some thoughts about how organizations can change their infrastructure to realize higher benefits
    • Ensuring a strong infrastructure floor to ensure that legacy technology doesn’t get in the way
    • How he manages change management to prepare the organization for new areas

    Read More...

    The post Mark Dajani, Senior Vice President and Chief Information Officer of Mondelez International appeared first on Metis Strategy.

    Oct 05, 2015
    Mark Brewer, Chief Information Officer of Seagate Technology

    In this interview, Mark Brewer, Chief Information Officer of Seagate Technology, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • • His nearly two decade tenure as CIO and the changes he has seen
  • • How he creates a culture of innovation
  • • The changing role that IT plays in the business
  • • Communication, transparency, and the multiple platforms he uses to communicate internally and externally
  • • How he manages a broadly distributed workforce
  • Eye on the Trends: Balancing Innovation and security, Cloud Storage, and Increasing Digital Content
  • Read More...

    The post Mark Brewer, Chief Information Officer of Seagate Technology appeared first on Metis Strategy.

    Sep 28, 2015
    Andi Karaboutis, Vice President of Technology and Business Solutions of Biogen

    In this interview, Andi Karaboutis, Vice President of Technology and Business Solutions of Biogen, discusses World Class IT principle one, People, principle four, and IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • Her new role as the Vice President of Technology and Business Solutions at Biogen
    • How she has gone from a CIO to a Beyond-CIO role in a new industry, and how others could follow
    • The role of traditional education in her history, at Biogen, and within the industry
    • Her innovation mandate and how she plans resources to develop innovative ideas
    • Her recent appointment to the board of Advance Auto Parts, and how she became board-ready as an IT leader
    • Her working relationship with Biogen’s new CIO (Matt Griffiths) and how he she works with the CIO

    Read More...

    The post Andi Karaboutis, Vice President of Technology and Business Solutions of Biogen appeared first on Metis Strategy.

    Sep 21, 2015
    David Guzman, Chief Information Officer of H.D. Smith

    In this interview, David Guzman, Chief Information Officer of H.D. Smith, discusses World Class IT principle 1, People, Principle 4, IT & Business Partnerships, and Principle 5, External Partnerships with Metis Strategy. Some of the topics discussed include:

  • The business of HD Smith
  • The role that IT plays in the business
  • His strategy and the plans that he has for strategic imperatives and the future of IT
  • How he thinks about organizing IT to realize the strategic vision for the organization
  • The development of a portfolio of vendor partners, and best practices for managing vendors
  • How the strategic role of the CIO has changed throughout his career at multiple organizations
  • Read More...

    The post David Guzman, Chief Information Officer of H.D. Smith appeared first on Metis Strategy.

    Sep 14, 2015
    David Bray, Chief Information Officer of the Federal Communications Commission

    In this interview, David Bray, Chief Information Officer of the Federal Communications Commission, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His role as CIO within the FCC
  • How he prioritized his work as he began at the organization
  • How he has matched the skillsets needed at the FCC to the skills needed for future technology trends
  • The drive towards cloud infrastructure and how he balances that desire with security concerns
  • His prolific use of social media
  • His quest for learning and how he has balanced it against his professional work
  • His path to the public sector and public service
  • The desire for increased collaboration between the public and private sector
  • Eye on the Trends: International relationships in Australia and Taiwan as a bridge from East to West, the Internet of Everything, Crowdsourcing
  • Read More...

    The post David Bray, Chief Information Officer of the Federal Communications Commission appeared first on Metis Strategy.

    Sep 07, 2015