The Salesforce Admins Podcast

By Gillian Bruce

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Description

A podcast for Salesforce Admins who are solving problems in the cloud.

Episode Date
Think like a Salesforce Business Analyst with Tiffany Thomas
26:58

For this episode of the Salesforce Admins Podcast, we’re joined by Tiffany Thomas, Senior Salesforce Business Analyst at New York Life Insurance. We learn how getting your users to collaborate can have a huge impact on buy-in and adoption. Join us as we talk about why active listening and good communication skills are the foundation […]

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Sep 17, 2020
Security Q&A with Laura and Kerry
20:08

This week on the Salesforce Admins Podcast, we’re bringing on Laura Pelkey, Senior Manager of Security Customer Engagement at Salesforce, as a guest interviewer to talk to Kerry Schoepfle, Salesforce Engineer at Rackspace, and a member of our new Trust Champions program. We learn all about Multi-Factor Authentication and how you can use it in […]

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Sep 10, 2020
Trust Champion: Prag Ravichandran Kamalaveni
27:31

Today on the Salesforce Admins Podcast, we’re talking to Prag Ravichandran Kamalaveni, Salesforce Lead at CloudKettle. We learn all about the new Trust Champions program, which recognizes trailblazers who have expertise in and champion or advocate for good security practices and effective use of Salesforce technology to protect their company’s data. Join us as we […]

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Sep 03, 2020
The Podcap: August
33:02

It’s the end of August, which means a new special episode to recap all of the Salesforce content you may have missed. This week on the Salesforce Admins Podcast, Mike and Gillian have a new episode with a new name, the Podcap. Thank you, Matt Graessle! Do you have an idea for a name? Reach […]

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Aug 27, 2020
Follow Your Passion with Juan Marte, Jr.
30:57

Today on the Salesforce Admins Podcast, we’re talking to Juan Marte, Jr., Data and Donor Services Specialist at the One Love Foundation. He has some great wisdom to share about staying true to the things that you love and how he uses his passion to empower his users. Join us as we talk about why […]

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Aug 20, 2020
How to Get Your First Salesforce Job with Tiffany Spencer
31:48

This week on the Salesforce Admins Podcast, we’ve got Tiffany Spencer, COO of Esor Consulting Group and the founder of HBCUforce. We learn how she helps students gain the experience they need to land their first Salesforce job. Join us as we talk about why process and solving is key to working in tech, how […]

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Aug 13, 2020
How I Fell in Love with Tableau with John Demby
30:10

This week on the Salesforce Admins Podcast, we talk with John Demby, Lead Creative Strategist at Tableau. Join us as we talk about how Tableau got its start with Pixar, the amazing things people are doing on Tableau Public, and how to start tinkering with this powerful tool today. You should subscribe for the full episode, […]

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Aug 06, 2020
The We Still Don’t Know What to Call it Episode
38:38

July is almost over, and that means another special episode to recap great Salesforce content this month. This week on the Salesforce Admins Podcast, Mike and Gillian are back with a new What Do We Call It episode. If you have a better idea for a name, reach out on Twitter. We’re all ears. Join […]

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Jul 30, 2020
Lightning Speed with Chris Marzilli
34:26

This week on the Salesforce Admins Podcast, we sit down with Chris Marzilli, Director of Platform Success at Salesforce. We learn tons of tips and tricks Chris has for improving your org’s performance and how the Awesome Admins out there can make a difference. Join us as we talk about how impactful smart tab usage […]

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Jul 23, 2020
Service Cloud with Purvi Desai
31:55

Today on the Salesforce Admins Podcast, we’re chatting with Purvi Desai, Director Product Marketing for Service Cloud. We learn how admins can get started with this amazing product. Join us as we talk about how to use personas to help you configure service cloud, the amazing powers of macros, and some product marketing insights about […]

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Jul 16, 2020
Getting to Know Work.com with Wade Wegner
27:25

Today, we’re joined by Wade Wegner, SVP Developer Platform at Salesforce and Product Leader for Work.com. We learn about the new collection of tools and resources, built on the Salesforce platform, to help businesses navigate the reopening process safely and responsibly. Join us as we talk about how Wade and his team were able to […]

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Jul 09, 2020
Flow Builder & Automation with John Kucera
28:20

Today on the Salesforce Admins Podcast, we bring on John Kucera, a Product Manager at Salesforce. We find out all the latest and greatest things that Flows are capable of and why it’s worth it to make the switch from Process Builder. Join us as we talk about the new live ListViews feature, how you […]

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Jul 02, 2020
Salesforce Optimizer with Niket Trivedi
19:18

Today on the Salesforce Admins Podcast, we’re talking with Niket Trivedi, the Product Manager for Salesforce Optimizer at Salesforce. We find out what’s new for Salesforce Optimizer in Summer 20, and it turns out there’s a lot going on. Join us as we talk about what went into converting a PDF report into an app, […]

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Jun 25, 2020
In-App Guidance with Tim Dubois
16:51

Today on the Salesforce Admins Podcast, we bring on Tim Dubois, the Product Manager for In-App Guidance at Salesforce. We learn how admins can take advantage of this cool feature and some best practices for creating these cool prompts. Join us as we talk about best processes for floating prompts versus docked prompts, how to […]

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Jun 18, 2020
The We Still Don’t Know What to Call This Episode: May Edition
29:30

Before the calendar rolls over to June, we’re back for another special episode to recap great Salesforce content this month. This week on the Salesforce Admins Podcast, Mike and Gillian are back with the We Still Don’t Know What to Call This Episode. Seriously, help us out. Join us as we talk about all the […]

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May 28, 2020
Best Practices for Building Formulas with Eric Praud
19:52

Today on the Salesforce Admins Podcast, we’re talking to Eric Praud, a Service Cloud Delivery Manager at Ladbrokes Coral Group. We discuss best practices for building formulas and how to ask and answer questions on the Salesforce community. Join us as we talk about why you need to learn things with the mindset that you […]

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May 21, 2020
Get Out of Your Own Way with Yves Stewart
21:05

Today on the Salesforce Admins Podcast, we’re joined by Yves Stewart, a Salesforce Consultant at Slalom. We learn how to get out of your own way and dig into your problem. Join us as we talk about why you just need to get started, the importance of surrounding yourself with the platform, and the importance […]

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May 14, 2020
Salesforce for Good: The Community at Large with Ryan Ozimek
21:33

Today we have the final episode of the Salesforce for Good mini-series on the Salesforce Admins Podcast. These special episodes are hosted by Marc Baizman, Senior Admin Evangelist at Salesforce, and nonprofit veteran. Today, we talk to Ryan Ozimek, CEO of Soapbox Engage, to discuss how he’s organizing the community to support each other. Join […]

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May 07, 2020
Dynamic Pages with Vin Addala
33:33

Learn more about Dynamic Pages during #LowCodeLove💜 on Thursday! The #LowCodeLove virtual event is happening Thursday, May 7! Join Sarah Franklin, Bret Taylor, Parker Harris, and moar special guests as we talk low code app dev on Salesforce Live! Hear amazing customer stories and get the latest product news. Sign up today. We’re back with […]

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May 05, 2020
The We Still Don’t Know What to Call This Episode
28:50

It’s the last Thursday of April, and you know what that means. This week on the Salesforce Admins Podcast, Mike and Gillian are back for another installment of our monthly overview of Salesforce content: the We Still Don’t Know What to Call This Episode. Really, though, we need some help coming up with a name, […]

The post The We Still Don’t Know What to Call This Episode appeared first on Salesforce Admins.

Apr 30, 2020
From Idea to App in 5 Hours with Jeff Berger
33:34

This week on the Salesforce Admins Podcast, we’ve got Jeff Berger, Salesforce Admin at Academy Bank and co-leader of the Kansas City Salesforce User Group. We learn how he built a Salesforce app in just five hours. Join us as we talk about how he works to create transparency between his customers and his organization, […]

The post From Idea to App in 5 Hours with Jeff Berger appeared first on Salesforce Admins.

Apr 23, 2020
3 Tips to Help Admins Build and Deploy Apps Fast with Justin Kuryliw
22:15

We have a special bonus episode of the Salesforce Admins Podcast for you today, where we talk to Justin Kuryliw, the project manager for the Salesforce Crisis Response App. We learn about the process behind building and deploying this app so fast. Join us as we talk about the importance of recruiting a team and […]

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Apr 21, 2020
3 Things I Learned from Retail that Made Me a Successful Salesforce Admin with Ciara Skiles
23:51

This week on the Salesforce Admins Podcast, we talk to Ciara Skiles, a Senior Consultant and Business Analyst at Cirrius Solutions Inc. We learn how her experience in retail translated into a career in Salesforce. Join us as we talk about how a career in retail taught her to break down barriers and communicate successfully, […]

The post 3 Things I Learned from Retail that Made Me a Successful Salesforce Admin with Ciara Skiles appeared first on Salesforce Admins.

Apr 16, 2020
3 Things the Navy Taught Me to be a Successful Salesforce Admin
27:01

This week on the Salesforce Admins Podcast, we’ll hear from Hayley Tuller, a Project Manager at Arkus and a part of our Salesforce Military community. We learn how she’s applied the lessons she learned from twenty years in the Navy to her career in Salesforce. Join us as we talk about how to eat the […]

The post 3 Things the Navy Taught Me to be a Successful Salesforce Admin appeared first on Salesforce Admins.

Apr 09, 2020
Salesforce For Good: Judi Sohn
45:39

We’re back with another episode of the Salesforce for Good mini-series on the Salesforce Admins Podcast. These special episodes are hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. He talks to Judi Sohn, Director of Customer Centric Engineering at Salesforce.org, to learn how she organizes around the nonprofit Salesforce community. Join […]

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Apr 02, 2020
The What Do We Call This Episode
21:24

This week on the Salesforce Admins Podcast, we’re happy to have Gillian Bruce back for a special show we’re calling, well, the What Do We Call This Episode. On the last Thursday of every month, Mike and Gillian will run through Salesforce content that caught their attention this month and give you some takeaways. Really, […]

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Mar 26, 2020
Starting a Salesforce Podcast with Michael Rose
50:20

This week on the Salesforce Admins Podcast, we’re joined by Michael Rose, Director of Solution Engineering at Salesforce and host of the Aftershow, a podcast about technology. We learn the ins and outs of podcasting with two pros who have been there and seen everything. Join us as we talk about how to figure out […]

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Mar 19, 2020
The Chemistry of Salesforce with Jerrel Ramos
29:57

This week on the Salesforce Admins Podcast, we talk to Jerrel Ramos, who is the first chemist we’ve had on the pod. We learn about how he’s building a Salesforce app to help him with his research. Join us as we talk about the apps he’s built for work and for fun, how building an […]

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Mar 12, 2020
Salesforce For Good: Matthew Poe
31:29

Another day, another episode of the Salesforce for Good mini-series on the Salesforce Admins Podcast. These special episodes are hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. This time, we’re joined by, Matthew Poe, Salesforce Architect and Senior Administrator at Open Philanthropy Project, to talk about how to go from admin […]

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Mar 05, 2020
Lightning Champion Spotlight: Shun Kosaka
11:07

Today on the Salesforce Admins Podcast, it’s time for another Lightning Champion Spotlight episode. We talk to Shun Kosaka, Salesforce Application Development Specialist at Accenture. We’re at the final episode of our six-part series, the Lightning Champions Spotlight, hosted by Kelly Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to […]

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Feb 27, 2020
Racing into the 4th Industrial Revolution with Donald Bohrisch
14:42

This week on the Salesforce Admins Podcast, we’re bringing on Donald Bohrisch, Director of Practices and Alliances at MST Solutions, Group Leader for the Phoenix Admins User Group, and a trainer in the Salesforce Military program. We learn about how he’s combined his passion with his career to build the Audi Army App. Join us […]

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Feb 20, 2020
An App to Make Your Heart Race with Nick Lindberg
28:07

This week on the Salesforce Admins Podcast, we’re talking to Nick Lindberg, Senior Business Analyst at the University of Minnesota Carlson School of Management and co-founder of the Twin Cities Nonprofit Salesforce User Group. We learn about Nick’s drag racing app and how that’s lead him to master App Builder. Join us as we talk […]

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Feb 13, 2020
Salesforce For Good: Kestryl Lowrey
32:24

The Salesforce Admins Podcast is back with another episode of our mini-series, Salesforce for Good, hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. For this episode, we’re talking to Kestryl Lowrey, Technical Architect at Cloud for Good, who helps nonprofits create Salesforce solutions that scale. Join us as we talk about […]

The post Salesforce For Good: Kestryl Lowrey appeared first on Salesforce Admins.

Feb 06, 2020
Lightning Champions Spotlight: Martin Humpolec
18:57

Today on the Salesforce Admins Podcast, we have another Lightning Champion Spotlight episode. We talk with Martin Humpolec, a Salesforce Consultant for PricewaterhouseCoopers. This episode is part five of a six-part series, the Lightning Champions Spotlight, hosted by Kelly Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to find out […]

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Jan 30, 2020
Socializing Your Ideas with Laurie Dusko
20:27

This week on the Salesforce Admins Podcast, we’re joined by Laurie Dusko, the Product Owner of Salescloud at Wiley, for the third and final episode recorded live from the Salesforce Worldtour in New York City. We learn how she balances immediate needs with longterm goals, and how she’s creating a team of super users to […]

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Jan 23, 2020
Into a Consultant’s Mindset With Jene Fuller
27:21

On this episode of the Salesforce Admins Podcast, we talk to Jene Fuller, Salesforce Consultant for UPS. This is the next in a series of episodes recorded live from the Salesforce Worldtour in New York City. We learn how her developer and business analyst background have combined to make her into the awesome admin she […]

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Jan 16, 2020
Trusting The Process With Marciana Davis
14:51

Today on the Salesforce Admins Podcast, we’ve brought Marciana Davis back to the podcast. One thing that’s happened since the last time we spoke is that she’s started working at a new position, as Salesforce Administrator at Mary Ann Liebert, Inc. For the next 3 weeks, we have episodes recorded live from the Salesforce Worldtour […]

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Jan 09, 2020
Salesforce For Good: Jason Wurtz
25:33

The Salesforce Admins Podcast is back with another episode of our mini-series, Salesforce for Good, hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. For this episode, we’re talking to Jason Wurtz, Pro Bono Content Specialist at Salesforce.org, who helps nonprofit and education customers get assistance from a Salesforce employee.  Join us […]

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Jan 02, 2020
Lightning Champions Spotlight: Benjamin Bratcher
25:29

Today on the Salesforce Admins Podcast, we continue our Lightning Champion Spotlight series with Benjamin Bratcher, a Salesforce Administrator at Masergy. This episode is part four of a six-part series, the Lightning Champions Spotlight, hosted by Kelly Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to find out about their […]

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Dec 26, 2019
Deep Dive Into Superbadges with Julie Workman
24:39

Today on the Salesforce Admins Podcast, we’ve got Julie Workman, Technical Credential Developer at Salesforce, who shares the joys of building, growing, and maintaining Superbadges and the potential they have for the community. Join us as we talk about Superbadges’ important role a credentialing tool to prove to not just future employers but yourself that […]

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Dec 19, 2019
Passion of the Platform With Laura Walker
21:05

Today on the Salesforce Admins Podcast, we’re live from Dreamforce with Laura Walker, Salesforce Admin Consultant and Solution Architect. We caught up with her just as she stepped off the Salesforce Admin keynote stage.  Join us as we talk about how far Salesforce has come, how to be your own PR, and the trick to […]

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Dec 12, 2019
Salesforce For Good: Katie McFadden
29:08

The Salesforce Admins Podcast is back with another episode of our mini-series, Salesforce for Good, hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. For this episode, we’re talking to Katie McFadden, Co-Founder of Common Voyage, to learn more about the unique ways nonprofits use Salesforce and how you can get involved. […]

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Dec 05, 2019
Lightning Champions Spotlight: Zoe Lai
16:54

Today on the Salesforce Admins Podcast, we’ve got another Lightning Champion, Zoe Lai, a Salesforce Consultant at SalesFix. This episode is part three of a six-part series, the Lightning Champions Spotlight, hosted by Kelly Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to find out about their career journey, how […]

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Nov 28, 2019
Trailhead GO: From Idea to App Store With Reid Carlberg

Today on the Salesforce Admins Podcast, we’ve got Reid Carlberg, Vice President of Trailhead Mobile at Salesforce, to share how the partnership between Apple and Salesforce lead to Trailhead GO and what he learned through the process that is super relevant for admins. Join us as we talk about the difference between product managers and […]

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Nov 21, 2019
Get Ready for Dreamforce!
16:54

Today on the Salesforce Admins Podcast, we’re joined by Josie Chiles, VP of Admin Relations at Salesforce, to go over everything that’s coming for Dreamforce ‘19 and how you can keep in the loop no matter where you are. Join us as we talk about how we’re bringing the UN Sustainable Development Goals to life […]

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Nov 14, 2019
Salesforce For Good: Anne Young
23:46

The Salesforce Admins Podcast is back with another episode of our mini-series, Salesforce for Good, hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. For this episode, we’re talking to Anne Young, Senior Community Engagement Manager at Salesforce.org, to learn how to build your community both online and off. Join us as […]

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Nov 07, 2019
Certification Tricks & Treats With Wendy Braid
42:01

Today on the Salesforce Admins Podcast, we’ve got Wendy Braid, Senior Manager of Trailhead Delivery at Salesforce. In this special Halloween episode, we’ll go over all the tricks—and treats—to pass those certification exams. Join us as we talk about why it’s so important to know your learning style, what we can learn from failure, and […]

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Oct 31, 2019
Lightning Champions Spotlight: Ines Garcia
15:02

Today on the Salesforce Admins Podcast, we’re joined by Ines Garcia, Agile coach and Salesforce Guru at get: Agile and another Lightning Champion. This episode is part two of a six-part series, the Lightning Champions Spotlight, hosted by Kelley Walker, Senior Adoption Consultant at Salesforce. We talk to our amazing Lightning Champions to find out […]

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Oct 24, 2019
Expanding to Marketing Cloud With Kate Elliot
37:48

Today on the Salesforce Admins Podcast, we’re checking in with Kate Elliot, Principal Success Specialist at Salesforce, discuss strategies and best practices for expanding into marketing cloud.  Join us as we talk about how why is the most important question we can ask, how to get your sales and marketing departments talking, and the unique […]

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Oct 17, 2019
Agile In Action with Kyle Husni
35:59

Today on the Salesforce Admins Podcast, we’re joined by Kyle Husni, Salesforce Innovation Lead at W.L. Gore & Associates. We discuss the Agile mindset and the steps admins can take to make their days and lives easier to deal with. Join us as we talk about how Kyle gathers requirements for his Agile development process, […]

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Oct 10, 2019
Salesforce For Good: Billy Daly
41:52

The Salesforce Admins Podcast is back with another episode of our mini-series, Salesforce for Good, hosted by Marc Baizman, Senior Admin Evangelist at Salesforce and nonprofit veteran. We’re peaking into another corner of the nonprofit world talking to Billy Daly, Director of Data, Technology, and Evaluation at Baltimore Corps. We discuss their unique implementation of […]

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Oct 03, 2019
Lightning Champions Spotlight: Zarina Varley Scott
26:32

Today on the Salesforce Admins Podcast, we have Zarina Varley Scott, Lightning Champion and Technology and Project Manager at Imperial Capital. This episode is part of a six-part series, the Lightning Champions Spotlight, hosted by Kelley Walker, Senior Adoption Consultant at Salesforce. We’ll talk to some amazing guests to find out about their career journey, […]

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Sep 26, 2019
The Ultimate Guide to Report Types With Evan Ponter
28:48

Today on the Salesforce Admins Podcast, we talk to the man behind the Ultimate Guide to Report Types and the Ultimate Guide to Report Types Part 2—Evan Ponter, CRM Product Manager at Hostelling International USA.  Join us as we talk about all the ins and outs of reports, how to avoid constantly remaking reports, and […]

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Sep 19, 2019
Choose the Right Tool for the Job With J Steadman
31:43

Today on the Salesforce Admins Podcast, we’re joined by J Steadman, Senior Solution Engineer at Salesforce, to talk through flows, processes, and the easiest way to move things from workflows to Process Builder. Join us as we talk about the tools in your toolbox and how to view them as different things for different jobs, […]

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Sep 12, 2019
Salesforce for Good: Zachery Tapp
28:40

Today on the Salesforce Admins Podcast, we’re hosted by special guest, Marc Baizman. Before becoming a Senior Admin Evangelist at Salesforce, Marc worked at Salesforce.org and in the nonprofit world. In our mini-series, Salesforce for Good, we’ll explore all the different ways Salesforce is used in the nonprofit world, and meet the folks who are […]

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Sep 05, 2019
Rules of the Remote Life With Skye Tyler
34:21

Today on the Salesforce Admins Podcast, we’ve got Skye Evans, Cloud Consultant at Cloud for Good and a member of our amazing Vetforce community. She’s here to share with us what it’s like to work on a remote team, and some tips and best practices to get started. Join us as we talk about how […]

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Aug 29, 2019
TAKEOVER: The Trailblazer’s Guide to Careers
17:15

Today we are getting taken over by a special admin-focused episode of The Trailblazer’s Guide to Careers with Trailhead’s very own Dana Hall, Senior Manager of Trailhead Marketing at Salesforce, and Scott Luikart, Salesforce MVP and Senior Salesforce Admin at Whole Foods Market. Join us as we talk about all […]

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Aug 22, 2019
Mike Is Back!
28:58

Today on the Salesforce Admins Podcast, we bring you the return of the original ButtonClick Admin, Mike Gerholdt, Senior Director of Admin Evangelism at Salesforce. Gillian has just given birth to a happy, healthy baby boy (!!!). While she’s on hiatus, she’s handing to mic to Mike. In this episode […]

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Aug 15, 2019
Develop Better Together With Jessica Murphy
29:09

Today on the Salesforce Admins Podcast, we’re bringing you our third and final developer story. We hear all the time from admins thinking about going into the developer career path, or even just adding developer tools to your kit. This week, we’ve got Jessica Murphy, VP of Nonprofit Consulting at […]

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Aug 08, 2019
Born to Develop With Miranda Ragland
22:41

Today on the Salesforce Admins Podcast, we’ve got another developer story for those of you thinking about careers and what to do next. This episode, we’re talking with Miranda Ragland, founder and CEO of M7 Unlimited. We caught up with her at WITness Success 2018 to talk about how she […]

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Aug 01, 2019
Discover Your Inner Developer With Susannah St-Germain
25:15

Today on the Salesforce Admins Podcast, we’ve got a special interview from WITness Success 2018. We have Susannah St-Germain, Technical Architect at Boston Scientific, to talk about how she made her career in a more technical area of the Salesforce ecosystem. Join us as we talk about how to tap […]

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Jul 25, 2019
Staying the Course With Meghan McCoy
25:09

Today on the Salesforce Admins Podcast, we’ve got the final live episode from the DC World Tour. We’re joined by Meghan McCoy, Senior Associate in CRM Applications at the Pew Charitable Trust. We’ll hear how she’s building innovative solutions for her nonprofit in Salesforce, and talk about the human side […]

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Jul 18, 2019
Change Management for Your Career with LeAndria Streeter
33:37

Today on the Salesforce Admins Podcast, we have another episode from the DC World Tour with LeAndria Streeter, Salesforce Consultant at Slalom, to learn about the work she does in the community and how you can apply change management principles to your own life. Join us as we talk about […]

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Jul 11, 2019
Guiding Principles of Design With Aran Rhee
25:30

Today on the Salesforce Admins Podcast, we’re joined by Aran Rhee, Design Architect at Salesforce, to learn more about design thinking, especially as it relates to user experience and how you can design Salesforce to help your users get their jobs done more efficiently. Join us as we talk about […]

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Jul 04, 2019
Marketing Your Skills With LaRon Butler & Kelly Babbs
24:58

Today on the Salesforce Admins Podcast, we’re back with more of our live episode from TrailheaDX. The conversation gets deeper with LaRon Butler, Technical Account Manager at Litify, and Kelley Babbs, Technology Director at Blue Star Families, as we talk about getting hired as an admin and what traits organizations […]

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Jun 27, 2019
Vetforce Bravery With LaRon Butler & Kelley Babbs
29:46

Today on the Salesforce Admins Podcast, we’re coming with the first of a special two-part episode, live from TrailheaDX. We sit down with LaRon Butler, Technical Account Manager at Litify, and Kelley Babbs, Technology Director at Blue Star Families, to talk about entering the Salesforce ecosystem, how to capitalize on […]

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Jun 20, 2019
Taking the Community by Storm With Toya Tate
26:53

Today on the Salesforce Admins Podcast, we have the first of several live interviews Gillian recorded at the Salesforce World Tour in Washington DC. In this episode, we talk to Toya Tate, Salesforce Consultant at Slalom Consulting, Salesforce MVP, and leader in the DC Women in Technology User Group. We […]

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Jun 13, 2019
Calling All Revolutionaries With Peter Boyle
29:14

This week on the Salesforce Admins Podcast, we’re talking with Peter Boyle, Partner Relationship Manager at Quicken Loans. We’ll learn how he manages twenty-two Salesforce instances for everything from Rocket Mortage to football helmet-maker Xenith. Join us as we talk about how Peter transitioned careers with the help of great […]

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Jun 06, 2019
From Programmer to Mom to Admin With Anna Loughnan
24:47

Today on the Salesforce Admins Podcast, we have another live interview from the Sydney World Tour, this time with New Zealander Anna Loughnan, Customer Success Manager at Todd Digital. Join us as we talk about the importance of female role models, how she found herself in tech, and how she […]

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May 30, 2019
Admin to Architect With Eric Schubert
18:10

Today on the Salesforce Admins Podcast, we talk to Eric Schubert, CRM Administrator at First American Title, who is on his way towards becoming an architect. We talk about how he realized that he already had a lot of the skills he needed, and how he’s approaching learning everything else. […]

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May 23, 2019
From Medieval History to Salesforce with Lorna O’Callaghan
22:13

Today on the Salesforce Admins Podcast, we have another live interview from the Sydney World Tour, this time with Lorna O’Callaghan, Salesforce Lead at Suncorp Group. She shares how her experience as a Medieval history masters student has translated into a career in tech. Join us as we talk about […]

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May 16, 2019
myTrailhead for Admins with Kel Wetherbee
24:47

Today on the Salesforce Admins Podcast, we’ve got Kel Wetherbee, Director of myTrailhead Marketing at Salesforce, to share all the details of what myTrailhead means for admins. Join us as we talk about everything this amazing tool can do to create customized training for everyone at your organization within the […]

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May 09, 2019
Salesforce Is My Sudoku With Greg Grothaus
26:54

Today on the Salesforce Admins Podcast, we have Greg Grothaus, father of former guest Jesse Grothaus and retired police officer, who discovered Salesforce through his son’s amazing story and uses the platform as a way to keep his brain engaged. Join us as we talk about how his curiosity has […]

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May 02, 2019
Where Is This Field Used With Vladimir Gerasimov
26:44

Today on the Salesforce Admins Podcast, we’re excited to welcome back Vladimir Gerasimov, Director Product Management at Salesforce, to learn what his team has been working on, particularly a feature he’s recently delivered that has been highly sought after on the IdeaExchange: Where is this field used. Join us as […]

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Apr 25, 2019
Get in the Flow With Teresa Garcia-Bovenmyer
29:13

This week on the Salesforce Admins Podcast, we’re joined by OG guest Teresa Garcia-Bovenmyer, now a Manager of Trailhead Marketing Infrastructure at Salesforce, to talk about everything Flow. We’re kicking off a 10-day campaign to get in the Flow, supported by a series of posts and videos on admin.salesforce.com to […]

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Apr 18, 2019
Think Like a Strategist With Vickie Jeffery
19:41

For this episode of the Salesforce Admins Podcast, we’ve got the first of a series of podcasts from Down Under, featuring folks Gillian met at the Salesforce World Tour in Sydney, Australia. This week, we’re talking to Vickie Jeffery, Business Technology Manager at Ausure Insurance Brokers, to hear about her […]

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Apr 11, 2019
Jared Jones, Your Friendly Neighborhood Salesforce Spider-Man
25:41

This week on the Salesforce Admins Podcast, listen to the dulcet tones of Jared Jones, Junior Implementation Architect in the Customer Success and Growth Organization at Salesforce. He shares his amazing story and tells us how he’s transitioned his career from hospitality to his current role in implementation, as well […]

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Apr 04, 2019
Driven to Help People With Saray Rosales
16:29

This week on the Salesforce Admins Podcast, we talk to Saray Rosales, Associate Consultant at Now It Matters, with another great PepUp Tech alumni story. We learn how she first met Salesforce as an end user and now is building her career in the platform. Join us as we talk […]

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Mar 28, 2019
Why Admins Matter With Brian Millham
24:21

This week on the Salesforce Admins Podcast, we get to sit down with Brian Millham, President of Global Customer Success and the thirteenth employee ever at Salesforce, to hear some tips on dealing with senior executives and the importance of admins. Join us as we talk about why tough feedback […]

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Mar 21, 2019
Aspire to Be an Admin With Taisha Inesti
26:02

This week on the Salesforce Admins Podcast, we’ve got Taisha Inesti, Business Manager at AHRC New York City and PepUp Tech alum. We come to you live from a bar in the NYC Finacial District to talk about her journey into the Salesforce ecosystem who is just getting started. Join […]

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Mar 14, 2019
Maren Engh Explains Quip for Admins
19:52

This week on the Salesforce Admins Podcast, we talk to Quip expert Maren Engh, Education Lead for Quip at Salesforce, to learn more about this powerful tool that works within Salesforce to help you and your team do all of the things. Join us as we talk about this powerful […]

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Mar 07, 2019
How to Resource Your Team with Sam Dorman
31:17

On this episode of the Salesforce Admins Podcast, we talk to Sam Dorman, co-founder of the Build Tank, to find out how to properly resource your Salesforce team. Join us as we talk about how Sam’s years of consulting have informed how you can properly implement Salesforce and resource a […]

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Feb 28, 2019
Be an Adoption All-Star Like Shannon Gregg
23:02

On this week’s Salesforce Admins Podcast we’ve got Shannon Gregg, President of Cloud Adoption Solutions and author of It’s About Time. We discuss the ins and outs of adoption from her unique position as both someone who consults in it and also as a researcher studying it for her Ph.D. […]

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Feb 21, 2019
Discover Your Admin Voice with Sasha Manford
24:35

Today on the Salesforce Admins Podcast we have another great PepUp Tech story from Sasha Manford, Salesforce Admin at Carl Marks Advisors. We get a chance to hear her amazing career story and how she moved from a power user to a full-blown admin. Join us as we talk about […]

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Feb 14, 2019
Shannon Hale on the New Flow Builder
33:07

Today on the Salesforce Admins Podcast we’re talking with Shannon Hale, Senior Director Product Management at Salesforce in charge of Flow. We find out about this amazing declarative automation tool and the changes coming up with the Spring ‘19 release. Join us as we talk about Shannon’s journey from the […]

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Feb 07, 2019
Lightning Web Components for Admins with Zayne Turner
24:35

Today on the Salesforce Admins Podcast we’re welcoming back podcast favorite Zayne Turner, Lead Developer Evangelist at Salesforce. We chat Lightning Web Components, a new technology that helps reconfigure how we build Lightning components. Join us as we talk about what Lightning Web Components means for our implementations and applications. […]

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Jan 31, 2019
I Do QA (I Break Things) with Marciana Davis
19:51

Today on the Salesforce Admins Podcast we’ve got Marciana Davis, a Project Analyst at Yurgosky. She came to Salesforce through PepUp Tech and has done a lot of work to give back to the community and help others get into the ecosystem. Join us as we talk about Marciana’s job […]

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Jan 24, 2019
Shakil Kamran Says Just Do It
33:53

Today on the Salesforce Admins Podcast we talk to Shakil Kamran, a consultant at Now It Matters and winner of the NYC World Tour 2018 Golden Hoodie. We’ll hear his incredible story and the work he’s done to help the next generation of tech innovators. Join us as we talk […]

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Jan 17, 2019
Keep It Clean with Bill Appleton
24:54

Today on the Salesforce Admins Podcast we’re joined by Bill Appleton, CTO at Metazoa, and one of the first people to write an app for AppExchange. We’ll find out what we can do to kick off the year with a clean org. Join us as we talk about how to […]

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Jan 10, 2019
New Year’s Motivation with Dave Nava
22:36

Today on the Salesforce Admins Podcast we have Dave Nava, Transitioning Military Officer, 3x Trailhead Ranger, and Salesforce Admin at FourBlock, for a special New Year’s motivational episode. Join us as we talk about how Dave makes time to do all of the things, how he’s getting hands-on training with […]

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Jan 03, 2019
Claim Your Career with Luke Kanter
26:58

Today on the Salesforce Admins Podcast we’re talking to Luke Kanter, Senior Developer at Bluewolf, to both find out about the cool work he’s doing with Watson and AI, but also to hear his remarkable career journey. Join us as we talk about the power of sharing your intention and […]

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Dec 27, 2018
How to Own Your Role with Emma B-F
32:13

Today on the Salesforce Admins Podcast we’re joined by Emma B-F (Bloksberg-Fireovid), a project manager at KELL, to continue our theme from last week. We discuss the power of conversation to transform your org and your position as a Salesforce admin within your company. Join us as we talk about […]

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Dec 20, 2018
Transform Your Org Through Conversation with Megan Himan
31:41

Today on the Salesforce Admins Podcast we’re talking to Megan Himan, CEO and Founder of BrightStep Partners, to find out how her work with nonprofits have helped them transform what they do and what they’re capable of. Join us as we talk about how to connect more effectively with leadership […]

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Dec 13, 2018
How to Build Accessible Apps with Adam Rodenbeck

Today on the Salesforce Admins Podcast we’re talking to Adam Rodenbeck, Senior User Experience Team Member at Salesforce, to wrap up our two-part series focused on building accessible apps. We look at his experience developing accessible apps from both the admin and the developer side of things and do a […]

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Dec 06, 2018