Coaching for Leaders

By Dave Stachowiak

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 Jun 28, 2019

Description

Discover leadership wisdom through insightful conversations

Episode Date
435: Tie Leadership Development to Business Results, with Mark Allen
39:40
Mark Allen: Pepperdine University Mark Allen is an educator, speaker, consultant, and author who specializes in talent management, corporate universities, and human resources. He is the author of Aha Moments in Talent Management*, The Next Generation of Corporate Universities*, and The Corporate University Handbook*. Mark is a professor at Pepperdine University’s Graziadio School of Business and Management, where he also serves as Academic Director of the Master of Science in Human Resources program. He is also a senior faculty member of the Human Capital Institute. In this conversation, Mark and I explore the changing demographics of the workforce and why it matters for talent acquisition and leadership development today. Mark shares the key strategies he uses with clients to ensure that leadership development ties directly to organizational results. Key Points 10,000 baby boomers a day are turning 73 and will continue to do so for the next 18 years. The competition for talent will become even more intense than it is today. Research shows that 60-90% of all learnings from development programs are never used on the job. Leadership development programs should not be designed to create better leadership. Leadership is not a business outcome - it's a means to an end. Begin with the end in mind. What’s the business result your leadership development program aims to achieve? Get alignment there before you start building or hire someone to build it. Use the 70-20-10 rule to develop people. 70% of time doing experiential learning, 20% of time in coaching and mentoring, and 10% classroom instruction. Resources Mentioned The 7 Habits of Highly Effective People* by Stephen Covey Evaluating Training Programs: The Four Levels* by Donald Kirkpatrick and James Kirkpatrick Mark’s consulting work Related Episodes The Best Way to Do On-the-Job Training (episode 32) How to Use Strategy and Evaluation in Training, with Bonni Stachowiak (episode 33) How to Hire a Trainer or Training Company, with Aaron Kent (episode 35) Three Strategies To Build Talent In Your Organization, with Mark Allen (episode 155) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 14, 2019
434: When Your Boss Has Checked Out and More Questions, with Bonni Stachowiak
34:26
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Jules asks about how transparent she should be with her boss on her long-term career aspirations. Megan is wondering what she can do when reporting to a leader who seems to have checked out. Mason facilitated a strategy meeting with his team is asks for our advice on how he might improve. Julie’s organization is changing and she is seeking input on the best path forward to determine if her current team can go the distance. Resources Mentioned 11 Ways to Facilitate Great Conversations How to Better Control Your Time by Designing Your Ideal Week by Michael Hyatt Audio Course: How to Create Your Personal Vision Drive* by Daniel Pink The Empowered Manager* by Peter Block Analyzing Performance Problems* by Robert F. Mager and Peter Pipe Gallup’s StrengthsFinder instrument Related Episodes How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293) How to Deal with Opponents and Adversaries, with Peter Block (episode 328) How to Lead an Offsite, with Tom Henschel (episode 377) Align Your Calendar to What Matters, with Nir Eyal (episode 431) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 07, 2019
433: How to Start Managing Up, with Tom Henschel
38:13
Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Recently, I’ve received a number of questions about “managing up” and “coaching up.” In this conversation, Tom and I discuss the art and practice of managing up, how it is different than coaching up, and where to focus your mindset and time for the best results to influence effectively. Key Points Managing up happens when you want to influence how you’re perceived by your manager. Coaching up happens when you want to create change in the relationship with your manager. A useful phrase to start with when speaking truth to power: “I think differently about that…” Set aside the emotion when addressing a business issues and lead with data and evidence. “Appeal to the nobler motives.” -Dale Carnegie Come to the table with solutions — or at least a first step. Most people know this rule, but far fewer do it consistently. Ask yourself: how is my boss being measured for success? A cardinal rule when managing up: take more off your boss’s plate that you add to it. Bonus Audio How is your boss being measured? Resources Mentioned How to Win Friends and Influence People* by Dale Carnegie Managing Your Boss by John Gabarro and John Kotter Related Episodes How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164) Managing Up (The Look & Sound of Leadership) Managing Your Boss (The Look & Sound of Leadership) Upward Feedback (The Look & Sound of Leadership) Green Lights Always Change (Dave’s Journal) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 30, 2019
432: How to Work With a Board, with Denice Hinden
35:54
Denice Hinden: Managance Consulting & Coaching Denice is the president of Managance Consulting & Coaching, a firm that helps transform organizations with provocative strategic planning and coaches leaders and leadership teams. She was lead researcher and co-designer of Executive Transition Management (ETM), a now widely used methodology for effectively supporting nonprofits through leadership transitions. Denice is the author of The Nonprofit Organizational Culture Guide: Revealing the Hidden Truths that Impact Performance* and Taking Leadership to the Next Level: A Year of Stimulating Essays to Discover More Joy in Leading & Inspiring Others* has a tremendous amount of experience helping leaders and boards find alignment and succeed. In this conversation, Denice and I discuss the purpose of a board and how leaders can build relationships with board members. We explore the importance of transparency, how to keep initiatives moving forward, and the practice of regularly providing context. Key Points Six purposes of a board: (1) set policy and direction, (2) monitor operations for compliance and mission, (3) represent the organization, (4) serve as strategy partners, (5) keep records for the organization, and (6) develop current and future leaders. Leaders who lean into full transparency with their boards will build relationships that weather difficult times. Be cautious of making assumptions about what board members want to know. When meeting one on one, communicate what has happened in conversations with other board members to help keep things moving forward. Connecting board members to context regularly will help them find movement, especially when the board is in a volunteer capacity. Resources Mentioned The Nonprofit Organizational Culture Guide: Revealing the Hidden Truths that Impact Performance* by Denice Hinden Taking Leadership to the Next Level: A Year of Stimulating Essays to Discover More Joy in Leading & Inspiring Others* by Denice Hinden Related Episodes How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271) Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316) How to Find Confidence in Conflict, with Kwame Christian (episode 380) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 23, 2019
431: Align Your Calendar to What Matters, with Nir Eyal
39:03
Nir Eyal: Indistractable Nir Eyal is one of the most respected experts on the intersection of psychology, technology, and business. The MIT Technology Review has called him, “The Prophet of Habit-Forming Technology.” He previously authored the Wall Street Journal bestseller Hooked: How to Build Habit-Forming Products* which received tremendous traction in the technology and entrepreneurial communities. Now, he’s turned his attention to how we can control our attention in a world of complexity. His new book, Indistractable: How to Control Your Attention and Choose Your Life*, challenges some of the traditional misconceptions about distractions. In this conversation, Nir and I discuss the practical steps on how to align your calendar with what matters most. Key Points Being a professional is doing what you say you’re going to do. Most people don’t know what they are going to do. Research shows only a third of Americans keep a daily schedule. If you don’t plan your time, someone else will plan it for you. Look to executive leaders for inspiration on being intentional with time. Move away from the to-do list and instead begin the discipline of timeboxing your calendar. Resources Mentioned Resources Nir mentioned in our conversation Indistractable: How to Control Your Attention and Choose Your Life* by Nir Eyal Book Notes Download my highlights from Indistractable in PDF format (free membership required). Related Episodes Getting Things Done, with David Allen (episode 184) How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207) The Way to Stop Spinning Your Wheels on Planning (episode 319) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 16, 2019
430: How to Start Seeing Around Corners, with Rita McGrath
38:22
Rita McGrath: Seeing Around Corners Rita McGrath is a best-selling author, a sought-after speaker, and a longtime professor at Columbia Business School. She is one of the world’s top experts on innovation and growth and is one of the most regularly published authors in the Harvard Business Review. Rita is consistently ranked among the top 10 management thinkers in the world and was ranked #1 for strategy by Thinkers50. Rita is the author of the bestseller The End of Competitive Advantage*. Her newest book is titled Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen*. In this conversation, Rita and I explore how it feels like change happens overnight, but why that’s not usually accurate. We detail four basic stages of inflection points, why it’s critical to be present at the edges, and what leaders can do practically to see around corners. Key Points Strategic inflection points feel like they happen overnight, but in reality there are many indicators over time that inflection points are coming. The four basic stages of almost every inflection point: hype, dismissive, emergent, maturity. Snow melts from the edges. The most effective leaders can and will see this if they are present at the edges. To see early warning signs, create information flows that reach directly from leaders offices into the frontlines of the business. Create incentives that reward useful (and awkward) information. Talk to the future that is unfolding now. There are people, customers, and businesses where the future is already happening. Resources Mentioned Seeing Around Corners by Rita McGrath Rita McGrath on LinkedIn Breaking Up the Degree Stranglehold: Disruption in Higher Education Only the Paranoid Survive* by Andrew Grove Book Notes Download my highlights from Seeing Around Corners in PDF format (free membership required). Related Episodes How to Lead a 100-Year Life, with Lynda Gratton (episode 266) The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361) The Way to Nurture New Ideas, with Safi Bahcall (episode 418) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 09, 2019
429: Create Margin Through Intentional Leadership, with Amy McPherson
36:35
Amy McPherson: Advisors for Change Amy McPherson is the managing partner and founder of Advisors for Change. Since 2007, Advisors for Change has developed financial management systems for non-profit organizations so they can spend more time on their mission and less time on their administration. Amy is also a member of the Coaching for Leaders Academy. After discovering this podcast three years ago, Amy sought a practical way to implement the leadership ideas she was discovering. In this conversation, Amy and I discuss how her aim to create more margin for her family has driven more intention for staff development, coaching, and transparency. We also discuss what she’s discovered from expert guests and how she utilized the framework of the Academy to create movement. Key Points The seven questions from The Coaching Habit provided a framework for the kind of culture that would best serve the non-profit partners of Advisors for Change. Shifting focus from lagging indicators to leading indicators helped zero in on the behaviors needed today for success tomorrow. Find the bigger “why” behind what you are doing. In Amy’s case, her leadership growth was fueled by her desire to spend more time with her teenage children. The Coaching for Leaders Academy provided Amy with the framework for deliberate, consistent movement on what was most important for the business. Resources Mentioned Advisors for Change Amy McPherson on LinkedIn Related Episodes These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293) How to Actually Move Numbers, with Chris McChesney (episode 294) How to Challenge Directly and Care Personally, with Kim Scott (episode 302) Growth Mindset Helps You Rise From the Ashes, with Jeff Hittenberger (episode 326) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 07, 2019
428: Ten Million and Counting, with Bonni Stachowiak
37:15
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Key Points In this episode, Bonni and I celebrate Coaching for Leaders recently passing the milestone of 10 million episode downloads since we began airing this podcast in 2011. Today, this podcast is regularly ranked as a Top 50 business show on Apple Podcasts. The growth of the show has been the direct result of listeners like you who have put your trust in us to support your development. As a result, we invited listeners to be featured in this episode by telling us what they’ve gained from the show. Thank you for supporting Coaching for Leaders and for sharing it with others in your professional network. There is no greater compliment to our work. Resources Mentioned Essential Communications with Tom Henschel StrengthsFinder with Isabeau Iqbal Lead Through Strengths with Lisa Cummings Sequentia Solutions with Steve Chase Aid for Aid Workers with Torrey Peace Related Episodes The Power of Introverts, with Susan Cain (episode 44) How to Improve Your Coaching Skills, with Tom Henschel (episode 190) These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) How to Write a Killer LinkedIn Profile, with Brenda Bernstein (episode 285) Move From Theory to Practice, with Steve Schroeder (episode 369) Unconscious Mistakes Women Make, with Lois Frankel (episode 386) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 02, 2019
427: The Way to Get Alignment With Your Boss, with Pete Mockaitis
39:39
Pete Mockaitis: How to be Awesome at Your Job Pete Mockaitis is an award-winning trainer and coach who helps professionals perform optimally at work. He hosts the How to be Awesome at Your Job podcast, a show that has been downloaded eight million times and consistently ranks as a top business show in Apple Podcasts. Pete facilitates training for organizations on enhanced thinking and collaboration to increase clarity and reduce rework. He helps teams save an average of 1.4 hours per person per week. In this conversation, Pete and I explore some of the key mindsets and questions that are helpful when getting alignment with your boss. We explore the areas you’ll want to generate clarity, as well a few key questions to consider. Key Points Six areas where clarity is critical: Deliverables Timing Process Resources Audience Motive Questions you may consider when getting alignment with your boss: How do you want this to look when complete? What does the organization value on metrics and deliverables? What’s an example of a time this expectation was not met? What metrics are my boss being measured on for their own success? Resources Mentioned How to be Awesome at Your Job Related Episodes Seven Principles for Leading People Older Than You, with Bonni Stachowiak (episode 59) How to Influence Numerous Stakeholders, with Andy Kaufman (episode 240) Effective Delegation of Authority, with Hassan Osman (episode 413) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 26, 2019
426: Five Lies About Corporate Culture, with Ginger Hardage
35:10
Ginger Hardage: Unstoppable Cultures Ginger Hardage is the former senior vice president of culture at Southwest Airlines. She led a team responsible for building and sustaining the organization’s legendary culture and communications enterprise, resulting in 23 consecutive years on Fortune’s list of Top 10 Most Admired Companies in the World. Today, Ginger leads Unstoppable Cultures, a firm designed to help organizations create and sustain cultures of enduring greatness. She facilitates the annual Unstoppable Cultures Fellowship to help leaders of all kinds take practical steps to create the culture that will help their organization thrive. In this conversation, Ginger and I discuss the five lies she’s seen come up again and again in her work with leaders who are struggling with culture. Perhaps most importantly, Ginger emphasizes that leaders need not accept the default culture, but should work to define the culture. Key Points The five lies Ginger has uncovered about culture: Culture is someone else’s job. Our values are on the wall. Culture is fluffy. If I empower my employees, I might lose control. We can’t afford culture. Bonus Audio Defining a culture Resources Mentioned 5 Lies About Corporate Culture document Unstoppable Cultures Fellowship Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) Notice and Change Dysfunctional Culture, with Jonathan Raymond (episode 327) How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 19, 2019
425: Change Comes Through Resilience, with Leonardo Baumworcel
35:55
Leonardo Baumworcel: Hospital São Lucas Leonardo Baumworcel is the director of Hospital São Lucas in Brazil. He oversees a 200-bed hospital and emergency room seeing 10,000 patients a month. He also oversees the work of 2,500 staff. He is a cardiologist by training and a recent alum of the Coaching for Leaders Academy. Key Points One way to utilize the podcast is to leverage if for staff training to get the entire team on the same page. Resilience is key when working to achieve your vision through change — beware of giving up too quickly. Leaders need to establish the frameworks and limitations for what to do — and then help people to have the freedom to work within it. Peer mentoring allows both leaders to learn from each other, instead of limiting the professional development to one person. Resources Mentioned Leading Change* by John Kotter Our Iceberg Is Melting* by John Kotter and Holger Rathgeber Related Episodes The Power of Vulnerability in Leadership, with Jason Brooks (episode 385) How to Create an Unstoppable Culture, with Ginger Hardage (episode 350) How to Succeed with Leadership and Management, with John Kotter (episode 249) Move From Theory to Practice, with Steve Schroeder (episode 369) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 17, 2019
424: Craft a Career to Fit Your Strengths, with Scott Anthony Barlow
37:09
Scott Anthony Barlow: Happen to Your Career Scott Anthony Barlow is the founder of Happen to Your Career. He’s been featured on CNBC, Yahoo, CareerBuilder, Fast Company, and Huffington Post and various colleges and universities as a top expert on career happiness. He's held executive roles in human resources, business development, and career coaching. Scott is the host of the Happen to Your Career podcast, featuring the career stories of many successful professionals. He and his team have worked with over 25,000 people to help them stop settling, find their signature strengths, and start doing meaningful work they are enamored with. Key Points Many people frame career choices only as, “Should I take this offer or not?” or, “Should I quit this job and go and get another?” Skills are not necessarily strengths. People who are successful and happier are spending more time in their strengths. Gallup’s StrengthsFinder assessment (now called CliftonStrengths) is a useful tool for getting clarity. Change to a role/company that allows you spend more time in your strengths or decide to design your career from the inside. Stop pursuing marginal improvements of your weaknesses. Resources Mentioned The Ultimate Guide to Using Your Strengths to Get Hired* 8-Day Video Course to Figuring Out What You Love Related Episodes How to Figure Out Your Career, with Scott Anthony Barlow (episode 259) How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293) Move From Caretaker to Rainmaker, with May Busch (episode 390) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 12, 2019
423: Step Into Leadership and More Questions, with Bonni Stachowiak
37:18
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly-traded company. She joins me monthly to respond to listener questions. Listener Questions Samantha asks about how to confront an employee who is not willing to take direction for her. Cathy is wondering how she can lead on a team where she does not have formal authority. Amir is seeking advice on how to step into a director role with confidence and managing former peers. Kelly asks about responding to stakeholders who give suggestions when it doesn’t align with organizational strategy. Resources Mentioned Let's Get Real or Let's Not Play* by Mahan Khalsa, Randy Illig, and Stephen R. Covey Working Wardrobes* Related Episodes How to Manage Former Peers, with Tom Henschel (episode 257) How to Actually Move Numbers, with Chris McChesney (episode 294) The Path to Start Leading Your Team, with John Piñeiro (episode 349) Finding Joy Though Intentional Choices, with Bonni Stachowiak (episode 417) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 05, 2019
422: Influence Through Overlapping Networks, with Sandie Morgan
34:43
Sandie Morgan: Global Center for Women & Justice Sandie Morgan is the director of the Global Center for Women and Justice at Vanguard University of Southern California. She is recognized globally for her expertise on combatting human trafficking and working to end violence against women. Sandie is professor, researcher, and partner to many organizations and agencies across the globe including governments, law enforcement, and non-profits. Since 2011, she has hosted along with me the bimonthly Ending Human Trafficking podcast which was recognized by The National Clearinghouse on Families & Youth at the Department of Health and Human Services as a great way to “get up to speed on human trafficking.” Key Points Culture often changes from the top down. Engage “elites” who are outside of the centermost position of prestige. Find avenue of agreement instead of focusing on differences. Influence happens in exciting ways when the networks of elites and the institutions they lead overlap. Change will mean conflict — don’t be scared of this. The more diverse your partnerships are, the stronger your net is going to be. Bonus Audio Why learning from elites is so important Resources Mentioned To Change the World* by James Davison Hunter How to Win Friends and Influence People* by Dale Carnegie Global Center for Women and Justice 2019 Trafficking in Persons Report Related Episodes How Storytelling Helps You Lead, with Sandie Morgan (episode 51) How to Collaborate Across Organizations, with Kirsten Foot (episode 215) How to Grow Your Professional Network, with Tom Henschel (episode 279) The Power of Weak Connections, with David Burkus (episode 347) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 28, 2019
421: Help People Learn Through Powerful Teaching, with Pooja Agarwal
38:21
Pooja Agarwal: Powerful Teaching Pooja Agarwal is an expert in the field of cognitive science and is passionate about bridging gaps between education and the science of learning. She is the founder of RetrievalPractice.org and Assistant Professor at the Berklee College of Music, teaching psychological science to exceptional undergraduate musicians. She also serves as a consultant and facilitates professional development workshops on the science of learning around the world. Pooja is the author with Patrice Bain of the book Powerful Teaching: Unleash the Science of Learning*. In this conversation, Pooja and I discuss the key strategies that leaders can use in order to maximize their effectiveness as teachers. Since almost every leader is responsible for talent development in some capacity, becoming a more powerful teacher will help you develop others more successfully. Key Points The three stages of the learning process are encoding, storage, and retrieval. We tend to focus too much on getting information into peoples’ heads (encoding) and not enough on getting it out (retrieval). Stop reviewing past discussions and meetings. Instead, invite people to recall and articulate prior interactions. Cramming works, but only in the short-term. For long-term retention, spacing is much more effective. There is no significant evidence that visual, auditory, and kinetic preferences correlate to actual learning. Instead, effective learning combines all these methods. Bonus Audio Why struggling is a good thing for learning Resources Mentioned RetrievalPractice.org PowerfulTeaching.org Powerful Teaching: Unleash the Science of Learning* Are You a Visual or an Auditory Learner? It Doesn’t Matter Book Notes Download my highlights from Powerful Teaching in PDF format (free membership required). Related Episodes The Best Way to Do On-the-Job Training (episode 32) These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) Essentials of Adult Development, with Mindy Danna (episode 273) Develop Leaders Before You Leave, with David Marquet (episode 405) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 22, 2019
420: Find Your Leadership Voice, with Johanna Nalau
33:53
Johanna Nalau: Climate Adaptation & Everyday Leadership Johanna Nalau is an adaptation scientist researching the ins and outs of climate change adaptation. She is an Australian Research Council DECRA Fellow and the Adaptation Science Theme Leader at Cities Research Institute at Griffith University. She’s also the lead author for the Intergovernmental Panel on Climate Change 6th Assessment Report, Working Group II. Johanna writes about climate adaptation and everyday leadership on her own blog and is an alum of the Coaching for Leaders Academy. In this conversation, Johanna and I discuss how she found her voice as a developing leader and how she took action through her writing and other professional activities to help others. Key Points Never underestimate the importance of having a group you can just bounce ideas off of. The most transformative way to build leadership is to start with the people below you who are the future leaders. Blogging is a great way to synthesize you thoughts while also being helpful for others. Resources Mentioned Johanna’s blog: Climate Adaptation & Everyday Leadership Stand Out* by Dorie Clark Great at Work* Morton Hansen Digital Minimalism* by Cal Newport Related Episodes How to Write a Killer LinkedIn Profile, with Brenda Bernstein (episode 285) Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318) Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337) How to Reclaim Conversation, with Cal Newport (episode 400) The Way to Nurture New Ideas, with Safi Bahcall (episode 418) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 20, 2019
419: Performance Measurement That Gets Results, with Stacey Barr
38:56
Stacey Barr: Practical Performance Measurement Stacey Barr is a specialist in strategic performance measurement and evidence-based leadership. She is the creator of PuMP®, a performance measurement methodology that routinely transforms measurement cynics into its greatest advocates. Stacey is also the author of two books, Practical Performance Measurement: Using the PuMP® Blueprint for Fast, Easy, and Engaging KPIs*, and Prove It!: How to Create a High Performance Culture and Measurable Success*. In this conversation, Stacey and I discussed some of the common mistakes that leaders and organizations make with performance measurement. We also explore what well-formulated performance measures have. Plus, Stacey has kindly made her book available for free to our listening audience. Key Points Common mistakes in performance measurement: Initiatives are not performance measures Events or milestones are not performance measures Measures of activity completion are not performance measures Sources of data are not performance measures A few vague words don’t make a performance measure Well-formulated performance measures have: A method of comparison that we can use to tell whether performance is good or not A base of objective evidence that gives a reasonably accurate and reliable picture of current performance A sufficient degree of granularity to detect small but important changes in performance to which we should respond Relevance to the organization’s priorities The ability to show changes in performance levels over time, giving us enough context to avoid short-sightedness Resources Mentioned Download a free copy of Stacey’s book, Practical Performance Measurement The PuMP® Approach to Performance Measurement and KPIs Book Notes Download my highlights from Practical Performance Measurement in PDF format (free membership required). Related Episodes How to Actually Move Numbers, with Chris McChesney (episode 294) How to Leverage People Analytics, with Jenny Dearborn (episode 323) The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 15, 2019
418: The Way to Nurture New Ideas, with Safi Bahcall
39:26
Safi Bahcall: Loonshots Safi Bahcall is a second-generation physicist and a biotech entrepreneur. He co-founded a biotechnology company developing new drugs for cancer, leading its IPO and serving as its CEO for 13 years. He worked with President Obama’s council of science advisors on the future of national research. Safi is the author of the book Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries*. In this conversation, Safi and I discuss how leaders can work intentionally to nurture new ideas through three key practices. If you are an innovator (or leading an innovation team) and hearing the voices of the naysayers, this framework will help you begin nurturing new ideas more successfully. Key Points A loonshot is a neglected project, widely dismissed, its champion written off as unhinged. The ice cube is an analogy for the soldiers and artists in the organization. This is called phase separation. The most effective leaders view their work as gardeners, gently cultivating news ideas and investigating with genuine curiosity. Leaders who have a heart for both their soldiers and their artists will support a dynamic equilibrium in their organizations. Most innovation fails in the transfer between the artists and the soldiers. Steve Jobs is an example of a leader who, for many years, refused to show heart — but discovered it later with fantastic success. Resources Mentioned Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries* by Safi Bahcall Book Notes Download my highlights from Loonshots in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Build Psychological Safety, with Amy Edmondson (episode 404) Get Better at Deep Listening, with Oscar Trimboli (episode 408) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 08, 2019
417: Finding Joy Through Intentional Choices, with Bonni Stachowiak
38:31
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Key Points Don’t spend time feeling guilty about things you have to cut. Focus on quality over quantity. Your priorities will change over time. Sometimes even good things can crowd out what is really important. Resources Mentioned The Checklist Manifesto* by Atul Gawande Getting Things Done* by David Allen TripIt PackPoint Ending Human Trafficking podcast Related Episodes How Storytelling Helps You Lead, with Sandie Morgan (episode 51) Getting Things Done, with David Allen (episode 184) How to Reduce Drama With Kids, with Tina Payne Bryson (episode 310) How to Be a Happier Person, with Neil Pasricha (episode 334) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 01, 2019
416: How to Negotiate When Others Have Power, with Kwame Christian
38:45
Kwame Christian: American Negotiation Institute Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. Today, he’s working extensively with procurement departments within companies to help them make better deals. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Nobody Will Play With Me: How to Find Confidence in Conflict*. In this conversation, Kwame and I discuss walking into a negotiation situation when someone else has more leverage, power, or authority. Yes, there are still many things you can do to influence a positive outcome for both parties — and we detail several practical actions almost anybody can take. Key Points Preparation before entering into negotiation is essential. Research supports that you will do better, even if the tables are tilted to one side. Finding what is publicly available about the other party before you go into a conversation can be very useful to both parties. Our tendency is to give things away before we are even certain the other party wants them. Your self-awareness and emotional state are key to acknowledge going into negotiation. Beware feeling too positive about the potential outcome. Resources Mentioned Kwame’s Ultimate Negotiation Guide Negotiate Anything podcast Nobody Will Play With Me: How To Use Compassionate Curiosity to Find Confidence in Conflict* by Kwame Christian Thinking Fast and Slow* by Daniel Kahneman Book Notes Download my highlights from Nobody Will Play With Me in PDF format (free membership required). Related Episodes Negotiating As If Your Life Depended On It, with Chris Voss (episode 262) Negotiation Tactics for Results, with Kwame Christian (episode 311) Enhance Your Self-Awareness, with Daniel Goleman (episode 353) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 24, 2019
415: Employee Retention in Small Business, with Chris Deferio
37:51
Chris Deferio: Keys to the Shop Chris Deferio is a cafe quality specialist who has dedicated 20 years of his life to working in and studying specialty coffee retail. He is also the creator and host of the industry leading podcast, Keys to the Shop, which gives listeners insights, inspiration, and tools to grow as specialty coffee professionals. Chris previously appeared on the show to help us get more perspective on managing part-time staff. In this conversation, Chris and I explore some of the practical steps that small business owners and general managers can take in order to support employee retention. Key Points Be mindful of the realities of turnover in a small business, but don’t let it stop you from thinking about the future and investing in people. Yes, hire for attitude — and also have an eye to future potential as the business grows. Ask people this question in interviews: “Where did you contribute to dysfunction in your prior organization?” Make an investment in people beyond the paycheck. This could be learning, culture, competitions, or more. There are ways to do this without tremendous expense. Practice intentional breaks in your rhythm, since nobody else in your business is likely to do this. Resources Mentioned Keys to the Shop podcast Good to Great* by Jim Collins Good Authority* by Jonathan Raymond Chris Deferio’s consulting Related Episodes Three Steps To Soliciting Feedback, with Tom Henschel (episode 107) How to Lead Part-Time Staff, with Chris Deferio (episode 289) Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337) How to Connect Personal Growth to Business Outcomes, with Jonathon Raymond (episode 373) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 17, 2019
414: Permission to Be Yourself, with Bar Schwartz
32:46
Bar Schwartz: Bring Your People Along Bar Schwartz is a member of the Coaching for Leaders Academy. She’s a software engineer by training and today a consultant and coach who lives and works in Berlin. Bar helps leaders to look differently on how they lead people to create meaningful work — and building structures that put people first. When Bar joined the Academy last year, she quickly set a goal to capture a few ideas in writing. This goal led to her writing a book in just a few short weeks. More importantly, she discovered the power of consistent movement in creating future opportunities. Bar has graciously made her book, Bring Your People Along, available as a free download for our listening community. If you decide to download the book, please reach out and let her know what was helpful to you. Key Points Your team will be more productive if it feels connected. It’s not hard to find questions if you listen. Small, manageable steps are more likely to lead to long-term success. Bonus Audio How to work in your strengths Resources Mentioned Bar Schwartz on LinkedIn Bring Your People Along by Bar Schwartz Happen to Your Career podcast by Scott Anthony Barlow (bonus audio) Related Episodes How to Know When to Move On Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 15, 2019
413: Effective Delegation of Authority, with Hassan Osman
39:55
Hassan Osman: Effective Delegation of Authority Hassan is a project management office leader at Cisco, where he leads a team of over 150 project and program managers on delivering complex projects across the world. He’s also served as a management consultant at Ernst & Young (now EY), where he led projects and programs for the largest enterprises. He’s the author of Effective Delegation of Authority: A (Really) Short Book for New Managers About How to Delegate Work Using a Simple Delegation Process. In this episode, Hassan and I discuss the three stages of delegation, the critical importance of planning, and how to leverage delegation as a development opportunity. Also impressive is the ten books Hassan has published while working full-time as a manager at a Fortune 100 company. He teaches others how to do it on his Writer on the Side podcast. Key Points Before you begin the delegation process, decide on the outcomes you need and the right person to get you there. Set expectations for goals, not actions. Use checkpoints to ensure progress and adjust frequency for experience and visibility. Summarize delegation meetings in writing after they occur. The real work of managers is to define the work, before it starts. Resources Mentioned Effective Delegation of Authority: A (Really) Short Book for New Managers About How to Delegate Work Using a Simple Delegation Process* by Hassan Osman Writer on the Side podcast Book Notes Download my highlights from Effective Delegation of Authority in PDF format (free membership required). Related Episodes Start Influencing Virtual Teams, with Hassan Osman (episode 234) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 10, 2019
412: How to Address Underperformance and More Questions, with Bonni Stachowiak
35:11
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Elizabeth asked about a tricky issue with an underperforming team member she inherited. Gordon wondered what he could do to support resilience during a time of massive change. Leona asked how she might think about the disconnect from what her organization espouses and what she sees in practice. Anthony was curious about when it’s appropriate to ask “why” and when it’s not. Resources Mentioned Scaling Up: How a Few Companies Make It … and Why the Rest Don’t* by Verne Harnish Scaling Up Growth Tools Analyzing Performance Problems* by Robert F. Mager and Peter Pipe Related Episodes How to Succeed with Leadership and Management, with John Kotter (episode 249) How to Build Psychological Safety, with Amy Edmondson (episode 404) How to Clarify What’s Important, with Ron Williams (episode 410) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 03, 2019
411: Seven Tools to Create Margin and a New Podcast
38:01
Dave Stachowiak: Coaching for Leaders I am often asked about the tools and technology behind our work. As we’ve updated our systems over the past year, I’ve identified seven tools that may also be helpful for you in creating more margin. Used thoughtfully, tools like these help us automate the things we can automate so we can spend more time doing the things we should never automate. Here are seven that may help: Technology Tools to Create Margin Acuity Scheduling* powers our all our calendars and serves as a 24/7 scheduling assistant. Automated reminders, time zone adjustments, rescheduling, and video meeting integration happen seamlessly. TextExpander* saves us tons of time each day to quickly populate documents, emails, forms, and other repeatable typing so we can respond to others faster and with more accuracy. The link above will provide you a 20% discount. 1Password* helps us create unique and strong password for every account. Plus, there families and teams programs allow us to share passwords with others who need access. Pipedrive* is the customer relationship management system that’s just right for us. Powerful enough to visually help us to track every business conversation, but simple enough to be affordable and practical. The link above will provide access for a free trial. ConvertKit* gives our listeners a lot more choices on the kind of emails they receive. Plus, it provides its own automation to help your organization build its brand. This link above will provide access for a free trial. SaneBox* automatically filters our email so we can prioritize what’s most important. Plus, tons of other reminder tools come along with it. The link above will save you $15 if you decide to try it out. WP Engine* is the leader in WordPress managed hosting and now powers all of our sites. This link above will save you 10% hosting or three months free over a year. New Podcast: Dave’s Journal I announced a project titled Dave’s Journal. It’s a new podcast airing episodes of five minutes or less. The goal of each entry is to capture a valuable insight or reflection for leaders. Subscribe to Dave’s Journal on your favorite platform: Apple Podcasts Google Podcasts Overcast Stitcher Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 01, 2019
410: How to Clarify What’s Important, with Ron Williams
38:57
Ron Williams: Learning to Lead Ron Williams is a veteran business leader, turn-around expert, and advocate for value creation. Today he is chairman and CEO of RW2 Enterprises and also a member of the board of directors for American Express, The Boeing Company, and Johnson & Johnson. Ron is the former chairman and CEO of health insurance giant Aetna. When he joined Aetna in 2001, its loss from continuing operations was $292 million, with earnings per share at a loss of $0.46. In 2011, the year he stepped down as Chairman, Aetna’s full-year operating earnings were $2 billion, with operating earnings per share of $5.17. In this conversation, Ron shares wisdom from his book, Learning to Lead: The Journey to Leading Yourself, Leading Others, and Leading an Organization*. Ron discusses his own leadership journey and how he asked the right questions to inspire a successful turn-around at Aetna. He also shares the reason for avoiding “why” questions and the value that knowledge maps provided at Aetna. Key Points Ron’s five kinds of questions that help challenge your organization’s reality: Highlight key problems Clarify the facts Probe an underlying story Suggest alternatives Drill down to basics In addition, Ron suggested: Ask questions that start with “what” instead of “why.” Utilize knowledge maps to support business literacy for complex issues. Make yourself better every year by aiming for 15% improvement. Resources Mentioned Learning to Lead: The Journey to Leading Yourself, Leading Others, and Leading an Organization* by Ron Williams Book Notes Download my highlights from Learning to Lead in PDF format (free membership required). Related Episodes The Way to Grow Your Leadership Career, with Ron Wallace Executive Presence with Your Elevator Speech, with Tom Henschel How to Create an Unstoppable Culture, with Ginger Hardage Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 27, 2019
409: Gallup Findings on the Changing Nature of Work, with Jim Harter
39:05
Jim Harter: It’s the Manager Jim Harter is the Chief Scientist for Workplace at Gallup. He has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. He is the co-author with Jim Clifton of the new book, It’s the Manager: Gallup Finds That the Quality of Managers and Team Leaders is the Single Biggest Factor in Your Organization’s Long-Term Success*. Key Points Millennials and Generation Z have influenced the changing nature of work. Six key findings from Gallup: People don’t just work for a paycheck — they want a purpose. People are no longer pursuing job satisfaction — they are pursuing development. People don’t want bosses — they want coaches. People don’t want annual reviews — they want ongoing conversations. People don’t want a manager that fixates on their weaknesses. People say, it’s not my job — it’s my life. Resources Mentioned It's the Manager: Gallup Finds the Quality of Managers and Team Leaders is the Single Biggest Factor in Your Organization's Long-Term Success* by Jim Clifton and Jim Harter CliftonStrengths (formerly StrengthsFinder) assessment Gallup Access Book Notes Download my highlights from It’s the Manager in PDF format (free membership required). Related Episodes These Coaching Questions Get Results, with Michael Bungay Stanier Leverage StrengthsFinder / CliftonStrengths, with Lisa Cummings Three Steps to Great Career Conversations, with Russ Laraway Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 20, 2019
408: Get Better at Deep Listening, with Oscar Trimboli
39:53
Oscar Trimboli: Deep Listening Oscar is a mentor, coach, speaker, and author. He was a director at Microsoft for over a decade and headed up the MS Office division in Australia. Today, he works with leadership teams and their organizations on the importance of clarity to create change, how to embrace the digital economy, and the role values play in the achievement of your purpose. He is the author of Deep Listening: Impact Beyond Words*. Key Points Listen beyond the words that are said and try to determine what the speaker is really trying to say. The more senior you are, the more listening you’ll do. Ask the speaker: “Tell me more” or “What else are you thinking?” or “How long have you been thinking about that?” To be a great listener, you have to create a space where you’re available to listen. For every hour you listen, you need to spend another hour in action. Leaders often are not great at hearing all the opinions in the room. Bonus Audio Three tips to becoming a better listener Resources Mentioned The 5 Myths of Listening Deep Listening: Impact Beyond Words* by Oscar Trimboli Book Notes Download my highlights from Deep Listening in PDF format (free membership required). Related Episodes How to Be a Non-Conformist, with Adam Grant How to Increase Your Conversational Intelligence, with Judith Glaser How to Become the Person You Want to Be, with James Clear Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 13, 2019
407: Helping Someone Who’s Being Taken Advantage Of, with Bonni Stachowiak
26:28
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Listener Questions Brad asked about supporting a team member who’s being taken advantage of by someone else in the organization. Mark is wondering about how to help an existing team move on to being a high-performing team. Ashish asked about how to determine more in the interviewing process. Craig wanted perspective on how to be more visible. Resources Mentioned The Empowered Manager* by Peter Block Essentialism* by Greg Mckeown Related Episodes How to Deal with Opponents and Adversaries, with Peter Block The Path to Start Leading Your Team, with John Piñeiro Develop Leaders Before You Leave, with David Marquet How to Work With an Executive Recruiter, with Becky deSouza Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 06, 2019
406: How to Work With an Executive Recruiter, with Becky deSouza
38:32
Becky deSouza: Conexus Talent Acquisition Solutions Becky is a partner with Conexus Talent Acquisition Solutions and has dedicated her career of 20+ years to developing effective solutions for Talent Development and Recruiting. Becky spent 11 years running DreamWorks Animation’s Corporate Recruiting team. Today she leads the human resources recruiting practice with Conexus. Key Points Recruiting firms can be regional, industry-specific, or functional. Look to your network for leads, but be careful when networking with your colleagues. Work to fully engage with your recruiter. Be honest with your recruiter, even if you aren’t totally ready to commit. Always keep your LinkedIn profile updated since it can serve as a type of resume. Make sure your web and social presence is consistent with the expectations of your desired job. Check your privacy settings on social media. Resources Mentioned Becky deSouza on LinkedIn Related Episodes How to Figure Out Your Career, with Scott Anthony Barlow How to Write a Killer LinkedIn Profile, with Brenda Bernstein How to Get the Ideal Team Player, with Patrick Lencioni How to Find Your Calling, with Ken Coleman Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 29, 2019
405: Develop Leaders Before You Leave, with David Marquet
38:43
David Marquet: Turn the Ship Around! David Marquet is the former commander of the U.S.S. Santa Fe, a nuclear-powered attack submarine. Under David’s command, the ship had an impressive turnaround, achieving the highest retention and operational standings in the Navy. David is the author of the bestseller Turn the Ship Around: A True Story of Turning Followers Into Leaders, a book USA Today called one of the 12 best business books of all time. Key Points Accomplishment is the production, leadership is building production capacity in your team. Understanding the purpose of the organization is the key to unlocking empowerment. You’ll suffer the consequences of your behavior if you couple the behavior with the outcome. Resources Mentioned Turn the Ship Around: A True Story of Turning Followers Into Leaders* by David Marquet The 7 Habits of Highly Effective People* by Stephen R. Covey Book Notes Download my highlights from Turn the Ship Around! in PDF format (free membership required). Related Episodes Start With Why, with Simon Sinek Turn Followers Into Leaders, with David Marquet How to Build Psychological Safety, with Amy Edmondson Retrieval Practice, with Pooja Agarwal Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 22, 2019
404: How to Build Psychological Safety, with Amy Edmondson
39:40
Amy Edmondson: The Fearless Organization Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She has been recognized by the Thinkers50 global ranking of management thinkers for many years and was honored with their Talent Award in 2017. Amy is the author of several, highly regarded books on teaming and psychological safety, including her newest book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth*. Key Points Psychological safety varies a lot even inside of an organization. More effective teams may appear to make more mistakes, but it’s likely those teams are just more comfortable reporting mistakes. Instead of calling it an error, call it an accident. And rather than calling it an investigation, call it a study. It’s fine to say, “I don’t know” when appropriate because it signals to others that it is okay to admit when they don’t know something. If somebody shares a problem, say thank you and then ask how you can help. Leaders should be concerned if they’re not hearing bad news. Resources Mentioned The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth* by Amy Edmondson Amy Edmondson faculty page Book Notes Download my highlights from The Fearless Organization in PDF format (free membership required). Related Episodes Leadership Lessons from the Challenger Disaster, with Allan McDonald Turn Followers Into Leaders, with David Marquet The Path of Humble Leadership, with Edgar Schein Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 15, 2019
403: Transition Well Through Your Day, with Gretchen Rubin
31:36
Gretchen Rubin: Outer Order, Inner Calm Gretchen Rubin explores happiness and good habits and is the author of several books, including the block-buster New York Times bestsellers, Better Than Before*, The Happiness Project*, Happier at Home*, and The Four Tendencies*. She is the author also of the new book Outer Order, Inner Calm: Declutter and Organize to Make More Room for Happiness*. Key Points When people have control over their stuff, they feel more in control of their lives. If you need a physical reset, do 10 jumping jacks. Your physical needs will override your emotional needs. Resources Mentioned Internal Time* by Till Roenneberg Book Notes Download my highlights from Outer Order, Inner Calm in PDF format (free membership required). Related Episodes How to Make Deep Work Happen, with Cal Newport The Scientific Secrets of Perfect Timing, with Daniel Pink How to Reclaim Conversation, with Cal Newport Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 08, 2019
402: How to Stop Micro-Managing and More Questions, with Bonni Stachowiak
38:32
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Peter asked about how to support a team member going through a difficult situation. Mike wondered what strategies he could use to avoid being a micro-manager. Roger asked about advice on next steps after an executive role didn’t work out. Ali asked for input on assessments for executive presence. Thomas wanted input on how to better design surveys. Resources Mentioned Hope for the Flowers* by Trina Paulus Double Loop Learning The Look & Sound of Leadership podcast by Tom Henschel Related Episodes How to Delegate Work Effectively The Way to Lead After a Workplace Loss, with Andrew Stenhouse Get ROI From Professional Associations, with John Corcoran How to Move From Victim to Victor, with John Sanei Get Smart About Assessments, with Ken Nowack Unconscious Mistakes Women Make, with Lois Frankel Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 01, 2019
401: The Way to Influence High Standards, with Sheila Miller-Nelson
39:08
Sheila Miller-Nelson: Midian Sheila Miller-Nelson is owner of Midian Consulting. She’s dedicated to helping people learn how to truly connect to create better relationships and enhance leadership. She’s a former trainer with Dale Carnegie and her experience in communication and leadership coaching spans more than 25 years. Key Points We will often learn a lesson but because it seems trivial, we don’t remember it for the next time. The way you practice determines how you perform. Write down what you want to be known for and then share that with others. The ability to humble yourself and admit when you’ve missed the mark will give you compassion for others when they fail. Resources Mentioned Midian Consulting Related Episodes How to Become a Champion, with Jeff Spencer Leverage StrengthsFinder for Your Team, with Lisa Cummings The Truth and Lies of Performance Management, with Michael Bungay Stanier Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Mar 25, 2019
400: How to Reclaim Conversation, with Cal Newport
34:51
Cal Newport: Digital Minimalism Cal Newport is a computer science professor at Georgetown University who studies the theory of distributed systems. In addition to his academic work, he writes about the intersection of technology and culture. He’s the author of six books including Deep Work: Rules for Focused Success in a Distracted World and Digital Minimalism: Choosing a Focused Life in a Noisy World. Key Points The human brain is very sophisticated in how it navigates social dynamics using voice and visual cues. Digital interactions bypass the brain’s ability to see these cues. Social media interactions might make you think you’re being social, but you can still lonely because your brain doesn’t count these interactions the same as person-to-person interactions. Digital interactions are not bad, but they can crowd out more important real-world interactions. Make sure tech is serving the things that are important in your life, rather than just using it as an escape from your life. Small steps tend not to work when transitioning to digital minimalism. A better way is to take a 30-day break from consuming digital content and then rebuild your digital life from scratch. Resources Mentioned Digital Minimalism: Choosing a Focused Life in a Noisy World* by Cal Newport Reclaiming Conversation: The Power of Talk in a Digital Age* by Sherry Turkle Alone Together: Why We Expect More from Technology and Less from Each Other* by Sherry Turkle Book Notes Download my highlights from Digital Minimalism in PDF format (free membership required). Related Episodes How to Make Deep Work Happen, with Cal Newport The Power of Solitude, with Mike Erwin Have Conversations That Matter, with Celeste Headlee How to Create Meaningful Gatherings, with Priya Parker Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Mar 18, 2019
399: How to Be Present, with Dan O’Connor
33:39
Dan O’Connor: Life Unscripted Dan O’Connor is a multi-faceted actor, improviser, writer, and director. He is the founder and Producing Artistic Director of the critically acclaimed Impro Theatre. Dan is the author, with Jeff Katzman, of Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life*. Key Points When we meet someone for the first time, there is a narrative that happens between us. “If you’re interested, you’re interesting.” Oftentimes, people in meetings aren’t engaged in the conversation and are only waiting for the other person to stop talking. If you make the effort to really listen to your customers, you’ll be able to engage in customized sales because you’ll truly understand what their needs are. Resources Mentioned Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life* by Jeff Katzman and Dan O’Connor Dan O’Connor Impro Theatre Book Notes Download my highlights from Dan’s book in PDF format (free membership required). Related Episodes The Four Critical Stories Leaders Need For Influence, with David Hutchens How to Increase Your Conversational Intelligence, with Judith Glaser How to Close the Power Distance Gap, with Jordan Harbinger Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Mar 11, 2019
398: What You Gain By Sponsoring People, with Julia Taylor Kennedy
34:01
Julia Taylor Kennedy: Center for Talent Innovation Julia is Executive Vice President and Director of Publications at the Center for Talent Innovation. She has co-authored Disabilities and Inclusion, Mission Critical: Unlocking the Value of Veterans in the Workforce, and The Power of the Purse: Engaging Women for Healthy Outcomes, on women and health. CTI recently released a new report, titled, The Sponsor Dividend. Key Points A sponsor actively advocates for the career of their protege. If you’re looking for a sponsor, be very clear on where you want to go in your career. Sponsors want to be sure they can trust the protege to deliver on the opportunities the sponsor presents. Sponsors do better when they have a protege who has complementary skills to their own. Resources Mentioned The Sponsor Dividend: Key Findings Related Episodes How to Help the Underdog Thrive, with Terry Lipovski How to Make Inclusion Happen, with Deepa Purushothaman How to Connect Personal Growth to Business Outcomes, with Jonathan Raymond Why Men Are Heard and Women Are Liked, with Lois Frankel and Tom Henschel Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Mar 04, 2019
397: How to Make Your Work More Visible, with John Stepper
39:54
John Stepper: Working Out Loud John developed Working Out Loud, a practice that helps people be more effective, access more opportunities, and feel happier at work. Over several years, a small movement has formed based on his self-published book*, TEDx talk, and a peer support method that’s spread to over 40 countries and companies like Bosch, Daimler, BMW, and Siemens. Key Points Behavior change is about small steps, peer support, celebration along the way, and continual feedback. Changes start with only one tiny step. Do that until it gets easy, then take the next step. Peer support is a major part of habit change. Peer support gives you structure, shared accountability, and emotional support. Resources Mentioned Start a Working Out Loud Circle Martha Beck Drive* by Daniel Pink Everybody Matters* by Bob Chapman and Raj Sisodia Book Notes Download my highlights from Working Out Loud in PDF format (free membership required). Related Episodes How to Be a Non-Conformist, with Adam Grant The Scientific Secrets of Perfect Timing, with Daniel Pink Six Tactics to Achieve Extraordinary Performance, with Morten Hansen How to Become the Person You Want to Be, with James Clear How to Create Meaningful Gatherings, with Priya Parker Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 25, 2019
396: Dumb Things Smart People Do With Money, with Jill Schlesinger
37:21
Jill Schlesinger: Jill on Money Jill Schlesinger is the Emmy-nominated Business Analyst for CBS News, the host of the Jill on Money podcast and of the nationally syndicated radio show, Jill on Money, which won the 2018 Gracie Award for Best National Talk Show. She has been recognized as a Top 10 LinkedIn Influencer and a Top 10 LinkedIn Voice. She’s the author of The Dumb Things Smart People Do with Their Money: Thirteen Ways to Right Your Financial Wrongs*. Key Points Not all financial professionals are looking out for you. Make sure they are held to the fiduciary standard at all times. Before seeing a financial professional, make sure you’ve already paid off consumer debt, you’ve built an emergency reserve fund, and you’re maximizing your retirement fund contributions. Prioritize your own retirement savings before setting aside money for your children’s tuition. Make sure the cost of a degree is worth the expected income. Resources Mentioned The Dumb Things Smart People Do with Their Money: Thirteen Ways to Right Your Financial Wrongs* by Jill Schlesinger Mark Kantrowitz Jill on Money Book Notes Download my highlights from The Dumb Things Smart People Do with Their Money in PDF format (free membership required). Related Episodes Improve Your Financial Intelligence, with Joe Knight How to Manage Your Money, with Jill Schlesinger How to Approach Corporate Budgeting, with Jody Wodrich Four Rules to Get Control of Your Money, with Jesse Mecham Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 18, 2019
395: How to Create Meaningful Gatherings, with Priya Parker
38:36
Priya Parker: The Art of Gathering Priya Parker is a facilitator, strategic advisor, and founder of Thrive Labs, at which she helps activists, elected officials, corporate executives, educators, and philanthropists create transformative gatherings. She is the author of The Art of Gathering: How We Meet and Why It Matters*. Key Points What creates meaning in a gathering is conversation, not the functional details of the event. We’re often not totally clear on the purpose of our gatherings. We don’t need to gather more often, but we need to do a better job when we do gather. Resources Mentioned The Art of Gathering: How We Meet and Why It Matters* by Priya Parker The Modern Manager podcast Book Notes Download my highlights from The Art of Gathering in PDF format (free membership required). Related Episodes Use Power for Good and Not Evil, with Dacher Keltner Have Conversations That Matter, with Celeste Headlee How to Plan Meetings That Get Results, with Mamie Kanfer Stewart The Path of Humble Leadership, with Edgar Schein Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 11, 2019
394: Create Results Through Personal Leadership, with Kevin McCurdy
30:05
Kevin McCurdy Kevin McCurdy is the Chief Operating Officer of Auto-Chlor System and a longtime listener of the show. Key Points Think about the impact you’re having on people and if it’s really the impact you want to have. Don’t always show up with your own solution, come with the intention to learn and discover the best solution together. Truly listen to people instead of just thinking about what you want to say to back to them. Resources Mentioned The Look and Sound of Leadership The Coaching Habit by Michael Bungay Stanier* Related Episodes Three Steps To Soliciting Feedback with Tom Henschel How to Manage Your Inner Critic The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier Executive Presence with Your Elevator Speech A Useful Mindset for New Leaders Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 09, 2019
393: How to Co-Manage With Peers and More Questions, with Bonni Stachowiak
29:33
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Evelyn asked if you need to be a caretaker first before moving to become a rainmaker. Samantha wondered if you should always try to save someone who has elected to leave. Tammy wanted to know our advice for managing along with peers who have different styles. David asked for our advice for managing student workers. Resources Mentioned Drive* by Daniel Pink Employee Resignations: Counter Offer or Say Goodbye? When Talent Quits, Don’t Be A Jerk Related Episodes An Astronaut’s Guide To Life On Earth with Chris Hadfield How To Lead The Millennials How Superbosses Master the Flow of Talent What to Do When Somebody Quits How to Lead Part-Time Staff Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 04, 2019
392: Why Men Are Heard and Women Are Liked, with Lois Frankel and Tom Henschel
35:42
Lois Frankel: Nice Girls Don’t Get the Corner Office Lois Frankel is the President of Corporate Coaching International, a bestselling author, executive coach, and an internationally-recognized expert in the field of leadership development for women. She is the author of the New York Times bestselling books Nice Girls Don’t Get the Corner Office*, Nice Girls Don’t Get Rich*, and Nice Girls Just Don’t Get It*. Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Key Points You can’t control anyone but yourself. What women contribute to the workplace is different but equal to what men contribute. Things are slightly better for women these days, but not by much. Men must be advocates for women in the workplace. Bonus Audio Why you shouldn’t coach a woman to act more like a man Resources Mentioned Lois Frankel on LinkedIn The Look & Sound of Leadership podcast by Tom Henschel Keynote: Why Men Are Heard and Women Are Liked Nice Girls Don't Get the Corner Office* by Lois Frankel The Confidence Code* by Katty Kay and Claire Shipman Related Episodes How Women Make Stronger, Smarter Choices How to Connect Personal Growth to Business Outcomes Unconscious Mistakes Women Make That Sabotage Their Careers Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 28, 2019
391: Getting Better at Empathy, with Daniel Goleman
36:38
Daniel Goleman: Emotional Intelligence In 1995, Daniel Goleman published the blockbuster bestselling book Emotional Intelligence*, a book that now has more than 5 million copies in print worldwide in 40 different languages. He’s the author of a series of primers for the competencies of emotional and social intelligence, titled Building Blocks of Emotional Intelligence* and he’s the founder of the Emotional Intelligence Coaching Certification. Key Points The three types of empathy: Cognitive empathy - you can sense what people are thinking Emotional empathy - you can pick up on other people’s emotions Empathic concern - people can tell you care about them Resources Mentioned Emotional Intelligence* by Daniel Goleman Building Blocks of Emotional Intelligence* by Daniel Goleman et al. A Force for Good* by Daniel Goleman and the Dalai Lama Emotional and Social Competence Inventory Emotional Intelligence Coaching Certification Book Notes Download my highlights from the Empathy primer in PDF format (free membership required). Related Episodes How to Get the Ideal Team Player, with Patrick Lencioni Have Conversations That Matter, with Celeste Headlee Enhance Your Self-Awareness, with Daniel Goleman The Power of Vulnerability in Leadership, with Jason Brooks Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 21, 2019
390: Move From Caretaker to Rainmaker, with May Busch
38:45
May Busch: Accelerate May Busch enjoyed a 24-year career at Morgan Stanley, most recently as Chief Operating Officer for Europe. She chaired the firm’s European Diversity Council and was a member of Morgan Stanley’s European Management Committee. She is the author of the book Accelerate: 9 Capabilities to Achieve Success at Any Career Stage*. She’s also the host the Career Mastery Kickstart summit*. Key Points Steps to move from caretaker to rainmaker: Identify the organization’s most important outcomes. Figure out what you can take action on. Create a safe space. Learn from your network what will move the needle the most. How to find the organization’s values: Observe Listen Ask Bonus Audio How to help others become rainmakers Resources Mentioned Career Mastery Kickstart Summit* Accelerate: 9 Capabilities to Achieve Success at Any Career Stage* by May Busch Eisenhower Grid Related Episodes How to Succeed with Leadership and Management, with John Kotter Three Steps to Great Career Conversations Leverage Your Defining Moments Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 14, 2019
389: When to Appease a Peer and Questions, with Tom Henschel
39:05
Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Listener Questions Caroline asked about whether she should appease a peer by interviewing someone she doesn’t think is a good fit. Jane asked for suggestions on team diversity. Susan asked about promoting engagement with her team when there is lots of reluctance. Mariah wanted our advice on creating an orientation program for her team leads. Resources Mentioned StrengthsFinder (Gallup) Leading Change* by John Kotter Who Moved My Cheese? by Spencer Johnson Influence* by Robert Cialdini Three Steps to Great Career Conversations with Russ Laraway Being the Boss * by Linda Hill and Kent Lineback First, Break All the Rules* by Gallup Related Episodes Essentials of Adult Development How to Leverage Differences to Accelerate Results Six Tactics to Achieve Extraordinary Performance How to Become the Person You Want to Be Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 07, 2019
388: How to Protect Your Reputation, with Sharone Bar-David
37:41
Sharone Bar-David: Trust Your Canary Sharone Bar-David is a leading Canadian expert on workplace incivility and author of Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility*. She is particularly passionate about her work with abrasive leaders — the highly talented people whose interpersonal style rubs people the wrong way and creates distress in the work environment. Key Points The three contexts that pose a risk: Routine (To mitigate risks, Cultivate) Sensitive (To mitigate risks, Calculate) Problem (To minimize damage, Compensate) Bonus Audio How to not cross the line Resources Mentioned Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility* Hey (We’re Not All) Guys! Why I Don’t Use “You Guys” Related Episodes How to Tame Workplace Incivility Use Power for Good and Not Evil How to Manage Abrasive Leaders How to Make Inclusion Happen Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 31, 2018
387: Get People to Stop Coming Back With the Same Problems, with Corrinne Armour
33:58
Corrinne Armour: Leaders Who Ask Corrinne is an accredited Master Certified Coach with the International Coaching Federation and a certified Neuro-Linguistic Programming Practitioner. She’s the author and co-author of several leadership books, most recently Leaders Who Ask: Building a Fearless Culture by Telling Less and Asking More*. Key Points You’re not developing your people if you’re constantly giving them all the answers. If you don’t have an awareness of something, you can’t change it. Ask your reports, “What have you tried so far, and what do you think I’m going to tell you to do?” Bonus Audio Why being clever doesn’t always make you a better manager Resources Mentioned Leaders Who Ask: Building a Fearless Culture by Telling Less and Asking More* Special book offer for Australian listeners (Use code: COACHINGFORLEADERS) Free resources for leaders from Corrinne Corrinne’s Leaders Who Ask program Book Notes Download my highlights from Leaders Who Ask in PDF format (free membership required). Related Episodes How to Improve Your Coaching Skills, with Tom Henschel These Coaching Questions Get Results, with Michael Bungay Stanier The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 24, 2018
386: Unconscious Mistakes Women Make, with Lois Frankel
38:26
Lois Frankel: Nice Girls Don’t Get the Corner Office Lois Frankel is the President of Corporate Coaching International, a bestselling author, executive coach, and an internationally-recognized expert in the field of leadership development for women. She is the author of the New York Times bestselling books Nice Girls Don’t Get the Corner Office*, Nice Girls Don’t Get Rich*, and Nice Girls Just Don’t Get It*. Key Points Women often back off when they see things get competitive. Don’t confuse other people in the workplace with relationships you’ve had in the past. When negotiating, women should focus more on the relationship. Bonus Audio Behavior has changed, attitudes haven’t Don’t be the company’s conscience Resources Mentioned Nice Girls Don't Get the Corner Office* by Lois Frankel Nice Girls Don't Get Rich* by Lois Frankel The Male Factor: The Unwritten Rules, Misperceptions, and Secret Beliefs of Men in the Workplace* by Shaunti Feldhahn “Ask Liz” with Liz Weston Connect with Lois Frankel on LinkedIn Book Notes Download my highlights from Nice Girls Don't Get the Corner Office in PDF format (free membership required). Related Episodes How to Handle Workplace Bullying How to Manage Your Inner Critic How Women Make Stronger, Smarter Choices How to Help the Underdog Thrive Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 17, 2018
385: The Power of Vulnerability in Leadership, with Jason Brooks
33:14
Jason Brooks Jason Brooks is a member of the Coaching for Leaders Academy and principal of a high school in Los Angeles. Key Points People respond to honesty from a leader. Admitting that you don’t know all the answers helps build bridges and gets your team working together. Deciding what not to do can actually be harder than deciding what to do. Working out a vision for your life can reduce the constant anxiety of wondering whether you’re making the best use of your time. Resources Mentioned Racism in America, with Jason Brooks The Power of Vulnerability, with Brené Brown Related Episodes How to Get the Ideal Team Player How to Deal With the Diminishers How to Create a Vivid Vision Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 15, 2018
384: Your Attitude Defines Your Altitude, with Howard “H” White
35:38
Howard “H” White: Believe to Achieve Howard “H” White was an NBA draft pick until knee injuries put a stop to his basketball career. Today he is vice president of Jordan Brand and has been with the company for thirty-five years. With Nike’s support, he founded the Believe to Achieve program, an innovative traveling seminar designed to encourage youth to believe in themselves and adults to mentor them. He’s the author of the book by the same name: Believe to Achieve: See the Invisible, Do the Impossible*. Key Points We often set our sights too low. Others often see things in us that we don’t see ourselves. How do you make others see the best in themselves? Everybody wants something in life, but there are very few who are willing to give up anything to get it. Bonus Audio Developing realistic expectations Resources Mentioned Believe to Achieve: See the Invisible, Do the Impossible* by Howard “H” White Book Notes Download my highlights from Believe to Achieve in PDF format (free membership required). Related Episodes Everyday People, Extraordinary Leaders: Olivia Klaus Leadership Lessons from the Challenger Disaster The Way to Grow Your Leadership Career The Choice for Compassion Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 10, 2018
383: How to Handle Change and More Questions, with Bonni Stachowiak
39:54
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Listener Questions Andrew asked about dealing with change on a personal level. Katie asked about inspiring movement for more recognition in her organization. Thomas asked for suggestions on his new role overseeing two related, but different, departments. Loveleena was looking for a suggestion for an article on executive presence. Paul asked for ideas on leading a full commissioned sales team. Resources Mentioned Transitions: Making Sense of Life's Changes by William Bridges* Managing Transitions: Making the Most of Change by William Bridges* Leading Change by John Kotter* Our Iceberg is Melting by John Kotter* Drive: The Surprising Truth About What Motivates Us by Daniel Pink* That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships by Debra Tannen* The Look & Sound of Leadership podcast episodes on executive presence from Tom Henschel Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by Brené Brown* Related Episodes Benefits You Get from a Recognition Program Ten Steps to Create a Recognition Program The Four Unique Types of Teams How to Create Team Guidelines Start with Why, with Simon Sinek How to Succeed with Leadership and Management, with John Kotter Enhance Your Executive Presence How to Lead Top-Line Growth Executive Presence with Your Elevator Speech The Path to Start Leading Your Team Three Steps to Great Career Conversations Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 03, 2018
382: How to Inspire Shared Learning, with Dan Schawbel
32:21
Dan Schawbel: Back to Human Dan Schawbel is a New York Times bestselling author, a partner and research director at Future Workplace, and the founder of both Millennial Branding and WorkplaceTrends.com. He is the bestselling author of two career books, Promote Yourself* and Me 2.0*, and now his newest book, Back to Human: How Great Leaders Create Connection in the Age of Isolation*. Key Points We have to learn at the speed of business. Make learning a central part of what we do. The best source of knowledge is our coworkers. People learn by doing. Make learning a part of your daily routine. In addition to traditional things like pay and benefits, many prospective employees are also interested in what they’ll learn on a job. Resources Mentioned Back to Human: How Great Leaders Create Connection in the Age of Isolation by Dan Schawbel * Related Episodes Promote Yourself (and Others) Through Intrapreneurship, with Dan Schawbel (episode 163) How Superbosses Master the Flow of Talent, with Sydney Finkelstein (episode 236) Essentials of Adult Development, with Mindy Danna (episode 273) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Nov 26, 2018
381: Serve Others Through Marketing, with Seth Godin
37:08
Seth Godin: This is Marketing Seth Godin was recently inducted into the American Marketing Association’s Hall of Fame and is the author of one of the most popular blogs in the world. He founded TheMarketingSeminar.com and the altMBA. Seth is the author of eighteen best‑sellers that have been translated into more than thirty‑five languages, including his newest book, This Is Marketing: You Can’t Be Seen Until You Learn to See*. Key Points The world is fragmented into many groups; there is no more mass market. Each of us has the ability to market the work we are doing through our actions. The hard work begins by choosing the smallest group of people you can live with and ignoring everyone else. Pick ten people. Find something that will amaze and delight the ten. And if you can’t, then start over. Resources Mentioned This Is Marketing* by Seth Godin Tribes* by Seth Godin Permission Marketing* by Seth Godin First, ten by Seth Godin Book Notes Download my highlights from This is Marketing in PDF format (free membership required). Related Episodes Getting Things Done with David Allen (episode 184) Start With Why Featuring Simon Sinek (episode 223) How to Be a Non-Conformist, with Adam Grant (episode 238) How to Succeed with Leadership and Management, with John Kotter (episode 249) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Nov 19, 2018
380: How to Find Confidence in Conflict, with Kwame Christian
37:45
Kwame Christian: Negotiate Anything Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. He hosts the top negotiation podcast, Negotiate Anything, and is the author of the new book: Nobody Will Play With Me: How to Find Confidence in Conflict*. Key Points Three points to the breakdown of communication: The Frame (the storyline) The Pace (how fast) The Direction (what issues you’re talking about) Three steps of compassionate curiosity: Acknowledging emotions Getting curious with compassion Joint problem solving Resources Mentioned Kwame’s Negotiation guide Negotiate Anything podcast by Kwame Christian Nobody Will Play With Me: How to Find Confidence in Conflict* Anchoring episode on Negotiate Anything Book Notes Download my highlights from Nobody Will Play With Me in PDF format (free membership required). Related Episodes Negotiating As If Your Life Depended On It, with Chris Voss (episode 262) Negotiation Tactics for Results, with Kwame Christian (episode 311) Have Conversations That Matter, with Celeste Headlee (episode 344) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Nov 12, 2018
379: Influence Without Authority and More Questions, with Bonni Stachowiak
35:10
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Samantha asked about what to do if you have a problem employee that is affecting the team. Pat asked about how to show respect for difficult work while also setting clear boundaries for ethical behavior. Ashish asked about using buzzwords and complexity vs. keeping language simple. Craig wanted to know how to influence people whom you have no direct control. Resources Mentioned Theory in Practice* by Chris Argyris Temple Grandin Double-loop learning Team of Teams* by General Stanley McChrystal Related Episodes What Search Dogs Can Teach You About Engagement (episode 25) Use Power for Good and Not Evil (episode 254) How to Challenge Directly and Care Personally (episode 302) Five Steps to Hold People Accountable (episode 306) Executive Presence with Your Elevator Speech (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Nov 05, 2018
378: The Way to Stay Grounded, with Parker Palmer
38:41
Parker Palmer: On the Brink of Everything Parker Palmer is the founder and senior partner emeritus of the Center for Courage & Renewal and is a world-renowned writer, speaker, and activist who focuses on issues in education, community, leadership, spirituality and social change. He is the author of the newly published book, On the Brink of Everything: Grace, Gravity, and Getting Old*. Key Points “The unexamined life is not worth living.” —Socrates Encourage people to examine the fears they have about looking inward. When we befriend what we are afraid of, it will become our friend. “If you can’t get out of it, get into it.” —Outward Bound motto Focus on building goodwill in your business because it repays many times over. Resources Mentioned On the Brink of Everything: Grace, Gravity, and Getting Old* by Parker Palmer The New Better Off: Reinventing the American Dream* by Courtney Martin Outward Bound Book Notes Download my highlights from On the Brink of Everything in PDF format (free membership required). Related Episodes How to Manage Your Inner Critic, with Tara Mohr (episode 232) The Power of Solitude, with Mike Erwin (episode 308) The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 29, 2018
377: How to Lead an Offsite, with Tom Henschel
37:49
Tom Henschel: The Look & Sound of Leadership Executive coach Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Key Points An offsite doesn’t have to actually be offsite, but it needs to be treated like it is. What do you want the team to know that they don’t know now? Or what do you want them to be able to do that they can’t do now? An offsite is a great way to just talk and have experiences together that you don’t normally have time for. Really skilled facilitation is an art, not a science. Think about the why before the what. A good offsite is the start of a process, not the end of a process. If the offsite is really productive, it creates more work. Leaders should adopt the language of the offsite and use it repeatedly so people don’t forget. Bonus Audio How to balance fun versus professional in an offsite Resources Mentioned Fieldbook of Team Interventions: Step-by-Step Guide to High Performance Teams* by Harry Eggleton and Judy Rice Liberating Structures Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators* by Patrick Lencioni The Thiagi Group Leading Offsites episode from The Look & Sound of Leadership Related Episodes The Four Unique Types of Teams, with Susan Gerke (episode 138) How to Create Team Guidelines, with Susan Gerke (episode 192) How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 22, 2018
376: How to Become the Person You Want to Be, with James Clear
36:17
James Clear: Atomic Habits James Clear is an author and speaker focused on habits, decision-making, and continuous improvement. He is a regular speaker at Fortune 500 companies and his work is used by teams in the NFL, NBA, and MLB. He’s the author of the new book, Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones*. Key Points Goals are great for deciding what direction you want to head, but to actually get there it’s all about your systems. Results aren’t what needs to change; the processes and habits are what need to change. Start with the identity you want for yourself and build your habits to reinforce that identity. Your habits are what prove your identity to yourself. Habits are like compound interest for self-improvement. Bonus Audio How habits reinforce your identity Resources Mentioned Atomic Habits* by James Clear James Clear on Annual Reviews Related Episodes Getting Things Done with David Allen (episode 184) Create Behavior That Lasts With Marshall Goldsmith (episode 196) The Best Way to Make New Habits Reality (episode 217) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 15, 2018
375: A Useful Mindset for New Leaders, with Mark Ipaviz
35:26
Mark Ipaviz: ELEVEN Australia Mark Ipaviz is a member of the Coaching for Leaders Academy and National Sales Manager at Ozdare where he manages the brand ELEVEN Australia. Key Points Create an environment where people come to work absolutely loving every second of their day. If you create an environment where everyone feels loved, you create a family. If you take care of your people, they will take care of your customers. Resources Mentioned ELEVEN Australia How to Win Friends and Influence People* by Dale Carnegie The 7th Habits of Highly Effective People* by Stephen Covey The 5 Levels of Leadership by John C. Maxwell The Coaching Habit* by Michael Bungay Stanier Related Episodes These Coaching Questions Get Results (episode 237) How to Get the Ideal Team Player (episode 301) Your Permission to Fail (episode 338) Three Steps to Great Career Conversations (episode 370) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 13, 2018
374: How to Get Moving, with Scott Harrison
38:13
Scott Harrison: charity: water Scott is the founder and CEO of charity: water, one of the most visible non-profit organizations in America. He’s author of the new book Thirst: A Story of Redemption, Compassion, and a Mission to Bring Clean Water to the World. Key Points If you’re chasing the wrong things there will never be enough. To do remarkable things you must have remarkable clarity of vision. Pick one thing and focus all of your energy on it. Resources Mentioned Thirst by Scott Harrison* Video: The Spring Thirstbook.com The Spring Related Episodes How to Be a Non-Conformist, with Adam Grant (episode 238) Four Steps to Get Unstuck and Embrace Change (episode 297) Six Tactics to Achieve Extraordinary Performance (episode 337) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 08, 2018
373: How to Connect Personal Growth to Business Outcomes, with Jonathan Raymond
39:01
Jonathan Raymond: Good Authority Jonathan Raymond is the founder of Refound, where he and his team work with organizations to create a company culture based in personal growth. He’s the author of the book Good Authority: How to Become the Leader Your Team Is Waiting For*. Key Points People often separate their career goals from the personal development goals, and it doesn’t have to be that way. Leaders often have a quick chat and then leave the conversation without actually making any deep connections. We often don’t ask a question and leave it enough time to breathe. Employees get lots of feedback, but it’s often not helpful feedback. Think about feedback as a diagnostic tool. Leaders no longer need to be the problem solvers — they need to help make space for others to solve problems. Employees are looking for emotional transparency. Bonus Audio Emotional Intelligence and Women in the Workplace Resources Mentioned Good Authority by Jonathan Raymond* Refound Book Notes Download my highlights from Good Authority in PDF format (free membership required). Related Episodes Five Steps to Hold People Accountable (episode 306) The Path of Humble Leadership (episode 363) Three Steps to Great Career Conversations (episode 370) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 01, 2018
372: Leverage Your Defining Moments, with Lynne Whiteford
31:08
Lynne Whiteford: Defining Moments Lynne Whiteford is a talent management executive who’s led in many capacities, including a focus in learning, leadership development, success planning, and organizational design. Most recently she served as vice president at Disney ABC Television Group. Key Points Recognize and leverage your defining moments. Realize that careers are not straight lines. It’s okay to not know the next step and to experiment. Careers get messy for all of us, at least sometimes, along the way. Related Episodes Growth Mindset Helps You Rise From the Ashes (episode 326) How to Be a Happier Person (episode 334) Three Steps to Great Career Conversations (episode 370) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 24, 2018
371: Get Smart About Assessments, with Ken Nowack
37:49
Ken Nowack: Envisia Learning Ken Nowack is a licensed psychologist and President and Chief Research Officer of Envisia Learning. Ken also serves as Chief Learning Officer of Organizational Performance Dimensions and is a member of the Consortium for Research on Emotional Intelligence in Organizations and is a lecturer at UCLA’s Anderson School of Management. Key Points The three types of assessments: Personality and style-based tools Skills and abilities Interests, values, and motives Resources Mentioned talenttools.org Clueless* by Sandra Mashihi and Kenneth Nowack Envisia Learning Finding the Career That Fits You* The Ultimate Guide to Using Your Strengths to Get Hired* Related Episodes Susan Cain on The Power of Introverts (episode 44) Leverage StrengthsFinder for Your Team (episode 293) How to Leverage Your 360 (episode 341) Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com.
Sep 17, 2018
370: Three Steps to Great Career Conversations, with Russ Laraway
36:47
Russ Laraway: Career Conversations Russ is the Vice President of People at Qualtrics and was previously the Co-Founder and COO of Candor, Inc. working with Kim Scott, the author of Radical Candor*. He’s also been an executive at both Twitter and Google — and a company commander in the United States Marine Corps. Key Points The three career conversations: The life story The career vision The career action plan Questions to help ask when career visioning: What size company What industry What title Four steps of the career action plan: Develop your role Get news skills through training Develop your network Talk about next step in your career Resources Mentioned Radical Candor* by Kim Scott Radical Candor Related Episodes An Astronaut’s Guide To Life On Earth (episode 149) How Superbosses Master the Flow of Talent (episode 236) How to Challenge Directly and Care Personally (episode 302) What Great Technical People Leverage From Leadership (episode 312) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 10, 2018
369: Move From Theory to Practice, with Steve Schroeder
23:35
Steve Schroeder Steve Schroeder is a member of the Coaching for Leaders Academy and is a clinical practice manager in the pharmacy industry. Key Points Listen to what the other person is saying instead of trying to come up with an answer for what they’re doing. Don’t worry about solving all the problems — just ask yourself if you asked the right questions to help people solve their own problems. In some cases, by not holding people accountable you’re actually hurting their future career. Resources Mentioned The Coaching Habit* by Michael Bungay Stanier Leading Change* by John Kotter Success Talks podcast: Shawn Achor on the Secret to Reaching Big Potential Related Episodes These Coaching Questions Get Results (episode 237) How to Succeed with Leadership and Management (episode 249) The Truth and Lies of Performance Management (episode 361) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 08, 2018
368: The Way to Take Ownership and More Questions, with Tom Henschel
37:36
Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Listener Questions Jennifer asked about how to not take criticism personally when she receives it. Matt wondered if highly emotional intelligent leaders experience self-doubt. Lillian asked how she could influence the work that is being delegated to her. Amber wanted to know what she could do to address organizational change fatigue. Resources Mentioned Jennifer Garvey Berger at Growth Edge Coaching How to Stop Worrying and Start Living* by Dale Carnegie Leading Change* by John Kotter Our Iceberg is Melting* by John Kotter Start With Why* by Simon Sinek The EQ Edge* by Steven Stein and Howard Book Difficult Conversations* by Douglas Stone, Sheila Heen, and Bruce Patton Thanks for the Feedback* by Douglas Stone and Sheila Heen Who Moved my Cheese* by Spencer Johnson Related Episodes The Seven Steps You Follow To Delegate Work (episode 117) How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) Start With Why, with Simon Sinek (episode 223) Turn Followers Into Leaders, with David Marquet (episode 241) Essentials of Adult Development, with Mindy Danna (episode 273) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 03, 2018
367: How to Support Peak Performance, with Nada Wentzel
36:32
Nada Wentzel: The Jonah Group Nada Wentzel is Global Solutions Director at the Jonah Group. She is a master coach, facilitator and international speaker, with qualifications in mechanical engineering, neuroscience, and organizational psychology. Key Points In terms of decision-making, the brain doesn’t actually know the difference between imaginary and real. The thought of something bad happening can shift our direction. Pain is an 8x stronger motivator than pleasure. We’re designed to respond well to stress, but we are not designed to be in a chronic stress mode. This about a 2-degree shift and how far a little adjustment can take you. Create an optimal stress level that keeps people engaged but not burnt out. Discuss the three H’s: Heartache, hero, highlight Resources Mentioned Nada Wentzel The Jonah Group Related Episodes The Path to Start Leading Your Team, with John Piñeiro (episode 349) The Value of Pivoting for Growth, with Beth Garrison (episode 351) How Personal Clarity Engages Others, with Jeff Phipps (episode 357) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 27, 2018
366: How to Move From Victim to Victor, with John Sanei
38:39
John Sanei: What’s Your Moonshot? John Sanei is a trend specialist, business strategist, keynote speaker, author, entrepreneur, and a Singularity University faculty member, working with clients across industries and around the world. He’s the author of the book What's Your Moonshot?: Future-proof yourself and your business in the age of exponential disruption* and also the newly released book Magnetiize: Stop the chase. Understand the change. Take control of your future*. Key Points The lens we use to look at the world and ourselves is actually how the world reacts back to us. What we look for is what we find. When you finish complaining and moaning, are you empowered or disempowered? We have an incredible privilege of choice to either take responsibility or to blame. The 3 types of victims: Martyr victim - the victim who feels sorry for themselves Arrogant inferior victim - the person who cuts others down so he or she can feel better about themself Arrogant superior victim - the person who thinks all problems are below them, that everybody else is a fool who can’t do anything right Bonus Audio The Importance of Kindness Resources Mentioned What's Your Moonshot?: Future-proof yourself and your business in the age of exponential disruption by John Sanei* Magnetiize: Stop the chase. Understand the change. Take control of your future by John Sanei* John Sanei's site Book Notes Download my highlights from What's Your Moonshot? in PDF format (free membership required). Related Episodes Ten Ways to Pick Yourself Up When You’re Beaten Down (episode 85) How to Manage Your Inner Critic (episode 232) The Power of Solitude (episode 308) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 20, 2018
365: The Starting Point for Mindfulness, with Michelle Maldonado
36:06
Michelle Maldonado: Mindfulness Michelle is Founder and CEO of Lucenscia, a human potential and business strategy firm dedicated to developing leaders and organizations with positive impact in the world. Michelle is a faculty member and Meta-Coach for Daniel Goleman's inaugural Emotional Intelligence Coaching Certification Program. Her work has been featured by the Human Capital Institute, the Mindful Leadership Summit, Leadership Excellence, and Chief Learning Officer. Key Points Mindfulness is paying attention to what’s happening in the present moment — in the body, in the mind, in the external environment — with an attitude of curiosity and kindness. What are you thinking, and how is that impacting your interaction with the person before you? There is a different quality of experience when you’re paying attention to what’s happening. The easiest way to get started with mindfulness is to focus on your breathing. Bonus Audio Michelle on Clarity and Resilience Resources Mentioned Emotional Intelligence Coaching Certification Search Inside Yourself Leadership Institute Lucenscia (Michelle’s firm) Flourish by Martin E. P. Seligman* In Group vs Out Group with David Eagleman * Recommended Reading Unconscious Bias: Turning Discovery and Awareness Into Action and Impact Finding the Space to Lead: A Practical Guide to Mindful Leadership* by Janice Marturano Search Inside Yourself: The Unexpected Path to Achieving Success, Happiness* by Chade-Meng Tan The Emotional Life of Your Brain: How Its Unique Patterns Affect the Way You Think, Feel, and Live — and How You Can Change Them* by Richard Davidson and Sharon Begley Mindfulness for Beginners: Reclaiming the Present Moment — and Your Life* by Jon Kabat-Zinn The Mindful Day: Practical Ways to Find Focus, Calm, and Joy From Morning to Evening* by Laurie Cameron Creating Mindful Leaders: How to Power Down, Power Up, and Power Forward* by Joe Burton Related Episodes Have Conversations That Matter, with Celeste Headlee (episode 344) Enhance Your Self-Awareness, with Daniel Goleman (episode 353) The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 13, 2018
364: Finding Courage to Lead and More Questions, with Bonni Stachowiak
37:19
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Garfield asked about how to lead a team that doesn’t have enough to do. Kevin wondered how his disability might be affecting his ability to lead his team. Roland asked for advice on working for a disengaged leader. Jane wanted to know if she should stay with her organization if there’s no clear path forward to make things better. Resources Mentioned The 7 Habits of Highly Effective People* by Stephen Covey Scrum Seth Godin’s blog Leading Change* by John Kotter Our Iceberg is Melting* by John Kotter and Holger Rathgeber Feel the Fear and Do It Anyway* by Susan Jeffers Related Episodes How to Manage Your Inner Critic, with Tara Mohr (episode 232) How to Succeed with Leadership and Management, with John Kotter (episode 249) How to Actually Move Numbers, with Chris McChesney (episode 294) How to Create a Vivid Vision, with Cameron Herold (episode 345) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 06, 2018
363: The Path of Humble Leadership, with Edgar Schein and Peter Schein
36:23
Edgar Schein and Peter Schein: Humble Leadership Ed Schein is Professor Emeritus of MIT’s Sloan School of Management. He is the author of many books and publications, including the new book Humble Leadership*. Peter Schein is the cofounder and COO of the Organizational Culture and Leadership Institute and co-author of Humble Leadership*. Key Points The problems today’s leaders face are becoming more and more complex, and leaders can no longer be expected to know all the answers. All people are vulnerable in one sense because nobody knows everything. The value systems of many companies do not incentivize managers to get the most out of their teams, instead of rewarding managers for playing up to management. Bonus Audio Transparency, Openness, and Safety Resources Mentioned Humble Leadership* by Edgar and Peter Schein Organizational Culture and Leadership Institute Related Episodes How to Be a Non-Conformist, with Adam Grant (episode 238) Turn Followers Into Leaders, with David Marquet (episode 241) How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271) How to Be a Happier Person, with Neil Pasricha (episode 334) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 30, 2018
362: Grow Beyond What is Safe, with John Corcoran
35:53
John Corcoran: Rise25 John Corcoran is a recovering attorney, writer, and former speechwriter to both President Bill Clinton and the Governor of California. Throughout his career, John has worked in Hollywood, the heart of Silicon Valley, and ran his own law firm in the San Francisco Bay Area catering to small business owners and entrepreneurs. He is also the creator of Smart Business Revolution, Rise25, and the Smart Business Revolution podcast. Key Points You have to place a premium on relationships, no matter what industry you’re in. Many people resist pivoting because of the relationships they might leave behind. If you’re not hearing No very often, you’re not trying hard enough. If you get No’s, it means you’re on the cusp of a new level. Resources Mentioned Rise25 Smart Business Revolution Smart Business Revolution podcast Related Episodes How To Create Your Personal Networking Plan, with John Corcoran (episode 106) Six Ways to Recover From a Bad First Impression, with John Corcoran (episode 169) Get ROI From Professional Associations, with John Corcoran (episode 209) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 23, 2018
361: The Truth and Lies of Performance Management, with Michael Bungay Stanier
35:13
Michael Bungay Stanier: The Coaching Habit Michael Bungay Stanier is the founder of Box of Crayons, a company best known for teaching 10-minute coaching so that busy managers can build stronger teams and get better results. He’s the author of The Coaching Habit*, a Wall Street Journal bestseller that’s been the #1 coaching book on Amazon since its release. Key Points If you become more coach-like, you’ll be able to have more impact without working as hard. Every culture is different, so they’ll require different systems. Focus less on performance appraisals and more on coaching conversations. There is a natural tension between the organization as a machine and the human beings who work there. Resources Mentioned The Truth & Lies of Performance Management report The Coaching Habit* by Michael Bungay Stanier Report Notes Download my highlights from The Truth & Lies of Performance Management in PDF format (free membership required). Related Episodes These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 16, 2018
360: Reply All to Conversations With Listeners
39:09
Dave Stachowiak: Coaching for Leaders Dave shares relevant dialogue from recent interactions with Coaching for Leaders listeners. Key Points “The beginning of wisdom is the definition of terms.” -Socrates “You can have everything in life you want if you’ll just help enough other people get what they want.” -Zig Ziglar Leadership is where you are going. Management is how to get there. Mentoring should be a two-way street. The mentor should be getting as much insight and wisdom as the mentee. Real selling is providing solutions to problems and building relationships. At the root of every human conflict is unclear expectations. Bonus Audio How to Manage a Sales Organization Resources Mentioned Getting Things Done* by David Allen* Todoist Things OmniFocus LearnOmniFocus.com* Full Focus Planner Steve Jobs Stanford Commencement Address How I Became The Fresh Prince of Bel-Air Financial Intelligence* by Joe Knight The 100 Best Business Books of All Time* by Jack Covert, Todd Sattersten, and Sally Haldorson* Youtility* by Jay Baer Law 101* by Jay Feinman Let's Get Real or Let's Not Play* by Mahan Khalsa and Randy Illig The Coaching Habit* by Michael Bungay Stanier Dave’s GoodReads Dealstorming* by Tim Sanders (Bonus Audio) Related Episodes What Is Coaching and Why It’s Different From Other Development Tools (episode 4) To Sell is Human, with Daniel Pink (episode 84) Getting Things Done, with David Allen (episode 184) How to Create Team Guidelines, with Susan Gerke (episode 192) How to Make Deep Work Happen, with Cal Newport (episode 233) These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237) How to Succeed with Leadership and Management, with John Kotter (episode 249) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) How to Actually Move Numbers, with Chris McChesney (episode 294) How to Lead Top-Line Growth, with Tim Sanders (episode 299) The Path to Start Leading Your Team, with John Piñeiro (episode 349) The Value of Coaching Certifications (MemberCast 5) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 09, 2018
359: Handling Idea Theft and More Questions, with Bonni Stachowiak
31:14
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Emily asked about how to deal with the overwhelming feeling of wanting to improve on everything at once that’s discussed on the show. Bartel asked about what he could do to keep his boss from stealing his ideas. Colin asked how he could develop and maintain a growth-oriented mindset without the formal support of his organization. Resources Mentioned Coaching for Leaders Academy FeedForward from Marshall Goldsmith Life Styles Inventory from Human Synergistics The Empowered Manager* by Peter Block Related Episodes Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318) How to Deal with Opponents and Adversaries, with Peter Block (episode 328) Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337) Seven Steps to Landing Professional Development Funding (MemberCast 7) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 02, 2018
358: How to Lead Meetings That Get Results, with Mamie Kanfer Stewart
39:51
Mamie Kanfer Stewart: Momentum Mamie Kanfer Stewart is the founder and CEO of Meeteor, a global venture providing meeting management solutions. She’s the author along with Tai Tsao of the book Momentum: Creating Effective, Engaging, and Enjoyable Meetings*. Key Points Six reasons we have meetings: Connect Align Decide Ideate/Brainstorm Plan Produce Three kinds of people that are involved in a meeting are people who need to be: Consulted Informed Engaged Resources Mentioned Download the first chapter of Momentum The Modern Manager podcast Momentum: Creating Effective, Engaging, and Enjoyable Meetings* Book Notes Download my highlights from Momentum in PDF format (free membership required). Related Episodes How to Create Team Guidelines, with Susan Gerke (episode 192) How to Maximize Standing Meetings and More Questions, with Bonni Stachowiak (episode 212) The Way to Conduct One-on-Ones, with Zvi Band (episode 246) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 25, 2018
357: How Personal Clarity Engages Others, with Jeff Phipps
35:36
Jeff Phipps Jeff Phipps is the Managing Director and General Manager for ADP in the UK and Ireland. He’s used what he’s discovered from this podcast to deliver business results, not just in financial terms, but in significant improvements to associate engagement. Key Points Jeff’s three pillars of management: Have a lifelong journey of learning. Commit to diversity. Be clear about the role your business plays in society. Related Episodes Create Behavior That Lasts, with Marshall Goldsmith (episode 196) Start With Why, with Simon Sinek (episode 223) How to Make Deep Work Happen, with Cal Newport (episode 233) Turn Followers Into Leaders, with David Marquet (episode 241) How to Engage With Humor, with David Nihill (episode 245) How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 23, 2018
356: Four Rules to Get Control of Your Money, with Jesse Mecham
37:35
Jesse Mecham: You Need a Budget Jesse Mecham is the CEO and Founder of You Need A Budget* (YNAB). He’s on a mission to help people stop living paycheck to paycheck, get out of debt, and save more money. He recently released his book by the same name, You Need a Budget*, a Wall Street Journal Bestseller. Key Points Be as vigilant with your money as you are with your time. Constraints allow us to be creative. When your options are endless, you’re frozen. Most people’s monthly budgets underestimate actual long-term expenses. Your emergency fund should be for more than just things you forgot to plan for. Budgeting is about looking forward and actively adjusting. The Four Rules for Budgeting: Give Every Dollar a Job Embrace Your True Expense Roll With the Punches Age Your Money Bonus Audio Handling allowances with your kids Resources Mentioned You Need A Budget* (YNAB) A Beautiful Constraint* by Adam Morgan and Mark Barden* The Opposite of Spoiled* by Ron Lieber Book Notes Download my highlights from You Need A Budget in PDF format (free membership required). Related Episodes How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207) How to Manage Your Money, with Jill Schlesinger (episode 322) Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 18, 2018
355: How to Approach Corporate Budgeting, with Jody Wodrich
39:44
Jody Wodrich: Corporate Budgeting Jody Wodrich is an executive leader in Southern California and has served his organization for over 20 years. On this episode, he shares some of the key leadership skills and considerations when creating an organizational budget. Key Points When budgeting, think about the big picture. Start off simple with the fixed and flexible expenses. Money is the foundation behind what you do, but people are the ones implementing them. Think about the people when making budgets. If you don’t budget your money, it will just seem to evaporate and you’ll have no idea where it went. Don’t just examine your budget once a year. Think about how closely you’re watching your money. Related Episodes Improve Your Financial Intelligence, with Joe Knight (episode 244) How to Benefit From Conflict, with Susan Gerke (episode 263) Negotiation Tactics for Results, with Kwame Christian (episode 311) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 11, 2018
354: Handling Defensiveness and More Questions, with Bonni Stachowiak
33:16
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Marcelo asked about how to navigate boundaries between personal and professional relationships. Martin asked for advice on handling defensiveness from an employee. Louise wanted our advice on negotiating a new position in her company — and potentially stepping away from leadership. Resources Mentioned Books by Edgar Shein* The Coaching Habit* by Michael Bungay Stanier Dan Pink’s 1-3-20 podcast Seth Godin’s Akimbo podcast Getting Things Done podcast NPR: Up First podcast Pod Save the People podcast Ear Hustle podcast Brains On podcast Related Episodes The Seven Steps You Follow To Delegate Work (episode 117) How to Manage Former Peers, with Tom Henschel (episode 257) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 04, 2018
353: Enhance Your Self-Awareness, with Daniel Goleman
37:39
Daniel Goleman: Emotional Intelligence In 1995, Daniel Goleman published the blockbuster bestselling book Emotional Intelligence*, a book that now has more than 5 million copies in print worldwide in 40 different languages. He’s the author of a new series of primers for the competencies of emotional and social intelligence, titled Building Blocks of Emotional Intelligence* and he’s launching an emotional intelligence coaching certification. Key Points Emotional Intelligence has given us permission to talk about emotion in the workplace. Emotional Intelligence is about how well you can manage yourself. Self-awareness is fundamental. If you have a sense of your true strengths and weaknesses, you can have self-confidence that is based on reality. If you feel your emotions flaring up, pause and name what’s going on. That’ll allow the executive part of your brain to take back charge. Notice what your triggers are and intentionally avoid them. Self-awareness can give you insights into bad habits you might have as a leader. Resources Mentioned Emotional Intelligence Coaching Certification Building Blocks of Emotional Intelligence Primers* by Daniel Goleman, et al. What Makes a Leader: Why Emotional Intelligence Matters* by Daniel Goleman Emotional and Social Competence Inventory Book Notes Download my highlights from Emotional Self-Awareness in PDF format (free membership required). Related Episodes Create Behavior That Lasts, with Marshall Goldsmith (episode 196) The Choice for Compassion, with Edith Eger (episode 336) How to Leverage Your 360, with Tom Henschel (episode 341) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 28, 2018
352: How to Find Your Calling, with Ken Coleman
38:42
Ken Coleman: One Question Ken Coleman is a Dave Ramsey personality and host of The Ken Coleman Show and the top-rated EntreLeadership Podcast. He’s also the author of One Question: Life-Changing Answers from Today’s Leading Voices*. Ken joined the Dave Ramsey team in 2014 and frequently guest hosts The Dave Ramsey Show, the third-ranked nationally syndicated talk radio show in America. Key Points The fear of the unknown scares us from changing careers. The fear of regret may outweigh other fears. Ask yourself who you most want to help and what problem you most want to solve. The sweet spot is when you use your top talent to perform your top passion. The safe decision is often not the smartest decision. Resources Mentioned The Ken Coleman Show EntreLeadership Podcast One Question: Life-Changing Answers from Today’s Leading Voices* by Ken Coleman Finding the Career That Fits You* The Ultimate Guide to Using Your Strengths to Get Hired* Related Episodes An Astronaut’s Guide To Life On Earth, with Chris Hadfield (episode 149) How to Know When to Move On (episode 175) How to Figure Out Your Career, with Scott Anthony Barlow (episode 259) The Benefit of Being a Rookie, with Liz Wiseman (episode 340) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 21, 2018
351: The Value of Pivoting for Growth, with Beth Garrison
34:52
Beth Garrison: Shaping Development Beth Garrison is the senior consultant of Shaping Development and the owner of Operant Coffee. She is a board certified behavior analyst by training — and previously was the CEO of a non-profit services division. She’s in her second year of membership in the Coaching for Leaders Academy. Key Points When you create new boundaries, relationships can change. Once you’ve set boundaries, you can finally start to focus on the things you always wanted to. It’s a good thing to go outside of your direct network to work through tough problems. Flexibility is very important in today’s fast-paced world. Resources Beth Garrison on LinkedIn Getting Things Done* by David Allen The Power of Weak Connections, with David Burkus (episode 347) Pivot* by Jenny Blake Permission to Screw Up* by Kristen Hadeed The Five Temptations of a CEO* by Patrick Lencioni Walden Two* by B. F. Skinner Related Episodes Getting Things Done, with David Allen (episode 184) How to Get the Ideal Team Player, with Patrick Lencioni (episode 301) Your Permission to Fail, with Kristen Hadeed (episode 338) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 19, 2018
350: How to Create an Unstoppable Culture, with Ginger Hardage
39:53
Ginger Hardage: Unstoppable Cultures Ginger Hardage is the former senior vice president of culture at Southwest Airlines. She led a team responsible for building and sustaining the organization’s legendary culture and communications enterprise, resulting in 23 consecutive years on Fortune’s list of Top 10 Most Admired Companies in the World. Key Points Three Characteristics of an Unstoppable Culture: Putting people first Constantly nourishing your culture Sharing stories relentlessly Cultures don’t happen accidentally — they have to be managed. Start with your company values and then hire for those values. Use peers to help select and interview candidates. If the leadership team is not fully engaged, employees will be able to tell. Capture customer stories and share them with your employees. Set your company vision and expectations, but don’t prescribe how you employees must go about doing it. Resources Mentioned Hire Tough Manage Easy* by Mel Kleiman Unstoppable Cultures Unstoppable Cultures Fellowship Exuberant Dancing Airport Employee Will Instantly Make Your Day More Enjoyable How Southwest Airlines Uses Emotional Storytelling To Connect With Its Customers Turn the Ship Around* by David Marquet Related Episodes Turn Followers Into Leaders, with David Marquet (episode 241) How to Get the Ideal Team Player, with Patrick Lencioni (episode 301) The Way to Capture the Power of Moments, with Chip Heath (episode 329) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 14, 2018
349: The Path to Start Leading Your Team, with John Piñeiro
32:29
John Piñeiro John Piñeiro is a regional sales director for a bio-pharmaceutical company in United States. He’s a longtime Coaching for Leaders listener. John’s training plan to start leading your team: How to Create Team Guidelines, with Susan Gerke (episode 192) How to Steal the Show, with Michael Port (episode 219) Start With Why, with Simon Sinek (episode 223) How to Manage Former Peers, with Tom Henschel (episode 257) How to Actually Move Numbers, with Chris McChesney (episode 294) Resources Eager Sellers and Stony Buyers The 4 Disciplines of Execution* by Chris McChesney, Sean Covey, and Jim Huling Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 12, 2018
348: How to Move Up and More Questions, with Bonni Stachowiak
36:44
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Emily asked about strategies for growing her career while planning for a future family. Patrick asked our advice on how to communicate effectively when multiple cultures are represented in the room. Scott wondered about the best ways to transition to leading an accounting team, without having that expertise himself. Jennifer asked how she could move up into an executive position. Brian wanted to know what he could do to prevent managers from venting to their employees. Resources Mentioned Mind the (Wage) Gap from HBR Women at Work slide:ology: The Art and Science of Creating Great Presentations* by Nancy Duarte Presentation Zen: Simple Ideas on Presentation Design and Delivery* by Garr Reynolds Slidedocs Slideuments So Good They Can’t Ignore You* by Cal Newport Related Episodes How to Listen When Someone Is Venting, with Mark Goulston (episode 91) How to Make Deep Work Happen, with Cal Newport (episode 233) How to Influence Cross-Culturally, with Erin Meyer (episode 286) Notice and Change Dysfunctional Culture, with Jonathan Raymond (episode 327) The Path to Start Leading Your Team, with John Piñeiro (episode 349) How to Create a Team Vision (MemberCast 4) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 07, 2018
347: The Power of Weak Connections, with David Burkus
37:22
David Burkus: Friend of a Friend David Burkus is a best-selling author, a sought-after speaker, and an associate professor of leadership and innovation at Oral Roberts University. His TED talk has been viewed over 1.8 million times, he is a regular contributor to Harvard Business Review, and he’s now listed on Thinkers50. He’s just released his new book, Friend of a Friend*. Key Points Networking should not just be about meeting total strangers. Constantly providing value to your network doesn’t mean you have to be close friends with everyone. It’s impossible to maintain close ties with everyone in your network. Don’t just rely on close connections, because they’re likely in the same circles as you. Weak ties are more likely to provide valuable information. When networking, it’s fine to start with your close connections to warm up, but you can’t stop there. Don’t let your connections get too dormant — regularly engage with them. Follow people on social media to know what’s going on in their lives, and then send them a personal message. Make your inner circle diverse to be sure you’re getting the wide-ranging insight you need. A diverse network will give you information you wouldn’t otherwise have. Resources Mentioned Friend of a Friend* by David Burkus How To Give and Get The Introductions That Will Transform Your Life and Your Career Book Notes Download my highlights from Friend of a Friend in PDF format (free membership required). Related Episodes How Superbosses Master the Flow of Talent, with Sydney Finkelstein (episode 236) New Management Practices of Leading Organizations, with David Burkus (episode 253) How to Deal With the Diminishers, with Liz Wiseman (episode 305) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 30, 2018
346: The Way to Build Relationships at Conferences, with Robbie Samuels
38:34
Robbie Samuels: Croissants vs. Bagels Robbie Samuels has been recognized as a networking expert by Inc. and Lifehacker, and is the author of Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences.* He’s a member of the National Speakers Association and has been speaking on the topic of inclusive networking for over a decade. He also hosts the On the Schmooze podcast. Key Points If you’re brand new to a conference, scan the floor and look for welcoming people. If you don’t see anyone, get in a line somewhere to meet people. If you’re a regular at the conference, think of yourself as a host. A lot of networking success is about preparation. When you go into a session early, don’t just hop on your phone. Talk to people. When a line forms to talk to a speaker, work the line. It’s a great opportunity for networking. Organizing a networking event at a conference is a great way to meet people. Resources Mentioned 10 Tips for Conference Connections Croissants vs. Bagels* by Robbie Samuels Contactually Quiet* by Susan Cain Book Notes Download my highlights from Croissants vs. Bagels in PDF format (free membership required). Related Episodes The Secret To Success At Conferences, with Charles Max Wood (episode 73) Get ROI From Professional Associations, with John Corcoran (episode 209) Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 23, 2018
345: How to Create a Vivid Vision, with Cameron Herold
36:02
Cameron Herold: Vivid Vision Cameron Herold is the founder of the COO Alliance and the author of several books including Meetings Suck* and The Miracle Morning for Entrepreneurs*, co-authored with Hal Elrod. His new book is Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future*. Key Points If you don’t have a good idea of where you want to be going, opportunities could pull you away from what you should be doing. When you’re clear on your direction, you’ll be able to say yes to the right opportunities and no to the wrong opportunities. Most leaders have a vision but they just don’t communicate it clearly. A Vivid Vision is a 4-5 page statement, written in the present tense, about where you see your company in three years. Create a vivid vision for the whole company and individual ones for each business area. Dream up what you’re looking to build and then put together the team and resources to help you do it. Just focus on what you want to do, don’t worry about how you’re going to do it. Resources Mentioned Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future* by Cameron Herold The Miracle Morning for Entrepreneurs* by Hal Elrod and Cameron Herold Book Notes Download my highlights from Vivid Vision in PDF format (free membership required). Related Episodes Start With Why, with Simon Sinek (episode 223) How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224) Ignite Change Through Storytelling, with Nancy Duarte and Patti Sanchez (episode 268) How to Create a Team Vision (MemberCast 4) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 16, 2018
344: The Way to Have Conversations That Matter, with Celeste Headlee
37:34
Celeste Headlee: We Need to Talk Celeste Headlee is an award-winning journalist who has appeared on NPR, PBS World, PRI, CNN, BBC and other international networks. She hosts a daily talk show called “On Second Thought” for Georgia Public Broadcasting in Atlanta. She’s the author of the book We Need to Talk: How to Have Conversations That Matter*. Key Points Dysfunctional conversations (especially about politics) are nothing new. What is new is how virtually every decision we make has been politicized. When in a conversation, let go of the burden of trying to convince someone of something. Listen to someone to hear their perspective rather than only waiting to hear what they say just so you can refute it. When you’re trying to take in information, you cannot also be holding an agenda. If you don’t know an answer, don’t try to hide it. Just say, “I don’t know, but I’ll find out.” People have less empathy towards others than they used to. It’s possible to find something in common with almost anyone if you ask a few questions. Resources Mentioned We Need to Talk: How to Have Conversations That Matter* by Celeste Headlee 10 Ways to Have a Better Conversation (Celeste’s TED talk) Don’t Find a Job, Find a Mission Help Make America Talk Again Book Notes Download my highlights from We Need to Talk in PDF format (free membership required). Related Episodes How to Know What to Ask, with Andrew Warner (episode 198) Use Power for Good and Not Evil, with Dacher Keltner (episode 254) How to Increase Your Conversational Intelligence, with with Judith Glaser (episode 271) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 09, 2018
343: How to Talk to People Who Have Power, with Jordan Harbinger
39:43
Jordan Harbinger: The Jordan Harbinger Show Jordan Harbinger is the critically acclaimed host of The Jordan Harbinger Show. He interviews legendary musicians to intelligence operatives, iconoclastic writers to visionary change-makers. Then he deconstructs the playbooks of the most successful people and challenges his audience to use those insights in their own lives. Key Points Leaders must be advocates for their team. Charming a superior is typically only good for short-term gains, whereas advocating for your team will lay a foundation for future success. Research people you’re nervous about meeting, and the more you learn, the more you’ll begin to see they’re just normal people. If you’re running a meeting, people want you to set the agenda and control the flow. When there is a power distance, do whatever you can to make the distance feel smaller. Research the person you’re going to meet with and find something you have in common. This is a way to reach out to them and make you stand out. Resources Mentioned The Jordan Harbinger Show Related Episodes How to Listen When Someone Is Venting, with Mark Goulston (episode 91) Eight Ways To Use Power For Good (episode 154) Use Power for Good and Not Evil, with Dacher Keltner (episode 254) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 02, 2018
342: Leverage the Full Power of LinkedIn, with Brenda Bernstein
38:52
Brenda Bernstein: How to Write a KILLER LinkedIn Profile Brenda Bernstein is the Founder and Senior Editor at The Essay Expert and the author of How to Write a KILLER LinkedIn Profile*, a book that held the #1 best-seller spot in Amazon’s business writing skills list for 2 years. Key Points When you connect with someone, personalize the message. Alumni are a great resource for connections. Write useful and educational articles and share them in LinkedIn groups. LinkedIn has a very high ranking in Google, so your profile might be the first thing that shows up in search results. Recruiters often look at people’s profiles to determine how much they contribute to the community. If people connect with you on LinkedIn, you can also offer to them to join your newsletter. LinkedIn is a social network, not just a place to put up your resume and never look at it again. Resources Mentioned How to Write a KILLER LinkedIn Profile…And 18 Mistakes to Avoid* by Brenda Bernstein How to Write a Stellar Executive Resume: 50 Tips to Reaching Your Job Target* by Brenda Bernstein Book Notes Download my highlights from How to Write a KILLER LinkedIn Profile in PDF format (free membership required). Related Episodes How to Start a Conversation With Anyone, with Mark Sieverkropp (episode 177) How to Ask for Career Help, with Larry Braman (episode 269) How to Vastly Improve Your LinkedIn Profile, with Brenda Bernstein (episode 285) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Mar 26, 2018
341: How to Process Your 360 Degree Feedback, with Tom Henschel
39:34
Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. In this conversation, Tom shares the strategies he uses to help executive leaders benefit from 360 degree feedback. You will discover the right mindset to enter into, effective ways to process 360 degree feedback, and what to do going forward. Key Points A 360 gives you feedback from people above you, your peers, and people below you. 360s can be career transformative. A 360 almost always goes alongside coaching. 360s are not a performance management tool. If 360s are not done well, they can become dangerous and people are very cautious giving real feedback. Don’t try to figure out who said what. Instead, focus on the overall themes. The results of a 360 generally should not be totally new information for receivers. They’ve probably already heard the feedback before. Bonus Audio How to select your 360 raters A few of Tom’s best 360 stories Resources Mentioned DiSC Inventory Meyers-Briggs Indicator StrengthsFinder Related Episodes Three Steps to Soliciting Feedback, with Tom Henschel (episode 107) How to Improve Your Coaching Skills, with Tom Henschel (episode 190) How to Grow Your Professional Network, with Tom Henschel (episode 279) Executive Presence With Your Elevator Speech, with Tom Henschel (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Mar 19, 2018
340: The Benefit of Being a Rookie, with Liz Wiseman
39:30
Liz Wiseman: Rookie Smarts Liz Wiseman is listed on the Thinkers50 ranking and named as one of the top 10 leadership thinkers in the world and recipient of the 2016 ATD Champion of Talent Award. She is the author of three best-selling books, including Multipliers* and Rookie Smarts*. Key Points When we’re outside of our area of expertise, we have a leaner’s advantage that helps us think outside the box. When veterans look at tough situations, they look inside. Rookies look to the outside, which often makes them more flexible and creative. It’s more critical to be able to access what’s in other people’s heads than to keep everything in your own. In today’s fast-paced world, we’re constantly doing things that have no precedent. In this environment, it’s better to be a quick learner than to try to know everything. When we make mistakes but admit and then fix them, we end up with even happier customers and stakeholders. It’s good for you to say yes to things you don’t totally know how to do because it keeps you in a healthy rookie mindset. Resources Mentioned Living and Working With Child-like Wonder (Liz’s TED talk) Rookie Smarts* by Liz Wiseman Multipliers* by Liz Wiseman Book Notes Download my highlights from Rookie Smarts in PDF format (free membership required). Related Episodes How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) How to Manage Former Peers, with Tom Henschel (episode 257) How to Lead Part-Time Staff, with Chris Deferio (episode 289) How to Deal With the Diminishers, with Liz Wiseman (episode 305) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Mar 12, 2018
339: Leadership Development Options and More Questions, with Bonni Stachowiak
35:24
Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions from listeners Craig asked about how to influence his organization to restart events that were previously helpful but have been abandoned. Marlon asked if it’s appropriate to consider leadership development as a focus for the workplace or only during your personal time. Robin asked for a recommendation on a certification or training that would help position her for a next step in adult career and talent development. Eric was curious about options for accredited, leadership development certificates at lower cost. Resources Mentioned Teaching in Higher Ed Association for Talent Development The 12 Week Year* by Brian Moran and Michael Lennington Leadership vs. Management episode from The Look & Sound of Leadership podcast by Tom Henschel The Sound of Leadership and Management from The Look & Sound of Leadership podcast by Tom Henschel Related Episodes How to Succeed with Leadership and Management, with John Kotter (episode 249) How to Deal with Opponents and Adversaries, with Peter Block (episode 328) Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337) MemberCast 7: Seven Steps to Landing Professional Development Funding (MemberCast 7) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Mar 05, 2018
338: Your Permission to Screw Up, with Kristen Hadeed
36:40
Kristen Hadeed: Permission to Screw Up Kristen Hadeed is the founder and CEO of Student Maid, a successful cleaning company that hires college students. She is the author of the book Permission To Screw Up*, in which she tells the stories of her biggest mistakes in leadership. Key Points The best thing you can do when you screw up is to admit it—and then people will start trusting you. Failure is the best way to learn. If you never admit to your failures, people start to think you’re hiding something and begin to lose trust. By admitting your mistakes, you give everyone else the permission to admit theirs. Resources Mentioned Permission To Screw Up* by Kristen Hadeed If Love Is a Game, These Are the Rules* by Cherie Carter-Scott Book Notes Download my highlights from Permission to Screw Up in PDF format (free membership required). Related Episodes How To Lead The Millennials, with Chip Espinoza (episode 158) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Four Steps to Get Unstuck and Embrace Change, with Susan David (episode 297) Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 26, 2018
337: Six Tactics for Extraordinary Performance, with Morten Hansen
38:09
Morten Hansen: Great at Work Morten Hansen is a management professor at University of California, Berkeley. He is the coauthor with Jim Collins of the New York Times bestseller Great by Choice and the author of the new book Great at Work: How Top Performers Do Less, Work Better, and Achieve More*. Key Points The Six Tactics: Carve out the 15 Chunk it Measure the soft Get feedback Dig the dip Confront the stall point Other Points: Focus on one skill you want to prove. Meetings should only be for debate, not status updates. Having a coach is great, but often you can coach yourself if you only focus on one thing at a time. Resources Mentioned Great at Work* by Morten Hansen Great by Choice* by Jim Collins and Morten T. Hansen Book Notes Download my highlights from Great at Work in PDF format (free membership required). Related Episodes CFL31: Five Effective Ways to Train the People You Lead (episode 31) CFL157: Why It’s Essential To Struggle With Learning (episode 157) CFL181: Create the Best Place to Work, with Ron Friedman (episode 181) CFL273: Essentials of Adult Development, with Mindy Danna (episode 273) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 19, 2018
336: The Choice for Compassion, with Edith Eger
32:40
Edith Eger: The Choice Edith Eger is one of the few living Holocaust survivors to remember the horrors of the camps. Today, at 90 years old, Edie is a renowned psychologist and speaker who specializes in treating patients with traumatic stress disorders. She is author of the recently published book, The Choice: Embrace the Possible*. Key Points It’s not what happens in life, it’s what we do with it. The power we have is to choose to respond, not react. Sometimes seemingly insignificant worries are emblematic of greater pain. If you hate a person, they don’t suffer — you do. There’s nothing wrong with anger, it’s how you channel it. Underneath anger is a lot of pain. Resources Mentioned The Choice: Embrace the Possible* by Edith Eger Man’s Search for Meaning* by Viktor E. Frankl Book Notes Download my highlights from The Choice in PDF format (free membership required). Related Episodes Everyday People, Extraordinary Leaders: Olivia Klaus (episode 103) Things Mentally Strong People Don’t Do, with Amy Morin (episode 204) How to Overcome Obstacles, with Collins Osayamwen (episode 281) Growth Mindset Helps You Rise From the Ashes, with Jeff Hittenberger (episode 326) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 12, 2018
335: How to Uncover Blind Spots and More Questions, with Bonni Stachowiak
39:46
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Lindsay asked about coaching new leaders to give feedback to former peers. Meena asked about how to find her motivation during a difficult time. Lana asked about software to track development plans online. Stefanie asked about using assessments to uncover blind spots effectively. Williams wondered how to end a successful leadership position well. Resources Mentioned Analyzing Performance Problems* by Robert F. Mager and Peter Pipe On the folly of rewarding A while expecting B by Steven Kerr How to Stop Worrying and Start Living* by Dale Carnegie Getting Things Done* by David Allen The Five Dysfunctions of a Team* by Patrick Lencioni DiSC Overview StrengthsFinder Lead Through Strengths with Lisa Cummings Thanks For the Feedback* by Sheila Heen and Douglas Stone Managing Transitions* by William Bridges Difficult Conversations* Douglas Stone, Bruce Patton, and Sheila Heen Related Episodes How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) Getting Things Done, with David Allen (episode 184) How to Manage Former Peers, with Tom Henschel (episode 257) Leverage StrengthsFinder for Your Team, with Lisa Cummings (episode 293) The Scientific Secrets of Perfect Timing, with Daniel Pink (episode 332) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 05, 2018
334: How to Be a Happier Person, with Neil Pasricha
39:49
Neil Pasricha: The Happiness Equation Neil Pasricha is a top-rated leadership keynote speaker, New York Times bestselling author, and positive psychology researcher focused on the relationship between happiness and leadership in business. He leads The Institute for Global Happiness. Neil has written five New York Times and #1 international bestsellers including: The Book of Awesome*, Awesome is Everywhere*, and The Happiness Equation*. His books have been on bestseller lists for over 200 weeks and sold millions of copies. Key Points Retirement can be a shock for people, but having a sense of purpose makes it much easier to handle. We need to take the stigma off demotions, because for some people it’s a better match to their stage of life. As people get older, they work less. It shouldn’t be a shame for them to earn less. Social media solutions: No screens in the first or last hour of day. Put your charger as far away from your bedroom as possible. Turn off notifications on your phone, or put your phone on airplane mode. Happiness should be a starting point, not a destination. The best time of day to check email is 9-10 am and 4-5pm. If you’re only doing the urgent tasks, your never doing the important ones. Resources Mentioned The Happiness Equation* by Neil Pasricha Irresistible* by Adam Alter Abundance* by Peter H. Diamandis and Steven Kotler Book Notes Download my highlights from The Happiness Equation in PDF format (free membership required). Related Episodes The Secret To Happiness (episode 134) Five Ways to Avoid Living With Regret, with Allison Clarke (episode 171) How to Engage With Humor, with David Nihill (episode 245) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 29, 2018
333: How to Solve Problems Faster, with Greg Hall
38:24
Greg Hall: Fix Your System Greg Hall has 20 years experience as a Lean Six Sigma Black Belt and Director of Data Analytics for a Fortune 500 company. He coaches business owners and executives to capture personal data analytics to achieve goals and reduce the stress that comes from sustained productivity. Key Points The more data we can bring to a problem, the better we’re able to see the solution. “A problem well defined is a problem half solved.” Before jumping into a problem you need to invest time to gather information about it. An easy way to start with personal data analytics is to just write down the time and the activity. And when you switch activities, update the record. You can’t create a budget if you don’t know how much you’re spending. It’s the same thing with planning: how can you plan if you don’t where you’re spending your time. First, assess how much work you have. Then, honestly ask yourself how much capacity for work you have. The hard work of fixing a problem is defining it well. You can’t plan out your interruptions, but you can plan for them: you don’t know when they’ll happen, but you do know how often they tend to happen and how long they typically take. Resources Mentioned FixYourSystem.com How to Stop Worrying and Start Living* by Dale Carnegie Related Episodes The 5-Step Strategy for Solving Problems, with Michael “Coop” Cooper (episode 160) How to Solve a Really Big Problem, with Teresa Chahine (episode 292) How to Leverage People Analytics, with Jenny Dearborn (episode 323) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 22, 2018
332: The Scientific Secrets of Daily Scheduling, with Daniel Pink
37:40
Daniel Pink: When Daniel Pink has been listed by Thinkers50 as one of the top business thinkers in the world. His works include New York Times bestsellers, A Whole New Mind*, Drive*, To Sell is Human* and his new book, When: The Scientific Secrets of Perfect Timing*. Key Points Naps boost productivity, but they should be no more than around 20 minutes long. Regular nappers get more benefit from naps than occasional nappers. We don’t treat breaks with enough seriousness. We do better on certain types of tasks at certain times of day. Peak - Do heavy analytical work in the morning. Trough - Do easier administrative work in the early afternoon. Recovery - Do work that requires insight in the late afternoon and evening. Ways to make the most of project midpoints when motivating teams: Recognize midpoints. Use midpoints to fire up your team. Let you team know they are slightly behind when they hit the midpoint. Resources Mentioned Drive: The Surprising Truth About What Motivates Us* by Daniel Pink When: The Scientific Secrets of Perfect Timing* by Daniel Pink Book Notes Download my highlights from When in PDF format (free membership required). Related Episodes The Surprising Truth About Influencing Others, with Daniel Pink (episode 84) The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196) The Best Way to Make New Habits Reality, with Kendra Kinnison (episode 217) How to Make Deep Work Happen, with Cal Newport (episode 233) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 15, 2018
331: How to Manage Your Task List, with Tim Stringer
38:42
Tim Stringer: Learn OmniFocus Tim Stringer of Technically Simple is one of the world’s leading experts on using task management systems and is the founder of Learn OmniFocus*, the premier site for teaching OmniFocus users how to be as productive as possible. Key Points In general, keep the planning and working tasks separate. By planning first, it’s much easier to be productive when you go into worker mode. Your task management system should collect your whens, your whats, and your ideas. Make your task management system a sacred space. Use due dates only when there is a consequence for not finishing something by that date. Focus on only doing a few important tasks first, then move on to the rest of the tasks. A morning and evening review will help you stay on top of your system. Common mistakes: Putting too much into your task management system, overusing due dates, and tasks that aren’t immediately actionable. Resources Mentioned Getting Things Done* by David Allen ToDoist OmniFocus Learn OmniFocus* Evernote Bullet Journal MindNode Related Episodes How To Be More Productive, with Tim Stringer (episode 151) Do This for a Productive Week (episode 180) Getting Things Done, with David Allen (episode 184) The Way to Stop Spinning Your Wheels on Planning (episode 319) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 08, 2018
330: Kickstart Your Leadership Development, with Bonni Stachowiak
39:37
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions Katrina asked about the how to get better at influencing and relationships in her leadership development. Sara asked about how to be proactive in conversations with an employee who is retiring. Zubair wondered about a low-cost way to set up a 360-degree feedback for a leadership team. Isaac is thinking about work-life balance early in his career and wanted our input. Resources Mentioned How to Win Friends and Influence People* by Dale Carnegie MBTI StrengthsFinder (now known as CliftonStrengths) DiSC The Empowered Manager* by Peter Block Related Episodes How to Lead a 100-Year Life, with Lynda Gratton (episode 266) How to Transcend Work-Life Balance, with Scott Anthony Barlow (episode 315) How to Leverage Differences to Accelerate Results, with Lisa Cummings (episode 320) How to Deal with Opponents and Adversaries, with Peter Block (episode 328) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 01, 2018
329: The Way to Capture the Power of Moments, with Chip Heath
42:42
Chip Heath: The Power of Moments Chip Heath is the co-author, along with his brother Dan Heath, of three bestselling books including Decisive: How to Make Better Decisions in Life*, Switch: How to Change Things When Change is Hard*, and Made to Stick: Why Some Ideas Survive and Others Die*. Their new book is The Power of Moments: Why Certain Experiences Have Extraordinary Impact*. Key Points Very few people have a great first day at work. Transitions matter to people. Creating meaning is something we don’t do nearly enough. Good change efforts are elegantly simple. “Frankly, there isn't anyone you couldn't learn to love once you've heard their story.” -Fred Rogers Resources Mentioned The Power of Moments: Why Certain Experiences Have Extraordinary Impact* by Chip Heath and Dan Heath Decisive: How to Make Better Decisions in Life* by Chip Heath and Dan Heath Switch: How to Change Things When Change is Hard* by Chip Heath and Dan Heath Made to Stick: Why Some Ideas Survive and Others Die episode (329) 7 Days of Memories Video: How to Write a Mission Statement That Doesn't Suck Book Notes Download my highlights from The Power of Moments in PDF format (free membership required). Related Episodes How to Create Leadership Connections In the Smallest of Moments, with Doug Conant (episode 136) How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207) Get Better at Onboarding Employees, with Amanda Davis (episode 288) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 25, 2017
328: How to Deal with Opponents and Adversaries, with Peter Block
36:42
Peter Block: The Empowered Manager Peter Block is an author, consultant, and citizen of Cincinnati, Ohio. His work is about empowerment, stewardship, chosen accountability, and the reconciliation of community. He is the author of several best-selling books, including Flawless Consulting: A Guide to Getting Your Expertise Used*, Stewardship: Choosing Service Over Self-Interest*, and The Empowered Manager: Positive Political Skills at Work*. Key Points We become “political” at the moment we attempt to translate our vision into action. Leadership is the capacity to initiate an alternative future. Most organizations are conflict-averse. Being “political” wasn’t always a bad thing. The meaning has been distorted. Pursue your interests but in a way that honors the interests of others. Power comes from a willingness to be vulnerable. When you’re vulnerable, all you’re doing is acknowledging what the world already knows. As soon as people start complaining, they’ve chosen helplessness. When we have strong negative reactions to people, it’s our projection. Types of people in the workplace: Allies = high agreement / high trust Opponents = high trust / low agreement Bedfellows = low trust / high agreement Adversaries = low trust / low agreement Fence Sitters = low trust / unknown agreement Resources Mentioned The Empowered Manager: Positive Political Skills at Work* by Peter Block Flawless Consulting: A Guide to Getting Your Expertise Used* by Peter Block The Empowered Manager: Positive Political Skills at Work* by Peter Block Book Notes Download my highlights from The Empowered Manager in PDF format (free membership required). Related Episodes How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164) How to Tame Workplace Incivility, with Sharone Bar-David (episode 210) Leadership Lessons from the Challenger Disaster, with Allan McDonald (episode 229) How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 18, 2017
327: Notice and Change Dysfunctional Culture, with Jonathan Raymond
43:28
Jonathan Raymond: Good Authority Jonathan Raymond is the founder of Refound, where he and his team work with organizations to create a company culture based in personal growth. He’s the author of the book Good Authority: How to Become the Leader Your Team Is Waiting For*. Key Points We have to shift our mindset from our intentions to our impacts. Influential or powerful people tend to get away with worse behavior. High performers get away with bad behavior because people are afraid of reducing their performance. But leaders often only look at the revenue high performers bring in without looking at what their bad behavior costs the company in the big picture. Personal and professional growth are the same thing. Instead of focusing on how to grow someone’s career over a ten-year span, think about what you can do in one year. Resources Mentioned Difficult Conversations* by Douglas Stone, Bruce Patton, and Sheila Heen Good Authority: How to Become the Leader Your Team Is Waiting For* by Jonathan Raymond Refound for Individuals Book Notes Download my highlights from Good Authority in PDF format (free membership required). Related Episodes How We Do Things Around Here To Get Results, with Kent Rhodes (episode 144) Use Power for Good and Not Evil, with Dacher Keltner (episode 254) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) How to Make Inclusion Happen, with Deepa Purushothaman (episode 307) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 11, 2017
326: Growth Mindset Helps You Rise From the Ashes, with Jeff Hittenberger
39:54
Jeff Hittenberger: Orange County Department of Education Jeff Hittenberger is the Chief Academic Officer for the Orange County Department of Education. In this conversation, Jeff and Dave discuss the value of growth mindset for leaders, how the Orange County Department of Education is helping employees develop with it, and Jeff's own personal journey to bring it into his work and life. Key Points If you don’t deal with things on a personal level, they will oftentimes negatively affect your work. It is important to cultivate emotional intelligence in the workplace. A growth mindset will help you overcome a sense of despair because it gives you a sense of agency. Learning about the growth mindset as a team will give you a common language to communicate with. Poor reactions to a problem can make the problem even bigger. Learning about emotional intelligence while in the workplace will also help outside of work. Learning about a growth mindset and emotional intelligence takes time; it can’t be a one-shot deal. Resources Mentioned The Growth of the Mind* by Stanley Greenspan Mindset: The New Psychology of Success* by Carol Dweck Emotional Intelligence: Why It Can Matter More Than IQ* by Daniel Goleman What Got You Here Won't Get You There* by Marshall Goldsmith Related Episodes Six Mistakes Leaders Make Sending People to Training (episode 30) Three Strategies To Build Talent In Your Organization, with Mark Allen (episode 155) The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 04, 2017
325: Three Anchor Stories You Need, with Ryan Williams
36:19
Ryan Williams: The Influencer Economy Ryan Williams is a media strategist, international speaker, and author of The Influencer Economy*. His work has been featured in Inc. Magazine, Huffington Post, Success Magazine, Social Media Examiner and USA Today. Key Points The Three Anchor Stories: The Tearjerker story The Authority Story The Pay my Bills Story Leadership comes from storytelling The majority of us have great stories that we undervalue. Authenticity is having your actions match your words. Make your stories a conversation. In your stories, don’t discount your past successes. Resources Mentioned Making Ideas Happen* by Scott Belsky How to Win Friends and Influence People* by Dale Carnegie Made to Stick* by Chip Heath and Dan Heath The Brand Gap* by Marty Neumeier The Influencer Economy* by Ryan Williams Related Episodes The Four Critical Stories Leaders Need for Influence, with David Hutchens (episode 148) Practical Storytelling That Isn’t Awkward, with David Hutchens (episode 228) Ignite Change Through Storytelling, with Nancy Duarte (episode 268) Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Nov 27, 2017
324: Holiday Gifts for Leaders, with Bonni Stachowiak
38:19
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Resources Mentioned Greetabl* (15% off link) Blinkist* (free trial) Power Your Podcast with Storytelling Kindle* Audible* (2 free books + 30 days free) Amazon Fresh* (free trial) Blue Apron* Acuity Scheduling* (free trial) Sanebox* (free trial and $15 off) Apple Watch Apple AirPods Best Year Ever course* Related Episodes How To Create A Personal Knowledge Management System, with Bonni Stachowiak (episode 129) Tools for Saving Time and Learning More, with Bonni Stachowiak (episode 298) The Way to Stop Spinning Your Wheels on Planning (episode 319) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Nov 20, 2017
323: How to Leverage People Analytics, with Jenny Dearborn
38:38
Jenny Dearborn: The Data Driven Leader Jenny Dearborn is Senior Vice President and Chief Learning Officer at SAP. She is the author, with David Swanson, of the new book, The Data Driven Leader: A Powerful Approach to Delivering Measurable Business Impact Through People Analytics. Key Points There is data in everything. It’s not just about customer data, it can be used internally to improve the organization. HR professionals should try to be more in tune with the C-Suite and the company’s big picture strategy. A lot of organizations think they’re doing analytics but what they’re really doing is reporting. The best way to do analysis is to start mapping information against each other. Organizations often have enough data but they haven’t thought about ways to utilize it. Resources Mentioned The Data Driven Leader: A Powerful Approach to Delivering Measurable Business Impact Through People Analytics* by Jenny Dearborn and David Swanson Book Notes Download my highlights from The Data Driven Leader in PDF format (free membership required). Related Episodes Three Steps to Take After You Conduct a Survey, with Bonni Stachowiak (episode 150) How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224) How to Succeed with Leadership and Management, with John Kotter (episode 249) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Nov 13, 2017
322: How to Manage Your Money, with Jill Schlesinger
39:31
Jill Schlesigner: Jill on Money Jill Schlesinger is the Emmy-nominated Business Analyst for CBS News, the host of the Jill on Money podcast and of the nationally syndicated radio show, Jill on Money, which won the 2018 Gracie Award for Best National Talk Show. She has been recognized as a Top 10 LinkedIn Influencer and a Top 10 LinkedIn Voice. She’s the author of The Dumb Things Smart People Do with Their Money: Thirteen Ways to Right Your Financial Wrongs*. Key Points First Three Financial Steps: Pay off consumer debt Create emergency fund of 6-12 months of living expenses Maximize retirement contributions You only need a financial advisor once you’ve achieved the first three financial steps. Life insurance is a cornerstone of a family’s financial security. Think about if your death would result in financial hardship for someone else. 90% of people should buy term life insurance. Make sure your advisor is held to the fiduciary standard. Put a freeze on your credit file for each of the credit bureaus. Resources Mentioned Marilyn Pittman letsmakeaplan.org napfa.org - National Association of Personal Financial Advisors lifehappens.org Haven Life equifaxsecurity2017.com annualcreditreport.com The Little Book of Common Sense Investing: The Only Way to Guarantee Your Fair Share of Stock Market Returns by John Bogle* Betterment Jill on Money Related Episodes Improve Your Writing With Practical Typography, with Matthew Butterick (episode 145) How to Engage With Humor, with David Nihill (episode 245) How to Reduce Drama With Kids, with Tina Payne Bryson (episode 310) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Nov 06, 2017
321: How to Get Engagement Online and More Questions, with Bonni Stachowiak
26:59
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Elmer asked about how to use Twitter to help people in his organization stay in touch. Andrew asked how he can get coaching and/or leadership development when his organization doesn’t have the funding. Anders asked about technology tools that will help leaders influence the hearts and minds of people. Roger asked for advice on how to give his manager feedback. Jen asked about managing former peers. Resources Mentioned The Empowered Manager: Positive Political Skills at Work* by Peter Block Zoom* FeedForward by Marshall Goldsmith Related Episodes How Twitter Can Help You Lead, with Joel Comm (episode 242) How to Manage Former Peers, with Tom Henschel (episode 257) How to Challenge Directly and Care Personally, with Kim Scott (episode 302) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 30, 2017
320: StrengthsFinder Leadership Demands, with Lisa Cummings
39:03
Lisa Cummings: Lead Through Strengths Lisa Cummings is the founder and CEO of Lead Through Strengths, a firm that exists to help people find and use their strengths at work. Lisa and her team serve large teams and organizations to help them leverage the results of the CliftonStrengths (formerly StrengthsFinder) assessment. She is also the host of the popular Lead Through Strengths podcast. Some leaders see different StrengthsFinder talents as obstacles, but these same difference can make our teams shine. In this conversation, Lisa and I examine the four demands of leadership and how we can honor the talents of each person. Key Points Our true strengths are the things we don’t often see as strengths because they come easily to us. Do the things you do well and find other people are good at the things you aren’t. Many people think they’re very similar to others, but there are a lot of underlying differences they don’t give themselves credit for. The Four Demands of Leadership are Executing, Influencing, Relationship Building, and Thinking. Resources Mentioned Four Demands of Leadership Lead Through Strengths podcast The Ultimate Guide to Using Your Strengths to Get Hired* Soar With Your Strengths* by Donald O. Clifton and Paula Nelson Related Episodes How to Interpret Your StrengthsFinder and CliftonStrengths Results, with Steve Dosier (episode 90) How to Succeed with Leadership and Management, with John Kotter (episode 249) How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 23, 2017
319: The Way to Stop Spinning Your Wheels on Planning
29:27
Dave Stachowiak: Coaching for Leaders I am often asked how I produce this show, facilitate the Coaching for Leaders Academy, and still manage to keep work-life balance in check. Like most people, it is a daily struggle and that I error on often. However, I have found a few systems that work well for me.   In this episode, I share why I've found quarterly planning to work well for me. In addition, I walk though my planning process in detail, so you can replicate the areas that align best with the context of your work. Key Points Leaders need to both lead and plan. Planning takes discipline. Plan out quarterly in addition to, or even instead of, planning annually. Take the most important areas of your life and try to find an objective for each one that you can focus on during the quarter. Lagging indicators are the results, and leading indicators are the action steps you take to get the results. Your life will mostly fill up with day-to-day tasks, but the key is what you do with the remaining time. We tend to think we can do it all. Have a “next quarter list” easily accessible so you can get things out of your head and clear up mental space. Having a quarterly plan will help you make better decisions because you’ve already done the critical thinking about what’s important to you. Resources Mentioned The 12-Week Year* by Brian Moran and Michael Lennington The Four Disciplines of Execution* by Chris McChesney and Sean Covey Related Episodes Do This for a Productive Week (episode 180) How to Actually Move Numbers, with Chris McChesney (episode 294) How to Turn Goals Into Results (MemberCast 1) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 16, 2017
318: Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark
39:59
Dorie Clark: Entrepreneurial You Dorie Clark is a marketing strategy consultant, professional speaker, and frequent contributor to the Harvard Business Review. Recognized as a branding expert by the Associated Press, Fortune, and Inc. magazine, she is the author of the new book, Entrepreneurial You* — and her prior books, Reinventing You* and Stand Out*. Key Points Even things that seem solid can change at any moment. Anybody, in any career, needs to emphasize flexibility and adaptability. 35% of Americans are self-employed, projected to be 40% by 2020. Entrepreneurial side projects expand your skills for your main career. Side projects often create new career opportunities. If something is not being done, ask why is it not being done. Because it’s impossible? Or just hard? Check for metrics that you’re heading in the right direction. Progress might not always come in the form you’re expecting. How do you diversify but do it in a way that doesn’t pull you in a million directions? Resources Mentioned Influence: The Psychology of Persuasion* by Robert B. Cialdini Entrepreneurial You Self-assessment Entrepreneurial You: Monetize Your Expertise, Create Multiple Income Streams, and Thrive* by Dorie Clark Related Episodes How to Stand Out, with Dorie Clark (episode 189) How to Be a Non-Conformist, with Adam Grant (episode 238) How to Solve a Really Big Problem, with Teresa Chahine (episode 292) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 09, 2017
317: We Are All Heroes in Our Own Movies, with Bonni Stachowiak
39:12
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Melvin asked about how to handle a layoff he’s been asked to do. Melissa asked about what she should do differently before letting people go. Carlos asked about how to change the dynamics on a dysfunctional team. Krystal asked about good reading resources for better customer service. Jun asked about what he could do to improve his executive presence. Resources Mentioned The Automatic Customer* by John Warrillow Good Authority* by Jonathan Raymond Radical Candor* by Kim Scott The Power of Vulnerability by Brené Brown Why Good Leaders Make You Feel Safe by Simon Sinek Raving Fans: A Revolutionary Approach To Customer Service* by Ken Blanchard and Sheldon Bowles How to Win Friends and Influence People* by Dale Carnegie Related Episodes The Power Of Servant Leadership, with John Dickson (episode 137) How to Create Team Guidelines, with Susan Gerke (episode 192) How to Challenge Directly and Care Personally, with Kim Scott (episode 302) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) Membercast 4: How to Create a Team Vision Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 02, 2017
316: Executive Presence with Your Elevator Speech, with Tom Henschel
39:25
Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Key Points An elevator speech is a crisp, concise, high-level summary of a complex, multi-layered topic. It can be about whatever you do as a profession, but it can also be about anything else, like your recent vacation. Elevator speeches get crafted … it doesn’t happen in the spur of the moment. Creating an elevator speech doesn’t take long, but you have to choose to reflect. An elevator speech is actually a conversation tailored to the other person. Say a little bit, and then test the other person’s level of interest. The longer you talk, the less effective you are. The Three Qualities of a Great Elevator Speech Keep it short Be memorable Tailor it to the listener Resources Mentioned Nice Girls Don't Get the Corner Office* by Lois P. Frankel Related Episodes Enhance Your Executive Presence, with Tom Henschel (episode 272) How to Grow Your Professional Network, with Tom Henschel (episode 279) Tom Henschel Interviews Dave (episode 300) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 25, 2017
315: How to Transcend Work-Life Balance, with Scott Anthony Barlow
39:45
Scott Anthony Barlow: Happen to Your Career Scott Anthony Barlow is the Founder of Happen to Your Career. He’s been featured on CNBC, Yahoo, CareerBuilder, Fast Company and Huffington Post and various colleges and universities as a top expert on career happiness. He's held roles executive roles in human resources, business development, and career coaching. Scott is the host of the Happen to Your Career podcast, featuring the career stories of many successful professionals. His team and him have worked with over 25,000 people to help them stop settling, find their signature strengths, and start doing meaningful work they are enamored with. In this conversation, Scott and I explore the myth of work-life balance and discuss how we should instead be aiming for work-life integration. Key Points Life doesn’t stop when you’re at work. The goal is to build a career that fully integrates with what you want most out of life. If you’re around the people you want to be around then you become a happier person. When people say they want work-life balance, what they’re really saying is that they want to experience happiness in how they’re spending their time. When you do things that other people are not willing to do, you get results that other people don’t get. Resources Mentioned 8-Day Video Course to Figuring Out What You Love* The Ultimate Guide to Using Your Strengths to Get Hired* Mike Vardy on time theming The ONE Thing* by Jay Papasan The 7 Habits of Highly Effective People* by Stephen Covey The Dip* by Seth Godin Work-Life Balance Revealed Related Episodes How to Know When to Move On (episode 175) How to Hire a Coach, with Marc Mawhinney (episode 179) How to Figure Out Your Career, with Scott Anthony Barlow (episode 259) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 18, 2017
314: Three Steps to Establish Your Leadership Brand, with Emily Soccorsy and Justin Foster
39:47
Emily Soccorsy and Justin Foster: Your Leadership Brand Emily Soccorsy and Justin Foster are from Root + River. They are brand strategists and marketers who believe that your brand is how other people experience what you believe. In this episode, Emily and Justin show us the key steps to create a framework for your leadership brand. Key Points Branding is something that begins inside of you. Much of branding is just uncovering what’s inside of you, articulating it, and then reflecting it outward. We’re living in a world where we can no longer get away with pretending to be something we’re not, so we have no alternative but to be ourselves. If you reverse engineer a brand failure, it’s usually because of a poor leadership decision, not a marketing problem. Whenever there is an outward branding problem, look inward. The most successful brands are the ones that have a minuscule chasm between their public brand and how they operate internally. Most missions come from suffering. What problem does the organization solve in the world? When there’s a connection to a belief, it becomes the message that then permeates every aspect of an organization. Branding becomes an invitation to believe what you believe. Our obsession with branding and marketing being finished is part of the problem. It’s always good for your brand to take a stand. Three questions to ask when building a brand: What do you believe in? What’s your mission? How do you create value in the world? Resources Mentioned Root + River An Open Letter on Branding Oatmeal v Bacon: Oatmeal is Boring, Bacon is Not - The Branding Book for People that Care* by Justin Foster Related Episodes The Five Elements Of Your Personal Brand, with Heather Backstrom (episode 133) The Four Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Stand Out, with Dorie Clark (episode 189)
Sep 11, 2017
313: The Way to Start Leading and More Questions, with Bonni Stachowiak
39:27
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Listener Questions Chris asked for advice on how to begin his leadership development journey, in spite of a lot of current frustrations. Warren asked for our perspective on how to handle a problematic situation with two employees he has inherited. Malcolm asked about our philosophy of leadership and how much we need to stay true to ourselves. Resources Mentioned The Seven Habits of Highly Effective People* by Stephen Covey How to Win Friends and Influence People* by Dale Carnegie 11 Crucial Books That Every Leader Should Know American Management Association Dale Carnegie courses Quiet: The Power of Introverts in a World That Can’t Stop Talking* by Susan Cain Podcast episodes for new leaders Hunger: A Memoir of (My) Body* by Roxane Gay The Power of Vulnerability* by Brené Brown Related Episodes The Power of Introverts in a World That Can't Stop Talking, with Susan Cain (episode 44) The Way to Turn Followers Into Leaders, with David Marquet (episode 241) Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 04, 2017
312: What Great Technical People Leverage From Leadership, with Jon Lokhorst
37:45
Jon Lokhorst: Technical Leaders Jon Lokhorst is a leadership coach and consultant who partners with CPAs, CFOs, and other leaders who face massive change in their industry and recognize the need for a new model of leadership to navigate those challenges. Key Points Leadership development is often neglected in technical fields. We have a tendency to focus more on our clients’ businesses than our own. Take a step back and ask yourself, “What are the things that are really important to focus on that aren’t necessarily urgent?” Resources Mentioned Jon’s white paper and e-course on professional development Academy Applications Open September 11th If you’re considering applying for the Coaching for Leaders Academy, visit coachingforleaders.com/academy to get on the early alert list. There will be an early application opportunity and a special offer for those on the early alert list prior to September 11th. Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL240: How to Influence Numerous Stakeholders CFL259: How to Figure Out Your Career CFL264: How to Get Into Leadership Flow Next Episode Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback Subscribe Subscribe to the Coaching for Leaders podcast on iTunes, Google Play, or Stitcher.
Aug 28, 2017
311: Negotiation Tactics for Results, with Kwame Christian
44:36
Kwame Christian: Negotiate Anything Kwame Christian is a business lawyer who teaches professionals how to negotiate and be more persuasive. He is the director The American Negotiation Institute and also produces the podcast Negotiate Anything, the top ranked negotiation podcast on iTunes. Questions Margaret asked about how to respond to people when they are asking for a pay raise. Kim asked about how to encourage an employee to leave the company. Vivian asked about how to handle a situation where an employee isn’t performing but who has a close relationship with a more senior leader. Roger asked what wisdom we’d give to leaders on handling tough negotiation situations. Resources Mentioned Download Kwame’s Free Guide Getting to Yes* by Roger Fisher and William L. Ury 306: Five Steps to Hold People Accountable with Jonathan Raymond  How to Win Friends and Influence People* by Dale Carnegie Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL91: How to Listen When Someone Is Venting CFL262: Negotiating As If Your Life Depended On It CFL263: How to Benefit From Conflict Next Episode Jon Lokhorst teaches us how technical leaders (CPAs and CFOs) can best leverage leadership. Thank You Thank you to Smeedaz in Australia for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Aug 21, 2017
310: How to Reduce Drama With Kids, with Tina Payne Bryson
41:17
Tina Payne Bryson: No Drama Discipline Tina Payne Bryson is the co-author, with Dan Siegel, of two New York Times bestsellers, The Whole Brain Child* and No Drama Discipline* — each of which has been translated into over twenty languages. She is a psychotherapist and the Executive Director of The Center for Connection in Pasadena, California, where she offers parenting consultations and provides therapy to children and adolescents. Key Points Much of what we do in the name of discipline is counter-productive. The original meaning of the word “discipline” is to teach. To effectively discipline (to teach kids skills to do better in the future), children have to be in a state of mind in which they can learn. Consequences can be counter-productive. If you’re being an effective disciplinarian, you should be disciplining less over time. “Time-outs” don’t teach kids anything, but taking the time to step away from the situation to talk to your kids does teach. Resources Mentioned No-Drama Discipline: The Whole-Brain Way to Calm the Chaos and Nurture Your Child's Developing Mind by Daniel Siegel and Tina Payne Bryson* The Whole-Brain Child: 12 Revolutionary Strategies to Nurture Your Child's Developing Mind by Daniel Siegel and Tina Payne Bryson* The Yes Brain: How to Cultivate Courage, Curiosity, and Resilience in Your Child by Daniel Siegel and Tina Payne Bryson* (pre-order) www.tinabryson.com Book Notes Download my highlights from No Drama Discipline in PDF format (free membership required). Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL50: Five Leadership Lessons Learned from Luke CFL190: How to Improve Your Coaching Skills with Tom Henschel CFL284: The Way to Stop Rescuing People From Their Problems Next Episode Kwame Christian of the Negotiate Anything podcast joins me to field some tough situations that our listeners are navigating. Thank You Thank you to Learning Leader and BrieGF for the kind reviews on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes
Aug 14, 2017
309: How to Help Followers Lead and More Questions
37:38
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Listener Questions Michael asked about what you do when you have a follower who has leadership potential but is reluctant to step into leadership shoes. Steve asked for suggestions on how to get communication out to a team when email isn’t an option. Michal asked about transitioning military leadership experience to a position in the private sector. Ricard asked about the discomfort of feeling like you don’t know it all when you’re new in a role. Resources Mentioned Radical Candor by Kim Scott* The Servant as Leader by Robert Greenleaf* Scaling Up : How a Few Companies Make It … and Why the Rest Don't by Verne Harnish* The 4 Disciplines of Execution by Chris McChesney, Sean Covey, and Jim Huling* Past Coaching for Leaders episodes on feedback Turn the Ship Around! by David Marquet* How to Write a KILLER LinkedIn Profile … And 18 Mistakes to Avoid by Brenda Bernstein* Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL137: The Power Of Servant Leadership CFL153: Where To Start With Succession Planning CFL241: Turn Followers Into Leaders CFL280: How to Support Veterans in Your Workplace CFL285: How to Vastly Improve Your LinkedIn Profile Thank You Thank you to HR Senior Leader for the kind review on iTunes. They described this podcast as their secret weapon as an HR executive. To leave a rating or review, visit http://coachingforleaders.com/itunes
Aug 07, 2017
308: The Power of Solitude, with Mike Erwin
43:28
Mike Erwin: Lead Yourself First Mike Erwin is the CEO of the Character & Leadership Center and the Founder and President of The Positivity Project, a non-profit organization with the mission to help America’s youth build stronger relationships by recognizing the character strengths in themselves and others. He is the co-author of the book Lead Yourself First: Inspiring Leadership Through Solitude*. Key Points Solitude helps both in intense thinking and also in giving the brain a chance to quiet down. It’s hard to think intensively with a lot going on around you. Even extroverts can benefit from solitude. Start small. Just find a few minutes throughout the day to build a habit of solitude. Social media and solitude can coexist. The four ways solitude benefits leaders: Clarity Creativity Moral Courage Emotional Balance Resources Mentioned Lead Yourself First: Inspiring Leadership Through Solitude* by Raymond M. Kethledge and Mike Erwin The Character & Leadership Center Team Red, White, & Blue The Positivity Project Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL184: Getting Things Done with David Allen CFL196: Marshall Goldsmith on Triggers: Creating Behavior That Lasts CFL211: How to Be Present and Productive CFL214: Stop Worrying and Start Living Next Episode Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Jul 31, 2017
307: How to Make Inclusion Happen, with Deepa Purushothaman
43:32
Deepa Purushothaman: Inclusion at Deloitte Deepa Purushothaman is a National Managing Principal of Inclusion at Deloitte. She speaks extensively about Deloitte’s focus on women and has been featured at national conferences and in publications like Bloomberg and Harvard Business Review. Key Points You don’t have to always do things they way they’ve been done before — you can find a new way that is authentic to you. As society evolves, companies need to think about how they provide inclusion for their employees. People are less worried about seeing a diverse leadership team than they are about feeling like they belong. Individuals need to feel a sense of belonging and connection. Inclusion is starting to play an important role in talent acquisition and retention. One of the biggest mistakes is not knowing where to start and then doing nothing. Employees join and leave companies based on whether or not there is an inclusive culture. Resources Mentioned Responding When Your Expertise Is Challenged Deepa Purushothaman on Twitter Deloitte.com Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL171: How to Handle Workplace Bullying CFL255: How Women Make Stronger, Smarter Choices CFL275: How to Help the Underdog Thrive Next Episode Mike Erwin joins us to discuss how to lead yourself first. He’s the author of the new book Lead Yourself First: Inspiring Leadership Through Solitude*. Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Jul 24, 2017
306: Five Steps to Hold People Accountable, with Jonathan Raymond
43:12
Jonathan Raymond: Good Authority Jonathan Raymond is the founder of Refound, a firm that believes we should all be aiming for more Yoda and less Superman. He is the author of the book, Good Authority: How to Become the Leader Your Team Is Waiting For*. Many managers and leaders recognize when more accountability is needed, but few use a process that invites high performance and embraces the whole person. In his work at Refound, Jonathan invites leaders to imagine a world where personal and professional growth are one thing, and where improving your relationships and owning your strengths translate directly into the rest of your life. In this conversation, Jonathan teaches us a common language around accountability that works for almost everyone. Plus, he teaches us the five key steps of the accountability dial. Key Points Micromanagement is focused on tasks, but accountability is focused on relationships. Accountability doesn’t work unless there’s a context of personal caring. Employees want growth, and growth comes from productive discomfort. If you if you orient your day towards acknowledgment only on the positive side, you’re missing the better part of it. The 5 Steps of the Accountability Dial: The Mention The Invitation The Conversation The Boundary The Limit Resources Mentioned Good Authority: How to Become the Leader Your Team Is Waiting For* by Jonathan Raymond Download the Accountability Dial Refound (Jonathan's Firm) Book Notes Download my highlights from Good Authority in PDF format (free membership required). Related Episodes How to Create Team Guidelines, with Susan Gerke (episode 192) New Management Practices of Leading Organizations, with David Burkus (episode 253) Moving Beyond Command and Control, with Brian Robertson (episode 258) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 17, 2017
305: How to Deal With the Diminishers, with Liz Wiseman
43:15
Liz Wiseman: Multipliers Liz Wiseman has been listed on the Thinkers50 ranking and named as one of the top 10 leadership thinkers in the world and recipient of the 2016 ATD Champion of Talent Award. She is the author of three best-selling books, including Multipliers: How the Best Leaders Make Everyone Smarter*. Key Points Some leaders make the people around them less capable. Leaders who diminish others get less than half of their capabilities. Diminishing often comes from good intentions. Leadership is a skill you can learn. A good boss sees the genius in others. Find a way to let your boss know what you’re best at. By admitting our own mistakes, we create an environment where others are willing to take risks. Ask yourself how you might be shutting down people’s ideas and capabilities. Resources Mentioned Multipliers: How the Best Leaders Make Everyone Smarter (revised and updated)* by Liz Wiseman Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL245: How to Engage With Humor CFL284: The Way to Stop Rescuing People From Their Problems CFL296: What Gets Between You and Greatness Next Episode Jonathan Raymond joins me to discuss how to hold people accountable. He’s the author of the book Good Authority: How to Become the Leader Your Team Is Waiting For. Thank You Thank you to Gibson for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Jul 10, 2017
304: How to Change Behavior and More Questions
43:28
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions Kristi asked about how to consistently apply what she’s learning from the show until new habits become unconscious behaviors. Kimberly asked for advice on how to handle a situation where she is co-managing a team. Bar asked about the best ways to navigate imposter syndrome. Jonny asked about avoiding career moves that may be motivated only by status or money. Resources Mentioned 7 Ways to Maximize Misery The Power of Habit by Charles Duhigg* Radical Candor by Kim Scott* Why Is Authenticity So Hard and How Can You Be The Best Kind of Real? - Chris Brogan CFL300: Tom Henschel Interviews Dave Coaching for Leaders Academy Cars 3 Very Bad Wizards Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL196: Marshall Goldsmith on Triggers: Creating Behavior That Lasts CFL217: The Best Way to Make New Habits Reality CFL302: How to Challenge Directly and Care Personally Next Episode Liz Wiseman joins me to discuss how to handle what she calls diminishers. She’s the author of the bestselling book Multipliers: How the Best Leaders Make Everyone Smarter. Thank You Thank you to jlsneda for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes
Jul 03, 2017
303: The Way to Inspire Ownership, with Pete Mockaitis
43:48
Pete Mockaitis: How to Be Awesome at Your Job Pete Mockaitis is the host of the How to be Awesome at Your Job podcast, regularly listed as a top careers show on Apple podcasts. Key Points Your sense of ownership in your work can have huge consequences in how well things unfold. Self-efficacy has a large effect on your sense of ownership in your work. Try to connect the job someone is doing with the overall mission of the organization. The effects of micromanaging can be disastrous for an organization. When delegating a job, think about the critical components of the job and what you want the result to be, then let employees get the job done however they see fit. Delegation doesn’t have to be an all-in-one-shot type of thing, it can be done in stages. Steps to delegating: Watch me do this Help me do this Let’s do this together I’ll help you do this I’ll watch you do this. Resources Mentioned Albert Bandura The 80/20 Principle* by Richard Koch Essentialism* by Greg McKeown The ONE Thing* Gary Keller Jay Papasan Arthur Woods podcast episode Jeff McManus podcast episode Financial Intelligence* by Joe Knight Improve Your Financial Intelligence with Joe Knight (episode 244) Episodes from the How to be Awesome at Your Job podcast that may be of value to your team: Increasing Confidence by Increasing Self-Awareness with Dr. Tasha Eurich Making Stress Work for You with Dr. Melanie Greenberg Overcoming Self-limiting Beliefs with R. Michael Anderson Honing Your Persuasive Skills with Kwame Christian Communicating with Inspiration and Clarity with Mawi Asgedom Related Episodes The Seven Steps You Follow To Delegate Work (episode 117) The Four Stories Leaders Need For Influence, with David Hutchens (episode 148) How to Challenge Directly and Care Personally, with Kim Scott (episode 302) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 26, 2017
302: How to Challenge Directly and Care Personally, with Kim Scott
42:43
Kim Scott: Radical Candor Kim Scott is a co-founder of Candor, Inc. She has been an advisor at Dropbox, Kurbo, Qualtrics, ReelGoodApp, Rolltape, Shyp, Twitter, and several other Silicon Valley companies. She is the author of the new book Radical Candor: Be a Kickass Boss without Losing your Humanity*. Key Points Show you care at a personal level. You can’t build a relationship that’s not personal. In order to care personally for someone, you have to bring your whole self, not just your “business” persona. Sometimes we get so focused on the work that we forget there’s actually a person doing the work. Begin by soliciting feedback, not by giving it. To get feedback, come up with a go-to question like “Is there anything I could do or stop doing that would make it easier to work with me?” Resources Mentioned Radical Candor by Kim Scott* Radical Candor podcast Candor Coach app Book Notes Download my highlights from Radical Candor in PDF format (free membership required). Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL223: Start With Why Featuring Simon Sinek CFL290: How to Manage Abrasive Leaders CFL301: How to Get the Ideal Team Player Next Episode Pete Mockaitis joins us next week discuss how to inspire real ownership from others. He’s the host of the How to Be Awesome at Your Job podcast. Thank You Thank you to skilshaw in Australia for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Jun 19, 2017
301: How to Get the Ideal Team Player, with Patrick Lencioni
39:41
Patrick Lencioni: The Ideal Team Player Patrick Lencioni is the founder of The Table Group and the author of 11 books which have sold over 5 million copies and been translated into more than 30 languages. He is the author of the blockbuster bestseller The Five Dysfunctions of a Team*, and his most recent bestseller, The Ideal Team Player: How to Recognize and Cultivate the Three Essential Virtues*. Key Points Team players should be humble, hungry, and smart. Of the three, hunger is the hardest to teach later in life. Standard interviews don’t work. Think of unconventional ways to really get to know the interviewee. All the people interviewing a person need to evaluate the candidate using the same standards. There is a very high opportunity cost for hiring someone with values that don’t fit into your organization. Resources Mentioned Table Group Hub The Ideal Team Player* by Patrick Lencioni The Five Dysfunctions of a Team* by Patrick Lencioni The Look and Sound of Leadership Book Notes Download my highlights from the The Ideal Team Player in PDF format (free membership required). Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL181: Create the Best Place to Work CFL260: Detect and Eliminate Organizational Sabotage CFL282: How to Motivate People Next Episode Kim Scott, the author of the new book Radical Candor*, joins me to discuss how to care personally and challenge directly.
Jun 12, 2017
300: Tom Henschel Interviews Dave
47:57
Dave Stachowiak: Coaching for Leaders Tom Henschel, host of The Look & Sound of Leadership podcast, executive coach at Essential Communications, and friend of Dave, interviews him on the growth of Coaching for Leaders and how he developed his voice. Key Points When trying to do something that helps others, remember that it’s not about you—don’t worry about you, worry about them. The best way to build a connection with people is to get really curious about them. You have to make the decision to listen. If you don’t have a lot of time to listen, figure out how much time you do have and make the decision to be totally present in that short time. Listening is an attitude, not a set of skills. View failure as data rather than an identity. Resources Mentioned The Look & Sound of Leadership podcast CFL episode with Susan Cain CFL episode with Michael Port Failing Forward * by John C. Maxwell CFL episode 1 The Lean Startup* by Eric Ries Listener Survey Please complete my upcoming listener survey before Friday, June 16th at coachingforleaders.com/survey Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at http://coachingforleaders.com/join Related Episodes CFL57: Six Mistakes That I Have Made Podcasting CFL150: Three Steps To Take After Surveys CFL197: What This Show is About Next Episode Patrick Lencioni will join me to discuss the lessons from his most recent book, The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues. Thank You Thank you to KM32Baller for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Jun 05, 2017
299: How to Lead Top-Line Growth, with Tim Sanders
40:26
Tim Sanders: Lead Top-Line Growth Tim Sanders was the Chief Solutions Officer and later, the company’s Leadership Coach. He is the author of four books, including the New York Times bestseller Love Is the Killer App: How To Win Business & Influence Friends* and his new book Dealstorming: The Secret Weapon That Can Solve Your Toughest Sales Challenges*. Key Points Every big thing we try to do is not just the one thing, it’s a lot of smaller things put together. You no longer sell to just one decision-maker, you have to sell to an entire team or a committee. When selling, you’ll probably never meet most of the people need to influence. Somebody in the company you’re selling to needs to be your advocate. Leaders should always have a mentee because it’s a great leadership habit, not because it’s an HR program. The best mentors expect nothing in return. If you assume people are acting with the best intentions, you’re going to be a much happier leader. Resources Mentioned Download a FREE chapter of Dealstorming Dealstorming: The Secret Weapon That Can Solve Your Toughest Sales Challenges* by Tim Sanders Love Is the Killer App: How To Win Business & Influence Friends * by Tim Sanders Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL84: Daniel Pink on To Sell is Human CFL215: How to Collaborate Across Organizations CFL294: How to Actually Move Numbers Next Episode Next week is episode #300 and I’ve got something a little different planned for you. The show will air, but I’m not hosting it. Stay tuned for more… Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
May 29, 2017
298: Tools for Saving Time and Learning More, with Bonni Stachowiak
37:48
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Resources Mentioned TimeTrade Doodle Feedly Newsify Instapaper Pinboard Blinkist * Sanebox * Getting Things Done* by David Allen Reminders Overcast Related Episodes CFL129: How To Create A Personal Knowledge Management System CFL242: How Twitter Can Help You Lead CFL285: How to Vastly Improve Your LinkedIn Profile Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 22, 2017
297: Four Steps to Get Unstuck and Embrace Change, with Susan David
39:52
Susan David: Emotional Agility Susan David is a psychologist on the faculty of Harvard Medical School; cofounder and codirector of the Institute of Coaching at McLean Hospital; and CEO of Evidence Based Psychology. She is the author of the bestselling book Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life*. Key Points Showing Up: Instead of ignoring difficult thoughts and emotions or overemphasizing ‘positive thinking’, facing into your thoughts, emotions and behaviors willingly, with curiosity and kindness. Stepping Out: Detaching from, and observing your thoughts and emotions to see them for what they are — just thoughts, just emotions. Essentially, learning to see yourself as the chessboard, filled with possibilities, rather than as any one piece on the board, confined to certain preordained moves. Walking Your Why: Your core values provide the compass that keeps you moving in the right direction. Rather than being abstract ideas, these values are the true path to willpower, resilience and effectiveness. Moving On: Small deliberate tweaks to your mindset, motivation, and habits — in ways that are infused with your values, can make a powerful difference in your life. The idea is to find the balance between challenge and competence, so that you’re neither complacent nor overwhelmed. You’re excited, enthusiastic, invigorated. Resources Mentioned Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life* by Susan David Emotional Agility Quiz 3 Ways to Better Understand Your Emotions Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL85: Ten Ways to Pick Yourself Up When You’re Beaten Down CFL224: How to Lead Through Uncertainty and Change CFL271: How to Increase Your Conversational Intelligence
May 15, 2017
296: What Gets Between You and Greatness, with Lolly Daskal
34:00
Lolly Daskal: The Leadership Gap Lolly Daskal is the CEO of Lead From Within and was designated a Top-50 Leadership and Management Expert by Inc. magazine. She is the author of the the new book The Leadership Gap: What Gets Between You and Your Greatness*. Key Points If the situation isn’t working, what can you change about yourself? Ask yourself what type of person you need to be in a situation. There are aspects of ourselves that come out in times of stress. When you’re aware of your actions, you can choose how you’re going to act in the next moment. Allow your employees to teach you. Resources Mentioned The Leadership Gap website The Leadership Gap: What Gets Between You and Your Greatness* by Lolly Daskal Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes 196: Marshall Goldsmith on Triggers: Creating Behavior That Lasts 232: How to Manage Your Inner Critic 254: Use Power for Good and Not Evil Next Episode Susan David will join me to discuss the four steps to get unstuck and embrace change. Thank You Thank you to New to Fairhope in the States for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes
May 08, 2017
295: How to Influence an Executive Team and More Questions
39:46
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions Richard asked about how to practically influence on an executive team. Edwin asked about how to handle the situation when someone is fired. Isabeau asked about considerations to give when leading people who are parents. Tad asked about how to improve his skills as a program manager. Resources Mentioned Book: Leadership and Self-Deception* Book: Drive* Book: The Empowered Manager: Positive Political Skills at Work* Book: Essentialism* Book: Deep Work* 11 Crucial Books That Every Leader Should Know Coaching for Leaders Academy Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL107: Three Steps To Soliciting Feedback with Tom Henschel CFL233: Engage in Deep Work, with Cal Newport CFL249: How to Succeed with Leadership and Management, with John Kotter Next Episode Lolly Daskal joins me to discuss her new book, The Leadership Gap: What Gets Between You and Your Greatness*. Thank You Thank you to Oliver in Switzerland and Luana in the States for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
May 01, 2017
294: How to Actually Move Numbers, with Chris McChesney
44:51
Chris McChesney: The 4 Disciplines of Execution Chris McChesney is the Global Practice Leader of Execution for Franklin Covey Co. and the co-author of the bestselling book The 4 Disciplines of Execution* with his colleagues Sean Covey and Jim Huling. Key Points The 4 Disciplines: Focus on the wildly important Act on the lead measures Keep a compelling scoreboard Create a cadence of accountability. Resources Mentioned The 4 Disciplines of Execution* by Sean Covey, Chris McChesney, and Jim Huling Turn the Ship Around!* by David Marquet The 12 Week Year* by Brian P. Moran and Michael Lennington Frederick Herzberg HBR: One More Time: How Do You Motivate Employees? Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL117: The Seven Steps You Follow To Delegate Work CFL207: How to Transform Your Limitations Into Advantages CFL241: Turn Followers Into Leaders Next Episode Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Apr 24, 2017
293: How Teams Use StrengthsFinder Results, with Lisa Cummings
43:42
Lisa Cummings: Lead Through Strengths Lisa Cummings is the founder and CEO of Lead Through Strengths, a firm that exists to help people find and use their strengths at work. Lisa and her team serve large teams and organizations to help them leverage the results of the CliftonStrengths (formerly StrengthsFinder) assessment. She is also the host of the popular Lead Through Strengths podcast. Many organizations utilize the StrengthsFinder assessment, but few leaders go beyond a brief discussion and perhaps asking employees to share their results with peers. In this conversation, Lisa and I discuss how she helps leaders and teams leverage StrengthsFinder results and how to utilize them for ongoing coaching and talent development. Key Points Understanding another person’s strengths can help you work better with them. CliftonStrengths (formerly StrengthsFinder) conversations should not just happen one day a year, they should be discussed and thought about often. Ask employees, “How did you use your strengths yesterday?” Think of a CliftonStrengths (formerly StrengthsFinder) session as a starting point for an ongoing conversation, not just a one-time event. Partner with people who are strong where you’re weak. Resources Mentioned Lead Through Strengths podcast Lead Through Strengths website resources The Ultimate Guide to Using Your Strengths to Get Hired* CliftonStrengths (formerly StrengthsFinder) assessment StrengthsFinder 2.0* by Tom Rath Soar with Your Strengths* by Donald O. Clifton Related Episodes The Value of the StrengthsFinder Assessment, with Steve Dosier (episode 89) How to Interpret Your StrengthsFinder and CliftonStrengths Results, with Steve Dosier (episode 90) How to Figure Out Your Career, with Scott Anthony Barlow (episode 259) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 16, 2017
292: How to Solve a Really Big Problem, with Teresa Chahine
44:28
Teresa Chahine: Social Entrepreneurship Teresa Chahine is the social entrepreneurship program leader at the Harvard School of Public Heath and the Innovation advisor at Alfanar Venture Philanthropy. She’s the author of Introduction to Social Entrepreneurship*, a 12-step guide to building an impactful venture. You can find her on Twitter, Instagram, and LinkedIn. Key Points Find the root cause of problems to make sure your solution is not just a band-aid. Many leaders make the mistake of reinventing the wheel. Find local leaders and build solutions with them. Don’t try to solve a problem on your own, work with the people who are impacted by the problem. Think of research as a form of action. People are more likely to be satisfied with a solution if they feel like they were a part of it. Resources Mentioned BeTheBeacon Campaign Food Truck Film Kickstarter campaign Deconstructing Sticky Problems The Tipping Point* by Malcom Gladwell Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Apr 10, 2017
291: The Way to Keep Goals Front and Center and More Questions
40:28
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. To follow her on Twitter so she can surpass Dave, click HERE. Questions Elizabeth asked about how to keep goals front and center with a team throughout the year. Allison asked about the best ways to discover more about organizational development. Joel asked about the best ways to attract and develop instructors at his martial arts school. Phil asked about our recommendations for podcasts. Resources Mentioned The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months by Brian Moran* Organization Development Network Association for Talent Development International Coach Federation Reframing Organizations: Artistry, Choice, and Leadership by Lee G. Bolman and Terrence E. Deal* Organizational Culture and Leadership by Edgar Schein* The Fifth Discipline: The Art & Practice of The Learning Organization by Peter Senge* Literally Unbelievable by Bronwyn Harris* Podcast Resources: Mac Power Users Marketplace with Kai Ryssdal Smart Business Revolution with John Corcoran The Look and Sound of Leadership with Tom Henschel Better Off with Jill Schlesinger Free Agents with David Sparks and Jason Snell The Introvert Entrepreneur with Beth Buelow Teaching in Higher Ed with Bonni Stachowiak Unemployable with Brian Clark Reply All Note to Self Code Switch On Being with Krista Tippett Podcast Greats for 2017 by Bonni Stachowiak Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL224: How to Lead Through Uncertainty and Change MemberCast 4: How to Create a Team Vision MemberCast 5: The Value of Coaching Certifications Next Episode Teresa Chahine will join me next week to help us all discover how to solve really big problems. Thank You Thank you to Kirk in Canada for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes
Apr 03, 2017
290: How to Manage Abrasive Leaders, with Sharone Bar-David
42:43
Sharone Bar-David: Abrasive Leaders Sharone Bar-David is the author of Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility* and president at Bar-David Consulting, a company offering solutions for creating a respectful workplace and rehabilitating abrasive leaders. Key Points Abrasive leaders often don’t realize how they’re acting, or if they do, they don’t realize the negative affects. One of the greatest myths is that you can’t do without someone — everyone is replaceable. The three steps of SBD: State the Expectation - What values or behavior you expect? Behavior - What are the behaviors that are of concern? Desired Behavior - How do you want the person to act? 360 reviews are good for diagnosing a problem with an abrasive leader, but not for solving it. Resources Mentioned Abrasive Leader Risk Assessment Trust Your Canary* by Sharone Bar-David Abrasive Leaders: Five Mistakes You’ve Made When Managing Them Is Your Email Writing Style Putting You at Risk? Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL164: How to Handle a Boss Who’s a Jerk CFL210: How to Tame Workplace Incivility Next Episode Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback Thank You Thank you to Chris and Lisa from the States and Monique in Australia for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes
Mar 27, 2017
289: How to Lead Part-Time Staff, with Chris Deferio
43:47
Chris Deferio: Keys to the Shop Chris Deferio is the host of Keys to the Shop, a podcast that helps coffee service professionals to advance their careers by discovering more about barista work, management, leadership, and the operational knowledge to run a coffee shop. Chris has decades of experience managing teams of part-time staff in a high turnover industry. In this episode, he shares the most practical tips his team has discovered for helping leaders be most effective with part-time employees. Key Points You can only go so far with positive feedback, you should also seek feedback on how you can improve. If you have a failure, just learn the lesson from it and apply that knowledge in the future. When hiring, focus on finding people who share your core company values. A lot of people know how to give good answers for the normal interview questions, so you have to ask different, more creative questions to really get to know them. Rather than view scheduling as a burden, look at it as a way to serve people. Doing a great job scheduling employees is a good way to show employees that you care about them. Resources Mentioned The Leadership Challenge* by James M. Kouzes and Barry Z. Posner Mindset* by Carol S. Deck It's Okay to Be the Boss* by Bruce Tulgan Keys to the Shop podcast How to Master Your Workflow on Keys to the Shop Leadership & Management Master Class on Keys to the Shop Related Episodes How To Lead The Millennials, with Chip Espinoza (episode 158) What to Do When Somebody Quits, with Molly Moseley (episode 251) How to Manage Former Peers, with Tom Henschel (episode 257) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Mar 20, 2017
288: Get Better at Onboarding Employees, with Amanda Davis
44:45
Amanda Davis: Onboarding Employees Amanda Davis is an executive consultant with 25 years of professional leadership and management experience specializing in the development and implementation of strategies and programs for better service delivery. Key Points The Two-Tiered Approach to Onboarding: Part 1: First day on the job Keep it short (1.5-2 hours long). What are the essential things an employee needs to know? Get to the why of the employee’s job. What’s the meaning and mission behind the organization? After Part 1 your employee should feel informed, excited, and motivated. Part 2: About 45 days after hire Longer than Tier 1, should be around 3 hours long Covers what team members need to know to grow their jobs. After Part 2, your employee should feel educated, excited, and confident. Resources Mentioned Amanda Davis website Best Demonstrated Practices - Onboarding for Success [PDF download] Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL30: Six Mistakes Leaders Make Sending People to Training CFL36: What Every Leader Ought to Know About Sending People to Training CFL135: How To Get The Most Out Of Training Next Episode Chris Deferio, host of the Keys to the Shop podcast, appears on the show to help us discover how to lead part-time staff. Thank You Thank you to Prabal for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Mar 13, 2017
287: Why to Start With Why and More Questions
40:52
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions Roger asked about the best way to motivate a remote employee who is just doing the bare minimum to get by. Thomas asked how to inspire a sales team that is not hitting their numbers. Kristeen asked our opinion on the value of a master’s degree in today’s economy. Francisco asked if he should include comments from past customers on his LinkedIn profile after a negative separation from a company. Andy wondered about how the business model works for our podcast. Resources Mentioned CFL286: How to Influence Cross Culturally Zoom video conferencing service* Slack Drive: The Surprising Truth About What Motivates Us by Daniel Pink* First Break All the Rules by Gallup* Start with Why by Simon Sinek* CFL190: How to Improve Your Coaching Skills with Tom Henschel ”On The Folly Of Rewarding A, While Hoping For B” by Steven Kerr CFL51: How Storytelling Helps You Lead Ending Human Trafficking podcast Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL223: Start With Why Featuring Simon Sinek CFL257: How to Manage Former Peers CFL282: How to Motivate People CFL284: The Way to Stop Rescuing People From Their Problems Next Episode Amanda Davis, an expert from the hospitality industry, teaches us how to successfully onboard new employees. Thank You Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Mar 06, 2017
286: How to Influence Cross-Culturally, with Erin Meyer
42:43
Erin Meyer: The Culture Map Erin Meyer, a professor at INSEAD, teaches us how to influence cross-culturally. Erin is the author of the bestselling book The Culture Map: Breaking Through the Invisible Boundaries of Global Business*. Key Points It’s more helpful to know how cultures compare to one another on specific issues than it is to just describe a specific culture. Different cultures have signals that mean different things. Historically homogenous cultures tend to be less explicit in their communication styles, with much more communication implied. Americans tend to be very direct except when giving negative feedback, and many people from other cultures find this confusing. Remember to: be curious, be humble, listen before you speak, and learn before you teach. Resources Mentioned The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer* To access the behavioral culture map showing how 55 countries map to the 8 behaviors, complete the below: Visit http://coachingforleaders.com/culturemap Select the '7 day Premium Access" option Enter this coupon code when requested: CFL7DAYSFREE (Please note that this coupon expired March 6, 2017. You can still access Erin's culture map at this link for a nominal fee.) To complete the free culture map personal assessment and find out how you as an individual fall on the 8 behavioral culture map dimensions, simply visit this link: http://erinmeyer.com/tools/self-assessment-questionnaire/ Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL13: How Culture Affects Coaching CFL144: How We Do Things Around Here To Get Results CFL166: How to Work in Different Cultures Next Episode Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback Thank You Thank you to Notavet in Germany for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes
Feb 27, 2017
285: How to Write a Killer LinkedIn Profile, with Brenda Bernstein
44:50
Brenda Bernstein: How to Write a KILLER LinkedIn Profile Brenda Bernstein is the Founder and Senior Editor at The Essay Expert and the author of How to Write a KILLER LinkedIn Profile*, a book that held the #1 best-seller spot in Amazon’s business writing skills list for 2 years. Key Points LinkedIn profiles are very important for job seekers. Your headline is the most important place to have keywords. Don’t include your company name in your headline unless it has cachet. In your experience section, emphasize your current job and make sure it has the best description. Think of three key words you want to come across in your profile photo. Make sure you have a 100% completed profile to get boosted by LinkedIn’s algorithms. Write your summary in first-person. If you have a very uncommon or unclear job title, it’s okay to write one that people would understand, so long as it’s accurate. Recommendations are important because they’re the only way on LinkedIn to really prove who you are and what you’ve actually done. When you request a connect, don’t just use the standard one, write a custom request. Resources Mentioned How to Write a KILLER LinkedIn Profile* by Brenda Bernstein Wordle.net LinkedIn’s Overused Buzzwords for 2017 – Do You Really Need to Avoid Them? LinkedIn profile review services by Brenda Book Notes Download my highlights from How to Write a KILLER LinkedIn Profile in PDF format (free membership required). Related Episodes How To Get The Most From LinkedIn, with Donna Schilder (episode 101) How To Create A Personal Knowledge Management System, with Bonni Stachowiak (episode 129) How Twitter Can Help You Lead, with Joel Comm (episode 242) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 20, 2017
284: The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier
48:30
Michael Bungay Stanier: The Coaching Habit Michael Bungay Stanier is the bestselling author of the books Do More Great Work* and The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever*. Michael and his team of facilitators help time-crunched managers coach in 10 minutes or less. Key Points When things get difficult, there are three roles people might fall into: The victim The persecutor The rescuer How to bust out of a victim role: Figure out what’s really going on. Take a deep breath. Think, “And what else?” How to bust out of a persecutor role: Assume positive intent, that people are trying their best. Ask yourself what you want in the situation, and make sure you’ve communicated it to others. Then ask the others what they want. How to bust out of a rescuer role: Ask the victim, “How can I help?” or “What do you want from me?” Resources Mentioned The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier* Do More Great Work by Michael Bungay Stanier* Derek Sivers: Hell Yeah Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL2: How to Start Coaching Someone CFL190: How to Improve Your Coaching Skills CFL237: These Coaching Questions Get Results Next Episode On the next episode, I welcome Brenda Bernstein to the show. Brenda is the author of How to Write a KILLER LinkedIn Profile* and we’ll be discussing how to make your LinkedIn profile stand out.
Feb 13, 2017
283: How to Create a Mission Statement and More Questions
38:46
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions Dustin asked about the distinction between mission and vision and how to get started on both in his organization. Andrew asked about how we remember to connect people in our network and stay in touch with the right people. Etai asked if asking for feedback too often might been seen as weak in his organization. Josh asked about resources for books and podcasts on leadership development in Spanish for his team. Resources Mentioned How to Write a Mission Statement That Doesn’t Suck by Dan Heath OmniFocus Learn OmniFocus Start With Why by Simon Sinek* Contactually Getting Things Done by David Allen* Talking From 9 to 5 by Debra Tannen* Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL143: How to Get Way Better at Accepting Feedback CFL223: Start With Why Featuring Simon Sinek CFL246: The Way to Conduct One-On-Ones Next Episode Michael Bungay Stanier, bestselling author of The Coaching Habit*, returns to the show to teach us how to stop rescuing people from their problems. Thank You Thank you to Marcela Raposo in Brazil for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes
Feb 06, 2017
282: How to Motivate People, with Dan Ariely
35:21
Dan Ariely: Payoff Dan Ariely is the James B. Duke Professor of Psychology and Behavioral Economics at Duke University and a founding member of the Center for Advanced Hindsight. His books include Irrationally Yours, Predictably Irrational, The Upside of Irrationality, The (Honest) Truth About Dishonesty, and his most recent book, Payoff: The Hidden Logic That Shapes Our Motivations. Key Points The things that motivate us are about accomplishment and achievement, not day-to-day happiness. Most people realize that they themselves are not truly motivated by money, but they still assume other people are completely motivated by it. Figure out a way to pay people that adds to the development of a long-term relationship, not a short-term transactional one. It is important to find a way to connect people’s jobs to the final outcome of their work, because many people don’t feel connected to their organization’s main purpose. Resources Mentioned Payoff: The Hidden Logic That Shapes Our Motivations* by Dan Ariely Predictably Irrational* by Dan Ariely Drive* by Daniel Pink www.danariely.com Book Notes Download my highlights from Payoff in PDF format (free membership required). Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL84: Daniel Pink on To Sell is Human CFL181: Create the Best Place to Work CFL251: What to Do When Somebody Quits CFL253: New Management Practices of Leading Organizations CFL276: Employee Engagement With Management 3.0 Next Episode Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback Thank You Thank you to Greg Hall and Chase Batt here in the States and Lynn Wang in Hong Kong for the kind reviews on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes
Jan 30, 2017
281: How to Overcome Obstacles, with Collins Osayamwen
39:54
Collins Osayamwen: Facilities Management Collins Osayamwen is the Managing Partner/Senior consultant of SheltercareFM Consult based in Nigeria. He is also a founding partner of the Corporate FM Alliance – a group of international companies working together on regular basis to provide facilities management and real estate services throughout the Europe, Middle East, and Africa region. He was the International Facility Management Association’s Distinguished Member from 2011-2012 and now serves on IFMA’s board of directors. Key Points Ask yourself some key questions: Are you happy doing what you are doing right now? Will you be happy doing it for the rest of your life? What legacy are you leaving for your children? Failure can redirect you into new directions that are better than before. Don’t start a career just because of the money or because people tell you to, only do it if it’s your passion. Final Day for Academy Applications Monday, January 23rd is the final day for applications to the Coaching for Leaders Academy. Apply now for full consideration in our newly forming groups. Activate Your Free Coaching for Leaders Membership Get immediate access my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at http://coachingforleaders.com/join Related Episodes CFL55: How to Lead in a Crisis CFL103: Everyday People, Extraordinary Leaders: Olivia Klaus CFL171: Five Ways to Avoid Living With Regret Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Jan 22, 2017
280: How to Support Veterans in Your Workplace, with Eugenia Weiss
30:44
Eugenia Weiss: Military and Veteran Transitions Eugenia Weiss is a clinical associate professor at the University of Southern California’s Suzanne Dworak-Peck School of Social Work. She is the co-author of the book The Civilian Lives of U.S. Veterans: Issues and Identities* and Supporting Veterans in Higher Education: A Primer for Administrators, Faculty, and, Advisors*. Key Points Military and civilian cultures are very separate, and sometimes it’s difficult to transition back into civilian life. Most veterans with combat experience won’t have PTSD, it’s about 15%-30% that do. The effects of PTSD vary from person to person. In the past, service members typically had several weeks of transport time between combat roles and home, now it’s only a couple of days. This doesn’t allow them much time to process their experiences. Don’t be afraid to engage with veterans and talk about their experiences, just do it with care and concern. Most veterans do want to talk about their experiences. Volunteering for a veteran’s group can be very rewarding both for you and for the veterans you’re helping. Resources Mentioned PsychArmor Institute Corporate Gray: Connecting Employers with Veterans Nationwide Student Veterans of America Career One Stop Veterans Upward Bound Program (college transition) My Next Move for Veterans Corporation for National and Community Service (veterans section) Vet Success Wounded Warrior Project Veterans for America Iraq and Afghanistan Veterans of America Give an Hour Foundation (free counseling) The Soldiers Project (free counseling) Cohen Veterans Network (free counseling and resources now based at USC) Team Rubicon (vets volunteer disaster work) Mission Continues (volunteer work) U.S. Veterans Initiative (housing and services) Pegasus Rising (Equine therapy for vets with PTSD) The Civilian Lives of U.S. Veterans: Issues and Identities* by Louis Hicks, Eugenia L. Weiss, and Jose E. Coll Supporting Veterans in Higher Education: A Primer for Administrators, Faculty and Academic Advisors* by Jose E. Coll and Eugenia L. Weiss Handbook of Military Social Work* by Allen Rubin, Eugenia L. Weiss, and Jose E. Coll A Civilian Counselor’s Primer to Counseling Veterans* by Jose E. Coll, Eugenia L. Weiss, and Herbert A. Exum This Week: Live Webinar Presented by Dave Register now for Dave’s FREE, live webinar: When Expert Leaders Act, Here’s What They Do: 7 Strategies That Will Make You a Better in 2017. Dave will present it live on Wednesday, January 18th, Thursday, January 19th, and Saturday, January 21st. Claim your seat: http://coachingforleaders.com/webinar Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Next Episode Collins Osayamwen is the Managing Partner/Senior consultant of SheltercareFM Consult. He’ll be teaching us how to prevail over your obstacles. Thank You Thank you to Jon Lokhorst and MrMatley for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Jan 16, 2017
279: How to Grow Your Professional Network, with Tom Henschel
47:08
Tom Henschel: The Look & Sound of Leadership Tom Henschel is the host of The Look & Sound of Leadership, a popular leadership podcast spanning almost a decade. In addition, Tom is a talented executive coach and principal of his firm, Essential Communications. Key Points Networking is about abundance and a mindset of giving Networking is about relationships, not goals. Networks are built over time. Ask: How can I help? Be open to giving your time and talents away for free through a spirit of abundance. Always be prepared to network, no matter where you are. Show up consistently, and build relationships over time. Resources Mentioned Tom’s 10 Golden Rules of Networking CFL106: How To Create Your Personal Networking Plan With John Corcoran CFL177: How to Start a Conversation With Anyone CFL209: Get ROI From Professional Associations With John Corcoran Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 09, 2017
278: Navigating Internal Coaching and More Questions
34:11
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions Tyler asked about the usefulness of anger in the workplace. Yanko asked about making a major career transition. Rich asked about navigating challenges when coaching someone internally. Resources Mentioned Man’s Search for Meaning by Viktor Frankl* What Color is Your Parachute by Richard Nelson Bolles* How to Write a Killer LinkedIn Profile ... And 18 Mistakes to Avoid by Brenda Bernstein* Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL190: How to Improve Your Coaching Skills, with Tom Henschel CFL238: How to Be a Non-Conformist, with Adam Grant CFL259: How to Figure Out Your Career Next Episode My friend Tom Henschel, host of The Look & Sound of Leadership podcast, is back on the show to discuss how to grow your professional network. Thank You for Your Rating and Reviews on iTunes In Australia, thank you to Angela, Ben, Rich, and Val. In Spain, thank you to Santiago. In Poland, thank you to Tomasz. In Portugal, thank you to Hugo. In the United States, thank you to Lyly, Ken, Kevin, John, Warren, M.G., Veronica, Jason, Jacqueline, Leroy, Maggie, and Marc.
Jan 01, 2017
277: How to Prevent Corruption, with Mariano Mosquera
38:40
Mariano Mosquera: Preventing Corruption Mariano Mosquera, is an Edmond J. Safra Network Fellow at Harvard University and Postdoctoral Fellow of the National University of Cordoba. He is a professor of Ethics and Access to Public Information of the National University of Córdoba and professor of Public Policy at the Catholic University of Cordoba. Key Points Different places in the world have different concepts of corruption. A lot of corruption is created by poorly conceived or implemented laws. Some actions may be legal but should be still be considered institutional corruption. Just trying to catch corrupt individuals doesn’t work; we need to change the rules that incentivize or allow corruption. If you can anticipate corruption you can help prevent it. Rather than immediately reporting corruption, sometimes it’s better to simply steer the conversation another way. Resources Mentioned Mariano Mosquera’s website Harvard articles by Mariano Mosquera Will You Leave a Rating or Review? If you’ve benefitted from the Coaching for Leaders podcast this year, kindly consider taking a moment to leave a rating or review for the show on iTunes. Thank you in advance! Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL144: How We Do Things Around Here To Get Results CFL154: Eight Ways To Use Power For Good CFL254: Use Power for Good and Not Evil Next Episode Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Dec 26, 2016
276: Employee Engagement With Management 3.0, with Jurgen Appelo
42:10
Most of us work in organizations where at the very least, it’s espoused that we should engage employees and create a great work environment. But, few firms actually do this well. On this episode, how to practically engagement employees using the principles of Management 3.0 — and also create happiness for the people you lead. Jurgen Appelo: Management 3.0 Jurgen Appelo calls himself a creative networker. Since 2008 Jurgen has penned a popular blog at www.noop.nl, covering the creative economy, agile management, and personal development. He is the author of Management 3.0*, the bestselling agile management text and the proactive follow-up book, Managing for Happiness*. Key Points Not all things work for each company. You must experiment to see what works for your company culture. Incentives should be tangible. Managers should only have to manage the business systems, and the employees should be able to manage themselves. You are learning the most when half your experiments fail. Figure out how to incentivize experimentation, not just successful results. Resources Mentioned Management 3.0: Leading Agile Developers, Developing Agile Leaders by Jurgen Appelo* Managing for Happiness: Games, Tools, and Practices to Motivate Any Team by Jurgen Appelo* That's Not How We Do It Here!: A Story about How Organizations Rise and Fall--and Can Rise Again by John Kotter* Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL122: How To Create Joy At Work with Richard Sheridan of Menlo Innovations and Joy, Inc. CFL223: Start With Why featuring Simon Sinek CFL249: How to Succeed with Leadership and Management, with John Kotter Next Episode Mariano Mosquera appears on the show to discuss how to prevent corruption. He’s a leader on this topic and joins me from Argentina to discuss what leaders should be thinking on this, even if you may be handling something a bit more subtle than corruption.
Dec 19, 2016
275: How to Help the Underdog Thrive, with Terry Lipovski
43:59
Terry Lipovski: Underdog Coaching Terry Lipovski is the President of Ubiquity Leadership. He is a leadership coach and workshop facilitator to top organizations around the world include organizations like Schlumberger, Air Canada, and GE. Key Points Being different from colleagues can present a challenge Many people at a disadvantage don’t realize it Some people just need someone who is in their corner Resources Mentioned Ubiquity Leadership Why We Need Diversity Coaching Quotes for Leaders Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL237: These Coaching Questions Get Results CFL255: How Women Make Stronger, Smarter Choices CFL269: How to Ask for Career Help Need an Editor? Andrew Kroeger edits both this show and Bonni’s Teaching in Higher Ed podcast. He’s expanding his business now and if you’re in search of a great resource for audio editing, manuscript editing, or book editing, he’s your guy. Contact him at AndrewKroeger.com Make 2017 Your Best Year Ever 5 Days to Your Best Year Ever closes this week on Thursday, December 15, 2016. Check out all the details at coachingforleaders.com/best2017 Next Episode Jurgen Appello appears on the show to discuss his bestselling book Management 3.0 and wisdom from his new book Managing for Happiness.
Dec 12, 2016
274: How to Make Training Cost-Effective and More Questions
32:40
Bonni and Dave respond to listener questions on cost-effective training, making a transition as a leader, and giving group feedback. Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions John asked about what to do when it’s the leader who is planning to leave the organization. Allison asked about strategies to train the most people with minimal resources. Andrew asked about giving feedback to an entire group of people. Resources Mentioned Transitions: Making Sense of Life's Changes by William Bridges First Things First by Stephen R. Covey, A. Roger Merrill, and Rebecca R. Merrill altMBA reading list 3 Reasons Why Punishing A Team Is A Bad Idea Managing Transitions: Making the Most of Change by William Bridges and Susan Bridges Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at http://coachingforleaders.com/join. Related Episodes CFL9: Giving Positive Feedback to Others CFL10: Giving Constructive Feedback to Others CFL107: Three Steps To Soliciting Feedback with Tom Henschel CFL117: The Seven Steps You Follow To Delegate Work Next Episode Next week I welcome Terry Lipovski to the show to discuss how to survive and thrive as the underdog. Thank You Thank you to WotDoc in the UK and Christine Scarbourough in the States for the kind reviews on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes
Dec 05, 2016
273: Essentials of Adult Development, with Mindy Danna
36:45
Mindy Danna: Adult Development Mindy Danna has over 20 years experience helping individuals and organizations achieve their goals through coaching, organization development, and strategic facilitation. She specializes in workplace communication, influencing skills, sales management, team building, strategic facilitation, and conflict resolution. Key Points The stages of development from Robert Kegan: Impulsive mind (early childhood) Imperial mind (adolescence) Socialized mind (46% of the adult population) Self-Authoring mind (41% of the adult population) Self-Transforming mind There are only modest correlations with age and the adult developmental stages. We can absolutely regress backward into prior stages depending on context and situation. Knowing more about what stage(s) you identify with will help you have more compassion for yourself and for others. Your most practical development plan: Do one thing every day that scares you. Resources Mentioned Invictus movie Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization by Robert Kegan and Lisa Laskow Lahey In Over Our Heads: The Mental Demands of Modern Life by Robert Kegan Changing on the Job: Developing Leaders for a Complex World by Jennifer Garvey Berger Cultivating Leadership website Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Make 2017 Your Best Year Ever I’ve partnered with Michael Hyatt again this year as an affiliate for his Best Year Ever Course. Download for free his ebook: Achieve What Matters in 2017: 8 Strategies Super-Successful People are Using Now to Accomplish More Next Year Related Episodes CFL32: The Best Way to Do On-the-Job Training CFL36: What Every Leader Ought to Know About Sending People to Training CFL135: How To Get The Most Out Of Training Next Episode Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Nov 28, 2016
272: Enhance Your Executive Presence, with Muriel Maignan Wilkins
31:00
Muriel Maignan Wilkins: Own the Room Muriel is the Managing Partner and Co-Founder of Paravis Partners. She is the co-author, with Amy Su, of Own the Room: Discover Your Signature Voice to Master Your Leadership Presence. Key Points It’s about learning to adapt and learning how you bring your best self forward for the situation at play. Effective leadership presence does two things: (1) it makes an impression through the value it brings to the table and (2) it connects with its stakeholders. A leader who has presence is able to both demonstrate their value in an authentic way that is unique to them while at the same time connect with their stakeholders. Credibility and reliability are two things people look for in every leader. When you walk into a meeting, think about what assumptions you are making, what communication strategies you are going to use, and what kind of energy you’re bringing. Resources Mentioned What Got You Here Won’t Get You There by Marshall Goldsmith www.paravispartners.com Ft. Lauderdale Meetup Are you in South Florida? I’m putting together an informal meetup for listeners on the evening of Tuesday, November 22nd in the Ft. Lauderdale area. For details, visit http://coachingforleaders.com/florida Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL188: The Art of Stage Presence with James Whittaker CFL196: Marshall Goldsmith on Triggers: Creating Behavior That Lasts CFL220: How to Find the Right Voice Next Episode Mindy Danna appears on the show next week to teach us all about the stages of adult development.
Nov 19, 2016
271: How to Increase Your Conversational Intelligence, with Judith Glaser
37:54
Judith Glaser: Conversational Intelligence Judith Glaser is an Organizational Anthropologist. She is one of the most pioneering and innovative change agents, consultants, and executive coaches, in the consulting industry and is the world’s leading authority on Conversational Intelligence, Neuro-innovation, and WE-centric Leadership. She is a best-selling author of seven business books including her newest best seller Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results. Key Points Great conversation leads to great relationships, which leads to great culture. Level I conversations are about resistance Level II conversations are about “wait and see“ Level III conversations are about co-creation When we are threatened by others, cortisol can linger for 26 hours. Children have the same capacity for conversational intelligence that adults do, but only if we have the courage to nurture their growth. Resources Mentioned Conversational Intelligence by Judith Glaser Conversational Intelligence website Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL91: How to Listen When Someone is Venting CFL161: How To Address Difficult Conversations CFL177: How to Start a Conversation With Anyone Next Episode Murial Maignan Wilkins appears to help us discover how to improve our executive presence. She’s the co-author of the book Own the Room: Discover Your Signature Voice to Master Your Leadership Presence. Thank You Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Nov 14, 2016
270: Handling Intimidation and More Questions
37:37
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Questions Joshua asked about creating a genuine connection with the team he leads. Warren is wondering what he can do to create a culture where people bring solutions instead of problems. Brian asked about handling an employee who is dominant and intimidating. Mark asked about how to handle degrading comments in the workplace. Warren asked about the best strategies to encourage senior employees to embrace sharing their knowledge with newer employees. Resources Mentioned Analyzing Performance Problems* by Robert F. Mager and Peter Pipe I Want to Coach People Well section on CoachingforLeaders.com Activate Your Free Coaching for Leaders Membership Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com. Related Episodes CFL32: The Best Way to Do On-the-Job Training CFL190: How to Improve Your Coaching Skills with Tom Henschel CFL257: How to Manage Former Peers Next Episode Judith Glaser will teach us how to increase our conversational intelligence. She is the author of Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results*. Thank You Thank you to Tracy and Mark in the States and Saj in South Africa for the kind reviews on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Nov 07, 2016
269: How to Ask for Career Help, with Larry Braman
44:46
Larry Braman: Career Consultant and Coach Larry Braman is the president of Global Career Consulting and Placement and the founder of Career University, live and on demand job landing and career advancing webinars. Key Points It’s essential for us to recognize that the most successful people ask for (and receive) help all the time. Say less initially in your interactions with influencers so that you can meet them where they are as the conversation progresses. When someone offers to help or to make an introduction, take immediate action to follow up. It’s important for us to have both mentors and advocates in our careers. Be memorable in a genuine way by making a human connection to the other party. Resources Mentioned Global Career Consulting & Placement Career University Finding the Career That Fits You* The Ultimate Guide to Using Your Strengths to Get Hired* How to Win Friends and Influence People* by Dale Carnegie Mentors Are Good. Sponsors Are Better. by Sylvia Ann Hewlett Larry Braman’s Career Hacks How To Become a Career Coach* Related Episodes CFL101: How To Get The Most from LinkedIn CFL243: Your Career Strategy and More Questions CFL259: How to Figure Out Your Career Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 31, 2016
268: Ignite Change Through Storytelling, with Nancy Duarte
36:48
Nancy Duarte and Patti Sanchez: Communication Experts Nancy Duarte (web) (Twitter) has created thousands of presentations for the world's top institutions, including Apple, Cisco, Facebook, GE, Google, TED, and the World Bank. She's also the author of Resonate*, Slide:ology*, the HBR Guide to Persuasive Presentations*, and co-author of Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols*. Patti Sanchez (Twitter) is a communicator with 25 years of experience leading transformative marketing initiatives for brands and causes, co-author of Illuminate*, and Chief Strategy Officer for Duarte, Inc. Key Points Change is the reality for every leader and organization. Empathy for others is key at every stage of the change process — and in all communication. Stories are a powerful tool for teaching. Ceremonies help create buy-in for major transitions. Resources Mentioned Torchbearer Tool Kit Illuminate: Visual executive summary Resonate: Multi-Media Version Slidedocs: Downloadable book and free templates Diagrammer: free presentation diagrams Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Episodes CFL51: How Storytelling Helps You Lead CFL148: The Four Stories Leaders Need For Influence CFL219: How to Steal the Show With Michael Port Dave mentioned the Ending Human Trafficking podcast he produces with Sandie Morgan. Next Episode Larry Braman (web) will teach us how to enhance a skill that smart leaders should be doing often: asking for career help. Thank You Thank you to PSB8 in the UK for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes
Oct 24, 2016
267: The Way to Grow Your Leadership Career, with Ron Wallace
33:21
Ron Wallace: Former President, UPS International Ron Wallace (web) is the former president of UPS International. During his tenure, he was responsible for operations in more than 200 countries and territories, with more than 60,000 people under his direction. He’s the author of the new book, Leadership Lessons From a UPS Driver: Delivering a Culture of We, Not Me*. Key Points By promoting from within, a company’s legacy and culture is seamlessly passed on. Don’t hire people for jobs, hire them for careers. Focus on hiring people when they are young and try to keep them for their entire career. Most CEOs are only good at one or two things, and that’s what they should focus on. Tell your supervisors what your goals are. When you’re in a leadership position, always remember where you came from. Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Episodes CFL85: Ten Ways to Pick Yourself Up When You’re Beaten Down CFL97: Three Ways To Reinvent Your Career with Donna Schilder CFL134: The Secret To Happiness Next Episode I welcome Nancy Duarte (web) (Twitter) and Patti Sanchez (Twitter) to the show to discuss how leaders can use presentations and storytelling to transform and also share about their new book, Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols*.
Oct 17, 2016
266: How to Lead a 100-Year Life, with Lynda Gratton
37:28
Lynda Gratton: The 100-Year Life Lynda Gratton is a Professor of Management Practice at London Business School. She has been ranked in the top 15 on The Thinkers50 list of the world’s top 50 business thinkers. She’s the author with Andrew Scott of the new book, The 100-Year Life: Living and working in an age of longevity*. Key Points Many more of us, and potentially a majority of our children, will live to be 100 or more Organizations (and society) still tend to frame our lives in three stages: education, work, retirement Transitions now happen more often for us and are less likely to be in lock-step with our peers The problem with transition: the people who know you best don’t want you to change Navigating more transitions in life means that we need to have networks with people who are not like us Truth is essential in leadership Resources Mentioned The 100-Year Life: Living and working in an age of longevity by Lynda Gratton and Andrew Scott* www.100yearlife.com Mark Thompson’s Blog and Faculty Page Where do your eureka moments come from? Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Episodes CFL84: Daniel Pink on To Sell is Human CFL196: Marshall Goldsmith on Triggers: Creating Behavior That Lasts CFL236: How Superbosses Master the Flow of Talent CFL238: How to Be a Non-Conformist, with Adam Grant CFL249: How to Succeed with Leadership and Management, with John Kotter Next Episode Ron Wallace, the former president of UPS International, is on the show to discuss the leadership lessons he learned from his days as a UPS driver and all the way up to leading a massively successful, Future 500 company. He’s the author of Leadership Lessons from a UPS Driver: Delivering a Culture of We, Not Me*. Thank You Thank you to EAZambrano and InterviewValetCF for the kind reviews on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Oct 10, 2016
265: How to Strike the Right Tone and More Questions
38:00
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Key Points Dave asked what advice we would give to our younger selves about leadership. Bill asked about how to balance stern and serious with light and loose. Luiza asked about how to lead volunteers. Jeff asked about influencing change in culture. Elmer asked what he can do with his StrengthsFinder results. Resources Mentioned The Four Agreements: A Practical Guide to Personal Freedom by Don Miguel Ruiz* The Noun Project (and the poop) Working Wardrobes 8 Ways To Influence Without Authority Dave’s appearance on The All-Star Leader Podcast Scott’s FREE 8 Day Course* What Color is Your Parachute? by Richard Nelson Bolles* Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Episodes CFL89: The Value of the StrengthsFinder Assessment CFL90: How to Interpret Your StrengthsFinder Results CFL122: How To Create Joy At Work CFL223: Start With Why featuring Simon Sinek CFL259: How to Figure Out Your Career Next Episode Lynda Gratton (web), one of the top management thinkers in the world, joins me on the next episode to share wisdom from new book titled The 100-Year Life* and the implications for organizations, leadership, and you. Thank You Thank you to Nickoli in Australia for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Oct 03, 2016
264: How to Get Into Leadership Flow, with Croft Edwards
40:28
Croft Edwards Croft Edwards (web) (LinkedIn) (Twitter) is a Master Certified Coach who has been serving an array of clients from energy and mining, to forestry and aviation, since 2000. He’s a retired US Army Officer and has over eighteen years in the Army National Guard and Army Reserve. Key Points Much of leaders’ effectiveness has to do with their level of self-mastery. Flow is a combination of physical, mental, and emotional factors. We learn our behaviors from others, and they learn their behaviors from us. Resource Mentioned Flow* by Mihaly Csikszentmihalyi Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Episodes CFL204: Things Mentally Strong People Don’t Do CFL218: Increase Your Capacity Zone CFL232: How to Manage Your Inner Critic Next Episode Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Sep 25, 2016
263: How to Benefit From Conflict, with Susan Gerke
43:27
Susan Gerke (web) is the president of Gerke Consulting & Development. She has worked with global teams and has certified facilitators around the world to deliver management, leadership, and team offerings. Susan is co-creator of GO Team, a training suite for organizations to power team performance.
Sep 19, 2016
262: Negotiating As If Your Life Depended On It, with Chris Voss
37:19
Chris Voss: Never Split the Difference Chris Voss (web) (LinkedIn) is the Founder and CEO of the Black Swan Group and the author of Never Split The Difference: Negotiating As If Your Life Depended On It*. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Key Points Compromise is a dirty word. Really smart people often have trouble being negotiators. Negotiation is not just a rational conversation, but brings in the emotion of both parties. A successful negotiation is one where the other party walks away respecting you after the interaction. Beware of anchoring high at the start of a conversation as it may exclude you from an even better outcome. Resources Mentioned Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss* The Dark Side of Emotional Intelligence by Adam Grant Program on Negotiation at Harvard Law School Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher and William L. Ury* Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Episodes CFL143: Accepting Feedback With Sheila Heen of Difficult Conversations CFL238: How to Be a Non-Conformist, with Adam Grant CFL255: How Women Make Stronger, Smarter Choices Next Week Susan Gerke (web) returns to the show to teach us how to benefit from conflict.
Sep 12, 2016
261: How to Balance Performance and People
34:33
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Key Points Rachel asked about how to balance performance and people. Mike asked about getting the employees to communicate, engage and work together as a team. Pierre asked about how to prevent the distortion of storytelling. Rasmus asked a follow-up question from a previous episode on our motivation for continuing to move forward. Resources Mentioned Leadership Dilemmas-Grid Solutions by Robert Blake and Anne McCanse* Managerial Grid Model Bonni recommended the author Debra Tannen Radical Hope: A Teaching Manifesto by Kevin Gannon Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Library Episodes CFL148: The Four Stories Leaders Need For Influence CFL207: How to Transform Your Limitations Into Advantages CFL249: How to Succeed with Leadership and Management, with John Kotter Next Episode Chris Voss (web) (LinkedIn), the former lead international kidnapping negotiator for the Federal Bureau of Investigation, joins me to speak about his lessons from his book Never Split The Difference: Negotiating As If Your Life Depended On It*. Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Sep 05, 2016
260: Detect and Eliminate Organizational Sabotage, with Bob Frisch and Cary Greene
39:13
Bob Frisch and Cary Greene: Simple Sabotage For over 30 years, Bob Frisch has worked with Senior Executive Teams and Boards on their most vital strategic and organizational challenges, both as a consultant and a corporate executive. Cary Greene has over 20 years’ experience working with senior executives and boards on challenging and complex strategic issues. They are co-authors of the book Simple Sabotage: A Modern Field Guide for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace*. Key Points When creating a book on how to sabotage an occupying enemy’s industry, the OSS (precursor to the CIA) recommended a list of organizational sabotage techniques. Ironically, these techniques look very similar to common actions we see in our organizations today. Committees Make sure a committee is appropriate for the task. What is the purpose of a committee? Who actually needs to be on a committee? Make sure committees are structured and have an agenda. Make it clear what authority the leader of the committee has. Is the committee being asked to make a recommendation or asked to make a decision? Emails Overusing the CC function in emails creates an overwhelming and unnecessary amount of communication. Remember that sometimes it’s best to just pick up the phone or walk down the hall to communicate with someone. Use the email subject line effectively. Resources Mentioned Simple Sabotage Field Manual (1944) Simple Sabotage: A Modern Field Guide for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace* Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Library Episodes CFL74: The Importance Of Communication In A Family Business CFL144: How We Do Things Around Here To Get Results CFL210: How to Tame Workplace Incivility Next Episode Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Aug 29, 2016
259: How to Figure Out Your Career, with Scott Anthony Barlow
41:54
Scott Anthony Barlow: Happen to Your Career Scott Anthony Barlow is the Founder of Happen to Your Career. He’s been featured on CNBC, Yahoo, CareerBuilder, Fast Company and Huffington Post and various colleges and universities as a top expert on career happiness. He's held roles executive roles in human resources, business development, and career coaching. Scott is the host of the Happen to Your Career podcast, featuring the career stories of many successful professionals. His team and him have worked with over 25,000 people to help them stop settling, find their signature strengths, and start doing meaningful work they are enamored with. In this conversation, Scott and I explore common career misconceptions, how framing your career around your strengths is key, and tools and assessments like StrengthsFinder that will support you. Key Points Common career misperceptions: You need to have it all figured out at the start You should focus on getting better at the things you’re not good at It takes a ton of experience to move into the job you want Framing a career around your strengths is key. If you had to work extremely hard to get good at something, it’s probably not a true strength. There are exercises and assessments like StrengthsFinder (also known as CliftonStrengths) that you can participate in to help you gain clarity on the above. Resources Mentioned Finding the Career That Fits You (Scott’s FREE 8-Day Video Course)* The Ultimate Guide to Using Your Strengths to Get Hired* How To Become a Career Coach* Scott interviewing Dave on why your career is not a straight line StrengthsFinder 2.0 Related Library Episodes The Value of the StrengthsFinder Assessment, with Steve Dosier (episode 89) How to Interpret Your StrengthsFinder and CliftonStrengths Results, with Steve Dosier (episode 90) The Secret To Happiness (episode 134) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 22, 2016
258: Moving Beyond Command and Control, with Brian Robertson
37:36
Brian Robertson: Holacracy Brian Robertson (web) (LinkedIn) is the primary developer of Holacracy, which allows leaders to release the reins of personal power and persuasion into a trustworthy and explicit governance process. He co-founded HolacracyOne to support Holacracy’s growth, and he fills and loves a broad variety of the company’s roles. Brian is the author of the book Holacracy: The New Management System for a Rapidly Changing World*. Key Points Holocracy functions like a city; everybody knows the parameters, and they go about their business without constantly having to consult a leader. It replaces the functions of managers with a set of processes. It holds meetings to decide who has authority and is responsible for each project, but not to decide how to do a project. Resources Mentioned Holacracy: The New Management System for a Rapidly Changing World* by Brian Robertson Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Library Episodes CFL84: Daniel Pink on To Sell is Human CFL117: The Seven Steps You Follow To Delegate Work CFL253: New Management Practices of Leading Organizations Next Episode Scott Barlow (web) (podcast) to teach us what he’s learned from interviewing thousands of people about their career journeys. Thank You Thank you to Brett in the States for the kind review on iTunes and to Emmet in Ireland and Pierre in France for the reviews on Stitcher. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Aug 15, 2016
257: How to Manage Former Peers, with Tom Henschel
44:07
Tom Henschel: The Look & Sound of Leadership Tom Henschel (web) (podcast) grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through coaching and his top-rated podcast, The Look & Sound of Leadership. Key Points There is a certain amount of fear involved in a promotion over peers. The situation has feelings attached to it. People’s reactions will be based on a bell curve, with most people not caring, but with a few being either really happy or really unhappy. What group will you focus on? Don’t take things personally. Have intentional conversations with your former peers to acknowledge that feelings are there and to listen to how they feel. Resources Mentioned The First 90 Days* by Michael D. Watkins Self-Esteem at Work* by Nathaniel Branden The Six Pillars of Self-Esteem* by Nathaniel Branden The Look & Sound of Leadership podcast Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Library Episodes CFL107: Three Steps To Soliciting Feedback CFL164: How to Handle a Boss Who’s a Jerk CFL190: How to Improve Your Coaching Skills Next Episode Brian Robertson (web) (LinkedIn) is the founder of Holacracy and will be appearing on the show to teach us their system for self-organization. Thank You Thank you to Matt for the kind review on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Aug 08, 2016
256: Leading Leaders and More Questions
28:23
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak (Web) (Twitter) is Dave’s life partner and best friend, a business professor, past executive leader, and the host of the Teaching in Higher Ed podcast. Key Points Phan asked about how to best identify a business partner. Ruben asked for recommendations on 360 assessments. Jaimee asked about how to educate herself on becoming a leader of leaders. Phillip asked how leaders can themselves find the next opportunity, especially without the right experience. Resources Mentioned Startup podcast The Leadership Challenge* by James Kouzes and Barry Posner Leadership Practices Inventory Human Synergistics 42 Rules for Your New Leadership Role* by Pam Fox Rollin Your First 100 Days In a New Executive Job* by Robert Hargrove Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at http://coachingforleaders.com/subscribe Related Library Episodes CFL98: Five Rules For Your New Leadership Role With Pam Fox Rollin CFL163: Promote Yourself (and Others) Through Intrapreneurship CFL209: Get ROI From Professional Associations With John Corcoran Next Episode I welcome Tom Henschel (Web) back to the show to discuss how to manage former peers. Thank You Thank you to Ouroboros mke and Packyj for the kind reviews on iTunes. To leave a rating or review, visit http://coachingforleaders.com/itunes Submit your question for consideration on the next question and answer show the first Monday of every month at http://coachingforleaders.com/feedback
Aug 01, 2016
255: How Women Make Stronger, Smarter Choices, with Therese Huston
40:50
Therese Huston: How Women Decide Therese (Website) (Twitter) is looking to change the conversation about women as decision-makers. Her book, How Women Decide: What’s True, What’s Not, and What Strategies Spark the Best Choices*, debunks popular negative stereotypes about women as decision-makers. She is also the Founding Director for the Center for Excellence in Teaching and Learning at Seattle University. Key Points When a female leader makes a mistake in a job traditionally held by men, people are much more critical. When women are collaborative, they’re seen as less decisive. Don’t be fooled by someone’s confidence—it could just be a sign they don’t know all the facts. Use the Loopback strategy - think about your situation a year from now, and project what you wish you would have done differently. Strategies to help women in the workplace: Make sure nobody is interrupted when speaking in a meeting. Take designated turns for speaking in meetings. Make it clear that negotiations are expected when discussing salary, office setups, etc. Resources Mentioned Research: We Are Way Harder on Female Leaders Who Make Bad Calls Thinking, Fast and Slow* by Daniel Kahneman Join the Weekly Leadership Guide Get each episode's show notes and Dave's handpicked resources for leadership in your inbox each Wednesday. Plus, get instant access to Dave's readers' guide listing the 10 leadership books that will help you get better results from others. Join at coachingforleaders.com/subscribe Related Library Episodes CFL46: Personality Preferences and Decision-Making CFL92: Barry Schwartz on How to Tap Into Your Practical Wisdom CFL223: Start With Why Featuring Simon Sinek CFL232: How to Manage Your Inner Critic Next Week Our monthly question and answer show is back and Bonni and I will be responding to your questions. Submit them for consideration at coachingforleaders.com/feedback Thank You Thank you to Tracy Eichelberger for the kind review on iTunes. To leave a rating or review, visit coachingforleaders.com/itunes
Jul 25, 2016
254: Use Power for Good and Not Evil, with Dacher Keltner
34:04
Dacher Keltner: The Power Paradox Dacher shows us how to use power for good and the most important ways we can gain and lose influence. Quotes We need to rethink what power is … it’s not necessarily a dirty word. —Dacher Keltner If you can just stay interested in other people and know where their minds are, you will rise in power … and you will keep your power because people will respect you. —Dacher Keltner In today’s collaborative workplace, our power rests critically upon the good work of other people. —Dacher Keltner One of the things that accompanies leadership and power is the privilege of enhancing the lives of other people. —Dacher Keltner I really see power as having an enormous force for good. —Dacher Keltner Resources The Power Paradox: How We Gain and Lose Influence* by Dacher Keltner The Secret to Being a Better Leader: See and Hear Others Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jul 18, 2016
253: New Management Practices of Leading Organizations, with David Burkus
37:16
David Burkus: Author of Under New Management: How Leading Organizations Are Upending Business as Usual* On this week’s episode, David teaches us how leading organizations are now using new management techniques. Quotes If you’re not embarrassed by your work from five years ago, then you’re not growing fast enough. —David Burkus You need to be a great place to be from, not just a great place to be at. —David Burkus Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 256 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page reader’s guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight: Anne Muthmann Anne mentioned: CFL233: Engage in Deep Work, with Cal Newport If you’d like to be considered for a future listener spotlight, visit http://coachingforleaders.com/spotlight Thank You If you would like to post a review on iTunes, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
Jul 11, 2016
252: Aligning With Your Organization and More Questions
42:25
Bonni Stachowiak: Teaching in Higher Ed Bonni and Dave team up for the monthly question and answer episode to discuss coaching, values alignment, and work-life balance. Question from Chase I’m wondering about coaching someone who has inherited a job that pushes them beyond their skill set. Specifically, someone who was focused solely on a job specifically training tellers. That function moved from HR to ops. HR retained the former teller trainer for a corporate trainer role. The employee’s wheelhouse is black and white training, ops and compliance focused. Now the employee’s focus is on more ambiguous training around developing staff on a variety of skill sets. It's challenging for her. I struggle coaching her because her natural drive and skill is very ops focused. Any advice on some coaching on this topic would be much appreciated! Question from Diana I have an MSC in environment and sustainable development, and although I do some studies and recommendations on sustainable cities, the reality is that most developers don't care about the environment, and sometimes I feel I am missing my ideals. Other team members agree with me. Sometimes I feel uncomfortable, because of my beliefs and the developers expectations. I know I can only know how much I can stand of this incongruity, but is it something usual in the workplace? Is it common that you find that you don't agree with the position of the company you work with? Sometimes this position might only be recognized once you are working within the company. CFL96: How To Get Buy-In For A New Initiative Audio Question from Charlie Book: Analyzing Performance Problems by Robert F. Mager and Peter Pipe Audio Question from Rasmus Podcast: Teaching in Higher Ed Audio Question from Joe Book: The Lean Startup* by Eric Ries Book: Originals* by Adam Grant CFL 238: How to Be a Non-Conformist, with Adam Grant Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 256 Chicago Meet-up: July 7th, 2016 Will you be in the Chicago area on Thursday, July 7th, 2016? Join my friend Beth Buelow and me for a Chicago meet-up at The Bean in Millennium Park at 6:00 p.m. that evening. We’ll migrate to grab a bite to eat by 6:30 p.m. If you plan to join us, please visit this page for details and to sign-up: http://coachingforleaders.com/chicago If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers' guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! Visit http://coachingforleaders.com/subscribe
Jul 04, 2016
251: What to Do When Somebody Quits, with Molly Moseley
33:03
Molly Moseley: Senior Vice President of LinkUp Job Search Engine In this episode, Molly teaches us how to respond when somebody quits. Quotes When someone is approaching you putting in a resignation, you need to throw out that reactive brain and think logically. —Molly Moseley As a manager, you need to know the [career] goals of every one of your direct reports. —Molly Moseley If you are constantly worried that this person is going to leave, maybe you did make the wrong decision to have them stay. —Molly Moseley Resources LinkedIn Article: Employee resignations: counter offer or say good bye? Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 252 Chicago Meet-up: July 7th, 2016 Will you be in the Chicago area on Thursday, July 7th, 2016? Join my friend Beth Buelow and me for a Chicago meet-up. If you plan to join us, please visit this page for details and to sign-up: http://coachingforleaders.com/chicago If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers' guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! Visit http://coachingforleaders.com/subscribe Thank You Thank you to Renay for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
Jun 27, 2016
250: How to Master the Influencer Economy, with Ryan Williams
47:15
Ryan Williams Author of The Influencer Economy* On this episode, Ryan teaches us how to master the influencer economy — and the importance of getting started. Quotes When it comes to a platform, it’s all about the relationships. —Ryan Williams In the internet, everyone is reachable. —Ryan Williams Never ask for a favor … always make it a win-win. —Ryan Williams You need to make it as easy as possible for influencers to say yes. —Ryan Williams You’ve got to give people value and make sure it’s the right fit. And if it is, then it’s a win-win. —Ryan Williams If you'd like to receive the free book chapter that Ryan promised, visit this link: http://www.influencereconomy.com/coachingforleaders/ Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 252 Chicago Meet-up: July 7th, 2016 Will you be in the Chicago area on Thursday, July 7th, 2016? Join my friend Beth Buelow and me for a Chicago meet-up at The Bean in Millennium Park at 6:00 p.m. that evening. We’ll migrate to grab a bite to eat by 6:30 p.m. If you plan to join us, please visit this page for details and to sign-up: http://coachingforleaders.com/chicago If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page reader’s guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe
Jun 20, 2016
249: How to Succeed with Leadership and Management, with John Kotter
45:33
John Kotter: Author of “That’s Not How We Do It Here!”* On this week’s episode, John shares how to succeed with leadership and management. Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 252 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page reader’s guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You Thank you to Teeps22 for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and thank you in advance for your support!
Jun 13, 2016
248: How to Integrate Teams and More Questions
42:35
Bonni Stachowiak Teaching in Higher Ed “Where you can really hone your leadership skills is when you have to rely on your own ability to influence and less on your ability to wield power.” —Bonni Stachowiak Question from Marcelo I am from Brazil and I would like to let you know that since January I’ve been listening your podcast and I think it’s fantastic. Even though I’ve had great experiences in leadership, your podcasts have been changing my perspective. Don’t you think that instead of considering someone as a leader we should recognize people who have good human relations? Because of this skill, people start to follow you, but on the other hand, you are still learning and you also follow someone. Leading Change* by John Kotter Question from Lea We have two departments which have been merged in November last year but the new team are still not working together - they seem to be stuck in their old teams. We have tried team building, changes their seats etc. and yet they are not integrated. I know it has not been that long since November, but how would you handle this case? CFL 138: The Four Unique Types of Teams CFL 139: How To Maximize Team Performance CFL 192: How to Create Team Guidelines Question from Toni I have recently had the wonderful experience of listening to your podcast and now I am hooked. I'm writing to find out what you would recommend as a wonderful organization to join for leadership development. Thank you and I look forward to hearing from you. Toastmasters Association for Talent Development OD Network CFL Mastermind Groups Audio question from Ranjan CFL 44: Susan Cain on The Power of Introverts Quiet* by Susan Cain Question from Guto Until last year I used to be at the top of the organization and was always directly linked to directors or owners. Today I find myself in an intermediate position as the second manager. I'm a hard time dealing with this, because sometimes I feel that my manager does not want to solve the problems and likes to go to others, but people who are neither managers nor knowledgeable are dealing with the situations. Talking to a trusted person, she told me to put aside and learn to manage. How can I discover the technique to be managed and at the same time influence within the organization? Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 252 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page reader’s guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You If you would like to post a review on iTunes, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
Jun 06, 2016
247: Reduce Stress With Meditation, with Chase Carey
31:45
Chase Carey: Author of Chasin' Meditation: The Step By Step Guide to a Stress-Free Life Through Meditation* www.chasingmeditation.com On this week’s episode, Chase teaches us how to reduce stress using the practice of meditation. Quotes Meditation isn’t about what happens in meditation; it’s all about what happens in your external life. —Chase Carey Just because you have a thought doesn’t mean you have to pay attention to it, and it doesn’t mean you have to come up with a conclusion or emotional response to it. —Chase Carey If you’re a business leader, a coach, or a professional, you need some space just to be quiet. —Chase Carey Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 248 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers’ guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You Thank you to Jeff and Phil in the UK for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
May 30, 2016
246: The Way to Conduct One-on-Ones, with Zvi Band
38:09
Zvi Band: CEO and Co-Founder of Contactually Zvi from Contactually shares how his organization conducts one-on-ones and how their strategy leads to results. Zvi’s Articles: Getting the Pulse of Your Company What a Startup Should Offer Its Employees Exit Interview One-on-Ones Servant Leadership Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 248 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers’ guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You If you would like to post a review on iTunes, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
May 23, 2016
245: How to Engage With Humor, with David Nihill
34:55
David Nihill: Do You Talk Funny?: 7 Comedy Habits to Become a Better (and Funnier) Public Speaker On this week’s episode, David teaches us how to practically engage with humor. Quotes Humor isn’t a nice-to-have; it’s a must-have. —David Nihill If there’s embarrassment in there, there’s humor in there. It’s just about whether you’re willing to talk about it. —David Nihill The end of laughter is followed by the height of listening. —Jeffrey Gitomer Resources Conference: http://funnybizz.co/funnybizz-conference/ Public speaking blog: http://www.7comedyhabits.com/ 80 free tips from the book: http://www.7comedyhabits.com/80-free-tips/ Example of rule of 3 with President Obama: https://www.youtube.com/watch?v=BFcWz9eyovA GIFS for follow up emails: http://funnybizz.co/inbox-happiness-12-proven-gifs-you-can-use-now/ Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 248 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers’ guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You Thank you to AdeTheux, bigred35, Grumpy elf2011, and AI8706 for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
May 16, 2016
244: Improve Your Financial Intelligence, with Joe Knight
34:58
Joe Knight: Financial Intelligence www.business-literacy.com Joe teaches us how to improve our own financial intelligence, so we can influence within organizations more effectively. He is a highly regarded finance and business literacy keynote speaker, trainer, and published author. Quotes Those who understand [financial statements] are the vast minority of people who are moving up in the corporate environment. —Joe Knight One of the problems with fraud is that you have these companies reporting profit, but it wasn’t real profit, and it was never converting to real cash. —Joe Knight Wall street, other investors, and banks have shifted to looking at cashflow as a concrete, tangible number. —Joe Knight It’s important never to lose sight of the fact that cash flow almost eliminates the possibility of fraudulent financial reporting. —Joe Knight We’re not trying to create high-level financial people; we’re trying to decode [financial statements] for the rest of us. —Joe Knight Links mentioned: The 100 Best Business Books of All Time HBR ROI Toolkit HBR EBITDA Tookit HBR Business Valuation Toolkit (still being built by Harvard, should be published next month) Resources for Business Literacy Institute: Online Financial Intelligence Training Financial Concepts Dictionary Take the Financial Intelligence Assessment Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 248 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers’ guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You If you would like to post a review on iTunes, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
May 09, 2016
243: Your Career Strategy and More Questions, with Bonni Stachowiak
39:19
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Question from Tiffany Last week I got a phone call offering me a great position. I was not looking for a job, and I had no intentions of leaving anytime soon. But after reading the job description, it really seems like a job I would love. After speaking with them, I learned the position would offer much better pay, benefits, retirement, a year-end bonus, and it's also offering to pay to send me back to college to further my education. Taking into account just what I would gain career-wise, it's a no-brainer. But when I think of the organization I'm leaving behind and what it stands to lose, my heart breaks. I don't want to disappoint all the people I've worked with by leaving so soon. I don't want people to feel I'm abandoning the mission or my values. That said, I am under no obligation to stay. My question to you is this: How can I communicate my reasons for leaving without them viewing me as a sell out? Is it wrong that I feel so much guilt for leaving? In a way, I don't think I should have to disclose my reasons, because it's very personal, but on the other hand I wouldn't have this new opportunity without my time there. Any advice or guidance would be so appreciated. The Empowered Manager* by Peter Block Michael Hyatt: 7 Actions to Take Before You Quit Your Job Finding the Career That Fits You* The Ultimate Guide to Using Your Strengths to Get Hired* Question from Stephen I have been leading a small nonprofit for about 18 months in my first executive role. One of the (many) areas in which I need to improve is in making time for coaching my core staff, rather than having conversations consistently around ongoing tasks, deadlines, etc. I would like to make time (weekly, monthly, quarterly?) where I sit down with them one on one for a set period of time and we talk about how they want to improve, why, and make a plan together for doing so. Can you recommend some resources where I can get advice on establishing a coaching routine and culture, setting expectations to make it fruitful, how often to set the meetings, etc.? Asian Efficiency CFL180: Do This for a Productive Week (Weekly Review) Teaching in Higher Ed Episode 064: The weekly review Question from Lauren I'm a director-level product manager (software) at a large diversified industrial company and I've recently been given an amazing opportunity to build a new vertical business unit with a small team of great folks from across the business. My mentor (and someone who probably had a lot to do with my new opportunity) is a very senior exec and I just found out that he and I are going to meet consultants next week which means I'm going to have a lot of 1:1 time with him. I adore and deeply respect this guy - he's one of those rare leaders who is scary-smart, has accomplished really big things but is also a genuinely nice person. Getting informal time with him is a huge opportunity for me to learn more about the market, the company, and leadership in general. I would love nothing more than to sit there with a notepad and interrogate him, but that's probably not a great idea! Can you offer any advice on good ways to utilize conversations with 2- and 3-level-up executives? I don't want to annoy him, and I don't want to ask questions whose answers he isn't in a position to share, but I feel like it would be ludicrous to waste the opportunity on casual conversation. Question from Sarah I am a department manager for Walmart and going to school for business. Would retail be good on a resume? I have a lot of fun and the experience is very challenging.
May 02, 2016
242: How Twitter Can Help You Lead, with Joel Comm
34:04
Joel Comm: Author, Twitter Power 3.0* @joelcomm www.joelcomm.com www.twitterpower.com Joel shares strategies from his book Twitter 3.0* to help us discover how to use Twitter to support leadership development. Quotes The crazy, mundane tweets actually turn out to be one of the areas that more people connect with because we can relate to the silly things … it provides real human connection. —Joel Comm When we talk about search, people immediately go to Google … but Twitter is actually one of the greatest search engines on the web. —Joel Comm Authenticity is the key word; people are tired of being marketed to. —Joel Comm The question shouldn’t be, “How do I use Twitter to market?” The question should be, “How do I reach into this audience … and bring value to them?” —Joel Comm Twitter is the watercooler of our time. —Joel Comm Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 243 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers’ guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You Thank you to Maya ja blug for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
Apr 25, 2016
241: The Way to Turn Followers Into Leaders, with David Marquet
35:29
David Marquet: Turn the Ship Around!* Website: www.davidmarquet.com Former nuclear submarine commander David Marquet teaches us how to of turn followers into leaders. Quotes Good leaders give good orders, but great leaders don’t give any orders because they’ve built a team that doesn’t need to be told what to do. —David Marquet Too many times leaders think the problem is “out there,” but the real problem is in their own head. —David Marquet You only need to do one thing to engage employees: give them decision-making authority. —David Marquet By treating people like leaders, you build more leaders. —David Marquet The concept is act your way into new thinking, not think your way into new actions. —David Marquet Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 243 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers’ guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You Thank you to Melissa Macgowan for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. Visit http://coachingforleaders.com/itunes — and thank you in advance for your support!
Apr 18, 2016
240: How to Influence Numerous Stakeholders, with Andy Kaufman
42:58
Andy Kaufman: People and Projects podcast Quotes If we’re honest here, there are some stakeholders that we don’t even want to involve … Even for the difficult people, we have to find a way to involve them. It helps manage their expectations, and it helps manage our expectations. —Andy Kaufman Hope is not a good strategy. Hope is a wonderful thing for mankind, but it’s a terrible thing for projects. —Andy Kaufman If I don’t sufficiently think through who I’m impacting, or who could impact us, I’m not going to manage their expectations. —Andy Kaufman I mistake keeping someone informed for keeping them satisfied. —Andy Kaufman Listen to the other person’s story so well that you can say it as well as them. —Donny Ebenstein Resources Book: Act Like a Leader, Think Like a Leader* by Herminia Ibarra Book: I Hear You* by Donny Ebenstein Andy’s Management Courses Check out Andy’s online management courses "Essentials of Project Management" and "Advanced Project Management" Get $50 off by using the coupon code: coachingforleaders-50 Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 243 As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers' guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations … plus, insight on the 2 books that I rely on weekly! Visit http://coachingforleaders.com/subscribe Thank You Thank you to iamirak from Canada and Scott from DC for the kind reviews on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
Apr 11, 2016
239: How to Handle the Problem Guy and More Questions
45:25
Bonni Stachowiak Teaching in Higher Ed Question from Daniel I have been facing a hard/stressing moment with a specific guy from my team and it's not been an easy situation to handle. The rest of the team are always complaining about this guy, they don’t trust on the guy opinions. I asked the team to try to have some informal conversations (on the lunch for example), and I also tried to give some advice to the guy, but the situation still the same, and sometimes I fell it is getting worse. It is really consuming a lot of energy from my side on trying to fix the situation, and I have been feeling quite depressed with all of it... Mentioned: Love is the Killer App* by Tim Sanders Question from Wendy You are so wonderful. I have been listening to your podcast for about 2 years now. It has helped me to grow and become a better leader. One thing that I struggle with as a leader is that push back when I try to encourage someone to learn something new especially the employees that feel like they just don’t have the time. I sense that at times the group that I lead will be a little afraid of any change. I also wonder sometimes if I may be pushing too much change too fast. Question from Anthony I also run a newly established monthly alumni meeting. Part of my role is securing speakers to discuss topics business leaders face day-to-day. Since we don't have a budget to compensate the speaker what we can give in exchange is access to our cohort members. Unfortunately, I have NO experience in such a role. Any guidance or possible suggestions would be greatly appreciated. Question from Sariah I am exploring the prospect of becoming a Leadership Coach. Currently I work as the head of a division in a large company. I have always had an interest in teaching and coaching. While I have never taught (consistently) in a classroom as part of a school or organization, I have done a bit of training at work with my Marketing team. More specifically, I find that as I am getting older, I pride myself on working with others in particular the younger persons at the office. I have been listening to all of the back issues of your podcast and have been learning so much and as a result I think this area may be for me. I am not sure where to start thus the inquiry with you. Mentioned: CFL Episode 190 CFL Episode 237 Question from Tom I was wondering if you can recommend a source; book, website, blog, etc...for changing organizational culture. I work for a major university which is great, but being part of a bureaucracy has it problems. I would like to find a way to change the culture to a positive one. Thank you in advance for any help you may be able to provide. Mentioned: Organizational Culture* by Edgar Schein Transitions* by William Bridges Managing Transitions* by William Bridges The Way of Transitions* William Bridges The Fifth Discipline* by Peter Senge Leading Change* by John Kotter Our Iceberg is Melting* by John Kotter Reframing Organizations* by Bolman & Deal Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 243 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus,
Apr 04, 2016
238: How to Be a Non-Conformist, with Adam Grant
35:21
Adam Grant Author, Originals: How Non-Conformists Move the World* Quote Procrastination is a vice for productivity, a virtue for creativity. —Adam Grant Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 239 Join Dave for two FREE Interactive Mastermind Sessions this week: Wednesday, March 30th, 7pm Eastern / 4pm Pacific Thursday, March 31st, 12pm Eastern / 9am Pacific Both dates are identical and include this: You’ll have a chance to talk with 1-2 other people in the Coaching for Leaders community on a current struggle and, get a few objective suggestions on your next steps to resolve that struggle Then, in the second part of the session, I’ll be asking for volunteers to share what they are struggling with with the entire group in the session — and we’ll all work together to help everyone resolve those What you need: Device with a camera and a speedy internet connection. The answer to this question: What’s something you’re struggling with? To register for either FREE event, visit this address: http://coachingforleaders.com/tryit Whether you attend one of the FREE Interactive Mastermind Sessions this week or not, applications are due for the newly opened Mastermind seats on April 1, 2016. To apply now, visit: http://coachingforleaders.com/mastermind Leadership Guide Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers' guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe Thank You Thank you to “beablessing” for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
Mar 27, 2016
237: These Coaching Questions Get Results, with Michael Bungay Stanier
42:05
Michael Bungay Stanier: The Coaching Habit: Say Less, Ask More, and Change the Way You Lead Forever* Quotes I think there are as many definitions for coaching as there are people selling coaching. —Michael Bungay Stanier Slow down on the advice giving, and stay curious just a little bit longer. —Michael Bungay Stanier That’s part of the nature of a system; as soon you start changing stuff, it starts pushing back. —Michael Bungay Stanier Your organization is a system, and the very nature of a system is to love its own system. —Michael Bungay Stanier You want people to become lazy coaches … lazy because you want the other person to be doing the work. When they’re doing the work, they’re actually unlocking their own potential … you’re helping them to learn, rather than teaching them. —Michael Bungay Stanier We’re all okay with saying no to the stuff we don’t really want to do, but do we have the courage and discipline to say no to the stuff we do want to do? —Michael Bungay Stanier Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 239 Applications are again open for membership in the Coaching for Leaders Mastermind. Membership details and how to apply can be found at this link: http://coachingforleaders.com/mastermind Applications will close promptly on April 1, 2016. Want to be featured as a member spotlight on a future episode? If so, visit http://coachingforleaders.com/spotlight Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my readers' guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers' guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe Thank You Thank you to Trishul Patel and Adam the Educator for the kind reviews on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
Mar 21, 2016
236: How Superbosses Master the Flow of Talent, with Sydney Finkelstein
26:16
Sydney Finkelstein Author, Superbosses: How Exceptional Leaders Master the Flow of Talent* Quotes A superboss is a boss who helps other people accomplish more than they ever thought possible. —Sydney Finkelstein When you help other people get better on your team … the payoff to you is exponential, because you’re now surrounded by superstars. —Sydney Finkelstein Superbosses will regularly create a job for a person when they didn’t even have the job open in the first place … wherever they go, they’re on the lookout for great talent. —Sydney Finkelstein Superbosses are not afraid of making a bad hire. —Sydney Finkelstein Superbosses are always looking for talent that is the absolute best, and and they know they need to look in places that the average person isn’t. —Sydney Finkelstein Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 239 Want to be featured as a member spotlight on a future episode? If so, visit http://coachingforleaders.com/spotlight Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page readers’ guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe Thank You Thank you to Anthony Grillo and Mark Jansen for the kind reviews on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes – and thank you in advance for your support!
Mar 14, 2016
235: How to Represent Your Experience and More Questions
42:04
Bonni Stachowiak Teaching in Higher Ed Question from Beth I have arthritis. It’s not severe, but after a wrist surgery there are things I can’t do. I had a team of 2 or 3 people and after the surgery I could perceive that my colleagues felt that workload was not equal towards the junior consultants and me. After many conflicts with the junior consultants, I decided to quit the job because I didn’t get the support of the office leader, and people in the office perceived I was taking advantage of my health situation. I have a new job and wouldn’t like that this problem to ever repeat. How can I assume leadership when I have this situation in my hands, how can I learn to delegate work without making people think that I’m over loading them. How can I have a strong position when I have health issues that don’t allow me to do some work? Question from Allison I had a question for a friend's situation. She has been a medical assistant for over a decade. The last 3 years she's been acting in a care coordinator capacity (i.e. non-clinical). Would you be able to provide advice for someone whose job title does not reflect the person's experience and capabilities? She is hoping to move into project management, but no one is willing to interview because of her title which implies only clinical experience. She has a graduate degree in healthcare management. TED talk: Five questions to discover life purpose CFL209: Get ROI From Professional Associations With John Corcoran Question from Andrew What are your suggestions for how to plan out and use presentation software — or just lay out and plan a presentation in general. In the context of a business presentation, more than “from the stage.” CFL38: You Don’t Have to Be a Professional Speaker to Build a Good Presentation CFL228: Practical Storytelling That Isn’t Awkward Pictograph What we’re doing for our own professional development: Book: The Power of Habit* by Charles Duhigg Due App: See in iTunes store* Book: The Automatic Customer* by John Warrillow Book: Youtility* by Jay Baer Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 235 Want to be featured as a member spotlight on a future episode? If so, visit http://coachingforleaders.com/spotlight. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe.
Mar 06, 2016
234: Start Influencing Virtual Teams, with Hassan Osman
39:35
Hassan Osman Author, Influencing Virtual Teams, 17 Tactics That Get Things Done With Your Remote Employees* www.thecouchmanager.com Quotes A lot of small to medium businesses ... tend to already be in the virtual team space without even knowing it. –Hassan Osman Anything that’s in writing usually carries a much more authoritative message. –Hassan Osman Notes Recommended book: The War of Art* Two tips to avoid the bystander effect: Use direct language Assign to individuals, not to groups Link to download Hassan’s book for free: thecouchmanager.com/coachingforleaders Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 235 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe
Feb 29, 2016
233: How to Make Deep Work Happen, with Cal Newport
35:23
Cal Newport: Deep Work www.calnewport.com Quotes A big problem with a lot of these attention-stealing technologies is that we’ve adopted … the “any benefit mindset” for tool adoption. –Cal Newport You have to wean [your brain] off its dependence on novel stimuli every time you feel a little bored. –Cal Newport I think focus is the new IQ, and that deep work is going to become one of the most valuable skills as our economy gets more competitive and more complex. –Cal Newport How to get started with deep work: Train your brain to be better at focusing (example: put your phone away after dinner) Set aside time for deep work (example: set aside five hours a week for deep work) Make a move in your life that signals to yourself that you take the ability to focus seriously (example: quitting a social media service) From “Deep Work” In almost any profession, cultivating a deep work ethic will produce massive benefits. –Cal Newport It’s wrong to assume you automatically have the right to work whatever schedule you want. –Cal Newport The Four Rules: Work Deeply Embrace Boredom Quit Social Media Drain the Shallows Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 22, 2016
232: How to Manage Your Inner Critic, with Tara Mohr
38:11
Tara Mohr Author, Playing Big: Find Your Voice, Your Mission, Your Message* taramohr.com Your worst critic is probably yourself. Tara Mohr joins Dave to show you how to manage your inner critic. Actions to overcome your inner critic Write down your inner critic’s most commonly voiced lines. Create a character that suits your inner critic’s voice, and then picture it when you hear the voice. Look at the voice with compassion, trying to understand what your safety instinct is afraid of. Feedback Comments, questions, or feedback for future question and answer shows: http://coachingforleaders.com/feedback The next question and answer show is episode 235 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe
Feb 15, 2016
231: Strategize Your Energy Use For Better Results, with Janine Lombardi
43:05
Janine Lombardi J9 Leading Solutions On this week’s episode, Janine Lombardi provides a framework for how we can all get better results through effective energy use. Quote Part of a succession planning strategy is to have the role that you’re grooming people to take be attractive to them … We’re no longer going to see people stepping into leadership roles that are not attractive. —Janine Lombardi Ways to fuel mental energy Create a Gratitude Journal Relive a positive experience for two minutes a day Thank someone for something each day. Ways to fuel physical energy Get better sleep Eat healthily Take breaks often Article Harvard Business Review: Manage Your Energy, Not Your Time   Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 235 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe
Feb 08, 2016
230: How to Get Teams to Stop Fighting and More Questions
38:59
Bonni Stachowiak Teaching in Higher Ed On this week’s episode, we respond to questions about masterminds, supporting employees in difficult situations, how to get teams to stop fighting, and more. Audio Question from Ian CFL142: What To Do After Workplace Loss Audio Question from Nigel Question from Jennifer My company has two marketing departments. One is customer marketing which is more account focus and supports specific account managers. Account managers love them because they are their right hands. The other marketing department is consumer/brand marketing where I am in. We set corporate programs and brand strategies. I find myself constantly having to remind the sales team that we work for the same company with the same goal in mind. Some of them can be very critical about the new products and programs we developed because they are not tailored made for their specific accounts. Lately, some of them have been complaining about the new product launch timing. I am struggling with the situation because I want to support them as much as I can, but I cannot give them everything they want all the time. I read the below. Do you have any additional suggestions/actions I can take? I want to join them on sales calls to experience 1st hand what they are experiencing. I created a marketing pitch that I believe the buyers will like to hear and the sales team may not be able to articulate. I want to add value to the call. I thought they will be excited. I was wrong. None of them seems to like the idea. I really don't know what to do about it at this point. Article: Ending the War Between Sales and Marketing Article: 5 Ways to Stop Teams From Fighting Question from Steve The book Flow which I read about two months ago was a great read, Mihaly describes the book as the first one written on the topic of flow specifically tailored for a wider audience as opposed to scholars of flow. I found it tough reading at times but having been introduced to the concept prior to reading the book, flow itself is an unmistakable feeling to experience and something that I get a lot of through writing which would deeply shock my high school English teachers today. I've often wondered if there is a lack of flow within business and job roles which leads to inefficiency and problems with micromanagement being one of these and then the constant disruption of phone, email, personal devices etc, what do you think? Book: Deep Work* by Cal Newport Question from Hanan I am Hanan, from Saudi Arabia. I've been listening to your episodes and very curios to see more from you in future. I really appreciate the efforts and amazing thoughts and resources that you deliver. I admire you, and I have learned a lot from these episodes. So thank you very much. I have a question. I've grown in a place where men and women are separated in almost all life aspects (like family gathering, schooling, university, and sometimes work). But, there has been considerable change in the country towards allowing women to work where she wants, this is at the policy level. At the practice level, I think we "women", still need a lot of skills and qualities to be able to work in environment dominated by men. And even a lot more of leadership skills to be able to lead or acting as successful leaders in such environments. So, do you have any advice or resources that could help handle cultural issues? Note, due to the separation, misunderstanding is very common between men and women in everywhere. Teaching in Higher Ed Episode 80: International Higher Education in the 21st Century Book: The Four Agreements* by Don Miguel Ruiz and Janet Mills Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 235 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on ...
Feb 01, 2016
229: Leadership Lessons from the Challenger Disaster, with Allan McDonald
49:45
Allan McDonald refused to sign for Challenger's launch. On this week's episode, he shares his story and leadership lessons for all of us from the Challenger disaster. Allan McDonald Author, Truth, Lies, and O-rings: Inside the Space Shuttle Challenger Disaster* www.ethicskeynotespeaker.com Quotes The time is always right to do the right thing. —Martin Luther King, Jr. People shouldn’t be afraid to ask questions or speak up because I always feel that their professional opinion is not only important, it’s their responsibility. —Allan McDonald Don’t assume that if it’s really critical other people will always do their job. —Allan McDonald Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 230 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe Thank You Thank you the person in France for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
Jan 25, 2016
228: Practical Storytelling That Isn’t Awkward, with David Hutchens
44:43
David Hutchens Author, Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers* www.davidhutchens.com If you’ve found telling stories awkward in leadership, David Hutchens shows us how to leverage practical storytelling for results. David previously appeared on CFL148: The Four Stories Leaders Need For Influence. Quotes The most important part of the work [of storytelling] is all the stuff that happens after a story is told. When you tell a story, that’s not the end of a conversation, it’s the beginning. —David Hutchens Instead of me saying, “Hey, this story is important,” I always ask the audience why it’s important, and let them make a case for it. And they always do. —David Hutchens When a group starts having meaning-making conversations together, they’re surprised at the feeling of connection that it creates. —David Hutchens You can stumble and stutter your way through the story, but if it’s the right story, and if it’s connected to the work that matters to us, then it can be transformational. —David Hutchens Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 230 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe
Jan 18, 2016
227: How Millennials Who Manage Can Overcome Workplace Perceptions, with Chip Espinoza
38:27
Chip Espinoza, Ph.D. Author, Millennials Who Manage: How to Overcome Workplace Perceptions and Become a Great Leader* Chip was also featured on CFL Episode 158: How to Lead the Millennials Chip Espinoza shares wisdom from his new book, Millennials Who Manage: How to Overcome Workplace Perceptions. Chip is the Co-author of Millennials@Work: The 7 Skills Every Twenty-Something Needs to Overcome Roadblocks and Achieve Greatness At Work and Managing the Millennials: Discover the Core Competencies for Managing Today’s Workforce. He is also Academic Director of the Organizational Psychology program at Concordia University Irvine. More Quotes The major challenge [millennials] have in getting to the next level is their lack of patience. —Chip Espinoza It’s not the people that are against us that are going to hold us back from achieving what we want; it’s the people who love us the most. —Chip Espinoza The number one challenge of moving from a peer worker to being a boss is a redefinition of a relationship with their peers. The second greatest challenge is the fear of disappointing the person who promoted them. —Chip Espinoza Resources Book by Daniel Goleman: Emotional Intelligence: Why It Can Matter More Than IQ* Article about Project Oxygen: Google’s Quest to Build a Better Boss Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 230 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you'll get immediate access to my reader's guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe Thank You Thank you to David in the UK, Tracy in China, Keith in Australia, and Annie, Hanif, and Craig here in the States for the kind reviews on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher - and thank you in advance for your support!
Jan 11, 2016
226: How to Lead Training, Attitude, and Energy, with Bonni Stachowiak
37:53
Bonni Stachowiak: Teaching in Higher Ed Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Question from Maurice Are there any resources out there on energy and leadership? With that I don't mean the energy which seeps out you as you struggle through the day, but rather the energy which you project in any given situation. I volunteered at a dog shelter for a year. During that year I devoured any and all episode of 'The Dog Whisperer'. I discovered that being aware of one's energy before entering a scene had impact. In this case on dogs, their reaction to me and their attitude in general. I strongly believe this awareness of one's energetical state impacts humans as well. So, in February of this year I became a dad. Being aware of how sensitive small children are, I tried to be conscious of my energy around him as well. It worked! Usually in the way, that he tends to fall asleep in my arms. I've found a way to create a pool of calm energy around me. Some might call it: centered, or grounded. I'm confident that the purposeful use of our inner energy has a deep impact on our environment. This sub conscious communication fascinates me hugely. Do you, or does Bonni, know of any resources on this topic? Recommendations: Real Magic* by Wayne Dyer (Amazon book) The Power of Intention* by Wayne Dyer (Amazon book) Power vs. Force* by David Hawkins (Amazon book) Flow* by Mihaly Csikszentmihalyi (Amazon book) CFL25: What Search Dogs Can Teach You About Engagement CFL190: How to Improve Your Coaching Skills with Tom Henschel Question from Lisa Thank you for the coaching for leader's podcasts, they helped me to get my first manager role which I will start in January 2016! I have a question which I hope you might be able to assist with. The team leader (who I will be reporting to) was speaking at our team Christmas party about how the work we do just isn't really a worthwhile job, and while you are on your deathbed you aren't going to be thinking about it (for background, we deal with legal claims against a government agency). The fact that he holds that view isn't great, but I think sharing it with your team is plain wrong! I want team members to know that they do important work which is worth being passionate about. How do you recommend dealing with this attitude in the most professional way? Question from Ian Six months ago I started a new position and have implemented a fair number of changes to the team to improve performance, metrics, and customer services. Most initiatives have been well received, we are definitively making progress and everyone is now seeing the benefits. To capitalize on the credibility that this has afforded me, I have begun the next phase of revitalizing the department by conducting monthly goals/coaching sessions with each individual. The point here is to keep them on task with their professional goals, encourage them to develop personal goals, and to continually work with them on time management, team building, and to continually refine their "Why" (a topic I was very interested in on CFL Episode 223). As part of this process I want to provide them with some good reading, podcasts, or other resources for honing these skills, but I have been coming up short. There are no shortage of leadership/management books and podcasts but I am looking specifically for resources that are geared towards promoting personal and professional development for staff. My normal go-to's for staff reading have been, Raving Fans and Gung Ho by Ken Blanchard, but I was looking for more resources to offer my team for professional development. Recommendations: Books: Start With Why* by Simon Sinek
Jan 04, 2016
225: Discover Your True North with Bill George
Bill George Author, Discover Your True North* Senior Fellow, Harvard Business School and Former CEO, Medtronic On today’s show, we learn how to discover your True North with Bill George, one of America’s most seasoned business leaders. Bill is a senior fellow at Harvard Business School and the former Chairman and CEO of Medtronic, the world’s leading medical technology company. He is the author of four bestselling books, including True North*, Authentic Leadership*, and his most recent book, Discover Your True North*, which is what he’s here to talk about today. Quotes Your life story defines your leadership. –Bill George Leadership is your choice, not your title. –Bill George Leadership can be lonely, and the only way to overcome that loneliness is to surround yourself with truth tellers and people who care about you. –Bill George Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 226 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you'll get immediate access to my reader's guide listing the ten leadership books that will help you get better results from others, with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe 5 Years to Your Best Year Ever Want to start 2016 with intentional leadership in your work and life? Check out our affiliation with Michael Hyatt for the 5 Days to Your Best Year Ever Course*. Download his LifeScore assessment at http://coachingforleaders.com/lifescore. I'm also adding a special offer just for the Coaching for Leaders community: Keep the Momentum Going I'm hosting this live, video-webinar on Saturday, February 6th, 2016 for members of the Coaching for Leaders community who register for the 5 Days to Your Best Year Ever course* this holiday season. Just forward the receipt you receive from Michael Hyatt to the email address I mentioned on this episode (or message me through the contact form on this site). Thank You Thank you to Anton for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher - and thank you in advance for your support!
Dec 28, 2015
224: How to Lead Through Uncertainty and Change, with Jacqueline Farrington
39:54
Jacqueline Farrington: Executive Coach On this week’s show, Jacqueline Farrington teaches us how to lead through times of uncertainty and change. Jacqueline works with senior and board-level leaders. She specializes in helping executives create high-impact personal brands and communication strategies, with particular focus on cross-generational and cross-cultural communications. Key Points 70% of all major organizational changes fail 20% of employees will support your change from the start Book: First Break all the Rules* by Marcus Buckingham Quotes People often have the perception that organizational change is about change management and not change leadership. The distinction is that while they both deliver change, change management is about the processes that we use. Change leadership is about the vision, creating a sense of urgency, and speaking to the hearts and minds of your employees. —Jaqueline Ferrington Generally, when an organization introduces change, 20% of employees will support the change. But the rest, 80%, are either fence-sitters or active resisters, and often leaders forget about that. —Jaqueline Ferrington Often, leaders look at their change champions, and think, “Ah, I don’t really have to pay attention to these people because they really believe in it, they’re driving it.” But if those people begin to feel ignored or that they aren’t being used to support the change, they can become highly disengaged. —Jaqueline Ferrington Leaders often approach change from their perspective, not from their followers’ perspective. —Jaqueline Ferrington Recommendations Book: Your Brain at Work* by David Rock Book: The Progress Principle* by Teresa Amabile and Steven Kramer Book: Overcoming Immunity to Change* by Robert Kegan Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 21, 2015
223: Start With Why, with Simon Sinek
39:50
Simon Sinek: Start with Why* and Leaders Eat Last* Questions from Mastermind members: How do you make these ideas part of the operating culture of the organization? —Mike I have listened to Simon's book, Why Leaders Eat Last. Simon provided a lot of examples of what he calls the circle of safety. His philosophy and ideas are rational. Does he have data to support that getting buy in on his philosophy is actually good for business by reducing costs or increasing profits? —Chris Quotes Companies should not be deciding their purpose or cause based on market research. That’s like a politician deciding what their vision is based on poll numbers. —Simon Sinek The first step to becoming that leader we wish we had is to actually want to be the leader. —Simon Sinek It’s about all about purpose and creating strong human relationships, and learning your “Why” gives you a massive advantage in decision-making. —Simon Sinek Fulfillment comes through service to others. When we make it about ourselves, it never really works. When we make it about others, it really feels amazing. —Simon Sinek If your kid has a bad report card, you don’t put him up for adoption, you get him a tutor. If someone has performance issues at the company, you don’t fire them, you coach them. —Simon Sinek Leadership is a process, and it requires commitment. —Simon Sinek The only way to find out if it will work is to do it. —Simon Sinek Leaders are not responsible for the numbers; leaders are responsible for the people responsible for the numbers. —Simon Sinek Resources Book: Start with Why: How Great Leaders Inspire Everyone to Take Action* by Simon Sinek Book: Leaders Eat Last* by Simon Sinek TED talk: How great leaders inspire action Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 225 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. As a bonus, when you join the weekly leadership guide, you'll get immediate access to my reader's guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations. Visit http://coachingforleaders.com/subscribe Thank You Thank you to Jon Lokhorst for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and thank you in advance for your support!
Dec 14, 2015
222: How to Achieve What You Want in 2016
My 2015 Goals Produce and launch the first Coaching for Leaders product or service. Achieved. Play 7 songs on the guitar. In progress. Free 2-3 hours a week of work by delegating significant audio production. Achieved. Dale Carnegie goal. Not applicable. Read 15 books, including 1 fiction, 2 on early childhood development, and 2 HBR essentials. In progress. Strengthen my network and friendships through two significant interactions interactions each week. No. Attend a copywriting course. Achieved. Go on a camping trip with Luke. Achieved. (I mentioned the Last Child in the Woods* by Richard Louv). Double the weekly listenership of Coaching for Leaders. In progress. Final 2015 tally: 4 goals achieved 3 goals in progress 1 missed goal 1 not applicable Two calls to action: Michael Hyatt has released a free LifeScore Assessment It will help you: Evaluate Where You Are Track Your Progress to Where You Want to Be The LifeScore Assessment is completely free and accessible at: http://coachingforleaders.com/lifescore* If you're ready to move forward in 2016, join this year's 5 Days to Your Best Year Ever course. You can register through the end of the day January 7th, 2016, but take advantage of the early bird offer for the course through December 17th. Join with me: 5 Days to Your Best Year Ever: http://coachingforleaders.com/best2016* I’m also making adding a special offer just for the Coaching for Leaders community: Keep the Momentum Going on February 6th I’m hosting this live, video-webinar on Saturday, February 6th, 2016 for members of the Coaching for Leaders community who register for the 5 Days to Your Best Year Ever course this holiday season. Just forward the receipt you receive from Michael Hyatt to the email address I mentioned on this episode (or message me through the contact form on this site). Again, the two calls to action: Michael Hyatt’s FREE LifeScore assessment: http://coachingforleaders.com/lifescore* Course registration for 5 Days to Your Best Year Ever: http://coachingforleaders.com/best2016* And remember to forward your receipt to me! If you feel like you have too much to do, too little time, and the important things are falling through the cracks, I hope you’ll take one of those two actions. Don’t just survive each day in 2016 — make meaningful progress towards what really matters. Thank You Thank you to JessieMac12 in France for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community.
Dec 10, 2015
221: How to Build Your Leadership Confidence and More Community Questions
Bonni Stachowiak: Teaching in Higher Ed Audio Question from Steve Steve had a question about how to be a project manager and deal with tough situations while having an introverted personality. Episode 124: How to Get What You Really Want Out of a Conflict CFL: How to Restore Productivity When People are Angry CFL: Make Difficult Conversations Easier by Dave Stachowiak CFL: 5 Ways to Address a Hostile Audience by Dave Stachowiak Question from Michelle I'm rather annoyed with myself this week as I was very harsh to my team member. I have apologized and she accepted my apology. However I'm not happy that it occurred and I need to deal with the cause. I think the cause is to do with the fact that she is older than me and is a different personality type. I find it difficult to believe that she does respect me and so my harsh communication was a result of my suspicion. It's such a shame because we'd reached an even closer level of communication this week too. We both wanted to work with each other and after my apology she reconfirmed that the reason she wanted to do this job was to work with me. I think I need to go back to basics with her again and find out again what she needs from me. I also listened again to episode 59, but my problem is almost the opposite to the issues raised. I have another new team member starting soon. If you have any advice, or can recommend another podcast episode…I’d be grateful! Episode 54: How Authentic Leaders Apologize Episode 59: Seven Principles for Leading People Older Than You Book: Leadership and Self-Deception* by Arbinger Institute Book: The Five Dysfunctions of a Team* by Patrick Lencioni Question from Hollie I am full of energy, eager to share and learn. Today I was told by someone I went to for advice that they think that here I can't teach people, that I am presenting myself as if I know everything. My questions is: how do I deal with situations when you think you are doing things the right way because that is your experience and everything you have learned and it was working, and it is what is being discussed in your podcast but yet not now working? Episode 143: Accepting Feedback Episode 149: An Astronaut’s Guide To Life On Earth Book: The First 90 Days* by Michael D. Watkins Question from Tim I work in one of the top five fields were there is a huge demand for skilled laborers but, there is also not much room for advancement. My hope is that in getting an MBA I would be better suited for a higher role. Is my way of thinking off? Why would anyone hire me as a manager if I have no experience in the sector, even with an MBA? But my hope is that armed with an MBA that somehow someone will see that I’m trying to better myself with continued learning, and give me that chance. Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is Episode 225 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations. Visit http://coachingforleaders.com/subscribe
Dec 07, 2015
220: How to Find the Right Voice
Dr. Laura Sicola: Vocal Impact Productions Link for workbook: http://vocalimpactproductions.com/coachingforleaders Quotes In teaching, your best skill is flexibility. –Dr. Laura Sicola Most people are painfully oblivious to how they come across when they communicate. –Dr. Laura Sicola Typically, with somebody that you choose to listen to regularly, there’s something about the way they communicate that both speaks to you in their content, but you also like the sound of their voice. –Dr. Laura Sicola What I’m trying to help people see is that you already have the entire range of speech styles available to you. They’re already a part of who you are. It’s just a matter of being able to tap into them when necessary. –Dr. Laura Sicola Feedback * Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback * The next Q&A show is episode 221 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You Thank you to Peter Simoons in the Netherlands, Razmag in Canada, and MChugranis here in the States for the kind reviews on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
Nov 30, 2015
219: How to Steal the Show With Michael Port
Michael Port Author, Steal the Show* www.michaelport.com Reporter: “How can an actor run for president?” Ronald Reagan: “How can a president not be an actor?” Michael Port is a NY Times bestselling author of six books including Book Yourself Solid*, The Think Big Manifesto*, and his hot new release, Steal the Show*. He has also been a successful professional actor, guest starring on shows like Sex & The City, Law & Order, Third Watch, All My Children, and in films like The Pelican Brief and Down to Earth. These days, Michael can be seen regularly on MSNBC, CNBC, and PBS as an expert in communication and business development. A good performance is authentic behavior in a manufactured environment. –Michael Port The better prepared you are, the easier it is to be authentic. –Michael Port If you have a high stakes situation, and you need your Powerpoint slides to know what’s coming next, you’re not prepared enough. –Michael Port Three questions people ask when listening to a speech: Will this thing work? Is this something worth my time? Is this person able to champion this idea? The five components of great speeches: A big idea that is relevant to the listeners  Be very clear on what is being promised in the presentation Make sure you can demonstrate that you understand the way the world looks to them Be able to demonstrate the consequences of not adopting the big idea Work hard to serve the audience Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 221 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations. Access everything at: http://coachingforleaders.com/subscribe
Nov 23, 2015
218: Increase Your Capacity Zone
Beth Buelow: The Introvert Entrepreneur Beth Buelow shows us how to expand into our “capacity zone” while still using our “comfort zone” as a home base. Author, The Introvert Entrepreneur* Host, The Introvert Entrepreneur podcast www.theintrovertentrepreneur.com Coaching for Leaders episode 201: How Introverts Make Great Leaders Quotes When you 'fail,' it’s usually because you were attached to a particular outcome. And when it doesn’t happen that way, it gets labeled a 'failure.' —Beth Buelow If you approach your goals with less attachment, you’ll find yourself much better able to see those failures as data, rather than indictments of your character and who you are. —Beth Buelow The comfort zone is what makes stepping out into the unknown possible. —Beth Buelow Remember to celebrate every time you stretch that capacity zone. —Beth Buelow Feedback * Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback * The next Q&A show is episode 221 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. To receive a free, 30-day trial of Audible, visit: http://coachingforleaders.com/audible* As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader’s guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe
Nov 16, 2015
217: The Best Way to Make New Habits Reality
Kendra Kinnison kendrakinnison.com coach.me/kendra How to Get Yourself Unstuck: Lead yourself effectively (get your own ducks in a row) Build your empathy muscle Don’t let stress derail you Tiny Habits When you’re stuck, use the Tiny Habit Approach Developed by BJ Fogg, a researcher at Stanford Think about what’s the absolute tiniest step you can take forward, and then commit to taking that step every day Tiny habits lower mental hurdles so much that our mental resistance doesn’t kick in. -Kendra Kinnison Think About a Restarting Strategy More often than not, it’s the good things that throw us off. -Kendra Kinnison I see restarting as just as natural a skill as continuing a routine. -Kendra Kinnison Resources: App: Gratitude Journal* App: Coach.me* Feedback: Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 221 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. To receive a free, 30-day trial of Audible, visit: http://coachingforleaders.com/audible* As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader’s guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly!http://coachingforleaders.com/subscribe
Nov 09, 2015
216: How to Combat Repetitive Tasks and More Questions
Bonni Stachowiak Teaching in Higher Ed Question from Willian I have been working at the same area (Customer Service) for 2 years and 9 months. I really like my job and I have a better performance comparing with my coworkers who are older than me. How do you see the integration between people from different generations at work? How can I improve my influence with people more experienced than I? Is there any tip for people like me who need to contact professionals from different cultures at work? “The counts of the indictment are luxury, bad manners, contempt for authority, disrespect to elders, and a love for chatter in place of exercise. Children began to be the tyrants, not the slaves, of their households. They no longer rose from their seats when an elder entered the room; they contradicted their parents, chattered before company, gobbled up the dainties at table, and committed various offenses against Hellenic tastes.” -Kenneth John Freeman Influence: The Psychology of Persuasion by Robert Cialdini* How to Win Friends and Influence People by Dale Carnegie* Episode 59: Seven Principles for Leading People Older Than You Episode 158: How to Lead the Millennials Jack Welch on reverse mentoring Millennials Who Manage by Chip Espinoza* Question from Tammy I can see how alerting the group to bad news before the meeting could be good, but if they have time to stew over it won't they be even more resistant to the idea when they come to the meeting? I am in a position where I am having to get a group of people to do something that they do not want to do and do not see value in. How do I get buy in? I am passionate about it but my group is very resistant and will not listen to my ideas without the whole meeting turning in to an argument instead of a productive meeting. 5 Ways To Address A Hostile Audience Question from Andrew I am a university admissions counsellor, which means I work with students from their initial contact/application all the way through to seeing them registered in their program. It’s essentially a sales job (targets, travel, and lots of phone calls, emails and presentations). It turns out I am very good at my job and I have not yet failed to meet my goals. It is however a very cyclical job and I’m just starting my third cycle. The problem is, I’m getting pretty bored answering the same questions over and over again. I suspect my introverted and ADD personality are culprits in this. Do you have any suggestions on how to stay fresh and engaged with prospects when handling lots of repetitive tasks? Question from Sylvia I have recently been promoted. I would appreciate your input what I should use for presentations. I would like to be creative and innovative in my presentations. Please let me know what you believe is the best product to accomplish my goal(s). She also wants to know more about interactive technology. slide:ology by Nancy Duarte* Presentation Zen by Garr Reynolds* Poll Everywhere Haiku Deck Question from Katie I am currently working with my leadership team to identify areas where we can work to develop our team members (mostly hourly employees who do a lot of processing). Critical thinking is an area that has come up. I am wondering if either of you have any advice and or can point me to your archive for some tips on critical thinking skills and how to develop them. Second email: For this particular situation, I have a group of team members that are hourly and they are more “repetitive process” oriented in their day-to-day activities. But, we want them to stretch and grow. Specifically, we are looking for them to use more analytical skills in the their work and to question repetitive processes that may not add value. Additionally, we are looking for people to make better decisions both individually and as a team, to anticipate the needs of their customers and to always be willing to help others solve problems and do their best work.
Nov 02, 2015
215: How to Collaborate Across Organizations, with Kirsten Foot
38:16
Kirsten Foot: Collaborating Against Human Trafficking “There are blindnesses that can only be smoothed out when leaders from one sector really listen to the leaders of another sector.” -Kirsten Foot Resources that Kirsten and Dave mentioned during the episode that will help your collaborate across organizations: Collaborating Against Human Trafficking: Cross-Sector Challenges and Practices* by Kirsten Foot BEST (Businesses Ending Slavery and Trafficking) Alliance Collaborating Against Human Trafficking U.S. Department of Labor: International Child Labor and Forced Labor Reports U.S. Department of Labor: List of Goods Produced by Child Labor or Forced Labor Ending Human Trafficking podcast Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 26, 2015
214: Stop Worrying and Start Living
How to Stop Worrying and Start Living* by Dale Carnegie is a classic that can help almost immediately. I am an old man and have known a great many troubles, but most of them have never happened. -Mark Twain 1. Seal Off Your Troubles 2. Find the Silver Living Thank goodness I’m not married to this person. 3. Focus on What’s Next I mentioned Tim Stringer of Technically Simple and his excellent Holistic Productivity* course. There’s only two problems in life. Either you don’t know where you’re going or you don’t know the next step. -David Allen 4. Consider the Worst Case Scenario 5. Eliminate Worry For Good Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 216. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe
Oct 19, 2015
213: How to Translate Vision Into Results, with J V Crum III
45:48
J V Crum III Author, Conscious Millionaire: Grow Your Business by Making a Difference Host, Conscious Millionaire Podcast “It’s the leader’s responsibility to set the vision.” - J V Crum III “Vision is about how you’re going to transform your client’s life.” - J V Crum III A great question for every leader to ask: ”How is my business contributing to making this world the one I really want to live in?” The Formula for Creating Wealth: 1. Conscious Leaders need to ask: “Who are you and why do you want to chose one priority over another?” “What resources are you going to need?” “What are the different options for getting to the #1 priority?” 2. Focused “If you’re a leader and you have a vision and you have your whole heart in it, your chances of achieving it is significantly higher.” 3. Action List out the actions you think you need to be taking. Put them in the order they need to occur. Does something need to happen before each step? 4. Result How well did we achieve the stated outcome? What were the unexpected positives and negatives? 5. Learning What worked? What didn’t work? What needs to change? “You need to be attached to the outcome and completely open and flexible as to how you get there.” - J V Crum III Want more resources to turn vision into results? The link J V mentioned on the episode was incorrect. To receive J V’s free gift, the correct link is: http://consciousmillionaire.com/wealthformula Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 216 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You Thank you to Gus Men26 for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
Oct 12, 2015
212: How to Maximize Standing Meetings and More Questions, with Bonni Stachowiak
46:49
Bonni Stachowiak Teaching in Higher Ed We mentioned a recent article that featured Bonni’s podcast in The Chronicle of Higher Education: Improving My Teaching via Podcast Question from Jane As a new migrator from China who continues career (IT area specifically) in a western country, I wonder whether you can provide some advice what are the major barriers for us migrators to move up to a manager position. If you could provide some insights from employer's point of view would be super helpful. Bonni mentioned the work of Geert Hofstede on power distance and other cultural dynamics. Another resource is his book Cultures and Organizations: Software of the Mind*. Question from Michael I am an avid listener and enjoy the show. I am a VP, Sales/Director of Client Services managing a remote team of 11. We have a 30 minute weekly team meeting for which we do set an agenda and stick to it. However, I feel that most of this information can probably be communicated via email. I speak to each person at least once a day and I schedule 1:1 meetings once per month and wondered what your thoughts are on weekly team meetings that are not project related? Is there any benefit to having them or will canceling them have a negative impact? Dave mentioned episode 173 of Carnegie Coach: Three Ways to a Great Standing Meeting Here are the three agenda items Dave suggested for standing meetings: A recent accomplishment A recent lesson learned others may benefit from Where you most need assistance Question from Christina My division of my company was just merged with another company, a company that has a rather different business model and philosophy than the one I've been with for 12 years. I am wondering if you have any suggestions on how to handle the various potential challenges that come along with mergers? Aside from the uncertainty of security (which I am mostly comfortable with), it's expect there to be some struggles with meshing into a company that appears to want to eliminate or change a lot of our processes. Is it good to push back and try to demonstrate why our model may be a good fit with their model? Or do I just concede that the new company's way is "the" way? Bonni and Dave mentioned the Robert Cialdini video on the Science of Persuasion, based on his bestselling book Influence: The Psychology of Persuasion*. Question from Danielle I am in the process of creating a presentation for a training that will focus on our new employee evaluation system. More specifically, one section of the training will hone in "goal-setting," however the supervisors create the goals ahead of time and ask the employees to sign off on them. My question is, how can I develop content on "goal-setting," if the employees goals are already "set" for them? If you have any resources or words of wisdom that could assist me in this process, I would greatly appreciate it. Bonni and Dave mentioned The Checklist Manifesto* by Atul Gawande. He also wrote a more recent bestseller, Being Mortal*. Dave also mentioned two Coaching for Leaders resources: What To Do When Employees Hesitate On Long-Term Goals Coaching for Leaders episode 15: Get Specific With Goals Question from Marco I am a huge fan of your podcast. It has pretty much been the sole source of our growth of management and leadership for my brother and I and I am currently heading a leadership curriculum where I use your podcast as a "text book." I wanted to reach out because sometimes it is hard for me to apply the knowledge I am learning to our businesses. It is difficult to apply several of these episodes to our managers and shift leads because our employees don't have any prior knowledge or experience in leadership or management and our organization is small. I feel a lot of the principles you teach and examples you use are very applicable to larger businesses with degree holding employees who are more capable before coming into work.
Oct 05, 2015
211: How to Be Present and Productive
Jeremie Kubicek 5 Gears: How to Be Present and Productive When There is Never Enough Time* Jeremie Kubicek is co-founder of GiANT Worldwide and the GiANT companies. He is the bestselling author of Making Your Leadership Come Alive and speaker to organizations throughout the world on transformational leadership, emotional intelligence, and personal growth. 5th Gear: Learn to Get "In the Zone" Do you have trouble getting "In The Zone"? This is where 5th gear can help. Time flies by, you get things done, and progress is made. Dave mentioned the book Flow: The Psychology of Optimal Experience* by Mihaly Csikszentmihalyi. 4th Gear: Leading in a Task World Most adults spend their day multi-tasking with phone calls, emails, chores and more. Learning how to manage 4th gear correctly is key for maximum productivity. 3rd Gear: Why Being Social Matters Third Gear is all about being social and building friendships. It happens in coffee shops, at dinner parties and other social gatherings, and it's the secret ingredient in business that many people overlook. “Be interested before being interesting.” -Jeremie Kubicek Dave mentioned episode 193: Five Ways to Be a Go-Giver with Bob Burg 2nd Gear: Connecting Deeply How often do you have deep, refreshing conversations? Do you really know how to be present with others? This is 2nd gear. 1st Gear: Learn How To Recharge Most people struggle to truly recharge. Learn how successful people take time to rest and recharge so they can give their families, teams and friends their best. Reverse: Learn How to Apologize Most people struggle with backing up and apologizing. Reverse is all about owning your mistakes and moving forward in a healthy way. Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 212 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe Thank You Thank you to Katie Healun and Tom Henschel for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
Sep 28, 2015
210: How to Tame Workplace Incivility, with Sharone Bar-David
38:13
Sharone Bar-David (LinkedIn) Author, Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility* Six beliefs that cause many of us to tolerate workplace incivility: We’re Like Family Here We Have the Right to Vent I Know My Colleague’s Boundaries You Can’t Change Someone’s Personality The Characteristics of the Group (or Industry) Make it OK People Need to Get Thicker Skins “It’s your responsibility to create a workplace where everyone can perform at their best.” -Sharone Bar-David Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 212 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations at http://coachingforleaders.com/subscribe
Sep 21, 2015
209: Get ROI From Professional Associations, with John Corcoran
John Corcoran Author, How to Increase Your Income Today by Building Relationships with Influencers, Even if you Hate Networking Host, Smart Business Revolution podcast “An interview is just an opportunity for a conversation.” -John Corcoran John recommended the book Give and Take by Adam Grant* as a framework to consider when engaging with professional associations (and any relationship). John and I previously aired episode 123: The Practical Pursuit of Work-Life Balance Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 212 Inaugural Mastermind Announcement I’m announcing the inaugural Coaching for Leaders Mastermind. Most leaders are not born. They are made. I've gained the most from: * Practice coaching others * Committed action * Genuine support from others You can learn to lead more effectively. The application for inaugural membership I spoke of on the episode is here: http://coachingforleaders.com/apply If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe
Sep 14, 2015
208: How to Motivate People and More Questions
Bonni Stachowiak Teaching in Higher Ed Bonni mentioned episode 84: Daniel Pink on To Sell is Human We also mentioned and recommended the book Drive by Daniel Pink* as a great resource on how to motivate people Audio Question from Jenga ”The only way to influence someone is to find out what they want and show them how to get it." -Dale Carnegie Dave mentioned the Carnegie Coach series on “innerviewing:” Carnegie Coach episode 39: Get To Know People Without Being Awkward Carnegie Coach episode 40: Just the Facts, Ma’am Carnegie Coach episode 41: Discovering Another Person’s Motives Caring Coach episode 42: How to Know What People Value Question from Tyler How do you get off the phone with someone who is a long-winded "good ole boy?" My analysts each work with lots of sales reps, and many accounts. We have a few sales reps who like to call every day, and invariably the call ends up being 15-25 minutes. A lot of drawn out, slow responses. Talking about local news, smalltalk before they want to get down to business. This is a really essential part of the local culture, but my team doesn't have time for it. If every rep did that every day, we'd have to work 16 hours a day just to get off the phones. Bonni mentioned How to End a Conversation video posted on The Art of Manliness Question from Roger I am a trainer in a corporation that just went through an acquisition. My manager has assured me that he likes training and will keep this position for the foreseeable future. He’s has asked me about my future plans/desires, my answer was that I love the role I am in but would like to make it grow into a “Manager” position since my duties vary especially now. My current project may take a few years. At the same time I am very engaged with my home facility trying to create and be a part of any new systems or leadership training for my local/regional team. Any advice from you and Bonni? These are the areas I “think” I want to grow and need help to “intraprenurally” achieve: Remain a crucial component to the company in the current training role. Evolve the role into mentoring, technical and future training opportunities. Create a manager position to grow into. I do not have any specific training credentials or graduate degrees just 20+ years of service in various capacities. Audio Question from Phil Dave mentioned finding Transitioning Vets by Bill Nowicki on iTunes Dave recommends the following article on mentoring: 10 Ways to Be a Better Mentor From Those Who’ve Done It Feed Your Career Octopus: Tips For Finding (And Keeping) Awesome Mentors “Sometimes our nervousness can translate into a deep, high regard for another person and what they’ve contributed.” -Bonni Stachowiak Question from Shannon I'm struggling with a boss whose management style is "adhoc-cratic". In addition, she values relationships but not timely and thorough intra office communication, and she is slow to follow through. This has delayed work and caused much tension and poor communication with our senior leadership. One senior leader says she holds me equally responsible, though this seems completely unfair given the power dynamics and balance of responsibility, especially when it comes to managing the work of other staff. I've taken on much responsibility to compensate, but am concerned that I can't do both of our jobs in the long-term. I have two young children and 90 hour work weeks are not possible. Without additional staff, I would burn out and the timeliness and quality of the work might be compromised. How do I manage up in this situation? Reminder from Duke “The servant-leader is servant first. It begins with the natural feeling that one wants to serve, and serve first. The conscious choice brings one to aspire to lead.” -Robert Greenleaf Dave mentioned episode 137: The Power of Servant Leadership Suggestion from Rick I find the word feedback often has a negative connotation for peo...
Sep 07, 2015
207: How to Transform Your Limitations Into Advantages, with Mark Barden
Mark Barden Author, A Beautiful Constraint: How to Transform Your Limitations Into Advantages and Why It’s Everyone’s Business Working with constraints is more and more the norm in today’s organizations. Dr. Seuss was an early example how a constraint helped him develop a style that became uniquely his own. Even if you believe in the potential from constraints, it doesn’t mean you still like them — especially early on. “We are the stories we tell ourselves.” -Mark Barden “As a marketer, you go nowhere if you don’t understand the needs of your audience.” -Mark Barden “Anybody with the right mindset, the right method, and the right motivation, can be better.” -Mark Barden Visit eatbigfish to download a free sample of the book Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 208 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe
Aug 31, 2015
206: Five Steps to Conquer Overwhelm
Michael Nichols Author, Creating Your Business Vision Guidestone University Realizations Michael had after dealing with his own overwhelm: I could give more I can grow on purpose Every leader needs help “Your employer will soon forget the long hours that you spent at work, but your children will never forget the memory making moments.” -Michael Nichols The Five Phases (video) (PDF) that Michael articulates in this episode to conquer overwhelm: Purpose Path Plan Prepare People The four things leaders are typically interested in getting better at: Improving income/revenue Leadership skills development Becoming more effective/efficient Leading better through change Michael mentioned the Personal Life Plan Guide and The SIMPLE One-Page Business Plan as resources, as well as the Guidestone Executive Retreat Center. Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 208 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You Thank you to dogofio in the United States and zimzom in UK for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
Aug 24, 2015
205: Ten Ways to Learn Faster
Randy Willhite Guitar Instructor The Burbolators (his band) “If people have two weeks to practice, they do less in two weeks than they normally would have in one.” -Randy Willhite Ten ways to learn faster: It’s hard to start, but easier to keep going Memorize first, and then practice You have to practice Schedule time each day to practice You don’t need to master something before you go onto the next thing You don’t have to like something to learn from it Consistency beats clock time Don’t beat yourself up for falling behind Touch the strings Get back on when you fall off the horse Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 208 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe
Aug 17, 2015
204: Things Mentally Strong People Don’t Do, with Amy Morin
33:46
Amy Morin Author, 13 Things Mentally Strong People Don't Do* Amy is a licensed clinical social worker, psychotherapist, and the author of the book, 13 Things Mentally Strong People Don't Do.* She dealt with a lot of personal tragedy in her life in a short period of time, and realized that having good habits wasn’t enough. She also had to get rid of bad habits. In 2013, she wrote the list, 13 Things Mentally Strong People Don't Do. It went viral and was read and shared by millions of people in a matter of days. They Don’t Give Away Their Power “While other people can influence you, they can’t make you feel anything.” -Amy Morin They Don’t Resent Other People’s Success “When you want to change how you feel, the two things you need to change are how you think and how you behave.” -Amy Morin They Don’t Give Up After the First Failure They don’t view failure as a reason to give up. Instead, they use failure as an opportunity to grow and improve. They are willing to keep trying until they get it right. “The fear of failure keeps us from trying our best.” -Amy Morin They Don’t Feel the World Owes Them Anything They Don’t Expect Immediate Results “A lot of us give up when we don’t see huge, drastic results really fast.” -Amy Morin Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Aug 10, 2015
203: Influence Without Authority and More Q&A
Bonni Stachowiak Teaching in Higher Ed Question from Nancy I am in a situation myself right now where I was promoted awhile back as it stands right now. I manager a team, but I don't have salary discussions or assessments with them. My manager has said he is willing to give me the mandate I want and to form the role together with me. This is flattering and scary at the same time. My longterm goal is to become a director. Now I am thinking, perhaps I should ask for the responsibility of having the assessments and salary discussions with the team? I am thinking it might be a good step towards my longterm goal. If you have any wise advice I would appreciate your input. I am a little lost. Audio Question from Jeff Dave mentioned episode #190: How to Improve Your Coaching Skills with Tom Henschel Dave mentioned Dale Carnegie’s book How to Win Friends and Influence People* Bonni mentioned Peter Block’s book Flawless Consulting: A Guide to Getting Your Expertise Used* Dave mentioned his past article, 8 Ways to Influence Without Authority Question from Tyler I read in a Forbes article that 89 of the Fortune 100 companies are now using MBTI to help match employees to roles. My company does not presently use this, but I have done some work on it with my team. Actually, a personal interest and goal of mine would be to eventually become a trainer in this subject, both for MBTI and DiSC. Do you know anyone who works with these and how I might network or "mentee" with someone who does this? We mentioned the Myers-Briggs Type Indicator (MBTI) by CPP Radiance House has fabulous publications for MBTI work Susan Gerke is a resource for MBTI work Doug McRae is a resource for DiSC work Audio Question from Nathaniel “Advice just doesn’t work unless it’s asked for.” -Bonni Stachowiak Bonni mentioned Pinboard (Dave’s library) Bonni mentioned OmniFocus for managing tasks Bonni mentioned TextExpander for automating common keyboard entries Question from Joseph I work in a retail business chain. In the past year, my company has really embraced leadership, and servant leadership at the highest level. I feel like they have done a wonderful job in sharing the message with the upper management/team leads at all of our locations, however I don't feel like it has traveled well to our assistant team leads, departments, or entry level team members, thus, not truly changing our culture. I was wondering if you had any suggestions on how I could help better achieve this at my location. I was thinking about holding small store leadership/development sessions, but am at a standstill on how to structure and execute them. Any thoughts or advice? Question from Stefan Part of my job is also creation and implementation of all relevant procedures and policies within the Company. Currently, I am "producing" so called Open door policy. I have some questions about suitable content of such a policy. It is not just about the "open door", so willingness of managers to accept employees and speak with them about their personal problems, daily issues. I think it is much more the right of employees to "raise their voice", so to address suggestions, complaints etc, how to solve problems etc. Do you have some proper name for time when manager has free time for employees, for example chat with manager, open hour with manager? Dave mention John Kotter’s book Leading Change* Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 208 Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising,
Aug 03, 2015
202: Practical Action for Productivity, with Tim Stringer
39:43
Tim Stringer Technically Simple Tim appeared on two past shows: Episode 151: How to Be More Productive Episode 183: Use Technology To Build and Strengthen Relationships 4 Pillars of Holistic Productivity 1. Inner Reflection Tim recommended The Way We’re Working Isn’t Working* by Tony Schwartz 2. Acceptance “No matter how busy I am, I always have time to talk about how busy I am.” -Tim Stringer (echoing a human truth) “It’s pretty hard to be a victim and be grateful at the same time.” -Tim Stringer 3. Focus 4. Inspired Action Tim mentioned the Day One app. On Thursday, July 30th @ 10am PDT / 1pm EDT, Tim and I will be hosting a How to Step Into Action With Holistic Productivity webinar. You'll get: Identify a strategic area for focus Determine your first actions to create a positive shift Connect and get inspired by other members of the community If you agree to appear on video, reserve your free space at: http://coachingforleaders.com/stepintoaction Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode on the topic of Resources for leaders: http://coachingforleaders.com/resources Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Please note that the show will be dark next week -- see you in two weeks for the next Q&A show on August 3, 2015.
Jul 20, 2015
201: How Introverts Make Great Leaders
Beth Buelow (Facebook) Author, The Introvert Entrepreneur: Amplify Your Strengths and Create Success on Your Own Terms* Host, The Introvert Entrepreneur podcast There is often an overt expectation of extraversion in the workplace. Extraversion: gain energy from social interaction and external stimuli Introversion: gain energy from quiet and solitude “The goal is not to be the fake extravert. The goal is to be the authentic introvert.” -Beth Buelow Beth mentioned Good to Great* by Jim Collins Dave mentioned How to Win Friends and Influence People* by Dale Carnegie “Please oh please, don’t confuse enthusiasm with noise.” -Beth Buelow Dave mentioned episode #44: Susan Cain on The Power of Introverts Beth mentioned some of the principles from Dale Carnegie that relate directly to introverted energy. Carnegie's principles also demonstrate that introverts make great leaders: Become genuinely interested in other people. Smile. Be a good listener. Encourage other people to talk about themselves. Let the other person do a great deal of the talking. Do not imitate others. Beth mentioned How to Stop Worrying and Start Living* by Dale Carnegie “Listen contains the same letters as silent.” -Beth Buelow Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 204 Resources for leaders: http://coachingforleaders.com/resources Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Thank You Thank you to Keith Shaw for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
Jul 13, 2015
200: How to Plan Your Career and More Questions, with Bonni Stachowiak
33:51
Bonni Stachowiak: TeachingInHigherEd.com Audio Question from Jignesh Here are the resources we mentioned on how to plan your career: Flow by Mihaly Csikszentmihalyi* What Color Is Your Parachute? by Richard N. Bolles* Carnegie Coach episode #148: How to Determine What’s Next Business Model You by Tim Clark, Alexander Osterwalder, and Yves Pigneur* Business Model Generation by Alexander Osterwalder and Yves Pigneur* Finding the Career That Fits You* The Ultimate Guide to Using Your Strengths to Get Hired* Audio Question from Mia “A lot of times people use humor in an attempt to try avoid having conflict or having a real conversation.” -Bonni Stachowiak Bonni recommended an episode of the This is Your Life podcast by Michael Hyatt called 7 Actions to Take Before You Quit Your Job. Question from Taylor I remember listening to a podcast where you, at least I think it was your podcast, talked about self-development. Specifically you discussed using a task manager to help you achieve your self-development goals. I can not remember which episode this was. It would be really helpful if you could direct me to the right one; I would really like to send it to my father. Dave recommended these three apps/services: OmniFocus* Todoist Wunderlist Question from Jeffrey I've really admired the ability to use humor to defuse tense situations whether in the board room or one-on-one. It often lowers the volume of a confrontation and allows a moment for those involved to reset. How mad can you be when you are laughing? But it is also risky to use humor since the joke could fall flat, or even worse you might offend your counterparts. Do you have any resources on how I can improve my utilization of humor in these situations? Question from Ravi Hi Dave, I have been listening to your podcast for past 5 months. Have learned a lot. Thanks for great advice all around. I am facing one problem that I am really struggling with and will welcome your advice. I seem to have hit a ceiling in my career. By measure of my education and experiences should have been in a Senior Management position. I look around and all my friends and peers at one time (and those even behind me) have been steadily climbing the ladder and I am frustratingly stuck at the same place! I have all received good to excellent feedback, have been commended for my attitude and thinking, done more than my peers but am still stuck! Any advice what I can do? Happy to share more information about my background if it will help. Bonni recommended Hope for the Flowers by Trina Paulus* Question from Rijul I was wondering if you could share a bit more about your own professional history in how you got into this career path. I am interested in exploring this area and would like to know what kind of jobs and/or educational background someone in this line of work has to become successful. Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 204 If you're not already subscribed to this show, please do so and you’ll get new episodes every Monday. Just search for Coaching for Leaders on iTunes, Stitcher, or any podcast app you use and subscribe there. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summari...
Jul 06, 2015
199: Men and Women at Work
Lori Ann Davis Author, Unmasking Secrets to Unstoppable Relationships* Dave mentioned the podcast StartUp A few general patterns of both men and women: Men: More assertive Communication is shorter and more direct Problem solving main goal Goal oriented More independent Women: More tuned into emotions Talk about the problem before acting to fix it Need to be heard Process oriented, ask more questions More collaborative, build relationships “We really would like the other person just to be like us.” -Lori Ann Davis “We show the other person love in the way we want to be loved and the way we feel loved.” -Lori Ann Davis Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 200 Resources for leaders: http://coachingforleaders.com/resources Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight Submit your spotlight for consideration on a future show Thank You Thank you to Madelyn Sese and KentuckyTyler163 for the kind reviews on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
Jun 29, 2015
198: How to Know What to Ask, with Andrew Warner
32:26
Andrew Warner Mixergy Andrew’s “shoved fact” technique: Listen carefully for the shoved fact that doesn’t otherwise belong in the conversation naturally Make sure you’re picking the shoved fact that’s the most personal one Ask a question about that shoved fact Shut up “The things you think are tough are where real life exists. That’s where you really get to know people.” -Andrew Warner “Tell a story to illustrate your point and then make your point.” -Andrew Warner We mentioned both of these shows: Mixergy podcast Carnegie Coach podcast Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 200 Resources for leaders: http://coachingforleaders.com/resources Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight Learn more and submit your spotlight at http://coachingforleaders.com/spotlight
Jun 22, 2015
197: What This Show is About
In this episode I respond to a question from Candice that helps me articulate what this show is about. I mentioned episode 186: How to Become a Champion with Dr. Jeff Spencer My job is to be your archeologist. Everyone is your superior is some way. Yes, you can lead. And you can do it, with authenticity and integrity through consistent learning. “” -Anne Lamott I mentioned Bird by Bird by Anne Lamott* “The opposite of leadership is not failure, it’s an expectation of perfection.” -Dave Stachowiak I mentioned Outliers by Malcolm Gladwell* Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 200 Resources for leaders: http://coachingforleaders.com/resources Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight: Chris Winch Chris mentioned episode 149: An Astronaut’s Guide To Life On Earth with Chris Hadfield
Jun 15, 2015
196: The Way to Make New Behaviors Stick, with Marshall Goldsmith
37:41
Marshall Goldsmith: Triggers Marshall says that a key factor is the environment around us in whether or not we are successful. Environmental triggers constantly take us off track. “A trigger is any stimulus that influences our behavior.” -Marshall Goldsmith Trigger —> Impulse —> Behavior Marshall says we have the chance to have a second of awareness on how we behave after the impulse. “Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.” -Viktor Frankl Marshall says that the biggest problem with successful people is they’ve gotten very used to winning. Marshall recalled five questions that Peter Drucker said we should all ask ourselves: What’s my mission? Who’s the customer? What does the customer consider value? What’s the goal? What’s the plan? If you want a copy of the article that Marshall mentioned, Leadership is a contact sport, send him an email to marshall@marshallgoldsmith.com Marshall’s wheel of change model: Creating = Positive/Change Preserving = Positive/Keep Eliminate = Negative/Change Accepting = Negative/Keep “Am I willing at this time to make the effort required to make a positive difference on this topic?” -Marshall Goldsmith “Most people waste most of their lives on topics they’re not going to change anyway.” -Marshall Goldsmith “Life is easy to talk and hard to live.” -Marshall Goldsmith “Environment vs. willpower — environment generally wins.” -Marshall Goldsmith Marshall’s six active questions: Did I do my best to set clear goals? Did I do my best to make progress towards goal achievement? Did I do my best to find meaning? Did I do my best to be happy? Did I do my best to build positive relationships? Did I do my best to be fully engaged? The key factor in employee engagement is whether people feel like they can live their own values. -Kouzes & Posner Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jun 08, 2015
195: Handling Someone You Don’t Trust and More Community Questions
Bonni Stachowiak Teaching in Higher Ed Question from Brian How do you battle being unmotivated? You're boss doesn't acknowledge your work, doesn't acknowledge your time with the company. You feel unmotivated, unappreciated, and undervalued. You think its a personal issue that you need to fix, but you come to find out that your co-worker feels the same way, and they’ve been with the company for 20 years! How do you get out of that, or is it just a personal issue we need to get over, or do you just start looking for a new job? At what point is enough enough. I love my job, what i'm doing and the company I’m doing it for, but I feel that my uppers are a huge road block to my road to happiness. What would you do? The Empowered Manager by Peter Block* Question from Mark What recommendations can you offer when it comes to working with a colleague for whom you have little faith that he will carry his weight and work toward a successful outcome for our combined group goal? The Empowered Manager by Peter Block* Question from Hanif I have a request for a program in public speaking and how to control fear and anxiety. That's my biggest weakness, so your suggestions will help. Dave mentioned: Toastmasters International The Dale Carnegie Course Questions from Kylie Are there any organizations I can join where I can meet other OD professionals? It looks like you need to pay membership to join the OD Network (which I will if needed). Organization Development Network Association for Talent Development Do you personally believe it valuable to have a Coaching qualifications if in the OD space? If so, which would you recommend? What are your learnings in relation to OD, coaching and start-ups? Help Pam Davis With Her Survey If you are a full-time manager with at least one direct report (someone whom you supervise), consider completing this dissertation survey from Pam Davis: http://coachingforleaders.com/pam If you participate, Pam will enter you into a drawing for several $50 Amazon gift cards. Thanks in advance if you can help her out! Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 200 Resources for leaders: http://coachingforleaders.com/resources Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight: Josh Rivers Episode 20: Your Core Values Josh’s website: Podcastguy.co
Jun 01, 2015
194: Business Results by Doing Our Greenest
Christina Kull Martens Author, Bring Your D.O.G. to Work: A (Green) Person’s Best Friend* Christina also appeared on episode 96: How To Get Buy-In For A New Initiative D.O.G. = doing our greenest! We don’t tend to have as much ownership in the workplace as we do at home on sustainability and waste reduction. “If you’re not measuring it, it doesn’t get done.” -Christina Kull Martens Change your conversation to what the other party would find of value. The business case is what will get movement from senior leaders. “Try honestly to see things from the other person’s point of view.” -Dale Carnegie Greenwashing is when you’re telling people that the organization is green (or has taken one green action) without really making it a sustainable project. Get employee buy-in on green programs first before you start marketing to others. Pick one thing you can get traction on first and do that well, before you try to do other projects. Here are some of the obvious actions that leaders can take: Office supply sharing for surplus supplies Implement pledges for taking green actions Read the book Avoid motivating through fear, since that’s not sustainable — fun is sustainable! Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 195 on the topic of self-confidence Resources for leaders: http://coachingforleaders.com/resources Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight: Linda Eller Thank You Thank you to Ejl32 for the kind review on iTunes. If you would like to post a review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
May 25, 2015
193: Five Ways to Be a Go-Giver with Bob Burg
Bob Burg Co-Author, The Go-Giver: A Little Story About a Powerful Business Idea* 1. The Law of Value You true worth is determined by how much more you give in value than you take in payment. 2. The Law of Compensation Your income is determined by how many people you serve and how well you serve them. Dave mentioned How to Win Friends & Influence People* by Dale Carnegie 3. The Law of Influence Your influence is determined by how abundantly you place other people’s interests first. 4. The Law of Authenticity The most valuable gift you have to offer is yourself. 5. The Law of Receptivity. The key to effective giving is to stay open to receiving. Bob mentioned Influence: The Psychology of Persuasion* by Robert Cialdini Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode on the topic of Resources for leaders: http://coachingforleaders.com/resources Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight: Tom Trantow Thank you to J F ey, Dave Leingang, The Mind Doctor for the kind reviews on iTunes. If you would like to post review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
May 18, 2015
192: How to Create Team Guidelines, with Susan Gerke
39:45
Susan Gerke: Go Team Resources Susan was last appeared on three prior shows: 21: Your Strengths and Blind Spots 138: The Four Unique Types of Teams 139: How To Maximize Team Performance You can discover more about Susan and her training materials at Go Team Resources. On a true team, the work is all integrated. Don’t create guidelines yourself and give them to the team. A starting point for how to create team guidelines is what did not work well on a previous team. “The dialogue that happens while team guidelines are being created is almost the highest value thing that happens.” -Susan Gerke It’s important to have everyone present at a team meeting. Creating operating guidelines is really foundational work for a team. If you don’t do these kinds of things for your team, where do you go when you’re struggling? How to keep it visible: Don’t go past 8 guidelines for a team Have a team rate themselves on each item immediately Assess the same number a regular meetings (monthly and then quarterly) Make changes along the way, but use a structured process Disagreement is the sign of a healthy team We also mentioned Susan’s business partner David Hutchens, who appeared on episode 148: The Four Stories Leaders Need For Influence Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
May 11, 2015
191: Books, Books, Books
Bonni Stachowiak Teaching in Higher Ed Question from Allison Do you have any tips on improving business acumen? I watched this TED talk. Susan Colantuono states that the reason women have a difficult time advancing in their careers is because their business acumen is not strong enough. What are your thoughts? Bonni mentioned Pocket Books by Debra Tannen* The Four Agreements by Don Miguel Ruiz* Marketplace 100 Best Business Books of All Time Financial Intelligence by Karen Berman and Joe Knight* Business Model Generation by Alexander Osterwalder and Yves Pigneur* Audio question from Suzie on how to record book notes Dave recommended Audible* (a free month of Audible and two free books available from this link*) Recommendation from Frank I work in supply chain for a large healthcare system and I'm often asked to lead project teams, so I'm finding the advice on the show very helpful. I find that the coaching skills that I learn can often be applied to either teaching 14 year old girls the great game of softball (which often crosses into life lessons), or managing 40 year old professionals on a project team. So with that in mind, may I suggest the book Coaching the Mental Game by H.A. Dorfman*? Although it's a sports coaching centric book, so much of it can be applied in other coaching roles and it's thought of the gold standard of sports coaching books. Dave also mentioned Positive Coaching by Jim Thompson* Question from Jignesh about personality type Dave’s past article on 7 Questions to Engage People You Just Started Managing will be helpful Recommendation from Jamie A really good book that I used with my team was The Thin Book of Trust: An Essential Primer for Building Trust at Work by Charles Feltman*. I had my entire team read it and then we discussed it. A big benefit of the book is that it is short but power packed. It really helped my team in four ways: The book does a great job in discussing well-formed requests (the goal, the deadline and the conditions for success). The first two my team did well, but the last one was an area we struggled with (me as well as several of my team members). Thus, we talked about ensuring that we dealt with the conditions for success – rather than making assumptions – if the conditions are not specified ask. The book does a good job about acknowledging how commitments should be made – rather than assumed or implied. The classic example is when everyone is in a meeting, a task is discussed vaguely and walking away from the meeting everyone believes someone is going to do the task – except that someone. Given #1 and #2, the book emphasized how well-formed requests and explicit commitments can bolster trust. Trust is negatively affected if the requests are not well-formed and commitments are not explicit to everyone – particularly the one with the task! The book breaks trust into sincerity, reliability, competence and care – seeing it broken down this way helped me and my folks analyze (and fix) some areas within our team where trust was broken and it also helped each person understand the reason for the lack of trust of certain people. The book even provides suggestions for how to repair trust in an approachable way. Question from Michael I had a valuable experience this week. I reside in the Washington DC/Baltimore/Virginia metro area and I mentor a young man who resides in Baltimore. In the wake of the recent riots he called me at 10 PM on Monday night and asked what I would do - he was unsure whether he should be on the streets protesting or whether he should stay home and watch. Now, I coach these young men to be responsible but also true to their instincts for doing what is right. In this case however, I was torn between advising what was responsible which in my opinion would be to stay home and what was right which was to join the protesters. I asked him what he felt Martin Luther King would do in this situation.
May 04, 2015
190: How to Improve Your Coaching Skills, with Tom Henschel
45:11
Tom Henschel Host, The Look & Sound of Leadership podcast and Executive Coach, Essential Communications When it’s a development issue (or a way of thinking) it’s coaching that’s most helpful. Tom says that coaching needs good goals, or at least one single goal over time. Think about the goal as if it were on video — how do you want the end result to look? “Coaching? It’s not about you.” -Tom Henschel “The coaching process is helping someone understand, from their own point of view, why it would be in their benefit.” -Tom Henschel Tom shared two stories from his teenage daughter Julia that helps him with coaching. Food for thought: Do people see coaching as part of their jobs? Do they have time for it? To improve your coaching skills: Let them go first. Use open ended questions, such as, “What does that sound like to you?” Earn the right to give advice. Tom last appeared on these two episodes: 107: Three Steps To Soliciting Feedback with Tom Henschel 164: How to Handle a Boss Who’s a Jerk with Tom Henschel Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 191 on the topic of books Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight Want to be featured in an upcoming member spotlight? Visit http://coachingforleaders.com/spotlight
Apr 27, 2015
189: How to Stand Out With Dorie Clark
Dorie Clark Author, Stand Out* It’s getting harder and harder for an individual’s message to get out and be heard. How to stand out as a thought leader: Have valuable intellectual content Build a following! There is a three-step process people are following to gaining an audience: One to one idea transmission (small mastermind) One to many idea transmission (writing, speaking, etc.) Many to many ideal transmission (others become ambassadors for you) “If you are the only person, who at the end of the day, is still talking about your idea. That’s a failure. You need to get other people talking about it.” -Dorie Clark Dorie mentioned her past article on Harvard Business Review: How to Reinvent Your Personal Brand How do you figure out what you want to be known for: Niche strategy - become a recognized expert in a narrow area and expand into related areas Combining ideas/fields - bring together elements from two or more fields Creating original research - information based on concrete knowledge from data or research (Dorie mentioned Nate Silver) Tackling a big problem - bring something of value the resolves a major issue for lots of people Creating a framework - build an explanatory system or device for your field (Dorie mentioned Robert Cialdini* and Dave mentioned Dale Carnegie*) “One of the most important things to do early on is content creation.” -Dorie Clark There really aren’t guarantees anymore in the work world. “You’re not just competing with the local talent pool. You have to explain to people why they should pick you.” -Dorie Clark Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 191 on the topic of books Resources for leaders: http://coachingforleaders.com/resources You can receive a trial to use Audible for 30 days, including two free books by visiting coachingforleaders.com/audible* Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight: Sue Barber Sue mentioned these past episodes: 23: Your Annual Action Plan 129: How To Create A Personal Knowledge Management System To suggest future guests for the show, visit coachingforleaders.com/suggest Thank You Thank you to for the kind review on iTunes. If you would like to post review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
Apr 20, 2015
188: The Art of Stage Presence with James Whittaker
James Whittaker Author, The Art of Stage Presence* “The audience will relate to your concept that you’re talking about much more than details.” -James Whittaker You are there for the audience, not you. “You are speaking for the audience, not to the audience.” -James Whittaker Have the first sentence completely committed to memory. During the first 99 seconds, do one of these four things: Inspire Intrigue Interest Inform Spend as much time on the opening as on the rest of the presentation. Seek out small stages to practice on (your 1:1 with a manager, team meetings, etc.) Give your attention to the people taking notes and nodding their heads and engaged with what you are saying. Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 191 on the topic of books Resources for leaders: http://coachingforleaders.com/resources Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight: David Wissore David mentioned the Carnegie Coach podcast and also recommended Toastmasters International If you’d like to be considered for a future community member spotlight, visit http://coachingforleaders.com/spotlight
Apr 13, 2015
187: Community Questions on Coaching, Accountability & Wisdom
Bonni Stachowiak TeachinginHigherEd.com Question from Jignesh I have been on a leadership course in 2012. Through the Myers Briggs Test, I have learned about my personality type and have received feedback/comparison on world's most famous leaders. I also recently read Simon Sinek's book - Start With Why. My assessment about myself has been that I am an introvert. I love working on my own. I realize that Leaders need to challenge their own comfort-zone and for me this would be to try communicating my ideas and practicing my leadership skill by interacting with others. Knowing the fact that I am introvert. I am not sure how to strike a conversation and to get maximum out of my one-on-one meeting with my stranger LinkedIn industry colleagues. I will really appreciate receiving some advice or ideas on how to strike impactful conversations. Teaching in Higher Ed episode 38: Steve Wheeler Talks Learning with ‘E’s Carnegie Coach 23: How to Strike Up a Conversation - Part 1 Carnegie Coach 23: How to Strike Up a Conversation - Part 2 Carnegie Coach 39: Get To Know People Without Being Awkward Carnegie Coach 40: Just the Facts, Ma’am Carnegie Coach 41: Discovering Another Person’s Motives Carnegie Coach 42: How to Know What People Value Question from Willie I value wisdom over rules, but wisdom doesn't scale well. Our director wants a more consistent experience for our customers. Rules are the traditional method to accomplish consistency, but we can't make a rule for every scenario because each scenario is different. We do have guidelines in place, which cover the vast majority of cases, but it seems like every time an exception occurs, the natural opinion across the organization is that we need to figure out a way to address the exception in the process. Is it okay for an exception to just be an exception? Bonni mentioned Zendesk Episode 92: Barry Schwartz on How to Tap Into Your Practical Wisdom Barry Schwartz: Our loss of wisdom Question from Simon I am downunder in Australia, love your show and your podcast is a staple in my professional life as a manager of customer-facing people in the software industry. I'd like to ask if you could dedicate some time in your podcast schedule to explore "accountability". It is common these days to hear the words "empowerment" and "accountability" in the same sentence and I use them often. The empowerment side of the coin is straight forward (do what you need to do). I'm looking for ideas on the "accountability" piece. Is this a stick / carrot mentality and how have you seen people make accountability mean something that people don't just pay lip service to. Dave’s three steps: Communicate Follow-up Consequence We also mentioned: Episode 117: The Seven Steps You Follow To Delegate Work Bonni mentioned Asana and Dave mentioned Basecamp Bonni mentioned Slack Here’s a recent article about Slack in the New York Times Question from Valery My current set-up is to act as a consultant working for a large training firm. It's a good set-up as consultants do not have to worry about the prospection aspect of the job on top of providing the training. On the other hand, it can be frustrating because they are not "my" customers. My set-up is good and I can live decently from it but I am looking for creating a company based on my areas of expertise (sales consulting and coaching). I have this inner voice telling me "Valery, it's going to the right direction" but what are the steps now? There are a few companies out there providing the same expertise but the addressable market is big enough. Are there any prerequisites such as raising funds to invest into technology and/or people? How should I consider the transition between my current set up (consultant) and the entrepreneurial one? Are there new forms of associations I should think of? For example, approaching a consulting company and offering to develop an activity in sales development I w...
Apr 06, 2015
186: How to Become a Champion, with Jeff Spencer
41:17
Jeff Spencer, D.C. DrJeffSpencer.com Jeff noticed that the people who should have won didn’t often win. “The single most important factor is how people perform in pivotal moments.” -Jeff Spencer “Do you have the readiness for the 3-5 pivotal moments that occur each year that will make or break your career or your life that year?” -Jeff Spencer “There’s a lot of people who have will and talent that don’t go anywhere.” -Jeff Spencer “You cannot think your way fast enough to be able to perform with ideal timing. Ideal timing and ideal responses are the direct product of your level of preparation.” -Jeff Spencer “Most people concentrate on all the things that can go wrong rather than the 1-2 things that have to go right.” -Jeff Spencer “The natural tendency is to want to be the best at whatever you’re doing. I don’t know if that’s really the best strategy. I think the place that you really start is creating your legacy.” -Jeff Spencer “Our judgements don’t help us and they don’t give us a free pass about what we need to do in terms of our own legacy and our own way of relating to people.” -Jeff Spencer Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 187 on the topic of coaching Two new resources: The list of all past episodes is back! There’s a new resources page. Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight: Torrey Peace Torrey mentioned a past show on delegation. It’s episode 117: The Seven Steps You Follow To Delegate Work. Torrey and her husband Shannon host and produce the Two Mules in a Field Podcast, show on value-based long distance relationship advice for happier, committed partnerships. Thank You Thank you to Howie Phung and duckbutt2 for the kind review on iTunes. If you would like to post review as well, it's a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
Mar 30, 2015
185: Establishing and Managing Online Reputations with Kevin Pho
Kevin Pho, M.D. (Twitter) (Facebook) Author, Establishing, Managing, and Protecting Your Online Reputation Social media is not a passing fad, but many people perceive it as such since the media tends to focus problem situations. “Today, getting published and getting people to read your thoughts and read your articles is no more than a click of a button.” -Kevin Pho “If you have a strong social media presence, you are many steps ahead of your competition in defining yourself online.” -Kevin Pho “If you aren’t proactive in establishing your online reputation, other sites, such as rating sites, are going to create content about you.” Three steps to creating your identify online from Kevin’s book: Curate Connect Make a difference “Using social media to follow experts in your industry is a tremendous way to learn.” -Kevin Pho A strong social media presence can marginalize the rating sites. Set up a Google alert to monitor mentions of yourself online. Dave mentioned at the end of the show a previous episode on LinkedIn. Check out episode 101: How to Get the Most From LinkedIn. Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 187 on the topic of coaching Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader's guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Member Spotlight: Suzie Farthing Thank you Suzie, for suggesting Kevin as our guest!
Mar 23, 2015
184: Getting Things Done, with David Allen
47:14
David Allen: Getting Things Done The Getting Things Done steps: Capture—collect what has your attention Clarify—process what it means Organize—put it where it belongs Reflect—review frequently Engage—simply do. The methodology has not changed in the revision of the book, but what has changed is the number of people who need it. If what’s most on your mind right now is thinking about what should be on your mind, then it’s time to spend more time clarifying what is most important. “Not only do you need to spend time thinking, you need to spend time not thinking – absolutely daydreaming.” -David Allen Your biggest job is to define what your work is. “The big secret about Getting Things Done is it’s not really about getting things done. It’s about creating appropriate engagement with your life.” -David Allen “The people most attracted to what we teach, the GTD methodology, are the people who need it least.” David recommended The War of Art* by Steven Pressfield One of the best habits you can develop is to do the thing first that you are least looking forward to. Perfectionism is a huge obstacle for procrastination. David recommended Brain Chains* by Theo Compernolle Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode #187 on the topic of coaching Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader’s guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Feature: Rick Gray Rick mentioned these past episodes: 55: How to Lead in a Crisis 154: Eight Ways To Use Power For Good
Mar 16, 2015
183: Use Technology To Build and Strengthen Relationships, with Tim Stringer
47:52
Tim Stringer Technically Simple and Learn OmniFocus Connect in Person to Strengthen Relationships Tim mentioned the podcast Home Work, a show for people who work at home Dave’s team at Dale Carnegie meets once a month for half a day Tim mentioned his co-working space, HiVE Vancouver Make Intentionally Richer Connections Move your level of communication up a level When possible, seek out the opportunity to connect by video We both recommend Zoom for video conferencing Ways to Stay Connected Participate in a mastermind group Attend a class that utilizes video-conferencing Social Media Tim and Dave both utilize Twitter and follow a limited number of people Ask the second question when interaction online, especially with a first connection Resources Sign-up for a free account with Zoom Tim has an affiliate relationship with Zoom. If your needs require a Zoom Pro account, utilize this link. Tim offers courses on Holistic Productivity that utilize many of the principles and technology we spoke of on this episode Tim recommends ShareDesk, a worldwide directory of co-working and meeting spaces, for those who are outside of Vancouver. Tim also suggests Meetup.com Learn more about Tim’s Holistic Productivity model from his prior appearance on Coaching for Leaders episode 151. Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode 187 on the topic of Coaching Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Others with brief summaries from me on the value of each book. Download the 11-page reader’s guide and 9-minute video of these book recommendations…plus, insight on the 2 books that I rely on weekly! http://coachingforleaders.com/subscribe Community Feature Steve Kane from Brisbane in Queensland, Australia Steve mentioned the personal knowledge management system that Bonni and I reviewed in detail on episode 129 Thank You Thank you to Suzchi1 in Switzerland for the kind review on iTunes. If you would like to post review as well, it’s a huge help in the growth of the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher – and thank you in advance for your support!
Mar 09, 2015
182: Presentation Skills and More Community Questions
Bonni Stachowiak Teaching in Higher Ed Audio Question from Rick 3 Ways to Start Your Next Presentation Episode 126: How to Be Interesting When Pitching an Idea Show and Tell: How Everybody Can Make Extraordinary Presentations* by Dan Roam The Quick & Easy Way to Effective Speaking* by Dale Carnegie Question from Jay Daniel Pink said that one of the important qualities of a leader was the ability of the leader to insulate their team members from the “noise” of the organization (I completely agree). However, I have also seen that the act of insulating one’s team can get the leader into trouble. Ultimately, insulating one’s team members sometimes means saying no to new projects so that more important existing projects can get done. This very thing (insulation of team) has a tendency to create a great working environment for the followers but simultaneously put the leader in jeopardy with his superiors. How do you suggest dealing with such a quandary? In essence, the right thing to do for the leader’s people, and consequently the organization, is also the very thing that may cause political difficulty for the leader. Yes, Bonni received a new Kindle* for Valentine’s Day Essentialism* by Greg McKeown Episode 129: How to Create A Personal Knowledge Management System Harold Jarche Audio Question from Phil Episode 143: Accepting Feedback With Sheila Heen of Difficult Conversations The Leadership Challenge* by James Kouzes and Barry Posner Leadership Practices Inventory (LPI) Assessments Question from Charles How does one know if what one needs is a professional coach (life/career coach?) or a therapist? Are there professionals which wear both hats? I am currently in transition from solopreneur to possibly going back in the corporate world after about 12 years. It’s not a transition that I am eager for and is accompanied by a good measure of anxiety, confusion, self-doubt, etc. My feeling is that I need someone who can objectively guide me through answering some basic questions at this point in my life (What do I really want to do? What are my real strengths? Do I want to go back to the corporate grind? Should/How do I change careers?, etc.) while also helping me manage the emotional issues. I know this is a tall order (overwhelming for me right now). Should I be seeking one person who can offer a holistic view (a life coach)? Or two very different professionals (who may or may not offer conflicting advice)? Transitions: Making Sense of Life’s Changes* by William Bridges Audio Question from Elle Episode 79: Benefits You Get From A Recognition Program Episode 80: Ten Steps To Create A Recognition Program Drive* by Daniel Pink On The Folly Of Rewarding A While Hoping For B by Steven Kerr Feedback Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback The next Q&A show is episode #187 on the topic of Coaching Want to be considered for the upcoming member feature at the end of each episode? Contact me here or send an email to me with “Feature” in the subject line. If you are looking for more resources on presentation skills, check out episodes #47-60 of Carnegie Coach, beginning here: Carnegie Coach episode 47: How to Start a Presentation Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my reader’s guide listing the 10 Leadership Books that Will Help You Get Better Results From Othe...
Mar 02, 2015
181: Create the Best Place to Work, with Ron Friedman
37:12
Ron Friedman: The Best Place to Work Interviews are not the most effective way to select people, but if you need to do it: Standardize your questions Ask behavioral questions “What underlies a great place to work isn’t access to perks, but rather experiences that are psychologically fulfilling.” -Ron Freidman Three needs that we have to feel good at work: Being good at the work we are doing and able to grow our competence Being connected to the people around us Autonomy and choice in how we approach our work “The impact of money on job satisfaction is incredibly small.” -Ron Freidman Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 23, 2015
180: Do This for a Productive Week
34:10
Dave Stachowiak: Coaching for Leaders In the book Getting Things Done*, past guest David Allen first popularized the practice of a weekly review. In this episode, I share my own process for the weekly review, so that you can incorporate the actions that best work for you. Key Points 1. Block Time I complete my weekly review either Sunday evening or early Monday morning. Pick a time that will work consistently in your schedule. 2. Record What Worked I don’t have an issue remembering what didn’t work, so I discipline myself to write down what did work last week. That way, I recognize strengths. 3. Review Goals I do a full read of the annual goals I created at the beginning of the year, so I know where I am headed. 4. Determine Next Actions I decide the next action for each annual goal to advance me closer. 5. Flag 3-5 Actions I pick the 3-5 actions (fewer is better) than I will commit to complete this week. I leave the rest of them for another week. 6. Remove Flags from Last Week If there are still flagged items remaining from last week (often the case) I remove them if they are not already on this week’s list. This is an administrative step. 7. Review Projects in OmniFocus I review all my projects in OmniFocus* for important tasks that might need to be added to the week. 8. Review Habits and Set Focus I review my daily habits on Coach.me for the last week to see where I did well and where I fell short. Then, I pick a focus habit for the week so I can realign with one I’ve been missing. I write it on my office board. 9. Review Calendar for 14 Days Looking ahead to just this week isn’t good enough and I won’t think to look to the following week until Friday. Reminding myself to do this is key. 10. Review Tasks for 7 Days I review all my tasks in the OmniFocus* forecast view, just to be sure I’m aware of busier days ahead. 11. Block Time I schedule or block time that I need to be doing something (like a client meeting) if not already booked. I work hard to minimize this to only things I must do at a certain time. Download My Weekly Review Checklist Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Feb 16, 2015
179: How to Hire a Coach, with Marc Mawhinney
38:12
Marc Mawhinney: Natural Born Coaches “Coaches are important because they are a second pair of eyes for your business.” -Marc Mawhinney Mark and I discussed my recent article on What to Know When Hiring a Coach. In addition to the recommendation to check out Marc's show, I made three recommendations of coaches I recommend at the end of the episode, all of which are past guests: Tom Henschel, Essential Communications Bill Bliss, Bliss & Associates, Inc. Tim Stringer, Technically Simple Feedback Join the conversation: http://coachingforleaders.com/179 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show: episode 182 on presentation skills (Also see episodes 47-59 of Carnegie Coach) Thank you to the following people who joined the weekly leadership guide this past week: Erin Griffin, Kristian Bruins, Jason Jagai, Theresa Cassino, Theresa Phung, Cindy Fan, Darci Heroy, Benita Deregla, J Bretz, Chuck Barker, Julie Knoble, and Thomas Comery As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my guide listing the 10 Leadership Books that Will Help You Get Better Results From Others. Download the 11-page reader's guide and 9-minute video of these leadership book recommendations…plus, insight on the 2 books that I rely on weekly! Visit http://coachingforleaders.com/subscribe
Feb 09, 2015
178: How to Re-Enter the Corporate World
Bonni and I respond to questions from the Coaching for Leaders community on accountability, how to re-enter the corporate world, and more. Bonni Stachowiak, Ed.D. Teaching in Higher Ed Question from Brian I presently struggle with keeping the balance between friend and boss as we work closely together. All three of us are in cubicles next to each other. While this allows us to be very close knit (almost as much as the camaraderie in the Army, but not quite) I know I have already blurred the line more than I should have. It was easy to “keep your distance” in the military because you always have your rank whether you are in uniform or not. You could be a friend and a Sergeant at the same time. This has proven to be my biggest challenge as a civilian leader. Question from Sarah I recently found your podcast and have been an avid listener ever since. I am about to re-enter the corporate world in what I think must be my dream role! So very excited (nervous, anxious, ecstatic ) and so have been arming myself with the tools and tips of your many episodes. My question is - what would be your first priority when assuming a senior executive role in a large organization and inheriting a team hand picked by the previous incumbent who has been laterally moved now due to poor performance. I envision there are going to be some very disgruntled team members loyal to my predecessor, and while I want to make a good first impression. I also want to be clear that I am not interested in historical politics and am there to lead them positively forward. The First 90 Days by Michael Watkins* 98: Five Rules For Your New Leadership Role With Pam Fox Rollin 42 Rules to Your New Leadership Role by Pam Fox Rollin* Question from Rachel I am struggling with a staff member who is supposedly bullying other people and being extremely rude. She knows I am watching her and is perfectly delightful when I’m around. I have many staff members reporting that she completely changes when I’m not around. The Right Way to Fire the Wrong Person, a podcast by Michael Hyatt The No Asshole Rule by Bob Sutton* Question from Paola We have one training initiative (an international one), where employees should change behavior. My question is: how can I make the biggest impact as a trainer to a team of 70 people to make sure, this changes take place? The New Mager Six Pack by Robert F. Mager* Creating Measurable Learning Objectives by Bonni Stachowiak Evaluating Training Programs by Donald Kirkpatrick and James Kirkpatrick* Feedback from Geoff When you give task list recommendations, you might want to consider mentioning Wunderlist as a simple, low/no-cost, yet reasonably powerful solution for cross platform task management. Although I dearly love OmniFocus, my job requires me to use a PC at the office. Having another computer or an iPad always nearby wasn't ideal, so I've switched much of my task tracking to Wunderlist, which syncs between my Macs, iPhone, iPad, and work PC (as a Chrome web app, which works even on a locked-down PC with no admin rights). Feedback Join the conversation: http://coachingforleaders.com/178 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show: episode 182 on presentation skills (Also see episodes 47-59 of Carnegie Coach) Thank you to the following people who joined the weekly leadership guide this past week: Dan Stevens, Andreas Fogelkvist, Nancy Byrd, Cat Valentine, Emmanuel Owusu-Boakye, Greg Myers, Mike Figliotti, Robert Cowie, Manpreet Khaira, Ryan Atchison, Derek Rafferty, Chris Fine, Luís Estanqueiro Lé, Kristof Molnar, Ron Atkinson, Daniel Escobedo, Penny Lyall, Lindsay Wallace, Brandon Spaeth, Eric Durbin, Nitin Patel, Allison Crotwell, Christopher Henderson, Myra Cherchio, Roman Kalous, Rebecca McQueen, Dominic Alletto, Jane Lowes Ciordas, Kyle Rogers, Rudra Murthy, David Denton, Michael McClellan, Kevin Casto,
Feb 02, 2015
177: How to Start a Conversation With Anyone
Mark Sieverkropp walks through six steps that will help all of us start a conversation with anyone, anywhere. Mark Sieverkropp Author, How to Start a Conversation With Anyone Mark and I were both featured by Forbes as 25 Professional Networking Experts to Watch in 2015 1. First Impressions last the longest John Corcoran spoke in episode 169 on what we can do to recover from a bad first impression 2. Practice the type of listening that makes a difference “...if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.” -Dale Carnegie 3. Understand who people are by how they act 4. People like others who share their same interests 5. Do not hold your listener hostage 6. Remembering the conversation is crucial to growing the relationship Finally, follow-up by building upon your initial conversation and showing interest Learn more about the Networking With Purpose event being held on February 10, 2015 at 3:00 p.m. EST. You can discover more and register for the event at this affiliate link: http://coachingforleaders.com/networkingwithpurpose To get Mark's book, How to Start a Conversation With Anyone, use this link: http://coachingforleaders.com/startaconversation Feedback Join the conversation: http://coachingforleaders.com/177 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #178 and the topic is accountability Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. Thank you to the following people who joined the weekly leadership guide this past week: Quay Kester, David Deaton, Tracey Chalmers, Vicki Bastian, Russ Vilt, Ricardo Montaño Ozuna, Fiona Adamson, Alessandro Beraldi, Dena Simoneaux, Khalil Khalek, Casey Comstock, Adrienne Wiebusch, Paul Ward, Ulana Dabbs, Michael Chamberlin, Mike Haire, David Walker, and Mark Sieverkropp. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my guide on the 10 Leadership Books that Will Help You Get Better Results From Others. Download the 11-page reader's guide and 9-minute video of my top leadership book recommendations…plus, insight on the 2 books that I rely on weekly! Just visit http://coachingforleaders.com/subscribe Thank you to Kenny Wheeler for the kind reviews on iTunes. If you would like to post review as well, it will be a huge help for all of us to grow the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher - and thank you in advance for your support!
Jan 26, 2015
176: Practical Strategy for Project Management
It’s one thing to put together a project management plan and determine who should do what when. It’s entirely another to lead a project. On this show, some practical strategy tips for project management. Susanne Madsen Author, The Power of Project Leadership* and The Project Management Coaching Workbook* Susanne Madsen International Susanne Madsen is an internationally recognized project leadership coach, trainer, speaker and consultant. Susanne specializes in helping project managers transform into leaders. “Most organizations jump very quickly from the idea stage to the doing stage.” -Susanne Madsen Project definition: it's key to determine the value the project offers to the organization Be strong enough to show weakness and ask the dumb questions Two problems in managing risk Not properly dealing with expected risks Paying little or no attention to unexpected risks Connect with Susanne on Twitter or LinkedIn Feedback Join the conversation: http://coachingforleaders.com/176 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #178 and the topic is accountability Please join my weekly leadership guide. The leadership guide is delivered to your inbox each Wednesday and includes my thoughts and recommendations on the best articles, podcasts, videos, and books, to support your development between shows. It also includes a brief overview and link to the full weekly show notes. If you, like me, tend to listen to podcasts while you’re on the road or exercising, this will give you an easy way to follow-up later on the links and resources we mention in every show. Thank you to the following people who joined the weekly leadership guide this past week: Maysa Z, Mohamed Sherif, Melissa Sevcik, Ester Cate, Will Sullivan, Darren Munday, Jeff Kline, Elisabeth Hartwig, Sudhir J, Jaime Linden, Meredith Begin, Gerald Macgregor, John Kim, Larissa Thurlow, Nicole Mytych, Rodrigo Lopes, Barbara Stewart, Christopher Balcer, Ellee Lee, Pablo Tovar, Tim Binder, Vicki Childs, Laura Sloan, Pip Davie, Craig Rix, John Pineiro, Justin Casanova, Jerry Knox, Marc Mawhinney, David Copeland, Truls Luraad, Dawnel Snyder, Tony Dawson, Jacquie Drake, Doug Brickey, and Darren Peck. As a bonus, when you join the weekly leadership guide, you’ll get immediate access to my guide on the 10 Leadership Books that Will Help You Get Better Results From Others. Download the 11-page reader's guide and 9-minute video of my top leadership book recommendations…plus, insight on the 2 books that I rely on weekly! Just visit http://coachingforleaders.com/subscribe Thank you to Rijul Kochar and Dayla21 for the kind reviews on iTunes. If you would like to post review as well, it will be a huge help for all of us to grow the Coaching for Leaders community. If you use iTunes, just visit http://coachingforleaders.com/itunes and if you use Stitcher, please visit http://coachingforleaders.com/stitcher - and thank you in advance for your support!
Jan 19, 2015
175: How to Know When to Move On
26:38
You’ve been in the job for awhile. You’re maybe not feeling that same sense of motivation or fulfillment that you once did. How do you know when to move on? In this episode, five indicators that will help you answer that question. 1. When it’s beyond a bad day, week, or month. “Being a professional is doing the things you love to do, on the days you don’t feel like doing them.” -Julius Erving 2. When its not fulfilling anymore to solve problems. I mentioned Michael Hyatt's appearance on episode #40. “Great marketing only makes a bad product fail faster.” -David Ogilvy Every organization has the well-connected people who are marketing a bad “product” or at least a mediocre one. Are you solving problems, or are you window dressing? 3. When you’re living in Groundhog Day. You can become the cynic who says, “This is the way we do things around here.” 4. When you think the same way today that you did a year ago. You should, on occasion, be able to look back on a decision you made in the past, or on your thinking on something, and be amazed at how stupid you were. 5. When your heart tells you that its time. It’s OK to not know the answer for awhile. In fact, that’s probably the side to error on. A final thought: this isn’t the answer. It’s a place to start asking yourself the questions. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Jan 12, 2015
174: Leadership Resources and More Community Questions
Bonni and I respond to your questions on leadership resources and other topics that are top of mind for the Coaching for Leaders community. Bonni Stachowiak, Ed.D. Teaching in Higher Ed Question from Michelle: I've recently taken on a Training post...it's a new post and so I'm making things up as I go along. In episode 30 you recommend that Managers attend the same training as their team. I'm organizing a whole range of training courses in 2015 and at first I agreed with you that the Manager should attend with their team. The feedback I've had though is that if the Manager attends then people won't ask all the questions they should ask to seek clarification. This maybe a cultural point rather than a general training point. Are there some types of training that need the Manager to be present and others where it’s better than they are not present? For example : if it's about changing behavior then it's right that they should attend and if it’s about learning something that's new (new skills to do the job they already do) then the Manager shouldn't be present. 30: Six Mistakes Leaders Make Sending People to Training Question from Amy: I enjoy listening every morning on my way to work and have applied MANY of your tips to my job. I've been through so many podcasts, I'm curious if you could help me with one of your recommendations. You talked about a planner you use that can be specialized -- what recommended company/website was this? I'm looking to start the New Year off right! Thanks for your advice! Remember the Milk OmniFocus (Mac)* (iPhone)* (iPad)* LearnOmniFocus.com from our friend Tim Stringer Question from Brenda: I am a retreat coordinator at a camp where I work with many different churches and Christian organizations. Most people I work with come 1-2 times a year and come and share their camp space with 2-5 different churches and organizations. I am looking for a way to not only personally connect with the people I work with, but also give them the opportunity to get to know each other as other camp rental leaders and be able bounce ideas off each other and give this group unity by coming to camp together. I also want to build this same unity and community with other retreat coordinators across the US within a online group. But keep the two groups separate from each other. I have seen this done with Stay-at-homes moms on Facebook, but really do not want to use Facebook for this. Would LinkedIn be a good website to use to for this purpose? Is there another social media or website that I should explore that you know of that would work better? What have you found to be the best way to grow your community with Coaching for Leaders? IP.Board Audio Question from Hujefa  Question from Lisa: Quick question - have you ever done a podcast about how to handle a mistake at work? I have made a mistake that has many upset. I scheduled a meeting for next week to discuss and although I've already apologized internally, I'm looking for suggestions on how to handle the meeting. I don't think I want to focus at all on what I "shoulda" done but rather what to do to help alleviate the situation. 54: How Authentic Leaders Apologize Question from Noushin: I was wondering if you can suggest a program for executives who would like to improve their writing skills for communicating with the investors, CEOs, etc. On Writing Well* by William Zissner Grammar Girl's Quick and Dirty Tips for Better Writing* by Mignon Fogarty 108: How To Improve Your Writing With Grammar Girl and Grammar Pop Feedback Join the conversation: http://coachingforleaders.com/174 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #178 and the topic is accountability For more information on the 5 Days to Your Best Year Ever course from Michael Hyatt, please visit: http://coachingforleaders.com/best2015*
Jan 05, 2015
173: Five Steps to a Better Meeting
We've all seen bad meeting behavior, but do you know what to do? Donna Schilder shares five power steps for leaders and facilitators to get us towards a better meeting. Donna Schilder (LinkedIn) Leadership, Career, and Business Coach 1. What are some types bad meeting behavior we often see? Late arrivers Ramblers Side Conversationalists Note Passers Multi-taskers Non-participators Dominators Chronic objectors Gate-closers Off-the-wall commenters Eye rollers Sighers Personal attackers 2. How can leaders identify disruptive behaviors as they happen? Realize that your job is to create the agenda, lead the participants through the agenda, but also, to watch for and facilitate behaviors that prevent the meeting from being as successful as it can be. Now that you are more focused on what they are, you can watch for these disruptive behaviors. Scrutinize and reflect on meetings that don’t seem to be as productive as they should be. Watch for other people’s reactions. Are they rolling their eyes, sighing, showing signs of frustration, shuffling in their seats? 3. How can a leader intervene in disruptive behaviors in meetings? For Side Conversationalists, Ramblers, Multi-Taskers, Note Passers, Eye Rollers, Off-the-Wall Commenters, & Eye Rollers: Use non-verbal cues For all behaviors: Acknowledge and reinforce acceptable behavior For Late Arrivers, Dominators, Ramblers, Gate Closers, and really any behaviors: Review Ground Rules for Effective Meeting Behavior Don’t interrupt others, encourage new ideas, don’t be late Encourage shared responsibility for handling disruptive behavior For Ramblers or if new topics just come up: Use a Hold Bin when the meeting gets off topic For Non-Participators: Round Robin – always allow people to pass Invite people into the conversation For some of the more difficult behaviors, like Dominators or Personal Attackers: Utilize team feedback tools Plus Delta Team Effectiveness Surveys Use firm but friendly confrontation 4. What is firm but friendly confrontation? This is in order from the lightest intervention to the strongest intervention. Tread cautiously with the strong interventions. General Question: Does anyone else feel we are digressing? Specific Question: For a side conversation: Andrea, do you have anything to add? General statement (no names): We had agreed as a team that we would be on time to this meeting General statement (looking at the person): Not everyone here seems to be open to new ideas Specific statement: Joe, you seem to be objecting to this idea. 5. When should a leader Take it Offline? Visit Donna's detailed notes and downloadable PDF Feedback Join the conversation: http://coachingforleaders.com/173 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #174 on resources for leaders For more information on the 5 Days to Your Best Year Ever course from Michael Hyatt, please visit: http://coachingforleaders.com/best2015* I’ve joined Michael as a formal affiliate for this program, so if you use that link, he will pay us a commission to thank us for introducing the course to you. As a special bonus for you, if you decide to register for Michael’s course and use that link, Bonni and I are putting together a special podcast that we’ll air in mid-January on our 2014 achievements and 2015 planning - and just some overall coaching we have on goal-setting. Once your register, forward your receipt to us at feedback@coachingforleaders.com - that’s how we’ll know to send you the special bonus audio from Bonni and me - and we’ll deliver that to you in mid-January to help keep you on track for your best 2015. Here's how to learn more: http://coachingforleaders.com/best2015* Thank you to Whitney Stafford, InderMani Bhardwaj, Kunjal Gandhi, Jeff Caldwell, Patti Brosious,
Dec 29, 2014
172: How to Handle Workplace Bullying
Workplace bullying is real for trailblazers. Col. Jill Morgenthaler had the courage to take command and shares leadership lessons for other trailblazers. Col. Jill Morgenthaler, USA, Ret. Author, The Courage to Take Command: Leadership Lessons from a Military Trailblazer* How a female US Army colonel tamed the males-only Egyptian Army “I’m not going to change the culture, but I can adjust the behavior.” -Jill Morgenthaler Sometimes bullies don’t know they’re bullies. Ensure that we don’t become the bullies ourselves. Aggressiveness vs. assertiveness. When people starting to show disrespect, he would stop it immediately. Hang back and watch when moving into a new situation. Ask people how they want to be rewarded. Never ask anyone something that you’re not willing to do. Feedback Join the conversation: http://coachingforleaders.com/172 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #174 on resources for leaders Thank you to Ken Deemer, Christopher Foss, Seweryn Krupnik, Adam Hagerman, Jody Beggs, Maria Pagura, Robin K, and Olof Ekfeldt. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe
Dec 22, 2014
171: Five Ways to Avoid Living With Regret, with Allison Clarke
34:57
Allison Clarke: What Will They Say? Allison Clarke attended 30 funerals in 60 days with the intention to discover how to live without regret. She captured her discovered in the book What Will They Say? and shared her key findings during this conversation. Key Points 1. Listen and lead others to their own answers. 2. Remember the value of face-to-face communication. 3. Do something unique and special for someone. 4. Make time for important people in your life. 5. Bring your courage to the forefront. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Dec 15, 2014
170: How to Develop Strategic Skills
Bonni and Dave address questions related to strategic skills and other topics of interest to the Coaching for Leaders community. Bonni Stachowiak, Ed.D. Teaching in Higher Ed Audio question from Susan on how to develop strategic skills. Bonni recommended On Competition* by Michael Porter Question from Mark I just wanted to let you know I have been listening to the coaching for leaders podcast since somewhere around episode 100. Recently an opportunity came by to become team leader of the engineering department I worked in. Listening to the podcast for a while gave me enough mental support to take the step! Thank very much. I find that there are certain pro's and con's of assuming a leadership position coming from within the team instead of coming from outside the department of even outside the company. Maybe you can address this in an upcoming Q&A show. Dave also suggested a listen to the beginning of episode 120, with a more detailed response to a similar question Audio question from Diana Dave suggested episode 148 with David Hutchens for a fantastic foundation on storytelling Question from Guto I listen to your programs daily - Coaching for Leaders and Carnegie Coach - and this has helped me a lot to improve as Manager and Coach. I have a training project and wanted a your tips. The idea is to make a leadership development program, and the topic is: Lead yourself. As the program will mix coaching with training, I thought to use some coaching tools such as wheel of life, personal SWOT analysis, and mission & purpose. However the module requires 4 hours of training. My program so far has given two hours of training. What do you recommend to do more as a way of self-knowledge to train leaders to make a difference in business and in their teams? Feedback Join the conversation: http://coachingforleaders.com/170 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #174 on resources for leaders Thank you to Abdenour Hamiti, Kate Beatty, Kathleen Jameson, Jesse Robinson, Steve Stachowiak, Suzen Frost, Mike Dolan, Al Kou, Ashlyn Ours, Christiana Moore, Julie Smith, Robert Lowell, Anthony Daly, and Latasha Christian. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe
Dec 08, 2014
169: Six Ways to Recover From a Bad First Impression
If you make a bad first impression, all is not lost. On this show, John Corcoran and I detail six things you can do when the first impression doesn't land. John Corcoran Smart Business Revolution Author of How to Increase Your Income Today by Building Relationships with Influencers, Even if you Hate Networking How to Recover From a Bad First Impression by John Corcoran first appeared on The Art of Manliness 1. Decide Whether or Not to Take Action 2. Take Swift Action and Apologize Immediately “If you’re wrong, admit it quickly and emphatically.” -Dale Carnegie 3. Admit Your Mistake, but Don’t Dwell on It 4. Apologize Later, Even If Time Has Passed 5. Pivot 6. Be Consistent Over Time John appeared previously on two other episodes: How to Create Your Personal Networking Plan (episode 106) The Practical Pursuit of Work-Life Balance (episode 123) Feedback Join the conversation: http://coachingforleaders.com/169 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #170 on Strategy Thank you to weekly update subscribers Sanjay Prithiani, David Gunawan, Simone Damascene, Chris Snykus, Khadija Douj, Charlene Haynes, Michelle Sugerman, Armando Rivera, Sree Nair, Marco Pierobon, Melendy Krantz, and Declan Coyle. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe
Dec 01, 2014
168: Three Hot Spots in Employment Law
How much do you know about employment law? If you’re a leader in an organization, having a base knowledge about how to limit your liability is prudent. Today, three current hot spots in employment law and what you need to know. Laura Schiesl Partner, Molever Conelly PLLC 1. Social media One general best practice is to have a social media policy if you don’t already have one. Social media guidelines from the National Labor Relations board (see pages 22-24) 2. Employment classification Independent contractor vs. employees United States Department of Labor 6-factor economic realities test United States Department of Labor on independent contractors Internal Revenue Service Section 530 relief requirements California Department of Industrial Relations on worker misclassification 3. Wages and hours United States Department of Labor Overtime Pay Requirements of the FLSA Connect with Laura Schiesl on LinkedIn Dave recommended the book Law 101* by Jay Feinman and The Legal Seagull podcast by Neer Lerner Feedback Join the conversation: http://coachingforleaders.com/168 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #169 on Strategy Thank you to weekly update subscribers Barbara Douglas, Craig Datz, Adam Bidegary, Christopher Surato, Elizabeth Robinson, Lisbeth Bender, Travis Wells, Ailsa Kirkland, Peter Tran, Rich Gale, Brandon Hays, Donna Freyman, Brandon Tamondong, Bhaskar Nellipudi, Ghislain Levesque, Jen Desko, Lee Hopkinson, Robin Wade, Cassie Bradley, Israel Revert, Brandon Bennett, Jean Holtman, Damian Pocknell, Luis Plancarte, Spencer Aberle, Chad Prachar, and David Dayton. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe
Nov 24, 2014
167: How to Hire the Best Fit
Are you always hiring the perfect candidate, or will you hire the best fit? Yes, there’s a difference and today you’ll discoverer a new perspective on finding the right person for your team. Kelly Studer Career Stylist at KellyStuder.com The 70% Principle for the Perfect Hiring Fit by Kelly Studer Kelly and I discussed the HBR Ideacast on How Google Manages Talent Dave mentioned episode #153 with Bill Bliss on How to Start with Succession Planning “I got a bit of a reputation for being a tough, scary interviewer, and I learned over time that that wasn’t necessarily the best approach.” -Kelly Studer Share some of your own vulnerability and have a real conversation about some of the work they may be involved in. A great starting point is StrengthsFinder 2.0 Check out episode #89 with Steven Dosier on the Value of the StrengthsFinder Assessment. “The only thing worse than training someone and losing them is not training them and keeping them.” -Zig Ziglar Feedback Join the conversation: http://coachingforleaders.com/167 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #169 on Strategy Thank you to weekly update subscribers Henry Thornhill, Steve Warner, Ray Torres, Heidi Schwartz, Shailesh Mali, Jane Kerrigan, Paula Coviello, Jeannette Cummings, Jochen Spalink, Luiz Fernando Vianna, Brian Hillsinger, Jose Salazar, Duane Garrett, Allison Tse, Ethan Gilliam, Jose Manuel Alvarez, Chris Lottridge, Joe Thornton, Belinda Edge, Roxanne Flick, Donna Schilder, Alex Ivanov, and Jeff Roberts. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe
Nov 17, 2014
166: How to Work in Different Cultures
If you work with or work in different cultures, Nathan Czubaj, author of Emails from Mumbai*, will inspire your attitude about what matters most. Nathan Czubaj Author, Emails from Mumbai* Senior Vice President, Dale Carnegie of Southern Los Angeles I wanted go somewhere that would really be different…that I could learn most about the world and most about myself. Preparation Talking to people is most helpful. Pick up some of the language, at least the greetings and please/thank you. Give yourself time for the mental preparation. “I’m never going to find the things that I’m used to. I need to get used to the things that I can have.” -Nathan Czubaj “I didn’t need all the things that I thought I needed. My definition of wants and needs changed radically.” -Nathan Czubaj Obstacles Some of the obstacles are how people do business that you would never expect. It was hard to impose my way of doing things and our Western way. People don’t always trust Westerners. What you’ve been successful with back home doesn’t necessarily translate. Attitudes and Behaviors I had to forget that I was an American and try to be a local. “Today is going to be more memorable than the most memorable day all year back home. I’m going to learn more today than I would in a typical month back home.” -Nathan Czubaj 100% of the proceeds from Emails from Mumbai* are going to benefit iSanctuary, an organization that works in India to help end the global challenge of human trafficking. Feedback Join the conversation: http://coachingforleaders.com/166 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #169 on Strategy Thank you to weekly update subscribers Shishir Gupta, Jason Ennis, Austin Okerlund, Neus Albareda, Daryl Weber, Fran Flett Hollinrake, Falan Rowe, Joy Mcmillan, Madhu Prasad, Gerry Granum, and Deb Shroyer. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe
Nov 10, 2014
165: Trying to Be Everything to Everybody and More Community Questions
Bonni and I tackle your questions and suggest thoughts and resources to improve your own professional development. It's the first Monday of the month and our Q&A show is back! Bonni Stachowiak, Ed.D. Teaching in Higher Ed Patricia says she's struggling with working with and working for micromanagers Bonni mentioned Drive by Daniel Pink* Wally asks, “Have you addressed the topic of leaders who believe their executive team can be productive by competing with each other rather than working as a team?” Bonni mentioned Susan Gerke's recent appearances on the show: 138: The Four Unique Types of Teams 139: How To Maximize Team Performance Dave mentioned the Five Dysfunctions of a Team by Patrick Lencioni Mike says he’s struggling finding enough time in the day to be everything to everyone. He says he also knows that’s impossible. “I do for the few what I wish I could do for everyone.” -Andy Stanley Dave mentioned OmniFocus, his task management system of choice. Bonni mentioned Michael Hyatt's ideal week strategy, which Bonni and Dave both use What about networking? Dave suggests setting up a basic LinkedIn profile as a starting point Dave mentioned past show 101: How to Get the Most from LinkedIn with Donna Schilder Feedback Join the conversation: http://coachingforleaders.com/165 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #169 on Strategy Thank you to weekly update subscribers Ruben Suarez, Bruce Eckfeldt, Keith Shaw, Pratik, Ana Toly, Irma Higgins, Peter Bush, Tim Barnes, Pete Kirkpatrick, Mick Boje, Lindsay Lee-Waters, David Wellard, Sue Barber, Maclain Ibbotson, Amy Back, Michelle Esters, Sheila Culver, Yehen Jayasena, Ray Lacasse, Fadi Rizk, and Muna A. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe Thank you also to John Bordin for leaving a written review on iTunes. If you've been listening to this show for a bit and feel like you can provide an honest review, kindly visit iTunes or Stitcher and leave a written review for the show. Thank you in advance!
Nov 03, 2014
164: How to Handle a Boss Who’s a Jerk, with Tom Henschel
Is someone you care about - or maybe even you - working for a jerk? In today's show, my guest Tom Henschel from the Look & Sound of Leadership podcast helps us to navigate this difficult situation. Tom Henschel Host, The Look & Sound of Leadership Executive and Leadership Coach, Essential Communications How to know if it’s just you Test the waters, but be careful How to address it When you decide to talk, leave the emotion out of it Frame the business concern, not you as the victim Don’t take it personally Don’t speak for others You are not going to change your boss It’s not your place to get coaching for your boss Nothing you will do will likely change your boss’s behavior If you can accept that, what do you want to do? If it’s really a business issue, give the feedback Avoid being attached to the outcome Once the feedback is given, let it go Rehearse the feedback with someone trusted before you give it What to do when the boss is chaotic Calm down with someone who is chaotic Take tons of notes Get clear agreements When they change something, don’t take it personally Consider sending a note afterwards to summarize what is said How to deal with the narcissist Be a good audience and ask how you can help them to succeed “Narcissists crave attention and there’s not enough room in the spotlight for both of you.” -Tom Henschel “With narcissists, in order to succeed with them, you need to not compete with them.” -Tom Henschel Have support outside of work too, since you won’t get it from your boss When you can do it honestly, throw them a bone Always approach situations with collaboration and support What do you do with the screamer? Don’t engage, wait it out Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Oct 27, 2014
163: Promote Yourself (and Others) Through Intrapreneurship, with Dan Schwabel
32:26
The working world is very different than it was a generation ago, and all of us must adapt to be successful. Today, how promote yourself (and others) through intrapreneurship with Dan Schwabel, author of the New York Times bestseller Promote Yourself*. Dan Schawbel Author, Promote Yourself: The New Rules For Career Success* Author, Me 2.0: 4 Steps to Building Your Future* “Smart companies create a good internal culture, and then it becomes really easy for them to communicate to the outside world.” -Dan Schwabel Practical Action or Advice Bring reverse mentoring into your next mentorship conversation or program Ensure that senior leaders are engaged with you next initiative before proceeding   Thank you for supporting the Carnegie Coach podcast, a sister show to Coaching for Leaders A new, daily show hosted by Dave Stachowiak One principle each day from Dale Carnegie's library The show will air Tuesday, Wednesday, Thursday, and Friday. Less than 10 minutes per show! Nothing is changing with Coaching for Leaders Subscribe to Carnegie Coach on iTunes or Stitcher Feedback Join the conversation: http://coachingforleaders.com/163 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #165 on Networking Thank you to weekly update subscribers Bill Wild, David Campbell, Scott Greer, Bonnie Cronin, Paul Monteath, David Otto, John Ballentine, Armando Sanchez, Katrina Wallace, Barbara Etienne, Julia Martin, Liam McKey, Ali Qahtani, Jen Macmillan, Mattias Järnhäll, Andrew Easton, Drew Lickteig, Kenny Adair, James Austin, Ashley Lewis, Daniel Hauff, and Amy Hayes. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe Thank you also to Barbara for leaving a written review on iTunes. If you've been listening to this show for a bit and feel like you can provide an honest review, kindly visit iTunes or Stitcher and leave a written review for the show. Thank you in advance!
Oct 20, 2014
162: Three Elements of Effective Business Alliances
None of us can be great at everything and neither are our organizations. On today’s show, three key elements to consider for forming an effective alliance with another leader or organization. Guest: Aaron Kent CEO, Dale Carnegie of Southern Los Angeles Aaron was last on the show on episode #35: You Don’t Have to Be a Trainer to Know How to Hire One. Find Industry Overlap In the same world as you, but not in a competitive place with you Each party brings insight and resources that wouldn't be available to the other Focus on what you are best in the world at, and form alliances in other areas Aaron mentioned the book Good to Great by Jim Collins* Clear and Immediate Financial Value Overlap Identify where a win-win outcome can be that benefits both parties This doesn't necessarily mean a dollar for dollar match Be sure it's measurable Aaron mentioned How To Win Friends and Influence People by Dale Carnegie* Dave mentioned How To Stop Worrying and Start Living by Dale Carnegie* Dave mentioned The Quick and Easy Way To Effective Speaking by Dale Carnegie* Committing Resources to the Relationship and Sustaining it Over Time It's easy for an alliance to lose importance when it's not with a paying customer Think of an alliance partner like you would a paying client Dedicate a person or resource directly to the alliance Announcing the Carnegie Coach podcast, a sister show to Coaching for Leaders A new, daily show hosted by Dave Stachowiak One principle each day from Dale Carnegie's library The show will air Tuesday, Wednesday, Thursday, and Friday. Less than 10 minutes per show! Nothing is changing with Coaching for Leaders Subscribe to Carnegie Coach on iTunes or Stitcher Feedback Join the conversation: http://coachingforleaders.com/162 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #165 on Networking Thank you to weekly update subscribers Mauro Sousa, Ricky Loubscher, Matthew Ericson, Jon Haraldsson, Michael Fusco, Allan Buus, Marisol Sanchez, Leana Polston-Murdoch, Bob Moore, William Ramirez, Richard Tademy, Jr., Pam Stephens, Adam Liu, Jenny Qu, Donella Hines, Julia Wilson, Enrique Ponce, Edson Magtanum, Dhruval Amin, Nic Powers, Nicolau Teixeria, Steve Turner, Bill Rogers, Emily House, Simon Dickson, Matt Rogers, and Eluert Dano. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe Thank you also to John Bordin for leaving a written review on Stitcher. If you've been listening to this show for a bit and feel like you can provide an honest review, kindly visit iTunes or Stitcher and leave a written review for the show. Thank you in advance!
Oct 13, 2014
161: How To Address Difficult Conversations
Bonni and I respond to questions from the Coaching for Leaders community on how to handle difficult conversations and more. Guest: Bonni Stachowiak Teaching in Higher Ed Question from Leonardo I´m one of your fans, I listen your podcast every day and I see better results on my day job managing an emergency room in Brazilian Hospital. I'm a cardiologist and today I work as a manger also. I was listening the episode 143, about feedback, while I was driving to my job and I was thinking how difficult to me is receive a negative feedback. I think that what struggle in this situation is emotion and controlling the emotion to respond or give some excuse for that negative perception. When I give any feedback to my employees I saw this same problem. How do I train myself to be better on that? Episode #143: Accepting Feedback With Sheila Heen of Difficult Conversations Episode #107: Three Steps To Soliciting Feedback with Tom Henschel Lets Get Real Or Let's Not Play by Mahan Khalsa* Question from Dow Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen* The Dale Carnegie Course How to Win Friends and Influence People by Dale Carnegie* Positive Coaching by Jim Thompson* Question from Nathan I am not currently in a "leadership" position but I feel that I am being called to leadership and feel that leadership and coaching is something that I would enjoy long term. I wanted to ask what recommendations you would have to really start moving in this direction and to start developing those skills. I've been trying to read books and listen to podcast to get some insight but haven't really had the opportunity to hone these skills. I am looking at going to toastmasters to get some experience/training in public speaking to get started working on something I don't feel I'm strong in. Do you have any recommendations of things like Toastmasters that I can check out or any suggestions on steps I could take to improve my leadership and coaching skills? Toastmasters Junior Chamber International (Jaycees) Feedback Join the conversation: http://coachingforleaders.com/161 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #165 on Networking Thank you to weekly update subscribers Jane Stachowiak, Melissa Minneci, Nick Smith, Adam Trainque, Jared Weikum, Guto Nicolazzi, Susan Smith, Federico De Obeso, Eduardo Mifano, John Mihalyo, Neil, Marcus Wallace, Adriana Ramirez, Tim Hill, Richard Carter, Clayton Dumcum, Jared Gonzalez, M. Key, Chris Bazille, Aaron Saray, Scott Bray, Chris Bean, Carina Costa, Shaun Ng, Rodney Freeman, Dow Tippett, Tom Kennedy, Kevin Lease, Jennifer Hammonds, David Kane, Francisco Prezoto, Marcia Roberts, Sharon Sauro, and Jennifer Mueller. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe Thank you also to David Wissore for leaving a written review on Stitcher and Eve Oliveira for leaving a written review on iTunes. If you've been listening to this show for a bit and feel like you can provide an honest review, kindly visit iTunes or Stitcher and leave a written review for the show. Thank you in advance!
Oct 06, 2014
160: The 5-Step Strategy For Solving Problems, with Michael “Coop” Cooper
38:54
Michael “Coop” Cooper: Innovators + Influencers Do you feel like you are playing whack-a-mole, constantly putting out fires in your organization? Are others and you clear on the real reason for most problems? In this conversation, I welcome Michael “Coop” Cooper from Innovators + Influencers to share a 5-step strategy that will help you define problems so it’s clear what to do next. 1. Describe the situation There’s a lot of information in the situation that people don’t talk about. This does not have to take as long as most people think it does. 2. Draft a problem statement The problem we’re trying to solve is… Find the simplest statement possible. 3. Ask “Why is that a problem?” (REPEAT) Be aware of the thud factor and the pause. 4. Is this the real problem? Involve someone else 5. Is this problem worth solving? Will it save you time or money? Will it make your company/department more competitive/productive? Will this solution make your work or life easier in the long-run? Does this solution or solving this problem actually align with your company goals? “If I were given an hour to save the world, I’d spend 59 minutes defining the problem and one minute solving it.” -Albert Einstein Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sep 29, 2014
159: Success on Presentation Day, with David Sparks
31:10
Guest: David Sparks Author, Presentations* MacSparky.com and MacPowerUsers.com David last appeared on episode #119 to help us get control of our email. Memorize the opening and the closing of your presentation Nail the beginning. Close strong. Utilize an effective remote A green laser shows better than a red one Keep the button options simple Dark the screen when you’re not referring to a slide Find one with an on/off switch David recommends the Kensington K72427AM Wireless Presenter* Tools to consider You need to learn to be self-sufficient Adapters Extension cord Duct tape Speakers for audio David’s final advice Think about your presentation as a story Your slides are not your script David and the folks of Apple have shared 11 free copies of David's book with our community. To enter to receive one, simply leave a comment at the link below with thoughts on one of two things: One thing you gained from this episode that you'll use for your next presentation day Something additional we didn't discuss that would also be valuable for presentation day success Feedback Join the conversation: http://coachingforleaders.com/159 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #161 of difficult conversations Thank you to weekly update subscribers Susie Soares, Andre Norbim, Geoff Jamieson, and Bronwyn Avard. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe Thank you to El kamarda tapatio from Mexico for the very kind review on iTunes. If you've been listening to the show for a bit and can provide an honest, written review of the show, please submit it at http://coachingforleaders.com/itunes for iTunes users or http://coachingforleaders.com/stitcher for Stitcher users.
Sep 22, 2014
158: How To Lead The Millennials, with Chip Espinoza
Have you struggled with the generation gap between you and today’s younger employees? Do you find millennials to be a challenge to lead? You’re not alone and today, some proven principles and practical actions you can take to engage the millennial generation. Guest: Chip Espinoza, Ph.D. Author, Millennials@Work* Co-Author, Managing The Millennials* Director, Organizational Psychology, Concordia University Irvine Who are the millennials? They were born between 1980-2002 range. These are many of our newer employees in organizations. “The millennials are the first generation that has not needed an authority figure to access information.” -Chip Espinoza There is a dynamic in the workforce of a generation that doesn’t know how to reach up working with a generation that doesn’t know how to reach down. “The people with the most responsibility need to adapt first in an organization.” -Chip Espinoza “Ambiguity is the millennial kryptonite.” -Chip Espinoza This generation is used to experiencing success and might not have run into failure much before. They also assume that everything is negotiable. Avoid getting caught up in defensiveness of a millennial who might be receiving positive feedback. Millennials are relationship oriented. Give feedback in a way that’s not formal. Maintain the strength of the relationship. Feedback must be timely. Have a conversation with them instead of a conversation about them. Build a relationship with people! Take the online quiz Chip mentioned at this link Practical Action Have a conversation and build a relationship. Check out Coaching for Leaders episode #2 to discover the 4-step FROM model for doing this Feedback Join the conversation: http://coachingforleaders.com/158 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode 161 and the topic is difficult conversations Chicago area dinner meet-up will be on Thursday, September 18th, 6:00-7:30 p.m. in Bollingbrook, Illinois. Contact me if you are in the Chicago area and interested in attending. Thank you to new weekly update subscribers Ivan Turk, Katherine Mazur, Malcolm Hall, Manjul Saxena, Niki Pappaas, Sajit Vasudevan, Ioana A, Wendell Mangabat, Leonardo Baumworcel, Belinda Micu, David Wetmore, Sam Esfahani, Gilbert Joseph, Deirdre Fike, Santiago Lanzuela, Tushar Rawalji, and Aimee Montgomery Wilson. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe
Sep 15, 2014
157: Why It’s Essential To Struggle With Learning
25:16
Do you find yourself struggling with changing your behavior? Real learning is hard, but keeps you from making the same mistake again.   I wrote this article a few months ago: Sorry, I Don't Love Learning Have you seen this scene in the Matrix? I mentioned the book Outliers by Malcolm Gladwell* Practical Advice 1. Ensure that it’s something important for you to learn I mentioned the book Soar With Your Strengths by Donald Clifton and Paula Nelson* 2. Get comfortable with being uncomfortable “When you are tough on yourself, life is going to be infinitely easier on you.” -Zig Ziglar 3. Recognize that what you’ve been able to change your behavior on is really challenging for others “Every single time I get on a plane I’m really glad that the plane is not being flown by someone who just always loved planes.” -A teacher quoted in Building A Better Teacher by Elizabeth Green*. Feedback Join the conversation: http://coachingforleaders.com/157 Comments, questions, or feedback for future Q&A shows: http://coachingforleaders.com/feedback Next Q&A show is episode #161 Thank you to new weekly update subscribers Ian Collinson, Tom Loncar, Demetria Bilbrew, Tonya Richards, Andy Thomas, Elaine Su, Knhur Carrasquel, Tanja Ilijazovic, Simon K, Alberto Fernandes, Tammy Pazdro, and Ransom Bennett. Receive the 10 Leadership Books That Will Help You Get Better Results From Others, including 2 books that I rely on weekly. You can subscribe at http://coachingforleaders.com/subscribe  A special thank you this week to Schwedenapfel from Germany and Kat_K and Australia for the kind review on iTunes. I'd be honored if you would take a moment to leave a written review about the show as well. Either visit http://coachingforleaders.com/itunes to leave a review on iTunes or http://coachingforleaders.com/stitcher to leave a review on Stitcher.
Sep 08, 2014
156: How To Stay Motivated and More Community Questions
Bonni and I tackle questions from the Coaching for Leaders community on staying motivated and many other topics. Guest: Bonni Stachowiak TeachingInHigherEd.com Question from Gabriel [Audio] I recommended episode #144: How We Do Things Around Here To Get Results Question from Torrey: I would like to know if you have a group on book reads or know of any groups I can join to get advice about good reading for leadership? For example which of Peter Drucker's books should I read? Subscribe to Coaching for Leaders weekly update for a reader's guide to the 10 Leadership Books That Will Help You Get Better Results From Others Check out Dave's personal reading library on GoodReeds Dave recommended Leadership and Self-Deception by The Arbinger Institute* Dave and Bonni recommended The Essential Drucker by Peter Drucker* Bonni recommended The Four Agreements by Don Miguel Ruiz* Bonni recommended The Empowered Manager by Peter Block* Bonni recommended Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen and Roger Fisher* Bonni recommended The Fifth Discipline by Peter Senge* Question from Busakorn: I was wondering if you could advise a great book for selling skills? Bonni recommended Let’s Get Real or Let’s Not Play by Mahan Khalsa and Randy Illig Bonni recommended SPIN Selling by Neil Rackham* Question from Torrey: I would like the partners to be motivated enough to complete their reporting and liquidations with a concern for quality and timing, and not have to constantly ask and remind them. I want them to WANT to complete their reporting and do a good job, but right now they do not seem too concerned about it. How can we motivate them to improve their performance? What's the “why” behind the “what?” On The Folly Of Rewarding A While Hoping For B by Steven Kerr Question from anonymous: I had decided a few weeks ago that my time with my company has expired and it was the moment to move on. I have a second interview coming and while the change scares me, I think it's needed. My health and marriage are affected so change should be good. My reason for leaving is because of people and I cannot figure out a way to deliver the message without sounding whiny. I don't want to burn any bridges at all but I also need to be firm and not allow my boss to convince me to stay. Do you have suggestions? - Bonni recommended Michael Hyatt's podcast on 7 Actions To Take Before You Quit Your Job Question from Armando [Audio] Be intentional about what goes in and surround yourself with people who bring life to you Give yourself grace! Dave recommended episode #85: Ten Ways to Pick Yourself Up When You’re Beaten Down Dave's past article One