Clintcast

By Clint Maun

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Category: Health & Fitness

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Episodes: 380

Description

Welcome to Clintcast - your free ‘daily dose’ of Clint, featuring nationally recognized consultant, speaker and researcher Clint Maun.

Episode Date
380-The Fall Of The Roman Empire
May 28, 2010
379-Readmissions To Hospitals
May 27, 2010
378-The One Bad Apple
May 26, 2010
377-The Director Of Nursing
May 25, 2010
376-The Price Of Quality
May 24, 2010
375-Errors In Healthcare
May 21, 2010
374-Time Travel
May 20, 2010
373-Developing Young Talent
May 19, 2010
372-Clark Kent's Glasses
May 18, 2010
371-Complaints That Work
May 17, 2010
370-The Threat Of Being A Stand Alone
May 14, 2010
369-Success In Healthcare
May 13, 2010
368-Planning For A Bad Day
May 12, 2010
367-Culture Change
May 11, 2010
366-The Revisited Ham Sandwich
May 10, 2010
365-The Nightmare Customer
May 07, 2010
364-What's The Buzz
May 06, 2010
363-Got A Second
May 05, 2010
362-Super Saver
May 04, 2010
361-A Failure To Communicate
May 03, 2010
360-Make A Decision
Apr 30, 2010
359-Long Standing Committees
Apr 29, 2010
358-Dealing With Sub-Par Performance
Apr 28, 2010
357-Mike Berry
Apr 27, 2010
356-Oh No, Another Admission
Apr 26, 2010
355-The Ultimate Brag
Apr 23, 2010
354-The ACO
Apr 22, 2010
353-Bad Performance
Apr 21, 2010
352-Blowin' In The Wind
Apr 20, 2010
351-Rick Marshall
Apr 19, 2010
350-Tieing For Second
Apr 16, 2010
349-The Code
Apr 15, 2010
348-Coworkers On Teams
Apr 14, 2010
347-When You Step Up
Apr 13, 2010
346-Kathy Cain
Apr 12, 2010
345-Service Standards
Apr 09, 2010
344-Lasting Impressions
Apr 08, 2010
343-Worthy Competitors
Apr 07, 2010
342-Team Rounding With Instant Remedies
Apr 06, 2010
341-The Slam
Apr 05, 2010
340-Accepting Responsibility
Apr 02, 2010
339-Tackling Tough Issues
Apr 01, 2010
338-Accuracy Revisited
Mar 31, 2010
337-The Glow On Your Face
Mar 30, 2010
336-Developing Your Future
Mar 29, 2010
335-Spring Cleaning
Mar 26, 2010
334-High Performance Teams
Mar 25, 2010
333-Your First Job
Mar 24, 2010
332-Health Care Reform Revisited
Mar 23, 2010
331-Hiring Young People
Mar 22, 2010
330-Beautiful Grounds
Mar 19, 2010
329-Make Someone's Day
Mar 18, 2010
328-Quiet Time
Mar 17, 2010
327-One On One Time
Mar 16, 2010
326-Hovering Over The Trees
Mar 15, 2010
325-The Right Healthcare For The Right Outcome
Mar 12, 2010
324-Reapply
Mar 11, 2010
323-It's About Them
Mar 10, 2010
322-Your Radio Show Opinion
Mar 09, 2010
321-The Carlyle Connection
Mar 08, 2010
320-All Or None
Mar 05, 2010
319-The Great Punt
Mar 04, 2010
318-The Great Idea
Mar 03, 2010
317-Master Of The Obvious
Mar 02, 2010
316-Speak Your Mind
Mar 01, 2010
315-Paul Collins
Feb 26, 2010
314-Moments That Take Your Breath Away
Feb 25, 2010
313-Normal
Feb 24, 2010
312-Your Word Is Everything
Feb 23, 2010
311-Avoiding The Rut
Feb 22, 2010
310-Customized Concierge Service
Feb 19, 2010
309-The Art of Persuasion
Feb 18, 2010
308-The Firefighter
Feb 17, 2010
307-Practice Doesn't Make Perfect
Feb 16, 2010
306-Honesty
Feb 15, 2010
305-LOL
Feb 12, 2010
304-Attention Getting Behavior
Feb 11, 2010
303-You're Just Going To Miss It
Feb 10, 2010
302-Second Wind
Feb 09, 2010
301-Vacation
Feb 08, 2010
300-Popping The Question
Feb 05, 2010
299-Mondays
Feb 04, 2010
298-Intelligent vs Ignorant Organizations
Feb 03, 2010
297-Controlling Drama
Feb 02, 2010
296-Garbage In Garbage Out
Feb 01, 2010
295-The Sticky Note
Jan 29, 2010
294-Believing In People
Jan 28, 2010
293-Using Ifs
Jan 27, 2010
292-Analyzing Competitive Advantage
Jan 26, 2010
291-Lazy People
Jan 25, 2010
290-Keeping Energy
Jan 22, 2010
289-The Smell
Jan 21, 2010
288-Vision
Jan 20, 2010
287-Respectful Passing
Jan 19, 2010
286-Ray Lemke
Jan 18, 2010
285-Recruiting Alumni
Jan 15, 2010
284-You Might Not Always Be Right
Jan 14, 2010
283-Contagious Behavior
Jan 13, 2010
282-Graduation
Jan 12, 2010
281-No Islands!
Jan 11, 2010
280-Surprise! Surprise! Surprise!
Jan 08, 2010
279-Straddling The Fence
Jan 07, 2010
278-The Right Hand Man
Jan 06, 2010
277-Momentum
Jan 05, 2010
276-Me vs We
Jan 04, 2010
275-01-01-10
Jan 01, 2010
274-Your Retirement
Dec 31, 2009
273-Don't Settle
Dec 30, 2009
272-Not My Job!
Dec 29, 2009
271-Eye Contact
Dec 28, 2009
270-Ho! Ho! Ho!
Dec 25, 2009
269-The Bonus
Dec 24, 2009
268-Can A Person Be Involved In More Than One Team
Dec 23, 2009
267-What Does It Take To Be In The Healthcare Business
Dec 22, 2009
266-Exciting The Crowd
Dec 21, 2009
265-Learning From History
Dec 18, 2009
264-Out Of The Office
Dec 17, 2009
263-Marketing Information
Dec 16, 2009
262-Get Over It
Dec 15, 2009
261-Great People
Dec 14, 2009
260-The Home Game
Dec 11, 2009
259-Counteracting Trolls
Dec 10, 2009
258-Justa And Only
Dec 09, 2009
257-The Customer Experience
Dec 08, 2009
256-The Art Of Giving
Dec 07, 2009
255-Innovative Recruitment Strategies
Dec 04, 2009
254-Pushing Your Buttons
Dec 03, 2009
253-Making News Spread Fast
Dec 02, 2009
252-The Hand
Dec 01, 2009
251-Advancing The Mission
Nov 30, 2009
250-Living Up To The Potential
Nov 27, 2009
249-The Great Holiday Weekend
Nov 26, 2009
248-Sorters, Organizers and Stackers
Nov 25, 2009
247-Scott La Rue
Nov 24, 2009
246-Life Balance
Nov 23, 2009
245-The New Healthcare Customer
Nov 20, 2009
244-Team Based Absence Management
Nov 19, 2009
243-Detailed And Accurate
Nov 18, 2009
242-Your Values
Nov 17, 2009
241-The Pity Party
Nov 16, 2009
240-Rock And A Hard Spot
Nov 13, 2009
239-Bundling
Nov 12, 2009
238-Real Care
Nov 11, 2009
237-Technology Revisited
Nov 10, 2009
236-Acting Stupid
Nov 09, 2009
235-Acting On Strong Hunches
Nov 06, 2009
234-Celebrating Successful Customer Outcomes
Nov 05, 2009
233-Rapid Cycle Scripting Practice
Nov 04, 2009
232-The Illusion
Nov 03, 2009
231-Vendor Partnerships
Nov 02, 2009
230-Common Purpose
Oct 30, 2009
229-Preparation For Difficult Families
Oct 29, 2009
228-Major League Collaboration
Oct 28, 2009
227-Your Break
Oct 27, 2009
226-Cross Selling
Oct 26, 2009
225-Team-Ups vs Gang-Ups
Oct 23, 2009
224-Happiness Is The Way
Oct 22, 2009
223-Productivity
Oct 21, 2009
222-Living In The Past
Oct 20, 2009
221-Crisis Management
Oct 19, 2009
220-Sequencing The Checklist
Oct 16, 2009
219-The Pressure On Hospitals
Oct 15, 2009
218-The Flashpoints
Oct 14, 2009
217-Internal Competition
Oct 13, 2009
216-The Pleasing Personality
Oct 12, 2009
215-Your Boss
Oct 09, 2009
214-Your Association Involvement
Oct 08, 2009
213-Friends At Work
Oct 07, 2009
212-Telling Our Story
Oct 06, 2009
211-Mountains vs Mole Hills
Oct 05, 2009
210-I’ll Try
Oct 02, 2009
209-Mentoring
Oct 01, 2009
208-Bob Chur
Sep 30, 2009
207-Strong Beliefs
Sep 29, 2009
206-Human Resources As a Partner
Sep 28, 2009
205-Celebrate The New Hires
Sep 25, 2009
204-Great Physician Relationships
Sep 24, 2009
203-The Making Of A Leader
Sep 23, 2009
202-In A Hurry
Sep 22, 2009
201-Celebrate The Little Things
Sep 21, 2009
200-Partnerships With Churches
Sep 18, 2009
199-Somewhere Over The Rainbow
Sep 17, 2009
198-Why Stay
Sep 16, 2009
197-I Have The Time
Sep 15, 2009
196-Pleasant Surprises
Sep 14, 2009
195-Common Ground
Sep 11, 2009
194-Multiple Plate Spinning
Sep 10, 2009
193-Banking Relationships
Sep 09, 2009
192-Excellence-What Is It?
Sep 08, 2009
191-Growing And Marketing Excellent Customer Service
Sep 07, 2009
190-Handling Difficult Families
Sep 04, 2009
189-Staying Up
Sep 03, 2009
188-Starting With Me
Sep 02, 2009
187-Outrunning The Bear
Sep 01, 2009
186-Taking Responsibility
Aug 31, 2009
185-Citizenship
Aug 28, 2009
184-The Customer Experience
Aug 27, 2009
183-Employee Orientation
Aug 26, 2009
182-Marketing vs Sales
Aug 25, 2009
181-Avoiding People
Aug 24, 2009
180-Promoting People
Aug 21, 2009
179-Celebration
Aug 20, 2009
178-Reinventing Yourself
Aug 19, 2009
177-Change
Aug 18, 2009
176-Reward vs Recognition
Aug 17, 2009
175-Part Time Jobs
Aug 14, 2009
174-Professionalism Revisited
Aug 13, 2009
173-Your Boss
Aug 12, 2009
172-Avoiding People
Aug 11, 2009
171-Preparation For The Day
Aug 10, 2009
170-Handling Aggressive Customers
Aug 07, 2009
169-MR-DD Services
Aug 06, 2009
168-The Best Shifts
Aug 05, 2009
167-Tours in Healthcare
Aug 04, 2009
166-Professionalism
Aug 03, 2009
165-Over Medicated
Jul 31, 2009
164-Medicaid in the Future
Jul 30, 2009
163-Therapy-Nursing Partnerships
Jul 29, 2009
162-Healthcare Debate
Jul 28, 2009
161-Using the Talent Team
Jul 27, 2009
160-Role Models
Jul 24, 2009
159-Home Care Success
Jul 23, 2009
158-Incontinence
Jul 22, 2009
157-Succession Planning
Jul 21, 2009
156-Giving Without Getting Back
Jul 20, 2009
155-Safety In The Workplace
Jul 17, 2009
154-Understanding Budgets
Jul 16, 2009
153-Don’t Eat The Young
Jul 15, 2009
152-Motivation Revisited
Jul 14, 2009
151-Dealing With Moods
Jul 13, 2009
150-Shopping Yourself
Jul 10, 2009
149-Stretching Goals
Jul 09, 2009
148-Dropping Personal Stuff
Jul 08, 2009
147-Chronic Takers
Jul 07, 2009
146-Handling Incontinence
Jul 06, 2009
145-Employees Of The Month
Jul 03, 2009
144-Technology Alert
Jul 02, 2009
143-Dealing With Fence Sitters
Jul 01, 2009
142-Pulling A Rope
Jun 30, 2009
141-Reimbursement’s Future
Jun 29, 2009
140-The Importance of Tours
Jun 26, 2009
139-Admission Preparation
Jun 25, 2009
138-Suit Up For Every Game
Jun 24, 2009
137-Prioritization
Jun 23, 2009
136-Teaming Made Easier
Jun 22, 2009
135-Handling Falls
Jun 19, 2009
134-Telling It Like It Is
Jun 18, 2009
133-Partnerships
Jun 17, 2009
132-Coming In Prepared
Jun 16, 2009
131-Closing The Feedback Loop
Jun 15, 2009
130-Beating a Dead Horse
Jun 12, 2009
129-Taking The Tough Action
Jun 11, 2009
128-The Need For Profit
Jun 10, 2009
127-Pressure Sores
Jun 09, 2009
126-Playing Away Games
Jun 08, 2009
125-Why Transitional Units?
Jun 05, 2009
124-Unnecessary Drugs
Jun 04, 2009
123-Running All Staff Meetings
Jun 03, 2009
122-Medical-Surgical Units
Jun 02, 2009
121-Why Worry?
Jun 01, 2009
120-A Groove or a Rut
May 29, 2009
119-Trying To Impress
May 28, 2009
118-The Weekend in Long Term Care
May 27, 2009
117-Seeing is Believing?
May 26, 2009
116-Walk a Mile in My Shoes
May 25, 2009
115-Marketing to Managed Care
May 22, 2009
114-The Transition Call
May 21, 2009
113-The Journey Toward Excellence
May 20, 2009
112-Care of the Caregiver
May 19, 2009
111-Meals or Milkings
May 18, 2009
110-The 7 Keys
May 15, 2009
109-Surveyors As Customers
May 14, 2009
108-The Improve Move
May 13, 2009
107-7 to 1 Using Teams
May 12, 2009
106-Enter With Solutions
May 11, 2009
105-Welcoming New Admissions
May 08, 2009
104-The ‘Crisis’
May 07, 2009
103-Humans vs Organizations
May 06, 2009
102-Eggs In One Basket
May 05, 2009
101-Must Like People
May 04, 2009
100-Adopt a Resident
May 01, 2009
99-All Staff Meetings
Apr 30, 2009
98-The Willingness Score
Apr 29, 2009
97-Passing the Survey
Apr 28, 2009
96-Delivering The Unexpected
Apr 27, 2009
95-Money Tied to Performance
Apr 24, 2009
94-Respected vs Liked
Apr 23, 2009
93-Winning Group Attitudes
Apr 22, 2009
92-Effective Negotiations
Apr 21, 2009
91-Don't Look Back
Apr 20, 2009
90-Staff as Team Leaders
Apr 17, 2009
89-Mission vs Margin
Apr 16, 2009
88-Email-Friend or Foe?
Apr 15, 2009
87-Having Fun at Work
Apr 14, 2009
86-Affordable Housing
Apr 13, 2009
85-I-We-They
Apr 10, 2009
84-Weenies vs Trolls
Apr 09, 2009
83-Re-tooting the Horn
Apr 08, 2009
82-Passionate Orientation
Apr 07, 2009
81-Data For Staff Retention
Apr 06, 2009
80-Marketing to Doctors
Apr 03, 2009
79-Therapy-Nursing Partnerships
Apr 02, 2009
78-Mapping
Apr 01, 2009
77-Problems that aren't problems
Mar 31, 2009
76-Rewarding the #1
Mar 30, 2009
75-Internet Healthcare Network
Mar 27, 2009
74-Mystery Shops
Mar 26, 2009
73-Being 'Neighborly'
Mar 25, 2009
72-Board Involvement
Mar 24, 2009
71-Rules of 3
Mar 23, 2009
70-Using Reward and Recognition
Mar 20, 2009
69-Team Based Dining
Mar 19, 2009
68-Home Based Technology
Mar 18, 2009
67-Recruit Now!
Mar 17, 2009
66-Customer Service
Mar 16, 2009
65-Outcome Sheets
Mar 13, 2009
64-Alumni Events
Mar 12, 2009
63-Balance
Mar 11, 2009
62-24 Hours in a Day
Mar 10, 2009
61-About Brian Lee
Mar 09, 2009
60-Power of Rapid Cycle Teams
Mar 06, 2009
59-Handling Passive Aggressive Behavior
Mar 05, 2009
58-Bet Your Paycheck
Mar 04, 2009
57-Alzheimers Breakthrough
Mar 03, 2009
56-Working at the 'Home'
Mar 02, 2009
55-Shift Report
Feb 27, 2009
54-Problem Solving vs Decision Making
Feb 26, 2009
53-The Care Crowd Creed
Feb 25, 2009
52-Seabiscuit
Feb 24, 2009
51-'Old' People
Feb 23, 2009
50-Meeting Leading
Feb 20, 2009
49-7 Sets up 17
Feb 19, 2009
48-The 6 P's of Sales
Feb 18, 2009
47-The Reorganizing Illusion
Feb 17, 2009
46-Answer the Phone
Feb 16, 2009
45-Cycle of Doom Meetings
Feb 13, 2009
44-Floating Staff
Feb 12, 2009
43-Get up!
Feb 11, 2009
42-The Chicken Lady
Feb 10, 2009
41-Difficult Customers
Feb 09, 2009
40-Products vs Services
Feb 06, 2009
39-Keeping Score
Feb 05, 2009
38-Satisfied vs Dazzled
Feb 04, 2009
37-Partnerships
Feb 03, 2009
36-Food, Prizes, Men in Tights
Feb 02, 2009
35-SuperTeams
Jan 30, 2009
34-Recruiting Co-workers
Jan 29, 2009
33-Process vs Outcomes
Jan 28, 2009
32-Fair
Jan 27, 2009
31-No Family Secrets
Jan 26, 2009
30-Handling Absence/Tardiness
Jan 23, 2009
29-Selecting Co-workers
Jan 22, 2009
28-Strategic Planning
Jan 21, 2009
27-No Excuse Policy
Jan 20, 2009
26-Keeping Co-workers
Jan 19, 2009
25-Outside Enemies
Jan 16, 2009
24-The "People" Business
Jan 15, 2009
23-Now!
Jan 14, 2009
22-Creating 50|50s
Jan 13, 2009
21-Come With Me
Jan 12, 2009
20-Universal Access to Healthcare
Jan 09, 2009
19-One Piece of the Elephant
Jan 08, 2009
18-Why Omaha?
Jan 07, 2009
17-The Advantage of Revenue
Jan 06, 2009
16-Handling Change
Jan 05, 2009
15-Wizard Yet Fool
Jan 02, 2009
14-Cross Selling
Jan 01, 2009
13-Passive Aggressive
Dec 31, 2008
12-Nursing Home Ratings "5 star"
Dec 30, 2008
11-Having Goals
Dec 29, 2008
10-Team Targets
Dec 26, 2008
9-The Spirit of the Season
Dec 25, 2008
8-2009 Healthcare
Dec 24, 2008
7-P=S
Dec 23, 2008
6-The "Ham Sandwich"
Dec 22, 2008
5-"Flush ups"
Dec 19, 2008
4-Leadership vs Management
Dec 18, 2008
3-Daily Takeoffs
Dec 17, 2008
2-Managing Your Boss
Dec 16, 2008
1-Staying Motivated on a Daily Basis
Dec 15, 2008